mer·a·ki noun [Greek]
Something done with soul, creativity, or love.
Networking is complicated.
We’re making it easier, faster, and smarter.
Our products are used in over 500,000 networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.
- Engineering
- Sales
- Support
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Department Spotlight
Build Something Better
Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.
Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.
Hack the Full Stack
Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.
For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.
“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”
—Meghan Gaudet, Front-End Hacker
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Department Spotlight
Winners Wanted
The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.
How We Close
Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.
Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.
“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”
—Josh Tobin, Inside Sales Rep
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Department Spotlight
How We Solve
Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.
Support with Impact
Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.
“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”
—Jack Zotti, Technical Support Engineer
Life at Meraki
It’s Always Sunny in Mission Bay
Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.
- AT&T Park
- Music venues
- Dogpatch Climbing Gym
- Hotel Utah Saloon
- SFMOMA
- Philz Coffee
- Caltrain Station
- 21st Amendment Brewery
Meraki HQ
Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.
Photos by Jasper Sanidad
Healthy Merakians
We believe that healthy employees are happy employees. However, finding time for kale, cardio, and community giving during the work week can be a challenge, so we make it easier, with:
- daily catered lunch that’s delicious, gourmet, and free
- kitchens stocked with healthy (and unhealthy) snacks
- onsite gym with weekly fitness and yoga classes
- weekly farmer’s market produce delivery
- cycling and climbing clubs
- paid time off to volunteer and give back to the community
- excellent medical, dental, and vision insurance (and matching 401k for your financial health)
Happiness
Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.
Open Positions
Engineering – Software
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Engineering Manager, Developer Tools
San Francisco
2018-06-18T17:37:05-04:00
Engineering – Software
Engineering Manager, Developer Tools
San Francisco,
<p><span style="font-weight: 400;">Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time from anywhere.</span></p> <p><span style="font-weight: 400;">The Infrastructure & SRE teams build and maintain the platform that supports the development and operation of Dashboard. Our customers aren’t limited to those who buy Meraki equipment - we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks. </span></p> <p><span style="font-weight: 400;">As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. </span><span style="font-weight: 400;">In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development.</span></p> <p><strong>Example projects and responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be an advocate for security best practices in the tools and processes that your teams develop.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead/contribute to technical projects aiming to improve engineering productivity and velocity; such as migrating from a shared VM development environment to tools that run locally.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensuring your team works closely with other teams to standardize process and tooling across different services. The team will often work in groups with our SRE teams to make sure reliability and ease of use are part of everything we ship.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead and mentor IT staff seconded to your team, working on the administration of internal tools such as Jira, Confluence, Gerrit.</span></li> </ul> <p><strong>You are an ideal candidate if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have at least a year of experience leading a team of 3+ people and are looking for an opportunity to take on more responsibility and lead a larger team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 7+ years of experience developing systems for large-scale production environments. Our stack is primarily ansible, elk, ruby and bash, but your experience might be with comparable tools.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You believe that development and operations are best carried out in close co-operation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what’s going on.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.</span></li> </ul> <p><strong>Bonus points for experience with any of the following:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Supporting products where users expect 100% uptime.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Formal project management or IT service management.</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Engineering Manager, Platform & Infrastructure
San Francisco
2018-06-18T17:02:36-04:00
Engineering – Software
Engineering Manager, Platform & Infrastructure
San Francisco,
<p><span style="font-weight: 400;">Meraki is making IT easier, faster, and smarter with technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and managing distributed networks, enabling customers to debug networking issues in real time from anywhere.</span></p> <p><span style="font-weight: 400;">The Infrastructure & SRE teams build and maintain the platform that supports the development and operation of Dashboard. Our customers aren’t limited to those who buy Meraki equipment - we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks. </span></p> <p><span style="font-weight: 400;">As a manager at Meraki, you will provide architectural leadership, review code and designs, and debug existing features. You will be a strong mentor, nurturing a collaborative environment where your team can do their best work. </span><span style="font-weight: 400;">In this highly technical role you will also make your own direct contributions to our code base, but your primary focus will be on team execution and development.</span></p> <p><strong>Example projects and responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Helping your team navigate decisions between in-house solutions and open source products; striking a balance between self-learning, formal training, conferences, and commercial support.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be an advocate for security best practices in the tools and processes that your teams develop.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and own a 2-3 year roadmap to migrate our current tools and processes to a modern and reusable platform on which all our applications will run.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be a champion for SRE practices within your own team and across the wider engineering organization. Work with other engineering managers to grow our culture of automation and reliability.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with your senior individual contributors to identify and scope areas for improvement; such as migrating from a vast collection of homegrown configuration management scripts to a modern, scalable configuration management tool. (We picked ansible)</span></li> </ul> <p><strong>You are an ideal candidate if:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have at least a year of experience leading a team of 3+ people and are looking for an opportunity to take on more responsibility and lead a larger team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 7+ years of experience developing systems for large-scale production environments. Our stack is primarily ansible, elk, ruby and bash, but your experience might be with comparable tools.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You believe that development and operations are best carried out in close co-operation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are never satisfied by just seeing something work. Your curiosity drives you to peek behind the curtain to gain a deeper understanding of what’s going on.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are experienced with a variety of tools that help you manage, understand, and debug large, complex distributed systems.</span></li> </ul> <p><strong>Bonus points for experience with any of the following:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Supporting products where users expect 100% uptime.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Formal project management or IT service management.</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Front End Web Developer
San Francisco
2018-06-25T18:23:23-04:00
Engineering – Software
Front End Web Developer
San Francisco,
<p>The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to renowned universities to global hospitality groups operating thousands of sites.</p> <p>As a Front End Engineer at Meraki, you will help design and build the UI for Meraki's Dashboard - the window to the entire Meraki experience. From Dashboard, our customers can control their entire Meraki stack: access points, switches, firewalls, client devices, cameras, and more. You will work across the stack with other developers, UX designers, and product management to build and improve the Dashboard web application. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions.</p> <p>Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed.</p> <h2><strong>Example</strong> <strong>projects</strong> <strong>of</strong> <strong>a</strong> <strong>Front</strong> <strong>End</strong> <strong>Web</strong> <strong>Developer:</strong></h2> <ul> <li>Craft data visualizations to intuitively display the performance of different networks and applications</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> </ul> <h2><strong>You</strong> <strong>are</strong> <strong>an</strong> <strong>outstanding</strong> <strong>applicant</strong> <strong>if:</strong></h2> <ul> <li>You have 2+ years of experience writing professional production code</li> <li>You have built rich and dynamic web applications with front-end frameworks such as React, Redux, Ember, or Angular</li> <li>You are familiar with programming languages and web frameworks like Ruby (Rails, EventMachine), Python (Django, Flask), or Node.js (Express)</li> <li>You expertly work beyond the boundary of frontend code to build the best product</li> <li>You flourish within a small engineering team and are excited to tackle open-ended problems</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Full Stack Engineering Lead, Network Security
San Francisco
2018-07-12T18:07:40-04:00
Engineering – Software
Full Stack Engineering Lead, Network Security
San Francisco,
<h2><strong>Meraki’s vision:</strong></h2> <p>Meraki is an industry leader in the IT space, with over 230,000 customers and 3 million network devices (and counting) online around the world. Our comprehensive set of solutions includes routers, cameras, phones, and mobile apps, all cloud managed through Meraki’s web-based Dashboard interface. Our products are making IT easier, faster, and smarter, allowing businesses to run more smoothly and helping users access the information they need.</p> <h2><strong>Meet Meraki’s Network Security team:</strong></h2> <p>From our device hardware and firmware to our intuitive UI and distributed database that runs on our backend servers, Meraki’s engineers hack every layer of the stack. Our Network Security team's mission is to help our users protect their networks against attackers and interconnect them using secure VPN tunnels and routing protocols.</p> <p>Within our Network Security team, our full stack Dashboard team designs, builds, and tests the frontend and backend components that let our customers configure and monitor their network security in a simple and intuitive way.</p> <h2><strong>The opportunity:</strong></h2> <p>We are looking for a leader and manager of our Network Security Dashboard team: someone who is passionate about both developing scalable full stack web features that delight our customers as well as mentoring, coaching, and growing the team. You'll start out with a team of 2 and we'd like you to grow it to 8 over the course of two years. Within the wider Network Security team, we expect you to challenge the way we do things and always be on the lookout for improvements as we grow.</p> <h2><strong>What we look for in your background:</strong></h2> <ul> <li>Experience in building, scaling, and debugging large web applications</li> <li>Familiarity with languages such as Ruby, Python, Scala, Javascript; web frameworks like Ruby on Rails or Django; and/or front-end Javascript frameworks such as React or Angular</li> <li>A good grasp of relational databases (we use Postgres as well as an in-house time-series database) and comfort writing SQL</li> <li>Leadership or mentorship experience on projects involving substantial planning and coordination (either in a formal role or not)</li> </ul> <h2>Wondering what working at Cisco Meraki is like?</h2> <p>Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. We are confident you will love it here!</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> -
Lead Software Engineer, Embedded Platform Bring-Up
San Francisco
2018-07-17T13:01:02-04:00
Engineering – Software
Lead Software Engineer, Embedded Platform Bring-Up
San Francisco,
<p><span style="font-weight: 400;">Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most important to them: their customers, students, patients, and businesses. We’re making networking smarter, faster, and easier to deploy. We have millions of devices deployed and because they are managed from the cloud, we are able to use real-time data to continuously improve the performance and stability of our products.</span></p> <p><span style="font-weight: 400;">In this role you will lead a platform team for the MX Security Appliance, a Linux based product with a wide range of advanced routing and security features. You will direct a small team (3-5 persons), providing them technical mentorship as well as planning the team’s roadmap. Your team’s mission is to build new MX products by integrating everything from bootloaders to web servers on prototype hardware.</span></p> <p><strong>As</strong> <strong>a</strong> <strong>Software</strong> <strong>Engineer</strong> <strong>Lead</strong> <strong>focused</strong> <strong>on</strong> <strong>platform</strong> <strong>bring-up,</strong> <strong>you</strong> <strong>will:</strong></p> <ul> <li>Assist in bringing up new MX platforms, owning projects from block-diagram concepts, to prototype boards, all the way to shipping product</li> <li>Collaborate with our Hardware Engineering team and our manufacturing partners on the architecture for new Meraki products and developing secure, reliable, and scalable manufacturing processes</li> <li>Plan and track platform bring-up timelines, updating the rest of the team when things change</li> <li>Write performance reviews and encourage the professional growth of everyone on your team</li> <li>Identify gaps in your team’s knowledge or ability to execute, and from there work with our recruiters to build out the team and fill those gaps</li> <li>Be a part of the leadership of the larger MX team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> <h2><strong>You</strong> <strong>are</strong> <strong>ideal</strong> <strong>candidate</strong> <strong>if</strong> <strong>you</strong> <strong>have:</strong></h2> <ul> <li>A bachelor’s degree in Computer Science, Computer Engineering, or a related field</li> <li>Leadership experience on projects involving substantial planning and coordination (either in a formal role or de facto)</li> <li>4+ Years professional experience in Linux-based platform bringup</li> <li>4+ Years experience in C/C++</li> <li>Strong systems and foundational networking knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees</li> <li>Experience reading schematics and data sheets</li> </ul> <h2><strong>Bonus</strong> <strong>points</strong> <strong>for:</strong></h2> <ul> <li>Experience with Ethernet switch chips, crypto acceleration, or hardware offload engines</li> <li>Experience with multi-threaded or parallel programming</li> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth)</li> <li>Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns</li> </ul> <p>Based in our sunny San Francisco office with beautiful views of the AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with high quality snacks, catered lunches every single day and a generous benefits package.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p> </p> -
Senior Engineer, Security
San Francisco
2018-06-20T11:33:36-04:00
Engineering – Software
Senior Engineer, Security
San Francisco,
<p class="p1">As a senior engineer on the Dashboard Security team, you will have a substantial impact on the security of Cisco Meraki’s Dashboard—our web application and cloud infrastructure—and the millions of Dashboard-powered Meraki products that our customers entrust their most sensitive infrastructure to. We are looking for people from all across the security spectrum to bolster our security posture.</p> <p class="p1">At Cisco Meraki, you can play a key role in securely designing key services running on Dashboard. You can deploy and implement new security tools, libraries, and frameworks as well as find, triage, and fix vulnerabilities. You can improve our monitoring and auditing and assist in responding to security incidents. You can be a strong advocate for security and push for process improvements, while balancing these changes with business needs.</p> <p class="p1">As a part of a tight-knit engineering organization that prioritizes security, you have the ability to consult with other teams and affect change across the entire stack, from the UI and backend continuing to the device firmware. Finally, by acting as a guardian to our customers’ networks and deployments, you can have a direct, immediate, and significant impact on our customers and the hundreds of millions of users that use and rely on Meraki access points, switches, security appliances, phones, and cameras every single day.</p> <p class="p1">At Meraki, we are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of free food and drinks.</p> <p class="p1"><strong>Example projects for a Senior Security Engineer:</strong></p> <ul> <li class="p1">Discover and triage vulnerabilities via code audits, fuzzing, and static analysis</li> <li class="p1">Work with and support other engineering teams to fix vulnerabilities found internally and by researchers through our bug bounty program</li> <li class="p1">Design and deploy secure systems to handle application secrets such as encryption keys</li> <li class="p1">Research and deploy intrusion-detection systems</li> <li class="p1">Identify critical services that require audit trails and logging and deploy systems that use logging data to detect anomalous behavior</li> <li class="p1">Help architect our services to reduce the impact of a security incident</li> <li class="p1">Perform auditing and forensics in response to security incidents</li> </ul> <p class="p1"><strong>You are an ideal candidate if you:</strong></p> <ul> <li class="p1">Have 5+ years of experience in web, database, information and/or infrastructure security</li> <li class="p1">Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li class="p1">Have a passion for one or more of the following: architecting systems for security; deploying security-focused libraries and tools; finding and triaging security exploits in our code; monitoring and forensics; and participating in security incident response</li> <li class="p1">Enjoy working across and being a resource for other teams</li> <li class="p1">Are excited to champion security as a first-class concern</li> </ul> <p class="p1"><strong>Bonus points for:</strong></p> <ul> <li class="p1">A BS/MS/Ph.D in Computer Science, Computer Engineering, Information Security, Security Engineering, or a STEM field</li> <li class="p1">Fluency in Linux and at least one of the following programming languages: Ruby, Scala, C/C++, Java, Python</li> <li class="p1">Deep knowledge in key security concepts such as authentication, authorization, public/private key encryption, role-based access control, and security by design</li> <li class="p1">Demonstrated ability to ship production-quality software in a dynamic environment</li> <li class="p1">Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> </ul> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Senior Security Operations (SecOps) Engineer
San Francisco
2018-06-20T11:38:25-04:00
Engineering – Software
Senior Security Operations (SecOps) Engineer
San Francisco,
<p class="p1">As a senior security operations engineer on the Dashboard Security team, you will have a substantial impact on the security of Cisco Meraki’s Dashboard—our web application and cloud infrastructure—and the millions of Dashboard-powered Meraki products that our customers entrust their most sensitive infrastructure to. We are looking for people who love working on both security and operations, with substantial experience in monitoring, tooling, and running a highly distributed cloud infrastructure.</p> <p class="p1">At Meraki, you will be a part of a tight-knit engineering organization working with smart, helpful engineers, particularly within our site reliability and security teams. You will have significant influence over the tools that we use to monitor and audit our system and where we choose to deploy them. You will be a key responder to security incidents. You will be able to drive change across the entire stack, from the UI and backend continuing to the device firmware. You will have the opportunity to advocate for security and process improvements, while balancing these changes with business needs. Finally, by acting as a guardian of our customers’ deployments, you will have a direct, immediate, and positive impact on our customers and the hundreds of millions of users that use and rely on Meraki access points, switches, security appliances, phones, and cameras every single day.</p> <p class="p1">At Meraki, we are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of free food and drinks.</p> <p class="p1"><strong>Example projects for a Senior SecOps Engineer:</strong></p> <ul> <li class="p1">Research and deploy the latest intrusion-detection systems</li> <li class="p1">Leverage and extend existing monitoring and tooling to ensure we quickly detect anomalous behavior in our infrastructure</li> <li class="p1">Augment our infrastructure with audit trails to ensure that we can understand the impact of security incidents</li> <li class="p1">Perform forensics when security incidents occur</li> <li class="p1">Work with other engineers to proactively add monitoring to new features and services </li> </ul> <p class="p1"><strong>You are an ideal candidate if you:</strong></p> <ul> <li class="p1">Have 5+ years of experience in web, database, information and/or infrastructure security</li> <li class="p1">Possess a strong, working knowledge of Linux</li> <li class="p1">Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li class="p1">Have been involved in security incident response teams </li> <li class="p1">Enjoy working across and being a resource for other engineers</li> <li class="p1">Are excited to champion security as a first-class concern</li> </ul> <p class="p1"><strong>Bonus points for:</strong></p> <ul> <li class="p1">A BS/MS/Ph.D in Computer Science, Computer Engineering, Information Security, Security Engineering, or a STEM field</li> <li class="p1">Fluency in at least one of the following programming languages: Ruby, Scala, C/C++, Java, Python</li> <li class="p1">Familiarity with ELK and/or SQL</li> <li class="p1">Proven ability to ship in a dynamic environment</li> <li class="p1">Deep knowledge in key security concepts such as authentication, authorization, public/private key encryption, role-based access control, and security by design</li> <li class="p1">Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li class="p1">Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> </ul> <p class="p1"> </p> <p class="p1"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Senior Site Reliability Engineer
San Francisco
2018-06-29T13:34:37-04:00
Engineering – Software
Senior Site Reliability Engineer
San Francisco,
<p><span style="font-weight: 400;">As a Senior Site Reliability Engineer on the Meraki Backend Infrastructure Team, you are responsible for everything from our server hardware and operating systems to tools for code deployment and service monitoring. You build software and systems to monitor, scale and deploy our distributed cloud services.</span></p> <p><span style="font-weight: 400;">Meraki's Backend Infrastructure Team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. </span><span style="font-weight: 400;">Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 1.5 billion HTTP requests per day across six data centers. </span><span style="font-weight: 400;">Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, security cameras, and phones. </span></p> <p><span style="font-weight: 400;">In this role, you will be part of a rapidly growing engineering team that is based out of Meraki’s San Francisco headquarters. You will make crucial decisions about how to manage and scale complex, high-performance distributed systems. You will also provide your own perspective on our backend systems and constantly develop innovative ways to improve the way we manage the underlying infrastructure.</span></p> <p><strong>Example projects of a Meraki Senior Site Reliability Engineer:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Collecting metrics, crunching data and improving service monitoring to detect problems before they’re visible to our customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Building systems to automate our server lifecycle, from configuration management to server bootstrap and decommission.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Scaling our continuous deployment system to accommodate a rapidly growing team and increasing feature velocity without compromising stability. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Troubleshooting, performing root cause analysis, and resolving production issues from the application and network layers all the way down to the system level. This might include anything from digging into source code (our own or from open source projects), hunting memory leaks, tracing bottlenecks in upstream networks, or database query optimization.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advising other development teams when building new products so that they’re scalable, maintainable, and performing well.</span></li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have 5+ years experience across a mix of software development and systems administration roles. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Care about the customer experience. You have experience supporting an externally-facing production environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have experience on a pager rotation where you responded to escalations quickly to minimise customer downtime. This role requires being part of a one-week-in-eight on-call rotation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are familiar with logging and monitoring tools such as Graphite, Grafana, Logstash, ElasticSearch, statsd, collectd.</span></li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Senior Software Engineer, Android Full Stack
San Francisco
2018-04-03T12:55:55-04:00
Engineering – Software
Senior Software Engineer, Android Full Stack
San Francisco,
<p>For the past 10 years, Meraki has had a singular focus on making IT simple yet powerful. However, a key part of an IT team's toolbox is making networks intuitive to setup and manage. Essential to achieving this goal is simplifying the world of Mobile Device Management as our world becomes an increasingly mobile place. Our Systems Manager development team is dedicated to achieving this simplicity by streamlining the control of devices at an enterprise level. We work as a small and lean team, and wear many hats.</p> <p>Meraki’s engineering culture is one of innovation and ownership. You will have a strong hand in not just building the technology, but also defining what we should be building. As a Senior Android Full Stack Engineer, you will work on building apps that facilitate management, inventory, and policy enforcement on both company and personally owned Android devices. These apps have both user facing features and background services to talk to the Meraki cloud, so you will have the opportunity to work anywhere from pixel perfect front ends to high performance backend algorithms. Your work will run on hundreds of thousands of devices and you will have the ownership to impact customers who touch this tool on a global level.</p> <p><strong>As</strong> <strong>a</strong> <strong>Senior</strong> <strong>Software</strong> <strong>Engineer,</strong> <strong>Android</strong> <strong>Full</strong> <strong>Stack,</strong> <strong>you</strong> <strong>will:</strong></p> <ul> <li>Design, develop, own, and maintain large areas of our Android codebase along with the web components the app relies on. You will own features that span our entire technology stack: from the front-end web interface, to our backend infrastructure, to our mobile app.</li> <li>Integrate third-party APIs from various platform vendors (Google, Apple, Microsoft) that will be used by our Android app as well as apps on other platforms.</li> <li>Use your expertise to make decisions on what tools and technologies we use as well as how we use them.</li> <li>Mentor junior developers on Android best practices, common pitfalls, and good design patterns.</li> <li>Collaborate with product and sales teams to plan and build new Systems Manager tools and features.</li> </ul> <h2><strong>You</strong> <strong>are</strong> <strong>ideal</strong> <strong>candidate</strong> <strong>if:</strong></h2> <ul> <li>You have 5+ years of experience writing professional production code, with 3+ years of native Android app development experience.</li> <li>You have experience shipping one or more mobile apps that is currently available on the Google Play Store (please provide links when applying).</li> <li>You have experience working with large scale web applications using a modern framework.</li> <li>You have excellent communication and presentation skills.</li> <li>You aren’t afraid of rolling your sleeves up and working in all layers of the stack.</li> </ul> <h2><strong>Bonus</strong> <strong>points</strong> <strong>for</strong> <strong>experience</strong> <strong>with</strong> <strong>the</strong> <strong>following:</strong></h2> <ul> <li>Experience developing native iOS applications or cross platform applications (React Native, Cordova, Flutter, etc.)</li> <li>Experience with Front-end Javascript frameworks (ex: React, Flux/Redux)</li> <li>Familiarity with networking protocols or MDM/EMM solutions</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Senior Software Engineer, Backend (Dashboard)
San Francisco
2018-06-25T13:54:20-04:00
Engineering – Software
Senior Software Engineer, Backend (Dashboard)
San Francisco,
<p><span style="font-weight: 400;">As a senior backend engineer on the Dashboard team, you will work on solving impactful scalability and reliability challenges that face Cisco Meraki’s Dashboard, the core web application and cloud infrastructure which power the millions of Meraki devices worldwide. Our devices are some of the most popular in the world; in the last three years alone, the number of active Meraki devices has increased by nearly four-fold. This popularity comes with large scalability challenges</span><strong>:</strong><span style="font-weight: 400;"> our globally-distributed backend handles tens of billions of requests to our devices daily, 24/7/365.</span></p> <p><span style="font-weight: 400;">As a senior software engineer on the Backend team, you will lead the charge to confront these challenges. You will architect, develop, and scale Dashboard, including all the lower-layer services and infrastructure that power it. You will work on making our services more resilient to failure. You will have the opportunity to work on projects that span numerous domains—networking, databases, web app development, systems, data processing, and approximation algorithms—to help our backend scale to handle enormous amounts of data. You will be able to make impact across any and all parts of the stack—from the Dashboard UI and backend down to the device firmware itself. Finally, you will make a direct, immediate, and significant difference to our customers and the hundreds of millions of users that rely on Meraki access points, switches, security appliances, phones, and cameras every single day.</span></p> <p><span style="font-weight: 400;">At Meraki, we are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, mentoring, and coaching smart, helpful, humble people. We work organically through small teams that self-organize both laterally and vertically. With the backing of supportive management, we are constantly looking for ways to improve organizationally through introspection. Finally, we maintain a positive relationship with Cisco, which provides the stability and resources of a larger company without losing our startup vibe. This includes having an awesome office that overlooks the Bay Bridge and is stocked full of free food and drinks.</span></p> <h4><strong>Example projects for a Senior Backend Engineer:</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Adding Bloom filters or smarter caching to further scale the high-throughput of LittleTable, our custom time-series relational database that stores 100 of TB’s of data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Scaling MTunnel, the custom VPN-like infrastructure that provides secure connectivity between our globally-distributed servers and our devices, by profiling where the CPU is spending most of its time and judiciously parallelizing portions that would provide the most benefit</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Designing approximation algorithms that calculate the top clients by usage with provable bounds on error or number of distinct devices seen across multiple days</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Architecting and implementing scalable gossip and data dissemination protocols for propagating data across our backend servers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Augmenting our backend with scalable proxies to redirect and load balance traffic from all our devices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implementing new features that take advantage of our ability to change the entire stack and seem like magic to our customers</span></li> </ul> <h4><strong>You are an ideal candidate if you have:</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of work experience in software development, particularly in systems, networking, distributed systems, databases, and data processing frameworks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong familiarity in at least one of the following languages: Scala, Ruby, Java, Python, C/C++, Go</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Basic familiarity with SQL</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A focused, organized approach to development, testing, and quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and presentation skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in analyzing, scaling, and debugging large systems processing lots of data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for the science in computer science</span></li> </ul> <h4><strong>Bonus points for:</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A BS/MS/Ph.D in Computer Science, Computer Engineering, or a STEM field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Interesting personal projects or contributions to open-source projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentorship and leadership experience in your previous positions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with web development, Javascript frameworks (e.g., ReactJS), or dev-ops/infrastructure tasks</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Senior Software Engineer, Backend (Meraki Insights)
San Francisco
2018-06-19T20:29:27-04:00
Engineering – Software
Senior Software Engineer, Backend (Meraki Insights)
San Francisco,
<p><span style="font-weight: 400;">The Insight team is a small, dynamic team building a suite of next-generation analytics products. We build tools offering customers unique visibility into their IT infrastructure. Meraki Insight utilizes the data already flowing through the Meraki network in order to supply customers with a powerful and intuitive understanding of their mission-critical systems. Our engineers excel at manipulating complex data sets into clear visualizations, and have crafted the easiest to deploy and easiest to use Network Performance Management tool on the market.</span></p> <p><span style="font-weight: 400;">As a senior backend software engineer on our team, you will develop backend services to extract meaningful and actionable information from network data. You will scale the Insight backend to meet the demands of a constant stream of data from millions of devices. All the while, you will work closely with firmware, frontend, and design team members, to architect holistic, full-stack software features.</span></p> <p><span style="font-weight: 400;">At Meraki, we are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, mentoring, and coaching smart, helpful, humble people. We work organically through small teams that self-organize both laterally and vertically. With the backing of supportive management, we are constantly looking for ways to improve organizationally through introspection. Our positive relationship with Cisco provides the stability and resources of a larger company, while enabling us to maintain our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of free food and drinks.</span></p> <h2><strong>You might work on:</strong></h2> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Creating and training an online machine-learning sequence model to proactively identify performance issues before they occur</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Architecting and building a distributed event analysis system to reliably and continuously process data—from the world’s largest network deployments—at massive scale</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Crafting novel statistical-inference algorithms to meter network performance in messy and imperfect real-world scenarios</span></li> </ul> <h2><strong>You are ideal for this job if:</strong></h2> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 4+ years of work experience in backend software development, particularly in systems, networking, distributed systems, databases, and data processing frameworks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You've developed backend services in languages like Scala, Java, C/C++, or Go</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have a focused, organized, and quantitative approach to development, testing, and quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You posses excellent technical collaboration, communication and presentation skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are experienced in analyzing, scaling, and debugging large systems processing immense data volumes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You work independently on self-started projects, and have a passion for the science in computer science</span></li> </ul> <h2><strong>Bonus points for:</strong></h2> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in development or performance measurement of network protocols</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A history of building scalable data-processing engines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with cloud development tools such as Amazon AWS or Google Cloud</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Expertise applying machine-learning pipelines to signals or natural-language processing</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Senior Software Engineer, Mobile (iOS)
San Francisco
2018-04-30T22:11:26-04:00
Engineering – Software
Senior Software Engineer, Mobile (iOS)
San Francisco,
