mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

  • Engineering
  • Sales
  • Support

  • Department Spotlight

    Build Something Better

    Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

    Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

    Hack the Full Stack

    Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

    For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

    “At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

    —Meghan Gaudet, Front-End Hacker

  • Department Spotlight

    Winners Wanted

    The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

    How We Close

    Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

    Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

    “Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

    —Josh Tobin, Inside Sales Rep

  • Department Spotlight

    How We Solve

    Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

    Support with Impact

    Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

    “Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

    —Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

  • AT&T Park
  • Music venues
  • Dogpatch Climbing Gym
  • Hotel Utah Saloon
  • SFMOMA
  • Philz Coffee
  • Caltrain Station
  • 21st Amendment Brewery

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

  • We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
  • Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
  • We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
  • Excellent medical, dental, and vision insurance.


Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

  • Lead Front End Engineer
    Austin

    2020-09-15T17:49:28-04:00

    Engineering – Software

    Lead Front End Engineer

    Austin,

    <p>The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Cisco Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. At Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.</p> <p>As a Lead Front End Engineer at Meraki, you will help design and build the UI for Meraki's Dashboard - the window to the entire Meraki experience. From Dashboard, our customers can control their entire Meraki stack: switches, access points, firewalls, client devices, cameras, and more. You will work across the stack with other developers, UX designers, and product management to build and improve the Dashboard web application. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions.</p> <p>Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed.</p> <h2><strong>What you will do:</strong></h2> <ul> <li>Craft data rich visualizations to intuitively display the performance of different networks and applications</li> <li>Work on initiatives to provide a delightful network management experience</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> <li>Build web pages that uses Meraki RESTful API endpoints</li> <li>Perform in-depth code reviews</li> <li>Provide technical leadership to junior team members</li> </ul> <h2><strong>You are an ideal candidate if you:</strong></h2> <ul> <li>Have 7+years of experience in designing, developing and testing enterprise class web applications</li> <li>3+years of experience in object oriented programming with JavaScript, HTML/CSS/SASS, webpack, Node.js, React/Redux or similar libraries and test frameworks such as Mocha</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems</li> <li>Are passionate about what you do and ignite people around you</li> </ul> <h2><strong>Bonus points for:</strong></h2> <ul> <li>Experience with Ruby on Rails, rspec and Postgres</li> <li>Experience with Git and Gerrit</li> <li>Experience with designing and developing RESTful API endpoints</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.)</li> <li>Have working knowledge of network protocols used on both local and wide-area networks</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Lead Full Stack Engineer
    San Francisco

    2020-09-15T17:50:41-04:00

    Engineering – Software

    Lead Full Stack Engineer

    San Francisco,

    <p>Technical Lead</p> <p>At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day.</p> <p>Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack!</p> <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> <p>We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.</p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p class="p1"><em><span class="s1">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p> <p>&nbsp;</p>

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  • Lead Site Reliability Engineer, Cloud Platform
    Austin
    Chicago
    San Francisco
    San Jose

    2020-09-15T17:52:23-04:00

    Engineering – Software

    Lead Site Reliability Engineer, Cloud Platform

    Austin,Chicago,San Francisco,San Jose,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.</p> <p>Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.</p> <p>In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to manage and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering.</p> <p>Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient!</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster solid engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2><strong>You are an ideal candidate if you:</strong></h2> <ul> <li>You enjoy mentoring and coaching other engineers, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> <p>Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Lead Site Reliability Engineer, Developer Tools
    Chicago
    San Francisco
    San Jose

    2020-09-15T17:51:48-04:00

    Engineering – Software

    Lead Site Reliability Engineer, Developer Tools

    Chicago,San Francisco,San Jose,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.</p> <p>The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki.</p> <p>We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle.</p> <p>As a Senior Site Reliability Engineer on the Developer Tools team you will be designing and implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products.</p> <p>Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve.</p> <p>As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Architect, design and implement systems and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li>Understand the needs of a diverse engineering team to drive the evolution of systems and processes that enhance the developer experience.</li> <li>Champion best practices and great engineering culture across the company.</li> <li>Collaborate with a team of engineers to test your ideas and understand the system, with an emphasis on mentoring and elevating junior team members.</li> <li>Identify and drive opportunities to improve automation for the company.</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems.</li> </ul> <h2><strong>You are an ideal candidate if you:</strong></h2> <ul> <li>Have 4+ years of experience designing, deploying and operating mid to large scale enterprise or cloud environments.</li> <li>Have 7+ years of experience programming with languages like Ruby, Scala, Python.</li> <li>Are proficient and comfortable managing modern Unix/Linux operating systems/distributions.</li> <li>Have expertise in automating continuous integration/deployment systems and relevant tools (such as Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Have a deep understanding of systems and application design, including the operational trade-offs of various designs.</li> <li>Build consensus, communicate technical designs clearly to diverse audiences, and produce clear and comprehensive documentation of your work.</li> <li>Are able to prioritize tasks, work independently, and call out exceptions effectively.</li> <li>BS or MS degree in Computer Science or Engineering, or equivalent experience.</li> </ul> <p>Keywords: Site Reliability Engineering, Developer Tools, Developer Efficiency, Software Engineering, Jenkins, Artifactory, Terraform</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p class="p1"><em><span class="s1">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p>

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  • Senior Machine Learning Engineer, MI
    San Francisco

    2020-09-16T20:27:40-04:00

    Engineering – Software

    Senior Machine Learning Engineer, MI

    San Francisco,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.</p> <p>As a Machine Learning engineer on the Insight team, you will collaborate with firmware and full stack engineers to design, plan, and build customer-facing analytics tools. Meraki's cloud-managed model offers a unique opportunity to draw upon data from millions of networks across our wide ranging customer base. The goal is to use the rich telemetry data available from these networks and combine it with the power of machine learning and the cloud to build an analytics engine that can provide intuitive, yet detailed insights into the performance of customer networks. Given the size and scope of Meraki's deployment, this provides a unique engineering opportunity to build an impactful solution that can help improve our customer experience at large.</p> <p>The Meraki Insight team is building the next generation of analytics products. We offer customers unique visibility into their IT infrastructure. Our engineers excel at manipulating complex data sets into clear visualizations and utilizing Machine Learning and AI techniques to facilitate better outcomes. We are passionate about building products our customers love.</p> <h2 id="JD:Grade10-SeniorMachineLearningEngineer,MI-Exampleprojects"><strong>Example projects</strong></h2> <ul> <li>Build a system that ingests real-time streams of network performance data and identifies network performance degradation, optimizing for both low latency and few false positives</li> <li>Design models that predict network performance for customers to help them understand their network performance issues</li> <li>Work with firmware and backend engineers to design uplink selection algorithm for SD-WAN</li> <li>Collaborate with full stack engineers to make intuitive data visualizations and integrate predictions seamlessly and powerfully into the user experience</li> <li>Build, maintain, and monitor data pipelines and infrastructure for training and deploying models</li> </ul> <h2 id="JD:Grade10-SeniorMachineLearningEngineer,MI-Requirements"><strong>Requirements</strong></h2> <ul> <li>5+ years of relevant industry experience</li> <li>Advanced training in mathematics, statistics, and modeling</li> <li>Experience programming in Python AND some other programming language like scala, golang, ruby, etc.</li> <li>Experience working with algorithms and building models for supervised and unsupervised learning.</li> <li>Experience using data processing and ML libraries such as Pandas, Scikit-Learn, Tensorflow, Keras, etc.</li> <li>Experience working with distributed computing engines like Apache Spark, etc. and real time data streaming services like Amazon Kinesis.</li> <li>Experience implementing and monitoring data pipelines.</li> </ul> <h2 id="JD:Grade10-SeniorMachineLearningEngineer,MI-Bonusqualifications"><strong>Bonus qualifications</strong></h2> <ul> <li>Experience or interest in networking</li> <li>Experience or interest in Explainable AI techniques and visualizations</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p class="p1"><em><span class="s1">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p>

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  • Senior Platform Engineer, MR
    San Francisco
    San Jose

    2020-09-16T20:30:11-04:00

    Engineering – Software

    Senior Platform Engineer, MR

    San Francisco,San Jose,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year.</p> <p><strong>As a Senior Platform Engineer, you will focus on the following:</strong></p> <ul> <li>Define next generation architecture, mentor junior engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping produ</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel &amp; systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul> <p>Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Senior Product Security Engineer
    Chicago
    Remote within US
    San Francisco
    San Jose

    2020-09-20T20:40:56-04:00

    Engineering – Software

    Senior Product Security Engineer

    Chicago,Remote within US,San Francisco,San Jose,

    <p>Meraki Engineers breathe life into our cloud-managed networking devices, which range from enterprise-grade switches and routers to wireless access points and security cameras. We are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise-scale networks using a simple point and click interface. With this one of a kind solution, customers can monitor, reconfigure, and update any Meraki node, or thousands of nodes, anywhere on their network from anywhere in the world. It also allows Meraki to rapidly detect, diagnose, and correct problems in the customer’s network, sometimes even before they know there is a problem.</p> <p>We are passionate about building real products that our customers love. As a member of our firmware security team, you will have a substantial impact on the security of millions of Meraki users all around the world. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year.</p> <p>We believe in encouraging a positive culture by hiring, coaching, and empowering smart, helpful, humble people. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge and stocked full of food and drinks.</p> <h2><strong>As a Senior Product Security Engineer you will:</strong></h2> <ul> <li>Perform penetration testing, design and code reviews of our flagship product offerings</li> <li>Assess our cryptographic and protocol solutions</li> <li>Perform threat modeling and security assessment engagements</li> <li>Evaluate product security tools for internal consumption and prototype new automation tooling to improve our detection capabilities</li> <li>Collaborate with hardware engineers on security features such as secure boot, cryptographic accelerators, and tamper protection features</li> <li>Collaborate with engineers to design, review, and develop solutions that give our customers optimal and secure solutions</li> <li>Supply to the design and rollout of a security training program to cultivate a culture of software security</li> <li>Contribute to technical guidelines and security best practices</li> <li>Collaborate with Software Engineers across product teams to continually add security refinements to our firmware design, development, and deployment practices</li> <li>Monitor and triage incoming firmware issues from our public bug bounty program</li> <li>Perform firmware reverse engineering and binary analysis</li> <li>Evaluate, triage and help develop patches for firmware vulnerabilities</li> </ul> <p><strong>You are an ideal fit for this role if you have:</strong></p> <ul> <li>5+ Years of professional experience in Software Engineering, Computer Science, Information Security or related field</li> <li>2+ years of penetration testing or offensive security experience</li> <li>Meaningful professional experience testing, reviewing or programming in C or C++ and the ability to explain which constructs are unsafe and why</li> <li>Attacker mindset and a real passion for breaking all the things</li> <li>Solid knowledge of Linux and embedded systems security</li> <li>Experience with attack techniques such as fuzzing, Metasploit, etc.</li> <li>Deep understanding of a broad spectrum of security vulnerabilities and attack vectors, including exploitation and mitigation</li> <li>Ability to explain sophisticated security problems and expert advice on secure design</li> <li>Strong communication skills, particularly written communication</li> <li>Strong quantitative and analytical skills, proven ability to supervise and successfully complete complex security projects</li> </ul> <h2><strong>Bonus points for:</strong></h2> <ul> <li>Networking knowledge, especially TLS security architecture details</li> <li>Experience with cryptography fundamentals, Secure Boot, or Trusted Platform Modules (TPM)</li> <li>Experience with reverse engineering/decompilation tools such as radare2 and IDA Pro</li> <li>Know common bus protocols like PCI, I2C, SPI, and LPC</li> <li>Are comfortable using source-level debuggers, hardware/JTAG debuggers, network protocol analyzers, or logic analyzers to diagnose problems at all layers of the system</li> <li>Have experience reading schematics and data sheets</li> </ul> <p>Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All location offer a generous benefits package.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Senior Software Engineer, Switching Platform
    Austin
    Chicago
    San Francisco
    San Jose

    2020-09-16T20:31:01-04:00

    Engineering – Software

    Senior Software Engineer, Switching Platform

    Austin,Chicago,San Francisco,San Jose,

    <p>Meraki Software Engineers breathe life into our cloud-managed networking devices, which range from switches, routers, and wireless access points to desktop phones and security cameras. We leverage real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products.</p> <p>Platform bring-up Engineers take the lead in building new Meraki products by integrating everything from bootloaders to web servers on prototype hardware. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year.</p> <p><strong>As a Senior Embedded Engineer, you will focus on the following</strong>:</p> <ul> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.</li> <li>Collaborate with our Hardware Engineering team on component selection and high-level architecture for new Meraki products.</li> <li>Collaborate with our manufacturing partners to develop secure, reliable, and scalable manufacturing processes.</li> <li>Integrate vendor board support packages and software development kits with our firmware and build system.</li> <li>Develop, port, and debug Linux device drivers.</li> <li>When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.</li> <li>Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> <h2><strong>You are an ideal candidate if you:</strong></h2> <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel &amp; systems development.</li> <li>Have solid experience with ethernet switching chipsets (i.e. Broadcom, Marvell, etc.).</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.</li> <li>Have experience reading schematics and data sheets.</li> </ul> <h2><strong>Bonus points for:</strong></h2> <ul> <li>Upstreaming Linux patches.</li> <li>Experience with multi-threaded or parallel programming.</li> </ul> <p>Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All location offer a generous benefits package.&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Senior Systems Software Engineer, MS
    San Jose

