mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Engineering
Sales
Support

Department Spotlight

Build Something Better

Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

Hack the Full Stack

Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

—Meghan Gaudet, Front-End Hacker
Department Spotlight

Winners Wanted

The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

How We Close

Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

—Josh Tobin, Inside Sales Rep
Department Spotlight

How We Solve

Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

Support with Impact

Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

—Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

AT&T Park
Music venues
Dogpatch Climbing Gym
Hotel Utah Saloon

SFMOMA
Philz Coffee
Caltrain Station
21st Amendment Brewery

Meraki HQ

Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.

Photos by Jasper Sanidad

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
Excellent medical, dental, and vision insurance.

Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

Backend Engineer (DI)
Remote within Canada
Remote within US
San Francisco

2021-07-30T19:37:19-04:00

Engineering – Software

Backend Engineer (DI)

Remote within Canada,Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our <a href="https://www.instagram.com/dogsofmeraki/">startup vibe</a>. Our devices are some of the most popular in the world: there are over 8 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion of requests to our devices 24/7/365. <h2>About the role</h2> In near real time, Cisco Meraki collects massive amounts of data from its devices all over the world. We write nearly 8 million data points each second globally every day. With this data, we help to power Dashboard and allow our customers insight into the state of their networks. As a member of the Data Infrastructure team, you will develop, scale, and maintain our dashboard and the lower-layer ETL pipelines that power it. You will work with many different people within Engineering and throughout Cisco Meraki to help build the infrastructure and data pipelines to power their data-driven decisions. You will also help scale our systems to handle ever increasing amounts of data points and requests. <h2>What you will do:</h2> <ul> <li>Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li>Build systems that process raw data and create intuitive and interesting insights for our customers.</li> <li>Design systems to ensure fast, reliable, and scalable delivery of data across our cloud.</li> <li>Work with various groups within Cisco Meraki to understand their and our customers’ data requirements and requests.</li> </ul> <h2>About you</h2> <ul> <li>Experience and passion for analyzing, scaling, and debugging large systems.</li> <li>Excitement for working with large data sets in real-time.</li> <li>Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li>Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, Go).</li> <li>You take a focused, organized approach to development, testing, and quality.</li> <li>You're passionate about what you're doing and ignite people around you.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. <h2>Bonus points for:</h2> <ul> <li>Experience working with a real-time compute and streaming infrastructure (Kafka, Flink, Storm, Spark, etc).</li> <li>Experience with microservice architectures</li> <li>Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Personal projects or contributions to open-source projects.</li> </ul> <h2>Life at Cisco Meraki</h2> We are passionate about building real products that <a href="https://youtu.be/CYxHEKPFbqY">our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and a team that values your contributions. The Backend Group is called the Exploding Whales. Interested to learn why? Just message us.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on <a href="https://twitter.com/womenofmeraki">Twitter</a> and <a href="https://www.instagram.com/womenofmeraki/">Instagram</a>.</li> <li>Actionable and candid feedback on a regular basis following <a href="https://www.radicalcandor.com/">Radical Candor</a>.</li> <li>Delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> <li>Paid time off to volunteer, and much more.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Director of Engineering, Backend Cloud Services (Remote)
London
San Francisco
United States

2021-07-27T14:51:03-04:00

Engineering – Software

Director of Engineering, Backend Cloud Services (Remote)

London,San Francisco,United States,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring, and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses. Dashboard serves millions of customer devices that provide network access to hundreds of millions of clients every day! As Director of Engineering for Backend Cloud Services, you will lead engineering teams responsible for the core components of Meraki’s cloud that support customer network access, data collection, and distributed systems. Leading teams based in San Francisco and London, you will help frame and execute against a platform vision that will ensure the scalability and reliability of these systems to stay ahead of our rapid growth. Our devices are some of the most popular in the world, and this popularity brings interesting large scalability challenges: our globally-distributed backend systems handle tens of billions of requests daily, 24/7/365. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people and providing opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a large company without sacrificing the atmosphere of a smaller company. You are an ideal candidate if you have:  <ul> <li style="font-weight: 400;">12+ years of experience in software development, particularly in distributed systems, networking, databases, and/or data processing frameworks, with 7+ of those years in management or technical leadership roles</li> <li style="font-weight: 400;">Managed organizations of 15+ engineers including managing managers</li> <li style="font-weight: 400;">Experience working with systems at scale (i.e. billions of transactions per day)</li> <li style="font-weight: 400;">Awareness of the latest trends in large scale distributed systems and data processing frameworks combined with a healthy dose of skepticism about jumping on the next shiny thing</li> <li style="font-weight: 400;">Experience leading and building trust with remote & distributed teams</li> <li style="font-weight: 400;">The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li style="font-weight: 400;">Product/project management skills and an understanding of how to balance product requests against internal priorities</li> <li style="font-weight: 400;">A high-level of emotional intelligence and empathy for others</li> <li style="font-weight: 400;">A strong belief in leading by example</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> <li style="font-weight: 400;">Experience in an agile environment</li> <li style="font-weight: 400;">Demonstrated ability to grow and mentor teams as well as lead them through change</li> <li style="font-weight: 400;">Experience working in hybrid cloud environments</li> </ul> Does this sound like you? We’d love to hear from you. Meraki is based in the Mission Bay area of San Francisco, less than a 5 minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. #LI-Remote

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Director of Engineering, IoT
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Director of Engineering, IoT

San Francisco,

Meraki’s mission is to simplify information technology so our customers can focus on what is most important to them: their customers, patients, students, and businesses. Through our work, we serve hundreds of millions of people every day. As the Director IoT, you will lead development efforts across our MV video cameras, MT sensors, and future IoT offerings. All of our IoT products are cloud-managed, but store and process data at the edge, enabling privacy, data sovereignty, and scalability. Our mission is to bring Meraki simplicity to how our customers understand, secure, and craft the physical environments of their businesses. We strive to delight our customers as they tackle problems and answer questions using our products. In this role, you will lead globally distributed teams of embedded, video, ML, web, and QA engineers. You will provide technical mentorship, plan product development roadmaps, and craft and build an organization for a billion-dollar business. You Will:  <ul> <li style="font-weight: 400;">Work with the CTO, product management, and other senior engineering leaders to set the technical vision and short/long-term plans for our IoT portfolio</li> <li style="font-weight: 400;">Partner with our recruiters to create strategies for building a diverse and inclusive team</li> <li style="font-weight: 400;">Mentor and coach managers and senior engineers through technical and non-technical challenges</li> <li style="font-weight: 400;">Develop career plans for your direct reports and help them do the same for theirs</li> <li style="font-weight: 400;">Encourage thoughtful and creative ways to recognize achievements on the team</li> <li style="font-weight: 400;">Lead performance, compensation, and promotion review processes</li> <li style="font-weight: 400;">Provide thoughtful counsel as a member of senior engineering leadership</li> <li style="font-weight: 400;">Assist with engineering-wide initiatives (off-sites, training, process evolution) several times per year</li> <li style="font-weight: 400;">Set the tone for an inclusive, diverse, collaborative environment where people thrive</li> <li style="font-weight: 400;">Serve as the highest escalation point for customer-facing issues on the team</li> </ul> You Have:  <ul> <li style="font-weight: 400;">8+ years of experience in software development for video or embedded systems, with 4+ years in management or technical leadership roles</li> <li style="font-weight: 400;">Understanding of machine vision and machine learning technology</li> <li style="font-weight: 400;">Managed cross-functional teams of 10+ engineers and managers</li> <li style="font-weight: 400;">Experience leading and building trust with remote & distributed teams</li> <li style="font-weight: 400;">The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li style="font-weight: 400;">Product/project management skills and an understanding of how to balance product requests against internal priorities</li> <li style="font-weight: 400;">Excellent written communication and presentation skills</li> <li style="font-weight: 400;">Demonstrated ability to grow and mentor teams as well as lead them through change</li> </ul> Does this sound like you? We’d love to hear from you. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Director of Engineering, Wireless
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Director of Engineering, Wireless

San Francisco,

Our mission at Cisco Meraki is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As the head of our wireless software team, you will be responsible for a wireless product portfolio that connects hundreds of millions of people at schools, businesses, and government agencies around the world. Along with your colleagues in our hardware engineering and product management teams, you will craft our products: through new features, whole new product lines, and innovative updates and support for our customers. Above all else, your success in these efforts will depend on your ability to support and grow your team: a mix of embedded developers, full stack web hackers, and wireless experts ranging from our Ph.D. research scientists to top-notch QA engineers. Meraki has always aimed to hire great collaborators, so this diverse set of individuals already works closely and effectively together. You will seek to align everyone to our most important objectives, offering a vision for the team and product that keeps them motivated and looking forward. <h2>The person in this role:</h2> <ul> <li>Works with the CTO, product management, and other senior engineering leaders to set the technical vision and short- and long-term plans for our wireless portfolio</li> <li>Leads recruiting strategy to build a diverse and inclusive team: driving decisions on who the team needs to hire, working with our recruiters to define requirements, and talking to candidates</li> <li>Mentors and coaches managers and senior engineers through technical and non-technical challenges</li> <li>Develops career plans for direct reports and helps them do the same for theirs</li> <li>Encourages thoughtful and creative ways to recognize achievement on the team</li> <li>Leads performance, compensation, and promotion review processes</li> <li>Provides thoughtful counsel as a member of senior engineering leadership</li> <li>Assists with engineering-wide initiatives (offsites, training, process evolution) several times per year</li> <li>Represents engineering at external events and speaks to Meraki’s mission and vision</li> <li>Serves as the highest escalation path for issues on the team</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a strong background and extensive software engineering experience (10+ years) building networking and systems software</li> <li>Have managed cross-functional teams greater than 10 engineers and are passionate about growing as a manager and a leader</li> <li>Have experience building a team, holding decisions on recruiting and organization design</li> <li>Have excellent communication skills and can articulate a compelling vision</li> <li>Have the empathy and emotional intelligence to lead a diverse group of engineers and managers at varying stages of their careers</li> <li>Have a BS, MS, or Ph.D in Computer Science or Engineering, or a related field</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great leaders come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Firmware
Remote within Canada
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Engineering Manager, Firmware

Remote within Canada,Remote within US,San Francisco,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to solve problems and answer questions about their networks. As an Engineering Manager, you will drive all technical aspects of embedded platform software delivery, including requirements definition and refinement, design, estimation, implementation, unit and system-level testing, as well as deployment. This team is a center of excellence for developing all of the MS embedded platforms. You will partner with Product Management, Hardware Engineering, and third-party vendors to define and execute the platform roadmap. You will also be growing the team, retaining talent, provide technical direction and career development opportunities, and nurture the team's culture of quality, teamwork, and inclusiveness. <h2>You are an ideal candidate if you have:</h2> <ul> <li>7+ years of technical leadership experience in embedded networking platform development</li> <li>3+ years experience managing teams who have shipped and supported embedded routing platforms</li> <li>Extensive board bring-up experience including but not limited to ARM and x86</li> <li>Good understanding of hardware architecture and schematics.</li> <li>Experience in coordinating and working with cross-functional teams, such as hardware, diagnostic and third-party vendors to ensure smooth operation and ship on time</li> <li>Participate in silicon and product roadmap decisions, provide schedules and resource estimates, and drive successful chip bring-up, validation, prototype/DevKit support, and eventual product mass deployment</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with modern C++ (C++11 and further)</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban)</li> <li>Experience with multi-core routing and networking platform development</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Full Stack
Remote within Canada
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Engineering Manager, Full Stack

Remote within Canada,Remote within US,San Francisco,

Meraki is making IT easier, faster, and smarter with technology that simply works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. We operate across Meraki’s entire product line, from firewalls, switches, and wireless routers to security cameras and application analytics. Dashboard drastically simplifies the process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers. In this role you will lead a 6-8 person team of extremely talented software engineers. You will provide architectural leadership, review designs, and prioritize the growth and development of your team members. You will be a strong mentor, nurturing an encouraging environment to enable the team to do their best work. You will enable a highly productive relationship among product management, design, and engineering. You have a relentless focus on user experience — you care that your team is building the features that will have the biggest impact on Meraki’s users. <h2>Example projects as an Engineering Manager:</h2> <ul> <li>Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</li> <li>Planning and tracking timelines for your team, ensuring efficient execution and communicating to relevant partners when things change.</li> <li>Working with our recruiters on targeted hiring efforts to make sure your team can meet the needs of the business.</li> <li>Working with senior engineers on your team to determine the direction of Dashboard’s API. Growing it to enable large customers to take advantage of Meraki features at an enormous scale, locally and globally.</li> <li>Working alongside Product Management to craft a feature development strategy that caters to Meraki’s largest customers, Service Providers, while maintaining Dashboard’s core simplicity.</li> <li>Leading the team to develop a framework that ensures Dashboard works well in multiple languages. The challenge is maintaining high quality translations through the use of automation and developer tools so that ongoing developer involvement is minimal.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Are interested in a leadership role because it allows you to work closely with others to help them achieve their best. Ideally, you have led teams of more than three people and are looking for an opportunity to take on more responsibility and lead a larger team.</li> <li>Have 5+ years of experience building systems that maintain a balance between time to market, usability, and incurring appropriate technical debt.</li> <li>Have experience writing code for large-scale production environments.</li> <li>Are adaptable and versatile, but also understand the business necessity of schedules, estimates, and deadlines.</li> <li>Have experience with one or more front-end frameworks such as React or Angular, and modern web frameworks like Ruby on Rails or Django.</li> </ul> <h2>Bonus points for experience with any of the following:</h2> <ul> <li>Mentoring individuals at different stages of their career</li> <li>Networking technologies</li> <li>Working closely with Product Management, UX, or Design teams</li> <li>Data analytics systems</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Full Stack (Health) (Remote)
Austin
United States

2021-07-26T13:00:52-04:00

Engineering – Software

Engineering Manager, Full Stack (Health) (Remote)

