As Meraki users are well aware, one of the benefits of the cloud management is seamless updates. We talked about the security benefits of automatic firmware upgrades in our recent blog post, “Security Starts with Simplicity.” Another advantage is getting new features and functionality without doing any extra work. Starting today, MV smart camera users have access to several new and upgraded features designed to make the solution even easier to use, and offer additional value.
Timeline Navigation Changes
The timeline may not be something people think about as a feature, but it’s a core part of how users interact with video. Our goal has been to make that experience as simple as possible. Natural language processing is one example of this — users can type in “yesterday evening” or “a week ago at noon” to access to the corresponding video. Now, users have new options for fluidly navigating the timeline using the scroll wheel on a mouse or the equivalent controls on a touchpad:
Zoom in and out by scrolling on a mouse.
Move forward or backward in the timeline bar by swiping on a touchpad, or shift+scroll on a mouse.
Finally, in a motion search, slider bars will appear on the timeline to indicate the time range for the results. Search results default to the middle 50% of the current visible timeline bar, and can be adjusted by moving the slider bars or changing the start and end date selectors above the motion search results. Refer to our documentation for more information on timeline navigation.
Motion Alerts 2.0
Motion alerts was one of our most requested features post-launch, and our engineering team granted that wish early last year. Alerts could be scheduled, and configured for the full frame or area of interest. When Motion Recap was released, images were included with motion alert emails to make alerts easier to understand. But our engineering team wasn’t going to stop there. They’ve been working on ways to make motion alerts better by making them more meaningful, and potentially reducing the frequency of false alerts.
Motion alerts 2.0 offers new tools to select motion sensitivity levels and multiple areas of interest, allowing for greater flexibility. The average expected motion alerts per day are now displayed in the dashboard, making it easy to understand the impact of any configurations made. For more information, check out our motion alerts documentation.
With this new release, MV smart cameras are getting a little smarter. In 2018, we announced advanced analytics with people detection. Now, using the same ML/AI capabilities, MV cameras will be able to detect vehicles in the frame of the camera. The vehicle detection model will be enabled on outdoor cameras (MV72), and vehicle count information will be displayed in the dashboard in the same format as people count is today.
The ability for the camera to detect vehicles opens a variety of new applications. In addition to being able to discover motion events with vehicles more quickly, vehicle traffic and trends can be easily monitored in areas like parking lots or garages. Vehicle detection data is also available via the MV Sense API, allowing for custom integrations and applications. Check out our MV Object Detection documentation article for more information on vehicle detection.
Camera Field of View in Maps
Rounding out the list of new features is an enhancement to maps and floorplans. In December 2018, we added cameras to maps and floorplans. Now, the camera field of view (FoV) can be displayed for easy reference. The MV32 (fisheye) camera view is indicated by a circle, while other models will have a directional triangle. Simply use your mouse to position the FoV as needed. You’ll find more information about placing cameras in maps and floorplans in our documentation article, here.
How will you use the new features with your MV camera deployment? Share your plans and let us know what you think in the Meraki Community!
A puzzle is a picture broken up into hundreds of pieces. An individual piece doesn’t offer much insight into the big picture, but as more pieces are connected, the story becomes clearer. Physical security is similar in that one piece of information about a single event doesn’t always provide a clear picture of what actually happened.
Say that a security team receives an alert with two pieces of information:
A door was propped open for 60 seconds.
An employee badge, Sarah’s to be specific, was used to unlock the door.
What should the security team do? The answer depends on the circumstances. Was it actually Sarah using her badge? Why was the door open for so long? Was there tailgating, and if so, who else came in? Video can help answer these questions, but how do you know when and where to look? To make sense of events faster and get the complete picture, video and access control systems need to work together.
Get Answers More Quickly
Fortunately, Meraki MV smart camera APIs make it easy to provide video context to establish the validity of things like access control logs. The video link API can be used to pair video footage with access control events. The snapshot API can retrieve a snapshot from the relevant camera for more immediate context on a given event, in this case a person badging in.
This means when there is an alert, or an event needs to be reviewed, it’s easy for the user to quickly understand what happened. With this type of integration in the scenario above, security could have easily looked at the snapshot or accessed the relevant video in the dashboard to verify that it was Sarah using her badge, and that she propped open the door to carry in a couple of boxes.
