Tommy Bahama’s

Supporting enhanced retail experiences through rapid installation across 100 locations

Industry

Retail

Products

Mobility Device Management
Security & SD-WAN
Switching
Wireless LAN

Solutions

Branch Networking
Guest Wi-Fi
High-Density Wi-Fi

Highlights

Tommy Bahama retailer deploys Cisco Meraki in over 100 stores and 10 restaurants
One engineer centrally manages all wireless APs, switches and security appliances
Store iPads for PoS are managed and tracked with Systems Manager

Oveview

Tommy Bahama is a Seattle-based manufacturer of resort clothes, accessories, home décor, and more with over 130 stores and 15 restaurants worldwide. When deciding on a network upgrade, they chose Cisco Meraki access points, switches, and a security appliance to enable easy centralized management of the network at all of their locations.

Original Networking Challenges

Required a solution featuring remote troubleshooting to easily manage branch locations
Needed a reliable network and to support in-store wireless initiatives such as mobile PoS
Needed extremely fast deployment to 100 stores nationwide to support upcoming promotion

Why Cisco Meraki

Centralized management with visibility across multi-store network
PCI compliant solution
Bandwidth monitoring and traffic shaping capabilities
Quick hardware delivery and fast deployment required for iPad PoS initiative
Asset tracking and iPad profile management with Systems Manager

The Deployment

MR access points in over 100 stores and restaurants across the country
Layer 3 and 7 firewall rules deny peer-to-peer and web file sharing
Promotional iPads access store WiFi via WPA2 authentication, with Layer 7 traffic shaping protecting bandwidth
MS switches and MX security appliances support connectivity at select stores
Systems Manager provides asset tracking and manages 150 iPad profiles

I watched the Meraki dashboard as people opened up the iPads. Out of 115 sites, only three iPads had problems and we were able to immediately cross-ship new ones. It was a pretty flawless execution.

Stewart Hubbard

VP of IT

Results

Cisco Meraki wireless network successfully up and running in all 100 U.S. stores, ready to support iPad sweepstakes promotion within a single month
Restaurants provide customers with reliable guest WiFi and a customized splash page
Single network engineer manages network from Seattle via web-based dashboard
Dashboard and alerts provide immediate feedback on network health
Minimal management required and 100% uptime since deployment