mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Engineering
Sales
Support

Department Spotlight

Build Something Better

Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

Hack the Full Stack

Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

—Meghan Gaudet, Front-End Hacker
Department Spotlight

Winners Wanted

The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

How We Close

Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

—Josh Tobin, Inside Sales Rep
Department Spotlight

How We Solve

Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

Support with Impact

Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

—Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

AT&T Park
Music venues
Dogpatch Climbing Gym
Hotel Utah Saloon

SFMOMA
Philz Coffee
Caltrain Station
21st Amendment Brewery

Meraki HQ

Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.

Photos by Jasper Sanidad

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
Excellent medical, dental, and vision insurance.

Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

Full Stack Engineer
San Francisco

2020-10-21T17:45:54-04:00

Engineering – Software

Full Stack Engineer

San Francisco,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 3+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 2+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 2+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Front End Engineer
Austin

2020-10-20T13:04:12-04:00

Engineering – Software

Lead Front End Engineer

Austin,

The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Cisco Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. At Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a Lead Front End Engineer at Meraki, you will help design and build the UI for Meraki's Dashboard - the window to the entire Meraki experience. From Dashboard, our customers can control their entire Meraki stack: switches, access points, firewalls, client devices, cameras, and more. You will work across the stack with other developers, UX designers, and product management to build and improve the Dashboard web application. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>What you will do:</h2> <ul> <li>Craft data rich visualizations to intuitively display the performance of different networks and applications</li> <li>Work on initiatives to provide a delightful network management experience</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> <li>Build web pages that uses Meraki RESTful API endpoints</li> <li>Perform in-depth code reviews</li> <li>Provide technical leadership to junior team members</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+years of experience in designing, developing and testing enterprise class web applications</li> <li>3+years of experience in object oriented programming with JavaScript, HTML/CSS/SASS, webpack, Node.js, React/Redux or similar libraries and test frameworks such as Mocha</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems</li> <li>Are passionate about what you do and ignite people around you</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, rspec and Postgres</li> <li>Experience with Git and Gerrit</li> <li>Experience with designing and developing RESTful API endpoints</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.)</li> <li>Have working knowledge of network protocols used on both local and wide-area networks</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Full Stack Engineer
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Software

Lead Full Stack Engineer

San Francisco,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Site Reliability Engineer, Cloud Platform
Austin
Chicago
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Austin,Chicago,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to manage and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering. Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient! <h2>Responsibilities:</h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster solid engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>You enjoy mentoring and coaching other engineers, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Site Reliability Engineer, Developer Tools
Chicago
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Lead Site Reliability Engineer, Developer Tools

Chicago,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Senior Site Reliability Engineer on the Developer Tools team you will be designing and implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. <h2>Responsibilities:</h2> <ul> <li>Architect, design and implement systems and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li>Understand the needs of a diverse engineering team to drive the evolution of systems and processes that enhance the developer experience.</li> <li>Champion best practices and great engineering culture across the company.</li> <li>Collaborate with a team of engineers to test your ideas and understand the system, with an emphasis on mentoring and elevating junior team members.</li> <li>Identify and drive opportunities to improve automation for the company.</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 4+ years of experience designing, deploying and operating mid to large scale enterprise or cloud environments.</li> <li>Have 7+ years of experience programming with languages like Ruby, Scala, Python.</li> <li>Are proficient and comfortable managing modern Unix/Linux operating systems/distributions.</li> <li>Have expertise in automating continuous integration/deployment systems and relevant tools (such as Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Have a deep understanding of systems and application design, including the operational trade-offs of various designs.</li> <li>Build consensus, communicate technical designs clearly to diverse audiences, and produce clear and comprehensive documentation of your work.</li> <li>Are able to prioritize tasks, work independently, and call out exceptions effectively.</li> <li>BS or MS degree in Computer Science or Engineering, or equivalent experience.</li> </ul> Keywords: Site Reliability Engineering, Developer Tools, Developer Efficiency, Software Engineering, Jenkins, Artifactory, Terraform Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Release Manager
Chicago
Remote within US
San Francisco
San Jose

2020-10-22T07:37:29-04:00

Engineering – Software

Release Manager

Chicago,Remote within US,San Francisco,San Jose,

About Meraki At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki believes that the quality of our product is dependent on our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. About the Team As Release Engineer, you will be fully embedded in our MS (switching) appliance software team and be responsible for ensuring a structured and efficient firmware release process. You will analyze the stability of released firmware, create and prioritize test cases for our testing team, recommend software improvements to our development team, and track bugs and regressions. You will drive our product's firmware release cycle and serve as point person for the software and product management teams. A Day in the Life of a Release Engineer: <ul> <li>Driving the firmware release process from choosing a candidate firmware all the way to releasing it to GA</li> <li>Reviewing support cases to identify regressions in released firmware and shepherding them to resolution</li> <li>Working closely with chipset vendors to prioritize reported issues and plan for 3rd-party code integration into software releases</li> <li>Assisting in planning and execution of agile ceremonies to clear issues blocking release</li> <li>Collecting sentiment reports from our sales and support teams</li> <li>Working closely with partners - PM, test teams and development teams to supervise progress of firmware release candidates</li> <li>Helping to decide priorities and roadmap for software testing and development</li> </ul> You are an Ideal Candidate if you: <ul> <li>Have 2+ years of experience with release management or software regression analysis</li> <li>Broad working knowledge of networking such as: TCP/UDP, IPv4, IPv6, 802.1x Authentication, VLANS, Spanning Tree, Multicast</li> <li>Are highly analytical and have good attention to detail</li> <li>Work well both independently and as part of a team of developers and test engineers</li> <li>Make data-driven decisions</li> <li>Have phenomenal presentation and communication skills</li> </ul> Bonus Points for: <ul> <li>Have experience with relational databases and query languages (SQL)</li> <li>Experience with Data Analytics/Visualization tools and libraries</li> <li>Detailed knowledge of the Meraki MS product portfolio</li> <li>Experience with git & scripting</li> <li>Knowledge of Agile and Scrum methodologies</li> <li>Experience with project management tools such as Jira</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Full Stack Engineer
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Full Stack Engineer

San Francisco,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Platform Engineer, MR
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Platform Engineer, MR

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year. As a Senior Platform Engineer, you will focus on the following: <ul> <li>Define next generation architecture, mentor junior engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping produ</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> Bonus points for: <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Product Security Engineer
Chicago
Remote within US
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Product Security Engineer

Chicago,Remote within US,San Francisco,San Jose,

Meraki Engineers breathe life into our cloud-managed networking devices, which range from enterprise-grade switches and routers to wireless access points and security cameras. We are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise-scale networks using a simple point and click interface. With this one of a kind solution, customers can monitor, reconfigure, and update any Meraki node, or thousands of nodes, anywhere on their network from anywhere in the world. It also allows Meraki to rapidly detect, diagnose, and correct problems in the customer’s network, sometimes even before they know there is a problem. We are passionate about building real products that our customers love. As a member of our firmware security team, you will have a substantial impact on the security of millions of Meraki users all around the world. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. We believe in encouraging a positive culture by hiring, coaching, and empowering smart, helpful, humble people. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge and stocked full of food and drinks. <h2>As a Senior Product Security Engineer you will:</h2> <ul> <li>Perform hardware and firmware security assessments of our flagship product offerings</li> <li>Assess our cryptographic and protocol solutions</li> <li>Evaluate product security tools for internal consumption and prototype new automation tooling to improve our detection capabilities</li> <li>Collaborate with hardware engineers on security features such as secure boot, cryptographic accelerators, and tamper protection features</li> <li>Collaborate with engineers to design, review, and develop solutions that give our customers optimal and secure solutions</li> <li>Contribute to technical guidelines and IoT security best practices</li> <li>Collaborate with Software Engineers across product teams to continually add security refinements to our firmware design, development, and deployment practices</li> <li>Monitor and triage incoming firmware issues from our public bug bounty program</li> <li>Perform firmware reverse engineering and binary analysis</li> </ul> You are an ideal fit for this role if you have: <ul> <li>5+ Years of professional experience in Software Engineering, Computer Science, Information Security or related field</li> <li>2+ years of penetration testing or offensive security experience</li> <li>Meaningful professional experience in penetration testing targeting hardware, firmware, and connected devices</li> <li>Attacker mindset and a real passion for breaking all the things</li> <li>Solid knowledge of Linux and embedded systems security</li> <li>Experience with attack techniques such as fuzzing, Metasploit, etc.</li> <li>Deep understanding of a broad spectrum of security vulnerabilities and attack vectors, including exploitation and mitigation</li> <li>Ability to explain sophisticated security problems and expert advice on secure design</li> <li>Strong communication skills, particularly written communication</li> <li>Strong quantitative and analytical skills, proven ability to supervise and successfully complete complex security projects</li> <li>Are comfortable using source-level debuggers, hardware/JTAG debuggers, network protocol analyzers, or logic analyzers to diagnose problems at all layers of the system</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Networking knowledge, especially TLS security architecture details</li> <li>Experience with cryptography fundamentals, Secure Boot, or Trusted Platform Modules (TPM)</li> <li>Experience with reverse engineering/decompilation tools such as radare2 and IDA Pro</li> <li>Know common bus protocols like PCI, I2C, SPI, and LPC</li> <li>Have experience reading schematics and data sheets</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All location offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Network
San Francisco

2020-10-21T20:03:52-04:00

Engineering – Software

Senior Site Reliability Engineer, Network

San Francisco,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar! In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites. You will be responsible for design, development and operational aspects of the global network which supports our private cloud. We believe in automating manual tasks with the right tools. You will design, build and run automated network systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. In conjunction with advanced network fundamentals we embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years experience designing, deploying and operating mid to large network environments.</li> <li>Your interest spans beyond routers and switches, you enjoy solving end-to-end problems and have experience with protocols at all layers of the OSI model (ARP, DNS, HTTP, etc).</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.</li> <li>Have experience working on production systems where you responded to issues quickly to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> <h2>Example projects include:</h2> <ul> <li>Design, implementation and management of an overlay network to support 1000’s of containers.</li> <li>Automated testing infrastructure to accelerate the velocity at which we can deploy changes.</li> <li>Developing monitoring tools that provide visibility into the performance and reliability of our network infrastructure.</li> </ul> Bonus points for experience with: Network Security, BGP, OSPF, IPv6, TCP BBR, DMVPN, IPSec, MACSec, NMS, advanced Unix/Linux, system administration, scripting/Bash/Ruby/Python, project management experience, AWS/Azure, Docker, K8s, SDN/Openstack/Openflow, Ansible/Puppet/Chef, REST/SOAP APIs, TLS or Cloud/ISP/Telco exposure. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Software Engineering Manager - MX Routing
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Software Engineering Manager - MX Routing

San Francisco,

<h2>Location: San Francisco or San Jose</h2> <h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free people to focus on their mission. Our cloud-managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the MX Routing team that develops routing, forwarding, VPN, SD-WAN, and IPv6 functionality for the MX SD-WAN Security Appliance. Our products are used in over a million networks, and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. The Meraki MX team delivers simple to use yet powerful, scalable and groundbreaking cloud-managed solutions to customers. <h2>The Opportunity:</h2> You will lead a team of software engineers that design, develop, test, maintain, and improve the software stack that provides the MX's routing, forwarding, VPN, and SD-WAN functionalities. As a leader, you will be driving all technical aspects of software delivery, including requirements definition and refinement, design, implementation, unit and system level testing, as well as deployment. You will partner with product management and engineering leadership to define the roadmap for all things routing and forwarding. You will attract, grow, and retain talent, provide technical direction and career development opportunities, and cultivate the team's culture of quality, collaboration, and inclusiveness. <h2>What we look for in your background:</h2> <ul> <li>8+ years of management experience in the embedded software industry.</li> <li>12+ years of technical leadership experience in the networking industry.</li> <li>Experience in managing a geographically dispersed team of senior software engineers and managers.</li> <li>Good understanding of TCP and UDP mechanics including ability to interpret packet captures.</li> <li>Experience with IPv4 and IPv6, routing protocols.</li> <li>Experience with L3 to L7 network services (NAT, Load Balancing, High Availability, Firewalling, IPsec VPN).</li> <li>A strong understanding of IP networking and support of fundamental IP services and protocols (DNS, HTTP(S), SSH, IPsec)</li> <li>Experience with development in the Linux environment.</li> <li>Experience with mentoring software engineers.</li> <li>Experience with delivering networking product(s) to customers.</li> <li>Excellent communication skills and ability to get work done across functional groups.</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Experience with modern C++ (C++11 and further).</li> <li>Experience with one or more open-source networking software frameworks (e.g., VPP, DPDK, Click Modular Router).</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban).</li> <li>Working experience with Click router.</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Switching Platform
Austin
Chicago
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Software Engineer, Switching Platform

Austin,Chicago,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed networking devices, which range from switches, routers, and wireless access points to desktop phones and security cameras. We leverage real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. Platform bring-up Engineers take the lead in building new Meraki products by integrating everything from bootloaders to web servers on prototype hardware. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. As a Senior Embedded Engineer, you will focus on the following: <ul> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.</li> <li>Collaborate with our Hardware Engineering team on component selection and high-level architecture for new Meraki products.</li> <li>Collaborate with our manufacturing partners to develop secure, reliable, and scalable manufacturing processes.</li> <li>Integrate vendor board support packages and software development kits with our firmware and build system.</li> <li>Develop, port, and debug Linux device drivers.</li> <li>When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.</li> <li>Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development.</li> <li>Have solid experience with ethernet switching chipsets (i.e. Broadcom, Marvell, etc.).</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.</li> <li>Have experience reading schematics and data sheets.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Upstreaming Linux patches.</li> <li>Experience with multi-threaded or parallel programming.</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All location offer a generous benefits package.  Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Test Automation
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Software Engineer, Test Automation

