mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 500,000 networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Engineering
Sales
Support

Department Spotlight

Build Something Better

Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

Hack the Full Stack

Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

—Meghan Gaudet, Front-End Hacker
Department Spotlight

Winners Wanted

The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

How We Close

Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

—Josh Tobin, Inside Sales Rep
Department Spotlight

How We Solve

Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

Support with Impact

Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

—Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

AT&T Park
Music venues
Dogpatch Climbing Gym
Hotel Utah Saloon

SFMOMA
Philz Coffee
Caltrain Station
21st Amendment Brewery

Meraki HQ

Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.

Photos by Jasper Sanidad

Healthy Merakians

We believe that healthy employees are happy employees. However, finding time for kale, cardio, and community giving during the work week can be a challenge, so we make it easier, with:

daily catered lunch that’s delicious, gourmet, and free
kitchens stocked with healthy (and unhealthy) snacks
onsite gym with weekly fitness and yoga classes
weekly farmer’s market produce delivery
cycling and climbing clubs
paid time off to volunteer and give back to the community
excellent medical, dental, and vision insurance (and matching 401k for your financial health)

Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

Backend Software Engineer, Recent Grad
San Francisco

2017-08-17T12:09:07-04:00

Engineering – Software

Backend Software Engineer, Recent Grad

San Francisco,

We are looking to hire recent university graduates as full time software developers for our Backend teams. Our Backend teams are responsible for Dashboard, our web application, as well as the services and infrastructure that millions of Meraki devices worldwide communicate with every minute, 24/7/365. Our teams are responsible for developing new services for new Dashboard features; scaling our backend infrastructure and services to handle the ever-increasing number of devices and customers; securing our globally-distributed infrastructure against threats across the globe; monitoring the health of Dashboard; and responding immediately to any critical issues that may arise. Our teams work full-stack across the Dashboard and even occasionally get involved in firmware development. As a new graduate or intern joining the Meraki engineering team, you will immediately own such features: your code will help provide faster and more reliable Internet access to millions of people in more than 170 countries. Come join Meraki and help build the next generation of cloud managed networks. On our Backend teams we use and teach: Scala, Ruby on Rails, C++, Click, Ansible, Bash Bonus points if you’ve had experience with: <ul> <li style="font-weight: 400;">Storing and processing large amounts of data</li> <li style="font-weight: 400;">Web development</li> <li style="font-weight: 400;">Dev ops/infrastructure tasks</li> <li style="font-weight: 400;">Tools that support a web application (nginx, haproxy, jetty, ELK, splunk, postgres, mysql, memcached, redis, docker, etc)</li> </ul> What we look for in all recent grad candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science or STEM-related field </li> <li style="font-weight: 400;">Clear and effective communication skills </li> <li style="font-weight: 400;">Proactive learners who can quickly pick up multiple frameworks, languages, and environments </li> <li style="font-weight: 400;">Passionate team players </li> <li style="font-weight: 400;">An ability to learn from experience and an eagerness for feedback </li> <li style="font-weight: 400;">Previous internships or experience with large scale projects </li> <li style="font-weight: 400;">A strong foundation in the fundamentals of computer science</li> </ul>

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Embedded/ Platform Software Engineer, Recent Grad
San Francisco

2017-08-17T12:10:37-04:00

Engineering – Software

Embedded/ Platform Software Engineer, Recent Grad

San Francisco,

In the 10 years since Meraki was founded, we’ve revolutionized the way that enterprise IT is deployed by both small companies and global, distributed organizations. We’ve built the entire stack, from physical gear like wireless access points, switches, and firewalls up to the cloud-hosted service that configures and monitors the millions of devices our customers have deployed around the world. We are looking to hire recent university graduates as full-time software developers for teams working on distributed back-end systems, device drivers, mobile device management, and mobile and web applications. As a member of our engineering department, you have the opportunity to work on projects across any number of our teams. Meraki is the ideal place to start your career: our teams are small to provide continued mentorship and growth opportunities, we place a special emphasis on continuous learning, and we foster an environment where you can easily switch teams based on your interests. What we use and teach: <ul> <li style="font-weight: 400;">React.js and Ruby on Rails for our dashboard app</li> <li style="font-weight: 400;">C/C++ for our firmware</li> <li style="font-weight: 400;">Scala, Ruby, and C++ in our backend</li> </ul> What we look for: <ul> <li style="font-weight: 400;">BA/BS in Computer Science or STEM-related field</li> <li style="font-weight: 400;">Clear and effective communication skills</li> <li style="font-weight: 400;">Proactive learners who can quickly pick up multiple frameworks, languages, and environments</li> <li style="font-weight: 400;">Passionate team players</li> <li style="font-weight: 400;">An ability to learn from experience and an eagerness for feedback</li> <li style="font-weight: 400;">Previous internships or experience with large scale projects</li> <li style="font-weight: 400;">A strong foundation in the fundamentals of computer science</li> </ul> Bonus points if you’ve had experience in: <ul> <li style="font-weight: 400;">Familiarity with Javascript, CSS, Ruby on Rails skills</li> <li style="font-weight: 400;">Familiarity with C/C++ and understanding of databases</li> <li style="font-weight: 400;">UI/UX design</li> <li style="font-weight: 400;">Databases / operating systems</li> <li style="font-weight: 400;">iOS / Android development</li> <li style="font-weight: 400;">Embedded systems/networking</li> <li style="font-weight: 400;">Distributed systems</li> <li style="font-weight: 400;">Running a live web service</li> <li style="font-weight: 400;">Running your own server</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Full Stack Web Developer, Camera
San Francisco

2017-09-11T20:32:05-04:00

Engineering – Software

Full Stack Web Developer, Camera

San Francisco,

The camera team is a small, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The Meraki MV system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site. Our engineers have built an algorithm for indexing video motion data that enables searching gigabytes of video in milliseconds. Every day we work across the full stack, using tools and technologies such as FFmpeg, OpenCV, H.264/H.265, Ruby, Scala, React, hls.js, Yocto, WiFi, bluetooth, and SSL deployed on many thousands of Linux-based embedded systems. We're demonstrating the power of Meraki as a platform for rapidly bringing new product families to market. Today, cameras are mainly used for security, but what if they could be used for more? Imagery from a camera is information that can solve a problem or offer an alternative insight. MV cameras blend the best of cloud and IoT technology, making it simpler and easier for customers to use the camera as a sensor. Example projects of a Full Stack Web Developer, Camera: <ul> <li style="font-weight: 400;">Build a powerful and intuitive video search experience. Enable users to rapidly find relevant footage in hours of video with thumbnail images and event summary videos.</li> <li style="font-weight: 400;">Use native HTML5 video players to stream live or historic video data from multiple cameras, simultaneously, in perfect sync.</li> <li style="font-weight: 400;">Work on the UI and backend for configuring camera image, retention, and quality settings.</li> <li style="font-weight: 400;">Build a smooth-scrolling, flexibly-scaling continuous timeline for interacting with security camera video footage.</li> <li style="font-weight: 400;">Improve performance and efficiency of the back-end systems that store and index large amounts of video metadata.</li> <li style="font-weight: 400;">Develop performance monitoring and error tracking systems to proactively identify and repair issues with video streaming. </li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have 2+ years of experience in a production environment</li> <li style="font-weight: 400;">Have built rich web UIs with React or similar frameworks.</li> <li style="font-weight: 400;">Know your way around web back-end technologies like Ruby on Rails and postgres.</li> <li style="font-weight: 400;">Would thrive on a very small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role. </li> </ul> Bonus points for any of the following: <ul> <li style="font-weight: 400;">Experience working with HTML5 video players and modern streaming formats such as HLS, MPEG-DASH, or WebRTC.</li> <li style="font-weight: 400;">Experience developing a Video Management System.</li> <li style="font-weight: 400;">A desire to push the limits on performance of native browser video streaming capabilities.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Full Stack Web Development Software Engineer, Recent Grad
San Francisco

2017-08-17T12:07:17-04:00

Engineering – Software

Full Stack Web Development Software Engineer, Recent Grad

San Francisco,

We are looking to hire recent university graduates as full time software developers for our Full Stack Web Development teams. Our full stack web engineers build and maintain features, frameworks, and tools to power the Meraki Dashboard, a modern and intuitive web application in an industry renowned for intimidating command lines. We work closely with our UX team to develop usable, clean, and powerful interfaces, revamp old code to use the latest technologies, and scale our infrastructure to support our growing customer base. As a full stack web developer at Meraki you will create shared, well-tested React components, build data APIs, migrate our databases to support new features, and scale your code to be responsive for customers with tens of thousands of networks. As a new graduate or intern joining the Meraki engineering team, you will immediately own such features: your code will help provide faster and more reliable Internet access to millions of people in more than 170 countries. Come join Meraki and help build the next generation of cloud managed networks. On our Full Stack Web Development teams we use and teach: Ruby, Rails, Scala, Postgres, React Bonus points if you’ve had experience with: <ul> <li style="font-weight: 400;">Jest</li> <li style="font-weight: 400;">Redux</li> <li style="font-weight: 400;">Web animation</li> <li style="font-weight: 400;">Single page apps</li> </ul> What we look for in all recent grad candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science or STEM-related field </li> <li style="font-weight: 400;">Clear and effective communication skills </li> <li style="font-weight: 400;">Proactive learners who can quickly pick up multiple frameworks, languages, and environments </li> <li style="font-weight: 400;">Passionate team players </li> <li style="font-weight: 400;">An ability to learn from experience and an eagerness for feedback </li> <li style="font-weight: 400;">Previous internships or experience with large scale projects </li> <li style="font-weight: 400;">A strong foundation in the fundamentals of computer science</li> </ul>

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Networked Systems Software Engineer, Recent Grad
San Francisco

2017-08-17T12:09:40-04:00

Engineering – Software

Networked Systems Software Engineer, Recent Grad

San Francisco,

We are looking to hire recent university graduates as full time software developers for our Networked Systems teams. Our Networked Systems teams are focused on improving our existing networking technology and enabling customers to deploy our products in new and innovative ways. Rather than just implementing the status quo, we focus on ease-of-use and end-user experience. With unique features such as no-configuration mesh, automatic VPN, topology visualization, & retroactive motion search, we allow customers to focus on what they want their equipment to do rather than how to do it. Meraki's devices work together seamlessly, enabling unique end-to-end features that are otherwise not possible and allowing customers to monitor their deployments holistically, through a single pane of glass. As a new graduate or intern joining the Meraki engineering team, you will immediately own such features: your code will help provide faster and more reliable Internet access to millions of people in more than 170 countries. Come join Meraki and help build the next generation of cloud managed networks. On our Networked Systems teams we use and teach: C/C++, Network Protocols Bonus points if you’ve had experience with: <ul> <li>Dynamic routing protocols (think BGP and OSPF)</li> <li style="font-weight: 400;">Communication security protocols (VPN, IPsec, TLS)</li> <li style="font-weight: 400;">Malware protection technologies such as Snort and malware scanning</li> <li style="font-weight: 400;">Network protocols (TCP/IP, DNS, HTTP, VoIP)</li> <li style="font-weight: 400;">Thinking across the stack</li> </ul> What we look for in all recent grad candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science or STEM-related field </li> <li style="font-weight: 400;">Clear and effective communication skills </li> <li style="font-weight: 400;">Proactive learners who can quickly pick up multiple frameworks, languages, and environments </li> <li style="font-weight: 400;">Passionate team players </li> <li style="font-weight: 400;">An ability to learn from experience and an eagerness for feedback </li> <li style="font-weight: 400;">Previous internships or experience with large scale projects </li> <li style="font-weight: 400;">A strong foundation in the fundamentals of computer science</li> </ul>

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Product Security Software Engineer, Recent Grad
San Francisco

2017-08-28T14:38:26-04:00

Engineering – Software

Product Security Software Engineer, Recent Grad

San Francisco,

We are looking to hire recent university graduates as full time software developers for our security teams play an essential role in protecting Meraki’s customers and products from attacks. Product security teams act as guardians of customer and Meraki data by taking a proactive approach in protecting our Meraki cloud and the millions of individual Meraki networking devices handling sensitive customer traffic. Likewise, our security feature teams are responsible for turning state-of-the-art network security concepts into intuitive, easy-to-use, customer-facing features helping small businesses, schools, and large corporations protect themselves in an ever-evolving security landscape. As a new graduate or intern joining the Meraki engineering team, you will immediately own such features: your code will help provide faster and more reliable Internet access to millions of people in more than 170 countries. Come join Meraki and help build the next generation of cloud managed networks. On our Security teams we use and teach: Ruby on Rails, C++, Click, Javascript, Scala, Bash Bonus points if you’ve had experience with: <ul> <li>Security concepts such as cryptography, authentication, authorization, or security protocols</li> <li>Common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS)</li> <li>Software vulnerabilities (buffer overflows, XSS, SQL injection)</li> </ul> What we look for in all recent grad candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science or STEM-related field </li> <li style="font-weight: 400;">Clear and effective communication skills </li> <li style="font-weight: 400;">Proactive learners who can quickly pick up multiple frameworks, languages, and environments </li> <li style="font-weight: 400;">Passionate team players </li> <li style="font-weight: 400;">An ability to learn from experience and an eagerness for feedback </li> <li style="font-weight: 400;">Previous internships or experience with large scale projects </li> <li style="font-weight: 400;">A strong foundation in the fundamentals of computer science</li> </ul>

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Senior Site Reliability Engineer
San Francisco

2017-08-31T22:29:23-04:00

Engineering – Software

Senior Site Reliability Engineer

San Francisco,

As a Senior Site Reliability Engineer on the Meraki Backend Infrastructure Team, you are responsible for everything from our server hardware and operating systems to tools for code deployment and service monitoring. You build software and systems to monitor, scale and deploy our distributed cloud services. Meraki's Backend Infrastructure Team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 1.5 billion HTTP requests per day across six data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, security cameras, and phones. In this role, you will be part of a small engineering team that is based out of Meraki’s San Francisco headquarters. You will make crucial decisions about how to manage and scale complex, high-performance distributed systems. You will also provide your own perspective on our backend systems and constantly develop innovative ways to improve the way we manage the underlying infrastructure. Example projects of a Meraki Senior Site Reliability Engineer: <ul> <li style="font-weight: 400;">Collecting metrics, crunching data and improving service monitoring to detect problems before they’re visible to our customers.</li> <li style="font-weight: 400;">Building systems to automate our server lifecycle, from configuration management to server bootstrap and decommission.</li> <li style="font-weight: 400;">Scaling our continuous deployment system to accommodate a rapidly growing team and increasing feature velocity without compromising stability. </li> <li style="font-weight: 400;">Troubleshooting, performing root cause analysis, and resolving production issues from the application and network layers all the way down to the system level. This might include anything from digging into source code (our own or from open source projects), hunting memory leaks, tracing bottlenecks in upstream networks, or database query optimization.</li> <li style="font-weight: 400;">Advising other development teams when building new products so that they’re scalable, maintainable, and performing well.</li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have 5+ years experience across a mix of software development and systems administration roles. </li> <li style="font-weight: 400;">Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.</li> <li style="font-weight: 400;">Care about the customer experience. You have experience supporting an externally-facing production environment.</li> <li style="font-weight: 400;">Have experience on a pager rotation where you responded to escalations quickly to minimise customer downtime. This role requires being part of a one-week-in-eight on-call rotation.</li> <li style="font-weight: 400;">Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> <li style="font-weight: 400;">Are familiar with logging and monitoring tools such as Graphite, Grafana, Logstash, ElasticSearch, statsd, collectd.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, Production Engineering Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Software Engineer, Full Stack Web
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Senior Software Engineer, Full Stack Web

San Francisco,

Meraki Full Stack Web Engineers excel at manipulating large complex data sets into approachable and actionable information for our web application, Dashboard. The Meraki Dashboard is a modern web application in an industry renowned for intimidating command line interfaces. Without fail, customers praise the ease of management that Dashboard provides. What keeps us on our toes though? The growing feature set, increasing scale of our customers, and the ever changing state of web development! We are constantly considering how new web development technologies can revolutionize network management. Example projects of a Meraki Senior Full Stack Web Engineer: <ul> <li>Building an API with Ruby on Rails to enable large customers to take advantage of Meraki features at an enormous scale, locally and globally.</li> <li>Creating intricate data visualizations using D3 and React to show how network configurations can affect traffic flow and usage over time, and using Scala to aggregate that data for different zoom levels.</li> <li>Driving the UI/UX design direction while developing a set of simple, informative tools in React to streamline the many independent steps of a network troubleshooting process.</li> </ul> You are an ideal candidate if you: <ul> <li>Have 5-10+ years of experience writing professional production code.</li> <li>Are familiar with several programming languages and web frameworks like Ruby (on Rails, EventMachine) and Javascript (React, Backbone, Node), though it’s not uncommon for projects to include something completely new to you.</li> <li>Are interested in career advancement. We're looking for leaders - whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Software Engineer, Mobile (iOS)
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Senior Software Engineer, Mobile (iOS)

San Francisco,

The Meraki Dashboard is a simple but powerful web application in an industry renowned for intimidating command line interfaces. Dashboard provides rich visualizations that allow our customers to manage and deploy their networks easily, rapidly identify and resolve issues, and scale their lean IT networks to large deployments because all the configuration lives within the cloud. For the past 10 years, Meraki has revolutionized network management and we are continuously disrupting this market while breaking into new ones! The mobile team is responsible for developing and maintaining Meraki’s Dashboard app for iOS and Android. Our goal is to provide the best network management experience for our users by building a mobile-first implementation of core Dashboard features. Users of our mobile app range from network installers to CIOs of start-ups to larger corporations. Your work will run on hundreds of thousands of devices and you will have the ownership to impact customers who touch this app on a global level. As a Senior Software Engineer—iOS, you will: <ul> <li style="font-weight: 400;">Own and maintain large areas of the mobile app.</li> <li style="font-weight: 400;">Collaborate with other product teams to support new products/features within the app.</li> <li style="font-weight: 400;">Work closely with design to conduct user research to identify pain points within the app, gather feedback on proposed UI changes, and identify areas in which the mobile app can add value to the customer’s day-to-day responsibilities.</li> <li style="font-weight: 400;">Shape the future direction of our mobile app strategy at Meraki. </li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code, with 3+ years of iOS app development experience.</li> <li style="font-weight: 400;">Have experience shipping one or more mobile apps that is currently available on the App Store (please provide links when applying).</li> <li style="font-weight: 400;">Have experience building custom UI components.</li> <li style="font-weight: 400;">Are passionate about delivering exceptional user experiences, and have the track record to prove it.</li> <li style="font-weight: 400;">Aren’t afraid of rolling your sleeves up and working in all layers of the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We’re looking for leaders—whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Familiarity with internationalization.</li> <li style="font-weight: 400;">Familiarity with Android.</li> <li style="font-weight: 400;">Knowledge of React Native.</li> <li style="font-weight: 400;">Experience with automated UI testing frameworks such as KIF, EarlGrey, FBSnapshotTestCase, or equivalent.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Software Engineer, Platform
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Senior Software Engineer, Platform

San Francisco,

Meraki Firmware Engineers develop software that runs on many thousands of Linux-based embedded systems—switches, firewalls, and wireless access points—distributed around the world. We leverage real-time data from thousands of production networks around the world to continuously improve the performance and stability of our products. Meraki Platform Engineers take the lead in building new products by bringing up the Meraki software stack—everything from bootloaders to web servers—on cutting edge hardware. A Day in the Life of a Meraki Platform Engineer: <ul> <li style="font-weight: 400;">Collaborating with our hardware team on component selection and high-level architecture for new Meraki products.</li> <li style="font-weight: 400;">Developing Linux device drivers and integrating them into the rest of our system.</li> <li style="font-weight: 400;">Diving into full-stack development of features to monitor and control platform features (e.g. network interfaces, removable power supplies, or variable speed fans) from the Meraki dashboard</li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have 3+ years of experience writing professional production code.</li> <li style="font-weight: 400;">Are fluent in C and C++.</li> <li style="font-weight: 400;">Prefer to work in a Linux environment.</li> <li style="font-weight: 400;">Possess working knowledge of various assembly languages (we have hardware on nearly all modern ISAs), system calls, virtual memory, bootloaders, and Linux kernel internals.</li> <li style="font-weight: 400;">Are familiar with hardware communication protocols such as I²C, SPI, UART, etc.</li> <li style="font-weight: 400;">Have working knowledge of wired (e.g. 802.3, TCP/IP/UDP, etc.) and wireless (e.g. 802.11, Bluetooth, etc.) network protocols.</li> <li style="font-weight: 400;">Can navigate schematics and component datasheets.</li> <li style="font-weight: 400;">Are self driven and possess a strong desire to ship products our customers will love to use.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience writing device drivers.</li> <li style="font-weight: 400;">Experience with hardware bring-up and/or debugging (oscilloscopes, logic analyzers, spectrum analyzers).</li> <li style="font-weight: 400;">Working knowledge of PCIe and JTAG debugging.</li> <li style="font-weight: 400;">Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Software Engineer, Platform Bring-up (Embedded Linux)
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Senior Software Engineer, Platform Bring-up (Embedded Linux)

San Francisco,

Meraki Software Engineers breathe life into our cloud-managed networking devices, which range from switches, routers, and wireless access points to desktop phones and security cameras. We leverage real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. Platform Bring-up Engineers take the lead in building new Meraki products by integrating everything from bootloaders to web servers on prototype hardware. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. As a Senior Software Engineer focused on platform bring-up, you will: <ul> <li style="font-weight: 400;">Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.</li> <li style="font-weight: 400;">Collaborate with our Hardware Engineering team on component selection and high-level architecture for new Meraki products.</li> <li style="font-weight: 400;">Collaborate with our manufacturing partners to develop secure, reliable, and scalable manufacturing processes.</li> <li style="font-weight: 400;">Integrate vendor board support packages and software development kits with our firmware and build system.</li> <li style="font-weight: 400;">Develop, port, and debug Linux device drivers.</li> <li style="font-weight: 400;">When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.</li> <li style="font-weight: 400;">Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have 3+ years professional experience programming in C or C++.</li> <li style="font-weight: 400;">Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li style="font-weight: 400;">Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li style="font-weight: 400;">Know common bus protocols like I2C, SPI, and MDIO.</li> <li style="font-weight: 400;">Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.</li> <li style="font-weight: 400;">Have experience reading schematics and data sheets.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Experience writing device drivers.</li> <li style="font-weight: 400;">Upstreaming Linux patches.</li> <li style="font-weight: 400;">Knowledge of wireless protocols (e.g., 802.11, Bluetooth).</li> <li style="font-weight: 400;">Experience with multi-threaded or parallel programming.</li> <li style="font-weight: 400;">Experience with Ethernet switch chips, crypto acceleration, or hardware offload engines.</li> <li style="font-weight: 400;">Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Software Engineer, Product Security
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Senior Software Engineer, Product Security

San Francisco,

Cisco Meraki devices — our security appliances, switches, wireless access points, phones and cameras — are critical network infrastructure for hundreds of thousands of businesses around the world. Whether our products are deployed at a single site by a small firm or at thousands of sites by a Fortune 500 corporation, our customers are critically dependent on the reliability and security of our gear. And so are their customers: the millions of people everyday who use networks built with Meraki. Our Product Security team plays a central role in protecting our customers’ networks and sensitive data. Our cloud-based architecture and our end-to-end control of the hardware and software design of our products give us a unique ability to continuously improve our products’ security posture. Example projects for a Senior Security Engineer: <ul> <li style="font-weight: 400;">Bringing up the secure boot mechanism for a new hardware platform: validating the hardware design, writing bootloader and firmware upgrade code to handle image signatures, and integrating with our build system and existing image signing tools</li> <li style="font-weight: 400;">Probing our existing products with network protocol fuzzers or penetration testing tools to shake out risky bugs, or writing proof-of-concept exploits against those bugs</li> <li style="font-weight: 400;">Upgrading our secure overlay mechanisms to superior encryption or authentication methods</li> <li style="font-weight: 400;">Auditing source code (including code drops from outside vendors) to identify potential vulnerabilities before they can be exploited</li> <li style="font-weight: 400;">Mentoring junior developers on security best practices and common pitfalls, and reviewing design proposals for new features</li> <li style="font-weight: 400;">Assisting with the selection of security technology (both hardware and software) for integration into our products</li> </ul> An ideal candidate for the security team will have: <ul> <li style="font-weight: 400;">A passion for computer systems security</li> <li style="font-weight: 400;">3+ years of experience writing production code in embedded Linux environments</li> <li style="font-weight: 400;">An eagerness to learn new technologies and languages, and to cross technical boundaries to solve problems</li> <li style="font-weight: 400;">Familiarity with common software flaws that lead to exploits, and experience with techniques for securing embedded systems (e.g. ASLR)</li> <li style="font-weight: 400;">Experience with tools for auditing or reverse engineering computer systems (static analysis tools, protocol fuzzers, etc.)</li> <li style="font-weight: 400;">A strong background in fundamentals of cryptography</li> <li style="font-weight: 400;">Great communication and group presentation skills</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Software Engineer, Automation
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Software Engineer, Automation

San Francisco,

Meraki Software Automation Engineers help us maximize reliability and performance in our device firmware. You will be fully embedded in our MC firmware team (no pun intended, seriously) and be responsible for building out and maintaining our automated test infrastructure. The MC team strives to provide our customers with an easy-to-support telephony platform coupled with an elegant and intuitive end-user experience. The MC platform brings ease of deployment and daily use to an industry better known for complexity. Example projects of a Meraki Software Automation Engineer: <ul> <li style="font-weight: 400;">Implementing and extending automated tests to validate new code or identify possible regressions.</li> <li style="font-weight: 400;">Working cross-functionally with firmware hackers and vendors to find and squash bugs throughout our product development lifecycle.</li> <li style="font-weight: 400;">Evaluating performance and investigating issues on bleeding edge products before market launch.</li> <li style="font-weight: 400;">Devising test plans for new features before they ship to customers.</li> <li style="font-weight: 400;">Ensuring product release quality by automating validation and regression tests.</li> <li style="font-weight: 400;">Building an Android test framework.</li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have strong scripting skills in Ruby, Python, or additional languages.</li> <li style="font-weight: 400;">Possess knowledge of networking fundamentals such as IPv4, IPv6, TCP, UDP, DHCP, DNS, HTTP, etc.</li> <li>Can configure routers, switches, and wireless access points.</li> <li>Have experience with VOIP.</li> <li style="font-weight: 400;">Like to break things.</li> <li style="font-weight: 400;">Prefer to work in Linux environments.</li> <li style="font-weight: 400;">Work well both independently and as part of a team of developers and testers.</li> <li style="font-weight: 400;">Like agile development and continuous integration.</li> <li style="font-weight: 400;">Have a BS or MS in Computer Science, Engineering or a related field.</li> </ul> Bonus awesomeness points for: <ul> <li style="font-weight: 400;">Knowledge of wireless networking standards such as 802.11 a/b/g/n/ac, etc.</li> <li style="font-weight: 400;">Knowledge of routing and switching protocols such as OSPF, VRRP, STP, BGP</li> <li style="font-weight: 400;">Knowledge of relational databases and SQL.</li> <li style="font-weight: 400;">Experience with Android</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Software Engineer, Backend
San Francisco

