mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

  • Engineering
  • Sales
  • Support

  • Department Spotlight

    Build Something Better

    Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

    Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

    Hack the Full Stack

    Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

    For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

    “At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

    —Meghan Gaudet, Front-End Hacker

  • Department Spotlight

    Winners Wanted

    The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

    How We Close

    Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

    Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

    “Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

    —Josh Tobin, Inside Sales Rep

  • Department Spotlight

    How We Solve

    Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

    Support with Impact

    Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

    “Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

    —Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

  • AT&T Park
  • Music venues
  • Dogpatch Climbing Gym
  • Hotel Utah Saloon
  • SFMOMA
  • Philz Coffee
  • Caltrain Station
  • 21st Amendment Brewery

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

  • We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
  • Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
  • We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
  • Excellent medical, dental, and vision insurance.


Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

  • Data Scientist, Wireless Engineering
    San Francisco

    2019-07-18T12:20:01-04:00

    Engineering – Software

    Data Scientist, Wireless Engineering

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. </span></p> <p><span style="font-weight: 400;">Meraki is seeking a data scientist to build a next generation cloud-based analytics platform to troubleshoot wireless performance and connectivity issues in enterprise environments. Meraki's cloud-managed model offers a unique opportunity to draw upon data from hundreds of thousands of networks and millions of access points deployed across our wide ranging customer base. The goal is to leverage the rich telemetry data available from these devices and combine it with the power of Machine Learning and the cloud to build an analytics engine that can provide intuitive, yet detailed insights into the performance issues across our customer networks. Given the scale of Meraki’s deployment, this provides a unique engineering opportunity to build an impactful solution that can help enhance our customer experience at large.</span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and implement a real time and highly scalable wireless network diagnostics solution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with full stack web developers to define and build features for an effective and intuitive wireless analytics platform. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a predictive analytics engine by applying machine learning techniques to data from customer networks.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use large datasets to explore descriptive and inferential statistical properties of data.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ship production-quality software in a dynamic environment.</span></li> </ul> <p><strong>Requirements</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of relevant experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/MS or Ph.D. in Computer Science or a related field.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience programming in Scala, Python, and/or Go.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with algorithms for supervised and unsupervised learning</span><span style="font-weight: 400;">.</span></li> <li style="font-weight: 400;"><strong><span style="font-weight: 400;">Experience using data processing and ML libraries such as Pandas, Scikit-Learn, Tensorflow, Keras, etc.</span></strong></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with distributed computing engines like </span><span style="font-weight: 400;">Apache Spark, Hadoop, etc. and real time data streaming services like Amazon Kinesis.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience implementing and monitoring big data pipelines.</span></li> </ul> <p><strong>Bonus qualifications</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with a wireless or a networking analytics system.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of 802.11 wireless protocols and behavior.</span></li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. </em></p>

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  • Director of Engineering, MX (Security & SD-WAN)
    San Francisco

    2019-07-16T19:57:17-04:00

    Engineering – Software

    Director of Engineering, MX (Security & SD-WAN)

    San Francisco,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.</p> <p>As the Director of MX Software, you will be responsible for a Security and SD-WAN portfolio that connects and protects millions of people around the world. Alongside our hardware engineering and product management teams, you’ll craft our products through new features, whole new product lines, and innovative updates and support for our customers. Meraki's cloud-managed model offers an unmatched opportunity to draw upon data from hundreds of thousands of networks to identify new threats and learn new ways to optimize traffic in real time. You will lead your team in leveraging this advantage to drive industry-leading innovation in both security and SD-WAN technology.</p> <p>A key focus will be your ability to support and grow a distributed team of embedded, networking, web, and QA experts. You will seek to align everyone to our most important objectives, offering a vision for the team and product that keeps them motivated and looking forward. You will have the opportunity to split your time between our San Francisco and San Jose offices.</p> <p><strong>You will:</strong> </p> <ul> <li>Work with the CTO, product management, and other senior engineering leaders to set the technical vision and short/long-term plans for the MX portfolio</li> <li>Partner with our recruiters to create strategies for building a diverse and inclusive team</li> <li>Mentor and coach managers and senior engineers through technical and non-technical challenges</li> <li>Develop career plans for your direct reports and help them do the same for theirs</li> <li>Encourage thoughtful and creative ways to recognize achievements on the team</li> <li>Lead performance, compensation, and promotion review processes</li> <li>Provide thoughtful counsel as a member of senior engineering leadership</li> <li>Assist with engineering-wide initiatives (off-sites, training, process evolution) several times per year</li> <li>Represent engineering at external events and speak to Meraki’s mission and vision</li> <li>Form close partnerships across Cisco to leverage their technology and talent</li> <li>Serve as the highest escalation point for customer-facing issues on the team</li> </ul> <p> <strong>You are ideal for this role if you have:</strong> </p> <ul> <li>10+ years of experience building networking and systems software</li> <li>Managed cross-functional teams of more than 10 engineers, and are passionate about growing as a manager and a leader</li> <li>Experience building teams, holding decisions on recruiting and organization design</li> <li>The empathy and emotional intelligence to lead a diverse and distributed group of engineers and managers at varying stages of their careers</li> </ul> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</span></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Engineering Manager, SD-WAN and Routing Features
    San Jose

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Engineering Manager, SD-WAN and Routing Features

    San Jose,

    <p><span style="font-weight: 400;">Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. </span></p> <p><span style="font-weight: 400;">In this role you will build an engineering team responsible for SD-WAN, routing, and VPN functionality of the MX Security Appliance, a Linux-based product with a wide range of advanced routing and security features. You will provide architectural leadership, review designs, and prioritize the growth and development of your team members. You will be a strong mentor, nurturing an encouraging environment where your team can do their best work. You will enable a positive relationship between your team, product management, and other engineering teams. You have a relentless focus on user experience and quality — you care that your team is building the features that will have the biggest impact on Meraki’s users and you strive for a customer experience that exemplifies reliability and performance.</span></p> <p><strong>Duties as an Engineering Manager:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Planning and tracking timelines for your team, ensuring efficient execution and communicating to relevant stakeholders when things change</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with our recruiters on targeted hiring efforts to make sure your team meets the needs of the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with senior engineers and your peers to devise scalable and robust implementations of SD-WAN, VPN, dynamic routing, and IPv6</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Performing technical design and code reviews</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reviewing/prioritizing customer reported bugs and escalations and establishing a plan to address them</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Providing thoughtful counsel as part of the leadership of the larger product team</span></li> </ul> <p><strong>What we look for in your background:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a BS/MS in Computer Science or a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a minimum of 3 years of hands-on and/or functional management experience (coaching/mentoring/performance feedback)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have 7+ years of relevant work experience in system software development in the networking domain</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have working knowledge of C and C++</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are interested in a leadership role because it allows you to work closely with others to help them achieve their best. Ideally you have led teams of more than three people and are looking for an opportunity to take on more responsibility and grow a team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are adaptable and versatile, but also understand the business necessity of schedules, estimates, and deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a disciplined approach to development, testing, and quality</span></li> </ul> <p><strong>Bonus points for experience with any of the following:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Test driven development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">SD-WAN</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Dynamic routing protocols</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">IPv6</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">VPN</span></li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Firmware Software Engineer, Fall Internship (September-December 2019)
    San Francisco

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Firmware Software Engineer, Fall Internship (September-December 2019)

    San Francisco,

    <p><span style="text-decoration: underline;"><strong>**This is a full time position based in San Francisco from September 6-December 20, 2019**</strong></span></p> <p>The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites.</p> <p>As a Firmware Features Software Engineer at Meraki, you will be responsible for developing and implementing features that improve the reliability, simplicity, and performance of our products. Our Firmware Features teams are focused on improving our existing networking technology and enabling customers to deploy our products in new and innovative ways. You will have the opportunity to work across the stack collaborating with other developers, UX designers, and product management to develop software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions.</p> <p>Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed.</p> <h2 id="JD:Intern-Features-FY19Q1-ExampleprojectsofaFeaturesSoftwareEngineeringIntern:">Example projects of a Firmware Features Software Engineering Intern:</h2> <ul> <li> <p>SD-WAN Multi-Path: Leverages multiple internet uplinks together with load balancing, high availability, and performance-based routing techniques to afford higher bandwidth, less downtime, and better QoS for VoIP calls</p> </li> <li> <p>Motion search: This security camera feature enables users to retroactively search video by region of interest in recorded footage.  Cameras process every frame of video at the edge, extract and encode motion metadata, and supply the data to a backend search engine</p> </li> <li> <p>Stackable switches: This auto-configured distributed system of two or more L2 &amp; L3 switches allows load-balancing of traffic to achieve high performance throughput, as well as link redundancy for minimizing network downtime upon device failure</p> </li> </ul> <h2 id="JD:Intern-Features-FY19Q1-Youareanoutstandingapplicantif:">You are an outstanding applicant if:</h2> <ul> <li> <p>You are pursuing a technical degree or have equivalent experience with a strong foundation in the fundamentals of computer science</p> </li> <li> <p>You are proficient with C/C++ programming languages and demonstrate working knowledge with pointers, memory allocation, and bit shifting</p> </li> <li> <p>You have past project or internship experience working with embedded firmware development and/or Linux</p> </li> <li> <p>You have familiarity with computer networking fundamentals (TCP/IP, etc.)</p> </li> <li> <p>You strive to build rich and dynamic features by expanding current tools or by creating entirely new components</p> </li> <li> <p>You can expertly work beyond the boundary of single languages or technologies to identify complex bugs</p> </li> <li> <p>You would flourish within a small engineering team and are excited to tackle open-ended problems</p> </li> </ul> <div> <h2 id="JD:Intern-Features-FY19Q1-Intern/Co-OpProgramOverview:">Intern/Co-Op Program Overview:</h2> <p>Meraki interns and co-ops join the team for 12 and 16 week programs, respectively, and are placed directly onto subteams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a new service. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team.</p> <p>Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program.  Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life.</p> <h2 id="JD:Intern-Features-FY19Q1-Intern/Co-OpBenefits:">Intern/Co-Op Benefits:</h2> <ul> <li> <p>Furnished housing in San Francisco for duration of program</p> </li> <li> <p>Competitive salary</p> </li> <li> <p>Weekly social events inside and outside of the office (Giants games, Exploratorium tickets,    friendly soccer games)</p> </li> <li> <p>Lunch and dinner daily</p> </li> <li> <p>Customized laptop and desk setups</p> </li> <li> <p>Medical, dental, and vision coverage plans</p> </li> </ul> </div> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p>

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  • Full Stack Engineer
    Chicago

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Full Stack Engineer

    Chicago,

    <p>As a Cisco Meraki Full Stack Engineer on the Meraki Go team, you will collaborate with mobile and firmware and full stack engineers to design, plan, and build new features for our customers. With the help of product managers and UX designers, you will construct intuitive but powerful workflows to tackle the meaningful problems that IT professionals face every day. You will solve the networking challenges faced by small businesses.</p> <p>This is a mid-level to senior-level role, where you will develop unique software features whereby our customers can remotely manage their cloud-based networks all over the world via their mobile devices (iOS and/or Android). Our full stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack!</p> <p><strong>Example projects of a Full Stack Web Developer:</strong></p> <ul> <li>Collaborating with our UX team to design and implement an intuitive UI for a new WiFi security features via mobile devices.</li> <li>Implementing a UI showing device performance metrics that will help customers decide when it’s time to upgrade their devices.</li> <li>Fetching a list of routes a mobile device has learned through a network routing protocol and displaying them in a dynamic table.</li> <li>Crafting React components that can be reused by many other teams at Meraki.</li> <li>Building and restructuring backend architecture to scale to larger customers.</li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li>Have a BS/MS in Computer Science or equivalent experience.</li> <li>Must have a minimum of 2 - 5 years of solid full stack software engineering/development experience.</li> <li>Must have at least 2 years of Ruby on Rails backend development experience.</li> <li>Have proven experience in building rich web UIs with React and/or React.js or similar mobile/web related frameworks.</li> <li>Can implement good database design in a relational database (we use Postgres).</li> <li>Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are interested in career advancement.</li> </ul> <p><strong>Bonus points for any of the following:</strong></p> <ul> <li>Experience with consumer-facing software design.</li> <li> <li>A comprehensive knowledge of networking, which will help you understand the problems we work on and develop the best tools for cloud-based customers.</li> <li>Mobile app development experience using either React-Native or native iOS/Android.</li> </ul> <p><em> </em></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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  • Full Stack Software Engineering, Fall Internship (September-December 2019)
    San Francisco

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Full Stack Software Engineering, Fall Internship (September-December 2019)

    San Francisco,

    <p><span style="text-decoration: underline;"><strong>**This is Full Time position in San Francisco from September 6-December 20, 2019**</strong></span></p> <p>The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites.</p> <p>As a Full Stack Engineer at Meraki, you will help design and build features for Meraki's Dashboard - the window to the entire Meraki experience. From Dashboard, our customers can control their entire Meraki stack: access points, switches, firewalls, client devices, cameras, and more. You will work across the stack with other developers, UX designers, and product management to build and improve the Dashboard web application. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions.</p> <p>Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed.</p> <h2 id="JD:Intern-Full_Stack-FY19Q1-ExampleprojectsofaFullStackWebDeveloperIntern:"><strong>Example projects of a Full Stack Web Developer Intern:</strong></h2> <ul> <li>Create services to fetch data from millions of Meraki devices, then present that data in a user-friendly way</li> <li>Improve performance and efficiency of our backend, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> <li>Construct API endpoints to allow Meraki users and third party companies to build custom tools and features</li> </ul> <h2 id="JD:Intern-Full_Stack-FY19Q1-Youareanoutstandingapplicantif:"><strong>You</strong> <strong>are</strong> <strong>an</strong> <strong>outstanding</strong> <strong>applicant</strong> <strong>if:</strong></h2> <ul> <li>You are pursuing a technical degree or have equivalent experience with a strong foundation in the fundamentals of computer science</li> <li>You strive to build rich and dynamic web applications with front-end frameworks such as React, Redux, Ember, or Angular</li> <li>You are familiar with programming languages and web frameworks like Ruby (Rails, EventMachine), Python (Django, Flask), or Node.js (Express)</li> <li>You have worked with SQL and relational Databases</li> <li>You would flourish within a small engineering team and are excited to tackle open-ended problems</li> </ul> <h2 id="JD:Intern-Full_Stack-FY19Q1-Intern/Co-OpProgramOverview:"><strong>Intern/Co-Op Program Overview:</strong></h2> <p>Meraki interns and co-ops join the team for 12 and 16 week programs, respectively, and are placed directly onto subteams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a new service. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team.</p> <p>Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program.  Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life.</p> <h2 id="JD:Intern-Full_Stack-FY19Q1-Intern/Co-OpBenefits:"><strong>Intern/Co-Op Benefits:</strong></h2> <ul> <li> <p>Furnished housing in San Francisco for duration of program</p> </li> <li> <p>Competitive salary</p> </li> <li> <p>Weekly social events inside and outside of the office (Giants games, Exploratorium tickets,    friendly soccer games)</p> </li> <li> <p>Lunch and dinner daily</p> </li> <li> <p>Customized laptop and desk setups</p> </li> <li> <p>Medical, dental, and vision coverage plans</p> </li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Manager, Data Center Operations
    Sydney

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Manager, Data Center Operations

    Sydney,

    <p>Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time from anywhere.</p> <p>Today, Dashboard is run primarily on our own infrastructure in data centers across the globe. Our new Data Center Operations team will build and manage scalable and secure data centers across the globe that powers Dashboard and many other applications. Meraki SRE is looking for a manager to build and support an operations team as the company continues to grow and expand into new regions.</p> <h2 id="JD:M3-Manager,DataCenterOperations-Responsibilities">Responsibilities</h2> <p> </p> <ul> <li> <p>Manage a Data Center Operations Team responsible for the installation, operation, and maintenance of network, server, and storage hardware in multiple data center locations.</p> </li> <li> <p>Own and improve the tools and process that makes your team efficient at managing the lifecycle of our hardware.</p> </li> <li> <p>Partner with infrastructure, platform and product teams to plan and execute against a wide variety of business and product needs.</p> </li> <li> <p>Contribute to the development and implementation of effective and efficient processes.</p> </li> <li> <p>Work closely with our amazing recruiters to grow the team.</p> </li> <li> <p>Develop the technical and leadership skills qualities of individual contributors. Assess employee performance frequently, address under-performance, and recognize and promote accordingly.</p> </li> <li> <p>Set a high standard for documentation and knowledge sharing on the team.</p> </li> <li> <p>Track issues and analyze data looking for trends and systemic issues, reporting on and managing key metrics.</p> </li> <li> <p>Approximately 10% travel required.</p> </li> </ul> <h2 id="JD:M3-Manager,DataCenterOperations-Youareanidealcandidateifyou">You are an ideal candidate if you</h2> <p> </p> <ul> <li> <p>Have 5+ years of experience in managing technology operations, including data center operations.</p> </li> <li> <p>Have 3+ years of experience in building scalable infrastructure.</p> </li> <li> <p>Have experience in personnel management, staffing and scheduling for a 24/7 environment.</p> </li> <li> <p>Have strong working knowledge of data center power and cooling infrastructure, structured cabling, and enterprise network, server, and storage hardware.</p> </li> <li> <p>Have experience with project management and vendor management.</p> </li> </ul> <h2 id="JD:M3-Manager,DataCenterOperations-Bonuspointsfor">Bonus points for</h2> <p> </p> <ul> <li> <p>Linux and hardware systems support experience, ideally in an Internet operations environment.</p> </li> <li> <p>Familiarity with Ruby, SQL and/or shell scripting knowledge.</p> </li> <li> <p>Understanding of out-of-band/lights-out server communication methods, such as IPMI and serial console.</p> </li> <li> <p>Experience working in a fast paced, hands-on, startup-like environment.</p> </li> </ul> <p> </p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. </em></p>

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  • Senior Wireless Firmware Engineer
    San Francisco

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Senior Wireless Firmware Engineer

    San Francisco,

    <p>As a wireless feature engineer, you will be responsible for architecting and implementing features that improve the reliability, simplicity, and performance of our wireless products. You will have the opportunity to work across our stack developing software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend.  Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed.</p> <p><strong>Example projects for a Wireless Features Engineer:</strong></p> <ul> <li>Designing an algorithm that collects data from access points in customer networks and uses that data to optimize their channel and power settings.</li> <li>Integrating drivers to allow dedicated crypto hardware offload for VPN authentication and encryption.</li> <li>Implementing 802.11r “fast roaming” to improve client roaming experience and minimize overhead.</li> <li>Enabling 802.1x authentication using Google authentication.</li> <li>Adapting our wireless mesh protocol to use packet aggregation to achieve higher throughput.</li> <li>Developing our BLE radio software to allow communicating over various protocols.</li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li>Are fluent in C and C++</li> <li>Have 4+ years of experience writing professional production code</li> <li>Have experience working with one or more wireless protocols (Wi-Fi, Bluetooth, 802.15.4 or GSM/CDMA/5G)</li> <li>Have working knowledge of core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>Have effective communication skills and a strong ability to collaborate with others</li> <li>Are self-motivated and willing to learn new things and take on new challenges</li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Deep understanding of wireless protocols and network security fundamentals</li> <li>Experience working with version control, specifically Git</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Site Reliability Engineer (Observability)
    London

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Site Reliability Engineer (Observability)

    London,

    <p>As a Site Reliability Engineer on the Meraki Observability Team, you will be responsible for building useful, scalable and secure monitoring systems that make sure we stay online. You’re passionate about data, care about the customer experience, and use automation to raise the bar.</p> <p>Meraki's Infrastructure Team is responsible for building and scaling the cloud that supports millions of Meraki devices. The Meraki cloud serves more than 2.5 billion HTTP requests per day across eight datacentres worldwide. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, security cameras, and phones.</p> <p>In this role you will join a small engineering team that is based out of our office in London, UK. You will be a part of the team that designs and builds the monitoring, log/event collection, and metric processing systems which support our private cloud. You will also provide your own perspective on our backend systems and constantly develop innovative ways to improve the way we manage the underlying infrastructure.</p> <h2 id="E1-SiteReliabilityEngineer(Observability)-ExampleprojectsontheObservabilityteam:">Example projects on the Observability team:</h2> <ul> <li>Designing &amp; implementing infrastructure for collecting metrics, crunching data and improving service monitoring to detect problems before they’re visible to our customers.</li> <li> <p>Build ElasticSearch clusters holding 10-1000TB of data, for a variety of use cases.</p> </li> <li> <p>Develop a self-service alerting system that allows developers to monitor the things they build - at any time, via a variety of notification methods, at a scale of hundreds of thousands of events a second.</p> </li> <li> <p>Develop comprehensive meta-monitoring tools that provide new insights into our complex event and metric pipelines.</p> </li> <li> <p>Improve libraries and APIs that provide a simple, unified interface to other developers when they use our monitoring, logging and event processing systems.</p> </li> <li> <p>Automate cluster scaling so monitoring resources can be requested and automatically deployed.</p> </li> </ul> <h2 id="E1-SiteReliabilityEngineer(Observability)-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Are interested in a mix of software development and systems administration.</li> <li>You are familiar with programming languages such as Ruby, Python, Scala or Bash.</li> <li>Passionate about automation and infrastructure management.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> <li>Pursuing or recently completed a degree in Computer Science, Systems Administration or other STEM field, or equivalent practical experience.</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p>

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  • Technical Program Manager (Network/Wireless)
    San Francisco

    2019-07-16T17:01:43-04:00

    Engineering – Software

    Technical Program Manager (Network/Wireless)

    San Francisco,

    <p>At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works.</p> <p>Meraki is seeking an experienced Program Manager with a consistent track record of planning and executing complex projects under demanding timelines for the Wireless Software Development Team. In this role, you will be responsible for driving multiple aspects of project planning including feature/roadmap definition, scheduling and resource allocation of the software development efforts for our Cloud-based Wireless/Networking Devices. You will ensure clear communication of key deliverables across cross-functional teams including Hardware, Software, Product Management, and Support.</p> <p><strong>You will:</strong></p> <ul> <li>Own overall software development schedule, identify execution risks and critical paths.</li> <li>Effectively communicate schedule, responsibilities, key developments and overall project status to cross-functional teams.</li> <li>Collaborate with engineering leads and other program managers to drive execution of committed plan.</li> <li>Facilitate meetings across cross-functional teams (Firmware, Dashboard, External vendors, Hardware etc.), draft meeting notes, and follow-up on action items to drive open issues to conclusion.</li> <li>Build good working relationships with key partners and drive execution through conflicts.</li> </ul> <p><strong>You are ideal for this role if you have:</strong></p> <ul> <li>Bachelors or higher degree in Electrical Engineering/Computer Science or related technical field.</li> <li>Must have a minimum of 4-8 years of product, project or program management experience leading complex SW releases.</li> <li>Strong understanding of software development processes. Excellent communication, interpersonal and presentation skills.</li> <li>Experience working with project planning tools (Excel, Gantt charts, Jira, Confluence, Google Docs).</li> <li>Well versed in Agile Project Management processes. Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations.</li> <li>Prior experience working on one or more areas such as embedded software, cloud networking, TCP/IP or Wi-Fi based products.</li> </ul> <p><strong>Bonus points for any of the following</strong>:</p> <ul> <li>Previous Technical Program Management experience (Networking and/or Wireless).</li> <li>Previous Software Engineering experience (Networking and/or Wireless).</li> <li>PMP Certification is a plus.</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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  • Test Automation Technical Lead, Tools- Dashboard
    San Francisco