San Francisco,

<h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the test automation team that is fully embedded within Software Engineering. We handle all types of projects surrounding the quality of our MS switching portfolio by leveraging our in house automation framework. This includes development of tests for cutting edge new features spanning from the access layer to the core, as well as developing the testing framework itself to support new use cases and workflows. <h2>The opportunity:</h2> Our products are used in over a million networks and our customers rely on our products to serve ten of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make direct impact to the success of our business. A DAY IN THE LIFE OF A TEST AUTOMATION ENGINEER: You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>What we look for in your background:</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>5+ years of experience in computer networking focus role</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Strong knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.</li> <li>Passionate about automation testing</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Worked with Layer 3 dynamic routing protocols like OSPF, BGP, PIM, etc.</li> <li>Experience with SQL and other database concepts</li> <li>Experience in scaling or performance testing using equipment such as Ixia or Spirent</li> <li>Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.</li> <li>Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA</li> </ul> <h2>Wondering What Working At Cisco Meraki Is Like?</h2> Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer, MS
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Senior Systems Software Engineer, MS

San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior/Technical Leader, Machine Learning Engineer
San Francisco

2020-10-21T21:49:12-04:00

Engineering – Software

Senior/Technical Leader, Machine Learning Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a Machine Learning engineer on the Insight team, you will collaborate with firmware and full stack engineers to design, plan, and build customer-facing analytics tools. Meraki's cloud-managed model offers a unique opportunity to draw upon data from millions of networks across our wide ranging customer base. The goal is to use the rich telemetry data available from these networks and combine it with the power of machine learning and the cloud to build an analytics engine that can provide intuitive, yet detailed insights into the performance of customer networks. Given the size and scope of Meraki's deployment, this provides a unique engineering opportunity to build an impactful solution that can help improve our customer experience at large. The Meraki Insight team is building the next generation of analytics products. We offer customers unique visibility into their IT infrastructure. Our engineers excel at manipulating complex data sets into clear visualizations and utilizing Machine Learning and AI techniques to facilitate better outcomes. We are passionate about building products our customers love. <h2 id="JD:Grade10-SeniorMachineLearningEngineer,MI-Exampleprojects">Example projects</h2> <ul> <li>Build a system that ingests real-time streams of network performance data and identifies network performance degradation, optimizing for both low latency and few false positives</li> <li>Design models that predict network performance for customers to help them understand their network performance issues</li> <li>Work with firmware and backend engineers to design uplink selection algorithm for SD-WAN</li> <li>Collaborate with full stack engineers to make intuitive data visualizations and integrate predictions seamlessly and powerfully into the user experience</li> <li>Build, maintain, and monitor data pipelines and infrastructure for training and deploying models</li> </ul> <h2 id="JD:Grade10-SeniorMachineLearningEngineer,MI-Requirements">Requirements</h2> <ul> <li>5+ years of relevant industry experience</li> <li>Advanced training in mathematics, statistics, and modeling</li> <li>Experience programming in Python AND some other programming language like scala, golang, ruby, etc.</li> <li>Experience working with algorithms and building models for supervised and unsupervised learning.</li> <li>Experience using data processing and ML libraries such as Pandas, Scikit-Learn, Tensorflow, Keras, etc.</li> <li>Experience working with distributed computing engines like Apache Spark, etc. and real time data streaming services like Amazon Kinesis.</li> <li>Experience implementing and monitoring data pipelines.</li> </ul> <h2 id="JD:Grade10-SeniorMachineLearningEngineer,MI-Bonusqualifications">Bonus qualifications</h2> <ul> <li>Experience or interest in networking</li> <li>Experience or interest in Explainable AI techniques and visualizations</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Platform Engineer
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Technical Leader, Platform Engineer

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year. As a Technical Leader, you will focus on the following: <ul> <li>Define next generation architecture, mentor junior engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping produ</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> Bonus points for: <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul>   Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Wireless (L2/L3) Features
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Engineering – Software

Technical Leader, Wireless (L2/L3) Features

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. In this role, we are looking for someone to help us expand and refine the capabilities of our wireless access points beyond simply Wifi. As the world becomes more connected the need to support and simplify that connectivity grows. As a senior wireless feature engineer, you will be tasked with architecting and implementing systems that help establish Meraki APs as viable and fully capable IoT gateways. You will work with a variety of sensors including, but not limited to environmental and security sensors, thermostats, door locks and more. With millions of Meraki APs deployed worldwide, this is an unrivaled opportunity to build something that could have an immediate and significant impact throughout the world. Here at Meraki, we… <ul> <li>Believe that the quality of our product is dependent on the quality of our engineers.</li> <li>Place a high value on nurturing the growth and development of everyone on our team.</li> <li>Foster an open and encouraging workplace where everybody is given the opportunity to succeed.</li> <li>Are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about.</li> </ul> With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>Example projects within this role:</h2> <ul> <li>Developing an onboard software-defined radio to allow communicating over various protocols.</li> <li>Crafting and implementing a secure and efficient authentication mechanism to allow safe and easy client connections.</li> <li>Integrating Wi-Fi and IoT drivers to add support for established protocols and systems.</li> <li>Establishing a reporting system that is simple and intuitive and gives customers good insight into their network and clients.</li> </ul> <h2>As a Technical Leader, you will:</h2> <ul> <li>Be at the forefront of architecture, design, own projects from initial ideas, block-diagram concepts, to prototype, all the way to shipping features in next-generation Meraki products</li> <li>Participate and lead various architectural discussions. Collaborate with Product Management teams and cross-functional software teams to develop secure, reliable, and scalable features that are built with simplicity and quality in mind.</li> <li>When things don’t go quite as planned— be bold to dig into the code and come up with clear ideas to move forward, guiding, mentoring junior engineers and be the point of contact for features owned and produced by the team!</li> <li>Collaborate with other Engineers across product teams to continually improve our Feature design, development, and deployment practices</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 10+ years of experience writing professional production C and/or C++ code for embedded system architecture</li> <li>Strong knowledge of TCP/IP(v4, v6) networks, Layer 2, Layer 3 networking, QoS, Security, application security expertise (L2/L3 firewall, IPS, IDS), DNS, DHCP, ARP</li> <li>Expertise in developing Linux user space and kernel space code, knowledge of memory, linux stack, IPC mechanisms & SKB</li> <li>Experience with build systems (Yocto, OpenWRT) and Gnu Makefiles</li> <li>Comfortable working with network protocol analyzers like Wireshark, using Traffic generating tools Ixia chariot</li> <li>Have effective interpersonal skills and a strong ability to collaborate with others.</li> <li>Are proactive and willing to learn new things and tackle new challenges.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Knowledge of wireless protocols (e.g., 802.11r, 802.11v, 802.11r, Wi-Fi 6, Bluetooth, Zigbee, 4G)</li> <li>Deep understanding of wireless protocols and network security fundamentals</li> <li>Experience building Cloud-based infrastructure and services (e.g. Web applications).</li> <li>Passion to lead, improve code, implement design patterns, best coding practices.</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering – Hardware

Embedded Software/Diagnostic Engineer
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Hardware

Embedded Software/Diagnostic Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our San Francisco hardware team is seeking an Embedded Software/Diagnostics Engineer who will play a multifaceted role, connecting with Meraki’s Hardware and Software groups, and overseas JDM partners. They will be the driving force in communicating and directing sophisticated software assignments to the non-local teams. Additionally, you’ll contribute to IoT and FPGA work, light security code bring-up and sequencing, and collaborating with Cisco’s security team. Your work will impact all of Meraki’s product lines -- including new additions -- and do so across our widespread JDM ecosystem.  Join our high-impact team and work with every part of the machine that brings the Meraki magic to market! You will: <ul> <li style="font-weight: 400;">Work with firmware resources and incorporate feedback into development plan</li> <li style="font-weight: 400;">Test BSP/SDK to bring POCs and early samples to minimum functionality</li> <li style="font-weight: 400;">Validate manufacturing functions in hardware</li> <li style="font-weight: 400;">Collaborate with JDMs to outline block diagrams and schematics to ensure proper hardware designs are followed</li> <li style="font-weight: 400;">Develop architecture, author PRDs, and lead RFQs for our new security portfolio</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics, and drive vendor approvals</li> <li style="font-weight: 400;">Collaborate with Quality to build a testbed for firmware release qualification and validation</li> <li style="font-weight: 400;">Develop Meraki drivers for custom circuitry for peripherals such as fans, sensors, and power supplies</li> <li style="font-weight: 400;">Define and maintain firmware structural standard across Meraki platforms (memory mapping, RTL code, LED drivers, etc)</li> <li style="font-weight: 400;">Define and implement or guide FPGA glue logic, reset/CLK logic, and compilation with trusted security technology</li> <li style="font-weight: 400;">Collaborate with NPI teams; including ME, sourcing, packaging, certification, and quality; and provide technical mentorship as needed</li> <li style="font-weight: 400;">Work both independently and cross-functionally to ensure timely deliverables.</li> </ul> You have: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline</li> <li style="font-weight: 400;">Familiarity with memory architectures and characteristics such as EEPROM, SPI Flash, NAND, eMMC, DRAM, and SRAM</li> <li style="font-weight: 400;">Soldering and board rework competency</li> <li style="font-weight: 400;">Strong understanding of software and hardware interaction</li> <li style="font-weight: 400;">Skilled with oscilloscopes, logic analyzers, bus analyzers, JTAG debuggers</li> <li style="font-weight: 400;">Familiarity with bus protocols I2C, SPI, and UART</li> <li style="font-weight: 400;">5+ years experience working with switches, routers and/or hardware products</li> <li style="font-weight: 400;">Minimum 2 years experience working with Asia-based manufacturers</li> <li style="font-weight: 400;">Experience with C#, C++, C, Python and Assembly languages</li> <li>Experience with CPUs (ARM and/or x86)</li> <li style="font-weight: 400;">Multiple years experience interacting with human beings</li> <li style="font-weight: 400;">Ability to travel up to 25% to Taiwan and China</li> </ul> Nice to have: <ul> <li style="font-weight: 400;">Expertise in Layer 2 and Layer 3 switching</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management</li> <li style="font-weight: 400;">IoT experience including sensor development</li> <li style="font-weight: 400;">Cultural competency and understanding of Taiwanese and Chinese cultures</li> </ul> At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Hardware Program Manager, Wireless Access Points (MR)
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Hardware

Hardware Program Manager, Wireless Access Points (MR)

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our San Francisco Hardware team is seeking a technical expert in Wireless development to build future Meraki’s MR Cloud-Managed Wireless Access Points products.  Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! You Will: <ul> <li style="font-weight: 400;">Develop architecture, author PRDs, and participate in RFQs for our wireless access point portfolio.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Control product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources and incorporate feedback into the development plan.</li> <li style="font-weight: 400;">Develop manufacturing flow, test plans, and quality processes.</li> <li style="font-weight: 400;">Work with Product Management, Supply Chain, and Marketing to coordinate launch plans.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> You Have: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline.</li> <li style="font-weight: 400;">2+ years of experience working with hardware products.</li> <li style="font-weight: 400;">Expertise in RF and wireless standards.</li> <li style="font-weight: 400;">Have a track record of successful end to end product development</li> <li style="font-weight: 400;">Able to travel up to 20% to Taiwan and China.</li> </ul> Bonus Experience: <ul> <li style="font-weight: 400;">Experience with antenna design</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> </ul>   Does this sound like you? We’d love to hear from you. At Cisco Meraki, we don’t just accept differences – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Materials Manager
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Hardware

Materials Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Materials Manager to join Cisco Meraki’s Supply Chain group. Our team is on a mission to build Agile, Flexible, and Sustainable Supply Chains. In this role, you will ensure continuity of supply and materials in support of Meraki Sales. You will be responsible for materials management and helping drive process improvements across the supply chain.  What You’ll do: <ul> <li style="font-weight: 400;">Responsible for readiness, availability, and visibility of materials necessary to meet production schedules and overall supply/demand goals</li> <li style="font-weight: 400;">Partner with JDMs and suppliers to develop key Supply Chain/Material processes in support of supply/demand goals</li> <li style="font-weight: 400;">Drive upside flexibility and create allocation strategies for constrained products that maximize revenue</li> <li style="font-weight: 400;">Identify E&O and other material risks, recommend a critical course of action, and own efforts to mitigate liabilities to the business</li> <li style="font-weight: 400;">Perform periodic Supply Chain audits to monitor JDM’s execution and to ensure accuracy of data in use by JDM.</li> <li style="font-weight: 400;">Prepare and communicate critical materials updates for NPIs, Sustaining and EOL materials</li> <li style="font-weight: 400;">Develop strong relationships with JDMs and suppliers</li> <li style="font-weight: 400;">Able to travel up to 20% Internationally</li> </ul> <h2>You Are:</h2> <ul> <li style="font-weight: 400;">Extraordinarily clear. You are able to distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</li> <li style="font-weight: 400;">You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</li> <li style="font-weight: 400;">You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying the impact.</li> <li style="font-weight: 400;">Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</li> <li style="font-weight: 400;">Protector. You are protective of Meraki’s talent.</li> </ul>   <h2>Education and Experience:</h2> <ul> <li style="font-weight: 400;">Bachelor’s preferably in Supply Chain, Finance, Industrial Engineering or a related field</li> <li style="font-weight: 400;">2-3 years of purchasing, supply chain, cost accounting, or material planning experience in consumer electronics or hi-tech manufacturing industry</li> <li style="font-weight: 400;">Exposure to contract manufacturing/JDM model preferred</li> <li style="font-weight: 400;">Prefer knowledge of ERP Operating Systems</li> <li style="font-weight: 400;">Advanced user of Excel, VBA, Python, or similar data visualization tool is required</li> </ul> At Cisco Meraki, we don’t just accept difference – it’s one of our key values. "Everybody In" means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of Oracle Ballpark, the Bay and beyond. We are equipped with an onsite gym, multiple kitchens stocked with awesome snacks, a coffee bar, catered lunches daily, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Senior Hardware Quality Engineer
San Francisco

2020-10-20T13:04:12-04:00

Engineering – Hardware

Senior Hardware Quality Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Hardware Quality Engineer who will work with our JDM partners and Hardware team to prevent quality issues around our products. Your work will involve: <ul> <li style="font-weight: 400;">Reviewing and helping define quality test standards during hardware development to minimize quality issues.</li> <li style="font-weight: 400;">Follow-up on RMA trends to improve the hardware development process.</li> <li style="font-weight: 400;">Using strong technical expertise to support challenging sustaining issues.</li> <li style="font-weight: 400;">Collaborating with the Manufacturing team to improve the production process.</li> </ul> You will: <ul> <li style="font-weight: 400;">Leverage your strong design experience to insert quality earlier into the hardware development process.</li> <li style="font-weight: 400;">Evaluate/Review design (e.g. schematics, lay-outs, test plans & test results, etc.) to improve quality. </li> <li style="font-weight: 400;">Use your design experience during EVT, DVT and pilot production to help ensure a good quality product.</li> <li style="font-weight: 400;">Audit/Evaluate JDM hardware development processes to ensure they are producing a quality product.</li> <li style="font-weight: 400;">Work with JDM on continuous improvement of their hardware development process.</li> <li style="font-weight: 400;">Evaluate JDM manufacturing corrective actions for possible design improvement opportunities.</li> </ul> You have: <ul> <li style="font-weight: 400;">BSEE or equivalent in experience</li> <li style="font-weight: 400;">3+ years doing PCBA/Hardware Design experience</li> <li style="font-weight: 400;">3+ years doing EVT and DVT</li> </ul> Bonus Points: <ul> <li style="font-weight: 400;">Experience with wireless/RF hardware in design</li> <li style="font-weight: 400;">Experience with Camera products in design</li> <li style="font-weight: 400;">Experience with POE circuits/power supply in design</li> <li style="font-weight: 400;">Experience with Asia JDM hardware development/manufacturing</li> </ul>  At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.   

