mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Engineering
Sales
Support

Department Spotlight

Build Something Better

Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

Hack the Full Stack

Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

—Meghan Gaudet, Front-End Hacker
Department Spotlight

Winners Wanted

The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

How We Close

Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

—Josh Tobin, Inside Sales Rep
Department Spotlight

How We Solve

Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

Support with Impact

Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

—Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

AT&T Park
Music venues
Dogpatch Climbing Gym
Hotel Utah Saloon

SFMOMA
Philz Coffee
Caltrain Station
21st Amendment Brewery

Meraki HQ

Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.

Photos by Jasper Sanidad

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
Excellent medical, dental, and vision insurance.

Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

Director of Engineering, Backend Cloud Services
London
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Director of Engineering, Backend Cloud Services

London,Remote within US,San Francisco,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring, and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses. Dashboard serves millions of customer devices that provide network access to hundreds of millions of clients every day! As Director of Engineering for Backend Cloud Services, you will lead engineering teams responsible for the core components of Meraki’s cloud that support customer network access, data collection, and distributed systems. Leading teams based in San Francisco and London, you will help frame and execute against a platform vision that will ensure the scalability and reliability of these systems to stay ahead of our rapid growth. Our devices are some of the most popular in the world, and this popularity brings interesting large scalability challenges: our globally-distributed backend systems handle tens of billions of requests daily, 24/7/365. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people and providing opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a large company without sacrificing the atmosphere of a smaller company. You are an ideal candidate if you have:  <ul> <li style="font-weight: 400;">12+ years of experience in software development, particularly in distributed systems, networking, databases, and/or data processing frameworks, with 7+ of those years in management or technical leadership roles</li> <li style="font-weight: 400;">Managed organizations of 15+ engineers including managing managers</li> <li style="font-weight: 400;">Experience working with systems at scale (i.e. billions of transactions per day)</li> <li style="font-weight: 400;">Awareness of the latest trends in large scale distributed systems and data processing frameworks combined with a healthy dose of skepticism about jumping on the next shiny thing</li> <li style="font-weight: 400;">Experience leading and building trust with remote & distributed teams</li> <li style="font-weight: 400;">The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li style="font-weight: 400;">Product/project management skills and an understanding of how to balance product requests against internal priorities</li> <li style="font-weight: 400;">A high-level of emotional intelligence and empathy for others</li> <li style="font-weight: 400;">A strong belief in leading by example</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> <li style="font-weight: 400;">Experience in an agile environment</li> <li style="font-weight: 400;">Demonstrated ability to grow and mentor teams as well as lead them through change</li> <li style="font-weight: 400;">Experience working in hybrid cloud environments</li> </ul> Does this sound like you? We’d love to hear from you. Meraki is based in the Mission Bay area of San Francisco, less than a 5 minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Director of Engineering, IoT
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Director of Engineering, IoT

San Francisco,

Meraki’s mission is to simplify information technology so our customers can focus on what is most important to them: their customers, patients, students, and businesses. Through our work, we serve hundreds of millions of people every day. As the Director IoT, you will lead development efforts across our MV video cameras, MT sensors, and future IoT offerings. All of our IoT products are cloud-managed, but store and process data at the edge, enabling privacy, data sovereignty, and scalability. Our mission is to bring Meraki simplicity to how our customers understand, secure, and craft the physical environments of their businesses. We strive to delight our customers as they tackle problems and answer questions using our products. In this role, you will lead globally distributed teams of embedded, video, ML, web, and QA engineers. You will provide technical mentorship, plan product development roadmaps, and craft and build an organization for a billion-dollar business. You Will:  <ul> <li style="font-weight: 400;">Work with the CTO, product management, and other senior engineering leaders to set the technical vision and short/long-term plans for our IoT portfolio</li> <li style="font-weight: 400;">Partner with our recruiters to create strategies for building a diverse and inclusive team</li> <li style="font-weight: 400;">Mentor and coach managers and senior engineers through technical and non-technical challenges</li> <li style="font-weight: 400;">Develop career plans for your direct reports and help them do the same for theirs</li> <li style="font-weight: 400;">Encourage thoughtful and creative ways to recognize achievements on the team</li> <li style="font-weight: 400;">Lead performance, compensation, and promotion review processes</li> <li style="font-weight: 400;">Provide thoughtful counsel as a member of senior engineering leadership</li> <li style="font-weight: 400;">Assist with engineering-wide initiatives (off-sites, training, process evolution) several times per year</li> <li style="font-weight: 400;">Set the tone for an inclusive, diverse, collaborative environment where people thrive</li> <li style="font-weight: 400;">Serve as the highest escalation point for customer-facing issues on the team</li> </ul> You Have:  <ul> <li style="font-weight: 400;">8+ years of experience in software development for video or embedded systems, with 4+ years in management or technical leadership roles</li> <li style="font-weight: 400;">Understanding of machine vision and machine learning technology</li> <li style="font-weight: 400;">Managed cross-functional teams of 10+ engineers and managers</li> <li style="font-weight: 400;">Experience leading and building trust with remote & distributed teams</li> <li style="font-weight: 400;">The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li style="font-weight: 400;">Product/project management skills and an understanding of how to balance product requests against internal priorities</li> <li style="font-weight: 400;">Excellent written communication and presentation skills</li> <li style="font-weight: 400;">Demonstrated ability to grow and mentor teams as well as lead them through change</li> </ul> Does this sound like you? We’d love to hear from you. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Firmware Test Automation - MV
San Francisco

2021-04-27T16:22:19-04:00

Engineering – Software

Engineering Manager, Firmware Test Automation - MV

San Francisco,

Meraki’s camera team is a growing, forward-thinking group building security cameras for the future. Our product blends the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. As the head of the Firmware Test Automation Team, you will lead our efforts to deliver an outstanding experience for the users who depend on our product every day for safety, security, and business intelligence. Testing security cameras presents a unique set of challenges; our devices interact heavily with the physical world, encountering a wide variety of conditions across the globe. Alongside your own small team of 3-4 creative and hardworking test engineers, fully embedded within the software organization, you'll partner closely with our platform, hardware, and product management teams to rise to these challenges. Your team will work on upcoming and current devices, crafting imaginative automated simulations of the real-world environments and scenarios in which they are deployed. You will also be growing the team, retaining talent, providing technical direction and career development opportunities, and nurturing the team's core values of quality, teamwork, and inclusiveness. <h2>About the role</h2> The MV Test Automation Team is responsible for ensuring the security and stability of a system that captures and records video, manages network connectivity, and enables advanced computer vision analytics, all seamlessly managed remotely via the cloud. Our test automation engineers help our firmware teams deliver and continuously improve this platform with high quality and confidence. <h2>In this role, you will:</h2> <ul> <li>Plan and track test development timelines, updating the rest of the team when things change</li> <li>Play a key role in the software release process for the broader team: moving release candidate builds through different stages of validation (internal testing, beta, etc.), acting as a gatekeeper of quality at each stage</li> <li>Architect changes to our testbed topology to support testing of a broader range of product features and an accurate reflection of customer deployments</li> <li>Select and follow appropriate agile and other software development principles so your team consistently delivers high quality, stable, and useable test frameworks</li> <li>Write performance evaluations and encourage the professional growth of everyone on your team</li> <li>Identify gaps in your team’s knowledge or ability to execute, and work with our recruiters to build out your team</li> <li>Be a part of the leadership of the larger MV team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>2+ years of experience managing and leading teams of software engineers</li> <li>2+ years of software test and/or QA experience</li> <li>4+ years of software development experience</li> <li>Strong understanding of software development testing frameworks and best practices</li> <li>Experience configuring and debugging networking equipment or protocols</li> <li>Experience automating or scripting tests or other systems in languages such as Python or Ruby</li> <li>Leadership experience on projects involving substantial planning and coordination (either in a formal role or de facto)</li> <li>Expert knowledge of end-to-end testing of physical embedded devices</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Knowledge of camera and video technologies (h.264, DSPs, computer vision, system resource protection)</li> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth)</li> <li>Experience with wired networking (LAN and WAN) and TCP/IP suite of protocol</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Frontend (Camera)
San Francisco

2021-04-21T20:59:03-04:00

Engineering – Software

Engineering Manager, Frontend (Camera)

San Francisco,

Meraki’s camera team is a growing, forward-thinking team building security cameras for the future. Our product blends the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. As the head of the Camera Frontend team, you will lead our efforts to deliver an outstanding experience for the users who depend on our product every day for safety, security, and business intelligence. Alongside your own small team of 3-4 creative and hardworking engineers, you'll partner with product managers, UX designers, and the rest of the software engineering organization to solve complex problems, harnessing a powerful technology platform to connect users to the footage and answers they're looking for. You will also be growing the team, retaining talent, providing technical direction and career development opportunities, and nurturing the team's core values of quality, teamwork, and inclusiveness. At your disposal will be a full suite of cameras, equipped with powerful (and ethical) computer vision technology based on machine learning, with a passionate, supportive, personal-growth oriented team by your side. We can’t wait to see where your imagination will take you. <h2>As the manager of the frontend team, you will:</h2>   <ul> <li>Guide and enable your team to build a codebase that we can support, and carry forward for many years - systems and designs that last</li> <li>Write performance evaluations and encourage the professional growth of everyone on your team</li> <li>Identify gaps in your team’s knowledge or ability to execute, and work with our recruiters to build out your team</li> <li>Be a part of the leadership of the larger MV team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> <h2>You are an ideal candidate if you have:</h2>   <ul> <li>Would thrive in a small engineering team and are excited to tackle open-ended problems</li> <li>Are passionate about what you do and ignite people around you</li> <li>A high-level of emotional intelligence and empathy for others</li> <li>Have 3+years of experience in object oriented programming with JavaScript, HTML/CSS/SASS, Webpack, Node.js, React/Redux or similar libraries and test frameworks such as Mocha</li> <li>6+ years of software development experience</li> <li>2+ years of leadership experience as a mentor, tech lead, people manager, or a driver of high-impact initiatives</li> </ul> <h2>Bonus points for:</h2>   <ul> <li>Experience in analyzing and scaling large systems, web development, Javascript frameworks (e.g., ReactJS), or dev-ops/infrastructure tasks</li> <li>Experience with Ruby on Rails, RSpec and Postgres</li> <li>Knowledge of multimedia and streaming video (HLS, h.264 etc)</li> <li>Experience working with media-rich user interfaces - images and video</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Full Stack
Remote within Canada
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Engineering Manager, Full Stack

Remote within Canada,Remote within US,San Francisco,

Meraki is making IT easier, faster, and smarter with technology that simply works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. We operate across Meraki’s entire product line, from firewalls, switches, and wireless routers to security cameras and application analytics. Dashboard drastically simplifies the process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers. In this role you will lead a 6-8 person team of extremely talented software engineers. You will provide architectural leadership, review designs, and prioritize the growth and development of your team members. You will be a strong mentor, nurturing an encouraging environment to enable the team to do their best work. You will enable a highly productive relationship among product management, design, and engineering. You have a relentless focus on user experience — you care that your team is building the features that will have the biggest impact on Meraki’s users. <h2>Example projects as an Engineering Manager:</h2> <ul> <li>Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</li> <li>Planning and tracking timelines for your team, ensuring efficient execution and communicating to relevant partners when things change.</li> <li>Working with our recruiters on targeted hiring efforts to make sure your team can meet the needs of the business.</li> <li>Working with senior engineers on your team to determine the direction of Dashboard’s API. Growing it to enable large customers to take advantage of Meraki features at an enormous scale, locally and globally.</li> <li>Working alongside Product Management to craft a feature development strategy that caters to Meraki’s largest customers, Service Providers, while maintaining Dashboard’s core simplicity.</li> <li>Leading the team to develop a framework that ensures Dashboard works well in multiple languages. The challenge is maintaining high quality translations through the use of automation and developer tools so that ongoing developer involvement is minimal.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Are interested in a leadership role because it allows you to work closely with others to help them achieve their best. Ideally, you have led teams of more than three people and are looking for an opportunity to take on more responsibility and lead a larger team.</li> <li>Have 5+ years of experience building systems that maintain a balance between time to market, usability, and incurring appropriate technical debt.</li> <li>Have experience writing code for large-scale production environments.</li> <li>Are adaptable and versatile, but also understand the business necessity of schedules, estimates, and deadlines.</li> <li>Have experience with one or more front-end frameworks such as React or Angular, and modern web frameworks like Ruby on Rails or Django.</li> </ul> <h2>Bonus points for experience with any of the following:</h2> <ul> <li>Mentoring individuals at different stages of their career</li> <li>Networking technologies</li> <li>Working closely with Product Management, UX, or Design teams</li> <li>Data analytics systems</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, MS Test Automation
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Engineering Manager, MS Test Automation

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and networking easier, faster, and smarter with technology that simply works! <h2>About the team:</h2> The MS Test Automation team is responsible for the quality of our Meraki network switch (MS) product line. It is constantly challenged with impactful problems focused around scaling, network troubleshooting, and stability and is the lynchpin of our business health. In this role, you will use your experience with software, and testing to ensure the success of the team and product. You will grow and lead QA engineers, plan the team’s roadmap, and execute against that plan. Your team will be fully embedded within the software development group and work cross functionally with a number of other departments. For example, your team will help MS developers write tests for new features, work with other test teams to plan changes to shared infrastructure, and collaborate with our Product Management team to tackle problems or even suggest new features. As the Manager of this team you will focus on the following: <ul> <li>Plan and track test development timelines, updating the rest of the team when things change</li> <li>Drive the firmware release process from choosing a candidate firmware all the way to releasing it to GA</li> <li>Architect changes to our testbed topology to support testing of a broader range of product features and accurately reflect customer deployment profiles</li> <li>Select and follow appropriate agile and other software development principles so your team consistently delivers high quality, stable, and useable test frameworks</li> <li>Meet regularly with direct reports to review performance, identify any issues, clarify expectations, and supporting the professional growth of everyone on your team</li> <li>Partnering closely with recruiters to significantly build out your team over the year.</li> <li>Be a part of the leadership of the larger MS team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>6+ years of experience hiring and leading teams of software engineers</li> <li>6+ years of software test and/or QA experience</li> <li>4+ years of software development experience</li> <li>Expertise in configuring and debugging networking equipment and protocols, especially switching</li> <li>Experience automating or scripting tests or other systems in languages such as Python or Ruby</li> <li>Leadership experience on projects involving substantial planning and coordination (either in a formal role or de facto)</li> <li>Expert knowledge of end-to-end testing of physical embedded devices</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with hardware test tools such as Ixia/Keysight.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Network Switching
Austin
Chicago
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Engineering Manager, Network Switching

Austin,Chicago,Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and networking easier, faster, and smarter with technology that simply works! Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to solve problems and answer questions about their networks. As a manager on the MS software group, you will have a key role in defining and implementing the future for our switch products. You will direct a team of engineers, providing them technical mentorship as well as planning the team’s roadmap. Your team’s mission is to scope and build new features, actively integrate into our release process, investigate customer issues that arise, and enable your peer software teams to build cross-product features that work on all switch models. As a manager on the MS team, you will: <ul> <li>Direct your team to design and build features for the MS product line.</li> <li>Collaborate with our product management team to identify new features and scope out their specific needs.</li> <li> Select and follow appropriate agile and other software development principles so your team consistently delivers high quality, working software.</li> <li>Write performance reviews and encourage the professional growth of everyone on your team.</li> <li>Identify gaps in your team’s knowledge or ability to execute, and work with our recruiters to build out your team.</li> <li>Be a part of the leadership of the larger MS team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you have: <ul> <li>BS degree or equivalent in Computer Science, Computer Engineering or equivalent experience.</li> <li>6+ years of relevant work experience in system software development in the networking domain, especially switching.</li> <li>Interested in a leadership role because it allows you to work closely with others to help them achieve their best. Ideally you have at least a year of experience leading a team.</li> <li>Expertise with C/C++.</li> <li>Experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.</li> <li>Disciplined approach to development, testing, and quality.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to adapt to changing situations.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, SRE Cloud Platform
San Francisco

2021-04-29T13:00:54-04:00

Engineering – Software

Engineering Manager, SRE Cloud Platform

San Francisco,

Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time from anywhere. The Cloud Platform team is responsible for building and maintaining the platform that supports the development and operation of reliable and scalable microservices. We are also responsible for the platform that supports the development and operation of Dashboard. Our customers aren’t limited to those who buy Meraki equipment - we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks. As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development. This is a very high impact cross-functional role. Your work will have a multiplicative effect across engineering at Meraki, and will directly contribute to the rapid evolution of our platform. <h2>Example projects/responsibilities:</h2> <ul> <li>Lead the team and hold regular one-on-ones, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</li> <li>Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.</li> <li>Be an advocate for security best practices in the tools and processes that your teams develop.</li> <li>Develop and own a 2-3 year roadmap to migrate our current tools and processes to a modern and reusable platform on which all our applications will run.</li> <li>Be a champion for SRE practices within your own team and across the wider engineering organization. Work with other engineering managers to grow our culture of automation and reliability.</li> <li>Working with your senior individual contributors to identify and scope areas for improvement; such as migrating from a vast collection of homegrown configuration management scripts to a modern, scalable configuration management tool.</li> <li>Build a respectful and inclusive team culture.</li> </ul> <h2>You are an ideal candidate if:</h2> <ul> <li>You are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have at least a year of experience leading a team of 3+ people (with/without formal people management responsibilities) and are looking for an opportunity to take on more responsibility and lead a larger team.</li> <li>Strong and in depth knowledge of containerization and their orchestration engines such as Kubernetes/Mesos</li> <li>You have 7+ years of experience developing systems for large-scale production environments.</li> <li>Demonstrate experience owning, operating and supporting business critical systems that service a wide range of customers both internal and external.</li> <li>You have experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.</li> <li>You believe that development and operations are best carried out in close co-operation.</li> <li>You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what’s going on.</li> <li>You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.</li> <li>Experience in cloud based solutions and services.</li> </ul> <h2>Bonus points for experience with any of the following:</h2> <ul> <li>Supporting products where users expect 100% uptime.</li> <li>Formal project management or IT service management.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Program Manager (Cross functional / Cloud backend engineering)
San Francisco

2021-04-27T13:51:11-04:00

Engineering – Software

Engineering Program Manager (Cross functional / Cloud backend engineering)

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. Are you ready to join the team? Meraki is seeking an experienced Engineering Program Manager for driving cross functional and cloud backend engineering programs. Come be part of the team that delivers groundbreaking products for businesses and organizations of all sizes. As a Technical Program Manager, you will work closely with our Engineering, Product Management and other cross functional teams to shepherd through all phases of development. Our goal is to deliver high quality products on time and within budget. <h2> You will be responsible for the following:</h2> <ul> <li>Manage cross functional programs for Meraki’s cloud backend</li> <li>Build and drive program plan with well managed dependencies and partner alignment</li> <li>Execute and supervise program deliverables, achievements, action items, technical dependencies, risks, and mitigation plans</li> <li>Work with product managers, engineering and architects to define priorities</li> <li>Understand product use cases and communicate technically with engineering and product teams</li> <li>Develop strong working relationships with cross-functional teams to best understand and deliver on business goals and priorities</li> <li>Prepare program status reports and executive briefings for various partner groups</li> <li>Adhere to metrics and governance for Meraki’s process and drive process improvements</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>Bachelors or higher degree in a related technical field or equivalent experience in software engineering</li> <li>3+ years of experience as Program Manager in software products, cloud backend technologies</li> <li>Must have a successful track record of timely delivery of programs</li> <li>Strong understanding of software development processes and Agile methodologies</li> <li>Excellent communication, interpersonal and presentation skills</li> <li>Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)</li> <li>Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Program Manager (Cross-Functional / Software Programs)
San Francisco

2021-04-27T13:46:58-04:00

Engineering – Software

Engineering Program Manager (Cross-Functional / Software Programs)

San Francisco,

Cisco Meraki is seeking a Engineering Program Manager to join our team! Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. Are you ready to join the team? Come be part of the team that delivers groundbreaking products for businesses and organizations of all sizes. As a Engineering Program Manager, you will work closely with our Software Engineering, Product Management teams to shepherd products from ideation through all phases of product development. Our goal is to deliver high quality products on time and within budget.  You will be responsible for the following: <ul> <li>Manage crossfuntional software and cloud programs for end-to-end Meraki solutions</li> <li>Build and drive program plan with multi-functional dependencies</li> <li>Execute and supervise program deliverables, milestones, action items, technical dependencies, risks, and mitigation plans</li> <li>Work with product managers, engineering and architects to define priorities</li> <li>Understand product use cases and communicate technically with engineering and product teams</li> <li>Develop strong working relationships with multi-functional teams to best understand and deliver on business goals and priorities</li> <li>Prepare project status reports and executive briefings for various partner groups</li> <li>Adhere to metrics and governance for Meraki’s process and drive process improvements</li> </ul> You are ideal for this role if you have: <ul> <li>Bachelors or higher degree in a related technical field (Electrical, Electronics</li> <li>Engineering, Computer Science) or equivalent experience in hardware and/or software engineering</li> <li>5+ years of experience as Program Manager in software and cloud technologies </li> <li>Experience in networking, cloud technologies, and compliance certification programs </li> <li>Must have a successful track record of timely delivery of programs</li> <li>Strong understanding of software development processes</li> <li>Excellent communication, interpersonal and presentation skills</li> <li>Experience working with project planning tools (Excel, Gantt charts, Jira, Wrike, Confluence, Google Docs)</li> <li>Proficient in Agile Project Management processes</li> <li>Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Firmware Test Automation Engineer - MV
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Firmware Test Automation Engineer - MV

Remote within US,San Francisco,

Meraki’s camera team is a growing, forward-thinking group building security cameras for the future. Our product blends the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. Testing security cameras presents a unique set of challenges; our devices interact heavily with the physical world, encountering a wide variety of conditions across the globe. As a member of our Firmware Test Automation team, you will rise to this challenge, partnering closely with firmware developers to deliver an outstanding experience for the users who depend on our product every day for safety, security, and business intelligence. You will work on upcoming and current devices, crafting imaginative automated simulations of the real-world environments and scenarios in which they are deployed. At your disposal will be a full suite of cameras, equipped with powerful (and ethical) computer vision technology based on machine learning, with a passionate, supportive, personal-growth oriented team by your side. <h2>About the role</h2> The MV Test Automation Team is responsible for ensuring the security and stability of a system that captures and records video, manages network connectivity, and enables advanced computer vision analytics, all seamlessly managed remotely via the cloud. Our test automation engineers help our firmware teams deliver and continuously improve this platform with high quality and confidence. <h2>What you will do:</h2> <ul> <li>Execute new product testbed operations to test products and software before market launch.</li> <li>Develop and execute test plans for new features before they ship to customers.</li> <li>Collaborate with our firmware engineers to execute test cases, understand test results, reproduce and investigate bugs.</li> <li>Work with third-party vendors to test bug fixes and new driver patches.</li> <li>Manually reproduce problems discovered during automated testbed operations and work directly with firmware engineers to investigate them.</li> <li>Partner with automation engineers to scale, improve and maintain testbed operations.</li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li>A technical degree or equivalent experience with a great foundation in the fundamentals of computer networking.</li> <li>5+ years of experience in creating and executing system-level test plans.</li> <li>Experience in analyzing system-level test results and identifying red flags within a test.</li> <li>Hands-on experience with at least one scripting language such as Ruby or Python.</li> <li>Experience with configuring and monitoring linux systems using command line tools and utilities.</li> <li>Effective communication skills and proven ability to collaborate with others.</li> <li>A passion for quality, an appetite for learning about software and systems, and a knack for breaking things to learn how to make them better.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Full Stack Engineer
Remote within Canada
Remote within US
San Francisco

2021-04-21T20:59:23-04:00

Engineering – Software

Full Stack Engineer

Remote within Canada,Remote within US,San Francisco,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 3+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 2+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 2+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lab Manager - MS
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Lab Manager - MS

San Francisco,

<h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>The Opportunity:</h2> We are looking to hire a Lab System Administrator who has good technical knowledge and a desire to build creative solutions to sustain the rapid growth of Meraki. This role will be a part of the Engineering team and will focus on supporting all aspects of lab infrastructure and a wide variety of hardware, operating systems, and applications. <h2>A Day in the Life of a Lab Manager at Meraki:</h2> <ul> <li>Designing and maintaining lab topologies and documentation</li> <li>Procuring, racking, and stacking lab equipment</li> <li>Identify and replace failed equipment in a timely manner</li> <li>Configuring and maintaining high uptime of all network switches, routers, wireless access points, servers, firewalls, PDUs, and Ixia traffic generators, etc.</li> <li>Provisioning and configuring hosts with various types of operating systems</li> <li>Responding to network outages and performing root cause analysis</li> <li>Writing automation for system provisioning, back-ups, and other repetitive tasks in the lab</li> <li>Maintaining software security and vulnerability patches</li> <li>Set up and maintain on site dev equipment with remote console, power control</li> </ul> <h2>What We're Looking For :</h2> <ul> <li>2+ years of experience in Network & System Administration</li> <li>Experience in setting up lab infrastructure including procuring, racking, and configuring networking equipment</li> <li>Demonstrable experience in solving network related issues</li> <li>System administration experience in configuring and provisioning Linux, Windows, VMware ESXi / vCenter and other virtualization environments</li> <li>Experience in managing inventory of 100s of devices</li> <li>Working experience of network protocols (DNS, DHCP, VLAN), IP address management, routing, etc.</li> <li>Strong problem solving and troubleshooting skills</li> <li>An excellent colleague who is comfortable working in a dynamic environment</li> <li>Ability to automate workflows using scripting languages and tools such as Ansible, Ruby, Python a strong plus</li> <li>CCNA/CCNP or similar practical experience a plus</li> <li>Academic degree in Systems Administration or similar practical experience</li> </ul> <h2>Wondering What Working at Cisco Meraki is Like?</h2> Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. We are confident you will love it here!   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Android Engineer, SM Platform
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Lead Android Engineer, SM Platform

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. For the past 10+ years, Meraki has had a singular focus on making IT simple yet powerful. A key part of an IT team's responsibilities includes provisioning, cataloging, and securing endpoint devices. Meraki's Systems Manager (SM) strives to simplify mobile device management as our world becomes an increasingly mobile place. The Systems Manager engineering team is committed to building the best and simplest endpoint solution for enterprises. We work as a small and lean team and wear many hats. As a Lead Android Engineer on the SM Platform team, you will work on building apps that facilitate device management, inventory, and policy enforcement on both company and personally owned Android devices. These apps have both user-facing features and background services to talk to Meraki's cloud and third-party APIs. You will have the opportunity to work across the full stack from pixel-perfect front ends to high-performance backend algorithms to improve how our product scales. Your work will run on hundreds of thousands of devices and you will have the ownership to impact customers who touch this tool on a global level. Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>What you will do:</h2> <ul> <li>Work with Product Management to identify, scope, and roadmap upcoming Android features and platform work</li> <li>Collaborate with UX design and research to identify and implement features and enhancements that solve customer's use cases</li> <li>Improve the team's tooling and processes that increase code quality and developer happiness</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering standard methodologies</li> <li>Be a unifying force connecting people and motivating others to do their best</li> </ul> <h2>You are ideal for this role if:</h2> <ul> <li>A bachelor's degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>8+ years of software development experience</li> <li>6+ years of experience in native Android development</li> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>Experience prototyping, shipping, and iterating on new products or complex features</li> <li>Have the ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product-oriented mindset with a deep desire to understand users</li> <li>Aren't afraid of rolling your sleeves up and working in all layers of the stack!</li> <li>Flourish within a small engineering team and are excited to tackle open-ended problems</li> <li>Metrics-driven and know how to track mobile performance over time and proactively address crashes/regressions</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing in Kotlin</li> <li>Experience with continuous integrations systems (ex: GitLab, TeamCity)</li> <li>Experience with testing frameworks and methodologies (ex: JUnit, Espresso, Roboelectric, Powermock)</li> <li>Have previously worked with Ruby on Rails and React or similar full-stack technologies</li> <li>Familiarity with Google's Android Enterprise APIs or Samsung's Knox SDK</li> <li>Have prior people management experience</li> </ul> Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-04-21T20:53:29-04:00

Engineering – Software

Lead Full Stack Engineer

Remote within US,San Francisco,San Jose,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Full Stack Engineer, Dashboard
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-22T15:24:56-04:00

Engineering – Software

Lead Full Stack Engineer, Dashboard

Remote within Canada,Remote within US,San Francisco,San Jose,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Site Reliability Engineer, Cloud Platform
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-23T14:15:22-04:00

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to handle and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering. Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient! <h2>Responsibilities:</h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster proven engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Learning Partner, Software Engineering
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Learning Partner, Software Engineering

San Francisco,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. The Cisco Meraki BU Learning & Development team is looking for an experienced, driven learning partner to develop and deliver learning solutions to a distributed team of technical specialists. The ideal candidate is adaptable with a can-do demeanor, has a passion for instructing, is experienced facilitating technical learning in a classroom setting, and willing to travel as needed (up to 15%). <h1>Responsibilities</h1> <ul> <li style="font-weight: 400;">Facilitate training sessions as a live classroom instructor or virtual instructor over WebEx or other remote learning platform.</li> <li style="font-weight: 400;">Partner with managers, peers, teammates, and other Merakians to ensure curricular material, intranet pages, documentation, and other content is accurate and ready for participant use.</li> <li style="font-weight: 400;">Develop basic curricular material for delivery via WBT or ILT along with all requisite deliverables such as presentations, participant/facilitator guides, and assessments.</li> <li style="font-weight: 400;">Support curricular development efforts of instructional design teammates by participating in needs analysis, task analysis, and landmark review sessions.</li> <li style="font-weight: 400;">Coordinate logistics for each session by procuring materials and equipment, booking and preparing the conference room, scheduling guest speakers, enrolling participants, etc.</li> <li style="font-weight: 400;">Proctor knowledge and skill assessments.</li> <li style="font-weight: 400;">Track attendance, course completions, and other data to ensure accurate training records and report results.</li> </ul> <h1>Who you are</h1> <ul> <li style="font-weight: 400;">Skilled Communicator: To operate optimally in this role as a teacher and mentor you must be approachable, dedicated, and enthusiastic. You will need to convey information (both verbal and written) in a way that is engaging and easy to understand using simple, concise language.</li> <li style="font-weight: 400;">Adaptable: Ability to think on your feet and adjust to new conditions, curriculum, audiences, technologies, tools, environments, etc. to meet the needs of the participants and ensure a successful training engagement.</li> <li style="font-weight: 400;">Collaborative: Developing and delivering quality instruction isn’t something you generally do by yourself. You will cultivate relationships, socialize and share new insights and ways of working, seek out different points of view, and invest in the success of others along the way.</li> <li style="font-weight: 400;">Organized: You’ll need to be organized and possess a strong attention to detail.</li> <li style="font-weight: 400;">Decisive: You can anticipate challenges and be decisive - you always get in front of issues, mitigate risk, and are comfortable making decisions quickly in support of the overall learning goal.</li> <li style="font-weight: 400;">Professional: You have at least two or more years of professional experience in a learning and development or technical role.</li> </ul> <h1>Qualifications</h1> <ul> <li style="font-weight: 400;">Experience with software/firmware development ideally with emphasis on computer networking</li> <li style="font-weight: 400;">Understanding of network routing and switching, network design, network implementation, and API design and integration.</li> <li style="font-weight: 400;">Familiarity with the core technologies that power the Cisco Meraki portfolio of products and services.</li> </ul> <h1>Nice to have</h1> <ul> <li style="font-weight: 400;">Have delivered projects into real world / production</li> <li style="font-weight: 400;">CCNP certification or above</li> <li style="font-weight: 400;">Advanced degree in training and/or engineering-related field.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

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Member of Technical Staff, MS (Switching)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Member of Technical Staff, MS (Switching)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Member of Technical Staff, MS (Switching), you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Mid- to Senior Software Engineer - Authentication & Access Management, Distributed Systems
London
Remote within UK

2021-04-21T11:23:45-04:00

Engineering – Software

Mid- to Senior Software Engineer - Authentication & Access Management, Distributed Systems

London,Remote within UK,

<h2>About Cisco Meraki</h2> The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighbourhood cafes to renowned universities to airports to global hospitality groups operating thousands of sites. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion requests to our devices 24/7/365. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our<a href="https://www.instagram.com/dogsofmeraki/"> startup vibe</a>. <h2>About the role</h2> We are looking for Mid- to Senior Software Engineer (typically, around 5 years of experience) to help build features and solve scalability and reliability challenges around<a href="https://youtu.be/sBlU8Fo45r8?t=390"> Meraki’s Dashboard</a>, the core web application and cloud infrastructure. From this dashboard, our customers can control their entire Meraki stack: access points, firewalls, switches, client devices, cameras, and more. You will be joining the Network Access team which is responsible for the core part of Meraki’s infrastructure — help people and organisations manage access to their networks. Our main focus is scaling backend services that enable advanced network authentication and access policy enforcement on all Meraki devices. You’ll be joining a team of 5 experienced engineers with a diverse set of backgrounds spread across Berkeley, Boston and London, so we’re confident that you’ll be well-supported. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, develop, scale, and maintain the backend services and infrastructure that power authorization, authentication and accounting of network connections.</li> <li style="font-weight: 400;">Learn the difference between authorization and authentication!</li> <li style="font-weight: 400;">Design systems and services that enforce access policies based on authenticated user/device identities.</li> <li style="font-weight: 400;">Refactor monoliths into microservices and help us move towards containerisation.</li> <li style="font-weight: 400;">Collaborate with other globally-distributed teams including UX specialists, firmware engineers, SREs, engineering and product managers.</li> <li style="font-weight: 400;">Contribute to a kind,<a href="https://medium.com/cisco-meraki/thoughts-on-inclusion-and-diversity-90bce5a209cc"> inclusive team</a> that’s enthusiastic about simplifying networking products for our customers by scaling distributed systems.</li> <li style="font-weight: 400;">Work on projects that span numerous domains — networking, databases, web app development, systems — to help our platform scale to handle enormous amounts of data.</li> <li style="font-weight: 400;">Make an immediate and significant difference to the hundreds of millions of users that rely on our access points, switches, security appliances, cameras every single day.</li> </ul> <h2>Here are some real examples of the work the Network Access Team is working on that might help you to get a better idea of what this job entails:</h2> <ul> <li style="font-weight: 400;">Refactor internal frameworks/libraries and APIs that provide a simple, unified interface for other developers when they work with access policies.</li> <li style="font-weight: 400;">We need to scale our backend services to handle 10x the load they can today. You could help us rethink the way we do sharding and load-balancing and make our infrastructure elastic.</li> <li style="font-weight: 400;">Ensuring data (access policies) consistency across three parts of the system -- 1) Meraki devices, 2) backend data services and 3) Meraki Dashboard - to enable a global customer base. Think of it as a large distributed storage.</li> <li style="font-weight: 400;">Our policy management system is built on the top of the event sourcing pattern. Currently, we use<a href="https://meraki.cisco.com/lib/pdf/trust/lt-paper.pdf"> LittleTable</a> (our custom time-series database that stores 100 of TB’s of data and is written to millions of times a second) as an application state storage. We’re reevaluating LittleTable for this use-case and looking into evolving our architecture.</li> <li style="font-weight: 400;">Build great observability/troubleshooting tools and create dashboards for our team, so we can have visibility into the internals of our system and figure out where the slow spots/memory leaks are.</li> <li style="font-weight: 400;">Introduce exhaustive code quality metrics and standards as well as define SLAs/SLOs for the set of services we own.</li> </ul> <h2>About you</h2> <ul> <li style="font-weight: 400;">You like thinking about systems — their edge cases, failure scenarios, and lifecycles.</li> <li style="font-weight: 400;">Experienced in analyzing, monitoring, and troubleshooting distributed systems.</li> <li style="font-weight: 400;">You thrive when you’re given a lot of freedom and autonomy.</li> <li style="font-weight: 400;">Experience in software development, particularly in backend or networking or distributed systems or databases or platform engineering or data processing.</li> <li style="font-weight: 400;">A focused, organized approach to design, implementation, testing, and quality.</li> <li style="font-weight: 400;">Experienced with at least one of the following languages: Scala, Ruby, Java, C/C++, Go. You embrace the idea of being language-agnostic.</li> <li style="font-weight: 400;">Experienced with SQL and any RDBMS.</li> <li style="font-weight: 400;">Excellent communication skills (our team is distributed across several time zones).</li> <li style="font-weight: 400;">You’d like to see the true full stack nature of our products (from hardware to firmware to UI).</li> <li style="font-weight: 400;">Ability to attend meetings in the evening (not frequently) to accommodate for California.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Interest in general security and/or data privacy and/or zero-trust networks is a plus.</li> <li style="font-weight: 400;">You’re excited about solving scalability challenges both on the organisational and technology levels.</li> <li style="font-weight: 400;">Personal projects or contributions to open-source.</li> <li style="font-weight: 400;">Mentorship or leadership experience.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! You don’t need to have a background in computer networking or security either. We will help you pick them up because we believe that great engineers come from a<a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3"> diverse set of backgrounds</a>. To give you a taste of what you could be learning in your time at Meraki, our tech stack: <ul> <li style="font-weight: 400;">Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go</li> <li style="font-weight: 400;">Git, SVN, Gerrit, Gitlab, Jenkins, TeamCity</li> <li style="font-weight: 400;">Postgres, LittleTable (our own time-series DB), ElasticSearch, Redis</li> <li style="font-weight: 400;">Debian, Ubuntu, OpenStack, AWS, Docker, Kubernetes, Ansible, Terraform and Vault by HashiCorp</li> <li style="font-weight: 400;">gRPC, Protocol Buffers</li> <li style="font-weight: 400;">ELK, Graphite, Grafana, Prometheus</li> <li style="font-weight: 400;">Maven, sbt, CMake, Artifactory, NGINX, FreeRADIUS</li> </ul> You will be working in a complimentary team where every team member is focused on doing what they love. For example, some team members are amazing at building web-services in Ruby but didn’t come in with as much C++/JVM knowledge. <h2>Life at Cisco Meraki</h2> We are passionate about building real products that<a href="https://youtu.be/CYxHEKPFbqY"> our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li style="font-weight: 400;">A supportive and fun environment and a team that values your contributions and helps you grow; regular career conversations.</li> <li style="font-weight: 400;">A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on<a href="https://twitter.com/womenofmeraki"> Twitter</a> and<a href="https://www.instagram.com/womenofmeraki/"> Instagram</a>.</li> <li style="font-weight: 400;">Meaningful and candid feedback on a regular basis following<a href="https://www.radicalcandor.com/"> Radical Candor</a>.</li> <li style="font-weight: 400;">Paid time off to<a href="https://youtu.be/klINmKtU8Oo"> volunteer</a> (5 days a year), and much more.</li> <li style="font-weight: 400;">When the pandemic is over: trips to the HQ in San Francisco with<a href="https://www.instagram.com/p/Bcn4Xi6gWwa/"> stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. 

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Network Engineer
Beijing

2021-04-26T22:32:55-04:00

Engineering – Software

Network Engineer

Beijing,

Cisco Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, and we are enabling customers to debug networking issues in real time from anywhere! Cisco IT is going through a transformation towards software-defined everything. Our focus is to run our datacenter infrastructure as a code and have programmability through well-defined APIs. To support this transformation, we are looking for a hardworking individual who will be part of our Global Infrastructure team running Cisco IT Supply Chain datacenters around the world. You will be responsible to run and operate servers & network equipment and automate underlying processes using infrastructure as code principles. Are you interested in large scale data centre migrations? You have an opportunity to become part of a team that truly provides the building blocks for how our company grows! Benefits include being part of a group that supports one another, and enjoy building on our critical infrastructure for our customers. <h2>Responsibilities involve:</h2> <ul> <li>Engineering the physical networking of servers and storage devices within Meraki’s datacenters</li> <li>Physical network installation planning, fibre connections, datacenter cross connects, leaf & spine network troubleshooting and blocking issues, and any priorities that are set based on business objectives.</li> <li>Collaborating with the Site Reliability Engineers to develop the outstanding hardware troubleshooting solutions</li> <li>Partnering with engineering teams to build the simplest and effective solutions</li> <li>Executing hands on work at the local datacenter</li> <li>Installing server and network equipment</li> <li>Local travel required within state</li> </ul> <h2>You’re an ideal candidate if you:</h2> <ul> <li>0-2 years experience in IT, fixing servers or handling RMA cases</li> <li>Server and Network knowledge</li> <li>Linux or Unix basic bash scripting</li> <li>Solving broken servers for hardware failure</li> <li>Good project management skills</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Knowledge in DC Security</li> <li>Knowledge in Layers 1, 2 and 3 Datacenter Networks</li> <li>Cloud/ISP/Telco exposure</li> <li>Cisco CIMC management experience</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Principal Architect, MX
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Principal Architect, MX

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. <h2>About the team:</h2> You will join the MX Engineering team that is responsible for MX-platforms, SDWAN, security, routing, and cellular technology products. Our products are used in over a million network nodes and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Meraki MX team is responsible for delivering simple to use but very powerful, scalable, and groundbreaking cloud-managed appliances to customers. <h2>The opportunity:</h2> As the first Principal Architect on the MX team, you will be in charge of designing, developing, and implementing the architecture of various MX technologies such as SD-WAN, cellular, security, containers, routing, etc. The team will look up to you as a primary architect. This role needs a very experienced, hands-on, and hardworking engineer who can improve the current architecture, plan for next-generation architecture, and partner with Product Management and MX leads to define the next generation technical roadmap on merchant as well as custom silicon. Immediate opportunity in this role is in the data plane area. We are seeking an experienced architect, who has expertise in building embedded routing products from the ground up. We need a data plane architect, who can quickly understand current data plane implementation and work towards building next-generation data plane. Performance, scalability, and easy interaction of CP and data plane for feature velocity. Apart from data plane architecture, this role will also serve as the main architect in new product development, new technologies implementation for overall MX <h2>As a Principal Architect, you will:</h2> <ul> <li>Be at the forefront of architecture, design, and implementation of MX new generation of high-performance appliances and platforms</li> <li>Develop packet processing and routing capabilities across MX</li> <li>Participate and lead various architectural discussions</li> <li>Define the next generation product</li> <li>Guide the team of hardworking individual contributors to craft the architecture</li> </ul> <h2>We are looking for:</h2> <ul> <li>15+ years of working experience on data plane forwarding and control-plane configuration, signaling for embedded routing, and SD-WAN products.</li> <li>Contribution in the last 6+ years in routing data_plan and hand-on experience with routing product architecture</li> <li>Deep knowledge of routing protocols and SD-WAN</li> <li>Hands-on experience and crafting on more than one data plane technology across arm and x86. DPDK, NETMAP, VPP, CLICK</li> <li>Understanding and experience of L4 to L7 services (like load balancing flows, firewall, IPSec VPN, NAT, IPv6, remote access and various tunneling protocols), architectures, and algorithms</li> <li>Experience writing Linux user and kernel code for high-performance fabrics, I/O devices</li> <li>Successful delivery on multiple high-performance products</li> <li>In-depth knowledge of packet processing</li> <li>Ability to work independently as well as in a team</li> <li>Good communication skills and experience working with cross-functional teams</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Good understanding of VPP or CLICK data plane</li> <li>Merchant silicon SDKs from Broadcom, Marvell, EZchip, etc.</li> <li>Distributed packet processing across virtual and/ or fabric architecture</li> <li>Layer 2 / Layer 3 functionality, application-aware packet processing</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Principal Engineer, MX
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Principal Engineer, MX

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. <h2>About the team:</h2> You will join the MX Engineering team that is responsible for MX-platforms, SDWAN, security, routing, and cellular technology products. Our products are used in over a million network nodes and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Meraki MX team is responsible for delivering simple to use but very powerful, scalable, and groundbreaking cloud-managed appliances to customers. <h2>The opportunity:</h2> As the first Principal Engineer on the MX team, you will be in charge of designing, developing, and implementing the architecture of various MX technologies such as SD-WAN, cellular, security, containers, routing, etc. The team will look up to you as a primary architect. This role needs a very experienced, hands-on, and hardworking engineer who can improve the current architecture, plan for next-generation architecture, and partner with Product Management and MX leads to define the next generation technical roadmap on merchant as well as custom silicon. Immediate opportunity in this role is in the data plane area. We are seeking an experienced architect, who has expertise in building embedded routing products from the ground up. We need a data plane architect, who can quickly understand current data plane implementation and work towards building next-generation data plane. Performance, scalability, and easy interaction of CP and data plane for feature velocity. Apart from data plane architecture, this role will also serve as the main architect in new product development, new technologies implementation for overall MX <h2>As a Principal Engineer, you will:</h2> <ul> <li>Be at the forefront of architecture, design, and implementation of MX new generation of high-performance appliances and platforms</li> <li>Develop packet processing and routing capabilities across MX</li> <li>Participate and lead various architectural discussions</li> <li>Define the next generation product</li> <li>Guide the team of hardworking individual contributors to craft the architecture</li> </ul> <h2>We are looking for:</h2> <ul> <li>15+ years of working experience on data plane forwarding and control-plane configuration, signaling for embedded routing, and SD-WAN products.</li> <li>Contribution in the last 6+ years in routing data_plan and hand-on experience with routing product architecture</li> <li>Deep knowledge of routing protocols and SD-WAN</li> <li>Hands-on experience and crafting on more than one data plane technology across arm and x86. DPDK, NETMAP, VPP, CLICK</li> <li>Understanding and experience of L4 to L7 services (like load balancing flows, firewall, IPSec VPN, NAT, IPv6, remote access and various tunneling protocols), architectures, and algorithms</li> <li>Experience writing Linux user and kernel code for high-performance fabrics, I/O devices</li> <li>Successful delivery on multiple high-performance products</li> <li>In-depth knowledge of packet processing</li> <li>Ability to work independently as well as in a team</li> <li>Good communication skills and experience working with cross-functional teams</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Good understanding of VPP or CLICK data plane</li> <li>Merchant silicon SDKs from Broadcom, Marvell, EZchip, etc.</li> <li>Distributed packet processing across virtual and/ or fabric architecture</li> <li>Layer 2 / Layer 3 functionality, application-aware packet processing</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Backend Engineer (DE)
Remote within Canada
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Backend Engineer (DE)

