Posts Tagged ‘iPad’

Simplifying Apple Device Management with Systems Manager

When Denis Guerrero joined Moreland School District as the Director of Technology, he knew it was time to find a better way to manage the school district’s 1,400 iPads. Throughout the district many iPads were locked, unusable, associated with different Apple IDs, and loaded with apps purchased through various gift cards, personal accounts, and vouchers. Managing this fleet of devices was becoming an impossible task and it was time to set some processes and tools in place for district-wide iPad visibility, app distribution, and device management.

After investigating different options, Denis and the team chose Cisco Meraki Systems Manager to accomplish these goals. To take full advantage of Systems Manager, the team worked to unify the district under one Device Enrollment Program (DEP) account with Apple, consolidate app license purchases, and register with Apple School Manager.

Systems Manager allows schools to easily provision Apple devices (out of the box) through DEP, install apps, apply custom configurations, and limit classroom distractions such as games and web surfing. Furthermore, schools and organizations can leverage Meraki’s free trial program for expert assistance throughout the trial process, access the open Community forum for peer insight and advice on the solution, and reference video and instructional content to help them get oriented in the dashboard.

Today students and teachers at Moreland School District can easily log into iPads, find the right apps, and start their digital lessons — without wasting instruction time on iPad lockouts or mitigating student access to distracting website and apps.

In an upcoming webinar on May 16th, 2018, Denis will share his favorite features and how Systems Manager helped his team streamline student learning throughout the district. Register now to learn more!

One-to-one and Shared iPad: Support to the Rescue

The fine people at Cisco Meraki are always looking for even better ways to help customers as they configure and manage their IT environments. Offering 24/7 phone support and giving guidance is merely one of the many avenues used to help create the best experience possible for users around the globe. Below are two videos the Meraki support team created to show how to most effectively manage one-to-one and Shared iPad deployments with Systems Manager–just in time for the holiday break here in the U.S.

The first video is a breakdown of setting up Shared iPad in six simple steps. This includes all the configuration needed in the Meraki dashboard using Systems Manager as well as configuration for Apple School Manager at school.apple.com. Shared iPad provides a way to manage iPads in the classroom where they can be shared with multiple students. Students can log into an iPad from a cart or classroom for a personalized experience, and the student’s work (data) gets saved back to their account.

For more information about Apple School Manager, check out the Apple help article here.

Up next is a video which similarly shows how to configure an iPad for use in the classroom, but focuses on a one-to-one environment. ‘One-to-one’ is used to describe a program where there is one computer, or in this case iPad, per student.

Meraki customers are encouraged to give real time feedback by submitting a wish at the bottom of any page in the Meraki dashboard. This feedback, called ‘Make a Wish’, is one of the many tools Meraki uses to keep in touch with current customer needs. See below for an example.

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For those new to Meraki or Systems Manager, start an instant free trial.

As if by magic

With the release of iOS 9 Apple introduced a number of improvements to the Volume Purchasing Program (VPP). Of these improvements, one of the more significant is app assignment by device. With this new functionality it is now possible to assign VPP apps to an iOS device without the need for an Apple ID, and if that device is supervised, the installation is silent.

https://www.youtube.com/watch?v=7kgssk2b9wA

Before this change, it was only possible to assign apps to a user by associating them with an Apple ID. This method of app management can be an administrative nightmare when used in environments such as K-12 education, where many users may be working with a particular device. Students may not have an Apple ID, or may be too young to have one without parental consent. Additionally, it meant that an Apple ID needed to be configured on the iPad for apps to be silently pushed to supervised devices.

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With VPP device assignment, an Apple ID is no longer required and with supervised devices, apps can be pushed silently with no end user interaction. Silent app push has a huge impact on an administrator’s ability to seamlessly deliver iOS apps to users. Combining this new functionality with Meraki Systems Manager features, such as multiuser authentication, can offer a fantastic classroom experience. Apps and settings are tailored to each student’s needs and dynamically changed as the user changes.

https://www.youtube.com/watch?v=pckz1IhJ_YY

Systems Manager Legacy customers can gain access to this great new functionality by upgrading to the latest version of Systems Manager. Please contact your Meraki representative for further information or alternatively sign up for a specialist Systems Manager Teacher’s Assistant webinar here. Additionally stay tuned to our YouTube channel for additional video guides to this functionality.

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A Look at Mobile Devices in the Workplace

Is your organization seeing a dramatic increase in the number of iPads and mobile devices being brought to the office?  That’s what happened at Taft, Stettinius, and Hollister LLP.  Brian Clayton, the Director of Information Systems, had to respond – and in his article “More WiFi, Less Hardware,” featured in the newest issue of Peer to Peer, a publication by the International Legal Technology Association (ILTA), he describes how he transformed his law firm’s wireless network with Meraki’s cloud-managed solution.

In response to more “bring your own device” initiatives and the growing demand for mobility, Clayton explains:

  • How Taft maintains security for the important information passing over the wireless network
  • The need for scalability, ensuring that the wireless network can grow with the company and its increasing WiFi demand
  • The seamless integration of the personal, private, and public cloud experiences in the workplace

Read Clayton’s article to see how Meraki can support mobile devices at your company.

Find ILTA’s current publication of Peer to Peer at: http://www.iltanet.org/MainMenuCategory/Publications/Peer-to-Peer