    2020-09-16T20:29:13-04:00

    Engineering – Software

    Senior Systems Software Engineer, MS

    San Jose,

    <p>Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love.</p> <p>As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed.</p> <h2><strong>You are an ideal candidate if you have:</strong></h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2><strong>Bonus points for:</strong></h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> <p>Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.</p> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Technical Leader, Platform Engineer
    San Francisco
    San Jose

    2020-09-16T20:30:11-04:00

    Engineering – Software

    Technical Leader, Platform Engineer

    San Francisco,San Jose,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year.</p> <p><strong>As a Technical Leader, you will focus on the following:</strong></p> <ul> <li>Define next generation architecture, mentor junior engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping produ</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel &amp; systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul> <p>&nbsp;</p> <p>Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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Engineering – Hardware

  • Embedded Software/Diagnostic Engineer
    San Francisco

    2020-09-11T15:21:59-04:00

    Engineering – Hardware

    Embedded Software/Diagnostic Engineer

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Our San Francisco hardware team is seeking an Embedded Software/Diagnostics Engineer who will play a multifaceted role, connecting with Meraki’s Hardware and Software groups, and overseas JDM partners. They will be the driving force in communicating and directing sophisticated software assignments to the non-local teams.</span></p> <p><span style="font-weight: 400;">Additionally, you’ll contribute to IoT and FPGA work, light security code bring-up and sequencing, and collaborating with Cisco’s security team. Your work will impact all of Meraki’s product lines -- including new additions -- and do so across our widespread JDM ecosystem.&nbsp;</span></p> <p><span style="font-weight: 400;">Join our high-impact team and work with every part of the machine that brings the Meraki magic to market!</span></p> <p><span style="font-weight: 400;">You will:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with firmware resources and incorporate feedback into development plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Test BSP/SDK to bring POCs and early samples to minimum functionality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Validate manufacturing functions in hardware</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with JDMs to outline block diagrams and schematics to ensure proper hardware designs are followed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop architecture, author PRDs, and lead RFQs for our new security portfolio</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Validate and iterate on layout and schematics, and drive vendor approvals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Quality to build a testbed for firmware release qualification and validation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop Meraki drivers for custom circuitry for peripherals such as fans, sensors, and power supplies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and maintain firmware structural standard across Meraki platforms (memory mapping, RTL code, LED drivers, etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and implement or guide FPGA glue logic, reset/CLK logic, and compilation with trusted security technology</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with NPI teams; including ME, sourcing, packaging, certification, and quality; and provide technical mentorship as needed</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work both independently and cross-functionally to ensure timely deliverables.</span></li> </ul> <p><span style="font-weight: 400;">You have:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with memory architectures and characteristics such as EEPROM, SPI Flash, NAND, eMMC, DRAM, and SRAM</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Soldering and board rework competency</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong understanding of software and hardware interaction</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Skilled with oscilloscopes, logic analyzers, bus analyzers, JTAG debuggers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with bus protocols I2C, SPI, and UART</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years experience working with switches, routers and/or hardware products</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum 2 years experience working with Asia-based manufacturers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with C#, C++, C, Python and Assembly languages</span></li> <li><span style="font-weight: 400;">Experience with CPUs (ARM and/or x86)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Multiple years experience interacting with human beings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel up to 25% to Taiwan and China</span></li> </ul> <p><span style="font-weight: 400;">Nice to have:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in Layer 2 and Layer 3 switching</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with manufacturing processes and build management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">IoT experience including sensor development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Cultural competency and understanding of Taiwanese and Chinese cultures</span></li> </ul> <p><em><span style="font-weight: 400;">At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</span></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p>

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  • Hardware Program Manager, Wireless Access Points (MR)
    San Francisco

    2020-09-11T15:21:59-04:00

    Engineering – Hardware

    Hardware Program Manager, Wireless Access Points (MR)

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Our San Francisco Hardware team is seeking a technical expert in Wireless development to build future Meraki’s MR Cloud-Managed Wireless Access Paints products.&nbsp;</span></p> <p><span style="font-weight: 400;">Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market!</span></p> <p><strong>You Will:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop architecture, author PRDs, and participate in RFQs for our wireless access point portfolio.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Control product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Interface with firmware resources and incorporate feedback into the development plan.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop manufacturing flow, test plans, and quality processes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Product Management, Supply Chain, and Marketing to coordinate launch plans.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</span></li> </ul> <p><strong>You Have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience working with hardware products.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise in RF and wireless standards.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a track record of successful end to end product development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to travel up to 20% to Taiwan and China.</span></li> </ul> <p><strong>Bonus Experience:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with antenna design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with manufacturing processes and build management.</span></li> </ul> <p>&nbsp;</p> <p><span style="font-weight: 400;">Does this sound like you? We’d love to hear from you.</span></p> <p><span style="font-weight: 400;">At Cisco Meraki, we don’t just accept differences – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></p> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package.</span></p> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p>

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  • Senior Hardware Quality Engineer
    San Francisco

    2020-09-11T15:21:59-04:00

    Engineering – Hardware

    Senior Hardware Quality Engineer

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">We are seeking a Senior Hardware Quality Engineer who will work with our JDM partners and Hardware team to prevent quality issues around our products.</span></p> <p><strong>Your work will involve:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Reviewing and helping define quality test standards to minimize design quality issues.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reviewing EVT and DVT reports from JDM partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Defining manufacturing quality metrics, monitor production quality, and work with JDM partners to drive continuous improvement.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow-up on RMA trends and drive corrective action back through manufacturing as necessary.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Do sustain support for products through to the end of life.&nbsp; Report on Quality to other departments within Meraki.</span></li> </ul> <p><strong>You will:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Audit/Evaluate JDM quality systems to ensure they are producing a quality product.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Meraki Hardware team through EVT, DVT and pilot production to help ensure a good quality product.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support the product from initial mass production through its end of life.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Manufacturing Process/Test teams on the data that will be collected from the test.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with JDM on continuous improvement on yields and process/test stability.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the JDM partners on qualifying new component sources.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitor the JDM process quality trend for changes and drive corrective actions.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BSEE or equivalent in experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Combined 5 years’ experience EVT/DVT and manufacturing engineer or manufacturing quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years doing EVT and DVT</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Asia CM or JDM manufacturing</span></li> </ul> <p><strong>Bonus Points:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with PLM systems change order processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with component engineering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with wireless hardware</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1 to 3 years’ experience with RF products in production</span></li> </ul> <p><span style="font-weight: 400;">&nbsp;</span><em><span style="font-weight: 400;">At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</span></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p><span style="font-weight: 400;">&nbsp;</span></p> <p><br><br></p>

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  • Supply Base Engineer for EM Commodity
    Taiwan

    2020-09-15T16:47:19-04:00

    Engineering – Hardware

    Supply Base Engineer for EM Commodity

    Taiwan,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">We are seeking a Supply Base Engineer who will work with our EM commodity suppliers, JDM partners, and Meraki engineers to source and manage EM components with the goal of maintaining Meraki’s quality and supply goals across our diverse product families.</span></p> <p><span style="font-weight: 400;">&nbsp;</span><strong>Your work will involve:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support Sourcing Manager with supplier sourcing initiatives, supplier qualifications and continuing improvement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide assessment of supplier product technology, manufacturing capability and quality control</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Review and approve component specifications and drawings for new product designs and 2</span><span style="font-weight: 400;">nd</span><span style="font-weight: 400;"> source approval</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate new part numbers and manage ECNs, MCNs and PCNs through Agile PLM</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">C</span><span style="font-weight: 400;">ollaborate</span><span style="font-weight: 400;"> with Quality Team and JDMs for component qualifications and manage the progress</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Compose Meraki’s requirements for EM commodities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive component standardization across programs and product line when possible&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Customize component DFM and DFA reviews and manage development schedules to meet NPI build schedules</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">20%+ international travel; primarily to Asia</span></li> </ul> <p><strong>You have:&nbsp;</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/MS or equivalent in Electrical or Mechanical Engineering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum of 5 years of experience as a component engineer, supply base engineer or design engineer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge of PSU, PCB, Interconnect and Transformer requirements and technologies, willing to take on new commodity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Agile or a similar PLM environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with Asian-based contract manufacturers and component suppliers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent oral and written communication skills; Mandarin a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent project management and data collection skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability and desire to work in a fast-paced, highly cross-functional environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An innate passion the details and continuous improvement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel internationally 20% of the time</span></li> </ul> <p>&nbsp;</p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p><em><span style="font-weight: 400;">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p>

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Channel Sales

  • Channel Account Manager - Japan
    Tokyo

    2020-09-16T01:33:09-04:00

    Channel Sales

    Channel Account Manager - Japan

    Tokyo,

    <h2>Channel Account Manager</h2> <p>Japan</p> <p>Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly growing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, crafting business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally.</p> <p>We as Channel Managers are passionate about truly understanding the business of each one of our outstanding partners and developing strategies to make them more profitable through our partnership. Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach.</p> <p>The ideal candidate for this role is energized at the thought of running his/her region and owning some of our most important relationships. This person loves to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set.</p> <h2><strong>You will:</strong></h2> <ul> <li>Handle existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and coordinate marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the channel team leadership to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <h2><strong>You have:</strong></h2> <ul> <li>5+ years of field sales experience related to channel management or channel sales</li> <li>Excellent interpersonal and facilitation skills (client-service oriented attitude)</li> <li>Desire to build an extraordinary channel program</li> <li>Location: Tokyo, Japan (strongly preferred)</li> <li>Willingness to travel (50% - 80%)</li> </ul> <h2><strong>You are:</strong></h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p> <p>&nbsp;</p> <p>&nbsp;</p>

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Training and Evangelism

  • Regional Strategy & Operations Specialist, APJC
    Sydney

    2020-09-15T01:48:14-04:00

    Training and Evangelism

    Regional Strategy & Operations Specialist, APJC

    Sydney,

    <p>Cisco Meraki is dedicated to making IT simpler so that companies can get back to focusing on their core missions. We are seeking a savvy and organized communicator with strong attention to detail to help scale Meraki’s impact with our technical training programs.</p> <p>Our Training &amp; Enablement team is a highly interdisciplinary part of the Cisco Meraki organization. We are responsible for building passion, excitement, and knowledge among reseller partners, equipping individuals to position, sell and deploy Meraki products. In this position on you will be responsible for the event planning, logistics, and communications associated with Cisco Meraki’s partner training programs. You will work closely with internal training program managers and coordinators, outside vendors, and partners to build a seamless experience for participants. We are a team that is one part event planning, one part marketing, and one part project management. Want not be a part of a crucial team playing a key role in the region?</p> <p>Ideal candidates will have outstanding written and verbal communications skills, an ability to balance multiple projects, acute attention to detail, and a high degree of energy and passion. We’re looking for someone with an outstanding ability to execute on the specifics while identifying and taking on projects to improve our overall processes. If you’re passionate about making an impact on a fast-growing organization, this role may be for you! We have a wonderfully innovative office in the heart of Sydney, with catered food options, and collaborative work space!</p> <h2>Responsibilities</h2> <p>Operations &amp; Logistics (~50%)</p> <ul> <li>Plan and manage event logistics for regional training sessions</li> <li>Coordinate with vendors, registrations, and regional communications</li> <li>Balance regional training requests against available resources</li> <li>Improve efficiency and success of program operations</li> <li>Support global T&amp;E objectives to drive T&amp;E success</li> </ul> <p>Strategy &amp; Engagement (~50%)</p> <ul> <li>Manage communications and expectations with regional sales leaders</li> <li>Set annual and quarterly training goals that target regional enablement needs</li> <li>Conduct analysis to assess viable strategies, prioritize initiatives, and measure impact</li> <li>Leverage available tools and data (e.g. Excel, BI tools, and Salesforce data) to supervise and report on training activity</li> </ul> <h2><strong>Qualifications:</strong></h2> <ul> <li>Highly organized with great attention to detail</li> <li>Ability to manage and prioritize among multiple projects</li> <li>Excellent verbal communication and writing skills</li> <li>Excellent analytical and critical thinking skills</li> <li>Team player able to thrive in a fast-paced, multifaceted environment</li> <li>Energetic and personable</li> <li>Bachelor’s degree from university</li> <li>2-4 years of workplace experience preferred</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Technical Evangelist
    San Francisco

    2020-09-21T09:08:25-04:00

    Training and Evangelism

    Technical Evangelist

    San Francisco,

    <p>Want to be at the forefront of the Computer Networking industry?</p> <h2><strong>Who We Are</strong></h2> <p>At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Our Training &amp; Evangelism team helps to drive market adoption by developing, promoting, and delivering programs that build knowledge and create enthusiasm among participants!</p> <h2><strong>What You Will Do</strong></h2> <p>In this position, you are responsible for evangelizing Cisco Meraki through our world-class CMNA &amp; ECMS technical certification courses and other focused engagement programs. You will help Cisco Meraki partners and customer engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners.</p> <p>We look for someone who will have technical knowledge and experience, communication skills, creativity, and a passion for teaching others about technology.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) &amp; Engineering Cisco Meraki Solutions (ECMS) training sessions in main cities throughout North America</li> <li>Develop regional technical content for various training programs</li> <li>Develop and deliver technical updates and customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> </ul> <h2>Who You Are</h2> <ul> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Demonstrated project management skills and attention to detail</li> <li>Experience working with highly diverse and inclusive teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Bilingual in English and Spanish preferred</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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Marketing