Remote within Canada,Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our <a href="https://www.instagram.com/dogsofmeraki/">startup vibe</a>. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion of requests to our devices 24/7/365. <h2>About the role</h2> In near real time, Cisco Meraki collects massive amounts of data from its devices all over the world. We write nearly 7 million data points each second globally every day. With this data, we help to power Dashboard and allow our customers insight into the state of their networks. As a member of the Data Engineering team, you will develop, scale, and maintain our dashboard and the lower-layer ETL pipelines that power it. You will work with many different people within Engineering and throughout Cisco Meraki to help build the infrastructure and data pipelines to power their data-driven decisions. You will also help scale our systems to handle ever increasing amounts of data points and requests. <h2>What you will do:</h2> <ul> <li>Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li>Build systems that process raw data and create intuitive and interesting insights for our customers.</li> <li>Design systems to ensure fast, reliable, and scalable delivery of data across our cloud.</li> <li>Work with various groups within Cisco Meraki to understand their and our customers’ data requirements and requests.</li> </ul> <h2>About you</h2> <ul> <li>Experience and passion for analyzing, scaling, and debugging large systems.</li> <li>Excitement for working with large data sets in real-time.</li> <li>Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li>Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, Go).</li> <li>You take a focused, organized approach to development, testing, and quality.</li> <li>You're passionate about what you're doing and ignite people around you.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. <h2>Bonus points for:</h2> <ul> <li>Experience working with a real-time compute and streaming infrastructure (Kafka, Flink, Storm, Spark, etc).</li> <li>Experience with microservice architectures</li> <li>Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Personal projects or contributions to open-source projects.</li> </ul> <h2>Life at Cisco Meraki</h2> We are passionate about building real products that <a href="https://youtu.be/CYxHEKPFbqY">our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and a team that values your contributions. The Backend Group is called the Exploding Whales. Interested to learn why? Just message us.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on <a href="https://twitter.com/womenofmeraki">Twitter</a> and <a href="https://www.instagram.com/womenofmeraki/">Instagram</a>.</li> <li>Actionable and candid feedback on a regular basis following <a href="https://www.radicalcandor.com/">Radical Candor</a>.</li> <li>Delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> <li>Paid time off to volunteer, and much more.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
Remote within UK

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Backend Engineer (Network Service)

Remote within UK,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Backend Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Database Engineer (DI)
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Database Engineer (DI)

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our <a href="https://www.instagram.com/dogsofmeraki/">startup vibe</a>. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion of requests to our devices 24/7/365. <h2>About the role</h2> In near real time, Cisco Meraki collects massive amounts of data from its devices all over the world. We write nearly 7 million data points each second globally every day. This data, helps power our Dashboard and gives our customers insight into the state of their networks. As a member of the Data Infrastructure team, you will administer, scale, secure, and maintain our on-prem relational and non-relational database systems. You will work with all Engineering teams throughout Cisco Meraki guiding them towards best practices to meet the data requirements for their use cases. <h2>What you will do:</h2> <ul> <li>Work alongside our SRE teams to plan, administer, maintain and secure our PostgreSQL infrastructure across our backend</li> <li>Ensure systems are running at the highest possible performance level by analyzing and tuning queries</li> <li>Review database changes requested by engineering teams for impacts to database designs, design standards, data conversions, naming standards, and documentation</li> <li>Learn about the data and it’s used to make recommendations for improvements in how it is stored and processed</li> <li>Work with Data Engineering team to design, build and maintain ETL pipelines for PG</li> <li>Develop procedures and scripts for data migration</li> <li>Guide engineers on performance tuning and optimization, query optimization, index tuning, caching, buffer tuning, etc.</li> <li>Perform operational DBA duties: installation, database upgrades, patching, implement backup/recovery and monitoring procedures, capacity planning, and site failover/switchover</li> <li>Automate schema management with tools like Liquibase, ActiveRecords, etc.</li> <li>Support architectural changes with new database environments in both public and private clouds</li> </ul> <h2>About you</h2> <ul> <li>Deep knowledge and experience designing and maintaining PostgreSQL relational databases</li> <li>Experience building and maintaining complex mission-critical production database systems</li> <li>Experience analyzing issues holistically, from the application tier through the database, down to the storage</li> <li>Proven track record of automating tasks</li> <li>Working knowledge of relational database internals (locking, consistency, serialization, recovery paths)</li> <li>Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, etc.</li> <li>Working knowledge of at least one scripting language (shell, Python, Perl)</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. <h2>Life at Cisco Meraki</h2> We are passionate about building real products that <a href="https://youtu.be/CYxHEKPFbqY">our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and a team that values your contributions. The Backend Group is called the Exploding Whales. Interested to learn why? Just message us.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on <a href="https://twitter.com/womenofmeraki">Twitter</a> and <a href="https://www.instagram.com/womenofmeraki/">Instagram</a>.</li> <li>Actionable and candid feedback on a regular basis following <a href="https://www.radicalcandor.com/">Radical Candor</a>.</li> <li>Delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> <li>Paid time off to volunteer, and much more.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Embedded Platform Engineer (MX)
Canada
San Francisco
San Jose
United States

2021-04-21T18:17:58-04:00

Engineering – Software

Senior Embedded Platform Engineer (MX)

Canada,San Francisco,San Jose,United States,

<div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a member of our embedded platform team, this person will focus on delivering high-quality fixes for regressions and customer issues with our products, liaising with our Product Management, Support, and Release Engineering teams to target the most important issues of the day. This individual will identify and eliminate technical debt and code smells, allowing our bring-up engineers to quickly release our newest platforms to customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade9-SeniorEmbeddedPlatformEngineer(MX)-Q3FY21-AnEmbeddedPlatformEngineerwill:">An Embedded Platform Engineer will:</h2> <ul> <li>Investigate and resolve product and platform defects. Write unit or integration tests to prevent issues from happening again.</li> <li>Scope, design, and implement tools for improving the serviceability of Meraki platforms.</li> <li>Integrate vendor board support packages and software development kits.</li> <li>Port, debug, and characterize Linux device drivers.</li> <li>Collaborate with other Platform Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> <h2 id="JD:Grade9-SeniorEmbeddedPlatformEngineer(MX)-Q3FY21-Wearelookingfor:">We are looking for:</h2> <ul> <li>3+ years professional experience programming in C or C++.</li> <li>Strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li>Expertise in embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to tackle problems at all layers of the stack.</li> <li>Have experience reading schematics and data sheets.</li> </ul> <h2 id="JD:Grade9-SeniorEmbeddedPlatformEngineer(MX)-Q3FY21-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Upstreaming Linux patches.</li> <li>Experience with Ethernet switch chips, L1/L2 Protocols, crypto acceleration, or hardware offload engines.</li> <li>Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   #LI-Remote </div>

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Senior Engineering Manager, Core Product
Remote within Canada
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Engineering Manager, Core Product

Remote within Canada,Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and networking easier, faster, and smarter with technology that simply works!  Our product portfolio consists of switches, routers, cameras, and many other devices, each supported by their own engineering team. As members of the Core Product team we develop and maintain features and components that span multiple products, and we work closely with other engineering teams to set coding quality, maintainability, testing, and documentation standards. Our customers aren’t limited to those who buy Meraki equipment; we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks. We’re looking for an experienced engineering manager to help lead and grow our team. Meraki believes the quality of our products is dependent on that of our teams. We place a high value on cultivating the growth and development of our people. You will be an important person to help us deliver on this promise. Examples of your responsibilities: <ul> <li style="font-weight: 400;">Set the tone for the team to foster an inclusive, diverse, collaborative environment where people thrive</li> <li style="font-weight: 400;">Remove roadblocks, provide mentorship, set up professional and personal goal development, and ensure the team is achieving their full potential</li> <li style="font-weight: 400;">Partner with other engineering groups to identify coding/design pain points and distill them into actionable projects</li> <li style="font-weight: 400;">Partner with product security and engineering teams to ensure components, libraries, and build systems are maintained at secure versions</li> <li style="font-weight: 400;">Partner with Customer Support to identify serviceability tools that allow them to debug issues with our products rather than relying on Engineering teams</li> </ul> You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">Managed and inspired high-performing developers</li> <li style="font-weight: 400;">Established relationships with other engineering teams and successfully navigated tradeoffs between short-term customer facing commitments and longer-term engineering quality requirements</li> <li style="font-weight: 400;">Led a team that has successfully developed and maintained critical components to high quality standards</li> </ul> Bonus points for having experience with: <ul> <li style="font-weight: 400;">Developing in languages such as C++, C, and Golang</li> <li style="font-weight: 400;">Coding computer networking or distributed systems</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Engineering Manager, Dashboard
San Francisco
San Jose

2021-04-21T20:58:37-04:00

Engineering – Software

Senior Engineering Manager, Dashboard

San Francisco,San Jose,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring, and running distributed networks, enabling customers to focus on what's most important to them: their students, patients, customers, and businesses. We provide network access to hundreds of millions of people every day. As Senior Manager of the MX and MG Dashboard team, you will lead a full-stack web team in developing our SD-WAN, security, and cellular products. The MX/MG dashboard empowers our customers to more easily set up, deploy and monitor their IT infrastructure. You will collaborate with partners across Meraki to help your team provide the functionality, scalability and reliability to stay ahead of our rapid growth. <h2>What you will do:</h2> <ul> <li>Define and execute your team’s vision.</li> <li>Partner with other full-stack teams, UX, Product and Support.</li> <li>Grow and mentor your teams.</li> <li>Build strategy and team roadmap.</li> </ul> <h2>About you:</h2> <ul> <li>Coding and technical leadership experience.</li> <li>Managed multiple teams.</li> <li>Worked on load balancers, caches, relational databases, non-relational databases, observability tools.</li> <li>Excellent communication and presentation skills.</li> <li>Comfortable with scripting and coding with languages like Ruby (Rails, EventMachine, Unicorn), Scala.</li> <li>Developed on Linux, OpenStack, AWS, Docker, Kubernetes</li> <li>Supervised ELK, Graphite, Grafana, Prometheus, New Relic</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. At Cisco Meraki, you will benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best. <h2>Life at Cisco Meraki</h2> We are passionate about building real products that<a href="https://youtu.be/CYxHEKPFbqY"> our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and management that values your contributions and helps you grow; regular career conversations.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on<a href="https://twitter.com/womenofmeraki"> Twitter</a> and<a href="https://www.instagram.com/womenofmeraki/"> Instagram</a>.</li> <li>Candid feedback on a regular basis following<a href="https://www.radicalcandor.com/"> Radical Candor</a>.</li> <li>Paid time off to<a href="https://youtu.be/klINmKtU8Oo"> volunteer</a> (10 days a year), and much more.</li> <li>When the pandemic is over: trips to the HQ in San Francisco with<a href="https://www.instagram.com/p/Bcn4Xi6gWwa/"> stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Engineering Manager, Dashboard
San Francisco
San Jose

2021-04-21T20:58:37-04:00

Engineering – Software

Senior Engineering Manager, Dashboard

San Francisco,San Jose,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring, and running distributed networks, enabling customers to focus on what's most important to them: their students, patients, customers, and businesses. We provide network access to hundreds of millions of people every day. As Senior Manager of the MX and MG Dashboard team, you will lead a full-stack web team in developing our SD-WAN, security, and cellular products. The MX/MG dashboard empowers our customers to more easily set up, deploy and monitor their IT infrastructure. You will collaborate with partners across Meraki to help your team provide the functionality, scalability and reliability to stay ahead of our rapid growth. <h2>What you will do:</h2> <ul> <li>Define and execute your team’s vision.</li> <li>Partner with other full-stack teams, UX, Product and Support.</li> <li>Grow and mentor your teams.</li> <li>Build strategy and team roadmap.</li> </ul> <h2>About you:</h2> <ul> <li>Coding and technical leadership experience.</li> <li>Managed multiple teams.</li> <li>Worked on load balancers, caches, relational databases, non-relational databases, observability tools.</li> <li>Excellent communication and presentation skills.</li> <li>Comfortable with scripting and coding with languages like Ruby (Rails, EventMachine, Unicorn), Scala.</li> <li>Developed on Linux, OpenStack, AWS, Docker, Kubernetes</li> <li>Supervised ELK, Graphite, Grafana, Prometheus, New Relic</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. At Cisco Meraki, you will benefit from what our technology can offer. Our approach is to enable you to be flexible in how you arrange your work, making sure you give and take the best. <h2>Life at Cisco Meraki</h2> We are passionate about building real products that<a href="https://youtu.be/CYxHEKPFbqY"> our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and management that values your contributions and helps you grow; regular career conversations.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on<a href="https://twitter.com/womenofmeraki"> Twitter</a> and<a href="https://www.instagram.com/womenofmeraki/"> Instagram</a>.</li> <li>Candid feedback on a regular basis following<a href="https://www.radicalcandor.com/"> Radical Candor</a>.</li> <li>Paid time off to<a href="https://youtu.be/klINmKtU8Oo"> volunteer</a> (10 days a year), and much more.</li> <li>When the pandemic is over: trips to the HQ in San Francisco with<a href="https://www.instagram.com/p/Bcn4Xi6gWwa/"> stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Firmware Application Framework Engineer (MX)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T18:17:27-04:00

Engineering – Software

Senior Firmware Application Framework Engineer (MX)

Remote within Canada,Remote within US,San Francisco,San Jose,

The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. The MX connects customers to the greater internet and protects their traffic and systems. Simply tying together dynamic routing, security, software-defined networking decisions, cellular uplinks, wireless access, and much more is no easy feat. We need your help! As a Senior Firmware Application Framework Engineer on the MX Core team at Meraki, you will play a meaningful role in designing and developing frameworks and libraries to tie the sum total of networking technology together. You'll have the chance to modernize our embedded platform by building a strong foundation for network applications to be built, ran, managed, and diagnosed. Together, we'll build the best general purpose networking device focused on solving customer problems in the simplest way possible. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. Meraki believes that crafting the best products is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-EXAMPLEPROJECTSOFASENIORAPPLICATIONFRAMEWORKENGINEER:">EXAMPLE PROJECTS OF A SENIOR FIRMWARE APPLICATION FRAMEWORK ENGINEER:</h2> <ul> <li>Build a complete network application system using embedded Linux containers</li> <li>Design and implement a new management tunnel protocol focused on security and scalability</li> <li>Research state of the art Linux features and networking methods with the purpose of teaching others and applying them to our products</li> </ul> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-YOUAREANIDEALCANDIDATEIF:">YOU ARE AN IDEAL CANDIDATE IF:</h2> <ul> <li>You have demonstrated ability as a professional software engineer (7+ years)</li> <li>You have a technical degree or equivalent experience with a great foundation in computer science or software engineering</li> <li>You have familiarity in one or more of the object-oriented languages like C++, Java, C#, etc.</li> <li>You can expertly work beyond the boundary of single languages or technologies to identify sophisticated bugs</li> <li>You would thrive within a small engineering team and are excited to seek open-ended problems</li> <li>You want to understand and leave your mark on how the internet works</li> </ul> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-BONUSPOINTSFOR:">BONUS POINTS FOR:</h2> <ul> <li>You have experience with containers, the Linux kernel, and Yocto</li> <li>You have understanding of common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS)</li> <li>You're eager to develop and apply modern techniques from open-source software and new Linux tools to embedded platforms</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-04-21T20:59:59-04:00

Engineering – Software

Senior Full Stack Engineer

Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer, Dashboard
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-23T12:51:44-04:00

Engineering – Software

Senior Full Stack Engineer, Dashboard

Remote within Canada,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer (MX & MG)
Remote within Canada
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Full Stack Engineer (MX & MG)

Remote within Canada,Remote within US,San Francisco,

At Meraki, we’re making IT easier, faster and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki Dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. We're looking for a Senior full-stack engineer on the Meraki's MX & MG product team, which is responsible for Security and Connectivity for a wide range of small and large businesses. They're small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop the tools for customers to configure and monitor network devices all over the world</li> <li>Collaborate with firmware engineers to design, plan and build new core product features for our customers</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world</li> <li>Responsible for crafting and building some of the high impact technology projects</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Share and broaden your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a BA/BS in EE or CS or a related technical field</li> <li>Have 5+ years of experience writing professional production code</li> <li>Have 3+ years of experience in building rich web UI's, e.g. React (and Redux), Angular, Vue</li> <li>Have 3+ years of experience in web backend technologies, e.g. Ruby on Rails, Django, Nodejs, Phoenix, Go</li> <li>Can implement good database design in a relational database (we use Postgres)</li> <li>Have experience with making technical decisions informed by performance and usage metrics</li> <li>Have excellent communication and presentation skills</li> <li>Take complete ownership from conception through to production release and have the ability to influence, facilitate and work collaboratively across teams</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack</li> <li>Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a manager role</li> <li>You're passionate about what you're doing and ignite people around you</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with building cloud-based infrastructure and services (e.g. web applications)</li> <li>Have working knowledge of network protocols used on both local and wide-area networks</li> <li>Experience in Software-Defined Access (SDA), Intent-based networking</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Member of Technical Staff, MS (Switching)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Member of Technical Staff, MS (Switching)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Member of Technical Staff, MS (Switching), you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Network Security Application Engineer
Austin
Chicago
San Francisco
San Jose

2021-04-21T18:18:43-04:00

Engineering – Software

Senior Network Security Application Engineer

Austin,Chicago,San Francisco,San Jose,

The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. The Security Features team is turning state-of-the-art network security concepts into intuitive, easy-to-use, customer-facing features helping small businesses, schools, and large corporations protect themselves in an ever-evolving security landscape. As a Senior Features Engineer on the MX Security team at Meraki, you will play a meaningful role in helping Meraki customers diagnose, remediate, and altogether prevent attacks from occurring on their networks. You'll have the chance to modernize our embedded platform, shape the direction of the network security business by focusing on customer problems, and utilize Meraki's cloud-managed architecture to develop novel solutions to network security problems. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. Meraki believes that crafting the best products is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2 id="JD:Grade9-SecurityApplicationEngineer-FY21Q3-EXAMPLEPROJECTSOFASENIORAPPLICATIONENGINEER:">EXAMPLE PROJECTS OF A SENIOR NETWORK SECURITY APPLICATION ENGINEER:</h2> <ul> <li>Design and implement new iterations of core network security components, such as firewalls, in the context of IPv6</li> <li>Build a general forwarding plane API for security feature</li> <li>Drive containerization and modularization of security features and the platform as a whole</li> <li>Define how and what data are collected to help customers identify individual intrusions and ongoing trends</li> </ul> <h2 id="JD:Grade9-SecurityApplicationEngineer-FY21Q3-YOUAREANIDEALCANDIDATEIF:">YOU ARE AN IDEAL CANDIDATE IF:</h2> <ul> <li>You have 4+ years experience as a professional software engineer</li> <li>You have a technical degree or equivalent experience with a strong foundation in computer science or software engineering</li> <li>You have familiarity in one or more of the object-oriented languages like C++, Java, C#, etc.</li> <li>You strive to build rich and dynamic features by growing current tools or by crafting entirely new components</li> <li>You can expertly work beyond the boundary of single languages or technologies to identify sophisticated bugs</li> <li>You would thrive within a small engineering team and are excited to seek open-ended problems</li> <li>You want to understand and leave your mark on how the internet works</li> </ul> <h2 id="JD:Grade9-SecurityApplicationEngineer-FY21Q3-BONUSPOINTSFOR:">BONUS POINTS FOR:</h2> <ul> <li>You have understanding of common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS)</li> <li>You’re interested in security concepts such as cryptography, authentication, authorization, or security protocols</li> <li>You're eager to develop and apply modern techniques from open-source software and new Linux tools to embedded platforms</li> <li>You delight in learning and applying current networking trends such as IPv6 and zero-trust</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Performance Test Automation Engineer (Remote) - MX
Remote within US

2021-04-26T15:48:43-04:00

Engineering – Software

Senior Performance Test Automation Engineer (Remote) - MX

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works! We place a high value on nurturing the growth and development of everyone on our team! We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>ABOUT THE TEAM:</h2> You will join the MX firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a senior performance test automation engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. <h2>A DAY IN THE LIFE OF A TEST AUTOMATION ENGINEER:</h2> You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing, you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>WHAT WE LOOK FOR:</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>5+ years of performance testing experience for networking products</li> <li>Well versed with industry standard benchmarking methodology like RFC2544 and eMIX</li> <li>Proficient with performance test tools such as Ixia or Spirent</li> <li>Solid understanding of core network technologies like VLAN, TCP/IP, VPN, BGP, and IPv6</li> <li>Proficiency in scripting languages like Ruby or Python</li> <li>Passionate about automation testing with scalability, capability, and reliability in mind</li> <li>Data driven, strong analytical problem solving skill</li> </ul> <h2>BONUS POINTS</h2> <ul> <li>Use of databases like InfluxDB, Postgres, etc</li> <li>Reporting and visualization tools like Grafana and Kibana</li> <li>Experience with Kubernetes, Docker, ESXi, Xen, AWS, or Azure</li> <li>Development infrastructure tools such as Jenkins, Git, Gerrit, JIRA</li> </ul> #LI-Remote Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Privacy Engineer
United States

2021-04-22T20:33:09-04:00

Engineering – Software

Senior Privacy Engineer

United States,

  As a Senior Privacy Engineer at Meraki, you will be a key member of a team that advances privacy by design, privacy engineering standards, and privacy goals of security and compliance in our products, services, and enterprise. You will partner with teams across the organization using your data privacy expertise to promote engineering opportunities focused on the data being processed to build privacy into development pipelines. You will use your passion for privacy engineering to build in, by design, the controls determined will meet Meraki's regulatory, legal, and business policy as a technology provider, data processor, and/or data controller.   Meraki Privacy Engineers affect change across the entire stack, from the UI and backend to the device firmware. By acting as a guardian of our customers’ data, you will have a direct, immediate, and significant impact on our customers and the hundreds of millions of users who rely on Meraki access points, switches, security appliances, cameras, and mobile device management solutions every single day to protect their privacy.   At Meraki, we are passionate about building real products that our customers love! We believe in fostering a positive culture by hiring, mentoring, and empowering smart, helpful, humble people and providing equal opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe. We are confident you will love it here!   Example projects for a senior security engineer: <ul> <li style="font-weight: 400;">Conduct Privacy Assessment of complex cloud-based systems</li> <li style="font-weight: 400;">Develop and Manage Risk Treatment Plan</li> <li style="font-weight: 400;">Manage Exceptions</li> <li style="font-weight: 400;">Support, Guide, and Enable teams for effective management of potential privacy risks</li> <li style="font-weight: 400;">Work with engineers and leaders to help prioritize and remediate privacy risks</li> <li style="font-weight: 400;">Collaborate with software engineers across product teams to refine the privacy of our cloud technologies and deployment practices</li> </ul>   You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Passion for data privacy</li> <li style="font-weight: 400;">Promote Privacy by Design principles and can advocate for implementation best practices across development lifecycle</li> <li style="font-weight: 400;">Have 5+ years of experience in security or compliance testing and architecture review</li> <li style="font-weight: 400;">Feel comfortable using Linux and analyzing code written in multiple high-level programming languages, such as Ruby, Python, Scala, C/C++, or Javascript</li> <li style="font-weight: 400;">Can lead major initiatives and drive projects to completion</li> <li style="font-weight: 400;">Have the ability to explain sophisticated privacy problems and provide expert advice on privacy engineering and design practices</li> </ul>   Bonus points for: <ul> <li style="font-weight: 400;">Experience with enterprise cloud solutions and serverless applications</li> <li style="font-weight: 400;">A BS/MS/Ph.D in Computer Science, Computer Engineering, Information Security, Security Engineering, or a STEM field</li> <li style="font-weight: 400;">Experience using source-level debuggers, hardware/JTAG debuggers, network protocol analyzers, or logic analyzers to diagnose problems at all layers of the system</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Release Engineer
Remote within US
San Francisco
San Jose

2021-04-21T21:00:19-04:00

Engineering – Software

Senior Release Engineer

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Release Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment for all products. You will also be responsible for coordinating and performing the product releases into Meraki’s Federal and PCI environments. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. <h2>Responsibilities:</h2> <ul> <li>Coordinate and oversee application releases into Meraki’s secure and certified environments</li> <li>Perform required gating activities to ensure successful deployments and environment availability</li> <li>Communicate release information effectively to team members and release stakeholders</li> <li>Build and/or maintain tools to automate the processes that introduce change to the environment</li> <li>Build and/or maintain tools to automate the generation of reports for meeting our compliance needs</li> <li>Assist with complex problem resolution and debugging</li> <li>Offer improvements for processes and procedures for development teams to utilize when releasing applications, ensuring the stability and integrity of our environments</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a software development background with 5+ years of experience coding with languages like Ruby, Scala, Python.</li> <li>Experience with modern Unix/Linux operating systems/distributions.</li> <li>Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Ability to quickly learn new and existing technologies</li> <li>A deep passion for SRE/DevOps and running highly resilient/automated systems.</li> <li>Experience with creating, supporting and releasing to Federal/PCI environments is a plus.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Security Engineer
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Security Engineer

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a senior member of the Security Operations team, you will have a substantial impact on the security of millions of Cisco Meraki users all around the world. We are looking for people who are passionate about building full stack security tools and have substantial experience developing in a containerized cloud/data center hybrid environment. <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Keyresponsibilities:">Key responsibilities:</h2> <ul> <li>Build and maintain custom security tools and services such as:</li> <li>AWS-based SIEM solution</li> <li>Monitoring and anomaly detection tooling</li> <li>Automated certificate renewal and PKI infrastructure</li> <li>Incident response automation</li> <li>Deploy and tune vendor solutions to feed data into our detection stack, such as:</li> <li>Intrusion detection systems</li> <li>File integrity monitoring</li> <li>Vulnerability scanners</li> <li>Partner with the greater security team as well as our product and infrastructure teams to build scalable and user-friendly security tooling</li> <li>Build seamless integrations between our tools, Meraki’s development stack, and the broader Cisco security infrastructure</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of full-stack development experience in Ruby or Python</li> <li>Have experience in web, database, information, and/or infrastructure security</li> <li>Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li>Have experience developing in a hybrid environment utilizing AWS or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to escalations quickly</li> <li>Are excited to champion security as a first-class concern</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Proven track record to ship in a dynamic environment</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-AboutMeraki">About Meraki</h2> At Meraki we are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise scale networks using a simple point and click interface. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of food and drinks. Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Security Operations Detection and Response Engineer
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Security Operations Detection and Response Engineer

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a senior member of the Security Operations team, you will have a substantial impact on the security of millions of Cisco Meraki users all around the world. We are looking for people who are passionate about building full stack security tools and have substantial experience developing in a containerized cloud/data center hybrid environment. <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Keyresponsibilities:">Key responsibilities:</h2> <ul> <li>Build and maintain custom security tools and services such as:</li> <li>AWS-based SIEM solution</li> <li>Monitoring and anomaly detection tooling</li> <li>Automated certificate renewal and PKI infrastructure</li> <li>Incident response automation</li> <li>Deploy and tune vendor solutions to feed data into our detection stack, such as:</li> <li>Intrusion detection systems</li> <li>File integrity monitoring</li> <li>Vulnerability scanners</li> <li>Partner with the greater security team as well as our product and infrastructure teams to build scalable and user-friendly security tooling</li> <li>Build seamless integrations between our tools, Meraki’s development stack, and the broader Cisco security infrastructure</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of full-stack development experience in Ruby or Python</li> <li>Have experience in web, database, information, and/or infrastructure security</li> <li>Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li>Have experience developing in a hybrid environment utilizing AWS or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to escalations quickly</li> <li>Are excited to champion security as a first-class concern</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Proven track record to ship in a dynamic environment</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-AboutMeraki">About Meraki</h2> At Meraki we are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise scale networks using a simple point and click interface. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of food and drinks. Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Security Operations Engineer (Detection and Response)
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Security Operations Engineer (Detection and Response)

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a senior member of the Security Operations team, you will have a substantial impact on the security of millions of Cisco Meraki users all around the world. We are looking for people who are passionate about building full stack security tools and have substantial experience developing in a containerized cloud/data center hybrid environment. <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Keyresponsibilities:">Key responsibilities:</h2> <ul> <li>Build and maintain custom security tools and services such as:</li> <li>AWS-based SIEM solution</li> <li>Monitoring and anomaly detection tooling</li> <li>Automated certificate renewal and PKI infrastructure</li> <li>Incident response automation</li> <li>Deploy and tune vendor solutions to feed data into our detection stack, such as:</li> <li>Intrusion detection systems</li> <li>File integrity monitoring</li> <li>Vulnerability scanners</li> <li>Partner with the greater security team as well as our product and infrastructure teams to build scalable and user-friendly security tooling</li> <li>Build seamless integrations between our tools, Meraki’s development stack, and the broader Cisco security infrastructure</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of full-stack development experience in Ruby or Python</li> <li>Have experience in web, database, information, and/or infrastructure security</li> <li>Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li>Have experience developing in a hybrid environment utilizing AWS or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to escalations quickly</li> <li>Are excited to champion security as a first-class concern</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Proven track record to ship in a dynamic environment</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-AboutMeraki">About Meraki</h2> At Meraki we are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise scale networks using a simple point and click interface. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of food and drinks. Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Cloud
Sydney

2021-04-29T18:20:50-04:00

Engineering – Software

Senior Site Reliability Engineer, Cloud

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.   Cisco Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centres. Our customers depend on the Meraki cloud to run and supervise their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.   In this role, you're going to have the outstanding opportunity to architect, build and support our platform as a service (PaaS). You will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to handle and scale difficult, high-performance distributed systems. You will have visibility and impact across all of Engineering.   Be prepared to join a team that contributes to and evangelizes engineering's best approaches and standards! We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to tackle problems which help them be more efficient!   Responsibilities: <ul> <li>Design, implement and handle a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other specialists on the team to foster confirmed engineering principles and represent our engineering values</li> <li>Able to use both technical and relational skills to lead large scale projects to completion.</li> <li>Provide additional support for other cloud technologies (eg: OpenStack).</li> </ul>   An ideal candidate: <ul> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>You can do both sides of DevOps: fix, write and review code in various object-oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>Come with prior experience in public cloud (AWS, GCP or others).</li> <li>Automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can tackle complex technical issues, and design robust, scalable systems.</li> </ul>   Wonder what it’s like work for Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, and many other generous benefits! We have created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page: https://meraki.cisco.com/jobs   We look forward to talking with you soon!       Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Dashboard
London

2021-04-27T09:10:21-04:00

Engineering – Software

Senior Site Reliability Engineer, Dashboard

London,

As a Senior Site Reliability Engineer on the Dashboard team, you will be crafting automated and performant systems that drive an ever-growing global network of the world’s outstanding communication products. You’re passionate about connecting with peer development teams, from design to debugging sophisticated production issues - excited to get the chance to code real-world applications while deep-diving into the glue that holds it all together. Have an opinion on how things should be built outstandingly, work within the organization to lead people to scalable modern solutions? Embrace the *nix way, you want to automate away tedious tasks, and build infrastructure-as-code. In this role you will join our committed, supportive and tightly-knit engineering team based out of our office in San Francisco while collaborating with our peers in London. We really believe we have the most fun as we make a difference! As SREs at Meraki we are building the cloud that supports millions of Meraki customers and their devices across the world. How big? Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across 10+ data centres! Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. <h2>Example projects of a Senior Site Reliability Engineer (Cloud Platform/Dashboard):</h2> <ul> <li>Lead the discussion about automating and modernizing the tools and applications that help us scale reliably. You design, build and fix the systems and tools that handle failure and scale.</li> <li>Advise in the creation and maintenance of the defining metrics (SLO/SLI's) of the Cloud Organization to ensure we are giving our customers the best experiences across the board.</li> <li>Deep dive into the discoverability and routing systems that hold things together. You are making an impact on the designs of our future.</li> <li>Build and implement frameworks like distributed tracing that help our organisation understand how the flow of traffic runs through our systems.</li> <li>Break out code and components from our core applications as we move into a microservice world. You might be writing Ruby in order to build a new Gem, or ‘Dockerizing’ a new service.</li> <li>Debug a real-world, global web application, triaging issues while working with security or app teams to bring longer-term solutions.</li> <li>Mentor Junior engineers and do code reviews.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 6+ years of experience designing, deploying and operating mid to large scale enterprise or cloud environments.</li> <li>Have 3+ years of experience scripting or coding with languages like Ruby, Scala, Go, Python, or Bash.</li> <li>Fearlessly dive into other people's source code to solve a problem.</li> <li>Know your way around *nix systems.</li> <li>You automate all the things.</li> <li>You care about the customer experience. You have experience supporting an externally-facing production environment, ideally in a team that follows the sun.</li> <li>You empathise with your coworkers, and you are a positive influence on others. Bonus if you like to take your SRE with a joke or two.</li> <li>You understand: data structures, databases, networking, filesystems, and web architectures.</li> <li>You know - perhaps excited about, or contemplate some of the following technologies: Docker and Docker Orchestration (Kubernetes, Marathon, etc.), Terraform or Cloudformation, Packer, Chef, Ansible or Puppet, Logging and Graphing, AWS, GCP or Azure.</li> </ul> Keywords: SRE, Site Reliability Engineering, DevOps, ELK, Grafana, Graphite, Ansible, Chef, Ruby, Scala, Docker, Kubernetes, Marathon, Terraform, AWS Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Observability
Remote within US
San Francisco

2021-04-21T21:01:59-04:00

Engineering – Software

Senior Site Reliability Engineer, Observability

Remote within US,San Francisco,

The Meraki cloud supports millions of customer devices from 8 datacentres around the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day globally. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. As SREs at Meraki, we are responsible for building and growing the cloud that supports these customers and their networks. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. As a Senior Site Reliability Engineer on the Observability team you will help us to craft useful, scalable and secure monitoring systems that make sure we stay online and performant. In this role you will join our team of experienced and passionate DevOps engineers based in the US and UK. You will guide the design, development and operation of the monitoring, log/event collection, and alerting systems that support all of Meraki Engineering. <h2>Examples of projects our team works on:</h2> <ul> <li>Deploy and grow our Prometheus architecture to handle the next five years of metric growth.</li> <li>Design, deploy and maintain ElasticSearch clusters holding 10-1000+TB of data, for a variety of use cases.</li> <li>Gather requirements, design and build an alerting system that allows developers to construct alerts from multiple data sources and alerting workflows.</li> <li>Develop data pipelines that allow engineers as well as non-technical team members to gain new insights into our production data.</li> <li>Write libraries and APIs that provide a simple, unified interface to other developers when they use our monitoring, logging and event processing systems.</li> <li>Automate infrastructure deployment so monitoring resources can be requested and automatically deployed.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Are passionate about data, and believe in automating manual tasks with the right tools.</li> <li>Have 6+ years experience designing, deploying and operating mid to large size bare metal or cloud environments.</li> <li>Have 3+ years experience scripting or coding with languages like Ruby, Scala, Python, or Bash.</li> <li>Feel comfortable diving into other people's source code to debug errors.</li> <li>Understand *nix systems. We run Debian and Ubuntu.</li> <li>Can work with other teams to help them better monitor their services.</li> <li>Care about and empathize with the customer experience. You have experience supporting an externally-facing production environment, ideally in a team that follows the sun.</li> <li>Have experience with the Elasticsearch, Logstash, Kibana (ELK) stack.</li> <li>Bonus points for experience with: Prometheus, Grafana, Graphite, Kafka, Snowflake, Ansible, Ruby, Terraform, Consul.</li> </ul> Keywords: Observability, Monitoring, SRE, Site Reliability Engineering, DevOps, ElasticSearch, Logstash, Kibana, ELK, Grafana, Graphite, Prometheus, Kafka, Snowflake, Ansible, Ruby, Terraform, Consul. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Cloud Network Services
United States

2021-04-24T15:22:55-04:00

Engineering – Software

Senior Software Engineer, Cloud Network Services

United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, security appliances, wireless access, sensors, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love.  As a Senior Cloud Network Services Engineer, you will be part of a growing cross-functional team that is enriching the Meraki portfolio to include cloud-based networking and security delivered as a service to our customers for our own data centers. You will have impact by contributing to software that is part of a massive distributed system of embedded network devices and cloud services deployed around the globe. Your code will run from the cloud to the data center to the branch, underpinning the services that keep millions of networks running, freeing our customers to focus on what is most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">Fluency in C, C++, Go, Rust</li> <li style="font-weight: 400;">5+ years experience in a production software engineering environment</li> <li style="font-weight: 400;">Experience developing and troubleshooting in a Linux environment</li> <li style="font-weight: 400;">Experience working with and writing concurrent programs</li> <li style="font-weight: 400;">Understanding of OS fundamentals and experience working in both kernel and user space</li> <li style="font-weight: 400;">Foundational IP networking knowledge </li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Linux kernel development</li> <li style="font-weight: 400;">High speed networking dataplane development experience (VPP, eBPF, P4, DPDK)</li> <li style="font-weight: 400;">Experience with container orchestration </li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li style="font-weight: 400;">Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li style="font-weight: 400;">Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li style="font-weight: 400;">Scripting skills in Ruby or Python</li> <li style="font-weight: 400;">Experience working with version control, specifically Git</li> <li style="font-weight: 400;">Experience with Yocto</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Developer Tools
Remote within US
San Francisco
San Jose

2021-04-21T20:55:40-04:00

Engineering – Software

Senior Software Engineer, Developer Tools

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Software Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. <h2>RESPONSIBILITIES:</h2> <ul> <li>Write software, implement tools and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li>Identify and drive opportunities to improve software delivery for the company.</li> <li>Collaborate with engineering teams to allow them to maximize their ability to build, test and deploy software.</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU:</h2> <ul> <li>Have 6+ years of production experience with one of these or similar languages: Go/Python/Scala/Java/Ruby</li> <li>Experience deploying applications via Docker and containers</li> <li>Experience with modern Unix/Linux operating systems/distributions.</li> <li>Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Ability to quickly learn new and existing technologies</li> <li>A deep passion for DevOps and automation</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Firmware - MT Sensors
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Software Engineer, Firmware - MT Sensors

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast-paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is crucial to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. As a Meraki Senior Firmware Engineer on the Meraki MT Sensors team, you will collaborate with full stack and firmware engineers to design, plan, and build new products and features for our customers. With the help of product managers, you will be implementing features that improve the reliability, simplicity, and performance of our products. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. You will be building out features for analyzing data from sensors, creative intuitive interfaces for sensor on-boarding and configuration, and intelligently notifying users of events. <h2>Example projects of a Senior Software Engineer:</h2> <ul> <li>Work with full stack developers at Meraki on our frameworks to streamline communication of telemetry and configuration data between sensors and the cloud</li> <li>Explore different bluetooth communication protocols that will improve performance and meet user use cases</li> <li>Onboard new sensors and add new functionality to currently growing MT product portfolio</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>A bachelor’s degree or equivalent experience in Electrical Engineering, Computer Science, or a related field</li> <li>6+ years of software development experience</li> <li>Have 3+ years of experience writing professional production code in C/C++</li> <li>Worked on production level Embedded systems and micro-controllers</li> <li>Experience with bluetooth technologies, BLE would be a plus</li> <li>The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product-oriented approach with a desire to understand users</li> <li>Aren’t afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You thrive within a small team and are excited to seek solutions to open-ended problems</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>Prior experience with IoT, BLE/WiFi/Cameras</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineering Manager - MX Routing
San Francisco
San Jose

2021-04-21T20:57:28-04:00

Engineering – Software

Senior Software Engineering Manager - MX Routing

San Francisco,San Jose,

<h2>Location: San Francisco or San Jose</h2> <h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free people to focus on their mission. Our cloud-managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the MX Routing team that develops routing, forwarding, VPN, SD-WAN, and IPv6 functionality for the MX SD-WAN Security Appliance. Our products are used in over a million networks, and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. The Meraki MX team delivers simple to use yet powerful, scalable and groundbreaking cloud-managed solutions to customers. <h2>The Opportunity:</h2> You will lead a team of software engineers that design, develop, test, maintain, and improve the software stack that provides the MX's routing, forwarding, VPN, and SD-WAN functionalities. As a leader, you will be driving all technical aspects of software delivery, including requirements definition and refinement, design, implementation, unit and system level testing, as well as deployment. You will partner with product management and engineering leadership to define the roadmap for all things routing and forwarding. You will attract, grow, and retain talent, provide technical direction and career development opportunities, and cultivate the team's culture of quality, collaboration, and inclusiveness. <h2>What we look for in your background:</h2> <ul> <li>8+ years of management experience in the embedded software industry.</li> <li>12+ years of technical leadership experience in the networking industry.</li> <li>Experience in managing a geographically dispersed team of senior software engineers and managers.</li> <li>Good understanding of TCP and UDP mechanics including ability to interpret packet captures.</li> <li>Experience with IPv4 and IPv6, routing protocols.</li> <li>Experience with L3 to L7 network services (NAT, Load Balancing, High Availability, Firewalling, IPsec VPN).</li> <li>A strong understanding of IP networking and support of fundamental IP services and protocols (DNS, HTTP(S), SSH, IPsec)</li> <li>Experience with development in the Linux environment.</li> <li>Experience with mentoring software engineers.</li> <li>Experience with delivering networking product(s) to customers.</li> <li>Excellent communication skills and ability to get work done across functional groups.</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Experience with modern C++ (C++11 and further).</li> <li>Experience with one or more open-source networking software frameworks (e.g., VPP, DPDK, Click Modular Router).</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban).</li> <li>Working experience with Click router.</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, MR Features
San Francisco

2021-04-21T18:19:12-04:00

Engineering – Software

Senior Software Engineer, MR Features

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki MR is an enterprise-grade wireless (Wi-Fi) access point platform, and is one of the fastest growing product line! The access point products are cloud-managed, but the core logic for Application recognition, User segmentation, Secure connection happens at the edge, enabling secure & reliable wireless connectivity. As a core features engineer, you will be responsible for architecting and implementing Enterprise class features that improve the reliability, simplicity, and performance of our products. You will have the opportunity to work across our stack developing software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>Example projects for a MR Features Engineer:</h2> <ul> <li>Implementing or extending core networking features in our products like adding policy management, firewall, segmenting Wi-Fi users, extending IPv6 support,</li> <li>Integrate with Cisco's cloud security, design smart upgrades for Meraki products, design highly secured and web based authentication for Wi-Fi users.</li> <li>Implement real-time telemetry from the MRs using MQ Telemetry Transport protocols often used in IoT application</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MR product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years professional experience programming in C or C++.</li> <li>You have understanding of core networking protocols in OSI layers 3 through 7 (IPv4/6, TCP/UDP, DNS, DHCP, ARP, HTTP, TLS)</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>Have effective communication skills and a strong ability to collaborate with others</li> <li>Are self-motivated and willing to learn new things and take on new challenges</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MV product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Basic Understanding of wireless protocols (Wi-Fi, Bluetooth, 4G/5G)</li> <li>Experience with Yocto, Jenkins, and Git</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Senior Software Engineer, MR Features
San Francisco

2021-04-21T18:19:12-04:00

Engineering – Software

Senior Software Engineer, MR Features

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki MR is an enterprise-grade wireless (Wi-Fi) access point platform, and is one of the fastest growing product line! The access point products are cloud-managed, but the core logic for Application recognition, User segmentation, Secure connection happens at the edge, enabling secure & reliable wireless connectivity. As a core features engineer, you will be responsible for architecting and implementing Enterprise class features that improve the reliability, simplicity, and performance of our products. You will have the opportunity to work across our stack developing software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>Example projects for a MR Features Engineer:</h2> <ul> <li>Implementing or extending core networking features in our products like adding policy management, firewall, segmenting Wi-Fi users, extending IPv6 support,</li> <li>Integrate with Cisco's cloud security, design smart upgrades for Meraki products, design highly secured and web based authentication for Wi-Fi users.</li> <li>Implement real-time telemetry from the MRs using MQ Telemetry Transport protocols often used in IoT application</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MR product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years professional experience programming in C or C++.</li> <li>You have understanding of core networking protocols in OSI layers 3 through 7 (IPv4/6, TCP/UDP, DNS, DHCP, ARP, HTTP, TLS)</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>Have effective communication skills and a strong ability to collaborate with others</li> <li>Are self-motivated and willing to learn new things and take on new challenges</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MV product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Basic Understanding of wireless protocols (Wi-Fi, Bluetooth, 4G/5G)</li> <li>Experience with Yocto, Jenkins, and Git</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Senior Software Engineer, MR Features
San Francisco

2021-04-21T18:19:12-04:00

Engineering – Software

Senior Software Engineer, MR Features

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki MR is an enterprise-grade wireless (Wi-Fi) access point platform, and is one of the fastest growing product line! The access point products are cloud-managed, but the core logic for Application recognition, User segmentation, Secure connection happens at the edge, enabling secure & reliable wireless connectivity. As a core features engineer, you will be responsible for architecting and implementing Enterprise class features that improve the reliability, simplicity, and performance of our products. You will have the opportunity to work across our stack developing software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>Example projects for a MR Features Engineer:</h2> <ul> <li>Implementing or extending core networking features in our products like adding policy management, firewall, segmenting Wi-Fi users, extending IPv6 support,</li> <li>Integrate with Cisco's cloud security, design smart upgrades for Meraki products, design highly secured and web based authentication for Wi-Fi users.</li> <li>Implement real-time telemetry from the MRs using MQ Telemetry Transport protocols often used in IoT application</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MR product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years professional experience programming in C or C++.</li> <li>You have understanding of core networking protocols in OSI layers 3 through 7 (IPv4/6, TCP/UDP, DNS, DHCP, ARP, HTTP, TLS)</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>Have effective communication skills and a strong ability to collaborate with others</li> <li>Are self-motivated and willing to learn new things and take on new challenges</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MV product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Basic Understanding of wireless protocols (Wi-Fi, Bluetooth, 4G/5G)</li> <li>Experience with Yocto, Jenkins, and Git</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Senior Software Engineer, MR Platform (Remote)
Canada
San Francisco
San Jose
United States