    2019-07-16T18:50:35-04:00

    Engineering – Software

    Test Automation Technical Lead, Tools- Dashboard

    San Francisco,

    <h2 id="JD:E4/E5-SeniorSoftwareEngineer-TestAutomationandTools-Dashboard-FY19Q1-AboutMeraki">About Meraki</h2> <p>Meraki is making IT easier, faster, and smarter with technology that simply works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. Dashboard drastically simplifies the process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers.</p> <h2 id="JD:E4/E5-SeniorSoftwareEngineer-TestAutomationandTools-Dashboard-FY19Q1-TheOpportunity:">The Opportunity:</h2> <p>As a <em>Senior Software Enginee</em><em>r - Test Automation And Tools</em> <span class="inline-comment-marker" data-ref="b421f7e0-04b9-449b-b5a0-d7996ffe50ad">- <em>Dashboard</em></span>, you will be the start of a newly forming testing team. At first your duties will be very hands on, with a bit of testing evangelism thrown in. As we realize our intention to make Meraki's <span class="inline-comment-marker" data-ref="65e8a3bf-30a1-4038-b4cc-abe9f201990a">dashboard</span> as reliable as it is delightful, your team will grow. With this growth <span class="inline-comment-marker" data-ref="37d954e0-e5b3-40c3-a6b2-7f518566f238">comes </span>the potential to grow with it and lead the team.</p> <p>Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make direct impact to the success of our business.</p> <h2 id="JD:E4/E5-SeniorSoftwareEngineer-TestAutomationandTools-Dashboard-FY19Q1-ADayInTheLifeOfATestAutomationEngineer:">A Day In The Life Of A Test Automation Engineer:</h2> <p>On some days, you may be designing a testbed from the ground up that has the ability to change <span class="inline-comment-marker valid" data-ref="4715b6b9-2fc0-4ed5-bf29-cdefebf38e4c">network topologies</span> on the fly. On other days you may be teaching other teams about new ways to test their code. You will have the autonomy to craft and implement a <span class="inline-comment-marker valid" data-ref="9629ad4d-f7af-4133-87ef-016c2385aa82">solution</span> as well as the knowledge and experience of team members to help you along the way.</p> <p>In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product.</p> <h2 id="JD:E4/E5-SeniorSoftwareEngineer-TestAutomationandTools-Dashboard-FY19Q1-PotentialProjectsInclude:">Potential Projects Include:</h2> <ul> <li>Build and deploy <span class="inline-comment-marker" data-ref="dce1f300-6965-4241-be4e-e64aa017f9a2">an integration test system<br></span></li> <li><span class="inline-comment-marker valid" data-ref="f1a3242d-ba13-4600-bb21-2a05b8ead01b">Get code coverage tools working and a way to assign missing tests to teams</span></li> <li><span class="inline-comment-marker valid" data-ref="f1a3242d-ba13-4600-bb21-2a05b8ead01b">Research and propose improvements to how we measure test coverage<br></span></li> <li>Build SLAs for test-pass rates that are dependent on the importance of various tests (e.g. system, critical, etc)</li> <li>Administer and scale the testing infrastructure (Teamcity)</li> <li>Build integration with code deployment</li> <li>Build additional monitoring around test runs</li> <li>Consult on building test plans</li> <li>Advocate for testing best practices across teams and disciplines</li> <li>Mentor and train other engineers on how to write quality tests and improve existing ones</li> </ul> <h2 id="JD:E4/E5-SeniorSoftwareEngineer-TestAutomationandTools-Dashboard-FY19Q1-YouMaBeAGreatFitIfYou:">You May Be A Great Fit If You:</h2> <ul> <li>Have 5+ years of strong scripting experience using dynamic languages like <span class="inline-comment-marker" data-ref="9453a320-5d04-455d-a13a-344fa1c3e195">Ruby</span> and <span class="inline-comment-marker" data-ref="d5615e5d-3f41-4990-a3cb-3a1b2398b23a">Python</span> </li> <li>7+ years of experience in Test Development and/or Test Automation roles</li> <li>Proven to be a great technical communicator</li> <li>Are opinionated on testing frameworks and can back them up with words and code</li> <li>You use data and metrics to inform decisions</li> <li>Enjoy on-boarding new team members, mentoring, and teaching others</li> <li>Have <span class="inline-comment-marker" data-ref="b8268d9e-4acd-49e8-a867-1da0466e337e">in-depth</span> of knowledge and experience with automation platforms like Jenkins</li> <li>Are able to weigh technical trade-offs against business goals</li> <li>You know your way around a Unix command line</li> <li>Hold deep technical curiosity</li> <li>You are an enthusiastic advocate for testing best practices</li> </ul> <h2 id="JD:E4/E5-SeniorSoftwareEngineer-TestAutomationandTools-Dashboard-FY19Q1-BonusPointsIfYouHaveExperienceWith:">Bonus Points If You Have Experience With:</h2> <ul> <li>TeamCity and/or Jenkins</li> <li>Docker and/or other container technologies</li> <li>Rails</li> <li>Postgres or other RDBMS</li> <li>testing React</li> </ul> <p> </p> <p><em> </em></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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Engineering – Hardware

  • Hardware/RF Quality Engineer
    San Francisco

    2019-07-16T20:28:38-04:00

    Engineering – Hardware

    Hardware/RF Quality Engineer

    San Francisco,

    <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>We are seeking a Hardware/RF Quality Engineer who will work with our JDM partners and Hardware team to prevent quality issues around our products.</p> <p><strong>Your work will involve:</strong></p> <ul> <li>Reviewing and helping define quality test standards to minimize design quality issues.</li> <li>Reviewing EVT and DVT reports from JDM partners.</li> <li>Defining manufacturing quality metrics, monitor production quality, and work with JDM partners to drive continuous improvement.</li> <li>Follow-up on RMA trends and drive corrective action back through manufacturing as necessary.</li> <li>Do sustain support for products through to the end of life.  Report on Quality to other departments within Meraki.</li> </ul> <p><strong>You will:</strong></p> <ul> <li>Audit/Evaluate JDM quality systems to ensure they are producing a quality product.</li> <li>Work with the Meraki Hardware team through EVT, DVT and pilot production to help ensure a good quality product.</li> <li>Support the product from initial mass production through its end of life.</li> <li>Work with Manufacturing Process/Test team on the data that will be collected from the test.</li> <li>Work with JDM on continuous improvement on yields and process/test stability.</li> <li>Work with the JDM partners on qualifying new component sources.</li> <li>Monitor the JDM process quality trend for changes and drive corrective actions.</li> </ul> <p><strong>You have:</strong></p> <ul> <li>BSEE or equivalent in experience</li> <li>Combined 5 years’ experience EVT/DVT and manufacturing engineer or manufacturing quality</li> <li>1+ years doing EVT and DVT</li> <li>1 to 3 years’ experience with RF products in production</li> <li>Experience with Asia CM or JDM manufacturing</li> </ul> <p><strong>Bonus Points:</strong></p> <ul> <li>Experience with PLM systems change order processes</li> <li>Experience with component engineering</li> <li>Experience with wireless hardware</li> </ul> <p> </p> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</span></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Hardware Sustaining Engineer, Camera
    San Francisco

    2019-07-16T20:27:17-04:00

    Engineering – Hardware

    Hardware Sustaining Engineer, Camera

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">We are seeking a Hardware Sustaining Engineer who will work with our JDM partners and Hardware team to prevent quality issues around our Smart Camera products.</span></p> <p><strong>Your work will involve:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Reviewing and helping define quality test standards to minimize design quality issues.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reviewing EVT and DVT reports from JDM partners. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Defining manufacturing quality metrics, monitor production quality, and work with JDM partners to drive continuous improvement. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Follow-up on RMA trends and drive corrective action back through manufacturing as necessary. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Do sustain support for products through to the end of life.  Report on Quality to other departments within Meraki.</span></li> </ul> <p><strong>You will: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Audit/Evaluate JDM quality systems to ensure they are producing a quality product.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Meraki Hardware team through EVT, DVT and pilot production to help ensure a good quality product.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support the product from initial mass production through its end of life.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Manufacturing Process/Test team on the data that will be collected from the test.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with JDM on continuous improvement on yields and process/test stability.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the JDM partners on qualifying new component sources.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Monitor the JDM process quality trend for changes and drive corrective actions.</span></li> </ul> <p><strong>You have: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BSEE or equivalent in experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Combined 5 years’ experience EVT/DVT and manufacturing engineer or manufacturing quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years doing EVT and DVT</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1 to 3 years’ experience with camera products in production</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Asia CM or JDM manufacturing</span></li> </ul> <p><strong>Bonus Points: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with PLM systems change order processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with component engineering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with wireless hardware</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</span></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Manager, Product Analytics
    San Francisco

    2019-07-16T20:00:14-04:00

    Engineering – Hardware

    Manager, Product Analytics

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">The Hardware Analytics team is responsible for driving data collection, visualization, and decision-making across the hardware development, manufacturing, quality, supply chain, and logistics teams.  This role requires an end-to-end understanding of data analytics and the capacity and curiosity to work alongside these product-focused teams. One must understand their underlying needs, translate that into set of data-driven processes, and assist the organization in implementing and measuring change based on the insights garnered.</span></p> <p><strong>You will: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work alongside, manage, and provide vision for a growing team of data professionals </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build out data infrastructure and automate processes, perform data analysis and produce visualizations, in order to drive change within the organization. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with leadership to understand and address departmental priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Determine requirements, plan projects, establish priorities, and monitor progress</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop strong cross-functional relationships across Meraki and our international manufacturing ecosystem</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create an environment that is conducive to happy and productive work </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Support your team members in their technical, career, and personal goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee team growth planning, hiring, and new employee on-boarding</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generate and assist in the presentation of quarterly reports to Meraki and Cisco executives, relating to hardware and product development.</span></li> </ul> <p><strong>You have: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5-8 years of industry experience in a data-centric role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in a leadership role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency to expert-level in SQL, R, RShiny, and Python </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience architecting and evaluating data solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with data visualization and BI tools such as Tableau or Microstrategy </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Top-notch ability to extract and communicate insights from real-world data sets</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in the technology or consulting industry providing actionable insights to internal customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong business acumen and a bias to action</span></li> </ul> <p><strong>You are: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about bringing data and insights to a rapidly growing organization, and able to communicate that passion fluently and logically</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Interested in both technical and project management work</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to grasp complex analytic principles and techniques within a hardware-centric organization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative, and capable of fostering an atmosphere of openness and trust</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Generally helpful and willing to lean into product/process programs as needed </span></li> </ul> <p><strong>Education: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA, BS in a relevant field, or equivalent experience</span></li> </ul> <p><strong>Bonus Points for: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in the logistics and/or manufacturing (ODM/JDM) space, and statistical process control</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with machine learning and statistical analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with JIRA, Confluence, Salesforce, GP and Oracle ERP systems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Cultural competence working with Asian partners</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</span></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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Channel Sales

  • Channel Account Manager
    Chicago
    San Francisco

    2019-07-16T17:01:43-04:00

    Channel Sales

    Channel Account Manager

    Chicago,San Francisco,

    <p>As a Channel Account Manager for Cisco Meraki your primary responsibility will be to drive revenue growth with two of our national partners, Zones and PCM. This is an exciting opportunity to develop creative lead generation and sales incentive ideas while building a personal brand and representing Cisco Meraki. You will utilize your exceptional presentation and relationship building skills to convey Cisco Meraki’s value proposition to large groups of sales people as well as conduct sales trainings. You will also work closely with both the inside and field sales teams to ensure we get the most benefit from both partners through lead sharing campaigns, marketing programs, incentives, sales and technical training, and events.</p> <p>Successful candidates will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and proven track record of success, we want to hear from you. </p> <p> <strong>What you will do:</strong></p> <ul> <li>Develop and leverage executive partner relationships to grow Meraki mindshare across all levels of the partnership</li> <li>Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans </li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner Meraki sales reps</li> <li>Collaborate with the Nationals Channel Team to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy –<strong> </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances.</li> <li>Collaborative - you share early and often to engage those around you.</li> </ul> <p><strong>You will have:</strong></p> <ul> <li>3-5+ years experience in sales or channel management. Previous experience with Zones or PCM strongly preferred</li> <li>Must be living in or open to relocating to Northen California or the Greater Chicago Area</li> <li>Excellent interpersonal and facilitation skills</li> <li>Desire to build a world class channel program</li> <li>Tenacious and aggressive “hunter” mentality </li> <li>Strong executive presence and financial acumen</li> <li>Must be open to 50% - 80% travel</li> <li>BA/BS</li> </ul> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Channel Account Manager
    Singapore

    2019-07-16T17:01:43-04:00

    Channel Sales

    Channel Account Manager

    Singapore,

    <div class="MSWordContent"> <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun).</p> <p>What do we do? We craft 100% cloud managed IT that simply works.</p> <p>Founded in 2006, Cisco Meraki has grown to become an industry leader in the IT space, with over 250,000 customers and one and a half million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>We are seeking a highly entrepreneurial Channel Account Manager (CAM) to join a high performing channel sales team. You will be responsible for initiating, maintaining and growing strong channel partnerships across ASEAN market and driving rapidly growing revenue from our most strategic partners; the goal is to have partner growth outpace Meraki regional growth.</p> <p>This is an exciting opportunity to create unique lead generation and sales incentive ideas, while building a personal brand and representing Cisco Meraki. You will utilize your engaging presentation and relationship building skills to convey Cisco Meraki’s value proposition to large partner audiences across multiple business functions. You will work closely with our sales organization to ensure close alignment on creative marketing campaigns, sales, technical enablement and partner strategy.</p> <p>You will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and a solid track record of success, we want to hear from you.</p> <p>You Will:</p> <ul> <li>Have fun, be part of the greatest team and work hard.</li> <li>Drive exceptional Y/Y partner revenue growth</li> <li>Manage existing relationships across all levels of your partner organization</li> <li>Generate enthusiasm and passion for Meraki products among partner teams</li> <li>Create and maintain business plans</li> <li>Develop creative lead generation and sales incentive programs to increase sales</li> <li>Deliver sales and technical trainings for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Develop collateral, sales tools, lead-sharing campaigns and marketing programs.</li> <li>Design and project manage partner service creation</li> </ul> <p>You Have:</p> <ul> <li>A minimum of 4 years’ experience dealing with partners in the industry</li> <li>In-depth understanding of the partner landscape in ASEAN</li> <li>Demonstrated technical aptitude</li> <li>Willingness to travel up to 50%</li> <li>Experience leading the complete life-cycle of a project</li> <li> </ul> <p>You are:</p> <ul> <li>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>you identify areas where we can improve as a team, and raise and address them directly.</li> <li>you take ownership of yourself and your circumstances</li> <li>you share early and often to engage those around you</li> </ul> </div> <div class="MSWordContent"> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> </div>

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  • Channel Account Manager
    Austin

    2019-07-16T17:01:43-04:00

    Channel Sales

    Channel Account Manager

    Austin,

    <p>As a Channel Account Manager for Cisco Meraki your primary responsibility will be to drive revenue growth with one of our national partners, SHI International. This is an exciting opportunity to develop creative lead generation and sales incentive ideas while building a personal brand and representing Cisco Meraki. You will utilize your exceptional presentation and relationship building skills to convey Cisco Meraki’s value proposition to large groups of sales people as well as conduct sales trainings. You will also work closely with both the inside and field sales teams to ensure we get the most benefit from both partners through lead sharing campaigns, marketing programs, incentives, sales and technical training, and events.</p> <p>Successful candidates will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and proven track record of success, we want to hear from you. </p> <p> <strong>What you will do:</strong></p> <ul> <li>Develop and leverage executive partner relationships to grow Meraki mindshare across all levels of the partnership</li> <li>Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans </li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner Meraki sales reps</li> <li>Collaborate with the Nationals Channel Team to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy –<strong> </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances.</li> <li>Collaborative - you share early and often to engage those around you.</li> </ul> <p><strong>You will have:</strong></p> <ul> <li>3-5+ years experience in sales or channel management. Previous experience with SHI International preferred.</li> <li>Must be living in or open to relocating to Austin, Texas.</li> <li>Excellent interpersonal and facilitation skills</li> <li>Desire to build a world class channel program</li> <li>Tenacious and aggressive “hunter” mentality </li> <li>Strong executive presence and financial acumen</li> <li>Must be open to 50% travel</li> <li>BA/BS</li> </ul> <p> </p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Channel Account Manager, Mid-Atlantic
    Massachusetts
    Pennsylvania
    Virginia
    Washington DC

    2019-07-16T17:01:43-04:00

    Channel Sales

    Channel Account Manager, Mid-Atlantic

    Massachusetts,Pennsylvania,Virginia,Washington DC,

    <p>Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community.  This individual will be responsible for driving rapidly increasing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, creating business plans, conducting trainings and presentations, and developing and executing marketing programs.  At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally.  </p> <p>We as Channel Managers are focused on truly understanding the business of each one of our unique partners and developing strategies to make them more profitable through our partnership.  Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach.  </p> <p>The ideal candidate for this role is energized at the thought of running his/her region and owning some of our most important relationships.  This person likes to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set.  </p> <p><strong>You will:</strong></p> <ul> <li>Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the VAR Team Manager to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <p><strong>You have:</strong></p> <ul> <li>5+ years of field sales experience related to channel management or channel sales</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build a world class channel program</li> <li>Must be based in one of the following locations: Pennsylvania, Virginia, Georgia, North Carolina, Washington D.C., Massachusetts or New York</li> <li>Willingness to travel (50% - 80%)</li> </ul> <p><strong>You are:</strong></p> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <p> </p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Channel Account Manager - Presidio
    United States

    2019-07-16T17:01:43-04:00

    Channel Sales

    Channel Account Manager - Presidio

    United States,

    <p>As a Channel Account Manager for Cisco Meraki your primary responsibility will be to drive revenue growth through one of of our top partners, Presidio. This is an exciting opportunity to develop creative lead generation and sales incentive ideas while building a personal brand and representing Cisco Meraki. You will utilize your exceptional presentation and relationship building skills to convey Cisco Meraki’s value proposition to large groups of sales people as well as conduct sales trainings. You will also work closely with both the inside and field sales teams to ensure we get the most benefit from both partners through lead sharing campaigns, marketing programs, incentives, sales and technical training, and events.</p> <p>Successful candidates will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and proven track record of success, we want to hear from you. </p> <p> <strong>What you will do:</strong></p> <ul> <li>Develop and leverage executive partner relationships to grow Meraki mindshare across all levels of the partnership</li> <li>Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans </li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner Meraki sales reps</li> <li>Collaborate with the Nationals Channel Team to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy –<strong> </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances.</li> <li>Collaborative - you share early and often to engage those around you.</li> </ul> <p><strong>You have:</strong></p> <ul> <li>3-5+ years experience in sales or channel management. Previous experience with Presidio preferred. </li> <li>Location preference: Western or Central United States</li> <li>Excellent interpersonal and facilitation skills</li> <li>Desire to build a world class channel program</li> <li>Tenacious and aggressive “hunter” mentality </li> <li>Strong executive presence and financial acumen</li> <li>Must be open to 50% travel</li> <li>BA/BS</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Consulting Systems Engineer, Service Provider - ANZ
    Melbourne
    Sydney

    2019-07-16T17:01:43-04:00

    Channel Sales

    Consulting Systems Engineer, Service Provider - ANZ

    Melbourne,Sydney,

    <p>As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted by Cisco’s largest customers across the globe.</p> <p>Are you in a direct customer facing Pre-Sales role? Do you enjoy simplifying complex customer problems? If so, you sound like a Cisco Meraki Systems Engineer and we would love to talk to you.</p> <p>We are looking for highly-motivated, technically-savvy and passionate individuals for our growing Systems Engineering team. You will generally work remotely while covering ANZ (not because we don’t like our SE team, but because they love being out and in front of our customers). Sound exciting? Read on to find out what we need from you.</p> <p>Demonstrated understanding and hands-on experience in at least 3 of the following areas:</p> <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac and Wave 2</li> <li>Multi-site campus LAN and network design</li> <li>BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to   corporate networks</li> <li>Professional level certification required and must include one or more of the following: CCNP, CCDP or equivalent level certification.</li> <li>Experience or exposure to captive portal design, JSON, REST, XML, SAML, SQL, Python, AWS, Azure, G-Cloud, Virtualised Environments (VMWare, Docker).</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. </em></p> <p> </p>

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  • Manager, Americas Service Provider Sales
    United States

    2019-07-16T17:01:43-04:00

    Channel Sales

    Manager, Americas Service Provider Sales

    United States,

    <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you will shape the future of our business and the experiences of our employees and customers.</p> <p>As the Manager of Service Provider Sales, you will lead a team of Strategic Sales Managers (8-10) responsible for selling to and through the top Service Providers across the Americas region. You will set the direction and empower the success of a team responsible for launching Meraki-powered services with premier SP’s, enabling their sales teams to win business with us and driving our sell-to business with these accounts.</p> <p>At Meraki, our goal as leaders is to grow and develop forward-thinking teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. An extraordinary team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, create simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki.</p> <h2>What you will do:</h2> <ul> <li>Be a strong, forward-thinking leader that drives our Americas SP business to the next phase of growth</li> <li>Hire, coach, and develop hungry and passionate individual sales contributors</li> <li>Lead the strategy and executive relationships with our top Service Providers in the region</li> <li>Build a strong working relationship with Cisco’s Global Service Provider sales organization and develop joint initiatives with their leadership teams</li> <li>Find opportunities to optimize our sales methodology and share best practices across teams</li> <li>Partner closely with the Theater Leader(s), Service Provider SE leader, Product Management and Marketing teams to ensure our priorities are aligned across the business</li> <li>Foster a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your team’s career development</li> <li>Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</li> </ul> <h2>You are:</h2> <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Career Champion. You invest in your team’s growth and development.</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>Trustworthy. You commit to earning our team’s trust every day through your actions and transparency.</li> </ul> <h2>You have:</h2> <ul> <li>BA/BS or equivalent practical experience</li> <li>5+ years field sales experience selling to Enterprise and/or Service Provider accounts</li> <li>2+ years sales leadership experience or practical experience as an informal leader in your current organization</li> <li>Experience in the IT / Networking industry</li> <li>Demonstrated leadership ability in motivating others, overachieving targets, and successfully working cross functionally to get results</li> <li>Extraordinary communication and interpersonal skills</li> <li>Validated relationship building skills, tenacity, resilience, and interpersonal skills</li> <li>Moderate travel required (40 – 60%)</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Strategic Sales Manager
    Dallas

    2019-07-16T17:01:43-04:00

    Channel Sales

    Strategic Sales Manager

    Dallas,

    <p>Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and is quickly becoming known as the most successful acquisition in the company’s history. We’re crushing our sales targets, outpacing our competitors and continuing to win new logos across all segments of the market.</p> <p>As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment.</p> <p>Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and ambitious mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Seek and acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end users</li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li>5+ years of large scale strategic selling experience</li> <li>Background selling to or through service providers and/or selling managed services preferred</li> <li>Validated ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Ability to travel up to 50%</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Strategic Sales Manager
    Denver