  • Audience Marketing Manager - Emerging Markets
    San Francisco

    2020-09-21T09:04:45-04:00

    Marketing

    Audience Marketing Manager - Emerging Markets

    San Francisco,

    <p>Cisco Meraki marketing is evolving, and we want you to be a part of that evolution by joining the newly formed Audience Marketing team. Audience Marketing sits within Market Strategy, and has been built to help us segment and get closer to our customers, to see the world through their eyes, and to meet them where they are.</p> <p>As the Audience Marketing Manager you’ll have the opportunity to become the expert in – and advocate for – markets for our emerging technologies, helping to develop personas, buyer motivations and stories, and driving a broader marketing approach that is tailored accordingly!</p> <h2>What You'll Do</h2> <ul> <li>Establish a customer-first marketing strategy for emerging markets and technology at Cisco Meraki.</li> <li>Develop detailed buyer personas for use across Meraki Marketing, capturing segment behaviors and sentiments.</li> <li>Become an expert in emerging trends in technology, both innovations and adoption, identifying opportunities to connect our marketing messages to prospective customer motivations.</li> <li>Leverage market data and insight to identify consistent behaviors, and inform strategy.</li> <li>Drive customer loyalty by maintaining an ongoing nurture strategy.</li> <li>Collaborate on the development of innovative, segment-relevant omnichannel audience campaigns, and personalization strategies, driven by Marketing OKRs.</li> <li>Partner with other groups in marketing, especially Product Marketing, to connect customer needs (existing and evolving) to Meraki products, features and solutions.</li> <li>Partner with sales teams to share marketing insight and resources.</li> <li>Be an advocate for the voice of the customer, and ensure it is represented in new campaigns.</li> </ul> <p>Success will be based on an ability to capture attention – with internal stakeholders and customer prospects – driving traffic to marketing assets, maintaining engagement, cultivating impressions, building influence, reducing churn, and helping Meraki Marketing win and retain customers by winning hearts and minds!</p> <h1>Who You Are</h1> <ul> <li>Candidates for this role will be first and foremost, customer obsessed, with a passion for the relentless pursuit of better customer experiences. The role will reward those who are imaginative, creative, collaborative, adaptable, proactive, and strategic in their thinking.</li> <li>Travel: Some, as required to support research</li> <li>Minimum 5 years in sales and marketing roles within a Tech B2B organization</li> <li>Experience with quantitative and qualitative data outputs to make informed decisions</li> <li>Experience working with cross-functional teams and crafting seamless alignment</li> <li>Demonstrable interpersonal, influencing and collaborative experience</li> <li>Knowledge of computer networking is beneficial</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Head of Product Marketing
    San Francisco

    2020-09-21T09:06:12-04:00

    Marketing

    Head of Product Marketing

    San Francisco,

    <p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief?</p> <p>Meraki is looking for an experienced Head of Product Marketing to lead a team of global product marketers. This role requires a balanced blend of product marketing, team development and creative storytelling. Relevant experience in the area of IT, networking, software and portfolio positioning will be needed to support a rapidly growing Meraki business! This role will drive consistency in product marketing processes and deliverables for product launches and general releases. As part of the Meraki’s Global Market Strategy team, this leader will collaborate with Audience, Solution and Customer marketing leaders to develop go-to-market strategies. This experienced leader must be able to use empirical data, customer stories and market evidence to articulate a differentiated platform position that addresses business, technical and operational pain points.</p> <p>As the Head of Product Marketing, this leader will be responsible for driving a comprehensive positioning strategy that includes a thorough understanding of the competitive landscape across the Meraki portfolio. Just as importantly, you and your team will lead the development of sales and channel partner enablement materials in support of the entire Meraki product portfolio.</p> <p>You will report to the Global Head of Market Strategy and will have an active role in all facets of product positioning ensuring our value and differentiation lands in all relevant marketing activities. As part of the Market Strategy leadership team, you will also interact with product management leaders and manage, mentor and lead a team of product marketing managers.</p> <p>This role is based in the Mission Bay, San Francisco office and will support global teams. Up to 25% travel is envisioned although, at least initially, must be able to remote work with teams in the US and UK.</p> <h2><strong>What You'll Do</strong></h2> <ul> <li>Become a specialist in all things related to the Meraki product portfolio and cloud management and how it threads through the entire marketing process</li> <li>Develop thorough, product level expertise for the Meraki portfolio being able to articulate how it can be positioned to global audiences and to a variety of BDM / TDM personas</li> <li>Distill and communicate complex information for Sales, Marketing, Partners and customers</li> <li>Work with product management and Market Strategy leaders to craft messaging for the Meraki portfolio</li> <li>Deliver business, technical and operational feedback to stakeholders</li> <li>Be a trusted product positioning advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer / market oriented content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Drive and build in-depth product collateral and tools for some of the largest enterprise customer organizations in the world</li> <li>Develop content targeting Business Decision Makers, IT architects, industry organizations using a variety of marketing tactics (e.g. webinars, blogs, articles, etc.)</li> <li>Build, develop and mentor a product marketing team ensuring a continuous evolution of skills, professional growth and expanded responsibilities</li> </ul> <h2><strong>Who You Are</strong></h2> <ul> <li>10+ years of proven experience in the networking space gained through Product Marketing, Solution marketing or Technical Sales</li> <li>Confirmed leader with a track record for team development</li> <li>Metrics oriented approach to continuous improvement of product messaging and marketing tactics</li> <li>Understand the in-depth business, technical and operational practices of global IT, Public Sector, Commercial and/or Small, Mid-Size and global Enterprise Businesses</li> <li>Strong ability to translate technical features into differentiated value and business benefits to all types of audiences</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable leading and collaborating in an Agile Marketing environment</li> <li>Bachelor's Degree required, MBA or Masters Degree a plus!</li> <li>Experience working in the IT or networking industry in a requirement</li> <li>Up to 25% travel required</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Marketing Manager (6-month Contract)- India
    India

    2020-09-15T08:18:49-04:00

    Marketing

    Marketing Manager (6-month Contract)- India

    India,

    <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><strong>Position title:</strong> Marketing Manager (6-month contract)</p> <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired!</p> <p>Our mission is to empower our customers to realise their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of computer networking, security and facilities management and making cloud-managed IT a reality!</p> <p>To help us in that mission, we are looking for a Marketing Manager to cover India and SAARC. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution.</p> <ul> <li>Develop an end-to-end marketing plan for Meraki in India and SAARC - defining our acquisition strategy to drive market share growth</li> <li>Advise the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate sales and partner ready resources for amplifying programs in the region</li> <li>Maintain ongoing partnerships with other regional marketers to leverage and implement global campaigns</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <p><strong>Who You Are</strong></p> <ul> <li>6+ years in marketing, 3+ years in a role using multiple outreach channels</li> <li>Strong marketing campaign management experience</li> <li>Previous experience working cross functionally, specifically with sales teams</li> <li>Reading and writing skills in Hindi is preferable</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute campaigns</li> <li>Comfortable with project management across many teams and able to track and communicate projects from briefing to launch</li> </ul> <p class="p1"><span class="s1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> <p class="p1"><span class="s1"><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></span></p> <p>&nbsp;</p> </div> </div> </div> </div>

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  • Product Marketing Manager
    San Francisco

    2020-09-21T09:06:37-04:00

    Marketing

    Product Marketing Manager

    San Francisco,

    <p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief?</p> <p>Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this.</p> <p>Meraki is looking for an outstanding Product Marketing Manager to support a rapidly growing Meraki business. Do you love to explain complex technologies in a simple manner? Are you excited by understanding the issues of IOT deployments, determining a solution presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you ? Are you a great teammate who wants to partner with a Product Manager, Other Marketing and Sales Representatives to drive a winning market strategy? If yes then we want to meet you.</p> <p>As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team.</p> <p>Preferred location for this role is in the SFO office but may be open for other candidates in the US and will support global teams, as such, up to 20% travel is required.</p> <h2>What You'll Do:</h2> <ul> <li>Become an expert in all things related to Networking and IOT at Meraki</li> <li>Understand, and share perspective, on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Work with PM to craft messaging for the Meraki Networking and IOT Products</li> <li>Deliver technical product feedback to stakeholders</li> <li>Be a trusted technical advisor and work with the wider marketing team to contribute to and provide/validate content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth technical collateral and tools for some of the largest enterprise customers in the world</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 6+ years of hands on technical experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Masters Degree or MBA preferred</li> <li>Experience working in the IOT technology and/or networking industry a plus</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Solutions Marketing Manager
    San Francisco

    2020-09-21T09:07:59-04:00

    Marketing

    Solutions Marketing Manager

    San Francisco,

    <p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief?</p> <p>Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 450,000 customers and 5 million network devices and counting online around the world. Our comprehensive set of products include wireless, switching, security, UTM, and security cameras, all managed through Meraki’s web-based dashboard interface and extensible through APIs and an ecosystem of technology partners. This incredible foundation is what you will use to build solution positioning, content and assets, enablement and other materials to address audience specific pain points.&nbsp;</p> <p>Meraki is looking for an experienced Solutions Marketing Manager to support a rapidly growing Meraki business! Instead of looking at point products, do you like to take a broader view of product or multi-domain portfolios in the context of target audiences? Do you have a knack for simplifying sophisticated technologies, product portfolios and software into value statements and business benefits? Are you excited by understanding customer issues, determining a solution and helping scale your impact across global audiences? Demonstrate your leadership by aligning your storytelling expertise across various Cisco business units, Sales teams and Channel partners. If you’re an extraordinary teammate ready to join an exciting, collaborative and fast moving culture that instigates change and embraces all voices, come join us!</p> <p>As a part of the Solutions Marketing team you will collaborate with Audience and Product Marketing to develop strategies, develop marketing assets, competitive analysis, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help build a fast-growing global marketing team.</p> <p>This role is based in the SFO office and will support global teams, as such, up to 25% travel is envisioned.</p> <p><strong>WHAT YOU'LL DO</strong></p> <ul> <li>Become a specialist in all things related to the Meraki software platform, our systems portfolio, API marketplace and cloud management and how it threads through the entire marketing process</li> <li>Develop thorough, solution level expertise in the Meraki portfolio specializing in platform (Cloud, APIs, Dashboard, analytics), Security, wireless / Wi-Fi networking, remote work, healthcare or other target area solutions</li> <li>Lead marketing competitive analysis and develop clear differentiated value based at the platform and solution level</li> <li>Distill and communicate complex information for Sales, Marketing, Partners and customers</li> <li>Work with product marketing, audience marketing and Market Strategy leaders to craft messaging for the Meraki portfolio</li> <li>Deliver business, technical and operational feedback to stakeholders</li> <li>Be a trusted platform positioning and solution advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer / market oriented content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Drive and build in-depth solution collateral and tools targeting the needs of industries and organizations around the world</li> <li>Develop content targeting Business Decision Makers, IT architects, industry organizations using a variety of marketing tactics (e.g. blogs, articles, etc.)</li> </ul> <p><strong>WHO YOU ARE:</strong></p> <ul> <li>7+ years of proven experience in the networking space gained through Product Marketing, Solution marketing or Technical Sales</li> <li>Understand the in-depth business, technical and operational practices of global IT, Public Sector, Commercial and Small to Mid-Size Businesses</li> <li>Strong ability to translate technical features into differentiated value and business benefits to all types of audiences</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder</li> <li>Comfortable collaborating in an Agile Marketing environment</li> <li>Bachelor's Degree required, MBA or Masters Degree a plus!</li> <li>Experience working in the networking industry in a requirement</li> <li>Up to 25% travel required</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Sr. Field Marketing Manager, Cisco Events
    San Francisco

    2020-09-21T09:07:14-04:00

    Marketing

    Sr. Field Marketing Manager, Cisco Events

    San Francisco,

    <p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our beliefs?</p> <p>Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and cameras, all led by Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this.</p> <p>As Sr Field Marketing Manager, Cisco Events you will build, develop and operate Meraki’s presence and participation at Cisco Tier 1 events including Cisco Live’s and Partner Summit. You will also lead Tier 2 events to support campaign execution as required. Events will be a mix of virtual and live programs.</p> <p>You will bring energy, creativity and new ideas to build a strong Meraki presence at each event in partnership with your Meraki colleagues and Cisco counterparts. You are responsible for understanding Meraki's internal and customer audiences and marketing campaigns that align back to business priorities and contribute to pipeline creation. You have a proven record of establishing credibility with counterparts, colleagues, and executives. This is an exciting opportunity for someone who enjoys working with internal and external teams to pull together creative and complex event campaigns.</p> <h2><strong>What You'll Do</strong></h2> <ul> <li>Strategize, execute and promote Meraki’s overall presence at Cisco Tier 1 events including Cisco Live’s and Partner Summit</li> <li>Develop and execute strategic field marketing plans for live and virtual events that align with campaign briefs and business goals, as assigned</li> <li>Partner with Cisco counterparts to successfully understand and navigate opportunities for Meraki presence that drives lead generation at these events</li> <li>Work closely with marketing counterparts including Market Strategy, Integrated Marketing and Communications to make recommendations and weave current marketing campaigns into the overall Meraki presence at Cisco and Meraki-led events</li> <li>Partner with go-to-market teams and external agencies as applicable on pre-, during- and post- event execution and deliverables</li> <li>Continuously align and integrate Meraki’s key areas of focus, goals and priorities that support Meraki end-users</li> <li>Speaker management, including facilitating content reviews and connecting speakers to venue and event logistical needs.</li> <li>Lead communications, meeting agendas in discussions of event plans commonly attended by team leaders and cross functional teams</li> <li>Manage event planning and onsite logistics, virtual event platform set-up, content, budget, design, AV, production, vendors, logistics with support of the project management team</li> <li>Report and measure success, develop extensive debriefs, make recommendations and implement improvements</li> <li>Coordinate and lead internal project teams to execute on event plans</li> <li>Ongoing research of new and creative methods, industry trends, the latest event technology and bring relevant opportunities to up-level events</li> <li>Often supporting multiple large scale projects consecutively</li> </ul> <h2><strong>You Are</strong></h2> <ul> <li>Communicative. You are an effective and timely communicator with all internal partners. You understand what is needed of them and clearly instructs others, including senior level contacts.</li> <li>Creative. You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work.</li> <li>Strategic thinker. You understand the broader business strategy and objectives, and can find opportunities of alignment with your own work and proposes projects and programs.</li> <li>Fiercely collaborative. You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You establish trusting relationships. You bring people in, share knowledge and help mentor.</li> <li>Organized. You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> <li>Metrics-driven. You have a deep understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 8+ years of progressively senior experience with a large technology company in Trade Show Management and/or Field Event Marketing, virtual event experience an asset</li> <li>You are able to prioritize multiple projects and problem solve in a fast paced and creative environments</li> <li>You are meticulously organized and concise in verbal and written communications to articulate direction of the events</li> <li>You have a consistent track record of building successful event marketing plans that are built on priorities and metrics driven in their approach</li> <li>You have a track record of successful execution of large scale in person experiences</li> <li>Ability to travel up to 15%, domestic and international</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Sr Product Marketing Manager - Switching
    San Francisco