<p><span style="font-weight: 400;">The Meraki Dashboard is a simple but powerful web application in an industry renowned for intimidating command line interfaces. Dashboard provides rich visualizations that allow our customers to manage and deploy their networks easily, rapidly identify and resolve issues, and scale their lean IT networks to large deployments because all the configuration lives within the cloud. For the past 10 years, Meraki has revolutionized network management, and we are continuously disrupting this market while breaking into new ones.</span></p> <p><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">Meraki’s engineering culture is one of innovation and ownership. You will have a strong hand in not just building the technology, but also defining what we should be building. We take a modern app approach and are making something that redefines how businesses interact with, manage and understand their networks. We are working on a new product that will simplify network management even further, bringing the Meraki Magic to people who cannot afford an IT person. This is a highly visible and strategic program and the opportunity is here to create something beautiful in its simplicity that customers love.</span></p> <p><span style="font-weight: 400;"><br></span><strong>As a Senior Software Engineer—iOS, you will:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop, own, and maintain large areas of our mobile app code base.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with our designers and product teams to conduct user research, identify key use cases, and build an engaging and intuitive mobile experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Choose the right technology for the job - that might mean building native components or extending React Native’s APIs. What you care about most is that users have the performant and polished experience that they expect of a mobile app.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Take the lessons learned in this new market and apply them to our enterprise offering.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentor junior developers on iOS best practices </span><span style="font-weight: 400;">and common pitfalls, and reviewing designs</span><span style="font-weight: 400;">. </span><span style="font-weight: 400;"><br><br></span></li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have 5+ years of experience writing professional production code, with 3+ years of iOS app development experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience shipping one or more mobile apps that is currently available on the App Store (please provide links when applying).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are passionate about delivering delightful user experiences, and have the track record to prove it.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Aren’t afraid of rolling your sleeves up and working in all layers of the stack.</span></li> </ul> <p><strong>Bonus points for experience with one or more of the following:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Android development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Internationalization.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">React Native.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Custom UI components.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Automated UI testing frameworks such as KIF, EarlGrey, FBSnapshotTestCase, or equivalent.</span></li> </ul> <p> </p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Senior Software Engineer, Test Automation
San Francisco
2018-07-09T19:46:53-04:00
Engineering – Software
Senior Software Engineer, Test Automation
San Francisco,
<p><span style="font-weight: 400;">Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most important to them: their customers, students, patients, and businesses. We’re making networking smarter, faster, and easier to deploy. We have millions of devices deployed and because they are managed from the cloud, we are able to use real-time data to continuously improve the performance and stability of our products.</span></p> <h2> </h2> <p><span style="font-weight: 400;">In this role you will be on the test automation team, a group fully embedded within the software development team. The team works closely with a number of other teams in Engineering and in other departments, such as Product Management and Hardware. You will work on growing our automated testing framework for the MX Security Appliance, a product with a wide range of advanced routing and security features.</span></p> <h2> </h2> <p><span style="font-weight: 400;">As a senior engineer, you will maintain and add functionality to the testing framework. You will also assist developers in writing tests for new features, analyze test results for making firmware release decisions, and automate performance testing for publishing benchmarks. In addition to the technical work you will also have the opportunity to act as a mentor to other developers on the team.</span></p> <h2><strong>A Day in the Life of a Senior Test Automation Engineer:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Growing the existing automation framework to support complex testing scenarios and cross-team integrations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identifying areas to make the framework more flexible and re-usable with an eye on object oriented design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Contributing additional test cases and working with developers to add new tests for our growing feature set</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partnering with firmware release engineers to determine firmware viability for customers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentoring other team members on advanced coding concepts</span></li> </ul> <h2><strong>You are qualified if you have:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree in Computer Science, Computer Engineering, or an equivalent amount of related experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of experience automating or scripting tests or other systems in languages such as Python or Ruby</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hands-on experience designing and implementing an automated test framework</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Basic experience with computer networking and related protocols</span></li> </ul> <h2><strong>Bonus points if you like:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with virtualization or container technology, such as vSphere, Xen, or Docker</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Using development infrastructure tools, such as Jenkins, git, gerrit, JIRA</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Performance testing using equipment such as Ixia or Spirent</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Deploying VMs in cloud technologies such as AWS or Azure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with advanced networking protocols such as STP, OSPF, BGP, PIM, etc.</span></li> </ul> <h2> </h2> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <h2><br><br><br></h2> -
Software Engineering Lead, Product Security
San Francisco
2018-06-18T12:49:10-04:00
Engineering – Software
Software Engineering Lead, Product Security
San Francisco,
<p>Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most important to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We have millions of devices deployed and because they are managed from the cloud, we are able to use real-time data to continuously improve the performance, stability and security of our products.</p> <p>This job position is ideal for someone with embedded security experience and demonstrated leadership skills. The Product Security team plays a central role in protecting our customers’ networks and sensitive data. As leader of the team, you will help to drive the security vision for all of Meraki's products.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Managing and leading a team of best-in-class engineers to identify and develop security measures across all Meraki product lines.</li> <li>Hiring and building out the team in support of Meraki's mission.</li> <li>Mentoring and facilitating professional development of team members.</li> <li>Designing, planning and executing on security features for Meraki devices.</li> <li>Performing technical design and code reviews.</li> <li>Collaborating closely with engineering peers and product managers.</li> <li>Staying ahead of threats and assessing their impact on Meraki devices.</li> <li>Investigating new security technologies, both hardware and software.</li> <li>Driving and evangelizing a program to increase education on security procedures and best practices across the organization.</li> <li>Establishing the necessary communication paths across internal and external teams to accomplish the mission of the product security team.</li> </ul> <p><strong>You are an ideal candidate if you have:</strong></p> <ul> <li>A BS/MS/Ph.D in Computer Science, Computer Engineering or a related field.</li> <li>5+ years of experience in system software development with an emphasis on security.</li> <li>1+ years in a leadership role.</li> <li>A real passion for computer systems security.</li> <li>Experience with C/C++.</li> <li>Excellent communication and group presentation skills</li> <li>The ability to influence, facilitate and work collaboratively across teams.</li> <li>Familiarity with common software flaws that lead to exploits, and experience with techniques for securing embedded systems (e.g. ASLR).</li> <li>Experience with tools for auditing or reverse engineering computer systems (static analysis tools, protocol fuzzers, etc.)</li> <li>A strong background in fundamentals of cryptography.</li> <li>Experience with penetration testing and other security exercises.</li> <li>An understanding of the existing security support systems: CVE, Mitre, NVD.</li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li>Familiarity with FIPS and PCI standards for computer and data security.</li> <li>Familiarity with ISO/IEC 27k standards, esp. ISO/IEC 27034-27040.</li> </ul> <p> </p> <p> </p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Software Engineering Manager, Backend
San Francisco
2018-06-28T18:28:16-04:00
Engineering – Software
Software Engineering Manager, Backend
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, you will lead and scale out a team that is responsible for high-impact scalability and reliability challenges that face Meraki’s Dashboard—our web application and cloud infrastructure powering the millions of Dashboard-powered Meraki products that serve hundreds of millions of client devices every day. Our devices are some of the most popular in the world, and, in the last three years alone, the number of active Meraki devices has increased by nearly four-fold. This popularity comes with large scalability challenges: our globally-distributed backend processes tens of billions of requests to our devices daily, 24/7/365.</span></p> <p><span style="font-weight: 400;">As a software engineering manager on the Backend team, you will work on the organizational and technical challenges that come with scaling a team and our infrastructure. You will start with a small team of 3-5 backend engineers and will be responsible for building out the team by recruiting and interviewing. You will represent and lead the team by providing input on and making decisions about team direction and projects. You will mentor engineers and develop them by providing them meaningful career progression and continuous feedback. You will review high-level technical designs and architectural decisions. You will be exposed to numerous domains—networking, databases, web app development, and systems—and all parts of the stack—from the Dashboard UI and backend down to the device firmware itself. Finally, you will have the opportunity to make a significant impact on our customers and users that rely on Meraki access points, switches, security appliances, phones, and cameras every single day.</span></p> <p><span style="font-weight: 400;">At Meraki, we are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge and stocked full of free food and drinks.</span></p> <h4><strong>Example projects on the Backend team:</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Adding Bloom filters or smarter caching to further scale the high throughput of LittleTable, our custom time-series relational database that stores 100 of TB’s of data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Scaling MTunnel, the custom VPN-like infrastructure that provides secure connectivity between our globally-distributed servers and our devices, by profiling where the CPU is spending most of its time and judiciously parallelizing portions that would provide the most benefit</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Designing approximation algorithms that calculate the top clients by usage with provable bounds on error or number of distinct devices seen across multiple days</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Architecting and implementing scalable gossip and data dissemination protocols for propagating data across our backend servers</span></li> </ul> <h4><strong>You are an ideal candidate if you have:</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of work experience in software development, particularly in systems, networking, distributed systems, databases, and data processing frameworks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of leadership experience as a mentor, tech lead, people manager, or a champion of high-impact initiatives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and presentation skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Product/project management skills and an understanding of how to balance product requests and deadlines against internal priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A high-level of emotional intelligence and empathy for others</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong belief in leading by example</span></li> </ul> <h4><strong>Bonus points for:</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A BS/MS/Ph.D in Computer Science, Computer Engineering, or a STEM field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity in at least one of the following languages: Scala, Ruby, Java, Python, C/C++, Go</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in scaling engineering organizations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A focused, organized approach to development, testing, and quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in analyzing and scaling large systems, web development, Javascript frameworks (e.g., ReactJS), or dev-ops/infrastructure tasks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for the science in computer science</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Software Engineering Manager, New Markets
San Francisco
2018-07-18T17:37:48-04:00
Engineering – Software
Software Engineering Manager, New Markets
San Francisco,
<p><span style="font-weight: 400;">Meraki is making IT easier, faster, and smarter with technology that simply works. Dashboard drastically simplifies the process of deploying and configuring distributed enterprise networks, enabling our IT customers to debug networking issues in real time from anywhere. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers. </span></p> <p><span style="font-weight: 400;">In this role, you will lead a team that’s adapting existing Meraki products for new market segments. This innovative and dynamic team works across our entire stack from initial prototyping and user experience design, to full-stack web development, to mobile app development. </span><span style="font-weight: 400;">As a manager at Meraki, you will provide architectural leadership, review code and designs, and help guide product direction. You will be a strong mentor, nurturing a cooperative environment where your team can do their best work. You will enable a highly productive relationship among product management, design, and engineering. You have a committed focus on user experience — you will help ensure that your team is building the </span><span style="font-weight: 400;">features that will have the biggest impact on this exciting new market. </span><span style="font-weight: 400;">This is a highly visible and strategic program and the opportunity is here to create something beautifully simple that customers love.</span></p> <p> </p> <p><span style="font-weight: 400;">Your responsibilities will include:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Executing a new product launch while leading a talented group of individuals to do their best work together as a team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintaining a focus on team execution and development. This includes managing project schedules and identifying risks in an environment with iterative planning and delivery cycles. You will set commitments, deadlines, and high standards for the team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborating closely with engineering peers, product managers and partners from across the business to plan roadmap, features, and timelines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicating clearly and effectively to ensure transparency as you drive forward this new initiative</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Seeking buy-in and assistance from other engineering teams to build cross-product features and/or infrastructure</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Breaking down and prioritizing lists of product requirements into smaller, deployable features</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Performing technical design and code reviews</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partnering closely with our recruiters to build out and double your team over the next year </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Meeting regularly with direct reports to review performance, identify any issues, clarify expectations</span><span style="font-weight: 400;">, and supporting the professional growth of everyone on your team</span></li> </ul> <p><span style="font-weight: 400;">Requirements</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">7+ years of relevant work experience in software development with some experience prototyping, shipping and iterating on a new product or complex feature</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have the ability to influence, facilitate discussion and work in partnership with other teams. You are persuasive, patient and compassionate</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strategic and product oriented mindset with a deep desire to understand users</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are interested in being in a leadership role and have experience managing a small team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning about networking and cloud technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are adaptable and versatile, but also understand the business necessity of processes, schedules, estimates, and deadlines. You have excellent prioritization skills.</span></li> </ul> <p><span style="font-weight: 400;">Bonus and nice to haves</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A track record of making complex technology accessible to non-technical audience, from initial conception through to a successful launch</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have worked closely with Product Management, UX, or Design teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and group presentation skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Background in both web and mobile development</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Software Engineer, Mobile (React)
San Francisco
2018-07-03T16:43:41-04:00
Engineering – Software
Software Engineer, Mobile (React)
San Francisco,
<p><span style="font-weight: 400;">The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easy to do from anywhere. Meraki enables connectivity everywhere from neighborhood cafes to renowned universities to global hospitality groups operating thousands of sites.</span></p> <p><span style="font-weight: 400;">As a React Native Engineer at Meraki, you will help build features for Meraki’s app, a companion to Meraki’s dashboard. The Meraki dashboard is a simple but powerful application in an industry where unfriendly command line interfaces are the norm. Dashboard provides rich visualizations that allow our customers to manage and deploy their networks easily, rapidly identify and resolve issues, and scale their lean IT networks to large deployments because all the configuration lives within the cloud.</span></p> <p><span style="font-weight: 400;">In addition, you will be working on a new product that will simplify network management even further, bringing the Meraki Magic to small businesses who may not have dedicated IT staff. This mobile-first solution will give you the opportunity to develop a consumer grade application to help small businesses access enterprise grade WiFi.</span></p> <p><strong>EXAMPLE PROJECTS OF A REACT NATIVE ENGINEER:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Craft charts, graphs, and screen layouts that intuitively display customer data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve performance and efficiency of our app, allowing us to handle increasingly large datasets with minimal delay</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build internal frameworks and refine our app infrastructure to augment developer productivity</span></li> </ul> <p> </p> <p><strong>YOU ARE AN OUTSTANDING APPLICANT IF:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have 2+ years of experience writing professional production code</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are proficient in React and Redux</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience using React Native in production</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Aren’t afraid of rolling your sleeves up and working in all layers of the stack</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You flourish within a small engineering team and are excited to tackle open-ended problems</span></li> </ul> <p><strong>BONUS</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">You have experience with native mobile development. Objective-C/Swift for iOS, Java/Kotlin for Android</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You have previously worked with Ruby on Rails</span></li> </ul> <p> </p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Software Engineer, Test Automation
San Francisco
2018-07-09T20:10:40-04:00
Engineering – Software
Software Engineer, Test Automation
San Francisco,
<h2> </h2> <h2><strong>Meraki’s vision:</strong></h2> <p><span style="font-weight: 400;">Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need.</span></p> <h2><strong>About the team:</strong></h2> <p><span style="font-weight: 400;">You will join the test automation team that is fully embedded within Software Engineering. We handle all types of testing projects for our Security and SD-WAN products; from nightly feature tests across the latest firmware images to performance testing of all kinds. We run large scale testing to measure how small changes could impact our performance. Our automation framework is being used across software engineering and we continue to make it more intuitive.</span></p> <h2><strong>The Opportunity:</strong></h2> <p><span style="font-weight: 400;">Our products are used in over a million networks and our customers rely on our products to serve ten of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make direct impact to the success of our business.</span></p> <h2><strong>A Day in the Life of a Test Automation Engineer:</strong></h2> <p><span style="font-weight: 400;">You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way.</span></p> <p><span style="font-weight: 400;">In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product.</span></p> <h2><strong>What we look for in your background:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS or MS in Computer Science or a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2+ years of experience in computer networking focus role</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficiency in scripting languages such as Ruby or Python</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about automation testing</span></li> </ul> <h2><strong>Bonus points if you have:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Worked with Layer 3 dynamic routing protocols like OSPF, BGP, PIM, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in testing LTE or network security products</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in scaling or performance testing using equipment such as Ixia or Spirent</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA</span></li> </ul> <h2><strong>Wondering what working at Cisco Meraki is like?</strong></h2> <p><span style="font-weight: 400;">Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here.</span></p> <p> </p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <h2><br><br><br></h2> -
Software Engineer, Test Automation (Camera)
San Francisco
2018-05-11T13:39:04-04:00
Engineering – Software
Software Engineer, Test Automation (Camera)
San Francisco,
<p><span style="font-weight: 400;">The camera team is a small, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The Meraki camera (MV) system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site. Our engineers have built an algorithm for indexing video motion data that enables searching gigabytes of video in milliseconds. Every day we work across the full stack, using tools and technologies such as FFmpeg, OpenCV, H.264/H.265, Ruby, Scala, React, hls.js, Yocto, WiFi, bluetooth, and SSL deployed on many thousands of Linux-based embedded systems.</span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">We're demonstrating the power of Meraki as a platform for rapidly bringing new product families to market. Today, cameras are mainly used for security, but what if they could be used for more? Imagery from a camera is information that can solve a problem or offer an alternative insight. MV cameras blend the best of cloud and IoT technology, making it simpler and easier for customers to use the camera as a sensor. </span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">Meraki Software Automation Engineers help us maximize reliability and performance in our MV camera system. You will be fully embedded in our software team and be responsible for building out and maintaining our automated test infrastructure.</span></p> <p><strong>Example Projects of a Meraki Software Automation Engineer:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Configure the build system to run automated feature tests after every build - everything from recording video, detecting motion, to basic network functionality.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Write tests that verify video streaming performance at all levels - firmware, backend, and in the browser.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Enable testing core camera firmware features such as autofocus, exposure, VBR encoding, and motion-based recording.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build a full-stack system for load-testing our cloud video streaming proxy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create a cross-browser test harness that ensures all video features work on all client platforms.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure product release quality by automating validation and regression tests.</span></li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have strong scripting skills in Ruby, Python, or additional languages.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Care deeply about improving and maintaining product quality.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Possess knowledge of networking fundamentals such as IPv4, IPv6, TCP, UDP, DHCP, DNS, HTTP, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prefer to work in Linux environments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have some experience with video.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can thoughtfully design and prioritize a test plan</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a BS or MS in Computer Science, Engineering or a related field.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Like to break things.</span></li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of video encoding standards such as H.264, H.265, AV1, etc.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of relational databases and SQL.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of full stack web applications.</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Switch Features Engineer
San Francisco
2018-03-29T19:19:21-04:00
Engineering – Software
Switch Features Engineer
San Francisco,
<p><span style="font-weight: 400;">As a switch features engineer, you will be responsible for architecting and implementing features that improve the reliability, simplicity, and performance of our switching products. </span><span style="font-weight: 400;">You will have the opportunity to work across our stack developing software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend. </span><span style="font-weight: 400;">Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed.</span></p> <p><strong>Example projects for a Switch Features Engineer:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Implementing or extending one of the core networking features in our products, such as dynamic routing with OSPF, IPv6, Spanning Tree Protocol (STP) or Dynamic ARP Inspection (DAI)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implement advanced troubleshooting tools such as STP Anomaly Detection</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exploiting hardware capabilities for advanced control-plane policing of traffic</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Implementing Systems Manager (SM) Sentry support for switches</span></li> </ul> <p><strong>You are an ideal candidate if you:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Are fluent in C and C++</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have 2-5 years of experience writing professional production code</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have working knowledge of core network protocols (TCP/IP, DNS, DHCP, ARP)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with and writing concurrent programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of OS fundamentals and experience working in both kernel space and user space</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have effective communication skills and a strong ability to collaborate with others</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are self-motivated and willing to learn new things and take on new challenges</span></li> </ul> <p><strong>Bonus points for:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Scripting skills in Ruby or Python</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Understanding of switch related protocols (e.g. STP) and network security fundamentals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with version control, specifically Git</span></li> </ul> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Wireless Release Analyst
2018-06-05T13:12:14-04:00
Engineering – Software
Wireless Release Analyst
<p><span style="font-weight: 400;">As Release Engineer, you will be fully embedded in our MR wireless software team and be responsible for ensuring a structured and efficient firmware release process. You will analyze stability of released firmware, create and prioritize test cases for our testing team, recommend software improvements to our development team, and track bugs and regressions. You will drive our product’s firmware release cycle and serve as point person for the software and product management teams.</span></p> <p><span style="font-weight: 400;">A Day in the Life of a Release Engineer:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Driving the firmware release process from choosing a candidate firmware all the way to releasing it to GA</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyzing firmware quality metrics and key performance indicators, both before and after release</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Tracking customer reasons for choosing to upgrade or downgrade their firmware </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Reviewing support cases to identify regressions in released firmware and shepherding them to resolution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collecting sentiment reports from our sales and support teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working directly with the test automation team to track progress of firmware release candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Helping to decide priorities and roadmap for software testing and development</span></li> </ul> <p><span style="font-weight: 400;">You are an ideal candidate if you:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Have a BS in Computer Science, Engineering, or a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have 2+ years of experience with release management, network debugging, or software regression analysis</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Are highly analytical and detail-oriented</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work well both independently and as part of a team of developers and test engineers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Make data-driven decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Have great presentation skills</span></li> </ul> <p><span style="font-weight: 400;">Bonus points for:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Thorough knowledge of the Meraki product portfolio</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with relational databases & scripting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with data visualization tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of networking fundamentals such as IPv4, IPv6, TCP, UDP, VLANs, DHCP, DNS, HTTP, as well as 802.11</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience configuring & managing local area networks, including gateways, switches, and access points</span></li> </ul> <p> </p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p>
Engineering – Hardware
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Director / Senior Manager, Product Engineering
San Francisco
2018-03-01T06:51:40-05:00
Engineering – Hardware
Director / Senior Manager, Product Engineering
San Francisco,
<p> </p> <p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>We are seeking a senior leader for the Product Engineering and Hardware Program Management Team. We need a demonstrated leader and team builder to develop the people that will produce our next generation of products.Reporting directly to the Director of Hardware, this role offers a great opportunity to lead, hire, and develop a stellar team of technical leaders and program managers. A unique blend of strong design engineering and business minded program management, the Hardware Program Manager takes the lead on product, from architecture to sustaining. They control every aspect of creation from initial sketches to mass production, and are driving the rapid growth of Meraki’s portfolio.</p> <p>What you will do:</p> <ul> <li>Manage a team of 10-20 Hardware Program Managers and product line technical leads</li> <li>Allocate resources ranging from intern to senior across dozens of simultaneous projects</li> <li>Assemble dynamic program teams on a per program basis, working with the other HW department leads</li> <li>Serve as the escalation path for all of Meraki’s JDM R&D leads</li> <li>Track and report status of all NPI programs to senior management</li> <li>Provide leadership, mentorship, and development to all members of HWPM team</li> </ul> <p>You are:</p> <ul> <li>Phenomenally clear. You are able to distill complicated ideas to just the right number of words. You are an expert listener and can pinpoint what compels an audience.</li> <li>You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</li> <li>You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying impact.</li> <li>Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</li> <li>Career champion. You invest in your team’s development, both technically and career wise. You take the time to know what inspires and motivates each person and commit to making work meaningful.</li> <li>Talent manager. This team manages tight deadlines and works with the newest technology. You will provide opportunities for growth while managing workload.</li> <li>Protector. You are protective of Meraki’s talent. You work to protect our strategic JDM talent and build the best external teams.</li> </ul> <p>You have:</p> <ul> <li>5+ years of leadership experience, managing a team of engineers in a joint development manufacturing (JDM) environment.</li> <li>10+ years in a hardware/product related role</li> <li>Experience/Knowledge of technologies aligned with Meraki’s portfolio</li> <li>End-to-end development on products of reasonable complexity.</li> <li>Familiarity with matrixed organizations, modern agile/lean engineering methods and modern philosophies of team building and retention</li> <li>BS and/or MS in EE or related discipline.</li> <li>Minimum of 5 years of experience working with Asian supply chains.</li> <li>Able to travel up to 20% to Taiwan and China.</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Hardware Quality Engineer
2018-06-07T14:57:11-04:00
Engineering – Hardware
Hardware Quality Engineer
<p><strong>Hardware Quality Engineer</strong></p> <p><span style="font-weight: 400;">San Francisco</span></p> <p>Cisco Meraki is searching for a Hardware Quality Engineer who will be our “Voice of Quality” . You’ll be working with external partners, and hardware suppliers to evaluate electrical, thermal, and mechanical characteristics of field failures in order to determine root cause. This includes working cross-functionally with teams to implement corrective actions at the factory and in the field. You’ll also develop sustainable failure analysis processes, develop metrics, and publish dashboards as hardware scales to meet its customer needs.</p> <h2><strong>Required</strong> <strong>Skills:</strong></h2> <p> </p> <ul> <li>Develop and run quality control systems with a focus on hardware field performance.</li> <li>Design and deploy comprehensive field diagnostic systems, field service procedures, vendor RMA testing, and systematic failure analysis.</li> <li>Analyze and debug a variety of electrical (PCBAs, semiconductor chips, power circuitry, etc.) and mechanical components (sheet metal and plastics).</li> <li>Reproduce and analyze the root cause of the failures and work with engineering and quality teams to identify containment and/or corrective actions.</li> <li>Collaborate with external vendors and internal hardware engineers, software engineers, and manufacturing teams to understand system architecture to analyze hardware failures.</li> <li>Create and implement early field failure analysis (EFFA) and ongoing failure analysis processes for shipping and sustained products and components.</li> <li>Analyze failures, create dashboards, and provide guidance to improve factory and field quality processes, reliability testing, and future designs. Use statistical methods to analyze, monitor, and resolve field quality issues and improve hardware performance.</li> <li>Monitor hardware field quality performance by component across different product lines.</li> <li>Create detailed failure reports, communicate findings to a wide audience, and partner with cross-functional teams on developing strategies to mitigate risks.</li> </ul> <h2><strong>Minimum</strong> <strong>Qualifications:</strong></h2> <p> </p> <ul> <li>Bachelor's degree in electrical, mechanical, or industrial engineering.</li> <li>5+ years of hands-on failure analysis experience with data center, enterprise, industrial, telecommunications, or consumer grade products.</li> <li>Familiarity with electronics failure mechanisms and knowledge of reliability and risk management.</li> <li>Hands-on experience with failure analysis techniques with understanding of product quality evaluation and control principles.</li> <li>Experience with electrical and mechanical instrumentation and tools.</li> <li>Experience writing failure analysis reports and presentations.</li> <li>Experience working with manufacturing facilities and assemblies and understanding of Six Sigma principles.</li> <li>Project management, interpersonal, and organizational skills.</li> <li>Interpersonal skills.</li> <li>Travel up to 20% of the time to supplier’s sites.</li> <li>Experience with JMP, MiniTab, or other SPC tools.</li> <li>Experience with Tableau or similar visualization tools.</li> </ul> <p>Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Manufacturing Process Lead
San Francisco
2018-06-28T02:05:49-04:00
Engineering – Hardware
Manufacturing Process Lead
San Francisco,
<p><strong>Manufacturing Process Lead</strong></p> <p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">We are seeking a senior leader for the Hardware team to define and scale a brand new manufacturing process team. We need a proven leader and team builder to drive the premier manufacturing strategy. Reporting directly to the Senior Manager of Product Operations, this role offers a great opportunity to inspire, build, and cultivate a stellar team of manufacturing specialists and program managers. This team will serve as a liaison between R&D, Supply Chain and is responsible to drive consistency, scalability and efficiency across all our manufacturers while supporting to bring Meraki’s development of new products as well as continuous improvement of existing processes and products. </span></p> <p><strong>Responsibilities:</strong></p> <ul> <li><strong><span style="font-weight: 400;">Lead the Manufacturing Engineers including developing and mentoring, providing guidance and setting goals and objectives for individuals</span></strong></li> <li><span style="font-weight: 400;">Allocate team resources to ensure programs are adequately staffed</span></li> <li><span style="font-weight: 400;">Consult and influence with manufacturers on process, costs and timelines</span></li> <li><span style="font-weight: 400;">Provide support to manufacturers for process development, scale-up, cost reduction, and quality improvement</span></li> <li><span style="font-weight: 400;">Oversee continuous improvement and sustaining programs</span></li> <li><span style="font-weight: 400;">Define manufacturing flows to maximize production efficiency</span></li> <li><span style="font-weight: 400;">Track and monitor manufacturers performance</span></li> </ul> <p> </p> <p><strong>You are:</strong></p> <ul> <li><span style="font-weight: 400;">Extraordinarily clear. You are able to distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</span></li> <li><span style="font-weight: 400;">You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</span></li> <li><span style="font-weight: 400;">You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying impact.</span></li> <li><span style="font-weight: 400;">Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</span></li> <li><span style="font-weight: 400;">Career champion. You invest in your team’s development, both technically and career wise. You take the time to know what inspires and motivates each person and contribute to making work meaningful.</span></li> <li><span style="font-weight: 400;">Protector. You are protective of Meraki’s talent. </span></li> </ul> <p><strong>Education and Experience:</strong></p> <ul> <li><span style="font-weight: 400;">Bachelor’s/Master’s degree, preferably in Industrial Engineering</span></li> <li><span style="font-weight: 400;">Ability to motivate, mentor, and inspire a high capacity technical team</span></li> <li><span style="font-weight: 400;">6+ years of Manufacturing experience in consumer electronics or semiconductor industry with direct factory experience preferred. </span></li> <li><span style="font-weight: 400;">Ability to travel to Taiwan and China up to 25% as needed.</span></li> <li><span style="font-weight: 400;">Excellent written and verbal communication skills.</span></li> </ul> <p> </p> <p>Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</p> <p> </p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Materials Manager
