Digital Workplace
Expand your digital workplace to improve employee experience & enhance security.
Digital Workplace
Expand your digital workplace to improve employee experience & enhance security.
Security
Integrated security to protect against advanced threats.
Next-generation Wi-Fi
Deliver superior performance in the highest density wireless environments.
Remote Work Solutions
Provide a secure, in-office IT experience to remote workers anywhere.
Primary Education
Support students and teachers in the connected classroom and remote learning for safer schools.
Government
Simplify infrastructure with smart IT for state and local government.
Higher Education
Keep your students and employees connected with a reliable network and superior security.
Retail
Create a modern retail experience online, in branches, and at HQ with API integrations and business analytics.
Manufacturing
IT meets OT - increase your agility with rapid deployments and centralized management.
Hospitality
Delight your guests with 5-star service and insights by powering your business with Meraki.
Healthcare
Ensure an optimal patient care experience with secure and reliable healthcare IT solutions.
Financial Services
Achieve agility, scale, and simplification for financial institutions big and small.
Digital Workplace
Expand your digital workplace to improve employee experience & enhance security.
Security
Integrated security to protect against advanced threats.
Next-generation Wi-Fi
Deliver superior performance in the highest density wireless environments.
Remote Work Solutions
Provide a secure, in-office IT experience to remote workers anywhere.
Primary Education
Support students and teachers in the connected classroom and remote learning for safer schools.
Government
Simplify infrastructure with smart IT for state and local government.
Higher Education
Keep your students and employees connected with a reliable network and superior security.
Retail
Create a modern retail experience online, in branches, and at HQ with API integrations and business analytics.
Manufacturing
IT meets OT - increase your agility with rapid deployments and centralized management.
Hospitality
Delight your guests with 5-star service and insights by powering your business with Meraki.
Healthcare
Ensure an optimal patient care experience with secure and reliable healthcare IT solutions.
Financial Services
Achieve agility, scale, and simplification for financial institutions big and small.
“Vorsprung durch Technik” (Progress through Technology) is the international Audi slogan and a promise that is not only reflected in its premium cars, but also in its mission, which is to focus on digitisation, sustainability, and urbanisation. Audi’s car dealers also prioritise innovation and a unique and future-oriented customer experience. More and more customers ask for customised cars which cannot all be displayed in the shops, making virtual configuration systems and digital media play an important role in the modern customer journey.
To facilitate this virtualisation, Audi provides 800 digital elements, like iPads, to over 2,000 Audi car dealers from Los Angeles to Berlin to Singapore. Hence, it’s crucial for Audi to be able to create and maintain a solid network solution that provides all sites with secure, reliable Wi-Fi.
Thomas Bayerl is in charge of the Digital Business Infrastructure and Processes at Audi and decided that Meraki would be the best choice for Audi’s global Wi-Fi network infrastructure. Read on to find out how Audi manages a network of access points, switches, and security appliances with Meraki across the globe.
In 2011, Audi opened its first Audi Cities. Audi City showrooms have been 100% digitalised to offer customers the best possible experience with the help of “digital elements”: Audi City uses “power walls” to simulate the driving experience in the driver’s seat. With the help of touch screens or iPads, customers can browse through the whole Audi portfolio, and build and configure a 1:1 scale vehicle according to their own individual needs and wants. The performance of those digital devices depends on a stable WiFi network.
All hardware that Audi is planning to use in shops is tested, qualified, and certified in an in-house laboratory, making sure that new solutions are thoroughly tested before going live. When Audi looked into a new networking products, it was the Cisco Account Manager that Thomas Bayerl was in touch with who suggested trying the Meraki cloud-managed solutions, so Bayerl ordered free trial hardware. Hence, Bayerl tested Meraki devices in Audi’s lab and was convinced of the solution. Since then, every new Meraki product gets tested in the lab and in 100% of all scenarios, the products get ordered for the shops.
All Cisco Meraki products that we used so far just work. You configure everything and they run very well.
Audi Ag
According to Bayerl, it needs to be stressed that the cooperation between Audi and Meraki is extremely positive. Audi has a personal point of contact from Meraki Sales and Engineering that work closely with Audi and provide them with new trial devices when needed:
I like that Meraki is so solution oriented and that our cooperation works absolutely uncomplicated.
Audi Ag
Getting Meraki components up and running is straightforward, easy and fast. Once a device is connected to the internet, it automatically pulls the configuration settings and it takes about 10 minutes and it’s working.
Audi Ag
Audi is very happy with Meraki products and the IT team is pleased with the relationship they built with Meraki. With the Dashboard, the Audi IT team is able to supervise and control worldwide sites all from one location, their headquarters in Germany. Sometimes when there is a failure of one of their digital modules at a remote shop location, the digital retail team first checks the Dashboard to see if it’s a network issue. Most of the time, once the network is up and running, there are no problems with it and the cause for a failure comes from a different source. Even then, the dashboard often turns out to be very helpful in troubleshooting and identifying issues.
Whenever there is an IT problem, we first check the network and it has never disappointed us.
Audi Ag
Audi found a strong IT partner in Cisco Meraki, that enabled them to provide all shops with reliable WiFi and a secure network structure worldwide, in an easy and uncomplicated way.
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