Minimize the need for on-site visits for deployment or troubleshooting.
Ability to quickly grow and deploy new locations in minutes.
Manage multiple branch networks from a single dashboard, accessible from anywhere.
Common Ground is a co-working space operator in the ASEAN region that has embarked on a journey to revolutionize their network and offer more reliable connectivity within locations. With a lean IT team, Common Ground selected Cisco Meraki to help reduce IT complexity by eliminating the need to manage multiple dashboards or require on-site visits to troubleshoot problems. This has allowed their IT team to focus more on strategic work instead of spending time on issues impacting network performance.
With a goal to create a platform that allows members to thrive in a shared work environment, Cisco Meraki has helped Common Ground create a unified and secure experience for all. Potential network issues are now identified much faster through Meraki Health, which has helped reduce unplanned downtime and increase customer satisfaction. Common Ground has also utilized analytics gathered through the Meraki platform for better capacity and marketing planning.
As Common Ground expands its footprint of co-working spaces across ASEAN, they have chosen a platform that is future-proofing their network operations. Scalability has been improved as configurations of new branches can be deployed within minutes, ensuring agility and accelerating time-to-market. Through a stable, reliable, and flexible network powered by Cisco Meraki, Common Ground’s IT foundation is now more aligned to their overall business objectives.
The key goals on the technology aspect of the business are to ensure that our infrastructure is always stable, reliable, and flexible to keep our members happy and safe on our networks. It is pretty easy with Meraki. We now only need one person to deploy a network, and it can be done remotely within minutes. Prior to Meraki, it used to take a few people to be on site to achieve the same. In the event that an issue does occur, the Meraki dashboard quickly pinpoints the source of the problem and proposes a solution. We can take care of it in minutes, all while the network stays up.