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Channel Sales

Channel Account Manager - Japan
Tokyo

2020-10-20T13:04:12-04:00

Channel Sales

Channel Account Manager - Japan

Tokyo,

<h2>Channel Account Manager</h2> Japan Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly growing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, crafting business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally. We as Channel Managers are passionate about truly understanding the business of each one of our outstanding partners and developing strategies to make them more profitable through our partnership. Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach. The ideal candidate for this role is energized at the thought of running his/her region and owning some of our most important relationships. This person loves to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set. <h2>You will:</h2> <ul> <li>Handle existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and coordinate marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the channel team leadership to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <h2>You have:</h2> <ul> <li>5+ years of field sales experience related to channel management or channel sales</li> <li>Excellent interpersonal and facilitation skills (client-service oriented attitude)</li> <li>Desire to build an extraordinary channel program</li> <li>Location: Tokyo, Japan (strongly preferred)</li> <li>Willingness to travel (50% - 80%)</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Distribution Account Manager
California
Illinois
New York

2020-10-20T13:04:12-04:00

Channel Sales

Distribution Account Manager

California,Illinois,New York,

Cisco Meraki is seeking a highly results-oriented Distribution Account Manager to help rapidly scale our business through our distribution channel across the United States. You will be responsible for generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, encouraging a desire to sell our products, problem solving with our operations team to enable smooth transactions, and driving partner-led revenue. You will also work closely with the inside sales, field sales, marketing, training and operations teams to build positive relationships in new and existing channels. Ideal candidates will have strong critical thinking skills, executive presence, excellent interpersonal and communication skills, creativity, and a passion for growing a business. Successful candidates will possess an ambitious spirit. <h2>You will:</h2> <ul> <li>Develop, support and strengthen relationships with executives, sales, marketing, and operations in our distributors.</li> <li>Implement business development and marketing plans with assigned distributors to drive exceptional revenue growth with our 2-tier partners.</li> <li>Coordinate and conduct sales and technical training for distributors and our 2-Tier partners to drive capability deep into the channel</li> <li>Collaborate with the Americas Channel and Distribution teams to support the overall growth of our channel</li> <li>Effectively communicate programs, promotions, and product launches across Cisco and distributors to maximise the impact of key initiatives and collaboration</li> </ul> <h2>You have:</h2> <ul> <li>Consistent track record of efficiency and over-performance in sales or partner management role</li> <li>5+ Years’ experience in channel management, IT distribution or channel sales. Software/SaaS experience will be highly regarded.</li> <li>Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Must be located near a major airport in the United States</li> <li>Able to travel 25% - 50% of the time</li> <li>University Degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Open and Dependable – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Training and Evangelism

Technical Evangelist
San Francisco

2020-10-20T13:04:12-04:00

Training and Evangelism

Technical Evangelist

San Francisco,

Want to be at the forefront of the Computer Networking industry? <h2>Who We Are</h2> At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Our Training & Evangelism team helps to drive market adoption by developing, promoting, and delivering programs that build knowledge and create enthusiasm among participants! <h2>What You Will Do</h2> In this position, you are responsible for evangelizing Cisco Meraki through our world-class CMNA & ECMS technical certification courses and other focused engagement programs. You will help Cisco Meraki partners and customer engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. We look for someone who will have technical knowledge and experience, communication skills, creativity, and a passion for teaching others about technology. <h2>Responsibilities:</h2> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) & Engineering Cisco Meraki Solutions (ECMS) training sessions in main cities throughout North America</li> <li>Develop regional technical content for various training programs</li> <li>Develop and deliver technical updates and customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> </ul> <h2>Who You Are</h2> <ul> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Demonstrated project management skills and attention to detail</li> <li>Experience working with highly diverse and inclusive teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Bilingual in English and Spanish preferred</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing

Head of Marketing EMEA
London

2020-10-20T13:04:12-04:00

Marketing

Head of Marketing EMEA

London,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. To help us in that mission, we are looking for a marketing leader to drive our Integrated Marketing strategy across the EMEAR region. The ideal candidate has a balance of strategy with a strong “roll-up your sleeves and get it done” attitude. In this role, you will manage a team of integrated marketers who cover key EMEAR countries, help the team navigate a complex and fast-paced environment, enable cross-functional work to understand the business needs, and assist the team in building measurable plans that impact the bottom line and drive revenue. <h2>Responsibilities:</h2> <ul> <li>Set a growth strategy and provide direction for the EMEAR Integrated Marketing team, define goals, craft new programs, and track and analyse metrics/results across marketing channels</li> <li>Own regional marketing roadmap that is developed in collaboration with cross functional teams including sales, marketing and product</li> <li>Maintain ongoing partnerships with global marketing leaders to ensure alignment and successful implementation of campaigns</li> <li>Understand the market and customer trends in the region and customise programs as needed</li> <li>Attract, retain, and develop a high-performing team; provide ongoing professional development of all team members</li> <li>Build a team environment that encourages innovation and collaboration</li> </ul> <h2>Skills:</h2> <ul> <li>10+ years in marketing, 5+ years in developing and leading teams</li> <li>Strong conceptual and strategic problem solver who is able to communicate effectively and influence others</li> <li>Consistent track record of working at the strategic and tactical level to develop and execute compelling coordinated marketing campaigns</li> <li>Experienced in building teams, demonstrating the ability to lead and deliver on various projects under pressure</li> <li>Strong ability to prioritise and execute on multiple work streams</li> <li>Clear, concise, and transparent communicator</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Head of Product Marketing
San Francisco

2020-10-20T13:04:12-04:00

Marketing

Head of Product Marketing

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced Head of Product Marketing to lead a team of global product marketers. This role requires a balanced blend of product marketing, team development and creative storytelling. Relevant experience in the area of IT, networking, software and portfolio positioning will be needed to support a rapidly growing Meraki business! This role will drive consistency in product marketing processes and deliverables for product launches and general releases. As part of the Meraki’s Global Market Strategy team, this leader will collaborate with Audience, Solution and Customer marketing leaders to develop go-to-market strategies. This experienced leader must be able to use empirical data, customer stories and market evidence to articulate a differentiated platform position that addresses business, technical and operational pain points. As the Head of Product Marketing, this leader will be responsible for driving a comprehensive positioning strategy that includes a thorough understanding of the competitive landscape across the Meraki portfolio. Just as importantly, you and your team will lead the development of sales and channel partner enablement materials in support of the entire Meraki product portfolio. You will report to the Global Head of Market Strategy and will have an active role in all facets of product positioning ensuring our value and differentiation lands in all relevant marketing activities. As part of the Market Strategy leadership team, you will also interact with product management leaders and manage, mentor and lead a team of product marketing managers. This role is based in the Mission Bay, San Francisco office and will support global teams. Up to 25% travel is envisioned although, at least initially, must be able to remote work with teams in the US and UK. <h2>What You'll Do</h2> <ul> <li>Become a specialist in all things related to the Meraki product portfolio and cloud management and how it threads through the entire marketing process</li> <li>Develop thorough, product level expertise for the Meraki portfolio being able to articulate how it can be positioned to global audiences and to a variety of BDM / TDM personas</li> <li>Distill and communicate complex information for Sales, Marketing, Partners and customers</li> <li>Work with product management and Market Strategy leaders to craft messaging for the Meraki portfolio</li> <li>Deliver business, technical and operational feedback to stakeholders</li> <li>Be a trusted product positioning advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer / market oriented content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Drive and build in-depth product collateral and tools for some of the largest enterprise customer organizations in the world</li> <li>Develop content targeting Business Decision Makers, IT architects, industry organizations using a variety of marketing tactics (e.g. webinars, blogs, articles, etc.)</li> <li>Build, develop and mentor a product marketing team ensuring a continuous evolution of skills, professional growth and expanded responsibilities</li> </ul> <h2>Who You Are</h2> <ul> <li>10+ years of proven experience in the networking space gained through Product Marketing, Solution marketing or Technical Sales</li> <li>Confirmed leader with a track record for team development</li> <li>Metrics oriented approach to continuous improvement of product messaging and marketing tactics</li> <li>Understand the in-depth business, technical and operational practices of global IT, Public Sector, Commercial and/or Small, Mid-Size and global Enterprise Businesses</li> <li>Strong ability to translate technical features into differentiated value and business benefits to all types of audiences</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable leading and collaborating in an Agile Marketing environment</li> <li>Bachelor's Degree required, MBA or Masters Degree a plus!</li> <li>Experience working in the IT or networking industry in a requirement</li> <li>Up to 25% travel required</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing Manager (6-month Contract)- India
India

2020-10-20T13:04:12-04:00

Marketing

Marketing Manager (6-month Contract)- India

India,

<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> Position title: Marketing Manager (6-month contract) At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! Our mission is to empower our customers to realise their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of computer networking, security and facilities management and making cloud-managed IT a reality! To help us in that mission, we are looking for a Marketing Manager to cover India and SAARC. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution. <ul> <li>Develop an end-to-end marketing plan for Meraki in India and SAARC - defining our acquisition strategy to drive market share growth</li> <li>Advise the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate sales and partner ready resources for amplifying programs in the region</li> <li>Maintain ongoing partnerships with other regional marketers to leverage and implement global campaigns</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> Who You Are <ul> <li>6+ years in marketing, 3+ years in a role using multiple outreach channels</li> <li>Strong marketing campaign management experience</li> <li>Previous experience working cross functionally, specifically with sales teams</li> <li>Reading and writing skills in Hindi is preferable</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute campaigns</li> <li>Comfortable with project management across many teams and able to track and communicate projects from briefing to launch</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   </div> </div> </div> </div>

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Product Marketing Manager
San Francisco

2020-10-20T13:04:12-04:00

Marketing

Product Marketing Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Product Marketing Manager to support a rapidly growing Meraki business. Do you love to explain complex technologies in a simple manner? Are you excited by understanding the issues of IOT deployments, determining a solution presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you ? Are you a great teammate who wants to partner with a Product Manager, Other Marketing and Sales Representatives to drive a winning market strategy? If yes then we want to meet you. As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. Preferred location for this role is in the SFO office but may be open for other candidates in the US and will support global teams, as such, up to 20% travel is required. <h2>What You'll Do:</h2> <ul> <li>Become an expert in all things related to Networking and IOT at Meraki</li> <li>Understand, and share perspective, on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Work with PM to craft messaging for the Meraki Networking and IOT Products</li> <li>Deliver technical product feedback to stakeholders</li> <li>Be a trusted technical advisor and work with the wider marketing team to contribute to and provide/validate content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth technical collateral and tools for some of the largest enterprise customers in the world</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 6+ years of hands on technical experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Masters Degree or MBA preferred</li> <li>Experience working in the IOT technology and/or networking industry a plus</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Integrated Marketing Manager - Commercial
San Francisco

2020-10-20T13:04:12-04:00

Marketing

Senior Integrated Marketing Manager - Commercial

San Francisco,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. To help us in that mission, we are looking for an Integrated Marketing Manager to focus on our Commercial segment, which covers medium and large organizations across Healthcare, Manufacturing, Retail, and Financial Services verticals. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution! <h2>What You'll Do</h2> <ul> <li>Develop an end-to-end marketing plan for the Commercial segment at Meraki - defining our acquisition strategy to drive market share growth</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources for amplifying programs in international markets</li> <li>Maintain ongoing partnerships with regional marketing leads to ensure successful implementation of campaigns in key markets globally</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Who You Are</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple outreach channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sr. Field Marketing Manager, Cisco Events
San Francisco