Austin,United States,

Meraki is making IT easier, faster, and smarter with technology that simply works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. We operate across Meraki’s entire product line, from firewalls, switches, and wireless routers to security cameras and application analytics. Dashboard drastically simplifies the process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers. In this role you will support a 6-8 person team of software engineers building new ways for our customers to keep their networks healthy. <h2>Example projects as an Engineering Manager:</h2> <ul> <li>Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</li> <li>Planning and tracking timelines for your team, ensuring efficient execution and communicating to relevant partners when things change.</li> <li>Working with our recruiters on targeted hiring efforts to make sure your team can meet the needs of the business.</li> <li>Working with senior engineers on your team to figure out the best way to build systems for analyze data in new ways. Growing those systems to enable large customers to take advantage of Meraki features at an enormous scale, locally and globally.</li> <li>Working alongside Product Management and Design to craft a feature development strategy that makes Dashboard the most intelligent network management system in the industry, while maintaining our core simplicity.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have led teams of more than three people and are looking for an opportunity to explore a new domain while nurturing the continued growth of a team.</li> <li>Have 5+ years of experience building systems that maintain a balance between time to market, usability, and incurring appropriate technical debt.</li> <li>Have experience writing code for large-scale production environments.</li> <li>Are adaptable and versatile, but also understand the business necessity of schedules, estimates, and deadlines.</li> <li>Have experience with one or more front-end frameworks such as React or Angular, and modern web frameworks like Ruby on Rails or Django.</li> </ul> <h2>Bonus points for experience with any of the following:</h2> <ul> <li>Mentoring individuals at different stages of their career</li> <li>Networking technologies</li> <li>Working closely with Product Management, UX, or Design teams</li> <li>Data analytics systems</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great managers come from a diverse set of backgrounds.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. #Li-Remote

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Engineering Manager, Network Switching
Austin
Chicago
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Engineering Manager, Network Switching

Austin,Chicago,Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and networking easier, faster, and smarter with technology that simply works! Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to solve problems and answer questions about their networks. As a manager on the MS software group, you will have a key role in defining and implementing the future for our switch products. You will direct a team of engineers, providing them technical mentorship as well as planning the team’s roadmap. Your team’s mission is to scope and build new features, actively integrate into our release process, investigate customer issues that arise, and enable your peer software teams to build cross-product features that work on all switch models. As a manager on the MS team, you will: <ul> <li>Direct your team to design and build features for the MS product line.</li> <li>Collaborate with our product management team to identify new features and scope out their specific needs.</li> <li> Select and follow appropriate agile and other software development principles so your team consistently delivers high quality, working software.</li> <li>Write performance reviews and encourage the professional growth of everyone on your team.</li> <li>Identify gaps in your team’s knowledge or ability to execute, and work with our recruiters to build out your team.</li> <li>Be a part of the leadership of the larger MS team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you have: <ul> <li>BS degree or equivalent in Computer Science, Computer Engineering or equivalent experience.</li> <li>6+ years of relevant work experience in system software development in the networking domain, especially switching.</li> <li>Interested in a leadership role because it allows you to work closely with others to help them achieve their best. Ideally you have at least a year of experience leading a team.</li> <li>Expertise with C/C++.</li> <li>Experience building rapidly growing systems that balance time to market, usability, reliability, and technical debt.</li> <li>Disciplined approach to development, testing, and quality.</li> <li>Excellent communication and presentation skills.</li> <li>Ability to adapt to changing situations.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering Manager, Systems Manager (Android) (Remote)
San Francisco
United States

2021-07-26T13:00:52-04:00

Engineering – Software

Engineering Manager, Systems Manager (Android) (Remote)

San Francisco,United States,

Meraki is making IT easier, faster, and smarter with technology that simply works. Our full stack teams build and maintain features, frameworks, and tools to craft an excellent user experience in Meraki’s Dashboard. We operate across Meraki’s entire product line, from firewalls, switches, and wireless routers to security cameras and application analytics. Dashboard drastically simplifies the process of deploying and configuring distributed networks, enabling customers to debug networking issues in real time from anywhere. Its rich data visualizations help users detect trends in network traffic and foot traffic alike. Meraki Engineers put the customer experience first, own projects from beginning to end, and are problem solvers. In this role you will support a 3-4 person team of software engineers growing our Android platform to help customer securely manage the devices coming on their network <h2>Example projects as an Engineering Manager:</h2> <ul> <li>Holding regular one-on-ones with your team, ongoing coaching and mentorship, writing performance evaluations, and compensation planning.</li> <li>Planning and tracking timelines for your team, ensuring efficient execution and communicating to relevant partners when things change.</li> <li>Working with our recruiters on targeted hiring efforts to make sure your team can meet the needs of the business.</li> <li>Working with senior engineers on your team to set direction of Android platform to enable large customers to onboard 100's of thousands of devices to their network</li> <li>Working alongside Product Management and Design to craft a feature development strategy that makes System Manager the best MDM in the industry, while maintaining our core simplicity.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Are interested in a leadership role because it allows you to work closely with others to help them achieve their best. You have led teams of more than three people and are looking for an opportunity to explore a new domain while nurturing the continued growth of a team.</li> <li>Have 3+ years of hands on management experience</li> <li>Have 5+ years of experience with Android and other mobile technologies and familiarity with web backend technologies, e.g. Ruby on Rails, Django, NodeJS</li> <li>Are adaptable and versatile, but also understand the business necessity of schedules, estimates, and deadlines.</li> </ul> <h2>Bonus points for experience with any of the following:</h2> <ul> <li>Mentoring individuals at different stages of their career</li> <li>Mobile Device Management</li> <li>Working closely with Product Management, UX, or Design teams</li> <li>Networking technologies</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that great managers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   #Li-Remote

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Engineering Program Manager (Cross functional / Cloud backend)
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Engineering Program Manager (Cross functional / Cloud backend)

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like our onsite gym with weekly fitness and yoga classes, daily catered lunch, and paid time off to volunteer, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. Are you ready to join the team? Meraki is seeking an experienced Engineering Program Manager for driving cross functional and cloud backend engineering programs. Come be part of the team that delivers groundbreaking products for businesses and organizations of all sizes. As a Technical Program Manager, you will work closely with our Engineering, Product Management and other cross functional teams to shepherd through all phases of development. Our goal is to deliver high quality products on time and within budget. <h2> You will be responsible for the following:</h2> <ul> <li>Manage cross functional programs for Meraki’s cloud backend</li> <li>Build and drive program plan with well managed dependencies and partner alignment</li> <li>Execute and supervise program deliverables, achievements, action items, technical dependencies, risks, and mitigation plans</li> <li>Work with product managers, engineering and architects to define priorities</li> <li>Understand product use cases and communicate technically with engineering and product teams</li> <li>Develop strong working relationships with cross-functional teams to best understand and deliver on business goals and priorities</li> <li>Prepare program status reports and executive briefings for various partner groups</li> <li>Adhere to metrics and governance for Meraki’s process and drive process improvements</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>Bachelors or higher degree in a related technical field or equivalent experience in software engineering</li> <li>3+ years of experience as Program Manager in software products, cloud backend technologies</li> <li>Must have a successful track record of timely delivery of programs</li> <li>Strong understanding of software development processes and Agile methodologies</li> <li>Excellent communication, interpersonal and presentation skills</li> <li>Experience working with project planning tools (Jira, Wrike, Confluence, Google Docs)</li> <li>Appetite for rapid changes and comfort with navigating through uncertain/ambiguous situations</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Firmware Application Framework Engineer (MX)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Firmware Application Framework Engineer (MX)

Remote within Canada,Remote within US,San Francisco,San Jose,

San Francisco, Remote within US, Remote within Canada <div id="main-content" class="wiki-content"> <div id="main-content" class="wiki-content"> The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. The MX connects customers to the greater internet and protects their traffic and systems. Simply tying together dynamic routing, security, software-defined networking decisions, cellular uplinks, wireless access, and much more is no easy feat. We need your help! As a Senior Firmware Application Framework Engineer on the MX Core team at Meraki, you will play a meaningful role in designing and developing frameworks and libraries to tie the sum total of networking technology together. You'll have the chance to modernize our embedded platform by building a strong foundation for network applications to be built, ran, managed, and diagnosed. Together, we'll build the best general purpose networking device focused on solving customer problems in the simplest way possible. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. Meraki believes that crafting the best products is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. </div> </div> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-EXAMPLEPROJECTSOFASENIORAPPLICATIONFRAMEWORKENGINEER:">EXAMPLE PROJECTS OF A SENIOR FIRMWARE APPLICATION FRAMEWORK ENGINEER:</h2> <div class="wiki-content"> <div class="wiki-content"> <ul> <li>Build a complete network application system using embedded Linux containers</li> <li>Design and implement a new management tunnel protocol focused on security and scalability</li> <li>Research state of the art Linux features and networking methods with the purpose of teaching others and applying them to our products</li> </ul> </div> </div> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-YOUAREANIDEALCANDIDATEIF:">YOU ARE AN IDEAL CANDIDATE IF:</h2> <div class="wiki-content"> <div class="wiki-content"> <ul> <li>You have demonstrated ability as a professional software engineer (4+ years)</li> <li>You have a technical degree or equivalent experience with a great foundation in computer science or software engineering</li> <li>You have familiarity in object-oriented languages like C++, Java, C#, etc.</li> <li>You can expertly work beyond the boundary of single languages or technologies to identify sophisticated bugs</li> <li>You would thrive within a small engineering team and are excited to seek open-ended problems</li> <li>You want to understand and leave your mark on how the internet works</li> </ul> </div> </div> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-BONUSPOINTSFOR:">BONUS POINTS FOR:</h2> <div class="wiki-content"> <div class="wiki-content"> <ul> <li>You have experience with containers, the Linux kernel, and Yocto</li> <li>You have understanding of common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS)</li> <li>You're eager to develop and apply modern techniques from open-source software and new Linux tools to embedded platforms</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div> </div> <h2>(Please apply directly to this link: <a href="https://grnh.se/405c1daa1us">https://grnh.se/405c1daa1us</a>)</h2>

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Firmware Test Automation Engineer - MV
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Firmware Test Automation Engineer - MV

San Francisco,

Meraki’s camera team is a growing, forward-thinking group building security cameras for the future. Our product blends the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. Testing security cameras presents a unique set of challenges; our devices interact heavily with the physical world, encountering a wide variety of conditions across the globe. As a member of our Firmware Test Automation team, you will rise to this challenge, partnering closely with firmware developers to deliver an outstanding experience for the users who depend on our product every day for safety, security, and business intelligence. You will work on upcoming and current devices, crafting imaginative automated simulations of the real-world environments and scenarios in which they are deployed. At your disposal will be a full suite of cameras, equipped with powerful (and ethical) computer vision technology based on machine learning, with a passionate, supportive, personal-growth oriented team by your side. <h2>About the role</h2> The MV Test Automation Team is responsible for ensuring the security and stability of a system that captures and records video, manages network connectivity, and enables advanced computer vision analytics, all seamlessly managed remotely via the cloud. Our test automation engineers help our firmware teams deliver and continuously improve this platform with high quality and confidence. <h2>What you will do:</h2> <ul> <li>Execute new product testbed operations to test products and software before market launch.</li> <li>Develop and execute test plans for new features before they ship to customers.</li> <li>Collaborate with our firmware engineers to execute test cases, understand test results, reproduce and investigate bugs.</li> <li>Work with third-party vendors to test bug fixes and new driver patches.</li> <li>Manually reproduce problems discovered during automated testbed operations and work directly with firmware engineers to investigate them.</li> <li>Partner with automation engineers to scale, improve and maintain testbed operations.</li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li>A technical degree or equivalent experience with a great foundation in the fundamentals of computer networking.</li> <li>5+ years of experience in creating and executing system-level test plans.</li> <li>Experience in analyzing system-level test results and identifying red flags within a test.</li> <li>Hands-on experience with at least one scripting language such as Ruby or Python.</li> <li>Experience with configuring and monitoring linux systems using command line tools and utilities.</li> <li>Effective communication skills and proven ability to collaborate with others.</li> <li>A passion for quality, an appetite for learning about software and systems, and a knack for breaking things to learn how to make them better.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Android Engineer, SM Platform
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Lead Android Engineer, SM Platform

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. For the past 10+ years, Meraki has had a singular focus on making IT simple yet powerful. A key part of an IT team's responsibilities includes provisioning, cataloging, and securing endpoint devices. Meraki's Systems Manager (SM) strives to simplify mobile device management as our world becomes an increasingly mobile place. The Systems Manager engineering team is committed to building the best and simplest endpoint solution for enterprises. We work as a small and lean team and wear many hats. As a Lead Android Engineer on the SM Platform team, you will work on building apps that facilitate device management, inventory, and policy enforcement on both company and personally owned Android devices. These apps have both user-facing features and background services to talk to Meraki's cloud and third-party APIs. You will have the opportunity to work across the full stack from pixel-perfect front ends to high-performance backend algorithms to improve how our product scales. Your work will run on hundreds of thousands of devices and you will have the ownership to impact customers who touch this tool on a global level. Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>What you will do:</h2> <ul> <li>Work with Product Management to identify, scope, and roadmap upcoming Android features and platform work</li> <li>Collaborate with UX design and research to identify and implement features and enhancements that solve customer's use cases</li> <li>Improve the team's tooling and processes that increase code quality and developer happiness</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering standard methodologies</li> <li>Be a unifying force connecting people and motivating others to do their best</li> </ul> <h2>You are ideal for this role if:</h2> <ul> <li>A bachelor's degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>8+ years of software development experience</li> <li>6+ years of experience in native Android development</li> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>Experience prototyping, shipping, and iterating on new products or complex features</li> <li>Have the ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product-oriented mindset with a deep desire to understand users</li> <li>Aren't afraid of rolling your sleeves up and working in all layers of the stack!</li> <li>Flourish within a small engineering team and are excited to tackle open-ended problems</li> <li>Metrics-driven and know how to track mobile performance over time and proactively address crashes/regressions</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing in Kotlin</li> <li>Experience with continuous integrations systems (ex: GitLab, TeamCity)</li> <li>Experience with testing frameworks and methodologies (ex: JUnit, Espresso, Roboelectric, Powermock)</li> <li>Have previously worked with Ruby on Rails and React or similar full-stack technologies</li> <li>Familiarity with Google's Android Enterprise APIs or Samsung's Knox SDK</li> <li>Have prior people management experience</li> </ul> Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Lead Full Stack Engineer