2017-08-30T16:31:06-04:00

Engineering – Software

Software Engineer, Backend

San Francisco,

The Backend team is responsible for developing, scaling, and maintaining both Dashboard, our web application, as well as the lower-layer services and infrastructure that support all of our Meraki devices worldwide. Every day, our servers handle tens of millions of users that access our Dashboard app, hundreds of millions of visitors clicking through a Meraki splash captive portal page, and tens of billions of requests from the millions of devices worldwide that check in more than once a minute, 24/7/365. While our team largely focuses on backend services and infrastructure, we also work on customer-facing features, including some of Meraki’s most data-heavy features. Because of the broad nature of our responsibilities, the backend team works across all levels of the stack—from firmware all the way up to UI—on projects that span numerous domains: networking, databases, web app development, systems, and even approximation algorithms to help with data processing. Finally, along with the Backend Infrastructure and Security teams, we are one of the first teams to respond when critical backend issues arise. <h4>Key technologies: </h4> <ul> <li style="font-weight: 400;">Languages: Scala, Ruby on Rails, C/C++, Javascript, Click (packet processing framework)</li> <li style="font-weight: 400;">Databases: PostgreSQL and LittleTable, our custom time-series relational database that provides high-throughput access to 100 of TB’s of data</li> <li style="font-weight: 400;">MTunnel, the custom VPN-like infrastructure that provides secure connectivity between hundreds of globally-distributed servers and millions of Meraki devices worldwide</li> <li style="font-weight: 400;">Custom frameworks for collecting data from and pushing data to Meraki devices, as well as frameworks for processing and aggregating all the data we collect from our devices</li> <li style="font-weight: 400;">Approximation algorithms that trade off some accuracy for much better performance</li> <li style="font-weight: 400;">Gossip and dissemination protocols for propagating data across our backend servers</li> <li style="font-weight: 400;">Other core backend features: proxies, authentication, dynamic DNS services, and more!</li> </ul> <h4>You are an ideal candidate if you have: </h4> <ul> <li style="font-weight: 400;">3+ years of relevant work experience in software development, particularly in systems, networking, distributed systems, databases, or data processing frameworks</li> <li style="font-weight: 400;">Strong familiarity in one of the following languages: Scala, Ruby, Java, Python, C/C++</li> <li style="font-weight: 400;">A disciplined, organized approach to development, testing, and quality</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> <li style="font-weight: 400;">Experience in analyzing, scaling, and debugging large systems processing lots of data </li> <li style="font-weight: 400;">Passion for the science in computer science</li> </ul> <h4>Bonus points for: </h4> <ul> <li style="font-weight: 400;">A BS/MS/Ph.D in Computer Science, Computer Engineering, or a STEM field</li> <li style="font-weight: 400;">Substantial personal projects or contributions to open-source projects</li> <li style="font-weight: 400;">Experience with web development and Javascript frameworks (e.g., ReactJS)</li> <li style="font-weight: 400;">Experience with dev-ops/infrastructure tasks</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Software Engineer (DevOps), Recent Grad, UK
London

2017-08-14T13:50:15-04:00

Engineering – Software

Software Engineer (DevOps), Recent Grad, UK

London,

As a Graduate Software Engineer on the Meraki Backend Infrastructure Team, you are responsible for everything from our server hardware and operating systems to tools for code deployment and service monitoring. You build software and systems to monitor, scale and deploy our distributed cloud services. Meraki's Backend Infrastructure Team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 1.5 billion HTTP requests per day across six datacentres. Our customers depend on the Meraki cloud to monitor and manage their critical infrastructure of network switches, security appliances, wireless APs, security cameras, and phones. In this role, you will be part of a small engineering team that is based out of our UK office in Central London. You will work on projects to manage and scale complex, high-performance distributed systems. You will also provide your own perspective on our backend systems and constantly develop innovative ways to improve the way we manage the underlying infrastructure. Example projects of a Meraki Site Reliability Engineer: <ul> <li style="font-weight: 400;">Collecting metrics, crunching data and improving service monitoring to detect problems before they’re visible to our customers.</li> <li style="font-weight: 400;">Building systems to automate our server lifecycle, from configuration management to server bootstrap and decommission.</li> <li style="font-weight: 400;">Scaling our continuous deployment system to accommodate a rapidly growing team and increasing feature velocity without compromising stability.</li> <li style="font-weight: 400;">Troubleshooting, performing root cause analysis, and resolving production issues from the network and application layers all the way down to the system level. This might include anything from digging into source code (our own or from open source projects), hunting memory leaks, tracing bottlenecks in upstream networks, or database query optimization.</li> <li style="font-weight: 400;">Advising other development teams when building new products so that they’re scalable, maintainable, and performing well.</li> <li style="font-weight: 400;">This role requires being part of a one-week-in-three on-call rotation during London business hours, with occasional off-hour cover.</li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Fluently script or code in a language like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem.</li> <li style="font-weight: 400;">Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> <li style="font-weight: 400;">Are willing to travel to Meraki HQ in San Francisco 2-4 times a year for departmental events, team collaboration, and visibility.</li> </ul> Bonus points if you: <ul> <li style="font-weight: 400;">Are familiar with logging and monitoring tools such as Graphite, Grafana, Logstash, ElasticSearch, statsd, collectd and flapjack.</li> <li style="font-weight: 400;">Care about the customer experience. You have experience supporting an externally-facing production environment.</li> <li style="font-weight: 400;">Have experience on a pager rotation where you responded to escalations quickly to minimise customer downtime.</li> </ul> Benefits: <ul> <li style="font-weight: 400;">Competitive salary and annual bonus</li> <li style="font-weight: 400;">Company funded private healthcare</li> <li style="font-weight: 400;">Pension contributions</li> <li style="font-weight: 400;">Employee Stock Purchase Plan</li> <li style="font-weight: 400;">Generous paid time off and 5 volunteer days off</li> <li style="font-weight: 400;">Daily breakfast, lunch, dinner & snack kitchens</li> <li style="font-weight: 400;">Tuition assistance</li> <li style="font-weight: 400;">Team happiness events and offsites</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. 

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Software Engineer, Frontend
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Software Engineer, Frontend

San Francisco,

Meraki Dashboard Engineers excel at manipulating large complex data sets into approachable and actionable information. The Meraki Dashboard is a modern web application in an industry renowned for intimidating command line interfaces. Without fail, customers praise the ease of management that Dashboard provides. What keeps us on our toes though? The growing feature set, increasing scale of our customers, and the ever changing state of web development! We are constantly considering how new web development technologies can revolutionize network management. Example Projects of a Meraki Frontend Engineer: <ul> <li style="font-weight: 400;">Overlaying Google Maps with wireless spectrum measurements to facilitate network planning.</li> <li style="font-weight: 400;">Drawing a dynamic network topology diagram using D3.</li> <li style="font-weight: 400;">Designing UI tools to enable a small IT staff to identify and diagnose issues across 10,000 branch locations around the world.</li> <li style="font-weight: 400;">Implementing a wireless spectrum analyzer in a browser using live data fetched from wireless access points.</li> </ul> You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Have 3+ years of experience writing professional production code.</li> <li style="font-weight: 400;">Are familiar with several programming languages and web frameworks like Ruby (on Rails, EventMachine) and Javascript (React, jQuery, Backbone), though it’s not uncommon for projects to include something completely new to you.</li> <li style="font-weight: 400;">Are primarily interested in delivering very useable tools that make tasks easier. Networking made simple!</li> <li style="font-weight: 400;">Look for an easier, quicker, and generally better way to build great user interfaces.</li> <li style="font-weight: 400;">Have no fear of working beyond the boundary of frontend code to build the best product.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Software Engineer, Intern/ Co-op
San Francisco

2017-08-17T12:14:55-04:00

Engineering – Software

Software Engineer, Intern/ Co-op

San Francisco,

Meraki’s Intern and Co-op program is an intimate yet powerful group helping to build the newest parts of the Meraki stack. Comprised of Software, Hardware, and Product Management programs, our interns and co-ops have the opportunity to design, develop, manage, and ship features and products that impact customers around the world. Meraki’s intern program is designed to give interns the ability to explore the different avenues of the engineering teams while also enjoying the culture and atmosphere of the office. From lunch and learns and weekly meetups to afternoon socials and networking events, each day provides a new opportunity to learn and meet other Meraki employees. What we look for in all intern/co-op candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science, ECE, EE, ME or STEM related field (in progress)</li> <li style="font-weight: 400;">Clear and effective communication skills</li> <li style="font-weight: 400;">Proactive learners who can quickly pick up working in multiple frameworks, languages and environments</li> <li style="font-weight: 400;">Passionate team players</li> <li style="font-weight: 400;">Continually able to learn from experience and eager for feedback</li> <li style="font-weight: 400;">Previous internship or large scale project experience</li> <li style="font-weight: 400;">A strong foundation in the fundamentals of Computer Science (familiarity with Javascript, CSS, Ruby on Rails, C/C++ or an understanding of databases)</li> </ul> Projects and Work Life: Meraki interns and co-ops join the team for 12 and 16 week programs, respectively, and are placed directly onto subteams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a wireless device. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team. Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program. Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life. Examples of Past Projects <ul> <li style="font-weight: 400;">Basic STP and LAN anomaly detection (MS-918)</li> <li style="font-weight: 400;">macOS app search, installation, and integration into Apple's VPP</li> <li style="font-weight: 400;">Solving Airmarshall tethered iPhone problem</li> <li style="font-weight: 400;">Partnering with our Hardware team to implement crypto off-load for the MX64 and MX65</li> </ul> Intern Benefits: <ul> <li style="font-weight: 400;">Furnished housing in San Francisco for duration of program</li> <li style="font-weight: 400;">Competitive salary</li> <li style="font-weight: 400;">Weekly social events inside and outside of the office (Giants games, Exploratorium tickets, friendly soccer games)</li> <li style="font-weight: 400;">Lunch and dinner daily</li> <li style="font-weight: 400;">Customized laptop and desk setups</li> <li style="font-weight: 400;">Medical, dental, and vision coverage plans</li> </ul>

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Software Engineer, Ph.D.
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Software

Software Engineer, Ph.D.

San Francisco,

<div> <div> <div> <div> <div> <div> Meraki was founded by Ph.D. students from MIT. Our culture and product development philosphy is influenced by our academic roots. We’re looking to hire Ph.D.s (and dropouts) that want to balance technical freedom and exploration with the desire to see their work used by the customers and end-users everyday. Meraki has technical challenges at every level of the stack. From new wireless protocols and optimizing network performance, to building large-scale distributed systems that can handle exponential growth, Meraki has challenges across a wide range of technologies, many outside of core networking. Examples of the systems we've built/worked on include: <ul> <li>A secure, resilient overlay network that allows our backend to deliver configurations and gather statistics from our devices despite Internet routing anomalies and middleboxes.</li> <li>Implementing a scalable, distributed wireless roaming feature to seamlessly hand off client connections between access points in large campus deployments.</li> <li>Virtualizing our security appliance firmware, and then building out a testbed of thousands of virtual appliances (each with simulated clients behind them) for scale testing our products.</li> <li>A custom database, written from scratch in C++, that processes over 1 million writes/second and intelligently partitions statistics data on disk for fast retrieval and efficient in-memory caching.</li> <li>We use a number of different programming languages and systems, deliberately choosing the right tools for each particular application. We write code in C++, Ruby, and Scala. We use Linux, PostgreSQL, Rails, Jetty, Click, nginx, and memcached. We contribute to several open source projects.</li> </ul> An ideal candidate for Meraki will: <ul> <li>Have a strong background in the fundamentals of computer science</li> <li>Have a passion for seeing their work used by millions of users</li> <li>Know several programming languages, and appreciate each one for what it's best at.</li> <li>Be a data nerd who enjoys the science in computer science</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div> </div> </div> </div> </div> </div>

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Software Team Lead, Network Switching
San Francisco

2017-09-24T13:02:50-04:00

Engineering – Software

Software Team Lead, Network Switching

San Francisco,

Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most important to them: their customers, students, patients, and businesses. We’re making networking smarter, faster, and easier to deploy. We have millions of devices deployed and because they are managed from the cloud, we are able to leverage real-time data to continuously improve the performance and stability of our products. As a Team Lead on the switching software team, you will direct your team in building products that delight our customers and differentiate us from our competitors. This team works across our entire stack, from device drivers and networking code all the way up to our distributed cloud-hosted backend and unique web interface. In this highly technical role you will make your own direct contributions to our code base, but your primary focus will be on team execution and development. Example responsibilities of a Meraki Team Lead: <ul> <li style="font-weight: 400;">Actively designing, planning, and building innovative features for Meraki Switches.</li> <li style="font-weight: 400;">Performing technical design and code reviews.</li> <li style="font-weight: 400;">Collaborating closely with engineering peers and product managers.</li> <li style="font-weight: 400;">Working with our recruiters to build out your team to maximize its effectiveness.</li> <li style="font-weight: 400;">Supervising the switch software release cycle, including branch management, bug fixes, beta deployment and promotion to final release.</li> <li style="font-weight: 400;">Leading a team of world-class engineers developing and maintaining features on the <a href="https://meraki.cisco.com/products/switches">Meraki MS product line</a>.</li> <li style="font-weight: 400;">Conducting performance reviews and facilitating professional development of team members.</li> </ul> You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">BS/MS/Ph.D in Computer Science, Computer Engineering or a related field.</li> <li style="font-weight: 400;">7+ years of relevant work experience in system software development in the networking domain, especially switching.</li> <li style="font-weight: 400;">Experience with C/C++.</li> <li style="font-weight: 400;">Strong organization and execution skills with a focus on shipping products.</li> <li style="font-weight: 400;">Disciplined approach to development, testing, and quality.</li> <li style="font-weight: 400;">Excellent communication and presentation skills.</li> <li style="font-weight: 400;">Ability to adapt to changing situations.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">People leadership experience.</li> <li style="font-weight: 400;">Experience with Rails, React or other web technologies.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Leader, Product Security
San Francisco

2017-09-12T12:53:16-04:00

Engineering – Software

Technical Leader, Product Security

San Francisco,

Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most important to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We have millions of devices deployed and because they are managed from the cloud, we are able to leverage real-time data to continuously improve the performance, stability and security of our products. This job position is ideal for someone with embedded security experience and demonstrated leadership skills. The Product Security team plays a central role in protecting our customers’ networks and sensitive data. As leader of the team, you will help to drive the security vision for all of Meraki's products. Responsibilities: <ul> <li style="font-weight: 400;">Leading a team of world-class engineers to identify and develop security measures across all Meraki product lines.</li> <li style="font-weight: 400;">Designing, planning and executing on security features for Meraki devices.</li> <li style="font-weight: 400;">Performing technical design and code reviews.</li> <li style="font-weight: 400;">Collaborating closely with engineering peers and product managers.</li> <li style="font-weight: 400;">Keeping abreast of threats and assessing their impact on Meraki devices.</li> <li style="font-weight: 400;">Investigating new security technologies, both hardware and software.</li> <li style="font-weight: 400;">Driving a program for education on security procedures and best practices.</li> <li style="font-weight: 400;">Establishing the necessary communication paths across internal and external teams to accomplish the mission of the product security team.</li> <li style="font-weight: 400;">Mentoring and facilitating professional development of team members.</li> <li style="font-weight: 400;">Helping to build out the team in support of Meraki's mission.</li> </ul> You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">BS/MS/Ph.D in Computer Science, Computer Engineering or a related field.</li> <li style="font-weight: 400;">5+ years of experience in system software development with an emphasis on security.</li> <li style="font-weight: 400;">1+ years of people leadership experience.</li> <li style="font-weight: 400;">A passion for computer systems security.</li> <li style="font-weight: 400;">Experience with C/C++.</li> <li style="font-weight: 400;">Strong collaboration, influencing and facilitation skills.</li> <li style="font-weight: 400;">Familiarity with common software flaws that lead to exploits, and experience with techniques for securing embedded systems (e.g. ASLR).</li> <li style="font-weight: 400;">Experience with tools for auditing or reverse engineering computer systems (static analysis tools, protocol fuzzers, etc.)</li> <li style="font-weight: 400;">A strong background in fundamentals of cryptography.</li> <li style="font-weight: 400;">Great communication and group presentation skills.</li> <li style="font-weight: 400;">Experience with penetration testing and other security exercises.</li> <li style="font-weight: 400;">An understanding of the existing security support systems: CVE, Mitre, NVD.</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">Familiarity with FIPS and PCI standards for computer and data security.</li> <li style="font-weight: 400;">Familiarity with ISO/IEC 27k standards, esp. ISO/IEC 27034-27040.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Engineering – Hardware

Camera Hardware Program Manager
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Hardware

Camera Hardware Program Manager

San Francisco,

We are seeking a leader and technical expert in electrical engineering and camera development to build future Meraki Vision (MV) hardware. Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! Duties: <ul> <li>Develop architecture, author PRDs, and lead RFQs for our new visual security portfolio.</li> <li>Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li>Control product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li>Interface with firmware resources and incorporate feedback into development plan.</li> <li>Develop manufacturing flow, test plans, and quality processes.</li> <li>Work with product management, supply chain, and marketing to coordinate launch plan.</li> <li>Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> Requirements: <ul> <li>BS and/or MS in Electrical Engineering or related discipline.</li> <li>5+ years experience working with camera technologies and/or hardware products.</li> <li>Minimum 2 years experience working with Asia-based manufacturers.</li> <li>Have track record of successful end to end product development</li> <li>Able to travel up to 20% to Taiwan and China.</li> </ul> Nice to Have: <ul> <li>Experience with CMOS image sensor operation and tuning.</li> <li>Knowledgeable with lens selection and qualification.</li> <li>Familiarity with manufacturing processes and build management.</li> <li>Cultural competence and understanding of Taiwanese and Chinese cultures.</li> </ul> Personality: <ul> <li>Preternaturally patient and unreasonably persistent.</li> <li>Clear communicator with command presence.</li> <li>Strong organizational skills.</li> <li>Insatiable curiosity.</li> </ul>

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Director / Senior Manager, Product Engineering
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Hardware

Director / Senior Manager, Product Engineering

San Francisco,

 At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a senior leader for the Product Engineering and Hardware Program Management Team. We need a demonstrated leader and team builder to develop the people that will produce our next generation of products.Reporting directly to the Director of Hardware, this role offers a great opportunity to lead, hire, and develop a stellar team of technical leaders and program managers. A unique blend of strong design engineering and business minded program management, the Hardware Program Manager takes the lead on product, from architecture to sustaining. They control every aspect of creation from initial sketches to mass production, and are driving the rapid growth of Meraki’s portfolio. What you will do: <ul> <li>Manage a team of 10-20 Hardware Program Managers and product line technical leads</li> <li>Allocate resources ranging from intern to senior across dozens of simultaneous projects</li> <li>Assemble dynamic program teams on a per program basis, working with the other HW department leads</li> <li>Serve as the escalation path for all of Meraki’s JDM R&D leads</li> <li>Track and report status of all NPI programs to senior management</li> <li>Provide leadership, mentorship, and development to all members of HWPM team</li> </ul> You are: <ul> <li>Phenomenally clear. You are able to distill complicated ideas to just the right number of words. You are an expert listener and can pinpoint what compels an audience.</li> <li>You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</li> <li>You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying impact.</li> <li>Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</li> <li>Career champion. You invest in your team’s development, both technically and career wise. You take the time to know what inspires and motivates each person and commit to making work meaningful.</li> <li>Talent manager. This team manages tight deadlines and works with the newest technology. You will provide opportunities for growth while managing workload.</li> <li>Protector. You are protective of Meraki’s talent. You work to protect our strategic JDM talent and build the best external teams.</li> </ul> You have: <ul> <li>5+ years of leadership experience, managing a team of engineers in a joint development manufacturing (JDM) environment.</li> <li>10+ years in a hardware/product related role</li> <li>Experience/Knowledge of technologies aligned with Meraki’s portfolio</li> <li>End-to-end development on products of reasonable complexity.</li> <li>Familiarity with matrixed organizations, modern agile/lean engineering methods and modern philosophies of team building and retention</li> <li>BS and/or MS in EE or related discipline.</li> <li>Minimum of 5 years of experience working with Asian supply chains.</li> <li>Able to travel up to 20% to Taiwan and China.</li> </ul>

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Hardware Engineer, Intern/ Co-op
San Francisco

2017-08-17T12:15:55-04:00

Engineering – Hardware

Hardware Engineer, Intern/ Co-op

San Francisco,

Meraki’s Intern and Co-op program is an intimate yet powerful group helping to build the newest parts of the Meraki stack. Comprised of Software, Hardware, and Product Management programs, our interns and co-ops have the opportunity to design, develop, manage, and ship features and products that impact customers around the world. Meraki’s intern program is designed to give interns the ability to explore the different avenues of the engineering teams while also enjoying the culture and atmosphere of the office. From lunch and learns and weekly meetups to afternoon socials and networking events, each day provides a new opportunity to learn and meet other Meraki employees. What we look for in all intern/co-op candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science, ECE, EE, ME or STEM related field (in progress)</li> <li style="font-weight: 400;">Clear and effective communication skills</li> <li style="font-weight: 400;">Proactive learners who can quickly pick up working in multiple frameworks, languages and environments</li> <li style="font-weight: 400;">Passionate team players</li> <li style="font-weight: 400;">Continually able to learn from experience and eager for feedback</li> <li style="font-weight: 400;">Previous internship or large scale project experience</li> <li style="font-weight: 400;">Familiarity with the fundamentals of Computer Science (Javascript, CSS, Ruby on Rails, C/C++ or an understanding of databases)</li> </ul> Projects and Work Life: Meraki interns and co-ops join the team for 12 and 16 week programs, respectively, and are placed directly onto subteams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a wireless device. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team. Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program. Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life. Examples of Previous Projects: <ul> <li style="font-weight: 400;">Hardware Program Manager for an emerging product starting at the early technical Engineering Validation Testing Phase</li> <li style="font-weight: 400;">Project manager through the PVT stages up to MP</li> <li style="font-weight: 400;">Exploration towards a new research-based platform using bring-up, firmware, and UI development</li> </ul> Intern Benefits: <ul> <li style="font-weight: 400;">Furnished housing in San Francisco for duration of program</li> <li style="font-weight: 400;">Competitive salary</li> <li style="font-weight: 400;">Weekly social events inside and outside of the office (Giants games, Exploratorium tickets, friendly soccer games)</li> <li style="font-weight: 400;">Lunch and dinner daily</li> <li style="font-weight: 400;">Customized laptop and desk setups</li> <li style="font-weight: 400;">Medical, dental, and vision coverage plans</li> </ul>

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Hardware Program Manager
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Hardware

Hardware Program Manager

San Francisco,

 We are seeking a leader and technical expert in electrical engineering and product development to build the future generations of Meraki hardware. Our current portfolio includes wireless LAN, switching, security appliances, mobile device management, collaboration, and security, all centrally managed through our cloud dashboard. We’re always on the lookout for our next portfolio expansion to further streamline and simplify the IT experience. Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! Duties: <ul> <li style="font-weight: 400;">Develop architecture, author PRDs and lead RFQs for new products.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Build and track product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources and incorporate feedback into development plan.</li> <li style="font-weight: 400;">Develop test plans, manufacturing SOPs, and quality processes.</li> <li style="font-weight: 400;">Work with product management, supply chain, and marketing to coordinate launch plan.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> Requirements: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline.</li> <li style="font-weight: 400;">Minimum 2 years experience working with Asia-based manufacturers.</li> <li style="font-weight: 400;">4+ years in a hardware related role.</li> <li style="font-weight: 400;">Able to travel up to 20% to Taiwan and China.</li> <li style="font-weight: 400;">End-to-end product development on at least one product of reasonable complexity - the more, the better!</li> </ul> Nice to Have: <ul> <li style="font-weight: 400;">Experience developing networked IT products.</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> <li style="font-weight: 400;">Cultural competence and understanding of Taiwanese and Chinese cultures.</li> </ul> Personality: <ul> <li style="font-weight: 400;">Preternaturally patient and unreasonably persistent.</li> <li style="font-weight: 400;">Clear communicator with command presence.</li> <li style="font-weight: 400;">Strong organizational skills.</li> <li style="font-weight: 400;">Insatiable curiosity.</li> </ul> Headquartered in sunny Mission Bay, Meraki is the leader in cloud controlled WiFi, routing, and security. Our Hardware team, comprised of Program Management, Quality, Compliance, and Mechanical teams, is a small-but- mighty group who together works tirelessly to ensure Meraki’s hardware products are the simplest, chic-est, and most reliable on the market. Like all of Meraki, we work hard, but we also enjoy spending downtime with coworkers, including sharing food, drinks, and sponsored outings.