San Francisco
2018-07-18T15:00:27-04:00
Engineering – Hardware
Materials Manager
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">In this highly collaborative role, you will lead strategy, implementation and maintenance of the materials planning process across all product lines. This is a strategic supply chain role that will be partnering with JDMs and suppliers to ensure continuous flow of materials in support of production schedules. </span></p> <p><span style="font-weight: 400;">Qualified candidates will have excellent analytical skills, attention to detail, and a strong organizational methodology. In addition, you will have a high degree of adaptability and a willingness to dive in and get things done, all while keeping the big picture in sight.</span></p> <p><strong>Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Responsible for readiness, availability, and visibility of materials necessary to meet production schedules and overall supply/demand goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with JDMs and suppliers to develop a materials flow model in support of supply/demand goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create allocation strategies for constrained products that maximize revenue </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identify E & O and other material risk, recommend critical course of action, and own the efforts to mitigate liabilities to the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design JDM dashboard, KPIs, and reporting structure to monitor flow of materials at supplier sites </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform periodic audits to monitor raw materials and WIP inventory levels at the supplier sites</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Prepare and communicate critical materials updates for NPIs, Sustaining and EOL materials</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop strong relationships with JDMs and suppliers</span></li> </ul> <p><strong>You Are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Extraordinarily clear. You are able to distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying impact.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Career champion. You invest in your team’s development, both technically and career wise. You take the time to know what inspires and motivates each person and contribute to making work meaningful.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Protector. You are protective of Meraki’s talent.</span></li> </ul> <p><strong>Education and Experience:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s preferably in Supply Chain or Industrial Engineering</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">4-5 years of inventory planning or material management experience in consumer electronics or hi tech manufacturing industry</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">APICS CPIM certified preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exposure to contract manufacturing/ODM model preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical and excel skills</span></li> </ul> <p> </p> <p>Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Senior Supplier Quality Engineer
San Francisco
2018-06-28T15:46:45-04:00
Engineering – Hardware
Senior Supplier Quality Engineer
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Are you a Quality Engineer looking to join a growing team? Would you like to put your knowledge of manufacturing and mechanical engineering toward the task of producing and sustaining beautiful products?</span></p> <p><span style="font-weight: 400;">We are looking for a self-starter. A Quality Engineer who will drive the creation of a quality system and craft process & procedures around it. You’ll work with Meraki Teams & Suppliers to implement a uniform system with processes & procedures; making a difference every day.</span></p> <h2><strong>What You’ll Own</strong></h2> <p><span style="font-weight: 400;">As our products increase in number and complexity, you will be responsible for supporting the Cisco/Meraki PDME (Product Design Mechanical Engineering) team with NPI (New Product Introduction) implementation of quality requirements & process assessments.</span></p> <p><span style="font-weight: 400;">Emphasis will be on IQC, IPQC, & OQC planning for manufacturing of custom parts. You’ll work onsite with suppliers to bring-up new processes. Tackle the responsibility for analyzing process inputs/outputs to assure parts meet all specifications & expectations.</span></p> <h2><strong>Requirements</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5-10 years in Supplier Quality Engineering for enterprise mechanical enclosures and/or consumer electronics.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Complete understanding of quality standards & measurement systems.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Background in Statistical Process Control (SPC) and data assessment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct Gage R&R and correlation studies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Review Cp & Cpk data for compliance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Review & sign-off on inspection and sampling plans to assure consistent quality and the smooth flow of materials into manufacturing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assure that proper and agreed to quality checks are included in the manufacturing process.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide PDME and supplier direction or suggestions for changes in tolerances or options to meet requirements.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Document issues. Drive root cause analysis. Implement short and long term corrective actions. Follow-up and close as needed (e.g. 8D)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Audit suppliers to assure quality systems are deployed and implemented.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assure common inspection plans & measurement methods used by supplier OQC and CM partner IQC.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3D Modeling knowledge and experience a plus. (SolidWorks / CREO)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">OK to travel 25%-35% in Asia Pacific +</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BSME or Equivalent</span></li> </ul> <h2><strong>Nice to Have</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with offshore manufacturing & Contract Manufacturers (CM).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proficient with Google Docs, Word, Excel, & other software such as MiniTab.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of manufacturing processes; Metal fabrication, casting, machining, injection molding, plating, & painting a plus.</span></li> </ul> <p><span style="font-weight: 400;">Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package.</span></p> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p>
Channel Sales
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Channel Account Manager
Shanghai
2018-04-15T20:21:05-04:00
Channel Sales
Channel Account Manager
Shanghai ,
<p style="font-weight: 400;">Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly increasing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, creating business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally. </p> <p style="font-weight: 400;">We as Channel Managers are focused on truly understanding the business of each one of our unique partners and developing strategies to make them more profitable through our partnership. Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach. </p> <p style="font-weight: 400;">The ideal candidate for this role is energised at the thought of running his/her region and owning some of our most important relationships. This person likes to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set. This position is full time.</p> <p style="font-weight: 400;"> </p> <p style="font-weight: 400;"><strong>Responsibilities:</strong></p> <ul style="font-weight: 400;"> <li>Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the APJC Channel and Distribution team to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <p style="font-weight: 400;"><strong>You Are</strong>:</p> <ul> <li><strong>Open and Trustworthy – </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li><strong>Self-aware</strong> – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li><strong>Results Oriented –</strong> you identify areas where we can improve as a team, and raise and address them directly.</li> <li><strong>Accountable</strong> – you take ownership of yourself and your circumstances</li> <li><strong>Collaborative </strong>- you share early and often to engage those around you</li> </ul> <p style="font-weight: 400;"> </p> <p style="font-weight: 400;"><strong>Qualifications:</strong></p> <ul style="font-weight: 400;"> <li>Location: Shanghai, China</li> <li>5+ years experience in channel management, channel sales, or consulting</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build a world class channel program</li> <li>Willingness to travel (~50%)</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </p> -
Channel Account Manager
Mexico
2018-03-23T13:18:58-04:00
Channel Sales
Channel Account Manager
Mexico,
<p>Cisco Meraki is looking for the next Channel Account Manager to support our world-class partner community. This individual will be responsible for driving rapidly increasing revenue from our most strategic partners. We do this by wearing many hats; maintaining Executive-level relationships, creating business plans, conducting trainings and presentations, and developing and executing marketing programs. At Meraki, we lead through our infectious energy and passion for our products and the results have been exponential growth throughout our partners globally. </p> <p>We as Channel Managers are focused on truly understanding the business of each one of our unique partners and developing strategies to make them more profitable through our partnership. Meraki Channel Managers are often described as adaptive, consultative, creative, relationship-oriented, consistent, hardworking, persistent, and work with a “we win together” approach. </p> <p>The ideal candidate for this role is energized at the thought of running his/her region and owning some of our most important relationships. This person likes to solve problems, is self-motivated, and enjoys collaboration with peers and leadership to continue not only to evolve his/her partners, but also grow his/her own professional skill set. </p> <p> <strong>What you will do:</strong></p> <ul> <li>Manage existing relationships, and drive revenue growth. Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans for top partner accounts</li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate and conduct sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Collaborate with the Director of Channel to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs</li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy –<strong> </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented<strong> –</strong> you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>Location: Mexico</li> <li>5+ years experience in channel management, channel sales, or consulting</li> <li>Excellent interpersonal and facilitation skills (client-service oriented mindset)</li> <li>Desire to build a world class channel program</li> <li>Willingness to travel (~50%)</li> <li>Fluent in Spanish and English</li> </ul> -
Channel Account Manager
Chicago
Connecticut
2018-07-12T17:29:02-04:00
Channel Sales
Channel Account Manager
Chicago,Connecticut,
<p>As a Channel Account Manager for Cisco Meraki your primary responsibility will be to drive revenue growth through one of our top partners, CDW-G. This is an exciting opportunity to develop creative lead generation and sales incentive ideas while building a personal brand and representing Cisco Meraki. You will utilize your exceptional presentation and relationship building skills to convey Cisco Meraki’s value proposition to large groups of sales people as well as conduct sales trainings. You will also work closely with both the inside and field sales teams to ensure we get the most benefit from both partners through lead sharing campaigns, marketing programs, incentives, sales and technical training, and events.</p> <p>Successful candidates will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and proven track record of success, we want to hear from you. </p> <p><strong>What you will do:</strong></p> <ul> <li>Develop and leverage executive partner relationships to grow Meraki mindshare across all levels of the partnership</li> <li>Generate enthusiasm and passion for Meraki products among partner sales and engineering teams</li> <li>Maintain quarterly business plans </li> <li>Develop and oversee marketing and incentive programs to drive sales</li> <li>Coordinate sales and technical training for partners</li> <li>Facilitate communications and deal flow between partner Meraki sales reps</li> <li>Collaborate with the Nationals Channel Team to support the overall growth of our channel program, development of partner facing collateral and sales tools, tracking and internal communication tools, and marketing programs </li> </ul> <p><strong>Who you are:</strong></p> <ul> <li>Open and Trustworthy –<strong> </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <p> <strong>Requirements</strong></p> <ul> <li>5+ years of experience in sales or channel management. Previous experience with CDW/CDW-G strongly preferred</li> <li>Excellent interpersonal and facilitation skills</li> <li>Desire to build a world class channel program</li> <li>Tenacious and aggressive “hunter” mentality </li> <li>Strong executive presence and financial acumen</li> <li>Must be located in Chicago, IL or Shelton, Connecticut</li> <li>BA/BS</li> </ul> -
Distribution Account Manager
Japan
2018-07-16T02:57:09-04:00
Channel Sales
Distribution Account Manager
Japan,
<p>Cisco Meraki is seeking a highly entrepreneurial Distribution Account Manager to help rapidly scale our business through our distribution channel across Japan. You will be responsible for generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, fostering a desire to sell our products, problem solving with our operations team to enable smooth transactions, and driving partner-led revenue.</p> <p>You will also work closely with the inside sales, field sales, marketing, training and operations teams to build strong partnerships in new and existing channels.</p> <p>Ideal candidates will have strong critical thinking skills, executive presence, excellent organisational and communication skills, creativity, and a passion for growing a business. Successful candidates will possess and an entrepreneurial spirit. If you have a passion for growing a business and proven track record of success, we want to hear from you.</p> <p>This position is full time, based in Japan.</p> <p> </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Develop, support and strengthen relationships with executives, sales, marketing, and operations in our distributors.</li> <li>Implement business development and marketing plans with assigned distributors to drive exceptional revenue growth with our 2-tier partners.</li> <li>Coordinate and conduct sales and technical training for distributors and our 2-Tier partners to drive capability deep into the channel</li> <li>Collaborate with the APJC Channel and Distribution teams to support the overall growth of our channel</li> <li>Effectively communicate programs, promotions, and product launches effectively across Cisco and distributors to maximise the impact of key initiatives.</li> </ul> <p><strong>You are :</strong></p> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you </li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Proven track record of effectiveness and over-performance in sales or partner management role</li> <li>5+ Years’ experience in channel management, IT distribution or channel sales. Software/SaaS experience will be highly regarded.</li> <li>Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Able to travel 50% of time</li> <li>University Degree preferred</li> <li>Fluent in Japanese</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </p> -
Partner Development Representative
San Francisco
2018-03-01T06:51:40-05:00
Channel Sales
Partner Development Representative
San Francisco,
<p>As a Partner Development Representative for Cisco Meraki, you will be responsible for identifying, developing and qualifying new Meraki partners. You will maintain a thorough understanding of Cisco Meraki’s products and services, and how they create profitability opportunities for our channel partners.</p> <p>This is a high-energy position requiring an individual who is extremely motivated, enthusiastic and results-driven. Attention to detail is a must as you’re responsible for winning Meraki mindshare with new partners. Once you’ve secured interest, your focus is to help build the Meraki practice in these partner organizations from the ground up.</p> <p> <br> <strong>What you will do:</strong></p> <ul> <li>High-volume prospecting into multiple partner organizations in order to build and maintain a partner development pipeline</li> <li>Clearly articulate Meraki value proposition to partners to secure their interest in a partnership.</li> <li>Use your Meraki knowledge to overcome common partner objections and drive Meraki adoption.</li> <li>Meet and exceed daily, weekly, and quarterly goals consisting of partner sales opportunities</li> <li>Heavy use of Salesforce.com, and additional applications to manage all partner data </li> </ul> <p><strong>Who you are:</strong></p> <ul> <li><strong>Open and Trustworthy – </strong>you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li><strong>Self-aware</strong> – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li><strong>Results Oriented –</strong> you identify areas where we can improve as a team, and raise and address them directly.</li> <li><strong>Accountable</strong> – you take ownership of yourself and your circumstances</li> <li><strong>Collaborative </strong>- you share early and often to engage those around you</li> </ul> <p><strong>Minimum Qualifications:</strong></p> <ul> <li>6+ months sales experience required</li> <li>Excellent written and verbal English communication skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>Bachelor's degree required</li> <li>Ability to work in a fast paced and fun start up environment</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Practice Launch Specialist
San Francisco
2018-06-15T17:10:27-04:00
Channel Sales
Practice Launch Specialist
San Francisco,
<p>The Cisco Meraki team is seeking an entrepreneurial Practice Launch Specialist to help create and lead channel programs and go-to market for a new Meraki product line. This includes interfacing with Meraki senior management, product teams, customers, and partners to help ensure that we engage our channel partners in the most effective fashion. To that end, this role will work closely with the executive and product teams on crafting our competitive positioning and strategy. Additionally, you will support and enable our channel partners up to and after launch to find the fastest and most profitable route to market.</p> <p>Ideal candidates will have a strong business acumen, the ability to mine relationships for relevant data, a track record of data backed strategic decision making, strong communication/presentation skills, the drive to work autonomously within a general set or parameters, and a passion for learning about and evangelizing cloud-driven networking technology.</p> <p>Each day will be unique and your penchant for attacking challenges with creative solutions, passion for disruption and unparalleled desire to be part of an innovative and inspiring team are the tools that you’ll need to be a Meraki Practice Launch Specialist.</p> <p> <strong>Responsibilities</strong></p> <ul> <li>Gather, prioritize, distil and present relevant competitive information to leadership teams</li> <li>Collate feedback and facilitate communication with broader Cisco audience</li> <li>Define and iterate RTM, product strategy, positioning, inventory planning and discount structure</li> <li>Work with our world-class product teams to define launch schedules</li> <li>Activate and enable our target launch partners</li> <li>Hunt and acquire new partner relationships</li> <li>Negotiate business relationships and contracts</li> </ul> <p> <strong>Qualifications</strong></p> <ul> <li>Proven ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>2-5 years of work experience in technology</li> <li>Passion for learning about networking and cloud technologies</li> <li>5+ years experience in channel management, channel sales, or direct sales</li> <li>Excellent interpersonal, organisational, and facilitation skills (client-service oriented mind-set)</li> <li>Entrepreneurial, "can do" attitude, ability and willingness to make an impact</li> <li>Experience working with ecommerce platforms and/or distribution</li> </ul> -
Practice Launch Specialist - MV
Sydney
2018-04-15T22:07:00-04:00
Channel Sales
Practice Launch Specialist - MV
Sydney,
<p>Want to innovate, influence and change the face of a multi-billion dollar industry? Here is your chance. Since Cisco acquired Meraki in 2012 and created the Cloud Networking Group, Meraki has become the fastest growing acquisition in Cisco’s history. What makes Meraki different? Simply put, we continue to innovate fast, build phenomenal careers and have a lot of fun!</p> <p>As a Channel Practice Launch Specialist, you will team up with our talented Product Management and Channel teams to define how Meraki brings our disruptive products to market. In this role, you will be part of a core group of Specialists that play a pivotal role in developing our broad go-to-market Channel strategy. To accomplish this, you will work with our most strategic partners to develop bespoke practices while also building scalable engagement models enabling thousands of partners to build practices specific to your product. This is a fast-paced, full time role which will suit someone with a strong entrepreneurial spirit and an interest in agile technology.</p> <p><strong>You will:</strong></p> <ul> <li>Build GTM Channel plan including key partners to target</li> <li>Work with existing channel and sales resources to identify key partner stakeholders</li> <li>Work with Product Management to craft message and evangelize new product</li> <li>Identify key enablement strategies, and work with our Enablement team on execution</li> <li>Build internal and external product specific collateral</li> <li>Seed hundreds (if not thousands) of partner practices in APJC</li> </ul> <p><strong>You are:</strong></p> <ul> <li>Proven track record of 3-5 years in a technology sales role within a fast paced startup environment</li> <li>Sound commercial acumen</li> <li>Experience in building a reseller channel from scratch is preferred</li> <li>Natural ability to collaborate with multiple teams</li> <li>Technical background is an advantage</li> <li>Must be open to 50% travel across APJC</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Product Launch Specialist
London
2018-06-28T04:30:48-04:00
Channel Sales
Product Launch Specialist
London,
<p>The Cisco Meraki team is seeking an entrepreneurial Product Launch Specialist to help create and lead channel programs and go-to market for a new Meraki product line. This includes interfacing with Meraki senior management, product teams, customers, and partners to help ensure that we engage our channel partners in the most effective fashion. To that end, this role will work closely with the executive and product teams on crafting our competitive positioning and strategy. Additionally, you will support and enable our channel partners up to and after launch to find the fastest and most profitable route to market.</p> <p>Ideal candidates will have a strong business acumen, the ability to mine relationships for relevant data, a track record of data backed strategic decision making, strong communication/presentation skills, the drive to work autonomously within a general set or parameters, and a passion for learning about and evangelizing cloud-driven networking technology.</p> <p>Each day will be unique and your penchant for attacking challenges with creative solutions, passion for disruption and unparalleled desire to be part of an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Launch Specialist.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Gather, prioritize, distil and present relevant competitive information to leadership teams</li> <li>Collate feedback and facilitate communication with broader Cisco audience</li> <li>Define and iterate RTM, product strategy, positioning, inventory planning and discount structure</li> <li>Work with our world-class product teams to define launch schedules</li> <li>Activate and enable our target launch partners</li> <li>Hunt and acquire new partner relationships</li> <li>Negotiate business relationships and contracts</li> </ul> <p> </p> <p> </p> <p><strong>Qualifications</strong></p> <ul> <li>Proven ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>2-5 years of work experience in technology</li> <li>Passion for learning about networking and cloud technologies</li> <li>5+ years experience in channel management, channel sales, or direct sales</li> <li>Excellent interpersonal, organisational, and facilitation skills (client-service oriented mind-set)</li> <li>Entrepreneurial, "can do" attitude, ability and willingness to make an impact</li> <li>Experience working with ecommerce platforms and/or distribution</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> -
Strategic Sales Manager
Brazil
2018-05-31T13:59:33-04:00
Channel Sales
Strategic Sales Manager
Brazil,
<p>Want to work for a fast-paced and rapidly growing organization at the forefront of the Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and is quickly becoming known as the most successful acquisition in the company’s history. We’re crushing our sales targets, outpacing our competitors and continuing to win new logos across all segments of the market. </p> <p>As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers in Brazil. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. </p> <p>Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and entrepreneurial mindset. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be extremely motivated with a hunter mentality</p> <p><strong>Responsibilities</strong></p> <ul> <li>Hunt and acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end users</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>5+ years of large scale strategic selling experience</li> <li>Background selling to or through service providers and/or selling managed services preferred</li> <li>Proven ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Based in Sao Paulo or Rio de Janeiro, ability to travel up to 50%</li> <li>Fluent in Portuguese and English</li> </ul>
Training and Evangelism
-
APJC Associate, Regional Strategy & Operations
Sydney
2018-04-29T21:46:39-04:00
Training and Evangelism
APJC Associate, Regional Strategy & Operations
Sydney,
<p>The Training & Evangelism (T&E) team is a highly interdisciplinary part of the Cisco Meraki organisation. We drive market adoption of Meraki by developing, promoting and delivering scalable programs that build knowledge and create enthusiasm among participants. Our programs’ audiences include reseller, service provider, and distribution partners, customers, and the rest of the Cisco organisation.</p> <p>Our scalable programs are managed at the global level but delivery strategy and operations have been regionalised to better support Meraki’s go-to-market goals in-region. In this position you will be responsible for developing strategies, leading initiatives and driving program impact for T&E in the APJC (Asia Pacific Japan China) region. This role is full time, based in our Sydney office.</p> <p>You will work closely with the rest of the T&E team, other Meraki departments, and relevant Cisco stakeholders to identify, prioritise, and execute strategic initiatives that will grow the team’s impact in-region.</p> <p>Ideal candidates will have exceptional strategic thinking and analytical skills, excellent communication capabilities with the ability to build strong stakeholder relationships, and the ability to leverage data and consider the greater strategic context in making informed recommendations.</p> <p> <strong> </strong></p> <p><strong>Responsibilities:</strong></p> <ul> <li>Leverage qualitative information and quantitative data to develop short, medium, and long-term regional strategies for T&E</li> <li>Conduct analyses to assess viable strategies, prioritise initiatives and determine impact</li> <li>Define communications plans to ensure stakeholders are aware of and aligned with T&E’s regional strategic priorities</li> <li>Partner with team members and relevant stakeholders to define and implement initiatives</li> <li>Build tools to track progress against plans, making adjustments or recommendations as needed</li> <li>Support and guide Regional Coordinators in the strategic execution of programs, working as a team to drive success and impact in-region</li> <li>Set regional training and impact targets in collaboration with Program Managers</li> <li>Identify and act on opportunities to improve efficiency and success of programs</li> <li>Serve as the T&E representative in-region by qualifying requests based on their alignment to the team’s mission and function</li> </ul> <p> </p> <p><strong>Qualifications:</strong></p> <ul> <li>3-4 years of experience in consulting, or equivalent experience and skills</li> <li>Bachelor’s degree from a top university</li> <li>Strong analytical and critical thinking skills</li> <li>Understanding of strategic frameworks & concepts</li> <li>Proficiency in Excel and PowerPoint</li> <li>Demonstrated initiative and independence in structuring & solving problems</li> <li>Proven track record leading cross-functional strategic projects</li> <li>Ability to manage and prioritise multiple projects</li> <li>Exceptional communication & relationship-building skills</li> <li>Energetic and personable approach</li> <li>Strong organisation with great attention to detail</li> <li>Demonstrated accountability and reliability</li> <li>Can-do attitude, with a willingness to roll up their sleeves and tackle any task</li> <li>Ability to work in a team and thrive in an extremely fast-paced, dynamic environment</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </p> -
LATAM Technical Evangelist
Chicago
2018-07-02T10:05:35-04:00
Training and Evangelism
LATAM Technical Evangelist
Chicago,
<p>Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in North and South America.</p> <p>In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking.</p> <p>An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout North America</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners </li> </ul> <p><strong>Qualifications:</strong> </p> <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> <li>Strong Spanish and Portuguese language proficiency is required</li> </ul> <p><strong>Other Requirements:</strong></p> <ul> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Strong English required</li> </ul> <p><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;"> Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Program Coordinator, Regional Strategy & Operations, APJC
Sydney
2018-06-20T02:36:05-04:00
Training and Evangelism
Program Coordinator, Regional Strategy & Operations, APJC
Sydney,
<p>The Training & Evangelism team is a highly interdisciplinary part of the Cisco Meraki organisation. We drive market adoption of Meraki by developing, promoting and delivering scalable programs that build knowledge and create enthusiasm among participants. Our programs’ audiences include reseller, service provider, and distribution partners, customers, and the rest of the Cisco organisation. </p> <p>Our scalable programs are managed at the global level but strategy and operations have been regionalised to better support Meraki’s go-to-market goals in-region. In this position you will be responsible for the event planning, logistics, and communications associated with successfully executing Cisco Meraki’s technical training programs in the APJC region (Asia-Pacific, Japan, China). </p> <p>You will work closely with the rest of the Training & Evangelism team, other Meraki departments, and outside vendors to grow the team’s impact in-region while creating a seamless experience for attendees. This role is full time, based in our Sydney office. </p> <p>Ideal candidates will have exceptional written and verbal communications skills, an ability to juggle multiple projects, acute attention to detail, and a high degree of energy and enthusiasm.<strong> </strong></p> <p> </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Plan event logistics for training sessions in your region</li> <li>Define communications plans to target priority attendees and drive a healthy demand for our trainings</li> <li>Manage event registrations to strategically serve Meraki’s most important partners, customers and Cisco counterparts</li> <li>Manage participant communications in a friendly and professional manner</li> <li>Create event budgets, track spending, and ensure timely payment to vendors</li> <li>Manage relationships with internal stakeholders and outside vendors to drive event success</li> <li>Perform ongoing assessment of vendors to ensure performance to expectations</li> <li>Partner with regional Strategy Associates in the strategic execution of programs, working as a team to drive success and impact in-region</li> <li>Track event success metrics, making adjustments or recommendations as needed</li> <li>Evaluate operational processes to identify, test, and implement efficiencies to improve the overall experience for attendees and/or trainers</li> </ul> <p> </p> <p><strong>Qualifications:</strong></p> <ul> <li>1-2 years of experience in events, marketing or equivalent experience and skills</li> <li>Bachelor’s degree from a top university</li> <li>Demonstrated initiative and independence in solving problems</li> <li>Ability to manage and prioritise across multiple projects</li> <li>Exceptional communication & relationship-building skills</li> <li>Energetic and personable approach</li> <li>Strong organisation with great attention to detail</li> <li>Demonstrated accountability and reliability</li> <li>Can-do attitude, with a willingness to roll up their sleeves and tackle any task</li> <li>Ability to work in a team and thrive in an extremely fast-paced, dynamic environment</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </p> -
Regional Program Coordinator
Chicago
2018-07-10T09:55:48-04:00
Training and Evangelism
Regional Program Coordinator
Chicago,
<p>Cisco Meraki is searching for a Regional Program Coordinator to join our Training and Evangelism team in Chicago! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p><strong>You: </strong></p> <p>Our scalable programs are run at the global level but strategy and operations have been regionalized to better support Meraki’s go-to-market goals in-region. In this position, you'll be responsible for the event planning, logistics, and communications associated with successfully executing Cisco Meraki’s technical training programs in the North America (NA) region. To do this, you will work closely with the rest of the Training & Evangelism team, other Meraki departments, and external vendors to grow the team’s impact in-region while creating a perfect experience for attendees.</p> <p>You have extraordinary written and verbal communications skills, an ability to juggle multiple projects, acute attention to detail, and a high degree of energy and enthusiasm.</p> <p>Our team is a highly interdisciplinary part of the Cisco Meraki organization. You will drive market adoption of Meraki by developing, promoting and delivering scalable programs that build knowledge and enthusiasm among participants. Our programs’ audiences include reseller, service provider, and distribution partners, customers, and our wider Cisco team.</p> <p><strong>What you will do: </strong></p> <ul> <li>Plan event logistics for training sessions in your region</li> <li>Define communications plans to target priority attendees and drive a healthy demand for our trainings</li> <li>Lead event registrations to strategically serve Meraki’s most important partners, customers and Cisco counterparts</li> <li>Manage participant communications in a friendly and professional manner</li> <li>Build event budgets, track spending, and ensure timely payment to vendors</li> <li>Build and maintain relationships with internal partners and outside vendors to drive event success</li> <li>Perform ongoing assessment of vendors to ensure performance to expectations</li> <li>Partner with Regional Associates in the strategic execution of programs, working as a team to drive success and impact in-region</li> <li>Track event success metrics, making adjustments or recommendations as needed</li> <li>Evaluate operational processes to identify, test, and implement efficiencies to improve the overall experience for attendees and/or trainers</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>1-2 years of experience in events, marketing or equivalent experience and skills</li> <li>Bachelor’s degree from an accredited University </li> <li>Demonstrated initiative and independence in solving problems</li> <li>Ability to lead and prioritize across multiple projects</li> <li>Extraordinary communication & relationship-building skills</li> <li>Upbeat and personable approach</li> <li>Strong organization and loves the details</li> <li>Demonstrated accountability and reliability</li> <li>Can-do attitude, with a willingness to roll up their sleeves and pursue any task</li> <li>Ability to work in a team and thrive in a very fast-paced, dynamic environment</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Regional Strategy & Operations Associate
London
2018-05-18T09:33:02-04:00
Training and Evangelism
Regional Strategy & Operations Associate
London,
<p>The Training & Evangelism (T&E) team is a highly interdisciplinary part of the Cisco Meraki organization. We drive market adoption of Meraki by developing, promoting and delivering scalable programs that build knowledge and create enthusiasm among participants. Our programs’ audiences include reseller, service provider, and distribution partners, customers, and the rest of the Cisco organization.</p> <p> </p> <p>Our scalable programs are managed at the global level but delivery strategy and operations have been regionalized to better support Meraki’s go-to-market goals in-region. In this position you will be responsible for developing strategies, leading initiatives and driving program impact for T&E in the EMEAR (Europe, Middle East, Africa and Russia) region.</p> <p> </p> <p>You will work closely with the rest of the T&E team, other Meraki departments, and relevant Cisco stakeholders to identify, prioritize, and execute strategic initiatives that will grow the team’s impact in-region.</p> <p> </p> <p>Ideal candidates will have exceptional strategic thinking and analytical skills, excellent communication capabilities with the ability to build strong stakeholder relationships, and the ability to leverage data and consider the greater strategic context in making informed recommendations.</p> <p> </p> <p><strong> </strong></p> <p><strong>Responsibilities:</strong></p> <ul> <li>Leverage qualitative information and quantitative data to develop short, medium, and long-term regional strategies for T&E</li> <li>Conduct analyses to assess viable strategies, prioritize initiatives and determine impact</li> <li>Define communications plans to ensure stakeholders are aware of and aligned with T&E’s regional strategic priorities</li> <li>Partner with team members and relevant stakeholders to define and implement initiatives</li> <li>Build tools to track progress against plans, making adjustments or recommendations as needed</li> <li>Support and guide Regional Coordinators in the strategic execution of programs, working as a team to drive success and impact in-region</li> <li>Set regional training and impact targets in collaboration with Program Managers</li> <li>Identify and act on opportunities to improve efficiency and success of programs</li> <li>Serve as the T&E representative in-region by qualifying requests based on their alignment to the team’s mission and function</li> </ul> <p> </p> <p> </p> <p><strong>Qualifications:</strong></p> <ul> <li>3-4 years of experience in consulting, or equivalent experience and skills</li> <li>Bachelor’s degree from a top university</li> <li>Strong analytical and critical thinking skills</li> <li>Understanding of strategic frameworks & concepts</li> <li>Proficiency in Excel and PowerPoint</li> <li>Demonstrated initiative and independence in structuring & solving problems</li> <li>Proven track record leading cross-functional strategic projects</li> <li>Ability to manage and prioritize multiple projects</li> <li>Exceptional communication & relationship-building skills</li> <li>Energetic and personable approach</li> <li>Strong organization with great attention to detail</li> <li>Demonstrated accountability and reliability</li> <li>Can-do attitude, with a willingness to roll up their sleeves and tackle any task</li> <li>Ability to work in a team and thrive in an extremely fast-paced, dynamic environment</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> <p> </p> -