Remote within US,San Francisco,San Jose,

  <h2>San Francisco or San Jose</h2> <h2>Technical Lead</h2> At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2>   <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to solve important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other engineers make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2>   <ul> <li>Have 5+ years of experience writing professional production code and tests.</li> <li>Have 3+ years of experience in building rich web UIs with React (and Redux).</li> <li>Have 3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2>   <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Lead Full Stack Engineer

Remote within US,San Francisco,San Jose,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Full Stack Engineer, Dashboard
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Lead Full Stack Engineer, Dashboard

Remote within Canada,Remote within US,San Francisco,San Jose,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Site Reliability Engineer, Cloud Platform
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to handle and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering. Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient! <h2>Responsibilities:</h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster proven engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Member of Technical Staff, MS (Switching)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Member of Technical Staff, MS (Switching)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Member of Technical Staff, MS (Switching), you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Principal Architect, MX
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:55:48-04:00

Engineering – Software

Principal Architect, MX

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. <h2>About the team:</h2> You will join the MX Engineering team that is responsible for MX-platforms, SDWAN, security, routing, and cellular technology products. Our products are used in over a million network nodes and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Meraki MX team is responsible for delivering simple to use but very powerful, scalable, and groundbreaking cloud-managed appliances to customers. <h2>The opportunity:</h2> As the first Principal Architect on the MX team, you will be in charge of designing, developing, and implementing the architecture of various MX technologies such as SD-WAN, cellular, security, containers, routing, etc. The team will look up to you as a primary architect. This role needs a very experienced, hands-on, and hardworking engineer who can improve the current architecture, plan for next-generation architecture, and partner with Product Management and MX leads to define the next generation technical roadmap on merchant as well as custom silicon. Immediate opportunity in this role is in the data plane area. We are seeking an experienced architect, who has expertise in building embedded routing products from the ground up. We need a data plane architect, who can quickly understand current data plane implementation and work towards building next-generation data plane. Performance, scalability, and easy interaction of CP and data plane for feature velocity. Apart from data plane architecture, this role will also serve as the main architect in new product development, new technologies implementation for overall MX <h2>As a Principal Architect, you will:</h2> <ul> <li>Be at the forefront of architecture, design, and implementation of MX new generation of high-performance appliances and platforms</li> <li>Develop packet processing and routing capabilities across MX</li> <li>Participate and lead various architectural discussions</li> <li>Define the next generation product</li> <li>Guide the team of hardworking individual contributors to craft the architecture</li> </ul> <h2>We are looking for:</h2> <ul> <li>15+ years of working experience on data plane forwarding and control-plane configuration, signaling for embedded routing, and SD-WAN products.</li> <li>Contribution in the last 6+ years in routing data_plan and hand-on experience with routing product architecture</li> <li>Deep knowledge of routing protocols and SD-WAN</li> <li>Hands-on experience and crafting on more than one data plane technology across arm and x86. DPDK, NETMAP, VPP, CLICK</li> <li>Understanding and experience of L4 to L7 services (like load balancing flows, firewall, IPSec VPN, NAT, IPv6, remote access and various tunneling protocols), architectures, and algorithms</li> <li>Experience writing Linux user and kernel code for high-performance fabrics, I/O devices</li> <li>Successful delivery on multiple high-performance products</li> <li>In-depth knowledge of packet processing</li> <li>Ability to work independently as well as in a team</li> <li>Good communication skills and experience working with cross-functional teams</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Good understanding of VPP or CLICK data plane</li> <li>Merchant silicon SDKs from Broadcom, Marvell, EZchip, etc.</li> <li>Distributed packet processing across virtual and/ or fabric architecture</li> <li>Layer 2 / Layer 3 functionality, application-aware packet processing</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Principal Engineer, MX
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:55:48-04:00

Engineering – Software

Principal Engineer, MX

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the internet, and the internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. <h2>About the team:</h2> You will join the MX Engineering team that is responsible for MX-platforms, SDWAN, security, routing, and cellular technology products. Our products are used in over a million network nodes and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. Meraki MX team is responsible for delivering simple to use but very powerful, scalable, and groundbreaking cloud-managed appliances to customers. <h2>The opportunity:</h2> As the first Principal Engineer on the MX team, you will be in charge of designing, developing, and implementing the architecture of various MX technologies such as SD-WAN, cellular, security, containers, routing, etc. The team will look up to you as a primary architect. This role needs a very experienced, hands-on, and hardworking engineer who can improve the current architecture, plan for next-generation architecture, and partner with Product Management and MX leads to define the next generation technical roadmap on merchant as well as custom silicon. Immediate opportunity in this role is in the data plane area. We are seeking an experienced architect, who has expertise in building embedded routing products from the ground up. We need a data plane architect, who can quickly understand current data plane implementation and work towards building next-generation data plane. Performance, scalability, and easy interaction of CP and data plane for feature velocity. Apart from data plane architecture, this role will also serve as the main architect in new product development, new technologies implementation for overall MX <h2>As a Principal Engineer, you will:</h2> <ul> <li>Be at the forefront of architecture, design, and implementation of MX new generation of high-performance appliances and platforms</li> <li>Develop packet processing and routing capabilities across MX</li> <li>Participate and lead various architectural discussions</li> <li>Define the next generation product</li> <li>Guide the team of hardworking individual contributors to craft the architecture</li> </ul> <h2>We are looking for:</h2> <ul> <li>15+ years of working experience on data plane forwarding and control-plane configuration, signaling for embedded routing, and SD-WAN products.</li> <li>Contribution in the last 6+ years in routing data_plan and hand-on experience with routing product architecture</li> <li>Deep knowledge of routing protocols and SD-WAN</li> <li>Hands-on experience and crafting on more than one data plane technology across arm and x86. DPDK, NETMAP, VPP, CLICK</li> <li>Understanding and experience of L4 to L7 services (like load balancing flows, firewall, IPSec VPN, NAT, IPv6, remote access and various tunneling protocols), architectures, and algorithms</li> <li>Experience writing Linux user and kernel code for high-performance fabrics, I/O devices</li> <li>Successful delivery on multiple high-performance products</li> <li>In-depth knowledge of packet processing</li> <li>Ability to work independently as well as in a team</li> <li>Good communication skills and experience working with cross-functional teams</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Good understanding of VPP or CLICK data plane</li> <li>Merchant silicon SDKs from Broadcom, Marvell, EZchip, etc.</li> <li>Distributed packet processing across virtual and/ or fabric architecture</li> <li>Layer 2 / Layer 3 functionality, application-aware packet processing</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Backend Engineer (DE)
Remote within Canada
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Backend Engineer (DE)

Remote within Canada,Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our <a href="https://www.instagram.com/dogsofmeraki/">startup vibe</a>. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion of requests to our devices 24/7/365. <h2>About the role</h2> In near real time, Cisco Meraki collects massive amounts of data from its devices all over the world. We write nearly 7 million data points each second globally every day. With this data, we help to power Dashboard and allow our customers insight into the state of their networks. As a member of the Data Engineering team, you will develop, scale, and maintain our dashboard and the lower-layer ETL pipelines that power it. You will work with many different people within Engineering and throughout Cisco Meraki to help build the infrastructure and data pipelines to power their data-driven decisions. You will also help scale our systems to handle ever increasing amounts of data points and requests. <h2>What you will do:</h2> <ul> <li>Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li>Build systems that process raw data and create intuitive and interesting insights for our customers.</li> <li>Design systems to ensure fast, reliable, and scalable delivery of data across our cloud.</li> <li>Work with various groups within Cisco Meraki to understand their and our customers’ data requirements and requests.</li> </ul> <h2>About you</h2> <ul> <li>Experience and passion for analyzing, scaling, and debugging large systems.</li> <li>Excitement for working with large data sets in real-time.</li> <li>Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li>Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, Go).</li> <li>You take a focused, organized approach to development, testing, and quality.</li> <li>You're passionate about what you're doing and ignite people around you.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. <h2>Bonus points for:</h2> <ul> <li>Experience working with a real-time compute and streaming infrastructure (Kafka, Flink, Storm, Spark, etc).</li> <li>Experience with microservice architectures</li> <li>Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Personal projects or contributions to open-source projects.</li> </ul> <h2>Life at Cisco Meraki</h2> We are passionate about building real products that <a href="https://youtu.be/CYxHEKPFbqY">our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and a team that values your contributions. The Backend Group is called the Exploding Whales. Interested to learn why? Just message us.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on <a href="https://twitter.com/womenofmeraki">Twitter</a> and <a href="https://www.instagram.com/womenofmeraki/">Instagram</a>.</li> <li>Actionable and candid feedback on a regular basis following <a href="https://www.radicalcandor.com/">Radical Candor</a>.</li> <li>Delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> <li>Paid time off to volunteer, and much more.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
United Kingdom

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Backend Engineer (Network Service)

United Kingdom,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2021-07-27T13:59:06-04:00

Engineering – Software

Senior Backend Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Database Engineer (DI)
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Database Engineer (DI)

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our <a href="https://www.instagram.com/dogsofmeraki/">startup vibe</a>. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion of requests to our devices 24/7/365. <h2>About the role</h2> In near real time, Cisco Meraki collects massive amounts of data from its devices all over the world. We write nearly 7 million data points each second globally every day. This data, helps power our Dashboard and gives our customers insight into the state of their networks. As a member of the Data Infrastructure team, you will administer, scale, secure, and maintain our on-prem relational and non-relational database systems. You will work with all Engineering teams throughout Cisco Meraki guiding them towards best practices to meet the data requirements for their use cases. <h2>What you will do:</h2> <ul> <li>Work alongside our SRE teams to plan, administer, maintain and secure our PostgreSQL infrastructure across our backend</li> <li>Ensure systems are running at the highest possible performance level by analyzing and tuning queries</li> <li>Review database changes requested by engineering teams for impacts to database designs, design standards, data conversions, naming standards, and documentation</li> <li>Learn about the data and it’s used to make recommendations for improvements in how it is stored and processed</li> <li>Work with Data Engineering team to design, build and maintain ETL pipelines for PG</li> <li>Develop procedures and scripts for data migration</li> <li>Guide engineers on performance tuning and optimization, query optimization, index tuning, caching, buffer tuning, etc.</li> <li>Perform operational DBA duties: installation, database upgrades, patching, implement backup/recovery and monitoring procedures, capacity planning, and site failover/switchover</li> <li>Automate schema management with tools like Liquibase, ActiveRecords, etc.</li> <li>Support architectural changes with new database environments in both public and private clouds</li> </ul> <h2>About you</h2> <ul> <li>Deep knowledge and experience designing and maintaining PostgreSQL relational databases</li> <li>Experience building and maintaining complex mission-critical production database systems</li> <li>Experience analyzing issues holistically, from the application tier through the database, down to the storage</li> <li>Proven track record of automating tasks</li> <li>Working knowledge of relational database internals (locking, consistency, serialization, recovery paths)</li> <li>Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, etc.</li> <li>Working knowledge of at least one scripting language (shell, Python, Perl)</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. <h2>Life at Cisco Meraki</h2> We are passionate about building real products that <a href="https://youtu.be/CYxHEKPFbqY">our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li>A supportive and fun environment and a team that values your contributions. The Backend Group is called the Exploding Whales. Interested to learn why? Just message us.</li> <li>A lot of opportunities for professional and personal growth via employee-led groups. Check out one of our groups — Women of Meraki on <a href="https://twitter.com/womenofmeraki">Twitter</a> and <a href="https://www.instagram.com/womenofmeraki/">Instagram</a>.</li> <li>Actionable and candid feedback on a regular basis following <a href="https://www.radicalcandor.com/">Radical Candor</a>.</li> <li>Delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> <li>Paid time off to volunteer, and much more.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Engineering Manager, Core Product
Remote within Canada
Remote within US
San Francisco
United States

2021-07-27T14:50:02-04:00

Engineering – Software

Senior Engineering Manager, Core Product

Remote within Canada,Remote within US,San Francisco,United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and networking easier, faster, and smarter with technology that simply works!  Our product portfolio consists of switches, routers, cameras, and many other devices, each supported by their own engineering team. As members of the Core Product team we develop and maintain features and components that span multiple products, and we work closely with other engineering teams to set coding quality, maintainability, testing, and documentation standards. Our customers aren’t limited to those who buy Meraki equipment; we measure our success by the experience of everyone who interacts with our product, from other teams across the organization to the end users of our customers’ networks. We’re looking for an experienced engineering manager to help lead and grow our team. Meraki believes the quality of our products is dependent on that of our teams. We place a high value on cultivating the growth and development of our people. You will be an important person to help us deliver on this promise. Examples of your responsibilities: <ul> <li style="font-weight: 400;">Set the tone for the team to foster an inclusive, diverse, collaborative environment where people thrive</li> <li style="font-weight: 400;">Remove roadblocks, provide mentorship, set up professional and personal goal development, and ensure the team is achieving their full potential</li> <li style="font-weight: 400;">Partner with other engineering groups to identify coding/design pain points and distill them into actionable projects</li> <li style="font-weight: 400;">Partner with product security and engineering teams to ensure components, libraries, and build systems are maintained at secure versions</li> <li style="font-weight: 400;">Partner with Customer Support to identify serviceability tools that allow them to debug issues with our products rather than relying on Engineering teams</li> </ul> You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">Managed and inspired high-performing developers</li> <li style="font-weight: 400;">Established relationships with other engineering teams and successfully navigated tradeoffs between short-term customer facing commitments and longer-term engineering quality requirements</li> <li style="font-weight: 400;">Led a team that has successfully developed and maintained critical components to high quality standards</li> </ul> Bonus points for having experience with: <ul> <li style="font-weight: 400;">Developing in languages such as C++, C, and Golang</li> <li style="font-weight: 400;">Coding computer networking or distributed systems</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from a diverse set of backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. #LI-Remote