The Sequr Platform make it easy to access relevant video from your MV smart cameras
MV Integration is Built into the Sequr Platform
While the APIs are available for anyone to use, Sequr has made it even easier for customers using their cloud access control system. The Sequr platform integration with Meraki MV smart cameras make it quick and easy to get started. Once the API key has been entered, simply map cameras to doors and start monitoring access control logs with Meraki MV smart cameras.
In the Sequr platform, a video link to the relevant feed will appear next to each event. Selecting the link will launch the camera in the Meraki dashboard and play video for the event. Sequr users can also configure the system to create a short video clip, viewable in the Sequr platform. The videos can also be included in alerts, sent via email or to a messaging platform, making it even easier for teams to quickly assess events.
MV smart camera video clips can be included with alerts on the Sequr platform
Last week, several members from the Meraki product management and product marketing teams huddled in the webinar room at our SF headquarters to present the Meraki Quarterly. The Quarterly takes place every three months and highlights new product innovations that took place over the last quarter. The intent of the Quarterly is not only to keep customers informed about the latest and greatest updates from Meraki, but also to provide customers with an opportunity to get their questions answered by Meraki product experts.
While we were thrilled to see over one thousand registrants for last week’s webinar, we recognize that not all those who registered were able to attend and that some people would prefer a written summary over watching an hour-long webinar. For these folks, here’s a recap of what we discussed.
1. Meraki MV: Small improvements, big impact
The MV smart camera line took a major step forward in April when we introduced the MV32 — our first fisheye camera with the capability to capture 180° of footage — and Motion Recap 2.0, which helps IT admins see motion at a glance by capturing motion in a single image. In the last few months, we’ve made Motion Recap more useful by making the images it captures available in Motion Alert emails and by providing admins the option to disable Motion Recap for bandwidth-constrained networks.
But Motion Recap isn’t the only thing we’ve been working on in the world of MV. We also introduced export checksums, which helps admins ensure that exported footage hasn’t been tampered with, and we extended the retention of exported video to 12 months. Admins now also have the ability to retain captured video when moving a camera from one network to another — e.g., from one office location to another. Finally, a small but useful improvement in the Meraki dashboard is that users no longer lose the tab they’re on (e.g., “Quality and Retention” or “Analytics”) when paging through different cameras.
2. Systems Manager: Playing games and taking names
Customers in every industry use Meraki Systems Manager (SM), Cisco’s official endpoint management tool, to manage devices of all stripes. But there’s one industry that’s particularly excited about SM: education. To help IT admins in education, teachers, and students get excited about SM, we hosted an escape room game at ISTE 2019, the largest K-12 technology show in the US. SM was a key part of the game, with players using SM to solve various puzzles by performing common tasks, like deploying apps and documents to devices.
This past quarter, we also announced a couple of enhancements to SM on the dashboard side. Building and deploying custom profiles is now a lot more scalable and simpler than before thanks to the ability to automate custom Apple profiles with variables; admins no longer have to manually build these profiles one by one. Additionally, end users who want access to corporate email can now upload their own identity certificates through the Self-Service Portal, so IT admins no longer have to create certificates for all their users. These certificates will appear in the Meraki dashboard, so admins will continue to be aware of all the end users with access to corporate email.
3. Why-Fi 6? We’ll tell you
One of our most exciting product launches in recent memory took place this past quarter as we debuted the newest Meraki wireless access points, the MR45 and MR55, equipped with Wi-Fi 6. The new wireless standard is far from a mere spec bump; Wi-Fi 6 is a meaningful step forward that enables higher throughput, higher density, and greater energy efficiency. With features like Target Wake Time, MU-MIMO, and dual 2.4 GHz and 5 GHz radios, the MR45 and MR55 set the standard for the next generation of wireless.
Of course, talking about Wi-Fi 6 isn’t as fun as seeing it deployed live. To that end, during the Quarterly, we highlighted a few real-life deployments of the MR45 and MR55. One of the first deployments of Meraki Wi-Fi 6 was McLaren, the automotive company, where the new APs proved so popular that different teams were moving the APs around to serve their own high density and high throughput purposes. Wi-Fi 6 also proved a popular draw at the US Open, where over 350 of the latest Meraki APs blanketed the course and allowed players and spectators to share, tweet, post, and communicate to their heart’s content.
