Meraki Support
Whether online, on the phone, or on-demand, our resources are available around the clock to ensure you are well supported from initial deployment to network growth
Need help?
Reliable and secure IT matters more than ever before. As your needs evolve and new opportunities emerge, we can create something great together.
Knowledge base
Our easily searchable online documentation system includes installation guides, manuals, and more.
Browse documentation
Our Community
Search for answers, ask questions, and network with your peers in the Meraki Community.
Join our community
Dashboard
Leverage the Help section in dashboard for the support you need, when you need it.
Create a Dashboard CaseNo Dashboard Access?
If you do not have a dashboard account or have been locked out, please open a support case here.
CREATE A CASEReal time cloud-based support tools
Simple, all inclusive support from meraki includes:
- Case-based support viewable in dashboard
- Firmware and software upgrades and updates
- 24×7 telephone support based out of San Francisco, London and Sydney technical assistance centers
“Things were hectic the day we found out our entire staff had to start working remotely. I called Clint, our product specialist, and with his help we set up the MX within hours and increased our VPN capacity from 200 to 5,000 overnight.”
— John Fuller, Wireless Network Engineer