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Materials Manager
San Francisco

2017-08-14T12:01:45-04:00

Engineering – Hardware

Materials Manager

San Francisco,

 At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. In this highly collaborative role, you will lead strategy, implementation and maintenance of the component planning across all our product lines. You will be the subject matter expert for material planning process. Under our Hardware team, this role will report to the Manager of Supply Chain. Qualified candidates will have excellent analytical skills, attention to detail, and a strong organizational methodology. In addition, you will have a high degree of adaptability and a willingness to dive in and get things done, all while keeping the big picture in sight. <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Charter and implement the Strategic Buffer Program for critical components</li> <li style="font-weight: 400;">Design reporting requirements from the JDMs and suppliers</li> <li style="font-weight: 400;">Build metrics to track health of inventory</li> <li style="font-weight: 400;">Analyze and identify gaps between our inventory requirements and manufacturer's procurement activity and inventory levels</li> <li style="font-weight: 400;">Perform periodic audits to monitor raw materials and WIP inventory levels at the supplier sites</li> <li style="font-weight: 400;">Hold regular calls and maintain relationships with suppliers</li> <li style="font-weight: 400;">Flexible to work evenings in order to partner with international suppliers.</li> </ul> <h2>Education and Experience:</h2> <ul> <li style="font-weight: 400;">Bachelor’s preferably in Supply Chain or Industrial Engineering</li> <li style="font-weight: 400;">4-5 years of inventory planning or material management experience in consumer electronics or hi tech manufacturing industry</li> <li style="font-weight: 400;">APICS CPIM certified preferred</li> <li style="font-weight: 400;">Exposure to contract manufacturing/ODM model preferred</li> <li style="font-weight: 400;">Strong analytical and excel skills</li> </ul>

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Product Experience Program Manager
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Hardware

Product Experience Program Manager

San Francisco,

The Hardware Engineering team is the cradle for Meraki’s unique enterprise product experience, and we need help continuing to deliver quality across all our platforms. Our current hardware portfolio includes wireless LAN, switching, security appliances, telephony, and security cameras, all managed through our cloud dashboard. The Product Experience Program Manager will work directly with our design group and cross-functionally with operations, product management, and marketing teams, as well as with our packaging vendors, mechanical vendors, and manufacturing partners to drive the delivery of the beautiful products our customers have come to expect. Duties: <ul> <li>Manage packaging, other component vendors, and JDMs on both one-off and catalog-wide projects</li> <li>Set expectations internally for continuous improvement and new product experience programs</li> <li>Collaborate with teams across the organization to plan and execute program initiatives</li> <li>Develop strategies for process improvement to help us scale</li> <li>Perform ongoing in-house product inspections for verification and continuous improvement purposes</li> </ul> Requirements: <ul> <li>Minimum 2 years work experience managing large-scale projects or programs</li> <li>Bachelors degree from a top-tier university</li> <li>Proven ability to work with cross-functional teams, manage multiple external partners, and prioritize among multiple workstreams</li> </ul> Nice to Have: <ul> <li>Cultural competence and understanding of Taiwanese and Chinese cultures</li> <li>Bachelors or Masters degree in Mechanical Engineering, Industrial Design, or similar related field.</li> <li>Aggressive negotiation skills</li> <li>Mandarin fluency</li> </ul> Personality: <ul> <li>Preternaturally patient and unreasonably persistent</li> <li>Clear communicator with command presence</li> <li>Exceptionally organized and detail-oriented</li> <li>Strong desire and willingness to learn on the fly</li> <li>The highest degree of energy and enthusiasm</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. <div class="eoe-compliance-statement"> </div>

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Strategic Electrical Sourcing Manager
San Francisco

2017-08-31T18:31:05-04:00

Engineering – Hardware

Strategic Electrical Sourcing Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking an experienced sourcing manager who is looking to grow into a role of managing and negotiating with Silicon partners. In this role, you will act as the primary contact for selecting vendors, negotiation and supplier management. You will lead the engagement with the supply base, support the development organization and implementation of product strategy with best in class pricing, flexibility and supply assurance. This job requires an engineer who can work closely with the Hardware team and communicate and influence silicon commodity strategy. Requirements: <ul> <li>2+ years of experience in sourcing and managing Silicon suppliers (CPU/storage/memory/RF) with exposure to key players in the industry.</li> <li>BS in Electrical Engineering, Computer Science or similar strongly preferred. Additional years of industry experience (outlined above) considered in lieu of relevant degree. </li> <li>Excellent knowledge of component manufacturing process.</li> <li>Extensive negotiation experience with global suppliers and demonstrable success in cost reduction.</li> <li>Proven track record in researching, building, and maintaining cost models that enable product road map decisions.</li> <li>Able to travel up to 20% to Asia, especially Taiwan and China.</li> </ul> Nice to Have: <ul> <li>Experience with component specification analysis and/or experience in comparing data sheets.</li> <li>Experience in semiconductor Engineering, product management, or NPI product operations.</li> </ul> Personality: <ul> <li>Strong organizational skills.</li> <li>Peerless discretion and judgment.</li> <li>Solid fact-finding abilities.</li> <li>Good communicator; able to sell the company in a crowded market.</li> </ul> Based in our sunny San Francisco office with stunning views of the AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with high quality snacks, catered lunches every day and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Switch Hardware Program Manager
San Francisco

2017-09-05T17:28:58-04:00

Engineering – Hardware

Switch Hardware Program Manager

San Francisco,

We are seeking a leader and technical expert in electrical engineering and switch development to build future Meraki Switches (MS) hardware. Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! Duties: <ul> <li>Develop architecture, author PRDs, and lead RFQs for our new visual security portfolio.</li> <li>Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li>Control product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li>Interface with firmware resources and incorporate feedback into development plan.</li> <li>Develop manufacturing flow, test plans, and quality processes.</li> <li>Work with product management, supply chain, and marketing to coordinate launch plan.</li> <li>Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> Requirements: <ul> <li>BS and/or MS in Electrical Engineering or related discipline.</li> <li>5+ years experience working with switches, routers and/or hardware products.</li> <li>Minimum 2 years experience working with Asia-based manufacturers.</li> <li>Have track record of successful end to end product development</li> <li>Able to travel up to 20% to Taiwan and China.</li> </ul> Nice to Have: <ul> <li>Experience with virtual or physical stacking</li> <li>Expert in Layer 2 and Layer 3 switching</li> <li>Familiarity with manufacturing processes and build management.</li> <li>Cultural competence and understanding of Taiwanese and Chinese cultures.</li> </ul> Personality: <ul> <li>Preternaturally patient and unreasonably persistent.</li> <li>Clear communicator with command presence.</li> <li>Strong organizational skills.</li> <li>Insatiable curiosity.</li> </ul>

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Wireless Hardware Program Manager
San Francisco

2017-08-11T14:48:22-04:00

Engineering – Hardware

Wireless Hardware Program Manager

San Francisco,

We are seeking a technical expert in wireless communication and RF hardware design. Our current portfolio includes wireless LAN, switching, security appliances, mobile device management, collaboration, and security, all centrally managed through our cloud dashboard. We’re always on the lookout for our next portfolio expansion to further streamline and simplify the IT experience. Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! Duties: <ul> <li>Wireless silicon vendor engagement and planning technology roadmap</li> <li>Develop architecture, author PRDs and lead RFQs for new products</li> <li>Control product schedule through NPI, coordinating cross functional teams such as software, sourcing, mechanical, certification and quality</li> <li>Develop manufacturing flow, test plan and quality standard</li> <li>Work with product management, supply chain, and marketing to coordinate launch plan.</li> <li>Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> Requirements: <ul> <li>BS and/or MS in Electrical Engineering or related discipline, Wireless/analog design focused is a plus</li> <li>5+ years experience working with RF and/or hardware products, familiar with 802.11 based platforms</li> <li>Have track record of successful end to end product development</li> <li>Minimum 2 years experience working with Asia based manufacturers </li> <li>Able to travel up to 20% to Taiwan and China</li> </ul> Nice to Have: <ul> <li>Experience developing enterprise wireless LAN products</li> <li>Good knowledge of Analog and RF design, familiar with wireless test requirements/tools for NPI and production</li> <li>Familiar with manufacturing process and managing Asia manufacturers </li> </ul> Personality: <ul> <li>Preternaturally patient and unreasonably persistent</li> <li>Clear communicator with command presence</li> <li>Strong organizational skills</li> <li>Insatiable curiosity</li> </ul>

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Channel Sales

Channel Account Manager
Austin

2017-08-11T14:48:22-04:00

Channel Sales

Channel Account Manager

Austin,

Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly increasing revenue from one of our most strategic partners, SHI International Corp. We do this by wearing many hats; maintaining Executive-level relationships, creating business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally. We as Channel Managers are focused on truly understanding the business of each one of our unique partners and developing strategies to make them more profitable through our partnership. Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach. The ideal candidate for this role is energized at the thought of running his/her region and owning some of our most important relationships. This person likes to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set. Responsibilities: <ul> <li>Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams at SHI International Corp.</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the VAR Team Manager to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> Qualifications: <ul> <li>Location: Must be based in Austin, TX</li> <li>3-5+ years experience in channel management, channel sales, or consulting</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build a world class channel program</li> <li>Willingness to travel (~50%) </li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Channel Account Manager
Austin
Phoenix

2017-08-11T14:48:22-04:00

Channel Sales

Channel Account Manager

Austin,Phoenix,

Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly increasing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, creating business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally. We as Channel Managers are focused on truly understanding the business of each one of our unique partners and developing strategies to make them more profitable through our partnership. Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach. The ideal candidate for this role is energized at the thought of running his/her region and owning some of our most important relationships. This person likes to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set. Responsibilities: <ul> <li>Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the VAR Team Manager to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> Qualifications: <ul> <li>Location: Must be based in any of the following cities: Austin, TX - Phoenix, AZ - Chicago, IL</li> <li>3-5+ years experience in channel management, channel sales, or consulting</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build a world class channel program</li> <li>Willingness to travel (~50%)</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Channel Account Manager, Service Provider
Germany

2017-08-17T07:43:13-04:00

Channel Sales

Channel Account Manager, Service Provider

Germany,

Meraki is seeking a highly entrepreneurial Channel Account Manager to help grow our business with our most strategic Service Provider (SP) partners. This role is on our Global Service Provider Sales team, a high-visibility and rapidly growing business within Meraki. In this position, you’ll be responsible for the strategy and execution of our sell-through business with some of the largest SP’s in Germany. You’ll oversee a wide variety of campaigns and activities to drive increased sales and work closely with our field and inside sales teams. We’ll count on you to drive lead sharing campaigns, marketing programs, incentives, sales and technical training, and events. But most importantly, you’ll be responsible for generating passion and enthusiasm for Meraki amongst the SP community. Ideal candidates will have excellent organisational and communication skills, creativity, and a passion for growing a business. Responsibilities <ul> <li>Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> </ul> Qualifications <ul> <li>5+ years experience in channel management, channel sales, or consulting</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build a world class channel program</li> <li>Willingness to travel (~50%)</li> <li>Location: Germany</li> </ul>

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Strategic Sales Manager, Service Provider - East

2017-08-11T14:48:22-04:00

Channel Sales

Strategic Sales Manager, Service Provider - East

Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and is quickly becoming known as the most successful acquisition in the company’s history. We’re crushing our sales targets, outpacing our competitors and continuing to win new logos across all segments of the market. As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers in the East Coast. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality Responsibilities <ul> <li>Hunt and acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end users</li> </ul> Qualifications <ul> <li>5+ years of large scale strategic selling experience</li> <li>Background selling to or through service providers and/or selling managed services preferred</li> <li>Proven ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Based anywhere in the United States, ability to travel up to 50%</li> </ul>

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Strategic Sales Manager, Service Provider - West

2017-08-11T14:48:22-04:00

Channel Sales

Strategic Sales Manager, Service Provider - West

Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and is quickly becoming known as the most successful acquisition in the company’s history. We’re crushing our sales targets, outpacing our competitors and continuing to win new logos across all segments of the market. As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers in North America. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality. Responsibilities <ul> <li>Hunt and acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end users</li> </ul> Qualifications <ul> <li>5+ years of large scale strategic selling experience</li> <li>Background selling to or through service providers and/or selling managed services</li> <li>Proven ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Based anywhere in North America, ability to travel up to 50%</li> </ul>

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Strategic Sales Manager, UK
London

2017-08-11T14:48:22-04:00

Channel Sales

Strategic Sales Manager, UK

London,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers in the UK. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality. Responsibilities <ul> <li>Hunt and acquire new service provider business for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end users </li> </ul> Qualifications <ul> <li>5+ years of large scale strategic selling experience</li> <li>Background selling to or through service providers and/or selling managed services</li> <li>Proven ability to quickly build new relationships, navigate complex organisations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Able to travel up to 50%</li> <li>Fluency in English</li> </ul> 

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Technology Partner BDM- Hospitality
San Francisco

2017-09-18T16:48:25-04:00

Channel Sales

Technology Partner BDM- Hospitality

San Francisco,

Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking and IoT? Meraki is one of the most successful acquisitions in the history of Cisco, and we are looking for an individual to come in and catalyse the next step of our evolution. As an Ecosystem Partner BDM, you will be responsible for building and developing businesses with innovative emerging technologies throughout North America. By utilizing the Meraki Dashboard’s powerful API’s, these Hospitality focused organizations are redefining how networking infrastructures are leveraged. You’ll be an early contributor playing a key role in growing Meraki’s Ecosystem route to market and shaping the go-to-market strategy in this space. Equal parts sales, solutions architecture and business development, this high-profile role requires a diverse skillset and uber-entrepreneurial mind-set. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be inherently motivated by impact and ongoing granular improvements, while also zooming out and maintaining a visionary mentality. Responsibilities <ul> <li>Research and on-board new Hospitality focused ecosystem partners building their offers on top of Meraki’s Dashboard platform</li> <li>Develop an engagement model that drives incremental business for Cisco Meraki</li> <li>Test and iterate on engagement models and guidelines to ensure they are falling within goals of the role</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Create internal collateral demonstrating value proposition of ecosystem partners</li> <li>Curate and manage broad library of ecosystem partners for low-friction consumption by the standard Cisco and Meraki channels </li> </ul> Qualifications <ul> <li>4-8 years of strategic selling experience</li> <li>Background in/familiarity with API’s</li> <li>Experience working in a channel sales model</li> <li>Proven ability to quickly build new relationships, quantify value, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Ability to work in an undefined space with an entrepreneurial mind-set</li> <li>Product Management experience a plus</li> <li>Project Management experience a plus</li> <li>Based anywhere in the United States (San Francisco preferred), ability to travel up to 75%</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Technology Partner BDM- Retail
San Francisco

2017-09-18T16:49:05-04:00

Channel Sales

Technology Partner BDM- Retail

San Francisco,

Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking and IoT? Meraki is one of the most successful acquisitions in the history of Cisco, and we are looking for an individual to come in and catalyse the next step of our evolution. As an Ecosystem Partner BDM, you will be responsible for building and developing businesses with innovative emerging technologies throughout North America. By utilizing the Meraki Dashboard’s powerful API’s, these Retail focused organizations are redefining how networking infrastructures are leveraged. You’ll be an early contributor playing a key role in growing Meraki’s Ecosystem route to market and shaping the go-to-market strategy in this space. Equal parts sales, solutions architecture and business development, this high-profile role requires a diverse skillset and uber entrepreneurial mind-set. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be inherently motivated by impact and ongoing granular improvements, while also zooming out and maintaining a visionary mentality. Responsibilities <ul> <li>Research and on-board new Retail focused ecosystem partners building their offers on top of Meraki’s Dashboard platform</li> <li>Develop an engagement model that drives incremental business for Cisco Meraki</li> <li>Test and iterate on engagement models and guidelines to ensure they are falling within goals of the role</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Create internal collateral demonstrating value proposition of ecosystem partners</li> <li>Curate and manage broad library of ecosystem partners for low-friction consumption by the standard Cisco and Meraki channels </li> </ul> Qualifications <ul> <li>4-8 years of strategic selling experience</li> <li>Background in/familiarity with API’s</li> <li>Experience working in a channel sales model</li> <li>Proven ability to quickly build new relationships, quantify value, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Ability to work in an undefined space with an entrepreneurial mind-set</li> <li>Product Management experience a plus</li> <li>Project Management experience a plus</li> <li>Based anywhere in the United States (San Francisco preferred), ability to travel up to 75%</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Training and Evangelism

Global Execution Manager
San Francisco

2017-09-06T18:20:25-04:00

Training and Evangelism

Global Execution Manager

San Francisco,

The Training & Evangelism team is a highly interdisciplinary part of the Cisco Meraki organization. We drive market adoption of Meraki by developing, promoting, and delivering scalable programs that build knowledge and create enthusiasm among participants. Our programs’ audiences include reseller, service provider, and distribution partners, customers, and the rest of the Cisco organization. In this position on the Training & Evangelism team, you will be responsible for partnering with program managers and other departments to develop regional strategies, setting goals and targets, and overseeing the execution of global programs running at scale. As our new manager of the Global Execution team, you should have experience in resource management and team planning and the capacity for global project management and strategy. An ideal candidate is not afraid to get their hands dirty digging into the tactical execution of programs and has the ability to lead a team to execute on the specifics while identifying targets and taking on projects to improve our overall processes. Responsibilities: <ul> <li>Develop execution strategies with regional teams</li> <li>Collaborate with Program Managers and regional teams to set targets and assess success in all regions</li> <li>Identify and act on opportunities to improve efficiency and success for programs</li> <li>Oversee logistics for training sessions in global regions</li> <li>Partner with local teams to create regional training initiatives to support priorities</li> <li>Lead the creation of new resources and localize existing internal and external collateral</li> <li>Manage and develop a global team </li> </ul> Qualifications: <ul> <li>Experience in resource management and capacity planning</li> <li>Strategic thinker and creative problem solver</li> <li>Proven success executing projects and programs on a global scale</li> <li>Strong data analytics skills</li> <li>Highly organized with great attention to detail</li> <li>Ability to prioritize among multiple workstreams</li> <li>Excellent writing and communication skills</li> <li>Experience as a leader thriving in a fast-paced, dynamic environment</li> <li>Energy and ability to cultivate relationships and work collaboratively</li> <li>Bachelor’s degree from a top university preferred</li> <li>3+ years of work experience in a relevant role</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Manager, Online Community and Community Programs
San Francisco

2017-08-11T14:48:22-04:00

Training and Evangelism

Manager, Online Community and Community Programs

San Francisco,

At Cisco Meraki, we believe in simplifying powerful technology, enabling our customers to spend less time managing their IT infrastructure and focus more on advancing their own missions. We do this by building and selling solutions - wireless, switching, security, communications, EMM, and security cameras - all managed through Meraki’s intuitive, web-based dashboard interface. The Meraki Training & Evangelism team helps to drive market adoption by equipping individuals to position, sell, and deploy Meraki products. We build enthusiasm, excitement, and expertise across internal, partner, and customer audiences. The team is currently working on an online technical community to augment the Meraki support experience and expand over time to become the go-to resource for Meraki learning and discussion. We’re looking for an experienced community manager to lead the strategy and execution for community growth and evolution. If you’re a strategically-minded community leader who excels at program planning, execution, and analysis, and enjoys building something from the ground up, we’d love to talk with you. Responsibilities <ul> <li style="font-weight: 400;">Develop and execute on the roadmap for community growth and evolution; the community is starting as a peer-to-peer support forum but will quickly grow to include other uses such as training, events, and partner engagement</li> <li style="font-weight: 400;">Define KPIs; analyze, prepare and deliver reports to internal stakeholders</li> <li style="font-weight: 400;">Gather user feedback and iterate on community structure and content to keep users engaged and supported</li> <li style="font-weight: 400;">Promote the community externally to recruit new users</li> <li style="font-weight: 400;">Refine community guidelines and principles to foster a culture of helpfulness and civil dialogue</li> <li style="font-weight: 400;">Engage with super users and help them to build their reputations and influence as evangelists</li> <li style="font-weight: 400;">Oversee technical and system administration aspects of the community, including platform maintenance, vendor relations, and integration with other Meraki systems</li> <li style="font-weight: 400;">Serve as a moderator while the community is in its infancy and help to shape the supporting team as the community grows</li> </ul> Desired Skills and Experience <ul> <li style="font-weight: 400;">3+ years of experience in community management or customer advocacy</li> <li style="font-weight: 400;">Passion for connecting people</li> <li style="font-weight: 400;">Familiarity with the administrative and technical aspects of community platforms (Lithium experience is a plus)</li> <li style="font-weight: 400;">Entrepreneurial thinking and the ability to act effectively with high-level direction in a fast-paced environment</li> <li style="font-weight: 400;">Proven ability to lead cross-functional initiatives</li> <li style="font-weight: 400;">Strong quantitative skills and experience defining and reporting on community metrics</li> <li style="font-weight: 400;">Deep understanding of community best practices and market trends</li> <li style="font-weight: 400;">Clear, concise, and compelling written and verbal communications; empathy and tact in interacting with community users</li> <li style="font-weight: 400;">Experience with the IT industry and users is a plus</li> <li style="font-weight: 400;">Bachelor's degree</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Evangelist
Shanghai

2017-08-11T14:48:22-04:00

Training and Evangelism

Technical Evangelist

Shanghai ,

Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in the Greater China region. In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking. An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. Responsibilities: Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout the Greater China region in English, Mandarin and possibly Cantonese Develop compelling technical content for various training programs Develop and deliver technical updates and other customized training sessions for high priority partners Contribute technical expertise to content creation and new initiatives Serve as a technical resource for engineers at high priority partners, customers and Cisco Contribute to the product localization initiatives, including reviewing Chinese product and marketing collateral, in Greater China region Qualifications: Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures Demonstrated project management skills and attention to detail Ability to translate complex topics into simple and clear explanations Experience working on cross-functional teams and facilitating successful project outcomes Interest in developing cloud networking expertise Other Requirements: Bachelor's degree from a top tier school 5+ years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.) Excellent written and verbal communications in English and Chinese Strong organizational skills with the ability to multi-task and set priorities Excitement about traveling 50%+ of time throughout the APJC region to deliver trainings to top partners organizations Strong English and Mandarin language proficiency are required. Cantonese is a plus. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Evangelist
London

2017-09-15T06:29:09-04:00

Training and Evangelism

Technical Evangelist

London,

Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in the UK. In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking. An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. Responsibilities: <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout EMEA</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners </li> </ul> Qualifications: <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> </ul> Other Requirements: <ul> <li>Bachelor's degree from a top tier school</li> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Strong English is required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Evangelist
Japan

2017-08-11T14:48:22-04:00

Training and Evangelism

Technical Evangelist

Japan,

Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in Asia Pacific region. In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking. An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. Responsibilities: <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout the Asia Pacific region</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners </li> </ul> Qualifications: <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> </ul> Other Requirements: <ul> <li>Bachelor's degree from a top tier school</li> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Strong English and Japanese language proficiency are required. Korean language proficiency is a plus.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Evangelist Manager
Sydney

2017-08-28T15:21:48-04:00

Training and Evangelism

Technical Evangelist Manager

Sydney,

Cisco Meraki is seeking a creative and experienced technical manager to lead a team of Technical Evangelists in the APJC region. The Training & Evangelism team is responsible for driving market adoption of Meraki among Cisco, partner, and customer audiences. We do this by developing, promoting, and delivering scalable programs that build knowledge and create enthusiasm among participants. In this position, you will oversee the delivery of Cisco Meraki training programs, lead the development of processes and technical content, and manage and develop a team of Technical Evangelists. You will also be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. The ideal candidate is a seasoned IT professional with a strong technical background and experience in leading a team of technical members. They should possess strong leadership and interpersonal skills, the ability to effectively delegate tasks and assign projects, and an excitement about leading a dynamic and growing team in an organization at the forefront of Enterprise cloud networking. Responsibilities: <ul> <li>Manage and mentor a team of Technical Evangelists, ensuring projects and outcomes align with Training and Evangelism team goals</li> <li>Lead the development of new training materials and serve as a technical escalation point for the team</li> <li>Conduct interviews, hire, and train future Technical Evangelists</li> <li>Lead technical trainings and deliver updates to Cisco Meraki partner engineers, Cisco employees, and customers</li> </ul> Required Qualifications: <ul> <li>Comprehensive technical expertise in network and systems engineering</li> <li>Demonstrated project management and content creation skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience in resource management and capacity planning</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Bachelor's degree from a top tier school</li> <li>CCNA or equivalent industry certifications</li> <li>1-5 years in a technical lead or management role</li> <li>Excitement about traveling 25%+ to delivery trainings to top tier organizations</li> <li>Strong English is required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Evangelist Manager
San Francisco

2017-08-28T13:52:11-04:00

Training and Evangelism

Technical Evangelist Manager

San Francisco,

Cisco Meraki is seeking a creative and experienced technical manager to lead a team of Technical Evangelists in the Americas region. The Training & Evangelism team is responsible for driving market adoption of Meraki among Cisco, partner, and customer audiences. We do this by developing, promoting, and delivering scalable programs that build knowledge and create enthusiasm among participants. In this position, you will oversee the delivery of Cisco Meraki training programs, lead the development of processes and technical content, and manage and develop a team of Technical Evangelists. You will also be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. The ideal candidate is a seasoned IT professional with a strong technical background and experience in leading a team of technical members. They should possess strong leadership and interpersonal skills, the ability to effectively delegate tasks and assign projects, and an excitement about leading a dynamic and growing team in an organization at the forefront of Enterprise cloud networking. Responsibilities: <ul> <li>Manage and mentor a team of Technical Evangelists, ensuring projects and outcomes align with Training and Evangelism team goals</li> <li>Lead the development of new training materials and serve as a technical escalation point for the team</li> <li>Conduct interviews, hire, and train future Technical Evangelists</li> <li>Lead technical trainings and deliver updates to Cisco Meraki partner engineers, Cisco employees, and customers</li> </ul> Required Qualifications: <ul> <li>Comprehensive technical expertise in network and systems engineering</li> <li>Demonstrated project management and content creation skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience in resource management and capacity planning</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Bachelor's degree from a top tier school</li> <li>CCNA or equivalent industry certifications</li> <li>1-5 years in a technical lead or management role</li> <li>Excitement about traveling 25%+ to delivery trainings to top tier organizations</li> <li>Strong English is required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Training Infrastructure Specialist
San Francisco

2017-08-11T14:48:22-04:00

Training and Evangelism

Training Infrastructure Specialist

San Francisco,

Training Infrastructure Specialist Cisco Meraki is seeking a passionate network engineer as our Training Infrastructure Specialist to help support and maintain infrastructure needs of the growing Training and Evangelism team. In this position, you will be responsible for installing, maintaining, and troubleshooting lab infrastructures that are used for facilitating training programs at Cisco Meraki. Day-to-Day Responsibilities: <ul> <li>Contribute to the planning and implementation of technical projects along with tracking project deliverables using appropriate tools</li> <li>Perform network analysis, capacity planning and testing as necessary</li> <li>Install network hardware and software and maintain integrity of the network, server deployment and security</li> <li>Create and maintain infrastructure documentation for lab architectures</li> <li>Troubleshoot infrastructure related incidents and outages</li> <li>Support training programs and assist in the development of content as needed</li> </ul> Qualifications: <ul> <li>5+ years in a technical role with hands-on experience in the following areas: network design and troubleshooting (routing/switching, security, wireless, voice, etc), virtualized environments (VMWare ESXi and vCenter), cloud computing (AWS, Azure, etc), Windows (Active Directory domain management, NPS, etc), and Cisco overlay and security products (Prime, ISE, etc).</li> <li>Demonstrated project management skills</li> <li>Experience designing, integrating and managing complex infrastructure solutions</li> <li>Experience creating technical training and process documentation</li> <li>Must be able to quickly diagnose system problems and implement solutions to restore functionality</li> </ul> Other Requirements: <ul> <li>Bachelor's degree from a top tier school</li> <li>Knowledge and/or hands-on experience with Meraki hardware and services highly desired</li> <li>Excitement about traveling ~10% to facilitate training sessions</li> <li>Ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds </li> <li>Strong English required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Finance

Accounting Operations Analyst
San Francisco

2017-08-11T14:48:22-04:00

Finance

Accounting Operations Analyst

San Francisco,

It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience. The Business Technology and Operations Finance team (BTOF) has an opportunity for a Finance Analyst (Accounting Operations) supporting the Meraki Business Unit. This position is located in San Francisco but may require travel to San Jose on an ad hoc basis. Key Responsibilities: <ul> <li>Understands various Cisco financial systems and drives business insights, reporting and analytics for where data analysis is the key input in business decisions.</li> <li>Forecasts, analyzes, reports and recommends changes to financial and operational information and revenue, profitability, and cost management to achieve the desired goals while ensuring compliance with internal standards.</li> <li>Maintains and generates accurate accounting records and support/analysis for entries to ledgers.</li> <li>Managing various accounting functions relating to working capital management, including Demand Generation, Invoice to Cash and Procure to Pay in a Great Plains ERP.</li> <li>Supports key run the business integration activities for financial planning, accounting, reporting, and consolidation of Meraki into Cisco.</li> <li>Identifies the root cause of issues and implementation plan to improve systems, processes, and controls.</li> <li>Creates, implements, trains and maintains systems, procedures and policies to ensure adherence to company guidelines and Audit/SOX compliance.</li> <li>Works cross functionally with business leaders, finance, accounting, tax, and audit to answer financial questions/concerns.</li> </ul> Skills & Qualifications: <ul> <li>Bachelor’s Degree in Business Related field (Finance or Accounting preferred)</li> <li>At least 4-6 years of related experience in Finance, Accounting, Audit or related areas</li> <li>Excellent written and verbal communication skills</li> <li>Strong financial analysis and cost management skills with a proven track record</li> <li>Capable of working cross functionally with teams and commit to deadlines, fostering a positive work environment</li> <li>Ability to actively manage competing deliverables to meet business commitments and partners' expectations</li> <li>Strong team player, capable of dealing with complex issues</li> <li>Proficiency in Excel and PowerPoint is required</li> <li>Knowledge of Great Plains Accounting or Oracle is a plus</li> </ul>

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Senior Staff Accountant
San Francisco