    2019-07-16T17:01:43-04:00

    Channel Sales

    Strategic Sales Manager

    Denver,

    <p>Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and is quickly becoming known as the most successful acquisition in the company’s history. We’re crushing our sales targets, outpacing our competitors and continuing to win new logos across all segments of the market.</p> <p>As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment.</p> <p>Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and ambitious mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Seek and acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end users</li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li>5+ years of large scale strategic selling experience</li> <li>Background selling to or through service providers and/or selling managed services preferred</li> <li>Validated ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Ability to travel up to 50%</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Strategic Sales Manager - ANZ
    Melbourne
    Sydney

    2019-07-16T17:01:43-04:00

    Channel Sales

    Strategic Sales Manager - ANZ

    Melbourne,Sydney,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun).</p> <p><strong>What</strong> <strong>do</strong> <strong>we</strong> <strong>do?</strong> <strong>We</strong><strong> craft</strong> <strong>100%</strong> <strong>cloud</strong> <strong>managed</strong> <strong>IT</strong> <strong>that</strong> <strong>simply works.</strong></p> <p>Founded in 2006, Cisco Meraki has grown to become an industry leader in the IT space, with over 250,000 customers and one and a half million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers across the ANZ region. You’ll be playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality</p> <p><strong>What you will do:</strong></p> <ul> <li>Acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Close sell-to opportunities (ex: Public Wi-Fi, internal use) generating new revenue for Meraki</li> <li>Partner with Cisco and Meraki account teams to close deals with end-users</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Negotiate business relationships and contracts</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>5+ years of large scale strategic sales experience</li> <li>Background selling to or through service providers and/or selling managed services</li> <li>Proven ability to build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p> <p> </p> <p> </p>

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  • Strategic Sales Manager - Japan
    Tokyo

    2019-07-16T17:01:43-04:00

    Channel Sales

    Strategic Sales Manager - Japan

    Tokyo,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun).</p> <p><strong>What</strong> <strong>do</strong> <strong>we</strong> <strong>do?</strong> <strong>We craft</strong> <strong>100%</strong> <strong>cloud</strong> <strong>managed</strong> <strong>IT</strong> <strong>that</strong> <strong>simply works.</strong></p> <p>Founded in 2006, Cisco Meraki has grown to become an industry leader in the IT space, with over 250,000 customers and one and a half million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers across the Japan region. You’ll be playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality</p> <p><strong>What you will do:</strong></p> <ul> <li>Acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Close sell-to opportunities (ex: Public Wi-Fi, internal use) generating new revenue for Meraki</li> <li>Partner with Cisco and Meraki account teams to close deals with end-users</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Negotiate business relationships and contracts</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>5+ years of large scale strategic sales experience</li> <li>Background selling to or through service providers and/or selling managed services</li> <li>Proven ability to build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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Training and Evangelism

  • Senior Technical Evangelist
    Chicago

    2019-07-16T17:01:43-04:00

    Training and Evangelism

    Senior Technical Evangelist

    Chicago,

    <p>Cisco Meraki is seeking a hardworking and experienced network engineer and trainer to help build and develop our technical training programs worldwide.</p> <p>In this position, you will be responsible for providing technical expertise in training program strategy and development. You will serve as a subject matter expert for pre/post-sales engineers and the Meraki Technical Evangelist team. You will assess training needs, design technical training materials, facilitate training sessions, and help shape the direction of Meraki's technical trainings.</p> <p>The Senior Technical Evangelist at Meraki is more than just a trainer on technical content. You will inspire people to think differently about how they approach, sell, and manage the technology. You will be part of a highly visible and rapidly growing team at the forefront of cloud networking. An ideal candidate will have deep networking and systems knowledge and experience, excellent communication skills, creativity, and a real passion for teaching others about technology.</p> <h2>What you will do:</h2> <ul> <li>Develop content strategy aligned with short-term and long-term training goals</li> <li>Design, develop, and distribute training tools and resources such as standard operating procedures, reference guides, presentations, and other end-user documentation</li> <li>Plan and direct classroom training, electronic learning, multimedia programs, and other instructional technologies, simulators, conferences and workshops</li> <li>Collaborate with other Training &amp; Evangelism, engineering, product, and leadership resources to build highly scalable and compelling training documentation and labs</li> <li>Ensure the quality and consistency of course content throughout a course life cycle</li> </ul> <h2>Qualifications</h2> <ul> <li>Comprehensive technical knowledge in the areas of network and system engineering, Windows domain management, and virtualization environments</li> <li>Project and program management skills- ability to plan, identify, coordinate, and track critical activities, milestones and deliverables with strong organizational skills and attention to detail</li> <li>Demonstrated skills in training needs analysis, program and curriculum development, instructional design, training delivery, and training evaluation methods</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> </ul> <h2>Other Qualifications</h2> <ul> <li>5+ years in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Knowledge and/or hands-on experience with Meraki hardware and services</li> <li>Previous experience in a training, pre-sales, and/or learning &amp; development role</li> <li>Excitement about traveling 20%+ to facilitate trainings</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p>

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  • Team Manager, Global Training Programs
    San Francisco

    2019-07-16T17:01:43-04:00

    Training and Evangelism

    Team Manager, Global Training Programs

    San Francisco,

    <p> </p> <p>The Training &amp; Evangelism team is a highly interdisciplinary part of the Cisco Meraki organization. We drive market adoption of Meraki by developing, promoting and delivering scalable programs that build knowledge and create enthusiasm among participants. Our programs’ audiences include reseller, service provider, and distribution partners, customers, and the rest of the Cisco organization.</p> <p>In this management position within Training &amp; Evangelism, you will be responsible for working across the team and the larger Meraki organization to develop and align strategies for the evolution of a portfolio of training programs. You will direct and support the Global Program Management and Strategy team in managing projects related to existing programs and processes, as well as in evolving or developing new programs based on market and audience needs. </p> <p> We’re looking for someone with the ability to develop strategy, translate it into a plan, and drive results while supporting and developing a highly motivated and capable team.</p> <p><strong>Responsibilities:</strong> </p> <ul> <li>Lead team of global Program Managers and Coordinators</li> <li>Define and develop strategy for the evolution of a portfolio of Training &amp; Evangelism programs</li> <li>Establish targets to analyze program success</li> <li>Partner with Regional Strategy &amp; Operations team  to ensure success of programs in each region and incorporate regional feedback</li> <li>Collaborate with teams across Meraki to plan and execute strategic initiatives</li> <li>Support team in project management and identifying and acting on opportunities to improve efficiency and success of programs</li> <li>Partner with [email protected] to align programs and grow impact</li> <li>Prioritize customer experience in evaluation and evolution of programs</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>1-2 years of experience as a team leader thriving in a fast-paced, dynamic environment</li> <li>Experience managing large-scale, cross-functional projects or programs and go-to-market strategies</li> <li>Strategic thinker and creative problem-solver</li> <li>Strong data analytics skills with ability to coach others</li> <li>Highly organized with great attention to detail</li> <li>Comfortable working through ambiguity with the ability to prioritize among multiple workstreams and across a team</li> <li>Excellent writing and communication skills</li> <li>Energy and ability to cultivate relationships</li> <li>3-4 years of work experience in a relevant role</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Technical Evangelist
    San Francisco

    2019-07-16T17:01:43-04:00

    Training and Evangelism

    Technical Evangelist

    San Francisco,

    <p>Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in North America.</p> <p>In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking.</p> <p>An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout North and South America</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners</li> </ul> <h2><strong>Qualifications:</strong></h2> <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> </ul> <h2><strong>Other Requirements:</strong></h2> <ul> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> </ul> <p> </p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p>

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  • Technical Training Team Manager
    San Francisco

    2019-07-16T17:01:43-04:00

    Training and Evangelism

    Technical Training Team Manager

    San Francisco,

    <p>Cisco Meraki is seeking a creative and experienced network engineering manager to lead a team of Technical Evangelists in the Americas region.</p> <p>The Training &amp; Evangelism team is responsible for driving market adoption of Meraki among Cisco, partner, and customer audiences. We do this by developing, promoting, and delivering scalable programs that build knowledge and create enthusiasm among participants.</p> <p>In this position, you will oversee the delivery of Cisco Meraki technical training programs, lead the development of processes and content, identify and implement new training initiatives in the region, and manage and develop a team of Technical Evangelists. You will also work with top partners and users to build their Meraki capabilities and help drive market adoption.</p> <p>The ideal candidate is an experienced and passionate IT professional with a strong technical background and demonstrated leadership. You should possess strong interpersonal skills, the ability to effectively manage complex projects, and excitement about leading a dynamic and growing team at the forefront of cloud networking.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Manage and mentor a team of Technical Evangelists, ensuring projects and outcomes align with Training and Evangelism team goals</li> <li>Lead the development of new training materials and serve as a technical escalation point for the team</li> <li>Identify, plan, and execute new training initiatives with your team to advance regional priorities</li> <li>Conduct interviews, hire, and train future Technical Evangelists</li> <li>Lead technical trainings and deliver updates to Cisco Meraki partner engineers, Cisco employees, and customers</li> </ul> <h2><strong>Required Qualifications:</strong></h2> <ul> <li>1-5 years in a lead or management role</li> <li>Comprehensive technical knowledge in network engineering - routing, switching, wireless and security</li> <li>Demonstrated project management skills</li> <li>Excellent written and verbal communication skills</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p>

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Finance

  • Accounting Operations Analyst
    San Francisco

    2019-07-16T17:01:43-04:00

    Finance

    Accounting Operations Analyst

    San Francisco,

    <p>Cisco Meraki is searching for an Accounting Operations Analyst to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p><strong>What You Will Do:</strong></p> <p>You are a dynamic, motivated and enthusiastic individual who thrives in a rapidly changing environment. You will contribute to a broad spectrum of operational accounting areas in order to maintain records of assets, liabilities, profit and loss, tax liability, or other financial activities within the organization.</p> <p><strong>Additional Key Responsibilities: </strong></p> <ul> <li>Perform various accounting functions relating to working capital management, with primary focus on Procure to Pay and Invoice to Cash activities.</li> <li>Maintain and generate accurate accounting records and support for entries to ledgers.</li> <li>Support key run-the-business operational activities for financial planning, accounting, reporting, and consolidation of Meraki into Cisco.</li> <li>Compile and review document selections for Audit/SOX compliance.</li> <li>Work cross functionally with business leaders, finance, accounting, tax, and audit to answer financial questions/concerns.</li> <li>Assist with Accounting/Finance related projects and ad hoc analysis</li> </ul> <p><strong>Required Qualifications and Skills:</strong></p> <ul> <li>Bachelor’s Degree in Business Related field (Finance or Accounting preferred)</li> <li>At least 2 to 3 years of related experience in Finance, Accounting, Audit or related areas</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency in Excel and PowerPoint</li> <li>Capable of working cross functionally with teams and commit to deadlines, fostering a positive work environment</li> <li>Ability to actively manage competing deliverables to meet business commitments and partners' expectations</li> <li>Strong team player, capable of dealing with complex issues</li> </ul> <p><strong>Nice to Have Qualifications and Skills:</strong></p> <ul> <li>Experience with Microsoft Great Plains or Oracle ERP systems</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. </em></p>

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  • Accounting Operations Analyst (Contractor)
    San Francisco

    2019-07-16T17:01:43-04:00

    Finance

    Accounting Operations Analyst (Contractor)

    San Francisco,

    <p>Cisco Meraki is searching for an Accounting Operations Analyst to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p><strong>What You Will Do:</strong></p> <p>You are a dynamic, motivated and enthusiastic individual who thrives in a rapidly changing environment. You will contribute to a broad spectrum of operational accounting areas in order to maintain records of assets, liabilities, profit and loss, tax liability, or other financial activities within the organization.</p> <p><strong>Additional Key Responsibilities: </strong></p> <ul> <li>Perform various accounting functions relating to working capital management, with primary focus on Procure to Pay and Invoice to Cash activities.</li> <li>Maintain and generate accurate accounting records and support for entries to ledgers.</li> <li>Support key run-the-business operational activities for financial planning, accounting, reporting, and consolidation of Meraki into Cisco.</li> <li>Compile and review document selections for Audit/SOX compliance.</li> <li>Work cross functionally with business leaders, finance, accounting, tax, and audit to answer financial questions/concerns.</li> <li>Assist with Accounting/Finance related projects and ad hoc analysis</li> </ul> <p><strong>Required Qualifications and Skills:</strong></p> <ul> <li>Bachelor’s Degree in Business Related field (Finance or Accounting preferred)</li> <li>At least 2 to 3 years of related experience in Finance, Accounting, Audit or related areas</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency in Excel and PowerPoint</li> <li>Capable of working cross functionally with teams and commit to deadlines, fostering a positive work environment</li> <li>Ability to actively manage competing deliverables to meet business commitments and partners' expectations</li> <li>Strong team player, capable of dealing with complex issues</li> </ul> <p><strong>Nice to Have Qualifications and Skills:</strong></p> <ul> <li>Experience with Microsoft Great Plains or Oracle ERP systems</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. </em></p>

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  • Accounting Operations Manager
    San Francisco

    2019-07-16T17:01:43-04:00

    Finance

    Accounting Operations Manager

    San Francisco,

    <p>It's an exciting time to work at Cisco. Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.<br> <br> The Business Entity Finance (BEF) team has an exciting opportunity for an Accounting Manager supporting Cisco’s fastest growing Meraki Business Unit. This position is located in San Francisco, but may require travel to San Jose on an ad hoc basis</p> <p><strong>What You Will Do:</strong></p> <p><strong>Accounting Operations:</strong></p> <ul> <li>Lead, manage and motivate a team of 5 to 6 accounting and financial professionals responsible for A/P, Inventory, legacy A/R, Trials.</li> <li>Responsible for the efficient, timely, accurate management of Meraki transaction systems, processes, and controls related to A/P, Inventory, legacy A/R (invoicing, collection, cash application), credit checks and limits, contra revenue.</li> <li>Month end close activities and financial reporting for A/P, Inventory, legacy A/R and trials.</li> <li>Provide accounting expertise to the finance team to resolve issues, improve processes and or create new approaches/methods.</li> <li>Solve problems and optimize systems (Microsoft’s Great Plains) and processes related to customer, supplier, distributor partner invoicing, billing, payables activity.</li> <li>Ensure invoicing within standard polices reflective of the customers’ requirements. Work with internal business partners to assure timely and accurate invoicing and rating occurs.</li> <li>Ensure adherence to appropriate controls and policies.</li> <li>Execute and publish weekly reporting of aging, receipts, payments, adjustments.</li> <li>Conduct qualitative analyses to determine present and future financial and operational performance to identify risks and opportunities.</li> </ul> <p><strong>Project Management: </strong></p> <ul> <li>Drive and manage projects (ERP systems related, country enablement, systems/process, new business models).</li> <li>Create and build partnerships with cross functional teams to allow for timely completion of projects and knowledge sharing.</li> <li>Continuously improve processes and systems by developing compelling, insightful recommendations based on quality data analysis and lead execution against recommendations quickly and with accuracy and flawless execution.</li> <li>Interface with operational managers and Meraki management on projects including progress readouts and operational reviews.</li> </ul> <p><strong>Required Qualifications and Skills:</strong></p> <ul> <li>Bachelor’s Degree in Finance or Accounting (CPA preferred)</li> <li>At least 7-10 years of progressive experience in Finance , Accounting (general accounting, payables and/or credit, collections), Audit or related areas</li> <li>Excellent written and verbal communication skills</li> <li>Ability to lead, manage and motivate a team of finance / accounting professionals</li> <li>Capable of working cross functionally with teams and commit to deadlines, fostering a positive work environment</li> <li>Ability to prioritize and actively manage competing deliverables to meet business commitments and partners' expectations</li> <li>Strong team player, capable of dealing with complex issues</li> <li>Proficiency in Excel and PowerPoint is required</li> <li>Hands on experience and knowledge of Microsoft’s Great Plains or Oracle ERP modules is a plus </li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. </em></p>

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Marketing

  • Designer
    San Francisco

    2019-07-16T17:01:43-04:00

    Marketing

    Designer

    San Francisco,

    <p><span style="font-weight: 400;">Cisco Meraki is seeking a passionate and talented designer to join our expert marketing team. Meraki differentiates itself by emphasizing simplicity and ease-of-use through design. To thrive in this role, you need to be comfortable in a fast-paced environment, a proactive and organized problem-solver, a natural collaborator, and a thoughtful leader. You believe that UI, UX, and brand can be intertwined to tell compelling stories and create great marketing. On this team, you will play a critical part in elevating our brand, maintaining consistency, and accelerating Meraki's growth. In this role, you will work with a tight-knit team of designers, engineers, and product managers to create beautiful and effective marketing materials. </span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support the global Meraki marketing team across a range of design &amp; creative needs – from launching exciting new products, to designing trade show materials, to composing infographics, to bringing to life big ideas.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work directly with Creative Director, marketing campaign managers, product marketing managers, and field marketers across the globe.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design end-to-end web and print visual solutions and campaign materials with an eye on brand and data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Landing page, datasheet, and brochure design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identity creation for internal clubs and training programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Event invitation and swag design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trade show booth design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">and of course, T-shirts!</span></li> </ul> <p><strong>Qualifications</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Graphic/Visual Design or related field with advanced design skills, or have equivalent experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years experience designing at tech company, marketing agency, or related experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Portfolio that showcases excellence in visual and web design &amp; creative thinking, as well as a clean and polished style with an eye for detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Very strong working knowledge of Adobe Creative Cloud Suite (Photoshop, Illustrator, and InDesign).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience designing for responsive web, mobile, and email (Sketch, or comparable) and expertise with HTML/CSS</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to handle and prioritize multiple projects and to adjust to shifts in timelines, deadlines, and project goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communication skills, and the ability to work well both independently and in a cross-functional team environment</span></li> </ul> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> <p><span style="font-weight: 400;"> </span></p>

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  • Digital Marketing Team Manager - Americas
    Chicago

    2019-07-16T17:01:43-04:00

    Marketing

    Digital Marketing Team Manager - Americas

    Chicago,

    <p>We’re seeking a Digital Marketing Team Manager to lead strategic campaign development for North and Latin America. In this role, you will take a keen interest in understanding customers, have a real passion for simplifying multi-regional marketing programs and will have a consistent track record of effectively partnering across teams inside and outside of Marketing. You’ll be an essential part of our growing team, with exposure to both Global Digital Marketing leadership and the broader Marketing team. We don’t expect you to do it alone, you’ll also lead a team of Digital Marketers and will know how to get the best out of this capable group with transparent campaign plans and a collaborative work style.</p> <p>Our team is responsible for lead generation, customer facing content and building impactful partnerships. Your day-to-day activities could include working with our strategy team to identify growth opportunities with our existing customers inside North and South America. You could be on the road meeting a customer with a few of your Marketing coworkers, helping to capture a video and write a compelling case study. During annual and quarterly planning sessions you would likely find yourself brainstorming new campaigns to drive future business. Based on your background we could also lean on some of your platform expertise to help improve our Marketo ABM process with the Marketing Operations team or investigate if it’s smart to support some of our Brand team’s social media posts with paid investment. This role will provide a chance to create and influence all the key levers of any marketing campaign.</p> <p>You are data driven, but also know when to trust your instincts. You have experience partnering with teams that run paid advertisements or, ideally, running them yourself. You’re comfortable requesting and leading budgets. You have some experience crafting, guiding or producing customer facing content and are excited when you have the ability to scale to new audiences. You strive to provide stability for your team and adapt well to inevitable changes. Finally you are a good teammate, mentor and developing leader who takes more pleasure in promoting the accomplishments of your coworkers than your own.</p> <p>While this position is based in Chicago. The Global Digital Marketing organization also has teams in San Francisco, London, Tokyo, Sydney &amp; Shanghai. Coordination across these regions means some light business travel. Thankfully the locations, and teams that reside there, are pretty amazing.</p> <h2>Ideal experience</h2> <ul> <li>6+ years of experience leading digital marketing campaigns from strategy to retrospective reporting</li> <li>2+ years of management experience</li> <li>Experience with Marketo, Eloqua, Pardot or similar marketing automation tools</li> <li>Experience building reports in and working with SalesForce</li> <li>Experience with analytics platforms like Google Analytics or Adobe Suite</li> <li>A strong perspective on how SEM and SEO work together and how to get value from each part of the search equation</li> <li>Experience with database and reporting tools like SQL</li> <li>Experience with Google, Facebook, LinkedIn or other Digital Marketing platforms</li> <li>English fluency is required, Spanish language is a big plus</li> <li>Bachelor's degree</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p>

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  • Digital Marketing - Team Manager - EMEA
    London

    2019-07-16T17:01:43-04:00

    Marketing

    Digital Marketing - Team Manager - EMEA

    London,

    <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>Merakians know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>At Meraki we are seeking a Manager for our Digital Marketing Team to lead a growing team of 4, you will be passionate about their development as well as building a strategic campaign for EMEA. You have experience working in different countries in EMEA and understand the differences that European markets entail.</p> <p>You will take a keen interest in understanding customers, have a passion for simplifying multi-region marketing programs and proven effectiveness working across teams whilst also guiding new customer acquisition and growth activities.</p> <p>Your day-to-day activities could include working with our strategy team to identify growth opportunities within our existing customers, representing the EMEA marketing team within the greater Cisco organisation, improving our Marketo ABM process and most importantly empowering your team to be successful.</p> <h2>Ideal experience</h2> <ul> <li>8+ years of experience managing digital marketing campaigns from strategy to retrospective reporting</li> <li>5+ years of management experience and building successful teams. An ability to recover from the inevitable challenges of managing teams with diverse backgrounds, interests and ambitions.</li> <li>Experience in the development of strategic marketing plans with a strong focus on ROI in alignment with Marketing, Sales, Strategy and Product.</li> <li>Proven success delivering against goals for a mid to large sized sales organization including but not limited to; leads, booking, opportunities, net new logos and/or in product activity.</li> <li>Experience in managing different stakeholders within and outside the marketing organization, i.e. Sales and Strategy and across different markets in EMEA</li> <li>Budget planning and/or conversion forecasting and modeling experience to help us evaluate the success of our investments.</li> <li>Experience with marketing automation tools and building reports in SalesForce</li> <li>Experience with analytics platforms like Google Analytics or Adobe Suite</li> <li>A strong perspective on how SEM and SEO work together and how to get value from each part of the search equation</li> <li>Experience with database and reporting tools like SQL</li> <li>Experience with Google, Facebook, LinkedIn or other Digital Marketing platforms</li> <li>English fluency is required, European language fluency is a big plus</li> <li>Experience with B2B technology companies</li> <li>Bachelor's degree</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Manager, EMEA Channel Marketing
    London