    2020-09-21T09:07:39-04:00

    Marketing

    Sr Product Marketing Manager - Switching

    San Francisco,

    <p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief?</p> <p>Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 450,000 customers and 5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and security cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this.</p> <p>Meraki is looking for a Product Marketing Manager specializing in the area of Switching to support a rapidly growing MS business! Do you love to explain complex technologies, network topologies in a simple manner? Do you like network architectures? Are you excited by understanding customer issues, determining a solution and conducting a demo to highlight technical differentiation? Do you like recommending access policy? Are you an extraordinary teammate who wants to partner with a Product Manager and Sales Representative to drive a winning market strategy? If yes then we want to meet you!</p> <p>As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team.</p> <p>This role is based in the SFO office and will support global teams, as such, up to 20% travel is required.</p> <h2>What You'll Do</h2> <ul> <li>Become a specialist in all things related to switching at Meraki</li> <li>Understand, and share perspective, on the competitive landscape</li> <li>Distill and communicate sophisticated information for Sales, Marketing and customers</li> <li>Work with PM to craft messaging for the Meraki MS</li> <li>Deliver technical product feedback to stakeholders</li> <li>Be a trusted technical advisor and work with the wider marketing team to contribute to and validate content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth technical collateral and tools for some of the largest enterprise security customer organizations in the world</li> <li>Write content suitable for Technical Decision Makers, such as white-papers, to provide customers with confidence to select and adopt the product</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 7-10+ years of hands on technical experience in the networking space gained through product marketing</li> <li>You understand the in-depth network security considerations for large companies</li> <li>The ability to explain highly technical concepts to all types of audiences</li> <li>Good command over written English</li> <li>Bachelor's Degree minimum, Masters Degree or MBA preferred</li> <li>Experience with Product Marketing required</li> <li>Worked in the networking industry in a related area</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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Product Management

  • Director of Product Management - Secure SD-WAN
    San Francisco

    2020-09-11T15:21:59-04:00

    Product Management

    Director of Product Management - Secure SD-WAN

    San Francisco,

    <p><span style="font-weight: 400;">The Cisco Meraki team is seeking a savvy and creative Director of Product Management to lead product management activities for our industry-leading cloud-managed Secure SD-WAN business, which covers a wide number of strategic initiatives including but not limited to: (a) evolving a winning product line strategy, (b) building rich analytics and insights into the product portfolio (c) ideating and executing on a strategy to develop adjacent product lines and verticals to create a $1B business, (d) enhancing our application programming interface (API) strategy so that we continue to own the forefront of highly programmable next-generation networking.</span></p> <p><span style="font-weight: 400;">You will be driving the focus around how Meraki is thinking about further expanding its cloud-managed Secure SD-WAN capabilities and collaborate with the various discrete product teams for the Meraki products (e.g. MS, MR, Cloud). The role includes driving product strategy and execution for all areas related to our portfolio, and most importantly leading and further building a team of highly skilled Product Managers to manage various product components.</span></p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best product portfolio in the industry as part of the Meraki platform. You will work closely with the executive team to establish a winning strategy, and interface with our extraordinary sales, marketing, and partner teams to ensure continued market-adoption and rapid growth.</span></p> <p><span style="font-weight: 400;">In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford, and lead one of the best PM teams in the industry. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing cloud-driven networking technology.</span></p> <p><span style="font-weight: 400;">You will be required to decide on critical matters concern strategic goals and tactical way to get there frequently.</span></p> <p><span style="font-weight: 400;">Every day is truly unlike the one before. Your penchant for approaching problems with creative solutions, genuine passion for engineering, business, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader.</span></p> <h2><strong>Responsibilities</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead and further build a diverse team of passionate product management individuals. Without the team, there is no product.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Inspire your team but also others - starting with the engineering team as well as Sales, Support, Marketing, and so on.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and drive discrete components of a cross-product unification strategy across all layers - engineering, sales, marketing and product</span></li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS in EE or CS or a related technical field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum 5-10 years of work experience in technology (ideally in networking and WAN/security)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong business background (ex: MBA, CPO/PM, CEO) desired</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hunger for learning about networking, cloud technologies, customers, and problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Track record of motivating and driving large projects and large teams effectively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrates success in driving product initiatives where outcomes were paramount to the health or strategic differentiation over the overall business, e.g. incremental revenue streams in the hundreds of millions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</span></li> </ul> <p><span style="font-weight: 400;"><strong>Why Cisco Meraki?</strong></span></p> <p><span style="font-weight: 400;">We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.</span></p> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p> <p><span style="font-weight: 400;">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></p>

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  • Product Architect- Access
    San Francisco

    2020-09-21T19:34:30-04:00

    Product Management

    Product Architect- Access

    San Francisco,

    <p><span style="font-weight: 400;">The Cisco Meraki Product Management team is seeking a driven Product Architect to identify and execute impactful product integrations across Cisco’s Access Networking portfolio.</span></p> <p><span style="font-weight: 400;">At Cisco Meraki, we are changing the way the industry thinks about networking, and you will play a key role in driving this change. You will be a liaison between many groups across Cisco with a focus on identifying, prioritizing, and executing technical product integrations.</span></p> <p><span style="font-weight: 400;">You will act as a domain specialist in both Cisco Meraki solutions and the broader Cisco product set. Using your knowledge of our solutions and of the broader market, you will help decide which integrations will provide the greatest benefit to our customers as well as the most effective way in which we can develop those integrations. While technical in nature, this role involves working across many different teams, so the ability to engage with both technical and non-technical audiences on highly technical topics is a requirement.</span></p> <h2><strong>ADDITIONAL RESPONSIBILITIES:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with product management in relevant Cisco BEs to identify upcoming products and features where Meraki integration can be a key differentiator for Cisco</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Present proposed integrations to leadership teams across multiple business units</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with Product Managers and Engineering to scope technical requirements for proposed integrations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide technical guidance on non-Meraki Cisco products to the product management and engineering teams for Meraki</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Present regularly on Meraki cross-architectural integrations in Access Networking at internal and public events</span></li> </ul> <h2><strong>QUALIFICATIONS:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Existing relationships with key Cisco product leaders, product managers, and technical marketing engineers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of work experience with wired and wireless LAN solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">CCIE Routing and Switching or CCIE Wireless certifications desired</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in customer facing roles preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurship, "can do" demeanor, and ability and willingness to make an impact</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Willingness to travel regularly to Cisco offices (particularly San Jose and San Francisco) as well as for internal and industry events</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong technical writing and presentation abilities</span></li> </ul> <p><span style="font-weight: 400;">Are you wondering what it's like to work at Cisco Meraki? You will work alongside smart, passionate people to simplify access to critical technologies for all kinds of organizations, from schools and hospitals to retailers and nonprofits. In addition, you'll have paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity culture where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</span></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p><em><span style="font-weight: 400;">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p>

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  • Senior Manager, Product Management - API & Developer Platform
    San Francisco

    2020-09-11T15:21:59-04:00

    Product Management

    Senior Manager, Product Management - API & Developer Platform

    San Francisco,

    <p><span style="font-weight: 400;">The Cisco Meraki team is seeking an experienced Product Manager to lead the API &amp; Developer Platform product group. Your mission will be to extend Meraki’s ecosystem by shaping our API strategy and building strategic relationships through product integrations (</span><a href="https://developer.cisco.com/meraki/"><span style="font-weight: 400;">https://developer.cisco.com/meraki/</span></a><span style="font-weight: 400;">). You will collaborate with Meraki leadership and product teams across the company (wireless access points, network security appliances, intelligent video cameras and more).</span></p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking engineers, solutions architects, developer advocates and delighted customers to help ensure that we have the best developer experience and integrate with the solutions that customers need the most. You will work closely with the executive team to build a successful strategy, and collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth.</span></p> <p><span style="font-weight: 400;">You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at a groundbreaking large scale cloud managed hardware.</span></p> <p><span style="font-weight: 400;">Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader.</span></p> <h2><strong>Responsibilities:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define the strategy for the Meraki API and Developer Ecosystem</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Grow our app marketplace, open source projects, product integrations, in breadth and depth</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop a playbook for strategic partnerships with key technology partners and work with business development and partner sales teams to grow these relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Discover and prioritize customer use cases and requirements to define the strategy for our API first strategy across the Meraki platform</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team up with our rapidly growing sales teams and partners to solve customer problems</span></li> </ul> <h2><strong>What we’re looking for:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">8+ years of experience in a Product Management role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in developer platforms, app marketplaces, and API products</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of people management experience building, leading and mentoring high performing teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with enterprise SaaS software&nbsp;</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS in Computer Science, Information Systems, Engineering or related degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a real dedication for learning about networking, cloud, and emerging ground-breaking technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a strong sense of customer empathy to care deeply about top customer problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are able to easily communicate complicated concepts simply to multiple audiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a results-oriented, can-do demeanor with an intuitive understanding of product quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You love solving technical problems in innovative ways</span></li> </ul> <p><strong>Why Cisco Meraki?</strong></p> <p><span style="font-weight: 400;">We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.</span></p> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p> <p><span style="font-weight: 400;">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></p>

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  • Senior Product Manager- Data Science and Analytics
    California
    San Francisco

    2020-09-15T16:10:46-04:00

    Product Management

    Senior Product Manager- Data Science and Analytics

    California,San Francisco,

    <p>The Cisco Meraki team is seeking an experienced Product Manager to lead product management for our analytics, data infrastructure, and data powered products. Your mission will be to lead Meraki to decode the wealth of data points which pass through our system in order to make better product development decisions and imbue intelligence across the Meraki platform. You will collaborate with Meraki leadership and product teams across the company (wireless access points, network security appliances, intelligent video cameras and more).</p> <p>Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking data engineers, data scientists, data analysts and delighted customers to help ensure that we have the best user experience and the most intelligent cloud platform in the industry. You will work closely with the executive team to build a successful strategy, and collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth.</p> <p>You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at a groundbreaking large scale cloud managed hardware.</p> <p>Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Discover and prioritize customer use cases and requirements to define the strategy for data powered features across the Meraki platform</li> <li>Define the strategy for product analytics to establish a deep understanding of engagement and customer behavior</li> <li>Champion product insights to guide data informed decisions and product development across teams</li> <li>Develop an investment strategy on problems that should and should not be solved using machine learning methods and data infrastructure investments</li> <li>Work closely with our data science, data engineering, analytics, architects teams to continue to simplify our outstanding user experience</li> <li>Team up with our rapidly growing sales teams and partners to seek customer problems</li> </ul> <h2><strong>What we’re looking for</strong></h2> <ul> <li>5+ years of validated experience in a Product Management role</li> <li>Technical background working on products with an Al/ML component</li> <li>Deep expertise in product analytics (measurement, conversion funnels, customer retention)</li> <li>Have worked cross-functionally on large projects with multiple engineering teams</li> <li>BA/BS in Statistics, Mathematics, Computer Science, Information Systems, Engineering or related degree</li> <li>You have a real dedication for learning about networking, cloud, and emerging ground-breaking technologies</li> <li>You have a strong sense of customer empathy to care deeply about top customer problems</li> <li>You are able to easily communicate complicated concepts simply to multiple audiences</li> <li>You have a results-oriented, can-do demeanor with an intuitive understanding of product quality</li> <li>You love solving technical problems in innovative ways</li> </ul> <p>Are you wondering what it's like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity focused office where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>&nbsp;<em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Technical Marketing Engineer - Secure SD-WAN
    San Francisco

