Archive for July, 2017

The Hidden Node

Screen Shot 2017-07-26 at 8.26.05 AM

Introduction

This is the first in a series of blog posts that focus on wireless security and technology at Cisco Meraki.

It is generally good practice to connect to a secure SSID, and if we have to connect to an open or insecure SSID, to use a client VPN (both of which Cisco Meraki have great technologies to help with). But we are seldom told why this is the case, without the explanation involving lots of technical terms.

To put it simply, it’s challenging and sometimes impossible to control who can hear what you say on a wireless network.

That’s because wireless networks are Carrier Sense Multiple Access with Collision Avoidance, or CSMA/CA for short. This means that multiple clients can access the network (and now simultaneously with 802.11ac Wave 2) and they will do their best to not run into one another, sort of like a road. In a similar manner to driving roads, wireless networks have rules to avoid collisions, like waiting for your time slot to use the network (akin to waiting at a red light) or for the medium to be free (similar to making sure there are no other vehicles on the road). Unfortunately, wireless transmissions move at the speed of light, meaning that thanks to Einstein and Maxwell, that there is no physical way of getting prior notification of a transmission arriving.  

As a result, it’s actually impossible to avoid collisions, unlike with wired Ethernet networks, where each client’s connection to the switch is uncontended. Luckily, the 802.11 Standards Body thought of this and came up with the handy algorithm here.  This states that you must listen to the medium before transmitting, which in our road analogy, means that as long as there are no cars passing right now, just go for it. If the medium or “road” is busy, then wait a predetermined amount of time, plus a random additional time, before checking again.  

Screen Shot 2017-07-26 at 9.51.10 AM

The more courteous drivers amongst you will have noticed a potential problem: if you start transmitting and someone else near you also starts to transmit, then those frames are going to collide and likely neither of you will be understood. In our road analogy, imagine we can’t see the opposite lane in an intersection and it’s not until we get into the middle of the intersection that we realize someone else has also entered from another entrance…we may end up with catastrophic results!

Screen Shot 2017-07-26 at 8.26.53 AM

This problem is further compounded in wireless networks because the two colliding clients could be on opposite sides of the wireless cell. This can be hard to visualize, so the below diagram shows how both Client A and Client B can transmit to the access point but they can’t directly transmit to one another:  

Screen Shot 2017-07-26 at 8.27.14 AM

So, without an additional mechanism, there’s no way to avoid collisions! Client A and Client B are hidden nodes: they are completely “hidden” from one another.

The Additional Mechanism – RTS/CTS

802.11 wireless networks solve this problem through the use of an additional optional handshaking mechanism called “Request to Send/Clear to Send” or RTS/CTS, shown here. This is much like an intersection on a road that is controlled by pressure-pad-triggered traffic lights, whereby a light will stay on red until a car rolls onto the pressure pad. At this point, the control system knows that a car is waiting at the light on red, this is like a request to send.  The light for the waiting car then goes to green, which is much like a clear to send, at which point the car (or data in a wireless network) moves off from the pressure pad, which is similar to an ACK, which is an acknowledgment. This means that in busy networks, more RTS/CTS messages will be seen, which is why it’s often used as a key factor in determining how busy wireless networks are. Given the speed of modern wireless networks, however, this mechanism is seldom implemented and is typically only used if the total packet size exceeds 2347 octets, which is similar to an 18-wheeler, that will take a long-time to clear an intersection and hence, have more chance of something driving into it or “colliding” in wireless networks.

Screen Shot 2017-07-26 at 9.51.34 AM

What Does That Have to Do With Security?

In and of itself, nothing. But the fact that wireless networks need these mechanisms to ensure they perform well does serve to highlight just how open wireless networks are. Also, bear in mind that someone using a high-gain antenna doesn’t have to be physically close to you to be listening in to your wireless communications. If we extend out our analogy further, this is akin to someone watching the intersection with a pair of binoculars or a telescope. So, if you were shipping a top secret spy plane on the back of a flat bed being pulled by an 18-wheeler, then you’d better make sure the trailer is covered, which is what CCMP encryption does in wireless networks, but that’s another topic for another blog post.

I know some people will always think that this is overly cautious or scaremongering, but it is relatively trivial to build a high gain antenna out of household items, such as:

Screen Shot 2017-07-26 at 8.27.59 AM

*Yes, you can use an empty can of Pringles to wirelessly eavesdrop of 802.11 networks! ** No, you don’t have to use ‘Dill Pickle’ flavour ***Image credit to Tommaso Righetti – https://www.youtube.com/watch?v=PDb16PNgYPc

This makes it even more important to be cautious and to protect yourself when you connect to open wireless networks. So, the next time you connect to the Wi-Fi at your favorite coffee shop, make sure you’re using a client or per-app VPN.

 

Active Directory comes to MC

Last week, Active Directory integration was released to all MC networks. For customers that manage their corporate directories through AD, a local server can now be used as a single source of truth for phone users.

Active Directory is the most commonly used directory software in the world, and by supporting it on the MC product line, IT administrators will have one less dependency to worry about when managing their communications system.

AD

As always, this new integration was released right to the dashboard, with no need for additional licensing: just another example of how Meraki continually works to increase the value of our solution.

To learn more about MC’s Active Directory integration, check our documentation. To try out the MC74, contact a Meraki rep today.

 

Catch-Me-If-You-Can – Indonesia

Terms and Conditions

  1. No Purchase Necessary. NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO PARTICIPATE. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING.
  2. The sponsor of the Promotion is Meraki LLC (“Meraki” or “Sponsor”), 500 Terry A. Francois Blvd., San Francisco, CA 94158.
  3. Promotion Period. The promotion (the “Promotion”) begins at 12:00 am local time on August 1, 2017 and ends at 11:59 pm local time on October 31, 2017 (the “Promotion Period”). Sponsor’s computer network is the official time-keeping device for the Promotion.
  4. In order to be eligible for the Promotion, participants (each a “Participant”) must be an “Account Manager” or “Senior Account Manager” at PT. Packet Systems Indonesia (“Partner”) who are (i) legal residents of Indonesia, (ii) at least the age of majority in their jurisdiction of residence, and (iii) have the permission of Partner to participate in the Promotion and accept the prizes described below if awarded to such Participant. Participants are solely responsible for informing Partner of their participation in the Promotion, and compliance with any applicable laws, contractual limitations and procedures established by Partner related to their participation. The Promotion is void where prohibited or restricted by law.
  5. The Prizes. The prizes described below are referred to individually as a “Prize” and together as the “Prizes.”

a. Threshold Prize.

i. Prize. Each Participant, subject to the eligibility requirements described in Section 5(a)(ii), can win a prize of a gift card to the value of SGD 20.00 (the “Threshold Prize”). No cash or other alternative Threshold Prize is available.

ii. How to Win. To win a Prize, a Participant must submit one (1) Qualifying Registration during the Promotion Period. There is no limit on the total number of Threshold Prizes a Participant may win. However, for avoidance of doubt, a Participant can win at most one Threshold Prize per customer account. Threshold Prizes are subject to terms and conditions as dictated by the issuer of such Threshold Prizes (including, but not limited to, expiration dates), and Meraki assumes no liability for any failure by a Participant to abide by those terms and conditions.