4. A switch in time saves nine
As any IT admin knows, switches are a crucial part of any network deployment. In the Quarterly, we started by discussing a few key trends we’ve recently observed that are shaping the world of switching: live video streaming & video-first services, more PoE-capable devices, a steady evolution of always-on, power-hungry IoT devices, and inadequate uplink capacity. To address these needs, we just introduced the MS125 access layer switch, which helps admins future-proof their networks by offering 4x10G SFP+ uplinks.
Here’s how the MS125 compares with the MS120 and MS210:
5. Getting Cloudy
Meraki was, of course, born in the cloud, so this is an area of intense excitement for us. First up, this last quarter, we introduced the Meraki Developer Hub and APIs Marketplace, one-stop shops with everything you need to build or buy solutions on top of the Meraki platform. Second, we announced new partner integrations with PagerDuty, Ansible, and OneLogin to help customers make the most of their Meraki deployments. Third, we highlighted action batches and several new endpoints. Finally, we announced that Meraki will be included in a few brand new DevNet certifications coming in early 2020.
That’s a lot of cloud and API announcements! To get a full sense for the Meraki APIs story, sign up for our next Cloud Services and APIs webinar.
6. Security and SD-WAN
Over the last quarter, the Meraki MX team has been hard at work to make our security and SD-WAN appliances more flexible and easier to manage. One of the ways we’ve done that is by debuting a whole new host of API endpoints so developers can use other applications to configure and manage an MX, whether they want to update the MX Layer 7 firewall rules for an MX network or view and update content filtering settings for group policies.
Something we know lots of our customers will be excited about is the news that HTTPS inspection is now in beta. We haven’t yet announced a final release date, but if you’d like to give this feature a try on your own network, contact your sales engineer, sales rep, or Meraki support!
7. Insight into Insight
With Slack and Office 365 recently suffering server outages, we published a couple of blog posts in the last few weeks about Meraki Insight, our network assurance tool. That doesn’t mean our product team wasn’t making Insight better; over the last quarter, we’ve enhanced Meraki Insight with some great new UI improvements designed to make it easier to use and navigate. First, a new Web App Health Details interface improves the troubleshooting experience and helps admins make correlations quicker:
Second, in the WAN Health section, two new fields are available: % capacity, which shows what percentage of upload and download capacity are being used on a particular uplink, and a notes field, which admins can use to take any notes they want about one or more uplinks.
7. Last, but not least
Aside from product updates, we’ve focused on improving the customer experience in a couple of new areas this past quarter. If you haven’t heard already, we have a new podcast, Meraki Unboxed, to give you an inside look at our company. Additionally, the always-thriving Meraki Community recently announced its first set of All-Stars, ten outstanding contributors to our community forum. Congrats to these winners — keep the conversations flowing!
If you made it all the way down here, a sincere thank you for reading all about the latest developments at Meraki. Make sure to tune in to our next Quarterly in October. We don’t want to spoil anything now, but we promise that we’ll have lots more news to share then!
Organizations are rich with information sources, from point-of-sale solutions and IoT sensors to camera systems and wireless access points. This data promises to optimize workplace processes and improve services by offering insights into customer behavior. But to truly take advantage of these benefits and make data-driven business decisions, organizations must find a way to connect their various data sources, presenting a complex challenge that can be difficult to execute in reality.
Miami-Dade Public Library System (MDPLS) is one organization that has figured it out. MDPLS started with an ambitious goal — to provide personalized, relevant, and timely experiences to more than six million annual visitors across their 50 library branches in Miami-Dade County, Florida. To do this, MDPLS needed to understand unique differentiators about each library, such as how many guests they served, when the busiest times were, and what services were the most popular. By using APIs in combination with data and analytics, they were able to collect this valuable information and turn it into actionable insights.
In order to identify the personalized services and content required at each library, MDPLS needed to determine what data sources to pull from. The wired and wireless network was one clear choice to gather insights into how the different libraries were being used. However, with a lean IT team and tight government budgets, a complex networking solution that required additional analytics tools and resources couldn’t be justified. The small team needed a comprehensive, easy-to-manage solution that could provide the reliable connection visitors expected, while also providing data and analytics to improve library experiences. The MDPLS team was able to meet these requirements by implementing Cisco Meraki cloud-managed access points and switches. The browser-based Meraki dashboard enables complete visibility and control with the entire network being managed from one place, simplifying day-to-day maintenance and troubleshooting.