2021-04-27T14:02:59-04:00

Engineering – Software

Senior Software Engineer, MR Platform (Remote)

Canada,San Francisco,San Jose,United States,

<div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year. As a Senior Platform Engineer, you will focus on the following: <ul> <li>Define next generation architecture, mentor engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping products</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 4+ years advanced programming skills in C and/or C++ for operating system kernel & systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> Bonus points for: <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div>

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Senior Software Engineer, Network Systems
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Software Engineer, Network Systems

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Switching Platform (Remote)
Canada
San Francisco
San Jose
United States

2021-04-21T18:19:51-04:00

Engineering – Software

Senior Software Engineer, Switching Platform (Remote)

Canada,San Francisco,San Jose,United States,

<div id="main-content" class="wiki-content"> Meraki Software Engineers breathe life into our cloud-managed networking devices, which range from switches, routers, and wireless access points to desktop phones and security cameras. We leverage real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. Platform bring-up Engineers take the lead in building new Meraki products by integrating everything from bootloaders to web servers on prototype hardware. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. As a Senior Embedded Engineer, you will focus on the following: <ul> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.</li> <li>Collaborate with our Hardware Engineering team on component selection and high-level architecture for new Meraki products.</li> <li>Collaborate with our manufacturing partners to develop secure, reliable, and scalable manufacturing processes.</li> <li>Integrate vendor board support packages and software development kits with our firmware and build system.</li> <li>Develop, port, and debug Linux device drivers.</li> <li>When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.</li> <li>Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development.</li> <li>Have solid experience with ethernet switching chipsets (i.e. Broadcom, Marvell, etc.).</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.</li> <li>Have experience reading schematics and data sheets.</li> </ul> Bonus points for: <ul> <li>Experience writing device drivers.</li> <li>Upstreaming Linux patches.</li> <li>Experience with multi-threaded or parallel programming.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. </div>

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Senior Software Engineer, Test Automation - MS
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Software Engineer, Test Automation - MS

San Francisco,

<h2>Meraki’s Vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the Team:</h2> You will join the test automation team that is fully embedded within Software Engineering. We handle all types of projects surrounding the quality of our MS switching portfolio by leveraging our in house automation framework. This includes development of tests for cutting edge new features spanning from the access layer to the core, as well as developing the testing framework itself to support new use cases and workflows. <h2>The Opportunity:</h2> Our products are used in over a million networks and our customers rely on our products to serve ten of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. <h2>A Day in the Life of a Test Automation Engineer:</h2> You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing, you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>You are an ideal candidate if you have:</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>5+ years of experience in computer networking focus role</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Strong knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.</li> <li>Passionate about automation testing</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Worked with Layer 3 dynamic routing protocols like OSPF, BGP, PIM, etc.</li> <li>Experience with SQL and other database concepts</li> <li>Experience in scaling or performance testing using equipment such as Ixia or Spirent</li> <li>Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.</li> <li>Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA</li> </ul> <h2>Wondering What Working At Cisco Meraki Is Like?</h2> Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior/Staff Software Engineer - Config Team
London

2021-04-21T11:23:45-04:00

Engineering – Software

Senior/Staff Software Engineer - Config Team

London,

<h2>About Cisco Meraki</h2> The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighbourhood cafes to renowned universities to airports to global hospitality groups operating thousands of sites. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion requests to our devices 24/7/365. We maintain a collaborative relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our<a href="https://www.instagram.com/dogsofmeraki/"> startup vibe</a>. <h2>About the role</h2> Every once in a while, a job comes along with a rare opportunity to be at the ground level of a brand new team. If you’ve been waiting for that kind of role this may be the job for you.  Our main product is<a href="https://youtu.be/sBlU8Fo45r8?t=390"> Meraki’s Dashboard</a>. Via this dashboard, our customers can control their entire stack: access points, firewalls, switches, cameras, and other Meraki devices.  We are looking for a Senior/Staff Software Engineer (typically with over 5 years of experience) to join the Config Team which belongs to our growing Cloud org. You will be designing new services and systems, working on scalability and resiliency challenges, and helping us build a new team. There's a lot of cross-org work as well as technical leadership and growth opportunities ahead. It’s a great change to join at the very beginning of this team, shape its culture and define the roadmap as well as the engineering culture on this team. The Config Team is responsible for our config files generation, validation, and distribution systems. You can think of Meraki's configuration as the system for pushing and coordinating configuration files from our backend systems to each Meraki device at scale. Our main focus is to make these backend services more resilient and fault tolerant. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Play a key role in building the Config Team, encourage best practices, code quality metrics and standards as well as define SLAs/SLOs for the set of services you own.</li> <li style="font-weight: 400;">Architect, develop, scale, and maintain the backend services and infrastructure that power config generation and distribution. We believe in ownership over the entire software engineering cycle.</li> <li style="font-weight: 400;">Refactor monoliths into microservices, extract APIs and re-usable components and help us move towards containerisation.</li> <li style="font-weight: 400;">Optimise and tune performance of the config rendering systems.</li> <li style="font-weight: 400;">Collaborate with the neighbouring Network Access team as well as with other globally-distributed teams including UX specialists, firmware engineers, network support engineers, SREs, engineering and product managers.</li> <li style="font-weight: 400;">You will have the opportunity to work on projects that span numerous domains — networking, databases, web app development, systems, and graph algorithms — to help our backend services scale to handle enormous amounts of requests.</li> <li style="font-weight: 400;">You will make an immediate and significant difference to the hundreds of millions of users that rely on our access points, switches, security appliances, cameras every single day!</li> <li style="font-weight: 400;">Contribute to our continual learning process. We rely on blameless post-mortems to learn from incidents in production to make our systems more robust.</li> </ul> <h2>About you</h2> <ul> <li style="font-weight: 400;">You care deeply about creating a fun and supportive team culture, where everyone is encouraged to grow and learn from a group with<a href="https://medium.com/cisco-meraki/thoughts-on-inclusion-and-diversity-90bce5a209cc"> a diverse set of backgrounds</a>.</li> <li style="font-weight: 400;">You like thinking about systems and architectures — their edge cases, failure scenarios, and lifecycles. You’re interested and experienced in making systems more resilient and fault tolerant.</li> <li style="font-weight: 400;">Experienced with Ruby/Rails. You’ll be making a lot of architectural/design choices specific to Ruby/Rails. You’re pragmatic when it comes to languages and technical decisions and embrace the idea of being language-agnostic.</li> <li style="font-weight: 400;">You’d like to see the true full stack nature of our networking products (from hardware to firmware to backend to Web UI). You think about customer experience and can promote objectives that will significantly improve it.</li> <li style="font-weight: 400;">Experienced with caching: how to design and structure multi-layer caches.</li> <li style="font-weight: 400;">Data driven. Observability isn’t just a buzzword for you. Not only do you turn to metrics to triage issues, but also you create new dashboards/introspection tools to help other people answer questions.</li> <li style="font-weight: 400;">Experience with improving complex systems, thoughtful about the urge to rewrite everything from scratch. You consider the tradeoffs between upgrading, incremental refactors and larger scale architectures.</li> <li style="font-weight: 400;">Experienced with troubleshooting and debugging distributed systems triaging large lists of problems to concrete projects.</li> <li style="font-weight: 400;">Excellent communicator. You’ll be collaborating with teams distributed across several time zones (including California). You use design documents and visualisations/data to prove your points and can get buy-in.</li> <li style="font-weight: 400;">Experienced with migrations and software upgrades. You know how to roll things out safely.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Deep Postgres or other RDBMS experience. There’s a lot of room for PG optimisations.</li> <li style="font-weight: 400;">Experience with NGINX is a nice-to-have. It would be useful while debugging NGINX and Unicorn queues.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! You don’t need to have a background in computer networking either. We will help you pick them up because we believe that excellent engineers come from<a href="https://medium.com/cisco-meraki/sky-high-career-growth-in-a-grounded-community-3f92f96c198e"> diverse backgrounds</a>. To give you a taste of what you could be learning in your time here, our tech stack: <ul> <li style="font-weight: 400;">Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go</li> <li style="font-weight: 400;">Git, SVN, Gerrit, GitLab, Jenkins, TeamCity, Ansible</li> <li style="font-weight: 400;">Postgres,<a href="https://meraki.cisco.com/lib/pdf/trust/lt-paper.pdf"> LittleTable</a> (our custom time-series database that stores 100 of TB’s of data and is written to millions of times a second), ElasticSearch, Redis, Vault by HashiCorp</li> <li style="font-weight: 400;">Debian, Ubuntu, OpenStack, AWS, Docker, Kubernetes, Terraform </li> <li style="font-weight: 400;">gRPC, Protocol Buffers</li> <li style="font-weight: 400;">ELK, Graphite, Grafana, Prometheus</li> <li style="font-weight: 400;">Maven, sbt, Artifactory, NGINX</li> </ul> <h2>Life at Cisco Meraki</h2> We are passionate about building real products that<a href="https://youtu.be/CYxHEKPFbqY"> our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li style="font-weight: 400;">A supportive and fun environment and management that values your contributions and helps you grow; regular career conversations.</li> <li style="font-weight: 400;">A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on<a href="https://twitter.com/womenofmeraki"> Twitter</a> and<a href="https://www.instagram.com/womenofmeraki/"> Instagram</a>.</li> <li style="font-weight: 400;">Candid feedback on a regular basis following<a href="https://www.radicalcandor.com/"> Radical Candor</a>.</li> <li style="font-weight: 400;">Paid time off to<a href="https://youtu.be/klINmKtU8Oo"> volunteer</a> (5 days a year), and much more.</li> <li style="font-weight: 400;">When the pandemic is over: trips to the HQ in San Francisco with<a href="https://www.instagram.com/p/Bcn4Xi6gWwa/"> stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer, MS
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Systems Software Engineer, MS

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> <li>Experience in developing for Cisco IOS-XE</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Test Automation Engineer, MX
Chicago
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Test Automation Engineer, MX

Chicago,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works! We place a high value on nurturing the growth and development of everyone on our team! We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>ABOUT THE TEAM</h2> You will join the MX firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a Senior QA test automation engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. <h2>A DAY IN THE LIFE OF A TEST AUTOMATION ENGINEER</h2> You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing, you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>WHAT WE LOOK FOR</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>5+ years of test automation experience</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Solid understanding of core network protocols like VLAN, TCP/IP, BGP, IPv6, etc.</li> <li>Passionate about automation testing with scalability in mind</li> </ul> <h2>BONUS POINTS</h2> <ul> <li>Performance testing using equipment such as Ixia or Spirent</li> <li>Experience with Kubernetes, Docker, ESXi, Xen, AWS, or Azure</li> <li>Using development infrastructure tools, such as Jenkins, Git, Gerrit, JIRA</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with breathtaking views of the Bay Bridge and the Bay beyond. There are also locations in San Jose and Chicago. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Wi-Fi QA Engineer - MR
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Senior Wi-Fi QA Engineer - MR

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>About the team:</h2> You will join the MR firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a Senior QA Wi-Fi engineer who is as passionate about quality as we are. Your contributions will make a direct impact on the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. <h2>As a Senior Wi-Fi QA Engineer, you will focus on the following:</h2>   <ul> <li>Design and execute test plans and testbeds to support next-generation Wi-Fi products and features</li> <li>Develop IPv6 test topologies and implement IPv6 tests for Wi-Fi quality assurance</li> <li>Own test topologies and testbeds from topology-diagram inception, to proof of concept testbeds that scale well, all the way to a production test in our release cycle</li> <li>Collaborate with Functional and Release engineers on the team to plan release timelines for upcoming products and software releases</li> <li>Collaborate with Automation engineers to scale, improve and maintain testbed operations</li> <li>Collaborate with Software teams (Platform, Features, etc) as well as Hardware and Product Management teams to develop reliable and scalable testing processes for existing and upcoming products and software features</li> <li>Collaborate with Wi-Fi chipset vendors on a regular basis to fix and solve low-level Wi-Fi issues that might block releases</li> <li>Mentor junior engineers and provide technical guidance in scoping out their projects</li> </ul> <h2>You are an ideal candidate if you:</h2>   <ul> <li>BS/MS in Computer Networking, Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 7+ years of experience working with Wi-Fi 802.11 technology</li> <li>Have 3+ years of experience in Wi-Fi QA and testing technologies/tools</li> <li>Have experience working with 802.11 protocols and enterprise Wi-Fi use cases</li> <li>Have a proven understanding and work experience with TCP/IP for both IPv4 and IPv6</li> <li>Have strong Computer Networking (VLANs, DHCP, TCP, UDP, VoIP) knowledge</li> <li>Experience in analyzing Wireshark packet captures (wired and wireless) to solve and identify root cause of issues</li> <li>Have experience in creating and executing manual and system-level test plans</li> <li>Have experience in analyzing system-level test results and identifying red flags within a test</li> </ul> <h2>Bonus points for:</h2> <ul> <li>CWNA or equivalent certification</li> <li>Experience with scripting or test automation using Ruby / Python</li> <li>Experience in working with Jenkins and Jira</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Site Reliability Engineer, Infrastructure
Brisbane
Melbourne
San Francisco
Sydney

2021-04-21T11:23:45-04:00

Engineering – Software

Site Reliability Engineer, Infrastructure

Brisbane,Melbourne,San Francisco,Sydney,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar! In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki and to ensure it meets the needs of the various platforms supported within Software Engineering. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites. You will responsible for the design, development and operational aspects of the global infrastructure which supports our private cloud. We believe in automating manual tasks with the right tools. This involves designing, building and running automated systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. We embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. Projects include: <ul> <li>Designing and deploying new IaaS architecture to provide private cloud to internal partners by using tools like OpenStack.</li> <li>Designing and deploying tooling and framework to facilitate the transition to a hybrid-cloud world.</li> <li>Building an automated service lifecycle platform to lead the full lifecycle of all infrastructure (server, storage, network and site).</li> <li>Developing comprehensive monitoring tools that provide visibility into the performance and reliability of our infrastructure.</li> <li>Automating testing infrastructure to accelerate the velocity at which we can deploy changes.</li> </ul> You are an ideal candidate if you: <ul> <li>5+ years of work experience in software development, particularly in cloud systems, networking, distributed systems, databases, and data processing frameworks</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and automate all the things.</li> <li>Have previous experience working with cloud management platforms: OpenStack, CloudStack, etc.</li> <li>Have experience working on production systems where you responded to issues to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> Bonus points for: <ul> <li>Experience with SRE/dev-ops/infrastructure tasks</li> <li>Experience with private cloud management platforms (OpenStack)</li> <li>Interesting personal projects or contributions to open-source projects</li> <li>A BS/MS/Ph.D in Computer Science, Computer Engineering, or a STEM field</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Software Engineer, Full Stack- DashXL
Chicago
Remote within Canada
Remote within US
San Francisco

2021-04-23T13:23:29-04:00

Engineering – Software

Software Engineer, Full Stack- DashXL

Chicago,Remote within Canada,Remote within US,San Francisco,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard and mobile app to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer on the dashboard team, you will collaborate with other full stack engineers to design, plan, and build new features for our customers. With the help of product managers and UX designers, you will construct intuitive but powerful workflows to tackle the meaningful problems that IT professionals face every day. You will solve the networking challenges faced by small businesses. Meraki’s product engineering teams are small, fast-moving teams striving to make our products unrivaled by balancing their feature-rich abilities with their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. You'll have the chance to make an impact by engineering creative solutions using a mix of technologies. Our engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack. <h2>Example projects of a Full Stack Web Developer:</h2> <ul> <li>Building a solution to help new customers sign up and create their accounts</li> <li>Make it easy for customers to view, manage and renew their subscriptions</li> <li>Developing a system to send push notifications about device health and other important updates to customers' mobile apps</li> <li>Collaborating with our UX team to design and implement an intuitive UI for a new security feature, focusing on real use cases.</li> <li>Implementing a UI showing device performance metrics that will help customers decide when it’s time to upgrade their devices.</li> <li>Fetching a list of routes a device has learned through a network routing protocol and displaying them in a dynamic table.</li> <li>Crafting React components that can be reused by many other teams at Meraki.</li> <li>Building and restructuring backend architecture to scale to ever larger customers.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have built rich web UIs with React (and Redux) or similar frameworks</li> <li>Know your way around web back-end technologies, like Ruby on Rails.</li> <li>Can implement efficient database design in a relational database (we use Postgres).</li> <li>Would flourish with a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are passionate about career advancement. We're looking for leaders, whether that means you strive to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li>Experience with consumer-facing software design</li> <li>A comprehensive knowledge of networking, which will help you understand the problems we work on and develop the best tools for Meraki customers.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Software Engineering Manager, Platform (Switch)
Remote within Canada
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Software

Software Engineering Manager, Platform (Switch)

Remote within Canada,Remote within US,San Francisco,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to solve problems and answer questions about their networks. As a Software Engineering Manager, you will drive all technical aspects of embedded platform software delivery, including requirements definition and refinement, design, estimation, implementation, unit and system-level testing, as well as deployment. This team is a center of excellence for developing all of the MS embedded platforms. You will partner with Product Management, Hardware Engineering, and third-party vendors to define and execute the platform roadmap. You will also be growing the team, retaining talent, provide technical direction and career development opportunities, and nurture the team's culture of quality, teamwork, and inclusiveness. <h2>You are an ideal candidate if you have:</h2> <ul> <li>7+ years of technical leadership experience in embedded networking platform development</li> <li>3+ years experience managing teams who have shipped and supported embedded routing platforms</li> <li>Extensive board bring-up experience including but not limited to ARM and x86</li> <li>Good understanding of hardware architecture and schematics.</li> <li>Experience in coordinating and working with cross-functional teams, such as hardware, diagnostic and third-party vendors to ensure smooth operation and ship on time</li> <li>Participate in silicon and product roadmap decisions, provide schedules and resource estimates, and drive successful chip bring-up, validation, prototype/DevKit support, and eventual product mass deployment</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with modern C++ (C++11 and further)</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban)</li> <li>Experience with multi-core routing and networking platform development</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Software Engineer, Network Systems (MX)
APJC
Remote within Canada
Remote within UK
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Software Engineer, Network Systems (MX)

APJC,Remote within Canada,Remote within UK,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We're making IT and security easier, faster, and smarter with technology that simply works. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You'll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>1 to 3+ years of experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Technical Leader, Software Engineer, MS (Switching)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Technical Leader, Software Engineer, MS (Switching)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Technical Leader, Software Engineer, MS (Switching) you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Switching Platform (Remote)
Canada
San Francisco
San Jose
United States

2021-04-21T18:22:38-04:00

Engineering – Software

Technical Leader, Switching Platform (Remote)

Canada,San Francisco,San Jose,United States,

<div id="main-content" class="wiki-content"> Meraki Software Engineers breathe life into our cloud-managed networking devices, which range from switches, routers, and wireless access points to desktop phones and security cameras. We leverage real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. Platform bring-up Engineers take the lead in building new Meraki products by integrating everything from bootloaders to web servers on prototype hardware. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. As a Technical Leader, you will focus on the following: <ul> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.</li> <li>Collaborate with our Hardware Engineering team on component selection and high-level architecture for new Meraki products.</li> <li>Collaborate with our manufacturing partners to develop secure, reliable, and scalable manufacturing processes.</li> <li>Integrate vendor board support packages and software development kits with our firmware and build system.</li> <li>Develop, port, and debug Linux device drivers.</li> <li>When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.</li> <li>Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development.</li> <li>Have solid experience with ethernet switching chipsets (i.e. Broadcom, Marvell, etc.).</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.</li> <li>Have experience reading schematics and data sheets.</li> </ul> Bonus points for: <ul> <li>Experience writing device drivers.</li> <li>Upstreaming Linux patches.</li> <li>Experience with multi-threaded or parallel programming.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div>

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Technical Leader, Test Automation Engineer - MR
Remote within US

2021-04-21T11:23:45-04:00

Engineering – Software

Technical Leader, Test Automation Engineer - MR

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>About the team:</h2> You will join the MR firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a Senior QA Automation engineer who is as passionate about quality as we are! Your contributions will make direct impact to the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. <h2>As a Technical Leader, Automation Engineer you will focus on the following:</h2> <ul> <li>Grow and scale the existing automation framework to support complex testing scenarios and cross-team integrations</li> <li>Work closely with software developers and functional test engineers to automate testbeds end to end from automating configuration of test devices, to running tests through Jenkins jobs, all the way to getting a UI page with pass/fail metric to display test results for analysis</li> <li>Identify and take ownership of areas to make the framework more flexible and re-usable with an eye on object oriented design</li> <li>Maintain and enhance the internal test analysis UI dashboard - add UI pages for new test results analysis</li> <li>Mentor junior engineers and provide technical guidance in scoping out their projects</li> <li>Collaborate with other engineers across product teams to continually improve our testing practices while being comfortable with fast changing priorities</li> <li>Provide technical leadership to the larger MR team: weighing in on testing and quality priorities, projects going on across the team, etc.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a BS/MS in Computer Science, Computer Engineering, or an equivalent amount of related experience</li> <li>Have 10+ years of experience in Software Quality Assurance with a focus on test automation</li> <li>Have expert level knowledge of scripting languages such as Python or Ruby</li> <li>Have hands-on experience designing, implementing and scaling Automated test frameworks</li> <li>Experience with building or maintaining Web Frameworks, Microservices and APIs</li> <li>Have strong computer networking knowledge (IPv4, TCP, UDP, VLAN, DHCP, DNS, HTTP, etc)</li> <li>Have experience in analyzing Wireshark packet captures to troubleshoot issues</li> <li>Have Agile development and CI/CD experience</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Using development infrastructure tools, such as Jenkins, Git, Gerrit, JIRA</li> <li>WiFi protocol knowledge (802.11 a/b/g/n/ac/ax, etc)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Wi-Fi QA Engineer - MR
San Francisco
San Jose

2021-04-21T11:23:45-04:00

Engineering – Software

Technical Leader, Wi-Fi QA Engineer - MR

San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>About the team:</h2> You will join the MR firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a Lead QA engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. <h2>As a Lead WiFi QA Engineer, you will focus on the following:</h2> <ul> <li style="font-weight: 400;">Architect and execute test plans and testbeds to support next generation WiFi products and features</li> <li style="font-weight: 400;">Own test topologies and testbeds from topology-diagram inception, to proof of concept test beds that scale well, all the way to a production test in our release cycle</li> <li style="font-weight: 400;">Collaborate with Software teams (Platform, Features etc) as well as Hardware and Product Management teams to develop reliable and scalable testing processes for existing and upcoming products and software features</li> <li style="font-weight: 400;">Collaborate with WiFi chipset vendors on a regular basis to fix and solve low level WiFi issues that might block releases</li> <li style="font-weight: 400;">Collaborate with Hardware team and Joint Device Manufacturers (JDM) to define testing processes at the manufacturing stage</li> <li style="font-weight: 400;">Mentor junior engineers and provide technical guidance in scoping out their projects</li> <li style="font-weight: 400;">Collaborate with other engineers across product teams to continually improve our testing and quality practices</li> <li style="font-weight: 400;">Provide technical leadership to the larger MR team: weighing in on testing and quality priorities, projects going on across the team, etc.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have a BS/MS in Computer Networking, Electrical Engineering, Computer Science or equivalent experience</li> <li style="font-weight: 400;">Have 10+ years of experience in Software Quality Assurance</li> <li style="font-weight: 400;">Have 7+ years of experience in WiFi QA and testing technologies/tools</li> <li style="font-weight: 400;">Have expert-level knowledge of 802.11 protocols and enterprise WiFi use cases</li> <li style="font-weight: 400;">Have strong Computer Networking (VLANs, DHCP, TCP, VoIP, IPv6) knowledge</li> <li style="font-weight: 400;">Have strong experience in analyzing Wireshark packet captures (wired and wireless) to solve low level issues</li> <li style="font-weight: 400;">Have experience in creating and executing system-level test plans with automation and scalability in mind</li> <li style="font-weight: 400;">Have basic experience with test automation and scripting (bash, ruby or python etc)</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Expertise in test automation (Ruby or Python)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Wireless Platform (Remote)
Canada
San Francisco
San Jose
United States

2021-04-21T18:22:38-04:00

Engineering – Software

Technical Leader, Wireless Platform (Remote)

Canada,San Francisco,San Jose,United States,

<div id="main-content" class="wiki-content"> <div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year. As a Technical Leader, you will focus on the following: <ul> <li>Define next generation architecture, mentor junior engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping products</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> Bonus points for: <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div> </div>

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UI Test Automation Engineer, MS (Remote)
San Francisco

2021-04-30T12:35:06-04:00

Engineering – Software

UI Test Automation Engineer, MS (Remote)

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is essential to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to tackle problems and answer questions about their networks. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will have a direct impact on the success of our team’s mission, not to mention our customer’s lives. <h2>Example projects of a Test Automation Engineer:</h2> <ul> <li>Articulating test plans and prioritizing them for automation</li> <li>Building out our suite of automated tests for our feature set</li> <li>Assisting in the development of our testing framework</li> <li>Integrate end to end tests into build pipelines</li> <li>Create dashboards for monitoring and alerts around test failures</li> <li>Develop and evangelize good testing practices</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>You have 5+ years hands on experience building and maintaining test suites, preferably with open source frameworks such as Cypress, Selenium, etc.</li> <li>You have experience with scripting languages like Ruby, Python, and JavaScript</li> <li>You are a proven technical communicator</li> <li>You are an enthusiastic advocate for testing best practices</li> <li>You use data and metrics to inform decisions</li> <li>You are able to weigh technical trade-offs against business goals</li> <li>You hold deep technical curiosity</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Cucumber and Cypress</li> <li>Experience with Rails</li> <li>Experience with Postgres or other RDBMS</li> <li>Experience with CI systems</li> <li>Experience with Docker and/or other container technologies</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Web Backend Engineer
Remote within Canada
Remote within US
San Francisco

2021-04-30T12:34:57-04:00

Engineering – Software

Web Backend Engineer

Remote within Canada,Remote within US,San Francisco,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Senior Rails Engineer, you will collaborate with different teams to design, plan, and build new systems to help run data pipelines within Meraki. With the help of product managers and business operations, you will construct intuitive and powerful workflows to solve important technical problems and help run the Meraki business. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our teams will configure and monitor pipelines across the business. Our engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>Example projects of a Senior Web Backend Engineer:</h2> <ul> <li>Designing and implementing a pub-sub messaging service for the Finance team to accurately recognize revenue.</li> <li>Analyzing performance bottlenecks in generating device configurations for customers with many 1000s of devices and re architecting this code to be scalable.</li> <li>Architect, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li>Improve and scale backend jobs that run against every network across our cloud.</li> <li>Build systems that process raw data and create intuitive and interesting insights.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of experience writing professional production code</li> <li>Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li>Can implement good database design in a relational database (we use Postgres).</li> <li>Have experience working cross-functionally with teams such as finance and operations</li> <li>Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li>Experience or interest in networking</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Engineering – Hardware

Electromechanical Sourcing Manager
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Hardware

Electromechanical Sourcing Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Sourcing Manager for our Electromechanical commodity to support the design & manufacturing of our networking hardware. In this role, you will own and drive the strategy for electromechanical commodity sourcing including the commercial, operational and technical performance of the supplier base partners. You will manage the quality, product and material availability, and cost that spans across all product lines. You Will: <ul> <li style="font-weight: 400;">Lead supplier sourcing/selection activities for complete product life cycle</li> <li style="font-weight: 400;">Establish and execute a commodity sourcing strategy</li> <li style="font-weight: 400;">Influence cross-functional decisions with EM suppliers’ roadmaps in mind</li> <li style="font-weight: 400;">Manage supplier relationships to optimize quality, cost, responsiveness, and timely delivery</li> <li style="font-weight: 400;">Manage Cost and Agreement negotiations</li> <li style="font-weight: 400;">Ensure supply continuity, support critical shortage mitigation and drive to resolution</li> <li style="font-weight: 400;">Conduct Annual Business Reviews and manage Supplier Performance</li> <li style="font-weight: 400;">Team up with SQE to perform manufacturing site audits</li> <li style="font-weight: 400;">Support Quality team for any quality-related issue or improvements</li> <li style="font-weight: 400;">Maintain knowledge of market trends including cost structures and key components</li> </ul> You Have: <ul> <li style="font-weight: 400;">BS/MBA in Supply Chain/Operations or a related technical field</li> <li style="font-weight: 400;">10+ years of Sourcing experience in Interconnect, PSU or PCB commodity</li> <li style="font-weight: 400;">Technology management and demonstrated experience managing supplier performance</li> <li style="font-weight: 400;">Familiarity with the hardware development process</li> <li style="font-weight: 400;">Ability to influence, negotiate, build consensus and make key strategic decisions</li> <li style="font-weight: 400;">Able to travel up to 20%, international</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Embedded Engineering Manager, Hardware
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Hardware

Embedded Engineering Manager, Hardware

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking an industrious individual and software engineering technical specialist for the full Meraki product portfolio. Our Board Support Package Engineer will play a multifaceted role, connecting with Meraki’s Hardware and Software groups, vendors, and overseas JDM partners. They will be the driving force in communicating and advising sophisticated software assignments to the local and non-local teams. The desired candidate will have the ability to work as an individual contributor and as well as be a manager and mentor to a small but effective team. Additional roles include IoT investigations and general NPI improvements. S/he will work across all of Meraki’s product lines -- including new additions -- and do so across our widespread JDM ecosystem. Join our high-impact team and work with every part of the machine that brings the Meraki magic to market! <h2>You Will:</h2> <ul> <li>Collaborate with firmware resources and incorporate feedback into the development plan</li> <li>Test BSP/SDK to bring POCs and early samples to minimum functionality</li> <li>Validate manufacturing functions in hardware</li> <li>Coordinate with JDMs to outline block diagrams and schematics to ensure accurate hardware designs are followed</li> <li>Develop architecture, author PRDs, and lead RFQs for our new security portfolio</li> <li>Validate and iterate on layout and schematics, and drive vendor approvals</li> <li>Collaborate with Quality to build a testbed for firmware release qualification and validation</li> <li>Develop Meraki drivers for custom circuitry for peripherals such as fans, sensors, and power supplies</li> <li>Define and maintain firmware structural standard across Meraki platforms (memory mapping, RTL code, LED drivers, etc)</li> <li>Collaborate with NPI teams; including ME, sourcing, packaging, certification, and quality; and provide technical mentorship as needed</li> <li>Work both independently and cross-functionally to ensure timely results</li> </ul> <h2>You Have:</h2> <ul> <li>BS and/or MS in Electrical Engineering or related field</li> <li>7+ years of technical leadership experience in embedded networking platform development</li> <li>Proven experience managing teams who have shipped and supported embedded networking platforms</li> <li>Extensive board bring-up experience including but not limited to ARM and x86</li> <li>Expertise in Layer 2 and Layer 3 switching</li> <li>Background in platform software bring up & development on Cisco products, preferably enterprise IOS-XE Catalyst product line</li> <li>Good understanding of hardware architecture and schematics.</li> <li>Experience in coordinating and working with multi-functional teams, such as hardware, diagnostic and third-party vendors to ensure smooth operation and ship on time</li> <li>Participate in silicon and product roadmap decisions, provide schedules and resource estimates, and drive successful chip bring-up, validation, prototype/DevKit support, and eventual product mass deployment</li> <li>Familiarity with memory architectures and characteristics such as EEPROM, SPI Flash, NAND, eMMC, DRAM, and SRAM</li> <li>Strong understanding of software and hardware interaction</li> <li>Skilled with oscilloscopes, logic analyzers, bus analyzers, JTAG debuggers</li> <li>Familiarity with bus protocols I2C, SPI, UART, and ethernet (10/100/1G, NBaseT, MGig, PoE)</li> <li>Ability to travel up to 25% to Taiwan and China</li> </ul> <h2>Nice to Have:</h2> <ul> <li>Familiarity with manufacturing processes and build management</li> <li>IoT experience including sensor development</li> <li>Cultural proficiency and understanding of Taiwanese and Chinese cultures</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Manufacturing Engineer
Taipei

2021-04-21T11:23:45-04:00

Engineering – Hardware

Manufacturing Engineer

Taipei,

At Cisco Meraki, we are known for simplifying technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! WHAT YOU'LL OWN <ul> <li>Be a key contributor within the Manufacturing Process Team in a department wide effort to standardize Manufacturing processes and specifications.</li> <li>Encourage and require the JDMs to document & follow Meraki standard processes for NPI, Sustaining & RMA activities.</li> <li>Work onsite with JDMs & other vendors to bring-up new processes, as needed.</li> <li>Enforce & review SoP docs and SPC specs (Yield, Cpk, GR&R), during phase gate transitions and periodically for sustaining production.</li> <li>Conduct audits of factory processes.</li> <li>Provide oversight during critical production stages.</li> </ul> WHAT YOU BRING <ul> <li>A good understanding of Offshore Mfg. models (CM, JDM, ODM)</li> <li>5+ years of experience at an electronics manufacturing factory</li> <li>Working knowledge of statistical methods (SPC, AQL), as used in a Mfg. context.</li> <li>Clarity in documenting issues. Persistence in following up on root cause analysis & corrective actions by responsible parties.</li> <li>Excellent communication skills with internal teams and external partners.</li> <li>Position is based in Taiwan but must be willing to travel around the Asia/Pacific region and occasionally to the US.</li> <li>BS/MS in IE/EE/ME or equivalent.</li> </ul> BONUS <ul> <li>Proficiency in Google Docs / MS Office, Agile</li> <li>Knowledge of any programming language (preferably scripting), for ad hoc testing of product issues.</li> <li>3D Modeling knowledge, SolidWorks / CREO</li> <li>Mandarin & English language skills</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Materials Planning Manager
Taipei

2021-04-21T11:23:45-04:00

Engineering – Hardware

Materials Planning Manager

Taipei,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Materials Manager to join Cisco Meraki’s Supply Chain group. In this role, you will ensure continuity of supply and materials in support of Meraki Sales. You will be responsible for materials management and helping drive process improvements across the supply chain. This role will be based in Taiwan. What you'll do : This role requires for someone to partner and develop positive relationships with JDMs and suppliers to develop key Supply Chain/Material processes. Responsible for readiness, availability, and visibility of materials vital to meet production schedules and overall supply/demand goals. Drive upside flexibility and build allocation strategies for constrained products that improve revenue. Identify E&O and other material risks, recommend a critical course of action, and own efforts to mitigate liabilities to the business, prepare and communicate critical materials updates for NPIs, Sustaining and EOL materials, perform periodic Supply Chain audits to monitor JDM’s execution and to ensure accuracy of data in use by JDM. Able to travel up to 20% Internationally You Are: Extraordinarily clear! You are an excellent listener, making complex simple, can pinpoint what compels an audience, able to work between cross-functional teams, conflict resolution, advise team members on building consensus. Use data and team member inputs to make decisions on prioritisation, resource allocation, set measures for success and are committed to quantifying the impact. Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view. Protector - protective of Meraki’s talent! Education and Experience: <ul> <li>Bachelor’s preferably in Supply Chain, Industrial Engineering or a related field, 7-10 years of purchasing, supply chain, material planning experience in consumer electronics or hi-tech manufacturing industry</li> <li>Exposure to contract manufacturing/JDM model, knowledge of ERP Operating Systems, outstanding user of Excel, VBA, Python, or similar data visualization tool is preferred</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can embrace new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Packaging Engineer
Taipei

2021-04-30T03:08:50-04:00

Engineering – Hardware

Packaging Engineer

Taipei,

At Cisco Meraki, we are known for simplifying technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! The Project Manager/Packaging Engineer position is a design-focused role working with our JDM partners, Taiwan-based support team, and the Hardware Engineers and Designers, to help both create and support projects and products that are being manufactured throughout Taiwan and China. Manufacturing process and an understanding of labor models will be critical to this role. While having projects that will need design support, there will also be collaboration in regards to package testing and troubleshooting, while also keeping in mind distribution efficiencies. Additional duties will be managing parts within our PLM system, modifying or updating print layouts, as well as label and document creation. Travel throughout the Taipei/Hsinchu areas will be constant with some travel to further regions within Taiwan and some trips to both China as well as the US to a far lesser degree. <h2>Responsibilities</h2> <ul> <li>Create packaging solutions for products designed for/by the Meraki Hardware team</li> <li>Understand and diagnose issues with packaging with a focus on sustainability and ROI.</li> <li>Work directly with JDMs and Factories to initiate/diagnose packaging assembly for optimal labor and quality throughput</li> <li>Create and manage part management within Oracle Agile PLM</li> <li>Source new materials for optimal packaging creation and sustainability</li> <li>Constant communication with the team based in the US for project updates and details</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>5+ years of packaging development and project management experience</li> <li>SolidWorks/Creo, Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Oracle Agile expertise</li> <li>Pallet/Distribution modeling skills to evaluate cost analysis and efficiencies</li> <li>ISTA Testing knowledge and experience</li> <li>Factory/JDM/Line experience a plus!</li> </ul> <h2>Minimum Qualifications</h2> <ul> <li>Experience in Project Management (PMP a plus!)</li> <li>BA/BS degree in Design or Package Engineering/Design</li> <li>Above average skills in English/Mandarin literacy</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Design/Mechanical Engineer
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Hardware

Product Design/Mechanical Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki’s products balance a streamlined, flawless aesthetic with the sophisticated thermal challenges and manufacturability considerations inherent to intricate electronic systems. We need a Product Designer/Mechanical Engineer who wants to put their knowledge of mechanical engineering toward the task of crafting beautiful products that seem effortlessly chic. As our products increase in number and complexity, you will supervise the practical aspects of design: collaborating with our Hardware Program Managers on its form and function, working with manufacturers on iteration, and be responsible for the transition of the product from concept sketch to mass production. You Have:  <ul> <li style="font-weight: 400;">3+ years of experience crafting sophisticated consumer electronics.</li> <li style="font-weight: 400;">CAD skills with industry-standard software (Creo preferred) and strong ID and surfacing skills</li> <li style="font-weight: 400;">Knowledge of manufacturing processes and DFM.</li> <li style="font-weight: 400;">Experience with part and product design validation.</li> <li style="font-weight: 400;">Experience in detailed mechanical design by ODM/JDM partners.</li> <li style="font-weight: 400;">Diligent in detailing issues! Persistence in following up on root cause analysis & corrective actions by the responsible parties.</li> <li style="font-weight: 400;">Knowledge of high volume manufacturing processes, including but not limited to: plastic injection molding, die casting, and sheet metal forming.</li> <li style="font-weight: 400;">Unparalleled mechanical and design intuition. Excellent communication skills with internal teams and external partners.</li> <li style="font-weight: 400;">Sketching abilities.</li> <li style="font-weight: 400;">Bachelor's in Mechanical Engineering required. Master's degree is a plus.</li> </ul> You Are:  <ul> <li style="font-weight: 400;">Passionate about industrial design and the user experience!</li> <li style="font-weight: 400;">Fiercely collaborative. You invite and act on different points of view. You connect with others and believe in the power of sharing ideas</li> <li style="font-weight: 400;">Able to travel up to 25% to Taiwan and China.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Strategic Electrical Sourcing Manager
San Francisco

2021-04-21T11:23:45-04:00

Engineering – Hardware

Strategic Electrical Sourcing Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking an experienced Sourcing Manager who is looking to grow into a role of managing and negotiating with Silicon partners. In this role, you will act as the primary contact for selecting vendors, negotiation, and supplier management. You will own the engagement with the supply base, support the development organization, and implementation of product strategy with best-in-class pricing, flexibility, and supply assurance. This job requires someone who can work closely with the Hardware team and communicate and influence the silicon commodity strategy. You have:  <ul> <li style="font-weight: 400;">2+ years of experience in sourcing and managing Silicon suppliers (CPU/Sensor/memory/RF) with exposure to key players in the industry.</li> <li style="font-weight: 400;">BS in Electrical Engineering, Computer Science or similar strongly preferred. Additional years of proven experience (outlined above) considered in lieu of a relevant degree.</li> <li style="font-weight: 400;">Excellent knowledge of the component manufacturing process.</li> <li style="font-weight: 400;">Extensive negotiation experience with global suppliers and demonstrable success in cost reduction.</li> <li style="font-weight: 400;">Consistent track record in researching, building, and maintaining cost models that enable product road map decisions.</li> <li style="font-weight: 400;">Ability to sell Meraki technical strategies to the supply base for strategic relationship building and investment</li> <li style="font-weight: 400;">Ability to influence engineering designs by recommending 2nd source or new technologies</li> <li style="font-weight: 400;">Able to travel up to 20% to Asia, especially Taiwan and China.</li> </ul> Bonus if you have:  <ul> <li style="font-weight: 400;">Experience with component specification analysis and/or experience in comparing datasheets.</li> <li style="font-weight: 400;">Experience in optics (lens) and sensor technology for camera development</li> <li style="font-weight: 400;">Experience in semiconductor Engineering, product management, or NPI product operations.</li> </ul> Does this sound like you? We’d love to hear from you. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Supply Chain Business Analyst
San Jose

2021-04-23T12:10:56-04:00

Engineering – Hardware

Supply Chain Business Analyst

San Jose,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Meraki’s Supply Chain Transformation Team drives the business process automation and transformation for the entire NPI and sustaining product lifecycle. We are looking for an “Inspiring leader” who evangelizes our vision and drives transformation using an inventive approach. As a Business Analyst within HW Engineering Transformation, you will collaborate with IT and other cross-functional teams to drive onboarding of Meraki products and engineering processes within PLM, including new capabilities, new business models & processes. You will own critical tools for HW engineering in the areas of PLM, sourcing, and material planning, and ensure flawless partner engagement. This will include crafting and executing a robust operation model, and drive key improvements and enable user adoption.  Who You Are <ul> <li style="font-weight: 400;">Experienced in end-to-end Supply Chain and product lifecycle management process</li> <li style="font-weight: 400;">Experienced in PLM Tools and Supply Chain ERP, and how they impact business execution, implementation, and standard methodologies</li> <li style="font-weight: 400;">Data-driven!</li> <li style="font-weight: 400;">An evangelist of the value stream and process mapping!</li> <li style="font-weight: 400;">Outstandingly clear! You can distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</li> </ul> You Have:  <ul> <li style="font-weight: 400;">The ability to work fluidly across many teams, with a knack for motivating and encouraging others</li> <li style="font-weight: 400;">Operate with utmost urgency and is eager to learn and apply new methods & standard methodologies</li> <li style="font-weight: 400;">Work with your internal and external partners to collect, validate, and maintain business flows with Visio or other process flow software.</li> <li style="font-weight: 400;">Own and drive a roadmap of capabilities in your domain that progress the objectives of your organization</li> <li style="font-weight: 400;">A Bachelor’s Degree with relevant Product Life Cycle experience.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Supply Chain Manager
San Francisco

2021-04-28T14:13:58-04:00

Engineering – Hardware

Supply Chain Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Supply Chain Manager to join Cisco Meraki’s Supply Chain group. In this role, you will own the end-to-end execution of supply plans and manage supply availability to ensure sales plan attainment. You will: <ul> <li style="font-weight: 400;">Be responsible for readiness, availability, and visibility of finished good's supply vital to meet overall supply goals</li> <li style="font-weight: 400;">Partner with JDMs and tier suppliers to develop a proven supply planning processes</li> <li style="font-weight: 400;">Collaborate with Sales, PM, & Engineering to support launches and transitions of products from NPI, Sustaining and EOL</li> <li style="font-weight: 400;">Optimize overall Supply Plan and ensure Inventory meets required thresholds</li> <li style="font-weight: 400;">Drive upside flexibility and build allocation strategies for constrained products that improve revenue</li> <li style="font-weight: 400;">Identify E&O and other material risks, recommend a critical course of action, and own efforts to mitigate liabilities to the business</li> <li style="font-weight: 400;">Prepare and communicate critical materials updates for NPIs, Sustaining and EOL materials</li> <li style="font-weight: 400;">Develop positive relationships with JDMs and suppliers</li> </ul> You Are:  <ul> <li style="font-weight: 400;">Outstandingly clear! You can distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</li> <li style="font-weight: 400;">You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</li> <li style="font-weight: 400;">You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying impact.</li> <li style="font-weight: 400;">Fiercely collaborative! You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</li> <li style="font-weight: 400;">You invest in your team’s development, both technically and career-wise. You take the time to know what inspires and motivates each person and contribute to making work meaningful.</li> <li style="font-weight: 400;">Protector. You are protective of Meraki’s talent.</li> </ul> You Have:  <ul> <li style="font-weight: 400;">Bachelor’s/Master’s degree, preferably in Supply Chain, Operations or Engineering.</li> <li style="font-weight: 400;">5-7 years of supply chain management experience</li> <li style="font-weight: 400;">Strong understanding of ERP/MRP, Capacity, and Inventory Management strategies</li> <li style="font-weight: 400;">Proven experience working with Asia-based manufacturers</li> <li style="font-weight: 400;">Ability to travel internationally, up to 20% as needed.</li> <li style="font-weight: 400;">Superuser of Excel, VBA, Python, or similar data visualization tool is preferred</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Channel Sales

Channel Account Manager
Chicago

2021-04-21T11:23:45-04:00

Channel Sales

Channel Account Manager

Chicago,

As a Channel Account Manager for Cisco Meraki your primary responsibility will be to drive revenue growth of our National partner: CDW. This is an exciting opportunity to develop creative lead generation and sales incentive ideas while building a personal brand and representing Cisco Meraki. You will utilize your exceptional presentation and relationship building skills to convey Cisco Meraki’s value proposition to large groups of sales people as well as conduct sales trainings. You will also work closely with both the inside and field sales teams to ensure we get the most benefit from both partners through lead sharing campaigns, marketing programs, incentives, sales and technical training, and events. Successful candidates will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and consistent track record of success, we want to hear from you. <h2>Responsibilities</h2> <ul> <li>Develop and leverage executive partner relationships to grow Meraki consideration across all levels of the partnership</li> <li>Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans</li> <li>Develop and lead all aspects of marketing and incentive programs to drive sales</li> <li>Coordinate sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner Meraki sales reps</li> <li>Collaborate with the Nationals Channel Team to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <h2>Requirements</h2> <ul> <li>Proven experience in sales or channel management.</li> <li>Excellent interpersonal and facilitation skills</li> <li>Desire to build an elite channel program</li> <li>Tenacious and aggressive “hunter” mentality</li> <li>Strong executive presence and financial acuity</li> <li>BA/BS</li> </ul> Must be authorized to work in the U.S. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Channel Account Manager - ASEAN
Singapore