b. Top Performer Prize.

i. Prize. Only one Participant, subject to the eligibility requirements described in Section 5(b)(ii), can win a prize of a gift card to the value of SGD 200.00 (the “Top Performer Prize”). No cash or other alternative Top Performer Prize is available. No more than one (1) Top Performer Prize will be awarded. A Participant can win at most one Top Performer Prize.

ii. How to Win. At the completion of the Promotion Period, if at least one (1) Participant has obtained at least ten (10) Threshold Prizes, the Participant with the greatest number of Threshold Prizes will be awarded the Top Performer Prize.  In the event that multiple Participants have obtained the same number of Threshold Prizes, the tie-breaker to determine the winner of the sole Top Performer Prize will be the cumulative gross deal size of the subject Threshold Prizes.

c. Definitions.

i. “Meraki Products” means the line of Cisco Systems, Inc. (“Cisco”) products branded as the Cisco Meraki cloud-networking products, listed at http://meraki.cisco.com.

ii. Meraki “sales” are measured by the Partner’s cost of goods from the distributor, Meraki, Cisco or its local affiliates (as applicable).

iii. A sale or deal is considered “closed” when the products listed on the purchase order have actually been shipped to the end customer.

iv. “Qualifying Registration” means a deal, or multiple deals with the same account, (i) for purchase of Meraki Products, (ii) that are registered and approved through Meraki’s deal registration portal on merakipartners.com or approved as OIPs through Cisco Commerce Workspace (CCW) during the Promotion Period. No account can give rise to more than one Qualifying Registration, and only one Participant can receive credit for each Qualifying Registration. Deal registrations must be approved by a Meraki sales representative in accordance with the criteria available at http://www.merakipartners.com.

d. Prize Conditions. Sponsor may, in its discretion, issue any Prize (i) to the winning Participant, or (ii) to Partner to deliver to such Participant in the Partner’s sole discretion and subject to taxes. A Participant must be employed by Partner at the time of Prize issuance to be eligible to receive the Prize. No substitution, assignment, transfer, or cash redemption of any Prize is allowed by winner. Sponsor reserves the right to substitute a Prize with another item of equal or greater value should the advertised Prize become unavailable for any reason. If a potential winner is unable to participate in or accept the Prize or any portion of the Prize for any reason, Sponsor shall have no further obligation to such potential winner.  Neither Sponsor nor any of its Prize suppliers will replace any lost or stolen items, cards or certificates after being awarded to winners.

  1. Notification of Winners. Meraki will use commercially reasonable efforts to notify the winning Participants by email and issue the Prize applicable to each winning Participant within 90 days after the end of the Promotion Period. Sponsor may also send potential winners a declaration of eligibility and release form (a “Release”).  Unless restricted by law, potential winners receiving such a Release may be required to complete and return it within the time period specified therein.  The Prize may be forfeited and, in such case, an alternate Participant may in Sponsor’s discretion be selected from among the remaining eligible entries (using the criteria described above), if a potential winner:  (i) cannot be reached; (ii) fails to provide all signatures on the Release; or (iii) cannot accept or receive the Prize for any reason.
  2. General Conditions. The Promotion is subject to applicable federal, state and local laws, and these Terms and Conditions. By participating in the Promotion, Partner and Participants agree to (i) abide by these Terms and Conditions and any decision Sponsor makes regarding this Promotion, which Sponsor shall make in its sole discretion, and (ii) waive any right to claim ambiguity in the Promotion or these Terms and Conditions, except where prohibited by law. Sponsor reserves the right to disqualify any Participant who, in Sponsor’s reasonable suspicion, tampers with Sponsor site, the entry process, violates these rules, or acts in an unprofessional, unsportsmanlike or disruptive manner. Sponsor reserves the right to (i) cancel or modify any aspect of the Promotion at any time without notice, and (ii) cancel the Promotion should it suspect fraud or for reasons out of the control of Sponsor, in each case, without any obligation to Participants. Any attempt to deliberately damage or undermine the legitimate operation of the Promotion may be in violation of criminal and civil laws and will result in disqualification from participation in the contest. Following the Promotion Period, Sponsor will not be required to retain records of any entries.
  3. Third Party Sites. To the extent the Promotion uses or requires functionality of any third party website (e.g., Google, social media sites or platforms that enable broad communications, collaboration or posting of content), Participant understands that the Promotion is not sponsored by such third parties, and further agrees to follow the policies posted on such website.
  4. Tax Provisions. Participants acknowledge that awarding of any Prize may be treated as a taxable income and may be considered direct compensation for the purposes of taxation. Each winner will be solely responsible for any local, provincial, country or any other applicable taxes, and any other costs, expenses and fees in connection with the Prize.  If applicable, the winner(s) may be issued an IRS Form 1099 or other tax documentation for the approximate retail value of any awarded Prize.
  5. Disclaimer; Release and Limit of Liability. Sponsor makes no representations or warranties of any kind, express or implied, regarding any Prize or your participation in the Promotion. By participating in the Promotion or receiving any Prize, Participant agrees to release and hold harmless Sponsor, and its subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and Prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, damages of any kind including direct, indirect, incidental, consequential or punitive damages to persons, including without limitation disability or death, arising out of participation in the Promotion or receipt, use or misuse of any Prize. The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participation in the Promotion or receipt or use or misuse of any Prize. If for any reason a Participant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, such Participant’s sole remedy is another entry in the Promotion, provided that if it is not possible to award another entry due to discontinuance of the Promotion, then no other remedy will be available to such Participant.
  6. Personal Data and Communications. The Sponsor cannot operate the Promotion without processing certain data supplied by and attributable to the Participants. Such data may include personal data attributable to individual Participants. Participants should anticipate that personal data supplied to Sponsor will be exported to the U.S. for processing in connection with the Promotion. Processing of personal data will be required to award the Prizes and will include all incidental processing necessary to operate the Promotion in accordance with the terms hereof. Participants should anticipate that such processing will be undertaken by the Sponsor, its sub-contractors, and other members of the group of companies to which the Sponsor belongs. By accepting the terms hereof, each Participant consents to the processing of the information and personal data supplied to the Sponsor as outlined above.
  7. Publicity Release. Participants acknowledge and agree that Sponsor may use the Promotion for publicity, advertising or other marketing purposes in any media, and may use the name, likeness, and state of residence and/or Prize information of winning Participants as part of that publicity, without notice or additional compensation to such Participants.
  8. Disputes regarding these Terms and Conditions and the Promotion will be governed by the internal laws of the State of California. All parties agree to submit to the personal and exclusive jurisdiction of the federal courts located within the county of San Francisco, California. The remedy for any claim shall be limited to actual damages, and in no event shall any party be entitled to recover punitive, exemplary, consequential, or incidental damages, including attorney’s fees or other such related costs of bringing a claim, or to rescind this agreement or seek injunctive or any other equitable relief.
  9. Terms and Conditions And Winners’ List. For a copy of these Terms and Conditions or the names of winners, please send your request and a self-addressed, stamped envelope to 500 Terry A. Francois Blvd., San Francisco, CA 94158, ATTN: Catch Me If You Can Promotion.  Winners list to be available approximately 90 days after the Promotion Period.
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Catch-Me-If-You-Can – Malaysia

