Join the Cisco Meraki Team

• London

Cisco Meraki is seeking a highly entrepreneurial distribution account manager to help rapidly scale our business through Cisco Meraki's distribution channel across EMEA. In this position, you will be responsible for initiating, maintaining, and growing strong distribution partnerships. This role offers a tremendous growth opportunity for the right person.  This multi-faceted role involves working closely with the Cisco distribution team to identify and initiate relationships with strategic distributors, enabling those distributors to sell the Cisco Meraki product line, and growing their business in region. 

You will be responsible for not only getting distribution working in new geographies, but also generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, fostering a desire to sell Cisco Meraki products, and driving partner-led revenue. Ideal candidates will have excellent organizational and communication skills, creativity, and a passion for growing a business. 

Responsibilities

• Support and strengthen executive, sales, marketing, and operations-level relationships with distributors
• Negotiate contract terms & establish working relationships with a targeted set of distributors
• Drive logistical, technical and sales readiness within distribution
• Manage and optimize order/operations flow with Cisco Meraki fulfillment
• Implement marketing and market development plans with assigned distributors to drive 2-Tier revenue growth
• Communicate programs, promotions, and product launches to Distribution sales teams and analyze trends
• Communicate effectively across Cisco and distributors to ensure the best possible outcomes

Requirements 

• Proven track record of effectiveness and over-performance 
• Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential
• Previous experience working with distribution, preferably with Cisco's Partners and Distributors
• Strong communication and presentation skills, strong negotiation and closing skills
• Able to travel 25% - 50% of time across European countries including Germany, France, Spain, Italy, the Benelux and Nordics region as well as Eastern Europe. 
• Advanced University Degree preferred

• San Francisco

Job Description
As an Account Development Representative (ADR) for Meraki, you will be responsible for developing and qualifying leads to the point of handoff to the sales force. You will maintain a thorough understanding of Meraki's products and services as well as industry and customer needs in order to identify appropriate prospects and quickly establish effective contacts. This is a high energy position requiring an individual who is extremely motivated, enthusiastic and results driven. Attention to detail is a must. As an ADR for Meraki, it will be critical for you to conduct business dealings with prospects in a way that creates a superior customer/prospect experience that will set the stage for future product sales for Meraki.
 
Responsibilities

• High volume prospecting/ calling into multiple organizations via cold-calling, networking, e-mail, as well as utilizing internet information sources to build and maintain a lead development pipeline.
• Articulate Meraki's value proposition to decision-makers across multiple industries to assess buying interest.
• Learn and demonstrate a fundamental understanding of Meraki's technology and clearly articulate capabilities and advantages to prospective customers to successfully manage and overcome prospect objections.
• Meet and exceed daily and weekly call goals as well as deliver a high quantity of well qualified sales opportunities.
• Heavy use of CRM Application including entry and management of all lead data  and ensure data integrity. (Salesforce.com experience a plus)

 
Qualifications

• Excellent communication skills with a pleasant and confident phone voice to create a positive brand experience in all conversations.
• Ability to work in a high energy environment.
• Attention to detail is an absolute must. Skilled in the utilization of Microsoft suite of products, especially Excel.
• Strong organizational skills with the ability to multi-task and set priorities.
• BA/BS degree required – strong academic performance & extracurricular involvement a plus
• 1-3 years of sales experience

• East Coast
• San Francisco

Cisco Meraki is seeking an entrepreneurial Partner Technical Evangelist to help build technical capacity among top reseller partner organizations, enabling them to effectively sell, deploy, and configure Cisco Meraki networks. 

In this position, you will deliver world-class training programs and develop and implement tailored technical enablement plans with a select group of high-priority partners. Ideal candidates will have excellent technical knowledge, communication skills, and a passion for teaching and evangelizing technology. 

This is an excellent role for candidates interested in gaining exposure to some of the top technology resellers in the country and honing technical, marketing, and sales skills. 
 
Responsibilities

• Deliver Certified Meraki Networking Associate (CMNA) training programs, technical webinars, and other hands-on trainings
• Help to improve certification programs and develop additional partner trainings and resources in coordination with members of the Channel and Product Management teams
• Serve as a technical resource for a select group of high priority partners, developing and executing on tailored technical enablement plans for pre- and/or post-sales engineers. 