However, collecting network data was just the first step. The IT team then needed to decide which other IoT or connected devices they wanted to implement to collect additional data. The MDPLS team started this next phase with Meraki MV smart cameras. Like the rest of their Meraki products, the cameras are managed through the same cloud-based dashboard, streamlining the management of all their IT devices. The added benefit of on-camera storage also eliminated the need for a network video recorder (NVR) and its associated software, greatly simplifying the deployment and ongoing maintenance for the IT and facilities teams.
Above all, the most important element of the smart cameras for MDPLS is the built-in machine learning-based analytics. This enables the cameras to anonymously detect and count people, find incidences faster and with more accuracy, and understand where people are moving throughout specific areas, without additional software, servers, or complex configurations. By setting up a camera at each library entrance, the MDPLS team can better understand the number of people entering and exiting throughout the day and learn the overall number of library visitors. Additional cameras throughout the libraries help MDPLS understand what library services are being used and what content is the most popular based on where people are moving and congregating.
In addition to their Meraki access points, switches, and cameras, MDPLS had additional data sources to consider, including book checkout machines, library-owned computers, and more. In order to take advantage of these different data sources, they needed to find a way to collect the data in a digestible format. Using the Meraki API, the team pulls relevant data from the access points, switches, cameras, along with library data, into a cohesive, custom-built dashboard that shows important information about the library system. By having insight into this data, including how many people are visiting each library, the number of people that are using the Wi-Fi on their personal devices versus the library computers, what types of books are being checked out, and what other library resources are being used, the MDPLS leadership is able to determine what additional services and resources their visitors may need. This, in turn, helps to inform them where budget adjustments or additions are needed. With 50 different libraries spread across a very diverse area, being able to ensure the needs of each branch are being met is key to the library system’s success.
To learn more about theMDPLS Meraki deployment and how they are using data and analytics to make decisions, watch the webinar recording with Julio Campa, Systems Support Manager for MDPLS. You will see a live demo of their Meraki dashboard and hear some great insights into their deployment. Watch now.
With the rise of more advanced video editing software, it can be hard to separate fantasy from reality. As realistic as they may look on the big screen, dinosaurs and heroes with superhuman strength don’t really exist (yet). While these special effects belong in movies and TV shows, they have no place in video surveillance. With the new calculate checksum feature on MV video exports, you can rest easy knowing that no changes have been made to downloaded footage. When you rely on video for evidence, it is imperative to be able to ensure its authenticity.
Real or Fake? Pineapple gets eaten by dinosaurs in Meraki San Francisco office
For every generated MV export, Cisco Meraki provides you with the original file’s checksum for as long as the export is viewable on the dashboard. Every time you need to verify that any copy of the exported video is legitimate, you can use any terminal to calculate this copy’s checksum and compare it to the one provided on the dashboard. If they match, the video is identical. Otherwise, it has been corrupted or tampered with.
When do I need this?
While all Meraki MV exports contain a date and time stamp burnt into the video, there are a variety of circumstances in which additional verification provided by checksum may be desirable. A few examples include:
Chain of Custody:If you need to present a video clip as evidence and want to prove that it was not tampered with in any way.
Export Download:If you want to verify that your export download went smoothly and did not suffer any transmission errors, especially if it’s a large file that took several minutes to download.
File Transfer: If you want to verify that the stored video export has not been corrupted, especially if transferring the file between different locations.
For more information, check out our article on Sharing Video on the Documentation Portal.
Typically, when we write these MV-related blog posts, we love to highlight the challenges that a particular feature will help you overcome, or the frustration that a new solution will help ease. Other times, we want to be a little bit more flashy. This is one of those times.
With the recent launch of Cisco Meraki’s second generation of MV cameras, customers can now take advantage of three zooming features on both their indoor and outdoor cameras: optical zoom (available on MV22 and MV72 only), sensor crop, and digital zoom. While each is powerful in isolation, when combined, these three features allow you to achieve truly dramatic levels of magnification on your video feed while maintaining extremely high video quality.
Just how dramatic is the zoom? Let’s take a look below.
