mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Engineering
Sales
Support

Department Spotlight

Build Something Better

Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

Hack the Full Stack

Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

—Meghan Gaudet, Front-End Hacker
Department Spotlight

Winners Wanted

The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

How We Close

Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

—Josh Tobin, Inside Sales Rep
Department Spotlight

How We Solve

Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

Support with Impact

Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

—Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

AT&T Park
Music venues
Dogpatch Climbing Gym
Hotel Utah Saloon

SFMOMA
Philz Coffee
Caltrain Station
21st Amendment Brewery

Meraki HQ

Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.

Photos by Jasper Sanidad

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
Excellent medical, dental, and vision insurance.

Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

Director of Engineering, Backend Cloud Services
London
Remote within US
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Software

Director of Engineering, Backend Cloud Services

London,Remote within US,San Francisco,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring, and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses. Dashboard serves millions of customer devices that provide network access to hundreds of millions of clients every day! As Director of Engineering for Backend Cloud Services, you will lead engineering teams responsible for the core components of Meraki’s cloud that support customer network access, data collection, and distributed systems. Leading teams based in San Francisco and London, you will help frame and execute against a platform vision that will ensure the scalability and reliability of these systems to stay ahead of our rapid growth. Our devices are some of the most popular in the world, and this popularity brings interesting large scalability challenges: our globally-distributed backend systems handle tens of billions of requests daily, 24/7/365. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people and providing opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a large company without sacrificing the atmosphere of a smaller company. You are an ideal candidate if you have:  <ul> <li style="font-weight: 400;">12+ years of experience in software development, particularly in distributed systems, networking, databases, and/or data processing frameworks, with 7+ of those years in management or technical leadership roles</li> <li style="font-weight: 400;">Managed organizations of 15+ engineers including managing managers</li> <li style="font-weight: 400;">Experience working with systems at scale (i.e. billions of transactions per day)</li> <li style="font-weight: 400;">Awareness of the latest trends in large scale distributed systems and data processing frameworks combined with a healthy dose of skepticism about jumping on the next shiny thing</li> <li style="font-weight: 400;">Experience leading and building trust with remote & distributed teams</li> <li style="font-weight: 400;">The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li style="font-weight: 400;">Product/project management skills and an understanding of how to balance product requests against internal priorities</li> <li style="font-weight: 400;">A high-level of emotional intelligence and empathy for others</li> <li style="font-weight: 400;">A strong belief in leading by example</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> <li style="font-weight: 400;">Experience in an agile environment</li> <li style="font-weight: 400;">Demonstrated ability to grow and mentor teams as well as lead them through change</li> <li style="font-weight: 400;">Experience working in hybrid cloud environments</li> </ul> Does this sound like you? We’d love to hear from you. Meraki is based in the Mission Bay area of San Francisco, less than a 5 minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Embedded Software Development Manager (MX)
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Embedded Software Development Manager (MX)

San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Embedded Software Development Manager, you will drive all technical aspects of embedded platform software delivery, including requirements definition and refinement, design, estimation, implementation, unit and system-level testing, as well as deployment. This team is a center of excellence for developing all of the MX embedded platforms. You will partner with Product Management, Hardware Engineering, and third-party vendors to define and execute the platform roadmap. You will also be growing the team, retaining talent, provide technical direction and career development opportunities, and nurture the team's culture of quality, teamwork, and inclusiveness. <h2>You are an ideal candidate if you have:</h2> <ul> <li>7+ years of technical leadership experience in embedded networking platform development</li> <li>3+ years experience managing teams who have shipped and supported embedded routing platforms</li> <li>Extensive board bring-up experience including but not limited to ARM and x86</li> <li>Good understanding of hardware architecture and schematics.</li> <li>Experience in coordinating and working with cross-functional teams, such as hardware, diagnostic and third-party vendors to ensure smooth operation and ship on time</li> <li>Participate in silicon and product roadmap decisions, provide schedules and resource estimates, and drive successful chip bring-up, validation, prototype/DevKit support, and eventual product mass deployment</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with modern C++ (C++11 and further)</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban)</li> <li>Experience with multi-core routing and networking platform development</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Firmware Features Engineer - MT (Sensors)
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Firmware Features Engineer - MT (Sensors)

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast-paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is crucial to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. As a Meraki Firmware Engineer on the Meraki MT Sensors team, you will collaborate with full stack and firmware engineers to design, plan, and build new features for our customers. With the help of product managers, you will be implementing features that improve the reliability, simplicity, and performance of our products. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. You will be building out features for analyzing data from sensors, creative intuitive interfaces for sensor on-boarding and configuration, and intelligently notifying users of events. <h2>Example projects of a Firmware Sensor Engineer:</h2> <ul> <li>Work with full stack developers at Meraki on our frameworks to streamline communication of telemetry and configuration data between sensors and the cloud</li> <li>Explore different bluetooth communication protocols that will improve performance and meet user use cases</li> <li>Onboard new sensors and add new functionality to currently growing MT product portfolio</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>4+ years of software development experience</li> <li>Have 3+ years of experience writing professional production code in C/C++</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product-oriented approach with a desire to understand users</li> <li>Aren’t afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You thrive within a small team and are excited to seek solutions to open-ended problems</li> </ul> <h2>Bonus points for:</h2> <ul> <li>You have previously worked with Embedded systems and micro-controllers</li> <li>Prior experience with IoT, BLE/WiFi/Cameras</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Full Stack Engineer
Remote within Canada
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Full Stack Engineer

Remote within Canada,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 3+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 2+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 2+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Lead Full Stack Engineer

Remote within US,San Francisco,San Jose,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Full Stack Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Lead Full Stack Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. The Meraki Network Service team is transforming the way networking and security is delivered with Meraki’s legendary simplicity and cloud-first approach. Our teams are small and fast-paced, striving always to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of technologies and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with engineers, product managers and UX designers.</li> <li style="font-weight: 400;">Solve challenging scaling problems to meet a growing user base and ensure the best experience and uptime.</li> <li style="font-weight: 400;">Develop tools for customers to configure and monitor networking devices all over the world.</li> <li style="font-weight: 400;">Boldly move the networking and security industry forward along a path of simplification, performance, and flexibility. </li> <li style="font-weight: 400;">Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li style="font-weight: 400;">Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 7+ years of experience writing professional production code and tests.</li> <li style="font-weight: 400;">3+ years of experience in building rich web UIs with React (and Redux).</li> <li style="font-weight: 400;">3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li style="font-weight: 400;">Take complete ownership from proof and concept to production release by leveraging your ability to develop code, influence, facilitate, and work collaboratively across teams.</li> <li style="font-weight: 400;">Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with Ruby on Rails, React, and Postgres.</li> <li style="font-weight: 400;">Experience or willingness to work on proof-of-concept spikes as well as in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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How did you hear about Meraki?

Are you a current Cisco employee?

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Lead Full Stack Engineer (Network Service)
Remote within UK

2021-01-11T17:15:54-05:00

Engineering – Software

Lead Full Stack Engineer (Network Service)

Remote within UK,

At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. The Meraki Network Service team is transforming the way networking and security is delivered with Meraki’s legendary simplicity and cloud-first approach. Our teams are small and fast-paced, striving always to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are proficient in a wide array of technologies and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with engineers, product managers and UX designers.</li> <li>Solve complicated scaling problems to meet a growing user base and ensure the best experience and uptime.</li> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Boldly move the networking and security industry forward along a path of simplification, performance, and flexibility.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelising engineering standard methodologies.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Extensive experience writing professional production code and tests.</li> <li>Prior experience in building rich web UIs with React (and Redux).</li> <li>Prior experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from proof and concept to production release by leveraging your ability to develop code, influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to tackle open-ended problems across the stack.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work on proof-of-concept spikes as well as in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Site Reliability Engineer, Cloud Platform
Remote within Canada
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to handle and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering. Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient! <h2>Responsibilities:</h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster proven engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Software Engineer, Full Stack MT - Sensors
Remote within Canada
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Lead Software Engineer, Full Stack MT - Sensors

Remote within Canada,Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is crucial to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. As a Meraki Lead Full Stack Engineer on the Meraki MT Sensors team, you will collaborate with leadership to help lead a group of full stack engineers design, plan, and build new features for our customers. With the help of product managers and UX designers, you will construct intuitive but powerful workflows to tackle the meaningful problems that IT professionals face every day. Dashboard provides visualizations that allow our customers to manage and deploy their networks, cameras and sensors easily, rapidly identify and resolve issues, and grow their lean IT networks to large deployments because all the configuration lives within the cloud. You will be help architect and build out features for analyzing data from sensors, creative and intuitive interfaces for sensor on-boarding and configuration, and intelligently notifying users of events. <h2 id="JD:Grade11-LeadSoftwareEngineer,FullStack-MT-FY21Q2-Exampleprojectsofaleadfullstacksensorengineer:">Example projects of a lead full stack sensor engineer:</h2> <ul> <li>Collaborate with leadership in order to plan and execute on the environmental sensors roadmap</li> <li>Lead and mentor a group of full stack engineers by providing architectural guidance while evangelizing engineering best practices</li> <li>Thoughtfully craft a fluid and intuitive interface designed to monitor events from sensors and present cohesive analytics</li> <li>Enable customers to easily and safely deploy configuration changes - even when they have hundreds or thousands of devices across multiple geographic sites</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Collaborate with other product like Access Points and Cameras in order to provide exciting integrations and user experiences</li> <li>Create a new application to enable customers to monitor live data in order empower users to make realtime decisions</li> <li>Improve and restructure the backend architecture to scale to ever larger customers</li> <li>Work with firmware developers at Meraki on our frameworks to streamline communication of telemetry and configuration data between sensors and the cloud</li> </ul> <h2 id="JD:Grade11-LeadSoftwareEngineer,FullStack-MT-FY21Q2-Youareidealforthisroleifyouhave:">You are ideal for this role if you have:</h2> <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux)</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go</li> <li>Built rich web UIs with React (and Redux) or similar frameworks</li> <li>Know your way around web back-end technologies</li> <li>Can implement efficient database design in a relational database (we use Postgres)</li> <li>Experience prototyping, shipping, and iterating on new and sophisticated features and experiences</li> <li>The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product oriented approach with a desire to understand users</li> <li>Aren’t afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You thrive within a small team and are excited to seek solutions to open-ended problems</li> </ul> <h2 id="JD:Grade11-LeadSoftwareEngineer,FullStack-MT-FY21Q2-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>You have previously worked with Ruby on Rails and React or similar full-stack technologies</li> <li>Prior experience with IoT, BLE/WiFi/Cameras</li> <li>Experience with realtime dashboards</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Learning Partner, Software Engineering
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Software

Learning Partner, Software Engineering

San Francisco,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. The Cisco Meraki BU Learning & Development team is looking for an experienced, driven learning partner to develop and deliver learning solutions to a distributed team of technical specialists. The ideal candidate is adaptable with a can-do demeanor, has a passion for instructing, is experienced facilitating technical learning in a classroom setting, and willing to travel as needed (up to 15%). <h1>Responsibilities</h1> <ul> <li>Facilitate training sessions as a live classroom instructor or virtual instructor over WebEx or other remote learning platform.</li> <li>Partner with managers, peers, teammates, and other Merakians to ensure curricular material, intranet pages, documentation, and other content is accurate and ready for participant use.</li> <li>Develop basic curricular material for delivery via WBT or ILT along with all requisite deliverables such as presentations, participant/facilitator guides, and assessments.</li> <li>Support curricular development efforts of instructional design teammates by participating in needs analysis, task analysis, and landmark review sessions.</li> <li>Coordinate logistics for each session by procuring materials and equipment, booking and preparing the conference room, scheduling guest speakers, enrolling participants, etc.</li> <li>Proctor knowledge and skill assessments.</li> <li>Track attendance, course completions, and other data to ensure accurate training records and report results.</li> </ul> <h1>Who you are</h1> <ul> <li>Skilled Communicator: To operate optimally in this role as a teacher and mentor you must be approachable, dedicated, and enthusiastic. You will need to convey information (both verbal and written) in a way that is engaging and easy to understand using simple, concise language.</li> <li>Adaptable: Ability to think on your feet and adjust to new conditions, curriculum, audiences, technologies, tools, environments, etc. to meet the needs of the participants and ensure a successful training engagement.</li> <li>Collaborative: Developing and delivering quality instruction isn’t something you generally do by yourself. You will cultivate relationships, socialize and share new insights and ways of working, seek out different points of view, and invest in the success of others along the way.</li> <li>Organized: You’ll need to be organized and possess a strong attention to detail.</li> <li>Decisive: You can anticipate challenges and be decisive - you always get in front of issues, mitigate risk, and are comfortable making decisions quickly in support of the overall learning goal.</li> <li>Professional: You have at least two or more years of professional experience in a learning and development or technical role.</li> </ul> <h1>Qualifications</h1> <ul> <li>Experience with software/firmware development ideally with emphasis on computer networking</li> <li>Understanding of network routing and switching, network design, network implementation, and API design and integration.</li> <li>Familiarity with the core technologies that power the Cisco Meraki portfolio of products and services.</li> </ul> <h1>Nice to have</h1> <ul> <li>Have delivered projects into real world / production</li> <li>CCNP certification or above</li> <li>Advanced degree in training and/or engineering-related field.</li> </ul> Are you wondering what it's like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity focused office where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Platform Engineer - MT (Sensors)
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Platform Engineer - MT (Sensors)

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast-paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is crucial to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. As a Meraki Firmware Engineer on the Meraki MT Sensors team, you will collaborate with full stack and firmware engineers to design, plan, and build new features for our customers. With the help of product managers, you will be implementing features that improve the reliability, simplicity, and performance of our products. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. You will be building out features for analyzing data from sensors, creative intuitive interfaces for sensor on-boarding and configuration, and intelligently notifying users of events. <h2>Example projects of a Firmware Sensor Engineer:</h2> <ul> <li>Work with full stack developers at Meraki on our frameworks to streamline communication of telemetry and configuration data between sensors and the cloud</li> <li>Explore different bluetooth communication protocols that will improve performance and meet user use cases</li> <li>Onboard new sensors and add new functionality to currently growing MT product portfolio</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>4+ years of software development experience</li> <li>Have 3+ years of experience writing professional production code in C/C++</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product-oriented approach with a desire to understand users</li> <li>Aren’t afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You thrive within a small team and are excited to seek solutions to open-ended problems</li> </ul> <h2>Bonus points for:</h2> <ul> <li>You have previously worked with Embedded systems and micro-controllers</li> <li>Prior experience with IoT, BLE/WiFi/Cameras</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Principal Architect, MX
San Francisco
San Jose

2021-01-13T19:57:18-05:00

Engineering – Software

Principal Architect, MX

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. <h2>About the team:</h2> You will join the MX Engineering team that is responsible for MX-platforms, SDWAN, security, routing, and cellular technology products. Our products are used in over a million network nodes and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Meraki MX team is responsible for delivering simple to use but very powerful, scalable, and groundbreaking cloud-managed appliances to customers. <h2>The opportunity:</h2> As the first Principal Architect on the MX team, you will be in charge of designing, developing, and implementing the architecture of various MX technologies such as SD-WAN, cellular, security, containers, routing, etc. The team will look up to you as a primary architect. This role needs a very experienced, hands-on, and hardworking engineer who can improve the current architecture, plan for next-generation architecture, and partner with Product Management and MX leads to define the next generation technical roadmap on merchant as well as custom silicon. Immediate opportunity in this role is in the data plane area. We are seeking an experienced architect, who has expertise in building embedded routing products from the ground up. We need a data plane architect, who can quickly understand current data plane implementation and work towards building next-generation data plane. Performance, scalability, and easy interaction of CP and data plane for feature velocity. Apart from data plane architecture, this role will also serve as the main architect in new product development, new technologies implementation for overall MX <h2>As a Principal Architect, you will:</h2> <ul> <li>Be at the forefront of architecture, design, and implementation of MX new generation of high-performance appliances and platforms</li> <li>Develop packet processing and routing capabilities across MX</li> <li>Participate and lead various architectural discussions</li> <li>Define the next generation product</li> <li>Guide the team of hardworking individual contributors to craft the architecture</li> </ul> <h2>We are looking for:</h2> <ul> <li>15+ years of working experience on data plane forwarding and control-plane configuration, signaling for embedded routing, and SD-WAN products.</li> <li>Contribution in the last 6+ years in routing data_plan and hand-on experience with routing product architecture</li> <li>Deep knowledge of routing protocols and SD-WAN</li> <li>Hands-on experience and crafting on more than one data plane technology across arm and x86. DPDK, NETMAP, VPP, CLICK</li> <li>Understanding and experience of L4 to L7 services (like load balancing flows, firewall, IPSec VPN, NAT, IPv6, remote access and various tunneling protocols), architectures, and algorithms</li> <li>Experience writing Linux user and kernel code for high-performance fabrics, I/O devices</li> <li>Successful delivery on multiple high-performance products</li> <li>In-depth knowledge of packet processing</li> <li>Ability to work independently as well as in a team</li> <li>Good communication skills and experience working with cross-functional teams</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Good understanding of VPP or CLICK data plane</li> <li>Merchant silicon SDKs from Broadcom, Marvell, EZchip, etc.</li> <li>Distributed packet processing across virtual and/ or fabric architecture</li> <li>Layer 2 / Layer 3 functionality, application-aware packet processing</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Principal Engineer, MX
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Principal Engineer, MX

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. <h2>About the team:</h2> You will join the MX Engineering team that is responsible for MX-platforms, SDWAN, security, routing, and cellular technology products. Our products are used in over a million network nodes and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Meraki MX team is responsible for delivering simple to use but very powerful, scalable, and groundbreaking cloud-managed appliances to customers. <h2>The opportunity:</h2> As the first Principal Engineer on the MX team, you will be in charge of designing, developing, and implementing the architecture of various MX technologies such as SD-WAN, cellular, security, containers, routing, etc. The team will look up to you as a primary architect. This role needs a very experienced, hands-on, and hardworking engineer who can improve the current architecture, plan for next-generation architecture, and partner with Product Management and MX leads to define the next generation technical roadmap on merchant as well as custom silicon. Immediate opportunity in this role is in the data plane area. We are seeking an experienced architect, who has expertise in building embedded routing products from the ground up. We need a data plane architect, who can quickly understand current data plane implementation and work towards building next-generation data plane. Performance, scalability, and easy interaction of CP and data plane for feature velocity. Apart from data plane architecture, this role will also serve as the main architect in new product development, new technologies implementation for overall MX <h2>As a Principal Engineer, you will:</h2> <ul> <li>Be at the forefront of architecture, design, and implementation of MX new generation of high-performance appliances and platforms</li> <li>Develop packet processing and routing capabilities across MX</li> <li>Participate and lead various architectural discussions</li> <li>Define the next generation product</li> <li>Guide the team of hardworking individual contributors to craft the architecture</li> </ul> <h2>We are looking for:</h2> <ul> <li>15+ years of working experience on data plane forwarding and control-plane configuration, signaling for embedded routing, and SD-WAN products.</li> <li>Contribution in the last 6+ years in routing data_plan and hand-on experience with routing product architecture</li> <li>Deep knowledge of routing protocols and SD-WAN</li> <li>Hands-on experience and crafting on more than one data plane technology across arm and x86. DPDK, NETMAP, VPP, CLICK</li> <li>Understanding and experience of L4 to L7 services (like load balancing flows, firewall, IPSec VPN, NAT, IPv6, remote access and various tunneling protocols), architectures, and algorithms</li> <li>Experience writing Linux user and kernel code for high-performance fabrics, I/O devices</li> <li>Successful delivery on multiple high-performance products</li> <li>In-depth knowledge of packet processing</li> <li>Ability to work independently as well as in a team</li> <li>Good communication skills and experience working with cross-functional teams</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Good understanding of VPP or CLICK data plane</li> <li>Merchant silicon SDKs from Broadcom, Marvell, EZchip, etc.</li> <li>Distributed packet processing across virtual and/ or fabric architecture</li> <li>Layer 2 / Layer 3 functionality, application-aware packet processing</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Backend Engineer, Camera
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Backend Engineer, Camera

Remote within US,

Who We Are At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki’s camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, redefining an industry where innovation is rare. The MV security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions.    Who You’ll Work With You’ll get the chance to work with a group of very skilled but low ego and collaborative engineers, with deep experience from both established companies to startups. The MV Backend team is focused on delivering stability, scalability, speed, and quality in MV’s cloud services. You will be joining a team that manages core portions of the system’s architecture. This includes our cloud proxy, which helps securely deliver video from cameras to user’s browsers or phones (wherever they are in the world), our video processing and export pipeline, systems that archive video to the cloud, the systems that trigger and deliver crucial alert notifications, and more. What you'll work on: We are looking for a Senior Software Engineer who will architect the next generation of our systems to support our rapidly growing business. You will help us as we convert our system to a set of highly reliable microservices, and work to bring new features to market at scale. <ul> <li>Help plan and and execute our migration of existing services to microservices (Docker, Kubernetes)</li> <li>Design, code, package, and deploy core applications, with a focus on security (Go, Python, Scala, Java, Ruby, etc.)</li> <li>Create and prioritize useful and actionable metrics, monitoring, and alerting (Statsd, Grafana, Elasticsearch, Kibana, Pagerduty)</li> <li>Continuously improve resilience and performance of services via chaos engineering or other means</li> <li>Lead, mentor, and spread best practices to other engineers on the team</li> <li>Contribute to documentation to clearly define out workflows and service architectures</li> <li>Create unit, functional, and integration tests for services to ensure quality and correctness</li> </ul>   You are an ideal fit if you: <ul> <li>Have 2+ years of production experience with containers and container orchestration such as Docker and Kubernetes</li> <li>Have 4+ years of production experience with one of these or similar languages: Go/Python/Scala/Java/Ruby</li> <li>Successfully developed distributed systems at scale (a plus if IoT) in the past</li> <li>Would be excited to join a people-focused team, and look forward to contributing time to help your teammates</li> <li>Are familiar with Linux at an advanced level and can debug performance of a web service</li> <li>Take a focused, organized approach to development, testing, and quality</li> <li>Understand that privacy is inherently valuable for everyone, and work to make sure our system is transparent in its operation and secure with its data</li> <li>A plus: have experience with Audio/Video codecs (H264, etc.) and streaming protocols like HLS, RTSP, DASH</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
Remote within UK