2020-10-20T13:04:12-04:00

Marketing

Sr. Field Marketing Manager, Cisco Events

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our beliefs? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and cameras, all led by Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. As Sr Field Marketing Manager, Cisco Events you will build, develop and operate Meraki’s presence and participation at Cisco Tier 1 events including Cisco Live’s and Partner Summit. You will also lead Tier 2 events to support campaign execution as required. Events will be a mix of virtual and live programs. You will bring energy, creativity and new ideas to build a strong Meraki presence at each event in partnership with your Meraki colleagues and Cisco counterparts. You are responsible for understanding Meraki's internal and customer audiences and marketing campaigns that align back to business priorities and contribute to pipeline creation. You have a proven record of establishing credibility with counterparts, colleagues, and executives. This is an exciting opportunity for someone who enjoys working with internal and external teams to pull together creative and complex event campaigns. <h2>What You'll Do</h2> <ul> <li>Strategize, execute and promote Meraki’s overall presence at Cisco Tier 1 events including Cisco Live’s and Partner Summit</li> <li>Develop and execute strategic field marketing plans for live and virtual events that align with campaign briefs and business goals, as assigned</li> <li>Partner with Cisco counterparts to successfully understand and navigate opportunities for Meraki presence that drives lead generation at these events</li> <li>Work closely with marketing counterparts including Market Strategy, Integrated Marketing and Communications to make recommendations and weave current marketing campaigns into the overall Meraki presence at Cisco and Meraki-led events</li> <li>Partner with go-to-market teams and external agencies as applicable on pre-, during- and post- event execution and deliverables</li> <li>Continuously align and integrate Meraki’s key areas of focus, goals and priorities that support Meraki end-users</li> <li>Speaker management, including facilitating content reviews and connecting speakers to venue and event logistical needs.</li> <li>Lead communications, meeting agendas in discussions of event plans commonly attended by team leaders and cross functional teams</li> <li>Manage event planning and onsite logistics, virtual event platform set-up, content, budget, design, AV, production, vendors, logistics with support of the project management team</li> <li>Report and measure success, develop extensive debriefs, make recommendations and implement improvements</li> <li>Coordinate and lead internal project teams to execute on event plans</li> <li>Ongoing research of new and creative methods, industry trends, the latest event technology and bring relevant opportunities to up-level events</li> <li>Often supporting multiple large scale projects consecutively</li> </ul> <h2>You Are</h2> <ul> <li>Communicative. You are an effective and timely communicator with all internal partners. You understand what is needed of them and clearly instructs others, including senior level contacts.</li> <li>Creative. You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work.</li> <li>Strategic thinker. You understand the broader business strategy and objectives, and can find opportunities of alignment with your own work and proposes projects and programs.</li> <li>Fiercely collaborative. You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You establish trusting relationships. You bring people in, share knowledge and help mentor.</li> <li>Organized. You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> <li>Metrics-driven. You have a deep understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 8+ years of progressively senior experience with a large technology company in Trade Show Management and/or Field Event Marketing, virtual event experience an asset</li> <li>You are able to prioritize multiple projects and problem solve in a fast paced and creative environments</li> <li>You are meticulously organized and concise in verbal and written communications to articulate direction of the events</li> <li>You have a consistent track record of building successful event marketing plans that are built on priorities and metrics driven in their approach</li> <li>You have a track record of successful execution of large scale in person experiences</li> <li>Ability to travel up to 15%, domestic and international</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Management

Product Architect- Access
San Francisco

2020-10-21T02:03:46-04:00

Product Management

Product Architect- Access

San Francisco,

The Cisco Meraki Product Management team is seeking a driven Product Architect to identify and execute impactful product integrations across Cisco’s Access Networking portfolio. At Cisco Meraki, we are changing the way the industry thinks about networking, and you will play a key role in driving this change. You will be a liaison between many groups across Cisco with a focus on identifying, prioritizing, and executing technical product integrations. You will act as a domain specialist in both Cisco Meraki solutions and the broader Cisco product set. Using your knowledge of our solutions and of the broader market, you will help decide which integrations will provide the greatest benefit to our customers as well as the most effective way in which we can develop those integrations. While technical in nature, this role involves working across many different teams, so the ability to engage with both technical and non-technical audiences on highly technical topics is a requirement. <h2>ADDITIONAL RESPONSIBILITIES:</h2> <ul> <li style="font-weight: 400;">Work closely with product management in relevant Cisco BEs to identify upcoming products and features where Meraki integration can be a key differentiator for Cisco</li> <li style="font-weight: 400;">Present proposed integrations to leadership teams across multiple business units</li> <li style="font-weight: 400;">Collaborate with Product Managers and Engineering to scope technical requirements for proposed integrations</li> <li style="font-weight: 400;">Provide technical guidance on non-Meraki Cisco products to the product management and engineering teams for Meraki</li> <li style="font-weight: 400;">Present regularly on Meraki cross-architectural integrations in Access Networking at internal and public events</li> </ul> <h2>QUALIFICATIONS:</h2> <ul> <li style="font-weight: 400;">Existing relationships with key Cisco product leaders, product managers, and technical marketing engineers</li> <li style="font-weight: 400;">5+ years of work experience with wired and wireless LAN solutions</li> <li style="font-weight: 400;">CCIE Routing and Switching or CCIE Wireless certifications desired</li> <li style="font-weight: 400;">Experience in customer facing roles preferred</li> <li style="font-weight: 400;">Entrepreneurship, "can do" demeanor, and ability and willingness to make an impact</li> <li style="font-weight: 400;">Willingness to travel regularly to Cisco offices (particularly San Jose and San Francisco) as well as for internal and industry events</li> <li style="font-weight: 400;">Strong technical writing and presentation abilities</li> </ul> Are you wondering what it's like to work at Cisco Meraki? You will work alongside smart, passionate people to simplify access to critical technologies for all kinds of organizations, from schools and hospitals to retailers and nonprofits. In addition, you'll have paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity culture where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Manager, Product Management - API & Developer Platform
San Francisco

2020-10-20T13:04:12-04:00

Product Management

Senior Manager, Product Management - API & Developer Platform

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to lead the API & Developer Platform product group. Your mission will be to extend Meraki’s ecosystem by shaping our API strategy and building strategic relationships through product integrations (<a href="https://developer.cisco.com/meraki/">https://developer.cisco.com/meraki/</a>). You will collaborate with Meraki leadership and product teams across the company (wireless access points, network security appliances, intelligent video cameras and more). Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking engineers, solutions architects, developer advocates and delighted customers to help ensure that we have the best developer experience and integrate with the solutions that customers need the most. You will work closely with the executive team to build a successful strategy, and collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at a groundbreaking large scale cloud managed hardware. Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader. <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Define the strategy for the Meraki API and Developer Ecosystem</li> <li style="font-weight: 400;">Grow our app marketplace, open source projects, product integrations, in breadth and depth</li> <li style="font-weight: 400;">Develop a playbook for strategic partnerships with key technology partners and work with business development and partner sales teams to grow these relationships</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to define the strategy for our API first strategy across the Meraki platform</li> <li style="font-weight: 400;">Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li style="font-weight: 400;">Team up with our rapidly growing sales teams and partners to solve customer problems</li> </ul> <h2>What we’re looking for:</h2> <ul> <li style="font-weight: 400;">8+ years of experience in a Product Management role</li> <li style="font-weight: 400;">5+ years of experience in developer platforms, app marketplaces, and API products</li> <li style="font-weight: 400;">3+ years of people management experience building, leading and mentoring high performing teams</li> <li style="font-weight: 400;">Experience with enterprise SaaS software </li> <li style="font-weight: 400;">BA/BS in Computer Science, Information Systems, Engineering or related degree</li> <li style="font-weight: 400;">You have a real dedication for learning about networking, cloud, and emerging ground-breaking technologies</li> <li style="font-weight: 400;">You have a strong sense of customer empathy to care deeply about top customer problems</li> <li style="font-weight: 400;">You are able to easily communicate complicated concepts simply to multiple audiences</li> <li style="font-weight: 400;">You have a results-oriented, can-do demeanor with an intuitive understanding of product quality</li> <li style="font-weight: 400;">You love solving technical problems in innovative ways</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Marketing Engineer - MR Wireless
San Francisco

2020-10-20T13:04:12-04:00

Product Management

Technical Marketing Engineer - MR Wireless

San Francisco,

The Cisco Meraki team is seeking an energetic, self-motivated and highly driven Technical Marketing Engineer to support product management activities for the extremely successful MR (Wireless) product line. Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking Product Managers, engineers and customers to help ensure that we make the best product with consistently new and improved features. As a critical member of the product team, your responsibilities include but are not limited to: <ul> <li>Demonstrate and present the Wireless products and technologies to sales teams, customers and partners at internal and external events, conferences, EBCs, etc.</li> <li>Create documents and presentations with technical details for the products and technologies</li> <li>Provide technical guidance and support to internal Support and Escalation teams and drive customer interactions</li> <li>Provide excellent pre-sales support through technical designs / POCs</li> <li>Work closely with engineering teams to provide feedback on product feature implementations</li> <li>Serve as the go-to authority and key technical advisor for the product</li> <li>Work with engineering teams running beta and pilot programs</li> <li>Work with ecosystem partners to validate inter-operation and successful solution development</li> </ul> <h2>Qualifications:</h2> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>2-5 years of work experience with wireless technologies/ wireless certifications highly desirable</li> <li>Experience in technical support, product testing, pre-sales engineering, or QA, is preferred</li> <li>Passion for learning about wireless networking, cloud, and emerging disruptive technologies</li> <li>You are curious and always take initiative to analyze and understand problems</li> <li>You are an astute troubleshooter with a clear understanding of your product</li> <li>You consistently and effectively execute on projects with minimal supervision</li> <li>Most importantly you put your team ahead of yourself and believe in winning together</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Marketing Engineer - MV
San Francisco

2020-10-21T02:11:10-04:00

Product Management

Technical Marketing Engineer - MV

San Francisco,

The Cisco Meraki Product Management (PM) team is seeking a highly motivated and creative Technical Marketing Engineer (TME) to support Meraki’s fastest-growing product line, MV. This groundbreaking family of security cameras uses Meraki’s cloud infrastructure to deliver easy-to-implement machine learning and computer vision to our customers. As the drivers of the vision for each product line in Meraki’s expanding portfolio of cloud-based IT solutions, the Product Management team is composed of individuals with a broad and diverse skill set--everything from strategy and analysis to technical troubleshooting (plus bike repair and cooking!). Cross-functional communication is a must, as product teams work with just about every team in Meraki’s San Francisco HQ office, and beyond. Within the PM team, TMEs provide the technical backbone and are instrumental to the overall functionality and success of each product. As the most trusted advisor to the product manager, the TME is fundamental to a product's success. TMEs are responsible for a variety of work, from funneling customer feedback into real product features and bug fixing/triaging, to working with global silicon manufacturers in Taiwan. This product and this team are in the exceedingly rare position of being able to change a multibillion dollar industry. By strategically investing in new software and hardware technology, we have beaten the competition to build the camera architecture everyone will be using in five years’ time. With speed and agility being important attributes of Meraki, teams are small with individuals capable of outsized impact. What you do matters, and with the direct product team typically consisting of just a handful of people, you will see the outcome of your actions every day.  An ideal candidate has: * Experience working with a variety of people and groups within an organization (internal/external customer support, channel partners, sales or systems engineering)  * At least 2 years industry experience (IT administration, technical marketing/sales/support, or similar)  * Familiarity with the fundamentals of Linux systems administration and scripting languages like Ruby, Python, Javascript, or similar  * Fundamental understanding of, and hands-on experience with network technologies like DHCP, DNS, network topologies, etc.  Bonus points for: * A BS/MS in Computer Science, Computer Engineering, or a related technical field  * A curious nature and desire to tinker: you want to pull things apart to see how they work  * Love of new and emerging technologies  * Being able to distill complicated ideas to just the right number of words  * Experienced with technical writing and querying data using tools such as Salesforce/SQL  * An understanding of the fundamentals of camera and image sensor technology Are you wondering what it's like to work at Cisco Meraki? You will work alongside smart, passionate people to simplify access to critical technologies for all kinds of organizations, from schools and hospitals to retailers and nonprofits. In addition, you'll have paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity culture where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Operations

Business Systems Analyst (Technical)
San Francisco

2020-10-20T13:04:12-04:00

Operations

Business Systems Analyst (Technical)

San Francisco,

Cisco Meraki is searching for a Business Systems Analyst - Technical to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? The Business Systems Analyst (BSA) acts as a liaison between Engineering and Operations functions to help build solutions needed to scale and support our teams. You will be responsible for translating business requirements into technical designs and tasks, as well as, working on projects to deliver technical solutions for our development team and systems. <ul> <li>Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan for projects & enhancements</li> <li>Work closely with business partners to understand business processes, goals, and gaps</li> <li>Ability to design technology solutions while understanding the impacts of upstream/downstream systems</li> <li>Translate business requirements and processes into system solutions.</li> <li>Able to write clean and crisp technical design documents</li> <li>Clearly explain a relevant technical solution to all stakeholders (technical and non-technical alike), including how it is deployed and where it fits in the overall system strategy</li> </ul> Minimum Qualifications: <ul> <li>Bachelor’s degree in management information systems, computer science, or related field</li> <li>4+ years of experience as a Business Systems Analyst (Technical Systems)</li> <li>Technology stack experience Salesforce, ERP systems, and middleware (minimum of 2 required)</li> <li>Experience in various methodologies for planning and executing application development and support</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Process Architect
San Francisco

2020-10-21T09:50:02-04:00

Operations

Process Architect

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China We are looking for a Process Architect to join the Process Architecture team within the Operations department! This team helps evaluate, guide, and approve any process or system change proposals within the Operations business process landscape. You will be responsible for comprehensive knowledge of the current processes and systems utilized within the Operations department as well as understanding planned future state functions and optimizations. You will be involved in projects ranging from internal project proposals within the Operations department to larger and more complex cross-functional projects that involve external business units. Responsibilities: <ul> <li>Responsible for understanding business requirements, evaluating user stories, and assessing the viability of project proposals for the Operations department</li> <li>Work closely with business partners to initially understand business processes and goals of project proposals. Analyze and highlight any gaps or inefficiencies within a proposal when aligned with the overall Operations process and system architecture</li> <li>Clearly explain process suggestions or issues to all stakeholders (technical and non-technical alike), when reviewing the overall project strategy.</li> <li>Assist in project prioritization with Operations leadership and Engineering resources</li> <li>Own and maintain important process documentation and workflow designs that are relevant to Operations process and system ecosystem</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in management information systems, business operations, or related field</li> <li>Demonstrate ability as a Process Architect</li> <li>Experience in various methodologies for project management and business process management</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sales Operations