Terms and Conditions

  1. No Purchase Necessary. NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO PARTICIPATE. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING.
  2. The sponsor of the Promotion is Meraki LLC (“Meraki” or “Sponsor”), 500 Terry A. Francois Blvd., San Francisco, CA 94158.
  3. Promotion Period. The promotion (the “Promotion”) begins at 12:00 am local time on August 1, 2017 and ends at 11:59 pm local time on October 31, 2017 (the “Promotion Period”). Sponsor’s computer network is the official time-keeping device for the Promotion.
  4. In order to be eligible for the Promotion, participants (each a “Participant”) must be an “Account Manager”, “Senior Account Manager”, or “Inside Sales Account Manager”at VADS Berhad (“Partner”) who are (i) legal residents of Malaysia, (ii) at least the age of majority in their jurisdiction of residence, and (iii) have the permission of Partner to participate in the Promotion and accept the prizes described below if awarded to such Participant. Participants are solely responsible for informing Partner of their participation in the Promotion, and compliance with any applicable laws, contractual limitations and procedures established by Partner related to their participation. The Promotion is void where prohibited or restricted by law.
  5. The Prizes. The prizes described below are referred to individually as a “Prize” and together as the “Prizes.”

a. Threshold Prize.

i. Prize. Each Participant, subject to the eligibility requirements described in Section 5(a)(ii), can win a prize of a gift card to the value of SGD 20.00 (the “Threshold Prize”). No cash or other alternative Threshold Prize is available.

ii. How to Win. To win a Prize, a Participant must submit one (1) Qualifying Registration during the Promotion Period. There is no limit on the total number of Threshold Prizes a Participant may win. However, for avoidance of doubt, a Participant can win at most one Threshold Prize per customer account. Threshold Prizes are subject to terms and conditions as dictated by the issuer of such Threshold Prizes (including, but not limited to, expiration dates), and Meraki assumes no liability for any failure by a Participant to abide by those terms and conditions.

b. Top Performer Prize.

i. Prize. Only one Participant, subject to the eligibility requirements described in Section 5(b)(ii), can win a prize of a gift card to the value of SGD 200.00 (the “Top Performer Prize”). No cash or other alternative Top Performer Prize is available. No more than one (1) Top Performer Prize will be awarded. A Participant can win at most one Top Performer Prize.

ii. How to Win. At the completion of the Promotion Period, if at least one (1) Participant has obtained at least ten (10) Threshold Prizes, the Participant with the greatest number of Threshold Prizes will be awarded the Top Performer Prize.  In the event that multiple Participants have obtained the same number of Threshold Prizes, the tie-breaker to determine the winner of the sole Top Performer Prize will be the cumulative gross deal size of the subject Threshold Prizes.

c. Definitions.

i. “Meraki Products” means the line of Cisco Systems, Inc. (“Cisco”) products branded as the Cisco Meraki cloud-networking products, listed at http://meraki.cisco.com.

ii. Meraki “sales” are measured by the Partner’s cost of goods from the distributor, Meraki, Cisco or its local affiliates (as applicable).

iii. A sale or deal is considered “closed” when the products listed on the purchase order have actually been shipped to the end customer.

iv. “Qualifying Registration” means a deal, or multiple deals with the same account, (i) for purchase of Meraki Products, (ii) that are registered and approved through Meraki’s deal registration portal on merakipartners.com or approved as OIPs through Cisco Commerce Workspace (CCW) during the Promotion Period. No account can give rise to more than one Qualifying Registration, and only one Participant can receive credit for each Qualifying Registration. Deal registrations must be approved by a Meraki sales representative in accordance with the criteria available at http://www.merakipartners.com.

d. Prize Conditions. Sponsor may, in its discretion, issue any Prize (i) to the winning Participant, or (ii) to Partner to deliver to such Participant in the Partner’s sole discretion and subject to taxes. A Participant must be employed by Partner at the time of Prize issuance to be eligible to receive the Prize. No substitution, assignment, transfer, or cash redemption of any Prize is allowed by winner. Sponsor reserves the right to substitute a Prize with another item of equal or greater value should the advertised Prize become unavailable for any reason. If a potential winner is unable to participate in or accept the Prize or any portion of the Prize for any reason, Sponsor shall have no further obligation to such potential winner.  Neither Sponsor nor any of its Prize suppliers will replace any lost or stolen items, cards or certificates after being awarded to winners.