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Backend Engineer (Network Service)

Remote within UK,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Backend Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Embedded Software Engineer, Camera
France

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Embedded Software Engineer, Camera

France,

<div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki MV is an enterprise-grade security camera system, and is a new and quickly growing product line. The cameras are cloud-managed, but store and process video at the edge, enabling privacy, data sovereignty, and scalability.  Our mission is to bring Meraki simplicity to the physical security market, leaving our users delighted as they solve problems and answer questions using our system. The camera team is a small, fast-moving team building security cameras with a unique edge-storage architecture. The Meraki MV system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site. Today, cameras are mainly used for security, but what if they could be used for more? Imagery from a camera is information that can solve a problem or offer an alternative insight. MV cameras blend the best of cloud and IoT technology, making it simpler and easier for customers to use the camera as a sensor. Who You’ll Work With As a Senior Embedded Software Engineer, you will collaborate with software engineers in a scrum team in Paris to study, design, plan, and build new features for our customers. You will also collaborate with  teams located in Europe, USA or India. You’ll get the chance to work with a group of very skilled but low ego and collaborative engineers, with deep experience from both established companies to startups. The Paris camera intelligence team is responsible for delivering AI framework and models embedded in the camera and some other components. The team is able also to deliver end to end features for product and proof of concepts. <h4 id="DRAFTJD:Grade10SeniorEmbeddedSoftwareEngineer,Camera(Paris)FY21Q2-Whatyou'llworkon:">What you'll work on:</h4> <ul> <li>Be responsible for architecting and implementing camera features that are reliable, simple, and meet the performance of our products.</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MV product</li> <li>Have the opportunity to work across teams to design cross team features</li> <li>be able to design, implement and debug simple features in  Meraki backend and frontend</li> </ul> <h4 id="DRAFTJD:Grade10SeniorEmbeddedSoftwareEngineer,Camera(Paris)FY21Q2-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h4> <ul> <li>5+ years of experience writing professional production code in C/C++.</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools.</li> <li>Experience developing and troubleshooting in a Linux environment.</li> <li>Experience using data processing and ML frameworks like Tensorflow, Caffe...</li> <li>Experience using linux containers like docker or LXC.</li> <li>Experience and desire to expertly work beyond the boundary of single languages or technologies to identify complex bugs</li> <li>Ability to flourish within a small engineering team and are excited to tackle open-ended problems.</li> <li>Effective communication skills and a strong ability to collaborate with others.</li> </ul> <h4 id="DRAFTJD:Grade10SeniorEmbeddedSoftwareEngineer,Camera(Paris)FY21Q2-Bonuspointsfor:">Bonus points for:</h4> <ul> <li>Experience in web backend technologies, like Ruby on Rails.</li> <li>Experience in building web UIs with React.</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div>

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Senior Front End Engineer, Camera
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Front End Engineer, Camera

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki’s camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The MV security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. As a Front End Engineer at Meraki, you will build an important bridge between our end users and their cameras. Consider the facility manager monitoring live video to keep their campus safe, the security guard investigating a historical incident, or the marketing manager reconfiguring their store layout based on foot traffic analysis; you’ll step into each user’s shoes, collaborating with our product and UX teams to craft intuitive and powerful tools to help our users find the answers and security they seek. At your disposal will be a full suite of cameras, equipped with powerful (and ethical) computer vision technology based on machine learning, with a passionate, supportive, personal-growth oriented team by your side. We can’t wait to see where your imagination will take you. What you will do: <ul> <li>Contribute to a high-performance video streaming web application</li> <li>Craft data rich visualizations to intuitively communicate how physical spaces are being used</li> <li>Work on initiatives to provide a delightful camera management experience</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> <li>Provide technical leadership to junior team members</li> </ul> You are an ideal candidate if you: <ul> <li>Have 7+years of experience in designing, developing and testing enterprise-class web applications</li> <li>Have 3+years of experience in object oriented programming with JavaScript, HTML/CSS/SASS, webpack, Node.js, React/Redux or similar libraries and test frameworks such as Mocha</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems</li> <li>Are passionate about what you do and ignite people around you</li> </ul> Bonus points for: <ul> <li>Experience with Ruby on Rails, rspec and Postgres</li> <li>Knowledge of multimedia and streaming video fundamentals (HLS, h.264 etc)</li> <li>Experience working with media-rich user interfaces - images and video</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Full Stack Engineer

Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Mobile Engineer, Camera
Chicago

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Mobile Engineer, Camera

Chicago,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The Meraki MV security camera system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site. As a Mobile Engineer at Meraki, you will help build features for Meraki’s mobile app, a companion to Meraki’s dashboard. The Meraki dashboard is a simple but powerful application in an industry where unfriendly command line interfaces are the norm. Dashboard provides rich visualizations that allow our customers to manage and deploy their networks and cameras easily, rapidly identify and resolve issues, and scale their lean IT networks to large deployments because all the configuration lives within the cloud. The mobile app augments this experience for users who are away from their desks. You will be working on the Meraki MV Camera team, building out mobile features for viewing and searching through video, creative and intuitive interfaces for camera configuration, and intelligently notifying users of events. <h2>Example projects of a mobile camera engineer:</h2> <ul> <li>Build powerful video monitoring and search tools for mobile security personnel</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Enable security camera installers to deploy and configure many cameras, efficiently and painlessly</li> <li>Focus on the end-user experience - thoughtfully craft a fluid and intuitive interface for quickly finding video or images of interest</li> <li>Work with other mobile developers at Meraki on internal frameworks and refine our app infrastructure to augment productivity</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>A bachelor's degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>6+ years of software development experience</li> <li>4+ years of experience in JavaScript or JS Frameworks (React Native, React, Angular, node)</li> <li>Experience prototyping, shipping, and iterating on a new product or complex feature</li> <li>Have the ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product oriented mindset with a deep desire to understand users</li> <li>Aren't afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You flourish within a small engineering team and are excited to tackle open-ended problems</li> </ul> <h2>Preferred:</h2> <ul> <li>2+ years of building connected mobile apps</li> <li>React-Native or React experience</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Knowledge of multimedia and streaming video fundamentals (HLS, h.264 etc)</li> <li>Experience working with media-rich user interfaces - images and video</li> <li>You have previously worked with Ruby on Rails and React or similar full-stack technologies</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Rails Engineer
San Francisco

2021-01-14T21:09:48-05:00

Engineering – Software

Senior Rails Engineer

San Francisco,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Senior Rails Engineer, you will collaborate with different teams to design, plan, and build new systems to help run data pipelines within Meraki. With the help of product managers and business operations, you will construct intuitive and powerful workflows to solve important technical problems and help run the Meraki business. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our teams will configure and monitor pipelines across the business. Our engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>Example projects of a Senior Rails Engineer:</h2> <ul> <li>Designing and implementing a pub-sub messaging service for the Finance team to accurately recognize revenue.</li> <li>Analyzing performance bottlenecks in generating device configurations for customers with many 1000s of devices and re architecting this code to be scalable.</li> <li>Architect, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li>Improve and scale backend jobs that run against every network across our cloud.</li> <li>Build systems that process raw data and create intuitive and interesting insights.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of experience writing professional production code</li> <li>Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li>Can implement good database design in a relational database (we use Postgres).</li> <li>Have experience working cross-functionally with teams such as finance and operations</li> <li>Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li>Experience or interest in networking</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.  

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Senior Release Engineer
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Release Engineer

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Release Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment for all products. You will also be responsible for coordinating and performing the product releases into Meraki’s Federal and PCI environments. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. <h2>Responsibilities:</h2> <ul> <li>Coordinate and oversee application releases into Meraki’s secure and certified environments</li> <li>Perform required gating activities to ensure successful deployments and environment availability</li> <li>Communicate release information effectively to team members and release stakeholders</li> <li>Build and/or maintain tools to automate the processes that introduce change to the environment</li> <li>Build and/or maintain tools to automate the generation of reports for meeting our compliance needs</li> <li>Assist with complex problem resolution and debugging</li> <li>Offer improvements for processes and procedures for development teams to utilize when releasing applications, ensuring the stability and integrity of our environments</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a software development background with 5+ years of experience coding with languages like Ruby, Scala, Python.</li> <li>Experience with modern Unix/Linux operating systems/distributions.</li> <li>Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Ability to quickly learn new and existing technologies</li> <li>A deep passion for SRE/DevOps and running highly resilient/automated systems.</li> <li>Experience with creating, supporting and releasing to Federal/PCI environments is a plus.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Developer Tools
London

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Site Reliability Engineer, Developer Tools

London,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Site Reliability Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.   <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Implement tools and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li style="font-weight: 400;">Identify and drive opportunities to improve automation for the company.</li> <li style="font-weight: 400;">Collaborate with a team of engineers to test your ideas and understand the system</li> <li style="font-weight: 400;">Practice sustainable incident response (on call rotation) and blameless postmortems</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 4+ years of experience scripting or coding with languages like Ruby, Scala, Python, or Bash.</li> <li style="font-weight: 400;">Experience with modern Unix/Linux operating systems/distributions.</li> <li style="font-weight: 400;">Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li style="font-weight: 400;">Ability to quickly learn new and existing technologies</li> <li style="font-weight: 400;">A deep passion for SRE/DevOps and running highly resilient/automated systems a plus.</li> <li style="font-weight: 400;">Experience with modern continuous integration/delivery systems.</li> </ul>   Keywords: Site Reliability Engineering, Developer Tools, Developer Efficiency, Software Engineering, Jenkins, Artifactory, Terraform Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Camera or Cloud Systems
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Software Engineer, Camera or Cloud Systems

Remote within US,

Who We Are At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki’s camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, redefining an industry where innovation is rare. The MV security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions.    Who You’ll Work With You’ll get the chance to work with a group of very skilled but low ego and collaborative engineers, with deep experience from both established companies to startups. The MV Backend team is focused on delivering stability, scalability, speed, and quality in MV’s cloud services. You will be joining a team that manages core portions of the system’s architecture. This includes our cloud proxy, which helps securely deliver video from cameras to user’s browsers or phones (wherever they are in the world), our video processing and export pipeline, systems that archive video to the cloud, the systems that trigger and deliver crucial alert notifications, and more. What you'll work on: We are looking for a Senior Software Engineer who will architect the next generation of our systems to support our rapidly growing business. You will help us as we convert our system to a set of highly reliable microservices, and work to bring new features to market at scale. <ul> <li>Help plan and and execute our migration of existing services to microservices (Docker, Kubernetes)</li> <li>Design, code, package, and deploy core applications, with a focus on security (Go, Python, Scala, Java, Ruby, etc.)</li> <li>Create and prioritize useful and actionable metrics, monitoring, and alerting (Statsd, Grafana, Elasticsearch, Kibana, Pagerduty)</li> <li>Continuously improve resilience and performance of services via chaos engineering or other means</li> <li>Lead, mentor, and spread best practices to other engineers on the team</li> <li>Contribute to documentation to clearly define out workflows and service architectures</li> <li>Create unit, functional, and integration tests for services to ensure quality and correctness</li> </ul>   You are an ideal fit if you: <ul> <li>Have 2+ years of production experience with containers and container orchestration such as Docker and Kubernetes</li> <li>Have 4+ years of production experience with one of these or similar languages: Go/Python/Scala/Java/Ruby</li> <li>Successfully developed distributed systems at scale (a plus if IoT) in the past</li> <li>Would be excited to join a people-focused team, and look forward to contributing time to help your teammates</li> <li>Are familiar with Linux at an advanced level and can debug performance of a web service</li> <li>Take a focused, organized approach to development, testing, and quality</li> <li>Understand that privacy is inherently valuable for everyone, and work to make sure our system is transparent in its operation and secure with its data</li> <li>A plus: have experience with Audio/Video codecs (H264, etc.) and streaming protocols like HLS, RTSP, DASH</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, C or C++ (MX)
APJC
Remote within Canada
Remote within UK
Remote within US
San Francisco
San Jose

2021-01-13T20:06:27-05:00

Engineering – Software

Senior Software Engineer, C or C++ (MX)

APJC,Remote within Canada,Remote within UK,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Software Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10-SeniorSoftwareEngineer,NetworkSystems(MX)-FY21Q2-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>5+ years experience in a production software engineering environment</li> <li>3+ years of experience implementing Layer 3 Routing protocols such as OSPF, BGP, and VRFs</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Good understanding of VPN, NAT development</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10-SeniorSoftwareEngineer,NetworkSystems(MX)-FY21Q2-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Developer Tools
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Software Engineer, Developer Tools

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Software Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. <h2>RESPONSIBILITIES:</h2> <ul> <li>Write software, implement tools and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li>Identify and drive opportunities to improve software delivery for the company.</li> <li>Collaborate with engineering teams to allow them to maximize their ability to build, test and deploy software.</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU:</h2> <ul> <li>Have 6+ years of production experience with one of these or similar languages: Go/Python/Scala/Java/Ruby</li> <li>Experience deploying applications via Docker and containers</li> <li>Experience with modern Unix/Linux operating systems/distributions.</li> <li>Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Ability to quickly learn new and existing technologies</li> <li>A deep passion for DevOps and automation</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer - Distributed Systems, Camera
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Software Engineer - Distributed Systems, Camera

Remote within US,

Who We Are At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki’s camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, redefining an industry where innovation is rare. The MV security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions.    Who You’ll Work With You’ll get the chance to work with a group of very skilled but low ego and collaborative engineers, with deep experience from both established companies to startups. The MV Backend team is focused on delivering stability, scalability, speed, and quality in MV’s cloud services. You will be joining a team that manages core portions of the system’s architecture. This includes our cloud proxy, which helps securely deliver video from cameras to user’s browsers or phones (wherever they are in the world), our video processing and export pipeline, systems that archive video to the cloud, the systems that trigger and deliver crucial alert notifications, and more. What you'll work on: We are looking for a Senior Software Engineer who will architect the next generation of our systems to support our rapidly growing business. You will help us as we convert our system to a set of highly reliable microservices, and work to bring new features to market at scale. <ul> <li>Help plan and and execute our migration of existing services to microservices (Docker, Kubernetes)</li> <li>Design, code, package, and deploy core applications, with a focus on security (Go, Python, Scala, Java, Ruby, etc.)</li> <li>Create and prioritize useful and actionable metrics, monitoring, and alerting (Statsd, Grafana, Elasticsearch, Kibana, Pagerduty)</li> <li>Continuously improve resilience and performance of services via chaos engineering or other means</li> <li>Lead, mentor, and spread best practices to other engineers on the team</li> <li>Contribute to documentation to clearly define out workflows and service architectures</li> <li>Create unit, functional, and integration tests for services to ensure quality and correctness</li> </ul>   You are an ideal fit if you: <ul> <li>Have 2+ years of production experience with containers and container orchestration such as Docker and Kubernetes</li> <li>Have 4+ years of production experience with one of these or similar languages: Go/Python/Scala/Java/Ruby</li> <li>Successfully developed distributed systems at scale (a plus if IoT) in the past</li> <li>Would be excited to join a people-focused team, and look forward to contributing time to help your teammates</li> <li>Are familiar with Linux at an advanced level and can debug performance of a web service</li> <li>Take a focused, organized approach to development, testing, and quality</li> <li>Understand that privacy is inherently valuable for everyone, and work to make sure our system is transparent in its operation and secure with its data</li> <li>A plus: have experience with Audio/Video codecs (H264, etc.) and streaming protocols like HLS, RTSP, DASH</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineering Manager - MX Routing
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Software Engineering Manager - MX Routing

San Francisco,San Jose,

<h2>Location: San Francisco or San Jose</h2> <h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free people to focus on their mission. Our cloud-managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the MX Routing team that develops routing, forwarding, VPN, SD-WAN, and IPv6 functionality for the MX SD-WAN Security Appliance. Our products are used in over a million networks, and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. The Meraki MX team delivers simple to use yet powerful, scalable and groundbreaking cloud-managed solutions to customers. <h2>The Opportunity:</h2> You will lead a team of software engineers that design, develop, test, maintain, and improve the software stack that provides the MX's routing, forwarding, VPN, and SD-WAN functionalities. As a leader, you will be driving all technical aspects of software delivery, including requirements definition and refinement, design, implementation, unit and system level testing, as well as deployment. You will partner with product management and engineering leadership to define the roadmap for all things routing and forwarding. You will attract, grow, and retain talent, provide technical direction and career development opportunities, and cultivate the team's culture of quality, collaboration, and inclusiveness. <h2>What we look for in your background:</h2> <ul> <li>8+ years of management experience in the embedded software industry.</li> <li>12+ years of technical leadership experience in the networking industry.</li> <li>Experience in managing a geographically dispersed team of senior software engineers and managers.</li> <li>Good understanding of TCP and UDP mechanics including ability to interpret packet captures.</li> <li>Experience with IPv4 and IPv6, routing protocols.</li> <li>Experience with L3 to L7 network services (NAT, Load Balancing, High Availability, Firewalling, IPsec VPN).</li> <li>A strong understanding of IP networking and support of fundamental IP services and protocols (DNS, HTTP(S), SSH, IPsec)</li> <li>Experience with development in the Linux environment.</li> <li>Experience with mentoring software engineers.</li> <li>Experience with delivering networking product(s) to customers.</li> <li>Excellent communication skills and ability to get work done across functional groups.</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Experience with modern C++ (C++11 and further).</li> <li>Experience with one or more open-source networking software frameworks (e.g., VPP, DPDK, Click Modular Router).</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban).</li> <li>Working experience with Click router.</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Network Systems
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Software Engineer, Network Systems

Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Network Systems (MX)
APJC
Remote within Canada
Remote within UK
Remote within US
San Francisco
San Jose

2021-01-13T20:06:27-05:00

Engineering – Software

Senior Software Engineer, Network Systems (MX)

APJC,Remote within Canada,Remote within UK,Remote within US,San Francisco,San Jose,

<div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10-SeniorSoftwareEngineer,NetworkSystems(MX)-FY21Q2-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>5+ years experience in a production software engineering environment</li> <li>3+ years of experience implementing Layer 3 Routing protocols such as OSPF, BGP, and VRFs</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Good understanding of VPN, NAT development</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10-SeniorSoftwareEngineer,NetworkSystems(MX)-FY21Q2-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div>

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Senior Software Engineer, Test Automation
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Software Engineer, Test Automation

San Francisco,San Jose,

<h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the test automation team that is fully embedded within Software Engineering. We handle all types of projects surrounding the quality of our MS switching portfolio by leveraging our in house automation framework. This includes development of tests for cutting edge new features spanning from the access layer to the core, as well as developing the testing framework itself to support new use cases and workflows. <h2>The opportunity:</h2> Our products are used in over a million networks and our customers rely on our products to serve ten of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make direct impact to the success of our business. A DAY IN THE LIFE OF A TEST AUTOMATION ENGINEER: You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>What we look for in your background:</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>5+ years of experience in computer networking focus role</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Strong knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.</li> <li>Passionate about automation testing</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Worked with Layer 3 dynamic routing protocols like OSPF, BGP, PIM, etc.</li> <li>Experience with SQL and other database concepts</li> <li>Experience in scaling or performance testing using equipment such as Ixia or Spirent</li> <li>Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.</li> <li>Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA</li> </ul> <h2>Wondering What Working At Cisco Meraki Is Like?</h2> Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Systems Software Engineer

Remote within US,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Systems Software Engineer

Remote within US,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer, MS
Remote within US
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Senior Systems Software Engineer, MS

Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Site Reliability Engineer, Infrastructure
San Francisco
Sydney

2021-01-12T17:25:14-05:00

Engineering – Software

Site Reliability Engineer, Infrastructure

San Francisco,Sydney,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar! In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki and to ensure it meets the needs of the various platforms supported within Software Engineering. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites. You will responsible for the design, development and operational aspects of the global infrastructure which supports our private cloud. We believe in automating manual tasks with the right tools. This involves designing, building and running automated systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. We embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. Projects include: <ul> <li>Designing and deploying new IaaS architecture to provide private cloud to internal partners by using tools like OpenStack.</li> <li>Designing and deploying tooling and framework to facilitate the transition to a hybrid-cloud world.</li> <li>Building an automated service lifecycle platform to lead the full lifecycle of all infrastructure (server, storage, network and site).</li> <li>Developing comprehensive monitoring tools that provide visibility into the performance and reliability of our infrastructure.</li> <li>Automating testing infrastructure to accelerate the velocity at which we can deploy changes.</li> </ul> You are an ideal candidate if you: <ul> <li>5+ years of work experience in software development, particularly in cloud systems, networking, distributed systems, databases, and data processing frameworks</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and automate all the things.</li> <li>Have previous experience working with cloud management platforms: OpenStack, CloudStack, etc.</li> <li>Have experience working on production systems where you responded to issues to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> Bonus points for: <ul> <li>Experience with SRE/dev-ops/infrastructure tasks</li> <li>Experience with private cloud management platforms (OpenStack)</li> <li>Interesting personal projects or contributions to open-source projects</li> <li>A BS/MS/Ph.D in Computer Science, Computer Engineering, or a STEM field</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Site Reliability Engineer, Network
Remote within US
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Software