2017-08-11T14:48:22-04:00

Finance

Senior Staff Accountant

San Francisco,

It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience. The Business Technology and Operations Finance team (BTOF) has an opportunity for a Senior Staff Accountant supporting the Meraki Business Unit. This position is located in San Francisco but, may require travel to San Jose on an ad hoc basis. Key Responsibilities: <ul> <li>Understands various Cisco financial systems and drives business insights, reporting and analytics for a very important business that drives huge volumes and where data analysis is the key input in business decisions.</li> <li>Supports key integration activities for financial planning, reporting, and consolidation of Meraki into Cisco.</li> <li>Conducts qualitative analyses to determine present and future financial and operational performance to identify risks and opportunities.</li> <li>Responsible for all activities relating to the maintenance of the general ledger, and related financial analysis, reports, and financial statements.</li> <li>Develops, implements and maintains one or a combination of general accounting systems.</li> <li>Applies financial concepts to financial planning and business analysis to ensure adequate controls are available to achieve the desired results.</li> <li>Coordinate and respond to request from internal and external auditors.</li> <li>Management of state and federal tax as well as foreign tax reporting.</li> <li>Responsible for the US GAPP/IFRS book & fiscal compliance matters (statutory accounts, direct & indirect tax) of the countries assigned.</li> <li>Continuously improve processes and systems by developing compelling, insightful recommendations based on quality data analysis and lead execution against recommendations quickly and with flawless accuracy</li> <li>Provide technical accounting expertise to general Finance team in resolving issues, improving processes or creating new methods.</li> <li>Create and build partnerships with internal resources (Cisco/Meraki Finance) to allow for timely completion of projects and knowledge sharing.</li> </ul> Skills & Qualifications: <ul> <li>Bachelor’s Degree in Business Related field (Finance or Accounting preferred)</li> <li>At least 5-7 years of related experience in Finance, Accounting, Audit or related areas</li> <li>Excellent written and verbal communication skills</li> <li>Strong financial analysis and cost management skills with a proven track record</li> <li>Capable of working cross functionally with teams and commit to deadlines, fostering a positive work environment</li> <li>Ability to actively manage competing deliverables to meet business commitments and partners' expectations</li> <li>Strong team player, capable of dealing with complex issues</li> <li>Proficiency in Excel and PowerPoint is required</li> <li>Knowledge of Great Plains Accounting or Oracle is a plus</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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HR / Staffing

Executive Assistant
London

2017-09-21T07:54:19-04:00

HR / Staffing

Executive Assistant

London,

We are seeking an Executive Assistant who will provide support for three members of our Senior Leadership team. The ideal individual will have the ability to exercise good judgment in a variety of situations with strong written and verbal communication, administrative, and organisational skills, and the ability to maintain a realistic balance among multiple priorities. This person will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. For the right candidate this role offers the ability to take on increasing levels of executive support and gain exposure to many aspects our business. Responsibilities <ul> <li> Complete a broad variety of administrative tasks including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is occasionally confidential; arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings </li> <li> Plan, coordinate, and ensure schedule is followed and appropriately prioritised; keeping them well-informed of upcoming commitments and responsibilities, following up appropriately </li> <li> Plan and execute team events, and take on special projects as needed </li> </ul> Qualifications <ul> <li> Strong organisational skills that reflect ability to perform and prioritise multiple tasks seamlessly with excellent attention to detail </li> <li> Very strong interpersonal skills and the ability to build relationships with a range of stakeholders </li> <li> Expert level written and verbal communication skills </li> <li> Demonstrated proactive approaches to problem-solving with strong decision-making capability </li> <li> Proven ability to handle confidential information with discretion, be adaptable to various competing demands, demonstrate the highest level of customer/client service and response </li> <li> Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment </li> </ul> Minimum Requirements <ul> <li> Bachelor's degree or equivalent </li> <li> Demonstrable experience drafting internal and external communications </li> <li> Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Google applications (Calendar, Docs, Sheets) </li> <li>German speaking skills a plus</li> </ul>

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Executive Assistant
San Francisco

2017-09-21T14:33:53-04:00

HR / Staffing

Executive Assistant

San Francisco,

We are seeking an Executive Assistant who will provide support for four members of our Senior Leadership team. The ideal individual will have the ability to exercise good judgment in a variety of situations with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. This person will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion. For the right candidate this role offers the ability to take on increasing levels of executive support and gain exposure to many aspects our business. Responsibilities <ul> <li>Supporting 4 Senior Directors in our sales organization and managing administrative tasks across 3 different time zones</li> <li>Complete a broad variety of administrative tasks including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is occasionally confidential; arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings</li> <li>Plan, coordinate, and ensure schedule is followed and appropriately prioritized; keeping them well-informed of upcoming commitments and responsibilities, following up appropriately</li> <li>Research, prioritize, and follow up on incoming issues and concerns addressed to the leadership team including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.</li> <li>Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures</li> <li>Communicate directly, and on behalf of, the supported staff on a range of issues</li> <li>Plan and execute team events, and take on special projects as needed</li> </ul> Qualifications <ul> <li>Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail</li> <li>Very strong interpersonal skills and the ability to build relationships with a range of stakeholders</li> <li>Expert level written and verbal communication skills</li> <li>Demonstrated proactive approaches to problem-solving with strong decision-making capability</li> <li>Proven ability to handle confidential information with discretion, be adaptable to various competing demands, demonstrate the highest level of customer/client service and response</li> <li>Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment</li> </ul> Minimum Requirements <ul> <li>Bachelor's degree required</li> <li>Experience providing support to senior leaders</li> <li>Demonstrable experience drafting internal and external communications</li> <li>Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Google applications (Calendar, Docs, Sheets)</li> </ul> 

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HR Regional Business Partner
Sydney

2017-08-11T14:48:22-04:00

HR / Staffing

HR Regional Business Partner

Sydney,

APJC HR Regional Business Partner Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in Sydney. We are currently 1200+ employees across the world and growing rapidly. In APJC, we have 100+ people working for Cisco Meraki. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand. People teams have to be prepared for and thoughtful about current and future business needs. The most successful HR Regional Business Partners in our organisation are those who are able to connect with, advise, and coach leaders to help them grow teams that consistently deliver their best work. You are adept at forming relationships and dedicated to aligning the business’ needs with our people strategy. You will also build and support a system that aligns with Cisco and local policies to ensure we provide the best possible working environment for Merakians across APJC. We are proud of our team and we are looking for a talented individual who shares our passion for helping our company develop and grow to meet the demands of the business both today and in the future. What you will do: <ul> <li style="font-weight: 400;">Leverage regional contacts and relationships to support the Meraki business and ensure alignment with Cisco/Meraki HR policies and procedures.</li> <li style="font-weight: 400;">Provide high-touch, frontline support to leaders and employees, acting as a one-stop contact for all strategies related to people in your assigned regional team, managing both big ideas and tiny tasks.</li> <li style="font-weight: 400;">Consult with and coach leaders, using sound judgement, to help them navigate through employee issues so they understand the different risks and benefits of different scenarios to make the best decision possible for the organization.</li> <li style="font-weight: 400;">Work with leaders to scope and execute great people projects (e.g., leader/employee development, compensation strategy design, etc.).</li> <li style="font-weight: 400;">Assist with the collection and analysis of employee data to help drive the development of the people strategy.</li> <li style="font-weight: 400;">Design, deliver and implement presentations and trainings that provide employees with actionable leadership and career development skills.</li> <li style="font-weight: 400;">Maintain a great working environment and culture for the business unit to help ensure we are living in alignment with Meraki’s mission, vision, and values.</li> </ul> Who you are: <ul> <li style="font-weight: 400;">7+ years’ experience in human resources, consulting or related field</li> <li style="font-weight: 400;">Degree educated with preferably a Master’s relevant to this role</li> <li style="font-weight: 400;">Inspirational and strategic</li> <li style="font-weight: 400;">Confident and calm</li> <li style="font-weight: 400;">Independent and Collaborative</li> <li style="font-weight: 400;">Observant and proactive</li> <li style="font-weight: 400;">Curious and pensive</li> <li style="font-weight: 400;">Open-minded and adaptable</li> <li style="font-weight: 400;">Hands on</li> <li style="font-weight: 400;">Quirky and willing to laugh at our jokes</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Human Resources Business Partner
San Francisco

2017-09-09T02:25:07-04:00

HR / Staffing

Human Resources Business Partner

San Francisco,

Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in San Francisco. We are currently 1200+ employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand. People teams have to be prepared for and thoughtful about current and future business needs. The most successful HR Business Partners in our organization are those who are able to connect with, advise, and coach leaders to help them grow teams that consistently deliver their best work. They are adept at forming relationships and dedicated to aligning the business’ needs with our people strategy. We are proud of our team and we are looking for a talented individual who shares our passion for helping individuals develop and grow to meet the demands of the business both today and in the future. What you will do: <ul> <li style="font-weight: 400;">Work with leaders to scope and execute great people projects (e.g., leader/employee development, compensation strategy design, etc.).</li> <li style="font-weight: 400;">Provide frontline support to leaders and employees, acting as a one-stop contact for all strategies related to people in your assigned functional teams, managing both big ideas and some tiny tasks.</li> <li style="font-weight: 400;">Coach leaders, supporting them on their own growth and development and on the growth and development of their team.</li> <li style="font-weight: 400;">Utilize best practices and sound judgment to help leaders make difficult decisions.</li> <li style="font-weight: 400;">Consult with leaders to help them navigate through employee issues so they understand the different risks and benefits of different scenarios to make the best decision possible for the organization.</li> <li style="font-weight: 400;">Assist with the collection and analysis of employee data to help drive the development of the people strategy.</li> <li style="font-weight: 400;">Design, deliver and implement presentations and trainings that provide employees with actionable leadership and career development skills.</li> <li style="font-weight: 400;">Maintain a great working environment and culture for the business unit to help ensure we are living in alignment with Meraki’s mission, vision, and values.</li> </ul> Who you are: <ul> <li style="font-weight: 400;">Confident and calm. Your presence is re-assuring and you can help people accomplish what is required by the business. You aren’t afraid to weigh the options, influence decision making, and make recommendations. You accept change and are resilient, adapting to meet the nuanced needs of various partners.</li> <li style="font-weight: 400;">Collaborative and authentic. You can communicate complicated ideas simply, you like working on teams, and you are committed to finding the best solution. You are comfortable with giving and receiving feedback as well as with being able to productively manage conflict. You are accountable for your own actions and results.</li> <li style="font-weight: 400;">Observant and proactive. You are a good listener, picking up on what is being said and what is not being said, especially within areas of ambiguity or uncertainty. You are inclined to empathize and understand what someone else thinks and enables them reflect on the situation they are in and to define next steps. You are also able to identify problems autonomously, anticipating and actualizing the needs of the business.</li> <li style="font-weight: 400;">Curious and pensive. You ask great questions and can quickly get to the heart of the matter. You can keep an open mind to allow for the best solution to emerge. You also take data seriously and seek information to help direct your decision making. </li> <li style="font-weight: 400;">Open-minded and adaptable. You are willing to listen to other perspectives and able to put yourself in someone else’s position. You are flexible and understanding of the fluid environment in which we work to support change as it arises.</li> <li style="font-weight: 400;">Knowledgeable and experienced. You have a BA/BS degree, and preferably a Master’s relevant to this role. You have 5+ years experience in human resources, consulting or related field. You hold discretion when handling sensitive and confidential information. You are comfortable learning the tools of the trade (HRIS, ATS, and compensation/budget planning tools).</li> <li style="font-weight: 400;">Quirky and quirky. Willing to laugh at our jokes.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Human Resources Business Partner, Sales
San Francisco

2017-08-11T14:48:22-04:00

HR / Staffing

Human Resources Business Partner, Sales

San Francisco,

Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in San Francisco. We are currently 1200+ employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand. People teams have to be prepared for and thoughtful about current and future business needs. The most successful HR Business Partners in our organization are those who are able to connect with, advise, and coach leaders to help them grow teams that consistently deliver their best work. They are adept at forming relationships and dedicated to aligning the business’ needs with our people strategy. We are proud of our team and we are looking for a talented individual who shares our passion for helping individuals develop and grow to meet the demands of the business both today and in the future. What you will do: <ul> <li style="font-weight: 400;">Provide high-touch, frontline support to leaders and employees, acting as a one-stop contact for all strategies related to people in your assigned functional teams, managing both big ideas and tiny tasks.</li> <li style="font-weight: 400;">Coach leaders and employees, supporting them on growth and development.</li> <li style="font-weight: 400;">Utilize best practices and sound judgment to help leaders make difficult decisions.</li> <li style="font-weight: 400;">Consult with leaders to help them navigate through employee issues so they understand the different risks and benefits of different scenarios to make the best decision possible for the organization.</li> <li style="font-weight: 400;">Work with leaders to scope and execute great people projects (e.g., leader/employee development, compensation strategy design, etc.).</li> <li style="font-weight: 400;">Assist with the collection and analysis of employee data to help drive the development of the people strategy.</li> <li style="font-weight: 400;">Design, deliver and implement presentations and trainings that provide employees with actionable leadership and career development skills.</li> <li style="font-weight: 400;">Maintain a great working environment and culture for the business unit to help ensure we are living in alignment with Meraki’s mission, vision, and values.</li> </ul> Who you are: <ul> <li style="font-weight: 400;">Confident and calm. Your presence is re-assuring and you can help people accomplish what is required by the business. You aren’t afraid to weigh the options, influence decision making, and make recommendations. You accept change and are resilient, adapting to meet the nuanced needs of various partners.</li> <li style="font-weight: 400;">Collaborative and authentic. You can communicate complicated ideas simply, you like working on teams, and you are committed to finding the best solution. You are comfortable with giving and receiving feedback as well as with being able to productively manage conflict. You are accountable for your own actions and results.</li> <li style="font-weight: 400;">Observant and proactive. You are a good listener, picking up on what is being said and what is not being said, especially within areas of ambiguity or uncertainty. You are inclined to empathize and understand what someone else thinks and enables them reflect on the situation they are in and to define next steps. You are also able to identify problems autonomously, anticipating and actualizing the needs of the business.</li> <li style="font-weight: 400;">Curious and pensive. You ask great questions and can quickly get to the heart of the matter. You can keep an open mind to allow for the best solution to emerge. You also take data seriously and seek information to help direct your decision making. </li> <li style="font-weight: 400;">Open-minded and adaptable. You are willing to listen to other perspectives and able to put yourself in someone else’s position. You are flexible and understanding of the fluid environment in which we work to support change as it arises.</li> <li style="font-weight: 400;">Knowledgeable and experienced. You have a BA/BS degree, and preferably a Master’s relevant to this role. You have 5+ years experience in human resources, consulting or related field. You hold discretion when handling sensitive and confidential information. You are comfortable learning the tools of the trade (HRIS, ATS, and compensation/budget planning tools).</li> <li style="font-weight: 400;">Quirky and quirky. Willing to laugh at our jokes.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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People Operations Recruiter
San Francisco

2017-08-11T14:48:22-04:00

HR / Staffing

People Operations Recruiter

San Francisco,

Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in San Francisco. We are currently 1200+ employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand. The People Operations team is looking for a full-cycle recruiter to hire for our non-technical roles. As our cross-functional recruiter, you will drive a positive candidate experience from the point of initial contact, to offer acceptance, to onboarding, to new hire orientation and training. This role will partner closely with hiring managers and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company. Responsibilities include: <ul> <li style="font-weight: 400;">Source and screen both active and passive candidates through internal referrals, networking, and online job postings.</li> <li style="font-weight: 400;">Analyze interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li style="font-weight: 400;">Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues.</li> <li style="font-weight: 400;">Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</li> <li style="font-weight: 400;">Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.</li> </ul> Requirements and qualifications include: <ul> <li style="font-weight: 400;">BA/BS degree.</li> <li style="font-weight: 400;">At least 2 years of full cycle recruiting experience with a track record of closing high-quality candidates.</li> <li style="font-weight: 400;">At least 1 year of sourcing experience</li> <li style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, LinkedIn Recruiter and applicant tracking systems. (Greenhouse experience is a plus.)</li> <li style="font-weight: 400;">Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all statures with professionalism and tact.</li> <li style="font-weight: 400;">Must be a team player paired with a positive, “can-do” attitude.</li> <li style="font-weight: 400;">The ability to go beyond your standardized templates because you truly want to make a great experience for every candidate.</li> <li style="font-weight: 400;">Passionate about the mission, product, and culture of Cisco Meraki.</li> </ul>

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Recruiter
San Francisco

2017-09-08T00:48:55-04:00

HR / Staffing

Recruiter

San Francisco,

Cisco Meraki's Technical Support team is growing and evolving on an exponential level. We are proud of our home and our team, and we are looking for a bright, driven, and infectiously positive individual to help recruit top network engineers! Job Responsibilities: <ul> <li style="font-weight: 400;">Own and drive the entire recruiting life-cycle: source, interview, qualify and close candidates while maintaining a high-touch exceptional candidate experience</li> <li style="font-weight: 400;">Serve as a partner and advisor to both candidates and hiring managers</li> <li style="font-weight: 400;">Creatively source, develop and manage a high volume pipeline of candidates </li> <li style="font-weight: 400;">Track recruiting activity, analyzing progress and identifying best practices and strategies</li> <li style="font-weight: 400;">Research, collect and report on market data and trends</li> <li style="font-weight: 400;">Develop a deep understanding of and passion for Meraki’s culture and mission and represent Meraki accordingly to ensure a positive candidate experience</li> </ul> Qualifications: <ul> <li style="font-weight: 400;">BA/BS from an accredited university</li> <li style="font-weight: 400;">2+ years full life-cycle recruiting</li> <li>Self-regulated prioritization with a high level of ownership and judgement</li> <li style="font-weight: 400;">Solution driven, continuously optimizing and pro-active</li> <li style="font-weight: 400;">Analytical mindset; comfortable with metrics based decisions and ad-hoc analysis</li> <li style="font-weight: 400;">Organized and agile with an acute attention to detail</li> <li style="font-weight: 400;">Stellar networking, relationship-building, and communication skills</li> <li style="font-weight: 400;">Enthusiastic, personable, and team-oriented; technically-savvy a plus</li> <li style="font-weight: 400;">Experience with an ATS</li> </ul>

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Recruiter
Sydney

2017-09-05T01:16:58-04:00

HR / Staffing

Recruiter

Sydney,

Cisco Meraki is looking for a Recruiter to join our Recruiting team in Sydney! As an integral member of our lean recruiting team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring amazing Merakians. You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and to onboarding. This role will partner closely with hiring managers within Sales, Marketing, Operations, Channel, and Support and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company. If you’re looking for a challenging position that will utilize your recruiting skills, positive attitude, high energy and ability to problem solve, then keep reading! Responsibilities include: <ul> <li style="font-weight: 400;">Source and screen both active and passive candidates through internal referrals, networking, and online job</li> <li style="font-weight: 400;">postings.</li> <li style="font-weight: 400;">Analyze interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li style="font-weight: 400;">Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career</li> <li style="font-weight: 400;">fairs, and other public-facing venues.</li> <li style="font-weight: 400;">Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</li> <li style="font-weight: 400;">Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.</li> </ul> Requirements and qualifications include: <ul> <li style="font-weight: 400;">BA/BS degree.</li> <li style="font-weight: 400;">At least 2 years of full cycle recruiting experience with a track record of closing high-quality candidates.</li> <li style="font-weight: 400;">At least 1 year of sourcing experience.</li> <li style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, LinkedIn Recruiter and applicant tracking systems.</li> <li style="font-weight: 400;">(Greenhouse experience is a plus.)</li> <li style="font-weight: 400;">Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members</li> <li style="font-weight: 400;">and candidates of all statures with professionalism and tact.</li> <li style="font-weight: 400;">The ability to go beyond your standardized templates because you truly want to make a great experience for</li> <li style="font-weight: 400;">every candidate.</li> <li style="font-weight: 400;">Passionate about the mission, product, and culture of Cisco Meraki.</li> <li style="font-weight: 400;">Japanese or Mandarin language fluency a plus</li> </ul>

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Recruiting Coordinator, Sales
San Francisco

2017-09-13T15:27:20-04:00

HR / Staffing

Recruiting Coordinator, Sales

San Francisco,

Cisco Meraki is looking for a Recruiting Coordinator to join our Sales Recruiting team! As an integral member of our lean recruiting team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring amazing Merakians. In this unique role, you will have the opportunity to shadow our talented sales recruiting team, learn industry best practices, and further your recruiting skills. If you’re looking for a challenging position that will utilize your killer organization skills, positive attitude, and ability to problem solve, then keep reading! Responsibilities include: <ul> <li>Schedule high volume of interviews and book travel for candidates in a timely manner</li> <li>Provide candidate tours and guide hiring managers and interviewers to ensure onsite interviews are executed flawlessly</li> <li>Own job postings, offer generation, and onboarding task administration</li> <li>Partner with your recruiting team and hiring managers at every step of the recruiting process</li> <li>Attend external recruiting events and help host internal recruiting events</li> <li>Research latest recruiting trends and implement process improvements, as necessary</li> <li>Maintain meticulous attention to detail, leaving hiring managers and candidates feeling thoughtfully cared for throughout our process</li> <li>Monitor hiring practices for compliance with current regulations/policies, for both domestically and internationally based requisitions</li> </ul> Requirements and qualifications include: <ul> <li>BA/BS degree preferred</li> <li>1-2 years of recruiting, HR, or similar high volume administrative position required</li> <li>Experience updating applicant tracking systems, Greenhouse preferred</li> <li>Ability to communicate in a professional and concise manner; top-notch tact in handling confidential and sensitive information</li> <li>Strong track record of operational excellence when multitasking in a fast-paced, dynamic environment</li> <li>Adaptive to unique, in-the-moment challenges in a calm and logical manner</li> </ul>

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Recruiting Program Manager
San Francisco

2017-09-08T15:57:33-04:00

HR / Staffing

Recruiting Program Manager

San Francisco,

Meraki is looking for a highly motivated, intelligent and passionate person to join our Events and Programs team within our Technical Recruiting Department. You will be tasked with continuing to build an excellent candidate and employee experience for all technical talent as well as continue to foster the amazing culture that makes up Meraki’s technical talent through various programs and events. The ideal person for this role will be a self starter who’s willing to take initiative and thrives in taking a hands on approach to challenging and ambiguous work. This person must be comfortable with an unstructured, fast-paced environment, often working on dynamic projects with tight deadlines. Responsibilities include: <ul> <li style="font-weight: 400;">Owning and executing multiple events per quarter for example, team building activities, lead generation events, interview workshops, internal meetups, and volunteering initiatives.</li> <li style="font-weight: 400;">Developing and managing various concurrent programs. Examples include, but are not limited to: new hire mentorship program, internal mobility program, and software engineering rotation program.</li> <li style="font-weight: 400;">Contributing to employer branding strategy for recruiting technical talent using tools such as recruitment videos, blog posts, and various social media platforms.</li> <li style="font-weight: 400;">Ensuring that Meraki values and brand are instilled in all projects.</li> <li style="font-weight: 400;">Collaborating in a small team environment and apply creativity to all things candidate and employee experience.</li> </ul> Requirements include: <ul> <li style="font-weight: 400;">2-4 years of experience building and managing programs at scale</li> <li style="font-weight: 400;">Experience coordinating events of varying sizes</li> <li style="font-weight: 400;">Track record for successfully executing tasks and finding new ways of working</li> <li style="font-weight: 400;">Ability to work across functions and at all levels of the organization to collaborate and influence peers and stakeholders to drive projects to completion</li> <li style="font-weight: 400;">Excellent verbal and written communication skills, including ability to form a point of view and communicate it to all levels clearly and concisely through multiple communication vehicles</li> <li style="font-weight: 400;">A team player with a positive attitude and outlook who welcomes feedback and appreciates its value in helping you grow</li> <li style="font-weight: 400;">Attention to detail</li> <li style="font-weight: 400;">Effective time management and prioritization skills</li> <li style="font-weight: 400;">BS/BA degree</li> </ul> Bonus points for: <ul> <li style="font-weight: 400;">HR or Recruiting background </li> <li style="font-weight: 400;">Social media or internal communications experience </li> <li style="font-weight: 400;">Experience with Adobe Creative suite </li> <li style="font-weight: 400;">Budget management </li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Sales Recruiter
London

2017-09-13T06:02:44-04:00

HR / Staffing

Sales Recruiter

London,

Cisco Meraki is looking for a Recruiter to join our Recruiting team in London! As an integral member of our recruiting team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring amazing Merakians. You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and to onboarding. This role will partner closely with hiring managers within Sales, Pre-Sales, Marketing, Operations, Channel, and Support and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company. If you’re looking for a challenging position that will utilise your recruiting skills, positive attitude, high energy and ability to problem solve, then keep reading! Responsibilities include: <ul> <li style="font-weight: 400;">Source and screen both active and passive candidates through internal referrals, networking, and online job</li> <li style="font-weight: 400;">postings.</li> <li style="font-weight: 400;">Analyse interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li style="font-weight: 400;">Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career</li> <li style="font-weight: 400;">fairs, and other public-facing venues.</li> <li style="font-weight: 400;">Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</li> <li style="font-weight: 400;">Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.</li> </ul> Requirements and qualifications include: <ul> <li style="font-weight: 400;">BA/BS degree or equivalent</li> <li style="font-weight: 400;">3 - 5 years of full cycle recruiting experience with a track record of closing high-quality candidates, preferably in the areas of tech and sales or pre-sales</li> <li style="font-weight: 400;">Both Agency and in-house experience preferred</li> <li style="font-weight: 400;">Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all statures with professionalism and tact.</li> <li style="font-weight: 400;">The ability to think creatively and go beyond your standardised templates </li> <li style="font-weight: 400;">Passionate about the mission, product, and culture of Cisco Meraki.</li> </ul>

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Sales Recruiting Coordinator
London

2017-09-20T06:51:03-04:00

HR / Staffing

Sales Recruiting Coordinator

London,

To support our growth, the Meraki team is looking for a highly motivated, intelligent and passionate Coordinator to join our sales recruiting team! Acting as an extension of the WW sales organization, you will partner with sales recruiters and have the ability to directly impact the success of the organisation. This is an excellent opportunity for someone with high-energy and a positive attitude who wants to take on a new challenge and join the most successful acquisition in Cisco’s history! What you’ll do: <ul> <li>Schedule and coordinate candidate interviews</li> <li>Maintain and update multiple ATSs (Applicant Tracking Systems) to ensure no candidate falls through the cracks during the interview process</li> <li>Greet candidates when onsite for interviews and ensure a great experience from start to finish</li> <li>Arrange all travel and accommodation for candidates and new hires where necessary</li> <li>Post job descriptions within our ATS and outside job boards</li> <li>Provide administrative support to recruiting team</li> <li>Manage all on-boarding activities for new hires</li> <li>Opportunities to work on other ad hoc projects such as recruitment networking events and process improvements</li> </ul> What you have: <ul> <li>Strong written and verbal communication skills</li> <li>Exceptional organisation skills and the ability to adapt to different working environments</li> <li>Detail-oriented, multi-tasker with previous experience handling multiple projects at once</li> <li>Ability to contribute in a high-paced work environment with the ability to work independently, prioritise responsibilities, and manage time efficiently</li> <li>Bachelor’s degree required, with extracurricular activity involvement (societies, volunteering, part-time work)</li> <li>1-3 years’ experience preferred in an administrative or recruitment role</li> <li>Ability to travel to US for training and annual company events</li> </ul> What we offer: <ul> <li>BUPA health insurance</li> <li>Fantastic pension scheme and Employee Stock Purchase Programme</li> <li>25 days’ holiday + an extra day for your birthday</li> <li>5 days (paid) per year for volunteering</li> <li>Daily breakfast and catered lunches with fully stocked fridges</li> <li>Subsidised gym membership and onsite yoga classes</li> <li>Quarterly team events</li> <li>Plus many more!</li> </ul>

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Senior Technical Recruiter
San Francisco