Tehnical Requirements

• Expert knowledge (CCNA or equivalent) of wireless and wired networks
• Experience supporting or testing LANs, VLANs, VPNs, NAT devices, DHCP servers, etc.
• Ability to translate complex topics into simple and clear explanations
• Interest in developing cloud networking expertise

Other Requirements

• Bachelor's degree from a top tier school
• 1-5 years experience in a technical role (sales engineer, support, technical training)
• Great relationship skills, tenacity, resilience, and inter-personal/presentation skills
• Strong organizational skills with the ability to multi-task and set priorities
• Excitement about traveling 50%+ to deliver trainings to top partners

• Germany
• Chicago

Meraki is seeking a highly entrepreneurial channel account manager to help build a world-class channel program. In this position, you will be responsible for initiating, maintaining, and growing strong channel partnerships and driving rapidly increasing revenue from our most strategic partners.  The role involves overseeing a wide variety of campaigns and activities to drive increased sales, from identifying and creating relationships with new strategic partners, to working closely with both the inside and field sales teams to ensure we get the most benefit from each of our partners through lead sharing campaigns, marketing programs, incentives, sales and technical training, and events.  You will be responsible for generating passion and enthusiasm for Meraki amongst our partner community, fostering a desire to sell Meraki, and driving partner-led revenue.Ideal candidates will have excellent organizational and communication skills, creativity, and a passion for growing a business. 


Requirements

• Identify target partners & coordinate with sales team to initiate relationships
• Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams
• Maintain quarterly business plans for top partner accounts
• Develop and oversee marketing and incentive programs to drive sales
• Coordinate sales and technical training for partners
• Facilitate communications and deal flow between partner and Meraki sales reps
• Collaborate with the director of channels to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs

Requirements

• 5+ years experience in channel management, channel sales, or consulting
• Excellent interpersonal and facilitation skills (client-service oriented mindset)
• Desire to build a world class channel program
• Willingness to travel (~50%)

• Connecticut
• Edmonton
• Boston
• Western Canada
• Chicago
• Washington DC
• Vancouver
• UK
• Sweden
• Texas

Want to be at the forefront of the Computer Networking industry?  With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company.  Quickly becoming known as the most successful acquisition in Cisco's history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets.
 
We are looking for a "rising star" who is highly motivated, technically savvy and passionate to join Cisco's Cloud Networking Group (CNG) as our next Field Systems Engineer.  In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG's networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. 

Responsibilites

• Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers
• Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs
• Create product documentation for customers and perform competitive analysis regarding competing products
• Perform site surveys and provide onsite deployment assistance on large deployments
• Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution

 
Desired Skills & Experience

• Must have field pre-sales experience; ASE / CSAP grads preferred
• Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges
• Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc
• Understand wireless security methodologies, including 802.1x w/ RADIUS integration
• Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)
• Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques
• Great relationship building skills, tenacity, resilience and presentation skills.
• CCIE, CWNP, CWDP, CCNA preferred
• Strong organizational skills with the ability to multi-task and set priorities.
• Ability to travel 50+%
• BS or MS degree in computer science, computer engineering or related discipline required

• San Francisco
• London

Want to be at the forefront of the Computer Networking industry?  With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company.  Quickly becoming known as the most successful acquisition in Cisco's history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new business in the small and medium enterprise space.
 
As a Systems Engineer based in our San Francisco, CA headquarters, you will team up with our inside sales team to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions and competitors' offerings to demonstrate competitive advantages to both prospects and partners. In this role, you will conduct online product demonstrations, answer technical questions, contribute to proposals, and analyze client needs and develop technical solutions in a pre-sales capacity. In addition to technical aptitude and the ability to learn quickly and stay current, the ideal candidate's interpersonal, presentation and troubleshooting skills evoke passion and confidence. Systems Engineers are a critical component of the sales team and as such are compensated on the results of the entire team. This position has proven to be a career launching ground with opportunities to travel internationally, grow into a field sales role, and/or to join the product management team.