Site Reliability Engineer, Network

Remote within US,San Francisco,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar!   In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites.   You will be responsible for design, development and operational aspects of the global network which supports our private cloud. We believe in automating manual tasks with the right tools. You will design, build and run automated network systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. In conjunction with advanced network fundamentals we embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. <h2>Example projects include:</h2> <ul> <li>Design, implementation and management of an overlay network to support 1000’s of containers.</li> <li>Automated testing infrastructure to accelerate the velocity at which we can deploy changes.</li> <li>Developing monitoring tools that provide visibility into the performance and reliability of our network infrastructure.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years experience designing, deploying and operating mid to large network environments.</li> <li>Your interest spans beyond routers and switches, you enjoy solving end-to-end problems and have experience with protocols at all layers of the OSI model (ARP, DNS, HTTP, etc).</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.</li> <li>Have experience working on production systems where you responded to issues quickly to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> Bonus points for experience with: Network Security, BGP, OSPF, IPv6, TCP BBR, DMVPN, IPSec, MACSec, NMS, advanced Unix/Linux, system administration, scripting/Bash/Ruby/Python, project management experience, AWS/Azure, Docker, K8s, SDN/Openstack/Openflow, Ansible/Puppet/Chef, REST/SOAP APIs, TLS or Cloud/ISP/Telco exposure.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   

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Site Reliability Engineer, Network
Australia

2021-01-11T17:15:54-05:00

Engineering – Software

Site Reliability Engineer, Network

Australia,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar!   In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites.   You will be responsible for design, development and operational aspects of the global network which supports our private cloud. We believe in automating manual tasks with the right tools. You will design, build and run automated network systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. In conjunction with advanced network fundamentals we embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. <h2>Example projects include:</h2> <ul> <li>Design, implementation and management of an overlay network to support 1000’s of containers.</li> <li>Automated testing infrastructure to accelerate the velocity at which we can deploy changes.</li> <li>Developing monitoring tools that provide visibility into the performance and reliability of our network infrastructure.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years experience designing, deploying and operating mid to large network environments.</li> <li>Your interest spans beyond routers and switches, you enjoy solving end-to-end problems and have experience with protocols at all layers of the OSI model (ARP, DNS, HTTP, etc).</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.</li> <li>Have experience working on production systems where you responded to issues quickly to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> Bonus points for experience with: Network Security, BGP, OSPF, IPv6, TCP BBR, DMVPN, IPSec, MACSec, NMS, advanced Unix/Linux, system administration, scripting/Bash/Ruby/Python, project management experience, AWS/Azure, Docker, K8s, SDN/Openstack/Openflow, Ansible/Puppet/Chef, REST/SOAP APIs, TLS or Cloud/ISP/Telco exposure.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   

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Software Engineering Manager - MX Platforms
San Francisco
San Jose

2021-01-11T17:15:54-05:00

Engineering – Software

Software Engineering Manager - MX Platforms

San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Software Engineering Manager, you will drive all technical aspects of embedded platform software delivery, including requirements definition and refinement, design, estimation, implementation, unit and system-level testing, as well as deployment. This team is a center of excellence for developing all of the MX embedded platforms. You will partner with Product Management, Hardware Engineering, and third-party vendors to define and execute the platform roadmap. You will also be growing the team, retaining talent, provide technical direction and career development opportunities, and nurture the team's culture of quality, teamwork, and inclusiveness. <h2>You are an ideal candidate if you have:</h2> <ul> <li>7+ years of technical leadership experience in embedded networking platform development</li> <li>3+ years experience managing teams who have shipped and supported embedded routing platforms</li> <li>Extensive board bring-up experience including but not limited to ARM and x86</li> <li>Good understanding of hardware architecture and schematics.</li> <li>Experience in coordinating and working with cross-functional teams, such as hardware, diagnostic and third-party vendors to ensure smooth operation and ship on time</li> <li>Participate in silicon and product roadmap decisions, provide schedules and resource estimates, and drive successful chip bring-up, validation, prototype/DevKit support, and eventual product mass deployment</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with modern C++ (C++11 and further)</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban)</li> <li>Experience with multi-core routing and networking platform development</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Software Engineer — Network Access Team, Distributed Systems
London
Remote within UK

2021-01-15T06:22:23-05:00

Engineering – Software

Software Engineer — Network Access Team, Distributed Systems

London,Remote within UK,

About Cisco Meraki The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to renowned universities to airports to global hospitality groups operating thousands of sites.  Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion requests to our devices 24/7/365. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our <a href="https://www.instagram.com/dogsofmeraki/">startup vibe</a>. About the role We are looking for an early-in-career to mid-level Software Engineer (typically up to 3 years of experience) to help build features and solve scalability and reliability challenges around <a href="https://youtu.be/sBlU8Fo45r8?t=390">Meraki’s Dashboard</a>, the core web application and cloud infrastructure. From this dashboard, our customers can control their entire Meraki stack: access points, firewalls, switches, client devices, cameras, and more.  You will be joining the Network Access team which is responsible for the core part of Meraki’s infrastructure — help people and organisations manage access to their networks. Our main focus is scaling backend services that enable advanced network authentication and access policy enforcement on all Meraki devices. You’ll be joining a team of 5 experienced engineers with diverse backgrounds spread across Berkeley, Boston and London, so we’re confident that you’ll be well-supported.   What you will do: <ul> <li style="font-weight: 400;">Design, develop, scale, and maintain the backend services and infrastructure that power authorization, authentication and accounting of network connections.</li> <li style="font-weight: 400;">Learn the difference between authorization and authentication!</li> <li style="font-weight: 400;">Design systems and services that enforce access policies based on authenticated user/device identities.</li> <li style="font-weight: 400;">Refactor monoliths into microservices and help us move towards containerisation. </li> <li style="font-weight: 400;">Collaborate with other globally-distributed teams including UX specialists, firmware engineers, SREs, engineering and product managers. </li> <li style="font-weight: 400;">Contribute to a kind, <a href="https://medium.com/cisco-meraki/thoughts-on-inclusion-and-diversity-90bce5a209cc">inclusive team</a> that’s enthusiastic about simplifying networking products for our customers by scaling distributed systems.</li> <li style="font-weight: 400;">Work on projects that span numerous domains — networking, databases, web app development, systems — to help our platform scale to handle enormous amounts of data. </li> <li style="font-weight: 400;">Make an immediate and significant difference to the hundreds of millions of users that rely on our access points, switches, security appliances, cameras every single day.</li> </ul>   <h4>Here are some real examples of the work the Network Access Team is working on that might help you to get a better idea of what this job entails:</h4> <ul> <li style="font-weight: 400;">Refactor internal frameworks/libraries and APIs that provide a simple, unified interface for other developers when they work with access policies. </li> <li style="font-weight: 400;">We need to scale our backend services to handle 10x the load they can today. You could help us rethink the way we do sharding and load-balancing and make our infrastructure elastic.</li> <li style="font-weight: 400;">Ensuring data (access policies) consistency across three parts of the system -- 1) Meraki devices, 2) backend data services and 3) Meraki Dashboard - to enable a global customer base. Think of it as a large distributed storage.</li> <li style="font-weight: 400;">Our policy management system is built on the top of the event sourcing pattern. Currently, we use <a href="https://meraki.cisco.com/lib/pdf/trust/lt-paper.pdf">LittleTable</a> (our custom time-series database that stores 100 of TB’s of data and is written to millions of times a second) as an application state storage. We’re reevaluating LittleTable for this use-case and looking into evolving our architecture. </li> <li style="font-weight: 400;">Build great observability/troubleshooting tools and create dashboards for our team, so we can have visibility into the internals of our system and figure out where the slow spots/memory leaks are. </li> <li style="font-weight: 400;">Introduce exhaustive code quality metrics and standards as well as define SLAs/SLOs for the set of services we own.</li> </ul> <h4>About you</h4> <ul> <li style="font-weight: 400;">You like thinking about systems — their edge cases, failure scenarios, and lifecycles.</li> <li style="font-weight: 400;">You thrive when you’re given a lot of freedom and autonomy. </li> <li style="font-weight: 400;">Interested in backend/platform engineering or distributed systems or data processing.</li> <li style="font-weight: 400;">Familiarity with at least one of the following languages: Scala, Ruby, Java, C/C++, Go. You embrace the idea of being language-agnostic.</li> <li style="font-weight: 400;">Basic familiarity with SQL.</li> <li style="font-weight: 400;">You can design a domain model using your favourite OOP/FP language.</li> <li style="font-weight: 400;">Excellent communication skills (our team is distributed across several time zones).</li> <li style="font-weight: 400;">Experience in debugging backend code.</li> <li style="font-weight: 400;">You’d like to see the true full stack nature of our products (from hardware to firmware to UI).</li> <li style="font-weight: 400;">Ability to attend meetings in the evening (not frequently) to accommodate for California.</li> </ul> <h4>Bonus points for:</h4> <ul> <li style="font-weight: 400;">Interest in general security and/or data privacy and/or zero-trust networks is a plus.</li> <li style="font-weight: 400;">You’re excited about solving scalability challenges both on the organisational and technology levels.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! You don’t need to have a background in computer networking or security either. We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>.  To give you a taste of what you could be learning in your time here, our tech stack: <ul> <li style="font-weight: 400;">Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go</li> <li style="font-weight: 400;">Git, SVN, Gerrit, GitLab, Jenkins, Teamcity, Ansible </li> <li style="font-weight: 400;">Postgres, LittleTable (our own time-series DB), ElasticSearch, Redis, Vault by HashiCorp</li> <li style="font-weight: 400;">Debian, Ubuntu, OpenStack, AWS, Docker, Kubernates</li> <li style="font-weight: 400;">gRPC, Protobuf</li> <li style="font-weight: 400;">ELK, Graphite, Grafana, Prometheus</li> <li style="font-weight: 400;">Maven, sbt, Artifactory, NGINX, FreeRADIUS</li> </ul> You will be working in a complimentary team where every team member is focused on doing what they love. For example, some team members are amazing at building web-services in Ruby but didn’t come in with as much C++/JVM knowledge. <h4>Life at Cisco Meraki</h4> We are passionate about building real products that <a href="https://youtu.be/CYxHEKPFbqY">our customers love</a>. We are confident you will love it here. As a Cisco Meraki employee you can expect: <ul> <li style="font-weight: 400;">A supportive and fun environment and a team that values your contributions and helps you grow; regular career conversations. </li> <li style="font-weight: 400;">A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on <a href="https://twitter.com/womenofmeraki">Twitter</a> and <a href="https://www.instagram.com/womenofmeraki/">Instagram</a>.</li> <li style="font-weight: 400;">Actionable and candid feedback on a regular basis following <a href="https://www.radicalcandor.com/">Radical Candor</a>.</li> <li style="font-weight: 400;">Paid time off to <a href="https://youtu.be/klINmKtU8Oo">volunteer</a> (10 days a year), and much more.</li> <li style="font-weight: 400;">When the pandemic is over: trips to the HQ in San Francisco with <a href="https://www.instagram.com/p/Bcn4Xi6gWwa/">stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Software Engineer, Network Systems (MX)
APJC
Remote within Canada
Remote within UK
Remote within US
San Francisco
San Jose

2021-01-13T20:06:27-05:00

Engineering – Software

Software Engineer, Network Systems (MX)

APJC,Remote within Canada,Remote within UK,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We're making IT and security easier, faster, and smarter with technology that simply works. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You'll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>1 to 3+ years of experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Software Engineer, UI Test Automation MT (Sensors)
Remote within Canada
Remote within US

2021-01-11T17:15:54-05:00

Engineering – Software

Software Engineer, UI Test Automation MT (Sensors)

Remote within Canada,Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is crucial to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. The Meraki Sensor team is responsible for building and maintaining the infrastructure and dashboards that is used for customer to configure and visualize environmental data. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will have a direct impact on the success of our team’s mission, not to mention our customer’s lives. <h2 id="JD:Grade8-SoftwareEngineer,UITestAutomation-MT(Sensors)-Exampleprojectsofafullstacksensorengineer:">Example projects of a full stack sensor engineer:</h2> <ul> <li>Articulating test plans and prioritizing them for automation</li> <li>Building out our suite of BDD functional tests</li> <li>Assisting in the development of our testing framework</li> <li>Integrate end to end tests into build pipelines</li> <li>Create dashboards for monitoring and alerts around test failures</li> <li>Develop and evangelize good testing practices</li> </ul> <h2 id="JD:Grade8-SoftwareEngineer,UITestAutomation-MT(Sensors)-Youareidealforthisroleifyouhave:">You are ideal for this role if you have:</h2> <ul> <li>You have 2+ years hands on experience building and maintaining test suites, preferably with open source frameworks such as Cypress, Selenium, etc.</li> <li>You have experience with scripting languages like Ruby, Python, and JavaScript</li> <li>You are a proven technical communicator</li> <li>You are an enthusiastic advocate for testing best practices</li> <li>You use data and metrics to inform decisions</li> <li>You are able to weigh technical trade-offs against business goals</li> <li>You hold deep technical curiosity</li> </ul> <h2 id="JD:Grade8-SoftwareEngineer,UITestAutomation-MT(Sensors)-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience with Cucumber and Cypress</li> <li>Experience with Rails</li> <li>Experience with Postgres or other RDBMS</li> <li>Experience with CI systems</li> <li>Experience with Docker and/or other container technologies</li> <li>Prior experience with IoT, BLE/WiFi/Cameras.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering – Hardware

Business Process Manager
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Business Process Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are currently looking for a Business Process Manager who will drive and manage Meraki’s Program Lifecycle Management (PLM) tool for our Hardware Sourcing & SCM teams.  You will work directly with the Sourcing, Quality, Compliance, Hardware PM, & ODM teams to carry out actions that will improve the overall data management and program adoption by all parties. You will:  <ul> <li style="font-weight: 400;">Lead the implementation and maintenance of cross-functional PLM tool to drive effectiveness and efficiency</li> <li style="font-weight: 400;">Collaborate with product and customer success teams of PLM vendor to architect Meraki business process requirements</li> <li style="font-weight: 400;">Quickly become a recognized PLM system specialist, and have a point of view on how to best roll Meraki team processes to derive benefit from PLM</li> <li style="font-weight: 400;">Train Meraki functional leads on PLM system to distribute knowledge and reinforce the adoption of PLM</li> <li style="font-weight: 400;">Collaborate with Asia based partners and drive actions (will require evening calls, 20%)</li> <li style="font-weight: 400;">Acquire data from primary or secondary data sources and maintain databases/data systems</li> <li style="font-weight: 400;">Interpret data and analyze results</li> </ul> You are:  <ul> <li style="font-weight: 400;">Analytical and have a high degree of adaptability and willingness to dive in the details of data anomalies, then shift to engaging a team on how to adopt an entirely new process in the PLM. </li> <li style="font-weight: 400;">You are persistent and tenacious, and a highly skillful communicator. </li> </ul> You have: <ul> <li style="font-weight: 400;">8-10+ years of experience working with teams, influencing without positional authority</li> <li style="font-weight: 400;">Highly organized with exceptional attention to detail with the ability to manage multiple tasks on a tight deadline</li> <li style="font-weight: 400;">Experience engaging with teams resistant to change</li> <li style="font-weight: 400;">Strong analytical and excel skills </li> <li style="font-weight: 400;">Ability to determine deadlines on your own accord to support aggressive adoption timeline</li> <li style="font-weight: 400;">Logical reasoning and enthusiasm for finding efficiencies</li> </ul> At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Consumer Insights Researcher, Hardware
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Consumer Insights Researcher, Hardware

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Nearly everyone at Cisco Meraki visits our customers in the field, from Executives to Designers, Support Staff, Sales, and Engineering. As a Consumer Insights Researcher joining the hardware team, you will be welcomed and supported by an entire team who is passionate about our customer’s success. You will help us structure and scale our passion into a rigorous process that continuously creates more and more value for our customers time and time again, with greater speed, and more impact at each turn. You Will: <ul> <li>Lead and help the team elicit, understand and structure iterative feedback through data qualitative feedback</li> <li>Guide the team in understanding core user needs that define new areas of product development</li> <li>Work with the team to ensure that the changes are made and that the impact you’ve forecast is delivered as the product launches.</li> <li>Conduct independent research on multiple aspects of products and experiences.</li> <li>Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing).</li> <li>Work with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, constantly evolving environment.</li> <li>Understand and incorporate sophisticated technical and business requirements into research.</li> <li>Advocate research findings to diverse audiences through written reports and in-person presentations.</li> <li>Mentorship for emerging professionals in research</li> <li>An innovator who is willing to roll up their sleeves and get into the weeds</li> </ul> You Have: <ul> <li>5+ years of market research & insights experience</li> <li>Extensive experience leading end-to-end research, from scoping to planning, executing, and reporting</li> <li>Experience integrating user research learnings into actionable product changes</li> <li>Strong understanding of different research methods (when do use quantitative vs qualitative, approaches to foundational and usability studies, etc.)</li> <li>Exceptional communication and collaboration skills</li> </ul> Minimum Qualifications <ul> <li>Experience conducting interviews, field visits, usability studies (live and remote)</li> <li>BA/BS degree in Anthropology, CS, Human Factors, Psychology, HCI, or related field OR equivalent practical experience.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Cost Analyst, Sourcing
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Cost Analyst, Sourcing

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our Hardware Engineering team is looking to attract a Costing Analyst who will work cross-functionally with several verticals including Engineering, Sourcing, Supply Chain, and Quality. The Analyst will have the opportunity to enable these teams to do their jobs better, and unlock tools to enable key analytical insights for Meraki. They will simplify Meraki Hardware Engineering communication and unlock key data insights for the department. This effort will help analyze cost trends, simplify the ECN (Engineering Change) process, and unlock rich insights into Meraki’s Supply Chain. <h2>You will:</h2> <ul> <li style="font-weight: 400;">Analyze and build cost models to help set a budget along with Engineering teams for new products</li> <li style="font-weight: 400;">Track and validate quarterly bill of material costs across the product life cycle</li> <li style="font-weight: 400;">Manage and own the master data by ensuring Meraki BOM structure and adoption by contract manufacturing partners.</li> <li style="font-weight: 400;">Audit Purchase Price Variance claims from Meraki’s contract manufacturers</li> <li style="font-weight: 400;">Ad-hoc analyses to support Meraki’s Sourcing, Hardware & Finance organizations</li> <li style="font-weight: 400;">Support data verification and approval activities for Agile PLM</li> </ul> <h2>You are/have:</h2> <ul> <li style="font-weight: 400;">3-5 years in a Supply Chain or Product Operations Role</li> <li style="font-weight: 400;">Bachelor Degree in Business, Supply Chain</li> <li style="font-weight: 400;">Excel / Google Docs Mastery</li> <li style="font-weight: 400;">Experience building cost dashboards a plus</li> <li style="font-weight: 400;">Experience interacting with contract manufacturers a plus</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Embedded Software/Diagnostic Engineer
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Embedded Software/Diagnostic Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our San Francisco hardware team is seeking an Embedded Software/Diagnostics Engineer who will play a multifaceted role, connecting with Meraki’s Hardware and Software groups, and overseas JDM partners. They will be the driving force in communicating and directing sophisticated software assignments to the non-local teams. Additionally, you’ll contribute to IoT and FPGA work, light security code bring-up and sequencing, and collaborating with Cisco’s security team. Your work will impact all of Meraki’s product lines -- including new additions -- and do so across our widespread JDM ecosystem.  Join our high-impact team and work with every part of the machine that brings the Meraki magic to market! You will: <ul> <li style="font-weight: 400;">Work with firmware resources and incorporate feedback into development plan</li> <li style="font-weight: 400;">Test BSP/SDK to bring POCs and early samples to minimum functionality</li> <li style="font-weight: 400;">Validate manufacturing functions in hardware</li> <li style="font-weight: 400;">Collaborate with JDMs to outline block diagrams and schematics to ensure proper hardware designs are followed</li> <li style="font-weight: 400;">Develop architecture, author PRDs, and lead RFQs for our new security portfolio</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics, and drive vendor approvals</li> <li style="font-weight: 400;">Collaborate with Quality to build a testbed for firmware release qualification and validation</li> <li style="font-weight: 400;">Develop Meraki drivers for custom circuitry for peripherals such as fans, sensors, and power supplies</li> <li style="font-weight: 400;">Define and maintain firmware structural standard across Meraki platforms (memory mapping, RTL code, LED drivers, etc)</li> <li style="font-weight: 400;">Define and implement or guide FPGA glue logic, reset/CLK logic, and compilation with trusted security technology</li> <li style="font-weight: 400;">Collaborate with NPI teams; including ME, sourcing, packaging, certification, and quality; and provide technical mentorship as needed</li> <li style="font-weight: 400;">Work both independently and cross-functionally to ensure timely deliverables.</li> </ul> You have: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline</li> <li style="font-weight: 400;">Familiarity with memory architectures and characteristics such as EEPROM, SPI Flash, NAND, eMMC, DRAM, and SRAM</li> <li style="font-weight: 400;">Soldering and board rework competency</li> <li style="font-weight: 400;">Strong understanding of software and hardware interaction</li> <li style="font-weight: 400;">Skilled with oscilloscopes, logic analyzers, bus analyzers, JTAG debuggers</li> <li style="font-weight: 400;">Familiarity with bus protocols I2C, SPI, and UART</li> <li style="font-weight: 400;">5+ years experience working with switches, routers and/or hardware products</li> <li style="font-weight: 400;">Minimum 2 years experience working with Asia-based manufacturers</li> <li style="font-weight: 400;">Experience with C#, C++, C, Python and Assembly languages</li> <li>Experience with CPUs (ARM and/or x86)</li> <li style="font-weight: 400;">Multiple years experience interacting with human beings</li> <li style="font-weight: 400;">Ability to travel up to 25% to Taiwan and China</li> </ul> Nice to have: <ul> <li style="font-weight: 400;">Expertise in Layer 2 and Layer 3 switching</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management</li> <li style="font-weight: 400;">IoT experience including sensor development</li> <li style="font-weight: 400;">Cultural competency and understanding of Taiwanese and Chinese cultures</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Firmware Hardware Engineer Co-Op - University Pipeline, Meraki
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Firmware Hardware Engineer Co-Op - University Pipeline, Meraki