What you can accomplish today with MV
The following images show the progression of an image when each zoom option is applied. The first photo shows the video feed from an MV72 outdoor camera with no zoom applied. You can see something is on the table in the far corner of the patio, but not much else.
Screenshot from MV72 video feed with no zooming applied
The next image shows a maxed out optical zoom, focused on the table area. We can start to see something take shape, and that shape looks suspiciously like a gnome.
Screenshot from MV72 with optical zoom applied
In the next image, we use sensor crop to focus in on an even smaller area. Sensor crop, like optical zoom, is lossless zoom, meaning there is no loss of detail or stretching of pixels. Things are starting to look a little clearer, and we can definitely tell this is one of those mischievous Meraki gnomes.
Screenshot from MV72 with optical zoom and sensor crop
For an extra bit of fun, let’s see what happens when we use digital zoom. Maybe we’ll be able to identify which Meraki gnome it is. Can you guess?
In-dashboard digital zoom of the MV Gnome
With digital zoom, now you can see that this gnome is sitting on what looks like a security camera. It’s the MV gnome! (Did you expect any different?)
Digital zoom can be used on live and historical footage. Keep in mind, though, that that sensor crop and optical zoom only apply to footage that was recorded after you applied the settings to the camera. You cannot apply sensor crop and optical zoom on historical footage. So, the dramatic level of zoom illustrated above is only possible if optical zoom and sensor crop were already applied before using digital zoom.
If configured properly, your MV cameras can truly can give you (gnome) portraits from pixels.
The goal of Cisco Meraki MV cameras has always been to deliver an exceptionally simple experience to customers. Unfortunately, running Ethernet cables across your site to power cameras isn’t always as simple as actually using them. For customers with existing analog camera deployments, the cost of recabling, the associated downtime in coverage, and the rigidity of wired systems were all common barriers for switching to an IP camera system that we knew needed to be addressed.
To that end, we designed the Low-Voltage Power Adapter (LVPA) and introduced wireless functionality into our cameras. Using the LVPA, you can now deploy your second-generation MV cameras without needing to run new cables across your buildings to supply connectivity. Instead, you’ll only need access to AC or DC power (e.g., from your existing analog deployment) and Wi-Fi to get your cameras up and running! This gives you the coverage you need, while minimizing additional overhead costs and downtime.
What does the LVPA actually do?
The LVPA takes AC or DC power input and converts it to PoE output, which is used to power your MV cameras. This eliminates the need to connect to an upstream switch or gateway, as would be required in a traditional deployment. Instead, the LVPA connects to a 12/24V power source, like an outlet or the power cord from an existing analog camera, and outputs PoE to power the MV camera.
Your camera will then use its onboard wireless chip to interface directly with your Wi-Fi access point for all video and data streaming.
You can monitor the status of your wireless configuration by navigating to Cameras > Monitor > Cameras and adding the corresponding columns as shown below. For more information on wireless configuration, read the MV Wireless Configuration Guide.
It’s important to note that camera function does not change at all if deployed wirelessly. Video will still be stored and processed on the edge, meaning it will be retained during temporary network outages — making MV a highly stable and secure alternative to legacy camera setups.
What the LVPA can do for you and your organization
With its flexibility, there are many ways that the LVPA can help simplify your Meraki MV deployment. For a bit of inspiration, here are some of the most exciting ways we see customers leveraging the LVPA today!
Upgrading analog systems – deploy MV smart cameras to get the same coverage with greater simplicity and security, with minimal disruption and downtime.
Remote and outdoor deployments – install cameras with the LVPA in challenging locations, far from the “primary” site.
Temporary site security needs – the LPVA allows you to bring MV and security wherever you need it, even running multiple cameras from one cell signal.
Flexibility and scalability – use the LVPA to add Meraki smart cameras wherever you need them, without being limited by your cable infrastructure or other hardware.
Zero downtime for critical cameras – the LVPA can help minimize downtime during building renovations or other disruptions.
If any of these challenges sound familiar to you, chat with a Meraki sales rep to learn a little bit more about what it will take to deploy MV with the LVPA at your sites.
If you’ve already installed the LVPA at your site,we’d love to hear about your wireless MV deployment on the Meraki Community!