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Senior Firmware Application Framework Engineer (MX)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Firmware Application Framework Engineer (MX)

Remote within Canada,Remote within US,San Francisco,San Jose,

The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. The MX connects customers to the greater internet and protects their traffic and systems. Simply tying together dynamic routing, security, software-defined networking decisions, cellular uplinks, wireless access, and much more is no easy feat. We need your help! As a Senior Firmware Application Framework Engineer on the MX Core team at Meraki, you will play a meaningful role in designing and developing frameworks and libraries to tie the sum total of networking technology together. You'll have the chance to modernize our embedded platform by building a strong foundation for network applications to be built, ran, managed, and diagnosed. Together, we'll build the best general purpose networking device focused on solving customer problems in the simplest way possible. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. Meraki believes that crafting the best products is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-EXAMPLEPROJECTSOFASENIORAPPLICATIONFRAMEWORKENGINEER:">EXAMPLE PROJECTS OF A SENIOR FIRMWARE APPLICATION FRAMEWORK ENGINEER:</h2> <ul> <li>Build a complete network application system using embedded Linux containers</li> <li>Design and implement a new management tunnel protocol focused on security and scalability</li> <li>Research state of the art Linux features and networking methods with the purpose of teaching others and applying them to our products</li> </ul> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-YOUAREANIDEALCANDIDATEIF:">YOU ARE AN IDEAL CANDIDATE IF:</h2> <ul> <li>You have demonstrated ability as a professional software engineer (7+ years)</li> <li>You have a technical degree or equivalent experience with a great foundation in computer science or software engineering</li> <li>You have familiarity in one or more of the object-oriented languages like C++, Java, C#, etc.</li> <li>You can expertly work beyond the boundary of single languages or technologies to identify sophisticated bugs</li> <li>You would thrive within a small engineering team and are excited to seek open-ended problems</li> <li>You want to understand and leave your mark on how the internet works</li> </ul> <h2 id="JD:Grade10-SeniorApplicationFrameworkEngineer(MX)-FY21Q3-BONUSPOINTSFOR:">BONUS POINTS FOR:</h2> <ul> <li>You have experience with containers, the Linux kernel, and Yocto</li> <li>You have understanding of common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS)</li> <li>You're eager to develop and apply modern techniques from open-source software and new Linux tools to embedded platforms</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Firmware Engineer - MS (Switches)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Senior Firmware Engineer - MS (Switches)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Member of Technical Staff, MS (Switching), you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Front End Engineer, Dashboard Platform
Remote within Canada
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Front End Engineer, Dashboard Platform

Remote within Canada,Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's Dashboard Platform team is a growing group of dedicated engineers who build and maintain the frameworks, tools, and services that enable other programmers to do their best work for our customers. As a group, we believe in building things that bring happiness to the engineers who work with them, especially when those engineers are our future selves! We're looking for like-minded individuals to join our team. As a Front End Engineer on the team, your work on our Design System will modernize the Meraki Dashboard -- the tool our customers use to manage their networks and equipment -- from standardizing on React and rolling out a new design direction, to unlocking our ability to reimagine what Dashboard can be in collaboration with our product management, user experience, and product engineering teams. Meraki believes that the quality of our product is dependent on growing our engineers. We place a high value on nurturing the development of everyone on our team. We foster an open and encouraging workplace where everybody is given the opportunity to succeed. <h2>What you will do:</h2> <ul> <li>Contribute to our library of Design System components in React</li> <li>Apply our new component library to our high-traffic enterprise web application</li> <li>Build tooling to better enable hundreds of engineers to deliver meaningful experiences to our customers</li> <li>Unlock the future of Meraki’s Dashboard</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have proven experience designing, developing, and testing web applications</li> <li>Have demonstrated ability programming in JavaScript, HTML/CSS/SASS/LESS, webpack, React, and Redux (or similar libraries)</li> <li>Consider testing an integral part of the development process (and have experience with Jest and React Testing Library)</li> <li>Are passionate about what you do and energize the people around you</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience using and/or building Design Systems</li> <li>Experience building tools for engineers</li> <li>Experience with Ruby on Rails, RSpec, and PostgreSQL</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Developer
Malmö

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Full Stack Developer

Malmö,

Meraki is paving the way to make Internet and Internet-powered devices easier than ever before. We enable organizations everywhere, from local libraries to hospitals to corporations operating worldwide, to focus on their mission and have networks that simply work. In addition to that, we have a groundbreaking family of security cameras that uses Meraki’s cloud infrastructure to deliver easy-to-implement machine learning and computer vision to our customers. Cisco Meraki recently acquired Modcam to make our line of cameras even smarter. We’re looking for a senior full stack web developer to join our team in Malmo. Meraki uses computer vision and machine learning on cameras that allows retail customers to track, monitor and analyse people, anonymously. This role, among other things, will be focused on developing a simplified setup and installation experience for the Modcam retail experience as well as end user facing tools to visualize and analyze business data. This role will cover a wide range of technologies ranging from databases to UI component implementation. While you will report to and initially be the sole dedicated web technology engineer in the Malmo team you will be a natural member of a larger team of engineers in San Francisco. Meraki believes the quality of our products is dependent on the quality of our teams. We place a high value on encouraging the growth and development of our employees. We value collaboration. We give and get feedback early and often, share what we know, and learn from each other. <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Plan and execute the implementation of a number of critical web application tools for the configuration of customer hardware products and their function in and relation to the physical world.</li> <li style="font-weight: 400;">Craft sophisticated and specialized tools for displaying and interacting with diverse forms of customer data.</li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li style="font-weight: 400;">Built and deployed large scale solutions that cater functionality to large numbers of users.</li> <li style="font-weight: 400;">Long and demonstrable experience with modern web tools and frameworks including React, Ruby/Rails and NodeJS.</li> <li style="font-weight: 400;">A deep interest and understanding of backend development with experience in areas such as database engines, mem caching and scaling considerations.</li> <li style="font-weight: 400;">A genuine interest and curiosity about trends and methodologies. Keeping up to speed with technology, with a clear understanding of the balance between innovative and stable.</li> <li style="font-weight: 400;">Established relationships with product teams (including UX design and product management) and worked cross functionally to define and prioritize problems.</li> <li style="font-weight: 400;">A good knowledge and experience in test driven development.</li> <li style="font-weight: 400;">5+ years of experience in a similar role.</li> </ul> <h2>Nice to Have:</h2> <ul> <li style="font-weight: 400;">Visual design skills.</li> <li style="font-weight: 400;">Previous experience in the data science field and/or complex data visualisations.</li> </ul> Does this sound like you? We’d love to hear from you! Please include a link to your online portfolio. Drop us a line even if you don’t have all the points above. That’s a lot of different areas of responsibility! We will help you pick them up because we believe that excellent engineers come from<a href="https://medium.com/cisco-meraki/sky-high-career-growth-in-a-grounded-community-3f92f96c198e"> a diverse set of backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can envision new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Full Stack Engineer

Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer, Dashboard
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Full Stack Engineer, Dashboard

Remote within Canada,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Member of Technical Staff, MS (Switching)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Senior Member of Technical Staff, MS (Switching)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Member of Technical Staff, MS (Switching), you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Privacy Engineer
United States

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Privacy Engineer

United States,

  As a Senior Privacy Engineer at Meraki, you will be a key member of a team that advances privacy by design, privacy engineering standards, and privacy goals of security and compliance in our products, services, and enterprise. You will partner with teams across the organization using your data privacy expertise to promote engineering opportunities focused on the data being processed to build privacy into development pipelines. You will use your passion for privacy engineering to build in, by design, the controls determined will meet Meraki's regulatory, legal, and business policy as a technology provider, data processor, and/or data controller.   Meraki Privacy Engineers affect change across the entire stack, from the UI and backend to the device firmware. By acting as a guardian of our customers’ data, you will have a direct, immediate, and significant impact on our customers and the hundreds of millions of users who rely on Meraki access points, switches, security appliances, cameras, and mobile device management solutions every single day to protect their privacy.   At Meraki, we are passionate about building real products that our customers love! We believe in fostering a positive culture by hiring, mentoring, and empowering smart, helpful, humble people and providing equal opportunities for all employees to thrive. With the support of management, we constantly look within for ways to improve organizationally. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe. We are confident you will love it here!   Example projects for a senior security engineer: <ul> <li style="font-weight: 400;">Conduct Privacy Assessment of complex cloud-based systems</li> <li style="font-weight: 400;">Develop and Manage Risk Treatment Plan</li> <li style="font-weight: 400;">Manage Exceptions</li> <li style="font-weight: 400;">Support, Guide, and Enable teams for effective management of potential privacy risks</li> <li style="font-weight: 400;">Work with engineers and leaders to help prioritize and remediate privacy risks</li> <li style="font-weight: 400;">Collaborate with software engineers across product teams to refine the privacy of our cloud technologies and deployment practices</li> </ul>   You are an ideal candidate if you: <ul> <li style="font-weight: 400;">Passion for data privacy</li> <li style="font-weight: 400;">Promote Privacy by Design principles and can advocate for implementation best practices across development lifecycle</li> <li style="font-weight: 400;">Have 5+ years of experience in security or compliance testing and architecture review</li> <li style="font-weight: 400;">Feel comfortable using Linux and analyzing code written in multiple high-level programming languages, such as Ruby, Python, Scala, C/C++, or Javascript</li> <li style="font-weight: 400;">Can lead major initiatives and drive projects to completion</li> <li style="font-weight: 400;">Have the ability to explain sophisticated privacy problems and provide expert advice on privacy engineering and design practices</li> </ul>   Bonus points for: <ul> <li style="font-weight: 400;">Experience with enterprise cloud solutions and serverless applications</li> <li style="font-weight: 400;">A BS/MS/Ph.D in Computer Science, Computer Engineering, Information Security, Security Engineering, or a STEM field</li> <li style="font-weight: 400;">Experience using source-level debuggers, hardware/JTAG debuggers, network protocol analyzers, or logic analyzers to diagnose problems at all layers of the system</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.     #LI-Remote 

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Senior Release Engineer
Remote within US
San Francisco
San Jose

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Release Engineer

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Release Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment for all products. You will also be responsible for coordinating and performing the product releases into Meraki’s Federal and PCI environments. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. <h2>Responsibilities:</h2> <ul> <li>Coordinate and oversee application releases into Meraki’s secure and certified environments</li> <li>Perform required gating activities to ensure successful deployments and environment availability</li> <li>Communicate release information effectively to team members and release stakeholders</li> <li>Build and/or maintain tools to automate the processes that introduce change to the environment</li> <li>Build and/or maintain tools to automate the generation of reports for meeting our compliance needs</li> <li>Assist with complex problem resolution and debugging</li> <li>Offer improvements for processes and procedures for development teams to utilize when releasing applications, ensuring the stability and integrity of our environments</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a software development background with 5+ years of experience coding with languages like Ruby, Scala, Python.</li> <li>Experience with modern Unix/Linux operating systems/distributions.</li> <li>Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Ability to quickly learn new and existing technologies</li> <li>A deep passion for SRE/DevOps and running highly resilient/automated systems.</li> <li>Experience with creating, supporting and releasing to Federal/PCI environments is a plus.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Security Engineer
Remote within US
San Francisco

2021-07-26T16:46:20-04:00

Engineering – Software

Senior Security Engineer

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a senior member of the Security Operations team, you will have a substantial impact on the security of millions of Cisco Meraki users all around the world. We are looking for people who are passionate about building full stack security tools and have substantial experience developing in a containerized cloud/data center hybrid environment. <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Keyresponsibilities:">Key responsibilities:</h2> <ul> <li>Build and maintain custom security tools and services such as:</li> <li>AWS-based SIEM solution</li> <li>Monitoring and anomaly detection tooling</li> <li>Automated certificate renewal and PKI infrastructure</li> <li>Incident response automation</li> <li>Deploy and tune vendor solutions to feed data into our detection stack, such as:</li> <li>Intrusion detection systems</li> <li>File integrity monitoring</li> <li>Vulnerability scanners</li> <li>Partner with the greater security team as well as our product and infrastructure teams to build scalable and user-friendly security tooling</li> <li>Build seamless integrations between our tools, Meraki’s development stack, and the broader Cisco security infrastructure</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of full-stack development experience in Ruby or Python</li> <li>Have experience in web, database, information, and/or infrastructure security</li> <li>Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li>Have experience developing in a hybrid environment utilizing AWS or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to escalations quickly</li> <li>Are excited to champion security as a first-class concern</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Proven track record to ship in a dynamic environment</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-AboutMeraki">About Meraki</h2> At Meraki we are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise scale networks using a simple point and click interface. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of food and drinks. Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Security Operations Engineer (Detection and Response) (Remote)
Remote within US
San Francisco

2021-07-26T16:46:20-04:00

Engineering – Software

Senior Security Operations Engineer (Detection and Response) (Remote)