San Francisco,

***This is a job advertisement only. Individuals must <a href="https://jobs.cisco.com/jobs/IsAJob?projectId=1306931&source=Other+Recruiter+Sourced&tags=CiscoMeraki" target="_blank">click this link to apply</a>. Applying for this job through Cisco Meraki career page will result in your application not being considered.*** Term: June 2021 to June 2022, Full-Time 40 hours weekly in San Francisco The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure! Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. Our Hardware Team leads all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the Hardware team's sphere of influence and responsibility. Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed! <h2>What we look for in all intern/co-op candidates:</h2> <ul> <li>Pursuing a BA/BS in Computer Science, ECE, EE, ME or STEM related field (in progress)</li> <li>You are able to work a full 12 month co-op term in a full time capacity within our San Francisco office (June 2021 to June 2022)</li> <li>Clear and effective communication skills</li> <li>Proactive learners who can quickly pick up working in multiple frameworks, languages and environments</li> <li>Passionate team players</li> <li>Continually able to learn from experience and eager for feedback</li> <li>Previous internship or large scale project experience</li> <li>Familiarity with the fundamentals of Computer Science (Javascript, CSS, Ruby on Rails, C/C++ or an understanding of databases)</li> </ul> <h2>Projects and Work Life:</h2> During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a wireless device. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team. Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program. Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life. <h2>Examples of Previous Projects:</h2> <ul> <li>Hardware Program Manager for an emerging product starting at the early technical Engineering Validation Testing Phase</li> <li>Project manager through the PVT stages up to MP</li> <li>Exploration towards a new research-based platform using bring-up, firmware, and UI development</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Hardware & Network Engineer
Sydney

2021-01-12T22:13:00-05:00

Engineering – Hardware

Hardware & Network Engineer

Sydney,

Cisco Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, and we are enabling customers to debug networking issues in real time from anywhere! Cisco IT is going through a transformation towards software-defined everything. Our focus is to run our datacenter infrastructure as a code and have programmability through well-defined APIs. To support this transformation, we are looking for a hardworking individual who will be part of our Global Infrastructure team running Cisco IT Supply Chain datacenters around the world. You will be responsible to run and operate servers & network equipment and automate underlying processes using infrastructure as code principles. Are you interested in large scale data centre migrations? You have an opportunity to become part of a team that truly provides the building blocks for how our company grows! Benefits include being part of a group that supports one another, and enjoy building on our critical infrastructure for out customers. <h2>Responsibilities involve:</h2> <ul> <li>Engineering the physical networking of servers and storage devices within Meraki’s datacenters</li> <li>Physical network installation planning, fibre connections, datacenter cross connects, leaf & spine network troubleshooting and blocking issues, and any priorities that are set based on business objectives.</li> <li>Collaborating with the Site Reliability Engineers to develop the outstanding hardware troubleshooting solutions</li> <li>Partnering with engineering teams to build the simplest and effective solutions</li> <li>Executing hands on work at the local datacenter</li> <li>Installing server and network equipment</li> <li>Local travel required within state</li> </ul> <h2>You’re an ideal candidate if you:</h2> <ul> <li>0-2 years experience in IT, fixing servers or handling RMA cases</li> <li>Server and Network knowledge</li> <li>Linux or Unix basic bash scripting</li> <li>Solving broken servers for hardware failure</li> <li>Good project management skills</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Knowledge in DC Security</li> <li>Knowledge in Layers 1, 2 and 3 Datacenter Networks</li> <li>Cloud/ISP/Telco exposure</li> <li>Cisco CIMC management experience</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Hardware & Network Engineer
Beijing

2021-01-15T02:59:12-05:00

Engineering – Hardware

Hardware & Network Engineer

Beijing,

<This role requires the current and continued right to work in China> This is a contract based role in Beijing. Cisco Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, and we are enabling customers to debug networking issues in real time from anywhere! Cisco IT is going through a transformation towards software-defined everything. Our focus is to run our datacenter infrastructure as a code and have programmability through well-defined APIs. To support this transformation, we are looking for a hardworking individual who will be part of our Global Infrastructure team running Cisco IT Supply Chain datacenters around the world. You will be responsible to run and operate servers & network equipment and automate underlying processes using infrastructure as code principles. Are you interested in large scale data centre migrations? You have an opportunity to become part of a team that truly provides the building blocks for how our company grows! Benefits include being part of a group that supports one another, and enjoy building on our critical infrastructure for out customers. <h2>Responsibilities involve:</h2> <ul> <li>Engineering the physical networking of servers and storage devices within Meraki’s datacenters</li> <li>Physical network installation planning, fibre connections, datacenter cross connects, leaf & spine network troubleshooting and blocking issues, and any priorities that are set based on business objectives.</li> <li>Collaborating with the Site Reliability Engineers to develop the outstanding hardware troubleshooting solutions</li> <li>Partnering with engineering teams to build the simplest and effective solutions</li> <li>Executing hands on work at the local datacenter</li> <li>Installing server and network equipment</li> <li>Local travel required within state</li> </ul> <h2>You’re an ideal candidate if you:</h2> <ul> <li>0-2 years experience in IT, fixing servers or handling RMA cases</li> <li>Server and Network knowledge</li> <li>Linux or Unix basic bash scripting</li> <li>Solving broken servers for hardware failure</li> <li>Good project management skills</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Knowledge in DC Security</li> <li>Knowledge in Layers 1, 2 and 3 Datacenter Networks</li> <li>Cloud/ISP/Telco exposure</li> <li>Cisco CIMC management experience</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Hardware Program Manager, MV (Cameras)
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Hardware Program Manager, MV (Cameras)

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a leader and technical specialist in electrical engineering and camera development to build future Meraki Vision (MV) hardware. Our Hardware Program Managers lead all products and control every aspect of their creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! <h2>You will:</h2> <ul> <li style="font-weight: 400;">Develop architecture, author PRDs and lead RFQs for our new smart camera portfolio.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Build and track product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources</li> <li style="font-weight: 400;">Develop test plans, manufacturing SOPs, and quality processes.</li> <li style="font-weight: 400;">Work with product management, supply chain, and marketing to coordinate launch plans.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> <h2>You have:</h2> <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or a related discipline.</li> <li style="font-weight: 400;">5+ years of experience working with camera technologies and/or hardware products.</li> <li style="font-weight: 400;">3 years experience working with Asia-based manufacturers.</li> <li style="font-weight: 400;">6+ years in a hardware related role.</li> <li style="font-weight: 400;">Able to travel up to 20% to Taiwan.</li> <li style="font-weight: 400;">End-to-end product development experience on at least one product of reasonable complexity - the more, the better!</li> </ul> <h2>Nice to Have:</h2> <ul> <li style="font-weight: 400;">Experience with CMOS image sensor operation and tuning.</li> <li style="font-weight: 400;">Knowledgeable with lens selection and qualification.</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> <li style="font-weight: 400;">Cultural competence and understanding of Taiwanese and Chinese cultures.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Hardware Program Manager, Wireless Access Points (MR)
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Hardware Program Manager, Wireless Access Points (MR)

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our San Francisco Hardware team is seeking a technical expert in Wireless development to build future Meraki’s MR Cloud-Managed Wireless Access Points products.  Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! You Will: <ul> <li style="font-weight: 400;">Develop architecture, author PRDs, and participate in RFQs for our wireless access point portfolio.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Control product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources and incorporate feedback into the development plan.</li> <li style="font-weight: 400;">Develop manufacturing flow, test plans, and quality processes.</li> <li style="font-weight: 400;">Work with Product Management, Supply Chain, and Marketing to coordinate launch plans.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> You Have: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline.</li> <li style="font-weight: 400;">2+ years of experience working with hardware products.</li> <li style="font-weight: 400;">Expertise in RF and wireless standards.</li> <li style="font-weight: 400;">Have a track record of successful end to end product development</li> <li style="font-weight: 400;">Able to travel up to 20% to Taiwan and China.</li> </ul> Bonus Experience: <ul> <li style="font-weight: 400;">Experience with antenna design</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> </ul>   Does this sound like you? We’d love to hear from you. At Cisco Meraki, we don’t just accept differences – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Hardware Programs Manager
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Hardware Programs Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are looking for a Program Manager to join our Hardware Engineering team whose mission will be to make an impact on product launches for a multi-billion dollar business. This person will have a high degree of flexibility and a willingness to dive in and get things done, all while keeping the big picture in sight. Your Impact <ul> <li>Proven track record of leading complex hardware product schedules and engineering builds down to the small details</li> <li>High-level understanding & background in Electrical, Mechanical, Thermal, RF, etc engineering subject areas</li> <li>Basic understanding of embedded software development, device drivers, & software release methodology</li> <li>Understand and deal well with rapid development cycles and constant change; remain flexible and calm</li> <li>Sound understanding of JDM (joint development manufacturer) engagement model</li> <li>Managing and ensuring a flawless product transition from NPI to sustaining</li> <li>Build and track product schedules through NPI, coordinating with EE, ME, software, sourcing, packaging, certification, compliance, and quality teams</li> <li>Work across technology groups & business units to drive common processes & deliverables</li> </ul> Who You'll Work With This highly visible role that partners with Meraki’s HW Engineering, SW Engineering, Product Management, Finance, Compliance, Sourcing, GSM, JDM Partners, & GTM teams in driving strategy and execution for several NPI programs for switching (MS), access points (MR), & similar enterprise/SMB products Who You Are Proactive and highly self-motivated; demonstrates critical thinking capabilities with strong attention to detail. Your ability to analyze processes, define innovative solutions, present plans to the stakeholders at every level, and drive action in a fast-paced dynamic environment is key to success. Your expertise and collaborative style enables you to coordinate both internal teams & JDM partners to meet or exceed the committed performance You Have <ul> <li>BS and/or MS in EE/ME/IE or related field (MBA or PMP certification is a plus)</li> <li>7-10 years experience in a hardware engineering program management</li> <li>3+ years of experience working with Asia-based JDMs and/or CMs</li> <li>Excellent executive-level communication, presentation, and influencing skills</li> </ul> Does this sound like you? We’d love to hear from you. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Hardware Quality Engineer, RF
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Hardware Quality Engineer, RF

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Hardware Quality Engineer who will work with our JDM partners and Hardware team to prevent RF quality issues around our products.  Your work will involve: <ul> <li>Reviewing and helping define quality test standards during hardware development to minimize quality issues.</li> <li>Follow-up on RMA trends to improve the hardware development process.</li> <li>Using strong technical expertise to support challenging sustaining issues.</li> <li>Collaborating with the Manufacturing team to improve the production process.</li> </ul> You will: <ul> <li>Leverage your strong design experience to insert quality earlier into the hardware development process.</li> <li>Evaluate/Review design (e.g. schematics, lay-outs, test plans & test results, etc.) to improve quality.</li> <li>Use your design experience during EVT, DVT, and pilot production to help ensure a good quality product.</li> <li>Audit/Evaluate JDM hardware development processes to ensure they are producing a quality product.</li> <li>Work with JDM on continuous improvement of their hardware development process.</li> <li>Evaluate JDM manufacturing corrective actions for possible design improvement opportunities.</li> </ul> You have: <ul> <li>5+ years of experience in RF (WiFi, Bluetooth, LTE) hardware in design</li> <li>5+ years of PCBA/Hardware Design experience</li> <li>5+ years doing EVT and DVT</li> <li>BSEE or equivalent in experience</li> </ul> Bonus Points: <ul> <li>Experience with Asia JDM hardware development/manufacturing</li> <li>Antenna design experience</li> <li>Proficient in Mandarin</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Materials Manager
San Francisco

2021-01-11T17:15:54-05:00

Engineering – Hardware

Materials Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Materials Manager to join Cisco Meraki’s Supply Chain group. Our team is on a mission to build Agile, Flexible, and Sustainable Supply Chains. In this role, you will ensure continuity of supply and materials in support of Meraki Sales. You will be responsible for materials management and helping drive process improvements across the supply chain.  What You’ll do: <ul> <li style="font-weight: 400;">Responsible for readiness, availability, and visibility of materials necessary to meet production schedules and overall supply/demand goals</li> <li style="font-weight: 400;">Partner with JDMs and suppliers to develop key Supply Chain/Material processes in support of supply/demand goals</li> <li style="font-weight: 400;">Drive upside flexibility and create allocation strategies for constrained products that maximize revenue</li> <li style="font-weight: 400;">Identify E&O and other material risks, recommend a critical course of action, and own efforts to mitigate liabilities to the business</li> <li style="font-weight: 400;">Perform periodic Supply Chain audits to monitor JDM’s execution and to ensure accuracy of data in use by JDM.</li> <li style="font-weight: 400;">Prepare and communicate critical materials updates for NPIs, Sustaining and EOL materials</li> <li style="font-weight: 400;">Develop strong relationships with JDMs and suppliers</li> <li style="font-weight: 400;">Able to travel up to 20% Internationally</li> </ul> <h2>You Are:</h2> <ul> <li style="font-weight: 400;">Extraordinarily clear. You are able to distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</li> <li style="font-weight: 400;">You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</li> <li style="font-weight: 400;">You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying the impact.</li> <li style="font-weight: 400;">Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</li> <li style="font-weight: 400;">Protector. You are protective of Meraki’s talent.</li> </ul>   <h2>Education and Experience:</h2> <ul> <li style="font-weight: 400;">Bachelor’s preferably in Supply Chain, Finance, Industrial Engineering or a related field</li> <li style="font-weight: 400;">2-3 years of purchasing, supply chain, cost accounting, or material planning experience in consumer electronics or hi-tech manufacturing industry</li> <li style="font-weight: 400;">Exposure to contract manufacturing/JDM model preferred</li> <li style="font-weight: 400;">Prefer knowledge of ERP Operating Systems</li> <li style="font-weight: 400;">Advanced user of Excel, VBA, Python, or similar data visualization tool is required</li> </ul> At Cisco Meraki, we don’t just accept difference – it’s one of our key values. "Everybody In" means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of Oracle Ballpark, the Bay and beyond. We are equipped with an onsite gym, multiple kitchens stocked with awesome snacks, a coffee bar, catered lunches daily, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Mechanical Design and Manufacturing Lead Engineer
Taiwan

2021-01-11T17:15:54-05:00

Engineering – Hardware

Mechanical Design and Manufacturing Lead Engineer

Taiwan,

At Cisco Meraki, we are known for simplifying technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! As we scale, we are looking to hire a hybrid hardware engineer who will split their time between product design mechanical and manufacturing process engineering. <h2>Responsibilities:</h2> <ul> <li>Oversee the practical aspects of your design programs (50%)</li> <li>Collaborate with the Hardware Program Managers on form and function, working with manufacturers on iteration, and overseeing the transition of the product from concept sketch to mass production.</li> <li>Standardize manufacturing processes and specifications as Meraki’s local resource.</li> <li>Encourage and require the JDMs to document as well as follow Meraki standard processes for NPI, Sustaining & RMA activities.</li> <li>Work onsite with JDMs & other vendors to bring-up new processes, as needed.</li> <li>Provide oversight during critical production stages.</li> </ul> <h2>What you bring</h2> <ul> <li>Minimum of 5 years designing complex consumer electronics. 8+ years strongly preferred.</li> <li>Strong CAD skills with industry standard software – Creo preferred.</li> <li>Proven experience with part and product design validation.</li> <li>Successful track record coordinating detailed mechanical design by ODM/JDM partners.</li> <li>A good understanding of Offshore Manufacturing model (CM, JDM, ODM)</li> <li>Clarity in documenting issues. Persistence in following up on root cause analysis & corrective actions by responsible parties.</li> <li>Sound knowledge in Industrial design, Human factors, Thermal & Structural tradeoff’s.</li> <li>Excellent communication skills with internal teams and external partners.</li> <li>Working knowledge of high volume manufacturing processes, including but not limited to: plastic injection molding, die casting, and sheet metal forming.</li> <li>Unparalleled mechanical and design intuition.</li> <li>BS/MS ME or equivalent.</li> </ul> <h2>Bonus</h2> <ul> <li>Strong sketching abilities.</li> <li>Proven surfacing skills.</li> <li>Considerable NPI experience.</li> <li>Mandarin language skills</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   

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Channel Sales

Distribution Account Manager – China
Shanghai

2021-01-11T17:15:54-05:00

Channel Sales

Distribution Account Manager – China

Shanghai ,

<div class="MSWordContent"> Distribution Account Manager, China Shanghai   Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun).  With our new office in Shanghai, we are currently looking for talented Distribution Account Manager to join our fast growing sales team.   Cisco Meraki is seeking a highly entrepreneurial Distribution Account Manager to help rapidly scale our business through Cisco Meraki's distribution channel across the Greater China region.  You will be responsible for generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, fostering a desire to sell Cisco Meraki products, problem solving with our operations team to enable smooth transactions, and driving partner-led revenue. Ideal candidates will have excellent organizational and communication skills, creativity, and a passion for growing a business. This is a great growth role for an ambitious Distribution or Channel Account Manager seeking to broaden their experience, and make an impact on Cisco Meraki’s growth in the region. This position is based in Shanghai, Greater China. Responsibilities: <ul> <li>Support and strengthen executive, sales, marketing, and operations-level relationships with distributors</li> <li>Drive logistical, technical and sales readiness within distribution</li> <li>Manage and optimize order/operations flow with Cisco Meraki fulfillment</li> <li>Implement marketing and market development plans with assigned distributors to drive 2-Tier revenue growth</li> <li>Communicate programs, promotions, and product launches to Distribution sales teams and analyze trends</li> <li>Communicate effectively across Cisco and distributors to ensure the best possible outcomes</li> </ul> Qualifications: <ul> <li>Proven track record of effectiveness and over-performance in sales or partner management role</li> <li>Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential</li> <li>Prefer previous experience working with IT Distributors</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Able to travel 25% - 50% of time</li> <li>University Degree preferred  </li> </ul> Does this sounds like you, what are you waiting for? Apply now! </div> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Enablement

Strategy Lead - Product Enablement
San Francisco

2021-01-11T17:15:54-05:00

Product Enablement

Strategy Lead - Product Enablement

San Francisco,

Cisco Meraki is seeking an innovative and experienced strategy owner to oversee the development and success of Meraki’s training and enablement strategy. The Product Enablement team is responsible for crafting world class enablement experiences for Meraki audiences globally. We do this by developing, delivering, and enabling scalable programs and solutions that make Cisco Meraki technologies more accessible to everyone. In this role, you will partner with stakeholders across the Meraki organization to develop and deliver on short and long-term strategies that anticipates and delivers on the needs of Meraki consumers and sellers! Ideal candidates will have outstanding strategic thinking and analytical skills, excellent communication and relationship building capabilities, bias towards action, and are skilled at bringing together diverse groups to bring initiatives to life. <h2>What You Will Do</h2> <ul> <li>Drive the development of short, medium, and long-term strategies that align to Meraki’s vision for training and enablement</li> <li>Conduct research, analyze data, and leverage market insights to identify enablement gaps and needs, prioritize opportunities, and create compelling recommendations</li> <li>Partner with leaders and teams across the organization in the development of our training programs and experiences including Meraki Product Management, Cisco DevCX, and Learning Partners</li> <li>Define and manage success metrics; share insights that demonstrate impact of L&D and enablement initiatives to the PE leadership team and other leaders across the organization</li> <li>Partner with stakeholders across the Product Enablement team to execute strategies and ensure successful delivery of programs and initiatives</li> </ul> <h2>Who You Are</h2> <ul> <li>3-5 years in consulting, or equivalent experience and skills; experience in learning & development, training or enablement disciplines preferred</li> <li>A proven track record of setting and executing on strategic objectives that align with business and stakeholder needs</li> <li>Demonstrated experience in user research including needs assessments, surveying, gap analysis, and competitive analysis</li> <li>Strong analytical and critical thinking skills; experience to accurately translate large amounts of data into actionable recommendations</li> <li>Demonstrated success leading cross-functional projects</li> <li>Exceptional communication & relationship-building skills with individuals at all levels of an organization</li> <li>Detail-oriented and accountable: able to prioritize, meet deadlines, coordinate, and follow-through</li> <li>Proficiency in Excel and PPT</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Technical Trainer
Chicago

2021-01-11T17:15:54-05:00

Product Enablement

Technical Trainer

Chicago,

<h2>Who we are</h2> At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Our Product Enablement team helps to drive market adoption by developing, promoting, and delivering programs that build knowledge and create enthusiasm among participants! <h2>What you will do</h2> In this position, you are primarily responsible for evangelizing Cisco Meraki through our world-class CMNA & ECMS technical certification courses but also through other regional enablement initiatives. You will help Cisco Meraki partners and customer engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. We are looking for someone who will have technical knowledge and experience, communication skills, creativity, and a passion for teaching others about technology. <h2>Responsibilities:</h2> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) & Engineering Cisco Meraki Solutions (ECMS) training sessions throughout North America</li> <li>Develop and deliver technical updates and customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> </ul> <h2>Requirements:</h2> <ul> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Demonstrated project management skills and attention to detail</li> <li>Experience working with highly diverse and inclusive teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Nice to have - Bi-lingual Spanish or Portuguese</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Technical Training Content Engineer - Engineering
Remote within US