Senior Technical Evangelist
London
2018-06-22T09:55:37-04:00
Training and Evangelism
Senior Technical Evangelist
London,
<p>Cisco Meraki is seeking a passionate and seasoned network engineer as a Senior Technical Evangelist to help build and develop our technical training programs worldwide.<br> <br> In this position, you will be responsible for providing technical expertise in program strategy and development. You will serve as a subject matter expert for pre/post-sales engineers and the Meraki Technical Evangelist team. You will assess training needs, design technical materials, facilitate training sessions, and help shape the direction of Meraki training.<br> <br> Technical evangelism at Meraki is more than just training on technical content. A Technical Evangelist should inspire people to think differently about how they approach, sell, and manage enterprise technology. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking. An ideal candidate will have deep networking and systems knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. <br> <br> <br> <strong>Responsibilities:</strong><br> <br> Develop content strategy aligned with short-term and long-term training goals<br> Design, develop, and distribute training tools and resources such as standard operating procedures, reference guides, presentations, and other end-user documentation<br> Plan and direct classroom training, electronic learning, multimedia programs, and other instructional technologies, simulators, conferences and workshops<br> Collaborate with other Training & Evangelism, engineering, product, and leadership resources to build highly scalable and compelling training documentation and labs<br> Ensure the quality and consistency of course content throughout a course life cycle<br> Serve as a senior technical resource for the Technical Evangelist team<br> <br> <strong>Qualifications: </strong><br> <br> Comprehensive technical expertise in the areas of network and system engineering, Windows domain management, and virtualization environments (VMWare)<br> Demonstrated project management of short and long-term projects with many stakeholders and multiple work streams<br> Demonstrated skills in training needs analysis, program and curriculum development, training delivery and training evaluation methods<br> Experience developing training materials using discrete multimedia formats<br> Experience working on cross-functional teams and facilitating successful project outcomes<br> Experience with e-learning development (graphic, audio, video) tools<br> Assured and articulate public speaking skills in front of large and diverse technical audiences<br> <br> <strong>Other Requirements:</strong><br> <br> Bachelor's degree from a top tier school<br> 5+ years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)<br> Experience with Adobe Creative Suite a plus<br> Preferred certifications include: CCNP (R&S, Security, Wireless, Design), VCP(X)-DCV, VCP(X)-NV, MCSA, MCSE, CMNA<br> Knowledge and/or hands-on experience with Meraki hardware and services highly desired<br> Excitement about traveling 20%+ to facilitate training sessions<br> Strong English is required</p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> -
Special Projects Associate
San Francisco
2018-07-18T13:57:50-04:00
Training and Evangelism
Special Projects Associate
San Francisco,
<p> </p> <p>Cisco Meraki is searching for a Special Projects Associate to join our Training and Evangelism team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission.</p> <p>The Training & Evangelism team is a highly interdisciplinary part of the Meraki organization. On this team, we drive market adoption of Meraki by developing, promoting and delivering scalable programs that build knowledge and create enthusiasm among participants. Our audiences include reseller, service provider, and distribution partners, customers, and the rest of the Cisco organization. Are you ready to join the team?</p> <p><strong>You: </strong></p> <p>As Meraki grows, our programs need to evolve to meet changing market needs and touch more people in more geographies more efficiently. In this role, you will help to guide the direction of Meraki training by leading strategic projects in support of this evolution. You will work with the larger Cisco organization, identify and scope opportunities, perform analyses, develop partnerships, lead cross-functional initiatives, and implement new processes.</p> <p>This is a new and dynamic role, so we’re looking for you to be self-starter who can get up to speed quickly in any situation and dive into the details as needed, all while driving towards the overarching team objectives. </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Catalog best practices within Cisco and across the tech industry for training delivery at scale</li> <li>Develop and maintain relationships with key stakeholders within Meraki and the larger Cisco organization</li> <li>Identify and prioritize opportunities for training program evolution; make strategic recommendations to team leaders</li> <li>Plan and own strategic projects from end-to-end, collaborating with teams across the organization</li> <li>Develop metrics, processes, and resources to support key priorities</li> <li>Measure project impact and determine next steps</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Strategic thinker and creative problem-solver</li> <li>Excellent communication, both written and verbal, with the ability to communicate complex ideas</li> <li>Highly diplomatic, with the ability to work effectively with people at all levels in an organization</li> <li>Strong analytical and quantitative skills</li> <li>Ability to prioritize among multiple workstreams</li> <li>Demonstrated project management expertise</li> <li>Proficiency in PPT and developing presentations</li> <li>Bachelor’s degree from an accredited 4-year university</li> <li>3-4 years of work experience, ideally in management consulting or business strategy</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Technical Evangelist
Japan
2018-04-15T22:12:11-04:00
Training and Evangelism
Technical Evangelist
Japan,
<p>Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organisations in Asia Pacific region.</p> <p>In this position, you will be responsible for evangelising Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking.</p> <p>An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. This position is full time.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout the Asia Pacific region</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customised training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners </li> </ul> <p><strong>Qualifications:</strong> </p> <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> </ul> <p><strong>Other Requirements:</strong></p> <ul> <li>Bachelor's degree </li> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organisational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organisations</li> <li>Strong English and Japanese language proficiency are required. Korean language proficiency is a plus.</li> </ul> <p> </p> <p><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Technical Evangelist
London
2018-05-09T05:40:28-04:00
Training and Evangelism
Technical Evangelist
London,
<p>Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in the UK.</p> <p>In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking.</p> <p>An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout EMEA</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners </li> </ul> <p><strong>Qualifications:</strong> </p> <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> </ul> <p><strong>Other Requirements:</strong></p> <ul> <li>Bachelor's degree from a top tier school</li> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Strong English is required</li> </ul> <p> </p> <p><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Technical Evangelist
Chicago
2018-06-25T15:26:34-04:00
Training and Evangelism
Technical Evangelist
Chicago,
<p>Cisco Meraki is seeking a passionate network engineer to help build technical capabilities for our top partner organizations in North America.</p> <p>In this position, you will be responsible for evangelizing Cisco Meraki through our world-class CMNA technical certification course and other focused technical engagement programs. You will help Cisco Meraki partner engineers to build the technical expertise that they need to sell, deploy, and support Meraki networks. Technical enablement is a critical lever in growing sales, building channel loyalty, and improving the performance of our partners. You will be in a highly visible role on a rapidly growing team at the forefront of cloud networking.</p> <p>An ideal candidate will have deep technical knowledge and experience, excellent communication skills, creativity, and a passion for teaching others about technology. </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Deliver Certified Meraki Networking Associate (CMNA) training sessions in major cities throughout North America</li> <li>Develop compelling technical content for various training programs</li> <li>Develop and deliver technical updates and other customized training sessions for high priority partners</li> <li>Contribute technical expertise to content creation and new initiatives</li> <li>Serve as a technical resource for engineers at high priority partners </li> </ul> <p><strong>Qualifications:</strong> </p> <ul> <li>Comprehensive technical expertise in systems integration, LAN/WAN technologies, network design, and supporting diverse network architectures</li> <li>Demonstrated project management skills and attention to detail</li> <li>Ability to translate complex topics into simple and clear explanations</li> <li>Experience working on cross-functional teams and facilitating successful project outcomes</li> <li>Interest in developing cloud networking expertise</li> </ul> <p><strong>Other Requirements:</strong></p> <ul> <li>Bachelor's degree from a top tier school</li> <li>1-5 years of experience in a technical role (sales engineer, network/systems engineer, technical marketing, technical training, etc.)</li> <li>Excellent written and verbal communications</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Excitement about traveling 50%+ to deliver trainings to top partners organizations</li> <li>Strong English is required</li> </ul> <p> </p> <p><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Technical Training Manager
San Francisco
2018-07-02T10:01:01-04:00
Training and Evangelism
Technical Training Manager
San Francisco,
<p>Cisco Meraki is seeking a creative and experienced manager to lead a team of Technical Evangelists in the Americas region.</p> <p>The Training & Evangelism team is responsible for driving market adoption of Meraki among Cisco, partner, and customer audiences. We do this by developing, promoting, and delivering scalable programs that build knowledge and create enthusiasm among participants. </p> <p>In this position, you will oversee the delivery of Cisco Meraki technical training programs, lead the development of processes and content, identify and implement new training initiatives in the region, and manage and develop a team of Technical Evangelists. You will also work with top partners and users to build their Meraki capabilities and help drive market adoption.</p> <p>The ideal candidate is an experienced and passionate IT professional with a strong technical background and demonstrated leadership. You should possess strong interpersonal skills, the ability to effectively manage complex projects, and excitement about leading a dynamic and growing team at the forefront of cloud networking.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Manage and mentor a team of Technical Evangelists, ensuring projects and outcomes align with Training and Evangelism team goals</li> <li>Lead the development of new training materials and serve as a technical escalation point for the team</li> <li>Identify, plan, and execute new training initiatives with your team to advance regional priorities</li> <li>Conduct interviews, hire, and train future Technical Evangelists</li> <li>Lead technical trainings and deliver updates to Cisco Meraki partner engineers, Cisco employees, and customers</li> </ul> <p><strong>Required Qualifications:</strong></p> <ul> <li>Comprehensive technical knowledge in network and systems engineering</li> <li>Demonstrated project management and content creation skills</li> <li>Excellent written and verbal communication skills</li> <li>Experience in team resource management and capacity planning</li> <li>Strong organizational skills with the ability to multi-task and set priorities</li> <li>Bachelor's degree from a top tier school</li> <li>CCNA or equivalent industry certifications</li> <li>1-5 years in a lead or management role</li> <li>Excitement about traveling to deliver trainings to top tier organizations</li> <li>Strong English is required</li> </ul> <p> </p> <p><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p>
Finance
-
Accounting Manager
San Francisco
2018-07-02T15:11:18-04:00
Finance
Accounting Manager
San Francisco,
<p>Cisco Meraki is searching for an experienced Accounting Manager to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? </p> <p><strong>What You Will Do:</strong></p> <p>You are a dynamic, motivated and enthusiastic individual who thrives in a rapidly changing environment. You will oversee a broad spectrum of accounting areas in order to maintain general ledger as needed. Generate and interpret advanced financial records and statements for management. Maintain records of assets, liabilities, profit and loss, tax liability, or other financial activities within an organization. You will also investigate variance issues. Additional duties include: </p> <ul> <li> Manage intercompany accounts and record intercompany entries between Meraki and other Cisco entities</li> <li> Manage annual sales tax and foreign statutory audits</li> <li> Partner with the operations team to ensure correct inventory/cost accounting</li> <li> Reconcile balance sheet accounts and review those prepared by staff accountants</li> <li> Implement new accounting processes to support new business models and company growth</li> <li> Review non-standard deals and perform other various revenue accounting procedures</li> <li> Identify and problem solve accounting and system issues as they occur</li> </ul> <p><strong>Required Qualifications and Skills:</strong></p> <ul> <li>Bachelor’s Degree in Business Related field (Finance or Accounting preferred)</li> <li>At least 5-9 years of related experience in Finance, Accounting, Audit or related areas</li> <li>Excellent written and verbal communication skills</li> <li>Proficiency in Excel and PowerPoint</li> <li>CPA</li> </ul> <p><strong>Nice to Have Qualifications and Skills:</strong></p> <ul> <li>Knowledge of Great Plains Accounting or Oracle</li> <li>Big 4 Audit Experience</li> </ul> <p> </p> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Cisco Meraki has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> <p> </p>
HR / Staffing
-
Compensation Partner
San Francisco
2018-03-29T12:56:11-04:00
HR / Staffing
Compensation Partner
San Francisco,
<p><span style="font-weight: 400;">Meraki, a fast growing Cisco business unit, seeks a thoughtful, resourceful, and dedicated contractor to support the People Operations Team in San Francisco. We are currently 1300+employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while enjoying the benefits of the global Cisco brand.</span></p> <p><span style="font-weight: 400;">Compensation is meaningful to our team and we are excited to bring someone to Meraki that can help us be more thoughtful and considered about our global compensation philosophy. Working with colleagues in HR, Recruiting, Finance, and Senior Leadership you will advise on Cisco Meraki’s rewards strategies and related programs.</span></p> <h2><strong>What You Will Do:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist in developing scalable compensation strategies and programs that support our strategic objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Conduct in-depth analyses and modeling for compensation programs, including annual budgets, competitive assessments of pay trends and impacts, and equity utilization</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with compensation colleagues across Cisco, using tools and benchmarking surveys to make sure our compensation approach is market-leading, scalable, and internally aligned</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Guide Leaders, Recruiting and HR Business Partners on compensation philosophy, practices, and programs; bringing expertise and analysis to drive more informed decisions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist in preparation and execution of realistic headcount forecasting, compensation structure, pay reviews, equity programs, salary surveys, and communications</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise on the development of job profiles and compensation grades/ranges to effectively position new hires and internal movement</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide advice for new hire offer creation globally, for both Sales and Technical talent</span></li> </ul> <h2><strong>You are ideal if you:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Empathize with the needs of your clients, are curious about what they are trying to do, are creative and analytical in your problem solving, and pragmatic in your approach</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Make complicated ideas simple</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consider how your work links to the business strategy, and delivers scalability, efficiency and effectiveness</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Thrive in a rapidly changing environment with a bias for action, yet can negotiate and work across teams to get things done</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain high-trust partnerships, acting as an internal consultant</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Embrace a drive for results; being upbeat, detail oriented, analytical, and self-starting</span></li> </ul> <h2><strong>Skills and experience you’ll need:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3-5 years experience as a Compensation Analyst</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building reports, dashboards, and establishing/tracking effective metrics</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working in a dynamic, engineering-oriented culture</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven project management, communication, and analytical skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Very detail oriented and customer service focused</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with global compensation strategies, understanding regional pay differences</span></li> </ul> <h2><strong>Desirable:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A Bachelor's degree in business, HR, or a related field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">CCP</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with diverse data sets, including Radford</span></li> </ul> <p> </p> <p class="p1">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Employee Success Manager, Onboarding
San Francisco
2018-07-03T13:27:54-04:00
HR / Staffing
Employee Success Manager, Onboarding
San Francisco,
<p><span style="font-weight: 400;">We know making the decision to bring your career to a new company is a big step and we want to make that transition flawless, thoughtful, and supported. As our new Onboarding Employee Success Manager, you play a vital role in building the best first year for all our new hires. You will work across training teams to run our 2-week induction program, delivering presentations and serving as our cultural ambassador for those training weeks to ensure employees get the most out of this learning experience. You will also work closely with our Learning, Experience, Enablement, People, Facilities, and Brand teams to implement programs and events that set people up for success during their first 365 days at Meraki.</span></p> <p><span style="font-weight: 400;">This role requires that you love working closely with others to push the best ideas forward, can communicate well across audiences, have the creative spark to bring fresh ideas that help reinforce our culture, and are passionate about helping people succeed. Are you excited yet? Come help us build the best new hire experience for all Merakians.</span></p> <h3><strong>What you will do:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and facilitate onboarding training that reflects our team norms and engages new employees</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Establish onboarding tools and resources across the company to support hiring managers as they bring new people on their teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use employee data to ideate, plan, and execute programs that reinforce the culture, support retention, and enable our fun and quirky employee experience. You will also own, track, and evaluate the onboarding budget.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design and execute employee events that deepen a new hire's understanding of our mission and values</span></li> </ul> <h3><strong>You are:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Thoughtful and have a creative approach to problem solving</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Employee-focused and invested in others’ success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong communicator, keeping your collaborators well-informed and invested</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An outstanding partner, working to identify needs, requirements, and success criteria</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly organized and are able to work on and prioritize multiple projects</span></li> </ul> <h3><strong>You have:</strong></h3> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of people strategy, business operations or HR experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in Training, Onboarding, or People Operations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Shown success leading multiple, simultaneous projects or programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience partnering collaboratively across complex, matrix organizations</span></li> </ul> <p> </p> <p class="p1">Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, balanced catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p class="p1">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Executive Assistant, CMO
San Francisco
2018-07-02T15:20:42-04:00
HR / Staffing
Executive Assistant, CMO
San Francisco,
<p>We are seeking an Executive Assistant who will provide support for the Chief Marketing Office and the marketing team. The ideal individual will have the ability to exercise good judgment in a variety of situations with strong written and verbal communication, administrative, and organizational skills, and the ability to maintain a realistic balance among multiple priorities. This person will have the ability to work independently on projects, from conception to completion, and must be able to work under pressure at times to handle a wide variety of activities and confidential matters with discretion.</p> <p>For the right candidate this role offers the ability to take on increasing levels of executive support and gain exposure to many aspects our business. </p> <p><strong>Responsibilities</strong></p> <ul> <li>Supporting CMO and our marketing organization and managing administrative tasks across 3 different time zones</li> <li>Complete a broad variety of administrative tasks including managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is occasionally confidential; arranging complex and detailed travel plans, itineraries, and agendas; compiling documents for travel-related meetings</li> <li>Plan, coordinate, and ensure schedule is followed and appropriately prioritized; keeping them well-informed of upcoming commitments and responsibilities, following up appropriately</li> <li>Research, prioritize, and follow up on incoming issues and concerns addressed to the leadership team including those of a sensitive or confidential nature. Determine appropriate course of action, referral, or response.</li> <li>Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures</li> <li>Communicate directly, and on behalf of, the supported staff on a range of issues</li> <li>Plan and execute team events, and take on special projects as needed</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail</li> <li>Very strong interpersonal skills and the ability to build relationships with a range of stakeholders</li> <li>Expert level written and verbal communication skills</li> <li>Demonstrated proactive approaches to problem-solving with strong decision-making capability</li> <li>Proven ability to handle confidential information with discretion, be adaptable to various competing demands, demonstrate the highest level of customer/client service and response</li> <li>Demonstrated ability to achieve high performance goals and meet deadlines in a fast-paced environment </li> </ul> <p><strong>Minimum Requirements</strong></p> <ul> <li>Bachelor's degree preferred</li> <li>2+ years of experience providing support to senior leaders</li> <li>Demonstrable experience drafting internal and external communications</li> <li>Proficient in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and Google applications (Calendar, Docs, Sheets)</li> </ul> <p> </p> <p class="p1">Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, balanced catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p class="p1">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> <p> </p> -
HR Business Partner
San Francisco
2018-07-11T18:00:25-04:00
HR / Staffing
HR Business Partner
San Francisco,
<p><span style="font-weight: 400;">Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in San Francisco. We are currently 1200+ employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand.</span></p> <p><span style="font-weight: 400;">People teams have to be prepared for and thoughtful about current and future business needs. The most successful Human Resources Business Partners in our organization are those who are able to </span><span style="font-weight: 400;">combine business acumen and HR expertise to help design and implement people strategies that enable the business. </span><span style="font-weight: 400;">You work in partnership with leaders advising and coaching them to grow teams that can consistently deliver their best work. You are adept at forming relationships and dedicated to aligning the business’ needs with our people strategy. We are proud of our team and we are looking for a talented individual who shares our passion for helping meet the demands of the business both today and in the future.</span></p> <p> </p> <p><span style="font-weight: 400;">What you will do:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with leaders to scope and execute great people projects (e.g., workforce planning, career pathing, leader/employee development, performance management, compensation strategy design, diversity and inclusion, etc.).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide frontline support to leaders and employees, acting as a one-stop contact for all strategies related to people in your assigned functional teams, managing both big ideas and some tiny tasks.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Keep up with latest HR policies and trends through industry outreach, events and certifications/classes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ensure compliance through partnerships with team members in centers of excellence, including compensation, learning & development, legal, and finance. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach senior leaders, supporting them on their own growth and development and on the growth and development of their team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Utilize best practices and sound judgment to help leaders make difficult decisions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consult with leaders to help them navigate through employee issues so they understand the different risks and benefits of different scenarios to make the best decision possible for the organization.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive the collection and analysis of employee data (compensation, retention, etc) to help drive the development of the people strategy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design, deliver and implement presentations and trainings that provide employees with actionable leadership and career development skills.</span></li> </ul> <p><span style="font-weight: 400;">Who you are:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledgeable and experienced. You have a BA/BS degree, and preferably a Master’s relevant to this role. You have 5+ years experience in human resources, consulting or related field. You hold discretion when handling sensitive and confidential information. You are comfortable learning the tools of the trade (HRIS, ATS, and compensation/budget planning tools).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Confident and calm. Your presence is re-assuring and you can help people accomplish what is required by the business. You aren’t afraid to weigh the options, influence decision making, and make recommendations. You accept change and are resilient, adapting to meet the nuanced needs of various partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative and authentic. You can communicate complicated ideas simply, you like working on teams, and you are committed to finding the best solution. You are comfortable with giving and receiving feedback as well as with being able to productively manage conflict. You are accountable for your own actions and results.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Observant and proactive. You are a good listener, picking up on what is being said and what is not being said, especially within areas of ambiguity or uncertainty. You are inclined to empathize and understand what someone else thinks and enables them reflect on the situation they are in and to define next steps. You are also able to identify problems autonomously, anticipating and actualizing the needs of the business.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Curious and pensive. You ask great questions and can quickly get to the heart of the matter. You can keep an open mind to allow for the best solution to emerge. You also take data seriously and seek information to help direct your decision making. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Open-minded and adaptable. You are willing to listen to other perspectives and able to put yourself in someone else’s position. You are flexible and understanding of the fluid environment in which we work to support change as it arises.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quirky and quirky. Willing to laugh at our jokes.</span></li> </ul> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. </span><span style="font-weight: 400;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p> -
HR Business Partner, Sales
San Francisco
2018-07-17T13:42:38-04:00
HR / Staffing
HR Business Partner, Sales
San Francisco,
<p><span style="font-weight: 400;">Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in San Francisco. We are currently </span><span class="s1">1400+ </span>employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand.</p> <p><span style="font-weight: 400;">People teams have to be prepared for and thoughtful about current and future business needs. The most successful Human Resources Business Partners in our organization are those who are able to connect with, advise, and coach leaders to help them grow teams that consistently deliver their best work. They are adept at forming relationships and dedicated to aligning the business’ needs with our people strategy. We are proud of our team and we are looking for a talented individual who shares our passion for helping individuals develop and grow to meet the demands of the business both today and in the future.</span></p> <p><span style="font-weight: 400;">What you will do:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide high-touch, frontline support to leaders and employees, acting as a one-stop contact for all strategies related to people in your assigned functional teams, managing both big ideas and tiny tasks.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach leaders and employees, supporting them on growth and development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Utilize best practices and sound judgment to help leaders make difficult decisions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consult with leaders to help them navigate through employee issues so they understand the different risks and benefits of different scenarios to make the best decision possible for the organization.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with leaders to scope and execute great people projects (e.g., leader/employee development, compensation strategy design, etc.).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist with the collection and analysis of employee data to help drive the development of the people strategy.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design, deliver and implement presentations and trainings that provide employees with actionable leadership and career development skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maintain a great working environment and culture for the business unit to help ensure we are living in alignment with Meraki’s mission, vision, and values.</span></li> </ul> <p><span style="font-weight: 400;">Who you are:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Confident and calm. Your presence is re-assuring and you can help people accomplish what is required by the business. You aren’t afraid to weigh the options, influence decision making, and make recommendations. You accept change and are resilient, adapting to meet the nuanced needs of various partners.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative and authentic. You can communicate complicated ideas simply, you like working on teams, and you are committed to finding the best solution. You are comfortable with giving and receiving feedback as well as with being able to productively manage conflict. You are accountable for your own actions and results.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Observant and proactive. You are a good listener, picking up on what is being said and what is not being said, especially within areas of ambiguity or uncertainty. You are inclined to empathize and understand what someone else thinks and enables them reflect on the situation they are in and to define next steps. You are also able to identify problems autonomously, anticipating and actualizing the needs of the business.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Curious and pensive. You ask great questions and can quickly get to the heart of the matter. You can keep an open mind to allow for the best solution to emerge. You also take data seriously and seek information to help direct your decision making. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Open-minded and adaptable. You are willing to listen to other perspectives and able to put yourself in someone else’s position. You are flexible and understanding of the fluid environment in which we work to support change as it arises.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledgeable and experienced. You have a BA/BS degree, and preferably a Master’s relevant to this role. You have 5+ years experience in human resources, consulting or related field. You hold discretion when handling sensitive and confidential information. You are comfortable learning the tools of the trade (HRIS, ATS, and compensation/budget planning tools).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Quirky and quirky. Willing to laugh at our jokes.</span></li> </ul> <p> </p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
In-House Sales Recruiter
San Francisco
2018-07-17T23:56:53-04:00
HR / Staffing
In-House Sales Recruiter
San Francisco,
<p>Cisco Meraki is looking for a Recruiter to join our Recruiting team in our San Francisco HQ! As an integral member of our recruiting team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring amazing Merakians.</p> <p>You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and to onboarding. This role will partner closely with hiring managers within Sales, Pre-Sales, Sales Operations, and Channel, and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company. If you’re looking for a challenging position that will utilize your recruiting skills, positive attitude, high energy and ability to problem solve, then keep reading!</p> <h2>What you will do:</h2> <ul> <li>Source and screen both active and passive candidates through internal referrals, networking, and online job postings.</li> <li>Analyze interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues.</li> <li>Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</li> <li>Build and manage relationships with hiring managers to ensure a smooth and efficient recruiting process.</li> </ul> <h2>Who you are:</h2> <ul> <li>BA/BS degree or equivalent</li> <li>2 - 4 years of full cycle recruiting experience with a track record of closing high-quality candidates, preferably in the areas of tech and sales or pre-sales</li> <li>Both Agency and in-house experience preferred</li> <li>Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all statures with professionalism and tact.</li> <li>The ability to think creatively and go beyond your standardised templates</li> <li>Passionate about the mission, product, and culture of Cisco Meraki.</li> </ul> <h2><strong>Who we are:</strong></h2> <ul> <li>We communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Career Champion. We invest in our team’s growth and development.</li> <li>Disagree, Decide, and Commit. We listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. We are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>We commit to earning our team’s trust every day through our actions and transparency.</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Internal Communications Associate
San Francisco
2018-07-03T13:21:57-04:00
HR / Staffing
Internal Communications Associate
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Building and sharing compelling messaging that help our teams better connect with our business, culture, and direction is important to mission. As Meraki’s new Internal Communications Associate, you will work closely with 1-2 departments to craft and share important content that helps keep everyone informed and inspires action. We’re looking for someone who can listen intently to understand what resonates, loves to experiment, and brings creative ideas to ensure that key information lands clearly across audiences. If you live to get into the details, are dedicated to connecting people with the right information at the right time, and are constantly on the lookout for ways to connect our teams, come work with us.</span></p> <h2><strong>What you will do:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Execute on an internal communications plan that reinforces business strategy, cultural values, and company updates. Work within internal messaging guidelines, approaches, and cadences to build cross-team communication and improve the sharing of critical information.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner closely with leaders to own the internal communication program for assigned departments. Work with external consultants and communications leadership to coach leaders on messaging and delivery.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Regularly attend department meetings to listen and collect feedback and information to develop relevant and timely communications</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Be responsible for the content for department-level events/communications such as townhalls and all-hands; assist in the design and execution of ongoing communications vehicles such as newsletters, presentations, and intranets</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Marketing and Sales on product launches and other Cisco events/meetings (GSX, Cisco Live) to ensure communication effectiveness and alignment</span></li> </ul> <h2><strong>You are:</strong></h2> <ul> <li style="font-weight: 400;"><strong>Phenomenally</strong> <strong>clear.</strong><span style="font-weight: 400;"> You are able to distill complicated ideas to just the right number of words. You are an excellent writer and listener and can pinpoint what compels an audience.</span></li> <li style="font-weight: 400;"><strong>Creative.</strong><span style="font-weight: 400;"> You can see a problem from different perspectives and you cultivate an environment that fosters creative thought and action in others. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work.</span></li> <li style="font-weight: 400;"><strong>Fiercely</strong> <strong>collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish relationships that enable you to give feedback and coach others.</span></li> <li style="font-weight: 400;"><strong>Organized.</strong><span style="font-weight: 400;"> You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</span></li> </ul> <h2><strong>You have:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years experience communicating change or complex processes to a wide audience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Cross team program management expertise</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience influencing leaders at all levels</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree with a major in communications, journalism, marketing or related field preferred</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in communicating across cultures or international experience a plus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel up to 10%.</span></li> </ul> <p class="p1"> </p> <p class="p1">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Internal Communications Manager