  1. Notification of Winners. Meraki will use commercially reasonable efforts to notify the winning Participants by email and issue the Prize applicable to each winning Participant within 90 days after the end of the Promotion Period. Sponsor may also send potential winners a declaration of eligibility and release form (a “Release”).  Unless restricted by law, potential winners receiving such a Release may be required to complete and return it within the time period specified therein.  The Prize may be forfeited and, in such case, an alternate Participant may in Sponsor’s discretion be selected from among the remaining eligible entries (using the criteria described above), if a potential winner:  (i) cannot be reached; (ii) fails to provide all signatures on the Release; or (iii) cannot accept or receive the Prize for any reason.
  2. General Conditions. The Promotion is subject to applicable federal, state and local laws, and these Terms and Conditions. By participating in the Promotion, Partner and Participants agree to (i) abide by these Terms and Conditions and any decision Sponsor makes regarding this Promotion, which Sponsor shall make in its sole discretion, and (ii) waive any right to claim ambiguity in the Promotion or these Terms and Conditions, except where prohibited by law. Sponsor reserves the right to disqualify any Participant who, in Sponsor’s reasonable suspicion, tampers with Sponsor site, the entry process, violates these rules, or acts in an unprofessional, unsportsmanlike or disruptive manner. Sponsor reserves the right to (i) cancel or modify any aspect of the Promotion at any time without notice, and (ii) cancel the Promotion should it suspect fraud or for reasons out of the control of Sponsor, in each case, without any obligation to Participants. Any attempt to deliberately damage or undermine the legitimate operation of the Promotion may be in violation of criminal and civil laws and will result in disqualification from participation in the contest. Following the Promotion Period, Sponsor will not be required to retain records of any entries.
  3. Third Party Sites. To the extent the Promotion uses or requires functionality of any third party website (e.g., Google, social media sites or platforms that enable broad communications, collaboration or posting of content), Participant understands that the Promotion is not sponsored by such third parties, and further agrees to follow the policies posted on such website.
  4. Tax Provisions. Participants acknowledge that awarding of any Prize may be treated as a taxable income and may be considered direct compensation for the purposes of taxation. Each winner will be solely responsible for any local, provincial, country or any other applicable taxes, and any other costs, expenses and fees in connection with the Prize.  If applicable, the winner(s) may be issued an IRS Form 1099 or other tax documentation for the approximate retail value of any awarded Prize.
  5. Disclaimer; Release and Limit of Liability. Sponsor makes no representations or warranties of any kind, express or implied, regarding any Prize or your participation in the Promotion. By participating in the Promotion or receiving any Prize, Participant agrees to release and hold harmless Sponsor, and its subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and Prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, damages of any kind including direct, indirect, incidental, consequential or punitive damages to persons, including without limitation disability or death, arising out of participation in the Promotion or receipt, use or misuse of any Prize. The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participation in the Promotion or receipt or use or misuse of any Prize. If for any reason a Participant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, such Participant’s sole remedy is another entry in the Promotion, provided that if it is not possible to award another entry due to discontinuance of the Promotion, then no other remedy will be available to such Participant.
  6. Personal Data and Communications. The Sponsor cannot operate the Promotion without processing certain data supplied by and attributable to the Participants. Such data may include personal data attributable to individual Participants. Participants should anticipate that personal data supplied to Sponsor will be exported to the U.S. for processing in connection with the Promotion. Processing of personal data will be required to award the Prizes and will include all incidental processing necessary to operate the Promotion in accordance with the terms hereof. Participants should anticipate that such processing will be undertaken by the Sponsor, its sub-contractors, and other members of the group of companies to which the Sponsor belongs. By accepting the terms hereof, each Participant consents to the processing of the information and personal data supplied to the Sponsor as outlined above.
  7. Publicity Release. Participants acknowledge and agree that Sponsor may use the Promotion for publicity, advertising or other marketing purposes in any media, and may use the name, likeness, and state of residence and/or Prize information of winning Participants as part of that publicity, without notice or additional compensation to such Participants.
  8. Disputes regarding these Terms and Conditions and the Promotion will be governed by the internal laws of the State of California. All parties agree to submit to the personal and exclusive jurisdiction of the federal courts located within the county of San Francisco, California. The remedy for any claim shall be limited to actual damages, and in no event shall any party be entitled to recover punitive, exemplary, consequential, or incidental damages, including attorney’s fees or other such related costs of bringing a claim, or to rescind this agreement or seek injunctive or any other equitable relief.
  9. Terms and Conditions And Winners’ List. For a copy of these Terms and Conditions or the names of winners, please send your request and a self-addressed, stamped envelope to 500 Terry A. Francois Blvd., San Francisco, CA 94158, ATTN: Catch Me If You Can Promotion.  Winners list to be available approximately 90 days after the Promotion Period.
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Catch-Me-If-You-Can – The Philippines

Terms and Conditions

  1. No Purchase Necessary. NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO PARTICIPATE. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING.
  2. The sponsor of the Promotion is Meraki LLC (“Meraki” or “Sponsor”), 500 Terry A. Francois Blvd., San Francisco, CA 94158.
  3. Promotion Period. The promotion (the “Promotion”) begins at 12:00 am local time on August 1, 2017 and ends at 11:59 pm local time on October 31, 2017 (the “Promotion Period”). Sponsor’s computer network is the official time-keeping device for the Promotion.
  4. In order to be eligible for the Promotion, participants (each a “Participant”) must be an “Account Manager”, “Senior Account Manager”, or “Inside Sales Account Manager” at Trends & Technologies, Inc. (“Partner”) who are (i) legal residents of the Philippines, (ii) at least the age of majority in their jurisdiction of residence, and (iii) have the permission of Partner to participate in the Promotion and accept the prizes described below if awarded to such Participant. Participants are solely responsible for informing Partner of their participation in the Promotion, and compliance with any applicable laws, contractual limitations and procedures established by Partner related to their participation. The Promotion is void where prohibited or restricted by law.
  5. The Prizes. The prizes described below are referred to individually as a “Prize” and together as the “Prizes.”

a. Threshold Prize.

i. Prize. Each Participant, subject to the eligibility requirements described in Section 5(a)(ii), can win a prize of a gift card to the value of SGD 20.00 (the “Threshold Prize”). No cash or other alternative Threshold Prize is available.

ii. How to Win. To win a Prize, a Participant must submit one (1) Qualifying Registration during the Promotion Period. There is no limit on the total number of Threshold Prizes a Participant may win. However, for avoidance of doubt, a Participant can win at most one Threshold Prize per customer account. Threshold Prizes are subject to terms and conditions as dictated by the issuer of such Threshold Prizes (including, but not limited to, expiration dates), and Meraki assumes no liability for any failure by a Participant to abide by those terms and conditions.

b. Top Performer Prize.

i. Prize. Only one Participant, subject to the eligibility requirements described in Section 5(b)(ii), can win a prize of a gift card to the value of SGD 200.00 (the “Top Performer Prize”). No cash or other alternative Top Performer Prize is available. No more than one (1) Top Performer Prize will be awarded. A Participant can win at most one Top Performer Prize.

ii. How to Win. At the completion of the Promotion Period, if at least one (1) Participant has obtained at least ten (10) Threshold Prizes, the Participant with the greatest number of Threshold Prizes will be awarded the Top Performer Prize.  In the event that multiple Participants have obtained the same number of Threshold Prizes, the tie-breaker to determine the winner of the sole Top Performer Prize will be the cumulative gross deal size of the subject Threshold Prizes.

c. Definitions.

i. “Meraki Products” means the line of Cisco Systems, Inc. (“Cisco”) products branded as the Cisco Meraki cloud-networking products, listed at http://meraki.cisco.com.

ii. Meraki “sales” are measured by the Partner’s cost of goods from the distributor, Meraki, Cisco or its local affiliates (as applicable).

iii. A sale or deal is considered “closed” when the products listed on the purchase order have actually been shipped to the end customer.

iv. “Qualifying Registration” means a deal, or multiple deals with the same account, (i) for purchase of Meraki Products, (ii) that are registered and approved through Meraki’s deal registration portal on merakipartners.com or approved as OIPs through Cisco Commerce Workspace (CCW) during the Promotion Period. No account can give rise to more than one Qualifying Registration, and only one Participant can receive credit for each Qualifying Registration. Deal registrations must be approved by a Meraki sales representative in accordance with the criteria available at http://www.merakipartners.com.

d. Prize Conditions. Sponsor may, in its discretion, issue any Prize (i) to the winning Participant, or (ii) to Partner to deliver to such Participant in the Partner’s sole discretion and subject to taxes. A Participant must be employed by Partner at the time of Prize issuance to be eligible to receive the Prize. No substitution, assignment, transfer, or cash redemption of any Prize is allowed by winner. Sponsor reserves the right to substitute a Prize with another item of equal or greater value should the advertised Prize become unavailable for any reason. If a potential winner is unable to participate in or accept the Prize or any portion of the Prize for any reason, Sponsor shall have no further obligation to such potential winner.  Neither Sponsor nor any of its Prize suppliers will replace any lost or stolen items, cards or certificates after being awarded to winners.