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a senior member of the Security Operations team, you will have a substantial impact on the security of millions of Cisco Meraki users all around the world. We are looking for people who are passionate about building full stack security tools and have substantial experience developing in a containerized cloud/data center hybrid environment. <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Keyresponsibilities:">Key responsibilities:</h2> <ul> <li>Build and maintain custom security tools and services such as:</li> <li>AWS-based SIEM solution</li> <li>Monitoring and anomaly detection tooling</li> <li>Automated certificate renewal and PKI infrastructure</li> <li>Incident response automation</li> <li>Deploy and tune vendor solutions to feed data into our detection stack, such as:</li> <li>Intrusion detection systems</li> <li>File integrity monitoring</li> <li>Vulnerability scanners</li> <li>Partner with the greater security team as well as our product and infrastructure teams to build scalable and user-friendly security tooling</li> <li>Build seamless integrations between our tools, Meraki’s development stack, and the broader Cisco security infrastructure</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of full-stack development experience in Ruby or Python</li> <li>Have experience in web, database, information, and/or infrastructure security</li> <li>Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li>Have experience developing in a hybrid environment utilizing AWS or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to escalations quickly</li> <li>Are excited to champion security as a first-class concern</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Proven track record to ship in a dynamic environment</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-AboutMeraki">About Meraki</h2> At Meraki we are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise scale networks using a simple point and click interface. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of food and drinks. Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.       #LI-Remote 

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Senior Security Operations Engineer (Detection and Response) (Remote)
Remote within US
San Francisco

2021-07-26T16:46:20-04:00

Engineering – Software

Senior Security Operations Engineer (Detection and Response) (Remote)

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a senior member of the Security Operations team, you will have a substantial impact on the security of millions of Cisco Meraki users all around the world. We are looking for people who are passionate about building full stack security tools and have substantial experience developing in a containerized cloud/data center hybrid environment. <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Keyresponsibilities:">Key responsibilities:</h2> <ul> <li>Build and maintain custom security tools and services such as:</li> <li>AWS-based SIEM solution</li> <li>Monitoring and anomaly detection tooling</li> <li>Automated certificate renewal and PKI infrastructure</li> <li>Incident response automation</li> <li>Deploy and tune vendor solutions to feed data into our detection stack, such as:</li> <li>Intrusion detection systems</li> <li>File integrity monitoring</li> <li>Vulnerability scanners</li> <li>Partner with the greater security team as well as our product and infrastructure teams to build scalable and user-friendly security tooling</li> <li>Build seamless integrations between our tools, Meraki’s development stack, and the broader Cisco security infrastructure</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Youareanidealcandidateifyou:">You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years of full-stack development experience in Ruby or Python</li> <li>Have experience in web, database, information, and/or infrastructure security</li> <li>Know and love learning about the latest security tools, infrastructure, and industry best practices</li> <li>Have experience developing in a hybrid environment utilizing AWS or other cloud providers</li> <li>Enjoy working across and being a resource for other engineers and sharing your knowledge of secure coding practices</li> <li>Have experience on a pager rotation where you responded to escalations quickly</li> <li>Are excited to champion security as a first-class concern</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Know and recognize common vulnerability types, including SQL/command injection, XSS, CSRF, and SSRF</li> <li>Experience with IoT platforms, large-scale distributed systems, and/or client-server architectures</li> <li>Proven track record to ship in a dynamic environment</li> </ul> <h2 id="JD:G10-SecurityOperationsDetectionandResponseEngineer-FY21Q3-AboutMeraki">About Meraki</h2> At Meraki we are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise scale networks using a simple point and click interface. We are passionate about building real products that our customers love. We believe in fostering a positive culture by hiring, coaching, and empowering smart, helpful, humble people. With the support of management, we constantly look within for ways to improve organizationally. Finally, we maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge, stocked full of food and drinks. Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.       #LI-Remote 

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Senior Site Reliability Engineer, Cloud Platform
Sydney

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Site Reliability Engineer, Cloud Platform

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.   Cisco Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centres. Our customers depend on the Meraki cloud to run and supervise their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.   In this role, you're going to have the outstanding opportunity to architect, build and support our platform as a service (PaaS). You will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to handle and scale difficult, high-performance distributed systems. You will have visibility and impact across all of Engineering.   Be prepared to join a team that contributes to and evangelizes engineering's best approaches and standards! We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to tackle problems which help them be more efficient!   Responsibilities: <ul> <li>Design, implement and handle a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other specialists on the team to foster confirmed engineering principles and represent our engineering values</li> <li>Able to use both technical and relational skills to lead large scale projects to completion.</li> <li>Provide additional support for other cloud technologies (eg: OpenStack).</li> </ul>   An ideal candidate: <ul> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>You can do both sides of DevOps: fix, write and review code in various object-oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>Come with prior experience in public cloud (AWS, GCP or others).</li> <li>Automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can tackle complex technical issues, and design robust, scalable systems.</li> </ul>   Wonder what it’s like work for Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, and many other generous benefits! We have created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page: https://meraki.cisco.com/jobs   We look forward to talking with you soon!       Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Cloud Platform
Remote within US
San Francisco

2021-07-27T19:38:09-04:00

Engineering – Software

Senior Site Reliability Engineer, Cloud Platform

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to handle and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering. Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient! <h2>Responsibilities:</h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster proven engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>You enjoy mentoring and coaching other specialists, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Infrastructure
Brisbane
Melbourne
San Francisco
Sydney

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Site Reliability Engineer, Infrastructure

Brisbane,Melbourne,San Francisco,Sydney,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar! In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki and to ensure it meets the needs of the various platforms supported within Software Engineering. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites. You will responsible for the design, development and operational aspects of the global infrastructure which supports our private cloud. We believe in automating manual tasks with the right tools. This involves designing, building and running automated systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. We embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. Projects include: <ul> <li>Designing and deploying new IaaS architecture to provide private cloud to internal partners by using tools like OpenStack.</li> <li>Designing and deploying tooling and framework to facilitate the transition to a hybrid-cloud world.</li> <li>Building an automated service lifecycle platform to lead the full lifecycle of all infrastructure (server, storage, network and site).</li> <li>Developing comprehensive monitoring tools that provide visibility into the performance and reliability of our infrastructure.</li> <li>Automating testing infrastructure to accelerate the velocity at which we can deploy changes.</li> </ul> You are an ideal candidate if you: <ul> <li>5+ years of work experience in software development, particularly in cloud systems, networking, distributed systems, databases, and data processing frameworks</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and automate all the things.</li> <li>Have previous experience working with cloud management platforms: OpenStack, CloudStack, etc.</li> <li>Have experience working on production systems where you responded to issues to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> Bonus points for: <ul> <li>Experience with SRE/dev-ops/infrastructure tasks</li> <li>Experience with private cloud management platforms (OpenStack)</li> <li>Interesting personal projects or contributions to open-source projects</li> <li>A BS/MS/Ph.D in Computer Science, Computer Engineering, or a STEM field</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Senior Software Engineer, Cloud Network Services
United States

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Software Engineer, Cloud Network Services

United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, security appliances, wireless access, sensors, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love.  As a Senior Cloud Network Services Engineer, you will be part of a growing cross-functional team that is enriching the Meraki portfolio to include cloud-based networking and security delivered as a service to our customers for our own data centers. You will have impact by contributing to software that is part of a massive distributed system of embedded network devices and cloud services deployed around the globe. Your code will run from the cloud to the data center to the branch, underpinning the services that keep millions of networks running, freeing our customers to focus on what is most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">Fluency in C, C++, Go, Rust</li> <li style="font-weight: 400;">5+ years experience in a production software engineering environment</li> <li style="font-weight: 400;">Experience developing and troubleshooting in a Linux environment</li> <li style="font-weight: 400;">Experience working with and writing concurrent programs</li> <li style="font-weight: 400;">Understanding of OS fundamentals and experience working in both kernel and user space</li> <li style="font-weight: 400;">Foundational IP networking knowledge </li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Linux kernel development</li> <li style="font-weight: 400;">High speed networking dataplane development experience (VPP, eBPF, P4, DPDK)</li> <li style="font-weight: 400;">Experience with container orchestration </li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li style="font-weight: 400;">Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li style="font-weight: 400;">Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li style="font-weight: 400;">Scripting skills in Ruby or Python</li> <li style="font-weight: 400;">Experience working with version control, specifically Git</li> <li style="font-weight: 400;">Experience with Yocto</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Firmware - MS
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Senior Software Engineer, Firmware - MS

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Software Engineer, Firmware - MS, you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, MR Features Remote
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Software Engineer, MR Features Remote

Remote within US,San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki MR is an enterprise-grade wireless (Wi-Fi) access point platform, and is one of the fastest growing product line! The access point products are cloud-managed, but the core logic for Application recognition, User segmentation, Secure connection happens at the edge, enabling secure & reliable wireless connectivity. As a core features engineer, you will be responsible for architecting and implementing Enterprise class features that improve the reliability, simplicity, and performance of our products. You will have the opportunity to work across our stack developing software that spans from device drivers and routing code all the way up to our distributed, cloud-hosted backend. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>Example projects for a MR Features Engineer:</h2> <ul> <li>Implementing or extending core networking features in our products like adding policy management, firewall, segmenting Wi-Fi users, extending IPv6 support,</li> <li>Integrate with Cisco's cloud security, design smart upgrades for Meraki products, design highly secured and web based authentication for Wi-Fi users.</li> <li>Implement real-time telemetry from the MRs using MQ Telemetry Transport protocols often used in IoT application</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MR product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years professional experience programming in C or C++.</li> <li>You have understanding of core networking protocols in OSI layers 3 through 7 (IPv4/6, TCP/UDP, DNS, DHCP, ARP, HTTP, TLS)</li> <li>Understanding of OS fundamentals and experience working in both kernel space and user space</li> <li>Have effective communication skills and a strong ability to collaborate with others</li> <li>Are self-motivated and willing to learn new things and take on new challenges</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with product management to gather requirements to innovate MR product</li> <li>Have the opportunity to work across teams to design cross team features</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Basic Understanding of wireless protocols (Wi-Fi, Bluetooth, 4G/5G)</li> <li>Experience with Yocto, Jenkins, and Git</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Senior Software Engineer, Network Service
United States

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Software Engineer, Network Service

United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, security appliances, wireless access, sensors, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love.  As a Senior Software Engineer, Network Service, you will be part of a growing cross-functional team that is enriching the Meraki portfolio to include cloud-based networking and security delivered as a service to our customers for our own data centers. You will have impact by contributing to software that is part of a massive distributed system of embedded network devices and cloud services deployed around the globe. Your code will run from the cloud to the data center to the branch, underpinning the services that keep millions of networks running, freeing our customers to focus on what is most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">Fluency in C, C++, Go, Rust</li> <li style="font-weight: 400;">5+ years experience in a production software engineering environment</li> <li style="font-weight: 400;">Experience developing and troubleshooting in a Linux environment</li> <li style="font-weight: 400;">Experience working with and writing concurrent programs</li> <li style="font-weight: 400;">Understanding of OS fundamentals and experience working in both kernel and user space</li> <li style="font-weight: 400;">Foundational IP networking knowledge </li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Linux kernel development</li> <li style="font-weight: 400;">High speed networking dataplane development experience (VPP, eBPF, P4, DPDK)</li> <li style="font-weight: 400;">Experience with container orchestration </li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li style="font-weight: 400;">Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li style="font-weight: 400;">Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li style="font-weight: 400;">Scripting skills in Ruby or Python</li> <li style="font-weight: 400;">Experience working with version control, specifically Git</li> <li style="font-weight: 400;">Experience with Yocto</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Network Systems
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Senior Software Engineer, Network Systems

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Virtual Network Functions
United States

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Software Engineer, Virtual Network Functions

United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, security appliances, wireless access, sensors, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love.  As a Senior Software Engineer, Virtual Network Functions, you will be part of a growing cross-functional team that is enriching the Meraki portfolio to include cloud-based networking and security delivered as a service to our customers for our own data centers. You will have impact by contributing to software that is part of a massive distributed system of embedded network devices and cloud services deployed around the globe. Your code will run from the cloud to the data center to the branch, underpinning the services that keep millions of networks running, freeing our customers to focus on what is most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. You are an ideal candidate if you have: <ul> <li style="font-weight: 400;">Fluency in C, C++, Go, Rust</li> <li style="font-weight: 400;">5+ years experience in a production software engineering environment</li> <li style="font-weight: 400;">Experience developing and troubleshooting in a Linux environment</li> <li style="font-weight: 400;">Experience working with and writing concurrent programs</li> <li style="font-weight: 400;">Understanding of OS fundamentals and experience working in both kernel and user space</li> <li style="font-weight: 400;">Foundational IP networking knowledge </li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Linux kernel development</li> <li style="font-weight: 400;">High speed networking dataplane development experience (VPP, eBPF, P4, DPDK)</li> <li style="font-weight: 400;">Experience with container orchestration </li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li style="font-weight: 400;">Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li style="font-weight: 400;">Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li style="font-weight: 400;">Scripting skills in Ruby or Python</li> <li style="font-weight: 400;">Experience working with version control, specifically Git</li> <li style="font-weight: 400;">Experience with Yocto</li> <li style="font-weight: 400;">Excellent communication and presentation skills</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior/Staff Software Engineer - Config Team
London