Responsibilities

• Become the technical subject matter expert and thoroughly understand Cisco's Cloud Networking products, features, functions, and benefits while being able to share with all levels of clients (from IT Manager to CTO)
• Act as technical resource to inside sales team for all product related inquiries
• Understand customer requirements for wireless networks and explain how Cisco will integrate with current infrastructure
• Create product documentation for both external and internal audiences and perform competitive analysis on other company's offerings

Desired Skills and Experience

• Proven track record of 1-3 years in a sales engineer capacity or 3+ years in related technical customer facing role
• Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges
• Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc
• Understand wireless security methodologies, including 802.1x w/ RADIUS integration
• Exceptional communication skills, both verbal and written
• Wireless, networking, enterprise software or IT experience preferred
• Strong organizational skills with the ability to multi-task and set priorities
• Bachelor or Master’s degree in computer science, computer engineering or related discipline
• Must be authorized to work in the U.S.

• Southcentral
• Northeast
• Northwest
• Southeast
• Southwest

As an Account Executive for Cisco's Cloud Networking Group based in our San Francisco headquarters, you will be responsible for achieving revenue based sales quotas in your assigned region through aggressive prospecting, cold calling, identifying and qualifying opportunities, and collaborating with account teams, sales engineers, and partners to take deals through to close.  This is a high-energy position, and the pace is quick, so you must be extremely organized and be able to manage a pipeline of up to 150 opportunities at one time.  Focusing on small and mid-sized enterprise businesses, you should be comfortable making dozens of phone calls per day and closing average deals between $5k and $50k.
 
Responsibilities
 

• Manage entire sales process from prospecting to close, including accurate pipeline forecasting and achieving quarterly sales quotas
• Cultivate, grow and enable partners to successfully close Cisco Meraki business
• Understand customer needs and requirements
• Expertly demonstrate Cisco Meraki technology via use of WebEx to end users and channel partners

 
Requirements
 

• 2 plus years of B2B sales experience in a revenue closing role
• Technology sales experience a plus
• Proven track record of quota attainment in an inside sales capacity
• Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, etc. each day
• BA/BS degree preferred

 
The Cisco Meraki team is made up of the best and the brightest: Computer Science PhDs from MIT and Berkeley, marketers from Apple, top sales reps from Salesforce.com, Riverbed and Aruba, and an operations team once responsible for the iPod. We offer great benefits, competitive salaries, and free lunches. But what really sets us apart is the opportunity to work on a team that is growing rapidly: where we wear many hats, learn on the fly, and are rewarded for our efforts with happy customers and even faster growth.  We’re looking for people who take pride in doing excellent work, are excited to build a business, work hard, and can both teach and learn from those around them. If this is you, we’d love to hear from you!

• UK, France, Benelux, Nordics, DACH

As an Account Executive for Cisco's Cloud Networking Group based in our London  office, you will be responsible for achieving revenue based sales quotas in your assigned EMEA region through aggressive prospecting, cold calling, identifying and qualifying opportunities, and collaborating with account teams, sales engineers, and partners to take deals through to close.  This is a high-energy position, and the pace is quick, so you must be extremely organized and be able to manage a pipeline of up to 150 opportunities at one time.  Focusing on small and mid-sized enterprise businesses, you should be comfortable making dozens of phone calls per day and closing deals between $5k and $50k.
 
Responsibilities
 
Manage entire sales process from prospecting to close, including accurate pipeline forecasting and achieving quarterly sales quotas
Cultivate, grow and enable partners to successfully close Cisco Meraki business
Understand customer needs and requirements
Expertly demonstrate Cisco Meraki technology via use of WebEx to end users and channel partners
 
Requirements
 
2 plus years of B2B sales experience in a closing role
Technology sales experience a plus
Proven track record of quota attainment in an inside sales capacity
Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, etc. each day
BA/BS degree preferred
 
Current Open Regions and Languages:
 
Benelux – fluent Dutch required
Nordics  - fluent Swedish, Norwegian or Danish required
DACH – fluent German required
France – fluent French required
UK

• San Francisco

Cisco's Cloud Networking Group (formerly Meraki) is seeking Sales Administrator based in our San Francisco HQ who will support the Field Sales Team. This job is perfect for someone interested in a career in sales, a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment.