    2020-09-11T15:21:59-04:00

    Product Management

    Technical Marketing Engineer - Secure SD-WAN

    San Francisco,

    <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>Our Product Management team is seeking a driven Technical Marketing Engineer to join the Secure SD-WAN (MX) product team. The MX product line is one of the fastest growing product lines in the industry. Your mission will be to help make Meraki one of the leading and best-selling secure SD-WAN solutions in the world by expanding our virtualization footprint. MX Secure SD-WAN appliances are used by hundreds of thousands of customers worldwide and are deployed in over a million locations.</p> <p>In this position, you will exhibit excellent technical knowledge, communication/presentation skills, and a real passion for learning about and evangelizing cloud-driven networking technology. Your focus will be around virtualization networking technologies, including public cloud, private cloud, Network Function Virtualization and so on.</p> <p>You would help assess the requirements that must be addressed in the different markets, the ways that our customers would use the product, the tools they would need, etc.</p> <p>You will serve as the source of knowledge and key advisor for internal teams like technical support, sales and marketing and external partners like customers, resellers, and Cisco partners. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. Every single day is truly unlike the one before.</p> <p><strong>As a critical member of the product team, your responsibilities include:</strong></p> <ul> <li>Serving as the virtualization (public cloud, private cloud, NFV) subject matter expert and key technical advisor for internal and external team</li> <li>Serving as the security and SD-WAN virtualization guru, a key technical advisor, on the product, and its current and future capabilities</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> <li>Raising technical awareness of our products amongst our support, sales, and partner teams</li> </ul> <p><strong>What we're looking for:</strong></p> <ul> <li>Deep understanding and familiarity with virtualization technologies (e.g. various public cloud marketplaces, hypervisor technologies, vCPE/uCPE, etc.), and applications with networking appliances&nbsp;</li> <li>Hands on experience in supporting, selling, or using network virtualization technologies</li> <li>Hands-on experience and demonstrated experience with one of the main virtualization platforms through an industry certification is a must (e.g. VCP certification)&nbsp;</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> <p><strong>Bonus Points:</strong></p> <ul> <li>Experience with cloud &amp; hybrid technologies such as AWS, Azure, Google Cloud, VMWare, and Containers</li> <ul> <li>Specifically, the concepts of SASE, transit gateways and so on&nbsp;</li> </ul> <li>Experience with scripting or querying languages such as Python and SQL</li> <li>Degree in CS, EE, or a related technical field</li> <li>CCNA/CCNP/CCIE routing/switching/security certifications</li> <li>Experience in application engineering, technical support, product testing, or QA&nbsp;</li> <li>Passion for learning about networking, cloud, and emerging disruptive technologies<br><br></li> </ul> <p>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p> <p>Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&amp;T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p>

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Operations

  • Business Systems Analyst (Technical)
    San Francisco

    2020-09-16T16:01:51-04:00

    Operations

    Business Systems Analyst (Technical)

    San Francisco,

    <p>Cisco Meraki is searching for a Business Systems Analyst - Technical to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p>The Business Systems Analyst (BSA) acts as a liaison between Engineering and Operations functions to help build solutions needed to scale and support our teams. You will be responsible for translating business requirements into technical designs and tasks, as well as, working on projects to deliver technical solutions for our development team and systems.</p> <ul> <li>Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan for projects &amp; enhancements</li> <li>Work closely with business partners to understand business processes, goals, and gaps</li> <li>Ability to design technology solutions while understanding the impacts of upstream/downstream systems</li> <li>Translate business requirements and processes into system solutions.</li> <li>Able to write clean and crisp technical design documents</li> <li>Clearly explain a relevant technical solution to all stakeholders (technical and non-technical alike), including how it is deployed and where it fits in the overall system strategy</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>Bachelor’s degree in management information systems, computer science, or related field</li> <li>4+ years of experience as a Business Systems Analyst (Technical Systems)</li> <li>Technology stack experience Salesforce, ERP systems, and middleware (minimum of 2 required)</li> <li>Experience in various methodologies for planning and executing application development and support</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Import/Export Specialist (Contract)
    Chicago

    2020-09-17T13:59:44-04:00

    Operations

    Import/Export Specialist (Contract)

    Chicago,

    <p>Cisco Meraki is searching for a Duty Drawback Specialist to join our Export Operations team! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?<br><br></p> <p><strong>You:</strong></p> <p>You look forward to working cross-functionally with teammates and partners. You are open to learning, thrive on doing investigative work and providing superb analysis, and eager to get things done (and done well). You are passionate about learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. Most importantly, you have a contagiously optimistic attitude.<br><br></p> <p><strong>You Will:&nbsp;</strong></p> <ul> <li>Identify the eligibility of imported/exported goods by which the company can process duty drawback claims</li> <li>Compile and save applicable documentation required for drawback submission</li> <li>Verify that all documents, reports and applications are acceptable and meet US Customs and Board Protection needs</li> <li>Advise on and support means of improvement for the existing duty drawback program</li> <li>Other duties as assigned</li> </ul> <p><strong>You Have:</strong></p> <ul> <li>2-3 years of experience working with high-volume import/exports</li> <li>BA/BS required with a degree in International Relations, International Business, Operations Management, or International Studies preferred</li> <li>Impeccable computer, analytical, organizational, and communications skills combined with a mindset aimed at solving meaningful problems</li> <li>Advanced Excel skills required and preferred experience working with ERP systems</li> <li>A good eye for detail is a must</li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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Sales Operations

  • Sales Support Administrator (1 Year Contract)
    San Francisco

    2020-09-11T15:21:59-04:00

    Sales Operations

    Sales Support Administrator (1 Year Contract)

    San Francisco,

    <p>Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun).</p> <p>While we have some generous benefits, like weekly virtual fitness and yoga classes, daily catered lunch (when we are in the office), and a dog-friendly office, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <h1>The Role:</h1> <p>As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests.</p> <h2><strong>Who you are:</strong></h2> <p>Curious about the why's and how's of the operational aspects of sales. A results-oriented, quick learner who wants to continuously self improve. Reliable and able to adapt to frequent change. Seeking a role where output has high impact and immediate results. Personable, and excited by the opportunity to work in a vibrant and inclusive workplace!</p> <h2><strong>What you’ll do:</strong></h2> <ul> <li>Route deals to appropriate owners to optimize sales operations</li> <li>Match Meraki’s existing customer and reseller database to that of Cisco’s</li> <li>Analyze and assign cases in accordance with sales rules</li> <li>Conduct end-customer research</li> <li>Review and verify applications from partners</li> <li>Work cross-functionally with teams to respond to critical sales issues</li> </ul> <h2><strong>Key requirements:</strong></h2> <ul> <li>Strong organization skills coupled with the ability to multitask</li> <li>Capable of working in a high energy and deal volume environment</li> <li>Comfortable working to deadlines</li> <li>Meticulous attention to detail</li> <li>Team-oriented with strong communication skills</li> <li>Outstanding written and verbal skills, computer proficient</li> </ul> <h2><strong>Preferred skills:</strong></h2> <ul> <li>Salesforce</li> <li>Experience in Sales Support or data entry position</li> <li>University degree</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone</p>

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Sales

  • Account Development Representative
    Chicago

    2020-09-18T13:21:29-04:00

    Sales

    Account Development Representative

    Chicago,

    <p>Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China as well as a new office in the heart of the Loop in Chicago!</p> <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying both end customer leads and prospective resellers for the Meraki sales organization. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, adaptable, resourceful and results-oriented. Attention to detail and understanding how to manage your time is critical. As an ADR, you are often the first interaction a customer will have with Meraki. Therefore it will be crucial for you to conduct business dealings with prospects in a way that builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in technology sales.</p> <h2><strong>You Will:</strong></h2> <ul> <li>Perform high volume prospecting/calling into organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Bring creative ways to find new leads and be proactive with your prospecting - creativity is encouraged at Meraki and you’ll often hear ‘let’s give it a try!’</li> <li>Identify eligible opportunities to close and independently run the customer and their reseller through the full sales cycle</li> <li>Assist in growing our channel by gauging interest from prospective resellers of Meraki and onboard those interested as formal Partners</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest and work independently to understand how to proceed with a prospect’s needs</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals on call volume, opportunity, closed won and reseller quota</li> <li>Heavy use of <a href="http://salesforce.com">Salesforce.com</a>, SalesLoft, ZoomInfo and other tools to manage and create leads, and ensure data integrity</li> </ul> <h2><strong>You Have:</strong></h2> <ul> <li>At least 1 year sales experience in B2B sales; experience with carrying a quota</li> <li>2+ years of work experience preferred</li> <li>Experience building strong professional relationships and leveraging those to hit quota</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>A hunger to learn, and are committed to a positive and inclusive team environment</li> </ul> <h2><strong>Perks</strong></h2> <ul> <li>Direct promotional path to Account Executive in approximately 12 months (dependent on performance)</li> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods and snacks daily</li> <li>Onsite gym for all employees (depending on office location)</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p> <p>Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.</p>

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  • Account Executive
    San Francisco

    2020-09-11T15:21:59-04:00

    Sales

    Account Executive

    San Francisco,

    <p>We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.<br><br>Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.</p> <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization.</p> <h2><strong>YOU WILL:</strong></h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2><strong>YOU HAVE:</strong></h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2><strong>YOU ARE:</strong></h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p class="p1"><span class="s1">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></p> <p>****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</p> <p>&nbsp;</p>

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  • America's Go To Market Strategy Associate
    San Francisco

    2020-09-18T08:20:02-04:00

    Sales

    America's Go To Market Strategy Associate

    San Francisco,

    <h2><strong>Who We Are</strong></h2> <p>Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.”</p> <h2><strong>What you will do</strong></h2> <p>The Cisco Meraki team is seeking a Go-to-market Strategy Associate. This position will cover the largest segment of Cisco Meraki’s business. In this position you will act as the strategic right hand of the head of sales for that region. You will be responsible for crafting, coordinating, and executing go-to-market (GTM) strategies with cross-functional teams. You will also provide data, context, and insights for our sales executives to help improve alignment and drive growth in your region. As part of the role, you will develop relationships with top-level Cisco executives and work cross-functionally across sales, marketing, channel, and product at Meraki. You will also track and analyze the impact of the initiatives you are driving, at times communicating standard methodologies and insights to our senior executives.</p> <p>Ideal candidates will have strong executive presence, excellent relationship building skills, strategic and analytical mentalities, and strong organizational skills to drive projects to completion. Furthermore, candidates should serve as thought partners for our Meraki Executive Sales Leaders, proactively pursuing activities that will drive the highest top line impact.</p> <p>Every single day is truly unlike the one before and your penchant for collaboratively solving problems, passion for impact, and a strong desire to be part of a growing team that is helping guide the strategic direction of the business are the tools that you’ll need to be a Meraki GTM Strategy Lead. Be prepared to “telescope” from a long range strategic mindset towards helping to drive cross-functional initiatives and promotions to help our sales team surpass their bookings targets for the quarter.</p> <p>This role will be based in San Francisco.</p> <h2>Responsibilities</h2> <ul> <li>Define overall GTM Strategy for our Global Enterprise Segment to align it to the company’s global vision</li> <li>Develop, drive, and measure the impact of specific cross-functional GTM initiatives</li> <li>Work cross-functionally across sales, marketing, channel, product and other departments</li> <li>Develop and maintain relationships with top-level Cisco executives</li> <li>Conduct analysis to provide insight into the business’ health in prioritize regional initiatives</li> <li>Execute strategies to drive growth and/or mitigate risks in your sales region</li> <li>Implementation and tracking of Objectives and Key Results (OKRs)</li> <li>Communicate data-driven recommendations and deep dive analysis to Meraki executives</li> </ul> <h2>Qualifications</h2> <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Ability to think critically, take initiative and work autonomously</li> <li>Exceptional communication &amp; relationship-building skills</li> <li>Project management experience and skillset</li> <li>Strong knowledge of business intelligence (BI) tools and SQL a plus</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Interest in and ability to understand unique business dynamics between functions like Marketing and Sales</li> <li>Ability to travel domestically as needed</li> <li>Bilingual (Spanish and English) preferred</li> </ul> <p>Must be authorized to work in the U.S. Position does not provide sponsorship</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>&nbsp;</p>

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  • America's Go To Market Strategy Lead
    San Francisco

    2020-09-18T08:17:45-04:00

    Sales

    America's Go To Market Strategy Lead

    San Francisco,

    <h2><strong>Who We Are</strong></h2> <p>Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.”</p> <h2><strong>What you will do</strong></h2> <p>The Cisco Meraki team is seeking a Go-to-market Strategy Lead to support our US Commercial and Global Enterprise Segment in the Americas.&nbsp;This position will cover the largest segment of Cisco Meraki’s business. In this position you will act as the strategic right hand of the head of sales for that region. You will be responsible for crafting, coordinating, and executing go-to-market (GTM) strategies with cross-functional teams. You will also provide data, context, and insights for our sales executives to help improve alignment and drive growth in your region. As part of the role, you will develop relationships with top-level Cisco executives and work cross-functionally across sales, marketing, channel, and product at Meraki. You will also track and analyze the impact of the initiatives you are driving, at times communicating standard methodologies and insights to our senior executives.</p> <p>Ideal candidates will have strong executive presence, excellent relationship building skills, strategic and analytical mentalities, and strong organizational skills to drive projects to completion. Furthermore, candidates should serve as thought partners for our Meraki Executive Sales Leaders, proactively pursuing activities that will drive the highest top line impact.</p> <p>Every single day is truly unlike the one before and your penchant for collaboratively solving problems, passion for impact, and a strong desire to be part of a growing team that is helping guide the strategic direction of the business are the tools that you’ll need to be a Meraki GTM Strategy Lead. Be prepared to “telescope” from a long range strategic mindset towards helping to drive cross-functional initiatives and promotions to help our sales team surpass their bookings targets for the quarter.</p> <p>This role will be based in San Francisco.</p> <h2>Responsibilities</h2> <ul> <li>Define overall GTM Strategy for US Commercial, the largest segment of Meraki to align it to the company’s global vision</li> <li>Develop, drive, and measure the impact of specific cross-functional GTM initiatives</li> <li>Work cross-functionally across sales, marketing, channel, product and other departments</li> <li>Develop and maintain relationships with top-level Cisco executives</li> <li>Conduct analysis to provide insight into the business’ health in prioritize regional initiatives</li> <li>Execute strategies to drive growth and/or mitigate risks in your sales region</li> <li>Implementation and tracking of Objectives and Key Results (OKRs)</li> <li>Communicate data-driven recommendations and deep dive analysis to Meraki executives</li> </ul> <h2>Qualifications</h2> <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Ability to think critically, take initiative and work autonomously</li> <li>Exceptional communication &amp; relationship-building skills</li> <li>Project management experience and skillset</li> <li>Strong knowledge of business intelligence (BI) tools and SQL a plus</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Interest in and ability to understand unique business dynamics between functions like Marketing and Sales</li> <li>Ability to travel domestically as needed</li> <li>Bilingual (Spanish and English) preferred</li> </ul> <p>Must be authorized to work in the U.S. Position does not provide sponsorship</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>&nbsp;</p>