2021-01-11T17:15:54-05:00

Product Enablement

Technical Training Content Engineer - Engineering

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our beliefs? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and cameras, all led by Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Cisco Meraki is seeking a hardworking content engineer who has a deep expertise in IT networking, technical writing and training/enablement content creation! As a Content Engineer, you will be an extension of our product teams that crafts educational content aligned to your assigned product and technology domains. You’ll also help our instructional design team develop and review course content, student exercises, labs, and function as a subject matter expert to internal technical and non-technical team members. This role is part of our Product Enablement team. The Product Enablement team seeks to significantly increase market adoption and confidence in the Meraki platform by developing, delivering, enabling scalable and repeatable learning solutions that anticipate the training & enablement needs and increase platform awareness of all individuals who engage with Cisco Meraki to meet them wherever they are and however they learn best! <h2>What you’ll do:</h2> <ul> <li>Serve as a technical specialist within your product domains and provide consultancy services to Product Enablement and Meraki <a href="#_msocom_3">[A(3]</a> <a href="#_msocom_4">[KC4]</a></li> <li>Develop content strategies aligned with product & training goals</li> <li>Design, develop, and distribute training tools and resources such as standard operating procedures, reference guides, presentations, and other end-user documentation utilizing your technical writing expertise</li> <li>Collaborate with other Product Enablement, engineering, product, and leadership resources to build highly scalable and compelling training documentation and labs</li> <li>Ensure the quality and consistency of enablement content throughout its life cycle</li> </ul> <h2>Who you are:</h2> <ul> <li>Comprehensive technical expertise in the areas of network and systems engineering</li> <li>Shown project and program management</li> <li>Strong organizational skills and attention to detail</li> <li>Experience crafting technical training and enablement, content management, and content lifecycle management</li> <li>5+ years of experience within technical marketing, technical writing, or training development role</li> <li>Experience working on multi-functional teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>CCNP level technical understanding of wireless and wired LAN technologies</li> <li>Preferred experience with Meraki hardware and services</li> <li>Preferred experience in training, instructional design, curriculum development, and learning & development role</li> <li>Good communication skills</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Finance

Accounting Operations Analyst
San Francisco

2021-01-11T17:15:54-05:00

Finance

Accounting Operations Analyst

San Francisco,

Cisco Meraki is searching for an Accounting Operations Analyst to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? What You Will Do: You are a dynamic, motivated, and enthusiastic individual who thrives in a rapidly changing environment. In this role, you will contribute to a broad spectrum of operational accounting areas in order to maintain records of assets, liabilities, profit, and loss, tax liability, or other financial activities within the organization. You will interact closely with other Meraki business teams as internal stakeholders and other Cisco wide finance teams. Key Responsibilities: <ul> <li>Contribute to accounting functions including transaction processing relating to Cash and Bank, Accounts Payable, Accruals, Prepaids, and Fixed Assets</li> <li>Perform procedures in Procure to Pay process such as purchase requisition review, supplier onboarding and contribute to payment batch</li> <li>Work cross-functionally with business leaders and teams, finance, accounting, tax, and audit to troubleshoot financial questions/concerns</li> <li>Responsible for certain month-end and quarter-end closing activities such as accruals, cash flow reporting, account reconciliations, indirect tax related, submissions for financial statement footnotes reporting</li> <li>Participate in controls as they relate to Audit/SOX compliance</li> <li>Drive process improvement, simplification, and automation and support other ad hoc projects</li> </ul> Required Qualifications and Skills: <ul> <li>Bachelor’s degree in business related field (Finance or Accounting preferred)</li> <li>3 to 5 years of related experience in Accounting Operations (preferably Procure to Pay) or Accounting or Finance organization in a medium to large sized company</li> <li>Proficient in excel</li> <li>Foster positive work environment and ability to work on multiple deliverables in a fast-paced environment cross functionally</li> </ul> Nice to have qualifications: <ul> <li>Experience with Microsoft Great Plains or Oracle ERP systems such as Oracle Cloud Procure to Pay module</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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HR / Staffing

APJC Recruiter (9 Month Contract)
Sydney

2021-01-14T01:01:37-05:00

HR / Staffing

APJC Recruiter (9 Month Contract)

Sydney,

We’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to supervise and configure critical IT infrastructure that serves tens of millions of people every single day! Cisco Meraki is looking for a highly motivated and capable recruiter on a 9 month contract to join our APJC recruiting team. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced talent for our APJC region. Do you enjoy working in a face-paced, growth-focused environment? A large part of the role will be collaborating with our hiring managers to understand hiring needs, crafting strategic interview processes and find/closing high quality technical talent with little direction. You will have the freedom to experiment with new insights and drive towards crafting diverse and passionate teams. <h2>Who you are:</h2> <ul> <li>A Partner & Advisor: You are a trusted partner and advisor to your hiring managers</li> <li>Highly Adaptable: You thrive in a rapidly scaling and ever changing environment</li> <li>Candid: You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> <li>Bonus: If you are from a technical engineering background!</li> </ul> <h2>What you will do:</h2> <ul> <li>Develop and drive an engaging candidate experience across the team.</li> <li>Partner with our hiring managers to fully understand the business and set recruiting priorities.</li> <li>Monitor all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li>Build a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li>Champion Cisco Meraki’s philosophy and mission throughout various channels to creatively source, attract, engage, and hire a talented, passionate, diverse pool of candidates</li> <li>3-5 years experience</li> <li>Foster a high-touch outstanding candidate & hiring manager experience</li> </ul> <h2>Requirements include:</h2> <ul> <li>True passion for the candidate experience and natural relationship builder</li> <li>An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy</li> <li>Experience building recruiting processes using industry standard methodologies</li> <li>Interpersonal skills with attention to detail and the ability to prioritise in an high volume environment</li> <li>Excellent verbal and written communication skills</li> <li>Bonus: a technical background in an Engineering discipline</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Recruiter
Remote within US

2021-01-11T17:15:54-05:00

HR / Staffing

Technical Recruiter

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Cisco Meraki is looking for a highly motivated and capable senior recruiter to join our technical recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent across multiple teams. This role is for someone who thrives in a face-paced, growth-focused environment. You can effectively partner with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and passionate teams. <h2>A DAY IN THE LIFE OF A MERAKI RECRUITER:</h2> <ul> <li style="font-weight: 400;">Develop and drive an engaging candidate experience.</li> <li style="font-weight: 400;">Partner and act as a talent consultant with hiring managers to fully understand the business and set recruiting priorities.</li> <li style="font-weight: 400;">Build recruiting practices, including structuring roles with the hiring manager and team, serve as an advisor in crafting the assessment processes, and leverage market data and expertise when overseeing new recruitment processes.</li> <li style="font-weight: 400;">You will own the full life cycle of recruiting efforts for experienced hires. This includes scoping roles, generating pipeline, screening, setting interview strategies, extending offers, and partnering with the pre-boarding team.</li> <li style="font-weight: 400;">Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li style="font-weight: 400;">Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li style="font-weight: 400;">Serve as a knowledgeable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li style="font-weight: 400;">Lead cross-team special projects to completion.</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU HAVE:</h2> <ul> <li style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</li> <li style="font-weight: 400;">Experience building recruiting processes using industry best practices for software engineering roles in particular.</li> <li style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulate ideas clearly and succinctly and deploy influence when necessary.</li> <li style="font-weight: 400;">Demonstrable experience leading impactful cross-team projects.</li> </ul> Does this sound like you? We’d love to hear from you! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Recruiting Lead
Remote within US

2021-01-11T17:15:54-05:00

HR / Staffing

Technical Recruiting Lead

Remote within US,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is looking for a highly motivated and capable Recruiting Lead to join our Talent Acquisition team. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our engineering team. This role is both a programmatic lead for our recruiting initiatives and a full-cycle recruiter role. You will partner with hiring managers to understand hiring needs, craft strategic initiatives and mentor teammates to find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse teams. This opportunity focuses on 30% programs/operations/special projects and 70% full-cycle recruiting. <h2>A DAY IN THE LIFE OF A MERAKI RECRUITING LEAD:</h2> <ul> <li style="font-weight: 400;">You will own the full life cycle of recruiting efforts for experienced hires. This includes scoping roles, generating pipeline, screening, setting interview strategies, extending offers, and partnering with the pre-boarding team.</li> <li style="font-weight: 400;">Build strategic relationships with global and cross-functional partners to drive improvements to the diversity recruiting strategy.</li> <li style="font-weight: 400;">Be a talent consultant to hiring managers and the leadership team to fully understand the business, evaluate recruitment and operation effectiveness, and establish/maintain metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to leadership.</li> <li style="font-weight: 400;">Lead cross-team projects to completion which may include compensation analysis, site strategy, competitive intelligence, etc.</li> <li style="font-weight: 400;">Build repeatable, scalable recruiting practices from scratch including structuring roles with hiring manager and team to optimize for efficiency and throughput.</li> <li style="font-weight: 400;">Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li style="font-weight: 400;">Mentor and guide recruiting team members on key projects to enhance productivity. Build team morale and ensure compliance with hiring practices.</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU HAVE:</h2> <ul> <li style="font-weight: 400;">5+ years of full-cycle technical recruiting experience with 2+ years leading projects, initiatives, or equivalent experience.</li> <li style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</li> <li style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering roles in particular.</li> <li style="font-weight: 400;">Excellent communication and relationship-building skills. Experience working with leadership and key cross-functional stakeholders.</li> <li style="font-weight: 400;">Strong consultative skills with an emphasis on tact and diplomacy. Articulate ideas clearly and succinctly and deploy influence when necessary. </li> <li style="font-weight: 400;">Experience prioritizing high exposure projects and driving them to completion with minimal direction.</li> </ul> Does this sound like you? We’d love to hear from you! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing

APJC Channel Marketing Manager
Sydney

2021-01-15T03:16:31-05:00

Marketing

APJC Channel Marketing Manager

Sydney,

Join the small, high-impact marketing team that fuels Meraki growth through our channel partners! We are looking for a thoughtful, creative, ambitious, and partner oriented individual to join our channel marketing team. This role is based in Sydney, and you’ll be part of a global team of talented marketers that is setting a new standard in partner marketing by building outstanding and innovative campaigns that our partners love! Are you driven by getting results, and hungry for growth? You will think strategically, be able to experiment, and have a laser-focused ability to execute with consistent quality. In this role, you will be responsible for marketing ‘to’ and ‘through’ channel partners in Cisco Meraki’s APJC regions. Your goal will be to assess and find opportunities to best work with our channel sales team to mobilize our channel partners – finding new and innovative ways to empower our partners’ sales teams, to build lasting relationships between Meraki sales and partner sales, to differentiate the Cisco Meraki brand, and to help our partners grow their business with Meraki. <h2>Responsibilities</h2> <ul> <li>Design and launch scalable campaigns across our partner community to generate revenue, partner engagement, and to position Meraki as a leader in the industry</li> <li>Work with Cisco marketing teams to find opportunities to insert Meraki in partner programs and facilitate channel marketing execution through MDF programs</li> </ul> Design and execute creative marketing initiatives for several of Meraki top strategic partners by: <ol> <li>building relationships with key partner contacts;</li> <li>developing education initiatives or promotions for partner teams to drive lead generation and new business, and (3) building effective campaigns to help partners share Meraki with their customers</li> </ol> <ul> <li>Build resources and collateral to enable partners and Cisco teams to easily position and sell Meraki</li> <li>Collaborate across the Meraki business leadership, marketing, strategy, product, and sales teams to align partner plans with marketing priorities and develop a comprehensive channel marketing strategy</li> <li>Manage channel campaign reporting, supervise quarterly metrics, and make vital program adjustments to improve performance</li> </ul> <h2>Requirements</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>4+ years of marketing experience, minimum 1-2 years in channel marketing or sales preferred</li> <li>Innovative and creative problem-solver with strong communication skills</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Audience Marketing Manager - Service Provider/MSP
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Audience Marketing Manager - Service Provider/MSP

Remote within US,

Cisco Meraki marketing is evolving, and we want you to be a part of that evolution by joining the Audience Marketing team. Audience Marketing sits within Market Strategy, and has been built to help us segment and get closer to our audiences – customers and partners alike, to see the world through their eyes, and to meet them where they are. Working alongside a similar role focused on resellers and distributors, you’ll have the opportunity to become the expert in – and advocate for – Service Providers and Managed Service Providers, who are both our customers and our partners. You will help develop strategies, messaging, and tailored approaches to increase Meraki visibility for these audiences, and drive adoption of Meraki as a technology of choice for service creation. Candidates for this role will be first and foremost, partner obsessed, with a passion for the relentless pursuit of better partner experiences. The role will reward those who are imaginative, creative, collaborative, adaptable, proactive, and strategic in their thinking! <h2>What you'll do</h2> <ul> <li>Establish a partner-first marketing communications strategy, targeting our Service Provider and Managed Service Provider audiences</li> <li>In close collaboration with the Integrated Marketing team, identify current content and communication gaps, and drive creation of a comprehensive plan to bridge those gaps and identify new opportunities</li> <li>Work closely with the Integrated Marketing organization on sell-through campaigns focusing on our top Service Provider accounts</li> <li>Establish a close working relationship with the Cisco SpaaCh (Service Provider as a Channel) teams, create joint work streams, and ensure execution of sell-through campaigns with key Service Providers</li> <li>Become an expert in on all things SP/MSP, and inform marketing campaign efforts to and through these audiences</li> <li>Leverage market data and insight to identify consistent behaviors and inform strategy.</li> <li>Collaborate on the development of innovative, segment-relevant omnichannel audience campaigns, and personalization strategies, driven by Marketing OKRs.</li> <li>Be an advocate for the voice of your audience, and ensure it is represented in new campaigns.</li> </ul> <h2>Who you are</h2> <ul> <li>5+ years in sales and marketing roles within a Tech B2B organization</li> <li>Experience with quantitative and qualitative data outputs to make informed decisions</li> <li>Experience working with cross-functional teams and crafting seamless alignment</li> <li>Proven interpersonal, influencing and collaborative experience</li> <li>Prior experiences within a partner focused organization, particularly exposure to the Service Provider business model, a bonus</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Digital Media Manager - E-Commerce
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Digital Media Manager - E-Commerce

Remote within US,

  Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for a Digital Media Manager to join the Go To Market: Digital team, driving global awareness and demand-gen media campaigns for Meraki Go! You will work alongside other digital media managers, owning the strategy, execution, and optimization of key campaigns - with support from media agency partners. You will report to the Head of Go to Market: Digital and Web, and have an active role in all facets of our go-to-market execution, including messaging approach, budgeting, paid search and SEO recommendations, and more! This role is based in the Mission Bay, San Francisco office and will support teams globally. Initially, must be able to remote work with teams worldwide. <h2>What you'll do</h2> <ul> <li>Plan and implement Meraki B2C media strategies across all channels – ensuring campaigns achieve key awareness and customer acquisition objectives</li> <li>Develop and own an audience-first approach to managing media, with strategic management of considerations</li> <li>Own connections from media platforms (Salesforce, Marketo, LiveRamp, etc)</li> <li>Work closely with agency partners, managing performance optimizations, budgets, measurement models, and timelines</li> <li>Partner with Integrated Marketing Managers and Audience Marketing Managers on campaign briefs, objectives, and strategies - reporting on metrics and offering insights for improved performance</li> <li>Manage global paid search strategies, including within the Amazon ads platform</li> <li>Be a trusted advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer/market oriented enhancements and web innovations</li> <li>Champion or test media approaches that are in line with Meraki’s current and future objectives</li> </ul> <h2>Who you are</h2> <ul> <li>At least 5-8 years of proven digital media experience in B2C including paid search</li> <li>Ability to accurately and consistently evaluate complex data from multiple sources, and provide reports sharing key data, insightful analysis, and meaningful recommendations</li> <li>Familiarity with the ad tech industry and solutions</li> <li>Experienced in SEO as it relates to filling in the gaps with a paid search strategies</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable managing agency partners and contracts</li> <li>Bachelor's Degree required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Email Marketing Automation Manager
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Email Marketing Automation Manager

Remote within US,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. We’re looking for an experienced marketing operations professional to manage the global execution of our email campaigns. A deeply cross-functional role, requiring both technical expertise and tactical execution. The right candidate will have experience working with agencies, be Marketo certified, and comfortable working in a fast-paced, hands-on environment. <h2>What You Will Do</h2> <ul> <li>Oversee and execute Marketo campaigns, nurture programs, landing pages, and emails</li> <li>Manage project timelines, ensuring that all activities occur as planned and that campaigns are executed on time.</li> <li>Help to identify, document, and enhance internal business processes</li> <li>Work collaboratively with the team to develop, monitor, test and optimize Marketo programs for all stages of the marketing and sales funnels.</li> <li>Manage the build and execution of marketing emails in Marketo</li> <li>Run email calendar</li> <li>Manage and produce campaign-specific metrics and retrospectives</li> <li>Audience segmentation and list build</li> <li>Manage the execution of on-going company surveys (internal and external)</li> </ul> <h2>Who You Are</h2> <ul> <li>3+ years of experience in marketing or marketing operations</li> <li>1+ years of experience working in an Agile Marketing environment</li> <li>Program and project management skills required</li> <li>3-5 years of Marketo experience with 2-3 years of Salesforce experience</li> <li>Must be self-motivated, passionate about Email Automation, and enjoys learning</li> <li>Strong business acumen and quantitative analytical skills</li> <li>Four-year college degree minimum</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Email Marketing Strategist
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Email Marketing Strategist

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an Email Marketing Strategist to join the Go To Market: Digital team, to accelerate business impact through smart and engaging email marketing practices! You will work alongside integrated marketing leaders, operations, and customer marketing managers to generate communication streams that are personalized, relevant, and bring users through the funnel into sales-readiness states. You will report to the Head of Go to Market: Digital and Web, and have an active role in all facets of our go-to-market execution, including messaging approach, campaign strategies, and digital growth strategies. <h2>What you'll do</h2> <ul> <li>Own the opt-in marketing email database strategy, providing email “products” that engage contacts & leads in meaningful ways</li> <li>Coordinate closely with marketing operations to define segmentation, opt-in privacy policies, and engagement tactics</li> <li>Concept email touchpoints that align with sales and marketing themes, as well as new approaches to communicating the value of the Meraki brand via email</li> <li>Generate content ideas and A/B test strategies for list growth, customer engagement and increased conversions.</li> <li>Develop automation plans to reach targeted audience at the right time, continually optimizing based on results</li> <li>Collaborate with cross-functional stakeholders to develop email marketing storytelling that communicates the value of Meraki brand and leads users down a purchase path</li> <li>Maintained and updated email calendar of campaigns across all segments, from customer engagement to new lead nurturing.</li> <li>Coordinate design, copy development, coding and UAT of email campaigns to drive customer loyalty.</li> <li>Optimize ecommerce communications for Meraki Go</li> </ul> <h2>Who you are</h2> <ul> <li>8+ years of proven email marketing positions within B2B, B2C businesses</li> <li>Proficient using marketing automation (Marketo) and CRM (Salesforce) technology</li> <li>Abreast of, and actively pursuing knowledge of, the latest digital marketing trends</li> <li>Strong analytical and strategic copywriting skills, understanding of A/B testing practices, ability to draw conclusions from data and take action accordingly</li> <li>Bachelor's Degree required</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Global Head of Web Strategy
San Francisco

2021-01-11T17:15:54-05:00

Marketing

Global Head of Web Strategy

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced Global Head of Web Strategy to drive the strategic direction, short- and long-term vision, development, and optimization of Meraki web properties to improve the overall customer experience, and maximize return on investment! As part of the Meraki’s Global Go to Market team, this leader would partner with the Head of Web Development & Operations, Brand and Design, Content Marketing, Market and Audience Strategy, Regional Leads across EMEAR, LATAM, and APJC, ensuring the roadmap aligns with Meraki’s growth objectives and technical capabilities. You will manage feedback from Sales, Marketing, and User Research to improve the visitor experience, identify inefficiencies across the funnel and communicate plans (and risks) broadly across the organization! You will report to the Head of Go to Market: Digital and Web, and have an active role in all facets of our marketing strategy ensuring we express Meraki’s value and differentiation while delivering web experiences that drive engagement and action. This role is based in the Mission Bay, San Francisco office and will support global teams. Up to 10% travel is envisioned although, at least initially, must be able to remote work with teams worldwide. <h2>What you'll do</h2> <ul> <li>Champion the business case for strategic web projects with internal stakeholders, demonstrating the value that each enhancement has on the business</li> <li>Translate the business case into a roadmap, providing structure and order to the Web Development & Operations team</li> <li>Partner alongside the Global Head of Web Dev Ops to ensure initiatives can be executed within our tech stack, budget and timeframe. Explore innovative solutions together and coordinate roadmap and rollout timing</li> <li>Relentlessly prioritize web plans for impact or market opportunity</li> <li>Manage SEO agency partners and develop strategies that optimize our investments and performance</li> <li>Deliver business, technical and operational feedback to stakeholders</li> <li>Be a trusted advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer/market oriented enhancements and web innovations</li> </ul> <h2>Who you are</h2> <ul> <li>10+ years of proven web experience in B2B and/or B2C</li> <li>Confirmed leader with a track record for web development</li> <li>Metrics oriented approach to continuous improvement web, SEM and SEO marketing tactics</li> <li>Understand the in-depth business, technical and operational practices of B2B and eCommerce websites</li> <li>Strong ability to translate features into differentiated value and business benefits</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable leading and collaborating in an Agile Marketing environment</li> <li>Bachelor's Degree required, MBA or Masters Degree a plus</li> <li>Up to 10% travel required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Head of Marketing EMEA
London

2021-01-11T17:15:54-05:00

Marketing

Head of Marketing EMEA

London,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. To help us in that mission, we are looking for a marketing leader to drive our Integrated Marketing strategy across the EMEAR region. The ideal candidate has a balance of strategy with a strong “roll-up your sleeves and get it done” attitude. In this role, you will manage a team of integrated marketers who cover key EMEAR countries, help the team navigate a complex and fast-paced environment, enable cross-functional work to understand the business needs, and assist the team in building measurable plans that impact the bottom line and drive revenue. <h2>Responsibilities:</h2> <ul> <li>Set a growth strategy and provide direction for the EMEAR Integrated Marketing team, define goals, craft new programs, and track and analyse metrics/results across marketing channels</li> <li>Own regional marketing roadmap that is developed in collaboration with cross functional teams including sales, marketing and product</li> <li>Maintain ongoing partnerships with global marketing leaders to ensure alignment and successful implementation of campaigns</li> <li>Understand the market and customer trends in the region and customise programs as needed</li> <li>Attract, retain, and develop a high-performing team; provide ongoing professional development of all team members</li> <li>Build a team environment that encourages innovation and collaboration</li> </ul> <h2>Skills:</h2> <ul> <li>10+ years in marketing, 5+ years in developing and leading teams</li> <li>Strong conceptual and strategic problem solver who is able to communicate effectively and influence others</li> <li>Consistent track record of working at the strategic and tactical level to develop and execute compelling coordinated marketing campaigns</li> <li>Experienced in building teams, demonstrating the ability to lead and deliver on various projects under pressure</li> <li>Strong ability to prioritise and execute on multiple work streams</li> <li>Clear, concise, and transparent communicator</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Head of Private Sector - Audience Marketing
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Head of Private Sector - Audience Marketing