Sales Enablement Manager
Remote within US

2020-10-20T13:06:54-04:00

Sales Operations

Sales Enablement Manager

Remote within US,

Cisco Meraki is known for simplifying powerful technology through our products and services, and for the people that are changing the face of enterprise networking. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are making cloud-managed IT a reality. As part of an entrepreneurial team, you will be at the forefront of creating and leading our Sales Enablement People Strategy, which will ensure our growing sales team is equipped with the knowledge and skills to overachieve their career goals. As our Sales Enablement Manager you’ll engage in the planning, buildout, implementation, facilitation, optimization and ongoing management of our Sales Training Paths to enable over 600+ Meraki sales specialists globally. You will co-create the execution of our learning strategy in partnership with our Sales Acceleration team. Sales revenue impact will be the guiding post on how decisions are made. You will bring a unique blend of instructional design, expert facilitation skills, and Sales (quota carrying) experience. You are a problem solver and empathize with the end-user experience You will always be thinking of ways to enhance our Sales team experience. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Co-create, with our Sales Acceleration team to build our People Strategy for our OKR'S, Product Sales Specialists, Inside Sales, Sales Engineers and Account Development Reps.</li> </ul> <ul> <li style="font-weight: 400;">Craft a multifaceted learning experience that directly leads to our ongoing learning and mentor programs.</li> </ul> <ul> <li style="font-weight: 400;">Lead all aspects of the augmentation of in-person Sales onboarding program into a blended online virtual experience, while keeping learner experience and business impact in mind.</li> </ul> <ul> <li style="font-weight: 400;">Analyze, assess and course correct sales ramp time and experience while providing regular reporting.</li> </ul> <ul> <li style="font-weight: 400;">Partner with other content owning and producing stakeholders to ensure all onboarding content is up to date, easy to use and relevant for our key audiences.</li> </ul> <ul> <li style="font-weight: 400;">Partner with our Organizational Effectiveness & Learning team to implement holistic skills based learning into the Sales training paths and the overall People Strategy.</li> </ul> <ul> <li style="font-weight: 400;">Earn the global sales team’s trust and build a strong positive relationship to allow for effective sales process knowledge transfer.</li> </ul> <h2>You are:</h2> <ul> <li style="font-weight: 400;">Results driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> </ul> <ul> <li style="font-weight: 400;">A mediator. You are passionate about end user experience, you invite and act on different points of view. You establish relationships that enable you to earn trust and influence the business.</li> </ul> <ul> <li style="font-weight: 400;">Brave. You’re a champion of the team charter, are willing and able to share your thoughts when at odds. You act quickly and proactively, and ask for help when project risks arise.</li> </ul> <ul> <li style="font-weight: 400;">A problem solver. Inspiring change energizes you. You continually think about the best outcome for longevity and scalability. You love to experiment, solicit feedback, and learn from each iteration.</li> </ul> <ul> <li style="font-weight: 400;">Organized. You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> </ul> <h2>You have:</h2> <ul> <li style="font-weight: 400;">Experience in effectively working within a Sales Enablement team, revenue driving team, or revenue producing role in optimal facilitating Sales training (3+ years).</li> </ul> <ul> <li style="font-weight: 400;">SME of efficient selling and/or developing solutions and programs, building sales partnerships, and crafting business relationships at all business levels</li> </ul> <ul> <li style="font-weight: 400;">Knowledge of instructional theories for collaborative learning and web-based tools (such as WebEx, Google Workplace, Box, Smartsheets).</li> </ul> <ul> <li style="font-weight: 400;">The capability to balance between thinking strategically and tactically with innate ability to execute projects.</li> </ul> <ul> <li style="font-weight: 400;">Bachelor’s Degree preferred.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Sales Support Administrator
Sydney

2020-10-20T13:04:12-04:00

Sales Operations

Sales Support Administrator

Sydney,

<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). When we’re not working hard, we’re playing hard - dodging nerf darts, table tennis championships, snacking on tim tams, or gearing up for the next company happy hour. Our office makes working here pretty awesome too – overlooking beautiful darling harbor from the 21st floor, we’re a short walk to Barangaroo and some of Sydney’s best restaurants and bars, about 300m away from WildlifeWorld and the aquarium. But what truly makes Meraki special are the people – diverse and inclusive people who keep the culture strong and make working here exciting, challenging, and rewarding! As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests. Who you are Curious about the why's and how's of the operational aspects of sales. An ambitious, highly adaptable, quick learner who wants to continuously self improve. We are seeking someone who wants a role where output has high impact and immediate results. Personable, and excited by the opportunity to work in a vibrant and inclusive workplace! What you’ll do <ul> <li>Route deals to appropriate owners to optimize sales operations</li> <li>Match Meraki’s existing customer and reseller database to that of Cisco’s</li> <li>Analyze and assign cases in accordance with sales rules</li> <li>Conduct end-customer research</li> <li>Review and verify applications from partners</li> <li>Work cross-functionally with teams to respond to critical sales issues</li> </ul> Key requirements <ul> <li>Strong organization skills coupled with the ability to multitask</li> <li>Capable of working in a high energy and deal volume environment</li> <li>Comfortable working to deadlines</li> <li>Meticulous attention to detail</li> <li>Team-oriented with strong communication skills</li> <li>Outstanding written and verbal skills, computer proficient</li> </ul> Preferred skills Salesforce Experience in Sales Support or data entry position University degree   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> </div> </div> </div> </div> </div> </div> </div>

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Sales

Account Executive
San Francisco

2020-10-20T13:04:12-04:00

Sales

Account Executive

San Francisco,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.  

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America's Go To Market Strategy Associate
San Francisco

2020-10-20T13:04:12-04:00

Sales

America's Go To Market Strategy Associate

San Francisco,

<h2>Who We Are</h2> Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.” <h2>What you will do</h2> The Cisco Meraki team is seeking a Go-to-market Strategy Associate. This position will cover the largest segment of Cisco Meraki’s business. In this position you will act as the strategic right hand of the head of sales for that region. You will be responsible for crafting, coordinating, and executing go-to-market (GTM) strategies with cross-functional teams. You will also provide data, context, and insights for our sales executives to help improve alignment and drive growth in your region. As part of the role, you will develop relationships with top-level Cisco executives and work cross-functionally across sales, marketing, channel, and product at Meraki. You will also track and analyze the impact of the initiatives you are driving, at times communicating standard methodologies and insights to our senior executives. Ideal candidates will have strong executive presence, excellent relationship building skills, strategic and analytical mentalities, and strong organizational skills to drive projects to completion. Furthermore, candidates should serve as thought partners for our Meraki Executive Sales Leaders, proactively pursuing activities that will drive the highest top line impact. Every single day is truly unlike the one before and your penchant for collaboratively solving problems, passion for impact, and a strong desire to be part of a growing team that is helping guide the strategic direction of the business are the tools that you’ll need to be a Meraki GTM Strategy Lead. Be prepared to “telescope” from a long range strategic mindset towards helping to drive cross-functional initiatives and promotions to help our sales team surpass their bookings targets for the quarter. This role will be based in San Francisco. <h2>Responsibilities</h2> <ul> <li>Define overall GTM Strategy for our Global Enterprise Segment to align it to the company’s global vision</li> <li>Develop, drive, and measure the impact of specific cross-functional GTM initiatives</li> <li>Work cross-functionally across sales, marketing, channel, product and other departments</li> <li>Develop and maintain relationships with top-level Cisco executives</li> <li>Conduct analysis to provide insight into the business’ health in prioritize regional initiatives</li> <li>Execute strategies to drive growth and/or mitigate risks in your sales region</li> <li>Implementation and tracking of Objectives and Key Results (OKRs)</li> <li>Communicate data-driven recommendations and deep dive analysis to Meraki executives</li> </ul> <h2>Qualifications</h2> <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Ability to think critically, take initiative and work autonomously</li> <li>Exceptional communication & relationship-building skills</li> <li>Project management experience and skillset</li> <li>Strong knowledge of business intelligence (BI) tools and SQL a plus</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Interest in and ability to understand unique business dynamics between functions like Marketing and Sales</li> <li>Ability to travel domestically as needed</li> <li>Bilingual (Spanish and English) preferred</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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America's Go To Market Strategy Lead
San Francisco

2020-10-20T13:04:12-04:00

Sales

America's Go To Market Strategy Lead

San Francisco,

<h2>Who We Are</h2> Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.” <h2>What you will do</h2> The Cisco Meraki team is seeking a Go-to-market Strategy Lead to support our US Commercial and Global Enterprise Segment in the Americas. This position will cover the largest segment of Cisco Meraki’s business. In this position you will act as the strategic right hand of the head of sales for that region. You will be responsible for crafting, coordinating, and executing go-to-market (GTM) strategies with cross-functional teams. You will also provide data, context, and insights for our sales executives to help improve alignment and drive growth in your region. As part of the role, you will develop relationships with top-level Cisco executives and work cross-functionally across sales, marketing, channel, and product at Meraki. You will also track and analyze the impact of the initiatives you are driving, at times communicating standard methodologies and insights to our senior executives. Ideal candidates will have strong executive presence, excellent relationship building skills, strategic and analytical mentalities, and strong organizational skills to drive projects to completion. Furthermore, candidates should serve as thought partners for our Meraki Executive Sales Leaders, proactively pursuing activities that will drive the highest top line impact. Every single day is truly unlike the one before and your penchant for collaboratively solving problems, passion for impact, and a strong desire to be part of a growing team that is helping guide the strategic direction of the business are the tools that you’ll need to be a Meraki GTM Strategy Lead. Be prepared to “telescope” from a long range strategic mindset towards helping to drive cross-functional initiatives and promotions to help our sales team surpass their bookings targets for the quarter. This role will be based in San Francisco. <h2>Responsibilities</h2> <ul> <li>Define overall GTM Strategy for US Commercial, the largest segment of Meraki to align it to the company’s global vision</li> <li>Develop, drive, and measure the impact of specific cross-functional GTM initiatives</li> <li>Work cross-functionally across sales, marketing, channel, product and other departments</li> <li>Develop and maintain relationships with top-level Cisco executives</li> <li>Conduct analysis to provide insight into the business’ health in prioritize regional initiatives</li> <li>Execute strategies to drive growth and/or mitigate risks in your sales region</li> <li>Implementation and tracking of Objectives and Key Results (OKRs)</li> <li>Communicate data-driven recommendations and deep dive analysis to Meraki executives</li> </ul> <h2>Qualifications</h2> <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Ability to think critically, take initiative and work autonomously</li> <li>Exceptional communication & relationship-building skills</li> <li>Project management experience and skillset</li> <li>Strong knowledge of business intelligence (BI) tools and SQL a plus</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Interest in and ability to understand unique business dynamics between functions like Marketing and Sales</li> <li>Ability to travel domestically as needed</li> <li>Bilingual (Spanish and English) preferred</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Consulting Systems Engineer
Cincinnati
Cleveland
Columbus
Indianapolis

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer

Cincinnati,Cleveland,Columbus,Indianapolis,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
Chicago

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer

Chicago,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
Tennessee

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer

Tennessee,

<h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> Change the networking industry moving it to the cloud! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, the primary responsibility will be to partner with a Product Sales Specialist and become the technical leader defining the best strategy for the territory by performing technical pre-sales activities for new and existing opportunities. <ul> <li>Utilize in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling Cisco Meraki solutions</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> <li>Own, drive and deploy trials and proof of concepts to demonstrate the value of Cisco Meraki portfolio to our customers</li> <li>Enable our customers by having presentations, workshops, lunch and learns</li> <li>Build partnership and alignment internally at Cisco</li> <li>Owner of technical closure to convince our customers that portfolio is the best suited for their needs.</li> </ul> <h2>Who You Are</h2> Technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers including Network Engineers and all the way up to C-level executives. Understand customer requirements and explain how Cisco Meraki will integrate with their current infrastructure, as well as service future needs. Creative thinker and problem solver with ingenuity to deliver on customer requirements in creative ways to drive transformational projects using integrations through API for it. <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> </ul>

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Consulting Systems Engineer, ANZ
Brisbane
Sydney

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer, ANZ

Brisbane,Sydney,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join our team as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing commercial opportunities. Utilizing your in-depth knowledge of networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. <h2>Responsibilities</h2>   <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2>Desired Skills & Experience</h2>   <ul> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 3-5 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience and presentation skills.</li> <li>Experience with programming (Python, node.js, etc) would be desirable</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>BS or MS degree in computer science, computer engineering or related field required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer - Enterprise - France
France

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer - Enterprise - France

France,

As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted by Cisco’s largest customers across the globe. Are you in a direct customer facing Pre-Sales role? Do you enjoy simplifying complex customer problems? If so, you sound like a Cisco Meraki Systems Engineer and we would love to talk to you. We are looking for highly-motivated, technically-savvy and passionate individuals for our growing Systems Engineering team. You will generally work remotely while covering the French Enterprise space (not because we don’t like our SE team, but because they love being out and in front of our customers). Sound exciting? Read on to find out what we need from you. Demonstrated understanding and hands-on experience in at least 3 of the following areas: <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac and Wave 2</li> <li>Multi-site campus LAN and network design</li> <li>BYOD architectures (Clearpass, Cisco ISE, Bradford) and onboarding devices to corporate networks</li> <li>Professional level certification required and must include one or more of the following: CCNP, CCDP or equivalent level certification.</li> <li>Experience or exposure to captive portal design, JSON, REST, XML, SAML, SQL, Python, AWS, Azure, G-Cloud, Virtualised Environments (VMWare, Docker).</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer, Service Provider - ANZ
Sydney