  1. Notification of Winners. Meraki will use commercially reasonable efforts to notify the winning Participants by email and issue the Prize applicable to each winning Participant within 90 days after the end of the Promotion Period. Sponsor may also send potential winners a declaration of eligibility and release form (a “Release”).  Unless restricted by law, potential winners receiving such a Release may be required to complete and return it within the time period specified therein.  The Prize may be forfeited and, in such case, an alternate Participant may in Sponsor’s discretion be selected from among the remaining eligible entries (using the criteria described above), if a potential winner:  (i) cannot be reached; (ii) fails to provide all signatures on the Release; or (iii) cannot accept or receive the Prize for any reason.
  2. General Conditions. The Promotion is subject to applicable federal, state and local laws, and these Terms and Conditions. By participating in the Promotion, Partner and Participants agree to (i) abide by these Terms and Conditions and any decision Sponsor makes regarding this Promotion, which Sponsor shall make in its sole discretion, and (ii) waive any right to claim ambiguity in the Promotion or these Terms and Conditions, except where prohibited by law. Sponsor reserves the right to disqualify any Participant who, in Sponsor’s reasonable suspicion, tampers with Sponsor site, the entry process, violates these rules, or acts in an unprofessional, unsportsmanlike or disruptive manner. Sponsor reserves the right to (i) cancel or modify any aspect of the Promotion at any time without notice, and (ii) cancel the Promotion should it suspect fraud or for reasons out of the control of Sponsor, in each case, without any obligation to Participants. Any attempt to deliberately damage or undermine the legitimate operation of the Promotion may be in violation of criminal and civil laws and will result in disqualification from participation in the contest. Following the Promotion Period, Sponsor will not be required to retain records of any entries.
  3. Third Party Sites. To the extent the Promotion uses or requires functionality of any third party website (e.g., Google, social media sites or platforms that enable broad communications, collaboration or posting of content), Participant understands that the Promotion is not sponsored by such third parties, and further agrees to follow the policies posted on such website.
  4. Tax Provisions. Participants acknowledge that awarding of any Prize may be treated as a taxable income and may be considered direct compensation for the purposes of taxation. Each winner will be solely responsible for any local, provincial, country or any other applicable taxes, and any other costs, expenses and fees in connection with the Prize.  If applicable, the winner(s) may be issued an IRS Form 1099 or other tax documentation for the approximate retail value of any awarded Prize.
  5. Disclaimer; Release and Limit of Liability. Sponsor makes no representations or warranties of any kind, express or implied, regarding any Prize or your participation in the Promotion. By participating in the Promotion or receiving any Prize, Participant agrees to release and hold harmless Sponsor, and its subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and Prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, damages of any kind including direct, indirect, incidental, consequential or punitive damages to persons, including without limitation disability or death, arising out of participation in the Promotion or receipt, use or misuse of any Prize. The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participation in the Promotion or receipt or use or misuse of any Prize. If for any reason a Participant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, such Participant’s sole remedy is another entry in the Promotion, provided that if it is not possible to award another entry due to discontinuance of the Promotion, then no other remedy will be available to such Participant.
  6. Personal Data and Communications. The Sponsor cannot operate the Promotion without processing certain data supplied by and attributable to the Participants. Such data may include personal data attributable to individual Participants. Participants should anticipate that personal data supplied to Sponsor will be exported to the U.S. for processing in connection with the Promotion. Processing of personal data will be required to award the Prizes and will include all incidental processing necessary to operate the Promotion in accordance with the terms hereof. Participants should anticipate that such processing will be undertaken by the Sponsor, its sub-contractors, and other members of the group of companies to which the Sponsor belongs. By accepting the terms hereof, each Participant consents to the processing of the information and personal data supplied to the Sponsor as outlined above.
  7. Publicity Release. Participants acknowledge and agree that Sponsor may use the Promotion for publicity, advertising or other marketing purposes in any media, and may use the name, likeness, and state of residence and/or Prize information of winning Participants as part of that publicity, without notice or additional compensation to such Participants.
  8. Disputes regarding these Terms and Conditions and the Promotion will be governed by the internal laws of the State of California. All parties agree to submit to the personal and exclusive jurisdiction of the federal courts located within the county of San Francisco, California. The remedy for any claim shall be limited to actual damages, and in no event shall any party be entitled to recover punitive, exemplary, consequential, or incidental damages, including attorney’s fees or other such related costs of bringing a claim, or to rescind this agreement or seek injunctive or any other equitable relief.
  9. Terms and Conditions And Winners’ List. For a copy of these Terms and Conditions or the names of winners, please send your request and a self-addressed, stamped envelope to 500 Terry A. Francois Blvd., San Francisco, CA 94158, ATTN: Catch Me If You Can Promotion.  Winners list to be available approximately 90 days after the Promotion Period.
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Catch-Me-If-You-Can – Thailand

Terms and Conditions

  1. No Purchase Necessary. NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO PARTICIPATE. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING.
  2. The sponsor of the Promotion is Meraki LLC (“Meraki” or “Sponsor”), 500 Terry A. Francois Blvd., San Francisco, CA 94158.
  3. Promotion Period. The promotion (the “Promotion”) begins at 12:00 am local time on August 1, 2017 and ends at 11:59 pm local time on October 31, 2017 (the “Promotion Period”). Sponsor’s computer network is the official time-keeping device for the Promotion.
  4. In order to be eligible for the Promotion, participants (each a “Participant”) must be an “Account Manager”, “Senior Account Manager”, or “Sales Representative” at MFEC Public Company Limited (“Partner”) who are (i) legal residents of Thailand, (ii) at least the age of majority in their jurisdiction of residence, and (iii) have the permission of Partner to participate in the Promotion and accept the prizes described below if awarded to such Participant. Participants are solely responsible for informing Partner of their participation in the Promotion, and compliance with any applicable laws, contractual limitations and procedures established by Partner related to their participation. The Promotion is void where prohibited or restricted by law.
  5. The Prizes. The prizes described below are referred to individually as a “Prize” and together as the “Prizes.”

a. Threshold Prize.

i. Prize. Each Participant, subject to the eligibility requirements described in Section 5(a)(ii), can win a prize of a gift card to the value of SGD 20.00 (the “Threshold Prize”). No cash or other alternative Threshold Prize is available.

ii. How to Win. To win a Prize, a Participant must submit one (1) Qualifying Registration during the Promotion Period. There is no limit on the total number of Threshold Prizes a Participant may win. However, for avoidance of doubt, a Participant can win at most one Threshold Prize per customer account. Threshold Prizes are subject to terms and conditions as dictated by the issuer of such Threshold Prizes (including, but not limited to, expiration dates), and Meraki assumes no liability for any failure by a Participant to abide by those terms and conditions.

b. Top Performer Prize.

i. Prize. Only one Participant, subject to the eligibility requirements described in Section 5(b)(ii), can win a prize of a gift card to the value of SGD 200.00 (the “Top Performer Prize”). No cash or other alternative Top Performer Prize is available. No more than one (1) Top Performer Prize will be awarded. A Participant can win at most one Top Performer Prize.