2021-04-21T11:23:45-04:00

Channel Sales

Channel Account Manager - ASEAN

Singapore,

We are seeking a highly entrepreneurial Channel Account Manager (CAM) to join a high performing channel sales team. You will be responsible for initiating, maintaining and growing strong channel partnerships across ASEAN market and driving rapidly growing revenue from our most strategic partners; the goal is to have partner growth outpace Meraki regional growth! This is an exciting opportunity to build outstanding lead generation and sales incentive ideas, while building a personal brand and representing Cisco Meraki. You will utilize your engaging presentation and relationship building skills to convey Cisco Meraki’s value proposition to large partner audiences across multiple business functions. You will work closely with our sales organization to ensure close alignment on creative marketing campaigns, sales, technical enablement and partner strategy. You will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and a solid track record of success, we want to hear from you. You Will: <ul> <li>Drive outstanding Y/Y partner revenue growth</li> <li>Manage existing relationships across all levels of your partner organization</li> <li>Generate enthusiasm and passion for Meraki products among partner teams</li> <li>Build and maintain business plans</li> <li>Develop creative lead generation and sales incentive programs to increase sales</li> <li>Deliver sales and technical trainings for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Develop collateral, sales tools, lead-sharing campaigns and marketing programs.</li> <li>Design and project manage partner service creation</li> </ul> You Have: <ul> <li>A minimum of 4 years’ experience dealing with partners in the industry</li> <li>In-depth understanding of the partner landscape in ASEAN</li> <li>Proven technical aptitude</li> <li>Willingness to travel up to 50%</li> <li>Experience leading the complete life-cycle of a project</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Channels & Distribution Director - APJC
Singapore

2021-04-26T22:34:46-04:00

Channel Sales

Channels & Distribution Director - APJC

Singapore,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free hardworking people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an ambitious team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results. As the Meraki Channels & Distribution Leader for the APJC region, you will directly lead a team of Channel & Distribution Account Managers that are responsible for encouraging and developing partners that will win with Meraki today and tomorrow. At Meraki, our goal as leaders is to grow and develop forward-thinking teams! The strength of our team is the foundation of our success! For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. An extraordinary team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. Commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki. <h2>What you will do:</h2> <ul> <li>Hire, mentor, and develop a hungry and passionate channel sales team for your region</li> <li>Deliver against our sales goals and build strong internal and external relationships in service of an outstanding customer and partner experience</li> <li>Drive the strategy and executive relationship with partners</li> <li>Work together with all Meraki cross-functional teams in the region in support of the APJC Sales Leader and Field Sales Director to build culture and shared vision</li> <li>Work with Cisco teams to ensure Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our joint GTM approach to drive growth</li> <li>Own management sponsorship and execution with strategic partners and/or distributors</li> <li>Use weekly team check-ins, metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</li> </ul> <h2>You are:</h2> <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. You invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> <li>Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency</li> </ul> <h2>Minimum Requirements:</h2> <ul> <li>BA/BS or equivalent practical experience</li> <li>8+ years sales experience</li> <li>2+ years of director level sales experience leading teams</li> <li>Proven sales leadership ability in motivating teams, overachieving targets, and successfully working with a broad range of channel partners</li> <li>Exceptional communication skills, both in presenting to partners and stakeholders, but also in reducing complex ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines</li> <li>Significant travel required (40 – 60%)</li> </ul> <h2>Preferred Requirements:</h2> <ul> <li>A deep understanding and interest in networking technology, software, or IT</li> <li>Fluency in English</li> <li>International work experience a plus</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Channel Segment Specialist
United States

2021-04-21T11:23:45-04:00

Channel Sales

Channel Segment Specialist

United States,

We are looking for our next Channel Segment Specialist to support our world-class partner community aligned to the Global Enterprise Segment. You will be responsible for driving rapidly growing revenue from our most strategic partners, and unlocking new routes to market by seeking, finding, onboarding and enabling new partners. We do this by wearing many hats; maintaining Executive-level relationships, crafting business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and real passion for our products and the results have been exponential growth. We focus on truly understanding the business of each one of our outstanding partners and developing strategies to make them more profitable. The Meraki Channel Account Management team is often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and we work with a “we win together” approach. Are you looking to fully take on ownership of your own business? Ideally, this person will solve problems, be self-motivated, and enjoy collaboration with peers and leadership to continue not only to evolve partners within the Global Enterprise Segment, but to also grow your own professional skill set. Responsibilities: <ul> <li>Manage relationships with strategic partners and GES stakeholders and drive revenue growth</li> <li>Act as strategic business partner to GES leadership team and work to stitch together sales and channel priorities to drive net new growth in the GES market</li> <li>Win hearts and minds for Meraki among the greater Cisco organization and within the Meraki partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and manage marketing and incentive programs to drive sales within GES</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the Meraki Channel Account Managers to support the overall growth of our channel partners within GES</li> </ul> Qualifications: <ul> <li>Location: Any major US city within 1 hour of an airport</li> <li>5+ years' experience in channel management, channel sales, direct sales or consulting</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build an extraordinary channel program</li> <li>Willingness to travel (~50%)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Distribution Account Manager – China
Shanghai

2021-04-21T11:23:45-04:00

Channel Sales

Distribution Account Manager – China

Shanghai ,

<div class="MSWordContent"> Are you looking for an inspiring and positive company? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun)! Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. Cisco Meraki is looking for the next Distribution Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly growing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, crafting business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally. This position is based in Shanghai, Greater China. <h2>Responsibilities:</h2> <ul> <li>Support and strengthen executive, sales, marketing, and operations-level relationships with distributors</li> <li>Drive logistical, technical and sales readiness within distribution</li> <li>Manage and optimize order/operations flow with Cisco Meraki fulfillment</li> <li>Implement marketing and market development plans with assigned distributors to drive 2-Tier revenue growth</li> <li>Communicate programs, promotions, and product launches to Distribution sales teams and analyze trends</li> <li>Communicate effectively across Cisco and distributors to ensure the best possible outcomes</li> </ul> <h2>Qualifications:</h2> <ul> <li>Proven track record of effectiveness and over-performance in sales or partner management role</li> <li>Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential</li> <li>Prefer previous experience working with IT Distributors</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Able to travel 25% - 50% of time</li> <li>University Degree preferred</li> </ul> Does this sounds like you, what are you waiting for? Apply now! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.” </div>

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Strategic Sales Manager - Service Providers - Nordics
Sweden

2021-04-28T12:54:52-04:00

Channel Sales

Strategic Sales Manager - Service Providers - Nordics

Sweden,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! As a Strategic Sales Manager on the Service Provider (SP) Sales team, you will be responsible for building and maintaining relationships with large Service Providers in the Nordics. You’ll be playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial approach. Your success will be dependent not only on your ability to sell, but also on the relationships you cultivate with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality! Are you ready for your next challenge? If so, we want to connect with you. <h2>You will:</h2> <ul> <li>Acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Close sell-to opportunities (ex: Public Wi-Fi, internal use) generating new revenue for Meraki</li> <li>Partner with Cisco and Meraki account teams to close deals with end-users</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Diversify the sales strategy based on market segmentation</li> <li>Agree GTM plan with the assistance of Cisco programs, setting precise governance to track progress and adjustments</li> <li>Build relationships with the Meraki API ecosystem in order to extend the capabilities of Meraki powered services</li> <li>Negotiate business relationships and contracts</li> </ul> <h2>You have:</h2> <ul> <li>Large scale strategic field sales experience across the Nordic region with the ability to work autonomously</li> <li>Background selling to or through service providers and/or selling managed services</li> <li>Proven ability to build new relationships, navigate complex organisations and influence multiple stakeholders</li> <li>Ability to navigate complex financial models</li> <li>Strong negotiation skills</li> <li>Validated decision-making ability</li> <li>Documented track record of sales success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Fluency in English AND Swedish</li> <li>Willingness to travel up to 50% when business travel resumes</li> <li>A passion for learning, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Strategic Sales Manager - Service Providers - Southern Europe
Italy
Spain

2021-04-28T10:45:49-04:00

Channel Sales

Strategic Sales Manager - Service Providers - Southern Europe

Italy,Spain,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! As a Strategic Sales Manager on the Service Provider (SP) Sales team, you will be responsible for building and maintaining relationships with large Service Providers throughout Southern Europe. You’ll be playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial approach. Your success will be dependent not only on your ability to sell, but also on the relationships you cultivate with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality! Are you ready for your next challenge? If so, we want to connect with you. <h2>You will:</h2> <ul> <li>Acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Close sell-to opportunities (ex: Public Wi-Fi, internal use) generating new revenue for Meraki</li> <li>Partner with Cisco and Meraki account teams to close deals with end-users</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Diversify the sales strategy based on market segmentation</li> <li>Agree GTM plan with the assistance of Cisco programs, setting precise governance to track progress and adjustments</li> <li>Build relationships with the Meraki API ecosystem in order to extend the capabilities of Meraki powered services</li> <li>Negotiate business relationships and contracts</li> </ul> <h2>You have:</h2> <ul> <li>Large scale strategic field sales experience across Southern Europe with the ability to work autonomously</li> <li>Background selling to or through service providers and/or selling managed services</li> <li>Proven ability to build new relationships, navigate complex organisations and influence multiple stakeholders</li> <li>Ability to navigate complex financial models</li> <li>Strong negotiation skills</li> <li>Validated decision-making ability</li> <li>Documented track record of sales success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Fluency in English plus Spanish and/or Italian</li> <li>Willingness to travel up to 50% when business travel resumes</li> <li>A passion for learning, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Enablement

Content Engineer - Switching/LAN
Remote within US

2021-04-29T14:24:59-04:00

Product Enablement

Content Engineer - Switching/LAN

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our beliefs? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and cameras, all led by Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Cisco Meraki is seeking a hardworking content engineer who has a deep expertise in IT networking, technical writing and training/enablement content creation! As a Content Engineer, you will be an extension of our product teams that crafts educational content aligned to your assigned product and technology domains. You’ll also help our instructional design team develop and review course content, student exercises, labs, and function as a subject matter expert to internal technical and non-technical team members. This role is part of our Product Enablement team. The Product Enablement team seeks to significantly increase market adoption and confidence in the Meraki platform by developing, delivering, enabling scalable and repeatable learning solutions that anticipate the training & enablement needs and increase platform awareness of all individuals who engage with Cisco Meraki to meet them wherever they are and however they learn best! <h2>What you’ll do:</h2> <ul> <li>Serve as a technical specialist within your product domains and provide consultancy services to Product Enablement and Meraki</li> <li>Develop content strategies aligned with product & training goals</li> <li>Design, develop, and distribute training tools and resources such as standard operating procedures, reference guides, presentations, and other end-user documentation utilizing your technical writing expertise</li> <li>Collaborate with other Product Enablement, engineering, product, and leadership resources to build highly scalable and compelling training documentation and labs</li> <li>Ensure the quality and consistency of enablement content throughout its life cycle</li> </ul> <h2>Who you are:</h2> <ul> <li>Comprehensive technical expertise in the areas of Wireless/LAN technology</li> <li>Shown project and program management</li> <li>Strong organizational skills and attention to detail</li> <li>Experience crafting technical training and enablement, content management, and content lifecycle management</li> <li>5+ years of experience within technical marketing, technical writing, or training development role</li> <li>Experience working on multi-functional teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>CCNP level technical understanding of wireless and wired LAN technologies</li> <li>Preferred experience with Meraki hardware and services</li> <li>Preferred experience in training, instructional design, curriculum development, and learning & development role</li> <li>Good communication skills</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Strategy & Operations Specialist – Product Enablement, Americas
Chicago

2021-04-21T11:23:45-04:00

Product Enablement

Strategy & Operations Specialist – Product Enablement, Americas

Chicago,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. The Product Enablement team is responsible for crafting best-in-class enablement experiences for Meraki audiences globally. We do this by developing, delivering, and enabling scalable programs and solutions that make Cisco Meraki technologies more accessible to everyone. Are you ready to join the team? PE programs are led globally, but Go-To-Market (GTM) strategy and operations are regionalized to better support regional sales priorities. In your first six months, you will focus on the planning, logistics, and communications associated with Meraki’s technical training programs, while coordinating with sales leaders and developing an understanding of sales strategies across the Americas. Subsequently, you will set GTM strategy and analyze/report on training activity for PE in the Americas. <h2>Responsibilities:</h2> Operations & Logistics (30-40%) <ul> <li style="font-weight: 400;">Plan and schedule regional training sessions</li> <li style="font-weight: 400;">Lead session registrations and regional communications</li> <li style="font-weight: 400;">Balance regional training requests against available resources</li> <li style="font-weight: 400;">Adapt program operations for specific regional needs</li> <li style="font-weight: 400;">Support and drive toward success of global PE objectives</li> </ul> Strategy & Engagement (60-70%) <ul> <li style="font-weight: 400;">Analyze training data to assess and prioritize strategies and initiatives</li> <li style="font-weight: 400;">Set annual and quarterly training goals that target regional enablement needs</li> <li style="font-weight: 400;">Lead communications and expectations with regional sales leaders in order to grow and improve sales usage of training programs</li> <li style="font-weight: 400;">Use tools and data (i.e. MicroStrategy and Salesforce) to report on and measure impact of training activity</li> </ul> <h2>Qualifications:</h2> Minimum Qualifications <ul> <li style="font-weight: 400;">3-4 years of relevant workplace experience</li> <li style="font-weight: 400;">Excellent writing, communication, and relationship-building skills</li> <li style="font-weight: 400;">Phenomenal teammate who loves engaging and solving problems</li> <li style="font-weight: 400;">Can-do demeanor, with a willingness to take initiative and make continual improvements</li> <li style="font-weight: 400;">Ability to lead and prioritize multiple workstreams while paying great attention to detail in a fast-paced, multifaceted environment</li> <li style="font-weight: 400;">Proficiency in Excel and PPT</li> <li style="font-weight: 400;">Bi-lingual in English and Spanish</li> </ul> <h2>Preferred qualifications</h2> <ul> <li style="font-weight: 400;">Strong analytical and critical thinking skills</li> <li style="font-weight: 400;">Professional working proficiency in Portuguese</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Technical Trainer
London

2021-04-21T11:23:45-04:00

Product Enablement

Technical Trainer

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters— running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. Our Product Enablement team helps to drive market adoption by developing, promoting, and delivering programs that build knowledge and create enthusiasm among participants! <h2>What you will do</h2> In this position, you are primarily responsible for evangelizing Cisco Meraki through our world-class CMNA & ECMS technical certification courses but also through other regional enablement initiatives. You will help Cisco Meraki partner and customer engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. We are looking for someone who will have technical knowledge and experience, communication skills, creativity, and a passion for teaching others about technology. <h2>Responsibilities:</h2>   <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) & Engineering Cisco Meraki Solutions (ECMS) training sessions throughout EMEAR</li> <li>Develop and deliver technical updates and customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> </ul> <h2>Requirements:</h2>   <ul> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Demonstrated project management skills and attention to detail</li> <li>Experience working with highly diverse and inclusive teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Preferred - 2nd European Language</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Finance

Analyst- Accounting Operations
San Francisco

2021-04-21T11:23:45-04:00

Finance

Analyst- Accounting Operations

San Francisco,

  Cisco Meraki is searching for an Analyst – Accounting Operations to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? What You Will Do: You are a dynamic, motivated, and enthusiastic individual who thrives in a rapidly changing environment. In this role, you will contribute to a broad spectrum of operational accounting areas in order to maintain records of assets, liabilities, profit, and loss, tax liability, or other financial activities within the organization. You will interact closely with other Meraki business teams as internal stakeholders and other Cisco wide finance teams. Key Responsibilities: <ul> <li>Contribute to accounting functions including transaction processing relating to Cash and Bank, Accounts Payable, Accruals, Prepaids, and Fixed Assets</li> <li>Perform procedures in Procure to Pay process such as purchase requisition review, supplier onboarding and contribute to payment batch</li> <li>Work cross-functionally with business leaders and teams, finance, accounting, tax, and audit to troubleshoot financial questions/concerns</li> <li>Responsible for certain month-end and quarter-end closing activities such as accruals, cash flow reporting, account reconciliations, indirect tax related, submissions for financial statement footnotes reporting</li> <li>Participate in controls as they relate to Audit/SOX compliance</li> <li>Drive process improvement, simplification, and automation and support other ad hoc projects</li> </ul> Required Qualifications and Skills: <ul> <li>Bachelor’s degree in business related field (Finance or Accounting preferred)</li> <li>3 to 5 years of related experience in Finance, Accounting, Audit or related areas</li> <li>Proficient in excel</li> <li>Foster positive work environment and ability to work on multiple deliverables in a fast-paced environment cross functionally</li> </ul> Nice to have qualifications: <ul> <li>Experience with Microsoft Great Plains or Oracle ERP systems such as Oracle Cloud Procure to Pay module</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Accountant
San Francisco

2021-04-21T11:23:45-04:00

Finance

Senior Accountant

San Francisco,

Cisco Meraki is searching for an experienced Senior Accountant to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?   What You Will Do: You are a dynamic, motivated, and enthusiastic individual who thrives in a rapidly changing environment. You will oversee the GL accounting for Meraki’s legal entities including a broad spectrum of accounting areas to maintain general ledger as needed.  Generate and interpret advanced financial records and statements for management. Maintain records of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization. Additional duties include:   <ul> <li>Manage legal entities’ month end close, including preparing/reviewing important workbooks and journal entries, performing technical accounting research and memos, conducting financial analysis and coordinating among team members to ensure closing on time</li> <li>Manage revenue accounting procedures including reviewing non-standard deals for all entities. Assist and support Meraki Software/License revenue accounting activities.</li> <li>Partner with the operations team to ensure correct inventory/cost accounting</li> <li>Manage intercompany accounts and review intercompany entries between Meraki and other Cisco entities.</li> <li>Review financial records and statements and present financial statements fluctuation analysis to controller and CFO monthly</li> <li>Review activities of assets, liabilities, profit and loss, tax liability, or other financial activities within the organization to ensure reasonableness, accuracy, and completeness</li> <li>Analyze financial data to prepare financial reports and prepare forecasts</li> <li>Reconcile balance sheet accounts and review those prepared by staff accountants</li> <li>Manage and partner with external consultants to complete annual tax returns and foreign statutory statements/audits</li> <li>Implement new accounting processes to support new business models and company growth, including country enablement initiatives</li> <li>Participate in the system and application implementation processes, including design, implementation, test and troubleshoot.</li> </ul>   Required Qualifications and Skills: <ul> <li>Bachelor’s Degree in Business Related field (Finance or Accounting preferred, CPA preferred)</li> <li>5 years of related experience in Finance, Accounting, Audit in medium to large multinational corporations</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency in Excel and PowerPoint</li> </ul>   Nice to Have Qualifications and Skills: <ul> <li>Knowledge of Great Plains Accounting and Oracle</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Sr. Financial Analyst , Supply Chain
Chicago
North Carolina
San Francisco

2021-04-21T11:23:45-04:00

Finance

Sr. Financial Analyst , Supply Chain

Chicago,North Carolina,San Francisco,

Senior Finance Analyst (Supply Chain Finance)  Cisco Meraki is searching for a Senior Finance Analyst to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? What You Will Do: Cisco Meraki is looking for an analytical, curious, and creative problem solver to join our Supply Chain Finance Team and play a key role in partnering with the business and driving and improving some of our strategic processes.  You will interact closely with various teams within Meraki and Cisco including Product Managers, Supply Chain, Sourcing, Hardware Engineering, Demand, and Operations to help execute strategy initiatives and identify risks and opportunities for cost savings.  You are a dynamic, motivated, and enthusiastic individual who thrives in a rapidly changing environment. In this role, you will contribute to a broad spectrum of finance areas to analyze, forecast, and report on inventory, COGs, Gross Margin, and other financial activities within the organization.  Serve as a finance partner and advisor to the Supply Chain and Operations teams to drive operational process improvements. Key Responsibilities: <ul> <li>Drive and manage monthly/quarterly quantitative and qualitative reporting and analyses of financial results to improve COGS lines, Gross Margin, Inventory, and Reserves in the P&L and Balance Sheet.</li> <li>Assist ad-hoc strategic and financial analyses, scenarios modeling in making better decisions using detailed, data-driven analysis from a financial perspective. </li> <li>Work cross-functionally with business leaders and teams, finance, accounting, tax, and audit to troubleshoot financial questions/concerns and leverage various forecast models, reporting systems and tools.</li> <li>Support business initiatives related to COGS (Freight, E&O, Warranty, and other nonmaterial spend) through regular monthly reviews with business partners, ensuring key issues, risks and opportunities, and business drivers are understood and highlighted with actionable insights.</li> <li>Improve business processes by identifying and closing operational gaps to increase accuracy and team efficiency.</li> <li>Drive process and reporting automation and other efficiencies for the finance team.</li> </ul> Required Qualifications and Skills: <ul> <li>Bachelor’s degree in business related field (Finance or Accounting preferred)</li> <li>5 years of relevant experience in Accounting or Finance organization in medium to large multinational corporations</li> <li>Proficient with Excel (VLOOKUPS, Pivot Tables) and PowerPoint</li> <li>Foster positive work environment and ability to work on multiple deliverables independently in a fast-paced environment cross functionally</li> <li>Excellent written and communication skills</li> </ul> Nice to have qualifications: <ul> <li>Experience with Microsoft Great Plains or Oracle ERP systems</li> <li>Experience with planning tools such as Essbase, Business Objects, Oracle, Oracle Cloud, Hyperion</li> <li>SQL experience and report design</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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HR / Staffing

Recruiting Lead, Product Management
San Francisco

2021-04-30T13:40:25-04:00

HR / Staffing

Recruiting Lead, Product Management

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is looking for a highly motivated and capable Recruiting Lead to join our technical recruiting team. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our Product Management team across multiple offices. This role is both a programmatic lead for our Product Management recruiting initiatives and a full-cycle Recruiter role with a responsibility to maintain a pipeline of candidates. You can effectively partner with our hiring managers to understand hiring needs, craft critical initiatives and mentor teammates to find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams. The role would be ideal for an experienced Recruiter with a strong interest in getting more involved in leadership including but not limited to inclusion and diversity projects, building programmatic approaches to upskilling hiring managers, and increase external hiring by 25% in the next fiscal year. We would expect this role to be 50% programs/operations/special projects and 50% full-cycle recruiting. <h2>What You Will Do:</h2> <ul> <li>Develop and drive an engaging candidate experience across product management. Evaluate candidate feedback, identify trends and gaps, and implement solutions to increase candidate satisfaction.</li> <li>Partner with our hiring managers and leadership team to fully understand the business and drive projects to completion. Example projects may include:</li> <li>Build repeatable, scalable recruiting practices from scratch including structuring roles with hiring manager and team to optimize for efficiency and throughput.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Vet various external organizations for partnerships to increase pipeline diversity and create innovative sourcing strategies.</li> <li>Serve as an advisor in crafting the assessment processes and utilize market data and expertise when leading new recruitment processes.</li> <li>Oversee the full life cycle of domestic and international recruiting efforts for experienced hires holding between 6-8 requisitions at a time. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and onboarding.</li> <li>Partner with leadership to review diversity data reports, educate teams on current state quarterly, and lead projects to achieve goals.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li>Mentor and guide other recruiting team members on key projects to enhance productivity. Build team morale and maintain compliance with applicable hiring practices.</li> </ul> <h2>Requirements Include:</h2> <ul> <li>5+ years of full-cycle recruiting experience with 1+ years working on diversity initiatives such as sourcing, partnerships, or strategy.</li> <li>Ability to grow and manage a high quality pipeline of candidates.</li> <li>Exposure to building recruiting processes from scratch using industry best practices for product management roles in particular.</li> <li>Excellent communication and relationship-building skills. Experience working with management and key cross-functional partners internally (e.g. Legal, Finance, HR, Talent Ops, etc.).</li> <li>Articulate ideas clearly and succinctly and deploys influence when necessary. Strong consultative skills with an emphasis on tact and diplomacy.</li> <li>Experienced at prioritizing high exposure projects.</li> <li>Passion for improving access to opportunities for underrepresented groups.</li> </ul> Does this sound like you? We’d love to hear from you! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Recruitment Coordinator - APJC
Singapore
Sydney

2021-04-26T22:35:10-04:00

HR / Staffing

Recruitment Coordinator - APJC

Singapore,Sydney,

To support our growth, the Meraki team is looking for a highly motivated, intelligent, and passionate Coordinator to join our Asia Pacific recruiting team! You will partner with sales recruiters and have the ability to directly impact the success of the organisation. This is an excellent opportunity for someone with high-energy and a positive attitude who wants to tackle a new challenge and join the highest growth group within Cisco! <h2>Responsibilities:</h2> <ul> <li>Schedule and coordinate all phone screens, onsite interviews with efficiency and accuracy</li> <li>Maintain and update multiple ATSs to ensure no candidate falls through the cracks during the interview process</li> <li>Greet candidates when onsite for interviews and ensure a great experience from start to finish</li> <li>Arrange travel and accommodation for out of town applicants and assist with reimbursement, if necessary</li> <li>Post and renew job descriptions within our ATS and outside job boards</li> <li>Provide administrative support to recruiting team</li> </ul> <h2>Requirements/skills:</h2> <ul> <li>Strong written and verbal communication skills</li> <li>Exceptional organisation skills</li> <li>Detail-oriented, multi-tasker with previous experience handling multiple projects at once</li> <li>Ability to contribute in a high-paced work environment with the ability to work independently, prioritise responsibilities, and manage time efficiently</li> <li>Bachelor’s degree preferred, 1-3 years experience in an administrative or recruitment role</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Sales and Business Recruiter (Contract)
Remote within US

2021-04-21T18:13:22-04:00

HR / Staffing

Sales and Business Recruiter (Contract)

Remote within US,

At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Cisco Meraki is looking for a highly motivated and capable recruiter to join our Sales and Business recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As a talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced talent for our San Francisco, and Chicago office. This role is for someone who thrives in a face-paced, growth-focused environment. You can collaborate with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality talent with minimal direction. You will have the freedom to experiment with new ideas and drive towards creating diverse and passionate teams. <h2>Who you are:</h2> <ul> <li style="font-weight: 400;">A Partner & Advisor: You are a trusted partner and advisor to your hiring managers</li> <li style="font-weight: 400;">Highly Adaptable: You thrive in a rapidly scaling and ever changing environment</li> <li style="font-weight: 400;">Candid: You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li style="font-weight: 400;">Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> </ul> <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Develop and drive an engaging candidate experience across the Sales and Business team.</li> <li style="font-weight: 400;">Partner with our support managers to fully understand the business and set recruiting priorities.</li> <li style="font-weight: 400;">Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li style="font-weight: 400;">Build a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li style="font-weight: 400;">Champion Cisco Meraki’s Technical Support philosophy and mission throughout various channels to creatively source, attract, engage, and hire a talented, passionate, diverse pool of candidates</li> <li style="font-weight: 400;">Foster a high-touch exceptional candidate & hiring manager experience</li> </ul> <h2>Requirements include:</h2> <ul> <li style="font-weight: 400;">True passion for the candidate experience and natural relationship builder</li> <li style="font-weight: 400;">An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy</li> <li style="font-weight: 400;">Experience building recruiting processes using industry standard methodologies</li> <li style="font-weight: 400;">Interpersonal skills with attention to detail and the ability to prioritize in an high volume environment</li> <li style="font-weight: 400;">Excellent verbal and written communication skills</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Technical Recruiting Manager
Remote within US

2021-04-21T11:23:45-04:00

HR / Staffing

Technical Recruiting Manager

Remote within US,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is looking for a highly motivated and capable Recruiting Manager to join our Talent Acquisition team. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our technical teams. This is a hands-on people manager position where you will partner with hiring managers to understand hiring needs and craft strategic initiatives. You will have the freedom to experiment with new ideas and drive towards building diverse teams. This opportunity focuses on 50% people management and 50% full-cycle recruiting/special projects. <h2>A DAY IN THE LIFE OF A MERAKI RECRUITING MANAGER:</h2> <ul> <li style="font-weight: 400;">You will own the full life cycle of recruiting efforts for experienced hires. This includes scoping roles, generating pipeline, screening, setting interview strategies, extending offers, and partnering with the pre-boarding team.</li> <li style="font-weight: 400;">Build strategic relationships with global and cross-functional partners to drive improvements to the diversity recruiting strategy.</li> <li style="font-weight: 400;">Be a talent consultant to hiring managers and the leadership team to fully understand the business, evaluate recruitment and operation effectiveness, and establish/maintain metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to leadership.</li> <li style="font-weight: 400;">Lead cross-team projects to completion which may include compensation analysis, site strategy, competitive intelligence, etc.</li> <li style="font-weight: 400;">Build repeatable, scalable recruiting practices from scratch including structuring roles with hiring manager and team to optimize for efficiency and throughput.</li> <li style="font-weight: 400;">Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li style="font-weight: 400;">Develop, grow, and guide team members on key projects to enhance productivity. Build team morale and ensure compliance with hiring practices.</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU HAVE:</h2> <ul> <li style="font-weight: 400;">5+ years of full-cycle technical recruiting experience with 2+ years leading teams, projects, initiatives, or equivalent experience.</li> <li style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</li> <li style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering roles in particular.</li> <li style="font-weight: 400;">Excellent communication and relationship-building skills. Experience working with leadership and key cross-functional stakeholders.</li> <li style="font-weight: 400;">Strong consultative skills with an emphasis on tact and diplomacy. Articulate ideas clearly and succinctly and deploy influence when necessary. </li> <li style="font-weight: 400;">Experience prioritizing high exposure projects and driving them to completion with minimal direction.</li> </ul> Does this sound like you? We’d love to hear from you! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing

Audience Marketing Manager - Private Sector
San Francisco

2021-04-21T11:23:45-04:00

Marketing

Audience Marketing Manager - Private Sector

San Francisco,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. Cisco Meraki marketing is evolving, and we want you to be a part of that evolution by joining the Audience Marketing team. Audience Marketing sits within Market Strategy, and has been tasked with helping us segment and get closer to our customers, to see the world through their eyes, and to meet them where they are. In this role you’ll have the opportunity to become the expert in – and advocate for – various industries in the private sector, helping to develop personas, buyer motivations and stories for that segment, and driving a broader marketing approach that is tailored accordingly. <h2>What You'll Do</h2> <ul> <li>Establish a customer-first marketing strategy for certain private sector industries such as Retail, Manufacturing, Financial Services, Healthcare, and Hospitality.</li> <li>Develop detailed buyer personas for use across Meraki Marketing, capturing segment behaviors and sentiments.</li> <li>Become an expert in the segment, understanding trends and identifying opportunities to connect our marketing messages to prospective customer motivations.</li> <li>Leverage market data and insight to identify consistent behaviors and inform strategy.</li> <li>Drive customer loyalty by maintaining an ongoing nurture strategy.</li> <li>Collaborate on the development of innovative, segment-relevant omnichannel audience campaigns, and personalization strategies, driven by Marketing OKRs.</li> <li>Partner with other groups in marketing, especially Product Marketing, to connect customer needs (existing and evolving) to Meraki products, features, and solutions.</li> <li>Partner with segment sales teams to share marketing insight and resources.</li> <li>Be an advocate for the voice of the customer, and ensure it is represented in new campaigns.</li> <li>Be self-motivating in a hands-off environment and comfortable with desk-based research.</li> <li>Create top of funnel content based on themes and use cases of specific industry segments.</li> <li>Success in this role will be based on an ability to capture attention – with internal stakeholders and customer prospects – driving traffic to marketing assets, maintaining engagement, cultivating impressions, building influence, reducing churn, and helping Meraki Marketing win and retain customers by winning hearts and minds.</li> </ul> <h2>Who You Are</h2> <ul> <li>Candidates for this role will be first and foremost, customer obsessed, with a passion for the relentless pursuit of better customer experiences.</li> <li>The role will reward those who are imaginative, creative, collaborative, adaptable, self-motivated, and strategic in their thinking.</li> <li>Travel: Some, as required to support research</li> <li>Minimum 5 years in sales and marketing roles within a Tech B2B organization</li> <li>Experience with quantitative and qualitative data outputs to make informed decisions</li> <li>Experience working with cross-functional teams and creating seamless alignment</li> <li>Demonstrable interpersonal, influencing, and collaborative experience</li> <li>Knowledge of computer networking is beneficial.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Brand Visual Designer
Remote within US

2021-04-30T14:50:53-04:00

Marketing

Brand Visual Designer

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? The Cisco Meraki Creative Studio team is seeking a passionate and insightful Brand Visual Designer to join our team. The Creative Studio is a multi-disciplinary team of creatives working across most marketing projects at Meraki– building our brand aesthetic through collateral, promotional materials, web, events, advertising, digital campaigns, and new product launches. Your role as a Brand Visual Designer is to bring our story to life through well-crafted visual narratives across all our channels and customer touchpoints. We are looking for someone with experience in storytelling, problem-solving, and is detail-oriented, curious, and collaborative. You will be required to think strategically about your work and produce creative solutions that help our Marketing team achieve our goals with thoughtful customer-centric design that is consistent with our core values. Brand Visual Designers at Meraki should demonstrate a passion for great design and the discipline to define and document their approach to build and scale a consistent visual language globally. This designer should have excellent communication skills and be able to articulate the rationale behind their work. <h2>What You'll Do:</h2> <ul> <li>As a core member of our design team, be an influential voice in the development and evolution of the Cisco Meraki brand</li> <li>Concept, create, and execute illustrations, animations, and motion graphics to be used across web, video, email, and paid media</li> <li>Strategize and design high-profile marketing campaigns, product launches, and other initiatives in collaboration with cross-functional teams both inside and outside Marketing</li> <li>Collaborate on projects with content writers, web developers, agency partners and vendors</li> <li>Collaborate with our UX designers to help elevate our web UI experiences through beautiful visual design</li> <li>Own visual branding and design production of digital and live marketing events</li> </ul> <h2>Who You Are:</h2> <ul> <li>3-5 years experience as a brand visual designer at a tech company, B2B company, marketing agency, or related experience</li> <li>Online portfolio that showcases your work, clearly outlining your role and contribution within each project</li> <li>Proficiency with Adobe Creative Suite apps, Sketch, and modern prototyping tools</li> <li>Portfolio evidence creating motion graphics and animations</li> <li>A passion for meaningful design solutions, and expertise in design principles: color, typography, layout, and conceptual skills</li> <li>The ability to think creatively and explore original ways to communicate complex concepts in a clear and illustrative way</li> <li>The ability to work independently and across multiple projects simultaneously</li> <li>Strong written and visual communication skills</li> <li>Detail oriented, with scrupulous file management while collaborating with other team members</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Creative Director- Remote
United States

2021-04-29T10:22:35-04:00

Marketing

Creative Director- Remote

United States,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. The Cisco Meraki Creative Studio is seeking a passionate and talented creative director to join our marketing team! Meraki differentiates itself by emphasizing simplicity and ease-of-use through design. On this team, you will play a critical part in maintaining consistency, building our brand, and accelerating Meraki's growth. You have a high standard for quality and sweat the small stuff. You are constantly seeking new ways to improve your skills and hungry to grow as a designer and as a manager. In this role, you will lead with a tight-knit team of designers and collaborate with integrated marketers, digital marketers, product marketers, and content authors to create captivating and effective marketing materials. A DAY IN THE LIFE OF THE CREATIVE DIRECTOR: <ul> <li>Oversee the strategy and creative direction of the global Meraki visual brand, including the B2B and direct-to-consumer business</li> <li>Define, develop, and unite our visual identity and lead implementation for great user experiences through performance advertising, landing pages, and lifecycle emails</li> <li>Develop breakthrough creative for a variety of marketing touch-points including onsite banners, mobile web, social, video, digital ads, and more</li> <li>Develop culturally sensitive and appropriate executions that adapt regionally across a global audience</li> <li>Works cross-functionally, to balance the needs of stakeholders and able to break down complex narratives into simple, compelling ideas</li> <li>Collaborate with key stakeholders and outside agency partners to set the creative strategy to bring the brand to life across initiatives, channels and products. Use this strategy to guide the priorities and output of the creative team</li> <li>Partner closely with channel owners to build a consistent end-to-end creative experiences across marketing touch-points and mediums</li> <li>Develop iterative approach to creative to cultivate testing culture for creative assets to drive performance</li> <li>Mentor, manage, and inspire a cross-functional team of creatives</li> <li>Support assessing and onboarding creative tools and/or agencies to help scale creative to the needs of various channels (acquisition/retention as well as departments in Meraki that need creative services)</li> </ul> YOU ARE AN IDEAL CANDIDATE IF YOU HAVE: <ul> <li>10+ years experience as a creative leader in agency or in-house creative/design management, with excellent D2C/B2B portfolio</li> <li>Experience across the full palette of creative expression: traditional, digital, experiential, and earned media</li> <li>5+ years experience leading diverse team of designers, video production, photography, animators, UI/UX designers,, and production designers</li> <li>Experience with scaling creative design, copy, and video for testing and multi-market launches</li> <li>Excellent communication skills, and a sophisticated understanding of what should be communicated to different audiences and how to translate creative strategy into business performance</li> <li>Good working knowledge of industry-standard tools and software (e.g: Adobe Suite: Smartly and other DCOs, Photoshop, InDesign, Illustrator, Acrobat, Sketch, Invision, as well as Keynote)</li> <li>Led an in-house creative team that has developed creative campaigns for acquisition marketing in addition to brand marketing</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. #LI-Remote

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Customer Voice Marketing Manager
San Francisco

2021-04-21T11:23:45-04:00

Marketing

Customer Voice Marketing Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? We are looking for a Customer Voice Marketing Manager. This role is part of our Marketing Strategy team. This role will have the opportunity to collaborate with teams throughout Meraki, Cisco and with our customers directly.  In this role, you will craft and lead robust programs to collect customer insights. Some avenues for your work include Client Advisory Boards, Executive Briefing Centers, user groups and executive roundtables. Here are some exciting goals to tackle in this role! You will get to know our customer really well. From those efforts you'll be able to extract meaningful insights that can improve our customer experience. Alongside that work, you will focus on building a space for sharing industry trends. This is a new role within our organization! <h2>What you'll do:</h2> <ul> <li style="font-weight: 400;">Build and cultivate relationships with customers, develop a deep understanding of customer objectives and pain points and be able to masterfully articulate customer needs internally</li> <li style="font-weight: 400;">Create a Customer Advisory Board program that effectively captures customer insights and provides customers with a deeper connection to Meraki and industry practices.</li> <li style="font-weight: 400;">Revitalize the Executive Briefing Center experience for both in-person and virtual events by defining a strategy to measure and optimize program efficiency</li> <li style="font-weight: 400;">Define an engagement strategy that optimizes the customer experience across events and voice of the customer channels to increase customer adoption and overall lifetime value</li> <li style="font-weight: 400;">Develop the customer content strategy for events in collaboration with Market Strategy, Communications, Integrated Marketing and Field Marketing teams</li> <li style="font-weight: 400;">Be responsible for the online review strategy to measure and improve Meraki’s online review presence</li> <li style="font-weight: 400;">Lead a measurable customer feedback loop and own the strategy to close the loop with customers who provide insight via surveys, product pilots and online reviews</li> <li style="font-weight: 400;">Identify satisfied customers to be featured in customer success stories, speakerships or other types of advocacy</li> </ul> <h2>Who you are</h2> <ul> <li style="font-weight: 400;">You have 5+ years of marketing experience and a proven track record of building programs that optimize customer lifetime value</li> <li style="font-weight: 400;">Knowledge in customer surveying tools such as Qualtrics and GetFeedback</li> <li style="font-weight: 400;">Bachelor's Degree required</li> <li style="font-weight: 400;">When it is safe to do so, you are willing to travel up to 25% as needed</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Field Marketing Manager, Campaigns & Programs
San Francisco

2021-04-21T11:23:45-04:00

Marketing

Field Marketing Manager, Campaigns & Programs

San Francisco,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. As a member of the Field Marketing team, you will be responsible for independently leading high touch, in-person and virtual programs that contribute to pipeline and opportunity creation. This role will be equal parts of developing metrics driven strategy with your manager and building an exceptional experience design. Your goal will be to deliver results through highly experiential live and virtual event marketing campaigns that enhance Meraki’s brand! <h2>What you will do:</h2> <ul> <li>Develop and execute strategic field marketing plans for assigned programs that align with campaign briefs and business goals. This plan is metrics driven and expands Meraki’s reach with prospects while effectively re-engages and nurtures current customers.</li> <li>Support Tier 1 field marketing programs as required.</li> <li>Exercise influence and negotiation skills, secure early agreement from senior business partners and drive a holistic campaign around events.</li> <li>Partner and collaborate with market strategy, integrated marketing and corporate communications teams. Build high value in-person campaigns that deliver high-caliber content and experiences for customers and prospects.</li> <li>Partner with go-to-market teams and external agencies as applicable on pre- and post- event execution and deliverables.</li> <li>Expertly lead negotiations with internal and external stakeholders affecting assigned programs.</li> <li>Think creatively about customer and prospect personas, and build high-caliber event experiences that are above expectations for attendees.</li> <li>Speaker management, including facilitating content reviews and connecting speakers to venue and event logistical needs.</li> <li>Manage all executional aspects of the field marketing program including team coordination, budget, vendor and agency management and logistics.</li> <li>Deliver operational excellence in scaling out field programs across regional and international audiences.</li> <li>Report and measure success, develop extensive debriefs, make recommendations and implement improvements.</li> <li>Initiate and implement program and operational changes, impacting assigned and team programs and execution.</li> <li>Lead out multiple event campaigns consecutively.</li> </ul> You have: <ul> <li>Proven experience in Field Marketing, Event Management and/or Marketing (4-5 years work experience)</li> <li>Demand generation background</li> <li>Track record of creative execution of in person experiences and leading and inspiring team success onsite.</li> <li>Able to prioritize multiple projects and problem solve in a fast-paced and creative environment.</li> <li>Meticulously organized and concise in verbal and written communications.</li> <li>Experience working across multiple teams to achieve success.</li> <li>Ability to travel up to 20%, domestic and international</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone  

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Senior Access Product Marketing Manager
San Francisco

2021-04-21T11:23:45-04:00

Marketing

Senior Access Product Marketing Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 8 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Senior Product Marketing Manager - Access to support a rapidly growing Meraki business! Do you love to explain complex technologies in a simple manner? Are you excited by Wi-Fi, enterprise switching, mobile device management, IT and network security, presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you? Are you a great player-coach who wants to partner with Product Management, Marketing and Sales teammates to drive a winning market strategy? If yes, then we want to meet you! As a part of the Product Marketing team you will help shape product marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. <h2>What you'll do:</h2> <ul> <li>Become an expert in all things related to our Access portfolio – an innovative cloud-based Wi-Fi, switching and mobile device management product line that seamlessly integrates into our management dashboard for unparalleled visibility of IT and physical environments</li> <li>Collaborate with the Product / Solutions Marketing teams to develop a comprehensive Networking, Wi-Fi, switching and mobile device management positioning and messaging strategy</li> <li>Understand and share perspectives on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Lead the development of messaging for the Meraki Access solution and product portfolio</li> <li>Be a trusted technical and marketing leader, contributor and author while working with the wider marketing team on go-to-market and demand generation activities</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth collateral and tools for some of the largest enterprise customers in the world</li> <li>Develop comprehensive enablement kits for sellers and partners</li> <li>Mentor, actively coach and collaborate with Access portfolio product marketers</li> </ul> <h2>Who you are</h2> <ul> <li>You have 8+ years of hands-on experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You have 3+ years of management experience leading technical, marketing or sales professionals with a track record for program execution, individual and team development</li> <li>You have experience articulating the value / benefits of advanced technical concepts such as Artificial Intelligence (AI) and Machine Learning (ML) in the context of solving customer experience or business challenges</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain value and benefits derived from technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Master’s Degree or MBA preferred</li> <li>Experience working in the IT, networking, security or mobility industry a plus</li> <li>You are willing to travel as needed, up to 25% envisioned</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. #LI-Remote

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Senior Integrated Marketing Manager DACH
Germany

2021-04-21T11:23:45-04:00

Marketing

Senior Integrated Marketing Manager DACH

Germany,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. To help us in that mission, we are looking for a Senior Marketing Manager to focus on our DACH marketing efforts, covering both commercial and public sector segments. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. In this role, you will be responsible for leading strategy, planning, and execution of campaigns that make Meraki the go-to networking solution in the DACH region. <h2>Responsibilities:</h2> <ul> <li>Develop an end-to-end marketing plan defining our acquisition strategy to drive market share growth in alignment with our revenue objectives</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and Cisco teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources in order to consistently amplify programs across our channels</li> <li>Maintain ongoing partnerships with segment marketing leads to ensure successful implementation of global campaigns in market</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Skills:</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple marketing channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external partners</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> <li>Fluent in German & English</li> </ul> We are flexible on location - Austria, Germany or Switzerland  Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Solutions Marketing Manager
Remote within US
San Francisco