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer, Service Provider - ANZ

Sydney,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! As a Consulting Systems Engineer, you’ll have the unique opportunity to interpret the technical vision of our most strategic Service Providers in ANZ and define Meraki’s technical pre-sales strategy for these accounts. You will own key relationships with technical partners, collaborate closely with the Meraki channel, direct sales and systems engineering teams to execute initiatives that you design to accelerate the adoption of Meraki products.  Responsibilities: <ul> <li style="font-weight: 400;">Drive rapidly growing revenue for our most strategic Service Providers through technical engagements, solution development and technical training activities.</li> <li style="font-weight: 400;">Design high-level, detailed consultative solutions and provide technical pre-sales coverage for selected accounts.</li> <li style="font-weight: 400;">Build, demonstrate and document managed service technical solutions that showcase the full capabilities of the Meraki Platform.</li> <li style="font-weight: 400;">Champion the customer benefit of Cisco's cross-architecture product strategy, and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision.</li> <li style="font-weight: 400;">Work with Cisco’s regional and global Service Provider teams to drive prioritization of technical resources and development of strategies to grow sales.</li> <li style="font-weight: 400;">Execute technical enablement training and service creation workshops for Service Providers that highlight Meraki Platform solutions. </li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li style="font-weight: 400;">Extensive experience with designing or deploying wired and wireless networks, including firewalls, content filters, routing/switching, network segmentation, SD-WAN and MPLS wide area networks, enterprise and carrier Wi-Fi.</li> <li style="font-weight: 400;">5+ years of experience in technical pre-sales, post-sales, or product management roles (Systems Engineer, Sales Engineer, Solutions Architect, Network Engineer, Product Manager, etc.).</li> <li style="font-weight: 400;">Deep knowledge of the Service Provider and networking vendor landscape within the region.</li> <li style="font-weight: 400;">Broad industry knowledge of networking or software industry sales cycle, and validated negotiation techniques.</li> <li style="font-weight: 400;">Strong interpersonal skills, verbal and written communication skills, with the ability to multitask and set priorities.</li> <li style="font-weight: 400;">Experience with object-oriented software development languages, Python, Java, C/C++.</li> <li style="font-weight: 400;">CCIE, CWNP, CWDP, CCNA, or CMNP certifications preferred</li> <li style="font-weight: 400;">Ability and willingness to travel up-to 50%</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer - Service Provider UK
United Kingdom

2020-10-20T13:04:12-04:00

Sales

Consulting Systems Engineer - Service Provider UK

United Kingdom,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality.  Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! As a Consulting Systems Engineer, you’ll have the unique opportunity to interpret the technical vision of our most strategic Service Providers in the UK and define Meraki’s technical pre-sales strategy for these accounts. You will own key relationships with technical partners, collaborate closely with the Meraki channel, direct sales and systems engineering teams to execute initiatives that you design to accelerate the adoption of Meraki products.  Responsibilities: <ul> <li style="font-weight: 400;">Drive rapidly growing revenue for our most strategic Service Providers through technical engagements, solution development and technical training activities.</li> <li style="font-weight: 400;">Design high-level, detailed consultative solutions and provide technical pre-sales coverage for selected accounts.</li> <li style="font-weight: 400;">Build, demonstrate and document managed service technical solutions that showcase the full capabilities of the Meraki Platform.</li> <li style="font-weight: 400;">Champion the customer benefit of Cisco's cross-architecture product strategy, and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision.</li> <li style="font-weight: 400;">Work with Cisco’s regional and global Service Provider teams to drive prioritization of technical resources and development of strategies to grow sales.</li> <li style="font-weight: 400;">Execute technical enablement training and service creation workshops for Service Providers that highlight Meraki Platform solutions. </li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li style="font-weight: 400;">Extensive experience with designing or deploying wired and wireless networks, including firewalls, content filters, routing/switching, network segmentation, SD-WAN and MPLS wide area networks, enterprise and carrier Wi-Fi.</li> <li style="font-weight: 400;">5+ years of experience in technical pre-sales, post-sales, or product management roles (Systems Engineer, Sales Engineer, Solutions Architect, Network Engineer, Product Manager, etc.).</li> <li style="font-weight: 400;">Deep knowledge of the Service Provider and networking vendor landscape within the region.</li> <li style="font-weight: 400;">Broad industry knowledge of networking or software industry sales cycle, and validated negotiation techniques.</li> <li style="font-weight: 400;">Strong interpersonal skills, verbal and written communication skills, with the ability to multitask and set priorities.</li> <li style="font-weight: 400;">Experience with object-oriented software development languages, Python, Java, C/C++.</li> <li style="font-weight: 400;">CCIE, CWNP, CWDP, CCNA, or CMNP certifications preferred</li> <li style="font-weight: 400;">Ability and willingness to travel up-to 50%</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Danish Speaking - Territory Account Manager
London

2020-10-20T13:04:12-04:00

Sales

Danish Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for Denmark, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Denmark. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Danish</li> <li>Experience selling in Denmark market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Dutch Speaking - Territory Account Manager
London

2020-10-20T13:04:12-04:00

Sales

Dutch Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for The Netherlands, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in The Netherlands. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Dutch</li> <li>Experience selling in The Netherlands market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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French Speaking - Territory Account Manager
London

2020-10-20T13:04:12-04:00

Sales

French Speaking - Territory Account Manager

London,

Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for France, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in France. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in French</li> <li>Experience selling in French market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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German Speaking - Territory Account Manager
London

2020-10-20T13:04:12-04:00

Sales

German Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for Germany, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Germany. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in German</li> <li>Experience selling in German market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Italian Speaking - Territory Account Manager
London

2020-10-20T13:04:12-04:00

Sales

Italian Speaking - Territory Account Manager

London,

Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Italian-speaking Territory Account Manager for Italy, you will cover a territory in Italy and will help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in both Italian and English</li> <li>Experience selling in Italian market beneficial</li> <li>Technology sales experience is beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Norwegian Speaking - Territory Account Manager
London

2020-10-20T13:04:12-04:00

Sales

Norwegian Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for Norway, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Norway. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Norwegian</li> <li>Experience selling in Norway market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Product Sales Specialist
Minnesota

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist

Minnesota,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Sales Specialist
Mexico City

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist

Mexico City,

<h2>English resume required</h2> Want to be at the forefront of the Computer Networking industry! Who We Are At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. What You Will Do As Sr. Level Product Sales Specialist, you will be responsible for driving Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>Passionately discover, lead and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> Who You Are <ul> <li>7+ years technology sales experience in a field sales capacity (Account Manager, Sales Manager)</li> <li>Experience in business conversations at “C” Levels ( CEO, CIO, CFO, CMO, COO)</li> <li>Shown success, you have a consistent track record with documented quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required in Mexico and the US</li> </ul>   <ul> <li>English resume required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Product Sales Specialist
Florida

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist

Florida,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Sales Specialist
Atlanta

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist

Atlanta,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Sales Specialist
Georgia
Tennessee

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist

Georgia,Tennessee,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Sales Specialist, France - 12 Month Contract
France

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist, France - 12 Month Contract

France,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). If you’re looking for a company that really commits and cares about their employees, look no further. What truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As a Commercial Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue within your assigned territory in France. You will ideally be based in Paris, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>What you will do:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our commercial customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> <h2>Who you are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <h2>You will have:</h2> <ul> <li>Previous technology sales experience with demonstrated success in a field sales capacity</li> <li>Previous commercial experience</li> <li>Consistent record building new relationships, navigate complex organizations and influence multiple decision makers</li> <li>Fluency in French and English</li> <li>Consistent record of shown success</li> <li>Extraordinary relationship building skills and validated decision-making ability</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others!</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!

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Product Sales Specialist - Japan
Tokyo

2020-10-20T13:04:12-04:00

Sales

Product Sales Specialist - Japan

Tokyo,

<h2>Product Sales Specialist</h2> Osaka, Japan Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and together we built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos, and we are looking for a top-producing salesperson to join our team! With over 190,000 customers and one million active networks and counting around the world, our comprehensive set of solutions allows customers to seize new business opportunities and reduce operational costs. What do we do? We create 100% cloud managed IT that simplyworks. As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in Japan. You will ideally be based from your home office in Tokyo with frequent travel to local Cisco offices and customer sites. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>You will:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to tackle business problems</li> <li>You will ask the right questions and establish relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in Japan to drive revenue and contribute to impressive YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization</li> </ul> <h2>You have:</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>5+ years technology sales experience with at least 3 years proven success in a field sales capacity</li> <li>Proficiency in Japanese and conversational level in English</li> <li>Consistent track record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel if needed</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> <li>Passionate on customer satisfaction and consultative selling – you contribute to our mission to exceed customer expectations showing customers the value of cloud-managed networking for their business</li> </ul> “Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”    

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Senior Product Sales Specialist, Indonesia
Indonesia

2020-10-20T19:13:19-04:00

Sales

Senior Product Sales Specialist, Indonesia

Indonesia,

 Cisco Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, we are the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. As a Senior Product Sales Specialist, you will be responsible for driving Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>Responsibilities:</h2> <ul> <li>You'll work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Accountable for building/developing a multimillion dollar territory </li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Encompass an ability to learn, real passion for customer delight, and a desire to have fun while improving the lives of others</li> <li>Drive sales cycle to close through Cisco account teams while establishing relationships and credibility</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> </ul> <h2>Requirements</h2> <ul> <li>Fluent English in addition to Bahasa</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity selling to enterprise customers</li> <li>You have a consistent record with documented quota attainment</li> <li>Good understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Experience selling to the local market</li> <li>Great relationship building skills and demonstrated decision-making ability</li> <li>Bachelor's degree preferred</li> <li>Based in Indonesia with travel requirement of up to 50% within region</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Product Sales Specialist, Philippines
Philippines

2020-10-20T20:05:40-04:00

Sales

Senior Product Sales Specialist, Philippines

Philippines,

Cisco Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, we are the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. As a Senior Product Sales Specialist, you will be responsible for driving Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>Responsibilities:</h2> <ul type="disc"> <li>You'll work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Accountable for building/developing a multimillion dollar territory </li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Encompass an ability to learn, real passion for customer delight, and a desire to have fun while improving the lives of others</li> <li>Drive sales cycle to close through Cisco account teams while establishing relationships and credibility</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> </ul> <h2>Requirements</h2> <ul type="disc"> <li>Fluent English in addition to Filipino</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity selling to enterprise customers</li> <li>You have a consistent record with documented quota attainment</li> <li>Good understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Experience selling to the local market</li> <li>Great relationship building skills and demonstrated decision-making ability</li> <li>Bachelor's degree preferred</li> <li>Based in Philippines with travel requirement of up to 50% within region</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Systems Engineer - Germany
Germany

2020-10-20T13:04:12-04:00

Sales

Systems Engineer - Germany

Germany,

As a Systems Engineer based in Germany, you will team up with the Cisco Meraki Sales team in the DACH region to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.  Responsibilities <ul> <li>Act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries.</li> <li>You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyse clients’ needs, and develop technical solutions in a pre-sales environment.</li> <li>Become the technical subject matter expert on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO).</li> <li>Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience.</li> <li>Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions.</li> <li>Understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions.</li> <li>Create design/deployment guides for both external and internal audiences.</li> <li>Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support.</li> <li>Be awesome.</li> </ul>  Desired Skills and Experience  <ul> <li>Proven track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise network engineering/administration role.</li> <li>Expert knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.</li> <li>Familiarity with WAN design (MPLS, BGP, IP VPN’s).</li> <li>Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS).</li> <li>Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL.</li> <li>Understanding of technical sales activities, challenges, and enablement strategies preferred.</li> <li>Exceptional communication skills, both verbal and written.</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>CCNA, CWNA, CCNP, CCDP, are a plus.</li> <li>Bachelor or Master’s degree in Computer Science, Computer Engineering or a related discipline.</li> <li>Fluency in German.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Systems Engineering Manager
Chicago

2020-10-20T13:04:12-04:00

Sales

Systems Engineering Manager

Chicago,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an ambitious team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results. As the Meraki System Engineering Manager, you will directly manage a team of System Engineers in Cisco Meraki Velocity Business, as part of Inside Sales Systems Engineering. You’ll be accountable for executing on territory sales goals by driving sales engineering programs, act as a trusted advisor to customers and lead technology conversations, provide technical enablement, pre-sales support and technical mentorship to the sales team. At Meraki, our goal as leaders is to grow and develop forward-thinking teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A phenomenal team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki. <h2>What you will do:</h2> <ul> <li>Hire, coach, and direct a team of hard-working SEs (Systems Engineers) supporting Inside Sales, to deliver against our sales goals and build strong internal and external relationships in service of an outstanding customer experience and continued rapid growth. Drive the strategy and executive relationship for top accounts and deals.</li> <li>Align and work directly with Inside Sales Director, to build a strategy for the territory, accounts and sales coverage.</li> <li>Bring together all Meraki cross-functional teams in the territory to build a “regional team” culture and shared vision</li> <li>Work collaboratively to establish strategies and priorities, and ensure all teams are working together to improve results (Inside Sales, field, channel, systems engineering, marketing, strategy, Cisco sales leaders, etc.). Communicate progress clearly and regularly.</li> <li>Be the segment executive sponsor in establishing strong working relationships with Cisco leaders across the Area: ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our approach to drive growth</li> <li>Represent the segment in providing a unified voice back to HQ around priorities, investment needs (product, marketing, operations, etc.), and strategy (including sales team structure, rules of engagement, headcount investment, etc.)</li> <li>Use metrics and data to continually assess both sales performance, technical engagement level and talent performance/retention to fully understand underlying drivers and adjust course as vital</li> <li>You will be measured against the revenue generated in addition to motivating and leading the direction of the Inside Sales Systems Engineers, defining short- and long-term team goals in alignment with the broader Velocity Business goals.</li> </ul> <h2>Who you are:</h2> <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. You invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You work and collaborate across many groups.</li> <li>Credible. Committed to earning our team’s trust through your actions and transparency</li> </ul> <h2>Minimum Qualifications:</h2> <ul> <li>Minimum 3 years of experience as a sales engineer. Previous management experience a plus</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Intimate understanding of the pre-sales engineering process and related sales motions</li> <li>Solid understanding of wireless and wired networks, including 802.11, 802.1x, firewalls, content filters, routing/switching, SDWAN etc</li> <li>Conversant in IT strategy, design, planning, and execution principles</li> <li>Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to prioritize multiple tasks with shifting priorities and varying deadlines</li> <li>20% travel required</li> <li>BA/BS preferred, MBA or MSc degree a plus</li> <li>CCIE or equivalent a plus</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Territory Account Executive, ANZ
Sydney