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Audience Marketing sits at the intersection between the Meraki Platform and our customers and partners. Audience Marketers provide strategic guidance and support our overall marketing efforts, driving maximum impact for those efforts by ensuring marketing output resonates effectively with those it’s intended to reach. Our team is growing, and we’re now looking to hire our first Head of Private Sector in the Audience Marketing team! This is a ‘player/coach’ role, leading a small team and also taking on responsibility of audience strategy for our smaller customers. Consequently this will be a great opportunity for someone looking to apply their leadership experience, while directly contributing to the outcomes and success of the team. Success in this role will be based on an ability to balance motivating, nurturing and representing the Private Sector team, together with driving Audience Marketing for our small and micro sized customers. In doing so you will focus on capturing attention – with internal stakeholders and customer prospects – driving traffic to marketing assets, maintaining engagement, cultivating impressions, building influence, reducing churn, and helping Meraki Marketing win and retain customers by winning hearts and minds. Candidates for this role should be – first and foremost – customer obsessed, with a passion for the relentless pursuit of better customer experiences using Meraki technology. The role will reward those who are organized, imaginative, creative, collaborative, adaptable, self-motivated, and strategic in their thinking! <h2>What you'll do</h2> <ul> <li>Lead a small team of two Audience Marketing Managers who cover all focus market verticals in the private sector, for midmarket to enterprise customer segments.</li> <li>Maintain status of in-flight private sector programs in support of regular program reviews and brainstorms.</li> <li>Develop performance metrics that demonstrate contribution and success for the team.</li> <li>Maximize team efficiency through the adoption of best practices and looking for potential overlapping messaging between market verticals.</li> <li>Work together with other Market Strategy teams to ensure maximum flow of knowledge, and drive collaborative effectiveness.</li> <li>Own and drive Audience Marketing for our small and micro sized customers, establishing positioning and working with Integrated Marketing to support campaigns targeted at these customers.</li> </ul> <h2>Who You Are</h2> <ul> <li>7+ years in sales and marketing roles within a Tech B2B organization, including a minimum of 1 year of supervisory/leadership experience</li> <li>Experience working with quantitative and qualitative data outputs to make informed decisions</li> <li>Experience working with cross-functional teams and creating seamless alignment</li> <li>Demonstrable interpersonal, influencing and collaborative experiences</li> <li>Knowledge of computer networking technology is beneficial.</li> <li>Some travel required to support research</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Integrated Marketing Manager - US Government
San Francisco

2021-01-11T17:15:54-05:00

Marketing

Integrated Marketing Manager - US Government

San Francisco,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. To help us in that mission, we are looking for an Integrated Marketing Manager to focus on our US Public Sector segment, specifically owning Federal and State + Local Government campaign strategy. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution. <h2>What You'll Do</h2> <ul> <li>Develop an end-to-end marketing plan for both Federal and State + Local Government that backs into sales growth targets</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources for amplifying programs in international markets</li> <li>Maintain ongoing partnerships with regional marketing leads to ensure successful implementation of campaigns in key markets globally</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Who You Are</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple outreach channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Exceptional team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Marketing Automation Manager
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Marketing Automation Manager

Remote within US,

We’re looking for an experienced marketing operations professional to lead the global strategy, optimization, and maintenance of our marketing optimization platform. A deeply cross-functional role, requiring both strategic and tactical execution, the right candidate will be comfortable in a fast-paced, hands-on environment, with a proven ability to transform how work gets done across marketing. If you know you have a strong point of view, and experience utilizing Marketo to it’s fullest potential, and are passionate about building new processes and capabilities, then this is the job for you! <h2>What you will do </h2> <ul> <li>Manage Marketo architecture, and roadmap</li> <li>Work with team to review program/campaign requirements and identify areas of optimization</li> <li>Measure and optimize lead nurturing workflows with a focus on driving engagement, efficiency, and scalability</li> <li>Work collaboratively with team members to manage lead quality, and lead scoring</li> <li>Assess ad hoc automation and integration project requests, determine prioritization, and the best approach to support.</li> <li>Segment lists based on demographic and firmographic data and behaviors like past email engagement and website interactions</li> <li>Measure and optimize lead nurturing workflows with a focus on driving engagement, efficiency, and scalability</li> <li>Manage our preference center, minimizing list decay and unsubscribes</li> </ul> <h2>Who you are</h2> <ul> <li>Must be able to work in a fast-paced environment</li> <li>Program and project management skill</li> <li>3-5 years of Marketo Experience with 2-3 years of Salesforce Experience</li> <li>Must be self-motivated, passionate about Marketing Automation, and enjoys learning</li> <li>Strong business acumen and quantitative analytical skills.</li> <li>Fast Learner – Can achieve power-user status on multiple tools quickly</li> <li>Four-year college degree</li> <li>3 or more years of experience in marketing or marketing operations</li> <li>One or more years of experience working in an Agile Marketing environment</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing Data Analyst
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Marketing Data Analyst

Remote within US,

We’re looking for an experienced Marketing Data Analyst to work with the business to determine and document reporting and analytic requirements, create mock-ups, and develop reports, dashboards and analytics that help drive company objectives. <h2>What You'll Do</h2> <ul> <li>Analyze data, identify trends, and audit processes as they relate to marketing campaigns, conversion rates, pipeline, ROI and ad spend.</li> <li>Develop, Build and report both scheduled and ad-hoc analysis of new and existing metrics</li> <li>Detailed requirements gathering</li> <li>Improve department reporting procedures, accuracy through automation, and query optimization, as well as manage data integrity</li> <li>Engage with internal resource teams and experts, as well as vendors to monitor and assess conversion, spend, ROI, etc.</li> <li>Identify gaps and opportunities to improve efficiencies, acquisition and conversion performance</li> <li>Research market and competitive landscape in support of program/ product development and rollout</li> <li>Provide internal customers and executive management with thoughtful insights into customer trends and marketing campaign performance</li> <li>Explain complex topics through clear and concise oral and written communication</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years of data analytics experience, preferably in marketing and digital marketing</li> <li>Experience analyzing and tracking multiple data points across platforms and sources, while coming to actionable conclusions based upon the data</li> <li>Experience with SQL, Tableau, Snowflake, Matililon and SFDC</li> <li>Python experience preferred</li> <li>Experience with CRMs is a plus</li> <li>Demonstrated ability to think strategically and use data to recommend actions</li> <li>Proven ability to build relationships and operate effectively within a team</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing Project Manager – EMEA & Channel campaigns
London
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Marketing Project Manager – EMEA & Channel campaigns

London,Remote within US,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! We are looking for a Marketing Project Manager to help manage cross-functional Marketing campaigns. In this role, you will work with Audience Marketing, Integrated Marketing, Content Marketing, Channel Marketing, and GTM Marketing teams to drive progress on Marketing initiatives and projects! This role requires someone to help define Marketing strategy by guiding stakeholders to follow processes to inform strategy development! The individual can be based in the UK (London) or remote in the US (East Coast). You will work with the team to manage prioritization and develop processes to make your team more efficient and effective. Communication and collaboration are your strengths as you will be the owner of the process with a solutions oriented attitude. The role will report to our Director of Marketing Project Management, and would be a great fit for someone with an appetite to strategically influence a fast paced marketing organization. <h2>What You'll Do</h2> <ul> <li>Help prioritize and manage projects within the EMEA integrated marketing team and Channel Marketing team.</li> <li>Work with internal Marketing teams to define project plans for Marketing initiatives and campaigns</li> <li>Own and manage end-to-end projects for cross-functional marketing campaigns and projects, ensuring timely delivery</li> <li>Develop and update project plans/workback schedules for multiple projects, and execute on milestones and deliverables</li> <li>Identify risks, create contingency plans, and provide creative solutions in a dynamic environment</li> <li>Work with teams and individuals to mitigate conflicts and resolve issues as needed</li> <li>Track and communicate progress to team, executives, and other collaborators</li> <li>Create agendas, facilitate meeting content, and lead project meetings and kick-offs</li> </ul> <h2>What We're Looking For</h2> <ul> <li>3 years of project management experience and Marketing experience required</li> <li>Excellent organizational and planning skills with attention to detail</li> <li>Experience in creating project or workback plans</li> <li>Experience working with marketing agencies</li> <li>Experience working with Marketing teams and Marketing campaigns or launches</li> <li>Outstanding interpersonal skills and ability to build and nurture relationships</li> <li>Excellent expectation management skills</li> <li>Proactive problem solver</li> <li>Self-driven, responsible, flexible team player and able to take ownership on projects</li> <li>Graceful when working to tight deadlines</li> <li>Strong verbal and written communication skills</li> <li>Proven ability to work in a fast-paced, dynamic environment and be comfortable with ambiguity and adapting to situations or priorities</li> <li>High-level proficiency in Google Docs, Sheets, Slides, and Drive preferred, as well as project management tools</li> <li>Bachelor's degree required</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Check out more of our benefits on our job page, at<a href="https://meraki.cisco.com/jobs"> https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Partner Marketing Manager, Global Team Lead
Remote within US

2021-01-13T09:09:15-05:00

Marketing

Partner Marketing Manager, Global Team Lead

Remote within US,

Join our talented and growing global channel marketing team! We are searching for an experienced channel marketer to come and lead our global team of partner marketers. If you love collaborating with both channel sales and the broader marketing organization, then this role is for you. To get results, you’ll need to be hungry for growth, think strategically, be willing to experiment, and instill a laser-focused ability to execute with consistent quality across your team! In this role, you will be responsible for managing a team of channel marketers responsible for marketing plans delivered both ‘to’ and ‘through’ Cisco Meraki’s expansive partner network. Your top priorities will be to create an annual channel marketing plan that aligns to both marketing and sales plans, think of ways we can plug into the broader Cisco Partner ecosystem, mentor the channel marketing team, maintain relationships with channel sales leaders, and establish new and innovative ways to drive revenue through our channel-- while simultaneously helping our partners grow their businesses. <h2>What You'll Do</h2> <ul> <li>Collaborate across the Meraki business leadership, sales, marketing, strategy, and product teams</li> <li>Actively expand team’s impact and visibility within Meraki and Cisco in each region</li> <li>Develop and communicate a comprehensive global and regional channel marketing strategy</li> <li>Ensure global plans are infused into regional efforts</li> <li>Hire and train team members; provide professional development of all team members</li> <li>Provide vision and direction for your team, define goals, design partner programs, and track and analyse metrics/results</li> <li>Assist the channel marketers with design and launch of scalable campaigns across our partner community to generate revenue, partner engagement, and to position Meraki as a leader in the industry</li> <li>Work with Cisco marketing teams to find opportunities to insert Meraki in partner programs and facilitate channel marketing execution through MDF programs</li> <li>Manage channel campaign reporting, monitor quarterly metrics, and make necessary program adjustments to improve performance</li> <li>Balance the needs of new ways to approach partner acquisition with supporting the continued growth of established channels</li> </ul> <h2>Who You Are</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>7+ years of marketing experience, minimum 4 years in channel marketing preferred</li> <li>3+ years of experience managing a team</li> <li>Innovative and creative problem-solver with strong communication skills</li> <li>Exceptional team collaborator, open to idea/project iteration</li> <li>Ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Partner Marketing Operations Manager
Remote within US

2021-01-13T09:25:20-05:00

Marketing

Partner Marketing Operations Manager

Remote within US,

The Partner Marketing Operations Manager will be responsible for building and executing business objectives for the Global Partner Marketing organization. The perfect candidate will be passionate about technology, automation, campaign execution, and analysis! Critical to your success will be your ability to define a new function in the organization. We will look to you to uncover and broadcast insights that align and help activate our partner’s needs across partner marketing efforts. <h2>What you’ll do</h2> <ul> <li>Own the partner lead journey from inquiry to closed-won</li> <li>Support partner marketing and partner sales teams with enablement, tools, analytics, and data analysis.</li> <li>Own and manage the integration between Marketo and Partner portal</li> <li>Spearhead the development of new, innovative features of the Meraki Partner Portal to create a world-class digital partner experience</li> <li>Create agile processes for marketing campaigns and new product launches</li> <li>Work with the business systems team to build requirements, troubleshoot, and manage partner portal access issues</li> <li>Assess ad hoc automation and integration project requests, determine prioritization, and the best approach to support.</li> <li>Manage and govern partner data strategy and hygiene</li> </ul> <h2>Who you are</h2> <ul> <li>You must be able to work in a fast-paced environment</li> <li>You have 3-5 years of Marketo Experience with 2-3 years of Salesforce Experience</li> <li>You are self-motivated, passionate about Marketing Automation, and enjoys learning</li> <li>You have strong business acumen and quantitative analytical skills.</li> <li>Fast Learner – Can achieve power-user status on multiple tools quickly</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Product Marketing Manager - IoT/Sensors
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Product Marketing Manager - IoT/Sensors

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Product Marketing Manager to support a rapidly growing Meraki business. Do you love to explain complex technologies in a simple manner? Are you excited by understanding the issues of IOT deployments, determining a solution presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you ? Are you a great teammate who wants to partner with a Product Manager, Other Marketing and Sales Representatives to drive a winning market strategy? If yes then we want to meet you. As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. Preferred location for this role is in the SFO office but may be open for other candidates in the US and will support global teams, as such, up to 20% travel is required. <h2>What You'll Do:</h2> <ul> <li>Become an expert in all things related to Networking and IOT at Meraki</li> <li>Understand, and share perspective, on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Work with PM to craft messaging for the Meraki Networking and IOT Products</li> <li>Deliver technical product feedback to stakeholders</li> <li>Be a trusted technical advisor and work with the wider marketing team to contribute to and provide/validate content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth technical collateral and tools for some of the largest enterprise customers in the world</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 6+ years of hands on technical experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Masters Degree or MBA preferred</li> <li>Experience working in the IOT technology and/or networking industry a plus</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Access Product Marketing Manager
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Senior Access Product Marketing Manager

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 8 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Senior Product Marketing Manager - Access to support a rapidly growing Meraki business! Do you love to explain complex technologies in a simple manner? Are you excited by Wi-Fi, enterprise switching, mobile device management, IT and network security, presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you? Are you a great player-coach who wants to partner with Product Management, Marketing and Sales teammates to drive a winning market strategy? If yes, then we want to meet you! As a part of the Product Marketing team you will help shape product marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. <h2>What you'll do:</h2> <ul> <li>Become an expert in all things related to our Access portfolio – an innovative cloud-based Wi-Fi, switching and mobile device management product line that seamlessly integrates into our management dashboard for unparalleled visibility of IT and physical environments</li> <li>Collaborate with the Product / Solutions Marketing teams to develop a comprehensive Networking, Wi-Fi, switching and mobile device management positioning and messaging strategy</li> <li>Understand and share perspectives on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Lead the development of messaging for the Meraki Access solution and product portfolio</li> <li>Be a trusted technical and marketing leader, contributor and author while working with the wider marketing team on go-to-market and demand generation activities</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth collateral and tools for some of the largest enterprise customers in the world</li> <li>Develop comprehensive enablement kits for sellers and partners</li> <li>Mentor, actively coach and collaborate with Access portfolio product marketers</li> </ul> <h2>Who you are</h2> <ul> <li>You have 8+ years of hands-on experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You have 3+ years of management experience leading technical, marketing or sales professionals with a track record for program execution, individual and team development</li> <li>You have experience articulating the value / benefits of advanced technical concepts such as Artificial Intelligence (AI) and Machine Learning (ML) in the context of solving customer experience or business challenges</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain value and benefits derived from technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Master’s Degree or MBA preferred</li> <li>Experience working in the IT, networking, security or mobility industry a plus</li> <li>You are willing to travel as needed, up to 25% envisioned</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Senior Digital Media Manager
San Francisco

2021-01-11T17:15:54-05:00

Marketing

Senior Digital Media Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for a Senior Media Manager to join the Go To Market: Digital team, driving global awareness and demand-gen media campaigns! You will work alongside other digital media managers, owning the strategy, execution, and optimization of key campaigns - with support from media agency partners. You will report to the Head of Go to Market: Digital and Web, and have an active role in all facets of our go-to-market execution, including messaging approach, budgeting, paid search and SEO recommendations, and more. This role is based in the Mission Bay, San Francisco office and will support teams globally. Initially, must be able to remote work with teams worldwide. <h2>What you'll do</h2> <ul> <li>Plan and implement Meraki B2B and B2C media strategies across all channels – ensuring campaigns achieve key objectives, and generate high quality leads at the lowest CPA</li> <li>Develop and own an audience-first approach to managing media, with strategic management of considerations</li> <li>Own connections from media platforms (Salesforce, Marketo, LiveRamp, etc)</li> <li>Work closely with agency partners, managing performance optimizations, budgets, measurement models, and timelines</li> <li>Partner with Integrated Marketing Managers and Audience Marketing Managers on campaign briefs, objectives, and strategies - reporting on metrics and offering insights for improved performance</li> <li>Manage global paid search strategies across all campaigns</li> <li>Be a trusted advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer/market oriented enhancements and web innovations</li> <li>Champion or test media approaches that are in line with Meraki’s current and future objectives</li> </ul> <h2>Who you are</h2> <ul> <li>At least 8 years of proven digital media experience in B2B, B2C including paid search</li> <li>Ability to accurately and consistently evaluate complex data from multiple sources, and provide reports sharing key data, insightful analysis, and meaningful recommendations</li> <li>Familiarity with the ad tech industry and solutions</li> <li>Experienced in SEO as it relates to filling in the gaps with a paid search strategies</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable managing agency partners and contracts</li> <li>Bachelor's Degree required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Senior Integrated Marketing Manager DACH
Germany

2021-01-11T17:15:54-05:00

Marketing

Senior Integrated Marketing Manager DACH

Germany,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. To help us in that mission, we are looking for a Senior Marketing Manager to focus on our DACH marketing efforts, covering both commercial and public sector segments. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. In this role, you will be responsible for leading strategy, planning, and execution of campaigns that make Meraki the go-to networking solution in the DACH region. <h2>Responsibilities:</h2> <ul> <li>Develop an end-to-end marketing plan defining our acquisition strategy to drive market share growth in alignment with our revenue objectives</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and Cisco teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources in order to consistently amplify programs across our channels</li> <li>Maintain ongoing partnerships with segment marketing leads to ensure successful implementation of global campaigns in market</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Skills:</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple marketing channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external partners</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> <li>Fluent in German & English</li> </ul> We are flexible on location - Austria, Germany or Switzerland  Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior IOT Product Marketing Manager
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Senior IOT Product Marketing Manager

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 8 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Senior Product Marketing Manager - IOT to support a rapidly growing Meraki business! Do you love to explain complex technologies in a simple manner? Are you excited by smart cameras, sensors, IT and network security, presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you? Are you a great player-coach who wants to partner with Product Management, Marketing and Sales teammates to drive a winning market strategy? If yes, then we want to meet you! As a part of the Product Marketing team you will help shape product marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. <h2>What you'll do:</h2> <ul> <li>Become an expert in all things related to our IOT portfolio – an innovative cloud-based camera and sensor solution that seamlessly integrates into our management dashboard for unparalleled visibility of IT and physical environments</li> <li>Collaborate with the Product / Solutions Marketing teams to develop a comprehensive Networking and IOT positioning and messaging strategy</li> <li>Understand and share perspectives on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Lead the development of messaging for the IOT solution and product portfolio</li> <li>Be a trusted technical and marketing leader, contributor and author while working with the wider marketing team on go-to-market and demand generation activities</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth collateral and tools for some of the largest enterprise customers in the world</li> <li>Develop comprehensive enablement kits for sellers and partners</li> <li>Mentor, actively coach and collaborate with IOT product marketers</li> </ul> <h2>Who you are</h2> <ul> <li>You have 8+ years of hands on experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You have 3+ years of management experience leading technical, marketing or sales professionals with a track record for program execution, individual and team development</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain value and benefits derived from technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Masters Degree or MBA preferred</li> <li>Experience working in the IT, networking, security or mobility industry a plus</li> <li>You are willing to travel as needed, up to 25% envisioned</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Marketing Project Manager – Product Launches
San Francisco