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  • Consulting Systems Engineer
    Chicago

    2020-09-14T17:25:18-04:00

    Sales

    Consulting Systems Engineer

    Chicago,

    <p>Want to be at the forefront of the Computer Networking industry!</p> <h2><strong>Who We Are</strong></h2> <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <h2>What You Will Do</h2> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites.</p> <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2><strong>Who You Are</strong></h2> <p>You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</p> <h2><strong>Desired Skills &amp; Experience</strong></h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <p>Must be authorized to work in the U.S. Position does not provide sponsorship</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> <p>Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.<br>Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p><br>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>

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  • Consulting Systems Engineer - Enterprise - France
    France

    2020-09-11T15:21:59-04:00

    Sales

    Consulting Systems Engineer - Enterprise - France

    France,

    <p>As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted by Cisco’s largest customers across the globe.</p> <p>Are you in a direct customer facing Pre-Sales role? Do you enjoy simplifying complex customer problems? If so, you sound like a Cisco Meraki Systems Engineer and we would love to talk to you.</p> <p>We are looking for highly-motivated, technically-savvy and passionate individuals for our growing Systems Engineering team. You will generally work remotely while covering the French Enterprise space (not because we don’t like our SE team, but because they love being out and in front of our customers). Sound exciting? Read on to find out what we need from you.</p> <p>Demonstrated understanding and hands-on experience in at least 3 of the following areas:</p> <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac and Wave 2</li> <li>Multi-site campus LAN and network design</li> <li>BYOD architectures (Clearpass, Cisco ISE, Bradford) and onboarding devices to corporate networks</li> <li>Professional level certification required and must include one or more of the following: CCNP, CCDP or equivalent level certification.</li> <li>Experience or exposure to captive portal design, JSON, REST, XML, SAML, SQL, Python, AWS, Azure, G-Cloud, Virtualised Environments (VMWare, Docker).</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p>

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  • Consulting Systems Engineer, Service Provider - ANZ
    Sydney

    2020-09-15T00:51:45-04:00

    Sales

    Consulting Systems Engineer, Service Provider - ANZ

    Sydney,

    <p><span style="font-weight: 400;">At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality.&nbsp;</span><span style="font-weight: 400;">Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired!</span></p> <p><span style="font-weight: 400;">As a Consulting Systems Engineer, you’ll have the unique opportunity to interpret the technical vision of our most strategic Service Providers in ANZ and define Meraki’s technical pre-sales strategy for these accounts. You will own key relationships with technical partners, collaborate closely with the Meraki channel, direct sales and systems engineering teams to execute initiatives that you design to accelerate the adoption of Meraki products.&nbsp;</span></p> <p><strong>Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive rapidly growing revenue for our most strategic Service Providers through technical engagements, solution development and technical training activities.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design high-level, detailed consultative solutions and provide technical pre-sales coverage for selected accounts.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build, demonstrate and document managed service technical solutions that showcase the full capabilities of the Meraki Platform.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Champion the customer benefit of Cisco's cross-architecture product strategy, and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Cisco’s regional and global Service Provider teams to drive prioritization of technical resources and development of strategies to grow sales.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Execute technical enablement training and service creation workshops for Service Providers that highlight Meraki Platform solutions.&nbsp;</span></li> </ul> <h2><strong>You are an ideal candidate if you have:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Extensive experience with designing or deploying wired and wireless networks, including firewalls, content filters, routing/switching, network segmentation, SD-WAN and MPLS wide area networks, enterprise and carrier Wi-Fi.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in technical pre-sales, post-sales, or product management roles (Systems Engineer, Sales Engineer, Solutions Architect, Network Engineer, Product Manager, etc.).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep knowledge of the Service Provider and networking vendor landscape within the region.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Broad industry knowledge of networking or software industry sales cycle, and validated negotiation techniques.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong interpersonal skills, verbal and written communication skills, with the ability to multitask and set priorities.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with object-oriented software development languages, Python, Java, C/C++.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">CCIE, CWNP, CWDP, CCNA, or CMNP certifications preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability and willingness to travel up-to 50%</span></li> </ul> <p>&nbsp;</p> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p> <p><span style="font-weight: 400;">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></p>

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  • Danish Speaking - Territory Account Manager
    London

    2020-09-11T15:21:59-04:00

    Sales

    Danish Speaking - Territory Account Manager

    London,

    <p>We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</p> <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street.</p> <p>We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager for Denmark, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Denmark.</p> <h2><strong>You will:</strong></h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2><strong>You have:</strong></h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Danish</li> <li>Experience selling in Denmark market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2><strong>You are:</strong></h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</p>

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  • Dutch Speaking - Territory Account Manager
    London

    2020-09-11T15:21:59-04:00

    Sales

    Dutch Speaking - Territory Account Manager

    London,

    <p>We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</p> <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street.</p> <p>We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager for The Netherlands, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in The Netherlands.</p> <h2><strong>You will:</strong></h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2><strong>You have:</strong></h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Dutch</li> <li>Experience selling in The Netherlands market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2><strong>You are:</strong></h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</p>

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  • Expressions of Interest - Sales Engineer
    Brisbane
    Sydney

    2020-09-15T00:52:23-04:00

    Sales

    Expressions of Interest - Sales Engineer

    Brisbane,Sydney,

    <p>At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired!</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join our team as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing commercial opportunities. Utilizing your in-depth knowledge of networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners.</p> <h2><strong>Responsibilities</strong></h2> <p>&nbsp;</p> <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2><strong>Desired Skills &amp; Experience</strong></h2> <p>&nbsp;</p> <ul> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 3-5 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience and presentation skills.</li> <li>Experience with programming (Python, node.js, etc) would be desirable</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>BS or MS degree in computer science, computer engineering or related field required</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p>

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  • German Speaking - Territory Account Manager
    London

    2020-09-11T15:21:59-04:00

    Sales

    German Speaking - Territory Account Manager

    London,

    <p>We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</p> <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street.</p> <p>We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager for Germany, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Germany.</p> <h2><strong>You will:</strong></h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2><strong>You have:</strong></h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in German</li> <li>Experience selling in German market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2><strong>You are:</strong></h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</p>

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  • Norwegian Speaking - Territory Account Manager
    London

    2020-09-11T15:21:59-04:00

    Sales

    Norwegian Speaking - Territory Account Manager

    London,

    <p>We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</p> <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street.</p> <p>We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager for Norway, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Norway.</p> <h2><strong>You will:</strong></h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2><strong>You have:</strong></h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Norwegian</li> <li>Experience selling in Norway market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2><strong>You are:</strong></h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</p>

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  • Product Sales Specialist
    Tokyo

    2020-09-15T00:10:11-04:00

    Sales

    Product Sales Specialist

    Tokyo,

    <h2>Product Sales Specialist</h2> <p>Japan</p> <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and together we built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos, and we are looking for a top-producing salesperson to join our team! With over 190,000 customers and one million active networks and counting around the world, our comprehensive set of solutions allows customers to seize new business opportunities and reduce operational costs.</p> <p><strong>What</strong> <strong>do</strong> <strong>we</strong> <strong>do?</strong> <strong>We</strong> <strong>create</strong> <strong>100%</strong> <strong>cloud</strong> <strong>managed</strong> <strong>IT</strong> <strong>that</strong> <strong>simplyworks.</strong></p> <p>As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in Japan. You will ideally be based from your home office in Tokyo with frequent travel to local Cisco offices and customer sites. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <h2>You will:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to tackle business problems</li> <li>You will ask the right questions and establish relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in Japan to drive revenue and contribute to impressive YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization</li> </ul> <h2>You have:</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>5+ years technology sales experience with at least 3 years proven success in a field sales capacity</li> <li>Proficiency in Japanese and conversational level in English</li> <li>Consistent track record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel if needed</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li><strong>Open</strong> <strong>and</strong> <strong>Trustworthy</strong> <strong>–</strong> you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li><strong>Self-aware</strong> – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li><strong>Results</strong> <strong>Oriented</strong> <strong>–</strong> you identify areas where we can improve as a team, and raise and address them directly.</li> <li><strong>Accountable</strong> – you take ownership of yourself and your circumstances</li> <li><strong>Collaborative</strong> - you share early and often to engage those around you</li> <li><strong>Passionate</strong> on customer satisfaction and consultative selling – you contribute to our mission to exceed customer expectations showing customers the value of cloud-managed networking for their business</li> </ul> <p><em>“Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”</em></p> <p>&nbsp;</p>

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  • Product Sales Specialist
    Arizona

    2020-09-11T15:21:59-04:00

    Sales

    Product Sales Specialist

    Arizona,

    <p>Want to be at the forefront of the Computer Networking industry!</p> <h2><strong>Who We Are</strong></h2> <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <h2><strong>What You Will Do</strong></h2> <p>As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2><strong>Who You Are</strong></h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> <p>Must be authorized to work in the U.S. Position does not provide sponsorship</p> <p>Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.<br>Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p>

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  • Product Sales Specialist, France
    France

    2020-09-11T15:21:59-04:00

    Sales

    Product Sales Specialist, France

    France,

    <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). If you’re looking for a company that really commits and cares about their employees, look no further. What truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As an Enterprise Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue within your assigned territory in France. You will ideally be based in Paris, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <h2><strong>What you will do:</strong></h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <h2><strong>You will have:</strong></h2> <ul> <li>Previous technology sales experience with demonstrated success in a field sales capacity</li> <li>Previous Enterprise experience</li> <li>Consistent record building new relationships, navigate complex organizations and influence multiple decision makers</li> <li>Fluency in French and English</li> <li>Consistent record of shown success</li> <li>Extraordinary relationship building skills and validated decision-making ability</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others!</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!</p>

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  • Product Sales Specialist, France - 12 Month Contract
    France

    2020-09-15T11:48:08-04:00

    Sales

    Product Sales Specialist, France - 12 Month Contract

    France,

    <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). If you’re looking for a company that really commits and cares about their employees, look no further. What truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a Commercial Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue within your assigned territory in France. You will ideally be based in Paris, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <h2><strong>What you will do:</strong></h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our commercial customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <h2><strong>You will have:</strong></h2> <ul> <li>Previous technology sales experience with demonstrated success in a field sales capacity</li> <li>Previous commercial experience</li> <li>Consistent record building new relationships, navigate complex organizations and influence multiple decision makers</li> <li>Fluency in French and English</li> <li>Consistent record of shown success</li> <li>Extraordinary relationship building skills and validated decision-making ability</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others!</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!</p>

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  • Segment Lead
    United States

    2020-09-20T14:25:51-04:00

    Sales

    Segment Lead

    United States,

    <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us! Connecting passionate people to their mission by simplifying the digital workplace. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As the Meraki Americas Commercial Segment Leader and Field Sales Director, you will directly lead a team of field sales leaders and their teams of product sales specialists across the US Commercial region. In addition, you will have dotted line responsibility for the full US Commercial business and quota.</p> <p>At Meraki, our goal as leaders is to grow and develop forward-thinking teams. The strength of our team is the foundation of our success! For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. We build products that redefine markets and customer relationships that widen the impact we can have on the world. An extraordinary team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki. Drive a standard methodology sales process to ensure excellent execution on Meraki’s most sophisticated deals.</p> <h2><strong>What you will do:</strong></h2> <p>Hire, mentor, and develop a hungry and passionate field sales team to deliver against our sales goals and build strong internal and external relationships in service of extraordinary customer experience and continued rapid growth. Drive the strategy and executive relationship for top accounts and deals.</p> <p>Bring together all Meraki cross-functional teams in the region to build a “team” culture and shared vision. Work collaboratively to establish a US Commercial team strategy and priorities, and ensure all teams are working together to maximize results (inside, field, channel, systems engineering, marketing, strategy, cisco sales leaders, etc.). Be the executive sponsor in establishing strong working relationships with US Commercial Cisco leaders across the Segment ensuring Meraki is appropriately prioritized and optimizing our joint GTM approach to drive growth.</p> <p>Build closer alignment between field, inside, and channel leadership and individual contributors to contribute to better mentorship and career development opportunities for the team. Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</p> <h2><strong>Who you are:</strong></h2> <ul> <li>Candid. Communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. Invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. Listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. Be resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> <li>Trustworthy. Earn our team’s trust every day through your actions and transparency</li> </ul> <h2><strong>Minimum Qualifications:</strong></h2> <ul> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to prioritize multiple tasks with shifting priorities and varying deadlines</li> <li>An understanding and interest in networking technology, software, or IT</li> <li>Experience leading leaders</li> <li>Significant travel required (40 – 60%)</li> </ul> <p>Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> <p>Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>&nbsp;</p>

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  • Systems Engineering Manager
    Chicago

