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Mobile Device Management: Big Scale for Smaller IT Teams

Why MDM is key for scalability and security in a work-from-anywhere world

man working on laptop and mobile device

Hybrid work models, and the location flexibility they require, are rapidly becoming the norm. For small and medium businesses (SMBs), this new way of working makes it more important than ever to ensure that all mobile devices connected to your network are secure and proactively managed. 

But when your limited IT staff (if you are so fortunate to have one) already have its hands full, it’s a daunting task to keep track of the wide range of devices on the network, verify OS versions and apps, and validate who has what kind of access to which resources.

Simplifying availability and security for devices and apps

Any tool that can organize and automate work is a boon to resource-strapped companies, which is why Mobile Device Management (MDM) has become an essential part of IT management. In addition to saving time, it ensures consistency of the user experience and network performance, and decreases the security risks associated with unprotected, unmonitored devices.

Cisco Meraki has always been driven by a mission to simplify the lives of IT professionals with intuitive, easy-to-use tools and products. Meraki Systems Manager is a great example of how relentless focus can give SMBs powerful unified endpoint management. Already used by companies of all sizes around the world, it keeps company-owned and employee BYOD devices running smoothly and securely. 

In fact, Cisco was recently named as a Leader in the IDC MarketScape: Worldwide Unified Endpoint Management Software for SMB 2022 Vendor Assessment. The report states:

Simplification is the overriding strategy and approach for endpoint management, with a specific tie-in to the underlying Meraki network infrastructure. This tight coupling of endpoint management with network connectivity is Cisco’s differentiation with Meraki Systems Manager

– IDC MarketScape Worldwide Unified Endpoint Management Software for Small and Midsize Businesses 2022 Vendor Assessment (doc #US48325522, May 2022)

How customers use Meraki Systems Manager

Here are a few examples of how of mid-size Meraki customers are saving time and improving levels of service while ensuring the highest levels of security for their devices, applications, and end users:

The Swiss cable car company Zermatt Bergbahnen AG provides access to the highest destinations in Europe including the Matterhorn.

  • Integrated Mobile Device Management with Systems Manager allows simple control over company-owned devices, from enabling device restrictions to providing access to critical resources.
  • Fine-grained visibility in the dashboard provides information on users, devices, and apps accessing the network, giving insights into usage and visitor numbers.

Mike’s Bikes is a growing regional bike store chain with a simple mission—get more people on bikes!

  • One amazing IT manager supports the technology needs of 12 stores across Northern California.
  • Systems Manager is used to remotely monitor, update, and troubleshoot in-store kiosks, inventory iPads, and tech department laptops, which are indispensable for the success of the sales and marketing operations.      

Experience Meraki Systems Manager yourself and see how you can simplify the management of all the devices your employees use for hybrid work.

Request a free trial of Meraki Systems Manager.