2021-01-11T17:15:54-05:00

Marketing

Senior Marketing Project Manager – Product Launches

San Francisco,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! We are looking for a Senior Project Manager to provide solutions, manage change, to be an expert of jugglers, and keeper of process for the team. With a passion for process, you must drive alignment across Marketing teams, develop more efficient ways for the team to manage projects, and bring these programs effectively across the finish line. Your communication skills give new meaning to the word "transparency' and you're not afraid to speak up when deliverables are at risk and provide timely solutions and recommendations to help inform the development and execution of the marketing plan or product launch. This role will report to our Director of Marketing Project Management and would be a great fit for someone with strategic marketing project management or program management experience. <h2>You will:</h2> <ul> <li>Work across Audience Marketing, Product Marketing, and Integrated Marketing teams with various stakeholders to prioritize and coordinate development efforts to deliver projects ahead of/on schedule</li> <li>Ensure team collaboration, proper planning, execution, delivery, and measure the success of projects so that they meet our goals and critical metrics.</li> <li>Develop, facilitate, and maintain consistent and beneficial process methodologies for the teams, driving process and transparency. Coach the team to organize, work cross-functionally, and offer techniques and tools.</li> <li>Be extremely detail oriented! Prepare and lead project plans, documentation, work back schedules, and risk mitigation for cross-team initiatives and act as the liaison between teams for deliverables and projects in a dynamic environment. You are the keeper of truth and must keep the trains on track.</li> <li>Be a thought-leader, constantly improving how we work, championing a positive culture through working with other project managers throughout the organization.</li> <li>Work with teams and individuals to ensure smooth collaboration and resolve issues as needed</li> </ul> <h2>About you:</h2> <ul> <li>5 years marketing project management experience or product marketing experience managing multiple initiatives in a fast-paced and ever-changing environment</li> <li>Excellent organizational and planning skills with attention to detail</li> <li>A proactive, efficient, and resourceful approach and ability to thrive in a creative, flexible, and ambiguous environment. Must be able to think on the fly and pivot when necessary and drive projects forward</li> <li>Outstanding leadership, facilitation, strategic thinking, and problem-solving skills. Ability to effectively collaborate and influence at all levels of the organization. Ability to lead and influence in a matrix environment</li> <li>Authoritative expectation management skills</li> <li>Graceful when working to tight deadlines</li> <li>Strong verbal and written communication skills</li> <li>Expert proficiency in Google Docs, Sheets, Slides, and Drive required, as well as various project management tools (particularly SmartSheets)</li> <li>Bachelor's degree required</li> </ul> <h2>Bonus Points:</h2> <ul> <li>PMP or Scrum certification a plus</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Check out more of our benefits on our job page, at<a href="https://meraki.cisco.com/jobs"> https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Solutions Marketing Manager - Cloud Platform
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Senior Solutions Marketing Manager - Cloud Platform

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this! <h2>What You Will Do:</h2> This senior solutions marketing role is highly strategic and cross-functional, focusing on messaging and go-to-market initiatives targeting enterprises globally across various verticals and segments. You will work in the market strategy team partnering with various teams such as product management, integrated marketing, go-to-market, sales operations and sales. You will, <ul> <li>Own marketing of cloud network platform solution within the Meraki portfolio</li> <li>Establish the platform as a foundation for customer IT and network infrastructure</li> <li>Create pull-through for wireless, security, SD-WAN/SASE, switching and IOT technologies</li> <li>Package and customize cross-portfolio products and technologies for target audiences</li> <li>Simplify complex, cross-architectural concepts into usable solutions and offers</li> <li>Develop a sound message with highly differentiated positioning</li> <li>Build the messaging architecture for cloud networking aligned to buyer personas</li> <li>Map customer requirements to the solution, identifying challenges and response</li> <li>Become trusted advisor to the seller community on specific solutions</li> <li>Initiate projects, with feedback loop, to grow revenues for cloud networking</li> <li>Drive cross-functional programs, championing the solution among internal teams</li> <li>Evangelize the Cisco Meraki vision and solutions at internal and industry events</li> <li>Produce compelling content, repurpose by program and medium (blogs, articles, etc.)</li> <li>Suggest strategies and tactics to address industry trends and competitive moves</li> <li>Measure and track progress of owned projects and programs</li> </ul> <h2>Who You Are:</h2> <ul> <li>10+ years of product, solutions or technology marketing experience</li> <li>Built a proven track record of marketing to technical audiences</li> <li>Experience in quota-carrying sales or revenue-driven product management is a plus</li> <li>Experience in the networking, enterprise software or SaaS industry required</li> <li>Experience with cloud platform, open APIs, developers is a plus</li> <li>Have a customer-facing experience across a variety of segments globally</li> <li>Capable of unearthing customer requirements and connecting to the business</li> <li>Proficient in converting product features into durable benefits</li> <li>Possess outstanding written and spoken communications</li> <li>Storyteller with simple and thoughtful persuasion using well-defined visuals</li> <li>Can demonstrate portfolio of powerful content, long-form and short-form</li> <li>Creative problem solver who meets or beats project timelines</li> <li>Able to quickly build consensus up, down and across teams and vendors</li> <li>Highly proactive, skilled at independently initiating and leading projects</li> <li>Proficient with measuring owned marketing activities and projects</li> <li>Hold Bachelor's degree, MBA or master’s degree is a plus</li> <li>Flexible to travel up to 25%</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Solutions Marketing Manager - Cross Architecture
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Solutions Marketing Manager - Cross Architecture

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. <h2>What You Will Do:</h2> This Senior Solutions Marketing Manager- Cross Architecture role is highly strategic and cross-functional, focusing on messaging and go-to-market initiatives targeting enterprises globally across various verticals and segments. You will work in the market strategy team partnering with various teams such as product management, integrated marketing, go-to-market, sales operations and sales. You will, <ul> <li>Own marketing of cloud network platform solution within the Meraki portfolio</li> <li>Establish the platform as a foundation for customer IT and network infrastructure</li> <li>Create pull-through for wireless, security, SD-WAN/SASE, switching and IOT technologies</li> <li>Package and customize cross-portfolio products and technologies for target audiences</li> <li>Simplify complex, cross-architectural concepts into usable solutions and offers</li> <li>Develop a sound message with highly differentiated positioning</li> <li>Build the messaging architecture for cloud networking aligned to buyer personas</li> <li>Map customer requirements to the solution, identifying challenges and response</li> <li>Become trusted advisor to the seller community on specific solutions</li> <li>Initiate projects, with feedback loop, to grow revenues for cloud networking</li> <li>Drive cross-functional programs, championing the solution among internal teams</li> <li>Evangelize the Cisco Meraki vision and solutions at internal and industry events</li> <li>Produce compelling content, repurpose by program and medium (blogs, articles, etc.)</li> <li>Suggest strategies and tactics to address industry trends and competitive moves</li> <li>Measure and track progress of owned projects and programs</li> </ul> <h2>Who You Are:</h2> <ul> <li>10+ years of product, solutions or technology marketing experience</li> <li>Built a proven track record of marketing to technical audiences</li> <li>Experience in quota-carrying sales or revenue-driven product management is a plus</li> <li>Experience in the enterprise software or SaaS/networking industry required</li> <li>Experience with cloud platform, open APIs, developers is a plus</li> <li>Have a customer-facing experience across a variety of segments globally</li> <li>Capable of unearthing customer requirements and connecting to the business</li> <li>Competent in converting product features into durable benefits</li> <li>Possess impeccable written and spoken communications</li> <li>Storyteller with simple and thoughtful persuasion using well-defined visuals</li> <li>Can demonstrate portfolio of powerful content, long-form and short-form</li> <li>Creative problem solver who meets or beats project timelines</li> <li>Decisive and comfortable with a matrix organization</li> <li>Able to quickly build consensus up, down and across teams and vendors</li> <li>Highly proactive, skilled at independently initiating and leading projects</li> <li>Proficient with measuring owned marketing activities and projects</li> <li>Hold Bachelor's degree, MBA or master’s degree is a plus</li> <li>Flexible to travel up to 25%</li> </ul>

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Sr Integrated Marketing Manager - Physical Security
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Sr Integrated Marketing Manager - Physical Security

Remote within US,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. To help us in that mission, we are looking for an Integrated Marketing Manager to focus on our Physical Security portfolio and non-traditional networking buyer. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. This is a new role and you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to solution in this space! <h2>What You'll Do</h2> <ul> <li>Develop an end-to-end marketing plan for the Physical Security persona - defining our acquisition strategy to drive market share growth</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources for amplifying programs in international markets</li> <li>Maintain ongoing partnerships with regional marketing leads to ensure successful implementation of campaigns in key markets globally</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Who You Are</h2> <ul> <li>8+ years of experience in marketing, 4+ years in a role using multiple outreach channels and demand generation tactics</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external partners</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sr International Web Producer
Remote within US

2021-01-11T17:15:54-05:00

Marketing

Sr International Web Producer

Remote within US,

We are a fast moving, highly entrepreneurial team that encourages new ideas and a take charge attitude. If you like being part of a fast growing, dynamic team and energized environment, then this is the role for you! The Meraki Web Marketing team is looking for a Sr International Web Producer/Developer to play a significant, hands-on role in the redesign, development, rollout and support of the new corporate website project. This is a key hire on a growing team that is responsible for building and scaling the mearki.com web properties. You will be responsible for ensuring consistency and quality across all published web content, developing new pages in collaboration with various internal stakeholders and constant improvements via your web marketing skillset. <h2>What You'll Do</h2> <ul> <li>Assist with the redesign, development, project planning and execution of a large scale site migration and launch of the new corporate website(s).</li> <li>Ensure the quality of marketing copy, images and videos on the website and that all online collateral is consistent with the company brand.</li> <li>Use analytics tools to measure site performance. Maintain and analyze web metrics reports.</li> <li>Work within our CMS(WP and Adobe Experience Manager (AEM)) to add, edit, and style written and visual content for the website.</li> <li>Develop project schedules and project plans to set short and long-term project goals.</li> <li>Work across with teams to log and track website bugs/issues.</li> <li>Use testing and analytics software (like Google Analytics and Optimizely) to optimize lead flow and make recommendations for site improvements.</li> <li>Utilize in-depth experience with SEO best practices to improve visibility of the site.</li> <li>Build landing pages using existing templates, conceptualizing designs for new pages and sections of the website.</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years managing full lifecycle web projects within a fast-paced environment</li> <li>Comfortable working within a content management system (CMS) like Drupal, WordPress, etc. Adobe Experience Manager (AEM) is a plus.</li> <li>Comfortable with website management tools like Google Analytics, Google & Tealium Tag Managers, Google Data Studio, Adobe Analytics, and various testing tools</li> <li>Experience with analytical data, important metrics, and conversion rates to advise marketing campaign priorities and tactics</li> <li>In-depth experience with two or more of the following SEO tools: BrightEdge, SEMRush, Moz, Majestic, Ahrefs, Screaming Frog</li> <li>Good understanding of capabilities of Web platforms, marketing automation, social media tools and systems integration (or API’s)</li> <li>Solid grasp of HTML, CSS and JavaScript; Adobe Creative Suite and jQuery is a plus.</li> <li>Quick learner, self-starter, self-directed, and independent problem solver</li> <li>Creative problem solver with excellent written and verbal communication skills.</li> <li>Ability to respond to changing circumstances and priorities in a focused and timely manner; proactively address issues as they arise.</li> <li>Bachelor’s degree in computer technology or similar field of study.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Product Management

Product Architect - GTM
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Product Architect - GTM

San Francisco,

The Cisco Meraki team is seeking a motivated Product Architect to develop and execute GTM strategy for integrations across Cisco’s portfolio. Cisco Meraki is changing the way the industry thinks about IT, and you will support the charge to continue driving this change. You will be working closely with many groups within the Meraki Business Unit as well as other Cisco development and sales organizations to: <ol> <li style="font-weight: 400;">Capture and analyze information from a variety of sources in order to identify product and business integrations that build value for customers and improve Cisco's position in the market</li> <li style="font-weight: 400;">Clearly communicate the business opportunity and operational cost of these integrated solutions to Product Management leaders and help them decide where to invest</li> <li style="font-weight: 400;">Develop business strategies to take approved integrations to market and ensure that Cisco sellers and partners have the tools and resources they need to drive them</li> </ol> You have a background in business development or product management along with a solid understanding of the technology market and the overall Cisco portfolio. In addition, you are able to weigh business opportunities against the operational burden of potential integrations to provide Product leaders with clear recommendations on which integrations to develop. <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Partner with product management teams to quantify business value of potential integrations</li> <li style="font-weight: 400;">Work closely with various groups within Cisco to collect feedback on integration opportunities</li> <li style="font-weight: 400;">Work hand in hand with other architects, product management, and business operations to develop business strategy for new integrations</li> <li style="font-weight: 400;">Collaborate with other Product Management teams across the organization to develop go to market strategies for these solutions</li> <li style="font-weight: 400;">Coordinate with Marketing, Operations, Sales leadership, and other groups to ensure integrated solutions are launched effectively</li> </ul> <h2>Qualifications:</h2> <ul> <li style="font-weight: 400;">Familiarity with new product lifecycles and the process of bringing technology solutions to market</li> <li style="font-weight: 400;">Ability to create and drive business plans for new solutions</li> <li style="font-weight: 400;">Ability to communicate key findings clearly to others, including senior leaders and executives across the business</li> <li style="font-weight: 400;">Technical aptitude around Cisco portfolio with a particular focus on networking and security. Familiarity with the Meraki portfolio and related solutions is helpful.</li> <li style="font-weight: 400;">2 or more years of experience in product management or business development roles</li> <li style="font-weight: 400;">Entrepreneurship, "can do" demeanor, and ability to identify and prioritize opportunities with the greatest potential impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - Mobile Experience
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Product Manager - Mobile Experience

San Francisco,

You will lead and build a small, hardworking team. You have unlimited funding. You have a global brand and 25,000 sales people. And you have a launch date. What do you do now? This is a unique opportunity to develop the mobile experience for our IoT product family where you enjoy the benefit of Meraki’s agile startup culture, while gaining the scale and resources of a global corporation such as Cisco. In this role, you will be responsible for bringing a simple concept or early prototype to market as quickly as possible. You will protect the idea of a Minimally Viable Product (MVP), while executing with the hunger of a small company seeking their next round of funding. By using many market-leading technologies and infrastructure components already in use at Meraki, you will have the opportunity to build at a scale that would be impossible on your own. All of this is possible because you will be working with a diverse and incredibly talented collection of people. From developers to marketeers, sales people to executives, you will influence, motivate, and direct a wide variety of resources to achieve the collective goal. <h2>WHAT YOU WILL BE DOING:</h2> <ul> <li style="font-weight: 400;">Becoming an industry expert in your field.</li> <li style="font-weight: 400;">Taking a product concept from nothing to something.</li> <li style="font-weight: 400;">Shipping the first MVP within 6 months of joining.</li> <li style="font-weight: 400;">Defining, owning, and executing a 3 year roadmap for our mobile app strategy.</li> <li style="font-weight: 400;">Ultimate responsibility for everything related to the IoT mobile app product.</li> <li style="font-weight: 400;">You will be involved in everything. Your mission is to work out what will make the difference at any given time, and focus on positively impacting that outcome when there isn’t time to do everything.</li> <li style="font-weight: 400;">Working with every department at the company.</li> <li style="font-weight: 400;">Spending up to 20% of your time traveling to see customers and industry events.</li> </ul> <h2>WHAT WE'RE LOOKING FOR:</h2> <ul> <li style="font-weight: 400;">An entrepreneur, a risk taker, someone who looks beyond tomorrow.</li> <li style="font-weight: 400;">A leader with exceptional interpersonal skills capable of motivating a diverse team.</li> <li style="font-weight: 400;">Someone with a curious nature with a love of new and emerging technologies.</li> <li style="font-weight: 400;">Customer empathy, but with the critical thinking needed to ask the challenging questions.</li> <li style="font-weight: 400;">An abstract thinker who can spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">Being able to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">A story teller, a natural passion for the product, a sales person in disguise.</li> <li style="font-weight: 400;">MVP execution. It doesn’t matter how good the product is if it doesn’t ship.</li> <li style="font-weight: 400;">Experience in a customer-centric, cross-functional role such as product management, consulting systems engineer, technical marketing engineer, or founder.</li> <li style="font-weight: 400;">Experience working with an app as the only product interface, or as the product itself.</li> </ul> <h2>Bonus Points:</h2> <ul> <li style="font-weight: 400;">Experience as a developer / network engineer.</li> <li style="font-weight: 400;">A passion for data, sensors, and a world of IoT.</li> </ul> We know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.    

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Product Manager- MS
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Product Manager- MS

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead software solutions for Meraki's fastest growing product line, the MS cloud-managed switches. You will work with one of the industry’s fastest growing enterprise switching portfolios -- and take it to the next level of success. Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution and find opportunities to simplify complexity, improve security, and build coordinated solutions across Meraki and beyond. You will collaborate with forward-thinking engineers and excited customers to ensure that we build the most compelling software solutions to enrich and expand the MS portfolio. We want your help to make this product line stand out in the growing multi-$B enterprise switching market. In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation abilities, and a passion for learning about and evangelizing cloud-driven networking technology. Everyday is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and unparalleled desire to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. <h2>Responsibilities</h2> <ul> <li style="font-weight: 400;">Capture and prioritize customer requirements</li> <li style="font-weight: 400;">Continue to find new ways to differentiate and grow this already successful product</li> <li style="font-weight: 400;">Work with our outstanding engineering team to craft different ways to improve software capabilities</li> <li style="font-weight: 400;">Define software solution product strategy, roadmap, and positioning</li> <li style="font-weight: 400;">Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> <h2>Qualifications</h2> <ul> <li style="font-weight: 400;">BA/BS in CS, EE, or a related technical field</li> <li style="font-weight: 400;">5-7 years of work experience in technology, at least 2 working with software</li> <li style="font-weight: 400;">Passion for learning about networking and cloud technologies</li> <li style="font-weight: 400;">Strong design aesthetic and a passion for building phenomenal user experiences</li> <li style="font-weight: 400;">Product management experience</li> <li style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager- SD-WAN Analytics
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Product Manager- SD-WAN Analytics

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to join the Secure SD-WAN team responsible for Cisco Meraki Insight product line! As organizations rely more on cloud services, SaaS applications, and the Internet, they are looking to provide a superior user experience by having an accurate understanding of how the network impacts their applications, users and customers. With the SD-WAN, SASE and Analytics market growing to the $Bs over the next couple of years, Cisco Meraki is continuing to invest and innovate in this space. This is an outstanding opportunity to work with a dedicated team of brilliant analytics engineers and craft the future of Secure SD-WAN Analytics at Cisco Meraki and the greater Cisco. The ideal candidate is passionate about technology, has a proven track record driving innovative products in hyper-growth markets. You combine technical aptitude with business acumen, are detail-oriented, metrics-driven, and unwilling to settle for mediocrity. You will work on this evolving and growing product category and have the responsibility to define and build a world-class product that delivers fabulous customer experiences. Working closely with the leadership team you will establish the Meraki Insights portfolio roadmap, strategy, and your decisions will have a significant impact on Meraki’s SD-WAN solution and most importantly, our customers' and partners’ businesses. Cisco Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution! <h2>Responsibilities</h2> <ul> <li>Lead the definition, development, and launch of innovative new analytics capabilities</li> <li>Understand and anticipate customer needs to drive product definition and positioning</li> <li>Engage directly and regularly with customers and partners to gain an in-depth understanding of their business processes & product needs, validate solutions & develop product champions</li> <li>Market and customer analysis, requirements development, business case, collateral, product strategy, and product positioning</li> <li>Source of knowledge in your field of expertise, including trends and technologies</li> <li>The trusted advisor to your engineering team, working closely and co-ordinating the deliverables of several development teams to meet roadmap goals</li> <li>Work closely with Product Marketing, Sales and Customer Success to support the creation of customer-driven messaging, sales enablement tools and thought leadership materials to execute the go-to-market strategy</li> </ul> <h2>Qualifications</h2> <ul> <li>5+ years of work experience as a product manager in the network analytics, SaaS, and/or Internet space with demonstrable track record of success.</li> <li>Background in software critical, with experience in SaaS, enterprise software products, and Internet Infrastructure products in particular</li> <li>Entrepreneurship, "can do" demeanor, ability, desire, and willingness to make an impact.</li> <li>Knowledge of Internet Protocols (TCP/IP, HTTP, DNS, BGP)</li> <li>Proven product management experience, with demonstrated success in product definition activities, ideally at an Enterprise SaaS company</li> <li>Bachelor's Degree in Computer Science or Engineering or equivalent technical experience</li> <li>Excellent verbal and written communication skills and the willingness to present and defend your ideas</li> <li>Customer-focused, self-starter with high levels of initiative, dedication, and energy who can galvanize the team to follow</li> <li>MBA is a plus</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - SD-WAN Platforms
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Product Manager - SD-WAN Platforms

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to join the Secure SD-WAN team responsible for Cisco Meraki’s MX, MG, and Z product lines! Our products are used by hundreds of thousands of customers worldwide and are deployed in over a million locations. With the super-hot SD-WAN market growing to the $Bs over the next couple of years, Cisco Meraki is continuing to invest and innovate in that space. This is a unique opportunity to work with a dedicated team of brilliant engineers and shape the future of Secure SD-WAN (SD-Everything, really…) at Cisco Meraki and the greater Cisco. You will work closely with the leadership team to establish the Secure SD-WAN hardware portfolio roadmap, strategy, collaboration with other business units and external companies, Sales processes, go to market, and so on. Cisco Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution! Responsibilities <ul> <li>Full ownership of the vMX and MG product portfolio when it comes to hardware platforms, strategy and execution of future product offerings from Meraki</li> <li>Full ownership of product lifecycle including new product development, EOL, and sustainable support of existing products in the portfolio</li> <li>Market and customer analysis, requirements development, business case, collateral, product strategy, and product positioning</li> <li>Source of knowledge in your field of expertise, including trends and technologies</li> <li>The trusted advisor to your engineering team, teaching them how CPEs and SD-WAN appliances are used by customers, where they struggle, what matters to them, and so on.</li> </ul> Qualifications <ul> <li>2+ years of work experience as a product manager in the SD-WAN, Security, and/or routing space with demonstrable track record of success.</li> <li>Entrepreneurship, "can do" attitude, ability, desire, and willingness to make an impact. </li> <li>Experience as a developer / network engineer is a plus</li> <li>Excellent interpersonal, written and verbal communication skills</li> <li>MBA is a plus</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Manager, Product Management - API & Developer Platform
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Senior Manager, Product Management - API & Developer Platform