    2020-09-14T09:23:10-04:00

    Sales

    Systems Engineering Manager

    Chicago,

    <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an ambitious team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</p> <p>As the Meraki System Engineering Manager, you will directly manage a team of System Engineers in Cisco Meraki Velocity Business, as part of Inside Sales Systems Engineering. You’ll be accountable for executing on territory sales goals by driving sales engineering programs, act as a trusted advisor to customers and lead technology conversations, provide technical enablement, pre-sales support and technical mentorship to the sales team.</p> <p>At Meraki, our goal as leaders is to grow and develop forward-thinking teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A phenomenal team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki.</p> <h2><strong>What you will do:</strong></h2> <ul> <li>Hire, coach, and direct a team of hard-working SEs (Systems Engineers) supporting Inside Sales, to deliver against our sales goals and build strong internal and external relationships in service of an outstanding customer experience and continued rapid growth. Drive the strategy and executive relationship for top accounts and deals.</li> <li>Align and work directly with Inside Sales Director, to build a strategy for the territory, accounts and sales coverage.</li> <li>Bring together all Meraki cross-functional teams in the territory to build a “regional team” culture and shared vision</li> <li>Work collaboratively to establish strategies and priorities, and ensure all teams are working together to improve results (Inside Sales, field, channel, systems engineering, marketing, strategy, Cisco sales leaders, etc.). Communicate progress clearly and regularly.</li> <li>Be the segment executive sponsor in establishing strong working relationships with Cisco leaders across the Area: ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our approach to drive growth</li> <li>Represent the segment in providing a unified voice back to HQ around priorities, investment needs (product, marketing, operations, etc.), and strategy (including sales team structure, rules of engagement, headcount investment, etc.)</li> <li>Use metrics and data to continually assess both sales performance, technical engagement level and talent performance/retention to fully understand underlying drivers and adjust course as vital</li> <li>You will be measured against the revenue generated in addition to motivating and leading the direction of the Inside Sales Systems Engineers, defining short- and long-term team goals in alignment with the broader Velocity Business goals.</li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. You invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You work and collaborate across many groups.</li> <li>Credible. Committed to earning our team’s trust through your actions and transparency</li> </ul> <h2><strong>Minimum Qualifications:</strong></h2> <ul> <li>Minimum 3 years of experience as a sales engineer. Previous management experience a plus</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Intimate understanding of the pre-sales engineering process and related sales motions</li> <li>Solid understanding of wireless and wired networks, including 802.11, 802.1x, firewalls, content filters, routing/switching, SDWAN etc</li> <li>Conversant in IT strategy, design, planning, and execution principles</li> <li>Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to prioritize multiple tasks with shifting priorities and varying deadlines</li> <li>20% travel required</li> <li>BA/BS preferred, MBA or MSc degree a plus</li> <li>CCIE or equivalent a plus</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>&nbsp;</p>

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  • Systems Engineer - Service Provider
    United Kingdom

    2020-09-23T06:05:35-04:00

    Sales

    Systems Engineer - Service Provider

    United Kingdom,

    <p>Cisco Meraki is the fastest growing cloud-managed networking platform in the world, with products and a technology architecture that’s changing the landscape of enterprise networking and making cloud-managed IT a reality.</p> <p>As a Partner Solutions Architect, you will have the unique opportunity to interpret the technical vision of our most strategic channel partners and define Meraki’s technical pre-sales strategy for these accounts. You will own key relationships with technical stakeholder from these partners, liaise with Meraki channel, sales, and other systems engineering teams to execute on initiatives that you design to grow the adoption of Meraki products.&nbsp;</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Drive rapidly growing revenue for our most strategic partners through technical engagements, solution development and technical training activities.</li> <li>Design high-level, detailed consultative solutions and provide technical pre-sales coverage for selected channel partner accounts.</li> <li>Build, demonstrate and document technical solutions that showcase the full capabilities of the Meraki Platform.</li> <li>Understand and articulate Cisco's cross-architecture product strategy, and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision.</li> <li>Work with Cisco’s regional and global partner organizations to drive prioritization of resources and development of strategies to further enable technical sales.</li> <li>Coordinate and conduct technical enablement training and service creation workshops for partners that highlight Meraki Platform solutions.&nbsp;</li> </ul> <h2><strong>You are an ideal candidate if you have:</strong></h2> <ul> <li>Experience with designing or deploying wired and wireless networks, including firewalls, content filters, routing/switching, VLAN's, 802.11, etc.</li> <li>5+ years of experience in technical pre-sales, post-sales or product management roles (solutions architect, systems engineer, sales engineer, network engineer, product manager, etc.).</li> <li>Deep and broad industry knowledge of the partner and vendor landscape within the region.</li> <li>Knowledge of networking or software industry sales cycle, and validated negotiation techniques.</li> <li>Strong interpersonal skills, verbal and written communication skills, with the ability to multitask and set priorities.</li> <li>Experience with object-oriented software development languages, Python, Java, C/C++.</li> <li>Ability and willingness to travel 50%.</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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Technical Support

  • Manager of Salesforce Engineering
    Chicago
    San Francisco

    2020-09-21T16:27:21-04:00

    Support

    Manager of Salesforce Engineering

    Chicago,San Francisco,

    <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>Cisco Meraki’s Support group is a growing, global, and diverse team of highly knowledgeable and empathetic customer advisors. We strive to guide our customers to successful outcomes with a mix of strategic thinking and the grit to execute the next best action.</p> <p>Our San Francisco Support team is looking for a Software Engineering Manager to lead the software team that is creating the next generation of software tools that aim to improve the lives of our best-in-class support team. Your time will be split up as follows; 40% Team Management, 40% Team Development and 20% Professional Development.</p> <p><strong>You Will: </strong></p> <ul> <li>Lead our growing team of developers, software admins, and business intelligence analysts that are focused on features, services, and integrations around Salesforce Service Console’s case and phone ecosystems</li> <li>Own the delivery of the project roadmap and directly feel the positive impact that the team’s projects have on our grateful (and technical) users</li> <li>A typical work week might consist of:</li> <ul> <li>Building a high-performing team by mentoring Support Software engineers and ensuring quality across our Agile lifecycle</li> <li>Prioritizing, assigning, and monitoring critical software work with the team</li> <li>Collaborating closely with our project managers on key deliverables and milestones</li> <li>Growing the relationships with our team’s many partners across Business Systems, IT, Strategy, and Support leadership</li> </ul> </ul> <p><strong>You Have:&nbsp; </strong></p> <ul> <li>Leadership experience with direct reports</li> <ul> <li>Performance reviews, 1-1s, interviews, goal-setting (OKRs)</li> </ul> <li>Proven examples of development work spanning teams (Product, UX, Support, Engineering, etc.) to deliver features and/or products</li> <ul> <li>Salesforce Lightning-based projects are a big plus</li> <li>Prior experience with Support or Service organizations is also a plus</li> </ul> <li>Experience with current software development lifecycles and practices</li> <ul> <li>Agile-aligned methodologies (Scaled Agile, Kanban, etc.), continuous integration (CI), continuous deployment (CD)</li> </ul> <li>7+ years of enterprise development experience in addition to time in the Salesforce stack</li> <ul> <li>Salesforce Apex experience strongly preferred</li> <li>SQL and/or Salesforce SOQL</li> <li>Ruby and/or Python</li> <li>JavaScript and related frameworks</li> </ul> <li>Relevant Salesforce certifications and/or Trailhead badges</li> <li>Bachelor's degree in Computer Science, Information Technology or related technical field</li> </ul> <p>Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package.</p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>&nbsp;</p>

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  • Network Support Engineer - Future Consideration
    San Francisco

    2020-09-14T18:30:37-04:00

    Support

    Network Support Engineer - Future Consideration

    San Francisco,

    <p><span style="font-weight: 400;">We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</span></p> <p>As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.</p> <p>Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &amp;/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a top-tier university. <em>Complete degree necessary to begin work.</em></li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p class="p1"><em><span class="s1">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p> <p class="p1"><em>Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</em></p>

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  • Network Support Engineer - Future Consideration
    Chicago

    2020-09-14T18:26:42-04:00

    Support

    Network Support Engineer - Future Consideration

    Chicago,

    <p><span style="font-weight: 400;">We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</span></p> <p>As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.</p> <p>Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them.</p> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><strong>Responsibilities</strong></p> </div> <div class="column"> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> </div> <div class="column">&nbsp;</div> <div class="column"> <p><strong>Qualifications</strong></p> </div> </div> </div> </div> <ul> <li>Fundamental&nbsp;understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including&nbsp;TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &amp;/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent&nbsp;account management, follow-through, and&nbsp;attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a top-tier university.&nbsp;<em>Complete degree necessary to begin work.</em></li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul> <p>&nbsp;</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p class="p1"><em><span class="s1">At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</span></em></p> <p><em>Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.</em></p>

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Business Systems

  • Business System Architect- Salesforce
    San Francisco
    San Jose

    2020-09-15T14:35:57-04:00

    Business Systems

    Business System Architect- Salesforce

    San Francisco,San Jose,

    <p>&nbsp;</p> <p><span style="font-weight: 400;">Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.</span></p> <p><span style="font-weight: 400;">The Business Systems team at Meraki is a horizontal function that spans across Sales, Marketing, Strategy and Operations. This group enables process improvisation and automations to improve productivity, simplify business processes and enhance effectiveness of Meraki as a whole.</span></p> <p><span style="font-weight: 400;">We are looking for a Technical Architect, who thrives in ambiguity and loves to design and build robust, secure and scalable systems. Someone that has an authority level understanding of the Digital Marketing Tech Stack. This role will lead the architecture, design and implementation of technologies related to marketing technologies including marketing automation, web technologies, demand gen, etc, would involve working with Enterprise Architect and cross functional delivery teams to define long term vision, strategy and goals for the company.&nbsp;</span><em><br></em></p> <p><strong><em>What you’ll do:</em></strong></p> <ol> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with business leadership to identify requirements to establish a clear, consistent capability vision as well as supporting technology vision through collaboration, influence, and enablement.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with stakeholders from Marketing to transform the current business processes and suggest industry best practices and standards to help guide the journey.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help design scalable, secure and robust business processes and back them up with technology that can support them.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure that individual technical solutions align with overall architectural vision.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Suggest areas of improvements in the current process and identify aspects that can benefit from automation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help maintain/lead cloud integrations and API architecture for marketing systems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand end-to-end marketing processes including campaign creation (email/web/social), lead generation, lead scoring, qualification, distribution and conversion including closed loop reporting by demonstrating CRM technologies and data.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build strong partnerships with business stakeholders, development partners and peers on other multi-functional teams such as Marketing, Sales, Strategy and Operations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Enterprise Architect and help define process, policies around system design, scalability and security of solutions that get built by the Business Systems team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be willing to execute proof of concepts to prove out technology and system design.</span></li> </ol> <p><strong>Who you are</strong><span style="font-weight: 400;">:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have strong functional, feature related knowledge &amp; experience on Marketing Automation Systems, Marketing concepts, Demand Generation, and Lead Management.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 5+ years experience with the Marketing Tech Stack .</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have In-Depth understanding of the Digital Marketing landscape, Web technologies (AEM preferred) and experience with technologies like Web Analytics, CRM, Marketing Automation, Campaign Management, Search, MMP, Ad Servers, DMPs, DSPs, Audience Creation/Targeting.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a self-motivated, creative person with analytical, problem solving, interpersonal, and social skills with the ability to adapt to changes and new ideas.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience with database schema design, data cleansing/appending, data exporting.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have hands-on experience with HTML, CSS, APIs (SOAP/REST), form posts, SFTP, 1st/3rd party tracking, query strings, CMS, web authentication is a plus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You can provide leadership to technical resources, working with the PM on suggested work assignments and leading the team from design to solution.</span></li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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Strategy and Data Science

  • Business Strategy Manager - China
    Shanghai

    2020-09-15T00:36:01-04:00

    Strategy and Data Science

    Business Strategy Manager - China

    Shanghai ,

    <p>As a <strong>Business Strategy Manager - Greater China</strong>, you will be coordinating with different teams at Cisco Meraki to develop and execute Growth initiatives for our business in Greater China, localize Meraki global or APJC initiatives into Greater China, and drive cross-functional projects to grow our Greater China business. To enable this growth, we are seeking a passionate, driver of initiatives that will play a key role in developing new business initiatives, allowing you to roll up sleeves to build a new business, influence across departments, and develop relationships with key partners. Want to join a team of passionate, caring individuals? This will likely be the role for you!</p> <p>This role will be based in Shanghai. As part of our Meraki Strategy team you will identify, and build specific growth initiatives, such as ecommerce proposals, New Product Introductions (NPI) and customer trial programs by working cross-functionally across our product teams. Additionally, you will seek to align and supervise a cross-functional plan for the team. Other responsibilities involve:</p> <ul> <li>Customizing global and APJC go-to-market (GTM) initiatives</li> <li>Supervising industry developments and competitive intelligence</li> <li>Working cross-functionally across sales/sales strategy, marketing, operations and product</li> <li>Working with knowledge specialists in technical and legal teams to understand and supervise regulatory developments</li> <li>Building and encouraging relationships in teams across Cisco HQ, Cisco Meraki and Cisco China</li> <li>Assist with localization, translation and process/administrative work</li> <li>Support the Meraki growth team in other ad-hoc projects as needed</li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li>Demonstrated ability in strategy, consulting, business development or equivalent experience and skills</li> <li>Results-oriented, can do demeanor, ability, and willingness to make an impact</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Thrive in ambiguous situations and uncharted environments</li> <li>Strong analytical skills and proficiency in Word, Excel, and PPT</li> <li>Ability to take initiative and work autonomously across US and China time zones</li> <li>Living and/or working experience in mainland China, and exposure to Western environments</li> <li>Business proficiency (reading, written and spoken) in English and Mandarin is a must</li> <li>Ideal to have (but not required): ecommerce experience, proficiency in Cantonese</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</em></p>