2021-07-26T13:00:52-04:00

Engineering – Software

Senior/Staff Software Engineer - Config Team

London,

<h2>About Cisco Meraki</h2> The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighbourhood cafes to renowned universities to airports to global hospitality groups operating thousands of sites. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion requests to our devices 24/7/365. We maintain a collaborative relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our<a href="https://www.instagram.com/dogsofmeraki/"> startup vibe</a>. <h2>About the role</h2> Every once in a while, a job comes along with a rare opportunity to be at the ground level of a brand new team. If you’ve been waiting for that kind of role this may be the job for you.  Our main product is<a href="https://youtu.be/sBlU8Fo45r8?t=390"> Meraki’s Dashboard</a>. Via this dashboard, our customers can control their entire stack: access points, firewalls, switches, cameras, and other Meraki devices.  We are looking for a Senior/Staff Software Engineer (typically with over 5 years of experience) to join the Config Team which belongs to our growing Cloud org. You will be designing new services and systems, working on scalability and resiliency challenges, and helping us build a new team. There's a lot of cross-org work as well as technical leadership and growth opportunities ahead. It’s a great change to join at the very beginning of this team, shape its culture and define the roadmap as well as the engineering culture on this team. The Config Team is responsible for our config files generation, validation, and distribution systems. You can think of Meraki's configuration as the system for pushing and coordinating configuration files from our backend systems to each Meraki device at scale. Our main focus is to make these backend services more resilient and fault tolerant. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Play a key role in building the Config Team, encourage best practices, code quality metrics and standards as well as define SLAs/SLOs for the set of services you own.</li> <li style="font-weight: 400;">Architect, develop, scale, and maintain the backend services and infrastructure that power config generation and distribution. We believe in ownership over the entire software engineering cycle.</li> <li style="font-weight: 400;">Refactor monoliths into microservices, extract APIs and re-usable components and help us move towards containerisation.</li> <li style="font-weight: 400;">Optimise and tune performance of the config rendering systems.</li> <li style="font-weight: 400;">Collaborate with the neighbouring Network Access team as well as with other globally-distributed teams including UX specialists, firmware engineers, network support engineers, SREs, engineering and product managers.</li> <li style="font-weight: 400;">You will have the opportunity to work on projects that span numerous domains — networking, databases, web app development, systems, and graph algorithms — to help our backend services scale to handle enormous amounts of requests.</li> <li style="font-weight: 400;">You will make an immediate and significant difference to the hundreds of millions of users that rely on our access points, switches, security appliances, cameras every single day!</li> <li style="font-weight: 400;">Contribute to our continual learning process. We rely on blameless post-mortems to learn from incidents in production to make our systems more robust.</li> </ul> <h2>About you</h2> <ul> <li style="font-weight: 400;">You care deeply about creating a fun and supportive team culture, where everyone is encouraged to grow and learn from a group with<a href="https://medium.com/cisco-meraki/thoughts-on-inclusion-and-diversity-90bce5a209cc"> a diverse set of backgrounds</a>.</li> <li style="font-weight: 400;">You like thinking about systems and architectures — their edge cases, failure scenarios, and lifecycles. You’re interested and experienced in making systems more resilient and fault tolerant.</li> <li style="font-weight: 400;">Experienced with Ruby/Rails. You’ll be making a lot of architectural/design choices specific to Ruby/Rails. You’re pragmatic when it comes to languages and technical decisions and embrace the idea of being language-agnostic.</li> <li style="font-weight: 400;">You’d like to see the true full stack nature of our networking products (from hardware to firmware to backend to Web UI). You think about customer experience and can promote objectives that will significantly improve it.</li> <li style="font-weight: 400;">Experienced with caching: how to design and structure multi-layer caches.</li> <li style="font-weight: 400;">Data driven. Observability isn’t just a buzzword for you. Not only do you turn to metrics to triage issues, but also you create new dashboards/introspection tools to help other people answer questions.</li> <li style="font-weight: 400;">Experience with improving complex systems, thoughtful about the urge to rewrite everything from scratch. You consider the tradeoffs between upgrading, incremental refactors and larger scale architectures.</li> <li style="font-weight: 400;">Experienced with troubleshooting and debugging distributed systems triaging large lists of problems to concrete projects.</li> <li style="font-weight: 400;">Excellent communicator. You’ll be collaborating with teams distributed across several time zones (including California). You use design documents and visualisations/data to prove your points and can get buy-in.</li> <li style="font-weight: 400;">Experienced with migrations and software upgrades. You know how to roll things out safely.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Deep Postgres or other RDBMS experience. There’s a lot of room for PG optimisations.</li> <li style="font-weight: 400;">Experience with NGINX is a nice-to-have. It would be useful while debugging NGINX and Unicorn queues.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! You don’t need to have a background in computer networking either. We will help you pick them up because we believe that excellent engineers come from<a href="https://medium.com/cisco-meraki/sky-high-career-growth-in-a-grounded-community-3f92f96c198e"> diverse backgrounds</a>. To give you a taste of what you could be learning in your time here, our tech stack: <ul> <li style="font-weight: 400;">Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go</li> <li style="font-weight: 400;">Git, SVN, Gerrit, GitLab, Jenkins, TeamCity, Ansible</li> <li style="font-weight: 400;">Postgres,<a href="https://meraki.cisco.com/lib/pdf/trust/lt-paper.pdf"> LittleTable</a> (our custom time-series database that stores 100 of TB’s of data and is written to millions of times a second), ElasticSearch, Redis, Vault by HashiCorp</li> <li style="font-weight: 400;">Debian, Ubuntu, OpenStack, AWS, Docker, Kubernetes, Terraform </li> <li style="font-weight: 400;">gRPC, Protocol Buffers</li> <li style="font-weight: 400;">ELK, Graphite, Grafana, Prometheus</li> <li style="font-weight: 400;">Maven, sbt, Artifactory, NGINX</li> </ul> <h2>Life at Cisco Meraki</h2> We are passionate about building real products that<a href="https://youtu.be/CYxHEKPFbqY"> our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li style="font-weight: 400;">A supportive and fun environment and management that values your contributions and helps you grow; regular career conversations.</li> <li style="font-weight: 400;">A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on<a href="https://twitter.com/womenofmeraki"> Twitter</a> and<a href="https://www.instagram.com/womenofmeraki/"> Instagram</a>.</li> <li style="font-weight: 400;">Candid feedback on a regular basis following<a href="https://www.radicalcandor.com/"> Radical Candor</a>.</li> <li style="font-weight: 400;">Paid time off to<a href="https://youtu.be/klINmKtU8Oo"> volunteer</a> (5 days a year), and much more.</li> <li style="font-weight: 400;">When the pandemic is over: trips to the HQ in San Francisco with<a href="https://www.instagram.com/p/Bcn4Xi6gWwa/"> stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer, MS
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Senior Systems Software Engineer, MS

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> <li>Experience in developing for Cisco IOS-XE</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Test Automation Engineer - MS
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Test Automation Engineer - MS

San Francisco,

<h2>Meraki’s Vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the Team:</h2> You will join the test automation team that is fully embedded within Software Engineering. We handle all types of projects surrounding the quality of our MS switching portfolio by leveraging our in house automation framework. This includes development of tests for cutting edge new features spanning from the access layer to the core, as well as developing the testing framework itself to support new use cases and workflows. <h2>The Opportunity:</h2> Our products are used in over a million networks and our customers rely on our products to serve ten of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. <h2>A Day in the Life of a Test Automation Engineer:</h2> You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing, you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>You are an ideal candidate if you have:</h2> <ul> <li>BS or MS in Computer Science or a related field or equivalent experience</li> <li>5+ years of experience in computer networking focus role</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Strong knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.</li> <li>Passionate about automation testing</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Worked with Layer 3 dynamic routing protocols like OSPF, BGP, PIM, etc.</li> <li>Experience with SQL and other database concepts</li> <li>Experience in scaling or performance testing using equipment such as Ixia or Spirent</li> <li>Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.</li> <li>Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA</li> </ul> <h2>Wondering What Working At Cisco Meraki Is Like?</h2> Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Test Automation Engineer - MX
Remote within US

2021-07-26T13:00:52-04:00

Engineering – Software

Senior Test Automation Engineer - MX

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works! We place a high value on nurturing the growth and development of everyone on our team! We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>ABOUT THE TEAM</h2> You will join the MX firmware QA team that is fully embedded within Software Engineering. The QA team builds and runs any and all software and hardware tests to ensure that new releases meet our quality and reliability standards. Our products are used in over a million networks and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a senior QA test automation engineer who is as passionate about quality as we are. Your contributions will make a direct impact to the success of our business. Meraki engineers put customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. <h2>A DAY IN THE LIFE OF A TEST AUTOMATION ENGINEER</h2> You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing, you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>WHAT WE LOOK FOR</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>7+ years of test automation experience</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Solid understanding of core network protocols like VLAN, TCP/IP, BGP, IPv6, etc.</li> <li>Test automation experience with Kubernetes, Docker, AWS, Azure, GCP, Ali-Cloud, ESXi, XEN</li> <li>Passionate about automation testing with scalability in mind</li> </ul> <h2>BONUS POINTS</h2> <ul> <li>Performance testing using equipment such as Ixia or Spirent</li> <li>Using development infrastructure tools, such as Jenkins, Git, Gerrit, JIRA</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with breathtaking views of the Bay Bridge and the Bay beyond. There are also locations in San Jose and Chicago. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior UI Test Automation Engineer, MS (Remote)
San Francisco

2021-07-26T13:00:52-04:00

Engineering – Software

Senior UI Test Automation Engineer, MS (Remote)

San Francisco,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is essential to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. Meraki MS is an enterprise-grade line of network switches that are entirely managed from the cloud. Our mission is to bring Meraki simplicity to the network switching market, leaving our users delighted with ease of install and with our robust monitoring to tackle problems and answer questions about their networks. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will have a direct impact on the success of our team’s mission, not to mention our customer’s lives. <h2>Example projects of a Test Automation Engineer:</h2> <ul> <li>Articulating test plans and prioritizing them for automation</li> <li>Building out our suite of automated tests for our feature set</li> <li>Assisting in the development of our testing framework</li> <li>Integrate end to end tests into build pipelines</li> <li>Create dashboards for monitoring and alerts around test failures</li> <li>Develop and evangelize good testing practices</li> </ul> <h2>You are ideal for this role if you have:</h2> <ul> <li>You have 5+ years hands on experience building and maintaining test suites, preferably with open source frameworks such as Cypress, Selenium, etc.</li> <li>You have experience with scripting languages like Ruby, Python, and JavaScript</li> <li>You are a proven technical communicator</li> <li>You are an enthusiastic advocate for testing best practices</li> <li>You use data and metrics to inform decisions</li> <li>You are able to weigh technical trade-offs against business goals</li> <li>You hold deep technical curiosity</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Cucumber and Cypress</li> <li>Experience with Rails</li> <li>Experience with Postgres or other RDBMS</li> <li>Experience with CI systems</li> <li>Experience with Docker and/or other container technologies</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Software Engineering (SRE) Intern - FY2022
Australia

2021-07-28T01:30:02-04:00

Engineering – Software

Software Engineering (SRE) Intern - FY2022

Australia,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As a Site Reliability Engineering Intern on the Meraki Infrastructure Team, you are responsible for everything from our server hardware and operating systems to developing tools for code deployment and service monitoring. You will partner with senior members of the team to build software and systems to monitor, scale and deploy our distributed cloud services. Meraki's Infrastructure Team is responsible for building and scaling the cloud that supports millions of Meraki devices. The highly-available Meraki cloud serves more than 1.5 billion HTTP requests per day across six data centers worldwide. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, security cameras, and phones. In this role, you will be an integral member our engineering team that is based out of Meraki’s Sydney, Australia office and coordinating with our London and US teams. You will be a part of the team that makes crucial decisions about how to manage and scale complex, high-performance distributed systems. You will also provide your own perspective on our backend systems and constantly develop innovative ways to improve the way we manage the underlying infrastructure. <h2>Example projects of a Cisco Meraki Site Reliability Engineering Intern:</h2> <ul> <li style="font-weight: 400;">Designing & implementing infrastructure for collecting metrics, crunching data and improving service monitoring to detect problems before they’re visible to our customers</li> <li style="font-weight: 400;">Building systems to automate our server lifecycle, from configuration management to server bootstrap and decommission</li> <li style="font-weight: 400;">Scaling our continuous deployment system to accommodate a rapidly growing team and increasing feature velocity without compromising stability</li> <li style="font-weight: 400;">Troubleshooting, performing root cause analysis, and resolving production issues from the application and network layers all the way down to the system level. This might include anything from digging into source code (our own or from open source projects), hunting memory leaks, tracing bottlenecks in upstream networks, or database query optimisation</li> <li style="font-weight: 400;">Advising other development teams when building new products so that they’re scalable, maintainable, and performing well</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Are interested in a mix of software development and systems administration</li> <li style="font-weight: 400;">You are familiar with programming languages such as Ruby, Python, Scala or Bash</li> <li style="font-weight: 400;">Passionate about automation and infrastructure management</li> <li style="font-weight: 400;">Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian</li> <li style="font-weight: 400;">Pursuing or recently completed a degree in Computer Science, Systems Administration or other STEM field, or equivalent practical experience</li> </ul> <h2 id="JD:Intern-Frontend-FY19Q1-Intern/Co-OpProgramOverview:">Intern/Co-Op Program Overview:</h2> Cisco Meraki interns and co-ops join the team for 9 months programs, respectively, and are placed directly onto sub-teams. During the program, interns/co-ops have the opportunity to work on a small starter project, such as integration and implementation of new tools, before spending the majority of the program on a larger project, such as building the infrastructure for a new service. Projects are cross functional, which allow insight into new languages and technologies, help encourage professional growth within engineering, and allow a sense of ownership within the team. Cisco Meraki’s engineering teams place a high emphasis on mentorship. Each intern and co-op is matched 1:1 with a mentor who provides continual feedback and guidance throughout the duration of the program. Mentors help with introductions to other team members, overviews of tools and processes, and provide a seamless integration into Meraki life.   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can embrace new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.