San Francisco
2018-03-01T06:51:40-05:00
HR / Staffing
Internal Communications Manager
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Creating and sharing compelling messaging that helps our teams better connect with our business, culture, and direction is integral to the success of our mission. As Meraki’s new </span><span style="font-weight: 400;">Internal Communications Manager</span><span style="font-weight: 400;">, you will </span><span style="font-weight: 400;">directly support the executive leadership team as a communications advisor and strategist. You will partner across teams to shape our messaging and help our leaders communicate authentically and transparently. We’re looking for someone who can come up with innovative ideas to inform, motivate, and inspire Merakians; skillfully manage and assist our leaders with their team communications; and get in the trenches to execute plans and make things happen. You will be responsible for designing the strategy and execution of how Meraki tells key stories internally, and determine and develop the overall internal communications strategy.</span></p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and execute an internal communications plan at Meraki that reinforces business strategy, cultural values, and company updates. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner closely with leaders and key stakeholders to develop and manage the internal communication program for Meraki. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Advise executive leadership team on change management communications. Draft messaging that can be delivered across a wide variety of internal channels. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and implement internal messaging guidelines, approaches, and cadences that best enable cross-team communication and the effective cascading of critical information.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Regularly attend department meetings throughout the business to listen and collect feedback and information to develop relevant and timely communications.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own the content for and support the execution of key employee events such as townhalls, weekly written communications, all-hands, and executive AMAs. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive the communication efforts associated with executive-sponsored priority initiatives including annual goals and diversity and inclusion. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Marketing and Sales on product launches and other Cisco events/meetings (GSX, Cisco Live) to ensure executive messages and presentations are clear, aligned, and compelling. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Coach senior leadership team on strategies to improve one-to-many communications. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work across teams to reveal and best tell the Meraki story. Partner with the People teams to integrate this messaging into our talent acquisition and retention efforts.</span></li> </ul> <p><strong>You are:</strong></p> <ul> <li style="font-weight: 400;"><strong>Phenomenally clear. </strong><span style="font-weight: 400;">You are able to distill complicated ideas to just the right number of words. You are an excellent writer and listener and can pinpoint what compels an audience.</span></li> <li style="font-weight: 400;"><strong>Creative. </strong><span style="font-weight: 400;">You can see a problem from different perspectives and you build an environment that fosters creative thought and action in others. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work. </span></li> <li style="font-weight: 400;"><strong>Fiercely collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. </span><span style="font-weight: 400;">You quickly establish trusting relationships that enable you to give feedback and coach others. </span></li> <li style="font-weight: 400;"><strong>Strategic.</strong> <span style="font-weight: 400;">You take a thoughtful approach to storytelling and have a deep understanding of how to connect people to ideas in a way that moves them to action. </span></li> <li style="font-weight: 400;"><strong>Organized.</strong><span style="font-weight: 400;"> You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected. </span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience developing communications programs that engage and motivate employees.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional written and verbal communications skills, with a proven record of partnering to develop and implement effective employee communication strategies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A good understanding of and interest in technology/IT.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to influence the development of appropriate and effective messaging with key stakeholders of all levels across a worldwide organization.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree with a major in communications, journalism, marketing or related field preferred.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience</span><span style="font-weight: 400;"> in communicating across cultures or international experience a plus. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional partnering skills. Requires a high degree of humility and willingness to receive and respond to feedback.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Outstanding listening skills and ability to decipher and distill large amounts of information into a salient, succinct and compelling summary.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent organizational and project planning and execution skills.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Phenomenal executive presence.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel up to 20%.</span></li> </ul> -
Learning and Development Specialist (contract)
San Francisco
2018-07-11T12:21:52-04:00
HR / Staffing
Learning and Development Specialist (contract)
San Francisco,
<p><span style="font-weight: 400;">At Meraki we know that continuous learning is important to our employees and essential to our long-term business success. We’re passionate about building a culture of learning across our rapidly growing business, and we’re looking to think beyond the traditional L&D playbook. As our Learning and Development Specialist, you will be an early member of Meraki’s Learning and Insights team and will play a meaningful role in establishing the direction of the function.</span></p> <p><span style="font-weight: 400;">You are an operational powerhouse capable of setting up scalable processes and systems that will allow us to create a data-informed growth and development strategy. You know that the details matter, and you plan ahead to enable a seamless learning experience for our employees and leaders. You’re the kind of person people love to partner with, and you build relationships across teams and with external vendors to help bring the best learning opportunities to our Meraki team.</span></p> <p><span style="font-weight: 400;">Are you interested in ensuring that our learning opportunities meet the needs of a global audience? Does measuring the efficacy of learning programs get you out of bed in the morning? Are you ready to make Meraki the best place in tech to grow your skills and career? If so, come help make our vision a reality.</span></p> <h2><strong>What you will do:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Organize learning opportunities for Meraki’s global population. You will manage the process end to end from communication and enrollment to day-of logistics and follow-up</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own relationships with L&D vendors, including contracting, scheduling, communication and preparation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Maximize our benefit from internal Cisco and Meraki tools/technologies related to L&D</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with teams across Meraki and Cisco to identify learning opportunities and implement programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain methods of tracking L&D spend for Meraki-wide programs and department individual learning budgets</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help evaluate the efficacy of L&D offerings</span></li> </ul> <h2><strong>You are:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A constant learner who is passionate about helping others grow</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A highly organized planner capable of working on and prioritizing multiple projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A master of processes and systems who loves to find ways to improve the way we operate</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An enthusiastic problem solver who is able to anticipate and mitigate potential challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A clear communicator and strong cross-functional relationship builder</span></li> </ul> <h2><strong>You have:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in learning and development, people operations, or program management</span></li> </ul> <p><br><br></p> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p> -
Program Manager
San Francisco
2018-07-03T13:24:03-04:00
HR / Staffing
Program Manager
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Our business is continuously evolving and we want to make sure that we can provide a magical experience for our team and customers. We are looking for an expert Program Manager to direct a wide portfolio of projects that are linked to our global business priorities. You will ensure that project objectives are clear, the right partners are engaged, and project plans are structured to deliver extraordinary results on time and within budget. You will provide strategic mentorship to teams and project managers in ways that promote our culture and result in the best cross-functional thinking. </span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;"><br></span><span style="font-weight: 400;">You will:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Design, organize and lead end-to-end delivery of cross functional, interconnected projects associated with our key business objectives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop strong working relationships with business teams to understand goals and priorities across the company</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Evaluate business requirements, and plan and define project milestones, timelines, and resourcing</span><span style="font-weight: 400;">. Lead working group meetings, resolving any issues and dependencies with key partners. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Set metrics and governance for the program/projects to </span><span style="font-weight: 400;">assess performance and improve our return on investment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Craft project status reporting and executive briefings to update senior leaders on the </span><span style="font-weight: 400;">program/project performance</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assume responsibility for the program’s people and vendors, leading project managers and other staff as needed</span></li> </ul> <p><span style="font-weight: 400;">You are:</span></p> <ul> <li style="font-weight: 400;"><strong>Phenomenally clear. </strong><span style="font-weight: 400;">You are able to distill complicated ideas to just the right number of words, actively sharing information with partners at all levels.</span></li> <li style="font-weight: 400;"><strong>Strategic. </strong><span style="font-weight: 400;">You are focused on our long-term business goals and thrive on turning abstract ideas into concrete plans. You keep teams focused by vigilantly prioritizing and connecting people to ideas in a way that moves them to action. </span></li> <li style="font-weight: 400;"><strong>Fiercely collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view and love to tackle problems with others. </span><span style="font-weight: 400;">You quickly establish trusting relationships that enable you to influence others and give and receive feedback. </span></li> <li style="font-weight: 400;"><strong>Organized.</strong><span style="font-weight: 400;"> You sweat the details and plan for contingencies. You create simple structures and processes that accelerate our business. And, you are flexible, like thinking on your feet, and can adjust for the unexpected. </span></li> <li style="font-weight: 400;"><strong>Data-obsessed</strong><span style="font-weight: 400;">. You take data seriously and want information that helps drive decision making. You measure results and always have ideas on how something can be improved.</span></li> </ul> <p><span style="font-weight: 400;">You have:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of solid experience as a Program/Project Manager or Operations leader</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience leading others through complex processes, projects, or organizational change</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exposure to working within an environment where strong influencing skills are key to your success</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of MS Office; working understanding of program/project management software (Basecamp, MS Project etc.) is a plus</span></li> </ul> -
Recruiter
Sydney
2018-07-10T01:29:42-04:00
HR / Staffing
Recruiter
Sydney,
<p>Cisco Meraki is looking for a Recruiter to join our Recruiting team in Sydney working across the Asia Pacific region. As an integral member of our recruiting team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring amazing Merakians! </p> <p> </p> <p>You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and to onboarding. This role will partner closely with hiring managers within Sales, Marketing, Operations, Channel, and Support and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company. If you’re looking for a challenging position that will utilise your recruiting skills, positive attitude, high energy and ability to problem solve, then keep reading!</p> <p> </p> <p>Responsibilities include:</p> <ul> <li>Source and screen both active and passive candidates through internal referrals, networking, and online job postings.</li> <li>Analyse interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues.</li> <li>Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</li> <li>Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.</li> </ul> <p> </p> <p>Requirements and qualifications include:</p> <ul> <li>BA/BS degree.</li> <li>At least 2 years of full cycle recruiting experience with a track record of closing high-quality candidates.</li> <li>Proven competence with Microsoft Suite, Google Applications, LinkedIn Recruiter and applicant tracking systems (Greenhouse experience is a plus.)</li> <li>Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all statures with professionalism and tact.</li> <li>The ability to go beyond your standardised templates because you truly want to make a great experience for every candidate.</li> <li>Passionate about the mission, product, and culture of Cisco Meraki.</li> <li>Japanese or Mandarin language fluency a plus</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </p> -
Recruiter
Japan
2018-04-15T22:09:33-04:00
HR / Staffing
Recruiter
Japan,
<p>Cisco Meraki is looking for a Senior Recruiter to join our Sales Recruiting team! As an integral member of our recruiting team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring amazing Merakians. This position is full time. </p> <p>You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and to onboarding. This role will partner closely with hiring managers within Sales, Pre-Sales, Sales Operations, Channel, People Operations, Marketing, and Technical Training and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company. If you’re looking for a challenging position that will utilise your recruiting skills, positive attitude, high energy and ability to problem solve, then keep reading! </p> <p> </p> <p>You will:</p> <ul> <li>Source and screen both active and passive candidates through internal referrals, networking, and online job postings.</li> <li>Analyse interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues.</li> <li>Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</li> <li>Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.</li> </ul> <p> </p> <p>You have:</p> <ul> <li>BA/BS degree or equivalent</li> <li>7 plus years of full cycle recruiting experience with a track record of closing high-quality candidates, preferably in the areas of tech and sales or pre-sales</li> <li>Both Agency and in-house experience preferred</li> <li>Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all statures with professionalism and tact.</li> <li>The ability to think creatively and go beyond your standardised templates</li> <li>Passionate about the mission, product, and culture of Cisco Meraki.</li> <li>Ability to speak and write in Japanese fluently</li> </ul> <p> </p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Recruiter - People Operations
San Francisco
2018-06-25T12:45:17-04:00
HR / Staffing
Recruiter - People Operations
San Francisco,
<p>Meraki, a Cisco business unit, seeks a thoughtful, resourceful, and dedicated individual to join the People Operations Team in San Francisco. We are currently 1200+ employees across the world and growing rapidly. We want to maintain the personal touch and speed of a small company while leveraging the benefits of the global Cisco brand.</p> <p><span style="font-weight: 400;">The People Operations team is looking for a full-cycle recruiter to hire for our non-technical roles. As our cross-functional recruiter, you will drive a positive candidate experience from the point of initial contact, to offer acceptance, to onboarding, to new hire orientation and training. This role will partner closely with hiring managers and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent for a quickly growing company.</span></p> <p><span style="font-weight: 400;">Responsibilities include:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Source and screen both active and passive candidates through internal referrals, networking, and online job postings.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Act as a source of knowledge through continuous learning and providing new and creative ideas to your team.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and maintain relationships with hiring managers to ensure a smooth and efficient recruiting process.</span></li> </ul> <p><span style="font-weight: 400;">Requirements and qualifications include:</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">At least 3 years of full cycle recruiting experience with a track record of closing high-quality candidates.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">At least 2 year of sourcing experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, LinkedIn Recruiter and applicant tracking systems. (Greenhouse experience is a plus.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all statures with professionalism and tact.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be a team player paired with a positive, “can-do” attitude.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to go beyond your standardized templates because you truly want to make a great experience for every candidate.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about the mission, product, and culture of Cisco Meraki.</span></li> </ul> -
Recruiter, Technical Support
San Francisco
2018-05-06T22:45:06-04:00
HR / Staffing
Recruiter, Technical Support
San Francisco,
<p><span style="font-weight: 400;">Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. Our Technical Support team doubles in size every year, opens new internal opportunities and promotes engineers frequently to departments org-wide. We have a large responsibility to find the best talent out there, those who will lead the future of Meraki’s products and mission. </span></p> <p><span style="font-weight: 400;">We are looking for a highly motivated, intelligent, and passionate Recruiter to join our team.</span></p> <p><span style="font-weight: 400;">This role is for someone who thrives in a face-paced, growth-focused environment. You will partner closely with with our Network Support Engineers and Leadership team to create and drive forward recruiting processes, ensuring a rich, talented and diverse pipeline to build the future of the Meraki Technical Support strategy. </span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A Builder: You conceptualize, create and execute </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solution Driven: You rise to any challenge and offer solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A Partner & Advisor: You are a trusted partner and advisor to your hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly Adaptable: You thrive in a rapidly scaling and ever changing environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid: You communicate broadly and often, providing clear purpose, direction, goals, and measures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy: You commit to earning your team’s trust everyday through your actions and transparency</span></li> </ul> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Solve problems and produce solutions by critically thinking, collecting and analyzing data, and identifying alternatives when circumstances change</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own and drive the entire recruiting life-cycle: source, interview, analyze feedback, qualify and close candidates </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a source of knowledge and guidance, developing strong trusting partnerships with hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Champion Cisco Meraki’s Technical Support philosophy and mission throughout various channels to creatively source, attract, engage, and hire a talented, passionate, diverse pool of candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Foster a high-touch exceptional candidate & hiring manager experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate cross functionally to create a shared Meraki experience</span></li> </ul> <p><strong>Requirements include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years work experience as a full-cycle recruiter </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">True passion for the candidate experience and natural relationship builder</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven organizational skills with attention to detail and the ability to prioritize in an high volume environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for the mission, product, and culture of Cisco Meraki</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be authorized to work in the U.S. - Position does not provide sponsorship</span></li> </ul> -
Recruiter, Technical Support
Chicago
2018-05-06T21:45:06-04:00
HR / Staffing
Recruiter, Technical Support
Chicago,
<p><span style="font-weight: 400;">Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. Our Technical Support team doubles in size every year, opens new internal opportunities and promotes engineers frequently to departments org-wide. We have a large responsibility to find the best talent out there, those who will lead the future of Meraki’s products and mission. </span></p> <p><span style="font-weight: 400;">We are looking for a highly motivated, intelligent, and passionate Recruiter to join our team.</span></p> <p><span style="font-weight: 400;">This role is for someone who thrives in a face-paced, growth-focused environment. You will partner closely with with our Network Support Engineers and Leadership team to create and drive forward recruiting processes, ensuring a rich, talented and diverse pipeline to build the future of the Meraki Technical Support strategy. </span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A Builder: You conceptualize, create and execute </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solution Driven: You rise to any challenge and offer solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A Partner & Advisor: You are a trusted partner and advisor to your hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly Adaptable: You thrive in a rapidly scaling and ever changing environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid: You communicate broadly and often, providing clear purpose, direction, goals, and measures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy: You commit to earning your team’s trust everyday through your actions and transparency</span></li> </ul> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Solve problems and produce solutions by critically thinking, collecting and analyzing data, and identifying alternatives when circumstances change</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own and drive the entire recruiting life-cycle: source, interview, analyze feedback, qualify and close candidates </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a source of knowledge and guidance, developing strong trusting partnerships with hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Champion Cisco Meraki’s Technical Support philosophy and mission throughout various channels to creatively source, attract, engage, and hire a talented, passionate, diverse pool of candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Foster a high-touch exceptional candidate & hiring manager experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate cross functionally to create a shared Meraki experience</span></li> </ul> <p><strong>Requirements include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years work experience as a full-cycle recruiter </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">True passion for the candidate experience and natural relationship builder</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven organizational skills with attention to detail and the ability to prioritize in an high volume environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for the mission, product, and culture of Cisco Meraki</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be authorized to work in the U.S. - Position does not provide sponsorship</span></li> </ul> -
Recruiter, Technical Support
London
2018-05-08T21:51:59-04:00
HR / Staffing
Recruiter, Technical Support
London,
<p><span style="font-weight: 400;">Cisco Meraki has revolutionized enterprise IT and continues to have ambitious initiatives. Our Technical Support team doubles in size every year, opens new internal opportunities and promotes engineers frequently to departments org-wide. We have a large responsibility to find the best talent out there, those who will lead the future of Meraki’s products and mission. </span></p> <p><span style="font-weight: 400;">We are looking for a highly motivated, intelligent, and passionate Recruiter to join our team.</span></p> <p><span style="font-weight: 400;">This role is for someone who thrives in a face-paced, growth-focused environment. You will partner closely with with our Network Support Engineers and Leadership team to create and drive forward recruiting processes, ensuring a rich, talented and diverse pipeline to build the future of the Meraki Technical Support strategy. </span></p> <p><strong>Who you are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A Builder: You conceptualize, create and execute </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solution Driven: You rise to any challenge and offer solutions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A Partner & Advisor: You are a trusted partner and advisor to your hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly Adaptable: You thrive in a rapidly scaling and ever changing environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid: You communicate broadly and often, providing clear purpose, direction, goals, and measures</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven: You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy: You commit to earning your team’s trust everyday through your actions and transparency</span></li> </ul> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Solve problems and produce solutions by critically thinking, collecting and analyzing data, and identifying alternatives when circumstances change</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own and drive the entire recruiting life-cycle: source, interview, analyze feedback, qualify and close candidates </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a source of knowledge and guidance, developing strong trusting partnerships with hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Champion Cisco Meraki’s Technical Support philosophy and mission throughout various channels to creatively source, attract, engage, and hire a talented, passionate, diverse pool of candidates</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Foster a high-touch exceptional candidate & hiring manager experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate cross functionally to create a shared Meraki experience</span></li> </ul> <p><strong>Requirements include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years work experience as a full-cycle recruiter </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">True passion for the candidate experience and natural relationship builder</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An awareness and understanding of diversity and inclusiveness strategies to incorporate into every facet of our overall recruiting strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven organizational skills with attention to detail and the ability to prioritize in an high volume environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent verbal and written communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for the mission, product, and culture of Cisco Meraki</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Must be authorized to work in the U.K. - Position does not provide sponsorship</span></li> </ul> -
Recruiting Programs Coordinator
San Francisco
2018-07-10T13:22:39-04:00
HR / Staffing
Recruiting Programs Coordinator
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">We are looking for a highly motivated, intelligent and passionate person to join Cisco Meraki’s Technical Recruiting team. Our team is dedicated to making the candidate & new hire experience excellent, but also continuing to foster the amazing culture that makes up Meraki’s engineering and product management teams. This role will focus on supporting the recruiting programs team.</span></p> <p><span style="font-weight: 400;">If this role is for you, you are fast to mobilize and unforgiving of inefficiency; you balance attention to-detail with thoughtful awareness of big-picture systems at play; and you love the challenge of raising, unifying, and maintaining operational standards.</span></p> <h2><strong>Responsibilities Include:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support recruiting programs managers’ administrative tasks and processes such as scheduling/calendar support, event coordination, and handling new hire onboarding</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Process all invoice and reimbursement needs produced by candidates and external partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Process all onboarding tasks for new hires within software, hardware and product management departments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consistently collaborate with recruiting team members and business partners</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Optimize administrative processes for Meraki’s growing scale</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate professionally, tactfully and with diplomacy at all times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Handle confidential information with care at all times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Optimize administrative processes for Meraki’s growing scale</span></li> </ul> <h2><strong>Requirements Include:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years professional experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about technology, programs and events</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Superior written and verbal communication skills</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Top-notch tact in handling confidential and sensitive information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of operational excellence when multitasking in a fast-paced, dynamic environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional customer service and ability to build and sustain positive relationships with external and internal clients</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive and curiosity to learn daily</span></li> </ul> <h2><strong>Bonus points:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with an applicant tracking system</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Google Suite</span></li> </ul> <p><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></p> -
Recruitment Coordinator, APJC
Sydney
2018-07-09T20:56:10-04:00
HR / Staffing
Recruitment Coordinator, APJC
Sydney,
<div> <p>To support our growth, the Meraki team is looking for a highly motivated, intelligent and passionate Coordinator to join our Asia Pacific recruiting team! You will partner with sales recruiters and have the ability to directly impact the success of the organisation. This is an excellent opportunity for someone with high-energy and a positive attitude who wants to take on a new challenge and join the highest growth group within Cisco!</p> <p> </p> <p><strong> Responsibilities:</strong></p> <ul> <li>Schedule and coordinate all candidate phone screens, onsite interviews with efficiency and accuracy</li> <li>Maintain and update multiple ATSs to ensure no candidate falls through the cracks during the interview process </li> <li>Greet candidates when onsite for interviews and ensure a great experience from start to finish</li> <li>Arrange travel and accommodation for out of town candidates and assist with reimbursement, if necessary</li> <li>Post and renew job descriptions within our ATS and outside job boards</li> <li>Provide administrative support to recruiting team</li> </ul> <p> </p> <p><strong> Requirements/skills:</strong></p> <ul> <li>Strong written and verbal communication skills</li> <li>Exceptional organisation skills</li> <li>Detail-oriented, multi-tasker with previous experience handling multiple projects at once</li> <li>Ability to contribute in a high-paced work environment with the ability to work independently, prioritise responsibilities, and manage time efficiently</li> <li>Bachelor’s degree preferred, 1-3 years experience in an administrative or recruitment role</li> </ul> <div><span style="color: rgba(0, 0, 0, 0.75); font-family: -apple-system, system-ui, system-ui, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif;"> </span></div> </div> <div><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></div> -
Sales Sourcer
San Francisco
2018-06-06T15:56:20-04:00
HR / Staffing
Sales Sourcer
San Francisco,
<p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a Sourcer on our Sales Recruiting team, you will be responsible for developing a pipeline of qualified sales, sales support and technical pre-sales talent to join Cisco Meraki. The primary focus of this role will be on finding and attracting the ‘best of the best’ talent in the industry utilizing a variety of sourcing methods. Most important to your success will be strong sourcing techniques and interest in building a sales org. We’ll teach you the rest! You will be challenged to think outside of the box and create a comprehensive talent growth strategy. You will be newest member of the team tasked with building Cisco’s fastest growing business unit that will provide you the opportunity to develop your career as a robust talent acquisition professional. This role is based in our San Francisco headquarters.</p> <p><strong>What you will do:</strong></p> <p>• Find top sales and technical pre-sales talent for Cisco’s Cloud Networking Group</p> <p>• Use of a variety of methods including cold calling, Boolean searches, leverage alumni groups, Linkedin, networking events, and other industry related tactics to solicit interest in our job opportunities</p> <p>• Become the expert on where and how to attract the top sales and technical pre-sales talent in the industry</p> <p>• Work cross-functionally with hiring managers and client facing recruiters to develop a candidate success profile and build a sourcing strategy</p> <p>• Input, update and maintain all recruitment data and records using our proprietary applicant tracking systems</p> <p>• Participate in the development of new sourcing and recruitment strategies to attract top talent</p> <p><strong>Qualifications:</strong></p> <p>• 1+ years of direct sourcing experience; experience in sourcing technical talent a plus</p> <p>• A good eye for talent and strong intuition gauging a candidate’s abilities and culture-fit</p> <p>• Must be a team player who can thrive in a fast-paced, dynamic and changing environment</p> <p>• Bachelor’s degree required</p> <p> </p> <p><span style="font-weight: 400;"><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></span></p> -
Senior Technical Recruiter
San Francisco
2018-07-02T12:47:36-04:00
HR / Staffing
Senior Technical Recruiter
San Francisco,
<p><strong>Overview</strong></p> <p><span style="font-weight: 400;">Cisco Meraki is looking for a highly motivated and capable senior recruiter to join our technical recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our San Francisco, London and Sydney offices. </span></p> <p>This role is for someone who thrives in a face-paced, growth-focused environment. You can effectively partner with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams.</p> <p><strong>Responsibilities Include:</strong></p> <ul> <li>Develop and drive an engaging candidate experience across software engineering and product management.</li> <li>Partner with our engineering and product management managers to fully understand the business and set recruiting priorities.</li> <li>Build recruiting practices from scratch including structuring role with hiring manager and team, serve as an advisor in crafting the assessment processes, and leveraging market data and expertise when overseeing new recruitment process.</li> <li>Oversee the full life cycle of international (US, UK, Australia) recruiting efforts for experienced hires. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and onboarding.</li> <li>Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li>Pre-qualifying candidate's technical backgrounds and accomplishments.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> </ul> <p><strong>Requirements Include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of recruiting experience, with at least 1 year focusing on technical roles in-house.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering and product management roles in particular.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulates ideas clearly and succinctly and deploys influence when necessary.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, recruiting platforms/tools and applicant tracking systems (Greenhouse experience is a plus).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong prioritization skills and exposure to building multiple recruiting processes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree (CS – related would be a bonus).</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Sr. Technical Recruiter, Engineering
San Francisco
2018-06-27T02:07:54-04:00
HR / Staffing
Sr. Technical Recruiter, Engineering
San Francisco,
<p><strong>Overview</strong></p> <p><span style="font-weight: 400;">Cisco Meraki is looking for a highly motivated and capable senior recruiter to join our technical recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our San Francisco, London and Sydney offices. </span></p> <p>This role is for someone who thrives in a face-paced, growth-focused environment. You can effectively partner with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams.</p> <p><strong>Responsibilities Include:</strong></p> <ul> <li>Develop and drive an engaging candidate experience across product engineering.</li> <li>Partner with our engineering managers to fully understand the business and set recruiting priorities.</li> <li>Build recruiting practices from scratch including structuring role with hiring manager and team, serve as an advisor in crafting the assessment processes, and leveraging market data and expertise when overseeing new recruitment process.</li> <li>Oversee the full life cycle of international (US, UK, Australia) recruiting efforts for experienced hires. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and onboarding.</li> <li>Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li>Pre-qualifying candidate's technical backgrounds and accomplishments.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> </ul> <p><strong>Requirements Include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree (CS – related would be a bonus)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years of technical recruiting experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering and product management roles in particular.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulates ideas clearly and succinctly and deploys influence when necessary.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, recruiting platforms/tools and applicant tracking systems. (Greenhouse experience is a plus.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong prioritization skills and exposure to building multiple recruiting processes.</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Talent Acquisition Researcher