2020-10-20T19:52:56-04:00

Sales

Territory Account Executive, ANZ

Sydney,

Territory Account Executive, Australia Sydney   At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). When we’re not working hard, we’re playing hard - dodging nerf darts, table tennis championships, snacking on tim tams, or gearing up for the next company happy hour. Our office makes working here pretty awesome too – overlooking beautiful darling harbor from the 21st floor, we’re a short walk to Barangaroo and some of Sydney’s best restaurants and bars, about 300m away from WildlifeWorld and the aquarium. But what truly makes Meraki special are the people – diverse and inclusive people who keep the culture strong and make working here exciting, challenging, and rewarding! As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and positive relationships into a variety of accounts. You’ll join a high-energy and fast-paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you must be able to manage a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You must also be able to expertly demonstrate Cisco Meraki technology via WebEx to end users and our partner organisation. Does this sounds like you, what are you waiting for? Apply now! <h2>Responsibilities:</h2> <ul> <li>Manage the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Accurate pipeline management with expert-level forecasting</li> <li>Nurture, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>Requirements:</h2> <ul> <li>2+ years of B2B sales experience in a revenue closing role with a consistent track record of overachievement</li> <li>Technology sales experience is a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly effective communication skills, with ability to manage multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorised to work in Australia - position does not provide sponsorship</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Territory Account Executive - India
Sydney

2020-10-20T13:04:12-04:00

Sales

Territory Account Executive - India

Sydney,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and positive relationships into a variety of accounts. You’ll join a high-energy and fast-paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you must be able to manage a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You must also be able to expertly demonstrate Cisco Meraki technology via WebEx to end users and our partner organisation. Does this sounds like you, what are you waiting for? Apply now! Responsibilities: <ul> <li>Manage the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Accurate pipeline management with expert-level forecasting</li> <li>Nurture, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> Requirements: <ul> <li>2+ years of B2B sales experience in a revenue closing role with a consistent track record of overachievement</li> <li>Technology sales experience is a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly effective communication skills, with ability to manage multiple emails, phone calls, social media and more</li> <li>Ability to communicate in Hindi or Bengali is highly preferable</li> <li>BA/BS degree preferred</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Territory Account Executive - Japan
Tokyo

2020-10-20T13:04:12-04:00

Sales

Territory Account Executive - Japan

Tokyo,

Territory Account Executive Tokyo Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is full-time, based out of Meraki's Tokyo office, covering the market in Japan. You will: <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to optimally close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> You have: <ul> <li>B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Business fluent English and Japanese</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> You are: <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Hardworking – we all love what we do</li> </ul> “Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”  

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Technical Support

IT Support Analyst
Sydney

2020-10-21T08:36:15-04:00

Support

IT Support Analyst

Sydney,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). When we’re not working hard, we’re playing hard - dodging Nerf darts, table tennis championships, snacking on Tim Tams, or gearing up for the next company happy hour. Our office makes working here pretty awesome too – overlooking beautiful Darling Harbor from the 21st floor, we’re a short walk to Barangaroo and some of Sydney’s best restaurants and bars, about 300m away from Wildlife World and the aquarium. But what truly makes Meraki special are the people – diverse and inclusive people who keep the culture strong and make working here exciting, meaningful, and rewarding! Your mission will be to provide world-class IT customer service and support to the Meraki employees. Working alongside the Meraki Global IT team, you will be the first line of support for the region so a strong sense of ownership, immaculate customer service skills, and a proactive mindset are required. If this sounds like you, what are you waiting for? Apply now! Responsibilities: <ul> <li>Respond to service desk tickets and provide support for reported customer problems, software, and hardware.</li> <li>Triage and resolve support requests and escalate higher-level requests appropriately.</li> <li>Monitor internal ticketing system notifications and communication of any outages or system downtime.</li> <li>Assist with team projects, complete tasks and ensure they are completed on time and to specification.</li> <li>Troubleshooting and support for all end user issues: mobile, desktop, audio/video, peripherals, etc. Perform problem escalation as required.</li> <li>Work closely with procurement team on inventory management.</li> <li>Assist with support and management of our SaaS environment.</li> <li>Document your solutions, build how-to guides, and maintain documentation.</li> </ul> Requirements: <ul> <li>3 years of Service Desk experience in a regional role that includes ticket workflow and queue management.</li> <li>Must have excellent customer service skills especially supporting remote users over video or screen sharing solutions.</li> <li>Solid background in Mac and PC software and hardware troubleshooting</li> <li>Experience with Okta, Google Apps, MS Office for Mac and PCs, Zendesk a plus.</li> <li>Basic knowledge of audio/video troubleshooting and support.</li> <li>Ability to prioritize and address multiple tasks in a dynamic work environment.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to participate in a schedule that may include after hours and weekend support.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Manager of Salesforce Engineering
Chicago
San Francisco

2020-10-20T13:04:12-04:00

Support

Manager of Salesforce Engineering

Chicago,San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki’s Support group is a growing, global, and diverse team of highly knowledgeable and empathetic customer advisors. We strive to guide our customers to successful outcomes with a mix of strategic thinking and the grit to execute the next best action. Our San Francisco Support team is looking for a Software Engineering Manager to lead the software team that is creating the next generation of software tools that aim to improve the lives of our best-in-class support team. Your time will be split up as follows; 40% Team Management, 40% Team Development and 20% Professional Development. You Will: <ul> <li>Lead our growing team of developers, software admins, and business intelligence analysts that are focused on features, services, and integrations around Salesforce Service Console’s case and phone ecosystems</li> <li>Own the delivery of the project roadmap and directly feel the positive impact that the team’s projects have on our grateful (and technical) users</li> <li>A typical work week might consist of:</li> <ul> <li>Building a high-performing team by mentoring Support Software engineers and ensuring quality across our Agile lifecycle</li> <li>Prioritizing, assigning, and monitoring critical software work with the team</li> <li>Collaborating closely with our project managers on key deliverables and milestones</li> <li>Growing the relationships with our team’s many partners across Business Systems, IT, Strategy, and Support leadership</li> </ul> </ul> You Have:  <ul> <li>Leadership experience with direct reports</li> <ul> <li>Performance reviews, 1-1s, interviews, goal-setting (OKRs)</li> </ul> <li>Proven examples of development work spanning teams (Product, UX, Support, Engineering, etc.) to deliver features and/or products</li> <ul> <li>Salesforce Lightning-based projects are a big plus</li> <li>Prior experience with Support or Service organizations is also a plus</li> </ul> <li>Experience with current software development lifecycles and practices</li> <ul> <li>Agile-aligned methodologies (Scaled Agile, Kanban, etc.), continuous integration (CI), continuous deployment (CD)</li> </ul> <li>7+ years of enterprise development experience in addition to time in the Salesforce stack</li> <ul> <li>Salesforce Apex experience strongly preferred</li> <li>SQL and/or Salesforce SOQL</li> <li>Ruby and/or Python</li> <li>JavaScript and related frameworks</li> </ul> <li>Relevant Salesforce certifications and/or Trailhead badges</li> <li>Bachelor's degree in Computer Science, Information Technology or related technical field</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Network Support Engineer
Tokyo

2020-10-20T13:04:12-04:00

Support

Network Support Engineer

Tokyo,

Network Support Engineer, Tokyo, Japan As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and tackle for the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek hardworking, enthusiastic and tech-savvy individuals to build upon our rapidly growing Technical Support group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunitiny a lively career growth in a lively, challenging,and fast-paced environment. Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and fixing WiFi networks; and having the ability to multi-task and work under stress. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. We are looking for those that possess current and continued right to work in Japan. <h2>Responsibilities</h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> <li>Work hours subject to change according to business and interpersonal goals</li> </ul> <h2>Qualifications</h2> <ul> <li>Understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Understanding of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Native Japanese / Conversational English language written and verbal interpersonal skills. TOEIC 800 level.</li> <li>Ability to clearly and concisely explain matters to third parties.</li> <li>Interest and desire be in a Customer Service role.</li> <li>Account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask on changing priorities.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related subject area from a university. Complete degree vital to begin work.</li> <li>Networking certifications a plus but not required: CCNA, CCNP CWNA, etc.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer - French/English Bilingual
London

2020-10-20T13:04:12-04:00

Support

Network Support Engineer - French/English Bilingual

London,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, our diverse and inclusive team has a growing international footprint with 6 offices across the world. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek enthusiastic and tech-savvy individuals to join the team. Our customer-facing role will expose you to a diverse group of teams, providing endless opportunities for career growth in a fun, challenging and fast-paced environment. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. <h2>Responsibilities</h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyse packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <h2>Qualifications</h2> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Experience installing and troubleshooting WiFi networks</li> <li>Outstanding French and English languages written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Networking certifications a plus: CCNA, CCNP, CWNA, etc.</li> </ul> Must be authorised to work in the U.K., position does not offer sponsorship. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer - Future Consideration
San Francisco

2020-10-20T13:04:12-04:00

Support

Network Support Engineer - Future Consideration

San Francisco,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment. Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. Responsibilities <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> Qualifications <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a top-tier university. Complete degree necessary to begin work.</li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Network Support Engineer - Future Consideration
Chicago

2020-10-20T13:04:12-04:00

Support

Network Support Engineer - Future Consideration

Chicago,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment. Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> Responsibilities </div> <div class="column"> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> </div> <div class="column"> </div> <div class="column"> Qualifications </div> </div> </div> </div> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a top-tier university. Complete degree necessary to begin work.</li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Business Systems

Business System Architect- Salesforce
San Francisco
San Jose

2020-10-20T13:04:12-04:00

Business Systems

Business System Architect- Salesforce

San Francisco,San Jose,

  Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. The Business Systems team at Meraki is a horizontal function that spans across Sales, Marketing, Strategy and Operations. This group enables process improvisation and automations to improve productivity, simplify business processes and enhance effectiveness of Meraki as a whole.  We are looking for a Technical Architect, who thrives in ambiguity and loves to design and build robust, secure and scalable systems. Someone that has an authority level understanding of the Digital Marketing Tech Stack. This role will lead the architecture, design and implementation of technologies related to marketing technologies including marketing automation,web technologies, demand gen, etc, would involve working with Enterprise Architect and cross functional delivery teams to define long term vision, strategy and goals for the company.  What you’ll do: <ol> <li style="font-weight: 400;">Partner with business leadership to identify requirements to establish a clear, consistent capability vision as well as supporting technology vision through collaboration, influence, and enablement.</li> <li style="font-weight: 400;">Collaborate with stakeholders from Marketing to transform the current business processes and suggest industry best practices and standards to help guide the journey.</li> <li style="font-weight: 400;">Help design scalable, secure and robust business processes and back them up with technology that can support them.</li> <li style="font-weight: 400;">Ensure that individual technical solutions align with overall architectural vision.</li> <li style="font-weight: 400;">Suggest areas of improvements in the current process and identify aspects that can benefit from automation.</li> <li style="font-weight: 400;">Help maintain/lead cloud integrations and API architecture for marketing systems.</li> <li style="font-weight: 400;">Understand end-to-end marketing processes including campaign creation (email/web/social), lead generation, lead scoring, qualification, distribution and conversion including closed loop reporting by demonstrating CRM technologies and data.</li> <li style="font-weight: 400;">Build strong partnerships with business stakeholders, development partners and peers on other multi-functional teams such as Marketing, Sales, Strategy and Operations.</li> <li style="font-weight: 400;">Work with the Enterprise Architect and help define process, policies around system design, scalability and security of solutions that get built by the Business Systems team.</li> <li style="font-weight: 400;">Be willing to execute proof of concepts to prove out technology and system design.</li> </ol>   Who you are: <ul> <li style="font-weight: 400;">You have 4+ years experience as a hands-on developer and architect within the Salesforce domain with experience delivering complex projects.</li> <li style="font-weight: 400;">You have 3+ years experience with the Marketing Tech Stack and a strong functional, feature related knowledge & experience on Marketing Automation Systems, Marketing concepts, Demand Generation, and Lead Management.</li> <li style="font-weight: 400;">You can provide leadership to technical resources, working with the PM on suggested work assignments and leading the team from design to solution.</li> <li style="font-weight: 400;">You have In-Depth understanding of the Digital Marketing landscape, Web technologies and experience with technologies like Web Analytics, CRM, Marketing Automation, Campaign Management, Search, MMP, Ad Servers, DMPs, DSPs, Audience Creation/Targeting.</li> <li style="font-weight: 400;">You are a self-motivated, creative person with analytical, problem solving, interpersonal, and social skills with the ability to adapt to changes and new ideas.</li> <li style="font-weight: 400;">You have experience with database schema design, data cleansing/appending, data exporting.</li> <li style="font-weight: 400;">You have hands-on experience with Salesforce Apex, Lightning, Triggers, Batch Jobs, Visualforce, SOQL, HTML, CSS, APIs (SOAP/REST) (form posts, SFTP, 1st/3rd party tracking, query strings, CMS, web authentication is a plus)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Strategy and Data Science