Responsibilities

• Provides support and assistance to the Field Sales Team processing quotes, orders and resolving issues
• Handle domestic and international shipping inquires
• Assist to ensure compliance with free trial process
• Assist in resolving booking issues with Operations and Finance
• Become technically proficient with Salesforce.com and other sales systems
• Maintain sales procedures, processes and CRM database integrity

Requirements

• College degree preferred
• Minimum of 2 years work experience (sales support or customer service preferred)
• Strong attention to detail
• Experience with MS Office required and Salesforce.com preferred
• Organized, detail-oriented, self-directed, highly energetic, professional and flexible
• Comfortable multi-tasking in a fast paced team environment
• Excellent written and verbal skills
• Sense of humor

• San Francisco

Cisco's Cloud Networking Group (formerly Meraki) has an opportunity for an energetic, motivated Sales Operations Analyst to join our team based in San Francisco. We need someone who thrives on collaboration with cross-functional departments and can quickly become recognized as an expert for all related sales processes. Acting as a "super admin", your excellent organizational skills will allow you to develop a system to manage hundreds of new and existing sales documents. Using your investigative nature, you will also spend time researching information for sales territory alignment across multiple internal and external resources. Experience in a start-up environment will serve you well in this role, as you will be required to take on a variety of tasks at a very fast-pace. This is a great opportunity to create/enhance processes and implement automation tools to support a fast growning company where your responsiblilites will increase exponentially with your ability. 


Responsibilities

• Perform monthly revenue and account audits
• Create new territory assignment/split standards based on research and data
• Develop customer data integrity process
• Manage and maintain sales team documentation including current sales intranet
• Support onboarding activities for new territory representatives

Requirements

• Bachelor's Degree
• Minimum of 2+ years in a sales support role and solid understanding of industry business processes
• Strong, quantitative, analytic, and problem solving skills
• Ability to prioritize tasks efficiently with a very high level of attention to detail
• Excellent project management, interpersonal and organizational skills
• Demonstrated ability to influence and foster collaborative relationships with cross functional departments
• Experience with Salesforce.com is a huge plus
• Sense of humor

• San Francisco

The Cloud Networking Group is looking for a highly energetic and intellectually curious individual to join the Business Operations team. As a Business Operations Analyst your primary responsibilities will be (1) to analyze data that drives business decisions and (2) to develop processes that increase operational efficiency. The Business Operations Analyst will play a key role in the sales integration with Cisco's ordering systems as we ramp US and international programmatic changes. This is an excellent opportunity for a consultant looking to gain experience in the technology startup world and drive growth from within the company. 


Responsibilities in this role include: 

• Analyze sales performance data and develop recommendations for improvements
• Help drive integration efforts with Cisco sales/ordering systems
• Develop methods to enhance data integrity within our systems
• Support cross-functional teams and ensure systems run smoothly end-to-end
• Assist with ad-hoc projects to increase business unit effectiveness

Requirements: 

• Highly organized with excellent attention to detail
• Energetic, personable, and comfortable working under tight deadlines
• Excellent communication and presentation skills
• Ability to work independently and also cross-functionally with teammates
• Comfortable learning new systems
• Well-honed problem solving skills
• Excel and PowerPoint expert
• Salesforce.com experience not required, but is a plus
• Bachelor's degree, preferably in economics, CS, mathematics or other analytical majors
• 2-4 years experience

• San Francisco

Sample projects

• Profile and reduce end-to-end firmware boot time
• Debug wireless noise floor calculations by analyzing register readings from thousands of devices around the world
• Tackle board bring-up for a new platform
• Design and implement a system for channel selection on multi-radio devices

Requirements

• An ability to thrive in a group environment and work in small teams
• Fluency in C
• Some device driver experience (e.g. you've called dev_kfree_skb)
• An interest in writing tools to make your life easier
• B.S. in Computer Science or the equivalent. M.S., Ph.D. a plus

• San Francisco

Meraki’s distributed web application manages thousands of networks and millions of users in more than 130 countries. Network administrators can quickly sift through historical operating data, perform diagnostics, and navigate a huge space of possible network configurations through an intuitive interface. Our tight-knit engineering team works across the whole stack, from wireless drivers to web UI.