ii. How to Win. At the completion of the Promotion Period, if at least one (1) Participant has obtained at least ten (10) Threshold Prizes, the Participant with the greatest number of Threshold Prizes will be awarded the Top Performer Prize.  In the event that multiple Participants have obtained the same number of Threshold Prizes, the tie-breaker to determine the winner of the sole Top Performer Prize will be the cumulative gross deal size of the subject Threshold Prizes.

c. Definitions.

i. “Meraki Products” means the line of Cisco Systems, Inc. (“Cisco”) products branded as the Cisco Meraki cloud-networking products, listed at http://meraki.cisco.com.

ii. Meraki “sales” are measured by the Partner’s cost of goods from the distributor, Meraki, Cisco or its local affiliates (as applicable).

iii. A sale or deal is considered “closed” when the products listed on the purchase order have actually been shipped to the end customer.

iv. “Qualifying Registration” means a deal, or multiple deals with the same account, (i) for purchase of Meraki Products, (ii) that are registered and approved through Meraki’s deal registration portal on merakipartners.com or approved as OIPs through Cisco Commerce Workspace (CCW) during the Promotion Period. No account can give rise to more than one Qualifying Registration, and only one Participant can receive credit for each Qualifying Registration. Deal registrations must be approved by a Meraki sales representative in accordance with the criteria available at http://www.merakipartners.com.

d. Prize Conditions. Sponsor may, in its discretion, issue any Prize (i) to the winning Participant, or (ii) to Partner to deliver to such Participant in the Partner’s sole discretion and subject to taxes. A Participant must be employed by Partner at the time of Prize issuance to be eligible to receive the Prize. No substitution, assignment, transfer, or cash redemption of any Prize is allowed by winner. Sponsor reserves the right to substitute a Prize with another item of equal or greater value should the advertised Prize become unavailable for any reason. If a potential winner is unable to participate in or accept the Prize or any portion of the Prize for any reason, Sponsor shall have no further obligation to such potential winner.  Neither Sponsor nor any of its Prize suppliers will replace any lost or stolen items, cards or certificates after being awarded to winners.

  1. Notification of Winners. Meraki will use commercially reasonable efforts to notify the winning Participants by email and issue the Prize applicable to each winning Participant within 90 days after the end of the Promotion Period. Sponsor may also send potential winners a declaration of eligibility and release form (a “Release”).  Unless restricted by law, potential winners receiving such a Release may be required to complete and return it within the time period specified therein.  The Prize may be forfeited and, in such case, an alternate Participant may in Sponsor’s discretion be selected from among the remaining eligible entries (using the criteria described above), if a potential winner:  (i) cannot be reached; (ii) fails to provide all signatures on the Release; or (iii) cannot accept or receive the Prize for any reason.
  2. General Conditions. The Promotion is subject to applicable federal, state and local laws, and these Terms and Conditions. By participating in the Promotion, Partner and Participants agree to (i) abide by these Terms and Conditions and any decision Sponsor makes regarding this Promotion, which Sponsor shall make in its sole discretion, and (ii) waive any right to claim ambiguity in the Promotion or these Terms and Conditions, except where prohibited by law. Sponsor reserves the right to disqualify any Participant who, in Sponsor’s reasonable suspicion, tampers with Sponsor site, the entry process, violates these rules, or acts in an unprofessional, unsportsmanlike or disruptive manner. Sponsor reserves the right to (i) cancel or modify any aspect of the Promotion at any time without notice, and (ii) cancel the Promotion should it suspect fraud or for reasons out of the control of Sponsor, in each case, without any obligation to Participants. Any attempt to deliberately damage or undermine the legitimate operation of the Promotion may be in violation of criminal and civil laws and will result in disqualification from participation in the contest. Following the Promotion Period, Sponsor will not be required to retain records of any entries.
  3. Third Party Sites. To the extent the Promotion uses or requires functionality of any third party website (e.g., Google, social media sites or platforms that enable broad communications, collaboration or posting of content), Participant understands that the Promotion is not sponsored by such third parties, and further agrees to follow the policies posted on such website.
  4. Tax Provisions. Participants acknowledge that awarding of any Prize may be treated as a taxable income and may be considered direct compensation for the purposes of taxation. Each winner will be solely responsible for any local, provincial, country or any other applicable taxes, and any other costs, expenses and fees in connection with the Prize.  If applicable, the winner(s) may be issued an IRS Form 1099 or other tax documentation for the approximate retail value of any awarded Prize.
  5. Disclaimer; Release and Limit of Liability. Sponsor makes no representations or warranties of any kind, express or implied, regarding any Prize or your participation in the Promotion. By participating in the Promotion or receiving any Prize, Participant agrees to release and hold harmless Sponsor, and its subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and Prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, damages of any kind including direct, indirect, incidental, consequential or punitive damages to persons, including without limitation disability or death, arising out of participation in the Promotion or receipt, use or misuse of any Prize. The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participation in the Promotion or receipt or use or misuse of any Prize. If for any reason a Participant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, such Participant’s sole remedy is another entry in the Promotion, provided that if it is not possible to award another entry due to discontinuance of the Promotion, then no other remedy will be available to such Participant.
  6. Personal Data and Communications. The Sponsor cannot operate the Promotion without processing certain data supplied by and attributable to the Participants. Such data may include personal data attributable to individual Participants. Participants should anticipate that personal data supplied to Sponsor will be exported to the U.S. for processing in connection with the Promotion. Processing of personal data will be required to award the Prizes and will include all incidental processing necessary to operate the Promotion in accordance with the terms hereof. Participants should anticipate that such processing will be undertaken by the Sponsor, its sub-contractors, and other members of the group of companies to which the Sponsor belongs. By accepting the terms hereof, each Participant consents to the processing of the information and personal data supplied to the Sponsor as outlined above.
  7. Publicity Release. Participants acknowledge and agree that Sponsor may use the Promotion for publicity, advertising or other marketing purposes in any media, and may use the name, likeness, and state of residence and/or Prize information of winning Participants as part of that publicity, without notice or additional compensation to such Participants.
  8. Disputes regarding these Terms and Conditions and the Promotion will be governed by the internal laws of the State of California. All parties agree to submit to the personal and exclusive jurisdiction of the federal courts located within the county of San Francisco, California. The remedy for any claim shall be limited to actual damages, and in no event shall any party be entitled to recover punitive, exemplary, consequential, or incidental damages, including attorney’s fees or other such related costs of bringing a claim, or to rescind this agreement or seek injunctive or any other equitable relief.
  9. Terms and Conditions And Winners’ List. For a copy of these Terms and Conditions or the names of winners, please send your request and a self-addressed, stamped envelope to 500 Terry A. Francois Blvd., San Francisco, CA 94158, ATTN: Catch Me If You Can Promotion.  Winners list to be available approximately 90 days after the Promotion Period.
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Catch-Me-If-You-Can – Singapore

