For IT professionals, delivering service and support to remote workers can be challenging—but it doesn’t have to be.
Demand for support has increased as more workforces go entirely or partially remote. Today’s workforces and workplaces mean corporate networks may no longer support primarily office-based employees. Rather, because remote and corporate workers communicate with the network, they generate new types of trouble tickets and potential headaches in areas like security and connectivity, which can impact employee experience.
Workers at home expect to have the same simple, secure, and reliable network access they get on-site so they can stay connected to cloud-based collaboration applications without any glitches. The last thing remote workers want to worry about is the performance of their network connection or how to configure their VPN.
To stay competitive and thrive, businesses must simplify their networking infrastructure by adopting a cloud network architecture. Gartner estimates that by 2025, over 95% of new digital workloads will be deployed on cloud-native platforms, up from 30% in 2021. The inherent nature of a cloud network means that resources are shared, allowing businesses to quickly spin them up when needed. This provides the scale and flexibility organizations need to thrive in a cost-efficient way.
It’s not surprising, therefore, that a growing number of IT teams have found that embracing a cloud-first approach to networking and connectivity leads to success.
Built for immediate connectivity
To fulfill the opportunities that remote workforces offer—such as a broad ecosystem of employees, a more diverse pool of candidates, and a better ability to retain key team members and recruit new staff—and address challenges like security, equal access to resources, and a delightful experience for remote employees, IT leaders want scalable solutions that are simple to set up and manage.
Cisco Meraki devices are designed to be plugged in virtually anywhere in the world to instantly deliver a seamless in-office experience at home. With Meraki cloud management, IT professionals maintain visibility across employee networks and network performance.
The Meraki dashboard also empowers IT admins to quickly identify VPN clients within the organization.
How Meraki can help
With remote work technologies by Meraki, IT teams keep their organizations operating seamlessly and securely, wherever they are. Meraki support is available 24 hours a day, seven days a week to help your organization’s remote, on-site, and hybrid teams do their best work. If you want to learn more about how Meraki can help mobilize your workforce, watch our on-demand webinar.
As we enter the middle of 2020, the year is shaping up to be an interesting one for Wi-Fi. With the explosion in remote work, we have seen increases in both video collaboration and Wi-Fi calling. On April 1st, AT&T saw an increase of 105% above average Wi-Fi calling. WPA3, the next generation of Wi-Fi security, is rolling out to deliver better encryption for sensitive data. Wi-Fi 6 continues to proliferate as new Wi-Fi 6 clients, such as the 2020 iPad Pro, enter the market.
To take full advantage of the new Wi-Fi trends and new clients in 2020, a Wi-Fi 6 network infrastructure needs to be in place. Deploying Wi-Fi 6 access points will ensure 802.11ax clients experience high-quality and low-latency performance.
Official Wi-Fi 6 certification
The MR36, MR46, and MR56 have now received official certification status for Wi-Fi 6 from the Wi-Fi Alliance.
Whether you are on a call or video conference, Wi-Fi 6 can help enable high levels of efficiency and low latency. OFDMA and MU-MIMO in both the uplink and downlink direction help support a multitude of devices with up to 75% lower latency. While working from home over a secure Meraki Wi-Fi 6 access point, you can experience seamless video conferencing or VoIP calls, while your family watches Netflix in the next room. Hospitals and financial services organizations can offer critical connectivity while supporting the highest security standards, with WPA3.
To hear more about recent Meraki Wi-Fi updates, listen in to episode 22 of Meraki Unboxed, which discusses:
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Providing up-to-date information to the right people at the right time has always been a fundamental driver of telecommunications technology. With Meraki MV security cameras it is exceptionally easy to provide situational awareness to first responders in emergency situations.
Due to its cloud architecture and browser-based interface, the MV system allows any number of police officers or firefighters access to video from any device with a modern web browser. This ability to gain situational awareness in just a few minutes can have a big impact on public safety when a crisis occurs.
Four major attributes of MV’s functionality enable this capability. The first is the automatic delivery of video to remote viewers through the cloud. This automatic cloud stream is dynamically created when the Meraki dashboard detects the user’s device can’t connect directly to the camera for instance, from outside of the building. This secure encrypted video delivery eliminates the need for a VPN and the associated complex configuration.
The Meraki cloud will automatically detect whether the viewing computer is in the same network as the cameras, sending video directly or proxying through the cloud.
The second is that because the cloud acts as a proxy for the video coming from the MV cameras, video is only streamed once from the camera to the cloud but many times from the cloud to the clients. This allows the system to scale in an emergency to allow for many first responders to have access to video simultaneously. This happens automatically and dynamically with no pre-planning or configuration required.
Video streams once from the cameras to the cloud, but can stream to multiple remote computers simultaneously.
Thirdly, the implementation of HLS for video transport means video can stream to any device with a modern web browser. In an emergency situation all you need is access to an Internet-connected device and a web browser: no special computer, no software to install, and no wasted time.
Finally, comprehensive access controls allow for login and video viewing privileges to only be assigned to those who should have them. These privileges can be integrated with existing user databases with Meraki’s support for SAML, or new access can be provisioned directly within a couple of minutes with just a user’s email address.
Combined, Meraki MV’s features offer a new level of capability and customizability when it comes to public safety. When making the right decision is paramount, the value of having rapid access to the right information cannot be overestimated. Contact us today to find out more about MV and to arrange a trial to test the technology for yourself.