In the enterprise technology industry it is often common practice for important customers, partners, and industry analysts to be presented a roadmap. This long established tradition communicates the vendor’s goals and aspirations for their product, while setting the expectations for the recipient.
In a rapidly changing world this traditional approach can hamper the productivity of small, highly agile teams like those at Meraki. It can artificially force a focus on feature delivery, not on solving customer problems. To ensure the MV team can respond quickly to market changes and customer needs, the team follows a set of goals that help communicate the intent and vision for the future of the product.
The goals underpinning the development plans are split into three areas. These drive our internal discussions and allow parties external to the organisation to determine our priorities, taking the place of a feature by feature roadmap.
Cost reduction through architectural simplification
Firstly we must deliver immediate value. This must be simple to understand and easy to achieve. In the context of MV this is our architecture: centralized cloud control with video stored at the edge. Eliminating the Network Video Recorder (NVR) and Video Management Server (VMS) has immediate up front savings and continued operational savings.
Operational simplification through automation
Next we must ensure that customers benefit during day-to-day operations. An example of this goal is Motion Search’s elimination of the dull and highly time consuming process of reviewing video. MV processes all video on the camera and lets users quickly find the footage of interest.
Business value through intelligence
Finally, we look at how security cameras can offer value beyond their primary purpose. 90+% of recorded video is never viewed, but what if the camera can analyze what it sees without human intervention? Can a camera be seen as a sensor in the context of marketing or occupational safety? MV has not yet delivered in this area, but it is an area of intense interest that will shape the future capability of the product.
The recent launch of Meraki MV security cameras is just the first step on the road. As has been the case with the development of other Meraki products, early adopters of cloud managed technology continue to benefit from ongoing feature development. As Meraki continues to deliver solutions to challenging problems, so existing customers investment in Meraki continues to improve.