Terms and Conditions

  1. No Purchase Necessary. NO PURCHASE OR PAYMENT OF ANY MONEY IS NECESSARY TO PARTICIPATE. A PURCHASE WILL NOT IMPROVE THE CHANCES OF WINNING.
  2. The sponsor of the Promotion is Meraki LLC (“Meraki” or “Sponsor”), 500 Terry A. Francois Blvd., San Francisco, CA 94158.
  3. Promotion Period. The promotion (the “Promotion”) begins at 12:00 am local time on August 1, 2017 and ends at 11:59 pm local time on October 31, 2017 (the “Promotion Period”). Sponsor’s computer network is the official time-keeping device for the Promotion.
  4. In order to be eligible for the Promotion, participants (each a “Participant”) must be an “Account Manager”, “Senior Account Manager”, “Account Executive”, “Inside Sales Account Executive”, or “Sales Manager” at Logicalis Singapore Pte Ltd (“Partner”)] who are (i) legal residents of the Singapore, (ii) at least the age of majority in their jurisdiction of residence, and (iii) have the permission of Partner to participate in the Promotion and accept the prizes described below if awarded to such Participant. Participants are solely responsible for informing Partner of their participation in the Promotion, and compliance with any applicable laws, contractual limitations and procedures established by Partner related to their participation. The Promotion is void where prohibited or restricted by law.
  5. The Prizes. The prizes described below are referred to individually as a “Prize” and together as the “Prizes.”

a. Threshold Prize.

i. Prize. Each Participant, subject to the eligibility requirements described in Section 5(a)(ii), can win a prize of a gift card to the value of SGD 20.00 (the “Threshold Prize”). No cash or other alternative Threshold Prize is available.

ii. How to Win. To win a Prize, a Participant must submit one (1) Qualifying Registration during the Promotion Period. There is no limit on the total number of Threshold Prizes a Participant may win. However, for avoidance of doubt, a Participant can win at most one Threshold Prize per customer account. Threshold Prizes are subject to terms and conditions as dictated by the issuer of such Threshold Prizes (including, but not limited to, expiration dates), and Meraki assumes no liability for any failure by a Participant to abide by those terms and conditions.

b. Top Performer Prize.

i. Prize. Only one Participant, subject to the eligibility requirements described in Section 5(b)(ii), can win a prize of a gift card to the value of SGD 200.00 (the “Top Performer Prize”). No cash or other alternative Top Performer Prize is available. No more than one (1) Top Performer Prize will be awarded. A Participant can win at most one Top Performer Prize.

ii. How to Win. At the completion of the Promotion Period, if at least one (1) Participant has obtained at least ten (10) Threshold Prizes, the Participant with the greatest number of Threshold Prizes will be awarded the Top Performer Prize.  In the event that multiple Participants have obtained the same number of Threshold Prizes, the tie-breaker to determine the winner of the sole Top Performer Prize will be the cumulative gross deal size of the subject Threshold Prizes.

c. Definitions.

i. “Meraki Products” means the line of Cisco Systems, Inc. (“Cisco”) products branded as the Cisco Meraki cloud-networking products, listed at http://meraki.cisco.com.

ii. Meraki “sales” are measured by the Partner’s cost of goods from the distributor, Meraki, Cisco or its local affiliates (as applicable).

iii. A sale or deal is considered “closed” when the products listed on the purchase order have actually been shipped to the end customer.

iv. “Qualifying Registration” means a deal, or multiple deals with the same account, (i) for purchase of Meraki Products, (ii) that are registered and approved through Meraki’s deal registration portal on merakipartners.com or approved as OIPs through Cisco Commerce Workspace (CCW) during the Promotion Period. No account can give rise to more than one Qualifying Registration, and only one Participant can receive credit for each Qualifying Registration. Deal registrations must be approved by a Meraki sales representative in accordance with the criteria available at http://www.merakipartners.com.d.

d. Prize Conditions. Sponsor may, in its discretion, issue any Prize (i) to the winning Participant, or (ii) to Partner to deliver to such Participant in the Partner’s sole discretion and subject to taxes. A Participant must be employed by Partner at the time of Prize issuance to be eligible to receive the Prize. No substitution, assignment, transfer, or cash redemption of any Prize is allowed by winner. Sponsor reserves the right to substitute a Prize with another item of equal or greater value should the advertised Prize become unavailable for any reason. If a potential winner is unable to participate in or accept the Prize or any portion of the Prize for any reason, Sponsor shall have no further obligation to such potential winner.  Neither Sponsor nor any of its Prize suppliers will replace any lost or stolen items, cards or certificates after being awarded to winners.