2017-09-14T01:29:17-04:00

HR / Staffing

Senior Technical Recruiter

San Francisco,

Overview Cisco Meraki is looking for a highly motivated and capable senior recruiter to join our technical recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our San Francisco, London and Sydney offices. This role is for someone who thrives in a face-paced, growth-focused environment. You can effectively partner with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams. Responsibilities Include: <ul> <li>Develop and drive an engaging candidate experience across software engineering and product management.</li> <li>Partner with our engineering and product management managers to fully understand the business and set recruiting priorities.</li> <li>Build recruiting practices from scratch including structuring role with hiring manager and team, serve as an advisor in crafting the assessment processes, and leveraging market data and expertise when overseeing new recruitment process.</li> <li>Oversee the full life cycle of international (US, UK, Australia) recruiting efforts for experienced hires. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and onboarding.</li> <li>Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li>Pre-qualifying candidate's technical backgrounds and accomplishments.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> </ul> Requirements Include: <ul> <li style="font-weight: 400;">BS/BA degree (CS – related would be a bonus)</li> <li style="font-weight: 400;">5+ years of recruiting experience, with at least 1 year focusing technical roles</li> <li style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</li> <li style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering and product management roles in particular.</li> <li style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulates ideas clearly and succinctly and deploys influence when necessary.</li> <li style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, recruiting platforms/tools and applicant tracking systems. (Greenhouse experience is a plus.)</li> <li style="font-weight: 400;">Strong prioritization skills and exposure to building multiple recruiting processes.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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IT

Systems Administrator
San Francisco

2017-08-29T16:43:31-04:00

IT

Systems Administrator

San Francisco,

We are looking to hire a Systems Administrator who has broad technical knowledge and a desire to build creative solutions to sustain the rapid growth of Meraki. This role will be a part the IT Services team and will focus on supporting internal and cloud based platforms. As a key contributor to the planning and implementation of new systems, you know how to tackle complex projects from scoping deliverables and establishing timelines/milestones to communicating with stakeholders. During a typical day you could be working on: <ul> <li style="font-weight: 400;">Bringing up a new server for application hosting</li> <li style="font-weight: 400;">Troubleshooting server replication issues with vSphere</li> <li style="font-weight: 400;">Planning the rollout of an enterprise telephony system</li> <li style="font-weight: 400;">Deploying OS patches to our server fleet</li> <li style="font-weight: 400;">Collaborating with colleagues to discuss new service bring up</li> <li style="font-weight: 400;">Redesigning our SMTP service to handle increased message volumes </li> <li style="font-weight: 400;">Assisting our helpdesk team with service escalations</li> <li style="font-weight: 400;">Modifying monitoring system to handle new alerting rules</li> <li style="font-weight: 400;">Troubleshooting network latency issues globally</li> <li style="font-weight: 400;">Adding to and improving our documentation</li> </ul> Characteristics of Success <ul> <li style="font-weight: 400;">You know how to build scalable services using tools such as virtualization, Windows Server, Linux, and network hardware </li> <li style="font-weight: 400;">You are a great team player who is comfortable working in a dynamic environment</li> <li style="font-weight: 400;">You have run a few successful IT projects and are comfortable with scoping, timeline estimation and most importantly communication with stakeholders.</li> <li style="font-weight: 400;">You have implemented enterprise backup systems and have solid knowledge of DR planning</li> <li style="font-weight: 400;">Certifications a plus: CCNA, MSCE, VCP, AWS</li> <li style="font-weight: 400;">Automation experience preferred</li> </ul> Qualifications <ul> <li style="font-weight: 400;">Bachelor's degree in computer science or relevant field of study </li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Marketing

ASEAN/India Demand Generation Marketing Manager
Sydney

2017-09-21T13:12:21-04:00

Marketing

ASEAN/India Demand Generation Marketing Manager

Sydney,

<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> Join a high-impact global marketing team that fuels Cisco Meraki’s growth! We’re seeking a strategic, creative, and analytical Demand Generation marketer who can partner with our sales team to drive quality leads through thoughtful offline and online marketing campaigns. To get results, you’ll need to be a self-starter who is hungry for growth and project ownership, able to think strategically, willing to experiment, and have a laser-focused ability to execute with consistent quality. In this role, you will be responsible for defining and executing our customer marketing strategy for the ASEAN and India regions. You will own foundational demand generation elements of the Meraki marketing machine and partner with cross-functional teams, as well as Cisco counterparts in region, to bring new innovative campaigns to life. These elements include, but are not limited to, generating high quality content that tells the Meraki story for customers; building acquisition campaigns to support lead generation efforts; and creating programs to drive inbound activity. You will also be responsible for gaining a deep understanding of customer needs, market trends, and competitive forces in region. Responsibilities ● Develop multi-channel customer acquisition campaigns, including elements such as webinars, emails, retargeting, SEM, display, offline channels, etc. to align with revenue goals ● Report on campaign effectiveness to determine ROI ● Own relationships with media vendors/publishers and account teams to effectively promote Meraki to a larger IT audience ● Work with Cisco marketing teams to find opportunities to insert Meraki into the broader Cisco marketing initiatives in the region ● Tell high-impact stories about our customers, through case studies, webinars, and videos ● Collaborate cross-functionally to create relevant region-specific resources and collateral to enable sales teams to easily position and sell Meraki Requirements ● Written and verbal English fluency is required. Fluency in additional Asian language (Thai, Vietnamese, Tagalog, Malay, Indonesian, etc.) is a plus ● Content localisation and translation experience is a plus ● 3+ years of experience in tech marketing ● Prior experience with a marketing automation program (Marketo preferred) ● Proven experience creating marketing content ● Innovative and creative problem-solver with strong communication skills ● Exceptional collaborator, open to idea/project iteration ● Able to prioritize and execute on multiple work streams, project manage across multiple teams ● Bachelor's degree from a leading university ● Positive attitude, humor, and strong work ethic ● Ability to travel 5-10% in region and to San Francisco </div> </div> </div> </div> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Channel Marketing Manager - Japan
Sydney

2017-08-11T14:48:22-04:00

Marketing

Channel Marketing Manager - Japan

Sydney,

OVERVIEW Join the small, high-impact marketing team that fuels Meraki’s growth in the Asia Pacific region! We’re seeking an energetic, strategic, and analytical Partner Marketing Manager to design and execute initiatives that will drive revenue through our Japanese channel partners. This role will be based in the Meraki Sydney office, and you’ll be part of a cross-regional team that is setting a new standard in partner marketing and creating unique, innovative campaigns that our partners will never forget. In this role, you will be responsible for marketing ‘to’ and ‘through’ several of our largest Japanese channel partners, ultimately with a goal of driving new Meraki leads. You will also be working with our top Japanese distributors to onboard more partners. Your mission will be to work with our channel sales team to mobilize our channel partners – finding innovative ways to educate and motivate our partners’ sales teams, to create lasting relationships between Meraki sales and partner sales, to promote and differentiate the Cisco Meraki brand, and to help our partners grow their business with Meraki. To get results, you’ll need to think strategically and be assertive, and you’ll need a laser-focused ability to execute independently with consistent quality. RESPONSIBILITIES <ul> <li style="font-weight: 400;">Create new resources and translate/localize existing collateral to enable partners to easily position and sell Meraki</li> <li style="font-weight: 400;">Design and execute creative marketing initiatives for Meraki’s top strategic partners by: (1) building relationships with key partner contacts, (2) developing education initiatives or promotions for partner teams to drive lead generation and new business, and (3) launching effective campaigns and events to help partners share Meraki with their customers</li> <li style="font-weight: 400;">Design and launch unique scalable campaigns across our partner community to generate revenue and partner engagement and to increase Meraki’s position as a thought leader</li> <li style="font-weight: 400;">Drive channel incentives through our top Japanese distributors to onboard more partners</li> <li style="font-weight: 400;">Present the Meraki solution to partners and/or customers via in-person or webinar events</li> <li style="font-weight: 400;">Work closely with the demand generation team to align on lead generation activities and campaigns including webinars, emails, landing pages, and more</li> </ul> REQUIREMENTS <ul> <li style="font-weight: 400;">Spoken and written fluency in Japanese required </li> <li style="font-weight: 400;">Bachelor's degree from a top-tier school</li> <li style="font-weight: 400;">3-5 years of experience in marketing (experience working with Japanese distributors and/or channel partners is a major plus)</li> <li style="font-weight: 400;">Innovative and creative problem-solver</li> <li style="font-weight: 400;">Exceptional team collaborator, open to idea/project iteration</li> <li style="font-weight: 400;">Strong operational attention to detail and time management</li> <li style="font-weight: 400;">Comfortable with project management across multiple teams</li> <li style="font-weight: 400;">Experience with salesforce.com and Marketo is a plus </li> <li style="font-weight: 400;">Events management experience is a plus</li> <li style="font-weight: 400;">Travel to Japan at least once a quarter is required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Events Marketing Coordinator
San Francisco

2017-08-25T11:30:48-04:00

Marketing

Events Marketing Coordinator

San Francisco,

<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> Cisco Meraki is seeking a highly organized and entrepreneurial Events Marketing Coordinator, to be a part of the events marketing team. In this position you will be responsible for successfully driving leads to the sales team and build awareness for the Cisco Meraki product at events. In addition to having a proven record of measuring and reporting event results and driving return on investments from events, the ideal candidate will have excellent organizational and communication skills, creativity, attention to detail, and a passion for producing high-quality events. RESPONSIBILITIES <ul> <li> Organize and execute end-customer events such as tradeshows, seminars, conferences, training events, etc. </li> <li> Establish pre/post event marketing campaigns using Marketo/Salesforce.com </li> <li> Manage and execute all aspects of events – staffing, attendance, budget creation, venue/ vendors negotiation, communications, logistics, marketing campaign strategy, post-event evaluation, etc. </li> <li> Develop, track, and monitor event progression of leads and revenue goals </li> <li> Clearly communicate event objectives and project status to relevant parties </li> <li> Train booth staff on messaging and expectations; equip team with the information they need to have a successful show </li> <li> Design and produce tradeshow booths, event design, and layout </li> <li> Assist with high-quality internal and corporate culture events </li> </ul> QUALIFICATIONS</div> <div class="column"> <ul> <li> 2-3 years of experience in marketing, events, or related field </li> <li> Exceptional written and spoken communication skills </li> <li> Strong project management and organization skills with attention to detail </li> <li> Comfortable multi-tasking in a fast paced team environment </li> <li> A creative streak, eye for design, impeccable time-management, and a healthy sense of humor </li> <li> Travel up to 25-30% for onsite event management </li> <li> Bachelor's degree (Marketing preferred) </li> <li> Experience with Salesforce.com and Marketo is a plus </li> <li>Cover letter required</li> </ul> </div> </div> </div> </div> </div> </div> </div> </div>

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Events Marketing Manager
Sydney

2017-08-11T14:48:22-04:00

Marketing

Events Marketing Manager

Sydney,

OVERVIEW The Meraki Team is seeking a self-motivated, highly organized, and entrepreneurial Events Marketing Manager to be responsible for a portfolio of high-pro le events across the AnZ & ASEAN region attended by Meraki customers, prospective customers, sponsoring partners, analysts, and employees. The ideal candidate will be joining a collaborative Sydney-based team and have a solid understanding and experience managing large trade-shows, regional events, roadshows and company events including scoping and goal setting, overall project management and execution, analysis and reporting. The purpose of these events is to increase brand awareness, generate high-quality leads, develop and advance the company’s sales pipeline, and educate and empower attendees. This person also understands how to manage the relationship between Sales and Marketing, acting as the liaison between the eld and the other departments within the company. Finally, this role is focused on driving demand through activities executed in the eld in collaboration with the sales team, optimizing these programs over time, and delivering measurable ROI. RESPONSIBILITIES <ul> <li>Ensure the successful planning and execution of road shows, including venue selection, contract execution, budget management, staff and attendee communication, registration development, creative services production, and general logistics to ensure the program remains within budget, meets its programmatic goals, and reflects favorably on the Meraki brand.</li> <li>Manage all components of AnZ/ASEAN trade shows and conferences attended by Meraki staff/ speakers, including booth/creative development and planning all aspects of Meraki-led and Cisco-led events.</li> <li>Take ownership and drive strategy, execution, analysis and measurement of Meraki created AnZ/ ASEAN sales enablement programs.</li> <li>Uncover event opportunities in Japan market and create a recommended events marketing strategy.</li> <li>Regularly survey and implement feedback from event attendees and involved event participants (booth staffers, partners, customers, etc) to ensure identified objectives and event mission are being met.</li> <li>Continually identify, propose, and implement cost-savings opportunities.</li> <li>Initiate and lead new event programs to generate new opportunities from existing or new customers with the ability to create program goals, messaging, communication and overall event plans with minimal direction. through thoughtful and analytical program development.</li> <li>Engage appropriate counterparts outside of Meraki to gain best-practice knowledge and market trends which enhance our events.</li> <li>Partner on other Event Marketing programs as requested based on need or opportunity.</li> <li>Act as a resource and liaison to members of the Events & Brand team to promote team collaboration and engagement for what is best for the Meraki business</li> <li>Support additional internal event program, such as events promoting positive corporate culture events, when the events needs are less demanding.</li> <li>Utilize reports from SFDC to identify, analyze, track, and report on key performance indicators to determine ROI, forecast alignment, and event metrics.</li> <li>Proactively bring new ideas and improved processes to the team for consideration. Think differently and deliver excellence.</li> <li>Develop, plan, and manage corporate events including sales incentive programs, internal training and education programs, and company cultural happiness events.</li> </ul> QUALIFICATIONS <ul> <li>5+ years of demonstrated success in event project management, campaign marketing, and/or consulting with an ability to thrive in a changing environment.</li> <li>Professional interpersonal skills. Proven track-record of successfully leading complex event programs with varied stakeholders representing cross-functional units.</li> <li>Proven success in managing external vendors and suppliers, and logistics experience – hotels, shipping, F&B contracts, etc.</li> <li>Superior communication skills with the ability to work across all levels in an organization and with external event agencies.</li> <li>Competent budget development and management skills, as well as analysis of program results.</li> <li>Must be exceptionally detail-oriented and able to successfully manage multiple, concurrent project demands within established timelines.</li> <li>Should possess a sense of connection in helping to achieve the company’s annual goals. Experience working with or supporting sales initiatives is considered a plus.</li> <li>Resourceful, self-starter. Sense of urgency and strong work ethic. Excitement about realizing the potential in just about everything. Pro-active idea contributor and an engaged team member.</li> <li>Limited travel as related to assigned events. Travel requirements may increase as needed.</li> <li>Exceptional computer skills required (at a minimum): Microsoft Word, Excel, PowerPoint, and Salesforce.com. Familiarity with Marketo or similar marketing automation platform.</li> <li>Travel up to 25-30% for onsite event management.</li> <li>Bachelor’s degree required.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Events Marketing Manager - Germany
London

2017-08-11T14:48:22-04:00

Marketing

Events Marketing Manager - Germany

London,

OVERVIEW The Meraki Team is seeking a self-motivated, highly organised, and entrepreneurial Events Marketing Manager to be responsible for a portfolio of high-profile events across Germany and German speaking region attended by Meraki customers, prospective customers, sponsoring partners, analysts and employees. The ideal candidate will be joining a collaborative London-based team and have a solid understanding and experience managing large trade-shows, regional events, roadshows and company events including scoping and goal setting, overall project management and execution, analysis and reporting. The purpose of these events is to increase brand awareness, generate high-quality leads, develop and advance the company’s sales pipeline, and educate and empower attendees. This person also understands how to manage the relationship between Sales and Marketing, acting as the liaison between the field and the other departments within the company. Finally, this role is focused on driving demand through activities executed in the field in collaboration with the sales team, optimising these programs over time, and delivering measurable ROI. RESPONSIBILITIES <ul> <li class="li4">Ensure the successful planning and execution of road shows, including venue selection, contract execution, budget management, staff and attendee communication, registration development, creative services production, and general logistics to ensure the program remains within budget, meets its programmatic goals, and reflects favourably on the Meraki brand.</li> <li class="li4">Manage all components of Germany and German speaking trade-shows and conferences attended by Meraki staff/speakers, including booth/creative development and planning all aspects of Meraki-led and Cisco-led events.</li> <li class="li4">Take ownership and drive strategy, execution, analysis and measurement of Meraki created regional sales enablement programs.</li> <li class="li4">Uncover event opportunities in German market and create a recommended events marketing strategy. </li> <li class="li4">Regularly survey and implement feedback from event attendees and involved event participants (booth staffers, partners, customers, etc) to ensure identified objectives and event mission are being met.</li> <li class="li4">Continually identify, propose, and implement cost-savings opportunities.</li> <li class="li4">Initiate and lead new event programs to generate new opportunities from existing or new customers with the ability to create program goals, messaging, communication and overall event plans with minimal direction. through thoughtful and analytical program development.</li> <li class="li4">Engage appropriate counterparts outside of Meraki to gain best-practice knowledge and market trends which enhance our events.</li> <li class="li4">Partner on other Event Marketing programs as requested based on need or opportunity.</li> <li class="li4">Act as a resource and liaison to members of the Events & Brand team to promote team collaboration and engagement for what is best for the Meraki business.</li> <li class="li4">Support additional internal event program, such as events promoting positive corporate culture events, when the events needs are less demanding.</li> <li class="li4">Utilise reports from SFDC to identify, analyse, track and report on key performance indicators to determine ROI, forecast alignment, and event metrics.</li> <li class="li4">Proactively bring new ideas and improved processes to the team for consideration. Think differently and deliver excellence.</li> <li class="li4">Develop, plan, and manage corporate events including sales incentive programs, internal training and education programs, and company cultural happiness events. </li> </ul> QUALIFICATIONS <ul> <li class="li5">3-5 years of demonstrated success in event project management, campaign marketing, and/or consulting with an ability to thrive in a changing environment.</li> <li class="li5">Professional interpersonal skills. Proven track-record of successfully leading complex event programs with varied stakeholders representing cross-functional units.</li> <li class="li5">Proven success in managing external vendors and suppliers, and logistics experience – hotels, shipping, F&B contracts, etc.</li> <li class="li5">Superior communication skills with the ability to work across all levels in an organisation and with external event agencies. </li> <li class="li5">Competent budget development and management skills, as well as analysis of program results.</li> <li class="li5">Must be exceptionally detail-oriented and able to successfully manage multiple, concurrent project demands within established timelines.</li> <li class="li5">Should possess a sense of connection in helping to achieve the company’s annual goals. Experience working with or supporting sales initiatives is considered a plus.</li> <li class="li5">Resourceful, self-starter. Sense of urgency and strong work ethic. Excitement about realising the potential in just about everything. Pro-active idea contributor and an engaged team member.</li> <li class="li6">Exceptional computer skills required (at a minimum): Microsoft Word, Excel, PowerPoint, and Salesforce.com. Familiarity with Marketo or similar marketing automation platform.</li> <li class="li6">Travel up to 25-30% for onsite event management and support. Travel requirements may increase as needed.</li> <li class="li6">Spoken and written fluency in German required</li> <li class="li6">Bachelor's degree required.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Events Marketing Manager - Japan
Sydney

2017-08-11T14:48:22-04:00

Marketing

Events Marketing Manager - Japan

Sydney,

OVERVIEW The Meraki Team is seeking a self-motivated, highly organized, and entrepreneurial Events Marketing Manager to be responsible for a portfolio of high-profile events across Japan attended by Meraki customers, prospective customers, sponsoring partners, analysts, and employees. The ideal candidate will be joining a collaborative Sydney-based team and have a solid understanding and experience managing large trade-shows, regional events, roadshows and company events including scoping and goal setting, overall project management and execution, analysis and reporting. The purpose of these events is to increase brand awareness, generate high-quality leads, develop and advance the company’s sales pipeline, and educate and empower attendees. This person also understands how to manage the relationship between Sales and Marketing, acting as the liaison between the field and the other departments within the company. Finally, this role is focused on driving demand through activities executed in the field in collaboration with the sales team, optimizing these programs over time, and delivering measurable ROI. RESPONSIBILITIES <ul> <li class="li4">Ensure the successful planning and execution of road shows, including venue selection, contract execution, budget management, staff and attendee communication, registration development, creative services production, and general logistics to ensure the program remains within budget, meets its programmatic goals, and reflects favorably on the Meraki brand.</li> <li class="li4">Manage all components of Japan tradeshows and conferences attended by Meraki staff/speakers, including booth/creative development and planning all aspects of Meraki-led and Cisco-led events.</li> <li class="li4">Uncover event opportunities in Japan market and take ownership and drive strategy, execution, analysis and measurement of Meraki created Japan sales enablement programs.</li> <li class="li4">Regularly survey and implement feedback from event attendees and involved event participants (booth staffers, partners, customers, etc) to ensure identified objectives and event mission are being met.</li> <li class="li4">Successfully interface and collaborate with Cisco Japan Marketing teams on events and event-related marketing campaigns that will generate leads and ultimately revenue pipeline in Japan.</li> <li class="li4">Continually identify, propose, and implement cost-savings opportunities.</li> <li class="li4">Initiate and lead new event programs to generate new opportunities from existing or new customers with the ability to create program goals, messaging, communication and overall event plans with minimal direction. through thoughtful and analytical program development.</li> <li class="li4">Engage appropriate counterparts outside of Meraki to gain best-practice knowledge and market trends which enhance our events.</li> <li class="li4">Partner on other Event Marketing programs as requested based on need or opportunity.</li> <li class="li4">Act as a resource and liaison to members of the Events & Brand team to promote team collaboration and engagement for what is best for the Meraki business.</li> <li class="li4">Support additional internal event program, such as events promoting positive corporate culture events, when the events needs are less demanding.</li> <li class="li4">Utilize reports from SFDC to identify, analyze, track, and report on key performance indicators to determine ROI, forecast alignment, and event metrics.</li> <li class="li4">Proactively bring new ideas and improved processes to the team for consideration. Think differently and deliver excellence.</li> <li class="li4">Develop, plan, and manage corporate events including sales incentive programs, internal training and education programs, and company cultural happiness events. </li> </ul> QUALIFICATIONS <ul> <li class="li5">5+ years of demonstrated success in event project management, campaign marketing, and/or consulting with an ability to thrive in a changing environment.</li> <li class="li5"> Must speak Japanese at a native level and English fluently. </li> <li class="li5"> Professional interpersonal skills. Proven track-record of successfully leading complex event programs with varied stakeholders representing cross-functional units. </li> <li class="li5">Proven success in managing external vendors and suppliers, and logistics experience – hotels, shipping, F&B contracts, etc.</li> <li class="li5">Superior communication skills with the ability to work across all levels in an organization and with external event agencies. </li> <li class="li5">Competent budget development and management skills, as well as analysis of program results.</li> <li class="li5">Must be exceptionally detail-oriented and able to successfully manage multiple, concurrent project demands within established timelines.</li> <li class="li5">Should possess a sense of connection in helping to achieve the company’s annual goals. Experience working with or supporting sales initiatives is considered a plus.</li> <li class="li5">Resourceful, self-starter. Sense of urgency and strong work ethic. Excitement about realizing the potential in just about everything. Pro-active idea contributor and an engaged team member.</li> <li class="li5">Limited travel as related to assigned events. Travel requirements may increase as needed.</li> <li class="li6">Exceptional computer skills required (at a minimum): Microsoft Word, Excel, PowerPoint, and Salesforce.com. Familiarity with Marketo or similar marketing automation platform.</li> <li class="li6">Travel up to 25-30% for onsite event management</li> <li class="li5">Bachelor’s degree required.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Front-End Web Developer
San Francisco

2017-08-28T14:00:06-04:00

Marketing

Front-End Web Developer

San Francisco,

Cisco Meraki is seeking a passionate and talented front-end web developer to join our expert marketing team. Meraki differentiates itself by emphasizing simplicity and ease-of-use through design. On this team, you will play a critical part in accelerating Meraki's growth. In this role, you will work with a nimble team of designers, engineers, and product managers to create beautiful and effective marketing materials. Responsibilities: <ul> <li style="font-weight: 400;">Support the growing global Meraki marketing team across a range of development & creative needs: major product launches, campaign landing pages, building templates, bringing to life big ideas.</li> <li style="font-weight: 400;">Work with designers to bring static mock ups to life.</li> <li style="font-weight: 400;">Develop and maintain custom responsive email templates.</li> <li style="font-weight: 400;">Create interactive experiences for trade show kiosks and demos</li> <li style="font-weight: 400;">and of course, Wordpress!</li> </ul> Requirements: <ul> <li style="font-weight: 400;">BA/BS degree, or equivalent experience.</li> <li style="font-weight: 400;">3+ years experience developing at a technology company, marketing agency, or related experience</li> <li style="font-weight: 400;">Very strong working knowledge of Adobe Experience Manager 6.0</li> <li style="font-weight: 400;">Proficiency with modern web development (Progressive Web Apps, responsive design with HTML/CSS, ES6, Polymer/React/Angular, etc.).</li> <li style="font-weight: 400;">Portfolio/Github that showcases excellence in responsive web development & creative thinking, with an eye for detail</li> <li style="font-weight: 400;">Ability to handle and prioritize multiple projects and to adjust to shifts in timelines, deadlines, and project goals</li> <li style="font-weight: 400;">Strong communication skills, and the ability to work well both independently and in a cross-functional team environment</li> <li style="font-weight: 400;">Great time management skills and a smooth and clean workflow</li> </ul> Languages: <ul> <li style="font-weight: 400;">JavaScript</li> <li style="font-weight: 400;">HTML5</li> <li style="font-weight: 400;">CSS3</li> <li style="font-weight: 400;">jQuery</li> <li style="font-weight: 400;">Sass</li> <li style="font-weight: 400;">HTL</li> <li style="font-weight: 400;">PHP</li> </ul> Bonus: <ul> <li style="font-weight: 400;">Sketch/Adobe XD</li> <li style="font-weight: 400;">Wireframing/Prototyping tools (InVision, UXPin, etc.)</li> <li style="font-weight: 400;">Illustration/Animation skills</li> <li style="font-weight: 400;">Internationalization/Translation experience</li> <li style="font-weight: 400;">Testing/Optimization tools (Optimizely, etc.)</li> <li style="font-weight: 400;">ABM tools (Demandbase, etc.)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Marketing Manager
San Francisco

2017-08-11T14:48:22-04:00

Marketing

Marketing Manager

San Francisco,

Meraki is seeking a self-motivated, highly organized, driven and entrepreneurial Marketing Manager to accelerate our growth. In this position, you will be responsible for leveraging global and regional Cisco marketing programs and including the Meraki portfolio in them, leading messaging alignment across Cisco’s on premises and Cloud-managed portfolios, expand Meraki’s integration into trade shows and events and insert Meraki marketing collateral into Cisco’s overall seller enablement platforms and campaigns. Ideal candidates will have excellent organizational, communication and interpersonal skills, creativity, the ability to think strategically and solve problems, the ability to make business decisions with limited or ambiguous information, the ability to lead virtual teams, be comfortable engaging with executives and have a deep passion for growing a business. Responsibilities <ul class="ul1"> <li class="li1">Understand and assess the opportunities to leverage amplify Meraki portfolio into existing Cisco marketing programs</li> <li class="li1">Make strategic recommendations on where to invest marketing resources that insert Meraki into existing Cisco marketing programs</li> <li class="li1">Lead message alignment across Cisco’s Enterprise networking and Meraki Cloud managed portfolio.</li> <li class="li1">Expand Meraki’s integration into trade shows and events</li> <li class="li1">Jointly drive product launches across a virtual team</li> <li class="li1">Insert Meraki marketing collateral into Cisco’s seller enablement platforms and campaigns</li> <li class="li1">Share marketing best practices across teams </li> <li class="li1">Create collateral that helps sales teams, partners, and customers understand how Meraki fits into Cisco’s Enterprise portfolio marketing programs</li> <li class="li1">Collaborate with teams in San Jose and San Francisco, both face-to-face and remotely</li> </ul> Requirements <ul class="ul1"> <li class="li1">Bachelor's degree, master’s in marketing/business a plus</li> <li class="li1">3-8 years experience in marketing, consulting, or related field</li> <li class="li1">Exceptional attention to detail and follow-through</li> <li class="li1">Exceptional writing and communications skills</li> <li class="li1">Sales background is an advantage</li> <li class="li1">Strong organizational skills and the ability to navigate across multiple functions and teams and business units in a corporate environment </li> <li class="li1">Frequent travel to the San Jose office</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Marketing Manager (Greater China)
Shanghai