2021-04-26T15:59:37-04:00

Marketing

Solutions Marketing Manager

Remote within US,San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. <h2>What You Will Do:</h2> This Solutions Marketing Manager role is highly strategic and cross-functional, focusing on messaging and go-to-market initiatives targeting enterprises globally across various verticals and segments. You will work in the market strategy team partnering with various teams such as product management, integrated marketing, go-to-market, sales operations and sales. You will, <ul> <li>Own marketing of defined solutions within the Meraki portfolio</li> <li>Create pull-through for wireless, security, SD-WAN/SASE, switching and IOT technologies</li> <li>Package and customize cross-portfolio products and technologies for target audiences</li> <li>Become trusted advisor to the seller community on specific solutions</li> <li>Initiate projects, with feedback loop, to grow revenues for defined solutions</li> <li>Evangelize the Cisco Meraki vision and solutions at internal and industry events</li> <li>Produce compelling content, repurpose by program and medium (blogs, articles, etc.)</li> <li>Suggest strategies and tactics to address industry trends and competitive moves</li> </ul> <h2>Who You Are:</h2>   <ul> <li>5+ years of product, solutions or technology marketing experience</li> <li>Experience in quota-carrying sales or revenue-driven product management is a plus</li> <li>Experience in the enterprise software or SaaS/networking industry required</li> <li>Competent in converting product features into durable benefits</li> <li>Storyteller with simple and thoughtful persuasion using well-defined visuals</li> <li>Able to quickly build consensus up, down and across teams and vendors</li> <li>Highly proactive, skilled at independently initiating and leading projects</li> <li>Hold Bachelor's degree, MBA or master’s degree is a plus</li> <li>Flexible to travel up to 25%</li> </ul> #LI-Remote   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Solutions Marketing Manager - Ecosystem and Developers
Remote within US
San Francisco

2021-04-30T06:20:27-04:00

Marketing

Solutions Marketing Manager - Ecosystem and Developers

Remote within US,San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over half a million customers and 8.5 million Meraki devices online across 190 countries. Recently Meraki was recognized in the top 10 most popular business apps in the world. Our comprehensive set of IT solutions include Access, WAN, SASE and IOT, all managed through Meraki’s cloud-based, API-driven platform. The ecosystem of technology partners, powered by the platform, helps customers fulfill business outcomes to thrive in their market. You could not ask for a better stack of products complemented by a strong ecosystem than this – join and build the future with us. What You Will Do: We are seeking an ecosystem solutions marketing manager to drive Meraki’s growth further. This role is responsible for positioning and programs that target businesses globally across various verticals and segments. The role reports into the Director of Platform and Solutions Marketing. You will work in the market strategy team partnering with various groups such as partner sales, business development, integrated marketing, go-to-market, and product management. You will, <ul> <li>Own marketing of ecosystem, developer, and Meraki marketplace solutions</li> <li>Amplify marketplace solutions via various tactics (wins, newsletters, blogs, EBCs, events, web assets)</li> <li>Create pull-through for Meraki wireless, security, SD-WAN/SASE, switching, or IOT products</li> <li>Package and customize cross-portfolio products and technologies for target audiences</li> <li>Initiate projects, with feedback loop, to grow revenues for defined solutions</li> <li>Suggest strategies and tactics to address industry trends and competitive moves</li> </ul> Who You Are: We strive to create a welcoming workplace that inspires the insatiably curious and relentlessly focused to make customer IT and networks utterly simple. We are looking for an individual that lives the Meraki values daily: care deeply, be brave, simplify everything, and everybody in. Our ideal candidate is not bound by a checklist, which includes, <ul> <li>5+ years of solutions, developer, partner, or product marketing experience</li> <li>Experience in the enterprise software, networking, or SaaS industry</li> <li>Familiarity with developer platforms designed using APIs and SDKs</li> <li>Competent in scaling demand for developer or partner-built marketplace apps</li> <li>Storyteller with simple and thoughtful persuasion using well-defined visuals</li> <li>Able to quickly build consensus up, down and across teams and partners</li> <li>Highly proactive, skilled at independently initiating, leading and measuring projects</li> <li>Hold Bachelor's degree, MBA or master’s degree is a plus</li> <li>Flexible to travel up to 25%, when it is safe to do so</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Web Analytics Manager
San Francisco

2021-04-26T13:33:01-04:00

Marketing

Web Analytics Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced web analytics manager to join the Marketing Go To Market Digital team. You will report to the Head of Web Strategy, and work alongside other digital teammates in paid media, web development, and email strategy. You’ll be responsible for modeling/designing, and implementing advanced tracking, and working with the larger GTM team to interpret and report on the crucial stories those data tell. You will also conduct analytics audits, troubleshoot existing configurations using Google Analytics, Google Tag Manager, and collate related data across multiple other sources. You’ll develop data analysis that produces clear, actionable insights through strong narratives, dashboards, and business updates, that improve our marketing effectiveness. This role is based in the Mission Bay, San Francisco office and will support teams globally. Initially, must be able to remote work with teams worldwide. <h2>What You'll Do</h2> <ul> <li>Analyze data, identify trends, and audit processes as they relate to marketing campaigns, conversion rates, pipeline, return on investment and ad spend</li> <li>You’ll help refine and augment our understanding of the buyer journey across Meraki web properties and related campaign activity.Develop, build, and report both scheduled and ad-hoc analysis of new and existing metrics</li> <li>Engage with internal teams and experts, as well as vendors to supervise and assess conversion</li> <li>Identify gaps and opportunities to improve efficiencies, acquisition and conversion performance</li> <li>Provide internal customers and executive management with thoughtful insights into customer trends and web performance</li> <li>Explain complex topics through clear and concise oral and written communication</li> <li>Use data to contribute to SEO and SEM efforts.</li> </ul> Who You Are <ul> <li>5+ years of data analytics or data science experience, preferably in marketing and digital marketing</li> <li>Experience analyzing and supervising multiple data points across platforms and sources, while coming to meaningful conclusions based upon the data</li> <li>Expert with Google Analytics, Google Tag Manager, and other analytics tools</li> <li>Familiar with both B2B and B2C web strategies and analysis</li> <li>Excellent communicator and creative problem solver</li> <li>Passionate about data and the stories they tell.</li> <li>Bachelor's Degree required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Product Management

Manager, Product Management- Cloud Platform
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Manager, Product Management- Cloud Platform

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to lead the Cloud platform. Your mission will be to strengthen our cloud platform as a competitive advantage in our product strategy. You will also be driving the evolution of the next generation of our cloud architecture as we expand to larger customers and new markets. You will expand Meraki’s cloud capabilities in collaboration with multiple cloud engineering teams and Meraki product teams across the company (wireless APs, network security appliances, intelligent video cameras and more). Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we have the most advanced and secure cloud platform in the industry. You will work closely with the executive team to establish a winning strategy, and interface with our exceptional sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at the leading edge of cloud connected hardware. Every single day is truly unlike the one before. Your penchant for approaching problems with creative solutions, a real passion for engineering, and ambition to be part of (and lead) an inspiring team are the tools that you’ll need to be a Meraki Product Leader. Responsibilities <ul> <li style="font-weight: 400;">Define the strategy and market positioning for our next generation cloud architecture in collaboration with engineering and marketing teams</li> <li style="font-weight: 400;">Work with our talented engineering teams on the direction of our cloud architecture to best handle the scale, performance and reliability that our customers trust</li> <li style="font-weight: 400;">Attract, build, and run a diverse team of talented TMEs</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to expand our products to new markets</li> <li style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</li> <li style="font-weight: 400;">Assist and train our rapidly growing sales team</li> <li style="font-weight: 400;">Define and drive discrete components of a cross-product unification strategy across all layers - engineering, sales, marketing and product</li> </ul> Qualifications <ul> <li style="font-weight: 400;">6+ years of experience in a Product Management role</li> <li style="font-weight: 400;">4+ years of experience in cloud technologies and software development</li> <li style="font-weight: 400;">2+ years of people management experience</li> <li style="font-weight: 400;">Have excellent communication skills and can articulate a compelling vision</li> <li style="font-weight: 400;">Have worked cross-functionally on large projects with multiple engineering teams</li> <li style="font-weight: 400;">BA/BS in Information Systems, Computer Science, Engineering or related degree</li> <li style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Manager, Technical Marketing Engineer- Meraki Wireless MR
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Manager, Technical Marketing Engineer- Meraki Wireless MR

San Francisco,

  At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Meraki’s Product Management team is seeking a driven Manager, Technical Marketing Engineering to join the Wireless (MR) product team. The MR product line is one of the most successful, fastest growing product lines in the industry. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best switching product portfolio. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing cloud-driven networking technology. As a critical member of the product team, your responsibilities include: <ul> <li>Team Management</li> <li>Primary point of contact for technical deliverables from TME</li> <li>Maximize productivity by evolving the team structure to enable efficient execution of TME deliverables</li> <li>Thoughtfully assign incoming technical projects based on skill set and availability, provide ongoing feedback, remove roadblocks</li> <li>Track and report status of all TME projects to leadership and stakeholders</li> <li>Plan and track timelines for the team, ensuring efficient execution and communicating to relevant stakeholders when things change</li> <li>Team Development</li> <li>Lead the team and hold regular one-on-ones, ongoing coaching and mentorship, career development plans, performance evaluations, and compensation planning</li> <li>Work with recruiting on targeted hiring efforts to make sure the team can meet the needs of the business</li> <li>Technical Product Strategy</li> <li>Stay on top of industry trends and understand the landscape. Work with senior PMs/ TME's on the team to investigate feature/platform innovations that add value to a broad range of customers</li> <li>Working alongside Engineering and PM to craft a feature development strategy that meets the needs of Meraki’s largest customers while maintaining Dashboard’s core simplicity</li> <li>Execute the strategic plan for technical activities consistent with the broader business strategy of the product portfolio</li> <li>Review/prioritize customer reported bugs and escalations and establish a plan to address them</li> <li>Technical Enablement</li> <li>Drive development and creation of highly impactful technical collateral to better enable our support, sales engineers, customers and partners</li> <li>Collaborate with PM's on preparing content for SEVT's, SKO, and other training events</li> <li>Field, customers, and partners</li> <li>Maintain strong customer focus. Drive a culture of sharing user/customer feedback with Engineering to build features that will have the biggest impact to Meraki customers</li> <li>Meet with customers and prospects, share our vision and understand their needs</li> <li>Support large deals, and increase TME engagement on sales opportunities</li> <li>Evangelize Meraki MR through participation in marketing events such as Cisco Live. and other industry events</li> </ul> <h2>What we're looking for:</h2> <ul> <li>Minimum 5-7 years of work experience in networking technology (ideally in Wireless)</li> <li>Deep understanding and familiarity with networking and Wi-Fi technologies </li> <li>Hands on experience in supporting, selling, or using WI-Fi technologies</li> <li>Track record of motivating and driving large projects and large teams effectively</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> <li>Deep passion for mentoring, coaching and growing people </li> </ul> <h2>Bonus Points:</h2> <ul> <li>Experience building and managing diverse teams</li> <li>BA/BS in EE or CS or a related technical field</li> <li>CWNA/CWNP/CCIE /wireless/security certifications</li> <li>Experience in application engineering, technical support, product testing, or QA</li> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Architect - GTM
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Product Architect - GTM

San Francisco,

The Cisco Meraki team is seeking a motivated Product Architect to develop and execute GTM strategy for integrations across Cisco’s portfolio! Cisco Meraki is changing the way the industry thinks about IT, and you will support the charge to continue driving this change. You will be working closely with many groups within the Meraki Business Unit as well as other Cisco development and sales organizations to: <ol> <li>Capture and analyze information from a variety of sources in order to identify product and business integrations that build value for customers and improve Cisco's position in the market</li> <li>Clearly communicate the business opportunity and operational cost of these integrated solutions to Product Management leaders and help them decide where to invest</li> <li>Develop business strategies to take approved integrations to market and ensure that Cisco sellers and partners have the tools and resources they need to drive them</li> </ol> You have a background in business development or product management along with a solid understanding of the technology market and the overall Cisco portfolio. In addition, you are able to weigh business opportunities against the operational burden of potential integrations to provide Product leaders with clear recommendations on which integrations to develop. <h2>Responsibilities:</h2> <ul> <li>Partner with product management teams to quantify business value of potential integrations</li> <li>Work closely with various groups within Cisco to collect feedback on integration opportunities</li> <li>Work hand in hand with other architects, product management, and business operations to develop business strategy for new integrations</li> <li>Collaborate with other Product Management teams across the organization to develop go to market strategies for these solutions</li> <li>Coordinate with Marketing, Operations, Sales leadership, and other groups to ensure integrated solutions are launched effectively</li> </ul> <h2>Qualifications:</h2> <ul> <li>Familiarity with new product lifecycles and the process of bringing technology solutions to market</li> <li>Ability to create and drive business plans for new solutions</li> <li>Ability to communicate key findings clearly to others, including senior leaders and executives across the business</li> <li>Technical aptitude around Cisco portfolio with a particular focus on networking and security. Familiarity with the Meraki portfolio and related solutions is helpful.</li> <li>2 or more years of experience in product management or business development roles</li> <li>Entrepreneurship, "can do" demeanor, and ability to identify and prioritize opportunities with the greatest potential impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager- Meraki Wireless
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Product Manager- Meraki Wireless

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead product management activities for our industry-leading cloud-managed wireless business. In this role, you will be driving a wide number of strategic initiatives including but not limited to: (a) evolving a winning product line strategy, (b) building sustainable hardware and software differentiation, and (c) ideating and executing on a strategy to develop adjacent product lines to create the next big disruption. You will actively contribute to building our vision for #simplicity while bringing together Wireless, IoT, AI and intelligent API ecosystems. You will be instrumental in the expansion of our cloud-managed wireless capabilities through collaboration with the various product teams for the extended Meraki portfolio (e.g. MS, MX, MV, MI, Dashboard). Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best wireless product portfolio in the industry in addition to the Meraki #fullstack. You will work closely with the executive team to establish a winning strategy, and collaborate with our exceptional sales, marketing, and partner teams to ensure continued market-adoption and rapid growth. You will develop excellent technical expertise, deliver high-impact presentations, and have a real passion for evangelizing simplicity through cloud-first networking technology. Every day is truly unlike the one before. Your penchant for approaching problems with creative solutions, sincere passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. <h2>Responsibilities</h2> <ul> <li style="font-weight: 400;">Actively discover and prioritize Wi-Fi  and network related customer user stories and requirements</li> <li style="font-weight: 400;">Work with our best-in-class engineering team to build the right hardware platforms and software applications to address use cases</li> <li style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</li> <li style="font-weight: 400;">Assist, enable and train our rapidly growing sales team</li> <li style="font-weight: 400;">Serve as a technical resource and key strategic advisor for all technical and business-related matters related to our wireless portfolio</li> </ul> <h2>We are looking for you, if you have</h2> <ul> <li style="font-weight: 400;">A BA/BS in EE or CS or a related technical field</li> <li style="font-weight: 400;">Minimum 5-7 years of work experience in Wi-Fi and related technologies (eg: BLE, Zigbee, IoT)</li> <li style="font-weight: 400;">Strong business background (ex: MBA, Product Management or Marketing) </li> <li style="font-weight: 400;">Passion for staying ahead on leading networking/ embedded and cloud technologies</li> <li style="font-weight: 400;">A strong passion for data driven decision making in everything you do!</li> <li style="font-weight: 400;">Track record of motivating and driving large projects and large teams effectively</li> <li style="font-weight: 400;">Demonstrated success in driving product initiatives where outcomes are paramount to the health or strategic differentiation of the overall business, e.g. incremental revenue streams in the ‘hundreds of millions’</li> <li style="font-weight: 400;"> Strong sene of Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> <ul> <li style="font-weight: 400;">Leadership, with exceptional interpersonal skills capable of motivating and inspiring a diverse team.</li> <li style="font-weight: 400;">Curiosity,  with a love of new and emerging technologies.</li> <li style="font-weight: 400;">Customer empathy, with the critical thinking needed to ask the challenging questions.</li> <li style="font-weight: 400;">An abstract thinking, and can spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">Ability to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">Experience in a customer-centric, cross-functional role such as product manager, consulting systems engineer, technical marketing engineer, or founder.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.    

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Product Manager-MS Switch
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Product Manager-MS Switch

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead software solutions for Meraki's fastest growing product line, the MS cloud-managed switches. You will work with one of the industry’s fastest growing enterprise switching portfolios -- and take it to the next level of success. Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution and find opportunities to simplify complexity, improve security, and build coordinated solutions across Meraki and beyond. You will collaborate with forward-thinking engineers and excited customers to ensure that we build the most compelling software solutions to enrich and expand the MS portfolio. We want your help to make this product line stand out in the growing multi-$B enterprise switching market. In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation abilities, and a passion for learning about and evangelizing cloud-driven networking technology. Everyday is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and unparalleled desire to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. <h2>Responsibilities</h2> <ul> <li style="font-weight: 400;">Capture and prioritize customer requirements</li> <li style="font-weight: 400;">Continue to find new ways to differentiate and grow this already successful product</li> <li style="font-weight: 400;">Work with our outstanding engineering team to craft different ways to improve software capabilities</li> <li style="font-weight: 400;">Define software solution product strategy, roadmap, and positioning</li> <li style="font-weight: 400;">Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> <h2>Qualifications</h2> <ul> <li style="font-weight: 400;">BA/BS in CS, EE, or a related technical field</li> <li style="font-weight: 400;">5-7 years of work experience in technology, at least 2 working with software</li> <li style="font-weight: 400;">Passion for learning about networking and cloud technologies</li> <li style="font-weight: 400;">Strong design aesthetic and a passion for building phenomenal user experiences</li> <li style="font-weight: 400;">Product management experience</li> <li style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager- SD-WAN Analytics
San Francisco

2021-04-28T21:55:09-04:00

Product Management

Product Manager- SD-WAN Analytics

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to join the Secure SD-WAN team responsible for Cisco Meraki Insight product line! As organizations rely more on cloud services, SaaS applications, and the Internet, they are looking to provide a superior user experience by having an accurate understanding of how the network impacts their applications, users and customers. With the SD-WAN, SASE and Analytics market growing to the $Bs over the next couple of years, Cisco Meraki is continuing to invest and innovate in this space. This is an outstanding opportunity to work with a dedicated team of brilliant analytics engineers and craft the future of Secure SD-WAN Analytics at Cisco Meraki and the greater Cisco. The ideal candidate is passionate about technology, has a proven track record driving innovative products in hyper-growth markets. You combine technical aptitude with business acumen, are detail-oriented, metrics-driven, and unwilling to settle for mediocrity. You will work on this evolving and growing product category and have the responsibility to define and build a world-class product that delivers fabulous customer experiences. Working closely with the leadership team you will establish the Meraki Insights portfolio roadmap, strategy, and your decisions will have a significant impact on Meraki’s SD-WAN solution and most importantly, our customers' and partners’ businesses. Cisco Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution! <h2>Responsibilities</h2> <ul> <li>Lead the definition, development, and launch of innovative new analytics capabilities</li> <li>Understand and anticipate customer needs to drive product definition and positioning</li> <li>Engage directly and regularly with customers and partners to gain an in-depth understanding of their business processes & product needs, validate solutions & develop product champions</li> <li>Market and customer analysis, requirements development, business case, collateral, product strategy, and product positioning</li> <li>Source of knowledge in your field of expertise, including trends and technologies</li> <li>The trusted advisor to your engineering team, working closely and co-ordinating the deliverables of several development teams to meet roadmap goals</li> <li>Work closely with Product Marketing, Sales and Customer Success to support the creation of customer-driven messaging, sales enablement tools and thought leadership materials to execute the go-to-market strategy</li> </ul> <h2>Qualifications</h2> <ul> <li>5+ years of work experience as a product manager in the network analytics, SaaS, and/or Internet space with demonstrable track record of success.</li> <li>Background in software critical, with experience in SaaS, enterprise software products, and Internet Infrastructure products in particular</li> <li>Entrepreneurship, "can do" demeanor, ability, desire, and willingness to make an impact.</li> <li>Knowledge of Internet Protocols (TCP/IP, HTTP, DNS, BGP)</li> <li>Proven product management experience, with demonstrated success in product definition activities, ideally at an Enterprise SaaS company</li> <li>Bachelor's Degree in Computer Science or Engineering or equivalent technical experience</li> <li>Excellent verbal and written communication skills and the willingness to present and defend your ideas</li> <li>Customer-focused, self-starter with high levels of initiative, dedication, and energy who can galvanize the team to follow</li> <li>MBA is a plus</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - SD-WAN Platforms
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Product Manager - SD-WAN Platforms

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to join the Secure SD-WAN team responsible for Cisco Meraki’s MX, MG, and Z product lines! Our products are used by hundreds of thousands of customers worldwide and are deployed in over a million locations. With the super-hot SD-WAN market growing to the $Bs over the next couple of years, Cisco Meraki is continuing to invest and innovate in that space. This is a unique opportunity to work with a dedicated team of brilliant engineers and shape the future of Secure SD-WAN (SD-Everything, really…) at Cisco Meraki and the greater Cisco. You will work closely with the leadership team to establish the Secure SD-WAN hardware portfolio roadmap, strategy, collaboration with other business units and external companies, Sales processes, go to market, and so on. Cisco Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution! Responsibilities <ul> <li>Full ownership of the vMX and MG product portfolio when it comes to hardware platforms, strategy and execution of future product offerings from Meraki</li> <li>Full ownership of product lifecycle including new product development, EOL, and sustainable support of existing products in the portfolio</li> <li>Market and customer analysis, requirements development, business case, collateral, product strategy, and product positioning</li> <li>Source of knowledge in your field of expertise, including trends and technologies</li> <li>The trusted advisor to your engineering team, teaching them how CPEs and SD-WAN appliances are used by customers, where they struggle, what matters to them, and so on.</li> </ul> Qualifications <ul> <li>2+ years of work experience as a product manager in the SD-WAN, Security, and/or routing space with demonstrable track record of success.</li> <li>Entrepreneurship, "can do" attitude, ability, desire, and willingness to make an impact. </li> <li>Experience as a developer / network engineer is a plus</li> <li>Excellent interpersonal, written and verbal communication skills</li> <li>MBA is a plus</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - Secure Access Service Edge (SASE)
Remote within US
San Francisco

2021-04-28T22:04:48-04:00

Product Management

Product Manager - Secure Access Service Edge (SASE)

Remote within US,San Francisco,

Cisco Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution using our success in cloud managed networking to create outcome-based offers for Secure Network-as-a-Service that work for any branch or any remote worker. This is at the core of Cisco’s strategy to lead in providing Secure Network as a Service to our customers and lead in the Secure Access Service Edge (SASE) space. We are partnering with Cisco networking and security business units to create a unified offer that is easy to deploy and simple to manage. This is an exciting opportunity to get in on the ground floor of a strategic initiative within Cisco that will drive our overall transformation to as-a-service offers.   What you’ll do   We are seeking an experienced Product Manager to drive Cisco’s strategy and product development for Secure Network as a Service as part of Cisco’s Secure Access Service Edge (SASE) / Network as a Service (NaaS). You’ll have the opportunity to directly drive the evolution of the security and networking industries, fundamentally changing how workers and IT administrators do their jobs and consume security technologies!    Core responsibilities will include:   <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="1" data-aria-level="1">Define and prioritize core use cases, informed by ongoing customer and competitive research & sales insights  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="2" data-aria-level="1">Drive product planning with engineering, including product prioritization  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1">Own a phased product delivery roadmap, from initial proofs of concept through to general availability, incorporating learnings from each stage into the next  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1">Partner with our UX team to create a product experience that is simple to deploy and easy to manage </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="5" data-aria-level="1">Evangelize the product strategy internally (e.g., with sales, engineering, other product orgs) and externally (e.g., with customers and partners)  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="6" data-aria-level="1">Identify and prioritize internal Cisco product integrations, partnering with appropriate business units within the company  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="7" data-aria-level="1">Drive customer adoption through all phases of the product including pilot, beta, and launch!  </li> </ul>  To be successful in this role you:  <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="8" data-aria-level="1">Are a true customer advocate, have a passion for great products with great experience, and always seek improvement  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="9" data-aria-level="1">Maintain a hands-on approach with a strong interest in technology</li> <li>Have experience managing or developing networking products  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="10" data-aria-level="1">Have experience owning the long-term strategy and vision for a product or product line  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="11" data-aria-level="1">Are able to take strong initiative, with the ability to work independently with limited direction  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="12" data-aria-level="1">Have ample experience working with development teams in a Product Owner or Product Manager capacity  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="13" data-aria-level="1">Have the technical depth to confidently engage with engineering teams in detail  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="14" data-aria-level="1">Are a great written and verbal communicator  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="15" data-aria-level="1">Above all, are always eager to learn new things  </li> </ul>  It would be a bonus if you also had at least one of these (no one will have them all):   <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="16" data-aria-level="1">Experience managing or developing security products  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="17" data-aria-level="1">A strong background in SaaS application development and go-to-market models  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="18" data-aria-level="1">An understanding of cloud service performance and health metrics  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="19" data-aria-level="1">Experience forecasting market opportunities, projected review, and potential market share  </li> </ul>  Educational / Professional Background   <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="20" data-aria-level="1">BS/MS in Computer Science, another engineering/technical degree, or equivalent experience  </li> <li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="21" data-aria-level="1">3+ years of Product Management experience in an agile environment  </li> </ul> Why Cisco Meraki?   We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki.    At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Product Manager-Switch Platforms
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Product Manager-Switch Platforms

San Francisco,

The Cisco Meraki team is seeking a creative Product Manager to lead a family of hardware platforms for Meraki's fastest growing product line, the MS cloud-managed switches. You will work with one of the industry’s fastest growing enterprise switching portfolios – and take it to the next level of success. Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution and find opportunities to simplify complexity, improve security, and build coordinated solutions across Meraki and Cisco. You will collaborate with forward-thinking engineers and excited customers to ensure that we build the most compelling platforms to enrich and expand the MS portfolio. We want your help to make this product line stand out in the growing multi-billion dollar enterprise switching market. In this position, you will team up with the world's best engineers – PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation abilities, and a passion for learning about and evangelizing cloud-driven networking technology. Everyday is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and unparalleled desire to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. <h2>Responsibilities</h2> <ul> <li style="font-weight: 400;">Own a product family within Meraki’s switching portfolio – the entire lifecycle including new product development, end-of-life, and sustainable support of existing products.</li> <li style="font-weight: 400;">Develop market and customer analysis, requirements, business cases, and collateral</li> <li style="font-weight: 400;">Define platform product strategy, roadmap, positioning, and pricing</li> <li style="font-weight: 400;">Serve as a resource and key strategic advisor for all technical and business matters related to the product</li> <li style="font-weight: 400;">Be an energetic advocate of the product to our sales teams and customers</li> </ul> <h2>Qualifications</h2> <ul> <li style="font-weight: 400;">BA/BS in CS, EE, or a related technical field</li> <li style="font-weight: 400;">5-7 years of work experience in technology, at least 2 working with platforms</li> <li style="font-weight: 400;">Passion for learning about networking and cloud technologies</li> <li style="font-weight: 400;">Product management experience</li> <li style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> <li style="font-weight: 400;">Data Analysis (preferred): strong background in building queries and using data sets to inform product decisions. Proficiency in use of data analysis tools such as Python, SQL, Microstrategy, and Snowflake.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Senior Manager, Product Management - IoT
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Senior Manager, Product Management - IoT

San Francisco,

You will lead and grow a small, highly talented team. You will be joining the newest, fastest growing product lines at Meraki. Phenomenal success has been achieved in an incredibly short time. How do you scale this? How do you take this from millions to billions? Importantly, what do you do right now? This is a unique opportunity to take a veritable unicorn, where you enjoy the benefit of Meraki’s agile startup culture with the scale and resources of a global corporation such as Cisco, and use these to revolutionize the world of IoT.  By using many market-leading technologies and infrastructure components already in use at Meraki, you will have the opportunity to create at a scale that would be impossible on your own. All of this is possible because you will be working with a diverse and incredibly talented collection of people. From developers to marketeers, sales people to executives, you will influence, motivate, and direct a wide variety of resources to achieve the collective goal.  In this role, you will be responsible for a team of product managers covering MV Smart Cameras and MT IoT Sensors. You will lead them and other departments to ensure we capitalize on our technology leadership position. You will bring a sense of urgency, executing with the hunger of a small company seeking their next round of funding. <h2>WHAT YOU WILL BE DOING:</h2> <ul> <li style="font-weight: 400;">Planning to deliver a billion dollars in annual revenue.</li> <li style="font-weight: 400;">Directly leading a team of product managers for multiple product groups.</li> <li style="font-weight: 400;">Hiring experienced staff and mentoring emerging talent across the team.</li> <ul> <li style="font-weight: 400;">The “product” is the team, and the team comes before the product.</li> </ul> <li style="font-weight: 400;">Collaborating with departmental leaders in engineering, sales, marketing, & finance.</li> <li style="font-weight: 400;">Interacting with senior leadership to define and execute a multi year roadmap.</li> <li style="font-weight: 400;">Ultimate responsibility for everything related to your product families.</li> <li style="font-weight: 400;">You will be involved in everything. Your mission is to work out what will make the difference at any given time, and focusing on impacting that outcome when there isn’t time to do everything.</li> <li style="font-weight: 400;">Spending up to 10% of your time traveling to see customers and industry events.</li> </ul> <h2>WHAT WE'RE LOOKING FOR:</h2> <ul> <li style="font-weight: 400;">A leader with exceptional interpersonal skills capable of motivating a diverse team.</li> <li style="font-weight: 400;">A manager who cares deeply about the individuals under their care.</li> <li style="font-weight: 400;">An entrepreneur, a risk taker, someone who looks beyond tomorrow.</li> <li style="font-weight: 400;">Someone with a curious nature with a love of new and emerging technologies.</li> <li style="font-weight: 400;">Customer empathy, but with the critical thinking needed to ask the challenging questions.</li> <li style="font-weight: 400;">An abstract thinker who can spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">Being able to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">A story teller, a natural passion for the product, a sales person in disguise.</li> <li style="font-weight: 400;">MVP execution. It doesn’t matter how good a product is if it doesn’t ship.</li> <li style="font-weight: 400;">At least 2 years experience as a people leader managing product managers.</li> </ul> <h2>Bonus Points:</h2> <ul> <li style="font-weight: 400;">Hands on experience in a creative technical environment e.g. developer, hardware hacker, or personal technology project.</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Senior Manager, Product Management, Meraki Systems Manager (SM)
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Senior Manager, Product Management, Meraki Systems Manager (SM)

San Francisco,

<h2> </h2> The Cisco Meraki team is seeking an experienced Product Manager to lead the Meraki Systems Manager (SM) product team. Your mission will be to define and drive the strategy for the SM product line, leveraging Meraki’s strengths in cloud managed networking to accelerate success in endpoint management. You will be involved in everything. Your mission is to work out what will make the most difference at any given time, and focus the team on impacting that outcome when there isn’t time to do everything. Meraki is changing the way the industry thinks about networking, and you will own the charge to evolve this into the endpoints. You will collaborate with forward-thinking engineers and excited customers to help ensure that we have the most sophisticated and easiest to use endpoint management solution in the industry. You will work closely with the executive team to establish a winning strategy, and collaborate with our outstanding sales, marketing, and partner teams to ensure market adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at the leading edge of cloud managed networking technology. Every single day is truly unlike the one before. Your appetite for approaching problems with creative solutions, a real passion for engineering, and ambition to be part of (and lead) an inspiring team are the tools we need for a Meraki Product Leader. <h2>What You Will Do</h2> <ul> <li style="font-weight: 400;">Take ultimate responsibility for everything SM</li> <li style="font-weight: 400;">Define and execute the multi-year strategy SM in close collaboration with the development team</li> <li style="font-weight: 400;">Collaborate with the broader Meraki product portfolio to build untouchable differentiation for Systems Manager</li> <li style="font-weight: 400;">Evangelize SM within Meraki and provide the sales team with the knowledge to sell Meraki’s outstanding offering of “networking + endpoint management”</li> <li style="font-weight: 400;">Partner with departmental leaders in engineering, sales, marketing, & finance to hone the SM message and value proposition.</li> <li style="font-weight: 400;">Develop and cultivate our strategic alliances with SM’s technology partners and our partnerships with adjacent Cisco products.</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to define the strategy for endpoint management at Meraki</li> <li style="font-weight: 400;">Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li style="font-weight: 400;">Hiring experienced staff and mentoring emerging talent across the team. The “product” is the team, and the team comes before the product.</li> </ul> <h2>What We’re Looking For</h2> <ul> <li style="font-weight: 400;">A leader with exceptional interpersonal skills capable of motivating a diverse team. A story teller with a natural passion for their product and possibilities.</li> <li style="font-weight: 400;">A manager who cares deeply about the individuals under their care.</li> <li style="font-weight: 400;">Customer empathy, but with the critical thinking needed to ask the challenging questions and spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">8+ years in a product management role, with at least 2 years experience as a people leader leading product managers</li> <li style="font-weight: 400;">2+ years working with endpoint management products (MDM, EMM, UEM)</li> <li style="font-weight: 400;">Experience with enterprise SaaS software and/or B2B mobile apps</li> <li style="font-weight: 400;">Bonus points for experience in enterprise networking</li> <li style="font-weight: 400;">Genuine dedication to learning about endpoint device operation, device security, enterprise networking, cloud management, and emerging ground-breaking technologies</li> <li style="font-weight: 400;">Being able to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">A results-oriented, can-do demeanor with an intuitive understanding of product quality and user experience.</li> <li style="font-weight: 400;">Pleasure in solving technical problems in innovative ways.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Manager, Product Management - Security and Trust
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Senior Manager, Product Management - Security and Trust

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to lead the Security and Trust product management group. Your mission will be to strengthen security and privacy as a competitive advantage in our product strategy. You will also be driving Meraki’s compliance strategy as we expand our addressable markets into federal governments and new security oriented verticals. You will expand Meraki’s cloud capabilities in collaboration with Engineering, Security, Legal, and Meraki product teams across the company (wireless APs, network security appliances, intelligent video cameras and more). Meraki is changing the way the industry thinks about networking, and you will own the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we have the most advanced and secure cloud platform in the industry. You will work closely with the executive team to establish a winning strategy, and interface with our exceptional sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at the leading edge of cloud connected hardware. Every single day is truly unlike the one before. Your penchant for approaching problems with creative solutions, a real passion for engineering, and ambition to be part of (and lead) an inspiring team are the tools that you’ll need to be a Meraki Product Leader. Responsibilities <ul> <li style="font-weight: 400;">Define the strategy for privacy, security, and compliance for the Meraki cloud and product lines in collaboration with Engineering, Security and Legal teams</li> <li style="font-weight: 400;">Attract, build, and run a diverse team of talented product managers</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to expand our products to new markets</li> <li style="font-weight: 400;">Work with our talented engineering teams to build the right software capabilities to address those use cases</li> <li style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</li> <li style="font-weight: 400;">Assist and train our rapidly growing sales team</li> <li style="font-weight: 400;">Define and drive discrete components of a cross-product unification strategy across all layers - engineering, sales, marketing and product</li> </ul> Qualifications <ul> <li style="font-weight: 400;">8+ years of experience in a Product Management role</li> <li style="font-weight: 400;">5+ years of experience in cloud security and software development</li> <li style="font-weight: 400;">3+ years of people management experience</li> <li style="font-weight: 400;">Have excellent communication skills and can articulate a compelling security vision</li> <li style="font-weight: 400;">Have worked cross-functionally on large projects with multiple engineering teams</li> <li style="font-weight: 400;">Prior privacy and compliance experience with knowledge of regulations such as GDPR, ISO 27001, PCI, Common Criteria, SOC, FISMA, HIPAA, and FedRAMP</li> <li style="font-weight: 400;">BA/BS in Information Systems, Computer Science, Engineering or related degree</li> <li style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Senior Product Manager - Secure SD-WAN
Remote within US
San Francisco

2021-04-28T21:56:07-04:00

Product Management

Senior Product Manager - Secure SD-WAN

Remote within US,San Francisco,

The Cisco Meraki team is seeking a Senior Product Manager to lead product management activities for our industry-leading cloud-managed Secure SD-WAN solution. Cisco Meraki is one of the SD-WAN market leaders, helping our customers through their WAN transformation with simplicity and ease of use as our top priority. This is a unique opportunity to work with a dedicated team of brilliant engineers and product managers, and shape the future of SD-WAN (SD-Everything, really…) at Meraki and greater Cisco. You will work closely with customers and the executive team to establish the Secure SD-WAN roadmap, establish a winning strategy, and interface with our extraordinary sales, marketing, and partner teams to ensure continued market-adoption and rapid growth. We’re making networking easier, faster, and smarter with technology that simply works. Meraki is changing the way the industry thinks about networking, and you will be in the forefront of this disruptive innovation!   <h2>Responsibilities</h2>   <ul> <li style="font-weight: 400;">Full ownership of the Secure SD-WAN solution strategy and feature set roadmap</li> <li style="font-weight: 400;">Market and customer analysis, requirements development, business case, collateral, product strategy, pricing and positioning</li> <li style="font-weight: 400;">Being the trusted advisor to your engineering team, working closely and coordinating the deliverables of several development teams to meet roadmap goals</li> <li style="font-weight: 400;">Working closely with Product Marketing, Sales and Customer Success to support the creation of customer-driven messaging, sales enablement tools and thought leadership materials to execute the go-to-market strategy</li> </ul> <h2>Qualifications</h2>   <ul> <li style="font-weight: 400;">5+ years of work experience as a Product Manager in the SD-WAN, SaaS, and/or security space preferred, with a demonstrable track record of success</li> <li style="font-weight: 400;">Entrepreneurship, a "can do" attitude, with the ability and willingness to make an impact</li> <li style="font-weight: 400;">Drive to create something new, innovative, and disruptive</li> <li style="font-weight: 400;">Customer-centric self-starter with high levels of initiative, dedication and energy, who can galvanize the team to follow</li> <li style="font-weight: 400;">Excellent written and verbal communication skills, a cross functional team player willing to present and defend your ideas</li> <li style="font-weight: 400;">Bachelor's Degree in Computer Science or Engineering or equivalent technical experience</li> <li style="font-weight: 400;">MBA is a plus</li> </ul>   Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer - MR Wireless
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Technical Marketing Engineer - MR Wireless

San Francisco,

The Cisco Meraki team is seeking an upbeat, self-motivated and highly driven Technical Marketing Engineer to support product management activities for the very successful MR (Wireless) product line! Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking Product Managers, engineers and customers to help ensure that we make the best product with consistently new and improved features. As a critical member of the product team, your responsibilities include but are not limited to: <ul> <li>Demonstrate and present the Wireless products and technologies to sales teams, customers and partners at internal and external events, conferences, EBCs, etc.</li> <li>Build documents and presentations with technical details for the products and technologies</li> <li>Provide technical mentorship and support to internal Support and Escalation teams and drive customer interactions</li> <li>Provide excellent pre-sales support through technical designs / POCs</li> <li>Work closely with engineering teams to provide feedback on product feature implementations</li> <li>Serve as the go-to authority and key technical advisor for the product</li> <li>Work with engineering teams running beta and pilot programs</li> <li>Work with ecosystem partners to validate inter-operation and successful solution development</li> </ul> <h2>Qualifications:</h2> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>5-7 years of work experience with wireless technologies/ wireless certifications highly desirable</li> <li>Experience in technical support, product testing, pre-sales engineering, or QA, is preferred</li> <li>Passion for learning about wireless networking, cloud, and emerging ground-breaking technologies</li> <li>You are curious and always take initiative to analyze and identify problems</li> <li>You are an astute troubleshooter with a clear understanding of your product</li> <li>You consistently and optimally execute on projects with minimal supervision</li> <li>Most importantly you put your team ahead of yourself and believe in winning together</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer- MS Meraki Switch
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Technical Marketing Engineer- MS Meraki Switch

San Francisco,

The Cisco Meraki team is seeking a driven Technical Marketing Engineer to support product management activities for our fastest growing product line, the cloud-managed switch (<a href="https://meraki.cisco.com/products/switches">https://meraki.cisco.com/products/switches</a>). Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product stand out in a growing $23 billion market. You are exhilarated by technology and want to help build distinguished products. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li style="font-weight: 400;">Serving as the authority and key technical advisor for the product and its current and future capabilities</li> <li style="font-weight: 400;">Producing technical guides, standard methodologies documents, application notes, and configuration and installation content for internal and external use</li> <li style="font-weight: 400;">Working with Product Marketing to raise technical awareness of our products among our sales and channel teams</li> <li style="font-weight: 400;">Training Sales on efficiently positioning the product and features to seek customer issues</li> <li style="font-weight: 400;">Partnering with Sales Engineers on solving customer use cases through pre-sales engagement</li> <li style="font-weight: 400;">Preparing and presenting content to partners, customers, and executives</li> <li style="font-weight: 400;">Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li style="font-weight: 400;">Investigating technology trends and understanding market direction to evangelize adoption of new features that seek customer problems</li> <li style="font-weight: 400;">Working with ecosystem partners to validate inter-operation and successful solution development</li> <li style="font-weight: 400;">Tracking post-sales product feedback and quality by liaising with Support and Escalations teams</li> </ul> <h2>Qualifications:</h2> <ul> <li style="font-weight: 400;">Degree in CS, EE, or a related technical field</li> <li style="font-weight: 400;">8-12 years of work experience with Routing and Switching network technologies, preferably in an Enterprise environment</li> <li style="font-weight: 400;">CWNA/CCNP/CCIE routing/switching/security or above certifications are highly desirable</li> <li style="font-weight: 400;">Experience in technical marketing, technical support, product testing, pre- sales engineering, is preferred</li> <li style="font-weight: 400;">Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li style="font-weight: 400;">Strong user empathy with a deep desire to understand top customer problems</li> <li style="font-weight: 400;">Easily communicate complicated concepts to non-technical folks</li> <li style="font-weight: 400;">Ambitious, can-do attitude with a strong sense of product quality</li> <li style="font-weight: 400;">Love solving technical problems in creative ways</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Technical Marketing Engineer- Network Assurance Platform
San Francisco

2021-04-21T11:23:45-04:00

Product Management

Technical Marketing Engineer- Network Assurance Platform

San Francisco,

Who we are: We’re a group of engineers, technologists, designers, and more building products and capabilities that are simple to use and easy to manage. We seek forward-thinking, committed team members who are passionate about new innovative ways to deliver value to customers. Working at Meraki across network and security teams means being surrounded by intelligent and creative people who are determined to reinvent the industry with innovative products and services. <h2>What we do:</h2> Meraki is redefining the way networking and security is delivered with a cloud-first approach. Our teams are small and fast-paced, striving always to make our products outstanding by balancing feature-rich abilities and simplicity. This is an exciting opportunity to get in from the start of a pivotal initiative that will drive our overall transformation to as-a-service offers. <h2>What you’ll do:</h2> We are seeking a Senior Technical Product Manager to research, identify, and own products and offers that would extend across Meraki’s portfolios to deliver new value to customers. For example - What are the problems that really prevent users from being productive in their work? Can we predict what may impact the application experience and remediate before it happens? If things go wrong, can we fix it for our customers? In this position, you will define the requirements for new innovative E2E customer experience when using Cloud-enabled network and security services. You will use data streams coming from millions of sources to further simplify and improve the experience. You will partner with product and engineering teams that are focused on delivering groundbreaking innovation from hardware, through software, and all the way to the cloud. You will collaborate with the executive team to establish the products’ roadmap and strategy, outline collaboration with other business units and external companies, Sales, Support, and Marketing. We are changing the way the industry thinks about networking and security, and you will lead the charge to continue the evolution by creating something new, innovative, and ground-breaking. <h2>Responsibilities</h2> <ul> <li>Define and prioritize core use cases, supported by customer and competitive research, and sales insights</li> <li>Author user stories and drive agile product planning with engineering</li> <li>Define initial proofs of concept in partnership with engineering. Integrate findings into the product roadmap</li> <li>Build an and end-to-end product experience that is simple to deploy and easy to handle, partnering with UX and Engineering</li> <li>Evangelize the product strategy internally (with sales, engineering, other product organizations) and externally (with customers and partners)</li> </ul> <h2>To be successful in this role you will:</h2> <ul> <li>Be passionate about crafting market leading products with excellent user experience</li> <li>Have expertise in SaaS application development with understanding of cloud service performance and health metrics</li> <li>Data driven and analytics-based focus</li> <li>Have a hands-on nature with a strong interest in technology products</li> <li>Take strong initiative with ability to work independently with limited direction</li> <li>Establish a strong vision for the product across the organization</li> <li>Understand the operational aspects of delivering SaaS products</li> <li>Confidently present in front of audiences of all sizes</li> <li>Be a phenomenal written and verbal communicator</li> </ul> <h2>Qualifications:</h2> <ul> <li>7-10 years of Technical Product Management experience in an agile environment</li> <li>Deep knowledge and experience in cloud networking</li> <li>Ability to dig into how complex things work, and determining how to make them simpler</li> <li>Ability to collaborate with multiple product management groups and other functional teams</li> </ul> <h2>Bonus Points:</h2> <ul> <li>Expertise in Design Thinking methodologies and working with UX</li> <li>Entrepreneurship, creative problem-solving skills, and a strong desire to make an impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer - Secure Access Service Edge (SASE)
San Francisco

2021-04-28T21:56:54-04:00

Product Management

Technical Marketing Engineer - Secure Access Service Edge (SASE)

San Francisco,

The Cisco Meraki team is seeking a driven Technical Marketing Engineer to support product management activities for Secure Network as a Service offers as part of Cisco’s Secure Access Service Edge (SASE) / Network as a Service (NaaS). Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking engineers and customers to help ensure that we make the best product with consistently new and improved features. We are partnering with Cisco networking and security business units to create a unified offer that is easy to deploy and simple to manage. This is an exciting opportunity to get in on the ground floor of a strategic initiative within Cisco that will drive our overall transformation to as-a-service offers. As a critical member of the product team, your responsibilities include: <ul> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating technology trends and understanding market direction to evangelize adoption of new features that seek customer problems</li> <li>Serving as the authority and key technical advisor for the product and its current and future capabilities</li> <li>Producing technical guides, standard methodology documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products among our sales and channel teams</li> <li>Training Sales on efficiently positioning the product and features to seek customer issues</li> <li>Partnering with Sales Engineers on solving customer use cases through pre-sales engagement</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Tracking post-sales product feedback and quality by liaising with Support and Escalations teams</li> </ul> <h2>Qualifications:</h2> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>3+ years of work experience with Routing and Switching network technologies, preferably in an Enterprise environment</li> <li>CWNA/CCNP/CCIE routing/switching/security or above certifications are desirable</li> <li>Experience in technical marketing, technical support, product testing, pre- sales engineering, is preferred</li> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Ambitious, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul>   Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking ambitious risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are encouraging leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Technical Marketing Engineer - Secure SD-WAN (Platforms)
San Francisco