San Francisco
2018-03-06T17:23:43-05:00
HR / Staffing
Talent Acquisition Researcher
San Francisco,
<p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. </p> <p>As a Talent Acquisition Researcher on our Sales Recruiting team, the primary focus is to conduct talent mapping, market and competitive research and analysis for a variety of sales roles, specialized or senior level positions. The Talent Researcher will work closely with Recruiters to produce comprehensive talent market data to inform sourcing tactics and strategies. Your role will be finding and attracting the ‘best of the best’ talent in the industry utilizing a variety of sourcing methods. Most important to your success will be strong sourcing techniques and interest in building a sales org. You will be challenged to think outside of the box and create a comprehensive talent growth strategy. You will be newest member of the team tasked with building Cisco’s fastest growing business unit that will provide you the opportunity to develop your career as a robust talent acquisition professional. This role is based in our San Francisco headquarters. </p> <p> </p> <p><strong>What you will do: </strong> </p> <p>● Builds talent mapping for specific companies with names, titles and reporting relationships; and intelligence on recent restructuring, hires and departures </p> <p>● Conducts market analysis and research to inform and develop sourcing strategy and job seeker behavior </p> <p>● Use market expertise, data, and business acumen to educate and influence hiring managers on how to identify and hire the best talent </p> <p>● Collaborate with recruiters and hiring managers to strategize and implement innovative pipeline generation efforts </p> <p>● Promote our employer brand online and offline </p> <p>● Generate talent pipeline and engage key business partners to find top sales and technical pre-sales talent for Cisco Meraki </p> <p>● Attend intake meetings with business partners and recruiter to discuss best practice sourcing strategy, advise on talent supply, sourcing options and strategies based on role criteria </p> <p>● Define and own the search strategy for attracting top candidates, across competitive research, profile development, networking and direct sourcing </p> <p> </p> <p><strong>Qualifications: </strong></p> <p>● 4 - 6 years of experience of proven work experience as a Talent Sourcer, Recruiter, or similar role </p> <p>● Proficiency and passion for in-depth research and project work that is systematic and detailed to produce comprehensive data and presentable information </p> <p>● Strong attention to detail, organizational skills and time management </p> <p>● Able to flex and problem solve to manage competing demands in a fast paced, metric driven environment </p> <p>● Results oriented self-starter with track record of personal accountability, strong work ethic and integrity </p> <p> </p> <p><span style="font-weight: 400;"><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></span></p> -
Talent Operations Manager
San Francisco
2018-07-02T14:33:23-04:00
HR / Staffing
Talent Operations Manager
San Francisco,
<p><span style="font-weight: 400;">Meraki, a Cisco business unit, seeks an enthusiastic, organized, individual to support recruiting operations.</span></p> <p> </p> <p><span style="font-weight: 400;">We know finding and keeping the best talent is getting more complicated. We have to be prepared for and thoughtful about this constantly shifting and competitive talent landscape. As our new Talent Operations Manager you will enable our talent teams' success by developing and maintaining the tools that craft a magnificent and engaging candidate experience. The most successful Talent Operations applicants have a real passion for data, process and people. You are creative and dedicated to scaling and innovating how we operate to help make our business more efficient and effective. We are proud of our team, and we are looking for a talented individual who cares deeply about employee effectiveness and happiness.</span></p> <h2><strong>What you will do:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with the Recruiting and HR teams to plan programs and implement processes that drive a positive and seamless candidate experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Own vendor relationships, administration and contract negotiation for our critical tools (ex. LinkedIn, Greenhouse)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use data and metrics to find opportunities to improve our recruiting and retention processes. You will share your insights broadly to inform our business decisions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead the global immigration and relocation programs. Audit immigration requirements and anticipate shifts in the legislative landscape to provide guidance to the Senior Leadership team. Partner with the Legal, HR and Compensation teams to set guidelines and practices</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with Recruiting Teams, HR, Finance, Global Mobility and Legal to ensure all tools and processes are in compliance</span></li> </ul> <h2><strong>Who you are:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures. You are straightforward and tell the truth, especially when it is difficult to do so. You actively solicit feedback about your own strengths and growth areas. When you are wrong, you own, share, and learn from your mistakes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive Results. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You measure your success based on the success of the team. You know how your work connects with our goals and make thoughtful, timely decisions with that in mind. You hold people accountable and focus on work that drives our long-term success.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Data and process obsessed. You take data seriously and want information that helps drive decision-making. You always have ideas on how something can be improved.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fiercely collaborative. You take an organization-level view and are equally invested in others' outcomes. You’re purposefully inclusive, pursue problems with the right teams, and bring a diversity of thought.</span></li> </ul> <h2><strong>What you should bring:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of HR, Recruiting or Operations experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with implementing or running common software tools, with a preference for talent recruiting tools such as applicant tracking systems and LinkedIn</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with immigration preferred </span></li> </ul> <p> </p> <p class="p1">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Technical Recruiter, Engineering
San Francisco
2018-07-17T18:33:30-04:00
HR / Staffing
Technical Recruiter, Engineering
San Francisco,
<p><strong>Overview</strong></p> <p><span style="font-weight: 400;">Cisco Meraki is looking for a highly motivated and capable senior recruiter to join our technical recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our San Francisco, London and Sydney offices. </span></p> <p>This role is for someone who thrives in a face-paced, growth-focused environment. You can effectively partner with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams.</p> <p><strong>Responsibilities Include:</strong></p> <ul> <li>Develop and drive an engaging candidate experience across firmware and hardware engineering.</li> <li>Partner with our engineering managers to fully understand the business and set recruiting priorities.</li> <li>Build recruiting practices from scratch including structuring role with hiring manager and team, serve as an advisor in crafting the assessment processes, and leveraging market data and expertise when overseeing new recruitment process.</li> <li>Oversee the full life cycle of international (US, UK, Australia) recruiting efforts for experienced hires. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and onboarding.</li> <li>Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li>Pre-qualifying candidate's technical backgrounds and accomplishments.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> </ul> <p><strong>Requirements Include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree (CS – related would be a bonus)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of technical recruiting experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering roles in particular.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulates ideas clearly and succinctly and deploys influence when necessary.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, recruiting platforms/tools and applicant tracking systems. (Greenhouse experience is a plus.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong prioritization skills and exposure to building multiple recruiting processes.</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Technical Recruiter, Product Management
San Francisco
2018-07-03T14:04:14-04:00
HR / Staffing
Technical Recruiter, Product Management
San Francisco,
<p><strong>Overview</strong></p> <p><span style="font-weight: 400;">Cisco Meraki is looking for a highly motivated and capable recruiter to join our technical recruiting team. Meraki, located in San Francisco’s Mission Bay, is rapidly growing. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our San Francisco, London and Sydney offices. </span></p> <p>This role is for someone who thrives in a face-paced, growth-focused environment. You can effectively partner with our hiring managers to understand hiring needs, craft strategic interview processes and find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams.</p> <p><strong>Responsibilities Include:</strong></p> <ul> <li>Develop and drive an engaging candidate experience across product management.</li> <li>Partner with our hiring managers to fully understand the business and set recruiting priorities.</li> <li>Build recruiting practices from scratch including structuring role with hiring manager and team, serve as an advisor in crafting the assessment processes, and leveraging market data and expertise when overseeing new recruitment process.</li> <li>Oversee the full life cycle recruiting efforts for experienced hires. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and on-boarding.</li> <li>Track all recruiting activity using Meraki’s ATS holding an eye for data driven recruiting practices.</li> <li>Pre-qualifying candidate's technical backgrounds and accomplishments.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> </ul> <p><strong>Requirements Include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BS/BA degree (CS – related would be a bonus)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of technical recruiting experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering roles in particular.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulates ideas clearly and succinctly and deploys influence when necessary.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, recruiting platforms/tools and applicant tracking systems. (Greenhouse experience is a plus.)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong prioritization skills and exposure to building multiple recruiting processes.</span></li> </ul> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></span></p> -
Technical Recruiting Coordinator
San Francisco
2018-06-29T18:36:39-04:00
HR / Staffing
Technical Recruiting Coordinator
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. </span></p> <p><span style="font-weight: 400;">We are looking for a highly motivated, intelligent and passionate person to join Cisco Meraki’s Technical Recruiting team. Our team is dedicated to making the candidate & new hire experience excellent, but also continuing to foster the amazing culture that makes up Meraki’s engineering and product management teams. This role will focus on supporting the recruiting team responsible for recruiting technical talent.</span></p> <p><span style="font-weight: 400;">If this role is for you, you are fast to mobilize and unforgiving of inefficiency; you balance attention to-detail with thoughtful awareness of big-picture systems at play; and you love the challenge of raising, unifying, and maintaining operational standards.</span></p> <p><strong>Responsibilities Include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support technical recruiters and sourcers with administrative tasks and processes such as scheduling interviews, organizing candidate travel, coordinating events, and handling new hire onboarding</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage candidate experience from initial outreach to their first day at Meraki</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Process all invoice and reimbursement needs produced by candidates and external partners </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Communicate professionally, tactfully and with diplomacy at all times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Handle confidential information with care at all times</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve and manage the onboarding process for all accepted offers from recruiting efforts within software, hardware and product management departments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Consistently collaborate with recruiting team members and hiring managers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Optimize administrative processes for Meraki’s growing scale</span></li> </ul> <p><strong>Requirements Include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS degree</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">1+ years professional experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passionate about technology and/or recruiting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Superior written and verbal communication skills; top-notch tact in handling confidential and sensitive information</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of operational excellence when multitasking in a fast-paced, dynamic environment</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional customer service focus. Ability to create and sustain productive relationships with external and internal clients </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Drive and curiosity to learn daily</span></li> </ul> <p><strong>Bonus points:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with an applicant tracking system</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with Google Suite</span></li> </ul> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p><br><br></p> -
Technical Sourcer
San Francisco
2018-06-08T15:10:06-04:00
HR / Staffing
Technical Sourcer
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. </span></p> <p><span style="font-weight: 400;">As a Sourcer on our Technical Recruiting team, you will be responsible for developing a pipeline of qualified technical talent to join Cisco Meraki. The main focus of this role will be on finding and attracting the ‘best of the best’ in the industry utilizing a variety of sourcing methods. Most important to your success will be strong market research, sourcing techniques to build robust candidate pipelines, and educating stakeholders on market conditions. You will be challenged to be creative, and create a comprehensive talent growth strategy. </span></p> <p><span style="font-weight: 400;">You will be the newest member of the team tasked with building Cisco’s fastest growing business unit that will provide you the opportunity to develop your career as a robust recruiting professional. This role is based in our San Francisco headquarters.</span></p> <p><strong>What you will do:</strong></p> <ul> <li><span style="font-weight: 400;">Utilize internal and external sourcing methods including generating referrals, crafting Boolean searches, connecting with alumni groups, social networks, networking events, and other creative tactics </span></li> <li><span style="font-weight: 400;">Become the expert on where and how to attract top technical talent </span></li> <li><span style="font-weight: 400;">Develop a comprehensive sourcing strategy for our high impact roles to work towards diverse, successful teams</span></li> <li><span style="font-weight: 400;">Input, update, maintain, and leverage recruitment data and records using our proprietary applicant tracking systems</span></li> <li><span style="font-weight: 400;">Participate in in-take meetings and build new sourcing and recruitment strategies with recruiters and hiring managers</span></li> <li><span style="font-weight: 400;">Review resumes and conduct preliminary phone screens</span></li> <li><span style="font-weight: 400;">Demonstrate excellent time management and project management skills to optimize results to meet target metrics</span></li> </ul> <p><strong>What we’re looking for:</strong></p> <ul> <li><span style="font-weight: 400;">3+ years of sourcing technical talent </span></li> <li><span style="font-weight: 400;">Experience building technical talent pipelines </span></li> <li><span style="font-weight: 400;">A good eye for talent and strong intuition gauging a candidate’s abilities </span></li> <li><span style="font-weight: 400;">Ability to collaborate, multitask and adapt to a fast-paced changing work environment</span></li> </ul> <p> </p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p>
Marketing
-
Demand Generation Marketing Manager, Greater China
Shanghai
2018-07-02T01:40:32-04:00
Marketing
Demand Generation Marketing Manager, Greater China
Shanghai ,
<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>Join a high-impact global marketing team that fuels Cisco Meraki’s growth in Asia Pacific, Japan & China (“APJC”)! We’re seeking a strategic, creative, and analytical Demand Generation marketer who can partner with our sales team to drive quality leads through thoughtful offline and online marketing campaigns. To get results, you’ll need to be a self-starter who is eager for growth and project ownership, able to think strategically, willing to experiment, and have a laser-focused ability to execute with quality.</p> <p>In this role, you play a vital role in executing our customer marketing strategy for China. You will own foundational demand generation elements of the Meraki marketing machine and partner with internal cross-functional teams, as well as Cisco counterparts in region, to bring campaigns to life. These elements include, but are not limited to, generating high quality content that tells the Meraki story for customers; building acquisition campaigns to support lead generation efforts; and running marketing programs to drive inbound activity. You will also be responsible for gaining a deep understanding of customer needs, market trends, and competition in region. A deep knowledge of end to end programs with WeChat is a plus. This position is full time, based in Shanghai.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Help us to translate and adapt our global English language website into a localized website experience</li> <li>Develop multi-channel customer acquisition campaigns, including elements such as webinars, social media, emails, retargeting, SEM, display, offline channels, etc. to align with lead and revenue goals</li> <li>Report on campaign effectiveness to determine ROI</li> <li>Own relationships with media vendors/publishers and account teams</li> <li>Work with Cisco marketing teams to find opportunities to insert Meraki into broader Cisco marketing initiatives in the region</li> <li>Translate existing content as well as build new materials relevant to the local market to enable sales teams to easily position and sell Meraki</li> <li>Tell high-impact stories about our customers through case studies, webinars, email marketing and videos</li> </ul> <p> </p> <p><strong>Requirements</strong></p> <ul> <li>5+ years of experience in marketing, tech marketing preferred</li> <li>Fluency in Mandarin and English, both written and verbal. Cantonese a strong plus</li> <li>Prior experience with a marketing automation program (Marketo preferred)</li> <li>Innovative and creative problem-solver with strong communication skills</li> <li>Proven experience building marketing content to drive top of funnel activity</li> <li>Experience with WeChat and/or Baidu partnership programs</li> <li>Ability to navigate large, matrix organizations ideally in the technology sector.</li> <li>Exceptional collaborator, open to idea/project iteration</li> <li>Able to prioritize and execute on multiple work streams and across multiple teams</li> <li>Bachelor's degree</li> <li>Ability to travel 5-10% in region and to San Francisco</li> </ul> <p style="font-weight: 400;"> </p> <p style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> </div> </div> </div> </div> -
Designer
San Francisco
2018-07-03T13:21:14-04:00
Marketing
Designer
San Francisco,
<h4><strong>OVERVIEW</strong></h4> <p> </p> <p><span style="font-weight: 400;">Cisco Meraki is seeking a passionate and talented designer to join our expert marketing team. Meraki differentiates itself by emphasizing simplicity and ease-of-use through design. To thrive in this role, you need to be a proactive problem-solver, natural collaborator, and thoughtful leader. On this team, you will play a critical part in maintaining brand consistency and accelerating Meraki's growth. In this role, you will work with a tight-knit team of designers, engineers, and product managers to create beautiful and effective marketing materials. </span> </p> <p> </p> <h4><strong>RESPONSIBILITIES</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Support the global Meraki marketing team across a range of design & creative needs – from launching exciting new products, to designing trade show materials, to composing infographics, to bringing to life big ideas.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work directly with Creative Director, marketing campaign managers, product marketing managers, and field marketers across the globe.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Design end-to-end web and print visual solutions and campaign materials with an eye on brand and data</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Datasheet and brochure design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Identity creation for internal clubs and training programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Event invitation and swag design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trade show booth design</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">and of course, T-shirts!</span> </li> </ul> <h4> </h4> <h4><strong>QUALIFICATIONS</strong></h4> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s degree in Graphic/Visual Design or related field with advanced design skills, or have equivalent experience.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years experience designing at tech company, marketing agency, or related experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Portfolio that showcases excellence in visual design & creative thinking, as well as a clean and polished style with an eye for detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Very strong working knowledge of Adobe Creative Cloud Suite (Photoshop, Illustrator, and InDesign).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience designing for web, mobile, email, HTML/JS, 3D and animation (Sketch, Framer, Cinema 4D, or comparable)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to handle and prioritize multiple projects and to adjust to shifts in timelines, deadlines, and project goals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong communication skills, and the ability to work well both independently and in a cross-functional team environment</span></li> </ul> <p> </p> <p><span style="font-weight: 400;"><em><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</span><span style="font-size: 9.5pt; font-family: 'Helvetica Neue'; color: #999999;">Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></span></p> -
Field Marketing Manager
San Francisco
2018-07-02T15:19:43-04:00
Marketing
Field Marketing Manager
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. </span></p> <p><span style="font-weight: 400;">As a member of the Field Marketing team in you will be responsible for developing a deep understanding of Meraki’s Public Sector customer audiences and building high touch, in-person programs that contribute to pipeline and opportunity creation. This role will be equal parts of developing metrics driven strategy with your manager and building an exceptional experience design. Your goal will be to deliver results through highly experiential live event marketing campaigns that enhance Meraki’s brand. </span></p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop a thoughtful field marketing plan for assigned programs that align with the Public Sector’s priorities and regional targets. This plan is metrics driven and expands Meraki’s reach with prospects while effectively re-engages and nurtures current customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Think creatively about the customer and prospect experience at in-person events, and build high-caliber experiences that are above expectations for attendees</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage aspects of the field marketing program including sequencing, budget, vendor management, execution and reporting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Apply and recommend strategic objectives that translate to field marketing activities for the Public Sector audience </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Operational excellence in scaling out field programs across the Public Sector vertical, often running multiple live event campaigns consecutively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner and collaborate with product marketing, Public Sector sales teams, go-to-market strategy, demand generation, channel marketing, and design teams to create high value in-person campaigns that deliver high-caliber content and experiences for our customers and prospects.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practice excellent negotiation skills with vendors and internal teams. </span></li> </ul> <p><strong>You are:</strong> </p> <ul> <li><strong>Communicative. <span style="font-weight: 400;">You are an </span><span style="font-weight: 400;">effective and timely communicator with all stakeholders. You understand what is needed of them and clearly instructs others.</span></strong></li> <li style="font-weight: 400;"><strong>Creative. </strong><span style="font-weight: 400;">You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You continue to evolve by following trends and brainstorming with the team to get those creative juices flowing.</span></li> <li style="font-weight: 400;"><strong>Fiercely collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. </span><span style="font-weight: 400;">You quickly establish trusting relationships.</span></li> <li style="font-weight: 400;"><strong>Organized.</strong><span style="font-weight: 400;"> You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected. With your excellent organizational skills, you are timely with communication and meet deadlines (even with some extra days to spare!)</span></li> <li style="font-weight: 400;"><strong>Metrics-driven</strong><span style="font-weight: 400;">. You have a </span><span style="font-weight: 400;">good understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years of experience in Event Management, Field Marketing, and/or Marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Track record of creative execution of in-person experiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel up to 20%, domestic and international</span></li> </ul> <p><br><br><br><br></p> -
Field Marketing Manager, Australia & New Zealand / ASEAN
Sydney
2018-04-26T21:10:14-04:00
Marketing
Field Marketing Manager, Australia & New Zealand / ASEAN
Sydney,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">As a member of the Field Marketing team in you will be responsible for developing a deep understanding of Meraki’s AnZ/ASEAN customer audiences and building high touch, in-person programs that contribute to pipeline and opportunity creation. This role will be equal parts of developing metrics driven strategy with your manager and building an exceptional experience design. Your goal will be to deliver results through highly experiential live in-person marketing campaigns that enhance Meraki’s brand. This position is full time, based in our Sydney office.</span></p> <p> </p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop a thoughtful field marketing plan for assigned programs that align with the region’s priorities and regional targets. This plan is metrics driven and expands Meraki’s reach with prospects while effectively re-engages and nurtures current customers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Think creatively about the customer and prospect experience at in-person events, and build high-caliber experiences that are above expectations for attendees</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage aspects of the field marketing program including sequencing, budget, vendor management, execution and reporting</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Apply and recommend strategic objectives that translate to field marketing activities for the AnZ/ASEAN audience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Operational excellence in scaling out field programs across the AnZ/ASEAN region, often running multiple live event campaigns consecutively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner and collaborate with product marketing, AnZ/ASEAN sales teams, go-to-market strategy, demand generation, channel marketing, and design teams to create high value in-person campaigns that deliver high-caliber content and experiences for our customers and prospects.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Practice excellent negotiation skills with vendors and internal teams.</span></li> </ul> <p><strong>You are:</strong></p> <ul> <li style="font-weight: 400;"><strong>Communicative. </strong><span style="font-weight: 400;">You are an effective and timely communicator with all stakeholders. You understand what is needed of them and clearly instructs others.</span></li> <li style="font-weight: 400;"><strong>Creative. </strong><span style="font-weight: 400;">You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You continue to evolve by following trends and brainstorming with the team to get those creative juices flowing.</span></li> <li style="font-weight: 400;"><strong>Fiercely collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish trusting relationships.</span></li> <li style="font-weight: 400;"><strong>Organized.</strong><span style="font-weight: 400;"> You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected. With your excellent organizational skills, you are timely with communication and meet deadlines (even with some extra days to spare!)</span></li> <li style="font-weight: 400;"><strong>Metrics-driven</strong><span style="font-weight: 400;">. You have a good understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years of experience in Event Management, Field Marketing, and/or Marketing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Track record of creative execution of in-person experiences</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel up to 20%, domestic and international</span></li> </ul> <p> </p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </span></p> -
Field Marketing Manager, DACH
London
2018-05-18T15:51:20-04:00
Marketing
Field Marketing Manager, DACH
London,
<p>We are looking for a Field Marketing Manager to join our extraordinary Marketing team in London! At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p><strong>You: </strong></p> <p>As a talented, experienced Field Marketing Manager, you will help develop and execute on a diverse portfolio of long-term, live event campaigns for the DACH region. As a member of our Field Marketing team, you will be responsible for developing a deep understanding of Meraki’s customer audiences in the region and building high touch, in-person programs that contribute to pipeline and opportunity creation. The portfolio of activities will include key industry conferences and local event-specific campaigns that will drive success and growth within in a key marketing function and impact overall revenue goals for Meraki. You'll have a proven track record of achieving marketing objectives and the ability to establish credibility with the local sales team and EMEA marketing colleagues.</p> <p><strong>What you will do:</strong></p> <ul> <li>Strategize, execute, rollout and optimize new customer acquisition and customer retention campaigns and programs for Germany and Dach through long-term live program and event management including but not limited to customer conferences, external tradeshows, seminars, education and engagement tactics.</li> <li>Manage all aspects of the field marketing program including sequencing, budget, vendor management, execution and reporting.</li> <li>Think creatively about the customer and prospect experience at in-person events, and build high-caliber experiences that are above expectations for attendees.</li> <li>Operational excellence in scaling out field programs across the country, often running multiple live event campaigns consecutively.</li> <li>Use regional audience data and integrated marketing messages to inform program decisions.</li> <li>Partner and collaborate with product marketing, sales, go-to-market strategy, demand generation, channel marketing, and design teams to create high value in-person campaigns that deliver high-caliber content and experiences for our customers and prospects.</li> <li>Develop, socialize and get agreements from sales leaders, account executives, and your marketing counterparts to strategize, drive, and implement the optimal mix of field events and programs.</li> <li>Expertly practice excellent negotiation skills while leading meetings and drive agenda in discussions commonly attended by team leaders.</li> <li>Grow awareness, familiarity and perception for Meraki in key Germany and DACH regions, cities, markets amongst decision-makers and Meraki end-users.</li> </ul> <p><strong>You are:</strong></p> <ul> <li><strong>Fluent in German. </strong>You can speak, read, and write German fluently and comfortably.</li> <li><strong>Creative.</strong> You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work.</li> <li><strong>Communicative.</strong> You are an effective and timely communicator with all partners. You understand what is needed of them and clearly instructs others, including senior level contacts</li> <li><strong>Strategic</strong> <strong>thinker.</strong> You understand the broader business strategy and objectives, and can find opportunities of alignment with your own work and proposes projects and programs.</li> <li><strong>Fiercely</strong> <strong>collaborative.</strong> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You love establishing trusting relationships, and you are great.</li> <li><strong>Organized.</strong> You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> <li><strong>Metrics-driven</strong>. You have a good understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</li> </ul> <p><strong>You have:</strong></p> <ul> <li>5+ years of experience in Event Management, Field Marketing, and/or Marketing</li> <li>Proven track record of building successful partnerships with marketing and sales leadership to craft effective programs that are metrics driven in their approach</li> <li>Track record of creative execution of in person experiences</li> <li>Ability to travel up to 15%, domestic and international</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified individuals with arrest and conviction records.</p> <p> </p> -
Field Marketing Manager, UKI
London
2018-06-08T11:32:27-04:00
Marketing
Field Marketing Manager, UKI
London,
<p>At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</p> <p>As a talented, experienced Field Marketing Manager, you will help develop and execute on a diverse portfolio of long-term, live event campaigns for the UKI region. As a member of the Field Marketing team, you will be responsible for developing a deep understanding of Meraki’s UKI customer audiences and building high touch, in-person programs that contribute to pipeline and opportunity creation. The portfolio of events will include key industry conferences and local event-specific campaigns that will drive success and growth within in a key marketing function and impact overall revenue goals for Meraki in UKI. You'll have a proven track record of achieving marketing objectives and the ability to establish credibility with the local sales team and EMEA marketing colleagues.</p> <h2>What you will do:</h2> <ul> <li>Strategize, execute, rollout and optimize new customer acquisition and customer retention campaigns and programs for UKI through long-term live program and event management including but not limited to customer conferences, external tradeshows, seminars, education and engagement tactics.</li> <li>Manage all aspects of the field marketing program including sequencing, budget, vendor management, execution and reporting.</li> <li>Think creatively about the customer and prospect experience at in-person events, and build high-caliber experiences that are above expectations for attendees.</li> <li>Operational excellence in scaling out field programs across the country, often running multiple live event campaigns consecutively.</li> <li>Use regional audience data and integrated marketing messages to inform program decisions.</li> <li>Partner and collaborate with product marketing, sales, go-to-market strategy, demand generation, channel marketing, and design teams to create high value in-person campaigns that deliver high-caliber content and experiences for our customers and prospects.</li> <li>Develop, socialize and get consensus from sales leaders, account executives, and your marketing counterparts to strategize, drive, and implement the optimal mix of field events and programs.</li> <li>Expertly practice excellent negotiation skills while leading meetings and drive agenda in discussions commonly attended by team leaders.</li> <li>Grow awareness, familiarity and perception for Meraki in key UKI regions, cities, markets amongst decision-makers and Meraki end-users.</li> </ul> <h2>You are:</h2> <ul> <li>Creative. You can see a problem from different perspectives. You love to experiment, solicit feedback, and learn from each iteration. You are aware of the latest trends and are always thinking about ways to innovate our work.</li> <li>Communicative. You are an effective and timely communicator with all stakeholders. You understand what is needed of them and clearly instructs others, including senior level contacts</li> <li>Strategic thinker. You understand the broader business strategy and objectives, and can see opportunities of alignment with your own work and proposes projects and programs.</li> <li>Fiercely collaborative. You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. You quickly establish trusting relationships.</li> <li>Organized. You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> <li>Metrics-driven. You have a good understanding of how to track and report opportunities, pipeline and influence driven activities, can build reports independently and identify trends for larger groups of information.</li> </ul> <h2>You have:</h2> <ul> <li>5+ years of experience in Event Management, Field Marketing, and/or Marketing</li> <li>Proven track record of building successful partnerships with marketing and sales leadership to craft effective programs that are metrics driven in their approach</li> <li>Track record of creative execution of in person experiences</li> <li>Ability to travel up to 15%, domestic and international</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p><br><br></p> -
Field Marketing Team Manager, Americas
San Francisco
2018-07-02T15:21:33-04:00
Marketing
Field Marketing Team Manager, Americas