    2019-07-16T17:01:43-04:00

    Marketing

    Manager, EMEA Channel Marketing

    London,

    <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>Join a high-impact marketing team that fuels Meraki’s growth in the EMEA region! We are looking for a creative and collaborative manager to lead our EMEA partner marketing team. This role is based in the Meraki London office, and you’ll get a chance to work with a group of talented marketers who are setting a new standard in partner marketing by building campaigns that our partners love.</p> <p>In this role, you'll work closely with global channel leadership to define regional priorities in order to exceed contribution goals with our channel partners. You will enable your team to deliver on programs that support the global partner marketing strategy and drive revenue with a focus on key EMEA countries.</p> <p> </p> <p>Responsibilities</p> <p>●  Provide vision and direction for your team, define goals, design partner programs, and track and analyse metrics/result</p> <p>●  Translate global channel strategy into team priorities in the region</p> <p>●  Actively support team on project development (in-person events, sales enablement collateral, merchandise, promotions, advertising, webinars, incentive campaigns, training videos, social media, etc)</p> <p>●  Hire and train team members; provide professional development of all team members</p> <p>●  Balance the needs of emerging markets with supporting the continued growth of established markets</p> <p>●  Actively expand team’s impact and visibility within Meraki and Cisco in EMEA</p> <p>●  Collaborate across the Meraki business leadership, marketing, strategy, product, and sales teams</p> <p> </p> <p>Requirements</p> <p>●  2+ years of experience managing a team</p> <p>●  6+ years of work experience, with a minimum of 4 years of marketing expertise (partner marketing preferred)</p> <p>●  Fluency in speaking and writing in one or more European language preferred, in addition to English</p> <p>●  Proven track record of driving results and ability to execute</p> <p>●  Thrives in a dynamic environment</p> <p>●  Creativity; pushes “beyond” to build something fresh and enables team to do the same</p> <p>●  Ability to prioritize across multiple priorities</p> <p>●  Can communicate effectively across all levels, from individual contributors to executive staff</p> <p>●  Not afraid to get hands dirty; great attitude and willingness to help out wherever necessary</p> <p>●  Equally passionate about getting things done and team building</p> <p> </p> <p>Who you are:</p> <p>●  You communicate broadly and often, providing clear purpose, direction, goals, and measures. You care personally about each member of our team and empathize with their needs and concerns.</p> <p>●  Career Champion. You invest in your team’s growth and development. You connect personally and commit to making work meaningful and fun.</p> <p>●  Disagree, Decide, and Commit. You make it okay for people to own and discuss divergent points of view. You listen to understand different opinions and allow them to influence the direction.</p> <p>●  Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You hold people accountable and focus on work that drives our long term goals.</p> <p>●  You commit to earning our team’s trust everyday through your actions and transparency. People follow your guidance and want to jump into taking risks with you.</p> <p> <em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> </div> </div> </div> </div> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> </div> </div> </div> </div>

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  • Partner Marketing Team Manager - Americas
    Chicago

    2019-07-16T17:01:43-04:00

    Marketing

    Partner Marketing Team Manager - Americas

    Chicago,

    <p><span style="font-weight: 400;">Join a high-impact marketing team that fuels Meraki’s growth in the Americas channel! We are looking for a creative and collaborative manager to lead our Americas partner marketing team. This role is based in the Meraki Chicago office, and you’ll get a chance to work with a group of talented marketers who are setting a new standard in channel  marketing by building campaigns that our partners love.</span></p> <p><span style="font-weight: 400;">In this role, you'll work closely with global channel leadership to define regional priorities in order to exceed contribution goals with our channel partners. You will enable your team to deliver on programs that support the global partner marketing strategy and drive revenue throu</span><span style="font-weight: 400;">gh our partners.</span></p> <h2><strong>Responsibilities</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide vision and direction for your team, define goals, design partner programs, and track and analyse metrics/results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Translate global channel strategy into team priorities in the region</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively support team on project development (in-person events, sales enablement collateral, merchandise, promotions, advertising, webinars, incentive campaigns, training videos, social media, etc)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hire and train team members; provide professional development of all team members</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Balance the needs of new ways to approach partner acquisition with supporting the continued growth of established channels</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively expand team’s impact and visibility within Meraki and Cisco in the Americas</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate across the Meraki business leadership, marketing, strategy, product, and sales teams</span></li> </ul> <h2><strong>Requirements</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience managing a team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">6+ years of work experience, with a minimum of 4 years of marketing expertise (partner marketing preferred)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of driving results and ability to execute</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Thrives in a dynamic environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creativity; pushes “beyond” to build something fresh and enables team to do the same</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to prioritize across multiple priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can communicate effectively across all levels, from individual contributors to executive staff</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Not afraid to get hands dirty; great attitude and willingness to help out wherever necessary</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Equally passionate about getting things done and team building</span></li> </ul> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You communicate broadly and often, providing clear purpose, direction, goals, and measures. You care personally about each member of our team and empathize with their needs and concerns.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Career Champion. You invest in your team’s growth and development. You connect personally and commit to making work meaningful and fun.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Disagree, Decide, and Commit. You make it okay for people to own and discuss divergent points of view. You listen to understand different opinions and allow them to influence the direction.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You hold people accountable and focus on work that drives our long term goals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You commit to earning our team’s trust everyday through your actions and transparency. People follow your guidance and want to jump into taking risks with you.</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p> </p>

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  • Senior Field Marketing Manager, Commercial
    Chicago
    San Francisco

    2019-07-16T17:01:43-04:00

    Marketing

    Senior Field Marketing Manager, Commercial

    Chicago,San Francisco,

    <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a talented, experienced Sr. Field Marketing Manager who will help develop and execute on the a diverse portfolio of long-term, live event campaigns for the Commercial Team. As a member of the Field Marketing team,  you will be responsible for developing a deep understanding of Meraki’s Commercial customer audiences and building high touch, in-person programs that contribute to pipeline and opportunity creation. The portfolio of events will include key industry conferences and local event-specific campaigns that will drive success and growth within in a key marketing function and impact overall revenue goals in the Commercial Sector of Meraki. You'll have a proven track record of achieving marketing objectives and the ability to establish credibility with the local sales team and America’s marketing colleagues.</p> <p><strong>What you will do:</strong></p> <ul> <li>Strategize, execute, rollout and optimize new customer acquisition and customer retention campaigns and programs aligned to the Commercial Sector through long-term live program and event  management including but not limited to customer conferences, external tradeshows, seminars, education and engagement tactics.</li> <li>Manage all aspects of the field marketing program including sequencing, budget, vendor management, execution and reporting.</li> <li>Think creatively about the customer and prospect experience at in-person events, and build high-caliber experiences that are above expectations for attendees.</li> <li>Operational excellence in scaling out field programs across the country, often running multiple live event campaigns consecutively.</li> <li>Leverage regional audience data and integrated marketing messages to inform program decisions.</li> <li>Partner and collaborate with product marketing, sales, go-to-market strategy, demand generation, channel marketing, and design teams to create high value in-person campaigns that deliver high-caliber content and experiences for our customers and prospects.</li> <li>Develop, socialize and get buy-in from sales leaders, account executives, and and your marketing counterparts to strategize, drive, and implement the optimal mix of field events and programs.</li> <li>Expertly practice excellent negotiation skills while leading meetings and drive agenda in discussions commonly attended by team leaders.</li> <li>Grow awareness, familiarity and perception for Meraki in key regions, cities, markets amongst decision-makers and Meraki end-users in the Commercial sector.</li> </ul> <p><strong>You are:</strong></p> <ul> <li><strong>Communicative. </strong>You are an effective and timely communicator with all stakeholders. You understand what is needed of them and clearly instructs others, including senior level contacts</li> <li><strong>Creative. </strong>You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work.</li> <li><strong>Strategic thinker. </strong>You understand the broader business strategy and objectives, and can identify opportunities of alignment with your own work and proposes projects and programs.</li> <li><strong>Fiercely collaborative.</strong>You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish trusting relationships.</li> <li><strong>Organized.</strong>You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> <li><strong>Metrics-driven</strong>. You have a good understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</li> </ul> <p><strong>You have:</strong></p> <ul> <li>5+ years of experience in Event Management, Field Marketing, and/or Marketing</li> <li>Proven track record of building successful partnerships with marketing and sales leadership to craft effective programs that are metrics driven in their approach</li> <li>Track record of creative execution of in person experiences</li> <li>Ability to travel up to 20%, domestic and international</li> </ul> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p>

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  • Senior Marketing Data Analyst
    London

    2019-07-16T17:01:43-04:00

    Marketing

    Senior Marketing Data Analyst

    London,

    <p><span style="font-weight: 400;">Cisco Meraki is looking for a data analyst who is passionate about marketing, has solid experience working with data tools, and is eager to scale a fast-growing team by building out capabilities in data, reporting, and analytics. Do you love analyzing data to produce actionable insights and recommendation? Are you a tenacious problem solver who enjoys building things from scratch? If so, we want to meet you.</span></p> <p><span style="font-weight: 400;">As the first Data Analyst in our global marketing department, you will tell stories with data and enable your teammates to become data-driven marketers. This role is part of our Marketing Operations team, and you will have the unique opportunity to build analytical infrastructure and shape the overall data and analytics strategy for a rapidly growing organization.</span></p> <p><span style="font-weight: 400;">The position is based in our London office, and will support global teams. Business travel to North America and Asia will be required.</span></p> <p><strong>You will:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze marketing, business, and product data; produce strategic recommendations and benchmarks for key marketing metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with regional, portfolio, and functional marketers to surface insights to inform marketing strategy and campaign optimization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and build scalable reports and dashboards to monitor critical metrics, highlight areas of improvement, and influence marketing strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze multiple data sources and databases to diagnose, troubleshoot, and improve data quality issues</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with Marketing Automation Manager to ensure platform integration and data quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead the rollout of new analytical reports including how-to guides and enablement materials</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work cross-functionally to identify and address analytics tracking, tooling, attribution modeling, and infrastructure challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop predictive models that guide marketing forecasting and investments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide guidance and leadership for the marketing community of analysts (including training, Q&amp;A, communication, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Sales, Business Strategy, and other teams across Meraki to access, understand, and use marketing data within our data warehouse</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct deep-dive analyses to contribute to the marketing priorities and influence decision-making</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree or equivalent</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">At least 5 years of experience in a business intelligence or analytical function, with at least 2 years in marketing analytics, preferably in the networking space</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong quantitative and qualitative analytical skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Data visualization and web analytics experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong proficiency in SQL, scripting and analysis languages (Python, R), and Excel</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of solving complex problems and developing actionable insights from data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to balance multiple projects in a fast-paced environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leadership skills and the ability to engage and influence others</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrable experience and familiarity with data warehouse and BI platforms; including metric creation, report/dashboard/visualization development &amp; scheduling, and administration</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep knowledge of statistics and probability</span></li> </ul> <p><strong>Bonus points if you have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Produced a creative, original project from data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Worked in a global environment with remote teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Marketo and Salesforce</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with data warehousing</span></li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Senior Partner Marketing Manager
    Chicago

    2019-07-16T17:01:43-04:00

    Marketing

    Senior Partner Marketing Manager

    Chicago,

    <p>Want to help change the face of a multi-billion dollar industry? Join the high-impact team that fuels Cisco Meraki’s growth. Cisco Meraki has become the fastest growing acquisition in Cisco’s history and we continue to innovate quickly, build exceptional careers, and have fun doing it. We’re looking for someone to help drive all-new marketing initiatives by building messaging, strategy and innovative campaigns that our partners love.</p> <p>With speed and agility being important attributes of Meraki, teams are small with individuals capable of outsized impact. You should be a super-organized self-starter who is eager for growth and project ownership, able to think strategically, and be willing to experiment. To get results, you'll need to sweat the details, think on your feet, and have a penchant for solving problems collaboratively.</p> <p><strong>Responsibilities</strong></p> <p>In this role, you will promote the Cisco Meraki brand with channel partners large and small and focus on helping them grow their business with Meraki. You will quickly become an expert on both our Value Added Reseller (VAR) and Technology Partner go-to-markets. You will use your new-found knowledge to influence and persuade as aligned to their priorities, and identify key areas of opportunity for marketing Meraki. You should be ready to:</p> <ul> <li>Drive and accelerate all-new channel marketing initiatives around technology partners, Meraki APIs, and managed services.</li> <li>Collaborate across Meraki Marketing and Channel Sales, Cisco, and various partner teams to develop and be responsible for a partner marketing plan with measurable goals.</li> <li>Design and pilot new campaigns and programs to deepen partner sales engagement and drive new Meraki business across national VAR partners.</li> <li>Design, launch, and measure the success of new lead-generation tools and programs driven by the channel.</li> <li>Build relationships with the Cisco Marketing team to align and insert Meraki into larger Cisco programs.</li> <li>Measure the impact of your work and use data to make adjustments that improve performance.</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Bachelor's degree</li> <li>3+ years of experience in B2B partner marketing or equivalent experience</li> <li>Exceptional organizational skills to project manage across multiple teams and workstreams</li> <li>Strong written and verbal communication skills: able to distill complex ideas into clear, concise content and presentations for internal and external audiences</li> <li>Demonstrated ability to build a marketing strategy informed by relevant market and sales data</li> <li>Enthusiasm for building an innovative and creative approach to partner marketing that is unique to Meraki</li> <li>Ability to travel domestically, as needed, to partner offices</li> </ul> <p><strong>About The Team</strong></p> <p>You’ll be part of a team that differentiates through their creativity and is laser-focused on getting results. We value:</p> <ul> <li><strong>Mutual Trust and Respect</strong>: We are highly collaborative and value diverse perspectives. We are invested in each other’s success, and you can count your team’s support.</li> <li><strong>Efficiency &amp; Innovation</strong>: We are a small team, but we drive a large business. We constantly look for new ways to scale and streamline our work.</li> <li><strong>Results</strong>: We love seeing the results of our work and we seek out the highest-impact opportunities that we can measure.</li> <li><strong>Creativity &amp; Fun</strong>: We like to have fun and we want our partners to as well. We believe that our creativity is fundamental to our success and a vital requirement for creating truly memorable partner experiences.</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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  • Technical Marketing Manager - Network Security
    San Francisco

    2019-07-16T17:01:43-04:00

    Marketing

    Technical Marketing Manager - Network Security

    San Francisco,

    <p><span style="font-weight: 400;">Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief?</span></p> <p><span style="font-weight: 400;">Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and smart cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this.</span></p> <p><span style="font-weight: 400;">Meraki is looking for an outstanding Technical Marketing Marketing specializing in the area of Network Security to support a rapidly growing SD-WAN business. Do you love to explain complex technologies in a simple manner? Are you excited by understanding customer issues, determining a solution and conducting a demo to highlight technical differentiation? Are you a great teammate who wants to partner with Product Marketing to drive a winning market strategy? If yes then we want to meet you.</span></p> <p><span style="font-weight: 400;">As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team.</span></p> <p><span style="font-weight: 400;">This role is based in the SFO/SJ office and will support global teams, as such, up to 20% travel is required.</span></p> <h3><strong>Responsibilities:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Become an expert in all things related to network security at Meraki through hands on experience setting up products in a lab environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand, and share perspective, on the competitive landscape</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Distill and communicate complex information for Sales, Marketing and customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with PMM to craft messaging for the Meraki MX</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver technical product feedback to stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a trusted technical advisor and work with the wider marketing team to contribute to and validate content for campaigns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evangelize the Cisco Meraki vision at industry events</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build in-depth technical collateral and tools for some of the largest enterprise security customer organizations in the world</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Write content suitable for Technical Decision Makers, such as white-papers, to provide customers with confidence to select and adopt the product</span></li> </ul> <h3><strong>You Have:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of hands on technical experience in the network security space gained through</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Technical marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Product management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Sales engineering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engineering</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand the in-depth network security considerations for large enterprises</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional ability to explain highly technical concepts to all types of audiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Good command over written English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum qualifications - Bachelor's Degree</span></li> </ul> <h3><strong>Bonus Points if you have:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Technical Marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Masters Degree or MBA preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Worked in the security industry in a related area</span></li> </ul> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> <p> </p>

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  • Technical Marketing Manager - Wireless
    San Francisco

    2019-07-16T17:01:43-04:00

    Marketing

    Technical Marketing Manager - Wireless

    San Francisco,

    <p><span style="font-weight: 400;">Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief?</span></p> <p><span style="font-weight: 400;">Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and smart cameras, all managed through Meraki's web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this.</span></p> <p><span style="font-weight: 400;">Meraki is looking for an outstanding Technical Marketing Manager specializing in the area of Wireless to support a rapidly growing WLAN business. Do you love to explain complex technologies in a simple manner? Are you enchanted by the alphabet soup of Wi-Fi standards? Do you believe there is a wireless answer to everything? Are you excited by understanding customer issues, determining a solution and conducting a demo to highlight technical differentiation? Are you a great teammate who wants to partner with Product Marketing to drive a winning market strategy? If yes then we want to meet you.</span></p> <p><span style="font-weight: 400;">As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team.</span></p> <p><span style="font-weight: 400;">This role is based in the SFO/SJ office and will support global teams, as such, up to 20% travel is required.</span></p> <h3><strong>Responsibilities:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Become an expert in all things related to wireless at Meraki through hands on experience setting up products in a lab environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze and lead perspective, on the competitive landscape</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Distill and communicate complex information for Sales, Marketing and customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with PMM to craft messaging for the Meraki Wireless</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deliver technical product feedback to stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a trusted technical advisor and work with the wider marketing team to contribute to and validate content for campaigns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evangelize the Cisco Meraki vision at industry events</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build in-depth technical collateral and tools for some of the largest enterprise security customer organizations in the world</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create content suitable for Technical Decision Makers, such as white-papers, to provide customers with confidence to select and adopt the product</span></li> </ul> <h3><strong>You have: </strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;"> 4+ years of hands on technical experience in the networking space gained through</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Technical marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Product management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Sales engineering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engineering</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Understand the in-depth network considerations for large enterprises</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional ability to explain highly technical concepts to all types of audiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Good command over written English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum qualifications - Bachelor's Degree</span></li> </ul> <h3><strong>Bonus Points if you have:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Technical Marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Masters Degree or MBA preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Worked in the wireless industry in a related area</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span></em></p> <p> </p>

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  • UX Designer (Web) - Contract
    San Francisco

    2019-07-16T17:01:43-04:00

    Marketing

    UX Designer (Web) - Contract

    San Francisco,

    <p><span style="font-weight: 400;">Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief?</span></p> <p><span style="font-weight: 400;">Cisco Meraki is looking for a Web Designer to join our Creative Studio Team on a 3 month contract. We are a dynamic, agile group of designers responsible for visually representing the company and continually developing the brand. Our corporate websites are key channels in how we drive engagement, market our products, educate and delight our customers and partners, and ultimately tell our story.</span></p> <p><span style="font-weight: 400;">You have a passion for creating rich and dynamic web experiences, and you are looking to contract with a passionate group to help revamp and deepen our web presence. You value collaboration and also share the values of Everybody In, Simplify Everything, Care Deeply, and Be Brave.</span></p> <h3><strong>What will you be working on?</strong></h3> <p><span style="font-weight: 400;">The Marketing team is responsible for a number of websites and platforms. You will be dedicated to helping the team audit existing assets, test new ideas, build out wireframes, and craft pixel-perfect mock-ups, as well as document a design system and style guide, all the while contributing to web strategy conversations. We seek to design a best-in-class responsive web experience for all Meraki customers and partners, as well to establish a web platform to execute on marketing goals like generating new leads and educating a global audience about new and updated products.</span></p> <h3><strong>Requirements</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Resume and cover letter in which you list your three favorite websites</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide a portfolio website and/or links to your previous work</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to work in San Francisco</span></li> </ul> <h3><strong>Responsibilities</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Build wireframes based on existing requirements and input from collaborators</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prepare production-ready mock-ups of different page types / templates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help establish and maintain a scalable design system</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate closely with Meraki designers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with content authors, team managers, and other stakeholders to understand strategy, gather feedback, and incorporate revisions</span></li> </ul> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> <p class="p1"><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Web Marketing Team Manager
    Chicago
    San Francisco

    2019-07-16T17:01:43-04:00

    Marketing

    Web Marketing Team Manager

    Chicago,San Francisco,

    <p><span style="font-weight: 400;">Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission and reach groups previously left in the darkness.</span></p> <p><span style="font-weight: 400;">Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 230,000 customers and 3 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, communications, EMM, and security cameras, all managed through Meraki’s web-based dashboard interface.</span></p> <p><span style="font-weight: 400;">We are looking for a creative, motivated, collaborative manager to build a small but mighty web development team. Meraki is a start-up with the backing of Cisco, talk about a great situation. We are a fast moving, highly ambitious team that respects “just enough process and no more.” If you like being accountable and building a business then this is the role for you. At Meraki you will work with our Design, Brand and Digital Marketing teams to execute plans to drive leads that will be passed to our sales team and partners. This role reports directly to the Global Manager of Creative Studio.</span></p> <h2><strong>About you:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a “yes and” mindset</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience working with Adobe Experience Manager and bonus points for familiarity for Touch UI</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have maintained, improved and translated content for a global website</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a leader who can attract talent, but are ready to roll up your sleeves and dive into hands-on work</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Google is your friend and you have a basic understanding of how to improve our rankings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have managed a B2B lead generation site before and have the scars to prove it</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have strong opinions, loosely held</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You focus on the user experience above all else</span></li> </ul> <h2><strong>Responsibilities:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with counterparts at Cisco to select and implement the pieces of their webstack that will improve Meraki’s web performance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and lead a team of web producers and advocate for building the group over time</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure data from analytics and advertising tags are properly tracked and reported</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve customer journeys through our site</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Brand and Design to ensure we are consistently putting the best of Meraki on the web and adhering to guidelines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Digtial Marketing team to find ways to drive more leads through the use of microsites, landing pages and etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with our Events team to create event specific landing pages that track invitations and conversions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with people across the organization to prioritize, create and implement new pages as needed.</span></li> </ul> <h2><strong>Requirements:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3 years leading a global site</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with Adobe Experience Manager</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with SEO projects including copy optimization, international SEO, backlinks, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2 years of direct people management</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span></em></p> <p class="p1"><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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Product Management

  • Product Architect – EMEAR Market
    London

    2019-07-16T17:01:43-04:00

    Product Management

    Product Architect – EMEAR Market

    London,

    <p><span style="font-weight: 400;">The Cisco Meraki team is seeking a driven Product Architect to support internal programs, events, and enablement for the EMEAR market. </span></p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about IT, and you will support the charge to continue driving this change. You will be interlocking with many groups (Meraki BU, Meraki Sales Specialists, EN Sales, GSSO, Generalist Sales, EMEAR Field Marketing, Channel Sales, and more) to help ensure that:</span></p> <ol> <li><span style="font-weight: 400;">There is alignment between the various stakeholders to drive growth in EMEAR</span></li> <li><span style="font-weight: 400;">Leaders in-region are excited and empowered to include Meraki solutions in their core platforms, messaging, programs, channel/disti plays and within their large events</span></li> </ol> <p> </p> <p><span style="font-weight: 400;">You are a domain expert in Cisco sales, GTM strategy and offer creation, and have a broad expertise as an evangelist for Meraki’s GTM and solution set, while still having a deep understanding of Cisco’s inner workings across a wide range of matrixed organizations. You are exhilarated by technology and want to help create exceptional products.</span></p> <p><span style="font-weight: 400;">In addition, you will need to be extremely creative in your approach, delivering unique and new ways to accelerate and scale programs, metrics and success measures to your cross-functional teams.</span></p> <p><strong>Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead the charge for EMEAR sales interlock and enablement surrounding Meraki and the inclusion within the platforms, messaging, programs, plays, and incentives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with the field and sales leadership (both generalists and specialists) to understand the best opportunities for net new Meraki only and hybrid motions in-region.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with regional Cisco marketing, Sales and Channel teams to drive adoption and awareness, with a deep coordination with the other Meraki teams that are focused on the EMEAR market.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Gain feedback from various teams within Cisco on Meraki program evolution to help scale and accelerate the growth of the Cisco Meraki business in-region.</span></li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep relationships within the leadership of the Cisco EMEAR sales organizations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2-5+ years of work experience with routing, switching and wireless solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to have a deep understanding of creating complex reporting/metrics schemas</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Technical background in routing/switching/security is desired</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in customer facing and cross-functional roles preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Willing to travel domestic and international up to 25% of the time</span></li> </ul> <p><br><br></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p><br><br><br></p>