2021-04-28T21:58:08-04:00

Product Management

Technical Marketing Engineer - Secure SD-WAN (Platforms)

San Francisco,

The Cisco Meraki Product Management team is seeking a driven Technical Marketing Engineer to join the Secure SD-WAN (MX) product team.The MX product line is one of the fastest growing product lines in the industry. Your mission will be to help make Meraki one of the leading and best-selling secure SD-WAN solutions in the world by expanding our virtualization footprint. MX Secure SD-WAN appliances are used by hundreds of thousands of customers worldwide and are deployed in over a million locations. In this position, you will exhibit excellent technical knowledge, communication/presentation skills, and a real passion for learning about and voicing support for cloud-driven networking technology. Your focus will be around cellular technologies and carrier certification, and building new products as part of the Meraki secure SD-WAN portfolio. You would help assess the requirements that must be addressed in the different markets, the ways that our customers would use the product, the tools they would need, etc. You will serve as the source of knowledge and key advisor for internal teams like technical support, sales and marketing and external partners like customers, resellers, and Cisco partners. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. Every single day is truly unlike the one before. <h2>As a critical member of the product team, your responsibilities include:</h2> <ul> <li style="font-weight: 400;">Serving as the go-to person for all of the carrier certification needs for the Cellular products for Meraki SD-WAN products.</li> <li style="font-weight: 400;">Coordinating with contractors to execute on certifying Meraki Cellular products with major carriers world-wide</li> <li style="font-weight: 400;">Owning and driving execution of new product development with various stakeholders in the company</li> <li style="font-weight: 400;">Producing technical guides, standard methodologies documents, application notes, and configuration and installation content for internal and external use</li> <li style="font-weight: 400;">Preparing and presenting content to partners, customers, and executives</li> <li style="font-weight: 400;">Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li style="font-weight: 400;">Investigating and articulating our competitive positioning and strategy</li> <li style="font-weight: 400;">Working with ecosystem partners to validate inter-operation and successful solution development</li> <li style="font-weight: 400;">Raising technical awareness of our products among our support, sales, and partner teams</li> </ul> <h2>What we're looking for:</h2> <ul> <li style="font-weight: 400;">Deep understanding and familiarity with networking technologies (eg. routing protocols, L2 protocols, cellular technologies...etc), and applications with networking appliances</li> <li style="font-weight: 400;">Hands on experience in supporting, selling, or using network technologies</li> <li style="font-weight: 400;">Strong user insight with a deep desire to understand top customer problems</li> <li style="font-weight: 400;">Easily communicate complicated concepts to non-technical folks</li> <li style="font-weight: 400;">Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li style="font-weight: 400;">Love solving technical problems in creative ways</li> </ul> <h2>Bonus Points:</h2> <ul> <li style="font-weight: 400;">Experience and demonstrated experience with cellular carrier certification</li> <li style="font-weight: 400;">Experience with scripting or querying languages such as Python and SQL</li> <li style="font-weight: 400;">Degree in CS, EE, or a related technical field</li> <li style="font-weight: 400;">CCNA/CCNP/CCIE routing/switching/security certifications</li> <li style="font-weight: 400;">Experience in application engineering, technical support, product testing, or QA</li> <li style="font-weight: 400;">Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li style="font-weight: 400;">At least 2 years industry experience (IT administration, technical marketing/sales/support, or QA)</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer, SM (Systems Management)
San Francisco

2021-04-29T16:25:10-04:00

Product Management

Technical Marketing Engineer, SM (Systems Management)

San Francisco,

The Cisco Meraki team is seeking an upbeat, self-motivated and highly driven Technical Marketing Engineer to support product management activities for the System Manager (SM) product line! Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking Product Managers, engineers and customers to help ensure that we make the best product with consistently new and improved features. As a critical member of the SM product team, your responsibilities include but are not limited to: <ul> <li>Demonstrate and present the SM solutions and technologies to sales teams, customers and partners at internal and external events, conferences, EBCs, etc.</li> <li>Build documents and presentations with technical details for the product and technologies</li> <li>Provide technical mentorship and support to internal Support and Escalation teams and drive customer interactions</li> <li>Collaborate with the broader Meraki product portfolio to help build unique differentiation for Systems Manager</li> <li>Evangelize SM within Meraki and provide the sales team with the knowledge to sell Meraki’s unique offering of “networking + endpoint management”</li> <li>Discover and prioritize customer use cases and requirements to help in defining the strategy for endpoint management at Meraki</li> <li>Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li>Provide excellent pre-sales support through technical designs / POCs</li> <li>Serve as the go-to authority and key technical advisor for the product</li> <li>Work with engineering teams running beta and pilot programs</li> <li>Work with ecosystem partners to validate inter-operation and successful solution development</li> </ul> You Have: <ul> <li>Degree in CS, EE, or a related technical field</li> <li>4-6 years of work experience with mobile device or endpoint management technologies</li> <li>Experience in technical support, product testing, pre-sales engineering, or QA, is preferred</li> <li>Passion for learning about Mobile and other client devices and MDM, cloud, and emerging ground-breaking technologies</li> <li>You are curious and always take initiative to analyze and identify problems</li> <li>You are an astute troubleshooter with a clear understanding of your product</li> <li>You consistently and optimally execute on projects with minimal supervision</li> <li>Most importantly you put your team ahead of yourself and believe in winning together. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Operations

Channel Operations Manager
Sydney

2021-04-22T00:21:07-04:00

Operations

Channel Operations Manager

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.   We are looking for a new Channel Operations Manager to help support our distribution and partner operations.   You:   As our newest team member, you will help us onboard, train and support our distributors to get to operational readiness. You will work cross functionally within Meraki to build internal relationships; help drive projects that will impact our channel and lead new processes to improve product operability. You are familiar with operational processes pertaining to Meraki’s ability to fulfill customer orders globally. You enjoy learning something new every day and solving complex problems to make an impact in a fast-growing organization.   Responsibilities:   <ul> <li>Help support executive engagement and operational enablement through to systems set-up and logistics</li> <li>Become an expert on operational processes and serve as a go-to resource for internal and external constituencies on a day-to-day basis</li> <li>Collaborate with regional distribution account managers to review partner performance and identify areas of growth and improvement</li> <li>Work cross functionally to help on escalations of operational issues</li> <li>Identify gaps, and build process improvements to increase efficiency of regional ordering and fulfillment</li> <li>Communicate and cooperate with teams across international time zones</li> <li>Deliver quarterly QORs</li> <li>Other duties as assigned</li> </ul>   Qualifications:   <ul> <li>2 - 3 years of experience in an operational or customer service capacity</li> <li>Excellent communication, presentation, and analytical skills</li> <li>Proficient on Excel</li> <li>Familiarity working with cross functional teams in a fast-paced environment</li> <li>High degree of motivation, autonomy in work, and organizational skills required</li> <li>Ability to deliver on multiple and challenging projects</li> <li>Confirmed analytical skills with an emphasis on execution</li> <li>Upbeat, personable, and comfortable working with just about anybody</li> <li>Knowledge of Cisco quoting and ordering tools</li> <li>BS or BA education equivalent, preferably in a relevant field</li> <li>Proficient in Mandarin</li> </ul>   Wonder what it’s like work for Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, and many other generous benefits! We have created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page: https://meraki.cisco.com/jobs   We look forward to talking with you soon!   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can embrace new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.  

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Customer Service Representative
Chicago

2021-04-29T15:30:58-04:00

Operations

Customer Service Representative

Chicago,

Cisco Meraki is searching for a Customer Service Representative to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? Responsibilities: <ul> <li>Communicate effectively and clearly with distributors, partners, and customers regarding order inquiries via email</li> <li>Assist the Returns team with processing return shipping labels</li> <li>Educate and assist customers and partners with (but not limited to): licensing, orders, processes, policies.</li> <li>Collaborate with the appropriate department to address any inquiry that requires additional information</li> <li>Ensure all inquiries are addressed within the established department SLA</li> <li>Other duties as assigned</li> </ul> Requirements: <ul> <li>1+ year in related field</li> <li>Excellent organizational and collaboration skills</li> <li>Superb attention to detail</li> <li>Ability to work in a fast-paced, evolving environment</li> <li>Excellent English language, both written and verbal communication skills</li> <li>Talent for comprehending customers issues and critical thinking</li> <li>Salesforce experience is a plus</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.  

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Engineering Manager, Business Systems
Chicago

2021-04-21T11:23:45-04:00

Operations

Engineering Manager, Business Systems

Chicago,

At Meraki, we’re growing fast, taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man hours. That’s where you come in. As our Engineering Manager, you’ll identify those time-consuming internal processes, build solutions to them that are reliable, stable, and scalable enough for our international operations. You will lead efforts on New business enablement models, enhancing our current infrastructure and building systems that can scale while keeping bigger picture in mind. You’ll be taking over the existing Business Systems Developer Team to provide leadership and direction as we improve, develop, and maintain the processes that form Meraki’s backbone. Responsibilities: <ul> <li>Manage and provide leadership to a growing team of system developers</li> <li>Manage project priorities, schedules, allocate time, and ensure timely launches of new functionality</li> <li>Work with a cross-functional team of managers to prioritize projects and ensure conflicting prioritizations meet business requirements</li> <li>Always work to continuously improve Operations business process for Operations and Finance</li> <li>Likely play an integral role in the implementation of a new ERP system</li> <li>Ability to mentor and train developers using Ruby, Java, XML, webMethods, APIs, and more</li> </ul> Requirements: <ul> <li>BS in Computer Science or related discipline.</li> <li>At least 5 years of: <ul> <li>Management experience overseeing a team of developers</li> <li>Post-collegiate programming experience with Java or Ruby (extensive experience with both strongly preferred)</li> <li>Experience with ERP systems (Microsoft Dynamics GP, Oracle ERP Cloud, SAP)</li> </ul> </li> <li>At least 3 years experience with: <ul> <li>Integration software (Software AG WebMethods, Mulesoft, Dell Boomi)</li> <li>Application APIs (Facebook, Twitter, Salesforce, SOAP, REST, etc.)</li> </ul> </li> <li>Sufficient proficiency in SQL and XML to maintain a pre-existing database.</li> <li>Awareness of the latest trends in Integration space</li> <li>Demonstrated ability to grow and mentor teams as well as lead them through change</li> </ul> Nice To Have: <ul> <li>Sysadmin and performance tuning skills.</li> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Fulfillment Operations Project Manager
London

2021-04-30T05:48:37-04:00

Operations

Fulfillment Operations Project Manager

London,

Cisco Meraki is looking for a new Fulfillment Operations Project Manager to join our Operations Team in London! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand that on a personal level, by simplifying powerful technology, we can free hardworking people to focus on their mission. You As our new Fulfillment Operations Project Manager, you will collaborate with teams within Cisco Meraki, teams within greater Cisco, and external partners to further optimize our current processes and systems to scale with Meraki’s terrific year-over-year sales growth. To be successful in this role, you will need to gain a deep understanding of Cisco Meraki’s business systems, partner with business stakeholders to drive alignment, have the ability to identify inefficiencies, gaps, or incompatibilities, and know how to work with developers to create project specifications and bring projects to fruition.   What You Will Do <ul> <li>Manage process/technology projects required to integrate with Cisco Meraki’s partners, including 3PLs, carriers, and brokers, and improve internal operations in a precise, efficient manner</li> <li>Gain a thorough and complete understanding of all Cisco Meraki fulfillment business systems</li> </ul> <ul> <li>Own end-to-end responsibility for Fulfill Ops project management life cycle from kickoff to project close, plus manage issues and risks in a proactive manner</li> <li>Lead workshops and recurring project team meetings to establish and maintain alignment to key decisions, timelines and deliverables</li> <li>Partner with business and technical SMEs to develop and implement requirements, specifications, user stories, acceptance criteria, specifications, test plans</li> <li>Monitor integrations with Cisco Meraki to ensure data passing and system data integrity</li> <li>Perform analysis of carrier/broker costs versus shipping uplift programs, plus business performance trends and insights required to inform decisions</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and precise accuracy</li> <li>Other duties as assigned</li> </ul>   Requirements and Qualifications <ul> <li>At least 3 years of work experience in an Operations or Supply Chain role is preferred, with project management experience in Business/Fulfillment Operations, Supply Chain, and/or NPI</li> <li>4-year college degree required</li> <li>Be curious and inquisitive; extraordinary business insight with analytical and critical thinking skills</li> <li>Experience analyzing detailed datasets to identify risks and opportunities; Excel skills required</li> <li>Excellent communication and collaboration skills; experience working closely with developers, other project managers, and multi-functional teams</li> <li>Demonstrable ability to work effectively in a changing, rapidly growing environment</li> <li>Able to travel domestically and internationally up to 15%.</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, balanced catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.  Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values.  Everybody In means we listen to each other's opinions.  Everybody is accepted and valued here, and we are a team that works as one towards our goals.  We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Import/Export Specialist
Chicago

2021-04-21T11:23:45-04:00

Operations

Import/Export Specialist

Chicago,

Cisco Meraki is searching for an Export Specialist to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? You: You look forward to working cross-functionally with various teams and partners, and you thrive on providing superb customer service. You are open to change, excited to tackle meaningful situations, and are eager to get things done (and done well). You are passionate about learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. Most importantly, you have a contagiously optimistic attitude. You Will:  <ul> <li>Understand and communicate international shipping complexities on a per country basis in APJC, AMER and EMEA regions</li> <li>Troubleshoot export compliance holds, customer routing, and international shipping exceptions</li> <li>Align couriers and forwarders with Meraki’s international shipping procedures for compliance</li> <li>Provide international shipping mentorship to customers, internal teams and sales representatives</li> <li>Assist in compiling and maintaining country profiles to ship product globally</li> <li>Audit 3PL international shipments for export accuracy (label creation, commercial documents, AES filings, Pre-shipment Inspections)</li> <li>Support import clearance issues, PSCs, duty drawback </li> <li>Maintain SOWs/SOPs/POAs with import or export brokers globally</li> <li>Knowledge of networking hardware and dual use strategic goods is a huge plus</li> <li>Other duties as assigned</li> </ul> You Have: <ul> <li>2-3 years of experience managing high-volume exports and import/export compliance</li> <li>BA/BS required with a degree in International Relations, International Business, Operations Management, or International Studies preferred</li> <li>Impeccable organizational, analytical, and communications skills combined with a mindset aimed at solving meaningful problems</li> <li>Advanced Excel skills required and preferred experience using a CRM and ERP system</li> <li>Ability to navigate ACE for import entries or export declarations.</li> <li>Multilingual preferred</li> </ul> <ul> <li>Multilingual preferred</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs" target="_blank">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Project Manager - Operations
London

2021-04-28T05:27:53-04:00

Operations

Project Manager - Operations

London,

Cisco Meraki is looking for a new Operations Project Manager to join our Operations Team based out of our London office As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free hardworking people to focus on their missions. Please note that, until at least mid-2021, this position will work from home in compliance with local and Cisco policies, and out of an abundance of concern for our employees’ health. You: As our new Project Manager, you will collaborate with Cisco teams and stakeholders across and outside of Meraki to further expand Meraki’s role in Cisco’s worldwide sales portfolio. You will also participate in the optimization of our current systems to scale with Meraki’s growth. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, partner with business stakeholders to drive alignment, have the ability to identify inefficiencies, gaps, or incompatibilities, know how to work with developers to create project specifications and bring projects to fruition, and be excellent at communicating with a variety of audience types throughout project lifecycles. What You Will Do: <ul> <li>Manage process/technology projects required to integrate with Cisco, and improve internal operations in a detailed, efficient manner</li> <li>Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco</li> <li>Own end to end responsibility for project management life cycle from kickoff to project close; Manage issues and risks in a proactive manner</li> <li>Lead workshops and recurring project team meetings to establish and maintain alignment to key decisions, timelines and results</li> <li>Partner with business and technical SMEs to develop and implement requirements, specifications, user stories, acceptance criteria, specifications, test plans</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and detailed accuracy;</li> </ul> Requirements and Qualifications: <ul> <li>Experience in an Operations or Supply Chain role is required, with project management experience in Operations, Supply Chain, NPI, and/or Country Enablement</li> <li>Extraordinary business insight with analytical and critical thinking skills</li> <li>Excellent communications and collaboration skills</li> <li>Experience analyzing detailed datasets to identify risks and opportunities</li> <li>Skilled at using data to present options, make recommendations and tell stories</li> <li>Demonstrable ability to work effectively in a changing, rapidly growing environment</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Senior Demand Planner
San Francisco

2021-04-21T11:23:45-04:00

Operations

Senior Demand Planner

San Francisco,

Cisco Meraki is searching for an experienced Demand Planner to join our Operations team based in San Francisco! As the fastest growing cloud networking team in the world, our products and technology are changing the face of enterprise networking and making cloud-managed IT a reality. At Meraki, we're busy simplifying powerful technology to free passionate people to focus on their mission. YOU: We are a team constantly striving to build and improve our demand planning process. To jump into this team, you are a curious, motivated and enthusiastic individual who thrives in a constantly growing environment. You are someone who is highly flexible and able to adapt to sudden change. You love jumping into data and evaluating trends and collaborating cross functionally with multiple teams such as the Supply, Hardware, Product Management, Sales and Finance teams, to resolve product sales forecast for future 12 months. WHAT YOU WILL DO: <ul> <li>Evaluate historical trends and inputs from cross-functional teams to create a monthly forecast for your product families.</li> <li>Drive supply chain purchase of materials in support of the plan based on your forecasting.</li> <li>Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Finance, Supply Chain and Other).</li> <li>Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.</li> <li>Manages product transition planning & assumption gathering/vetting (Forecast Impacts - Road Map/Lifecycle Changes – Ramp Ups/Ramp Downs) for their product families.</li> <li>Actively monitors forecast status throughout quarter and takes prompt corrective action.</li> <li>Proactively identify issues in demand/supply/fulfillment to the forecast and lead meetings with the right cross functional partners to assign action items to resolve potential issues</li> <li>Identify process improvement opportunities in demand management and support team members in various departments as needed</li> </ul> QUALIFICATIONS AND SKILLS: <ul> <li>Targeting 7+ years of professional applicable experience in ops, operations, finance, supply chain, at least 3 in demand planning</li> <li>BS or BA, preferably in a relevant field such as Business, Supply Chain Management, Logistics, Data Analytics, Finance</li> <li>Intermediate Excel capabilities e.g. Pivot tables, chart creation, and presentation of data</li> <li>Comfortable with data, analytical mindset, detail-focused analysis, and presentation skills, statistical analysis is a plus</li> <li>Possess the ability to make timely and well-informed decisions based on data analysis</li> <li>Be able to work well within a team as well as having a strategic mindset and being hardworking as an individual</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Sales Operations

Insights Analyst, Sales Strategy
Chicago
San Francisco

2021-04-26T11:47:30-04:00

Sales Operations

Insights Analyst, Sales Strategy

Chicago,San Francisco,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results. In this highly collaborative role, we will put your analytical skills to the test by building dynamic territory and revenue models to help build equitable sales patches. You will be relied on as the specialist in sales territory planning, understanding the best ways to segment all of our Americas sales teams. You will be responsible for managing relationships with executive sales leadership while communicating with local sales management. Organization and attention to detail are key in this role, as is the ability to learn quickly and communicate effectively. Experience in a startup environment will serve you well, as you will be required to tackle a variety of projects at a fast pace. You are looking to expand your analytical portfolio and are passionate about learning to enable your teammates into success. <h2>What you will do:</h2> <ul> <li>Partner with sales management and become a trusted advisor. Do this by providing deep quantitative insights matched with thoughtful operational process that is based on understanding of key business drivers.</li> <li>Build rep territory and segmentation models; act as primary advisor on sales coverage to Sales Leadership.</li> <li>Produce & automate weekly, monthly, and quarterly reporting; lend insight to the reporting.</li> <li>Develop deep understanding for existing Sales and Sales Operations processes, including rep territory tools and lead routing of data management, forecasting, sales opportunities, dashboards and reports.</li> <li>Partner with Sales Operations teams on developing process improvements to standardize, automate and optimize central processes in a scalable approach</li> <li>Partner with Sales Strategy to help with quota setting and headcount planning process.</li> <li>Use your past experience driving reporting, insights and analytical rigor to mentor teammates and develop peers.</li> <li>Team-up with leadership to discover and build new planning and insights projects.</li> </ul> <h2>You are:</h2> <ul> <li>A curious, quick learner, who adapts well to a fast-moving environment and keeps projects moving forward, combines creativity, problem-solving skills, and a can-do attitude to overcome any obstacle</li> <li>Energetic, personable, and comfortable working under tight deadlines. team player: works collaboratively and optimally across a diverse set of functions, backgrounds, and working styles</li> <li>You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li>Able to deal with sophisticated problems and present recommendations and findings in a clear, concise format</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>You commit to earning our team’s trust every day through your actions and transparency.</li> </ul> <h2>You have:</h2> <ul> <li>3+ years proven experience in Sales Operations or other Sales Support functions, with specific experience in territory management and headcount strategy</li> <li>Do you have experience with the technical aspects of Salesforce, particularly in reporting and hierarchy management?</li> <li>Do you have strong analytical experience in financial modeling and data analysis</li> <li>The ability to think globally and strategically</li> <li>Past experience executing on strategic processes</li> <li>Can prioritize tasks efficiently & solve problems independently.</li> <li>High degree of attention to detail.</li> <li>Solid understanding of sales and business processes.</li> <li>Excellent written and verbal communication skills in English; you are comfortable making recommendations to sales leadership.</li> <li>Familiarity with complexities caused by sales cycles in different countries.</li> <li>Demonstrated ability to build collaborative relationships with other departments.</li> <li>A good sense of humor.</li> <li>Strong experience in Excel; SQL and technical aspects of data a strong plus.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Sales Administrator Lead, APJC
Sydney

2021-04-21T11:23:45-04:00

Sales Operations

Sales Administrator Lead, APJC

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.   Are you a self-starter who can multitask, learn and adapt quickly in a fast-paced, timeline and diligent environment? We are seeking a ‘Sales Administrator Lead’ to partner with our APJC Field Sales Team working cross-functionally with internal Operations, Finance, and Support teams, along with external prospects, customers, and technology partners. As a Cisco Meraki, you will be involved in every stage of the sales cycle supporting the most sophisticated and strategic accounts.   Responsibilities: Supervise the Sydney Sales Admin team - Plan, assign, and direct work. Includes prioritizing requests, estimating work efforts, defining landmarks and timelines, and managing resources accordingly   Interview, hire, train, develop, coach team members, team auditing and performance management   Proactively work to remove obstacles and enable forward momentum and progress   Provide direct support to the APJC Field Sales Team through comprehensive understanding of internal sales processes   Assist with international booking related inquiries   Back end administrative assistance throughout the Free Trial process   Cross-functional engagement with Operations, Finance, Support, Logistics and Channel in resolving the needs of different partners   Become technically proficient with Salesforce.com and other sales systems   Maintain sales procedures, processes, compliance and CRM database integrity   You are: <ul> <li>Communicative! An effective and timely communicator with all partners, understand what is needed of them and clearly mentor others providing purpose, direction, goals, and measures</li> <li>Creative - can see a problem from different perspectives. You love to experiment, solicit feedback and learn from each iteration. You continue to evolve by following trends and brainstorming with the team to get those creative juices flowing</li> <li>Fiercely collaborative - take an organisation-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish trusting relationships</li> <li>Organised and comfortable with change. You sweat the details and plan for contingencies. You are flexible, like thinking on your feet, and can adjust for the unexpected. With your excellent organisational skills, you are timely with communication and meet timelines (even with some extra days to spare!)</li> <li>Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Trustworthy. You commit to earning our team’s trust every day through your actions, leadership and transparency</li> </ul>   Qualifications: <ul> <li>Proficient in Mandarin</li> <li>1+ years of lead or supervisor experience</li> <li>Minimum of 2 years’ work experience within a sales support or customer service role</li> <li>Strong understanding of a sales process</li> <li>Excellent written and verbal communication; you are comfortable making recommendations to leadership</li> <li>Flexibility to conduct and attend meetings across different time zones globally</li> <li>Strong attention to detail and problem-solving skills</li> <li>Experience with MS Office Suite required and Salesforce.com preferred</li> <li>Organised, detail-oriented, self-directed, highly enthusiastic, professional and adaptable</li> <li>Comfortable multi-tasking in a fast-paced environment</li> <li>Exceptional interpersonal and communication skills across multiple communication mediums</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can embrace new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.  

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Sales Administrator - Service Provider
Remote within US
San Francisco

2021-04-21T11:23:45-04:00

Sales Operations

Sales Administrator - Service Provider

Remote within US,San Francisco,

Sales Administrator, Service Provider Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission and reach groups previously left in the darkness. Since day one, our mission has been to help IT teams do away with time-consuming, unnecessarily complex tasks so they can focus on the work that really matters. Are you a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment? We are seeking a Service Provider Administrator to partner with our Strategic Sales Managers (SSMs), and work cross-functionally with internal Operations, Finance, and Support teams, along with external prospects, customers, and Service Providers. As a Cisco Meraki Service Provider Administrator, you will be involved in every stage of the sales cycle supporting the most complex and strategic accounts. General Responsibilities: <ul> <li>Provide direct support to the Americas (US, CA, LATAM) Strategic Sales Team, and two Enterprise Product Sales Specialists through comprehensive understanding of internal sales processes</li> <li>Assist with domestic and international booking related inquiries</li> <li>Back end administrative assistance throughout the Free Trial process</li> <li>Cross-functional engagement with Operations, Legal, Finance, Support, Logistics and Channel in resolving the needs of prospects, customers, and technology partners</li> <li>Become technically proficient with Salesforce.com and other sales systems</li> <li>Basic SFDC reporting to assist with individual SSM requests, and maintain SFDC Dashboards</li> <li>Maintain sales procedures, processes, compliance and CRM database integrity by auditing Service Provider accounts</li> <li>Provide sales ops specific updates in sales team’s weekly forecast calls </li> </ul> Territory Focused Responsibilities: <ul> <li>Bridge gaps in communication between Service Providers and internal Meraki Ops teams to ensure smooth operational processes. </li> <li>Provide operational updates to SP’s and clearly define steps throughout the ordering process, as well as be their point of contact for any operations related issues</li> <li>Track and work with Legal to upkeep SP contracts </li> <li>Support SSM leadership in ensuring new SP agreements are communicated with broader impacted sales teams </li> <li>Enable new SSMs on best practices in deal structure</li> </ul> Qualifications and Skills: <ul> <li>Bachelors degree in Business related field</li> <li>Minimum of 3 years work experience within a Sales Support or Operations role, support in Channel sales is a plus</li> <li>Strong attention to detail and problem solving skills</li> <li>Can simply articulate complex processes to stakeholders </li> <li>Experience with MS Office Suite required and Salesforce.com preferred</li> <li>Organized, detail-oriented, self-directed, highly energetic, professional and adaptable</li> <li>Comfortable multi-tasking in a fast paced team environment</li> <li>Exceptional interpersonal communication skills across multiple communication mediums</li> <li>Sense of humor</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sales Operations Coordinator
Sydney

2021-04-21T11:23:45-04:00

Sales Operations

Sales Operations Coordinator

Sydney,

Cisco Meraki knows that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results. In this highly collaborative role, we will put your analytical skills to the test by building dynamic territory and revenue models to help build equitable sales patches. You will be relied on as the expert in sales territory planning, understanding the best ways to segment all of our EMEAR sales teams. You will be responsible for managing relationships with executive sales leadership while communicating with local sales management. Organization and attention to detail are key in this role, as is the ability to learn quickly and communicate effectively. Experience in a startup environment will serve you well, as you will be required to take on a variety of projects at a fast pace. You are looking to expand your analytical portfolio and are passionate about learning to enable your teammates into success. <h2>What you will do:</h2> <ul> <li>Partner with other Sales coordinators to work in a Salesforce case queue managing all sales and organization requests such as account merges, account disputes, orders reprocessing, and Sales Engagement clarification.</li> <li>Manage end-to-end sales processes by implementing changes and developing documentation.</li> <li>Maintain system setup and user access settings. Follow internal policies to ensure compliant deal routing behavior. Investigate and resolve problems;</li> <li>Ensure the policies are adhered and maintain the decorum of the call and intensify at the right time to restore the services ASAP</li> <li>Perform monthly revenue and account audits ensuring Salesforce is the source of truth.</li> <li>Help drive and implement operational projects to increase team efficiency.</li> </ul> <h2>You are:</h2> <ul> <li>A curious, quick learner, who loves fast paced environments.</li> <li>Energetic, personable, and comfortable working under tight deadlines.</li> <li>You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>Trustworthy. You commit to earning our team’s trust every day through your actions, transparency, and candor.</li> </ul> <h2>You have:</h2> <ul> <li>1-3 years relevant experience in Sales Operations or other Sales Support functions.</li> <li>A bachelor’s degree.</li> <li>Experience with the technical aspects of Salesforce.</li> <li>Solid understanding of sales and business processes.</li> <li>Excellent written and verbal communication; you are comfortable making recommendations to sales leadership.</li> <li>The ability to prioritize tasks efficiently and have a high degree of attention to detail.</li> <li>Demonstrated ability to build collaborative relationships with other departments.</li> <li>A good sense of humor!</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sales Support Administrator
Sydney

2021-04-21T11:23:45-04:00

Sales Operations

Sales Support Administrator

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.   As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day-to-day problem solving for internal sales requests.   You are: Curious about the why's and how's of the operational aspects of sales. A results-oriented, highly adaptable, quick learner who wants to continuously self-improve. We are seeking someone who wants a role where output has high impact and immediate results. Personable, and excited by the opportunity to work in a vibrant and inclusive workplace!   What you’ll do: Route deals to appropriate owners to optimize sales operations Match Meraki’s existing customer and reseller database to that of Cisco’s Analyse and assign cases in accordance with sales rules Conduct end-customer research Review and verify applications from partners Work multi-functionally with teams to respond to critical sales issues   Key requirements Strong organization skills coupled with the ability to multitask Capable of working in a high energy and deal volume environment Comfortable working to deadlines Meticulous attention to detail Excellent teammate with good communication skills Outstanding written and verbal skills, computer proficient   Preferred skills CRM – Salesforce/ equivalent Experience in Sales Support or data entry position University degree   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Worldwide Software Acceleration Leader
San Francisco

2021-04-21T11:23:45-04:00

Sales Operations

Worldwide Software Acceleration Leader

San Francisco,

The WW Software Acceleration Sales Leader for Meraki will spend an even amount of time between sales and operations teams driving Meraki’s recurring offer and enterprise agreement business.. The role will include regular customer and partner facing opportunity and presentation to small and large groups. Cisco Meraki expects its Software and Enterprise Licensing business to grow very rapidly over next three years, so this individual will help define strategy and provide recommendations on how we can scale this business to be a multi-billion dollar global business.   Areas Of Responsibility   ⁃ Lead a team to help drive software sales acceleration and provide global operational support for EA/WPA transactions and deal reviews. - Manage recurring offer (RO) and enterprise agreement (EA) Forecast for the WW sales theaters (AMER, EMEAR, APJC) and respective segments within each theater and review with the Meraki WW Sales leadership. ⁃ Drive and support Planning and Quarterly Review Process of the Cisco Software buying programs  ⁃ Collaborate with the theater software leaders within Cisco to identify Acceleration and Enablement requirements in the field ⁃ Drive Business acceleration initiatives aimed at scaling the Enterprise Agreement and Whole Portfolio Agreement business by theater to drive overall software bookings ⁃ Supporting Sales Specialist for strategic and complex EA opportunities across the all sales regions ⁃ Collaboration with broad stakeholders including worldwide team, offer creation team as well of our Architecture Business Leaders ⁃ Align with the business units on the opportunities and challenges with regards to the cross-architectural EA and WPA construct. ⁃ Work internally with legal and finance to support the deal assurance process for Enterprise Agreements and Whole Portfolio Agreements business.   Preferred Candidate Qualification Profile <ul> <li style="font-weight: 400;">Software Sales Success: Demonstrated successes in consultative / Influence sales of complex, high-value opportunities; experience with SW sales and -aaS sales</li> <li style="font-weight: 400;">Experienced Team Leader: Ability to lead a high-performance team in a dynamic environment, across organizational boundaries, with high cross-functional alignment and influence</li> <li style="font-weight: 400;">Familiarity of Cisco’s and Meraki’sHW/SW/Services portfolio</li> <li style="font-weight: 400;">Experience optimizing software sales buying program processes</li> </ul> <ul> <li style="font-weight: 400;">Proven ability to sell new parts of their portfolio and/or using new styles of business models to help close business.</li> <li style="font-weight: 400;">Self-starter, able to work remotely and operate against deadlines</li> <li style="font-weight: 400;">Problem solver, capable of demonstrating sound judgment when managing ambiguity.</li> <li style="font-weight: 400;">Bring simplicity to, and cope with, complex environments.</li> <li style="font-weight: 400;">Team orientated, enlisting and lead virtual teams across functional, hierarchy and cultural boundaries</li> <li style="font-weight: 400;">Numerate: Comfortable organizing, interpreting and presenting data</li> <li style="font-weight: 400;">Ability to sell a concept to internal and external stakeholders</li> <li style="font-weight: 400;">Demonstrates strong interpersonal, analytical, and problem-solving skills in building consensus with people at all levels</li> <li style="font-weight: 400;">Ability to predict risk areas within a sale and create mitigation/contingency strategies- based on experience</li> <li style="font-weight: 400;">Be able to provide a deep dive analysis regarding recurring offer software to enable insights and key business decisions for customers</li> <li style="font-weight: 400;">Excellent written and verbal communications skills with the ability to effectively facilitate and communicate through influence and negotiation at all levels of a customer, channel, and Cisco organizations</li> <li style="font-weight: 400;">Be able to communicate with a combination of strategy, product, sales, marketing, analytic and finance acumen with differing levels of technical detail</li> <li style="font-weight: 400;">A full-commitment to execution in an unstructured environment, personally doing the heavy-lifting to succeed.</li> <li style="font-weight: 400;">Commitment to inclusion and diversity</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.   

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Sales

Account Development Representative
London

2021-04-30T10:59:31-04:00

Sales

Account Development Representative

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! We are looking to hire an Account Development Representative (ADR) for our UK team. You will be covering a territory in the UK and will be based London. As an ADR at Meraki, you will be responsible for qualifying leads, closing deals valued up to $10k, and onboarding new partners. You will develop and qualifying both end customer leads and prospective resellers for the Meraki sales organization. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, adaptable, resourceful and results-oriented. Attention to detail and understanding how to manage your time is critical. As an ADR, you are often the first interaction a customer will have with Meraki. Therefore it will be crucial for you to conduct business dealings with prospects in a way that builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in technology sales. <h2>YOU WILL:</h2> <ul> <li>Perform high volume prospecting/calling into organisations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Bring creative ways to find new leads and be proactive with your prospecting - creativity is encouraged at Meraki and you’ll often hear ‘let’s give it a try!’</li> <li>Identify eligible opportunities to close and independently run the customer and their reseller through the full sales cycle</li> <li>Assist in growing our channel by gauging interest from prospective resellers of Meraki and onboard those interested as formal Partners</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals on call volume, opportunity, closed won and reseller quota</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>At least 1 year sales experience in B2B sales; experience with carrying a quota</li> <li>2+ years of work experience preferred</li> <li>Experience building strong professional relationships and demonstrating those to hit quota</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organisation, detail, multitasking and time management</li> <li>A hunger to learn, and are committed to a positive and inclusive team environment</li> <li>Fluent in English (verbal & written communication)</li> </ul> <h2>PERKS</h2> <ul> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods, snacks and drinks daily</li> <li>Excellent pension</li> <li>Private healthcare, dental, travel insurance</li> <li>Employee Stock Purchase Programme </li> <li>Extensive list of additional benefits - too many to list here!</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Account Development Representative
San Francisco

2021-04-21T11:23:45-04:00

Sales

Account Development Representative

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China as well as a new office in the heart of the Loop in Chicago! At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying both end customer leads and prospective resellers for the Meraki sales organization. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, adaptable, resourceful and results-oriented. Attention to detail and understanding how to manage your time is critical. As an ADR, you are often the first interaction a customer will have with Meraki. Therefore it will be crucial for you to conduct business dealings with prospects in a way that builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in technology sales. <h2>You Will:</h2> <ul> <li>Perform high volume prospecting/calling into organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Bring creative ways to find new leads and be proactive with your prospecting - creativity is encouraged at Meraki and you’ll often hear ‘let’s give it a try!’</li> <li>Identify eligible opportunities to close and independently run the customer and their reseller through the full sales cycle</li> <li>Assist in growing our channel by gauging interest from prospective resellers of Meraki and onboard those interested as formal Partners</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest and work independently to understand how to proceed with a prospect’s needs</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals on call volume, opportunity, closed won and reseller quota</li> <li>Heavy use of <a href="http://salesforce.com">Salesforce.com</a>, SalesLoft, ZoomInfo and other tools to manage and create leads, and ensure data integrity</li> </ul> <h2>You Have:</h2> <ul> <li>At least 1 year sales closing experience in B2B sales; experience with carrying a quota</li> <li>2+ years of work experience preferred</li> <li>Experience building strong professional relationships and leveraging those to hit quota</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>A hunger to learn, and are committed to a positive and inclusive team environment</li> </ul> <h2>Perks</h2> <ul> <li>Direct promotional path to Account Executive in approximately 12 months (dependent on performance)</li> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods and snacks daily</li> <li>Onsite gym for all employees (depending on office location)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.  

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Account Development Representative
Chicago

2021-04-27T15:48:33-04:00

Sales

Account Development Representative

Chicago,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China as well as a new office in the heart of the Loop in Chicago! At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying both end customer leads and prospective resellers for the Meraki sales organization. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, adaptable, resourceful and results-oriented. Attention to detail and understanding how to manage your time is critical. As an ADR, you are often the first interaction a customer will have with Meraki. Therefore it will be crucial for you to conduct business dealings with prospects in a way that builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in technology sales. <h2>You Will:</h2> <ul> <li>Perform high volume prospecting/calling into organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Bring creative ways to find new leads and be proactive with your prospecting - creativity is encouraged at Meraki and you’ll often hear ‘let’s give it a try!’</li> <li>Identify eligible opportunities to close and independently run the customer and their reseller through the full sales cycle</li> <li>Assist in growing our channel by gauging interest from prospective resellers of Meraki and onboard those interested as formal Partners</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest and work independently to understand how to proceed with a prospect’s needs</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals on call volume, opportunity, closed won and reseller quota</li> <li>Heavy use of <a href="http://salesforce.com">Salesforce.com</a>, SalesLoft, ZoomInfo and other tools to manage and create leads, and ensure data integrity</li> </ul> <h2>You Have:</h2> <ul> <li>At least 1 year sales experience in B2B sales; experience with carrying a quota</li> <li>2+ years of work experience preferred</li> <li>Experience building strong professional relationships and leveraging those to hit quota</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>A hunger to learn, and are committed to a positive and inclusive team environment</li> </ul> <h2>Perks</h2> <ul> <li>Direct promotional path to Account Executive in approximately 12 months (dependent on performance)</li> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods and snacks daily</li> <li>Onsite gym for all employees (depending on office location)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.

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Account Development Representative, Dutch Speaking
Amsterdam

2021-04-30T12:55:15-04:00

Sales

Account Development Representative, Dutch Speaking

Amsterdam,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! We are looking to hire a Dutch-speaking Account Development Representative (ADR) for our Netherlands team. You will be covering the Netherland as a territory and can be based in either London or Amsterdam. As an ADR at Meraki, you will be responsible for qualifying leads, closing deals valued up to $10k, and onboarding new partners. You will develope and qualifying both end customer leads and prospective resellers for the Meraki sales organization. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, adaptable, resourceful and results-oriented. Attention to detail and understanding how to manage your time is critical. As an ADR, you are often the first interaction a customer will have with Meraki. Therefore it will be crucial for you to conduct business dealings with prospects in a way that builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in technology sales. <h2>You Will:</h2> <ul> <li>Perform high volume prospecting/calling into organisations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Bring creative ways to find new leads and be proactive with your prospecting - creativity is encouraged at Meraki and you’ll often hear ‘let’s give it a try!’</li> <li>Identify eligible opportunities to close and independently run the customer and their reseller through the full sales cycle</li> <li>Assist in growing our channel by gauging interest from prospective resellers of Meraki and onboard those interested as formal Partners</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals on call volume, opportunity, closed won and reseller quota</li> </ul> <h2>You Have:</h2> <ul> <li>At least 1 year sales experience in B2B sales; experience with carrying a quota</li> <li>2+ years of work experience preferred</li> <li>Experience building strong professional relationships and demonstrating those to hit quota</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organisation, detail, multitasking and time management</li> <li>A hunger to learn, and are committed to a positive and inclusive team environment</li> <li>Fluent in English and Dutch (verbal & written communication)</li> </ul> <h2>Perks</h2> <ul> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods, snacks and drinks daily</li> <li>Excellent pension</li> <li>Private healthcare, dental, travel insurance</li> <li>Employee Stock Purchase Programme </li> <li>Extensive list of additional benefits - too many to list here!</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Account Development Representative, German Speaking
London

2021-04-30T12:52:07-04:00

Sales

Account Development Representative, German Speaking

London,

We’re building a network of future sales superstars at Cisco Meraki. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? We want to get to know you—your background, your passions, and your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading! We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! As an Account Development Representative for DACH, you will be responsible for developing and qualifying leads to the point of hand-off to the sales teams. You will maintain a thorough understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and quickly establish effective contacts. This is a high-energy position requiring an individual who is extremely motivated, enthusiastic and results-driven. Attention to detail is a must. As an Account Development Representative, it will be critical for you to conduct business dealings with prospects in a way that creates a superior customer experience, which will set the stage for future product sales for Meraki. You Will: <ul> <li>Make high volumes calls to prospective organisations</li> <li>Build and maintain a lead development pipeline via cold-calling, networking, e-mail, in-bound leads, as well as utilising internet information sources</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest</li> <li>Fluently discuss Cisco Meraki products and solutions with prospective customers to successfully manage and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of sales opportunities</li> <li>Use Salesforce heavily and additional applications to manage all lead data and ensure data integrity</li> </ul> You Have: <ul> <li>Fluency in German and English</li> <li>Excellent written and verbal communication skills </li> <li>Obsession with organisation, detail, multitasking and time management</li> <li>Bachelor's degree or equivalent </li> <li>Must be authorised to work in London - Position does not provide sponsorship</li> </ul> You are: <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Account Executive
San Francisco

2021-04-21T11:25:38-04:00

Sales

Account Executive

San Francisco,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.  

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Account Executive
Chicago

2021-04-21T11:23:45-04:00

Sales

Account Executive

Chicago,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.  

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Commercial Sales Specialist, France
France

2021-04-21T11:23:45-04:00

Sales

Commercial Sales Specialist, France

France,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! As a Commercial Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue within your assigned territory in France. You will ideally be based in Paris, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>What you will do:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our commercial customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> <h2>Who you are:</h2> <ul> <li>Open and Trustworthy– you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <h2>You will have:</h2> <ul> <li>Previous technology sales experience with demonstrated success in a field sales capacity</li> <li>Previous commercial experience</li> <li>Consistent record building new relationships, navigate sophisticated organizations and influence multiple decision makers</li> <li>Fluency in French and English</li> <li>Consistent record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others!</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!

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Consulting Systems Engineer
Maryland
Virginia
Washington DC

2021-04-21T21:32:31-04:00

Sales

Consulting Systems Engineer

Maryland,Virginia,Washington DC,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the chance to create excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related field</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Consulting Systems Engineer
New York

2021-04-21T11:23:45-04:00

Sales

Consulting Systems Engineer

New York,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the chance to create excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related field</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Consulting Systems Engineer
Denver
Seattle

2021-04-21T11:23:45-04:00

Sales

Consulting Systems Engineer

Denver,Seattle,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize in-depth knowledge of CNG’s networking solutions and our competitors' offerings, clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> Technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Experienced knowledge of REST APIs and a Python scripting</li> <li>Strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Excellent relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related subject area</li> </ul> At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.    

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Consulting Systems Engineer
Tokyo

2021-04-21T11:23:45-04:00

Sales

Consulting Systems Engineer

Tokyo,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join our team as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing commercial opportunities. Utilizing your in-depth knowledge of networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. <h2>RESPONSIBILITIES</h2>   <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2>DESIRED SKILLS & EXPERIENCE</h2>   <ul> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Japanese Language Fluency</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 3-5 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience and presentation skills.</li> <li>Experience with programming (Python, node.js, etc) would be desirable</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>BS or MS degree in computer science, computer engineering or related field required</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Consulting Systems Engineer, GES
Chicago
New York
Virginia

2021-04-21T15:21:22-04:00

Sales

Consulting Systems Engineer, GES

Chicago,New York,Virginia,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (Meraki) as our next Consulting Sales Engineer. In this role, the primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize in-depth knowledge of Meraki’s networking solutions and our competitors' offerings, clearly demonstrate the benefits to both prospects and partners.</li> <li>Design, develop, and support customer proof of concepts using Meraki and Cisco technologies</li> <li>Deliver technical solution presentations to customer and partners</li> <li>Assist in pre-sales consulting activities for customers with the potential for on-site early engineering support for large deployments</li> <li>Provide technical mentorship to internal Cisco engineering teams and Cisco partner organizations</li> <li>We highly value our pre-sales engineers, which means you have the opportunity to make excellent money in a fast-paced, industry-leading team environment</li> </ul> <h2>Who You Are</h2> Technical subject matter expert, thoroughly understanding products, architectures, and benefits our solutions enable. Organized, excellent communicator who deeply understands data networking design, deployment, and optimization in a cloud-driven context. <h2>Minimum Qualifications:</h2> <ul> <li>Experience of modern wi-fi networks, requirements gathering, design, deployment challenges</li> <li>Experienced knowledge of REST APIs and a Python scripting</li> <li>Strong understanding of wired data networks, including firewalls, routing, and switching standards and technologies</li> <li>Experience with wireless WAN technologies like LTE</li> <li>Consistent track record of 3+ years in a pre-sales field technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Positive relationship building skills, resourcefulness, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities</li> <li>Ability to travel up to 50%</li> </ul> <h2>Desired Skills & Experience</h2> <ul> <li>CCIE / CCNP preferred</li> <li>Knowledge of enterprise sales cycles, strong verbal and written communication skills</li> <li>BS or MS degree in computer science, computer engineering or related subject area</li> </ul> At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.    