2017-08-11T14:48:22-04:00

Marketing

Marketing Manager (Greater China)

Shanghai ,

Join a high-impact marketing team that fuels Cisco Meraki’s growth! We’re seeking a strategic, creative, and analytical Marketing Manager who is ready to paint on a blank canvas to kick off marketing for a new region. You’ll be part of a cross-regional team that is setting a new standard in customer and partner marketing. To get results, you’ll need to be hungry for growth and project ownership, think strategically, be willing to experiment, and have a laser-focused ability to execute with consistent quality. In this role, you will be responsible for defining and launching our marketing strategy for the Greater China region. You will coordinate several foundational demand generation elements of the Meraki marketing machine and partner with cross-functional leaders, as well as Cisco counterparts in region, to help bring Meraki to market. These elements include, but are not limited to, generating high quality content that tells the Meraki story for both customers and partners, building acquisition campaigns to support lead generation efforts, creating programs to drive inbound activity, and evangelizing the Meraki vision. You will also be responsible for gaining a deep understanding of the customer needs, market trends, and competitive forces in region. Responsibilities <ul> <li>Create messaging and new collateral that resonates with the regional customer audience and drive demand gen activities to support a fast growing sales organization</li> <li>Build, execute, and optimize customer acquisition campaigns and programs including outbound communications, advertising, events, and training/enablement</li> <li>Own relationships with and manage Meraki presence on platforms including Baidu, WeChat, Weibo, etc.</li> <li>Work with Cisco marketing teams to find opportunities to insert Meraki into the broader Cisco marketing initiatives in the region</li> <li>Tell high-impact stories about our customers, through case studies, and webinars, to drive new business</li> <li>Collaborate cross-functionally to understand and provide ongoing enablement for region-specific resources and collateral to enable partners and Cisco teams to easily position and sell Meraki</li> </ul> Requirements <ul> <li>Fluent in Mandarin, both written and spoken (Cantonese fluency is a strong plus)</li> <li>3-5 years experience in tech marketing or business development</li> <li>Innovative and creative problem-solver with strong communication skills</li> <li>Exceptional team collaborator, open to idea/project iteration</li> <li>Able to prioritize and execute on multiple work streams, project manage across multiple teams</li> <li>BA/BS</li> <li>Experience with computer networks a bonus</li> </ul>

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Marketing Operations Manager
San Francisco

2017-08-11T14:48:22-04:00

Marketing

Marketing Operations Manager

San Francisco,

Meraki is seeking an analytical and intellectually curious Marketing Operations Manager to build and manage the operational structure supporting all of Meraki’s marketing campaigns. In this position, you will own a wide range of activities to improve operational efficiency, maintain excellent database hygiene, and scale our marketing programs. The Marketing Operations Manager will oversee management of marketing systems and processes, working to maintain and improve the entire lead generation lifecycle, from campaign set up to lead scoring, nurturing, routing and reporting. The ideal candidate will be a marketing automation expert with extensive experience managing Marketo, as well as designing, developing, and managing Marketo integrations with salesforce.com, websites and other third-party applications. Responsibilities <ul> <li style="font-weight: 400;">Serve as the primary Marketo administrator; overseeing the development, implementation and the ongoing management of Marketo processes</li> <li style="font-weight: 400;">Ensure data integrity across leads, campaigns, and opportunities</li> <li style="font-weight: 400;">Maintain data integration between Marketo and Salesforce </li> <li style="font-weight: 400;">Segment and leverage the marketing database for greater campaign efficiency, contact outreach, and effectiveness</li> <li style="font-weight: 400;">Establish, maintain and document scalable processes that ensure best practices in lead generation & management</li> <li style="font-weight: 400;">Update campaign flows for continued optimization</li> <li style="font-weight: 400;">Interface with Sales Operations team, troubleshoot system integration, and drive new systems integration projects as needed</li> <li style="font-weight: 400;">Build out lead-scoring process to pass qualified leads to sales and improve conversion rates</li> <li style="font-weight: 400;">Create and maintain all marketing campaign dashboards</li> <li style="font-weight: 400;">Create analytics and KPI reporting to share with departments, and to influence program improvements as needed</li> <li style="font-weight: 400;">Collaborate with key stakeholders across the company to implement automations for marketing campaigns and programs</li> </ul> Requirements <ul> <li style="font-weight: 400;">Bachelor’s degree</li> <li style="font-weight: 400;">2+ years of experience in marketing</li> <li style="font-weight: 400;">Highly proficient in marketing automation (Marketo a strong plus)</li> <li style="font-weight: 400;">High proficiency in using Microsoft Excel for data analysis</li> <li style="font-weight: 400;">Salesforce.com experience </li> <li style="font-weight: 400;">Web analytics experience</li> <li style="font-weight: 400;">Highly organized with exceptional attention to detail</li> <li style="font-weight: 400;">Excellent written and verbal communication skills</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Marketing Manager
San Francisco

2017-08-31T18:02:10-04:00

Marketing

Product Marketing Manager

San Francisco,

The Cisco Meraki team is seeking a highly entrepreneurial product marketing manager with a demonstrable background and passion in working with large service providers. This is a unique opportunity to develop the marketing strategy and messaging for one of the fastest growing areas of the Meraki business. Meraki product marketing managers enjoy ownership and responsibility for a wide variety of activities: building a story around Meraki products and features, launching new products and service offerings, maintaining technical documentation, educating and evangelizing Meraki technology with customers and partners, building collateral and competitive positioning to assist a rapidly growing sales team, and more. Qualified candidates will be highly articulate, analytical, have a solid understanding of networking and IT service creation and launch with tier-1 service providers, and have impeccable written and verbal communication skills. Responsibilities Build and maintain a strategy for service provider marketing Develop collateral aimed at service providers encapsulating the entire Meraki portfolio Plan and execute relevant service provider product launches Research and position against key competitive solutions Brief industry analysts Build collateral and tools for Cisco Meraki sales and partners Evangelize the Cisco Meraki vision at industry events Educate customers, partners, and prospective buyers Qualifications 3-7 years experience in marketing, product management, or high-tech sales Exceptional writing and public speaking skills Solid understanding of bringing services to market with large service providers Hands-on technical experience highly desirable BS/MS in an engineering or science discipline 

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Product Management

Product Management, Intern/ Co-op
San Francisco

2017-08-17T13:46:39-04:00

Product Management

Product Management, Intern/ Co-op

San Francisco,

Meraki’s Intern and Co-op program is an intimate yet powerful group helping to build the newest parts of the Meraki stack. Comprised of Software, Hardware, and Product Management programs, our interns and co-ops have the opportunity to design, develop, manage, and ship features and products that impact customers around the world. Meraki’s intern program is designed to give interns the ability to explore the different avenues of the engineering teams while also enjoying the culture and atmosphere of the office. From lunch and learns and weekly meetups to afternoon socials and networking events, each day provides a new opportunity to learn and meet other Meraki employees. What we look for in all intern/co-op candidates: <ul> <li style="font-weight: 400;">BA/BS in Computer Science, ECE, EE, ME or STEM related field (in progress)</li> <li style="font-weight: 400;">Clear and effective communication skills</li> <li style="font-weight: 400;">Proactive learners who can quickly pick up working in multiple frameworks, languages and environments</li> <li style="font-weight: 400;">Passionate team players</li> <li style="font-weight: 400;">Continually able to learn from experience and eager for feedback</li> <li style="font-weight: 400;">Previous internship or large scale project experience</li> <li style="font-weight: 400;">Familiarity with the fundamentals of Computer Science (Javascript, CSS, Ruby on Rails, C/C++ or an understanding of databases)</li> </ul> Projects and Work Life: Meraki interns and co-ops join the team for 12 and 16 week programs, respectively, and are placed directly onto subteams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a wireless device. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team. Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program. Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life. Examples of previous intern projects: <ul> <li style="font-weight: 400;">Responsible for GTM and launch of a brand new product line</li> <li style="font-weight: 400;">Develop new MX product for service provider customers, working with sales, marketing, hardware, and software engineering teams</li> </ul> Intern Benefits: <ul> <li style="font-weight: 400;">Furnished housing in San Francisco for duration of program</li> <li style="font-weight: 400;">Competitive salary</li> <li style="font-weight: 400;">Weekly social events inside and outside of the office (Giants games, Exploratorium tickets, friendly soccer games)</li> <li style="font-weight: 400;">Lunch and dinner daily</li> <li style="font-weight: 400;">Customized laptop and desk setups</li> <li style="font-weight: 400;">Medical, dental, and vision coverage plans</li> </ul>

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Product Manager - Analytics
San Francisco

2017-08-29T13:47:55-04:00

Product Management

Product Manager - Analytics

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead product management activities for Meraki Analytics, a brand new product line focused on monitoring the performance of applications and services on Meraki networks. You will get in on the ground floor of a key strategic initiative for the company by overseeing the launch of this new product line and driving it to success in the market. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with brilliant engineers and excited customers to help ensure that we have another homerun product addition to the Meraki <a href="https://meraki.cisco.com/blog/tag/fullstack/">#fullstack</a>. You will work closely with the executive team to establish a winning strategy, and interface with our extraordinary sales, marketing, and partner teams to ensure market-adoption and rapid growth. We want your help to make this nascent product line shake up the burgeoning multi-billion-dollar network and application performance markets. In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation skills, and a passion for learning about and evangelizing cloud-driven networking technology. Every day is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. Responsibilities <ul> <li>Discover and prioritize customer use cases and requirements</li> <li>Work with our elite engineering team to build the right software capabilities to address those use cases</li> <li>Define product strategy, roadmap, positioning, and pricing</li> <li>Assist and train our rapidly growing sales team</li> <li>Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> Qualifications <ul> <li>BA/BS in EE or CS or a related technical field</li> <li>MBA from a top program desired</li> <li>2-5 years of work experience in technology</li> <li>Passion for learning about networking and cloud technologies</li> <li>Product management experience</li> <li>Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - MR Software Solutions
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Manager - MR Software Solutions

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead software solutions for Meraki's best recognized and leading product line, the MR cloud-managed wireless access points. You will work with one of the industry’s fastest growing enterprise wireless portfolios -- and take it to the next level of success. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with brilliant engineers and excited customers to ensure that we build the most compelling software solutions to enrich and expand the MR portfolio. We want your help to make this product line stand out in the growing multi-$B enterprise wireless market. In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation skills, and a passion for learning about and evangelizing cloud-driven networking technology. Every day is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and unparalleled desire to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. Responsibilities <ul> <li>Gather and prioritize customer requirements</li> <li>Continue to find new ways to differentiate and grow this already successful product</li> <li>Work with our elite engineering team to craft different ways to improve software capabilities</li> <li>Define software solution product strategy, roadmap, and positioning</li> <li>Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> Qualifications <ul> <li>BA/BS in CS, EE, or a related technical field</li> <li>2-5 years of work experience in technology, at least 2 working with software</li> <li>Passion for learning about networking and cloud technologies</li> <li>Product management experience</li> <li>Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - MR (Wireless)
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Manager - MR (Wireless)

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead product management activities for Meraki's best recognized and leading product line, the cloud-managed wireless access point. You will oversee one of the industry’s fastest growing enterprise wireless portfolios -- and take it to the next level of success. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with brilliant engineers and excited customers to help ensure that we make the best product with consistently new and improved capabilities. You will work closely with the executive team to establish our competitive positioning and strategy, and interface with our extraordinary sales team and partner teams to continue ramping revenue and sales. We want your help to make this product line stand out in the growing multi-$B enterprise wireless market. In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation skills, and a passion for learning about and evangelizing cloud-driven networking technology. Every day is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and unparalleled desire to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. Responsibilities <ul> <li>Gather and prioritize customer requirements</li> <li>Continue to find new ways to differentiate and grow this already successful product</li> <li>Work with our elite engineering team to craft different ways to improve software capabilities</li> <li>Define product strategy, roadmap, positioning, and pricing</li> <li>Assist and train our rapidly growing sales team</li> <li>Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> Qualifications <ul> <li>BA/BS in EE or CS or a related technical field</li> <li>MBA from a top program desired</li> <li>2-5 years of work experience in technology</li> <li>Passion for learning about networking and cloud technologies</li> <li>Product management experience</li> <li>Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Specialist - MC (Phone)
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Specialist - MC (Phone)

San Francisco,

The Cisco Meraki team is seeking a driven Product Specialist to support product management activities for Meraki’s newest product line, the <a href="mailto:https://meraki.cisco.com/products/communications">Meraki Phone</a>. Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with brilliant engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product become a leader in the communications industry. You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li>Serving as the subject matter expert and key technical advisor for the product and its current and future capabilities</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products amongst our sales and channel teams</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> Qualifications: <ul> <li>Degree in telecommunications or a related technical field</li> <li>2-5 years of work experience in voice over IP, SIP, PBX, SBC and collaboration technologies</li> <li>CWNA/CCNP/CCIE voice or above certifications are highly desirable</li> <li>Experience in technical support, product testing, or QA preferred</li> </ul> Personality: <ul> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Specialist - MR (Competitive)
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Specialist - MR (Competitive)

San Francisco,

We are the fastest growing cloud-managed networking company in the world, with a customer base that grows 2-3x every year since we started, a constantly-expanding product line, and a passionate team that pushes the boundaries. Our products and technology architecture are changing the face of enterprise networking, making cloud-managed IT a reality. The Meraki wireless team is seeking a driven Product Specialist to support product management activities for our revolutionary cloud managed wireless access point product line (<a href="https://meraki.cisco.com/products/wireless">https://meraki.cisco.com/products/wireless</a>). You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li>Serving as the subject matter expert and key technical advisor about the product and its industry peers</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products amongst our sales and channel teams</li> <li>Working with engineering teams through design, testing, and launch of differentiated features</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> Qualifications: <ul> <li>Degree in CS, EE, or a related technical field</li> <li>1-3 years of work experience with wireless or switching network technologies</li> <li>CWNA/CCNP/CCIE wireless/routing/switching/security or above certifications are highly desirable</li> <li>Experience in competitive testing, product validation, or QA preferred</li> </ul> Personality: <ul> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways </li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Product Specialist - MR (Projects)
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Specialist - MR (Projects)

San Francisco,

We are the fastest growing cloud-managed networking company in the world, with a customer base that grows 2-3x every year since we started, a constantly-expanding product line, and a passionate team that pushes the boundaries. Our products and technology architecture are changing the face of enterprise networking, making cloud-managed IT a reality. The Meraki wireless team is seeking a driven Product Specialist to support product management activities for our revolutionary cloud managed wireless access point product line (<a href="https://meraki.cisco.com/products/wireless">https://meraki.cisco.com/products/wireless</a>). You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li>Working with our technology partners to execute projects to perfection</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> Qualifications: <ul> <li>Degree in CS, EE, or a related technical field</li> <li>1-3 years of work experience with wireless or switching network technologies</li> <li>CWNA/CCNP/CCIE wireless certifications are highly desirable</li> <li>Experience in project management or QA preferred</li> </ul> Personality: <ul> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways </li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Product Specialist - MS (Switch)
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Specialist - MS (Switch)

San Francisco,

The Cisco Meraki team is seeking a driven Product Specialist to support product management activities for our fastest growing product line, the cloud-managed switch (https://meraki.cisco.com/products/switches). Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with brilliant engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product stand out in a growing $23 billion market. You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li>Serving as the subject matter expert and key technical advisor for the product and its current and future capabilities</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products amongst our sales and channel teams</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> Qualifications: <ul> <li>Degree in CS, EE, or a related technical field</li> <li>2-5 years of work experience with switching network technologies</li> <li>CWNA/CCNP/CCIE routing/switching/security or above certifications are highly desirable</li> <li>Experience in technical support, product testing, or QA preferred</li> </ul> Personality: <ul> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Specialist - MX (Security)
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Specialist - MX (Security)

San Francisco,

We are the fastest growing cloud-managed networking company in the world, with a customer base that grows 2-3x every year since we started, a constantly-expanding product line, and a passionate team that pushes the boundaries. Our products and technology architecture are changing the face of enterprise networking, making cloud-managed IT a reality. The Cisco Meraki team is seeking a driven Product Specialist to drive technical aspects of product management activities for Meraki's revolutionary cloud managed security and SD-WAN product lines. (<a href="https://meraki.cisco.com/products/appliances" data-saferedirecturl="https://www.google.com/url?hl=en&q=https://meraki.cisco.com/products/appliances&source=gmail&ust=1495057619076000&usg=AFQjCNGH5dm00jQJprJnRrbBFf8ZgITdyg">https://meraki.cisco.com/products/appliances</a>) You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: Serving as the subject matter expert and key advisor for the product Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use Raising technical awareness of our products amongst our support, sales, and partner teams Preparing and presenting content to partners, customers, and executives Working with engineering teams through design, testing, and product launch; running beta and pilot programs Investigating and articulating our competitive positioning and strategy Working with ecosystem partners to validate interoperation and successful solution development Qualifications: Degree in CS, EE, or a related technical field 2-5 years of work experience with routing, security or switching network technologies CCNA/CCNP/CCIE routing/switching/security certifications are highly desirable Familiarity with routing protocols like BGP and OSPF are a plus Personality: Passion for learning about networking and cloud technologies Entrepreneurial, can-do attitude Desire to make an impact, and demonstrated flexibility to adapt to change Gets enjoyment out of solving technical problems in creative ways Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Specialist - Service Provider
San Francisco

2017-08-11T14:48:22-04:00

Product Management

Product Specialist - Service Provider

San Francisco,

The Cisco Meraki team is seeking a driven Product Specialist to support product management activities for Meraki’s Service Providers. Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with brilliant engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product become a leader in the communications industry. You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li>Serving as the subject matter expert and key technical advisor for the product and its current and future capabilities</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products amongst our sales and channel teams</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> Qualifications: <ul> <li>Degree in telecommunications or a related technical field</li> <li>2-5 years of work experience in networking (IP, Wireless, WAN etc.) and Cloud/Virtualization technologies </li> <li>CWNA/CCNP/CCIE or above certifications are highly desirable</li> <li>Experience in technical support, product testing, or QA preferred</li> <li>Experience working with or for Service Providers as a plus</li> </ul> Personality: <ul> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Operations

Business Systems Developer
San Francisco

2017-08-31T18:24:31-04:00

Operations

Business Systems Developer

San Francisco,

At Meraki, we’re taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man hours. That’s where you come in. As our Business Systems Developer, you’ll identify those time-consuming internal processes and build solutions to them that are reliable, stable, and scalable for our international operations. You’ll be joining the existing development team to improve, develop, and maintain the processes that form Meraki’s backbone. We expect your tool kit to be diverse: customizing Middleware or creating your own solutions in Rails as appropriate, with a ton of Java as the keystone integrating our various systems. Example Projects Include: <ul> <li>Integrating our ERP system with warehouses’ systems using Java</li> <li>Create an automated routing guide that allows the system to determine shipping features based on customer-selected criteria using Java</li> <li>Optimizing operational processes using WebMethods BPMS, Java, and scripting languages</li> <li>Using Rails to customize order entry interface, improving order flow and reducing order processing time</li> <li>Allowing users to gain more insight into business performance by enhancing the data warehouse</li> <li>Automate, streamline, and improve existing processes to allow Operations to do more with less</li> </ul> Requirements: <ul> <li>BS in Computer Science or related discipline</li> <li>5+ years post-collegiate programming experience with Java. Ruby experience a plus. Considerable Python or PERL experience considered in lieu of some Java experience</li> <li>Professional experience with large scale ERP systems a huge plus – we use Great Plains</li> <li>Solid experience with integration software – we use webMethods</li> <li>Facility with application APIs – Salesforce, SOAP, REST, etc.</li> <li>Prior experience with architecting business solutions using knowledge of Middleware, databases, and scripting languages</li> <li>Proficiency in SQL and XML sufficient to maintain a pre-existing database</li> </ul> Nice To Have: <ul> <li>Sysadmin and performance tuning skills</li> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Channel Operations Manager
San Francisco

2017-08-11T14:48:22-04:00

Operations

Channel Operations Manager

San Francisco,

We are looking for a Channel Operations Manager who will lead an international team that manages the onboarding and on-going operational challenges for distributors worldwide. This opportunity requires an experienced leader with high attention to detail, excellent problem solving abilities, and an enthusiastic attitude. Responsibilities: <ul class="ul1"> <li class="li1">Manage a team of Channel Operations specialists that have responsibilities globally, by region</li> <li class="li1">Support the onboarding process of new distributors including executive engagement and operational enablement through to systems set-up and logistics</li> <li class="li1">Become an expert on operations processes and serve as a go-to resource for internal and external constituencies on a day to day basis</li> <li class="li1">Collaborate with regional Distribution Account Managers to review distributor performance and identify areas of growth and improvement</li> <li class="li1">Identify gaps, and create process improvements to increase efficiency of regional ordering and fulfillment</li> </ul> Qualifications: <ul class="ul1"> <li class="li1">4 year college degree required, Masters degree strongly preferred</li> <li class="li1">Minimum 2-3 years leading a team in an operational or customer service capacity</li> <li class="li1">Knowledge of Cisco quoting and ordering tools preferred</li> <li class="li1">Excellent communication, presentation, and analytical skills</li> <li class="li1">Ability to manage and deliver on multiple and competing projects</li> <li class="li1">Proven problem solving skills with an emphasis on execution</li> <li class="li1">Willingness to travel internationally (up to 25%) </li> </ul>

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Customer Service Representative
San Francisco

2017-09-12T13:58:01-04:00

Operations

Customer Service Representative

San Francisco,

The Cisco Meraki team is made up of the best and brightest. We seek someone who enjoys working with sharp individuals in a fast-paced, rapidly growing work environment. Our Operations team handles the processing and delivery of Meraki products to customers around the world. As a Customer Support member, you will provide assistance to customers, sales reps and other departments in Meraki by answering their incoming inquiries via email and phone. Responsibilities: <ul> <li>Effectively communicate with third parties such as partners and customers regarding issues and customer service inquiries, both orally and in writing.</li> <li>Educate and assist customers and partners with (but not limited to): licensing, orders, processes, policies.</li> <li>Collaborate with the appropriate department to address any inquiry that requires additional information</li> <li>Escalate high priority inquiries to the supervisors/managers to ensure they are resolved immediately</li> <li>Ensure all inquiries are addressed within the established department SLA</li> </ul> Requirements: Knowledge and Skills: <ul> <li>Excellent organizational and teamwork skills</li> <li>Ability to work in a fast paced environment. </li> <li>Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties. Additional language fluency is a plus.</li> <li>Attention to detail.</li> </ul> Based in our sunny San Francisco office with stunning views of the AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with high quality snacks and cappuccino machines, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Export Supervisor
San Francisco

2017-08-16T12:51:55-04:00

Operations

Export Supervisor

San Francisco,

Are you an expert at shipping to challenging countries like Brazil, China, and Saudi Arabia? Are you able to build relationships with people you’ve never met that live halfway across the world? Are you interested in working with a dynamic group of people at a fast-growing company? Meraki is looking for an International Supervisor who will lead a team that manages the import and export challenges of our international partners, the sales team, and our operations team. This opportunity requires an experienced individual with high attention to detail, excellent problem solving abilities, and an enthusiastic attitude. We’re looking for an experienced, motivated World Specialist who thrives on the challenge of expanding an existing operation into new countries and regions. Responsibilities: <ul> <li>Manage a small and growing team of International Specialists</li> <li>Monitor day-to-day international shipping exception activities</li> <li>Manage country profiles to ship product globally</li> <li>Understand and communicate international shipping complexities on a per country basis</li> <li>Coordinate with couriers and forwarders to comply with Meraki’s international shipping procedures</li> <li>Provide international shipping guidance to customers and sales reps to ensure a positive customer experience</li> <li>Other duties as assigned</li> </ul> Requirements & Qualifications: <ul> <li>BA or BS required; degree in International Relations, International Business, Operations Management, or International Studies preferred</li> <li>4+ years of experience managing high-volume exports to Latin America, the Middle East, or a developing region</li> <li>2+ years of experience supervising a small team in a fast-paced environment</li> <li>Import/export experience with electronics strongly preferred over perishables or raw materials</li> <li>Proven track record of relationship building with a network of shipping and logistics contacts all over the world</li> <li>Impeccable organizational, analytical, and communications skills combined with a results-oriented mindset</li> <li>Advanced skills in Excel (vLookups, pivots, etc.) required; CRM and ERP system experience preferred</li> <li>Fluency in Spanish, Portuguese, French, Mandarin, or Arabic preferred</li> </ul> Based in our sunny San Francisco office with stunning views of the AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with high quality snacks and cappuccino machines, catered lunches every day, and a generous benefits package.

