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Montefiore Medical Center
Increasing patient satisfaction through high performance Wi-Fi service
Healthcare 
MR - Meraki Wireless
MX - Security & SD-WANHighlights
- Cloud-based platform enables multi-site management over three medical divisions
- 150 Meraki APs provide full wireless coverage across all patient and guest areas
- Over 8,500 distinct users access the network and transfer over 1.6 TB each month
Overview
Montefiore Medical Center in the Bronx, New York is the University Hospital for the Albert Einstein College of Medicine and is one of the largest hospital and care networks in New York. But until recently, patients and guests couldn’t get online while at the hospital.
Jack Wolf, CIO of Montefiore, noted that patients and guests were asking for wireless access, so he worked with his managed service provider, Inspire WiFi, to make it happen.
The medical center includes three main divisions: the Moses Division, including the Children’s Hospital; the Jack D. Weiler Hospital; and Our Lady of Mercy Medical Center. To deploy wireless across all patient and guest areas in all three divisions, Inspire WiFi selected Meraki’s cloud-managed solution, simplifying multi-site management. Inspire WiFi deployed over 150 Meraki 802.11n wireless access points (APs) to provide full coverage, and continues the ongoing monitoring, maintenance, and technical support of the WiFi network.
Now Montefiore’s patients and guests are able to enjoy highspeed wireless internet access inside patient rooms, waiting areas, and outdoor courtyards. According to Greg Ebbert, Vice President of Inspire WiFi, over 7,000 users accessed the Montefiore WiFi network in the first six weeks that it was live.
“We are excited to partner with Meraki and Montefiore to provide this amenity for Montefiore’s patients and guests,” Ebbert said.
We are always looking for ways to set ourselves apart and to increase patient satisfaction. Inspire WiFi provided us with a great tool through Meraki to accomplish those goals.
Jack Wolf
CIO
“Our patients and guests have been asking for WiFi, so we were pleased when Inspire WiFi was able to provide us with a carefree hospital-wide wireless solution,” said Jack Wolf, CIO of Montefiore. “We are always looking for ways to set ourselves apart and to increase patient satisfaction. Inspire WiFi provided us with a great tool through Meraki to accomplish those goals.”
We are always looking for ways to set ourselves apart and to increase patient satisfaction. Inspire WiFi provided us with a great tool through Meraki to accomplish those goals.