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  • Product Manager - Service Provider Connectivity Services
    London

    2019-07-16T17:01:43-04:00

    Product Management

    Product Manager - Service Provider Connectivity Services

    London,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">The Cisco Meraki team is seeking an experienced, creative Product Manager to lead product management activities for connectivity services (wired and wireless) for Meraki’s Service Provider segment which is one of our fastest-growing businesses.  In this position, you will have the opportunity to shape the future of networking and drive new services to market in new innovative ways. You will exhibit excellent technical knowledge, communication/presentation skills with a real passion for learning about and evangelizing cloud-driven networking technology. You will work closely with Meraki’s various product and executive teams to establish product vision, roadmap and strategy. You will collaborate with other Cisco business units and external partners, help shape sales processes, go to market motions and more. </span></p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. Every single day is truly unlike the one before.  Your penchant for pursuing problems with creative solutions, sincere passion for engineering, and ambition to be part of (and lead) a creative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. </span></p> <p> </p> <p><span style="font-weight: 400;">AS A CRITICAL MEMBER OF THE PRODUCT TEAM, YOUR RESPONSIBILITIES INCLUDE:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Ownership of the strategy and feature set in your areas of focus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Market and customer analysis, requirements development, business case, collateral, product strategy, and product positioning</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Source of knowledge for Service Provider solutions including turnkey services and managed services for Wireless, SD-WAN, WAN/LAN, NFV technologies and more</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trusted advisor to the different Meraki product teams, providing guidance on how CPEs, routers, SD-WAN, Access Points and Switches are used by Service Providers to build turnkey and managed services</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work closely with a dedicated Service Provider sales team to identify market dynamics and end-customer segments and provide guidance on our strategy and offers.</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">WHAT WE'RE LOOKING FOR:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Significant of work experience as a product manager in the SD-WAN and/or routing space with a proven track record of success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience working with or for Service Providers / Managed Service Providers </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of Wireless technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive to create something new, innovative, and disruptive</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience as a developer / network engineer is a bonus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel both nationally and internationally up to 40% of the time</span></li> </ul> <p><br>The role will be based in our London Office in Finsbury Square. The salary range for this role is 75,000 GB - 110,000 GB annual with competitive benefits.  The opening date of application is Friday, June 7th, and we will not be accepting applications after July 12th, 2019</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Senior Manager, Product Management - Security and Trust
    San Francisco

    2019-07-16T17:01:43-04:00

    Product Management

    Senior Manager, Product Management - Security and Trust

    San Francisco,

    <p><span style="font-weight: 400;">The Cisco Meraki team is seeking an experienced Product Manager to lead the Security and Trust product management group. Your mission will be to strengthen security and privacy as a competitive advantage in our product strategy. You will also be driving Meraki’s compliance strategy as we expand our addressable markets into federal governments and new security oriented verticals. You will expand Meraki’s cloud capabilities in collaboration with Engineering, Security, Legal, and Meraki product teams across the company (wireless APs, network security appliances, intelligent video cameras and more).</span></p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we have the most advanced and secure cloud platform in the industry. You will work closely with the executive team to establish a winning strategy, and interface with our exceptional sales, marketing, and partner teams to ensure market-adoption and rapid growth.</span></p> <p><span style="font-weight: 400;">You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at the leading edge of cloud connected hardware.</span></p> <p><span style="font-weight: 400;">Every single day is truly unlike the one before. Your penchant for approaching problems with creative solutions, a real passion for engineering, and ambition to be part of (and lead) an inspiring team are the tools that you’ll need to be a Meraki Product Leader.</span></p> <p><span style="font-weight: 400;">Responsibilities</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define the strategy for privacy, security, and compliance for the Meraki cloud and product lines in collaboration with Engineering, Security and Legal teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Attract, build, and run a diverse team of talented product managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Discover and prioritize customer use cases and requirements to expand our products to new markets</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with our talented engineering teams to build the right software capabilities to address those use cases</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist and train our rapidly growing sales team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and drive discrete components of a cross-product unification strategy across all layers - engineering, sales, marketing and product</span></li> </ul> <p><span style="font-weight: 400;">Qualifications</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">8+ years of experience in a Product Management role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of experience in cloud security and software development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of people management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have excellent communication skills and can articulate a compelling security vision</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have worked cross-functionally on large projects with multiple engineering teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prior privacy and compliance experience with knowledge of regulations such as GDPR, ISO 27001, PCI, Common Criteria, SOC, FISMA, HIPAA, and FedRAMP</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS in Information Systems, Computer Science, Engineering or related degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</span></li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p><br><br></p>

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Operations

  • Channel Operation Analyst
    Sydney

    2019-07-17T05:04:48-04:00

    Operations

    Channel Operation Analyst

    Sydney,

    <p><strong>Channel Operation Specialist</strong></p> <p>Cisco Meraki is looking for a new Channel Operation Analyst to help support our internal operations in (US/APJ). As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready for the challenge?</p> <p><strong>You: </strong></p> <p>As our newest team member, you will help with data analysis, Reporting, internal operational case management, Power Point presentations and multi-functional process reviews. You are detailed oriented, dedicated, creative and always ready to help your team where needed.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Builds reports and presentation materials describing project/task objectives, methods, data, and results for multi-functional teams.</li> <li>Keeps records of multi-functional team interactions and details of actions taken</li> <li>Become an expert on operational processes and serve as a go-to resource for internal constituencies on a day to day basis</li> <li>Work cross functionally to help on resolution of operational issues</li> <li>Communicate and cooperate with teams across international time zones</li> <li>Other duties as assigned</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>BS or BA education equivalent</li> <li>2 - 3 years of experience in a coordinator or business analyst position</li> <li>Superb communication, presentation, and analytical skills, with an emphasis on execution</li> <li>Familiarity working across various teams in a dynamic environment</li> <li>High degree of motivation, autonomy in work, and organizational skills required</li> <li>Knowledge of Cisco and Meraki operational processes is a plus.</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. We value diversity at our company and do not discriminate.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Demand Planner
    San Francisco

    2019-07-16T17:01:43-04:00

    Operations

    Demand Planner

    San Francisco,

    <p>How good are you at predicting the future? Cisco Meraki is searching for a Demand Planner to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <h2><strong>You:</strong></h2> <p>We are a team constantly striving to build and improve our demand planning process. To jump into this team, you are a curious, motivated and enthusiastic individual who thrives in a constantly growing environment. You are someone who is highly flexible and able to adapt to sudden change. You love jumping into data and evaluating trends and collaborating cross functionally with multiple teams such as the Supply, Hardware, Product Management, Sales and Finance teams, to resolve product sales forecast for future 12 months.</p> <h2><strong>What You Will Do: </strong></h2> <ul> <li>Evaluate historical trends and inputs from cross-functional teams to create a monthly forecast for your product families.</li> <li>Drive supply chain purchase of materials in support of the plan based on your forecasting.</li> <li>Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Finance, Supply Chain and Other).</li> <li>Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.</li> <li>Manages product transition planning &amp; assumption gathering/vetting (Forecast Impacts - Road Map/Lifecycle Changes – Ramp Ups/Ramp Downs) for their product families.</li> <li>Actively monitors forecast status throughout quarter and takes prompt corrective action.</li> </ul> <h2><strong>Qualifications and Skills:</strong></h2> <ul> <li>BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics</li> <li>Interest in wireless networking products</li> <li>Minimum 1-2-year professional experience in analytics</li> <li>Be able to work well within a team as well as having a strategic mindset and being hardworking as an individual</li> <li>Advanced Excel capabilities e.g. Pivot tables, chart creation, and presentation of data</li> <li>Analytical, detail- focused, organized, focused and strong presentation skills required</li> <li>Confident in your ability to present to Executive levels within the organization.</li> <li>Possess the ability to make timely and well-informed decisions based on data analysis</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Inventory Distribution Specialist
    San Francisco

    2019-07-16T17:01:43-04:00

    Operations

    Inventory Distribution Specialist

    San Francisco,

    <p>Cisco Meraki is searching for a Regional Distribution Specialist to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <h2><strong>YOU:</strong></h2> <p>We are a team constantly striving to build and improve our demand planning process. To jump into this team, you are a curious, motivated and enthusiastic individual who thrives in a constantly growing environment. You are someone who is highly flexible and able to adapt to sudden change. You love jumping into data and evaluating trends and collaborating cross functionally with multiple teams such as the Supply, Hardware, Product Management, Sales and Finance teams, to resolve product sales forecast for future 12 months.</p> <h2><strong>WHAT YOU WILL DO:</strong></h2> <ul> <li>Proactively plan product shipments from manufacturers, via air and sea, to distribution centers for regional demand fulfillment.</li> <li>Maintain optimal inventory levels at each DC, avoiding all shortages, and avoiding or minimizing transfers.</li> <li>Work closely and cross-functionally with Supply Planning team and Shipping (Demand Fulfillment) teams to assure supply at the DC’s, avoiding impact to customer shipments.</li> <li>Establish reserve/safety stocking policies for certain SKUs to assure same day fulfillment. Establish and measure KPIs of in-stock performance.</li> <li>Operational analytics will be required. You are comfortable with making operational recommendations to a variety of cross-functional peers and stakeholders, and to base recommendations and actions on verifiable data analysis.</li> <li>The Regional Distribution Specialist will cross train with the Allocation Specialist to guarantee coverage.</li> </ul> <h2><strong>QUALIFICATIONS AND SKILLS:</strong></h2> <ul> <li>BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics</li> <li>1-3 years of professional experience in Logistics, Planning, Supply Chain, Finance, Demand Fulfillment, or related fields.</li> <li>Interest in wireless networking products</li> <li>Be able to work well within a team as well as having a strategic mindset and being hardworking as an individual</li> <li>Advanced Excel capabilities e.g. Pivot tables, chart creation, and presentation of data; dB knowledge and reporting experience a plus</li> <li>APICS certification or training a plus.</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Operations Order Administrator
    Chicago

    2019-07-16T17:01:43-04:00

    Operations

    Operations Order Administrator

    Chicago,

    <p>Cisco Meraki is searching for an Order Administrator to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? </p> <p><strong>You:</strong></p> <p>You are ready to take on our growing business. You are a hard worker who enjoys working with sharp individuals in a fast-paced, rapidly growing work environment. You love the challenge of processing and delivering of Meraki products to customers around the world. You are eger to work with our sales teams, customers and other departments within the company, to review and process incoming purchase orders. Finally, you are eager to grow your professional career with our industry-leading team.</p> <p><strong>What You Will Do:</strong></p> <ul> <li>Order processing – ensuring daily quotas are hit; validating information from the customer to confirm all requirements are met; advancing or expediting orders as required by customers</li> <li>Customer service/support – handling inquiries from internal and external parties regarding operation policies and procedures via email, phone, chats and in-person</li> <li>Other miscellaneous tasks that may be required of the role (running reports, monitoring order flow, etc.)</li> </ul> <p><strong>Requirements:</strong></p> <p>Work and Education:</p> <ul> <li>Bachelor’s degree is a must-have. No exceptions.</li> <li>1+ years experience, minimum, working with data entry, customer service, or similar experience.</li> <li>Familiarity with Microsoft Office programs, such as Word, Outlook, Excel</li> <li>Excellent organizational and collaboration skills</li> <li>Ability to work in a rapidly changing environment.</li> <li>Familiarity with Salesforce.com is a bonus!</li> </ul> <p>Wonder what it is like to work for Cisco Meraki? You will be based in our gorgeous office based in the heart of Chicago, with stunning views of the city. Meraki offers a kitchen stocked with high quality snacks and coffee machines, free catered lunches every day, and a generous benefits package. Not to mention our brilliant team who are happy to help you learn. What else could you possibly ask for?</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Senior Manager, Projects
    San Francisco

    2019-07-16T17:01:43-04:00

    Operations

    Senior Manager, Projects

    San Francisco,

    <p>Cisco Meraki is looking for a new Senior Manager, Projects to join our Operations Team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.</p> <p><strong>You:</strong></p> <p>As the leader of our project management team, you will collaborate with Meraki internal teams, Cisco teams, and work with partners outside of Meraki to further expand Meraki’s Operational tool sets and integrations. You will also participate in the optimization of our current systems to scale with Meraki’s terrific year over year sales growth. To be successful in this role, you will need to be an experienced manager, a strong communicator, and a successful ambassador of Meraki requirements.  You will gain a deep understanding of both Meraki and Cisco business systems, have the ability to identify inefficiencies, gaps, or incompatibilities, and be able to effectively work with developers, thus delivering projects on time and on budget.</p> <p><strong>What You Will Do:</strong></p> <ul> <li>Effectively manage a team of project managers (PMs) who work on a wide range of complex projects;</li> <li>Ensure strong project management structure, and implement and maintain a comprehensive communication strategy for the team;</li> <li>Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco;</li> <li>Serve as a point of escalation for the PMs and champion Meraki’s vision and goals, ensuring they are understood by all parties, internal and external;</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and precise accuracy;</li> <li>Analyze detailed datasets to identify risks and opportunities.</li> </ul> <p><strong>Requirements and Qualifications:</strong></p> <ul> <li>At least 12 years of experience as a PM, preferably with at least several years in an Operational or Supply Chain role</li> <li>Minimum of 5 years in a management role</li> <li>4 year college degree required</li> <li>Extraordinary business insight with analytical and critical thinking skills;</li> <li>Demonstrable ability to work effectively in a growing, rapidly changing environment;</li> <li>Able to travel domestically and internationally up to 15%.</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Software Engineer
    San Francisco

    2019-07-16T17:01:43-04:00

    Operations

    Software Engineer

    San Francisco,

    <p>Cisco Meraki is looking for a Software Developer to join our Team in San Francisco. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. With that said, we’re taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man-hours. That’s where you come in.</p> <p><strong>You:</strong></p> <p>You’ll be joining the existing development team to improve, develop, and maintain the processes that form Meraki’s backbone. You will be working on building integration between various internals products and business systems.  We expect your tool kit to be diverse: proposing process improvements, customizing Middleware or creating your own solutions, integrating our various systems (Internal &amp; External) and ability to learn new languages and frameworks quickly.</p> <p><strong>What You Will Do: </strong></p> <ul> <li>Build integrations across internal and external systems to support existing processes and new initiatives</li> <li>Optimizing operational processes using WebMethods BPMS, Java, and scripting languages</li> <li>Using Rails to customize order entry interface, improving order flow and reducing order processing time</li> <li>Allowing users to gain more insight into business performance by enhancing the data warehouse</li> <li>Propose, Automate, streamline, and improve existing processes to allow various teams to maximize productivity</li> </ul> <p><strong>Requirements and Qualifications:</strong></p> <ul> <li>BS in Computer Science or related discipline</li> <li>5+ years post-collegiate programming experience. Java or Ruby experience a plus.</li> <li>Solid experience with integration software – Experience with Webmethods will be a bonus</li> <li>Professional experience with large scale ERP systems a huge plus</li> <li>Knowledge of microservice architectures and web services– Salesforce, SOAP, REST, etc.</li> <li>Prior experience with architecting business solutions using knowledge of Middleware, databases, and scripting languages</li> <li>Proficiency in SQL and XML</li> </ul> <p><strong>Great to Have:</strong></p> <ul> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Software Engineer
    Chicago

    2019-07-16T17:01:43-04:00

    Operations

    Software Engineer

    Chicago,

    <p>Cisco Meraki is looking for a Software Developer to join our Team in Chicago. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. With that said, we’re taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man-hours. That’s where you come in.</p> <p><strong>You:</strong></p> <p>You’ll be joining the existing development team to improve, develop, and maintain the processes that form Meraki’s backbone. You will be working on building integration between various internals products and business systems.  We expect your tool kit to be diverse: proposing process improvements, customizing Middleware or creating your own solutions, integrating our various systems (Internal &amp; External) and ability to learn new languages and frameworks quickly.</p> <p><strong>What You Will Do: </strong></p> <ul> <li>Build integrations across internal and external systems to support existing processes and new initiatives</li> <li>Optimizing operational processes using WebMethods BPMS, Java, and scripting languages</li> <li>Using Rails to customize order entry interface, improving order flow and reducing order processing time</li> <li>Allowing users to gain more insight into business performance by enhancing the data warehouse</li> <li>Propose, Automate, streamline, and improve existing processes to allow various teams to maximize productivity</li> </ul> <p><strong>Requirements and Qualifications:</strong></p> <ul> <li>BS in Computer Science or related discipline</li> <li>5+ years post-collegiate programming experience. Java or Ruby experience a plus.</li> <li>Solid experience with integration software – Experience with Webmethods will be a bonus</li> <li>Professional experience with large scale ERP systems a huge plus</li> <li>Knowledge of microservice architectures and web services– Salesforce, SOAP, REST, etc.</li> <li>Prior experience with architecting business solutions using knowledge of Middleware, databases, and scripting languages</li> <li>Proficiency in SQL and XML</li> </ul> <p><strong>Great to Have:</strong></p> <ul> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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Sales Operations

  • Sales Support Administrator (18 month contract)
    London

    2019-07-16T17:01:43-04:00

    Sales Operations

    Sales Support Administrator (18 month contract)

    London,

    <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a Sales Support Administrator, you will be supporting the sales team by bridging the gaps between Cisco and Meraki’s sales databases. You will be at the forefront of troubleshooting day-to-day support requests such as discount approvals, promotion reviews, and partner reviews, as well as longer term projects to improve back-end system efficiencies in integrating Cisco and Meraki’s database. This role is perfect for someone early on in their careers who wants a vibrant work environment with high impact and immediate results.</p> <p><strong>What you will do:</strong></p> <ul> <li>Routing live deals to the appropriate account owner to optimize daily sales operations</li> <li>Conducting conflict checks for incentive programs</li> <li>Matching Meraki’s existing customer and reseller database to that of Cisco’s</li> <li>Working cross-functionally with multiple teams to tackle critical issues</li> <li>Solving sales representative’s questions regarding sales systems and processes</li> <li>Conducting internal and outside research</li> <li>Ensuring that company policies are being met in sales transactions</li> <li>Use Cisco’s commerce tool and Meraki Salesforce</li> </ul> <p><strong>You have:</strong></p> <ul> <li>Ability to work in a high energy and high deal volume environment</li> <li>Impeccable attention to detail</li> <li>Strong organisational skills coupled with multi-tasking ability</li> <li>Comfortable working within tight deadlines</li> <li>Strong interpersonal skills and the ability to be a phenomenal teammate</li> <li>Familiarity with Salesforce and Excel preferred</li> <li>Previous experience in sales support or data entry preferred</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p> </p>

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  • Sales Support Administrator (1 Year contract)
    Chicago

    2019-07-16T17:01:43-04:00

    Sales Operations

    Sales Support Administrator (1 Year contract)

    Chicago,

    <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>Do you have impeccable attention to detail? Do you also have an insatiable desire to understand the why and how of the operations side of sales? Do you love working with rapidly changing guidelines and rules?</p> <p>As a Sales Support Administrator, you will be supporting the sales team by bridging the gaps between Cisco and Meraki’s sales databases. You will be at the forefront of troubleshooting day-to-day support requests such as discount approvals, promotion reviews, and partner reviews, as well as longer term projects to improve back-end system efficiencies in integrating Cisco and Meraki’s database. This role is perfect for someone early on in their careers who wants a vibrant work environment with high impact and immediate results.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Routing live deals to the appropriate account owner to optimize daily sales operations</li> <li>Conducting conflict checks for incentive programs</li> <li>Matching Meraki’s existing customer and reseller database to that of Cisco’s</li> <li>Working cross-functionally with multiple teams to tackle critical issues</li> <li>Solving sales representative’s questions regarding sales systems and processes</li> <li>Conducting internal and outside research</li> <li>Ensuring that company policies are being met in sales transactions</li> <li>Use Cisco’s commerce tool and Meraki Salesforce</li> </ul> <h2><strong>Qualifications:</strong></h2> <ul> <li>Ability to work in a high energy and high deal volume environment</li> <li>Attention to detail is an absolute must</li> <li>Strong organizational skills coupled with multi-tasking ability</li> <li>Must be comfortable working with deadlines</li> <li>Strong communication skills and the ability to be a team player</li> <li>Familiarity with Salesforce and Excel preferred</li> <li>Previous experience in sales support or data entry preferred</li> </ul> <p> </p> <p><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> </div> </div> </div> </div> </div> </div> </div> </div>

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  • Sales Support - APJC
    Sydney

    2019-07-18T05:31:13-04:00

    Sales Operations

    Sales Support - APJC

    Sydney,

    <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). When we’re not working hard, we’re playing hard - dodging nerf darts, table tennis championships, snacking on tim tams, or gearing up for the next company happy hour. Our office makes working here pretty awesome too – overlooking beautiful darling harbor from the 21<sup>st</sup> floor, we’re a short walk to Barangaroo and some of Sydney’s best restaurants and bars, about 300m away from WildlifeWorld and the aquarium. But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, challenging, and rewarding.</p> <p> </p> <p>Do you have impeccable attention to detail? Do you also have an insatiable desire to understand the why and how of the operations side of sales? Do you love working with rapidly changing guidelines and rules?</p> <p> </p> <p>As a Sales Support Administrator, you will be supporting the sales team by bridging the gaps between Cisco and Meraki’s sales databases. You will be at the forefront of troubleshooting day-to-day support requests such as discount approvals, promotion reviews, and partner reviews, as well as longer term projects to improve back-end system efficiencies in integrating Cisco and Meraki’s database. This role is perfect for someone early on in their careers who wants a vibrant work environment with high impact and immediate results.</p> <p> </p> <p><strong>RESPONSIBILITIES:</strong></p> <p> </p> <ul> <li>Routing live deals to the appropriate account owner to optimize daily sales operations</li> <li>Conducting conflict checks for incentive programs</li> <li>Matching Meraki’s existing customer and reseller database to that of Cisco’s</li> <li>Working cross-functionally with multiple teams to tackle critical issues</li> <li>Solving sales representative’s questions regarding sales systems and processes</li> <li>Conducting internal and outside research</li> <li>Ensuring that company policies are being met in sales transactions</li> <li>Use Cisco’s commerce tool and Meraki Salesforce</li> </ul> <p> </p> <p><strong>QUALIFICATIONS:</strong></p> <p> </p> <ul> <li>Ability to work in a high energy and high deal volume environment</li> <li>Attention to detail is an absolute must</li> <li>Strong organizational skills coupled with multi-tasking ability</li> <li>Must be comfortable working with deadlines</li> <li>Strong communication skills and the ability to be a team player</li> <li>Familiarity with Salesforce and Excel preferred</li> <li>Previous experience in sales support or data entry preferred</li> <li>College degree required</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> </div> </div> </div> </div> </div> </div> </div> </div>

