Duration • 30mins

Transformation Isn’t Done until Banks Can Manage Their Infrastructure

Digital transformation has raised the bar for financial services, dictating seamless, personalized interactions during branch visits. The banking industry is making great progress toward transformation and resiliency, however, the work isn’t done until the institution can effectively monitor, measure, and resolve disruptions.

In a conversation with IDC’s Vice President of Financial Insights, we uncover the latest trends surrounding cloud and security. Watch the fireside chat to gain actionable advice on how to move to a digital-first model and evolve the in-branch customer experience.

You will learn more about:

• How banks are adopting technologies involving cloud and security
• The interplay between human interaction and digital technology touchpoints in the branch
• IDC recommendations on how institutions should approach transformation