They say a picture is worth a thousand words. Now imagine along with each motion alert you receive from the Meraki dashboard, you simultaneously obtain a snapshot image from the camera feed to validate the cause of the trigger. Or perhaps you just want to call up a snapshot from your camera because you got word of pesky gnomes drinking tea in your coffee bar… again.
While you may not be trying to catch gnomes sharing a cup of tea together, the power of a picture extends into multiple situations and use cases. You can improve site visibility by accessing a snapshot of your camera feed on-demand from a simple text message, improve video analytics capabilities with third-party API integrations (click here for a cool example), or validate a motion alert with an attached image of the trigger event in your email notification. All of this and more is possible with the new Meraki MV Snapshot API.
The Snapshot API is a new RESTful API endpoint available through the Meraki dashboard that allow you access to a screenshot from your live or historical video. Once enabled, your application can find your camera through an HTTP POST request specifying a unique network ID and serial number. The camera will respond with a snapshot and expiration date after which the image will no longer be available.
Setting up the Snapshot API
How do you get started? Like otherMeraki dashboard APIs, API integrations begin by enabling your organization’s Meraki dashboard API access. If you haven’t already, do this by navigating to Organization > Settings, and clicking the checkbox to enable access to the dashboard API. Now, navigate to your profile page by clicking on your account name in the top right corner and selecting My profile. Find the section labeled API access and generate a new API key.
Once generated, you can use the API key in your application and submit an HTTP POST request to generate the snapshot of your choosing.
The Snapshot API has many applications, opening a huge array of cool use cases restricted only by your imagination. Get started by accessing MV API documentation and let us know how you plan on using this new API in the Meraki Community pages.
Every quarter, the Cisco Meraki product marketing team presents a comprehensive review of new product introductions and improvements released over the previous three months. By keeping customers informed on a regular basis about what’s new at Meraki, we hope to help them make the most of their Meraki deployments.
While the Meraki Quarterly consistently enjoys excellent attendance, we’re cognizant of the fact that many IT admins find it difficult to find the time to watch an hour-long webinar. For those who haven’t found the time to watch the full webinar, here’s a quick recap of some of the material we went over earlier this month.
1. Improvements to Maps and floor plans
Meraki network admins have long enjoyed viewing their MR access points on floor plans in the Meraki dashboard. This helps in optimizing indoor and outdoor wireless coverage and figuring out where to place new access points.
Now, admins can map MS switches and MV cameras in addition to their access points. We think this is an exciting development for MV in particular, since mapping cameras can help admins ensure that important areas receive the surveillance coverage they need. Read more about the newest member of your floor plans.
2. An update on MX LTE deployments
Back in August 2018, Meraki introduced a slew of new MX security and Z-Series teleworker appliances, with a few new models that come with integrated LTE. By baking LTE right into the product instead of forcing admins to attach a separate cellular dongle, we hoped to give IT admins a new level of visibility into their connections and the ability to leverage a new set of APIs to make these MX models a new platform to build new capabilities on top of. Just five months later, we’re pleased to report that organizations worldwide have embraced this vision.
In the webinar, we briefly discussed how a few Meraki customers have taken unique advantage of our MX models with built-in LTE. Here are a couple of examples:
A globally distributed food processing company previously paid for an expensive secondary uplink to augment its primary uplink, afraid of the downtime that could occur if the primary uplink failed. After deploying new MX models with built-in LTE, the company not only saved money by replacing the secondary uplink with a less expensive LTE backup, but also gained centralized visibility via the Meraki dashboard of all uplinks.
A media company with numerous locations around the United States needed the ability to stream multiple streams of live video from branch sites back to headquarters. Relying solely on one ISP simply wasn’t an option, so the company deployed MX security appliances as well as Z-Series teleworker devices, both equipped with LTE connections, to arm employees in different locations with reliable connectivity back to HQ.
Watch the webinar for additional ideas of ways your organization can leverage the power of MX + LTE.