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  • US Commercial Go-To-Market Strategy Associate
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales Operations

    US Commercial Go-To-Market Strategy Associate

    San Francisco,

    <p>The Cisco Meraki team is seeking a Go-to-market Strategy Associate to cover US Commercial, the largest segment of Cisco Meraki’s business.  You will be responsible for developing go-to-market (GTM) strategies for priority market segments and for project managing specific, cross-functional initiatives to accelerate sales.  As part of the role, you will develop relationships with top-level Cisco executives and work cross-functionally across sales, marketing, channel, and product at Meraki.  You will also track and analyze the impact of the initiatives you are driving.  </p> <p>Ideal candidates will have senior executive presence, excellent relationship building skills, strategic and analytical mindsets, and strong organizational skills to drive projects to completion. Furthermore, candidates should serve as thought partners for our Meraki Executive Sales Leaders, proactively pursuing activities that will drive the highest top line impact.</p> <p>Each day is truly unlike the one before and your penchant for collaboratively solving problems, passion for impact, and unparalleled desire to be part of a growing team that is helping guide the future direction of the business are the tools that you’ll need to be a Meraki Strategy Associate.</p> <p>This role will be based in San Francisco.</p> <p><em>Responsibilities</em></p> <ul> <li>Define overall GTM Strategy for US Commercial and align it to the company’s global vision</li> <li>Develop, drive, and measure the impact of specific cross-functional GTM initiatives</li> <li>Work cross-functionally across sales, marketing, channel, product and other departments</li> <li>Develop and manage relationships with top-level Cisco executives</li> <li>Conduct analysis to provide insight into the business’ health in US Commercial and prioritize regional initiatives</li> </ul> <p><em>Qualifications</em></p> <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Ability to think critically, take initiative and work autonomously</li> <li>Exceptional communication &amp; relationship-building skills</li> <li>Project management experience and skillset</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Interest in and ability to understand unique business dynamics between functions like Marketing and Sales</li> <li>Ability to travel domestically as needed</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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Executive

  • Corporate Counsel
    San Francisco

    2019-07-16T17:01:43-04:00

    Executive

    Corporate Counsel

    San Francisco,

    <p><span style="font-weight: 400;">Cisco Meraki is searching for an early career Corporate Counsel to join our Legal team based in San Francisco! As the fastest growing cloud networking team in the world, our products and technology are changing the face of enterprise networking and making cloud-managed IT a reality. We’re busy simplifying powerful technology to free passionate people to focus on their mission.</span></p> <p><span style="font-weight: 400;">We are a team of four in search of a fifth utility player who’s excited to identify and tackle issues all across our rapidly growing SaaS and hardware business. This role includes engagement with our product, sales, engineering, tech support, channel, HR, operations, and marketing teams. Are you ready to join our team?</span></p> <h2><strong>You:</strong></h2> <p><span style="font-weight: 400;">You are great at communicating succinct legal advice to executives and engineers alike, while being tolerant for accepting reasonable legal risk to enable business outcomes. You have a curiosity about, and a passion for, both technology and the legal craft and are building extraordinary drafting and counseling skills. You are organized, dependable and responsive (while we typically have no need to work nights or weekends, we want you to be open to it if the business teams need your support.) Finally, you have a self-deprecating sense of humor and occasionally devastating wit.</span></p> <p><strong>How You’ll Contribute:</strong></p> <ul> <li><span style="font-weight: 400;">Develop detailed knowledge of the Meraki products, business processes, people and go-to-market strategies around the world</span></li> <li><span style="font-weight: 400;">Support our Product Managers at all stages of the product life cycle</span></li> <li><span style="font-weight: 400;">Collaborate with our Sales and Channel teams across all stages of customer and partner sales motion</span></li> <li><span style="font-weight: 400;">Dive into privacy, regulatory and operational challenges for a growing worldwide business</span></li> <li><span style="font-weight: 400;">Build relationships throughout the Cisco Meraki organization and Cisco Legal team</span></li> <li><span style="font-weight: 400;">Learn to make fast, smart legal judgments to help our business continue to scale</span></li> <li><span style="font-weight: 400;">Support the executive leadership team and cross-functional decision-making across the organization</span></li> <li><span style="font-weight: 400;">...and have a few (a lot of) laughs along the way</span></li> </ul> <p><span style="font-weight: 400;"><strong>Your Qualifications:</strong></span></p> <ul> <li><span style="font-weight: 400;">2-4 years of law firm practice and/or in-house relevant experience in a transactional role primarily representing SaaS technology companies</span></li> <li><span style="font-weight: 400;">Experience managing projects or deals from start to finish</span></li> <li><span style="font-weight: 400;">Ability to draft a substantive email in five sentences or less</span></li> <li><span style="font-weight: 400;">Fierce organization and problem solving skills</span></li> <li><span style="font-weight: 400;">Commitment to building a diverse and inclusive culture</span></li> <li><span style="font-weight: 400;">Some travel may be required to support teams in worldwide offices, including Chicago, London and Sydney</span></li> </ul> <p><span style="font-weight: 400;"><strong>Some Nice-to-Haves:</strong></span></p> <p> </p> <ul> <li><span style="font-weight: 400;">Experience in software licensing and/or privacy law</span></li> <li><span style="font-weight: 400;">Experience moving between ‘small company’ and ‘big company’ environments</span></li> <li><span style="font-weight: 400;">Ability to instruct the rest of Meraki Legal on how to use the fancy coffee machine (we are currently clueless)</span></li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Lead Technical Program Manager, New Product Introduction
    San Francisco

    2019-07-17T15:56:52-04:00

    Executive

    Lead Technical Program Manager, New Product Introduction

    San Francisco,

    <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Introducing a new product to market is a complex process. Come build a team that makes it more simple and efficient. As our Manager of New Product Introduction (NPI), you will work closely with our Hardware, Software, Product Management, Marketing, Support, Sales, Strategy, Finance, and Operations teams to transform the process we use to deliver high-value products to our customers. You will build a team of talented Technical Program Managers capable of delivering exceptional results on time and within budget. You will provide strategic mentorship to your team in ways that reflect our culture and result in the best cross-functional thinking.</span></p> <h2><strong>You will:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Launch and build Meraki’s Technical Program Management team to support NPI. In partnership with senior leaders and managers develop the team’s scope and operating practices. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Recruit, mentor, and develop a team of excellent Technical Program Managers to support functions within the launch process.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and refine the NPI process to ensure a timely, collaborative, and efficient product introduction motion</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Set metrics and governance for Meraki’s NPI process to assess performance and improve our return on investment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Craft project status reporting and deliver executive briefings to update senior leaders on the NPI process performance</span></li> </ul> <h2><strong>You are:</strong></h2> <ul> <li style="font-weight: 400;"><strong>Phenomenally clear. </strong><span style="font-weight: 400;">You are able to distill complicated ideas to just the right number of words, actively sharing information with partners at all levels.</span></li> <li style="font-weight: 400;"><strong>Strategic. </strong><span style="font-weight: 400;">You are focused on our long-term business goals and love turning abstract ideas into concrete plans. You keep teams focused by vigilantly prioritizing and connecting people to ideas in a way that moves them to action.</span></li> <li style="font-weight: 400;"><strong>Technical. </strong><span style="font-weight: 400;">You are eager to know the details. Your appetite to learn and understand a variety of systems will help you represent the team’s point of view when they are not in the room.</span></li> <li style="font-weight: 400;"><strong>Fiercely collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view and love to tackle problems with others. You establish trusting relationships that enable you to influence, guide others, and give and receive feedback.</span></li> <li style="font-weight: 400;"><strong>Career champion</strong><span style="font-weight: 400;">. You invest in your team’s development, both technically and career wise. You take the time to know what inspires and motivates each person and commit to making work meaningful.</span></li> <li style="font-weight: 400;"><strong>Data-obsessed</strong><span style="font-weight: 400;">. You take data seriously and want information that helps drive decision-making. You measure results and always have ideas on how something can be improved. </span></li> </ul> <p><strong>Values:</strong></p> <p><span style="font-weight: 400;">Simplify Everything - We simplify complex problems to make it easy for people to work with us and to work with each other.</span></p> <p><span style="font-weight: 400;">Be Brave - We push boundaries and experiment. We learn from our experiences, failures, and help each other grow. We have the grit to get the job done and we are never done getting better.</span></p> <p><span style="font-weight: 400;">Everybody In - We care about what matters for our users, our partners and our colleagues. We focus on building meaningful relationships and creating great partnerships.</span></p> <p><span style="font-weight: 400;">Care Deeply - We are a team that works as one towards our goals. We listen to each other, share ideas and invite difference of opinion. Everybody is accepted and valued here.</span></p> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p>

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Sales

  • Account Development Representative
    Chicago

    2019-07-16T17:01:43-04:00

    Sales

    Account Development Representative

    Chicago,

    <p>As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying leads to the point of handoff to the sales force. You will maintain a thorough understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and quickly establish effective contacts. This is a high-energy position requiring an individual who is extremely motivated, enthusiastic and results-driven. Attention to detail is a must. As an ADR, it will be critical for you to conduct business dealings with prospects in a way that creates a superior customer/prospect experience that will set the stage for future product sales for Meraki.<br><br><strong>Responsibilities</strong></p> <ul> <li>High volume prospecting/calling into multiple organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully manage and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of sales opportunities</li> <li>Heavy use of Salesforce.com, and additional applications to manage all lead data and ensure data integrity</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>At least 6 months of sales experience</li> <li>Excellent written and verbal communication skills </li> <li>Obsession with organization, detail, multitasking and time management</li> <li>Bachelor's degreed required - extracurricular involvement a plus!</li> <li>Ability to work in a fast paced and fun start up environment (Red Bull and coffee provided)</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <p> </p> <p><em><br>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Account Development Representative
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Account Development Representative

    San Francisco,

    <p>As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying leads to the point of handoff to the sales force. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, hardworking and results-oriented. Attention to detail is critical. As an ADR, it will be crucial for you to conduct business dealings with prospects in a way builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in sales.</p> <p><strong>Responsibilities</strong></p> <ul> <li>High volume prospecting/calling into multiple organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of sales opportunities</li> <li>Heavy use of Salesforce.com, and additional applications to run all lead data and ensure data integrity</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>At least 6 months sales experience</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>Bachelor's degree required - extra-curricular involvement a plus!</li> <li>Ability to thrive in a dynamic and fun start up environment (Red Bull and coffee provided)</li> </ul> <p><strong>Perks</strong></p> <ul> <li>Direct promotional path to Account Executive in approximately 12 months (dependent on performance)</li> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods and snacks daily</li> <li>125 registered company dogs</li> <li>Onsite gym for all employees</li> </ul> <p>Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.</p> <p> </p> <p><em><br>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Account Development Representative - Dutch Speaking
    London

    2019-07-18T11:44:12-04:00

    Sales

    Account Development Representative - Dutch Speaking

    London,

    <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As an Account Development Representative, you will be responsible for developing and qualifying leads to the point of hand-off to the sales teams. You will maintain a thorough understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and quickly establish effective contacts. This is a high-energy position requiring an individual who is extremely motivated, enthusiastic and motivated by results. Attention to detail is a requirement. In this position, it will be critical for you to conduct business dealings with prospects in a way that builds an extraordinary customer experience, which will set the stage for future product sales for Meraki. This role is covering the Netherlands market and requires that you are fluent in Dutch.</p> <h2><strong>You Will:</strong></h2> <ul> <li>Make high volumes calls to prospective organisations</li> <li>Build and maintain a lead development pipeline via cold-calling, networking, e-mail, in-bound leads, as well as utilising internet information sources</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest</li> <li>Fluently discuss Cisco Meraki products and solutions with prospective customers to successfully manage and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of sales opportunities</li> <li>Use Salesforce heavily and additional applications to handle all lead data and ensure data integrity</li> </ul> <h2><strong>You Have:</strong></h2> <ul> <li>Fluency in Dutch</li> <li>Excellent written and verbal communication skills</li> <li>Obsession with organisation, detail, multitasking and time management</li> <li>Bachelor's degree or equivalent</li> <li>Must be authorised to work in London - Position does not provide sponsorship</li> </ul> <h2><strong>You are:</strong></h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</p>

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  • Account Development Representative, LatAm
    San Francisco

    2019-07-17T12:48:46-04:00

    Sales

    Account Development Representative, LatAm

    San Francisco,

    <p>As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying leads to the point of handoff to the sales force. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, hardworking and results-oriented. Attention to detail is critical. As an ADR, it will be crucial for you to conduct business dealings with prospects in a way builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in sales.</p> <p><strong>Responsibilities</strong></p> <ul> <li>High volume prospecting/calling into multiple organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of sales opportunities</li> <li>Heavy use of Salesforce.com, and additional applications to run all lead data and ensure data integrity</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>At least 6 months sales experience</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>Bachelor's degree required - extra-curricular involvement a plus!</li> <li>Ability to thrive in a dynamic and fun start up environment (Red Bull and coffee provided)</li> </ul> <p><strong>Perks</strong></p> <ul> <li>Direct promotional path to Account Executive in approximately 12 months (dependent on performance)</li> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods and snacks daily</li> <li>125 registered company dogs</li> <li>Onsite gym for all employees</li> </ul> <p>Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.</p> <p><em><br>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Account Executive
    Chicago

    2019-07-16T17:01:43-04:00

    Sales

    Account Executive

    Chicago,

    <p>Are you looking for an inspiring and innovative company? Are you wanting to work with smart, creative, and collaborative colleagues?</p> <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our brand-new office in Chicago’s West Loop makes working here pretty special too. Not only will you have the chance to help build something special from the ground-up; you’ll get to enjoy our top-notch amenities including an expansive outdoor terrace, catered lunches and abundant snacks (both healthy, and not so healthy).</p> <p>If you’re looking for a company that really puts the “c” in culture, how about our onsite gym, paid time off to volunteer within the community and quarterly team happiness events? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be tasked to demo Cisco Meraki technology via WebEx to end users and our partner organization. </p> <p><strong>YOU WILL:</strong></p> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in Chicago, however travel to assigned territory is required at least once per quarter to support partners and customers</li> </ul> <p><strong>YOU HAVE:</strong></p> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <p><strong>YOU ARE:</strong></p> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p> </p> <p><em><br>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Account Executive
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Account Executive

    San Francisco,

    <p>Are you looking for an inspiring and innovative company? Are you wanting to work with smart, creative, and collaborative colleagues?</p> <p>At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. </p> <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in San Francisco HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Account Executive, LatAM
    Illinois

    2019-07-17T12:53:04-04:00

    Sales

    Account Executive, LatAM

    Illinois,

    <p style="text-align: left;">As an Account Executive for Cisco’s Cloud Networking Group based in our Chicago office. you will be responsible for achieving revenue based sales quotas in Latin America through prospecting, cold calling, identifying and qualifying opportunities. This position is highly collaborative, requiring you build strong business relationships with Cisco account teams, sales engineers, and partner sales reps to take deals through to close. This is a high-energy position, and the pace is quick, so you must be extremely organized and be able to manage a pipeline of up to 150 opportunities at one time. Focusing on small and mid-sized enterprise businesses, you should be comfortable making dozens of phone calls per day and closing a high volume of deals.</p> <p style="text-align: left;"><strong>Responsibilities</strong></p> <ul style="text-align: left;"> <li>Manage new and existing business in Latin America territory</li> <li>Manage entire sales process from prospecting to close, including accurate pipeline forecasting and achieving quarterly sales quotas</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Expertly demonstrate Cisco Meraki technology via use of WebEx to end users and channel partners</li> </ul> <p style="text-align: left;"><strong>Requirements</strong></p> <ul style="text-align: left;"> <li>1+ years of B2B sales experience in a revenue closing role</li> <li>Fluent business level Spanish</li> <li>Technology sales experience a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, etc. each day</li> <li>BA/BS degree preferred</li> </ul> <p style="text-align: left;"> </p> <p><em><br>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Account Executive, LatAM
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Account Executive, LatAM

    San Francisco,

    <p style="text-align: left;">As an Account Executive for Cisco’s Cloud Networking Group based in our San Francisco headquarters, you will be responsible for achieving revenue based sales quotas in Latin America through prospecting, cold calling, identifying and qualifying opportunities. This position is highly collaborative, requiring you build strong business relationships with Cisco account teams, sales engineers, and partner sales reps to take deals through to close. This is a high-energy position, and the pace is quick, so you must be extremely organized and be able to manage a pipeline of up to 150 opportunities at one time. Focusing on small and mid-sized enterprise businesses, you should be comfortable making dozens of phone calls per day and closing a high volume of deals.</p> <p style="text-align: left;"><strong>Responsibilities</strong></p> <ul style="text-align: left;"> <li>Manage new and existing business in Latin America territory</li> <li>Manage entire sales process from prospecting to close, including accurate pipeline forecasting and achieving quarterly sales quotas</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Expertly demonstrate Cisco Meraki technology via use of WebEx to end users and channel partners</li> </ul> <p style="text-align: left;"><strong>Requirements</strong></p> <ul style="text-align: left;"> <li>1+ years of B2B sales experience in a revenue closing role</li> <li>Fluent business level Spanish</li> <li>Technology sales experience a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, etc. each day</li> <li>BA/BS degree preferred</li> </ul> <p style="text-align: left;"> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Account Executive, LatAm (Brazil)
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Account Executive, LatAm (Brazil)

    San Francisco,

    <p> </p> <p>As an Account Executive for Cisco’s Cloud Networking Group based in our San Francisco headquarters, you will be responsible for achieving revenue based sales quotas in Latin America through prospecting, cold calling, identifying and qualifying opportunities. This position is highly collaborative, requiring you build strong business relationships with Cisco account teams, sales engineers, and partner sales reps to take deals through to close. This is a high-energy position, and the pace is quick, so you must be extremely organized and be able to manage a pipeline of up to 150 opportunities at one time. Focusing on small and mid-sized enterprise businesses, you should be comfortable making dozens of phone calls per day and closing a high volume of deals.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Manage new and existing business in Brazil</li> <li>Manage entire sales process from prospecting to close, including accurate pipeline forecasting and achieving quarterly sales quotas</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Expertly demonstrate Cisco Meraki technology via use of WebEx to end users and channel partners</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>1+ years of B2B sales experience in a revenue closing role</li> <li>Fluent in business level Portuguese</li> <li>Technology sales experience a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly productive communication skills, with ability to manage multiple emails, phone calls, social media, etc. each day</li> <li>BA/BS degree preferred</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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  • Consulting Systems Engineer
    Charlotte
    Raleigh

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer

    Charlotte,Raleigh,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and built the fastest growing group within the company. Becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is triumphing’s sales targets and continuing to win new logos.</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s CNG as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will Craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2><strong>Desired Skills &amp; Experience</strong></h2> <ul> <li>You will have field pre-sales experience</li> <li>You have authoritative knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have an understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>You understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>You have a consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>You have knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>You have amazing relationship building skills, tenacity, resilience and presentation skills.</li> <li>You have strong interpersonal skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Consulting Systems Engineer
    New York Metro

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer

    New York Metro,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and built the fastest growing group within the company. Becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is triumphing’s sales targets and continuing to win new logos.</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s CNG as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will Craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2><strong>Desired Skills &amp; Experience</strong></h2> <ul> <li>You will have field pre-sales experience</li> <li>You have authoritative knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have an understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>You understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>You have a consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>You have knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>You have amazing relationship building skills, tenacity, resilience and presentation skills.</li> <li>You have strong interpersonal skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Consulting Systems Engineer
    Tokyo

    2019-07-18T03:13:12-04:00

    Sales

    Consulting Systems Engineer

    Tokyo,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, Meraki is exceeding its sales targets and continuing to win new logos in the commercial and enterprise markets.</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer. In this role, your primary responsibility will be to team up with an experienced Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is full time, based in your home office with frequent travel to regional Cisco offices and customer sites. Utilising your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly value our pre-sales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organisation.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Build product documentation for customers and perform competitive analysis regarding other products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <p><strong>Desired Skills &amp; Experience</strong></p> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Deep understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and negotiation techniques</li> <li>Good relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCNA, CCNP, CCIE, CWNA, CCWP are a plus</li> <li>Strong organisational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> <li>Fluent Japanese to a native level and fluent English required</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Consulting Systems Engineer
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer

    San Francisco,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets.</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities.</p> <ul> <li>You will be based in your home office with frequent travel to regional Cisco offices and customer sites.</li> <li>You will Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners.</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organization.</li> <li>This territory will include Enterprise accounts in Northern California.</li> </ul> <h2><strong>Responsibilities</strong></h2> <ul> <li>Act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2><strong>Desired Skills &amp; Experience</strong></h2> <ul> <li>You will have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Deep understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Consulting Systems Engineer - Japan
    Japan

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer - Japan

    Japan,

    <p>\Want to be at the forefront of the Computer Networking industry?  With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company.  Quickly becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing it’s sales targets and continuing to win new logos in the commercial and enterprise markets.  </p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Systems Engineer.  In this role, your primary responsibility will be to team up with a rock star Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is full time, based in your home office with frequent travel to regional Cisco offices and customer sites. Utilising your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly leverage our pre-sales engineers, which means you have the opportunity to make great money while contributing to the success of the entire organisation.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Act as the technical subject matter expert, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>Create product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <p> <strong>Desired Skills &amp; Experience</strong></p> <ul> <li>Must have field pre-sales experience; ASE / CSAP grads preferred</li> <li>Expert knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and proven negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCNA, CCNP, CCIE, CWNA, CCWP are a plus</li> <li>Strong organisational skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> <li>Fluent Japanese to a native level and fluent English required</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em>Top of FormBottom of Form</p>

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  • Consulting Systems Engineer - Netherlands
    Netherlands

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer - Netherlands

    Netherlands,

    <p>As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted by Cisco’s largest customers across the globe.</p> <p>Are you in a direct customer facing Pre-Sales role? Do you enjoy simplifying complex customer problems? If so, you sound like a Cisco Meraki Systems Engineer and we would love to talk to you.</p> <p>We are looking for highly-motivated, technically-savvy and passionate individuals for our growing Systems Engineering team. You will generally work remotely while covering the Netherlands (not because we don’t like our SE team, but because they love being out and in front of our customers). Sound exciting? Read on to find out what we need from you.</p> <p>Demonstrated understanding and hands-on experience in at least 3 of the following areas:</p> <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac and Wave 2</li> <li>Multi-site campus LAN and network design</li> <li>BYOD architectures (Clearpath, Cisco ISE, Bradford) and onboarding devices to   corporate networks</li> <li>Professional level certification required and must include one or more of the following: CCNP, CCDP or equivalent level certification.</li> <li>Experience or exposure to captive portal design, JSON, REST, XML, SAML, SQL, Python, AWS, Azure, G-Cloud, Virtualised Environments (VMWare, Docker).</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p>

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  • Consulting Systems Engineer, Service Provider
    Atlanta
    Texas