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  • Senior Software Engineer - Big Data
    San Francisco

    2020-09-11T15:21:59-04:00

    Strategy and Data Science

    Senior Software Engineer - Big Data

    San Francisco,

    <p>Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous.</p> <p>We are looking for a Senior Big Data Engineer to join our Strategy &amp; Analytics team in San Francisco. The Strategy &amp; Analytics department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. As part of this team, you will develop cross-functional relationships and work closely with multiple engineering and product teams to drive near- and longer-term initiatives to improve our product, and customer experience. This would be an outstanding fit for a hand-on technical professional who is a self-starter, has the ability to work autonomously, can drive technical collaborations and mentor other team members on Big Data technology stack.</p> <h2><strong>What will you do:</strong></h2> <ul> <li>Design and develop workflows to migrate legacy workloads to a cloud platform</li> <li>Interact with our Engineering and Infrastructure teams to ensure production stability</li> <li>Ensure automation through CI/CD across platforms, both on-premises and cloud</li> <li>Understand and lead the effort to expand on existing design, processes, standards and reusable components from various engineering functions to reduce complexity and ensure quality and performance.</li> <li>Ability to recommend open source technologies and integrate into design</li> <li>Partner with multiple team members from engineering, infrastructure and data science to develop big data pipelines on hybrid platform.</li> <li>Provide guidance on data onboarding and integration efforts from various sources</li> </ul> <h2><strong>What skills you possess:</strong></h2> <ul> <li>Minimum 3 - 5 years of strong hands-on experience in big data implementations</li> <li>Experience designing and developing data processing frameworks and tools, such as Kafka Streaming, Spark, Hadoop etc</li> <li>Advance knowledge building microservices on top of streaming architecture</li> <li>Strong programming skills in Python and Scala/Java</li> <li>Familiarity with one of the core cloud provider services, preferably AWS</li> <li>Strong written and verbal communication skills</li> <li>BS or MS in Computer Science / related technical field or equivalent combination of graduate degree and work experience</li> <li>Excellent attention to detail and accuracy</li> <li>Working knowledge of Ruby is nice to have but not needed</li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li>You demonstrate technical acumen in your work</li> <li>You have a real passion for complex data/engineering challenges</li> <li>You have the ability to keep track of multiple competing priorities without losing details</li> <li>Ability to communicate ideas and solutions to both technical and non-technical audiences</li> <li>You are eager to take ownership of projects and technical initiatives</li> <li>You remain curious and desire for continuous learning</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon.</p> <p>Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</p>

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Business Operations

  • Change Managment Team Manager
    San Francisco

    2020-09-11T15:21:59-04:00

    Business Operations

    Change Managment Team Manager

    San Francisco,

    <p>Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun).</p> <p>While we have some generous benefits, like weekly virtual fitness and yoga classes, daily catered lunch (when we are in the office), and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p><strong>The Role: </strong></p> <p>As our first Change Management Team Manager, you will champion making change management a basic skill at Meraki. You will help our employees and customers feel empowered to adopt new ways of working when new technologies, systems, and processes are implemented. As Meraki grows, you will develop and deliver change strategies to help teams navigate periods of transformation. Additionally, you will be a partner to the project delivery teams within Business Operations and develop cross-functional relationships within the company to offer your team's services for large scale roll-outs.</p> <p>You are a leader that wants to mentor your team members and work with them on their professional goals. You will help them build effective communication and project management skills. Together, you and your team will be continuously learning and implementing different strategies that best suit the need and culture.</p> <p>We are counting on you to set direction, build momentum, and manage the ambiguity that comes with change.</p> <p><strong>Primary Responsibilities</strong></p> <ul> <li>Lead development of change management methodology for the organization</li> <li>Build an evolving change management process that adapts to Meraki's culture and needs</li> <li>Coordinate and supervise change programs and plans</li> <li>Drive partner engagement, organizational assessment, impact analysis, and communication and training plans</li> <li>Establish framework for adoption and measurement</li> <li>Partner with project and business leads on large scale project or organizational change roll-out</li> <li>Manage a small team, helping them load balance, grow and succeed</li> <li>Build credible and meaningful relationships across the organization</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>5-10 years of proven experience in change management, within a consulting company or medium to large organization</li> <li>1+ year with direct management experience</li> <li>Experience in both project and organizational change management</li> <li>Comfortable managing ambiguity and changes in direction and priorities</li> <li>Solid understanding of change management principles and methodologies</li> <li>Understanding of how new systems, processes, and tools can impact people and their work</li> <li>Excellent written and verbal communication skills</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p>

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Digital Workplace

  • Identity Access Management Engineer
    San Francisco

    2020-09-14T09:21:58-04:00

    Digital Workplace

    Identity Access Management Engineer

    San Francisco,

    <p>Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.</p> <p>We are looking for an Identity &amp; Access Management Engineer (IAM) to help build and manage our Identity &amp; Access management infrastructure. You will work closely with Digital Workplace (IT) leadership to set strategy, and drive development, compliance, automation, and maturity of our Identity &amp; Access management systems. This role is very multi-functional, working with Security, Engineering, Product, Sales, Support, Service Desk, and Cisco IT. As part of this role, you will also work with our security &amp; engineering teams to test, provide feedback, and design access and identity management policies in line with Security guidelines &amp; governance to ensure compliance.</p> <p>As an IAM engineer, you will report directly to the IT Manager Engineering. Your technical and engineering expertise will be essential for the enhancement and support of Meraki’s Identity &amp; Access Management program.</p> <h2><strong>A typical week may look like:</strong></h2> <p>Solve and manage the resolution of issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions.</p> <p>Fix, support &amp; resolve IAM system incidents, problems, and changes, as the need arises.</p> <p>Provide ITIL based operational support and act as a technical resource for the Active Directory infrastructure, including incident, change, and problem management.</p> <p>Provide support from an IAM perspective on-premise infrastructure and cloud-based services, including Domain Controllers, SaaS applications, OKTA, and O365.</p> <p>Extract and present key metric reporting and analysis for the Identity Management environment.</p> <p>Work to ensure audit tasks related to Identity Management are completed, with the participation of appropriate partners and in line with Information Security standards.</p> <p>Ensure that the IAM system follows industry best practices for appropriate standards, processes, procedures, tools, and documentation.</p> <p>Ensure the maintenance, patching, operation, and monitoring of IAM systems are in place and aligned with our Lifecycle management policy.</p> <p>Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required.</p> <p><strong>What we value in an Identity &amp; Access Management Engineer:</strong></p> <p><strong>Be able</strong> to identify vulnerabilities within existing systems, including threat and risk level assessments.</p> <p>Understands the complexities of modern IAM systems and works to identify potential risks unique to each situation, using this information delivers appropriate solutions to prevent as many threats as possible.</p> <p><strong>Perform</strong> accurate analysis and condense findings into reports to optimize existing and new IAM projects and deployments.</p> <p>Identify any outdated access control protocols and make recommendations to modernize &amp; strengthen IAM security.</p> <p>A clear understanding of rule-based and role-based access control and chooses the most appropriate option to maintain a “least privilege” level of access for all users.</p> <p><strong>Designing, Configuring and improve IAM Solution for</strong>;</p> <p>On-boarding &amp; Off-boarding including;</p> <ul> <li>User provisioning and de-provisioning</li> <li>Deploying modern access management options, such as single sign-on (SSO), federated identities, multi-factor authentication (MFA) and privileged account management</li> <li>Hands-on experience of Active Directory Infrastructure components including delegated administration, group policies, OU admin, Site replication, ADFS, Kerberos, Schema Extensions, DEA (Directory Enabled Applications and Forest system context management for application services</li> <li>Experience with security protocols such as S-LDAP, SAML, WS-Federation, SCIM, OAuth, and OIDC</li> </ul> <p><strong>Provide ongoing</strong> support, ensuring procedures are followed correctly.</p> <h2><strong>Nice to have:</strong></h2> <p>Hands-on experience working with OKTA, DUO, and PingFederate</p> <p>Experience configuring and managing IT systems with technologies such as Java, JavaScript, XML, SOAP, JSON/REST, SQL, RDBMS, Linux, Windows, and databases</p> <p>Cisco is an Affirmative Action, and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> <p>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. "Everybody In" means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p>

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Design and User Experience

  • Lead Product Designer, UX (Contract)
    San Francisco

    2020-09-18T16:54:16-04:00

    Design and User Experience

    Lead Product Designer, UX (Contract)

    San Francisco,

    <p>Meraki makes setting up and maintaining reliable Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hotels operating worldwide, to focus on their mission and have technology that simply works.</p> <p>We are looking for a Design Leader to help drive forward an updated look and feel and design system for our cloud platform. Our design team is looking to implement a unified, cohesive experience across all user touch-points by establishing a comprehensive design system. The design system must have adequate coverage, flexibility and an adaptive visual language to be used throughout existing products as well as for the next-gen dashboard.</p> <p>Additionally, you will lead UX projects and be responsible for the design of a product area or cross-product features. Working with partners in Product and Engineering, you will identify the right problems to tackle and use design methods to choose and iterate on solutions. You will work to understand the complex needs of IT administrators, help set a vision for the product grounded in those needs, and collaborate with a cross-functional team to build it iteratively.</p> <p>We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other. As a Lead Product Designer, you will mentor other members of the design team and help shape the team’s processes and practices.</p> <p>Our team’s primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey.</p> <h2><strong>You Will</strong>:</h2> <ul> <li>Provide art direction across the design team as we explore a new look and feel for our product and UI</li> <li>Plan and orchestrate product design systems and component libraries</li> <li>Lead product design program and strategies: help identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.</li> <li>Orchestrate the design system program that will</li> <li>Collaborate with partners in product management and engineering to define problems and explore solutions. Build effective working relationships and bring the wider team into the design process.</li> <li>Present persuasively and passionately. Be able to tell the story of a project and to precisely articulate design rationale.</li> <li>Solicit feedback from designers and a wide range of partners. Provide helpful feedback to other designers.</li> <li>Mentor junior designers and contribute to team processes and practices.</li> <li>Lead design system mission for Meraki's main product, the Dashboard.</li> <li>Educate and advocate for systems-based design/engineering</li> <li>Craft data visualizations to intuitively display the performance of different networks and applications</li> </ul> <h2><strong>You Have</strong>:</h2> <ul> <li>Designed solutions for sophisticated domains and workflows, understanding the complexities to make them simpler and more approachable.</li> <li>Care deeply about all details of the design down to the pixel</li> <li>Shipped well-crafted and sophisticated designs.</li> <li>Built relationships with product teams (including engineering and product management), grew their understanding of the design and worked cross-functionally to define and prioritize problems.</li> <li>Dug deeper to understand the user needs behind feature requests.</li> <li>Balanced exploring a space and developing a vision with shipping often and iteratively.</li> <li>Established, documented, and/or evolved a design system.</li> <li>Worked with developers to understand trade-offs and to ensure that the details are done right.</li> <li>Proactively investigated problems and proposed solutions.</li> </ul> <h2><strong>Qualifications:</strong></h2> <ul> <li>You are familiar with all of the following areas, and <strong>specialist in at least one:</strong> research, interaction design, graphic design, front-end code (HTML/CSS). You are eager to learn new skills and deepen your areas of expertise.</li> <li>Please include a link to your online portfolio</li> </ul> <p>Does this sound like you? We’d love to hear from you.</p> <p>Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&amp;T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p><br><br></p>

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  • Senior Design Systems Engineer (Contract)
    San Francisco

    2020-09-11T15:21:59-04:00

    Design and User Experience

    Senior Design Systems Engineer (Contract)

    San Francisco,

    <p>Meraki makes setting up and maintaining reliable Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hotels operating worldwide, to focus on their mission and have technology that simply works.</p> <p>We’re looking for a design-minded engineer to help us simplify IT! As a Design Systems Engineer at Meraki, you will be responsible for shipping a system that powers our products and impact millions of people's devices around the world. Collaborating with other engineers, designers, and researchers, you will develop and implement component libraries, tools, and other foundational frameworks.</p> <p>In this role, you will help design, build, and implement the design system for Meraki's Dashboard - the main window to the Meraki experience. You will work with other developers, UX designers, and product management to build and improve the Dashboard web application.</p> <p><strong>YOU WILL...</strong></p> <ul> <li>Build and implement a design system for Meraki's main product, the Dashboard, by constructing components and contributing to the system’s architectural decisions</li> <li>Bring an engineering perspective to the process to voice issues with feasibility and call out missed edge-cases</li> <li>Educate and advocate for systems-based design/engineering</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Craft data visualizations to intuitively display the performance of different networks and applications</li> </ul> <p><strong>QUALIFICATIONS...</strong></p> <ul> <li>5+ years of proven ability writing professional, consumer-grade production code</li> <li>Experience building rich and dynamic web applications with React and Redux with a strong understanding of its standard methodologies</li> <li>Familiar and comfortable integrating with third-party APIs and JavaScript libraries</li> <li>Design-minded approach and a phenomenal eye for detail</li> <li>Excellent at working with and updating a living document (e.g., style guide), as well as writing clear, explicit documentation</li> <li>Strong communication skills and an ability to work cross-functionally</li> </ul> <p>Please include a link to your portfolio in your application.</p> <p>At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p>

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