See Other Retail Stories

Tommy Bahama's

Tommy Bahama's


  • Tommy Bahama retailer deploys Cisco Meraki in over 100 stores and 10 restaurants
  • One engineer centrally manages all wireless APs, switches, and security appliances
  • Store iPads for PoS are managed and tracked with Systems Manager

Tommy Bahama is a Seattle-based manufacturer of resort clothes, accessories, home décor, and more with over 130 stores and 15 restaurants worldwide. When deciding on a network upgrade, they chose Cisco Meraki access points, switches, and a security appliance to enable easy centralized management of the network at all of their locations.

Original Networking Challenges

  • Required a solution featuring remote troubleshooting to easily manage branch locations
  • Needed a reliable network and to support in-store wireless initiatives such as mobile PoS
  • Needed extremely fast deployment to 100 stores nationwide to support upcoming promotion

Why Cisco Meraki

  • Centralized management with visibility across multi-store network
  • PCI compliant solution
  • Bandwidth monitoring and traffic shaping capabilities
  • Quick hardware delivery and fast deployment required for iPad PoS initiative
  • Asset tracking and iPad profile management with Systems Manager

The Deployment

  • MR access points in over 100 stores and restaurants across the country
  • Layer 3 and 7 firewall rules deny peer-to-peer and web file sharing
  • Promotional iPads access store WiFi via WPA2 authentication, with Layer 7 traffic shaping protecting bandwidth
  • MS switches and MX security appliances support connectivity at select stores
  • Systems Manager provides asset tracking and manages 150 iPad profiles
“I watched the Meraki dashboard as people opened up the iPads. Out of 115 sites, only three iPads had problems and we were able to immediately cross-ship new ones. It was a pretty flawless execution.” -Stewart Hubbard, VP of IT


  • Cisco Meraki wireless network successfully up and running in all 100 U.S. stores, ready to support iPad sweepstakes promotion within a single month
  • Restaurants provide customers with reliable guest WiFi and a customized splash page
  • Single network engineer manages network from Seattle via web-based dashboard
  • Dashboard and alerts provide immediate feedback on network health
  • Minimal management required and 100% uptime since deployment