3. Endpoint management becomes even simpler
Since its debut, Meraki Systems Manager (SM) has offered customers a comprehensive endpoint management solution that brings device management, application management, content management, and mobile identity under a single umbrella. This past quarter, the Systems Manager team was hard at work at making SM even easier and more powerful. These improvements include:
A revamped Applications page that makes it simpler to perform bulk operations (e.g., update or delete) and search for just the right app
A new Target Groups feature that gives admins more flexibility in delivering apps, profiles, and configurations to the right groups of devices
Support for tvOS, enabling education, retail, and hospitality customers to manage and deploy Apple TVs en masse
Enhanced Windows 10 support and smoother enrollment processes for Android devices
Finally, we highlighted a new Customer Success Training program available for customers who purchase at least 200 SM licenses. This training gives customers the opportunity to engage one-on-one with a Systems Manager expert for assistance with deploying and configuring SM across different devices.
4. MV smart cameras make massive moves
Meraki MV smart cameras took a major leap forward last November with the launch of two new hardware models, extensible analytics capabilities, and a new cloud archive option. Since then, the MV team has hardly rested on its laurels, continuing to work hard to bring new improvements to the experience of managing cameras in the Meraki dashboard.
In addition to the aforementioned ability to place MVs on maps and floor plans, admins can now use up to 12x digital zoom to get a close look at live and historical footage and set up rotating video walls to monitor multiple scenes from one place. Additionally, admins can gain access to more detailed analytics with configurable zones. As an example, a large department store could organize multiple MVs scattered throughout the men’s area under a single “Men’s Zone” and use the MV’s people counting capabilities to see how many people navigate through the men’s area in a certain timespan, whether they’re looking at men’s pants, shirts, or shoes.
Finally, during the webinar, we took a deep dive at MV Sense, a set of integrations that let admins build interesting business solutions that leverage the data collected by MV cameras. To provide a bit of inspiration, we highlighted a few fun use cases that Meraki has built involving Nerf guns, a piano, and a light that changes color based on how many people are detected in the frame!
5. A deeper look at APIs
Did you know that one out of every five Meraki customers is using APIs? We’re incredibly pleased with the uptake of our API offerings. During the quarterly webinar, we walked through a whole host of new features and enhancements recently made to the Meraki dashboard API. For example, webhook alerts now let you subscribe to cloud-based alerts in any receiving service, and admins can use templates to configure many different syslog servers at once.
Visit apps.meraki.io for turnkey solutions developed by Meraki and third-party developers. To learn how to create your own solutions using APIs to build on the Meraki platform, visit create.meraki.io.
The full recording of the January 2019 Meraki Quarterly contains tons more detail, and we encourage you to watch it if possible. If you weren’t able to make it this time around, no worries — we’ll be back in April with another quarterly.
Want to sound off on something we covered? Head to the Meraki Community and let us know your thoughts!
If you have a lot of cameras on your site, you’re probably familiar with the challenges that come with keeping track of them all.
Even with diligent naming conventions and liberal tagging, trying to figure out exactly where a particular camera is located on your site can be frustrating — especially if your cameras sit on multiple floors.
Well, worry no more. The Map & floor plans feature in the Meraki dashboard has recently been expanded to include Meraki MV cameras. Rather than guess where a camera is, you can now use MV indicators on your floor plans to easily track where each camera is, monitor their statuses, and access their video streams.
Getting MV cameras on your floor plans
If you’re already using floor plans in the dashboard, then you’re all set, because adding a camera to a floor plan is no different than adding any other device.
If floor plans are something you’re yet to explore, don’t worry — adding floor plans in the dashboard is very simple, and they’re incredibly useful for every network.
First, navigate to Network-wide > Map & floor plans and select the “Add a new floor plan” button. You’ll be prompted to provide a name for the floor plan (e.g., “1st Floor”), the street address for your site, and to upload the floor plan image.
Once you’ve done this, the image you’ve uploaded will be overlaid on Google Maps at the provided street address — you can rotate, resize, and position your floor plan so it aligns properly with the map, as shown below. When you’re happy with the alignment, press “Save floor plan and place devices.”
You should now see your newly added map beside a list of all the Meraki devices on your network. Click and drag to place each camera (or other device) in the appropriate spot on your map. When everything has been placed, press “Save device placements.” That’s it!
With cameras now on your floor plan, you can hover your mouse over any MV icon to see a dialog box containing the name and model of the camera. Clicking on a camera’s name will take you directly to that camera’s video stream.
The color of the icon will also indicate the status of each of your cameras, so you can quickly locate and troubleshoot any cameras that may be having problems.
Are you planning on using floor plans to help manage your camera network? Tell us all about your plans over at the Meraki Community!