Senior Software Engineer - Big Data
San Francisco

2020-10-20T13:04:12-04:00

Strategy and Data Science

Senior Software Engineer - Big Data

San Francisco,

Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. We are looking for a Senior Big Data Engineer to join our Strategy & Analytics team in San Francisco. The Strategy & Analytics department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. As part of this team, you will develop cross-functional relationships and work closely with multiple engineering and product teams to drive near- and longer-term initiatives to improve our product, and customer experience. This would be an outstanding fit for a hand-on technical professional who is a self-starter, has the ability to work autonomously, can drive technical collaborations and mentor other team members on Big Data technology stack. <h2>What will you do:</h2> <ul> <li>Design and develop workflows to migrate legacy workloads to a cloud platform</li> <li>Interact with our Engineering and Infrastructure teams to ensure production stability</li> <li>Ensure automation through CI/CD across platforms, both on-premises and cloud</li> <li>Understand and lead the effort to expand on existing design, processes, standards and reusable components from various engineering functions to reduce complexity and ensure quality and performance.</li> <li>Ability to recommend open source technologies and integrate into design</li> <li>Partner with multiple team members from engineering, infrastructure and data science to develop big data pipelines on hybrid platform.</li> <li>Provide guidance on data onboarding and integration efforts from various sources</li> </ul> <h2>What skills you possess:</h2> <ul> <li>Minimum 3 - 5 years of strong hands-on experience in big data implementations</li> <li>Experience designing and developing data processing frameworks and tools, such as Kafka Streaming, Spark, Hadoop etc</li> <li>Advance knowledge building microservices on top of streaming architecture</li> <li>Strong programming skills in Python and Scala/Java</li> <li>Familiarity with one of the core cloud provider services, preferably AWS</li> <li>Strong written and verbal communication skills</li> <li>BS or MS in Computer Science / related technical field or equivalent combination of graduate degree and work experience</li> <li>Excellent attention to detail and accuracy</li> <li>Working knowledge of Ruby is nice to have but not needed</li> </ul> <h2>Who you are:</h2> <ul> <li>You demonstrate technical acumen in your work</li> <li>You have a real passion for complex data/engineering challenges</li> <li>You have the ability to keep track of multiple competing priorities without losing details</li> <li>Ability to communicate ideas and solutions to both technical and non-technical audiences</li> <li>You are eager to take ownership of projects and technical initiatives</li> <li>You remain curious and desire for continuous learning</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Strategy Associate
San Francisco

2020-10-20T13:04:12-04:00

Strategy and Data Science

Strategy Associate

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. The Role: We are seeking to hire a Strategy Associate in a highly visible role, where you’ll have the opportunity to define our strategy & approach behind incentives and promotions. You will  evaluate the financial details behind promotions and incentives, influence various teams to support them and drive their follow-on execution In this role, you will interact with our senior leadership teams and really drive positive impact for the business. This is an emerging group within Cisco Meraki which provides visibility across a multitude of functions, ranging from Sales, Marketing, Finance and Operations, to Product, Channel and Demand Planning among others. Based in our breathtaking San Francisco HQ, every single day as a Strategy Associate at Cisco Meraki is unlike the one before. Responsibilities: <ul> <li>Develop, drive and measure the return on investment of Promotions / Incentives pursued by Cisco Meraki</li> <li>Work cross-functionally across Demand Planning, Supply Chain, Operations, Marketing, Product & Sales to execute Promotions & Incentives end-to-end</li> <li>Measure Promotion & Incentive results and document lessons learned</li> <li>Make recommendations to Cisco Meraki leadership around appropriate incentive levers to pull to drive specified business outcomes</li> <li>Develop and maintain relationships with top-level Cisco executives</li> </ul> You: You have senior executive presence, positive relationship building skills, a strategic and analytical mindset and strong organizational ability to drive projects to completion. You can serve as a leader with vision for the organization, proactively providing recommendations and helping streamline the various tactical activities associated with launching promotions & incentives. You have appetite for collaboratively solving problems, passion for impact, and unparalleled desire to be part of a growing team that is helping guide the strategic direction of the business are the tools that you’ll need to be a Meraki Strategy Associate. Minimum Qualifications: <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Strong communication & relationship-building skills</li> <li>Superior critical thinking and problem-solving skills, and understanding of strategic frameworks & concepts</li> <li>Ability to take initiative and work autonomously to structure & solve strategic problems</li> <li>A track record in leading sophisticated and cross-functional strategic initiatives</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Foundational understanding of financial concepts like gross margin & COGS</li> </ul> Preferred Qualifications: <ul> <li>Experience launching promotions and incentives for other B2B companies</li> <li>MBA or Graduate Degree in Management</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Business Operations

Technical Program Manager (Contract to Hire)
San Francisco

2020-10-20T13:04:12-04:00

Business Operations

Technical Program Manager (Contract to Hire)

San Francisco,

  Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like weekly virtual fitness and yoga classes, daily catered lunch (when we are in the office), and a dog-friendly office, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. The Role: Meraki is seeking an experienced Technical Program Manager to be responsible for managing networking software programs. This position would start out as a contract, with the intention and hope to convert to a hire. Come be part of the new team that delivers groundbreaking products for businesses and organizations of all sizes. As a Software Technical Program Manager, you will work closely with our Software engineering, QA, Product Management, and NPI program teams for software delivery tracking across products. You will be responsible for the following: <ul> <li>Build, maintain software program plan with cross-functional dependencies</li> <li>Execute and supervise software deliverables, milestones, action items, technical dependencies, risks and mitigation plans</li> <li>Craft software project status reporting for Software leaders and NPI program teams</li> <li>Understand product use case and communicate technically with engineering teams</li> <li>Adhere to metrics and governance for Meraki’s process</li> <li>Own the Sprint planning and daily / weekly scrum meeting for tracking as needed</li> </ul> Your Experience: <ul> <li>5+ years of demonstrated ability as Program Manager in software/networking/cloud/embedded technologies</li> <li>Must have a successful track record of timely delivery of programs</li> <li>Strong understanding of software development processes</li> <li>Excellent communication, interpersonal and presentation skills</li> <li>Experience working with project planning tools (Excel, Gantt charts, Jira, Wrike, Confluence, Google Docs)</li> <li>Proficient in Agile Project Management processes. Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations</li> <li>BONUS: Experience managing switching, routing, wireless router programs</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.  

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Digital Workplace

Identity Access Management Engineer
San Francisco

2020-10-20T13:04:12-04:00

Digital Workplace

Identity Access Management Engineer

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. We are looking for an Identity & Access Management Engineer (IAM) to help build and manage our Identity & Access management infrastructure. You will work closely with Digital Workplace (IT) leadership to set strategy, and drive development, compliance, automation, and maturity of our Identity & Access management systems. This role is very multi-functional, working with Security, Engineering, Product, Sales, Support, Service Desk, and Cisco IT. As part of this role, you will also work with our security & engineering teams to test, provide feedback, and design access and identity management policies in line with Security guidelines & governance to ensure compliance. As an IAM engineer, you will report directly to the IT Manager Engineering. Your technical and engineering expertise will be essential for the enhancement and support of Meraki’s Identity & Access Management program. <h2>A typical week may look like:</h2> Solve and manage the resolution of issues related to identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. Fix, support & resolve IAM system incidents, problems, and changes, as the need arises. Provide ITIL based operational support and act as a technical resource for the Active Directory infrastructure, including incident, change, and problem management. Provide support from an IAM perspective on-premise infrastructure and cloud-based services, including Domain Controllers, SaaS applications, OKTA, and O365. Extract and present key metric reporting and analysis for the Identity Management environment. Work to ensure audit tasks related to Identity Management are completed, with the participation of appropriate partners and in line with Information Security standards. Ensure that the IAM system follows industry best practices for appropriate standards, processes, procedures, tools, and documentation. Ensure the maintenance, patching, operation, and monitoring of IAM systems are in place and aligned with our Lifecycle management policy. Participate in on-call rotation, and as such, work out of standard business hours will occasionally be required. What we value in an Identity & Access Management Engineer: Be able to identify vulnerabilities within existing systems, including threat and risk level assessments. Understands the complexities of modern IAM systems and works to identify potential risks unique to each situation, using this information delivers appropriate solutions to prevent as many threats as possible. Perform accurate analysis and condense findings into reports to optimize existing and new IAM projects and deployments. Identify any outdated access control protocols and make recommendations to modernize & strengthen IAM security. A clear understanding of rule-based and role-based access control and chooses the most appropriate option to maintain a “least privilege” level of access for all users. Designing, Configuring and improve IAM Solution for; On-boarding & Off-boarding including; <ul> <li>User provisioning and de-provisioning</li> <li>Deploying modern access management options, such as single sign-on (SSO), federated identities, multi-factor authentication (MFA) and privileged account management</li> <li>Hands-on experience of Active Directory Infrastructure components including delegated administration, group policies, OU admin, Site replication, ADFS, Kerberos, Schema Extensions, DEA (Directory Enabled Applications and Forest system context management for application services</li> <li>Experience with security protocols such as S-LDAP, SAML, WS-Federation, SCIM, OAuth, and OIDC</li> </ul> Provide ongoing support, ensuring procedures are followed correctly. <h2>Nice to have:</h2> Hands-on experience working with OKTA, DUO, and PingFederate Experience configuring and managing IT systems with technologies such as Java, JavaScript, XML, SOAP, JSON/REST, SQL, RDBMS, Linux, Windows, and databases Cisco is an Affirmative Action, and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we don’t just accept difference – it’s one of our key values. "Everybody In" means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Design and User Experience

Lead Product Designer, UX
San Francisco

2020-10-20T13:04:12-04:00

Design and User Experience

Lead Product Designer, UX

San Francisco,

Meraki makes setting up and maintaining reliable Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hotels operating worldwide, to focus on their mission and have technology that simply works. We’re looking for a Lead Product Designer to join our team in simplifying IT. As a Lead Product Designer at Meraki, you will lead UX projects and own the design of a product area or cross-product features. Working with partners in Product Management and Engineering, you will identify the right problems to solve and use design methods to choose and iterate on solutions. You will work to understand the complex needs of IT administrators, help set a vision for the product grounded in those needs, and collaborate with a cross-functional team to build it iteratively. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other. As a Lead Product Designer, you will mentor other members of the design team and help shape the team’s processes and practices. Our team’s primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. You Will: <ul> <li style="font-weight: 400;">Learn about the domain and workflows of our users.</li> <li style="font-weight: 400;">Design products: identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.</li> <li style="font-weight: 400;">Iterate based on peer feedback, user research, usability testing, analytics, and other data.</li> <li style="font-weight: 400;">Collaborate with partners in product management and engineering to define problems and explore solutions. Build effective working relationships and bring the wider team into the design process.</li> <li style="font-weight: 400;">Present persuasively. Be able to tell the story of a project and to precisely articulate design rationale.</li> <li style="font-weight: 400;">Solicit feedback from designers and a wide range of stakeholders. Provide helpful feedback to other designers.</li> <li style="font-weight: 400;">Mentor junior designers and contribute to team processes and practices.</li> </ul> You are an ideal candidate if you have examples of how you’ve done some of the following: <ul> <li style="font-weight: 400;">Designed solutions for complex domains and workflows, understanding the complexities to make them simpler and more approachable.</li> <li style="font-weight: 400;">Shipped well-crafted and elegant designs.</li> <li style="font-weight: 400;">Built relationships with product teams (including engineering and product management), grew their understanding of design, and worked cross-functionally to define and prioritize problems.</li> <li style="font-weight: 400;">Dug deeper to understand the user needs behind feature requests.</li> <li style="font-weight: 400;">Balanced exploring a space and developing a vision with shipping often and iteratively.</li> <li style="font-weight: 400;">Established, documented, and/or evolved a design system.</li> <li style="font-weight: 400;">Worked with developers to understand trade-offs and to ensure that the details are done right.</li> <li style="font-weight: 400;">Proactively investigated problems and proposed solutions.</li> </ul> You Have: <ul> <li style="font-weight: 400;">You are familiar with all of the following areas, and expert in at least one: research, interaction design, graphic design, front-end code (HTML/CSS). You are eager to learn new skills and deepen your areas of expertise.</li> <li style="font-weight: 400;">Please include a link to your online portfolio</li> </ul> Does this sound like you? We’d love to hear from you. Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. 

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Senior Product Designer, UX
San Francisco

2020-10-21T13:24:38-04:00

Design and User Experience

Senior Product Designer, UX

San Francisco,

Meraki makes setting up and maintaining reliable Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hotels operating worldwide, to focus on their mission and have technology that simply works. We’re looking for a Senior Product Designer to join our team in simplifying IT. As a Senior Product Designer at Meraki, you will lead UX projects and own the design of a product area or cross-product features. Working with partners in Product Management and Engineering, you will identify the right problems to solve and use design methods to choose and iterate on solutions. You will work to understand the complex needs of IT administrators, help set a vision for the product grounded in those needs, and collaborate with a cross-functional team to build it iteratively. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other. As a Senior Product Designer, you will mentor other members of the design team and help shape the team’s processes and practices. Our team’s primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. Responsibilities: <ul> <li style="font-weight: 400;">Learn about the domain and workflows of our users.</li> <li style="font-weight: 400;">Design products: identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.</li> <li style="font-weight: 400;">Iterate based on peer feedback, user research, usability testing, analytics, and other data.</li> <li style="font-weight: 400;">Collaborate with partners in product management and engineering to define problems and explore solutions. Build effective working relationships and bring the wider team into the design process.</li> <li style="font-weight: 400;">Present persuasively. Be able to tell the story of a project and to precisely articulate design rationale.</li> <li style="font-weight: 400;">Solicit feedback from designers and a wide range of stakeholders. Provide helpful feedback to other designers.</li> <li style="font-weight: 400;">Mentor junior designers and contribute to team processes and practices.</li> </ul> You are an ideal candidate if you have examples of how you’ve done some of the following: <ul> <li style="font-weight: 400;">Designed solutions for complex domains and workflows, understanding the complexities to make them simpler and more approachable.</li> <li style="font-weight: 400;">Shipped well-crafted and elegant designs.</li> <li style="font-weight: 400;">Built relationships with product teams (including engineering and product management), grew their understanding of design, and worked cross-functionally to define and prioritize problems.</li> <li style="font-weight: 400;">Dug deeper to understand the user needs behind feature requests.</li> <li style="font-weight: 400;">Balanced exploring a space and developing a vision with shipping often and iteratively.</li> <li style="font-weight: 400;">Established, documented, and/or evolved a design system.</li> <li style="font-weight: 400;">Worked with developers to understand trade-offs and to ensure that the details are done right.</li> <li style="font-weight: 400;">Proactively investigated problems and proposed solutions.</li> </ul> Qualifications: <ul> <li style="font-weight: 400;">You are familiar with all of the following areas, and expert in at least one: research, interaction design, graphic design, front-end code (HTML/CSS). You are eager to learn new skills and deepen your areas of expertise.</li> <li style="font-weight: 400;">Please include a link to your online portfolio</li> </ul> Does this sound like you? We’d love to hear from you. Meraki is based in the Mission Bay area of San Francisco, less than a 5 minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. 

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mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
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