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Software Engineer — Network Access Team, Distributed Systems
London
Remote within UK

2021-07-26T13:30:52-04:00

Engineering – Software

Software Engineer — Network Access Team, Distributed Systems

London,Remote within UK,

About Cisco Meraki The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighbourhood cafes to renowned universities to airports to global hospitality groups operating thousands of sites. Our devices are some of the most popular in the world: there are over 7 million devices online globally. This popularity comes with large scalability challenges: our backend handles more than 10 billion requests to our devices 24/7/365. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our<a href="https://www.instagram.com/dogsofmeraki/"> startup vibe</a>. <h2>About the role</h2> We are looking for an early-in-career to mid-level Software Engineer (typically up to 3 years of experience) to help build features and solve scalability and reliability challenges around<a href="https://youtu.be/sBlU8Fo45r8?t=390"> Meraki’s Dashboard</a>, the core web application and cloud infrastructure. From this dashboard, our customers can control their entire Meraki stack: access points, firewalls, switches, client devices, cameras, and more. You will be joining the Network Access team which is responsible for the core part of Meraki’s infrastructure — help people and organisations manage access to their networks. Our main focus is scaling backend services that enable advanced network authentication and access policy enforcement on all Meraki devices. You’ll be joining a team of 5 experienced engineers with a diverse set of backgrounds spread across Berkeley, Boston and London, so we’re confident that you’ll be well-supported. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, develop, scale, and maintain the backend services and infrastructure that power authorization, authentication and accounting of network connections.</li> <li style="font-weight: 400;">Learn the difference between authorization and authentication!</li> <li style="font-weight: 400;">Design systems and services that enforce access policies based on authenticated user/device identities.</li> <li style="font-weight: 400;">Refactor monoliths into microservices and help us move towards containerisation.</li> <li style="font-weight: 400;">Collaborate with other globally-distributed teams including UX specialists, firmware engineers, SREs, engineering and product managers.</li> <li style="font-weight: 400;">Contribute to a kind,<a href="https://medium.com/cisco-meraki/thoughts-on-inclusion-and-diversity-90bce5a209cc"> inclusive team</a> that’s enthusiastic about simplifying networking products for our customers by scaling distributed systems.</li> <li style="font-weight: 400;">Work on projects that span numerous domains — networking, databases, web app development, systems — to help our platform scale to handle enormous amounts of data.</li> <li style="font-weight: 400;">Make an immediate and significant difference to the hundreds of millions of users that rely on our access points, switches, security appliances, cameras every single day.</li> </ul> <h2>Here are some real examples of the work the Network Access Team is working on that might help you to get a better idea of what this job entails:</h2> <ul> <li style="font-weight: 400;">Refactor internal frameworks/libraries and APIs that provide a simple, unified interface for other developers when they work with access policies.</li> <li style="font-weight: 400;">We need to scale our backend services to handle 10x the load they can today. You could help us rethink the way we do sharding and load-balancing and make our infrastructure elastic.</li> <li style="font-weight: 400;">Ensuring data (access policies) consistency across three parts of the system -- 1) Meraki devices, 2) backend data services and 3) Meraki Dashboard - to enable a global customer base. Think of it as a large distributed storage.</li> <li style="font-weight: 400;">Our policy management system is built on the top of the event sourcing pattern. Currently, we use<a href="https://meraki.cisco.com/lib/pdf/trust/lt-paper.pdf"> LittleTable</a> (our custom time-series database that stores 100 of TB’s of data and is written to millions of times a second) as an application state storage. We’re reevaluating LittleTable for this use-case and looking into evolving our architecture.</li> <li style="font-weight: 400;">Build great observability/troubleshooting tools and create dashboards for our team, so we can have visibility into the internals of our system and figure out where the slow spots/memory leaks are.</li> <li style="font-weight: 400;">Introduce exhaustive code quality metrics and standards as well as define SLAs/SLOs for the set of services we own.</li> </ul> <h2>About you</h2> <ul> <li style="font-weight: 400;">You like thinking about systems — their edge cases, failure scenarios, and lifecycles.</li> <li style="font-weight: 400;">You thrive when you’re given a lot of freedom and autonomy.</li> <li style="font-weight: 400;">Interested in backend/platform engineering or distributed systems or data processing.</li> <li style="font-weight: 400;">Familiarity with at least one of the following languages: Scala, Ruby, Java, C/C++, Go. You embrace the idea of being language-agnostic.</li> <li style="font-weight: 400;">Basic familiarity with SQL.</li> <li style="font-weight: 400;">You can design a domain model using your favourite OOP/FP language.</li> <li style="font-weight: 400;">Excellent communication skills (our team is distributed across several time zones).</li> <li style="font-weight: 400;">Experience in debugging backend code.</li> <li style="font-weight: 400;">You’d like to see the true full stack nature of our products (from hardware to firmware to UI).</li> <li style="font-weight: 400;">Ability to attend meetings in the evening (not frequently) to accommodate for California.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Interest in general security and/or data privacy and/or zero-trust networks is a plus.</li> <li style="font-weight: 400;">You’re excited about solving scalability challenges both on the organisational and technology levels.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! You don’t need to have a background in computer networking or security either. We will help you pick them up because we believe that great engineers come from a<a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3"> diverse set of backgrounds</a>. To give you a taste of what you could be learning in your time here, our tech stack: <ul> <li style="font-weight: 400;">Ruby (Rails, EventMachine, Unicorn), C++, Scala (Jetty, Akka, Netty), Go</li> <li style="font-weight: 400;">Git, SVN, Gerrit, GitLab, Jenkins, TeamCity, Ansible</li> <li style="font-weight: 400;">Postgres, LittleTable (our own time-series DB), ElasticSearch, Redis, Vault by HashiCorp</li> <li style="font-weight: 400;">Debian, Ubuntu, OpenStack, AWS, Docker, Kubernetes</li> <li style="font-weight: 400;">gRPC, Protocol Buffers</li> <li style="font-weight: 400;">ELK, Graphite, Grafana, Prometheus</li> <li style="font-weight: 400;">Maven, sbt, Artifactory, NGINX, FreeRADIUS</li> </ul> You will be working in a complimentary team where every team member is focused on doing what they love. For example, some team members are amazing at building web-services in Ruby but didn’t come in with as much C++/JVM knowledge. <h2>Life at Cisco Meraki</h2> We are passionate about building real products that<a href="https://youtu.be/CYxHEKPFbqY"> our customers love</a>. We are confident you will love it here. <h2>As a Cisco Meraki employee you can expect:</h2> <ul> <li style="font-weight: 400;">A supportive and fun environment and a team that values your contributions and helps you grow; regular career conversations.</li> <li style="font-weight: 400;">A lot of opportunities for professional and personal growth via employee-led groups and mentorship programs. Check out one of our groups — Women of Meraki on<a href="https://twitter.com/womenofmeraki"> Twitter</a> and<a href="https://www.instagram.com/womenofmeraki/"> Instagram</a>.</li> <li style="font-weight: 400;">Meaningful and candid feedback on a regular basis following<a href="https://www.radicalcandor.com/"> Radical Candor</a>.</li> <li style="font-weight: 400;">Paid time off to<a href="https://youtu.be/klINmKtU8Oo"> volunteer</a> (10 days a year), and much more.</li> <li style="font-weight: 400;">When the pandemic is over: trips to the HQ in San Francisco with<a href="https://www.instagram.com/p/Bcn4Xi6gWwa/"> stunning views</a> of the Bay Bridge; delicious catered meals every day and fully-stocked kitchens and all you can eat snacks.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Platform MR
Canada
San Francisco
San Jose
United States

2021-07-29T11:47:31-04:00

Engineering – Software

Technical Leader, Platform MR

Canada,San Francisco,San Jose,United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We're making IT and security easier, faster, and smarter with technology that simply works. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You'll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>1 to 3+ years of experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Technical Leader, Software Engineer, MS (Switching)
Remote within Canada
Remote within US
San Francisco
San Jose

2021-07-27T13:59:37-04:00

Engineering – Software

Technical Leader, Software Engineer, MS (Switching)

Remote within Canada,Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Technical Leader, Software Engineer, MS (Switching) you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Proficiency in C and C++. If not proficient in C++, must be proficient in another object oriented programming language</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> <li>Experience in developing for Cisco IOS-XE</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Leader, Wireless Platform (Remote)
Canada
San Francisco
San Jose
United States

2021-07-29T11:47:31-04:00

Engineering – Software

Technical Leader, Wireless Platform (Remote)

Canada,San Francisco,San Jose,United States,

<div id="main-content" class="wiki-content"> <div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Platform Bring-up Engineers take the lead in building new prototype hardware by integrating bootloader, vendor board support packages and device drivers. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new MR products each year. As a Technical Leader, you will focus on the following: <ul> <li>Define next generation architecture, mentor junior engineers and delegate development to others where required</li> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping products</li> <li>Collaborate with Product Management, Quality Assurance teams and Manufacturing Partners to develop secure, reliable, and scalable manufacturing processes</li> <li>Collaborate with Hardware Engineering team on vendor/chipset selection and influence high-level architecture for new Meraki products</li> <li>Develop, port, and debug Linux device drivers</li> <li>Collaborate with other Engineers across product teams to continually improve our firmware design, development, and deployment practices</li> <li>Be a part of the leadership of the larger MR team: weighing in on development priorities, projects going on across the team, etc.</li> </ul> You are an ideal candidate if you: <ul> <li>BS/MS in Electrical Engineering, Computer Science or equivalent experience</li> <li>Have 5+ years advanced programming skills in C and/or C++ for operating system kernel & systems development</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing)</li> <li>Have expert knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloader (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees</li> <li>Know common bus protocols like I2C, SPI, PCIe, USB and MDIO</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to solve problems at all layers of the stack</li> <li>Have experience reading schematics and data sheets</li> </ul> Bonus points for: <ul> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth, Zigbee, Thread)</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div> </div>

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Engineering – Hardware

Electromechanical Sourcing Manager
San Francisco
United States

2021-07-27T14:55:43-04:00

Engineering – Hardware

Electromechanical Sourcing Manager

San Francisco,United States,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Sourcing Manager for our Electromechanical commodity to support the design & manufacturing of our networking hardware. In this role, you will own and drive the strategy for electromechanical commodity sourcing including the commercial, operational and technical performance of the supplier base partners. You will manage the quality, product and material availability, and cost that spans across all product lines. You Will: <ul> <li style="font-weight: 400;">Lead supplier sourcing/selection activities for complete product life cycle</li> <li style="font-weight: 400;">Establish and execute a commodity sourcing strategy</li> <li style="font-weight: 400;">Influence cross-functional decisions with EM suppliers’ roadmaps in mind</li> <li style="font-weight: 400;">Manage supplier relationships to optimize quality, cost, responsiveness, and timely delivery</li> <li style="font-weight: 400;">Manage Cost and Agreement negotiations</li> <li style="font-weight: 400;">Ensure supply continuity, support critical shortage mitigation and drive to resolution</li> <li style="font-weight: 400;">Conduct Annual Business Reviews and manage Supplier Performance</li> <li style="font-weight: 400;">Team up with SQE to perform manufacturing site audits</li> <li style="font-weight: 400;">Support Quality team for any quality-related issue or improvements</li> <li style="font-weight: 400;">Maintain knowledge of market trends including cost structures and key components</li> </ul> You Have: <ul> <li style="font-weight: 400;">BS/MBA in Supply Chain/Operations or a related technical field</li> <li style="font-weight: 400;">10+ years of Sourcing experience in Interconnect, PSU or PCB commodity</li> <li style="font-weight: 400;">Technology management and demonstrated experience managing supplier performance</li> <li style="font-weight: 400;">Familiarity with the hardware development process</li> <li style="font-weight: 400;">Ability to influence, negotiate, build consensus and make key strategic decisions</li> <li style="font-weight: 400;">Able to travel up to 20%, international</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Embedded Engineering Manager, Hardware
San Francisco
United States

2021-07-27T14:52:07-04:00

Engineering – Hardware

Embedded Engineering Manager, Hardware

San Francisco,United States,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking an industrious individual and software engineering technical specialist for the full Meraki product portfolio. Our Embedded Engineering Manager will play a multifaceted role, connecting with Meraki’s Hardware and Software groups, vendors, and overseas JDM partners. They will be the driving force in communicating and advising sophisticated software assignments to the local and non-local teams. The desired candidate will have the ability to work as an individual contributor and as well as be a manager and mentor to a small but effective team. Additional roles include IoT investigations and general NPI improvements. S/he will work across all of Meraki’s product lines -- including new additions -- and do so across our widespread JDM ecosystem. Join our high-impact team and work with every part of the machine that brings the Meraki magic to market! <h2>You Will:</h2> <ul> <li>Collaborate with firmware resources and incorporate feedback into the development plan</li> <li>Test BSP/SDK to bring POCs and early samples to minimum functionality</li> <li>Validate manufacturing functions in hardware</li> <li>Coordinate with JDMs to outline block diagrams and schematics to ensure accurate hardware designs are followed</li> <li>Develop architecture, author PRDs, and lead RFQs for our new security portfolio</li> <li>Validate and iterate on layout and schematics, and drive vendor approvals</li> <li>Collaborate with Quality to build a testbed for firmware release qualification and validation</li> <li>Develop Meraki drivers for custom circuitry for peripherals such as fans, sensors, and power supplies</li> <li>Define and maintain firmware structural standard across Meraki platforms (memory mapping, RTL code, LED drivers, etc)</li> <li>Collaborate with NPI teams; including ME, sourcing, packaging, certification, and quality; and provide technical mentorship as needed</li> <li>Work both independently and cross-functionally to ensure timely results</li> </ul> <h2>You Have:</h2> <ul> <li>BS and/or MS in Electrical Engineering or related field</li> <li>7+ years of technical leadership experience in embedded networking platform development</li> <li>Proven experience managing teams who have shipped and supported embedded networking platforms</li> <li>Extensive board bring-up experience including but not limited to ARM and x86</li> <li>Expertise in Layer 2 and Layer 3 switching</li> <li>Background in platform software bring up & development on Cisco products, preferably enterprise IOS-XE Catalyst product line</li> <li>Good understanding of hardware architecture and schematics.</li> <li>Experience in coordinating and working with multi-functional teams, such as hardware, diagnostic and third-party vendors to ensure smooth operation and ship on time</li> <li>Participate in silicon and product roadmap decisions, provide schedules and resource estimates, and drive successful chip bring-up, validation, prototype/DevKit support, and eventual product mass deployment</li> <li>Familiarity with memory architectures and characteristics such as EEPROM, SPI Flash, NAND, eMMC, DRAM, and SRAM</li> <li>Strong understanding of software and hardware interaction</li> <li>Skilled with oscilloscopes, logic analyzers, bus analyzers, JTAG debuggers</li> <li>Familiarity with bus protocols I2C, SPI, UART, and ethernet (10/100/1G, NBaseT, MGig, PoE)</li> <li>Ability to travel up to 25% to Taiwan and China</li> </ul> <h2>Nice to Have:</h2> <ul> <li>Familiarity with manufacturing processes and build management</li> <li>IoT experience including sensor development</li> <li>Cultural proficiency and understanding of Taiwanese and Chinese cultures</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Hardware Program Manager, MV (Cameras)
San Francisco
United States