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Fulfillment Operations Supervisor
San Francisco

2017-08-16T12:55:08-04:00

Operations

Fulfillment Operations Supervisor

San Francisco,

Meraki makes the networking products and services that enable broadband access to thousands of networks and millions of client devices worldwide. One of the fastest growing divisions of Cisco, we offer great benefits, competitive salaries, and free lunches. We are a face-paced, creative, and customer-oriented company with a great office space right on the water in Mission Bay. We are looking for an Operations Supervisor who will lead the US team that manages operational transactions and facilitates the flow of shipments to our customers worldwide. This opportunity requires an experienced individual with high attention to detail, excellent problem solving abilities, and an enthusiastic attitude. Responsibilities: <ul> <li>Manage a small team of Operations Specialists</li> <li>Gain a thorough understanding of Meraki fulfillment processes and systems</li> <li>Oversee allocation of order transmissions to/from the third party warehouse</li> <li>Coordinate day-to-day activities and escalations at third party warehouse</li> <li>Accurately manage shipments to ensure a positive customer experience</li> <li>Other duties as assigned</li> </ul> Requirements and Qualifications: <ul> <li>BS or BA, preferably in a relevant field</li> <li>2+ years experience supervising a small team in a fast-paced environment</li> <li>4+ years experience working with a fulfillment warehouse and/or logistics team</li> <li>2+ years experience with an ERP System required; Salesforce.com and Dynamics GP skills are a plus</li> <li>Demonstrable experience with international shipping, customs documents, and carriers</li> <li>Impeccable organizational and communications skills</li> <li>Advanced skills in Excel (Index match, pivots, etc.)</li> </ul> 

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Fulfillment Project Manager
San Francisco

2017-09-21T13:51:05-04:00

Operations

Fulfillment Project Manager

San Francisco,

The Operations Team within Meraki, the cloud division of Cisco, is seeking a new Fulfillment Project Manager! This new position will be responsible for managing a wide variety of fulfillment projects particularly in launching new distribution centers from beginning to end. To be successful in this role, you will need to gain a thorough understanding of Meraki fulfilment systems, and drive the project deliverables to meet the go-live date. This person will oversee the launch and coordinate between Meraki and the distribution center to ensure a successful handover to the regional shipping team. Responsibilities: <ul> <li>Document standard operating procedures with the distribution center in alignment with Meraki processes</li> <li>Lead cross-functional meetings within Meraki and the distribution center for go-live readiness</li> <li>Develop and coordinate the UAT hand over strategy between Ops Project Managers and fulfilment team</li> <li>Lead user acceptance testing, identify system or process gaps, and drive change implementation with all stake holders</li> <li>Track open issues and coordinate with Developers to implement required changes in; Dashboard, Salesforce, and Great Plains</li> <li>Work with Meraki logistics to implement the warranty returns process at the distribution center</li> <li>Coordinate with Finance timing and process for Free Trials program</li> <li>Work with the distribution center and develop plan for product box and label replacement</li> <li>Coordinate with Finance process for fulfilment and duty invoice payment</li> <li>Other duties as assigned</li> </ul> Requirements and Qualifications: <ul> <li>Minimum 2-3 years experience in an Operations or Supply Chain role</li> <li>BA or BS degree required</li> <li>Experience working with a fulfillment warehouse and/or logistics team preferred</li> <li>2+ years of experience with an ERP System required; Salesforce.com and Dynamics GP skills are a plus</li> <li>Experience managing projects, timelines, and driving deliverables is highly preferred</li> <li>Exceptional business acumen with analytical and strategic thinking skills</li> <li>Excellent organizational and communications skills</li> <li>Proven ability to work effectively in a changing, rapidly growing environment</li> <li>Able to travel domestically and internationally up to 10%</li> <li>Ability to communicate with international distribution centers in different time zones through launch </li> </ul> 

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Inventory Specialist II
San Francisco

2017-09-20T01:56:12-04:00

Operations

Inventory Specialist II

San Francisco,

The Meraki Operations team is growing its team and is in need of a new Inventory Specialist. As our Inventory Specialist, you will be responsible for maintaining accurate inventory records, managing and reporting inventory levels, executing cycle counts, and performing inventory adjustments in Meraki’s ERP system. You will partner with multiple departments and distribution centers to ensure inventory accuracy globally. If you are an individual who pays high attention to detail, has excellent problem solving abilities, and has an enthusiastic attitude, then this role is for you. Responsibilities: <ul> <li>Work with Planning and DC’s to perform inventory Transfers</li> <li>Collaborate with vendors to perform Reverse Logistics</li> <li>Perform cycle counts and maintain supporting cycle count records</li> <li>Create ERP transactions for inventory adjustments and/or inventory movements</li> <li>Manage Meraki's inventory email inboxes</li> <li>Work with DC’s to perform upgrade tests</li> <li>Other duties as assigned</li> </ul> Requirements and Qualifications: <ul> <li>BS or BA degree is required</li> <li>1 - 3 years of experience handling inventory preferred</li> <li>Excellent organization and communications skills (phone, email, meetings)</li> <li>MS Excel advanced skills are required (pivots, basic formulas, VLOOKUPs)</li> <li>Experience with Salesforce and Dynamics GP or other ERP system preferred</li> <li>Proven analytical and problem solving skills</li> <li>Ability to adapt to changing conditions and work assignments</li> </ul> Based in our sunny San Francisco office with stunning views of the AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with high quality snacks and cappuccino machines, catered lunches daily, and a generous benefits package. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Operations Manager
Tokyo

2017-08-11T14:48:22-04:00

Operations

Operations Manager

Tokyo,

We are seeking an Operations Manager to enable and manage our partner operations in Japan. This individual must be able to hit the ground running, embrace change, and find excitement in working at the forefront of Cisco Meraki’s international expansion. You will be Meraki’s first Operations employee in Japan! As our our new manager, you will onboard and train a variety of new partner accounts, as well as working cross functionally within Meraki to support existing relationships and manage new process to improve product orderability. This role will also need to be familiar with operational processes pertaining to Meraki’s ability to fulfill customer orders in Japan, including but not limited to the import and export of product. This role is perfect for someone who enjoys learning something new every day and solving complex problems to make an impact in a fast-growing organization. Responsibilities: <ul> <li>Manage onboarding of new distributors including executive engagement and operational enablement through to systems set-up and logistics</li> <li>Become an expert on operation and fulfillment processes and serve as a go-to resource for internal and external constituencies on a day to day basis</li> <li>Be a point of contact for customs officials should questions about import and export arise</li> <li>Collaborate with regional distribution account managers to review distributor performance and identify areas of growth and improvement</li> <li>Identify gaps, and create process improvements to increase efficiency of regional ordering and fulfillment</li> <li>Communicate and cooperate with teams across international time zones</li> <li>Other duties as assigned</li> </ul> Qualifications: <ul> <li>3-5 years of experience in an operational or customer service capacity</li> <li>JLPT N1 or Japanese fluency equivalent, English fluency required</li> <li>Excellent communication, presentation, and analytical skills</li> <li>Familiarity working with cross functional teams in a fast paced environment</li> <li>High degree of motivation, autonomy in work, and organizational skills required</li> <li>Ability to manage and deliver on multiple and competing projects</li> <li>Proven problem solving skills with an emphasis on execution</li> <li>Energetic, personable, and comfortable working with just about anybody</li> <li>Knowledge of Cisco quoting and ordering tools</li> <li>Logistical experience with Japanese customs and importation processes</li> <li>BS or BA education equivalent, preferably in a relevant field</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Operations Order Administrator
San Francisco

2017-08-11T14:48:22-04:00

Operations

Operations Order Administrator

San Francisco,

The Cisco Meraki team is made up of the best and brightest. We are seeking someone who enjoys working with sharp individuals in a fast-paced, rapidly growing work environment. Our Operations Team handles the processing and delivery of Meraki products to customers around the world. As an Order Administrator, you will work with our Sales Teams, customers, and other departments within the company to review and process incoming purchase orders. Responsibilities: <ul> <li>Order processing – ensuring daily quotas are met; validating information from the customer to confirm all requirements are met; escalating or expediting orders as required by customers</li> <li>Customer service/support – handling inquiries from internal and external parties regarding operation policies and procedures via email, phone, chats and in-person</li> <li>Other miscellaneous tasks that may be required of the role (running reports, monitoring order flow, etc.) </li> </ul> Requirements: Work and Education: <ul> <li>1+ years experience, minimum, as an Order Admin/Data Entry Admin, Customer Service Representative, or similar Operations or Customer Service experience</li> </ul> Knowledge and Skills: <ul> <li>Familiarity with Microsoft Office programs, such as Word, Outlook, Excel</li> <li>Excellent organizational and teamwork skills</li> <li>Ability to work in a fast paced environment</li> <li>Familiarity with Salesforce.com is desirable</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Operations Order Administrator
London

2017-09-11T11:10:15-04:00

Operations

Operations Order Administrator

London,

Meraki makes the networking products and services that enable broadband access to thousands of networks and millions of client devices worldwide. Meraki believes in hiring the best and the brightest. We offer great benefits, competitive salaries and free lunches. But what really sets Meraki apart is the opportunity to work at a company that is growing rapidly; where we wear many hats, learn on the fly, and are rewarded for our efforts with happy customers and even faster growth. Meraki is a fast-paced, creative and customer-oriented company and we are looking for a Sales Order Administrator to support the Operations and Sales teams. This opportunity requires an experienced individual with high attention to detail, excellent problem solving abilities, and an enthusiastic attitude. Responsibilities: <ul> <li>Sales order processing for hardware, services, licenses</li> <li>Customer and sales data entry</li> <li>Domestic and international shipping quotations</li> <li>Warranty and returns processing</li> <li>Issues resolution</li> <li>Communication with internal and external Sales Reps</li> <li>Other duties as assigned</li> </ul> Requirements and Qualifications: <ul> <li>BA/BS degree</li> <li>1+ years experience as an Order Administrator, Customer Service Representative or similar Operations or Customer Service experience</li> <li>Excellent organization and communications skills (phone, email, meetings)</li> <li>Ability to work in a fast paced environment</li> <li>Professional, reliable, and able to multi-task</li> <li>Excellent organization and communications skills (phone, email, meetings)</li> <li>Able to work shifts ending as late as 6:00 PM</li> <li>Two week mandatory training on-site in our San Francisco office is required; please be cleared for international travel</li> <li>Previous Salesforce.com and Dynamics Great Plains (or other similar ERP system) experience is a perk</li> </ul> 

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Operations Returns Specialist
San Francisco

2017-08-11T14:48:22-04:00

Operations

Operations Returns Specialist

San Francisco,

The Cisco Meraki team is made up of the best and brightest. We seek someone who enjoys working with sharp individuals in a fast-paced, rapidly growing work environment. Our Operations Team handles the processing and delivery of Meraki products to customers around the world. As a Returns Specialist, you will work with our distribution centers to process returns, resolve customer issues and run reports or audits as required. Responsibilities: <ul> <li>Process return transactions of incoming equipment from our warehouses</li> <li>Authorize incoming return requests based on company policies; research outlier cases and coordinate with the account executives when higher level approval is necessary</li> <li>Communicate with customers, partners & distributors in regards to return logistics, credit processing & exception cases</li> <li>Coordinate with support techs, product management, sales executives and administrators to ensure that we provide the best possible customer experience</li> </ul> Requirements: Work and Education: <ul> <li>A Bachelor's degree, preferably in a relevant field, is No exceptions.</li> <li>2 - 3 years of transactional operations experience is highly preferable.</li> <li>2+ years of clerical or administrative experience in a field where attention to detail is necessary, such as medicine or law, also considered.</li> </ul> Knowledge and Skills: <ul> <li>Knowledge of RMA procedures is preferred.</li> <li>Demonstrable experience with data entry and invoice auditing.</li> <li>Customer service background, preferably customers who want to return merchandise or products.</li> <li>Excellent organizational and teamwork skills.</li> <li>Familiarity with Salesforce and Dynamics GP (or other ERP system) preferred.</li> </ul> Meraki is based in our sunny San Francisco office with stunning views of the AT&T Ballpark and the Bay beyond. As an employee here, you'll enjoy amenities like an onsite gym, multiple kitchens stocked with high quality snacks, catered lunches every day, and a generous benefits package. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Operations Specialist II
San Francisco

2017-09-21T13:16:05-04:00

Operations

Operations Specialist II

San Francisco,

<div> Our Operations team is very excited to continue growing our team by adding a new Operations Specialist II! As our new Operation Specialist II, you will support the shipping needs of customers, sales, and operations teams, and to facilitate the flow of shipments to customers. This opportunity requires an individual with high attention to detail, excellent problem solving abilities, and an enthusiastic attitude. Responsibilities: <ul> <li>Request freight quotes for daily shipments</li> <li>Work with domestic carrier exceptions and resolve them for customer satisfaction</li> <li>Carrier invoice coding and auditing.</li> <li>Manage daily shipments from office shipping station</li> <li>Other duties as assigned. </li> </ul> Requirements and Qualifications: <ul> <li>BS or BA degree is required.</li> <li>1 - 2 years experience working with a fulfillment warehouse and/or a logistics team preferred.</li> <li>Experience with shipping, carriers, and forwarders.</li> <li>Excellent organization and communications skills (phone, email, meetings).</li> <li>Proven analytical and problem solving skills.</li> <li>Ability to adapt to changing conditions and work assignments.</li> </ul> </div> <div> </div> <div>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</div>

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Order Administrator Supervisor
San Francisco

2017-09-05T19:15:32-04:00

Operations

Order Administrator Supervisor

San Francisco,

The Order Admin Supervisor will be responsible for managing the Order Admin Team to make sure the orders are processed within the SLA, express orders are prioritized and the inquires have been answered within 24 hours. The Order Admin Supervisor/Manager will be required to handle both internal and external escalations, to suggest solutions to complex problems and to represent the interests of the Order Admin Team. We are looking for a confident individual with sound judgment and good communications skills who is able to manage their team through the various changes and challenges this quickly growing company may present. Responsibilities: <ul> <li>Order processing <ul> <li>Understand the order entry process from beginning to end</li> <li>Answer questions from the team regarding the Orders team SOPs</li> <li>Report and help update any inefficiencies within SOPs</li> </ul> </li> <li>Workload management <ul> <li>Ensure that the team is processing orders efficiently and distributing tasks accordingly</li> <li>Checking that order cutoffs are being met on a daily basis</li> </ul> </li> <li>Handling escalations <ul> <li>Liaising between different departments to handle problems with orders and escalations to the right party as needed</li> <li>Managing order fixes and backend processes</li> </ul> </li> <li>Training <ul> <li>Provide back up to the Orders Team Trainer</li> </ul> </li> <li>Team Management <ul> <li>Address any immediate performance issues and providing guidance on resolving deficiencies</li> <li>Interface with each OA on a regular basis to track progress and help develop a career path</li> <li>Update the orders team on process changes and ensure it is documented</li> </ul> </li> <li>Inter-department collaboration <ul> <li>Work with various departments (Finance, Marketing, PM, etc). regarding projects and/or escalations related to order processing</li> </ul> </li> </ul> Requirements and Qualifications: <ul> <li>BS or BA degree is required</li> <li>Proven record of attention to detail</li> <li>Excellent communications skills (phone, email, meetings)</li> <li>Ability to adapt to changing conditions and work assignments</li> <li>Ability to work under pressure</li> <li>Experience with Salesforce and Dynamics GP or other ERP system preferred</li> <li>Management experience preferred</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

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Project Manager
San Francisco

2017-09-12T18:24:37-04:00

Operations

Project Manager

San Francisco,

We are eagerly looking for a Project Manager to join our Meraki Operations Team to help improve our operational business systems and continue Meraki’s integration with Cisco’s sales systems. As our new Project Manager, you will collaborate with Cisco teams outside of Meraki to further expand Meraki’s role in Cisco’s worldwide sales portfolio. You will also participate in the optimization of our current systems to scale with Meraki’s terrific year over year sales growth. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, have the ability to identify inefficiencies, gaps, or incompatibilities, and know how to work with developers to create project specifications and bring projects to fruition. Responsibilities <ul class="ul1"> <li class="li1">End to end responsibility for project management life cycle from requirements specification to deployment, along with issue and risk management;</li> <li class="li1">Manage process/technology projects required to integrate with Cisco in a precise, efficient manner;</li> <li class="li1">Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco;</li> <li class="li1">Monitor integrations with Cisco to ensure data passing and system data integrity;</li> <li class="li1">Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and flawless accuracy;</li> <li class="li1">Analyze detailed datasets to identify risks and opportunities.</li> </ul> Requirements and Qualifications <ul class="ul1"> <li class="li1">At least 2-3 years experience in an Operations or Supply Chain role is required, with experience in Operations or Supply Chain project management preferred; </li> <li class="li1">4 year college degree required;</li> <li class="li1">Exceptional business acumen with analytical and strategic thinking skills;</li> <li class="li1">Proven ability to work effectively in a changing, rapidly growing environment;</li> <li class="li1">Able to travel domestically and internationally up to 15%. </li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Sales Operations

Commission Analyst
San Francisco

2017-09-07T18:38:41-04:00

Sales Operations

Commission Analyst

San Francisco,

Here at Cisco Meraki, we're revolutionizing the way that people connect by making networks simpler and more intuitive. The Channel team works with our community of reseller partners to drive this impact and accelerate company growth. We're a highly interdisciplinary part of the Cisco Meraki organization, collaborating with sales, marketing, operations, and product management teams on a regular basis. We are seeking a proactive, data driven Sales Commission Analyst to join our Global Sales Operations team based in San Francisco. The Sales Commission Analyst is a key part of our small team responsible for developing Meraki’s commission structure, driving implementation and setting strategy for a rapidly growing and changing organization. In this role, you will own, develop and administer our commission plan processes and systems. This person will drive monthly payment calculations for monthly payroll. In this highly collaborative role, you will work with sales, sales operations, finance, and legal to build compensation plans and execute compensation strategy that align to Meraki’s growth strategy. You will be relied on for your analytical experience in measuring and reporting on sales performance and commission related expenses. You will hone your project management skills by integrating the Meraki commission platform with HR, CRM and other financial systems. Responsibilities: <ul> <li style="font-weight: 400;">Administer all aspects of Meraki’s sales compensation and commissions plans for the company’s global sales team</li> <li style="font-weight: 400;">Act as a business partner to global sales leadership and regional teams</li> <li style="font-weight: 400;">Build and implement new hire compensation plans, accelerators, and other sales compensation elements</li> <li style="font-weight: 400;">Maintain the organizational direct and overlay hierarchies to ensure accurate ensure crediting</li> <li style="font-weight: 400;">Research and resolve commission-related inquiries from the Sales teams</li> <li style="font-weight: 400;">Drive the annual sales commission planning process including, scenario modeling, data analysis, plan preparation, etc.</li> <li style="font-weight: 400;">Provide guidance and training to sales teams on commission plan structures, reports, policy, and other relevant processes.</li> <li style="font-weight: 400;">Routine system maintenance outside of calculations</li> </ul> Requirements: <ul> <li style="font-weight: 400;">2-3 year experience in commissions, finance, consulting, or another highly analytical role</li> <li style="font-weight: 400;">Expert in MS Excel – experience with pivot tables, complex formulas, lookup functions, nested IF statements, etc.</li> <li style="font-weight: 400;">Strong communications skills</li> <li style="font-weight: 400;">Ability to take initiative, work with highly confidential information, and set priorities with minimal direct supervision</li> <li style="font-weight: 400;">Strong analytical skills </li> <li style="font-weight: 400;">Ability to prioritize and accurately manage multiple projects, highly organized and thorough</li> <li style="font-weight: 400;">Extremely detail oriented</li> <li style="font-weight: 400;">Excited to continue to scale our commission process through supporting the sales team, developing our systems, and enhancing the commission model</li> <li style="font-weight: 400;">Experience using Salesforce.com is preferred</li> <li style="font-weight: 400;">Experience working with 3rd party commissions tools preferred (eg. Anaplan, Oracle, Xactly)</li> </ul>

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Sales Administrator
San Francisco

2017-08-30T18:37:06-04:00

Sales Operations

Sales Administrator

San Francisco,

We are seeking a Sales Administrator who will support the Canadian and US Commercial Field Sales Team based out of our San Francisco office. This job is perfect for someone interested in a career in sales support, a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment. Responsibilities <ul class="ul1"> <li class="li1">Provide support and assistance to the Canadian and US Commercial Field Sales Team by processing quotes, orders and resolving issues</li> <li class="li1">Field requests and solve escalations from Cisco Account Managers, partners, and customers</li> <li class="li1">Assist in resolving booking issues by working cross functionally with Operations, Finance, and Shipping/Export</li> <li class="li1">Handle domestic and international shipping inquiries</li> <li class="li1">Assist to ensure compliance with free trial process</li> <li class="li1">Become technically proficient with Salesforce.com and other sales systems</li> <li class="li1">Provide Salesforce.com reports and analytics</li> <li class="li1">Maintain sales procedures, processes and CRM database integrity</li> <li class="li1">Required start time dependent on regional coverage </li> </ul> Requirements <ul class="ul1"> <li class="li1">College degree preferred</li> <li class="li1">Minimum of 2 years work experience (sales support or customer service preferred)</li> <li class="li1">Expected to work from Meraki’s San Francisco office, full-time</li> <li class="li1">Strong attention to detail and critical thinking</li> <li class="li1">Experience with MS Office required and Salesforce.com preferred</li> <li class="li1">Organized, detail-oriented, self-directed, highly energetic, professional and flexible</li> <li class="li1">Comfortable multi-tasking in a fast paced team environment</li> <li class="li1">Excellent verbal and written communication skills</li> <li class="li1">Sense of humor</li> </ul> 

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Sales Administrator EMEA
London

2017-08-30T06:48:43-04:00

Sales Operations

Sales Administrator EMEA

London,

We are seeking a Sales Administrator who will support the EMEA field sales team based out of our London office. This job is perfect for someone interested in a career in sales support, a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment. Responsibilities <ul> <li>Provide support and assistance to the field sales team by processing quotes, orders and resolving issues</li> <li>Field requests and solve escalations from Cisco Account Managers, partners, and customers</li> <li>Assist in resolving booking issues by working cross functionally with Operations, Finance, and Shipping/Export</li> <li>Handle domestic and international shipping inquiries</li> <li>Assist to ensure compliance with free trial process</li> <li>Become technically proficient with Salesforce.com and other sales systems</li> <li>Provide Salesforce.com reports and analytics</li> <li>Maintain sales procedures, processes and CRM database integrity</li> <li>Required start time dependent on regional coverage</li> </ul> Requirements <ul> <li>University degree preferred</li> <li>Minimum of 2 years work experience (sales support or customer service preferred)</li> <li>Fluency in English to native level</li> <li>Expected to work from Meraki’s London office, full-time</li> <li>Strong attention to detail and problem solving skills</li> <li>Experience with MS Office required and Salesforce.com preferred</li> <li>Organised, detail-oriented, self-directed, highly energetic, professional and flexible</li> <li>Comfortable multitasking in a fast-paced team environment</li> <li>Excellent verbal and written communication skills</li> <li>Sense of humour</li> </ul>

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Sales Operations Analyst
Sydney

2017-08-11T14:48:22-04:00

Sales Operations

Sales Operations Analyst

Sydney,

Cisco Meraki is looking for a dedicated, data driven Sales Operations Analyst to join our team based in Sydney, Australia. The Sales Ops Analyst is the go to thought partner for our sales team, building new and better processes, developing and delivering insights, and creating and supporting dashboards to help sales leaders drive their business. In this highly collaborative role, you will be relied on as the expert in sales process, you will maintain and work in Salesforce.com, and you will deliver best practices to the broader Meraki teams in how to best use SFDC. You will test your analytical chops by building dynamic territory and revenue models to help build equitable sales patches, and you will need to rely on your communication prowess when providing these insights to sales leaders and executives. You hone your ability to manage large projects as Meraki continues to rapidly expand, resulting in the need for new processes and tools. <h2>Responsibilities:</h2> <ul> <li>Manage and improve upon existing sales and sales operations process</li> <li>Implement phase two of Meraki’s lead management process, including tools, process, and data architecture</li> <li>Build rep territory and segmentation models ; act as primary advisor on sales coverage</li> <li>Build and manage rep territory and lead routing rules in Salesforce.com</li> <li>Produce & automate weekly, monthly and quarterly reporting as required</li> <li>Develop and improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports</li> <li>Manage Salesforce user requests, system troubleshooting, and system escalations</li> <li>Create and maintain Salesforce policies, procedures, and process documentation</li> <li>Perform monthly revenue and account audits ensuring Salesforce.com is the source of truth</li> <li>Work with leadership on ad-hoc strategic operational projects</li> </ul> <h2>Requirements:</h2> <ul> <li>Curious, quick learner, who loves fast paced environments</li> <li>4+ years relevant experience in Sales Operations</li> <li>Experience with technical aspects of Salesforce, particularly in reporting and hierarchy management</li> <li>Strong analytic experience in financial modeling, data analysis and insights</li> <li>Ability to think globally and strategically, then roll up sleeves to execute</li> <li>Ability to prioritize tasks efficiently & solve problems independently</li> <li>High degree of attention to detail</li> <li>Energetic, personable, and comfortable working under tight deadlines</li> <li>Demonstrated ability to build collaborative relationships with other departments</li> <li>Experience with SQL and technical aspect of data (data warehousing, metadata) a plus</li> <li>Excel pro</li> <li>Bachelor’s Degree with a technical or quantitative focus</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Sales Operations Analyst
San Francisco

2017-08-11T14:48:22-04:00

Sales Operations

Sales Operations Analyst

San Francisco,

Cisco Meraki is looking for a dedicated, data driven Sales Operations Analyst to join our team based in San Francisco. The Sales Ops Analyst is the go to thought partner for our sales team, building new and better processes, developing and delivering insights, and creating and supporting dashboards to help sales leaders drive their business. In this highly collaborative role, you will be relied on as the expert in sales process, you will maintain and work in Salesforce.com, and you will deliver best practices to the broader Meraki teams in how to best use SFDC. You will test your analytical chops by building dynamic territory and revenue models to help build equitable sales patches, and you will need to rely on your communication prowess when providing these insights to sales leaders and executives. You hone your ability to manage large projects as Meraki continues to rapidly expand, resulting in the need for new processes and tools. <h2>Responsibilities:</h2> <ul> <li>Manage and improve upon existing sales and sales operations process</li> <li>Implement phase two of Meraki’s lead management process, including tools, process, and data architecture</li> <li>Build rep territory and segmentation models ; act as primary advisor on sales coverage</li> <li>Build and manage rep territory and lead routing rules in Salesforce.com</li> <li>Produce & automate weekly, monthly and quarterly reporting as required</li> <li>Develop and improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports</li> <li>Manage Salesforce user requests, system troubleshooting, and system escalations</li> <li>Create and maintain Salesforce policies, procedures, and process documentation</li> <li>Perform monthly revenue and account audits ensuring Salesforce.com is the source of truth</li> <li>Work with leadership on ad-hoc strategic operational projects</li> </ul> <h2>Requirements:</h2> <ul> <li>Curious, quick learner, who loves fast paced environments</li> <li>4+ years relevant experience in Sales Operations</li> <li>Experience with technical aspects of Salesforce, particularly in reporting and hierarchy management</li> <li>Strong analytic experience in financial modeling, data analysis and insights</li> <li>Ability to think globally and strategically, then roll up sleeves to execute</li> <li>Ability to prioritize tasks efficiently & solve problems independently</li> <li>High degree of attention to detail</li> <li>Energetic, personable, and comfortable working under tight deadlines</li> <li>Demonstrated ability to build collaborative relationships with other departments</li> <li>Experience with SQL and technical aspect of data (data warehousing, metadata) a plus</li> <li>Excel pro</li> <li>Bachelor’s Degree with a technical or quantitative focus</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Sales Planning and Insights Analyst
San Francisco

2017-09-22T15:24:04-04:00

Sales Operations

Sales Planning and Insights Analyst

San Francisco,

<h2>Sales Planning and Insights Analyst</h2> San Francisco Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you will shape the future of our business and the experiences of our employees and customers. In this highly collaborative role you work with sales, sales operations, finance, and senior leadership to forecast growth and set goals to achieve that growth. You will be relied on for your analytical skills, attention to detail, and enthusiasm for making any process more efficient. What you will do: <ul> <li style="font-weight: 400;">Assist in the end-to-end management of Meraki’s rapidly growing sales program: quota setting, headcount modeling, compensation plan development </li> <li style="font-weight: 400;">Develop a perspective on Meraki’s growth plan and counsel sales leadership on viable options</li> <li style="font-weight: 400;">Assist in a monthly business review of sales performance and KPIs to Meraki’s GM, COO, Head of Finance, and VP of Sales</li> <li style="font-weight: 400;">Own critical processes that are central to the delivery of accurate metrics (e.g., data models, data pipelines, reporting dashboard, etc.).</li> <li style="font-weight: 400;">Effectively communicate complex analytics to broader audiences in writing and presentation formats</li> <li style="font-weight: 400;">Partner across the organization to understand Headcount requirements and needs as well as organizational changes. Build scenarios and models to guide the planning process.</li> <li style="font-weight: 400;">Help scale the planning process as Meraki becomes the leader in the cloud networking space</li> </ul> You are: <ul> <li style="font-weight: 400;">Highly organized with exceptional attention to detail with the ability to manage multiple projects on a tight deadline</li> <li style="font-weight: 400;">A strong, concise communicator</li> <li style="font-weight: 400;">Comfortable with ambiguity and have enthusiasm for finding efficiencies</li> <li style="font-weight: 400;">Resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li style="font-weight: 400;">Positive and have a can-do attitude and a sense of humor</li> </ul> What we’re looking for in you: <ul> <li style="font-weight: 400;">2-3 years of experience in a finance, consulting or other highly analytical role</li> <li style="font-weight: 400;">Strong quantitative analysis, modeling, and logical reasoning skills</li> <li style="font-weight: 400;">Expert in Microsoft Excel</li> <li style="font-weight: 400;">Experience with SQL and other data query platforms a plus</li> <li style="font-weight: 400;">Experience with Salesforce.com a plus</li> </ul>

