One-to-one and Shared iPad: Support to the Rescue
The fine people at Cisco Meraki are always looking for even better ways to help customers as they configure and manage their IT environments. Offering 24/7 phone support and giving guidance is merely one of the many avenues used to help create the best experience possible for users around the globe. Below are two videos the Meraki support team created to show how to most effectively manage one-to-one and Shared iPad deployments with Systems Manager–just in time for the holiday break here in the U.S.
The first video is a breakdown of setting up Shared iPad in six simple steps. This includes all the configuration needed in the Meraki dashboard using Systems Manager as well as configuration for Apple School Manager at school.apple.com. Shared iPad provides a way to manage iPads in the classroom where they can be shared with multiple students. Students can log into an iPad from a cart or classroom for a personalized experience, and the student’s work (data) gets saved back to their account.
For more information about Apple School Manager, check out the Apple help article here.
Up next is a video which similarly shows how to configure an iPad for use in the classroom, but focuses on a one-to-one environment. ‘One-to-one’ is used to describe a program where there is one computer, or in this case iPad, per student.
Meraki customers are encouraged to give real time feedback by submitting a wish at the bottom of any page in the Meraki dashboard. This feedback, called ‘Make a Wish’, is one of the many tools Meraki uses to keep in touch with current customer needs. See below for an example.
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