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to lead the API & Developer Platform product group. Your mission will be to extend Meraki’s ecosystem by shaping our API strategy and building strategic relationships through product integrations (<a href="https://developer.cisco.com/meraki/">https://developer.cisco.com/meraki/</a>). You will collaborate with Meraki leadership and product teams across the company (wireless access points, network security appliances, intelligent video cameras and more). Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking engineers, solutions architects, developer advocates and delighted customers to help ensure that we have the best developer experience and integrate with the solutions that customers need the most. You will work closely with the executive team to build a successful strategy, and collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at a groundbreaking large scale cloud managed hardware. Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader. <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Define the strategy for the Meraki API and Developer Ecosystem</li> <li style="font-weight: 400;">Grow our app marketplace, open source projects, product integrations, in breadth and depth</li> <li style="font-weight: 400;">Develop a playbook for strategic partnerships with key technology partners and work with business development and partner sales teams to grow these relationships</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to define the strategy for our API first strategy across the Meraki platform</li> <li style="font-weight: 400;">Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li style="font-weight: 400;">Team up with our rapidly growing sales teams and partners to solve customer problems</li> </ul> <h2>What we’re looking for:</h2> <ul> <li style="font-weight: 400;">8+ years of experience in a Product Management role</li> <li style="font-weight: 400;">5+ years of experience in developer platforms, app marketplaces, and API products</li> <li style="font-weight: 400;">3+ years of people management experience building, leading and mentoring high performing teams</li> <li style="font-weight: 400;">Experience with enterprise SaaS software </li> <li style="font-weight: 400;">BA/BS in Computer Science, Information Systems, Engineering or related degree</li> <li style="font-weight: 400;">You have a real dedication for learning about networking, cloud, and emerging ground-breaking technologies</li> <li style="font-weight: 400;">You have a strong sense of customer empathy to care deeply about top customer problems</li> <li style="font-weight: 400;">You are able to easily communicate complicated concepts simply to multiple audiences</li> <li style="font-weight: 400;">You have a results-oriented, can-do demeanor with an intuitive understanding of product quality</li> <li style="font-weight: 400;">You love solving technical problems in innovative ways</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Marketing Engineer- Cloud
San Francisco

2021-01-13T00:51:49-05:00

Product Management

Technical Marketing Engineer- Cloud

San Francisco,

The Cisco Meraki team is seeking a creative and driven Technical Marketing Engineer to support product management activities for the Cloud team. The Cloud team covers product areas such as the user experience, API, developer ecosystem, and backend infrastructure. Your mission will be to own the next-generation cloud connected hardware strategy. You will expand Meraki’s cloud management capabilities and collaborate with product teams across the company (wireless access points, network security appliances, intelligent video cameras and more). Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution. You will team up with forward-thinking engineers and excited customers to help ensure that we have the best user experience and the most advanced cloud platform in the industry. As a Technical Marketing Engineer, you are the authority on the product and ensure the continued success of Meraki products by driving feature development, customer issues, and large range infrastructure projects. You will collaborate with a distinguished Engineering team to build the future of the Meraki Cloud platform. You will communicate with our Sales team to ensure we continue to grow our happy customer base. You will work together with our Support team to analyze and resolve critical issues. You will be responsible for the product and will handle every aspect necessary to ensure it is #1 in the market. <h2>Responsibilities</h2> <ul> <li style="font-weight: 400;">Serve as the authority and key technical advisor for the Meraki Cloud</li> <li style="font-weight: 400;">Represent the product’s features, roadmap and strategy to partners, customers, and executives</li> <li style="font-weight: 400;">Work with engineering teams through design, development, testing, launch and iteration of new features and infrastructure</li> <li style="font-weight: 400;">Drive cross team initiatives, investigations of customer issues and understanding feature requests</li> <li style="font-weight: 400;">Produce user documentation, standard methodology documents, and deployment guides for internal and external use across or organization</li> <li style="font-weight: 400;">Build relationships with our greater Sales team and customers, and act as the primary technical point of contact for some of our most complex deployments</li> </ul> <h2>What we’re looking for</h2> <ul> <li style="font-weight: 400;">Degree in CS, EE, or a related technical field</li> <li style="font-weight: 400;">3+ years of work experience in software development, data center and/or cloud technologies</li> <li style="font-weight: 400;">Experience in technical support, product testing, or QA preferred</li> <li style="font-weight: 400;">Have a real passion for learning about networking, cloud, and emerging disruptive technologies</li> <li style="font-weight: 400;">Have a strong sense of customer empathy to care deeply about top customer problems</li> <li style="font-weight: 400;">Are able to easily communicate complicated concepts to non-technical people</li> <li style="font-weight: 400;">You have an ambitious, can-do attitude with an intuitive understanding of product quality</li> <li style="font-weight: 400;">love solving technical problems in creative ways</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Technical Marketing Engineer - MR Wireless
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Technical Marketing Engineer - MR Wireless

San Francisco,

The Cisco Meraki team is seeking an energetic, self-motivated and highly driven Technical Marketing Engineer to support product management activities for the extremely successful MR (Wireless) product line. Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking Product Managers, engineers and customers to help ensure that we make the best product with consistently new and improved features. As a critical member of the product team, your responsibilities include but are not limited to: <ul> <li>Demonstrate and present the Wireless products and technologies to sales teams, customers and partners at internal and external events, conferences, EBCs, etc.</li> <li>Create documents and presentations with technical details for the products and technologies</li> <li>Provide technical guidance and support to internal Support and Escalation teams and drive customer interactions</li> <li>Provide excellent pre-sales support through technical designs / POCs</li> <li>Work closely with engineering teams to provide feedback on product feature implementations</li> <li>Serve as the go-to authority and key technical advisor for the product</li> <li>Work with engineering teams running beta and pilot programs</li> <li>Work with ecosystem partners to validate inter-operation and successful solution development</li> </ul> <h2>Qualifications:</h2> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>2-5 years of work experience with wireless technologies/ wireless certifications highly desirable</li> <li>Experience in technical support, product testing, pre-sales engineering, or QA, is preferred</li> <li>Passion for learning about wireless networking, cloud, and emerging disruptive technologies</li> <li>You are curious and always take initiative to analyze and understand problems</li> <li>You are an astute troubleshooter with a clear understanding of your product</li> <li>You consistently and effectively execute on projects with minimal supervision</li> <li>Most importantly you put your team ahead of yourself and believe in winning together</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer- MS Meraki Switch
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Technical Marketing Engineer- MS Meraki Switch

San Francisco,

The Cisco Meraki team is seeking a driven Technical Marketing Engineer to support product management activities for our fastest growing product line, the cloud-managed switch (<a href="https://meraki.cisco.com/products/switches">https://meraki.cisco.com/products/switches</a>). Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product stand out in a growing $23 billion market. You are exhilarated by technology and want to help build distinguished products. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li style="font-weight: 400;">Serving as the authority and key technical advisor for the product and its current and future capabilities</li> <li style="font-weight: 400;">Producing technical guides, standard methodologies documents, application notes, and configuration and installation content for internal and external use</li> <li style="font-weight: 400;">Working with Product Marketing to raise technical awareness of our products among our sales and channel teams</li> <li style="font-weight: 400;">Training Sales on efficiently positioning the product and features to seek customer issues</li> <li style="font-weight: 400;">Partnering with Sales Engineers on solving customer use cases through pre-sales engagement</li> <li style="font-weight: 400;">Preparing and presenting content to partners, customers, and executives</li> <li style="font-weight: 400;">Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li style="font-weight: 400;">Investigating technology trends and understanding market direction to evangelize adoption of new features that seek customer problems</li> <li style="font-weight: 400;">Working with ecosystem partners to validate inter-operation and successful solution development</li> <li style="font-weight: 400;">Tracking post-sales product feedback and quality by liaising with Support and Escalations teams</li> </ul> <h2>Qualifications:</h2> <ul> <li style="font-weight: 400;">Degree in CS, EE, or a related technical field</li> <li style="font-weight: 400;">8-12 years of work experience with Routing and Switching network technologies, preferably in an Enterprise environment</li> <li style="font-weight: 400;">CWNA/CCNP/CCIE routing/switching/security or above certifications are highly desirable</li> <li style="font-weight: 400;">Experience in technical marketing, technical support, product testing, pre- sales engineering, or QA, is preferred</li> <li style="font-weight: 400;">Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li style="font-weight: 400;">Strong user empathy with a deep desire to understand top customer problems</li> <li style="font-weight: 400;">Easily communicate complicated concepts to non-technical folks</li> <li style="font-weight: 400;">Ambitious, can-do attitude with a strong sense of product quality</li> <li style="font-weight: 400;">Love solving technical problems in creative ways</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Technical Marketing Engineer - MV
San Francisco

2021-01-11T17:15:54-05:00

Product Management

Technical Marketing Engineer - MV

San Francisco,

The Cisco Meraki Product Management (PM) team is seeking a highly motivated and creative Technical Marketing Engineer (TME) to support Meraki’s fastest-growing product line, MV. This groundbreaking family of security cameras uses Meraki’s cloud infrastructure to deliver easy-to-implement machine learning and computer vision to our customers. As the drivers of the vision for each product line in Meraki’s expanding portfolio of cloud-based IT solutions, the Product Management team is composed of individuals with a broad and diverse skill set--everything from strategy and analysis to technical troubleshooting (plus bike repair and cooking!). Cross-functional communication is a must, as product teams work with just about every team in Meraki’s San Francisco HQ office, and beyond. Within the PM team, TMEs provide the technical backbone and are instrumental to the overall functionality and success of each product. As the most trusted advisor to the product manager, the TME is fundamental to a product's success. TMEs are responsible for a variety of work, from funneling customer feedback into real product features and bug fixing/triaging, to working with global silicon manufacturers in Taiwan. This product and this team are in the exceedingly rare position of being able to change a multibillion dollar industry. By strategically investing in new software and hardware technology, we have beaten the competition to build the camera architecture everyone will be using in five years’ time. With speed and agility being important attributes of Meraki, teams are small with individuals capable of outsized impact. What you do matters, and with the direct product team typically consisting of just a handful of people, you will see the outcome of your actions every day.  An ideal candidate has: * Experience working with a variety of people and groups within an organization (internal/external customer support, channel partners, sales or systems engineering)  * At least 2 years industry experience (IT administration, technical marketing/sales/support, or similar)  * Familiarity with the fundamentals of Linux systems administration and scripting languages like Ruby, Python, Javascript, or similar  * Fundamental understanding of, and hands-on experience with network technologies like DHCP, DNS, network topologies, etc.  Bonus points for: * A BS/MS in Computer Science, Computer Engineering, or a related technical field  * A curious nature and desire to tinker: you want to pull things apart to see how they work  * Love of new and emerging technologies  * Being able to distill complicated ideas to just the right number of words  * Experienced with technical writing and querying data using tools such as Salesforce/SQL  * An understanding of the fundamentals of camera and image sensor technology Are you wondering what it's like to work at Cisco Meraki? You will work alongside smart, passionate people to simplify access to critical technologies for all kinds of organizations, from schools and hospitals to retailers and nonprofits. In addition, you'll have paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity culture where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Operations

Channel Operations Specialist
London

2021-01-11T17:15:54-05:00

Operations

Channel Operations Specialist

London,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun!). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. Cisco Meraki is looking for a new Channel Operations Specialist to help support our distribution and partner operations. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready for the challenge? <h2>You: </h2> As our newest team member, you will help us onboard, train and support our distributors to get to operational readiness. You will work cross functionally within Meraki to build internal relationships, help drive projects that will impact our channel and lead new processes to improve product operability. You are familiar with operational processes pertaining to Meraki’s ability to fulfill customer orders globally. You enjoy learning something new every day, and solving complex problems to make an impact in a fast-growing organization. <h2>Responsibilities: </h2> <ul> <li>Help support executive engagement and operational enablement through to systems set-up and logistics</li> <li>Become an expert on operational processes and serve as a go-to resource for internal and external constituencies on a day to day basis</li> <li>Collaborate with regional distribution account managers to review partner performance and identify areas of growth and improvement</li> <li>Work cross functionally to help on escalations of operational issues</li> <li>Identify gaps, and create process improvements to increase efficiency of regional ordering and fulfillment</li> <li>Communicate and cooperate with teams across international time zones</li> <li>Deliver quarterly QORs</li> <li>Other duties as assigned</li> </ul> <h2>Qualifications:</h2> <ul> <li>2 - 3 years of experience in an operational or customer service capacity</li> <li>Excellent communication, presentation, and analytical skills</li> <li>Proficient on Excel</li> <li>Familiarity working with cross functional teams in a fast-paced environment</li> <li>High degree of motivation, autonomy in work, and organizational skills required</li> <li>Ability to deliver on multiple and competing projects</li> <li>Confirmed analytical skills with an emphasis on execution</li> <li>Upbeat, personable, and comfortable working with just about anybody</li> <li>Knowledge of Cisco quoting and ordering tools</li> </ul> We look forward to talking with you soon! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Business Systems
San Francisco

2021-01-11T17:15:54-05:00

Operations

Engineering Manager, Business Systems

San Francisco,

<div class="row"> <div class="cell"> <div>Engineering Manager, Business Systems</div> </div> </div> At Meraki, we’re growing fast, taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man hours. That’s where you come in. As our Engineering Manager, you’ll identify those time-consuming internal processes, build solutions to them that are reliable, stable, and scalable enough for our international operations. You will lead efforts on New business enablement models, enhancing our current infrastructure and building systems that can scale while keeping bigger picture in mind. You’ll be taking over the existing Business Systems Developer Team to provide leadership and direction as we improve, develop, and maintain the processes that form Meraki’s backbone. Responsibilities: <ul> <li>Manage and provide leadership to a growing team of system developers</li> <li>Manage project priorities, schedules, allocate time, and ensure timely launches of new functionality</li> <li>Work with a cross-functional team of managers to prioritize projects and ensure conflicting prioritizations meet business requirements</li> <li>Always work to continuously improve Operations business process for Operations and Finance</li> <li>Likely play an integral role in the implementation of a new ERP system</li> <li>Ability to mentor and train developers using Ruby, Java, XML, webMethods, APIs, and more</li> </ul> Requirements: <ul> <li>BS in Computer Science or related discipline.</li> <li>At least 5 years of: <ul> <li>Management experience overseeing a team of developers</li> <li>Post-collegiate programming experience with Java or Ruby (extensive experience with both strongly preferred)</li> <li>Experience with ERP systems (Microsoft GP experience gets bonus points)</li> </ul> </li> <li>At least 3 year experience with: <ul> <li>Integration software (we use Software AG WebMethods)</li> <li>Application APIs (Facebook, Twitter, Salesforce, SOAP, REST, etc.)</li> </ul> </li> <li>Sufficient proficiency in SQL and XML to maintain a pre-existing database.</li> <li>Awareness of the latest trends in Integration space</li> <li>Demonstrated ability to grow and mentor teams as well as lead them through change</li> </ul> Nice To Have: <ul> <li>Sysadmin and performance tuning skills.</li> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone.</li> </ul> Based in our sunny San Francisco office with stunning views of the AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with high quality snacks, catered lunches every day, and a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Process Analyst
San Francisco

2021-01-11T17:15:54-05:00

Operations

Process Analyst

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. We are looking for a Process Analyst to join the Process Architecture team within the Operations department! This team helps evaluate, guide, and approve any process or system change proposals within the Operations business process landscape. You will be responsible for comprehensive knowledge of the current processes and systems utilized within the Operations department as well as understanding planned future state functions and optimizations. You will be involved in projects ranging from internal project proposals within the Operations department to larger and more complex cross-functional projects that involve external business units. Responsibilities: <ul> <li>Responsible for understanding business requirements, evaluating user stories, and assessing the viability of project proposals for the Operations department</li> <li>Work closely with business partners to initially understand business processes and goals of project proposals. Analyze and highlight any gaps or inefficiencies within a proposal when aligned with the overall Operations process and system architecture</li> <li>Clearly explain process suggestions or issues to all stakeholders (technical and non-technical alike), when reviewing the overall project strategy.</li> <li>Assist in project prioritization with Operations leadership and Engineering resources</li> <li>Own and maintain important process documentation and workflow designs that are relevant to Operations process and system ecosystem</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in management information systems, business operations, or related field</li> <li>Experience in various methodologies for project management and business process management</li> <li>2-3 years of experience in process or business architecture</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Project Manager - Operations
London

2021-01-11T17:15:54-05:00

Operations

Project Manager - Operations

London,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun!). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. We know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is looking for a new Operations Project Manager to join our Operations Team based out of our London office <h2>You:</h2> As our new Project Manager, you will collaborate with Cisco teams and stakeholders across and outside of Meraki to further expand Meraki’s role in Cisco’s worldwide sales portfolio. You will also participate in the optimisation of our current systems to scale with Meraki’s growth. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, partner with business stakeholders to drive alignment, have the ability to identify inefficiencies, gaps, or incompatibilities, know how to work with developers to create project specifications and bring projects to fruition, and be excellent at communicating with a variety of audience types throughout project lifecycles. <h2>What You Will Do:</h2> <ul> <li>Manage process/technology projects required to integrate with Cisco, and improve internal operations in a precise, efficient manner</li> <li>Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco</li> <li>Own end to end responsibility for project management life cycle from kickoff to project close; Manage issues and risks in a proactive manner</li> <li>Lead workshops and recurring project team meetings to establish and maintain alignment to key decisions, timelines and deliverables</li> <li>Partner with business and technical SMEs to develop and implement requirements, specifications, user stories, acceptance criteria, specifications, test plans</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and precise accuracy;</li> </ul> <h2>Requirements and Qualifications:</h2> <ul> <li>At least 5 years of work experience in an Operations or Supply Chain role is required, with project management experience in Operations, Supply Chain, NPI, and/or Country Enablement</li> <li>Outstanding business insight with analytical and critical thinking skills</li> <li>Excellent communications and collaboration skills</li> <li>Experience analysing detailed datasets to identify risks and opportunities</li> <li>Skilled at using data to present options, make recommendations and tell stories</li> <li>Demonstrable ability to work effectively in a changing, rapidly growing environment</li> <li>Ability to work in the UK without restrictions - we are unable to provide sponsorship for this role</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Software Engineer – Business Systems
Chicago
Sydney

2021-01-11T17:15:54-05:00

Operations

Software Engineer – Business Systems

Chicago,Sydney,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive development team to improve, develop, and maintain the processes that form Meraki’s backbone. Come prepared to be encouraged and inspired! As a Software Developer, you will have the opportunity to work on building integration between various internals products and business systems. We expect your tool kit to be diverse: proposing process improvements, customizing Middleware or creating your own solutions, integrating our various systems (Internal & External) and ability to learn new languages and frameworks quickly. We're taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man-hours. That’s where you come in. What You Will Do: <ul> <li>Build integrations across internal and external systems to support existing processes and new initiatives</li> <li>Optimizing operational processes using BPMS, Java, and scripting languages</li> <li>Allowing users to gain more insight into business performance by enhancing the data warehouse</li> <li>Propose, Automate, streamline, and improve existing processes to allow various teams to maximize productivity</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU HAVE:</h2> <ul> <li>5+ years post-collegiate programming experience. Java or Ruby experience a plus.</li> <li>Solid experience with integration software – Experience with Webmethods, Pega or Mulesoft required</li> <li>Professional experience with large scale ERP systems</li> <li>Knowledge of microservice architectures and web services– Salesforce, SOAP, REST, etc.</li> <li>Prior experience with architecting business solutions using knowledge of Middleware, databases, and scripting languages</li> <li>Proficiency in SQL and XML</li> <li>BS in Computer Science or related discipline</li> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion,

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mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Department Spotlight

Build Something Better

Hack the Full Stack

Department Spotlight

Winners Wanted

How We Close

Department Spotlight

How We Solve

Support with Impact

Life at Meraki

It’s Always Sunny in Mission Bay

Meraki HQ

Well-Balanced Merakians

Happiness

Open Positions

Engineering – Software

Engineering – Hardware

Channel Sales

Product Enablement

Finance

HR / Staffing

Marketing

Product Management

Operations

Networking is complicated.We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Department Spotlight

Build Something Better

Hack the Full Stack

Department Spotlight

Winners Wanted

How We Close

Department Spotlight

How We Solve

Support with Impact

Life at Meraki

It’s Always Sunny in Mission Bay

Meraki HQ

Well-Balanced Merakians

Happiness

Open Positions

Engineering – Software

Engineering – Software

Director of Engineering, Backend Cloud Services

Engineering – Software

Embedded Software Development Manager (MX)

Engineering – Software

Firmware Features Engineer - MT (Sensors)

Engineering – Software

Full Stack Engineer

Engineering – Software

Lead Full Stack Engineer

Engineering – Software

Lead Full Stack Engineer (Network Service)

Engineering – Software

Lead Full Stack Engineer (Network Service)

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Engineering – Software

Lead Software Engineer, Full Stack MT - Sensors

Engineering – Software

Learning Partner, Software Engineering

Engineering – Software

Platform Engineer - MT (Sensors)

Engineering – Software

Principal Architect, MX

Engineering – Software

Principal Engineer, MX

Engineering – Software

Senior Backend Engineer, Camera

Engineering – Software

Senior Backend Engineer (Network Service)

Engineering – Software

Senior Backend Engineer (Network Service)

Engineering – Software

Senior Embedded Software Engineer, Camera

Engineering – Software

Senior Front End Engineer, Camera

Engineering – Software

Senior Full Stack Engineer

Engineering – Software

Senior Mobile Engineer, Camera

Engineering – Software

Senior Rails Engineer

Engineering – Software

Senior Release Engineer

Engineering – Software

Senior Site Reliability Engineer, Developer Tools

Engineering – Software

Senior Software Engineer, Camera or Cloud Systems

Engineering – Software

Senior Software Engineer, C or C++ (MX)

Engineering – Software

Senior Software Engineer, Developer Tools

Engineering – Software

Senior Software Engineer - Distributed Systems, Camera

Engineering – Software

Senior Software Engineering Manager - MX Routing

Engineering – Software

Senior Software Engineer, Network Systems

Engineering – Software

Senior Software Engineer, Network Systems (MX)

Engineering – Software

Senior Software Engineer, Test Automation

Networking is complicated.
We’re making it easier, faster, and smarter.