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Consulting Systems Engineer - Service Provider - Canada
Canada

2021-04-30T17:53:26-04:00

Sales

Consulting Systems Engineer - Service Provider - Canada

Canada,

Want to be at the forefront of the Computer Networking industry? <h2>Who We Are</h2> Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Our team is focused on innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.” <h2>What You will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>You will Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>You'll build product documentation for customers and perform competitive analysis regarding competing products</li> <li>You will provide technical mentorship to channel partners and assist them in effectively selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who you'll Work with </h2> Internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams. <h2>Who You are</h2> <ul> <li>You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers.</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs</li> </ul> <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. <ul> <li>Position does not provide sponsorship</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer - Thailand
Thailand

2021-04-26T22:44:44-04:00

Sales

Consulting Systems Engineer - Thailand

Thailand,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join our team as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing commercial opportunities. Utilizing your in-depth knowledge of networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. <h2>RESPONSIBILITIES</h2>   <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2>DESIRED SKILLS & EXPERIENCE</h2>   <ul> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Thai Language Fluency</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 3-5 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience and presentation skills.</li> <li>Experience with programming (Python, node.js, etc) would be desirable</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>BS or MS degree in computer science, computer engineering or related field required</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Country Manager, Greater China
Shanghai

2021-04-26T22:44:15-04:00

Sales

Country Manager, Greater China

Shanghai ,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality! As Cisco Meraki’s Country Manager for China, you will lead a high-performing sales team and be responsible for developing and executing aggressive growth strategies and comprehensive sales plans to further penetrate the Greater China market. You will be responsible for and measured against the revenue generated in addition to motivating and leading the strategic execution for the field sales team to achieve a defined set of short and long term objectives. You will manage and allocate the team’s resources, be responsible for their success, growth and career and establish targets and strategic direction. You will also be responsible for the end to end sales motion and be accountable for the region revenue, top line growth, profitability and pipeline creation. <h2>In this role you will be:</h2> <ul> <li>Developing and managing a cross-functional team of field sales representatives with diverse skill sets and representing diverse internal requirements to achieve stated strategy.</li> <li>Directing all field sales processes and managing short term (quarterly, annual) and long term (strategic) bookings strategy.</li> <li>Leading creation of and executing a coordinated and collaborative strategy to maintain and build wallet share, improve margins, productivity and bookings.</li> <li>Determining the optimal coverage model for the accounts based on the selling strategy, and in line with Greater China sales motions.</li> <li>Creating short and long term plans based on research and deep understanding of business trends and market competition.</li> <li>Leading field forecasting efforts among the team managed, ensuring that accurate forecasts are completed on a timely basis</li> <li>Proactively assessing, clarifying, and validating customer requirements and satisfaction by engaging key customer accounts in conjunction with sales personnel managed. Providing a management-level point of contact for key customers and maintain strong customer relationships.</li> <li>Liaising with senior leadership, Cisco counter parts ensuring new customer acquisitions and ensuring sales targets are met</li> </ul> This key leadership role will continue the development of our sales delivery model through the capability development of our highly hardworking and motivated sales organization. Setting a vision and building strategic business decision-making capability to the next level will be a major factor for success in this position. <h2>Who You Are</h2> <ul> <li>10+ years Sales experience with at a minimum 5+ years leading a team; you will possess both sales leadership and cross functional/general management experience as well as inside sales notion</li> <li>Ability to manage and close complex and large deals</li> <li>Excellent relationship skills, tenacity, resilience and interpersonal skills.</li> <li>Demonstrated ability to provide thought leadership, think strategically and effectively communicate vision (both written and verbal) and influence cross-functionally.</li> <li>Bachelor's degree or equivalent recommended, MBA a plus.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Director, Sales Planning
San Francisco

2021-04-21T11:23:45-04:00

Sales

Director, Sales Planning

San Francisco,

Director, Meraki Sales Planning   What you will do: <ul> <li>Work closely with the Sr. Director of Sales Strategy & Operations and the three Directors of Strategy, Operations, and Acceleration to set direction for the team and align on key priorities</li> <li>Manage and coach a team of analysts across a diverse range of short and long-term projects</li> <li>Drive sales planning: ensure Meraki resources are best employed to realize maximum competitive advantage. Develop opinion and recommendations to help build an effective organization, appropriate coverage strategies, and strong process to meet these goals. </li> <li>Drive critical analysis related to Meraki sales performance and growth to help sales leadership plan for headcount, quota, and growth plans across the sales organization (both direct sales and channel).  Includes quarterly, half year, and full year quota planning for all quota carrying members of the sales team</li> <li>Drive the continual evolution of Meraki Sales’ playbook by ensuring sales leadership understands and manages the business using the most critical metrics. </li> <li>Develop key insights on sales performance and create recommendations on actions to improve performance. Includes delivery of monthly reviews of business performance to sales leadership</li> <li>Drive operational excellence across the commissions process to ensure quota carrying members of the team are paid accurately and on time</li> <li>Drive compensation planning and recommendations including comp plans, incentives, and analytics related to sales performance at granular level</li> <li>Manage key sales planning projects to improve the effectiveness and efficiency of the sales force</li> <li>Drive projects, as required, to upgrade the tools and systems required in support of other key responsibilities (e.g., improving Anaplan, the compensation platform used by Meraki)</li> <li>Collaborate with the COO and Sr. Directors for Channel Sales, Sales Engineering, and Inside Sales   on key cross-functional programs and initiatives and advise on feasibility, impact, and support operationalization</li> <li>Evaluate lifecycle management of partners from onboarding through termination</li> <li>Transformational Initiatives: Drive cross organizational collaboration, alignment and execution around key pivotal initiatives which require cross-architecture leadership; operational stamina to ensure execution and impact. Forge positive relationships, build & lead a matrixed team to win together.</li> </ul>     You are:  <ul> <li>Executive presence and leadership maturity to engage and communicate consistently with executives and key decision makers across the region and the company with relevant insights and situational judgment to enable positive and productive outcomes.</li> <li>Deep understanding of Cisco’s solution portfolio: products, software and services</li> <li>Strategic Thinker: Understands the segment and region strengths/challenges and can successfully develop and implement relevant customer success strategies leveraging resources across Cisco, partners and customers.</li> <li>Influencer: Ability to persuade, influence and collaborate with key individuals. Assess where gaps exist for key decisions and drive an aligned outcome to achieve results. Accustomed to collaborating effectively with all levels of an organization and developing followership.</li> <li>Results oriented: Proven ability to drive execution focused results with relevant technologies and customer outcomes.</li> <li>First Responder: Skilled at issue management and managing stakeholder expectations.</li> <li>Communicator: Excellent executive level communication and presentation skills, able to ‘read the room’ to understand when an audience is not aligned with the strategy, business outcome or solution being discussed.</li> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Career Champion. You invest in your team’s growth and development.</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</li> </ul> You have: <ul> <li>MBA ideal, minimum BA/BS or equivalent practical experience.</li> <li>5+ years of management with a consistent track record of overachieving goals.</li> <li>8+ years of functional experience in Sales Planning.</li> <li>Demonstrated organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines.</li> <li>Proven relationship building skills, tenacity, resilience, and interpersonal skills.</li> <li>Quarterly travel required once offices open back up to resume normal operation.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Director, Systems Engineering
United States

2021-04-21T18:16:14-04:00

Sales

Director, Systems Engineering

United States,

Want to be at the forefront of the Computer Networking industry? <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As the Meraki Systems Engineering Director for U.S. Public Sector, you will lead a team of SE Managers and Senior Managers. You’ll be accountable for executing on regional sales goals by driving sales engineering programs and providing technical direction and executive guidance to the Systems Engineering team. <ul> <li>Hire, mentor, and develop high-performing SE leaders to deliver against our sales goals and build strong internal and external relationships in service of outstanding customer experience and continued rapid growth</li> <li>Keep our SE culture alive and reinforce behaviors that support continued growth</li> <li>Drive the strategy and executive relationship for top accounts and deals in the region, focusing on our U.S. Public Sector division, including federal</li> <li>Bring together all Meraki cross-functional teams in region to build a “regional team” culture and shared vision</li> <li>Work collaboratively to establish a regional strategy and priorities, and ensure all teams are working together to maximize results. Communicate progress clearly and regularly</li> <li>Be the regional executive sponsor in establishing strong working relationships with Cisco leaders, ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our joint GTM approach to drive growth</li> <li>Work closely with Theater Sales and Systems Engineering leaders to build alignment between field, inside, and channel leadership and individual contributors to contribute to better mentorship and career development opportunities for the team</li> <li>Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</li> </ul> <h2>Who You Are:</h2> <ul> <li>Candid, communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Disagree, Decide, and Commit, listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven, resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</li> <li>Trustworthy, commit to earning our team’s trust every day through your actions and transparency</li> </ul> <h2>Minimum Qualifications:</h2> <ul> <li>BA/BS or equivalent</li> <li>7+ years related technical sales industry experience. Experience in leading teams, people, operations, program management or strategy development a plus</li> <li>Intimate understanding of the pre-sales engineering process and related sales motions</li> <li>Experience working in large, complex organizations (including matrix organizations)</li> <li>Experience working across culturally diverse teams</li> <li>Strong analytical skills, strong collaboration and facilitation skills.</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Conversant in IT strategy, design, planning, and execution principles</li> <li>Outstanding communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Shown organizational and project management capabilities with the ability to run multiple tasks with shifting priorities and varying deadlines</li> <li>50% travel required</li> <li>CCIE or equivalent a plus</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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German Speaking - Territory Account Manager
London

2021-04-21T11:23:45-04:00

Sales

German Speaking - Territory Account Manager

London,

We’re building a network of future sales superstars at Cisco Meraki. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? We want to get to know you—your background, your passions, and your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading! We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! As a German-speaking Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. Territory Account Managers are based in London and cover their specific EMEA territory from our centre of excellence. <h2>YOU WILL:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English AND German (verbal and written)</li> <li>Experience selling in German-speaking markets</li> <li>Technology sales experience a strong advantage!</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Please note this posting is to advertise potential job opportunities. The exact role may not be open today but could open in the near future. When you apply, a Cisco Meraki recruiter may contact you directly to talk about future opportunities with us. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Inside Sales Manager - ANZ
Sydney

2021-04-26T22:33:09-04:00

Sales

Inside Sales Manager - ANZ

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality! As a Meraki Inside Sales Manager, you will lead a team of Inside Sales Representatives across various geographic territories to achieve our sales and talent development goals within the market. You will be responsible for setting the direction and empowering your team for new customer acquisition, existing account management, and working with our channel partners to accelerate growth! <h2>What you will do:</h2> <ul> <li>Hire, coach, and develop a passionate team to deliver against your sales goals and drive strong internal and external relationships in service of an outstanding customer experience and continued rapid growth</li> <li>Set the tone for your team: Foster a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for career development</li> <li>Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development.</li> <li>Build and drive territory strategy and priorities and communicate them clearly with your team. Continuously optimize our sales methodology and share best practices to improve efficiency and focus, enable greater scale, and yield better results.</li> <li>Partner with cross-functional teams to improve results (channel, field sales, systems engineering, marketing, cisco sales leaders, etc.). And collaborate with Sales Enablement and People Operations to develop and execute individual and group training opportunities, identify development needs and implement process improvement initiatives.</li> </ul> <h2>Who you are:</h2> A passionate and driven sales leader, with proven experience as a top rep and leader with experience building and motivating hard-working teams. You embody the way we lead at Meraki as follows: <h2>Candid</h2> <ul> <li>Communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>You are straightforward and tell the truth, especially when it is difficult to do so.</li> <li>Care personally about each member and empathize with their needs and concerns.</li> </ul> <h2>Career Champion</h2> <ul> <li>Invest in your team’s growth and development.</li> <li>Use praise and constructive feedback to push people to their best work.</li> <li>Connect personally and commit to making work meaningful and fun.</li> </ul> <h2>Disagree, Decide, and Commit</h2> <ul> <li>Make it okay for people to own and discuss divergent points of view.</li> <li>Listen to understand different opinions and allow them to influence the direction.</li> <li>Once a decision is made, you stand behind it and get others to commit to its success together.</li> </ul> <h2>Drive Results</h2> <ul> <li>You are resilient, optimistic, and focused on our business results while never compromising customer, partner, and team relationships.</li> <li>Measure your success based on the success of the team.</li> <li>Know how your work connects with others and make thoughtful, timely decisions with the overall impact in mind.</li> </ul> <h2>Trust</h2> <ul> <li>Empower our teams to use their skills and insights to make the right decisions.</li> <li>Commit to earning our team’s trust every day through your actions and transparency.</li> <li>Build an inclusive team where everyone has a strong sense of belonging.</li> </ul> <h2>Minimum Qualifications:</h2> <ul> <li>BA/BS or equivalent practical experience.</li> <li>4+ years of successful sales/relationship management experience.</li> <li>Demonstrated organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines.</li> <li>Quarterly travel required.</li> </ul> <h2>Preferred Qualifications:</h2> <ul> <li>MBA or master’s degree preferred.</li> <li>2+ years of experience leading a team in B2B sales, operations, or a similar environment with a proven track record of overachieving goals.</li> <li>A good understanding and interest in networking technology, software, or IT.</li> <li>Proven relationship building skills, tenacity, resilience and interpersonal skills.</li> <li>International work experience.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Inside Sales Manager - India
Singapore

2021-04-26T22:34:03-04:00

Sales

Inside Sales Manager - India

Singapore,

<div>Want to be at the forefront of the Computer Networking industry?!  Who we are At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free ambitious people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. What you will do As an Inside Sales Manager, you will lead a team of Inside Sales Representatives across your region to achieve our sales and talent development goals within the market. You will be responsible for setting the direction and empowering your Inside Sales team responsible for: new customer acquisition, existing account management, and working with our channel partners to accelerate growth. • Hire, coach, and develop a motivated and hardworking team of Sales Reps to deliver against your sales goals • Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development. • Drive strong internal and external relationships in service of an outstanding customer experience and continued rapid growth. • Set the tone for your team: Champion a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your team’s career development • Build and drive territory strategy and priorities and communicate them clearly with your team. Continuously optimize our sales methodology and share ideas to improve efficiency and focus, enable greater scale, and yield better results. • Partner with cross-functional teams to maximize results (channel, field sales, systems engineering, marketing, Cisco sales leaders, etc.). • Collaborate with Sales Enablement and People Operations to develop and execute individual and group training opportunities, identify development needs, and implement process improvement initiatives. • Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers. Minimum Qualifications: • 4+ years of successful sales/relationship management experience • Previous OR current Meraki Team Lead/Management experience  • Executive presence and ability to collaborate cross-departmentally  • Examples of demonstrating the Meraki Leadership Principles: -> Being Candid -> The ability to Disagree – Decide – Commit -> Career Champion -> Driving Results ->Transparency/Trust  • Examples of working collaboratively with peers to solve complex problems for the betterment of the team • Organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines • Proven relationship building skills, tenacity, resilience and interpersonal skills • Track record of quota achievement and YoY growth</div> <div> <div> <div>• Fluent Hindi</div> </div> <div> <div>• Current and continued right to work in Singapore required</div> </div>   Preferred Qualifications: Strategic selling experience  • 2+ years of experience managing a team in B2B sales, operations, or a similar environment with a proven track record of overachieving goals • Experience building relationships/interfacing with Senior Cisco leaders/Channel leaders • Understanding of greater Cisco portfolio • 1+ years in current role at Meraki/Cisco </div> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Inside Systems Engineer - India
Bangalore

2021-04-29T01:32:06-04:00

Sales

Inside Systems Engineer - India

Bangalore,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join our team as our next Inside Systems  Engineer. In this role, your primary responsibility will be to team up with an Inside Sales Specialist and perform technical pre-sales activities for new and existing commercial opportunities. Utilizing your in-depth knowledge of networking solutions and our competitors' offerings, you will clearly demonstrate the advantages to both prospects and partners. <h2>RESPONSIBILITIES</h2>   <ul> <li>You will act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level of customers</li> <li>You understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with existing infrastructure, as well as service future needs</li> <li>You will craft product documentation for customers and perform competitive analysis regarding competing products</li> <li>You'll perform site surveys and provide onsite deployment assistance on large deployments</li> <li>You'll provide technical guidance to channel partners and assist them in effectively selling the Cisco Meraki solution</li> </ul> <h2>DESIRED SKILLS & EXPERIENCE</h2>   <ul> <li>Solid understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>English and Hindi Language Fluency</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 3-5 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and negotiation techniques</li> <li>Great relationship building skills, resourcefulness, resilience and presentation skills.</li> <li>Experience with programming (Python, node.js, etc) would be desirable</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>BS or MS degree in computer science, computer engineering or related field required</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Mid Market Account Executive - Central Canada Midsize
San Francisco

2021-04-29T13:28:45-04:00

Sales

Mid Market Account Executive - Central Canada Midsize

San Francisco,

<div class="open-position-heading">We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work.</div> <div class="modal-body clearfix"> <div class="job-description"> <div class="encoded-job-description"> Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. As an Mid-Market Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 50 accounts at once with deals that range in size over $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>5+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>2+ years closing large deals within a partner network</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us </div> </div> </div>

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Mid Market - Crossroads
Chicago

2021-04-21T11:23:45-04:00

Sales

Mid Market - Crossroads

Chicago,

<div class="open-position-heading"> </div> <div class="modal-body clearfix"> <div class="job-description"> <div class="encoded-job-description"> We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us </div> </div> </div>

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Mid-Market Product Sales Specialist, BeNeLux
Belgium

2021-04-28T15:51:38-04:00

Sales

Mid-Market Product Sales Specialist, BeNeLux

Belgium,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. We want to continue to grow, exceed our targets and build the best work environment possible where everyone has an equal opportunity to succeed. We are looking for diverse talent who will challenge the status quo and help push the team to the next level. Our team is a collaborative and highly successful team, but we are also ambitious and always looking to reach new heights. We offer excellent career progression and provide world class training and support to help you achieve your career goals! We’re currently looking to add a Mid-Market Sales Specialist to the team, responsible for driving Cisco Meraki revenue within your assigned territory in the BeNeLux region. Through prospecting, finding opportunities, and collaborating with Cisco teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-orientated; it will also require someone who is equally comfortable working in a strategic and tactical capacity. YOU WILL: <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships, and close deals consistently, remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> YOU HAVE: <ul> <li>Previous technology sales experience with proven success in a field sales capacity</li> <li>Previous Mid-Market experience, and consistent record of shown success</li> <li>Consistent record building new relationships, navigate complex organisations and influence multiple decision makers</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>Business fluency in both Dutch and English (business proficiency in French also beneficial)</li> <li>Flexibility to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight!</li> </ul> YOU ARE: <ul> <li>Open and Trustworthy– you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Mid-Market Product Sales Specialist, Denmark
Denmark

2021-04-21T11:23:45-04:00

Sales

Mid-Market Product Sales Specialist, Denmark

Denmark,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. We want to continue to grow, exceed our targets and build the best work environment possible where everyone has an equal opportunity to succeed. We are looking for diverse talent who will challenge the status quo and help push the team to the next level. Our team is a collaborative and highly successful team, but we are also ambitious and always looking to reach new heights. We offer excellent career progression and provide world class training and support to help you achieve your career goals. We’re currently looking to add a Mid-Market Sales Specialist to the team, you will be responsible for driving Cisco Meraki revenue within your assigned territory in Denmark. You will ideally be based in Copenhagen, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>What you will do:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> <h2>Who you are:</h2> <ul> <li>Open and Trustworthy– you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <h2>You will have:</h2> <ul> <li>Previous technology sales experience with proven success in a field sales capacity</li> <li>Previous Mid-Market experience</li> <li>Consistent record building new relationships, navigate complex organisations and influence multiple decision makers</li> <li>Fluency in Danish and English</li> <li>Consistent record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight!</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Mid Market - Southern California
San Francisco

2021-04-21T11:23:45-04:00

Sales

Mid Market - Southern California

San Francisco,

<div class="open-position-heading"> </div> <div class="modal-body clearfix"> <div class="job-description"> <div class="encoded-job-description"> We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us </div> </div> </div>

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Partner Solutions Architect, Southern Europe
France
Italy
Portland
Spain

2021-04-21T11:23:45-04:00

Sales

Partner Solutions Architect, Southern Europe

France,Italy,Portland,Spain,

Partner Solutions Architect - Can be based in France, Italy, Spain or Portugal.   At Cisco Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses.   Do you want to work for an inspiring, positive company, with creative and collaborative colleagues? At Cisco Meraki, we're on track to be the most successful acquisition in Cisco’s history (and certainly the most fun)! We provide unparalleled company culture; career development; stimulating work, and benefits! But what truly makes Meraki special are the people – we are people who keep the culture strong and make working here exciting, meaningful, and rewarding.   As a Partner Solutions Architect, you will have the unique opportunity to interpret the technical vision of our most strategic channel partners and define Meraki’s technical pre-sales strategy for these accounts. You will own key relationships with technical stakeholder from these partners, liaise with Meraki channel, sales, and other systems engineering teams to execute on initiatives that you design to grow the adoption of Meraki products.   Responsibilities: <ul> <li>Drive growing revenue for our most strategic partners through technical engagements, solution development and technical training activities.</li> <li>Design high-level, detailed consultative solutions and provide technical pre-sales coverage for selected channel partner accounts.</li> <li>Build, demonstrate and document technical solutions that showcase the full capabilities of the Meraki Platform.</li> <li>Understand and articulate Cisco's cross-architecture product strategy and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision.</li> <li>Work with Cisco’s regional and global partner organizations to drive prioritization of resources and development of strategies to further enable technical sales.</li> <li>Coordinate and conduct technical enablement training and service creation workshops for partners that highlight Meraki Platform solutions.</li> </ul>   You are an ideal candidate if you have: <ul> <li>Experience with designing or deploying wired and wireless networks, including firewalls, content filters, routing/switching, VLAN's, 802.11, etc.</li> <li>Significant experience in technical pre-sales, post-sales or product management roles (solutions architect, systems engineer, sales engineer, network engineer, product manager, etc.).</li> <li>Deep and broad industry knowledge of the partner and vendor landscape within the region.</li> <li>Knowledge of networking or software industry sales cycle, and validated negotiation techniques.</li> <li>Strong interpersonal skills, verbal and written communication skills, with the ability to multitask and set priorities.</li> <li>Experience with object-oriented software development languages, Python, Java, C/C++.</li> <li>Ability and willingness to travel 50%.</li> <li>Fluency in French and English.</li> <li>Fluency in either Spanish, Italian or Portuguese.</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.      

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Product Sales Specialist
Netherlands

2021-04-21T11:27:08-04:00

Sales

Product Sales Specialist

Netherlands,

Product Sales Specialist, Enterprise     We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. Want to develop your career with an inspiring, positive company, with creative and collaborative colleagues? Meraki is on track to be the most successful acquisition in Cisco’s history (and certainly the most fun)! We provide unparalleled company culture; ensuring you feel part of the wider team and have the best work/life balance whether you're in the office or a field-based position. But what truly makes Meraki special are the people – we are people who keep the culture strong and make working here exciting, meaningful, and rewarding. Sales Specialists at Meraki are responsible for driving Cisco Meraki revenue within the assigned territory. In this position, you will focus on the Enterprise market within the Netherlands. We are a hardworking, ambitious, fast paced sales team; skilled at advancing deals through the sales cycle in collaboration with account teams, sales engineers and partners. Success will be dependent not only on the capability to sell, but also on the relationships developed with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and driven; it will also require someone who is equally comfortable working in a strategic and tactical capacity. YOU WILL: <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers and close deals while remaining highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to continued YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Motivate and build extended teams to utilise Cisco’s Sales organisation, customer base and partner organisation</li> </ul> YOU HAVE: <ul> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity</li> <li>Demonstrable success building new relationships, navigating complex organizations, and achieving against quota</li> <li>Fluency in Dutch and English</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight, and a desire to have a blast while improving the lives of others</li> </ul> YOU ARE: <ul> <li>Inventive – creative and hardworking</li> <li>Organised – on top of everything</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Product Sales Specialist
Tokyo

2021-04-21T11:23:45-04:00

Sales

Product Sales Specialist

Tokyo,

<h2>Product Sales Specialist</h2> Japan 【世界中に『Work Simple』を届ける会社】 【ポジションの魅力】 Merakiのプロダクトセールススペシャリストとして、日本でのCiscoMerakiのビジネスを牽引する責任を負っていただきます。理想的には東京のホームオフィスを拠点とし、現地のシスコのオフィスや顧客先に頻繁に出向くことになります。シスコのアカウントチームやパートナーと協力しながら案件を創出し、四半期ごとのビジネスプランを達成しかつプランを上回る案件を獲得していただきます。あなたの成功は、販売能力だけでなくビジネスに関わるすべての人との関係性にも左右されます。これは、ハンターとしてのメンタリティを持ち高いモチベーションと結果重視の人物を必要とするポジションであり、また戦略的戦術的なプランと論理的な思考で柔軟に行動することが必要になります。 経験 ミッションクリティカルなITインフラの提案、構築、運用サポート。 顧客経営層とのリレーション構築とクリエイティブなコミュニケーションの実現。 経営課題に取り組むコンサルティング営業を実践。 当社の法人顧客のための短期、中期、長期の予測可能なパイプラインを創出し、継続的なビジネスを具現化する。 ステイクホルダーから信頼を勝ち取る誠実かつロジカルなコミュニケーションと個人としての市場における一貫した競争力の維持。 スキル 学士号またはそれに相当するもの IT業界において5年以上の営業/SE経験があり、フィールドセールスで3年以上の実績がある方 ネイティヴレベルの日本語とビジネスレベルの英語能力 一貫した成功の実績 卓越した人間関係構築スキルと有効な意思決定能力 ビジネスに必要な出張 自ら学ぶ能力、Customer Firstを徹底するための真の情熱 <h2>Product Sales Specialist</h2> Japan Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and together we built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos, and we are looking for a top-producing salesperson to join our team! With over 190,000 customers and one million active networks and counting around the world, our comprehensive set of solutions allows customers to seize new business opportunities and reduce operational costs. What do we do? We create 100% cloud managed IT that simplyworks. As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in Japan. You will ideally be based from your home office in Tokyo with frequent travel to local Cisco offices and customer sites. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>You will:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to tackle business problems</li> <li>You will ask the right questions and establish relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in Japan to drive revenue and contribute to impressive YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization</li> </ul> <h2>You have:</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>5+ years technology sales experience with at least 3 years proven success in a field sales capacity</li> <li>Proficiency in Japanese and conversational level in English</li> <li>Consistent track record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel if needed</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> <li>Passionate on customer satisfaction and consultative selling – you contribute to our mission to exceed customer expectations showing customers the value of cloud-managed networking for their business</li> </ul> “Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”  

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Project Manager, Sales
United States

2021-04-21T11:23:45-04:00

Sales

Project Manager, Sales

United States,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Meraki is seeking an experienced Project Manager to be responsible for driving end-to-end sales projects and initiatives. As a Sales PMO Project Manager, you will lead the Sales Strategic Initiatives projects for the Americas region, and work cross functional with our Strategy, Sales, Marketing, Product Management, Support, Finance, Legal and Operations teams to deliver high-value projects on time with quality and within budget. <h2>What you will be doing:</h2> You will manage Americas Sales Strategic Initiatives projects and execute, and track project deliverables, achievements, action items, dependencies, risks and mitigation plans. You will develop strong working relationships with cross functional teams to best understand and deliver on business goals and priorities. You will adhere to metrics and governance for Meraki and Sales PMO processes and actively provide inputs to process improvements. Craft project status reporting and deliver effective and consistent updates to senior leaders and partners. Track the progress of other Americas initiatives projects. Supervise all Americas projects results to ensure alignment with Meraki sales Objectives (OKR) Support other WW Meraki Sales teams on Project Management consultations. <h2>You are ideal for this role if you have:</h2> <ul> <li>5+ years of experience leading sophisticated, mission-critical, cross-functional projects</li> <li>Experience managing projects in at least one of the areas such as software, hardware, embedded, networking, cloud technologies or products</li> <li>Must have a successful track record of delivering projects on-time with quality</li> <li>Solid understanding of product/project life cycle or launch cycle</li> <li>Strong communication, interpersonal and presentation skills.</li> <li>Experience working with project planning tools (Excel, Gantt charts, Jira, Wrike, Confluence, Google Docs)</li> <li>Should be able to deal well with rapid changes, and feel comfortable navigating uncertain/ambiguous situations.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Systems Engineering Leader - APJC Service Provider and Partner
Singapore

2021-04-28T01:27:43-04:00

Sales

Systems Engineering Leader - APJC Service Provider and Partner

Singapore,

At Cisco Meraki, we’re known for simplifying powerful technology through our products and solutions - and for the people behind them. As the largest cloud-managed networking platform in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! As the Systems Engineer Leader for the APJC Service Provider and Partner organization, you will lead a team of hardworking and high-performing Consulting Systems Engineers and Partner Solutions Architects. You’ll be accountable for executing on regional channel sales goals by driving pre-sales engineering programs, creating new managed service offerings, and building executive relationships with Service Providers and Partners across the region. Teaming with the APJC Partner Sales and Service Provider Sales leaders, you have the unique opportunity to define and execute the channel sales vision for the APJC region. You will own key relationships with partner technical leaders, collaborate closely with the Meraki channel sales, direct sales and systems engineering teams to execute initiatives that you design to accelerate the adoption of Meraki solutions! <h2>What you will do:</h2> <ul> <li>Hire, coach and manage a team of Consulting Systems Engineers and Partner Solutions Architects to deliver against regional channel sales goals</li> <li>Drive revenue growth for our most strategic Service Providers and Partners through technical sales engagements, creating managed service offerings, and technical training programs</li> <li>Keep our Meraki SE culture alive and reinforce behaviors that support continued growth and professional development</li> <li>Bring together Meraki cross-functional teams in region to build a “regional team” culture and shared vision</li> <li>Team closely with Meraki direct sales and systems engineering leaders from across the region to collectively execute on a single technical sales vision</li> <li>Be the regional sponsor in establishing strong working relationships with Cisco leaders, ensuring our business is appropriately prioritized in service of an outstanding partner experience and continued rapid growth</li> <li>Champion the partner benefit of Cisco's cross-architecture product strategy, and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision</li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li>3+ years of experience as a pre-sales engineer or solutions architect, with previous people leadership experience a plus</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large complex deals</li> <li>Broad industry knowledge of networking or software industry sales cycle, and validated negotiation techniques</li> <li>Extensive understanding of wired and wireless networks, routing/switching, firewalls, SD-WAN and MPLS-based Wide Area Networks</li> <li>Deep knowledge of the Service Provider, Partner, and Managed Service Provider landscape within the region</li> <li>Exceptional communication skills in crafting stories and presenting to partners and other stakeholders</li> <li>Ability to reduce complex technical concepts to simple language, whilst rigorously prioritizing what and how to communicate</li> <li>Demonstrated strong organizational and project management capabilities with the ability to prioritize multiple tasks with shifting priorities and varying deadlines</li> <li>CCIE, CWNE, CCNP or equivalent certifications a plus</li> <li>Experience with object-oriented software development languages, such as Python, C/C++ a plus</li> <li>Ability and willingness to travel regionally up-to 50%</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Solutions Architect
United States

2021-04-23T19:11:13-04:00

Sales

Technical Solutions Architect

United States,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You'll Do</h2> As a Cisco Meraki Global Technical Solution Architect, you will be responsible for growth levers that benefit the wider Meraki SE organization. Work with Product Management, Product Marketing and SE leadership on innovative campaigns to showcase Cisco Meraki solutions. <ul> <li>Work with Cisco specialists and architects to develop cross architecture solutions that showcase the better together integrations</li> <li>Create Cisco Meraki validated designs and standardized proof of concept test plans to streamline customer trials and deployments.</li> <li>Evolve the design for shared lab infrastructure such as mini-lab or dCloud</li> <li>Create lab and event guides for broader SE and partner community</li> <li>Work with Cisco community to incorporate Meraki solutions & campaigns into events including Cisco Live, Partner Summit and SEVTs.</li> <li>Present at SEVTs and other events to train the broader SE community.</li> <li>Interface with the Cisco DA/PA/vCTO community to present Meraki</li> <li>Engage in strategic long term opportunities as a high level subject matter authority.</li> <li>Innovate on new ideas to accelerate Meraki technical GTM.</li> </ul> <h2>Who You Are</h2> Along with in-depth knowledge of Cisco Meraki solutions and adjacent Cisco technologies such as Security and Enterprise Networking, you’ll have a keen understanding of the sales cycle and business value realization for upmarket customers. You are naturally curious and a self-starter with a track record of developing innovative ideas. You have outstanding communication and teamwork skills to collaborate across many parts of Cisco. <h2>Minimum Requirements</h2> <ul> <li>Five years of pre-sales experience working with large customers</li> <li>Expertise in routing, SDWAN, switching, wireless and security</li> <li>Proficient with APIs and programming languages</li> <li>Flexible, dependable, and capable of quickly learning new products and technologies.</li> <li>Excellent written and verbal communication, listening and presentation skills.</li> <li>Ability to interpret technical concepts into business outcomes, and communicate at the executive level</li> <li>Must be a self-starter effective working autonomously in a remote/virtual mtg environment and in a team setting.</li> <li>Demonstrate technical leadership by building informal teams of passionate SEs to work on large projects</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Territory Account Manager - Central, Eastern or Southern European languages
London

2021-04-21T11:23:45-04:00

Sales

Territory Account Manager - Central, Eastern or Southern European languages

London,

We’re building a network of future sales superstars at Cisco Meraki. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? We want to get to know you—your background, your passions, and your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading! We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! As a Territory Account Manager, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. Territory Account Managers are based in London and cover their specific EMEA territory from our centre of excellence. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English AND a Central, Eastern or Southern European language (verbal and written)</li> <li>Experience selling in European markets</li> <li>Technology sales experience a strong advantage!</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Please note this posting is to advertise potential job opportunities. The exact role and language requirement may not be open today but could open in the near future. When you apply, a Cisco Meraki recruiter may contact you directly to talk about future opportunities with us. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Territory Account Manager - German speaking
London

2021-04-21T11:23:45-04:00

Sales

Territory Account Manager - German speaking

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! We are adding a German-speaking Territory Account Manager to our Inside Sales team. Territory Account Managers are based in London and cover their specific territory from our centre of excellence. In this role, you will cover a territory in Germany and will help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English AND German (verbal and written)</li> <li>Experience selling in the German market beneficial</li> <li>Technology sales experience a strong advantage!</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Territory Account Manager, India
Singapore

2021-04-26T22:33:37-04:00

Sales

Territory Account Manager, India

Singapore,

Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.   As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is full-time, covering the market in India <h2>You will:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to optimally close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Business fluent English and Hindi</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Hardworking – we all love what we do</li> <li>Have the current and continued right to work in Singapore. The position doesn't support visa sponsorship.</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Territory Account Manager, Netherlands
Amsterdam

2021-04-27T03:50:10-04:00

Sales

Territory Account Manager, Netherlands

Amsterdam,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. Do you want to work for an inspiring, positive company, with creative and collaborative colleagues? At Cisco Meraki, we're on track to be the most successful acquisition in Cisco’s history (and certainly the most fun)! We provide unparalleled company culture; career development; stimulating work, and benefits! But what truly makes Meraki special are the people – we are people who keep the culture strong and make working here exciting, meaningful, and rewarding. We want to continue our to grow, exceed our targets and build the best work environment possible where everyone has an equal opportunity to succeed. We are looking for diverse talent who will challenge the status quo and help push the team to the next level. Our team is a collaborative and highly successful team, but we are also ambitious and always looking to reach new heights. We offer excellent career progression and provide world class training and support to help you achieve your career goals. We are currently looking to add a Territory Account Manager to our team, covering an area in the Netherlands. Prospective candidates will be based in Amsterdam.  A TAM helps customers understand the value of our cloud-managed hardware solution and develops new and lasting relationships in a variety of accounts. We are a hardworking, ambitious, fast paced sales team; skilled at advancing deals through the sales cycle in collaboration with account teams, sales engineers and partners, and looking for accomplished people to join us. This is high-velocity role, focusing on small and mid-sized businesses. Organisational skills are key; handling a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. Confidence and excellent communication skills are required for regular demos of Cisco Meraki technology via WebEx to end users and our partner organisation. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Maintain accurate pipeline management and forecasting, meeting (and exceeding) quarterly sales targets</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business, traveling to territory when required</li> <li>Demonstrate Meraki technology using WebEx</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business proficient in English and Dutch</li> <li>Highly effective communication skills</li> <li>BA/BS degree preferred, and technology sales experience is a plus</li> </ul> <h2>You are:</h2> <ul> <li>Inventive – creative and hardworking</li> <li>Organised – on top of everything</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> If this sound like you, we’d love to hear from you. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Territory Account Manager - South Africa
London

2021-04-28T04:54:28-04:00

Sales

Territory Account Manager - South Africa

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!   We are adding a Territory Account Manager to our Middle East and Africa Inside Sales team. Territory Account Managers are based in London and cover their specific territory from our centre of excellence. In this role, you will cover a territory in South Africa and will help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts.   You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. <h2> </h2> <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English (verbal and written)</li> <li>Experience selling in South African market beneficial</li> <li>Technology sales experience a strong advantage!</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Territory Account Manager - Switzerland
London

2021-04-21T11:23:45-04:00

Sales

Territory Account Manager - Switzerland

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! We are adding a German-speaking Territory Account Manager to our Inside Sales team. Territory Account Managers are based in London and cover their specific territory from our centre of excellence. In this role, you will cover a territory in Switzerland and will help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English AND Swiss German or German (verbal and written)</li> <li>Experience selling in the Swiss market beneficial</li> <li>Technology sales experience a strong advantage!</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Territory Account Manager, UK
London

2021-04-21T11:23:45-04:00

Sales

Territory Account Manager, UK

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters—like teaching kids, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work. We want to continue our to grow, exceed our targets and build the best work environment possible where everyone has an equal opportunity to succeed. We are looking for diverse talent who will challenge the status quo and help push the team to the next level. Our team is a collaborative and highly successful team, but we are also ambitious and always looking to reach new heights. We offer excellent career progression and provide world class training and support to help you achieve your career goals. We are currently looking to add a Territory Account Manager to our team, covering an area in the UK, and based out of our London office. A TAM helps customers understand the value of our cloud-managed hardware solution and develops new and lasting relationships in a variety of accounts. We are a hardworking, ambitious, fast paced sales team; skilled at advancing deals through the sales cycle in collaboration with account teams, sales engineers and partners, and looking for accomplished people to join us. This is high-velocity role, focusing on small and mid-sized businesses. Organisational skills are key; handling a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. Confidence and excellent communication skills are required for regular demos of Cisco Meraki technology via WebEx to end users and our partner organisation. You will: <ul> <li>Run the entire sales process from prospecting to close</li> <li>Maintain accurate pipeline management and forecasting, meeting (and exceeding) quarterly sales targets</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business, traveling to territory when required</li> <li>Demonstrate Meraki technology using WebEx</li> </ul> You have: <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business proficient in English and</li> <li>Highly effective communication skills</li> <li>BA/BS degree preferred, and technology sales experience is a plus</li> </ul> You are: <ul> <li>Inventive – creative and hardworking</li> <li>Organised – on top of everything</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> If this sound like you, we’d love to hear from you. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Technical Support

Network Escalations Engineer
Chicago

2021-04-27T16:09:54-04:00

Support

Network Escalations Engineer

Chicago,

<h2>Why you'll love Cisco Meraki</h2> We change the World, we are passionate about our employer and the brand we represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. <h2>What you'll do</h2> <ul> <li>You will be a part of a Technical Service team of extraordinary technical engineers who are excited to grow into the "Support of last resort" for systemic technical issues experienced by our highest-value customers that cannot be resolved through the normal Support process.</li> <li>Your average work week might consist of working on assigned critical issues, monitoring/responding to Escalation calls/threads, and coding/automating test plans associated with critical issues.</li> <li>You might also have 20% travel</li> </ul> <h2>Who you'll work with</h2> We are an organization that provides the highest level of technical support for all Cisco Meraki products to Cisco customers, partners, account teams and other support engineers. As a valued member of this team, you are empowered to work across departments and mobilize resources when vital. <h2>Who you are</h2> You dedicate 70% of your time to operational responsibilities <ul> <li>You build, execute and analyze technical test plans to acquire data needed to validate mission-critical networks</li> <li>You model RF, network, and application performance using industry-standard tools.</li> <li>You learn swiftly to navigate difficult political conversations, and strategically take charge of complex situations</li> <li>You read, weigh-in, and potentially scope defects</li> </ul> You dedicate 20% of your time to professional development <ul> <li>You focus on certifications and learn programming languages</li> <li>You attend industry meetups, webinars, and conferences</li> <li>You know the latest on networking standard methodologies and competitor solutions</li> <li>Explore new tools and investigate advancements in the field of computer networking</li> </ul> You dedicate 10% of your time to expert-level documentation <ul> <li>You use knowledge gained from operational work to provide in-depth documentation</li> <li>You present interesting escalations/projects to Support and other Meraki business units to share insights</li> </ul> <h2>Desired Skills</h2> <ul> <li>You are actively enrolled in or have completed an associate-level networking certification (CWNA, CCNA, etc)</li> <li>You have experience completing a programming/automation project</li> <li>You are proficient in customer service and stakeholder management</li> <li>You have exposure handling critical issues</li> <li>You have recorded documentation efforts</li> <li>You have validated troubleshooting skills within wireless, cellular networking, routing, switching, network security technologies (security appliances, firewalls, VPN, IDS/IPS), or large scale closed-circuit video deployments</li> </ul> <h2>Why Cisco Meraki</h2> We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren’t afraid to change the way the world works, lives, plays, and learns. We are inspiring leaders, tech geeks, pop culture connoisseurs, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Network Support Associate
Chicago

2021-04-21T11:23:45-04:00

Support

Network Support Associate

Chicago,

If hands-on experience is the only thing standing between you and your career as a Network Engineer, this is the place for you. As a Network Support Associate, you will be responsible for providing best-in-class technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our customer-facing role will expose you to a diverse group of teams within our Support Organization - including Network Support Engineers, Escalation Engineers, Support Product Specialists, etc - providing endless opportunities for career growth in a nurturing, fun, meaningful, and dynamic environment. Characteristics of success in this role include strong interpersonal skills, entry-level networking experience, and familiarity with concepts such as Subnetting, VLANs, DNS, DHCP, switching and routing. We look for people who take pride in doing excellent work and are passionate about learning.   Responsibilities <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners</li> <li>Own each customer case from initial creation to resolution</li> <li>Collaborate with other support team members to fix network outages, mistaken configurations, and complex networking issues on customers' devices</li> <li>Provide assistance in our Support Lab to recreate customer issues</li> <li>Stay up to date on Meraki features and technology by attending training and completing educational modules, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends</li> </ul>   Qualifications <ul> <li>Extraordinary customer service skills</li> <li>Entry-level understanding of network technologies including firewalls,routing/switching, VLANs, and wireless</li> <li>Excellent written and verbal communication in the English language</li> <li>Ability to clearly and concisely articulate matters to third parties</li> <li>Ability to multitask and work under time constraints</li> <li>Networking certifications a plus: Network+, CCENT, CCNA, etc</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer
Chicago

2021-04-21T11:23:45-04:00

Support

Network Support Engineer

Chicago,

As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and tackle the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, hardworking and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a lively, exciting, and fast-paced environment. Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and solving WiFi networks; and having the ability to multi-task and work under stress. We're looking for people who take pride in doing excellent work, and can both guide and learn from those around them. <h2>Responsibilities</h2> <ul> <li>Optimally communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and tackle wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and sophisticated networking issues on customers' devices.</li> <li>Read and analyze packet collects using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <h2>Qualifications</h2> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Detailed comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under stress.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related field from a credible university. Complete degree vital to begin work.</li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and teamwork. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer
London

2021-04-21T11:23:45-04:00

Support

Network Support Engineer

London,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, our diverse and inclusive team has a growing international footprint with 6 offices across the world. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek enthusiastic and tech-savvy individuals to join the team. Our customer-facing role will expose you to a diverse group of teams, providing endless opportunities for career growth in a fun, challenging and fast-paced environment. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. <h2>Responsibilities</h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyse packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <h2>Qualifications</h2> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Experience installing and troubleshooting WiFi networks</li> <li>Outstanding English languages written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Networking certifications a plus: CCNA, CCNP, CWNA, etc.</li> </ul> Must be authorised to work in the U.K., position does not offer sponsorship. Due to the latest COVID restrictions, ours offices are closed and we will keep the date for reopening under review in line with further Government updates. Whilst this role is temporarily home based, when our offices reopen, this role will be based at our London office. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer
London