We are looking for sharp, creative UI engineers who can take our application to the next level of real-time, in-depth network analysis and configuration. Our team is small enough that you will work on problems core to our business; we are also growing quickly, with a proven model for our technology, so your work will reach many customers and have a huge impact.

Requirements

• Strong Javascript, CSS, and Ruby on Rails skills
• UI design intuition
• Experience with systems performance optimization
• An ability to thrive in a group environment and work in small teams
• B.S. or M.S. in Computer Science

• San Francisco

Meraki builds intelligent, cloud managed networking solutions that dramatically simplify enterprise networks. Over 20,000 customers have deployed Meraki's cloud managed products to date, and our installed base is growing fast. The backend team maintains the scalability and availability of Meraki's cloud-hosted management platform in the face of this rapid growth.

Examples of the systems we've built include:

• A secure, resilient overlay network that allows our backend to deliver configurations and gather statistics from our devices despite Internet routing anomalies and middleboxes.
• A highly concurrent daemon that gathers updated statistics from every Meraki wireless access point, switch, and firewall every 45 seconds.
• A custom database, written from scratch in C++, that intelligently partitions statistics data on disk for fast retrieval and efficient in-memory caching.
  

The backend team uses a number of different programming languages and systems, deliberately choosing the right tools for each particular application. We write code in C++, Ruby, and Scala. We use Linux, PostgreSQL, Rails, Jetty, Click, nginx, and memcached. We contribute to several open source projects.

An ideal candidate for the backend team will:

• Have a passion for building large scale, distributed systems.
• Enjoy thinking about disk I/O, non-blocking operations, and congestion control.
• Know several programming languages, and appreciate each one for what it's best at.
• Be a data nerd who enjoys the science in computer science.

• San Francisco

Meraki is seeking a highly entrepreneurial technical evangelist with both excellent communication skills and a solid technical background. In this position, you will be responsible for a variety of activities, from providing technical education to customers and partners, serving as a resident expert for live and online demos, coaching our sales team on how to deliver demos more effectively, speaking about the Meraki solution at live events, and more. Qualified candidates will be highly articulate, have an understanding of networking and web technologies, and have excellent written and verbal communication skills.

Responsibilities

• Evangelize Meraki's vision at live and online events
• Deliver webinars on key cloud networking topics and with featured customers
• Build collateral and tools for Meraki sales and partners
• Educate customers, partners, and prospective buyers

Requirements

• 1-4 years experience in high-technology marketing or product management
• Exceptional writing and public speaking skills
• Familiarity with networking and web 2.0 technologies
• Hands-on technical experience highly desirable
• BS/MS in Computer Science, Electrical Engineering, or similar technical degree

• San Francisco

Meraki is seeking a highly entrepreneurial product marketing manager with both excellent analytical and communication skills, and a solid technical background. In this position, you will be responsible for a wide variety of activities, from launching new products, providing technical education to customers and partners, building collateral and competitive positioning to assist Meraki's rapidly growing sales team, and more. Qualified candidates will be highly articulate, analytical, have an understanding of networking and web technologies, and have excellent written and verbal communication skills.

Responsibilities

• Plan and execute product launches
• Develop creative demand generation campaigns
• Build collateral and tools for Meraki sales and partners
• Evangelize Meraki’s vision at live and online events
• Educate customers, partners, and prospective buyers
• Research and position against key competitors

Requirements

• 3-7 years experience in high-technology marketing or product management
• Exceptional writing and public speaking skills
• Familiarity with networking and web 2.0 technologies
• Hands-on technical experience highly desirable
• BS/MS in Computer Science, Electrical Engineering, or similar degree

• San Francisco

Responsibilities

• Work with the product manager and engineering to refine the winning technical strategy. 
• Be the Product guru for Meraki sales, sales engineering, and channel partner teams. 
• Identify high-leverage technical topics and create collateral for enabling partners and customers. 
• Deep dive into technical competitive analysis. 
• Work with engineering to diagnose and resolve critical escalated issues. 

Requirements

• Thorough understanding of networking fundamentals, e.g., be able to explain the functions of and differences among the link, network, transport, and application layers. 
• Outstanding communication, follow-through, and problem solving skills. 
• Resourcefulness and attention to detail. 
• Fluency in English. 
• Excellent speaking and writing skills. 
• B.S. in computer science or a related technical discipline. 
• 4-year degree from an accredited university required. 
• Requires 25% travel. 