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer, Service Provider

    Atlanta,Texas,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. We are becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing its sales targets and continuing to win new logos in the commercial and enterprise markets.</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly use our presales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization. </p> <h2><strong>Responsibilities</strong></h2> <ul> <li>You will act as the technical authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>You will build product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical mentorship to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2><strong>Desired Skills &amp; Experience</strong></h2> <ul> <li>You will have field pre-sales experience; ASE / CSAP grads preferred</li> <li>You have authoritative knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Yo have a Deep understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>You understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>You have a consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>You have knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>You have great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>You w have strong interpersonal skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Consulting Systems Engineer, Service Provider, West
    Denver
    Kansas City
    Phoenix
    Portland
    Seattle

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer, Service Provider, West

    Denver,Kansas City,Phoenix,Portland,Seattle,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and created the fastest growing group within the company. We are becoming known as the most successful acquisition in Cisco’s history, the Cloud Networking Group is crushing its sales targets and continuing to win new logos in the commercial and enterprise markets.</p> <p>We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. This position is based in your home office with frequent travel to regional Cisco offices and customer sites. Utilizing your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. We highly use our presales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization. This territory will include Enterprise West accounts.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>You will act as the technical authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all enterprise level customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> <li>You will build product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical mentorship to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2><strong>Desired Skills &amp; Experience</strong></h2> <ul> <li>You will have field pre-sales experience; ASE / CSAP grads preferred</li> <li>You have authoritative knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Yo have a Deep understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>You understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>You have a consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>You have knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>You have great relationship building skills, tenacity, resilience and presentation skills.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>You w have strong interpersonal skills with the ability to multi-task and set priorities.</li> <li>Ability to travel 50+%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Consulting Systems Engineer - UK Enterprise
    United Kingdom

    2019-07-16T17:01:43-04:00

    Sales

    Consulting Systems Engineer - UK Enterprise

    United Kingdom,

    <p>As a Consulting Systems Engineer, you will be revolutionising the networking industry by advocating for a disruptive technology that is leading the way. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted by Cisco’s largest customers across the globe.</p> <p>Are you in a direct customer facing Pre-Sales role? Do you enjoy simplifying complex customer problems? If so, you sound like a Cisco Meraki Systems Engineer and we would love to talk to you.</p> <p>We are looking for highly-motivated, technically-savvy and passionate individuals for our growing Systems Engineering team. You will generally work remotely while covering the UK Enterprise space (not because we don’t like our SE team, but because they love being out and in front of our customers). Sound exciting? Read on to find out what we need from you.</p> <p>Demonstrated understanding and hands-on experience in at least 3 of the following areas:</p> <ul> <li>Routing and switching; expert level knowledge of L2 and L3 protocols</li> <li>Security architecture; VPN and next-generation firewalls</li> <li>WLAN technologies including 802.11ac and Wave 2</li> <li>Multi-site campus LAN and network design</li> <li>BYOD architectures (Clearpass, Cisco ISE, Bradford) and onboarding devices to   corporate networks</li> <li>Professional level certification required and must include one or more of the following: CCNP, CCDP or equivalent level certification.</li> <li>Experience or exposure to captive portal design, JSON, REST, XML, SAML, SQL, Python, AWS, Azure, G-Cloud, Virtualised Environments (VMWare, Docker).</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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  • Inside Systems Engineer
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Inside Systems Engineer

    San Francisco,

    <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</p> <h2><strong>What</strong> <strong>You'll</strong> <strong>Do</strong></h2> <p>As a Systems Engineer based in our San Francisco office, you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate bold advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits.</p> <h2><strong>Who</strong> <strong>You'll</strong> <strong>Work</strong> <strong>With</strong></h2> <p>You will have internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.</p> <h2><strong>Who You Are </strong></h2> <p>You act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries. You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyze clients’ needs, and develop technical solutions in a pre-sales environment.</p> <ul> <li>You will become the technical authority on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at all levels of clients (from IT Manager to CTO)</li> <li>You maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience</li> <li>You work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions</li> <li>You understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions</li> <li>You will build design/deployment guides for both external and internal audiences</li> <li>Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support</li> <li>Be awesome</li> </ul> <h2><strong>Desired Skills and Experience</strong></h2> <ul> <li>Consistent track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise networking engineering/administration role</li> <li>Experienced knowledge in full stack networking, wireless site surveys, large campus network design, network security strategies, capacity planning, and common networking deployment challenges</li> <li>Authoritative knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.</li> <li>Familiarity with UTM/security features and functionality (IDS/IPS, dynamic VPN’s, content filtering, packet inspection, NAC, ACL’s, QoS)</li> <li>Familiarity with WAN design (MPLS, BGP, IP VPN’s)</li> <li>Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS)</li> <li>Familiarity with wireless networking fundamentals including site survey activities, high density planning/troubleshooting, and roaming (802.11a/b/g/n/ac, WPA2, 802.1x, EAP, 802.11r, PMK, OKC, 802.11e/WMM, BYOD)</li> <li>Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL</li> <li>Understanding of technical sales activities, challenges, and enablement strategies preferred</li> <li>Extraordinary communication skills, both verbal and written</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>CCNA, CWNA, CCNP, CCDP, CCIE are a plus</li> <li>Bachelor or Master’s degree in Computer Science, Computer Engineering or a related discipline</li> <li>Need to be authorized to work in the U.S.</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Learning Partner, Technical Onboarding
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Learning Partner, Technical Onboarding

    San Francisco,

    <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>The Cisco Meraki Talent Enablement and Development team is seeking a driven Product Learning Partner to develop and deliver solutions and skills training for our global team of pre-sales Systems Engineers. As part of an entrepreneurial team in this rapidly growing business, you help create the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</p> <p>Meraki is scaling our global Sales Team; the ability to grow and develop talent effectively is key to our success. As a Product Learning Partner, your first challenge will be the redesign of the onboarding experience (Volt) for our incoming Systems Engineers to ensure that they have the knowledge, materials, and mentorship to be successful as new Meraki SEs. Based on this design, you will lead the development and delivery of training content for the SE onboarding program. To succeed, you need to be someone who is confident while remaining curious, who always delivers quality, and is approachable yet assertive.</p> <p> </p> <p>You will:</p> <ul> <li>Partner with cross-functional teams and subject matter experts at Meraki and across Cisco to assess the current onboarding program, Volt, for Systems Engineers</li> <li>Identify opportunities for greater learning impact, and redesign program curriculum accordingly</li> <li>Develop, update, and deliver technical learning content for incoming Systems Engineers, including the creation of hands-on product lab experiences, collateral for technical discovery and product demonstrations, and network design trainings</li> <li>Collaborate with other members of Meraki Sales to measure the effectiveness of onboarding programs and related initiatives</li> <li>Define, manage, and delegate onboarding program logistics, including facilitation planning, learning certifications, reporting, and engagement with subject matter experts</li> </ul> <p>You are:</p> <ul> <li><strong>A Teacher at Heart.</strong>You are driven by being part of peoples’ learning, personal development, and success. You thrive on growth and the light bulb moments.</li> <li><strong>Results-Driven.</strong>You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li><strong>Creative.</strong>You can see a problem from different perspectives and you cultivate an environment that fosters creative thought and action in others. You love to experiment, solicit feedback, and learn from each iteration.</li> <li><strong>Highly Technical.</strong>You are deeply familiar with the core technologies that power the Cisco Meraki portfolio of products and services. You know network routing and switching, network design, network implementation, and API design and integration.</li> <li><strong>Passionate About Technology.</strong>You are up-to-date on the latest industry trends and are always thinking about ways to bring these insights to our work.</li> <li><strong>Fiercely Collaborative.</strong>You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish relationships that enable you to give feedback and coach others.</li> <li><strong>Organized and Agile.</strong>You sweat the details and plan for contingencies. You excel at multitasking and thrive in a fast-paced environment with a high rate of change.</li> <li><strong>Forward-Thinking.</strong>You always keep an eye out for what is coming and plan with the future of the business in mind.</li> <li><strong>Phenomenally Clear.</strong>You are able to listen and distill the perspective of many voices into clear, articulate points which are actionable.</li> </ul> <p>You have:</p> <ul> <li>Proven track record of 1–3 years in a pre-sales Systems Engineering capacity or equivalent experience with technical sales, closing, and directly interfacing with partners and end customers</li> <li>Expert knowledge in full stack networking, large campus network design, network security strategies, and common networking deployment challenges</li> <li>Demonstrated success in cross-functional work in a highly matrixed organization</li> <li>Preferred CCNP certification, or above</li> <li>Preferred understanding of APIs and API integration</li> <li>Preferred experience with technical instruction (design, content development, delivery)</li> </ul> <p> </p>

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  • Meraki Worldwide Inside Systems Engineering Director
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Meraki Worldwide Inside Systems Engineering Director

    San Francisco,

    <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</p> <p>At Meraki, our goal as leaders is to grow and develop brilliant teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A great team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki.</p> <p>As the Meraki Worldwide Inside Systems Engineering Director, you will lead a team of approximately 40 Inside SEs and Inside SE Managers across the globe. You’ll be accountable for executing on regional sales goals by driving sales engineering programs and providing technical direction and executive guidance to the Systems Engineering team.</p> <h2>What you will do:</h2> <ul> <li>Hire, coach, and develop a team of high-performing inside SE leaders to deliver against our sales goals and build strong internal and external relationships in service of an outstanding customer experience and continued rapid growth</li> <li>Enable the global inside SE organization to be key players in shaping the strategy of the company</li> <li>Keep our SE culture alive and reinforce behaviors that support continued growth</li> <li>Drive the strategy and executive relationship for top accounts and deals in the region</li> <li>Bring together all Meraki cross-functional teams in the region to build a “regional team” culture and shared vision</li> <li>Work collaboratively to establish a regional strategy and priorities, and ensure all teams are working together to maximize results (inside, field, channel, systems engineering, marketing, strategy, Cisco sales leaders, etc.). Communicate progress clearly and regularly</li> <li>Be the regional executive sponsor in establishing strong working relationships with Cisco leaders across the region: ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our joint GTM approach to drive growth</li> <li>Represent WW Inside Sales in providing a unified voice back to the business around priorities, investment needs (product, marketing, operations, etc.), and strategy (including sales team structure, rules of engagement, headcount investment, etc.)</li> <li>Support Director of Inside Sales in all operational responsibilities and act as a backup for key decisions, approvals, and executive presence</li> <li>Work closely with Theater Sales and SE leaders to create alignment between field, inside, and channel leadership and individual contributors to contribute to better mentorship and career development opportunities for the team</li> <li>Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</li> </ul> <h2>Who you are:</h2> <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. You invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> <li>Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency</li> </ul> <h2>Minimum Qualifications:</h2> <ul> <li>BA/BS or equivalent</li> <li>5+ years related technical sales industry experience</li> <li>3+ years of experience in a Manager (or above) role</li> <li>Intimate understanding of the pre-sales engineering process and related sales motions</li> <li>Experience in managing teams, people, operations, program management or strategy development.</li> <li>Experience working in large, complex organizations (including matrix organizations)</li> <li>Experience working across culturally diverse teams</li> <li>Strong collaboration and facilitation skills. Proven ability to influence and lead outside of organization and across roles and functions.</li> <li>Strong analytical skills, proficiency in Excel, ability to use a pivot table</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Solid understanding of wireless and wired networks, including 802.11, 802.1x, firewalls, content filters, routing/switching, SDWAN etc.</li> <li>Conversant in IT strategy, design, planning, and execution principles</li> <li>Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines</li> <li>25% travel required</li> <li>Preferred Qualifications:</li> <li>Based in San Francisco, CA or willing to relocate</li> <li>MBA or master’s degree a plus</li> <li>CCIE or equivalent a plus</li> <li>Experience leading a global team</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Partner Solutions Architect
    United States

    2019-07-16T17:01:43-04:00

    Sales

    Partner Solutions Architect

    United States,

    <p>Meraki is changing the way the industry thinks about networking, and you will help lead the charge to continue the evolution. As a Partner Solutions Architect, you are tasked with interpreting the technical needs and requirements of our channel partners into detailed, well documented and validated technology solutions. You will liaise with sales, channel, product, and engineering teams to devise solutions use the full capabilities of the Meraki platform and help support the rapid growth and adoption of Cisco Meraki products across industries and the world</p> <p><strong>Responsibilities:</strong></p> <ul> <li>You will provide high-level and detailed consultative solutions, technical and sales support for selected account opportunities. Understand business requirements for customer base and be able to translate them into technical requirements.</li> <li>You understand and Articulate Cisco's Architectures and Services. You will facilitate better communications and understanding of customer requirements between customers, corporate and the field. Build, present and document technical solutions.</li> <li>You will work with the global partner organization to drive adoption of resources by gathering feedback, improving existing architectures and developing a strategy to further enable technical sales.</li> <li>You drive rapidly growing revenue for our most strategic partners through technical engagements, solution development and solution training activities.</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will coordinate and conduct sales and technical training for partners that highlight Meraki solutions</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Confirmed understanding of wired and wireless networking, including firewalls, content filters, routing/switching, VLAN's, 802.11, etc.</li> <li>You have a consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc.)</li> <li>Extraordinary relationship building skills, tenacity, resilience and presentation skills.</li> <li>You have knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Software languages a plus – Python, Java, Ruby/Ruby on Rails, C/C++</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>You have strong interpersonal skills with the ability to multi-task and set priorities.</li> <li>Ability and willingness to travel 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline require</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Product Sales Specialist
    Chile

    2019-07-16T17:01:43-04:00

    Sales

    Product Sales Specialist

    Chile,

    <p><strong>MCO Territory (Chile, Argentina, Colombia, Paraguay, Uruguay)   English resume required</strong></p> <p>Want to be at the forefront of the IT Industry With the acquisition of Meraki, Cisco formed the Cloud Networking Group and built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud based dashboard is being adopted into Cisco’s largest enterprise customers across the globe. We are passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year in the enterprise space.</p> <p>What do we do? We create 100% cloud managed IT that simply works.</p> <h2><strong>What</strong> <strong>You'll</strong> <strong>Do</strong></h2> <p><strong>This is a 100% sales position. Must have 7+ years field sales experience. </strong></p> <p>As Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in the MCO region<strong>.</strong> You will have to travel to local Cisco offices and customer sites. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. You will cover Middle Market &amp; Key Accounts.</p> <p>Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Drive sales cycle to close through Cisco account teams while establishing relationships and credibility</li> <li>Develop a predictable pipeline of short, mid, and long-term business for key accounts &amp; Middle Market Customers.</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing and Channel Partners to drive revenue and contribute to bold YoY growth rates</li> <li>Execute quarterly briefings and business reviews with customers both locally and in San Francisco</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Travel up to 70% of your time in territory.</li> </ul> <h2><strong>Who You Are </strong></h2> <ul> <li><strong>You are Open</strong> <strong>and</strong> <strong>Trustworthy</strong> <strong>–</strong> you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li><strong>You are Self-aware</strong> – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li><strong>You're Results</strong> <strong>Oriented</strong> <strong>–</strong> you identify areas where we can improve as a team, and raise and address them directly.</li> <li><strong>You are Accountable</strong> – you take ownership of yourself and your circumstances.</li> <li><strong>You're Collaborative</strong> - you share early and often to engage those around you.</li> <li><strong>You are Passionate</strong> on customer satisfaction and consultative selling – you contribute to our mission to exceed customer expectations showing customers the value of cloud-managed networking for their business.</li> </ul> <h2>Requirements:</h2> <ul> <li>Consistent track record of shown success</li> <li>7+ years of experience field selling plus software, networking, cloud or security sales experience</li> <li>3+ years over achievement</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> <li>Fluent in Spanish and English - English resume required</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p> <h2>English resume required</h2>

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  • Product Sales Specialist
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Product Sales Specialist

    San Francisco,

    <p>Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos in the Commercial markets, and we are looking for a top-producing salesperson to join our team!</p> <p>As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in the Commercial markets throughout the Bay Area. Through aggressive prospecting, identifying opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <h2>Responsibilities:</h2> <ul> <li>Aggressively close deals and consistently remain highly competitive in the market space</li> <li>Maintain and manage detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to aggressive YoY growth rates</li> <li>Be awesome</li> </ul> <h2>Requirements:</h2> <ul> <li>Consistent track record of proven success</li> <li>Experience selling networking solutions to commercial or enterprise accounts</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity</li> <li>Extraordinary relationship building skills and proven decision making ability</li> <li>Bachelor's degree required</li> <li>Ability to travel up to 50%</li> <li>Must show up every single day with willingness to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul>

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  • Product Sales Specialist
    San Francisco

    2019-07-16T17:01:43-04:00

    Sales

    Product Sales Specialist

    San Francisco,

    <p>Becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted in Cisco’s largest customers across the globe. Our team is focused on innovation and delighting customers which has enabled us to grow more than 100% year over year and become the fastest growing group at Meraki. We’re looking for a high-energy, positive and top-producing sales rep to join us!</p> <p>As Sr. Level Product Sales Specialist, you will be responsible for driving Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <p><strong>Responsibilities</strong></p> <ul> <li>You will passionately close deals and consistently remain highly ambitious in the market space</li> <li>You'll maintain and lead detailed and accurate quarterly forecasting</li> <li>You will work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have a blast while improving the lives of others</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>7 to 10 years’ technology sales experience in an Enterprise field sales capacity</li> <li>Consistent track record of shown success</li> <li>3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>Based in San Francisco region</li> <li>50% travel required</li> </ul> <p> </p> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Product Sales Specialist
    Minnesota

    2019-07-16T17:01:43-04:00

    Sales

    Product Sales Specialist

    Minnesota,

    <h2>Product Sales Specialist</h2> <p>Becoming known as the most successful acquisition in Cisco's history, Meraki’s cloud-based dashboard is being adopted in Cisco’s largest enterprise customers across the globe. Our team is focused on innovation and delighting customers which has enabled us to grow more than 100% year over year in the enterprise space and become the fastest growing group at Meraki. We’re looking for a high-energy, positive and top-producing sales rep to join us!</p> <p>As a Product Sales Specialist on the Cloud Networking team, you will be responsible for driving Cisco Meraki revenue in the Commercial market. The territory spans Kansas, Minnesota, The Dakotas and Iowa. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>You will passionately close deals and consistently remain highly ambitious in the market space</li> <li>You'll maintain and lead detailed and accurate quarterly forecasting</li> <li>You will work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Be awesome</li> </ul> <h2><strong>Requirements</strong></h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>You have a consistent record with documented quota attainment</li> <li>You are excellent at relationship building skills and have validated decision-making ability</li> <li>Based in region</li> <li>Bachelor's degree required</li> <li>50% travel required</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have a blast while improving the lives of others</li> </ul> <p style="margin-left: 1.0in;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p style="margin-left: 1.0in; text-align: start; word-spacing: 0px;"><em><span style="font-family: 'Calibri',sans-serif; color: black;">At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Sales Specialist
    Spain

    2019-07-16T17:01:43-04:00

    Sales

    Sales Specialist

    Spain,

    <p><span style="font-weight: 400;">Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki is becoming known as the most successful acquisition in Cisco’s history (and certainly the most fun).</span></p> <p><strong>What do we do? We craft 100% cloud managed IT that simply works.</strong></p> <p><span style="font-weight: 400;">Cisco Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and almost 2 million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">As a Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in Spain. You will ideally be based in either Madrid or Barcelona, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</span></p> <p> </p> <p><strong>What you will do:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practice consultative selling to solve business problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will ask the right questions and build relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Close deals and consistently remain highly competitive in the market space</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to impressive YoY growth rates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain and lead detailed and accurate quarterly forecasting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</span></li> </ul> <p> </p> <p><strong>Who you are:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Accountable – you take ownership of yourself and your circumstances</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative - you share early and often to engage those around you</span></li> </ul> <p> </p> <p><strong>You will have:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree or equivalent (not a necessity)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to build new relationships, navigate complex organizations and influence multiple stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in Spanish and English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consistent track record of shown success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Extraordinary relationship building skills and validated decision-making ability</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to travel up to 50%</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A willingness to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</span></li> </ul> <p><br><br></p> <p><em><span style="font-weight: 400;">At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody in means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis.</span></em></p>

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  • Sales Specialist, Enterprise
    United Kingdom

    2019-07-17T12:09:19-04:00

    Sales

    Sales Specialist, Enterprise

    United Kingdom,

    <p><span style="font-weight: 400;">Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki is becoming known as the most successful acquisition in Cisco’s history (and certainly the most fun).</span></p> <p><strong>What do we do? We craft 100% cloud managed IT that simply works.</strong></p> <p><span style="font-weight: 400;">Cisco Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and almost 2 million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">As a Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki Enterprise revenue across England and Wales You will ideally be based in central or the North of England, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity.</span></p> <p> </p> <p><strong>What you will do:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practice consultative selling to solve business problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will ask the right questions and build relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Close deals and consistently remain highly competitive in the market space</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to impressive YoY growth rates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain and lead detailed and accurate quarterly forecasting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</span></li> </ul> <p> </p> <p><strong>Who you are:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Accountable – you take ownership of yourself and your circumstances</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative - you share early and often to engage those around you</span></li> </ul> <p> </p> <p><strong>You will have:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor's degree or equivalent (not a necessity)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">7+ years technology sales experience with at least 5 years demonstrated success in a field sales capacity</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to build new relationships, navigate complex organizations and influence multiple stakeholders</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fluency in English</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consistent track record of shown success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Extraordinary relationship building skills and validated decision-making ability</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to travel up to 50%</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A willingness to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</span></li> </ul> <p><br><br></p> <p><em><span style="font-weight: 400;">At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody in means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis.</span></em></p> <p><br><br></p>

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  • Territory Account Executive, China
    Shanghai

    2019-07-16T17:01:43-04:00

    Sales

    Territory Account Executive, China

    Shanghai ,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is full-time, based out of Meraki's Shanghai office, covering the market in China.</p> <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluent English and Mandarin</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p style="font-weight: 400;"> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>

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  • Territory Account Manager
    London

    2019-07-16T17:01:43-04:00

    Sales

    Territory Account Manager

    London,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based out of our London office and you will cover a territory in the UK.</p> <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluent English</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Territory Account Manager, Germany
    London

    2019-07-16T17:01:43-04:00

    Sales

    Territory Account Manager, Germany

    London,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based out of our London office and you will cover a territory in Germany.</p> <p><strong>YOU WILL:</strong></p> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <p><strong>YOU HAVE:</strong></p> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluent English and German</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <p><strong>YOU ARE:</strong></p> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p> <p> </p> <p> </p>

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  • Territory Account Manager, Germany
    London

    2019-07-16T17:01:43-04:00

    Sales

    Territory Account Manager, Germany

    London,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based out of our London office and you will cover a territory in Germany.</p> <p><strong>YOU WILL:</strong></p> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <p><strong>YOU HAVE:</strong></p> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluent English and German</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <p><strong>YOU ARE:</strong></p> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p> <p> </p> <p> </p>

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  • Territory Account Manager, Japan
    Tokyo

    2019-07-18T03:19:39-04:00

    Sales

    Territory Account Manager, Japan

    Tokyo,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is full-time, based out of Meraki's Tokyo office, covering the market in Japan.</p> <p><strong>YOU WILL:</strong></p> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <p><strong>YOU HAVE:</strong></p> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluent English and Japanese</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <p><strong>YOU ARE:</strong></p> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Territory Account Manager, Switzerland
    London