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Sales

Account Development Representative
San Francisco

2017-09-25T14:36:58-04:00

Sales

Account Development Representative

San Francisco,

As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying leads to the point of handoff to the sales force. You will maintain a thorough understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and quickly establish effective contacts. This is a high-energy position requiring an individual who is extremely motivated, enthusiastic and results-driven. Attention to detail is a must. As an ADR, it will be critical for you to conduct business dealings with prospects in a way that creates a superior customer/prospect experience that will set the stage for future product sales for Meraki. Responsibilities <ul> <li>High volume prospecting/calling into multiple organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully manage and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of sales opportunities</li> <li>Heavy use of Salesforce.com, and additional applications to manage all lead data and ensure data integrity</li> </ul> Qualifications <ul> <li>Excellent written and verbal communication skills </li> <li>Obsession with organization, detail, multitasking and time management</li> <li>Bachelor's degreed required - extracurricular involvement a plus!</li> <li>Ability to work in a fast paced and fun start up environment (Red Bull and coffee provided)</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Account Executive
San Francisco

2017-08-11T14:48:22-04:00

Sales

Account Executive

San Francisco,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). When we’re not working hard, we’re playing hard - dodging nerf darts, petting our office dogs, snacking on coconut chips, or gearing up for the next company happy hour. Our office makes working here pretty awesome too – headquartered in sunny Mission Bay, we’re a short walk to Giants games, breweries, and great food. But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, challenging, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships into a variety of accounts. You’ll join a passionate, high energy, fast moving sales team and will move deals through the sales cycle in collaboration with account teams, sales engineers, and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you must be able to manage a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You must also be able to expertly demonstrate Cisco Meraki technology via WebEx to end users and our partner organization. We’re looking for passionate account executives who are eager and unafraid to pioneer into new territories, clients, and accounts. If this sounds like you, what are you waiting for? Apply now! Requirements <ul> <li>2+ years of B2B sales experience in a revenue closing role with proven quota attainment</li> <li>Technology sales experience a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, and more each day</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> Need a little nudge? Here’s a quote from Josh, a former AE, to help convince you that we make good sales people great and provide you with all the tools you need to be successful: “Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.” – Josh Tobin, former AE who has been promoted to a Channel Account Manager Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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APJC Theatre Lead & Systems Engineering Director
Australia
Singapore

2017-08-11T14:48:22-04:00

Sales

APJC Theatre Lead & Systems Engineering Director

Australia,Singapore,

Field Based Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results. As the Meraki APJC (Asia Pacific, Japan, China) Theatre Leader and Systems Engineering Director, you will directly lead of team of inside and field SEs across the APJC region. You’ll be accountable for executing on regional sales goals by driving sales engineering programs and providing technical direction and executive guidance to the APJC sales team. At Meraki, our goal as leaders is to grow and develop brilliant teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A great team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki. What you will do: <ul> <li>Hire, coach, and develop a team of high-performing inside and field SEs to deliver against our sales goals and build strong internal and external relationships in service of an outstanding customer experience and continued rapid growth</li> <li>Drive the strategy and executive relationship for top accounts and deals in the region</li> <li>Bring together all Meraki cross-functional teams in the region to build a “regional team” culture and shared vision</li> <li>Work collaboratively to establish a regional strategy and priorities, and ensure all teams are working together to maximize results (inside, field, channel, systems engineering, marketing, strategy, Cisco sales leaders, etc.). Communicate progress clearly and regularly</li> <li>Be the regional executive sponsor in establishing strong working relationships with Cisco leaders across the region: ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our joint GTM approach to drive growth</li> <li>Represent the Theatre in providing a unified voice back to HQ around priorities, investment needs (product, marketing, operations, etc.), and strategy (including sales team structure, rules of engagement, headcount investment, etc.)</li> <li>Create closer alignment between field, inside, and channel leadership and individual contributors to contribute to better mentorship and career development opportunities for the team</li> <li>Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</li> </ul> Who you are: <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. You invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> <li>Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency</li> </ul> Minimum Qualifications: <ul> <li>BA/BS</li> <li>5 years experience managing a team of managers</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Intimate understanding of the pre-sales engineering process and related sales motions</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Knowledge of 802.11 wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc.</li> <li>Conversant in IT strategy, design, planning, and execution principles</li> <li>Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines</li> <li>Pan-APJC work experience</li> <li>50%-75% travel required, with 25% of your time spent at the Meraki office in Sydney</li> </ul> Preferred Qualifications: <ul> <li>MBA or master’s degree a plus</li> <li>CCIE or equivalent a plus</li> <li>Fluency in English plus one other major language from the APJC region</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Consulting SE - Service Provider, ASEAN
Philippines
Singapore
Thailand

2017-08-28T13:06:57-04:00

Sales

Consulting SE - Service Provider, ASEAN

Philippines,Singapore,Thailand,

As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted and sold by some of the world’s largest service providers. We are looking for a highly-motivated, technically-savvy and passionate individual to become the next rising star on our Service Provider (SP) team. In this role, your primary responsibility will be to team up with a high-performing Strategic Sales Manager to carry out technical pre-sales activities for sell-to and sell-through SP opportunities across the regions of ASEAN. Service Provider is a relatively new and fast-growing space for Meraki where you will play an integral role in closing the largest deals within the business. You will be the Meraki technology expert on these deals; architecting managed WiFi, switching and security offerings for SPs to sell to their customers. This role is unique in that you will be hands on throughout the process as you put your designs and our products to the test. Part of your role will also include technical enablement of your customer’s sales, operations, and marketing teams as well as support to automate Provisioning tasks. We require that you have 3-5 years of direct customer-facing experience preferably in the service provider industry. This role generally works remotely, and travels up to 50% to customer sites and regional corporate offices. Sound exciting? Read on for technical requirements. Demonstrated understanding and hands-on experience in the following areas: <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac, Wave 2, and Hotspot 2.0</li> <li>RF engineering</li> <li>SD-WAN (commercial and enterprise customers)</li> <li>Multi-site campus LAN and network design</li> <li>RADIUS and 802.1X</li> <li>Quality of Service design</li> <li>OSS & BSS integration</li> <li>BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to corporate networks</li> <li>Professional level certification required and must include one or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP, JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP, CISSP</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Consulting Systems Engineer
Chicago
Indianapolis
Kentucky
Ohio

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer

Chicago,Indianapolis,Kentucky,Ohio,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets. We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. This territory will cover commercial accounts in <span style="color: #000000; font-family: arial; font-size: small; font-style: normal; font-weight: normal; letter-spacing: normal; text-align: start; white-space: normal; word-spacing: 0px; display: inline !important; float: none;">Chicago/Indianapolis/ Southern Ohio/Kentucky. Responsibilities <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> Desired Skills & Experience <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Consulting Systems Engineer
New Jersey
Pennsylvania
Philadelphia

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer

New Jersey,Pennsylvania,Philadelphia,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets. We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. This territory will cover commercial accounts in Pennsylvania and New Jersey. Responsibilities <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> Desired Skills & Experience <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Consulting Systems Engineer
India

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer

India,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets. We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. This position is located in India. Responsibilities <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> Desired Skills & Experience <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCNA, CCNP, CCIE, CWNA, CCWP are a plus</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> <li>Fluent English required</li> </ul> 

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Consulting Systems Engineer
Kansas City
Minneapolis

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer

Kansas City,Minneapolis,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets. We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. This territory will cover commercial accounts in Minneapolis or Kansas City. Responsibilities <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> Desired Skills & Experience <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <div class="eoe-compliance-statement"> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Consulting Systems Engineer
Tokyo

2017-09-14T15:42:55-04:00

Sales

Consulting Systems Engineer

Tokyo,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets. We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. This position is located in Tokyo. Responsibilities <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> Desired Skills & Experience <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCNA, CCNP, CCIE, CWNA, CCWP are a plus</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> <li>Fluent Japanese to a native level and fluent English required</li> </ul> 

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Consulting Systems Engineer
Maryland
Virginia
Washington DC
West Virginia

2017-09-06T15:37:15-04:00

Sales

Consulting Systems Engineer

Maryland,Virginia,Washington DC,West Virginia,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets. We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our presales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization. This territory will cover public sector accounts in the Mid-Atlantic region. Responsibilities <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> Desired Skills & Experience <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> 

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Consulting Systems Engineer, Enterprise
France

2017-08-18T10:13:05-04:00

Sales

Consulting Systems Engineer, Enterprise

France,

As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted by Cisco’s largest customers across the globe. We are looking for a highly-motivated, technically-savvy and passionate individual to become the next rising star on our Systems Engineering team. In this role your primary responsibility will be to team up with a high-performing Product Sales Specialist and carry out technical pre-sales activities for new and existing opportunities. You should be able to design a network from the ground up and have a deep understanding of routing and switching protocols, allowing you to develop solutions that integrate with competitors’ complex networking infrastructures. We require that you have 3-5 years of direct customer-facing experience. This role will be working with Meraki's Enterprise accounts covering the French territory. This person will generally work remotely, with travel up to 50% to customer sites and regional corporate offices. Fluency in French and English are required. Sound exciting? Read on for technical requirements. Demonstrated understanding and hands-on experience in the following areas: <ul> <li> Routing and switching; expert level knowledge of L2 and L3 protocols </li> <li> Security architecture; VPN and next-generation firewalls </li> <li> WLAN technologies including 802.11ac and Wave 2 </li> <li> RF engineering </li> <li> SD-WAN (commercial and enterprise customers) </li> <li> Multi-site campus LAN and network design </li> <li> RADIUS and 802.1X </li> <li> Quality of Service design </li> <li> BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to corporate networks </li> <li> Professional level certification required and must include one or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP, JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP, CISSP </li> </ul> 

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Consulting Systems Engineer, Service Provider
Austria
Germany
Switzerland

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer, Service Provider

Austria,Germany,Switzerland,

As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted and sold by some of the world’s largest service providers. We are looking for a highly-motivated, technically-savvy and passionate individual to become the next rising star on our Service Provider (SP) team. In this role, your primary responsibility will be to team up with a high-performing Strategic Sales Manager to carry out technical pre-sales activities for sell-to and sell-through SP opportunities across the DACH region (Germany, Austria, Switzerland). Service Provider is a relatively new and fast-growing space for Meraki where you will play an integral role in closing the largest deals within the business. You will be the Meraki technology expert on these deals; architecting managed WiFi, switching and security offerings for SPs to sell to their customers. This role is unique in that you will be hands on throughout the process as you put your designs and our products to the test. Part of your role will also include technical enablement of your customer’s sales, operations, and marketing teams as well as support to automate Provisioning tasks. We require that you have 3-5 years of direct customer-facing experience preferably in the service provider industry. This role generally works remotely, and travels up to 50% to customer sites and regional corporate offices. Sound exciting? Read on for technical requirements. Demonstrated understanding and hands-on experience in the following areas: <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac, Wave 2, and Hotspot 2.0</li> <li>RF engineering</li> <li>SD-WAN (commercial and enterprise customers)</li> <li>Multi-site campus LAN and network design</li> <li>RADIUS and 802.1X</li> <li>Quality of Service design</li> <li>OSS & BSS integration</li> <li>BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to corporate networks</li> </ul> Professional level certification required and must include one or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP, JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP, CISSP Fluent German to a native level and fluent English required

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Consulting Systems Engineer, Service Provider
Atlanta
Boston
Chicago
Florida
North Carolina
Philadelphia
Raleigh
South Carolina
Washington DC

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer, Service Provider

Atlanta,Boston,Chicago,Florida,North Carolina,Philadelphia,Raleigh,South Carolina,Washington DC,

As a Consulting Systems Engineer, you will be revolutionizing the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted and sold by some of the world’s largest service providers. We are looking for a highly-motivated, technically-savvy and passionate individual to become the next rising star on our Service Provider (SP) team. In this role, your primary responsibility will be to team up with a high-performing Strategic Sales Manager to carry out technical pre-sales activities for sell-to and sell-through SP opportunities. Service Provider is a relatively new and fast-growing space for Meraki where you will play an integral role in closing the largest deals within the business. You will be the Meraki technology expert on these deals; architecting managed WiFi, switching and security offerings for SPs to sell to their customers. This role is unique in that you will be hands on throughout the process as you put your designs and our products to the test. Part of your role will also include technical enablement of your customer’s sales, operations, and marketing teams. We require that you have 3-5 years of direct customer-facing experience in the service provider industry. This role generally works remotely, and travels up to 50% to customer sites and regional corporate offices. Sound exciting? Read on for technical requirements. Demonstrated understanding and hands-on experience in the following areas: <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac, Wave 2, and Hotspot 2.0</li> <li>RF engineering</li> <li>SD-WAN (commercial and enterprise customers)</li> <li>Multi-site campus LAN and network design</li> <li>RADIUS and 802.1X</li> <li>Quality of Service design</li> <li>OSS & BSS integration</li> <li>BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to corporate networks</li> </ul> Professional level certification required and must include one or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP, JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP, CISSP 

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Consulting Systems Engineer, Service Provider
Belgium
Finland
Netherlands
Norway
Sweden

2017-08-11T14:48:22-04:00

Sales

Consulting Systems Engineer, Service Provider

Belgium,Finland,Netherlands,Norway,Sweden,

As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted and sold by some of the world’s largest service providers. We are looking for a highly-motivated, technically-savvy and passionate individual to become the next rising star on our Service Provider (SP) team. In this role, your primary responsibility will be to team up with a high-performing Strategic Sales Manager to carry out technical pre-sales activities for sell-to and sell-through SP opportunities across the Benelux and Nordic regions. Service Provider is a relatively new and fast-growing space for Meraki where you will play an integral role in closing the largest deals within the business. You will be the Meraki technology expert on these deals; architecting managed WiFi, switching and security offerings for SPs to sell to their customers. This role is unique in that you will be hands on throughout the process as you put your designs and our products to the test. Part of your role will also include technical enablement of your customer’s sales, operations, and marketing teams as well as support to automate Provisioning tasks. We require that you have 3-5 years of direct customer-facing experience preferably in the service provider industry. This role generally works remotely, and travels up to 50% to customer sites and regional corporate offices. Sound exciting? Read on for technical requirements. Demonstrated understanding and hands-on experience in the following areas: <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac, Wave 2, and Hotspot 2.0</li> <li>RF engineering</li> <li>SD-WAN (commercial and enterprise customers)</li> <li>Multi-site campus LAN and network design</li> <li>RADIUS and 802.1X</li> <li>Quality of Service design</li> <li>OSS & BSS integration</li> <li>BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to corporate networks</li> </ul> Professional level certification required and must include one or more of the following: CCNP, CCDP, CCIE, CWNP, JNNA, JNCP, JNCIA, JNCIS, JNCIP, JNCIE-ENT, ACMA, ACMP, ACMX, ACDX, ACSP, AWMP, CISSP Fluency in English required. Fluency in additional relevant language(s) preferred.

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Product Sales Specialist
India

2017-08-11T14:48:22-04:00

Sales

Product Sales Specialist

India,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets, and we are looking for a top-producing salesperson to join our team! As a Product Sales Specialist on the Cloud Networking team, you will be responsible for driving Cisco Meraki revenue in the India market. This position is based from your home office in that region (preferably near a major airport) with frequent travel to Cisco offices and customer sites. Through aggressive prospecting, identifying opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional Channel Partners and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. Responsibilities <ul> <li>Aggressively drive deals through close through channel partners and Cisco account teams</li> <li>Detailed, accurate quarterly forecasting</li> <li>Recruit new channel partners and develop existing partner relationships</li> <li>Work in a highly collaborative environment to partner Cisco Account Managers, Inside Sales Representatives, Sales Engineers, Marketing, and Channel Partners to maximize sales efforts and success rate</li> </ul> Requirements <ul> <li>Proven track record with documented quota attainment</li> <li>Experience selling to the Japan market, preferably through Channel Partners</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity</li> <li>Great relationship building skills and proven decision making ability</li> <li>Bachelor's degree required</li> <li>Based from home office with travel requirement of up to 75% within your assigned region</li> </ul>

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Product Sales Specialist, Commercial
Dallas
Houston

2017-08-11T14:48:22-04:00

Sales

Product Sales Specialist, Commercial

Dallas,Houston,

Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos in the Commercial markets, and we are looking for a top-producing salesperson to join our team! As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in the Commercial market throughout Houston and Dallas. Through aggressive prospecting, identifying opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>Responsibilities:</h2> <ul> <li>Aggressively close deals and consistently remain highly competitive in the market space</li> <li>Maintain and manage detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to aggressive YoY growth rates</li> <li>Be awesome</li> </ul> <h2>Requirements:</h2> <ul> <li>Consistent track record of proven success</li> <li>Experience selling networking solutions to commercial or enterprise accounts</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity</li> <li>Extraordinary relationship building skills and proven decision making ability</li> <li>Bachelor's degree required</li> <li>Ability to travel up to 50%</li> <li>Must show up every single day with willingness to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul>

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Product Sales Specialist, Toronto
Toronto

2017-09-20T13:28:36-04:00

Sales

Product Sales Specialist, Toronto

Toronto,

Want to be at the forefront of the Computer Networking Industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud based dashboard is being adopted into Cisco’s largest enterprise customers across the globe. We are passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year in the enterprise space. As a Product Sales Specialist, you will be revolutionizing the networking industry by advocating for a disruptive technology that is leading the way. You will cover Commercial accounts across Ontario, with most of the business being in Toronto. Your success will be equally dependent on your ability to drive a sales cycle through to close and on the relationships you develop with regional Cisco teams. You will also work cross-functionally with internal teams – product, marketing, operations, etc. to ensure successful customer outcomes. <h2>Responsibilities:</h2> <ul> <li>Drive sales cycle to close through Cisco account teams while establishing relationships and credibility</li> <li>Work existing pipeline and identify net new opportunities</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing and Channel Partners to drive revenue and contribute to aggressive YoY growth rates</li> <li>Execute quarterly briefings and business reviews with customers both locally and in San Francisco</li> <li>Be awesome</li> </ul> <h2>Requirements:</h2> <ul> <li>Consistent track record of proven success</li> <li>5+ years of experience selling into Enterprise customers</li> <li>10+ years of software, networking, cloud or security sales experience</li> <li>Bachelor's degree required</li> <li>Ability to travel up to 50%</li> <li>Must show up every single day with willingness to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul>

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Regional Manager, Systems Engineering
Singapore

2017-08-11T14:48:22-04:00

Sales

Regional Manager, Systems Engineering

Singapore,

The Cisco Meraki team is looking for a people-focused technical sales leader who provides technical direction and business guidance to the regional sales team. As the Director of Systems Engineering, you will be responsible for proactively developing and maintaining a team of high-performing SEs and continually seeking innovative methods for improving team performance. Based from your home office or a regional Cisco office, you will manage a team of commercial, public sector, and service provider SEs throughout Asia. You’ll be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. Desired Skills & Experience <ul> <li>Success in leading teams of highly technical individuals </li> <li>Thorough understanding of the pre-sales engineering process and sales processes</li> <li>Knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc.</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Demonstrated strong written, oral and presentation skills with the ability to discuss highly technical concepts to a variety of audiences, including executive level technical decision-makers</li> <li>Success working with Value Added Resellers and distribution challenges</li> <li>Success working with Product Management and Product Marketing organizations</li> <li>Demonstrated ability to develop and execute strategic initiatives</li> <li>A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges</li> <li>Ability to travel 50+% of the time</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Sales Manager, Benelux
London

2017-08-29T11:32:57-04:00

Sales

Sales Manager, Benelux

London,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customise the direction by ensuring our organisational challenges and opportunities are driving towards the best results. As a Meraki Inside Sales Manager, you will lead a team of Inside Sales Representatives covering the Benelux market to achieve our sales and talent development goals within the market. You will be responsible for setting the direction and empowering the success of your Inside Sales team responsible for: new customer acquisition, existing account management, and leveraging our channel partners to accelerate growth. At Meraki, our goal as leaders is to grow and develop brilliant teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A great team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, create simple paths for people to deliver their best work, and make decisions that will prioritise the long-term health of Cisco Meraki. What you will do: <ul> <li style="font-weight: 400;">Hire, coach, and develop a hungry and passionate team of 8 to 10 Inside Sales Reps to deliver against your sales goals and drive strong internal and external relationships in service of an outstanding customer experience and continued rapid growth.</li> <li style="font-weight: 400;">Set the tone for your team through your actions and words: Foster a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your team’s career development</li> <li style="font-weight: 400;">Coach and enable your Inside Sales Reps to grow as sales reps and hold them accountable for results (sales achievement and partner development).</li> <li style="font-weight: 400;">Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development.</li> <li style="font-weight: 400;">Build and drive territory strategy and priorities and communicate them clearly with your team. Continuously optimise our sales methodology and share best practices to improve efficiency and focus, enable greater scale, and yield better results.</li> <li style="font-weight: 400;">Partner with cross-functional teams to maximise results (channel, field sales, systems engineering, marketing, cisco sales leaders, etc.).</li> <li style="font-weight: 400;">Collaborate with Sales Enablement and People Operations to develop and execute individual and group training opportunities, identify development needs, and implement process improvement initiatives.</li> <li style="font-weight: 400;">Lead weekly business reviews and forecast activities to achieve sales goals and hold individuals accountable for outcomes.</li> <li style="font-weight: 400;">Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers.</li> </ul> You are: <ul> <li style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li style="font-weight: 400;">Career Champion. You invest in your team’s growth and development.</li> <li style="font-weight: 400;">Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li style="font-weight: 400;">Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</li> </ul> Minimum Qualifications: <ul> <li style="font-weight: 400;">BA/BS or equivalent practical experience.</li> <li style="font-weight: 400;">4+ years of sales experience with a minimum of 1 year in IT sales.</li> <li style="font-weight: 400;">Consistent track record of proven success.</li> <li style="font-weight: 400;">At least 1 year of people management experience.</li> <li style="font-weight: 400;">Experience selling through channel partners.</li> <li style="font-weight: 400;">Demonstrated organisational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines.</li> <li style="font-weight: 400;">Flexibility to travel when required.</li> <li style="font-weight: 400;">Fluency in English and Dutch required.</li> </ul> Preferred Qualifications: <ul> <li style="font-weight: 400;">MBA or master’s degree.</li> <li style="font-weight: 400;">A good understanding and interest in networking technology, software, or IT.</li> <li style="font-weight: 400;">International work experience.</li> </ul>

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Sales Manager, France
London

2017-08-11T14:48:22-04:00

Sales

Sales Manager, France

London,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customise the direction by ensuring our organisational challenges and opportunities are driving towards the best results. As a Meraki Inside Sales Manager, you will lead a team of Inside Sales Representatives covering the French market to achieve our sales and talent development goals within the market. You will be responsible for setting the direction and empowering the success of your Inside Sales team responsible for: new customer acquisition, existing account management, and leveraging our channel partners to accelerate growth. At Meraki, our goal as leaders is to grow and develop brilliant teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A great team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, create simple paths for people to deliver their best work, and make decisions that will prioritise the long-term health of Cisco Meraki. What you will do: <ul> <li style="font-weight: 400;">Hire, coach, and develop a hungry and passionate team of 8 to 10 Inside Sales Reps to deliver against your sales goals and drive strong internal and external relationships in service of an outstanding customer experience and continued rapid growth.</li> <li style="font-weight: 400;">Set the tone for your team through your actions and words: Foster a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your team’s career development</li> <li style="font-weight: 400;">Coach and enable your Inside Sales Reps to grow as sales reps and hold them accountable for results (sales achievement and partner development).</li> <li style="font-weight: 400;">Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development.</li> <li style="font-weight: 400;">Build and drive territory strategy and priorities and communicate them clearly with your team. Continuously optimise our sales methodology and share best practices to improve efficiency and focus, enable greater scale, and yield better results.</li> <li style="font-weight: 400;">Partner with cross-functional teams to maximise results (channel, field sales, systems engineering, marketing, cisco sales leaders, etc.).</li> <li style="font-weight: 400;">Collaborate with Sales Enablement and People Operations to develop and execute individual and group training opportunities, identify development needs, and implement process improvement initiatives.</li> <li style="font-weight: 400;">Lead weekly business reviews and forecast activities to achieve sales goals and hold individuals accountable for outcomes.</li> <li style="font-weight: 400;">Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers.</li> </ul> You are: <ul> <li style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li style="font-weight: 400;">Career Champion. You invest in your team’s growth and development.</li> <li style="font-weight: 400;">Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li style="font-weight: 400;">Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</li> </ul> Minimum Qualifications: <ul> <li style="font-weight: 400;">BA/BS or equivalent practical experience.</li> <li style="font-weight: 400;">4+ years of sales experience with a minimum of 1 year in IT sales.</li> <li style="font-weight: 400;">Consistent track record of proven success.</li> <li style="font-weight: 400;">At least 1 year of people management experience.</li> <li style="font-weight: 400;">Experience selling through channel partners.</li> <li style="font-weight: 400;">Demonstrated organisational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines.</li> <li style="font-weight: 400;">Flexibility to travel when required.</li> <li style="font-weight: 400;">Fluency in English and French. </li> </ul> Preferred Qualifications: <ul> <li style="font-weight: 400;">MBA or master’s degree.</li> <li style="font-weight: 400;">A good understanding and interest in networking technology, software, or IT.</li> <li style="font-weight: 400;">International work experience.</li> </ul>

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Systems Engineer
San Francisco

2017-08-11T14:48:22-04:00

Sales

Systems Engineer

San Francisco,

Summary As a Systems Engineer based in our San Francisco, CA headquarters, you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams. Responsibilities <ul> <li>Act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries</li> <li>You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyze clients’ needs, and develop technical solutions in a pre-sales environment</li> <li>Become the technical subject matter expert on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO)</li> <li>Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience</li> <li>Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions</li> <li>Understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions</li> <li>Create design/deployment guides for both external and internal audiences</li> <li>Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support</li> <li>Be awesome</li> </ul> Desired Skills and Experience <ul> <li>Proven track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise networking engineering/administration role</li> <li>Expert knowledge in full stack networking, wireless site surveys, large campus network design, network security strategies, capacity planning, and common networking deployment challenges</li> <li>Expert knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.</li> <li>Familiarity with UTM/security features and functionality (IDS/IPS, dynamic VPN’s, content filtering, packet inspection, NAC, ACL’s, QoS)</li> <li>Familiarity with WAN design (MPLS, BGP, IP VPN’s)</li> <li>Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS)</li> <li>Familiarity with wireless networking fundamentals including site survey activities, high density planning/troubleshooting, and roaming (802.11a/b/g/n/ac, WPA2, 802.1x, EAP, 802.11r, PMK, OKC, 802.11e/WMM, BYOD)</li> <li>Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL</li> <li>Understanding of technical sales activities, challenges, and enablement strategies preferred</li> <li>Exceptional communication skills, both verbal and written</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>CCNA, CWNA, CCNP, CCDP, CCIE are a plus</li> <li>Bachelor or Master’s degree in Computer Science, Computer Engineering or a related discipline</li> <li>Must be authorized to work in the U.S.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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