Characteristics of success

• 2 years experience with networking products. 
• Experience supporting or testing LANs ,VLANs, VPNs, NAT devices, and DHCP servers. 
• Experience installing and troubleshooting firewall, L3, routing, NAT, L2 switching issues. 
• Ability to multi-task and work under pressure. 

• London
• San Francisco

Meraki seeks a sharp, energetic Technical Support Engineer to help support our large, diverse customer and partner base. You will work closely with many groups within the company, including Sales, Engineering, and Product Management to enable Meraki to continue its rapid growth.

Responsibilities

• Research and resolve issues reported by Meraki customers and partners
• Identify issues suitable for entry in the Meraki Knowledge Base
• Write, review, and release KB articles
• Work with engineering to diagnose and resolve critical escalated issues
• Identify, reproduce, and document bugs

Requirements

• Basic understanding of networking fundamentals, e.g., be able to explain the functions of and differences among the link, network, transport, and application layers
• Outstanding account management, follow-through and problem solving skills
• Resourcefulness and attention to detail 
• Fluency in English
• Excellent communication skill, both written and verbal 
• B.S. in computer science or a related technical discipline
• 4-year degree from an accredited university required 

Characteristics of success

• 2 years experience with networking products
• Experience supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers
• Experience installing and trouble-shooting Wi-Fi networks (802.11a/b/g/n)
• Ability to multi-task and to work under pressure

• San Francisco

Meraki seeks a talented, enthusiastic, and  tech-savvy individual to build upon the success of its rapidly expanding free trial program in an exciting market. You will work closely with hundreds of businesses, start-ups, educational institutions, and healthcare providers to ensure that they have a great first experience with Meraki's cloud-managed products.  This customer-facing role will expose you to a diverse group of teams within Meraki -- including Engineering, Product Management, and Sales -- providing endless opportunities for career growth in a fun, challenging, and fast-paced work environment.

Responsibilities

• Recommend the optimal deployment of Meraki's networking products to a diverse customer base participating in the free trial program
• Guide prospective customers through the Meraki Dashboard, a unique web interface that manages customer networks from the cloud
• Coordinate with Sales, acting as a  primary technical consultant to provide a successful equipment setup and configuration experience
• Diagnose and resolve network configuration issues, consulting with the Engineering and Support teams
• Contribute to product development by communicating customer feedback and initial impressions to the Product Management and Marketing teams
•  Assist with projects as the group's roles and responsibilities evolve

Requirements

• Interest in tech, intellectual curiosity, and the ability to quickly learn a new discipline
• Follow-through, resourcefulness, and problem solving skills
• Attention to detail and outstanding communication skills, both verbal and written
• Ability to work well with others
• Fluency in English. Multi-lingual is a plus
• B.A. or B.S. from a top tier academic institution. Background in a technical or analytic discipline recommended but not required

Characteristics of success

• Friendly but diplomatic interpersonal skills
• Self starter who can learn quickly
• Comfortable in a collaborative and team environment
• Enthusiasm unknown to mankind
• Thrives in a fast-paced, challenging office

It's an exciting time at Meraki! We offer a competitive salary, company sponsored medical, dental and vision coverage, free lunches, employee fitness program, and vacation/holidays.

• San Francisco

The Cisco Meraki Support team seeks a technical recruiter to assist with rapid team build out.  This is an opportunity to recruit a growing team of outstanding technical experts who are well regarded by both the company and the customer community. We’re looking for a creative individual who is able to find unique new ways to engage and hire young candidates.  The right person is persistent, convincing and organized.  

Cisco SF offers great benefits, competitive salaries, free lunches and an amazing work environment.  This position, in San Francisco, CA is available as a permanent or temp-to-perm basis.

 

Responsibilities:

·       Creatively source computer networking experts from across the U.S. for work in Meraki’s San Francisco office

·       Drive the entire hiring process from sourcing to offer acceptance

·       Build solid relationships with Support leadership and serve as a partner before, during, and after the recruiting process

·       Partner with other departments (HR, Finance, Legal, etc) to manage the recruiting process through on-boarding

 

Skills/experience:

·       Bachelor's degree from an outstanding university

·       Strong sense of persistence and urgency in pursuing candidates.