    2019-07-16T17:01:43-04:00

    Sales

    Territory Account Manager, Switzerland

    London,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based out of our London office and you will cover a territory in Switzerland.</p> <p><strong>YOU WILL:</strong></p> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <p><strong>YOU HAVE:</strong></p> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluent English and German</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <p><strong>YOU ARE:</strong></p> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p> <em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> <p> </p> <p> </p>

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  • Territory Account Manager - Turkey, Qatar, Bahrain, Kuwait
    London

    2019-07-16T17:01:43-04:00

    Sales

    Territory Account Manager - Turkey, Qatar, Bahrain, Kuwait

    London,

    <p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p>As a Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover the territories of Turkey, Qatar, Bahrain, and Kuwait</p> <p><strong>YOU WILL:</strong></p> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <p><strong>YOU HAVE:</strong></p> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in Turkish and English required</li> <li>Business fluency in Arabic advantageous but not essential</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to handle multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Ability to work in the UK without restrictions</li> </ul> <p><strong>YOU ARE:</strong></p> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em> </p>

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Technical Support

  • Customer Success Manager, Tokyo
    Tokyo

    2019-07-16T17:01:43-04:00

    Support

    Customer Success Manager, Tokyo

    Tokyo,

    <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <h2>Customer Success Manager, Tokyo</h2> <p>Tokyo</p> <p>The Cisco Meraki team is looking for an ambitious Customer Success Manager to take ownership of our enterprise customer success program and drive greater customer value by bringing Cisco Meraki’s best ideas, innovations, and capabilities to our highest value customers. The Customer Success Manager will be responsible for collaborating with the cross functional groups across the organization to further develop customer relationships and ensure Meraki customers are realizing the most possible value from their investment.</p> <p>Reporting to the Global Customer Success Manager, the role will be spearheading new support and service initiatives as Cisco Meraki continues to sell upstream to larger enterprise customers. You will work closely with senior leadership to build out and execute on our high-touch customer program and have a direct impact on Cisco Meraki’s ability to continue to win in the enterprise space.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Collaborate with the Account/Sales/Channel teams to understand the business relationship between clients.</li> <li>Work within the parameters of the established relationship to ensure the health and success of the accounts enrolled in the Customer Success Program.</li> <li>Develop and maintain long­term relationships with partners by networking with customers and the diverse groups within our organization.</li> <li>Collaborate with the Cisco Meraki Sales Team to ensure growth attainment and increased footprint.</li> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> </ul> <h2><strong>Requirements</strong></h2> <ul> <li>Bachelor's degree in a technical field from an accredited university.</li> <li>Great customer facing skills and experience.</li> <li>Ability to clearly and concisely articulate technical matters to third parties.</li> <li>Good English/Japanese language written and verbal interpersonal skills and comprehension.</li> <li>Excellent presentation skills, experience presenting at C­-level preferred.</li> <li>Strong initiative and positive attitude.</li> <li>Professional, organized, efficient, and accurate.</li> <li>Inventive and technically creative.</li> <li>Dedication to quality.</li> <li>Willingness to travel for customer visits ~20%.</li> <li>Dream to learn, generally curious, and willing to focus and contribute to make customers happy.</li> <li>Business Intelligence experience a plus</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p> </div> </div> </div> </div>

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  • Escalations Engineer - London
    London

    2019-07-16T17:01:43-04:00

    Support

    Escalations Engineer - London

    London,

    <h2>Why you'll love Cisco Meraki</h2> <p>We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.</p> <h2>What you'll do</h2> <ul> <li>You will be a part of a Technical Service team of extraordinary technical engineers who are excited to grow into the "Support of last resort" for systemic technical issues experienced by our highest-value customers that cannot be resolved through the normal Support process.</li> <li>You're average work week might consist of working on assigned critical issues, monitoring/responding to Escalation calls/threads, and coding/automating test plans associated with critical issues.</li> </ul> <h2>Who you'll work with</h2> <p>We are a team that provides the highest level of technical support for all Cisco Meraki products to Cisco customers, partners, account teams and other support engineers. As a part of this team, you are empowered to work across departments and mobilise resources when necessary.</p> <h2>Who you are</h2> <p>You dedicate 70% of your time to operational responsibilities</p> <ul> <li>You build, execute and analyze technical test plans to obtain data needed to validate mission-critical networks</li> <li>You model RF, network, and application performance using industry-standard tools.</li> <li>You learn swiftly to navigate difficult political conversations, and strategically take charge of complex situations</li> <li>You read, weigh in, and potentially scope defects</li> </ul> <p>You dedicate 20% of your time to professional development</p> <ul> <li>You focus on certifications and learn programming languages</li> <li>You attend industry meetups, webinars, and conferences</li> <li>You know the latest on networking standard methodologies and competitor solutions</li> <li>Explore new tools and investigate advancements in the field of computer networking</li> </ul> <p>You dedicate 10% of your time to expert-level documentation</p> <ul> <li>You use knowledge gained from operational work to provide in-depth documentation</li> <li>You present interesting escalations/projects to Support and other Meraki business units to share insights</li> </ul> <h2>Desired Skills</h2> <ul> <li>You have an active enrolment or completed CWNA certification</li> <li>You have experience completing a programming/automation project</li> <li>You have exposure handling critical issues</li> <li>You have recorded documentation efforts</li> <li>You have validated troubleshooting skills with wireless, R&amp;S, Network security protocols (such as ASA, Firewall, VPN) or closed-circuit video large scale deployments</li> </ul> <h2>Why Cisco Meraki</h2> <p>We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.</p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Escalations Engineer - San Francisco/Chicago
    Chicago
    San Francisco

    2019-07-16T17:01:43-04:00

    Support

    Escalations Engineer - San Francisco/Chicago

    Chicago,San Francisco,

    <h2>Why you'll love Cisco Meraki</h2> <p>We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.</p> <h2>What you'll do</h2> <ul> <li>You will be a part of a Technical Service team of extraordinary technical engineers who are excited to grow into the "Support of last resort" for systemic technical issues experienced by our highest-value customers that cannot be resolved through the normal Support process.</li> <li>You're average work week might consist of working on assigned critical issues, monitoring/responding to Escalation calls/threads, and coding/automating test plans associated with critical issues.</li> <li>You might also have 20% travel</li> </ul> <h2>Who you'll work with</h2> <p>We are a team that provides the highest level of technical support for all Cisco Meraki products to Cisco customers, partners, account teams and other support engineers. As a part of this team, you are empowered to work across departments and mobilise resources when necessary.</p> <h2>Who you are</h2> <p>You dedicate 70% of your time to operational responsibilities</p> <ul> <li>You build, execute and analyze technical test plans to obtain data needed to validate mission-critical networks</li> <li>You model RF, network, and application performance using industry-standard tools.</li> <li>You learn swiftly to navigate difficult political conversations, and strategically take charge of complex situations</li> <li>You read, weigh in, and potentially scope defects</li> </ul> <p>You dedicate 20% of your time to professional development</p> <ul> <li>You focus on certifications and learn programming languages</li> <li>You attend industry meetups, webinars, and conferences</li> <li>You know the latest on networking standard methodologies and competitor solutions</li> <li>Explore new tools and investigate advancements in the field of computer networking</li> </ul> <p>You dedicate 10% of your time to expert-level documentation</p> <ul> <li>You use knowledge gained from operational work to provide in-depth documentation</li> <li>You present interesting escalations/projects to Support and other Meraki business units to share insights</li> </ul> <h2>Desired Skills</h2> <ul> <li>You have an active enrolment or completed CWNA certification</li> <li>You have experience completing a programming/automation project</li> <li>You have exposure handling critical issues</li> <li>You have recorded documentation efforts</li> <li>You have validated troubleshooting skills with wireless, R&amp;S, Network security protocols (such as ASA, Firewall, VPN) or closed-circuit video large scale deployments</li> </ul> <h2>Why Cisco Meraki</h2> <p>We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren’t afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. </p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Escalations Manager
    San Francisco

    2019-07-16T17:01:43-04:00

    Support

    Escalations Manager

    San Francisco,

    <p><span style="font-weight: 400;">Meraki is looking for a Support leader that is excited to grow and evolve our global Escalations team into the next generation of high-touch technical support for Meraki’s most valuable customers. You will lead a team of highly skilled escalations engineers that assist in coordinating engineering investigations to bring quicker issue resolution to support incidents impacting our customers and improve overall customer experience. An average work day may consist of strategically monitoring incoming escalations, monitoring the progress of escalation call/threads, and holding one-on-ones with direct reports.This position requires 10% scheduled travel.</span></p> <p><strong>Daily Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">40% team management</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate daily stand-up and global handoff meetings</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee the weekly Network Support Engineer rotational program</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assign, review, and conduct post-mortems on escalations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide feedback on political and technical action plans for active escalations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Propagate the creation of in-depth documentation and lunch-and-learns from the knowledge that is gained from escalations work</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Promote a strong documentation-first team culture with an editor’s eye for detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Preside over new, difficult situations with a controlled, scientific approach to problem-solving</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead regular one-on-one check-in meetings with each team member</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">40% team development</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the team to refine decision-making metrics regarding:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Escalations workload and growth indicators</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Escalations on-site engagement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Escalations adoption of Support cases</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead professional development initiatives for the team (programming, certifications, etc.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with internal Meraki business units to deliver a clear understanding of the Escalations process and solicit feedback</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strategically plan, execute, and measure improvements to the Escalations process</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop the key performance indicators to articulate Escalations’ business value at Meraki</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Raise the Escalations’ team profile within the Support team by finding ways to better broadcast the team’s work and methodologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Actively seek, identify, and onboard talent into Escalations from the wider Support organization and external sources</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">20% professional development</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Obtain certifications and learn programming languages</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Attend industry meetups, webinars, and conferences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Stay current on networking best practices and competitor solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Explore new tools and investigate advancements in the field of computer networking</span></li> </ul> </ul> <p><strong>Qualifications:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum 3 years experience as part of a technical support organization; minimum 1 year direct management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree or higher in a technical field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience managing a team of approximately 6 or more direct reports</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven experience in managing and resolving critical escalations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Well versed in carrying out performance evaluations for team members</span></li> </ul> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Career Champion. You invest in your team's growth and development</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy. You commit to earning our team's trust everyday through your actions and transparency</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p><em><span style="font-weight: 400;">At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</span></em></p>

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  • Manager, Network Support
    Chicago

    2019-07-16T17:01:43-04:00

    Support

    Manager, Network Support

    Chicago,

    <h1><span style="font-weight: 400;">Manager, Network Support</span></h1> <p><span style="font-weight: 400;">Chicago, IL</span></p> <p><span style="font-weight: 400;">As a member of the Meraki Network Support Leadership team, you will enable your team in providing extraordinary technical support for our growing client and partner base. You will enable both individuals and the team to meet case closure goals, serve as the technical point of contact for team members with both networking and procedural questions, and aid in minimizing the impact of complex and severe problems. Weekly duties include meeting one on one with team members to coach toward individual achievement and career advancement, coordinating day-to-day team operations, interviewing potential new members of our teams, and crafting and implementing projects and procedures related to the rapid growth and maturing of Cisco Meraki’s Network Support Team. Finally, Network Support Managers will be expected to work with the Support Leadership Team to identify and develop their own professional skills.</span></p> <h2><strong>Responsibilities</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate your team’s ability to work on customer cases from initial creation to resolution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise our teams toward successfully closing the most complicated and high profile cases.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide your team in coordinating troubleshooting efforts in wireless, security, switching, and other various network-related issues reported to us by Cisco Meraki customers and partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively communicate with third parties such as partners and customers both orally and in writing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate your ability to build positive relationships by working with other Meraki Teams to diagnose and resolve cases, overcome procedural shortcomings, and address mutual concerns.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain reporting tools that demonstrate team strengths and weaknesses.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify patterns and obstacles that affect productivity, raise awareness of such issues, and implement solutions to the problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate the schedules of your workforce for optimal staffing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct weekly one on one meetings, periodically conduct performance reviews and advise in compensation changes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Encourage candid feedback and collect ideas from your team with regards to organization improvement.</span></li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning and teaching network technology and standard methodologies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to focus on multiple high profile customer concerns at one time.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mature and calm demeanor.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion toward mentoring individual team members toward both short and long-term career goals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep understanding in account management, follow-through, and attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in managing 8-10 engineers in a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Networking certifications a plus: CCNA, CCNP, CWNA, etc.</span></li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Manager, Network Support
    Sydney

    2019-07-16T17:01:43-04:00

    Support

    Manager, Network Support

    Sydney,

    <h1><span style="font-weight: 400;">Manager, Network Support</span></h1> <p><span style="font-weight: 400;">Sydney</span></p> <p><span style="font-weight: 400;">As a member of the Meraki Network Support Leadership team, you will enable your team in providing extraordinary technical support for our growing client and partner base. You will enable both individuals and the team to meet case closure goals, serve as the technical point of contact for team members with both networking and procedural questions, and aid in minimizing the impact of complex and severe problems. Weekly duties include meeting one on one with team members to coach toward individual achievement and career advancement, coordinating day-to-day team operations, interviewing potential new members of our teams, and crafting and implementing projects and procedures related to the rapid growth and maturing of Cisco Meraki’s Network Support Team. Finally, Network Support Managers will be expected to work with the Support Leadership Team to identify and develop their own professional skills.</span></p> <h2><strong>Responsibilities</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate your team’s ability to work on customer cases from initial creation to resolution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise our teams toward successfully closing the most complicated and high profile cases.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide your team in coordinating troubleshooting efforts in wireless, security, switching, and other various network-related issues reported to us by Cisco Meraki customers and partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively communicate with third parties such as partners and customers both orally and in writing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate your ability to build positive relationships by working with other Meraki Teams to diagnose and resolve cases, overcome procedural shortcomings, and address mutual concerns.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain reporting tools that demonstrate team strengths and weaknesses.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify patterns and obstacles that affect productivity, raise awareness of such issues, and implement solutions to the problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate the schedules of your workforce for optimal staffing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct weekly one on one meetings, periodically conduct performance reviews and advise in compensation changes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Encourage candid feedback and collect ideas from your team with regards to organization improvement.</span></li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning and teaching network technology and standard methodologies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to focus on multiple high profile customer concerns at one time.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mature and calm demeanor.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion toward mentoring individual team members toward both short and long-term career goals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep understanding in account management, follow-through, and attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years of experience in managing directly engineers in a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Networking certifications a plus: CCNA, CCNP, CWNA, etc.</span></li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Manager, Network Support
    San Francisco

    2019-07-16T17:01:43-04:00

    Support

    Manager, Network Support

    San Francisco,

    <h1><span style="font-weight: 400;">Manager, Network Support</span></h1> <p><span style="font-weight: 400;">San Francisco</span></p> <p><span style="font-weight: 400;">As a member of the Meraki Network Support Leadership team, you will enable your team in providing extraordinary technical support for our growing client and partner base. You will enable both individuals and the team to meet case closure goals, serve as the technical point of contact for team members with both networking and procedural questions, and aid in minimizing the impact of complex and severe problems. Weekly duties include meeting one on one with team members to coach toward individual achievement and career advancement, coordinating day-to-day team operations, interviewing potential new members of our teams, and crafting and implementing projects and procedures related to the rapid growth and maturing of Cisco Meraki’s Network Support Team. Finally, Network Support Managers will be expected to work with the Support Leadership Team to identify and develop their own professional skills.</span></p> <h2><strong>Responsibilities</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Facilitate your team’s ability to work on customer cases from initial creation to resolution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise our teams toward successfully closing the most complicated and high profile cases.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide your team in coordinating troubleshooting efforts in wireless, security, switching, and other various network-related issues reported to us by Cisco Meraki customers and partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Effectively communicate with third parties such as partners and customers both orally and in writing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate your ability to build positive relationships by working with other Meraki Teams to diagnose and resolve cases, overcome procedural shortcomings, and address mutual concerns.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain reporting tools that demonstrate team strengths and weaknesses.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify patterns and obstacles that affect productivity, raise awareness of such issues, and implement solutions to the problems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coordinate the schedules of your workforce for optimal staffing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct weekly one on one meetings, periodically conduct performance reviews and advise in compensation changes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Encourage candid feedback and collect ideas from your team with regards to organization improvement.</span></li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning and teaching network technology and standard methodologies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to focus on multiple high profile customer concerns at one time.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mature and calm demeanor.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion toward mentoring individual team members toward both short and long-term career goals.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deep understanding in account management, follow-through, and attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in managing 8-10 engineers in a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Networking certifications a plus: CCNA, CCNP, CWNA, etc.</span></li> </ul> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span></p> <p><span style="font-weight: 400;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p>

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  • Manager of Customer Success, APJC
    Singapore

    2019-07-16T17:01:43-04:00

    Support

    Manager of Customer Success, APJC

    Singapore,

    <h2><strong>Manager of Customer Success, APJC</strong></h2> <h2><strong>Who We Are</strong></h2> <p><span style="font-weight: 400;">Cisco Meraki’s Customer Success Team is helping people transform how they collaborate globally through solutions targeted at improving the user experience and driving teamwork and productivity to unprecedented levels, thus helping drive revenue growth and defining new business models. We are an industry leader in the Cloud Networking and emerging Digital Workplace. Our comprehensive set of solutions includes wireless, switching, security, communications, EMM, and security cameras, all led through Meraki’s web-based dashboard interface.</span></p> <h2><strong>Position Overview</strong></h2> <p><span style="font-weight: 400;">The successful, forward-thinking leader will be responsible for assisting in the transformation of the Cisco Meraki Customer Success organization into a premier, customer focused, adoption and growth resource supporting Cisco Meraki’s community of end customers across all of our offerings. Using proven and repeatable Customer Success plays to influence end user adoption of IT solutions.</span></p> <p><span style="font-weight: 400;">The Manager of Customer Success, APJC role is a highly visible, strategic leadership position.</span></p> <p><span style="font-weight: 400;">This successful leader will design and implement an efficient and scalable coverage model of automated touch points, as well as effectively shaping and implementing the strategy for data and analytics. S/He will be accountable for the continuous improvements of results, as well as reporting results, barriers and opportunities to key partners throughout the Sales and Customer Success leadership teams.</span></p> <p><span style="font-weight: 400;">S/He will be responsible for customer retention, nurturing and to help qualify new sales opportunities to expand wallet share and within the SMB segment.</span></p> <h2><strong>Key Responsibilities Include:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead a team of 5-10 to develop trusted advisor relationships with our partners, and executive sponsors to drive product adoption and ensure they are using the solution to achieve full business value</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will work with your team to develop campaigns to help our customers gain more value from their Cisco Meraki products</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Grow and foster the careers of your team, helping to build leaders and highly skilled Customer Success Managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You will partner with internal teams to develop a plan, leading to an extraordinary customer experience. Teams include: engineering teams, sales and operations teams, Cisco Partners, and other customer success specialists</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help evolve lagging and leading metrics of success to meet objectives, including: adoption rates, renewal, up-sell and cross-sell, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure integration of automation and analytics for continued process improvements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bring to bear independent industry standard methodologies and benchmarking</span></li> </ul> <h2><strong>Key activities include:</strong></h2> <p><strong>Strategy/Planning</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and document the overall customer success adoption strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Align and collaborate with key partners; examples include but are not limited to:</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Sales for customer handoffs, understanding key customer critical metrics and identified expand opportunities with a keen eye/focus on customer retention</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Operations and Finance for standardized measurement, reporting and forecasting</span></li> </ul> <h2><strong>Execute</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Implement retention and expansion strategies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Organize and orchestrate required resources to ensure a high impact and positive customer experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Champion company-wide culture of Adoption and Expansion</span></li> </ul> <h2><strong>Measurement</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Help craft and drive leading metrics of success, including: customer health score, net promoter score (NPS) and adoption rates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide detailed and documented requirements to cross functional teams that improve the impact of the Customer Success team</span></li> </ul> <h2><strong>Required skills</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have the ability to execute, by measuring both quantitative and qualitative results</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have proven experience driving Customer Success relationships to influence end user adoption</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are a strategic thinker; self-driven to develop/implement the adoption strategy by using teams and resources across Cisco Meraki, partners and the customer</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leadership experience: ability to form and lead local and dispersed teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of and interest in relevant technologies and customer use cases/outcomes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Program and project management experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have the ability to persuade and influence partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent executive level communication and presentation skills</span></li> </ul> <h2><strong>Required experience</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 3+ years’ experience in a leadership role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 3+ years of experience with subscription and software offers or similar loyalty based retention models</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience integrating data and analytics into workflows and engagement processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience in successfully leading cross-functional teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s or Master’s degree preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be authorised to work in the location of work, position does not offer sponsorship</span></li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> <p> </p>

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  • Network Support Engineer
    London

    2019-07-17T01:09:44-04:00

    Support

    Network Support Engineer

    London,

    <p>As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.</p> <p>Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them.</p> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column" style="padding-left: 30px;"> <p><strong>Responsibilities</strong></p> </div> <div class="column" style="padding-left: 30px;"> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> </div> <div class="column" style="padding-left: 30px;"> </div> <div class="column" style="padding-left: 30px;"> <p><strong>Qualifications</strong></p> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &amp;/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline. <em>Complete degree necessary to begin work.</em></li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> <li>Must be authorised to work in the U.K. - Position does not provide sponsorship.</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p> </div> </div> </div> </div>

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  • Network Support Engineer
    Tokyo

    2019-07-16T17:01:43-04:00

    Support

    Network Support Engineer

    Tokyo,

    <p> </p> <h2>Network Support Engineer, Tokyo, Japan</h2> <p>As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek hardworking, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.</p> <p>Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and fixing WiFi networks; and having the ability to multi-task and work under stress. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> <li>Work hours subject to change according to business and organizational goals</li> </ul> <h2><strong>Qualifications</strong></h2> <ul> <li>Understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Understanding of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &amp;/or DHCP servers.</li> <li>Good Japanese / English language written and verbal interpersonal skills. TOEIC 800 level.</li> <li>Ability to clearly and concisely explain matters to third parties.</li> <li>Interest and desire be in a Customer Service driven role.</li> <li>Account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask on changing priorities.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a university. Complete degree necessary to begin work.</li> <li>Networking certifications a plus but not required: CCNA, CCNP CWNA, etc.</li> <li>Authorized to work in Japan - Position does not provide sponsorship</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em></p>

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  • Network Support Engineer
    Chicago

    2019-07-16T17:01:43-04:00

    Support

    Network Support Engineer

    Chicago,

    <p>As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.</p> <p>Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them.</p> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p><strong>Responsibilities</strong></p> </div> <div class="column"> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> </div> <div class="column"> </div> <div class="column"> <p><strong>Qualifications</strong></p> </div> </div> </div> </div> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &amp;/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a top-tier university. <em>Complete degree necessary to begin work.</em></li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em><u></u><u></u></p> <p><em>At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.</em><u></u><u></u></p>

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  • Network Support Engineer
    San Francisco

    2019-07-16T17:01:43-04:00

    Support

    Network Support Engineer

    San Francisco,

    <p>As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a fun, challenging,and fast-paced environment.</p> <p>Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and troubleshooting WiFi networks; and having the ability to multi-task and work under pressure. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &amp;/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related discipline from a top-tier university. <em>Complete degree necessary to begin work.</em></li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, vet