This week, the hardware team behind the MC74 were recognized in Essen, Germany, at the 2017 Red Dot Gala. The Red Dot Design Award is an international award for the best product designs, design firms, and design concepts around the world. This was the first time Meraki products were entered, and we were honored to be awarded in the Product Design category.
The MC74 was chosen as a winner out of more than 5,500 products from 54 countries. The winners were chosen by a jury of 39 experts, and they had high praise for the MC74, saying, “The remarkably discreet desk telephone has a timeless design, offers high user-friendliness and is laid out for years of service.”
As part of the award, the MC74 will be featured in the Red Dot Design Museum Essen until 2018.
The Red Dot helps remind us that here at Meraki, it is important to keep building products with the end user in mind. Good design enables people to do work with less overhead, and that is the standard we strive towards in every product.
Administrators can now set custom schedules, and rest assured that callers will be directed based on when they are calling.
Let’s take Tony’s Auto Dealership as an example. During the day, Tony wants his customers to be able to call the dealership and learn about business hours, hear the deals of the month, or reach the service team. However, Tony knows that customers calling in at night are likely to need emergency assistance. To accomplish this, he sets up his Meraki Communications IVR to route to his normal message during work hours, and to route to an ‘office closed’ IVR with an emergency service line at night.
MC users can now set up any of these rules with just a couple clicks, all in the dashboard. Build schedules based on specific business needs, and empower callers to find the answers they’re looking for, as quickly as possible.
Following last week’s Systems Manager and MR news, MC has some exciting new developments as well. Starting today, Meraki Communications is available in Canada!
Canadian customers can begin a free trial of the MC74 by calling a Meraki rep. Every customer will get $20 of free SIP credit, which can be used to test out the system in their own environment.
Use MC and Dashboard to deploy phones in new locations—even a home office. Anywhere with an Internet connection can now have an enterprise-grade phone system, without the headache of setting up and managing a complicated PBX.
Since the launch of Meraki Communications last May, customers all over the world have been asking for the MC74. Our team has been hard at work scaling out the integrated experience of Easy Onboarding to different geographies, and we are excited to be able to deliver that same intuitive experience to Canada. It is important to us that customers are able to purchase phone numbers though the Meraki Dashboard, to ensure that the process of deploying a phone system only takes minutes, not months.
For more information, check out the MC Canadian Customer Webinar on Tuesday, March 21st at 10:00 am Pacific Time, or check out the MC Product Page.
Here in our San Francisco office, Meraki MC74s are all over the place. There’s one in every conference room—from our small meeting rooms to our large executive briefing center. MC74s are on employee desks, in test facilities, marketing labs, partner training labs, employee on-boarding labs, and more. We have about 350 MCs in our deployment, some of which are in the field with our sales specialists and engineers, but most of which are right here in the office.
This phone belongs to one of our hardware engineers, Nick. Our hardware team made and tested over 80 prototypes of the MC74 before deciding on this form factor. Did you know, the MC has an infrared sensor on the front to dynamically change the screen brightness based on the brightness of the room?
Eric (left) and Murray (right) giving a customer demo in one of our conference rooms with the MC74 in speaker mode. MCs also come with their own mounting kit, and can be easily mounted onto a wall in any environment when needed. Just push the hinge back on the stand, and it is ready to go.
A snapshot of one of our test lab phone racks. These phones run automated tests of new development software every day.
MC74s can connect to headsets through USB, 3.5mm or Bluetooth. For a full list of all of our supported peripherals, check out our documentation. On my desk, I use the USB port on the side of the MC to charge my phone and Kindle.
In a room designed for larger groups, an MC74 with a USB speaker plugin is a great solution. Here our design team discusses ideas with a coworker who is currently out of the office.
There’s a multitude of ways to use Meraki MC, request a trial from your Meraki sales rep and try it for yourself!