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. </span></p> <p><strong>OVERVIEW</strong></p> <p><span style="font-weight: 400;">The Team Manager for Americas Field Marketing Team is responsible for</span><span style="font-weight: 400;"> developing and enabling our Americas Field Marketing team to drive sustained business growth</span><span style="font-weight: 400;">. This person has a solid understanding and experience managing large trade-shows, regional events, roadshows and company events including scoping and goal setting, overall project management and execution, analysis, and reporting.</span></p> <p><span style="font-weight: 400;">The purpose of these events is to increase brand awareness, generate high-quality leads, develop and advance the company’s sales pipeline, and educate and empower attendees. This person also understands how to manage the relationship between Sales and Marketing, acting as the liaison between the field and the other departments within the company, specifically in the Americas theatre. Finally, this role is focused on driving demand through activities executed in the field in collaboration with the sales and product teams optimizing these programs over time, and delivering measurable ROI.</span></p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Oversee overall Americas Meraki field marketing strategy and execution for a team of 5 with room to grow</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide vision and direction for your team, define goals, design field marketing programs, and track and analyse metrics/results. Translate global field marketing strategy into team priorities in the region</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborate across the Meraki business leadership, marketing, strategy, product, and sales teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Focus areas for the Americas team include events that:</span></li> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">maximize external awareness and lead generation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">increase internal Meraki awareness, inter–departmental communication and enhance the employee experience through live event campaigns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">increase internal Cisco awareness through external Cisco marketing events and programs</span></li> </ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide coaching and guidance to team members, giving regular feedback and helping shape and define team and individual goals and expectations, as well as individuals’ professional and career growth.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Hires, trains, develops and creates a positive work environment that stimulates marketing creativity and fosters a strong team environment for staff members.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provides recommendations about budget and revenue opportunities and participates in annual budget planning process.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Initiate and lead new live event marketing programs to generate new opportunities from existing or new customers with the ability to create program goals, messaging, communication and overall event plans with minimal direction through thoughtful and analytical program development.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Engage appropriate counterparts outside of Meraki to gain best-practice knowledge and market trends which enhance our live event marketing programs and campaigns</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Regularly update the marketing leadership team on status of Americas Field Marketing Program with trends, metrics, challenges/solutions, forecasts, and strategy that will drive pipeline growth for Meraki.</span><span style="font-weight: 400;"><br></span></li> </ul> <p><strong>You are:</strong></p> <ul> <li><strong>Communicative. <span style="font-weight: 400;">You communicate broadly and often, providing clear purpose, direction, goals, and measures. You practice radical candor and care personally about each member of our team and empathize with their needs and concerns.</span></strong></li> <li><strong><span style="font-weight: 400;"><strong>Career Champion.</strong> You invest in your team’s growth and development. You connect personally and commit to making work meaningful and fun.</span></strong></li> <li><strong>Strategic thinker. </strong><span style="font-weight: 400;">You </span><span style="font-weight: 400;">understand the broader business strategy and objectives, and can identify opportunities of alignment with your own work and proposes projects and programs.</span></li> <li><strong>Fiercely collaborative.</strong><span style="font-weight: 400;"> You take an organization-level view and are equally invested in the success of others. You invite and act on different points of view. </span><span style="font-weight: 400;">You quickly establish trusting relationships.</span></li> <li><strong>Metrics and results-driven</strong><span style="font-weight: 400;">. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You hold people accountable and focus on work that drives our long term goals.</span></li> <li><strong>A Leader</strong><span style="font-weight: 400;">. You commit to earning our team’s trust everyday through your actions and transparency. People follow your guidance and want to jump into taking risks with you.</span><span style="font-weight: 400;"><br></span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">6+ years of work experience, with a minimum of 4 years of marketing expertise (event or field marketing preferred), </span><span style="font-weight: 400;">with 3+ years of experience managing a team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven track record of building successful partnerships with marketing and sales leadership to craft effective programs that are metrics driven in their approach</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creativity; pushes “beyond” to build something fresh and enables team to do the same</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to prioritize across multiple priorities</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can communicate effectively across all levels, from individual contributors to executive staff</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to travel up to 20%, domestically</span></li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Product Marketing Manager
San Francisco
2018-05-21T17:56:43-04:00
Marketing
Product Marketing Manager
San Francisco,
<p>The Cisco Meraki team is seeking highly entrepreneurial product marketing managers with a demonstrable technical background in – and passion for – IT networks. This is a fast-paced role which favors highly collaborative individuals. It’s also an exciting opportunity to work on one of the fastest growing portfolios at Cisco.</p> <p>Meraki product marketing managers work closely with their counterparts in product management, and enjoy ownership and responsibility for a wide variety of creative activities: building a story around Meraki products and features, launching new products and service offerings, contributing to technical documentation, educating and evangelizing Meraki technology with customers and partners, building collateral and competitive positioning to assist a rapidly growing sales team, and more. Qualified candidates will be highly articulate, analytical, self-motivated and have a solid understanding of networking and IT, together with impeccable written and verbal communication skills.</p> <p><strong>Responsibilities:</strong></p> <p>- Build and maintain a strategy for the product to which they are aligned</p> <p>- Develop and maintain collateral which draws on a technical foundation</p> <p>- Plan and execute product launches, working collaboratively with others</p> <p>- Research and position against key competitive solutions</p> <p>- Build collateral and tools for Cisco Meraki sales and partners</p> <p>- Evangelize the Cisco Meraki vision at industry events</p> <p>- Educate customers, partners, and prospective buyers</p> <p> </p> <p><strong>Qualifications and Experience:</strong></p> <p>- 3-7 years experience in technical marketing, product management, or high-tech sales/SE preferred</p> <p>- Exceptional written and public speaking skills: passionate about quality</p> <p>- Solid understanding of bringing products and services to market</p> <p>- Hands-on technical experience highly desirable</p> <p>- Bachelors Degree; Masters Degree preferred</p> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> -
PR Strategist Manager
San Francisco
2018-07-10T17:28:39-04:00
Marketing
PR Strategist Manager
San Francisco,
<p><span style="font-weight: 400;">At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.</span></p> <p><span style="font-weight: 400;">Meraki is looking for a passionate storyteller to help us amplify the Meraki story to a wide range of audiences from the small mom and pop shop to the largest enterprises around the world. We’re looking for a Public Relations Manager to develop impactful PR programs that build awareness for Meraki and our amazing product lines and vision. Strategic, flexible, and resourceful, this individual thrives on building the right kind of buzz and creating excitement for Meraki. As an integral member of the Marketing team, working closely with the CEO, product managers, Cisco’s PR group, and other teams in the company to execute creative tactics in support of our goals and product priorities.</span></p> <p><span style="font-weight: 400;"><br></span><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Define, develop, and oversee the end-to-end execution of PR strategy and programs to drive awareness for Meraki.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Lead PR launches, reviews, awards and speaking programs, coverage reporting and contribute to the development of press and marketing communication strategies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner and collaborate with Cisco’s PR team to align messaging, launch dates, and strategies.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop content and creative programs that convey the brand promise and help bring the Meraki’s story to life (blogs, social influencers, customer/customer stories, etc.).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage earned/organic social media calendar, communication, and metrics across social channels (Twitter, Facebook, Instagram)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and strengthen relationships with key journalists, bloggers, publishing partners and influencers in consumer, technology, business and publishing spaces, and secure meaningful coverage in high-profile outlets.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide high-level strategic counsel and media positioning for senior and C-level executives. Draft, edit and publish blog posts and executive statements for corporate announcements and milestones.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate high judgment in the face of time-sensitive, ambiguous situations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create processes and a cadence of regular reporting and analysis.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4-7 years of PR, social media or related experience</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor of Arts degree; focus in marketing or communications a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Exceptional writing/editing skills and the ability to adopt the style, tone, and voice of our business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Knowledge of social media/networking platforms and monitoring tools</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Highly self-motivated and able to work collaboratively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for working in a fast-paced, multiple, simultaneous projects often with tight deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong advisory and presentation skills — the candidate must demonstrate clear, concise thinking and sufficient gravitas to deliver meaningful advice to senior-level and C-suite executives.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience building communications/media campaigns, reactive/crisis management plans, and advising C-level leadership.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong project management skills with the ability to multitask while still paying attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Proven ability to develop and deliver strategic communications plans — successful candidate should be able to demonstrate successful outcomes from communications activities where they have conceptualized, developed and executed a communications plan.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A passion for reading, technology, and lifelong learning.</span></li> </ul> -
Senior Channel Marketing Manager, Australia & New Zealand
Sydney
2018-04-16T21:21:00-04:00
Marketing
Senior Channel Marketing Manager, Australia & New Zealand
Sydney,
<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>Join the small, high-impact marketing team that fuels Meraki’s growth in APJC! We are looking for a thoughtful, creative, ambitious, and partner oriented individual to join our channel marketing team. This role is based in the Meraki Sydney office, and you’ll be part of a cross-regional team of talented marketers that is setting a new standard in partner marketing by building unique and innovative campaigns that our partners love. To get results, you’ll need to be hungry for growth, think strategically, be willing to experiment, and have a laser-focused ability to execute with consistent quality.</p> <p>In this role, you will be responsible for marketing ‘to’ and ‘through’ several of our largest channel partners in Australia and New Zealand. Your goal will be to assess and find opportunities to best work with our channel sales team to mobilise our channel partners – finding innovative ways to motivate our partners’ sales teams, to build lasting relationships between Meraki sales and partner sales, to differentiate the Cisco Meraki brand, and to help our partners grow their business with Meraki.</p> <p> </p> <p><strong>Responsibilities</strong></p> <ul> <li>Design and launch scalable campaigns across our partner community to generate revenue, partner engagement, and to position Meraki as a thought leader in the partner community</li> <li>Work with Cisco marketing teams to find opportunities to insert Meraki in regional partner programs and facilitate channel marketing execution through MDF programs</li> <li>Design and execute creative marketing initiatives for several of Meraki’s top strategic partners by: (1) building relationships with key partner contacts, (2) developing education initiatives or promotions for partner teams to drive lead generation and new business, and (3) building effective campaigns to help partners share Meraki with their customers</li> <li>Create region-specific resources and collateral to enable partners and Cisco teams to easily position and sell Meraki</li> <li>Collaborate across the Meraki business leadership, marketing, strategy, product, and sales teams to align partner plans with marketing priorities and develop a comprehensive A/NZ channel marketing strategy</li> <li>Manage channel campaign reporting, monitor quarterly metrics, and make necessary program adjustments to improve performance</li> </ul> <p><strong>Requirements</strong></p> <ul> <li>Bachelor's degree or equivalent</li> <li>7+ years of work experience, minimum 4+ years in channel marketing</li> <li>Innovative and creative problem-solver with strong written and verbal communication skills</li> <li>Exceptional team collaborator, open to idea/project iteration</li> <li>Ability to prioritise and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams</li> <li>Prior experience with a marketing automation program (Marketo preferred)</li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> </div> </div> </div> </div> </div> </div> </div> </div> -
Senior Channel Marketing Manager, Japan
Tokyo
2018-05-24T23:22:45-04:00
Marketing
Senior Channel Marketing Manager, Japan
Tokyo,
<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> <p>Join the small, high-impact marketing team that fuels Meraki’s growth in APJC! We are looking for a thoughtful, creative, ambitious, and partner oriented individual to join our channel marketing team. This role is full time, based in Tokyo, and you’ll be part of a cross-regional team of talented marketers that is setting a new standard in partner marketing by building unique and innovative campaigns that our partners love. To get results, you’ll need to be hungry for growth, think strategically, be willing to experiment, and have a laser-focused ability to execute with consistent quality.</p> <p> </p> <p>In this role, you will be responsible for marketing ‘to’ and ‘through’ several of our largest channel partners in Japan. Your goal will be to assess and find opportunities to best work with our channel sales team to mobilise our channel partners – finding new and innovative ways to motivate our partners’ sales teams, to build lasting relationships between Meraki sales and partner sales, to differentiate the Cisco Meraki brand, and to help our partners grow their business with Meraki.</p> <p> </p> <p>Responsibilities</p> <ul> <li> <p>Design and launch scalable campaigns across our partner community to generate revenue, partner engagement, and to position Meraki as a leader in the partner community</p> </li> <li> <p>Work with Cisco marketing teams to find opportunities to insert Meraki in regional partner programs and facilitate channel marketing execution through MDF programs</p> </li> <li> <p>Design and execute creative marketing initiatives for several of Meraki’s top strategic partners by: (1) building relationships with key partner contacts; (2) developing education initiatives or promotions for partner teams to drive lead generation and new business, and (3) building effective campaigns to help partners share Meraki with their customers</p> </li> <li> <p>Build region-specific resources and collateral to enable partners and Cisco teams to easily position and sell Meraki</p> </li> <li> <p>Collaborate across the Meraki business leadership, marketing, strategy, product, and sales teams to align partner plans with marketing priorities and develop a comprehensive Japan channel marketing strategy</p> </li> <li>Manage channel campaign reporting, monitor quarterly metrics, and make necessary program adjustments to improve performance</li> </ul> <p> </p> <p>Requirements</p> <ul> <li> <p>Bachelor's degree or equivalent</p> </li> <li> <p>5+ years of work experience, minimum 3+ years in channel marketing</p> </li> <li> <p>Fluency in Japanese and English, both written and verbal</p> </li> <li> <p>Innovative and creative problem-solver with strong communication skills</p> </li> <li> <p>Exceptional team collaborator, open to idea/project iteration</p> </li> <li> <p>Ability to prioritise and execute on multiple work streams</p> </li> <li> <p>Comfortable with project management across multiple teams</p> </li> <li> <p>Prior experience with a marketing automation program (Marketo preferred)</p> </li> </ul> <p> </p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> </div> </div> </div> </div>
Product Management
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Director of Product Management, Wireless
San Francisco
2018-07-13T07:14:42-04:00
Product Management
Director of Product Management, Wireless
San Francisco,
<p><span style="font-weight: 400;">The Cisco Meraki team is seeking a creative Director of Product Management to lead product management activities for our industry-leading cloud-managed wireless business, which covers a wide number of strategic initiatives including but not limited to: (a) </span><span style="font-weight: 400;">evolving a winning product line strategy</span><span style="font-weight: 400;">, (b) building rich analytics and insights into the product portfolio (c) ideating and executing on a strategy to develop adjacent product lines and verticals to create the next $1B business, (d) enhancing our application programming interface (API) strategy so that we continue to lead the forefront of highly programmable next-generation networking. You will be driving the focus around how Meraki is thinking about further expanding its cloud-managed wireless capabilities and interfacing with the various discrete product teams for the individual Meraki products (e.g. MS, MX, Dashboard). The role includes driving product strategy for all areas related to our wireless portfolio, and building and leading a team of highly skilled Product Managers to manage various product components.</span> </p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with brilliant engineers and excited customers to help ensure that we continue to have the best wireless product portfolio in the industry in addition to the Meraki</span><a href="https://meraki.cisco.com/blog/tag/fullstack/"><span style="font-weight: 400;"> #fullstack</span></a><span style="font-weight: 400;">. You will work closely with the executive team to establish a winning strategy, and interface with our extraordinary sales, marketing, and partner teams to ensure continued market-adoption and rapid growth. </span></p> <p><span style="font-weight: 400;">In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing cloud-driven networking technology.</span></p> <p><span style="font-weight: 400;">Every day is truly unlike the one before. Your penchant for approaching problems with creative solutions, sincere passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader.</span></p> <p><strong>Responsibilities</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Attract, build, and run a diverse team of talented product management individuals</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Discover and prioritize customer use cases and requirements</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with our elite engineering team to build the right software capabilities to address those use cases</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Assist and train our rapidly growing sales team</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the Meraki wireless portfolio</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Define and drive discrete components of a cross-product unification strategy across all layers - engineering, sales, marketing and product</span></li> </ul> <p><strong>Qualifications</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">BA/BS in EE or CS or a related technical field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum 5-10 years of work experience in technology (ideally in networking and wireless)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong business background (ex: MBA, Product Management or Marketing) desired</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning about networking and cloud technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Track record of motivating and driving large projects and large teams effectively</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrates success in driving product initiatives where outcomes were paramount to the health or strategic differentiation over the overall business, e.g. incremental revenue streams in the hundreds of millions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</span></li> </ul> <p> </p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> <p> </p> -
Product Manager - MX (Security)
San Francisco
2018-06-18T12:49:08-04:00
Product Management
Product Manager - MX (Security)
San Francisco,
<p>The Cisco Meraki team is seeking a creative Product Manager to lead networking security product management activities for the MX product line. As a fast-growing security appliance (UTM), the networking security services and feature set are one of the core components and key offerings for the MX product line.</p> <p>Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with brilliant engineers and excited customers to help ensure that we have another homerun product addition to the Meraki <a href="https://meraki.cisco.com/blog/tag/fullstack/">#fullstack</a>. You will work closely with the executive team to establish a winning strategy, and interface with our extraordinary sales, marketing, and partner teams to ensure market-adoption and rapid growth. We want your help to make this nascent product line shake up the burgeoning multi-billion-dollar analytics market.</p> <p>In this position, you will team up with the world's best engineers - PhD types from MIT, Berkeley, and Stanford. You will develop excellent technical knowledge, communication/presentation skills, and a passion for learning about and evangelizing cloud-driven networking technology.</p> <p>Every day is truly unlike the one before. Your penchant for attacking problems with creative solutions, genuine passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager.</p> <p><strong>Responsibilities</strong></p> <ul> <li>Discover and prioritize customer use cases and requirements</li> <li>Work with our elite engineering team to build the right software capabilities to address those use cases</li> <li>Define product strategy, roadmap, positioning, and pricing</li> <li>Assist and train our rapidly growing sales team</li> <li>Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>BA/BS in EE or CS or a related technical field</li> <li>2-5 years of work experience in technology (ideally in Networking)</li> <li>Strong business background (ex: MBA, Product Management or Marketing) desired</li> <li>Passion for learning about networking and cloud technologies</li> <li>Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Product Specialist - Meraki Insight (MI)
San Francisco
2018-06-18T12:49:04-04:00
Product Management
Product Specialist - Meraki Insight (MI)
San Francisco,
<p>The Cisco Meraki team is seeking a creative and driven Product Specialist to support product management activities for Insight, Meraki’s groundbreaking new product for network performance management. MI utilizes Meraki’s massive amount of networking data to help customers identify network and application level performance bottlenecks. The Product Specialist will play an instrumental role in growing Meraki Insight to be the tool of choice of enterprises for monitoring and solving problems their networks.</p> <p>Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with brilliant engineers and customers to help ensure that we make the best product with consistently new and improved features.</p> <p>You are exhilarated by technology and want to help create extraordinary products. You love working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to contribute to make products shine in the marketplace, outpacing and outperforming the competition.</p> <p>As a critical member of the product team, your responsibilities include:</p> <ul> <li>Serving as the domain authority and key technical advisor for MI and its current and future capabilities</li> <li>Using a data driven methodology, infer the key performance indicators for the product, including popular features, opportunities for growth, and ideal customer profiles</li> <li>Producing technical guides, standard methodologies documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with support and engineering on handling high-priority incoming cases</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> <p>Qualifications:</p> <ul> <li>Degree in CS/EE/telecommunications or a related technical field</li> <li>2-5 years of work experience in technology</li> <li>CWNA/CCNP/CCIE voice or above certifications are highly desirable</li> <li>Experience in technical support, product testing, or QA preferred</li> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> <p class="p1">Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> -
Product Specialist - MS (Switch)
San Francisco
2018-07-16T11:51:09-04:00
Product Management
Product Specialist - MS (Switch)
San Francisco,
<p>The Cisco Meraki team is seeking a driven Product Specialist to support product management activities for our fastest growing product line, the cloud-managed switch (https://meraki.cisco.com/products/switches).</p> <p>Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with brilliant engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product stand out in a growing $23 billion market.</p> <p>You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition.</p> <p>As a critical member of the product team, your responsibilities include:</p> <ul> <li>Serving as the subject matter expert and key technical advisor for the product and its current and future capabilities</li> <li>Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products amongst our sales and channel teams</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> </ul> <p>Qualifications:</p> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>2-5 years of work experience with switching network technologies</li> <li>CWNA/CCNP/CCIE routing/switching/security or above certifications are highly desirable</li> <li>Experience in technical support, product testing, or QA preferred</li> </ul> <p>Personality:</p> <ul> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> <p>Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Product Specialist - MV (Camera)
San Francisco
2018-07-03T15:49:47-04:00
Product Management
Product Specialist - MV (Camera)
San Francisco,
<p><span style="font-weight: 400;">The Cisco Meraki Product Management team is seeking a highly motivated and creative Product Specialist to support Meraki’s fastest-growing product line, MV. This groundbreaking family of security cameras utilizes Meraki’s cloud infrastructure to deliver easy-to-implement machine learning and computer vision to our customers. As the drivers of the vision for each product line in Meraki’s expanding portfolio of cloud-based IT solutions, the Product Management team is comprised of individuals with a broad and diverse skill set--everything from strategy and analysis to technical troubleshooting (plus bike repair and cooking!). </span></p> <p><span style="font-weight: 400;">Cross-functional communication is a must, as product teams work with just about every team in Meraki’s San Francisco HQ office, and beyond. Within the PM team, Product Specialists provide the technical backbone and are instrumental to the overall functionality and success of each product. Product specialists are responsible for a variety of work, from funneling customer feedback into real product features and bug fixing/triaging, to working with global silicon manufacturers in Taiwan.</span></p> <p><span style="font-weight: 400;">This product and this team are in the exceedingly rare position of being able to change a multibillion dollar industry. By strategically investing in new software and hardware technology, we have beaten the competition to building the camera architecture everyone will be using in five years’ time. </span></p> <p><span style="font-weight: 400;">With speed and agility being important attributes of Meraki, teams are small with individuals capable of outsized impact. What you do matters, and with the direct product team typically consisting of just a handful of people, you will see the outcome of your actions every day.</span></p> <p> </p> <p><strong>Requirements for this role:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with a variety of people and groups within an organization (internal/external customer support, channel partners, sales or systems engineering)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Minimum 2 years industry experience (IT administration, technical marketing/sales/support, or similar)</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Familiarity with the fundamentals of Linux systems administration and scripting languages like Ruby, Python, Javascript, or similar</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Fundamental understanding of, and hands-on experience with network technologies like DHCP, DNS, network topologies, etc.</span></li> </ul> <p> </p> <p><strong>Bonus points for: </strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A BS/MS in Computer Science, Computer Engineering, or a related technical field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A curious nature and desire to tinker: you want to pull things apart to see how they work</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Love of new and emerging technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Being able to distill complicated ideas to just the right number of words</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experienced with technical writing and querying data using tools such as Salesforce/SQL</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">An understanding of the fundamentals of camera and image sensor technology</span></li> </ul> <p><br> Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> -
Product Specialist - Service Provider
San Francisco
2018-07-03T16:30:06-04:00
Product Management
Product Specialist - Service Provider
San Francisco,
<p><span style="font-weight: 400;">The Cisco Meraki team is seeking a driven Product Specialist to support product management activities for Meraki’s Service Providers. </span></p> <p><span style="font-weight: 400;">Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with brilliant engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product become a leader in the communications industry.</span></p> <p><span style="font-weight: 400;">You are exhilarated by technology and want to help create exceptional products. You enjoy working with some of the world's best engineers -- PhD types from MIT, Berkeley, Stanford -- and evangelizing their work to Fortune 500 customers. You want to help make products shine in the marketplace, outpacing and outperforming the competition.</span></p> <p><strong> As a critical member of the product team, your responsibilities include:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Serving as the subject matter expert and key technical advisor across Meraki’s entire portfolio, highlighting the Service Provider relevance and current and future capabilities. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Producing technical guides, best practices documents, application notes, and configuration and installation content for internal and external use</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with Product Marketing to raise technical awareness of our products amongst our sales and channel teams</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Preparing and presenting content to partners, customers, and executives</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with engineering teams through design, testing, and product launch; running beta and pilot programs</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Investigating and articulating our competitive positioning and strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with a dedicated, high-performance Service Provider Sales team and customers on ways to accelerate the business</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Working with ecosystem partners to validate interoperation and successful solution development</span></li> </ul> <p><strong> Qualifications:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Degree in telecommunications or a related technical field</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">2-5 years of work experience in networking, telecommunications, IP and related technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience working with or for Service Providers / Managed Service Providers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">CWNA/CCNP/CCIE in Service Provider, Routing & Switching, Security, Wireless or similar certifications are highly desirable</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience in technical support, product testing, or QA preferred</span></li> </ul> <p><strong>Bonus Points:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Passion for learning about networking, cloud, and emerging disruptive technologies</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong user empathy with a deep desire to understand top customer problems</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Easily communicate complicated concepts to non-technical folks</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Entrepreneurial, can-do attitude with a strong sense of product quality</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Love solving technical problems in creative ways</span></li> </ul> <p> </p> <p><span style="font-weight: 400;">Based in our sunny San Francisco office with stunning views of AT&T Ballpark and the Bay beyond, Meraki offers an onsite gym, multiple kitchens stocked with gourmet snacks, cappuccino machines, daily catered lunches, and a generous benefits package.</span></p> <p><em><span style="font-weight: 400;">Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</span></em></p> -
Product Specialist - SM (Systems Manager)
San Francisco
2018-07-18T18:00:48-04:00
Product Management
Product Specialist - SM (Systems Manager)
San Francisco,
<p>The Cisco Meraki team is seeking a driven Product Specialist to support product management activities for Systems Manager, Meraki's groundbreaking Cloud Based Enterprise Mobility Management product (<a href="https://meraki.cisco.com/products/systems-manager">https://meraki.cisco.com/products/systems-manager</a>). The Product Specialist will serve as the subject matter expert and key advisor for internal teams like technical support, sales and marketing and external partners like customers, resellers, and Cisco partners.</p> <p>As a critical member of the product team, your responsibilities include:</p> <ul> <li>Producing technical guides, best practices documents, application notes, marketing collateral (along with Product Marketing) and configuration and installation content for internal and external use</li> <li>Raising technical awareness of our products amongst our support, sales, and partner teams</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating and articulating our competitive positioning and strategy</li> <li>Working with ecosystem partners to validate interoperation and successful solution development</li> <li>Reviewing and analyzing metrics to make data-driven decisions</li> </ul> <p>Qualifications:</p> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>Deep understanding of top mobile OSes (iOS, Android, or Windows),</li> <li>Exposure with popular non-mobile OSes (OSX or Windows)</li> <li>Experience supporting multiple devices in a company (Device lifecycle management, application management, content management and security management)</li> <li>Experience working closely with software development teams on feature development</li> <li>Familiarity with one or more of the following languages (Ruby, React, Python) a plus</li> <li>Wireless or switching network technologies a plus</li> <li>CCNA/CCNP/CCIE routing/switching/security certifications a plus</li> </ul> <p> </p> <ul> <li>You have a passion for learning about mobile, cloud, and new disruptive technologies"</li> <li>You have strong customer empathy with a deep desire to understand top customer problems</li> <li>You easily communicate complicated concepts to sales teams and customers</li> <li>You are entrepreneurial, with a real passion for maintaining the highest standard of product quality</li> <li>You have the desire to make an impact and help develop great UX</li> <li>You love to solve technical problems in creative ways</li> </ul> <p>C<em>isco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p>
Operations
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Business Systems Manager
San Francisco
2018-07-05T17:13:46-04:00
Operations
Business Systems Manager
San Francisco,
<p>Cisco Meraki is searching for a Business Systems Developer Manager to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <h2>You:</h2> <p>At Meraki we’re growing fast, taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man-hours. That’s where you come in. As the leader of our BizDev team, you will identify those time-consuming internal processes and build solutions to them that are reliable, stable, and scalable enough for our international operations. You love the challenge of leading such a critical part of our business, and you are ready to take the leap.</p> <p>You’ll be taking over the existing team of two Business Systems Developer, to provide leadership and direction as we improve, develop, and maintain the processes that form Meraki’s backbone. You are passionate about helping employees grow, and are excited to help our team operate smoothly.</p> <h2><strong>Responsibilities:</strong></h2> <ul> <li>Lead and provide leadership to a small but growing team of system developers</li> <li>Lead project schedules and ensure timely launches of new functionality</li> <li>Work with a small team of managers to prioritize projects and ensure conflicting prioritizations meet business requirements</li> <li>Always work to continuously improve Operations business process for Operations and Finance</li> <li>Ability to mentor and train developers using Ruby, Java, XML, webMethods, APIs, and more</li> </ul> <h2><strong>Requirements:</strong></h2> <ul> <li>BS in Computer Science or related discipline.</li> <li>At least 3 years of:</li> <li>Management experience directing a team of developers</li> <li>Post-collegiate programming experience with Java or Ruby (extensive experience with both strongly preferred)</li> <li>Experience with ERP systems (Microsoft GP experience gets bonus points)</li> <li>At least 1 year experience with:</li> <li>Integration software (we use webMethods)</li> <li>Application APIs (Facebook, Twitter, Salesforce, SOAP, REST, etc.)</li> <li>Sufficient proficiency in SQL and XML to maintain a pre-existing database.</li> </ul> <h2><strong>Nice To Have:</strong></h2> <ul> <li>Sysadmin and performance tuning skills.</li> <li>Real passion for improving existing home-brewed tools and programs to make life easier for everyone.</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Demand Planner
San Francisco
2018-06-12T17:52:17-04:00
Operations
Demand Planner
San Francisco,
<p>How good are you at predicting the future? Cisco Meraki is searching for an expert Demand Planner to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p><strong>You:</strong></p> <p>We are a team constantly striving to build and improve our demand planning process. To jump into this team, you are a dynamic, motivated and enthusiastic individual who thrives in a constantly growing environment. You are someone who is highly flexible and able to adapt to sudden change. You love collaborating cross functionally with multiple teams such as the Supply, Hardware, Product Management, Sales and Finance teams, to resolve product sales forecast for future 12 months.</p> <p><strong>What You Will Do: </strong></p> <ul> <li>Drive supply chain purchase of materials in support of the plan based on your forecasting.</li> <li>Active Cross-Functional meeting attendance/participation for key insight gathering (Product Management, Finance, Supply Chain and Other).</li> <li>Ensures timely and accurate forecast submittal within each monthly process cycle and for any subsequent out-of-cycle maintenance adjustments.</li> <li>Manages product transition planning & assumption gathering/vetting (Forecast Impacts - Road Map/Lifecycle Changes – Ramp Ups/Ramp Downs) for their product families.</li> <li>Actively monitors forecast status throughout quarter and takes prompt corrective action.</li> </ul> <p><strong>Qualifications and Skills:</strong></p> <ul> <li>BS or BA, preferably in a meaningful field such as Business, Supply Chain Management, Logistics, Data Analytics</li> <li>Experience working with technical products</li> <li>Minimum 3-year professional experience in Demand Planning</li> <li>Be able to work well within a team as well as having a strategic mindset and being enthusiastic as an individual</li> <li>Advanced Excel capabilities e.g. Pivot tables, chart creation, and presentation of data</li> <li>Analytical, detail- focused, organized, focused and strong presentation skills required</li> <li>Confident in your ability to present to Executive levels within the organization.</li> <li>Possess the ability to make timely and well-informed decisions based on data analysis</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Fulfillment Project Manager