  1. Notification of Winners. Meraki will use commercially reasonable efforts to notify the winning Participants by email and issue the Prize applicable to each winning Participant within 90 days after the end of the Promotion Period. Sponsor may also send potential winners a declaration of eligibility and release form (a “Release”).  Unless restricted by law, potential winners receiving such a Release may be required to complete and return it within the time period specified therein.  The Prize may be forfeited and, in such case, an alternate Participant may in Sponsor’s discretion be selected from among the remaining eligible entries (using the criteria described above), if a potential winner:  (i) cannot be reached; (ii) fails to provide all signatures on the Release; or (iii) cannot accept or receive the Prize for any reason.
  2. General Conditions. The Promotion is subject to applicable federal, state and local laws, and these Terms and Conditions. By participating in the Promotion, Partner and Participants agree to (i) abide by these Terms and Conditions and any decision Sponsor makes regarding this Promotion, which Sponsor shall make in its sole discretion, and (ii) waive any right to claim ambiguity in the Promotion or these Terms and Conditions, except where prohibited by law. Sponsor reserves the right to disqualify any Participant who, in Sponsor’s reasonable suspicion, tampers with Sponsor site, the entry process, violates these rules, or acts in an unprofessional, unsportsmanlike or disruptive manner. Sponsor reserves the right to (i) cancel or modify any aspect of the Promotion at any time without notice, and (ii) cancel the Promotion should it suspect fraud or for reasons out of the control of Sponsor, in each case, without any obligation to Participants. Any attempt to deliberately damage or undermine the legitimate operation of the Promotion may be in violation of criminal and civil laws and will result in disqualification from participation in the contest. Following the Promotion Period, Sponsor will not be required to retain records of any entries.
  3. Third Party Sites. To the extent the Promotion uses or requires functionality of any third party website (e.g., Google, social media sites or platforms that enable broad communications, collaboration or posting of content), Participant understands that the Promotion is not sponsored by such third parties, and further agrees to follow the policies posted on such website.
  4. Tax Provisions. Participants acknowledge that awarding of any Prize may be treated as a taxable income and may be considered direct compensation for the purposes of taxation. Each winner will be solely responsible for any local, provincial, country or any other applicable taxes, and any other costs, expenses and fees in connection with the Prize.  If applicable, the winner(s) may be issued an IRS Form 1099 or other tax documentation for the approximate retail value of any awarded Prize.
  5. Disclaimer; Release and Limit of Liability. Sponsor makes no representations or warranties of any kind, express or implied, regarding any Prize or your participation in the Promotion. By participating in the Promotion or receiving any Prize, Participant agrees to release and hold harmless Sponsor, and its subsidiaries, affiliates, suppliers, distributors, advertising/promotion agencies, and Prize suppliers, and each of their respective parent companies and each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, damages of any kind including direct, indirect, incidental, consequential or punitive damages to persons, including without limitation disability or death, arising out of participation in the Promotion or receipt, use or misuse of any Prize. The Released Parties are not responsible for: (1) any incorrect or inaccurate information, whether caused by entrants, printing errors or by any of the equipment or programming associated with or utilized in the Promotion; (2) technical failures of any kind, including, but not limited to malfunctions, interruptions, or disconnections in phone lines or network hardware or software; (3) unauthorized human intervention in any part of the entry process or the Promotion; (4) technical or human error which may occur in the administration of the Promotion or the processing of entries; or (5) any injury or damage to persons or property which may be caused, directly or indirectly, in whole or in part, from participation in the Promotion or receipt or use or misuse of any Prize. If for any reason a Participant’s entry is confirmed to have been erroneously deleted, lost, or otherwise destroyed or corrupted, such Participant’s sole remedy is another entry in the Promotion, provided that if it is not possible to award another entry due to discontinuance of the Promotion, then no other remedy will be available to such Participant.
  6. Personal Data and Communications. The Sponsor cannot operate the Promotion without processing certain data supplied by and attributable to the Participants. Such data may include personal data attributable to individual Participants. Participants should anticipate that personal data supplied to Sponsor will be exported to the U.S. for processing in connection with the Promotion. Processing of personal data will be required to award the Prizes and will include all incidental processing necessary to operate the Promotion in accordance with the terms hereof. Participants should anticipate that such processing will be undertaken by the Sponsor, its sub-contractors, and other members of the group of companies to which the Sponsor belongs. By accepting the terms hereof, each Participant consents to the processing of the information and personal data supplied to the Sponsor as outlined above.
  7. Publicity Release. Participants acknowledge and agree that Sponsor may use the Promotion for publicity, advertising or other marketing purposes in any media, and may use the name, likeness, and state of residence and/or Prize information of winning Participants as part of that publicity, without notice or additional compensation to such Participants.
  8. Disputes regarding these Terms and Conditions and the Promotion will be governed by the internal laws of the State of California. All parties agree to submit to the personal and exclusive jurisdiction of the federal courts located within the county of San Francisco, California. The remedy for any claim shall be limited to actual damages, and in no event shall any party be entitled to recover punitive, exemplary, consequential, or incidental damages, including attorney’s fees or other such related costs of bringing a claim, or to rescind this agreement or seek injunctive or any other equitable relief.
  9. Terms and Conditions And Winners’ List. For a copy of these Terms and Conditions or the names of winners, please send your request and a self-addressed, stamped envelope to 500 Terry A. Francois Blvd., San Francisco, CA 94158, ATTN: Catch Me If You Can Promotion.  Winners list to be available approximately 90 days after the Promotion Period.
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Catch-Me-If-You-Can

CMIYC

Fly away and leave the others chasing. Register Meraki deals to win.

For eligible reps, submit a qualified Meraki deal registration / OIP and win a SG$20 flight voucher. Submit multiple deal registrations = win multiple flight vouchers!

The top performer who submits the most deal registrations will win SG$200 flight voucher towards any holiday their heart desires.

Full terms & conditions for:

Questions? Email catchmeifyoucan@meraki.com

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APIs for Meraki MV cameras

The Meraki MV camera eliminates many of the underlying costs and complexity of owning and operating video surveillance systems. The elimination of all physical components, other than the camera, is highly attractive to a wide range of organizations. This broad appeal leads to users with a diverse set of problems, often beyond the scope of the products current feature set.

Beyond the cross-product APIs available for the Meraki dashboard, there are currently no APIs or raw video feeds available for Meraki MV users. Camera configuration, video streaming, and analytics data are only available inside the Meraki dashboard.

By having a closed end-to-end system, we can ensure an exceptionally easy, enjoyable, and secure user experience. At its core, Meraki provides ease of use and simplicity. This is underpinned with a focus on solving customer problems first and building features second.

With these principles in mind, we need to work out what customers want to do with APIs. Collating these problems into categories we end up with the following:

Off camera storage, providing:

Longer retention

Offsite backup

Integration with

Analytics software

Business systems

Physical security

The first category covers the need for bulk storage or off-camera recording. We see two important uses for this type of functionality: The desire to retain video longer than is possible with edge storage, and instances where an off-camera or off-site backup is a mandatory requirement for compliance purposes.

MV’s architecture is designed for distributed storage and compute at the edge of the network, with centralized management and control in the cloud. Allowing customers to use an API to store video outside of this architecture eliminates the simplicity and cost reduction at the heart of the product. Once video leaves the platform, it is no longer associated with its metadata. This dissociation of context would leave customers with petabytes of unsorted raw video and a significant problem.

Meraki is already evaluating how to solve these two problems. Although the functionality is not yet available, its eventual design will ensure customers are not forced to become data scientists in order to manage their video. It will keep video within the Meraki ecosystem to ensure associated metadata is not lost.

The other category of problem that drives MV API requests is systems integration: integration with business systems such as Electronic Point of Sale (EPOS), physical security access control systems such as badge readers, and 3rd party video analytics.

By blending data sources together, further context can be provided to an event. When that can of soda from the EPOS transaction turns out to be a high value bottle of wine in the video footage, you know there is a problem. We are actively working with customers to define how we integrate with these systems and what a future API should look like.

Finally, it’s a simple reality that Meraki will not provide every variation of video analytics customers would want. Niche but high value problems are an area where third party analytics could be of great value. As with presence analytics on the Meraki MR wireless platform, in the future, we will offer out-the-box functionality beneficial to a wide range of customers, and when this is not sufficient, accesses for third party analytics such as with the location analytics API.

Meraki’s MV camera portfolio is still young, and as with our other products, we will release API access as it matures. This approach ensures we solve for simplicity first, and do not offload the hard work of feature development to our customers.

MC74 Wins Prestigious Red Dot Design Award

mc74

This week, the hardware team behind the MC74 were recognized in Essen, Germany, at the 2017 Red Dot Gala. The Red Dot Design Award is an international award for the best product designs, design firms, and design concepts around the world. This was the first time Meraki products were entered, and we were honored to be awarded in the Product Design category.

The MC74 was chosen as a winner out of more than 5,500 products from 54 countries. The winners were chosen by a jury of 39 experts, and they had high praise for the MC74, saying, “The remarkably discreet desk telephone has a timeless design, offers high user-friendliness and is laid out for years of service.”

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As part of the award, the MC74 will be featured in the Red Dot Design Museum Essen until 2018.

The Red Dot helps remind us that here at Meraki, it is important to keep building products with the end user in mind. Good design enables people to do work with less overhead, and that is the standard we strive towards in every product.

To try the beautiful MC74 in your own environment, call a sales rep today for a risk-free trial.

All photos courtesy of Red Dot