·       Determination and drive to achieve hiring quotas

·       Solid organization skills with the ability prioritize and see projects through to completion

·       Expert communication and persuasive skills

·       Ability to articulate the Cisco SF market position, career opportunity and corporate vibe to candidates

• San Francisco

Meraki makes the networking products and services that enable broadband access to thousands of networks and millions of client devices worldwide Meraki believes in hiring the best and the brightest. We offer great benefits, competitive salaries and free lunches. But what really sets Meraki apart is the opportunity to work at a company that is growing rapidly, where we wear many hats, learn on the fly and are rewarded for our efforts with happy customers and even faster growth. Meraki is a fast-paced, creative and customer-oriented company with great office space near the AT&T ballpark with views overlooking the Bay. We are looking for a Sales Order Administrator to support the operations and sales teams. This opportunity requires an experienced individual with high attention to detail, excellent problem solving abilities and an enthusiastic attitude.

Responsibilities:

- Sales order processing for hardware, services, licenses
- Customer and sales data entry
- Domestic and international shipping quotations
- Warranty and returns processing
- Issues resolution
- Communication with internal and external Sales Reps
- Other duties as assigned

Requirements and Qualifications:

- BA/BS degree is required
- 2+ years experience as an order admin, CSR or similar experience required
- Experience with technology sales process required
- MS Excel intermediate skills are required
- Excellent organization and communication skills (phone, email, meetings) required
- Ability to work in a fast paced environment
- Salesforce and Dynamics Great Plains (or other similar ERP system) skills are preferred
- Professional, reliable and able to multi-task


Must be able to provide references upon request. Interested and qualified applicants are encouraged to apply directly to: [email protected] Please include resume as attachment.

• San Francisco

A new position on the Operations team, the Business Systems Developer will be responsible for maintaining/developing system integrations and will play a key role as the company transitions to a new middleware platform. The right person will play an integral role aiding in creation of new system driven processes as Cisco Meraki (Cloud Networking Group) continues to grow rapidly. This person will be part of a 2-person team for in-house development and system maintenance. 

Responsibilities:

- Design and implement innovative solutions to support global order processing, fulfillment and ERP systems for the business unit.
- Implementation of middleware upgrade with another developer
- Manage changing requirements and develop performance metrics to improve process executions
- Troubleshoot production systems and perform root-cause analysis to reduce software and process defects
- Support existing processes and system integrations

Requirements:

- Solid computer science background
- 4+ years programming experience in at least 3 languages
- 2+ years experience with complex systems or enterprise applications (ERP, CRM, Salesforce, etc.)
- 2+ years experience with application APIs (Facebook, Twitter, Salesforce, SOAP, REST, etc.)
- Proficient in SQL and XML
- Sysadmin and performance tuning skills a plus

If you think you'd be a fit, please send your resume and cover letter directly to: [email protected] 

• London

Meraki makes the networking products and services that enable broadband access to thousands of networks and millions of client devices worldwide. Meraki believes in hiring the best and the brightest. We offer great benefits, competitive salaries and free lunches. But what really sets Meraki apart is the opportunity to work at a company that is growing rapidly; where we wear many hats, learn on the fly and see the reward in our efforts. We're a fast-paced, creative and customer-oriented company with a great office space one block from Farringdon Station, right on the water.

We're looking for a Sales Order Administrator to support the operations and sales teams. This opportunity requires an experienced individual with high attention to detail, excellent problem solving abilities and an enthusiastic attitude.

Responsibilities:

- Sales order processing for hardware, services, licenses
- Customer and sales data entry
- Domestic and international shipping quotations
- Issues resolution
- Communication with internal and external Sales Reps
- Other duties as assigned

Requirements and Qualifications:

- BA/BS degree is required
- 2+ years experience as an order admin, CSR or similar experience required
- Experience with technology sales process required
- MS Excel intermediate skills are required
- Excellent organization and communication skills (phone, email, meetings) required
- Ability to work in a fast-paced environment
- Salesforce skills are preferred
- Professional, reliable and able to multi-task

Please send your resume as an attachment directly to: [email protected]