San Francisco
2018-07-02T19:50:04-04:00
Operations
Fulfillment Project Manager
San Francisco,
<p>Cisco Meraki is looking for a new Fulfillment Project Manager to join our Operations Team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <h2><strong>You:</strong></h2> <p>As our Fulfillment Project Manager you will be responsible for managing a wide variety of projects and leading the launch of new distribution centers towards supporting the shipping needs of customers, sales, and operations teams. Cisco Meraki ships hundreds of products every single day, so this is no easy task! This opportunity requires you to have a high attention to detail, excellent problem-solving abilities, and an enthusiastic attitude. You love new challenges and are excited to come to work.</p> <h2><strong>What</strong> <strong>You</strong> <strong>Will</strong> <strong>Do:</strong></h2> <ul> <li>Lead cross-functional meetings within Meraki and the distribution center for go-live readiness</li> <li>Coordinate user acceptance testing, identify system or process gaps, and lead change implementation with all partners</li> <li>Track open issues and coordinate with Developers to implement required changes in; Dashboard, Salesforce, and Great Plains</li> <li>Analyze fulfilment and market trends of various regions, to help design and implement shipping needs</li> <li>Other duties as assigned</li> </ul> <h2><strong>Requirements</strong> <strong>and</strong> <strong>Qualifications:</strong></h2> <ul> <li>BA or BS degree required</li> <li>2+ years of experience managing projects, timelines, and driving deliverables</li> <li>2+ years of experience working with a fulfillment warehouse or logistics team</li> <li>1-2 years of experience with an ERP System; Salesforce.com and Dynamics GP skills are a plus</li> <li>Exceptional business insight with analytical and critical thinking skills</li> <li>Ability to communicate with international distribution centers in different time zones</li> <li>Able to travel domestically and internationally up to 10%</li> <li>Proven ability to work effectively in a changing, rapidly growing environment</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
International Auditor
San Francisco
2018-07-17T17:59:08-04:00
Operations
International Auditor
San Francisco,
<p>Cisco Meraki is searching for an International Auditor to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <h2>You:</h2> <p>You are an interdisciplinary team member who enjoys strong collaboration with key stakeholders across teams, departments, and partners. You are passionate about in learning the behind-the-scenes operations of a company - how things work, why they are the way they are and what we can do to make things better. You are always looking to grow your skill set and eager to get things done (and done well). You love auditing, analysis, and learning. Finally, you are open to change and not afraid of iteration. Occasional travel is required.</p> <h2>Responsibilities:</h2> <ul> <li>Build export audit reports and audit 3PL warehouse international shipments for export accuracy (label creation, shipping documents, AES filings)</li> <li>Process and communicate AES filing corrections with warehouses daily</li> <li>Analyze domestic and international shipping rates across logistics carriers to help optimize worldwide shipping programs</li> <li>Document new and amended warehouse export processes</li> <li>Troubleshoot export compliance holds, customer routing, and international shipping exceptions</li> <li>Other projects and duties as assigned</li> </ul> <h2>Qualifications:</h2> <ul> <li>2-4 years of experience in a logistics role, working with exports</li> <li>Bachelor's degree or more (quantitative focus preferred)</li> <li>Advanced Excel skills and experience with reporting from multiple systems</li> <li>Curious and inquisitive with outstanding analytical and critical thinking skills</li> <li>Self-starter with high affinity for detail, multi-tasking, and collaboration with cross-functional teams</li> <li>Exceptional communication skills</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Operations Order Administrator
London
2018-06-19T10:27:40-04:00
Operations
Operations Order Administrator
London,
<p>Meraki makes the networking products and services that enable broadband access to thousands of networks and millions of client devices worldwide. Meraki believes in hiring the best and the brightest. We offer great benefits, competitive salaries and free lunches. But what really sets Meraki apart is the opportunity to work at a company that is growing rapidly; where we wear many hats, learn on the fly, and are rewarded for our efforts with happy customers and even faster growth. Meraki is a fast-paced, creative and customer-oriented company and we are looking for a Sales Order Administrator to support the Operations and Sales teams. This opportunity requires an experienced individual with high attention to detail, excellent problem solving abilities, and an enthusiastic attitude.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Sales order processing for hardware, services, licenses</li> <li>Customer and sales data entry</li> <li>Domestic and international shipping quotations</li> <li>Warranty and returns processing</li> <li>Issues resolution</li> <li>Communication with internal and external Sales Reps</li> <li>Other duties as assigned</li> </ul> <p><strong>Requirements and Qualifications:</strong></p> <ul> <li>BA/BS degree</li> <li>1+ years experience as an Order Administrator, Customer Service Representative or similar Operations or Customer Service experience</li> <li>Excellent organization and communications skills (phone, email, meetings)</li> <li>Ability to work in a fast paced environment</li> <li>Professional, reliable, and able to multi-task</li> <li>Excellent organization and communications skills (phone, email, meetings)</li> <li>Able to work shifts ending as late as 6:00 PM</li> <li>Two week mandatory training on-site in our San Francisco office is required; please be cleared for international travel</li> <li>Previous Salesforce.com and Dynamics Great Plains (or other similar ERP system) experience is a perk</li> </ul> <p> </p> <p> </p> -
Operations Order Administrator
Sydney
2018-06-19T00:56:43-04:00
Operations
Operations Order Administrator
Sydney,
<p>Cisco Meraki is searching for an Order Administrator to join our Operations team in Sydney! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p><strong>You: </strong></p> <p>You are ready to take on our growing business. You are a hard worker who enjoys working with sharp individuals in a fast-paced, rapidly growing work environment. You love the challenge of processing and delivering of Meraki products to customers around the world. You are eger to work with our sales teams, customers and other departments within the company, to review and process incoming purchase orders. Finally, you are ready to grow your professional career with our industry-leading team.</p> <p><strong>What You Will Do:</strong></p> <ul> <li>Order processing – ensuring daily quotas are hit; validating information from the customer to confirm all requirements are met; advancing or expediting orders as required by customers</li> <li>Customer service/support – handling inquiries from internal and external parties regarding operation policies and procedures via email, phone, chats and in-person</li> <li>Other miscellaneous tasks that may be required of the role (running reports, monitoring order flow, etc.)</li> </ul> <p><strong>Requirements:</strong></p> <p>Work and Education:</p> <ul> <li>Bachelor’s degree is a must-have. No exceptions.</li> <li>1+ years experience, minimum, working with data entry, customer service, or similar experience.</li> <li>Familiarity with Microsoft Office programs, such as Word, Outlook, Excel</li> <li>Excellent organisational and collaboration skills</li> <li>Ability to work in a rapidly changing environment.</li> <li>Familiarity with Salesforce.com is a bonus!</li> </ul> <p>Wonder what it is like to work for Cisco Meraki? You will be based in our gorgeous office based in the heart of Sydney, steps away from Wynyard train station, with stunning views of the city. Meraki offers a kitchen stocked with high quality snacks and coffee machines, free catered lunches every day, and a generous benefits package. Not to mention our brilliant team who are happy to help you learn. What else could you possibly ask for?</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> -
Operations Process Coordinator
San Francisco
2018-06-26T20:10:09-04:00
Operations
Operations Process Coordinator
San Francisco,
<p>Cisco Meraki is searching for a Process Coordinator to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?</p> <p><strong>You: </strong></p> <p>You are an interdisciplinary team player who enjoys strong collaboration with key stakeholders across teams and departments. You are interested in learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. You are always looking to grow your skill set and eager to get things done (and done well). You love documenting and organizing. Finally, you are open to change and not afraid of iteration.</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Document and organize files pertaining to the dynamic process of Operations within the company</li> <li>Create easy-to-follow process guidelines that can be used, company wide</li> <li>Drive adoption of new processes and standard methodologies</li> <li>Draft various flow charts and files to understand the documentation process</li> <li>Communicate changes to affected parties</li> <li>Tight collaboration with other teams and ability to manage multiple moving pieces</li> <li>Document new or amended processes</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>0-2 years of experience in a project management, consulting, sales or business operations role</li> <li>Self-starter with high degree of motivation to drive projects</li> <li>Energetic, personable, and able to work under tight deadlines across teams</li> <li>Bachelor's degree or more</li> <li>Strong work ethics</li> <li>Exceptional writing skills</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a beautiful office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p> -
Operations Project Manager
San Francisco
2018-07-02T19:49:29-04:00
Operations
Operations Project Manager
San Francisco,
<p>Cisco Meraki is looking for a new Operations Project Manager to join our Operations Team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission.</p> <p><strong>You:</strong></p> <p>As our new Project Manager, you will collaborate with Cisco teams outside of Meraki to further expand Meraki’s role in Cisco’s worldwide sales portfolio. You will also participate in the optimization of our current systems to scale with Meraki’s terrific year over year sales growth. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, have the ability to identify inefficiencies, gaps, or incompatibilities, and know how to work with developers to create project specifications and bring projects to fruition.</p> <p><strong>What You Will Do: </strong></p> <ul> <li>End to end responsibility for project management life cycle from requirements specification to deployment, along with issue and risk management;</li> <li>Manage process/technology projects required to integrate with Cisco in a precise, efficient manner;</li> <li>Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco;</li> <li>Monitor integrations with Cisco to ensure data passing and system data integrity;</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and precise accuracy;</li> <li>Analyze detailed datasets to identify risks and opportunities.</li> </ul> <p><strong>Requirements and Qualifications:</strong></p> <ul> <li>At least 2-3 years experience in an Operations or Supply Chain role is required, with experience in Operations or Supply Chain project management preferred;</li> <li>4 year college degree required;</li> <li>Extraordinary business insight with analytical and critical thinking skills;</li> <li>Demonstrable ability to work effectively in a changing, rapidly growing environment;</li> <li>Able to travel domestically and internationally up to 15%.</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</em></p> -
Returns Team Supervisor
Chicago
2018-05-24T15:18:32-04:00
Operations
Returns Team Supervisor
Chicago,
<p>Cisco Meraki is searching for a Returns Team Supervisor to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Our Operations team handles the processing and delivery of Meraki products to customers around the world, and that is something that you feel passionate about. Are you ready to join the team?</p> <p><strong>You: </strong></p> <p>You will be responsible for building out and managing the Returns team to make sure all tasks are being completed within designated SLAs. You will be required to handle both internal and external issues, to suggest solutions to complex problems and to represent the interests of the Returns team. You are a confident person with sound judgment and good communications skills, who is able to manage their team through the various changes and challenges this growing company may present.</p> <p><strong>What You Will Do: </strong></p> <ul> <li>Returns processing: Understand process return transactions of incoming equipment from our warehouses from beginning to end</li> <li>Answer questions from the team regarding the Return Team’s SOPs</li> <li>Report and help update any inefficiencies within SOPs</li> <li>Warranty Replacement order processing: Process time sensitive/urgent orders to ship to customers around the world</li> <li>Verify necessary certifications for importation into certain countries as necessary</li> <li>Liaise with Meraki Support team as necessary</li> <li>Workload management: Ensure that the team is processing orders efficiently and distributing tasks accordingly</li> <li>Checking that SLAs are being met daily</li> <li>Handling critical issues in conjunction with the Returns team manager</li> <li>Liaising between different departments to handle problems with orders and critical issues to the right party as needed</li> <li>Training: Assist in training incoming new hires for Chicago office</li> <li>Provide additional training to the team as needed</li> <li>Team Management: Address any immediate performance issues and provide mentorship on resolving deficiencies</li> <li>Collaborate with the team on a regular basis to track progress and help develop a career path</li> <li>Help the Returns team manager to update the team on process changes</li> <li>Inter-department collaboration: Work with various departments regarding projects and/or concerns related to returns processes</li> </ul> <p><strong>Requirements:</strong></p> <ul> <li>Bachelor's degree</li> <li>2 - 3 years of transactional operations experience, with 1 year of being in a team lead role, is preferable</li> <li>Proven record of attention to detail</li> <li>Excellent interpersonal skills (phone, email and meetings)</li> <li>Ability to adapt to changing conditions and work assignments</li> <li>Excellent organizational and teamwork skills.</li> <li>Familiarity with Salesforce and Dynamics GP (or other ERP system) preferred.</li> </ul> <p>Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, balanced catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.</p> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all people will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.</p>
Sales Operations
-
Sales Administrator, Americas
San Francisco
2018-07-13T13:03:02-04:00
Sales Operations
Sales Administrator, Americas
San Francisco,
<p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission and reach groups previously left in the darkness.</p> <p>Are you a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment? We are seeking a Sales Administrator to partner with our Americas field sales team working cross-functionally with internal Operations, Finance, and Support teams, along with external prospects, customers, and technology partners. As a Cisco Meraki Sales Administrator, you will be involved in every stage of the sales cycle supporting the most complex and strategic accounts.</p> <p> </p> <p><strong>Responsibilities:</strong></p> <ul> <li>Provides support and assistance to the Americas Field Sales Team processing quotes, assisting with order related issues</li> <li>Handle domestic and international shipping inquiries</li> <li>Assist to ensure compliance with free trial process</li> <li>Cross-functional engagement with Operations, Finance, and Support in resolving the needs of prospects, customers, and technology partners</li> <li>Become technically proficient with Salesforce.com and other sales systems</li> <li>Maintain sales procedures, processes and CRM database integrity</li> </ul> <p> </p> <p><strong>Qualifications:</strong></p> <ul> <li>College degree preferred</li> <li>Minimum of 2 years work experience (sales support or customer service preferred)</li> <li>Expected to work from Meraki’s San Francisco office, full-time</li> <li>Strong attention to detail and problem solving skills</li> <li>Experience with MS Office required and Salesforce.com preferred</li> <li>Organized, detail-oriented, self-directed, highly energetic, professional and flexible</li> <li>Comfortable multi-tasking in a fast paced team environment</li> <li>Exceptional verbal and written communication skills</li> <li>Sense of humor</li> </ul> -
Sales Administrator - EMEAR
London
2018-06-13T11:31:37-04:00
Sales Operations
Sales Administrator - EMEAR
London,
<p>Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission and reach groups previously left in the darkness.</p> <p>Are you a self-starter who can multitask, learn and adapt quickly in a fast-paced, deadline and detail-oriented environment? We are seeking a Sales Administrator to partner with our EMEAR field sales team working cross-functionally with internal Operations, Finance, and Support teams, along with external prospects, customers, and technology partners. As a Cisco Meraki Sales Administrator, you will be involved in every stage of the sales cycle supporting the most complex and strategic accounts.</p> <p> </p> <p><strong>Responsibilities:</strong></p> <p><strong> </strong></p> <ul> <li>Provides support and assistance to the EMEAR Field Sales Team processing quotes, assisting with order related issues.</li> <li>Handle domestic and international shipping inquiries.</li> <li>Assist to ensure compliance with free trial process.</li> <li>Cross-functional engagement with Operations, Finance, and Support in resolving the needs of prospects, customers, and technology partners.</li> <li>Become technically proficient with Salesforce.com and other sales systems.</li> <li>Maintain sales procedures, processes and CRM database integrity.</li> </ul> <p> </p> <p><strong>Qualifications:</strong></p> <p><strong> </strong></p> <ul> <li>College degree preferred.</li> <li>Minimum of 2 years work experience (sales support or customer service preferred).</li> <li>Expected to work from Meraki’s London office, full-time.</li> <li>Strong attention to detail and problem-solving skills.</li> <li>Experience with MS Office required and Salesforce.com preferred.</li> <li>Organized, detail-oriented, self-directed, highly energetic, professional and flexible.</li> <li>Comfortable multi-tasking in a fast-paced team environment.</li> <li>Exceptional verbal and written communication skills.</li> <li>Sense of humor.</li> </ul> <p><strong> </strong></p> <p><strong> </strong></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> -
Sales Insights Analyst
London
2018-06-29T08:33:59-04:00
Sales Operations
Sales Insights Analyst
London,
<p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding.</p> <p> </p> <p> </p> <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</p> <p> </p> <p>In this highly collaborative role, we will put your analytical skills to the test by building dynamic territory and revenue models to help build equitable sales patches. You will be relied on as the expert in sales territory planning, understanding the best ways to segment all of our EMEA sales teams. You will be responsible for managing relationships with executive sales leadership while communicating with local sales management. Organization and attention to detail are key in this role, as is the ability to learn quickly and communicate effectively. Experience in a start-up environment will serve you well, as you will be required to take on a variety of projects at a fast pace. You are looking to expand your analytical portfolio and are passionate about learning to enable your teammates into success.</p> <p> </p> <p><strong>You will:</strong></p> <p> </p> <ul> <li>Partner with sales management and become a trusted advisor. Do this by providing deep quantitative insights matched with thoughtful operational process that is based in understanding of key business drivers.</li> <li>Build rep territory and segmentation models; act as primary advisor on sales coverage to Sales Leadership.</li> <li>Produce & automate weekly, monthly, and quarterly reporting; lend insight to the reporting.</li> <li>Improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports.</li> <li>Partner with Sales Strategy to help with quota setting and headcount planning process.</li> <li>Team-up with sales leadership to create and build new models, analysis and insights.</li> </ul> <p> </p> <p><strong>You are:</strong></p> <p> </p> <ul> <li>A curious, quick learner, who loves fast paced environments.</li> <li>Energetic, personable, and comfortable working under tight deadlines.</li> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</li> </ul> <p> </p> <p><strong>You have:</strong></p> <p> </p> <ul> <li>3+ years relevant experience in Sales Operations or other Sales Support functions, with specific experience in territory management a plus</li> <li>Experienced with Salesforce, particularly in reporting and hierarchy management.</li> <li>Strong analytical experience in financial modelling and data analysis.</li> <li>The ability to think globally and strategically</li> <li>Can prioritize tasks efficiently & solve problems independently.</li> <li>High degree of attention to detail.</li> <li>Solid understanding of sales and business processes.</li> <li>Excellent written and verbal communication; you are comfortable making recommendations to sales leadership.</li> <li>Demonstrated ability to build collaborative relationships with other departments.</li> <li>A good sense of humour.</li> <li>Strong experience in Excel; SQL and technical aspects of data a strong plus.</li> <li>A bachelor’s degree.</li> </ul> <p> </p> <p><em> </em></p> <p><em> </em></p> <p><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em></p> <p> </p> <p> </p> -
Sales Insights Analyst
San Francisco
2018-06-29T17:01:38-04:00
Sales Operations
Sales Insights Analyst
San Francisco,
<p><span style="font-weight: 400;">Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</span></p> <p><span style="font-weight: 400;">In this highly collaborative role, we will put your analytical skills to the test by building dynamic territory and revenue models to help build equitable sales patches. You will be relied on as the expert in sales territory planning, understanding the best ways to segment all of our </span><span style="font-weight: 400;">Americas </span><span style="font-weight: 400;">sales teams. You will be responsible for managing relationships with executive sales leadership while communicating with local sales management. Organization and attention to detail are key in this role, as is the ability to learn quickly and communicate effectively. Experience in a startup environment will serve you well, as you will be required to take on a variety of projects at a fast pace. You are looking to expand your analytical portfolio and are passionate about learning to enable your teammates into success.</span></p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with sales management and become a trusted advisor. Do this by providing deep quantitative insights matched with thoughtful operational process that is based in understanding of key business drivers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build rep territory and segmentation models; act as primary advisor on sales coverage to Sales Leadership.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Produce & automate weekly, monthly, and quarterly reporting; lend insight to the reporting.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Sales Strategy to help with quota setting and headcount planning process.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team-up with sales leadership to create and build new models, analysis and insights.</span></li> </ul> <p><strong>You are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A curious, quick learner, who loves fast paced environments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Energetic, personable, and comfortable working under tight deadlines.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">3+ years relevant experience in Sales Operations or other Sales Support functions, with specific experience in territory management a plus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experienced with Salesforce, particularly in reporting and hierarchy management.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical experience in financial modeling and data analysis.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to think globally and strategically</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can prioritize tasks efficiently & solve problems independently. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High degree of attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid understanding of sales and business processes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication; you are comfortable making recommendations to sales leadership.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to build collaborative relationships with other departments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A good sense of humor.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong experience in Excel; SQL and technical aspects of data a strong plus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree.</span></li> </ul> <p> </p> -
Sales Operations Analyst
San Francisco
2018-07-05T17:21:55-04:00
Sales Operations
Sales Operations Analyst
San Francisco,
<p><span style="font-weight: 400;">Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you will shape the future of our business and the experiences of our employees and customers.</span></p> <p><span style="font-weight: 400;">We’re looking for a proactive, data-driven Sales Operations Analyst to join our dynamic and growing Sales Operations team. As a Sales Operations Analyst, you’ll be a thought partner for our sales team, developing and delivering insights, and driving efficiency, scale, and productivity for a global organization. In this highly collaborative role, you will test your process improvement and strategy skills by building and improving upon existing operations, documentation, and systems organization. Strong communication comes naturally to you when providing these insights to sales leaders, as you’ll act as a subject matter expert for sales dashboards to help leaders drive their business. You’ll hone your ability to manage large projects as Meraki continues to rapidly expand, resulting in the need for new sales processes and tools.</span></p> <h2><strong>What you will do:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage and improve upon existing sales and sales operations process</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build and manage rep territory and lead routing rules in Salesforce.com</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Produce & automate weekly, monthly and quarterly reporting as required</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop and improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work cross functionally to integrate Cisco data and systems into CRM</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage Salesforce user requests, system troubleshooting, and system escalations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Mentor teammates and help develop peers</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Work with leadership on ad-hoc strategic operational projects</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform monthly revenue and account audits</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Analyze sales representative efficiency and effectiveness and make tool and process improvement recommendations</span></li> </ul> <h2><strong>You are:</strong></h2> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Curious and a quick learner who loves a fast-paced and ambiguous environment.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Creative, you think about the team and business first, and stay engaged through challenging moments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A strong communicator and can take complicated ideas and share them back clearly and simply.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Collaborative, committing to finding the best solution, and working across teams toward a shared outcome.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Accountable, managing your failures, taking pride in learning from them, and finding a way forward that comes naturally to you.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">4+ years relevant experience in Sales Operations</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Bachelor’s Degree with a technical or quantitative focus</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with technical aspects of Salesforce, particularly in reporting and hierarchy management</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can project manage process improvement initiatives from fruition to execution</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to think globally and strategically, then roll up sleeves to execute</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Ability to prioritize tasks efficiently and solve problems independently</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High degree of attention to detail</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Energetic, personable, and comfortable working under tight deadlines</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to build collaborative relationships with other departments</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excel pro</span></li> </ul> -
Sales Operations Analyst
Sydney
2018-06-27T03:37:21-04:00
Sales Operations
Sales Operations Analyst
Sydney,
<p><span style="font-weight: 400;">Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customise the direction by ensuring our organisational challenges and opportunities are driving towards the best results.</span></p> <p> </p> <p><span style="font-weight: 400;">In this highly collaborative role, we will put your analytical skills to the test by building dynamic territory and revenue models to help build equitable sales patches. You will be relied on as the expert in sales territory planning, understanding the best ways to segment all of our Americas sales teams. You will be responsible for managing relationships with executive sales leadership while communicating with local sales management. Organisation and attention to detail are key in this role, as is the ability to learn quickly and communicate effectively. Experience in a startup environment will serve you well, as you will be required to take on a variety of projects at a fast pace. You are looking to expand your analytical portfolio and are passionate about learning to enable your teammates into success. This position is full time, based in our Sydney office.</span></p> <p> </p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with sales management and become a trusted advisor. Do this by providing deep quantitative insights matched with thoughtful operational process that is based in understanding of key business drivers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage Salesforce user requests, system troubleshooting, and system escalations in a Salesforce case queue, such as account disputes, orders preprocessing and Sales Engagement clarification. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and maintain Salesforce policies, procedures, and process documentation</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform monthly revenue and account audits ensuring Salesforce.com is the source of truth</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Build rep territory and segmentation models; act as primary advisor on sales coverage to Sales Leadership.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Produce & automate weekly, monthly, and quarterly reporting; lend insight to the reporting .</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Develop deep understanding for existing Sales and Sales Operations processes, including rep territory tools and lead routing.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Improve the functional areas of data management, forecasting, sales opportunities, dashboards and reports</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with Sales Strategy to help with quota setting and headcount planning process.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Use your past experience driving reporting, insights and analytical rigor to mentor teammates and develop peers.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Team-up with leadership to discover and build new planning and insights projects.</span></li> </ul> <p> </p> <p><strong>You are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A curious, quick learner, who loves fast paced environments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Energetic, personable, and comfortable working under tight deadlines.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</span></li> </ul> <p> </p> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">5+ years relevant experience in Sales Operations or other Sales Support functions, with specific experience in territory management and headcount strategy</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Experience with the technical aspects of Salesforce, particularly in reporting and hierarchy management.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong analytical experience in financial modeling and data analysis.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The ability to think globally and strategically.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Past experience executing on strategic processes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Can prioritise tasks efficiently & solve problems independently. </span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">High degree of attention to detail.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Solid understanding of sales and business processes.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Excellent written and verbal communication; you are comfortable making recommendations to sales leadership.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrated ability to build collaborative relationships with other departments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A good sense of humour.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Strong experience in Excel; SQL and technical aspects of data a strong plus.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree.</span></li> </ul> <p> </p> <p><span style="font-weight: 400;"><em>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</em> </span></p> -
Sales Operations Coordinator
London
2018-07-03T06:54:40-04:00
Sales Operations
Sales Operations Coordinator
London,
<p>Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, relevant, and rewarding.</p> <p>Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</p> <p>In this highly cooperative role, you will be relied on as the expert in sales process, you will maintain and work in Salesforce.com, and you will deliver standard methodologies to the broader Meraki teams in how to best use Salesforce.com. You will also be responsible for managing and executing Meraki sales processes, as well as implementing data integrity projects. You are a problem solver ready to dig into many different sales related tasks and projects. You have excellent communication skills, and understand how sales representatives will use the tools and processes you create. Organization and attention to detail are key to this role, as is the capacity to learn rapidly and communicate effectively. Experience in a startup environment will serve you well, as this role requires you to take on a variety of tasks at a very fast pace.</p> <p><strong>You will:</strong></p> <ul> <li>Partner with other Sales coordinators to work in a Salesforce case queue managing all sales and organization requests such as account merges, account disputes, orders reprocessing, and Sales Engagement clarification.</li> <li>Manage end-to-end sales processes by implementing changes and developing documentation.</li> <li>Manage Salesforce user requests, system troubleshooting, and system escalations.</li> <li>Create and maintain Salesforce policies and procedures.</li> <li>Perform monthly revenue and account audits ensuring Salesforce is the source of truth.</li> <li>Help drive and implement operational projects to increase team efficiency.</li> </ul> <p><strong>You are:</strong></p> <ul> <li>A curious, quick learner, who loves fast paced environments.</li> <li>Energetic, personable, and happy working under tight deadlines.</li> <li>Candid. You communicate effectively and often, providing clear purpose, direction, goals, and measures.</li> <li>Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>Trustworthy. You commit to earning the team’s trust every day through your actions and visibility.</li> </ul> <p><strong>You have:</strong></p> <ul> <li>1-3 years relevant experience in Sales Operations or other Sales Support functions.</li> <li>A bachelor’s degree.</li> <li>Experience with the technical aspects of Salesforce.</li> <li>Solid understanding of sales and business processes.</li> <li>Excellent written and verbal communication; you are confident and at ease making recommendations to sales leadership.</li> <li>The ability to prioritize tasks efficiently and are naturally detail orientated</li> <li>Demonstrated ability to build mutual relationships with other departments.</li> <li>A good sense of humor.</li> </ul> <p>Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.</p> <p> </p> -
Sales Operations Coordinator
San Francisco
2018-06-22T18:03:26-04:00
Sales Operations
Sales Operations Coordinator
San Francisco,
<p><span style="font-weight: 400;">Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.</span></p> <p> </p> <p><span style="font-weight: 400;">In this highly collaborative role, you will be relied on as the expert in sales process, you will maintain and work in Salesforce.com, and you will deliver best practices to the broader Meraki teams in how to best use Salesforce.com. You will be responsible for managing and executing Meraki sales processes, as well as implementing data integrity projects. You are a problem solver ready to dig into many different sales related tasks and projects. You have excellent communication skills, and understand how sales representatives will use the tools and processes you create. Organization and attention to detail are key to this role, as is the ability to learn quickly and communicate effectively. Experience in a startup environment will serve you well, as you will be required to take on a variety of tasks at a very fast pace.</span></p> <p><strong>What you will do:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Partner with other Sales coordinators to work in a Salesforce case queue managing all sales and organization requests such as account merges, account disputes, orders reprocessing, and Sales Engagement clarification.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage end-to-end sales processes by implementing changes and developing documentation.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Manage Salesforce user requests, system troubleshooting, and system escalations.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Create and maintain Salesforce policies and procedures.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Perform monthly revenue and account audits ensuring Salesforce is the source of truth.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Help drive and implement operational projects to increase team efficiency.</span></li> </ul> <p><strong>You are:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">A curious, quick learner, who loves fast paced environments.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Energetic, personable, and comfortable working under tight deadlines.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Able to Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Trustworthy. You commit to earning our team’s trust everyday through your actions and transparency.</span></li> </ul> <p><strong>You have:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">1-3 years relevant experience in Sales Operations or other Sales Support functions.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">A bachelor’s degree.</span></li>