2021-04-21T11:23:45-04:00

Support

Network Support Engineer

London,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, our diverse and inclusive team has a growing international footprint with 6 offices across the world. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek enthusiastic and tech-savvy individuals to join the team. Our customer-facing role will expose you to a diverse group of teams, providing endless opportunities for career growth in a fun, challenging and fast-paced environment. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. <h2>Responsibilities</h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyse packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <h2>Qualifications</h2> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Experience installing and troubleshooting WiFi networks</li> <li>Outstanding French and English languages written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Networking certifications a plus: CCNA, CCNP, CWNA, etc.</li> </ul> Must be authorised to work in the U.K., position does not offer sponsorship. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer - Future Consideration
San Francisco

2021-04-21T11:23:45-04:00

Support

Network Support Engineer - Future Consideration

San Francisco,

We are building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you are sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you are interested and together, we’ll simplify technology so the world can simply work. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and tackle the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, hardworking and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunities for career growth in a lively, exciting, and fast-paced environment. Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and solving WiFi networks; and having the ability to multi-task and work under stress. We're looking for people who take pride in doing excellent work, and can both guide and learn from those around them. <h2>Responsibilities</h2> <ul> <li>Optimally communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and tackle wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and sophisticated networking issues on customers' devices.</li> <li>Read and analyze packet collects using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <h2>Qualifications</h2> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Detailed comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Outstanding English language written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under stress.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related field from a credible university. Complete degree vital to begin work.</li> <li>Networking certifications a plus: CCNA, CCNP CWNA, etc.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and teamwork. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Business Systems

Salesforce Business Systems Analyst
Chicago
San Francisco

2021-04-27T15:01:09-04:00

Business Systems

Salesforce Business Systems Analyst

Chicago,San Francisco,

Cisco Meraki is searching for a Business Systems Analyst with a focus on Salesforce.com to join our Business Systems team! As the fastest growing cloud networking team in the world, our products and technology are changing the face of enterprise networking and making cloud-managed IT a reality. At Meraki, we're busy simplifying powerful technology to free passionate people to focus on their mission. We are looking for an advanced technical professional that can execute on system configuration, design business processes, and operate in an agile environment. As a strategic partner to the business, you will cultivate a deep understanding of their processes and act as a consultant on their business systems needs. You will capture requirements, design and document technology solutions, configure solutions, and implement them using software development lifecycle processes. This role includes engaging with other analysts, project managers, developers, testers, and production support through each stage of the software development lifecycle. An experienced analyst, you will partner with all levels of the organization, lead others, drive results, proactively identify and resolve problems, and make challenging decisions. Are you ready to join our team? What you'll do: <ul> <li style="font-weight: 400;">Configure and customize Salesforce.com and related 3rd party tools</li> <li style="font-weight: 400;">Leverage your understanding of the business strategy and translate that into future proof technology solutions</li> <li style="font-weight: 400;">Extract business requirements from business stakeholders & build out functional/technical requirements</li> <li style="font-weight: 400;">Use JIRA to write user stories and support project execution alongside Product owners, BSAs, developers, and QA team members</li> <li style="font-weight: 400;">Work with development, QA, and production support teams to communicate, verify, test, and deploy the desired functionality changes</li> <li style="font-weight: 400;">Work with the business users to demonstrate system changes to validate all relevant business needs are addressed</li> <li style="font-weight: 400;">Manage multiple competing priorities through effective organization and communication</li> </ul> Required Skills: <ul> <li style="font-weight: 400;">5+ years of relevant work experience with heavy focus in Salesforce.com administration and configuration</li> <li style="font-weight: 400;">Advanced in end-to-end Salesforce.com implementation - including building and updating custom objects, crafting custom fields, user profiles, formulas, validation rules, workflows, and approval processes</li> <li style="font-weight: 400;">Experience programming in Apex or Java is a plus</li> <li style="font-weight: 400;">Highly experienced within Agile & SCRUM environment as a Product Owner and as a contributing SCRUM team member</li> <li style="font-weight: 400;">Proven and capable program & project manager</li> <li style="font-weight: 400;">Experienced with understanding business needs and translating requirements into technical solutions</li> <li style="font-weight: 400;">Capable of prioritizing tasks and leading multiple projects effectively</li> <li style="font-weight: 400;">Solid grasp of data flows and Integrations to Salesforce and other custom systems</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Strategy and Data Science

Architect, AI Infrastructure
San Francisco

2021-04-21T11:23:45-04:00

Strategy and Data Science

Architect, AI Infrastructure

San Francisco,

<h2>Who We are</h2> Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions! With a large install base of customers and rich, multifaceted data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. <h2>What You'll Do</h2> We are looking for an Architect, AI Infrastructure to join our Strategy & Data Science team. We are a growing that works closely with executives and leaders across the company to support the development of and alignment of our business strategy. As part of this team, you will develop multi-functional relationships and work closely with data engineering and data science teams to drive near- and longer-term initiatives to improve our product, and customer experience. This would be a perfect fit for an experienced software specialist with system-level understanding and expert-level knowledge of end-to-end cloud solutions, has the ability to take charge of larger cloud computing initiatives, and can serve as a technical consultant within and across teams. <ul> <li>Deliver simple and cost-effective ML/AI model building flows, maintaining quality and security at scale.</li> <li>Take ownership to build and lead cloud infrastructure for large scale data storage and processing tasks</li> <li>Lead the design and implementation of core systems of AI platform to enable better data-driven decision-making process for our customers and business partners</li> <li>Influence implementation strategies with better operational simplicity</li> <li>Collaborate with multiple teams to build data governance and compliance roadmap</li> <li>Lead the development effort to secure enterprise data and applications on cloud</li> <li>Mentor engineers within the organization</li> </ul> <h2>Who You Are</h2> <ul> <li>8 to 10 year Demonstrated ability in architecting software infrastructure, developing, and delivering software products/services with one or more core cloud provider services, preferably AWS</li> <li>Strong background of building and leading enterprise cloud platform with a focus on security, reliability, scalability and performance</li> <li>Confirmed understanding of SaaS and PaaS</li> <li>Proficiency in Big Data, Micro services, CI/CD, automation, containerization technologies, Kafka Streaming, Spark, GitHub, Jenkins, etc</li> <li>2+ years of work experience building AI/ML stacks like TensorFlow, PyTorch, MXNet, AWS Deep Learning AMIs or other popular frameworks</li> <li>Excellent programming skills in Python, Scala/Java, C++, etc</li> <li>Past work experience with DevOps tools and technologies</li> <li>Strong written and verbal communication skills and excellent attention to detail and accuracy</li> <li>BS or MS in Computer Science / related technical field or equivalent combination of graduate degree and work experience</li> <li>Demonstrate technical acumen in your work</li> <li>You are dedicated to maintaining good software practices</li> <li>You thrive in a dynamic environment</li> <li>Have a real passion for complex data/engineering challenges</li> <li>know how to keep track of multiple competing priorities without losing details</li> <li>Have the ability to communicate ideas and solutions to both technical and non-technical audiences</li> <li>Eager to take ownership of large technical initiatives</li> <li>Remain curious and desire continuous learning</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Data Scientist
Remote within US

2021-04-21T11:24:47-04:00

Strategy and Data Science

Data Scientist

Remote within US,

  Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. We are looking for a full-stack Data Scientist to join our Strategy & Data Science department. The Strategy & Data Science department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy.  As part of this group, you will develop cross-functional relationships and use rigorous data science methods on our business and product data to drive near- and longer-term impact. This would be an outstanding fit for someone who has a passion for both math and technology, ability to provide deep insights for priority Meraki leadership asks and joint Cisco/Meraki product and customer analysis. What will you do: <ul> <li style="font-weight: 400;">Lead key, cross-functional analytical projects, identifying and bringing together stakeholders, building project plans, developing joint analytical approaches, and executing against the project</li> <li style="font-weight: 400;">Build predictive models to influence business decisions</li> <li style="font-weight: 400;">Use data to identify opportunities to improve customer support needs</li> <li style="font-weight: 400;">Define key metrics to help track our business performance and customer experience</li> <li style="font-weight: 400;">Analyze user journey data and understand root causes of customer engagement with products and dashboard</li> <li style="font-weight: 400;">Enable task automation using machine intelligence</li> <li style="font-weight: 400;">Analyze trends in data to identify growth opportunities for our business</li> </ul> What skills you possess: <ul> <li style="font-weight: 400;">Strong SQL skills</li> <li style="font-weight: 400;">Strong coding skills in Python/R, Hadoop/Spark technologies</li> <li style="font-weight: 400;">2-3+ years of prior knowledge in building data science pipelines</li> <li style="font-weight: 400;">Good understanding of machine learning based model building flows</li> <li style="font-weight: 400;">Hands-on experience using machine learning frameworks</li> <li style="font-weight: 400;">BS/MS degree, such as economics, mathematics, statistics or engineering</li> <li style="font-weight: 400;">3-5+ years of experience in an analytical role or equivalent combination of graduate degree and work experience in data science</li> <li style="font-weight: 400;">Exceptional critical thinking and problem-solving ability</li> <li style="font-weight: 400;">Good written and verbal communication skills</li> <li style="font-weight: 400;">Strong attention to detail and accuracy</li> <li style="font-weight: 400;">Self-starter and ability to work autonomously</li> </ul>  Who you are: <ul> <li style="font-weight: 400;">You demonstrate business acumen in your work</li> <li style="font-weight: 400;">You have a real passion for analytics and desire for continuous learning</li> <li style="font-weight: 400;">You have strong organizational skills; able to keep track of multiple competing priorities without losing details</li> <li style="font-weight: 400;">Ability to communicate the results of analysis</li> <li style="font-weight: 400;">You are eager to take ownership of projects</li> <li style="font-weight: 400;">You remain curious and hungry to understand all components of your work</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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DevOps Engineer - Data Platform
San Francisco

2021-04-21T11:23:45-04:00

Strategy and Data Science

DevOps Engineer - Data Platform

San Francisco,

Cisco Meraki is revolutionizing the way IT administrators lead their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. We are looking for a DevOps Engineer - Data Platform to join our Strategy & Analytics team in San Francisco! The Strategy & Analytics department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. As part of this team, you will develop cross-functional relationships and work closely with data engineering, ML engineering, data science, and product teams to drive near- and longer-term initiatives to improve our product, and customer experience. This would be an outstanding fit for a solution-oriented technical pro who is hands-on, has the ability to work autonomously, and can drive technical efforts building robust and resilient auto-scaling platform solutions with core AI-capabilities. We are looking for people who are passionate about building full-stack security tools, with substantial experience developing in a containerized cloud/data center hybrid environment. <h2>What will you do:</h2> <ul> <li>Build seamless integrations between our tools, Meraki’s development stack, and deploy applications via automation with configuration management tools</li> <li>Implement scalable and user-friendly automated security tooling, partner with product and engineering teams to identify and remediate security gaps in data science platform</li> <li>Implement automation, effective monitoring, and infrastructure-as-code</li> <li>Measure performance and environment of application with system & application log tools</li> <li>Deploy and maintain CI/CD pipelines across multiple environments</li> <li>Iterate on standard methodologies to increase the quality & velocity of deployments</li> <li>Collaborate with our engineer (SRE) team on-call responsibilities in rotation</li> </ul> <h2>What skills you possess:</h2> <ul> <li>Have 2+ years of maintaining and deploying highly-available, fault-tolerant systems at scale</li> <li>Have 3- 5 years of full stack development experience in Bash, Ruby, Python etc.</li> <li>Have experience in database, information and/or infrastructure security</li> <li>Have practical experience with Docker containerization and clustering (Kubernetes/ECS) and CI/CD (e.g. Jenkins)</li> <li>Experience with configuration management tools and infrastructure-as-code (e.g. Terraform, Cloudformation etc)</li> <li>Know and love learning about the latest security tools, infrastructure, and industry standard methodologies</li> <li>Have experience developing in a hybrid environment utilizing AWS, Meraki data centers or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to critical issues quickly</li> <li>Strong written and verbal communication skills</li> <li>BS or MS in Computer Science / related technical field or equivalent combination of graduate degree and work experience</li> <li>Excellent attention to detail and accuracy</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Expertise with AWS (e.g. IAM, EC2, VPC, ELB, ALB, Autoscaling, Lambda) is a plus</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Consistent track record to ship in a multifaceted environment</li> </ul> <h2>Who you are:</h2> <ul> <li>You demonstrate technical acuity in your work</li> <li>You have a go-getter mentality</li> <li>You have a real passion for engineering challenges</li> <li>You have the ability to keep track of multiple complicated priorities without losing details</li> <li>Ability to communicate ideas and solutions to both technical and non-technical audiences</li> <li>You are eager to take ownership of projects and technical initiatives</li> <li>You remain curious and desire for continuous learning</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, balanced catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer! Meraki Cisco has crafted an outstanding equal opportunity-focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Machine Learning (ML) Engineer - Data Platform
San Francisco

2021-04-21T11:23:45-04:00

Strategy and Data Science

Machine Learning (ML) Engineer - Data Platform

San Francisco,

Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multifaceted data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. The Strategy & Data Science department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. We are looking for a Senior ML Engineer - Data Platform to join our team in San Francisco. As part of this team, you will develop cross-functional relationships and work closely with data engineering and data science teams to drive near- and longer-term initiatives to improve our product, and customer experience. This would be an outstanding fit for a solution-oriented technical pro who is hands-on, has the ability to work autonomously, and can drive technical efforts building robust and resilient auto-scaling platform solutions with core AI-capabilities. <h2>What will you do:</h2> <ul> <li>Design and implement cloud platform in a hybrid platform setting to support business priorities and product needs</li> <li>Take ownership of delivering cloud solutions</li> <li>Manage, secure and scale enterprise cloud applications</li> <li>Identify and mitigate data governance and compliance gaps</li> <li>Drive developments and solutions leveraging cloud and other open source technologies</li> <li>Design and implement CI/CD pipeline for production and staging environments</li> <li>Manage deployment of various “containerized” models and components on cloud</li> <li>Operationalize intelligent ML/AI services for business and engineering units</li> <li>Provide guidance on best practices of software development</li> </ul> <h2>What skills you possess:</h2> <ul> <li>Minimum 3 - 5 years of development experience with cloud engineering and infrastructure in one of the core cloud provider services, preferably AWS</li> <li>Solid programming skills in Python, Scala/Java, Ruby on Rails etc</li> <li>2+ years of experience managing model building and secure model deployment flows</li> <li>Advance level knowledge in Docker containers, Kubernetes etc</li> <li>Proficiency in cloud database technologies</li> <li>Deep understanding of service-oriented application development</li> <li>Past work experience using streaming frameworks and tools, such as Kafka Streaming,Spark etc</li> <li>Strong written and verbal communication skills</li> <li>BS or MS in Computer Science / related technical field or equivalent combination of graduate degree and work experience</li> <li>Excellent attention to detail and accuracy</li> </ul> <h2>Who you are:</h2> <ul> <li>Someone who thrives when using their technical acumen in their work</li> <li>A go-getter!</li> <li>You have a real passion for complex data / engineering challenges</li> <li>You have the ability to keep track of multiple opposing priorities without losing details</li> <li>Ability to communicate ideas and solutions to both technical and non-technical audiences</li> <li>You are eager to take ownership of projects and technical initiatives</li> <li>You remain curious and desire for continuous learning</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Data Analyst
Remote within US

2021-04-21T11:25:20-04:00

Strategy and Data Science

Senior Data Analyst

Remote within US,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions! With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. The Strategy & Data Science department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. As a Senior Data Analyst in this group, you will develop cross-functional relationships and use rigorous quantitative methods and product data to drive near- and longer-term impact. This would be an outstanding fit for someone who would enjoy building dashboards and conducting ad hoc analyses for priority Meraki leadership asks and joint Cisco/Meraki product and customer analysis. <h2>What will you do:</h2> <ul> <li>Conduct ad hoc analysis to support decision-making</li> <li>Design dashboards that can track our business performance</li> <li>Lead key, multi-functional analytical projects, identifying and bringing together partners, building project plans, developing joint analytical approaches, and executing against the project</li> <li>Define key metrics to help track our business performance and the customer experience</li> <li>Partner with data infrastructure team to provide mentorship on Cisco data integration efforts</li> <li>Provide thought leadership and direction for analysts across the organization on how to use and understand Cisco data sources</li> </ul> <h2>What skills you possess:</h2> <ul> <li>Strong SQL skills</li> <li>Python coding experience</li> <li>Outstanding critical thinking and problem-solving ability</li> <li>5+ years of demonstrated ability in an analytical role or equivalent combination of graduate degree and work experience</li> <li>2+ years of hands-on experience on AWS platform and analytics tools.</li> <li>BS degree, such as Computer Science, Economics, Mathematics, Statistics or Engineering</li> <li>Strong written and verbal communication skills</li> <li>Superb attention to detail and accuracy</li> <li>Self-starter and ability to work autonomously</li> </ul> <h2>Who you are:</h2> <ul> <li>You have a real passion for analytics and desire for continuous learning</li> <li>You have strong organizational skills; able to keep track of multiple complicated priorities without losing details</li> <li>Ability to communicate the results of analysis</li> <li>You are eager to take ownership of projects</li> <li>You remain curious and with an appetite to understand all the components of your work</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!

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Senior Engineering Manager-Data Science Platform
Remote within US

2021-04-21T11:23:45-04:00

Strategy and Data Science

Senior Engineering Manager-Data Science Platform

Remote within US,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. <h2>The Role:</h2> We are looking for a Senior Engineer Manager to join our Strategy & Data Science team in San Francisco. This would be an outstanding fit for a technical leader who is interested in building a team that will collaborate with partners across Meraki to help provide the functionality, scalability and reliability to stay ahead of our rapid growth. This role could be a phenomenal opportunity for someone who has a real passion for complex data/engineering challenges. <h2>The Team:</h2> The Strategy & Data Science department is a group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. Our team partners with multiple engineering and product teams to drive near- and longer-term initiatives to improve our product and customer experience. If that interests you, keep on reading! <h2>What will you do:</h2> <ul> <li style="font-weight: 400;">Define and execute your team’s vision.</li> <li style="font-weight: 400;">Partner with multiple team members from engineering, dashboard, and data science to develop big data pipelines on a hybrid platform.</li> <li style="font-weight: 400;">Serve as a coach, mentor, and technical advisor.</li> <li style="font-weight: 400;">Responsible for diagnosing and resolving systemic obstacles of data infrastructure</li> <li style="font-weight: 400;">Interact with our engineering and infrastructure teams to ensure production stability</li> <li style="font-weight: 400;">Conduct 1-1 with your direct reports.</li> <li style="font-weight: 400;">Plan and support career development.</li> <li style="font-weight: 400;">Recruit, onboard, and retain world-class developers</li> <li style="font-weight: 400;">Understand and lead the effort to reduce complexity and ensure quality and performance.</li> <li style="font-weight: 400;">Recommend open source technologies and integrate them into design</li> </ul> <h2>What skills you possess:</h2> <ul> <li style="font-weight: 400;">8+ years of experience in software development</li> <li style="font-weight: 400;">3+ years of technical leadership experience</li> <li style="font-weight: 400;">Experience designing and developing data processing frameworks and tools, such as Kafka Streaming,Spark, Hadoop etc</li> <li style="font-weight: 400;">Advance knowledge building microservices on top of streaming architecture</li> <li style="font-weight: 400;">Strong programming skills in Python and Scala/Java</li> <li style="font-weight: 400;">Familiarity with cloud-native technologies and running cloud-based services, preferably AWS</li> <li style="font-weight: 400;">Strong written and verbal communication skills that allow you to make an impact with technical and non-technical audiences</li> <li style="font-weight: 400;">BS or MS in Computer Science preferred</li> </ul> <h2>Who you are:</h2> <ul> <li style="font-weight: 400;">You have strong prioritization skills</li> <li style="font-weight: 400;">You are eager to take ownership of projects and technical initiatives</li> <li style="font-weight: 400;">You remain curious and desire for continuous learning</li> <li style="font-weight: 400;">You have previous experience leading large robust teams</li> <li style="font-weight: 400;">You have experience developing and delivering scalable systems software solutions.</li> <li style="font-weight: 400;">You have proven people management and leadership skills, and a track record of mentoring and coaching team members to be successful.</li> <li style="font-weight: 400;">You are passionate about building and encouraging good engineering practices</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Software Engineer - Big Data
San Francisco

2021-04-21T11:23:45-04:00

Strategy and Data Science

Senior Software Engineer - Big Data

San Francisco,

Cisco Meraki is revolutionizing the way IT administrators manage their infrastructure by providing simple and secure cloud-managed solutions. With a large install base of customers and rich, multi-dimensional data sets, the potential for data analytics to improve business performance for both our customers and our own business is enormous. We are looking for a Senior Big Data Engineer to join our Strategy & Analytics team in San Francisco. The Strategy & Analytics department is a growing group that works closely with executives and leaders across the company to support the development of and alignment on our business strategy. As part of this team, you will develop cross-functional relationships and work closely with multiple engineering and product teams to drive near- and longer-term initiatives to improve our product, and customer experience. This would be an outstanding fit for a hand-on technical professional who is a self-starter, has the ability to work autonomously, can drive technical collaborations and mentor other team members on Big Data technology stack. <h2>What will you do:</h2> <ul> <li>Design and develop workflows to migrate legacy workloads to a cloud platform</li> <li>Interact with our Engineering and Infrastructure teams to ensure production stability</li> <li>Ensure automation through CI/CD across platforms, both on-premises and cloud</li> <li>Understand and lead the effort to expand on existing design, processes, standards and reusable components from various engineering functions to reduce complexity and ensure quality and performance.</li> <li>Ability to recommend open source technologies and integrate into design</li> <li>Partner with multiple team members from engineering, infrastructure and data science to develop big data pipelines on hybrid platform.</li> <li>Provide guidance on data onboarding and integration efforts from various sources</li> </ul> <h2>What skills you possess:</h2> <ul> <li>Minimum 3 - 5 years of strong hands-on experience in big data implementations</li> <li>Experience designing and developing data processing frameworks and tools, such as Kafka Streaming, Spark, Hadoop etc</li> <li>Advance knowledge building microservices on top of streaming architecture</li> <li>Strong programming skills in Python and Scala/Java</li> <li>Familiarity with one of the core cloud provider services, preferably AWS</li> <li>Strong written and verbal communication skills</li> <li>BS or MS in Computer Science / related technical field or equivalent combination of graduate degree and work experience</li> <li>Excellent attention to detail and accuracy</li> <li>Working knowledge of Ruby is nice to have but not needed</li> </ul> <h2>Who you are:</h2> <ul> <li>You demonstrate technical acumen in your work</li> <li>You have a real passion for complex data/engineering challenges</li> <li>You have the ability to keep track of multiple competing priorities without losing details</li> <li>Ability to communicate ideas and solutions to both technical and non-technical audiences</li> <li>You are eager to take ownership of projects and technical initiatives</li> <li>You remain curious and desire for continuous learning</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at <a href="https://meraki.cisco.com/jobs">https://meraki.cisco.com/jobs</a>, and we look forward to talking with you soon. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Strategy Associate
San Francisco

2021-04-23T17:20:02-04:00

Strategy and Data Science

Strategy Associate

San Francisco,

Do you like combining both your creative and analytical skill sets to tackle sophisticated problems? Cisco Meraki is seeking to hire a Strategy Associate in a highly visible role where you’ll define our strategy & approach around new consumption models! Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun)! While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, important, and rewarding. Are you ready to join the team? The Role: You’ll evaluate various consumption models that can be stood up and share your ideas across the organization. Moreover, you will have the opportunity to support the incubation and acceleration of new consumption models. In this role, you’ll get the chance to interact with our senior leadership teams and really drive positive impact for the business. This is an emerging group within Cisco Meraki which provides visibility across a multitude of functions, ranging from Sales, Marketing, Finance and Operations, to Product, Channel and Demand Planning among others. You have senior executive presence, excellent relationship building skills, strategic and analytical approaches and strong organizational skills to drive projects to completion. Furthermore, you will serve as a leader with vision for the organization, proactively providing recommendations and helping streamline the various tactical actions associated with incubating and evaluating new consumption models. Every single day is truly unlike the one before and your appetite for collaboratively solving problems, passion for impact, and unparalleled desire to be part of a growing team that is helping guide the strategic direction of the business are the tools that you’ll need to be a Meraki Strategy Associate. This role will be based in San Francisco. Responsibilities: <ul> <li>Evaluate and support trade-off decision making around incubating new consumption models</li> <li>Measure performance of existing consumption models</li> <li>Work cross-functionally across Demand Planning, Supply Chain, Operations, Marketing, Product & Sales to streamline in-market consumption models</li> <li>Make recommendations to Cisco Meraki leadership around improvement areas for existing models</li> <li>Support operational / execution activities associated with existing consumption models</li> </ul> Minimum Qualifications: <ul> <li>4-6 years of experience in consulting, or equivalent experience and skills</li> <li>Outstanding communication & relationship-building skills</li> <li>Outstanding critical thinking and problem-solving skills, and understanding of strategic frameworks & concepts</li> <li>Ability to take initiative and work autonomously to structure & solve strategic problems</li> <li>A standing track record leading sophisticated and cross-functional critical initiatives</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel and PPT</li> <li>Foundational understanding of financial concepts like gross margin & COGS</li> </ul> Preferred Qualifications: <ul> <li>Experience working cross-functionally within an organization</li> <li>MBA or Graduate Degree in Management</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Business Operations

Business Operations Process Analyst
Chicago
San Francisco

2021-04-21T11:23:45-04:00

Business Operations

Business Operations Process Analyst

Chicago,San Francisco,

Cisco Meraki is searching for a process analyst to join our Business Operations team! Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. Are you ready to join the team? You: You are an experienced process analyst with strong business discernment, ready to partner with teams across the organization to drive large-scale initiatives.The role is highly interdisciplinary and requires strong collaboration with sales, channel, operations, business systems, strategy, product and finance teams. You should be passionate about learning the behind-the-scenes operations of a company - how things work, why they are the way they are, and what the impact is to internal and external audiences. You are always hungry for knowledge and eager to get things done (and done well). To top it off, you are open to change and not afraid of iteration. As a Business Operations Process Analyst, your projects will focus on business transformation, process creation and/or improvement, different monetization models, and go-to-market operations. You are ready to jump into solution design discussions, excited to articulate complex processes and provide your point of view. You will be responsible for reviewing, implementing and improving processes that help the organization scale and run more efficiently.  What you will do: <ul> <li style="font-weight: 400;">Manage complex project scopes, identify risks and issues that may impact success, and be able to measure ROI of projects</li> <li style="font-weight: 400;">Facilitate large, cross-functional team collaboration across the organization where priorities and development lifecycles may differ</li> <li style="font-weight: 400;">Perform early evaluations on projects in pipeline, including detailed information gathering, brainstorming solutions with the team, assessing impact to various stakeholders and understanding limitations</li> <li style="font-weight: 400;">Learn processes end-to-end</li> <li style="font-weight: 400;">Actively recommend/drive improvements </li> <li style="font-weight: 400;">Design and implement processes that are simple to follow, compliant, and fulfill all business requirements</li> <li style="font-weight: 400;">Advise and review solutions from other teams while maintaining an objective lens</li> <li style="font-weight: 400;">Communicate changes to affected parties via change management efforts</li> <li style="font-weight: 400;">Document new and amended processes</li> <li style="font-weight: 400;">Drive adoption of new processes and standard methodologies</li> <li style="font-weight: 400;">Analyze data to advise decisions and report on metrics</li> <li style="font-weight: 400;">Build credible and meaningful relationships across the organization</li> </ul> Qualifications: <ul> <li style="font-weight: 400;">5+ years of demonstrated ability in management consulting, business process management, project management or program management</li> <li style="font-weight: 400;">Experience with implementing end-to-end business processes and managing complex project scopes (familiarity with quote to cash and SaaS processes preferred)</li> <li style="font-weight: 400;">Self-starter with high degree of motivation to drive projects and works well in ambiguity</li> <li style="font-weight: 400;">Upbeat, personable, and able to work within set timelines across teams</li> <li style="font-weight: 400;">Strong work ethic</li> <li style="font-weight: 400;">Demonstrates collaboration, project management, and change management skills</li> <li style="font-weight: 400;">Bachelor’s degree from an accredited university</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Project Manager
Chicago
San Francisco

2021-04-21T11:23:45-04:00

Business Operations

Project Manager

Chicago,San Francisco,

Cisco Meraki is searching for a project manager to join our Business Operations team in San Francisco! Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. Are you ready to join the team? <h3>You:</h3> You are an experienced project manager with strong discernment, ready to partner with cross-functional teams to drive large-scale initiatives. The role is highly interdisciplinary and requires strong collaboration with channel and sales, operations, business systems, strategy, product and finance teams. You should be passionate about learning the behind-the-scenes operations of a company - how things work, why they are the way they are, and what the impact is to internal and external audiences. You are always hungry for knowledge and eager to get things done (and done well). To top it off, you are open to change and not afraid of iteration. Your projects will focus on new platform integrations, the development of new offers and ways to sell, and country enablement. You will develop and deliver project strategies, manage internal and external partners, and be responsible for executing projects which improve processes across our business. <h3>Responsibilities:</h3> <ul> <li style="font-weight: 400;">Manage sophisticated projects and identify risks and issues that may impact success</li> <li style="font-weight: 400;">Facilitate large, cross-functional team collaboration across the organization</li> <li style="font-weight: 400;">Learn processes end-to-end, assess impacts to various partners, and understand limitations</li> <li style="font-weight: 400;">Design and implement processes that are simple to follow, compliant, and fulfill all business requirements</li> <li style="font-weight: 400;">Communicate changes to affected parties via change management efforts</li> <li style="font-weight: 400;">Document new and amended processes</li> <li style="font-weight: 400;">Drive adoption of new processes and standard methodologies</li> <li style="font-weight: 400;">Analyze data to advise decisions and report on metrics</li> <li style="font-weight: 400;">Build credible and meaningful relationships across the organization</li> <li style="font-weight: 400;">Mentor and guide other team members about Project Management</li> </ul> <h3>Minimum Qualifications:</h3> <ul> <li style="font-weight: 400;">5+ years of experience in management consulting, business process management, or program management</li> <li style="font-weight: 400;">Experience with implementing business processes and managing sophisticated projects</li> <li style="font-weight: 400;">Self-starter with high degree of motivation to drive projects</li> <li style="font-weight: 400;">Energetic, personable, and able to work under tight deadlines across teams</li> <li style="font-weight: 400;">Strong work ethic</li> <li style="font-weight: 400;">Demonstrates collaboration, project management, and change leadership skills</li> <li style="font-weight: 400;">Outstanding business communications</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Digital Workplace

Receptionist & Orientation Ambassador
Sydney

2021-04-21T11:23:45-04:00

Digital Workplace

Receptionist & Orientation Ambassador

Sydney,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As one of the fastest growing cloud-managed networking teams in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this growing business, you help build the direction by ensuring our organizational challenges and opportunities are driving towards the best results. The Front Desk/Orientation Ambassador is a unique role that supports two important functions at Cisco Meraki; Onboarding and Employee Experience. As the face of our front desk, you will serve as the first point of contact for all employees and visitors and own all front desk operations, inquiries, and resolutions. As our Orientation Ambassador, you will work closely with our Global Onboarding (GO) Team with coordinating, managing, and facilitating New Employee Orientation (NEO) for our newest employees joining us in APJC.  You Will: <ul> <li style="font-weight: 400;">Facilitate New Employee Orientation (NEO), Cisco Meraki’s 3-hour in-person or virtual Day 1 onboarding experience twice monthly and as needed. </li> <li style="font-weight: 400;">Provide logistical support and coordination for other important Day 1 activities such as; laptop set-up, office tour, lunch, meet and greets, etc.</li> </ul> <ul> <li style="font-weight: 400;">Meet regularly with the Global Onboarding (GO) Team, and the local Employee Experience team to communicate updates on the onboarding program and ensure consistency with onboarding processes. </li> <li style="font-weight: 400;">Assist with Cisco badging operations by coordinating with Facilities on badge requests, issuance, and activation. </li> <li style="font-weight: 400;">Successfully coordinate vendors, respond to employee requests, and maintain office services for our 100+ person Sydney  Office. </li> <li style="font-weight: 400;">Create and maintain a reception and guest experience that is welcoming, personable, and efficient.</li> <li style="font-weight: 400;">Answer and manage incoming calls, directing callers to the appropriate employee or team.</li> <li style="font-weight: 400;">Solve a wide range of Facilities help tickets and support the Digital Workplace Help Desk.</li> <li style="font-weight: 400;">Support space planning initiatives, and coordinate shipping and mail room demands and needs.</li> <li style="font-weight: 400;">Maintain office security standards and support emergency response processes.</li> </ul> You Have: <ul> <li style="font-weight: 400;">2+ years of relevant experience and are passionate about the employee experience.</li> <li style="font-weight: 400;">Demonstrated experience and enthusiasm for facilitation, with the skills to easily engage an audience.</li> <li style="font-weight: 400;">Fantastic customer service skills connecting with new employees and the organization.</li> <li style="font-weight: 400;">Superior organizational, time management, and prioritization skills while working under pressure.</li> <li style="font-weight: 400;">Superior attention to details, are highly organized and able to work on and prioritize multiple projects.</li> <li style="font-weight: 400;">Exceptional interpersonal, verbal, and written communication skills.</li> <li style="font-weight: 400;">Strong working knowledge using Microsoft Office Suite and Google Suite of applications.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Design and User Experience

Lead Product Designer, UX
San Francisco

2021-04-23T13:13:51-04:00

Design and User Experience

Lead Product Designer, UX

San Francisco,

Cisco Meraki is the industry leader in secure, simple, cloud-managed networking. We empower organizations everywhere – from local libraries to global hotels – to focus on their mission and have technology that simply works. Our portfolio includes wireless, security, intelligent insights – plus smart cameras and sensors. Cisco has named #1 Best Company to Work For in the U.S. by Fortune in 2021. <h2>What we’re looking for</h2> As a Lead Product Designer, you’ll help envision and create best-in-class experiences, while leading and mentoring other designers. Collaborating closely with cross-functional partners, you’ll balance strategic thinking with lean design execution. You’ll get to understand the complex needs of IT administrators, set the vision for the product grounded in those needs, and partner with a cross-functional team to build it iteratively. Our team's primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other. <h2>What you’ll do</h2> <ul> <li>Guide the design of large, complex projects or initiatives that span products.</li> <li>Partner with Product Managers and Engineers to identify opportunities, explore solutions, and take concepts from ideation to execution.</li> <li>Translate what may start as ambiguous business needs into clear customer-focused solutions and frameworks.</li> <li>Ensure a holistic, strategic, detailed approach to design in your product area.</li> <li>Build effective working relationships and bring the wider team into the design process.</li> <li>Craft stories and prototypes that help others envision and rally around your designs.</li> <li>Persuasively tell the story of a project and its underlying design rationale.</li> <li>Provide constructive feedback and direction to other designers.</li> <li>Contribute to broader product strategy and initiatives, and mentor more junior designers.</li> <li>Play a hands-on role facilitating workshops, sketching and prototyping solutions, creating high-fidelity designs.</li> </ul> <h2>What you’ll bring to the role</h2> <ul> <li>10+ years of professional experience designing and delivering products in cross-functional teams from start to finish.</li> <li>Love for making complex problems and workflows feel simple and approachable.</li> <li>Ability to balance working strategically with shipping often.</li> <li>An ability to communicate and prototype design concepts rapidly.</li> <li>An ability to provide constructive feedback and direction to others.</li> <li>A strong portfolio that showcases your work, provides details of your role on projects, and shows examples of functional designs that you have developed from start to finish.</li> </ul> Please include a link to your portfolio. Only those applications that include portfolios will be considered. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Lead UX Researcher
Chicago
San Francisco

2021-04-21T11:23:45-04:00

Design and User Experience

Lead UX Researcher

Chicago,San Francisco,

Meraki makes setting up and maintaining reliable Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hotels operating worldwide, to focus on their mission and have technology that simply works. As the fastest growing cloud-managed networking team in the world and one of the highest performing acquisitions in Cisco’s history, our products and technology architecture are changing the approach to enterprise networking and making cloud-managed IT a reality. We’re looking for a Lead UX Researcher to lead research and experience strategy projects, mentor others around research best practices, and help craft the team’s processes. Working with design, product management, and engineering partners, you will identify the right projects to seek using mixed research methods that get answers to our questions and inspire our user experiences. You will work to understand the complex needs and motivations of IT administrators and help the organization develop empathy accordingly. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on cultivating the growth and development of everyone we hire. On the UX team, we give and get feedback early and often, share what we know, and learn from each other. As a Lead UX researcher, you will be key in helping bring further definition to our UX research practice. Our team’s primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. <h2>You’d be a good fit if you:</h2> <ul> <li>Have a desire to understand people; their behaviors, attitudes, and motivations</li> <li>Find excitement in working in an industry with complex workflows</li> <li>Led complex, mixed-method research initiatives to help companies to discover and tackle problems</li> <li>Can identify the best methods, qualitative and quantitative, to get to actionable insights and scalable solutions</li> <li>Demonstrate good judgment in tradeoffs between time/effort and quality</li> <li>Collaborate with other researchers, designers, engineers, PMs, etc.</li> <li>Skilled in listening to and helping product owners, partners, and other team members identify the right research questions</li> <li>An effective verbal and written communication style to distill complex research results into understandable, compelling, and actionable insights</li> <li>A self-starter - you don’t wait for orders and identify what we need to learn and find the answers</li> <li>Are adaptable, resilient, and welcome change</li> <li>Have a growth mentality - you are continually learning</li> <li>Bring energy, empathy, and a sense of humor to the office every day</li> </ul> <h2>Your day-to-day:</h2> <ul> <li>Lead, coach, and collaborate with others on generative and evaluative research efforts</li> <li>Take initiative to help formalize a research practice on a growing design team (e.g., identify tools, establish standards and templates, refine process)</li> <li>Set standards for other team members (designers, PMs, etc.) to conduct research and/or gather sound data in conversations with customers</li> <li>Synthesize findings into models, stories, and frameworks that help teams take action on insights</li> <li>Develop and execute on a plan for research operations which includes scheduling, screening, and communicating with research participants, and maintaining a customer and non-customer participant list</li> <li>Inspire the team with new methods, training, and thought leadership</li> </ul> <h2>Requirements & Qualifications:</h2> <ul> <li>Graduate degree with a focus on Psychology, Research Methods, Human-computer Interaction (HCI), or any other related field. The equivalent in work experience is acceptable.</li> <li>At least 6 years’ experience with qualitative and quantitative research techniques such as 1:1 interviews, co-creation sessions, diary studies, surveys, usability testing</li> <li>Experience with analytics tools such as Qualtrics,<a href="http://usertesting.com/"> Usertesting.com</a>, Google Analytics, and FullStory</li> <li>Experience working in cross-functional teams</li> </ul> Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Product Designer, IoT
San Francisco

2021-04-29T21:56:55-04:00

Design and User Experience

Senior Product Designer, IoT

San Francisco,

Meraki is paving the way to make Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hospitals to corporations operating worldwide, to focus on their mission and have networks that simply work. We’re looking for a Senior Product Designer to work with our cloud-managed sensors team -- an innovative, fast paced team building Meraki's latest product line of environmental sensors. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on cultivating the growth and development of our people. We value collaboration. We give and get feedback early and often, share what we know, and learn from each other. While our team’s primary focus is on software, we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. <h2>Responsibilities:</h2> <ul> <li>Craft experiences for mobile and desktop designed to monitor events from sensors and present cohesive analytics.</li> <li>Identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.</li> <li>Iterate based on peer feedback, user research, usability testing, analytics, and other data.</li> <li>Collaborate with partners in product management and engineering to define problems and explore solutions. Build effective working relationships and bring the wider team into the design process.</li> <li>Present persuasively. Be able to tell the story of a project and to precisely articulate design rationale.</li> <li>Advocate for prioritization of design-centered product enhancements grounded in research and analysis.</li> <li>Evangelize the impact of design with business partners.</li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li>Experience designing across platforms including fluency with all mobile UI patterns.</li> <li>Designed solutions for complex domains and workflows, understanding the complexities to make them simpler and more approachable.</li> <li>Shipped well-crafted and elegant designs.</li> <li>Established relationships with product teams (including engineering and product management), grew their understanding of design, and worked cross-functionally to define and prioritize problems.</li> <li>Dig deeper to understand the user needs behind feature requests.</li> <li>Balanced exploring a space and developing a vision with shipping often and iteratively.</li> <li>Worked with developers to understand trade-offs and to ensure that the details are done right.</li> <li>6+ years of experience.</li> </ul> <h2>Nice to Have:</h2> <ul> <li>Established, documented, and/or evolved a design system.</li> <li>UX research skills.</li> <li>Familiarity with agile principles, project management methodologies and tools.</li> </ul> Does this sound like you? We’d love to hear from you! Please include a link to your online portfolio. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can envision new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Senior Product Designer, UX
San Francisco

2021-04-30T16:50:52-04:00

Design and User Experience

Senior Product Designer, UX

San Francisco,

Meraki makes setting up and maintaining reliable Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hotels operating worldwide, to focus on their mission and have technology that simply works. We’re looking for a Senior Product Designer to join our team in simplifying IT. As a Senior Product Designer at Meraki, you will lead UX projects and own the design of a product area or cross-product features. Working with partners in Product Management and Engineering, you will identify the right problems to solve and use design methods to choose and iterate on solutions. You will work to understand the complex needs of IT administrators, help set a vision for the product grounded in those needs, and collaborate with a cross-functional team to build it iteratively. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on nurturing the growth and development of everyone on our team. On the Design Team, we give and get feedback early and often, share what we know, and learn from each other. As a Senior Product Designer, you will mentor other members of the design team and help shape the team’s processes and practices. Our team’s primary focus is on software, but we also find opportunities to collaborate with teams across the organization and think about how to improve the entire customer journey. You Will: <ul> <li style="font-weight: 400;">Learn about the domain and workflows of our users.</li> <li style="font-weight: 400;">Design products: identify the right problems to solve, run and synthesize research, sketch and prototype solutions, make hi-fi visuals.</li> <li style="font-weight: 400;">Iterate based on peer feedback, user research, usability testing, analytics, and other data.</li> <li style="font-weight: 400;">Collaborate with partners in product management and engineering to define problems and explore solutions. Build effective working relationships and bring the wider team into the design process.</li> <li style="font-weight: 400;">Present persuasively. Be able to tell the story of a project and to precisely articulate design rationale.</li> <li style="font-weight: 400;">Solicit feedback from designers and a wide range of stakeholders. Provide helpful feedback to other designers.</li> <li style="font-weight: 400;">Mentor junior designers and contribute to team processes and practices.</li> </ul> You are an ideal candidate if you have examples of how you’ve done some of the following: <ul> <li style="font-weight: 400;">Designed solutions for complex domains and workflows, understanding the complexities to make them simpler and more approachable.</li> <li style="font-weight: 400;">Shipped well-crafted and elegant designs.</li> <li style="font-weight: 400;">Built relationships with product teams (including engineering and product management), grew their understanding of design, and worked cross-functionally to define and prioritize problems.</li> <li style="font-weight: 400;">Dug deeper to understand the user needs behind feature requests.</li> <li style="font-weight: 400;">Balanced exploring a space and developing a vision with shipping often and iteratively.</li> <li style="font-weight: 400;">Established, documented, and/or evolved a design system.</li> <li style="font-weight: 400;">Worked with developers to understand trade-offs and to ensure that the details are done right.</li> <li style="font-weight: 400;">Proactively investigated problems and proposed solutions.</li> </ul> You Have: <ul> <li style="font-weight: 400;">You are familiar with all of the following areas, and expert in at least one: research, interaction design, graphic design, front-end code (HTML/CSS). You are eager to learn new skills and deepen your areas of expertise.</li> <li style="font-weight: 400;">Please include a link to your online portfolio</li> </ul> Does this sound like you? We’d love to hear from you. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Accessibility for Applicants with Disabilities Right to Work (in English & Spanish) E-Verify (In English & Spanish)

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mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
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Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

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HR / Staffing

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Operations

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Sales

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Business Systems

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Design and User Experience

Networking is complicated.We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Department Spotlight

Build Something Better

Hack the Full Stack

Department Spotlight

Winners Wanted

How We Close

Department Spotlight

How We Solve

Support with Impact

Life at Meraki

It’s Always Sunny in Mission Bay

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Open Positions

Engineering – Software

Engineering – Software

Director of Engineering, Backend Cloud Services

Engineering – Software

Director of Engineering, IoT

Engineering – Software

Engineering Manager, Firmware Test Automation - MV

Engineering – Software

Engineering Manager, Frontend (Camera)

Engineering – Software

Engineering Manager, Full Stack

Engineering – Software

Engineering Manager, MS Test Automation

Engineering – Software

Engineering Manager, Network Switching

Engineering – Software

Engineering Manager, SRE Cloud Platform

Engineering – Software

Engineering Program Manager (Cross functional / Cloud backend engineering)

Engineering – Software

Engineering Program Manager (Cross-Functional / Software Programs)

Engineering – Software

Firmware Test Automation Engineer - MV

Engineering – Software

Full Stack Engineer

Engineering – Software

Lab Manager - MS

Engineering – Software

Lead Android Engineer, SM Platform

Engineering – Software

Lead Full Stack Engineer

Engineering – Software

Lead Full Stack Engineer, Dashboard

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Engineering – Software

Learning Partner, Software Engineering

Engineering – Software

Member of Technical Staff, MS (Switching)

Engineering – Software

Mid- to Senior Software Engineer - Authentication & Access Management, Distributed Systems

Engineering – Software

Network Engineer

Engineering – Software

Principal Architect, MX

Engineering – Software

Principal Engineer, MX

Engineering – Software

Senior Backend Engineer (DE)

Engineering – Software

Senior Backend Engineer (Network Service)

Engineering – Software

Senior Backend Engineer (Network Service)

Engineering – Software

Senior Database Engineer (DI)

Engineering – Software

Senior Embedded Platform Engineer (MX)

Engineering – Software

Senior Engineering Manager, Core Product

Engineering – Software

Senior Engineering Manager, Dashboard

Engineering – Software

Senior Engineering Manager, Dashboard

Networking is complicated.
We’re making it easier, faster, and smarter.