2021-07-27T14:51:41-04:00

Engineering – Hardware

Hardware Program Manager, MV (Cameras)

San Francisco,United States,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a leader and technical specialist in electrical engineering and camera development to build future Meraki Vision (MV) hardware. Our Hardware Program Managers lead all products and control every aspect of their creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! <h2>You will:</h2> <ul> <li style="font-weight: 400;">Develop architecture, author PRDs and lead RFQs for our new smart camera portfolio.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Build and track product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources</li> <li style="font-weight: 400;">Develop test plans, manufacturing SOPs, and quality processes.</li> <li style="font-weight: 400;">Work with product management, supply chain, and marketing to coordinate launch plans.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> <h2>You have:</h2> <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or a related discipline.</li> <li style="font-weight: 400;">5+ years of experience working with camera technologies and/or hardware products.</li> <li style="font-weight: 400;">3 years experience working with Asia-based manufacturers.</li> <li style="font-weight: 400;">6+ years in a hardware related role.</li> <li style="font-weight: 400;">Able to travel up to 15% to Taiwan.</li> <li style="font-weight: 400;">End-to-end product development experience on at least one product of reasonable complexity - the more, the better!</li> </ul> <h2>Nice to Have:</h2> <ul> <li style="font-weight: 400;">Experience with CMOS image sensor operation and tuning.</li> <li style="font-weight: 400;">Knowledgeable with lens selection and qualification.</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> <li style="font-weight: 400;">Cultural competence and understanding of Taiwanese and Chinese cultures.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Manufacturing Engineer
Taipei

2021-07-26T13:00:52-04:00

Engineering – Hardware

Manufacturing Engineer

Taipei,

At Cisco Meraki, we are known for simplifying technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! WHAT YOU'LL OWN <ul> <li>Be a key contributor within the Manufacturing Process Team in a department wide effort to standardize Manufacturing processes and specifications.</li> <li>Encourage and require the JDMs to document & follow Meraki standard processes for NPI, Sustaining & RMA activities.</li> <li>Work onsite with JDMs & other vendors to bring-up new processes, as needed.</li> <li>Enforce & review SoP docs and SPC specs (Yield, Cpk, GR&R), during phase gate transitions and periodically for sustaining production.</li> <li>Conduct audits of factory processes.</li> <li>Provide oversight during critical production stages.</li> </ul> WHAT YOU BRING <ul> <li>A good understanding of Offshore Mfg. models (CM, JDM, ODM)</li> <li>5+ years of experience at an electronics manufacturing factory</li> <li>Working knowledge of statistical methods (SPC, AQL), as used in a Mfg. context.</li> <li>Clarity in documenting issues. Persistence in following up on root cause analysis & corrective actions by responsible parties.</li> <li>Excellent communication skills with internal teams and external partners.</li> <li>Position is based in Taiwan but must be willing to travel around the Asia/Pacific region and occasionally to the US.</li> <li>BS/MS in IE/EE/ME or equivalent.</li> </ul> BONUS <ul> <li>Proficiency in Google Docs / MS Office, Agile</li> <li>Knowledge of any programming language (preferably scripting), for ad hoc testing of product issues.</li> <li>3D Modeling knowledge, SolidWorks / CREO</li> <li>Mandarin & English language skills</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Packaging Engineer
Taipei

2021-07-26T13:00:52-04:00

Engineering – Hardware

Packaging Engineer

Taipei,

At Cisco Meraki, we are known for simplifying technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! The Project Manager/Packaging Engineer position is a design-focused role working with our JDM partners, Taiwan-based support team, and the Hardware Engineers and Designers, to help both create and support projects and products that are being manufactured throughout Taiwan and China. Manufacturing process and an understanding of labor models will be critical to this role. While having projects that will need design support, there will also be collaboration in regards to package testing and troubleshooting, while also keeping in mind distribution efficiencies. Additional duties will be managing parts within our PLM system, modifying or updating print layouts, as well as label and document creation. Travel throughout the Taipei/Hsinchu areas will be constant with some travel to further regions within Taiwan and some trips to both China as well as the US to a far lesser degree. <h2>Responsibilities</h2> <ul> <li>Create packaging solutions for products designed for/by the Meraki Hardware team</li> <li>Understand and diagnose issues with packaging with a focus on sustainability and ROI.</li> <li>Work directly with JDMs and Factories to initiate/diagnose packaging assembly for optimal labor and quality throughput</li> <li>Create and manage part management within Oracle Agile PLM</li> <li>Source new materials for optimal packaging creation and sustainability</li> <li>Constant communication with the team based in the US for project updates and details</li> </ul> <h2>Preferred Qualifications</h2> <ul> <li>5+ years of packaging development and project management experience</li> <li>SolidWorks/Creo, Adobe Creative Cloud (Illustrator, Photoshop, InDesign), Oracle Agile expertise</li> <li>Pallet/Distribution modeling skills to evaluate cost analysis and efficiencies</li> <li>ISTA Testing knowledge and experience</li> <li>Factory/JDM/Line experience a plus!</li> </ul> <h2>Minimum Qualifications</h2> <ul> <li>Experience in Project Management (PMP a plus!)</li> <li>BA/BS degree in Design or Package Engineering/Design</li> <li>Above average skills in English/Mandarin literacy</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Design/Mechanical Engineer
San Francisco
United States

2021-07-27T14:55:08-04:00

Engineering – Hardware

Product Design/Mechanical Engineer

San Francisco,United States,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki’s products balance a streamlined, flawless aesthetic with the sophisticated thermal challenges and manufacturability considerations inherent to intricate electronic systems. We need a Product Designer/Mechanical Engineer who wants to put their knowledge of mechanical engineering toward the task of crafting beautiful products that seem effortlessly chic. As our products increase in number and complexity, you will supervise the practical aspects of design: collaborating with our Hardware Program Managers on its form and function, working with manufacturers on iteration, and be responsible for the transition of the product from concept sketch to mass production. You Have:  <ul> <li style="font-weight: 400;">3+ years of experience crafting sophisticated consumer electronics.</li> <li style="font-weight: 400;">CAD skills with industry-standard software (Creo preferred) and strong ID and surfacing skills</li> <li style="font-weight: 400;">Knowledge of manufacturing processes and DFM.</li> <li style="font-weight: 400;">Experience with part and product design validation.</li> <li style="font-weight: 400;">Experience in detailed mechanical design by ODM/JDM partners.</li> <li style="font-weight: 400;">Diligent in detailing issues! Persistence in following up on root cause analysis & corrective actions by the responsible parties.</li> <li style="font-weight: 400;">Knowledge of high volume manufacturing processes, including but not limited to: plastic injection molding, die casting, and sheet metal forming.</li> <li style="font-weight: 400;">Unparalleled mechanical and design intuition. Excellent communication skills with internal teams and external partners.</li> <li style="font-weight: 400;">Sketching abilities.</li> <li style="font-weight: 400;">Bachelor's in Mechanical Engineering required. Master's degree is a plus.</li> </ul> You Are:  <ul> <li style="font-weight: 400;">Passionate about industrial design and the user experience!</li> <li style="font-weight: 400;">Fiercely collaborative. You invite and act on different points of view. You connect with others and believe in the power of sharing ideas</li> <li style="font-weight: 400;">Able to travel up to 25% to Taiwan and China.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Supply Chain Business Transformation
San Jose

2021-07-26T13:00:52-04:00

Engineering – Hardware

Supply Chain Business Transformation

San Jose,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Meraki Hardware and Supply Chain Transformation team is looking for a Business Architect to drive the various transformation initiatives. You’ll use your leadership, problem-solving, and relationship-building skills to engage with partners across engineering, supply chain, finance, and customer fulfillment to understand business objectives, strategies, and processes, translating them into Business and System roadmaps that provide solution options with recommendations.  You’ll be part of the #1 Supply Chain in the world (Gartner) with its growth, strength in the environment, social and corporate governance, and recognition of leadership in the community! What You’ll Own <ul> <li style="font-weight: 400;">Resolve operational objectives by studying business functions; capturing information; evaluating output requirements and formats.</li> <li style="font-weight: 400;">Define, design, and optimize processes across the organization</li> <li style="font-weight: 400;">Scale the business through standardization, continuous improvement, and lean practices</li> <li style="font-weight: 400;">Use a data-driven approach to tackle sophisticated and mission-critical problems</li> <li style="font-weight: 400;">Define metrics to supervise, analyze and improve processes and performance</li> <li style="font-weight: 400;">Bridges the gap between business problems and technology solutions</li> <li style="font-weight: 400;">Providing specifications according to which the solution is defined, managed, and delivered</li> <li style="font-weight: 400;">Actively participate in strategic business processes, leading evaluations, incubating ideas to support a variety of business objectives.</li> <li style="font-weight: 400;">Review a variety of areas including operations, transportation, manufacturing, and logistics both forward and reverse.</li> </ul> Who You Are <ul> <li style="font-weight: 400;">Bachelor’s/Master’s Degree in Engineering and/or 10+ years experience Supply Chain and PLM.</li> <li style="font-weight: 400;">Proficient in business process design, flow, value stream mapping, and optimization.</li> <li style="font-weight: 400;">Excellent communicator, Executive Level presenter, and storyteller!</li> <li style="font-weight: 400;">Have a gift for building relationships, collaborating, and enabling the facilitation of business outcomes, and drive consensus.</li> <li style="font-weight: 400;">Have an understanding of IT Architecture technologies (Oracle ERP, Cloud, SAP is a plus, Oracle Cloud PLM).</li> <li style="font-weight: 400;">Familiar with concepts such as Lean Production, DMAIC principles</li> <li style="font-weight: 400;">Proficient with the Agile processes and tools</li> <li style="font-weight: 400;">Are data-savvy and comfortable using various tools such as SQL, Tableau.</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

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Channel Sales

Expression of Interest: Channel Account Manager - Greater China
Shanghai

2021-07-26T13:00:52-04:00

Channel Sales

Expression of Interest: Channel Account Manager - Greater China

Shanghai ,

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly if a relevant position opens.   We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work!   Cisco Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and almost 2 million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of networking and making cloud-managed IT a reality.   We are seeking a highly ambitious Channel Account Manager (CAM) to join a robust channel sales team. You will be responsible for initiating, maintaining and growing strong channel partnerships across the Greater China market and driving rapidly growing revenue from our most strategic partners; the goal is to have partner growth outpace Meraki regional growth.   This is an exciting opportunity to create unique lead generation and sales incentive ideas, while building a personal brand and representing Cisco Meraki. You will utilize your engaging presentation and relationship building skills to convey Cisco Meraki’s value proposition to large partner audiences across multiple business functions. You will work closely with our sales organization to ensure close alignment on creative marketing campaigns, sales, technical enablement and partner strategy.   You will possess strong critical thinking skills, executive presence, and an entrepreneurial spirit. If you have a passion for growing a business and a solid track record of success, we want to hear from you.   You Will: <ul> <li>Drive outstanding Y/Y partner revenue growth</li> <li>Lead existing relationships across all levels of your partner organization</li> <li>Generate enthusiasm and passion for Meraki products among partner teams</li> <li>Build and maintain business plans</li> <li>Develop creative lead generation and sales incentive programs to increase sales</li> <li>Deliver sales and technical trainings for partners</li> <li>Facilitate communications and deal flow between partner and Meraki sales reps</li> <li>Develop collateral, sales tools, lead-sharing campaigns and marketing programs.</li> <li>Design and project lead partner service creation</li> </ul>   You Have: <ul> <li>A minimum of 4 years’ experience dealing with partners in the industry</li> <li>In-depth understanding of the partner landscape in Greater China</li> <li>Demonstrated technical aptitude</li> <li>Willingness to travel up to 50%</li> <li>Experience leading the complete life-cycle of a project</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Expression of Interest: Distribution Account Manager - ASEAN
Singapore

2021-07-30T06:08:29-04:00

Channel Sales

Expression of Interest: Distribution Account Manager - ASEAN

Singapore,

Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly if a relevant position opens. We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! Cisco Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and almost 2 million active networks and counting around the world. We have a comprehensive set of solutions which allows customers to seize new business opportunities and reduce operational costs. Meraki is known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of networking and making cloud-managed IT a reality. Cisco Meraki is seeking a highly entrepreneurial Distribution Account Manager to help rapidly scale our business through Cisco Meraki's distribution channel across the ASEAN region. You will be responsible for generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, fostering a desire to sell Cisco Meraki products, problem solving with our operations team to enable smooth transactions, and driving partner-led revenue. Ideal candidates will have excellent organizational and communication skills, creativity, and a passion for growing a business. This is a great growth role for an ambitious Distribution or Channel Account Manager seeking to broaden their experience, and make an impact on Cisco Meraki’s growth in the region. <h2>Responsibilities:</h2> <ul> <li>Support and strengthen executive, sales, marketing, and operations-level relationships with distributors</li> <li>Drive logistical, technical and sales readiness within distribution</li> <li>Manage and optimize order/operations flow with Cisco Meraki fulfillment</li> <li>Implement marketing and market development plans with assigned distributors to drive 2-tier revenue growth</li> <li>Communicate programs, promotions, and product launches to Distribution sales teams and analyze trends</li> <li>Communicate effectively across Cisco and distributors to ensure the best possible outcomes</li> </ul> <h2>Qualifications:</h2> <ul> <li>Proven track record of effectiveness and over-performance in sales or in a distributor or partner management role</li> <li>Prefer previous experience working with IT distributors</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Able to travel 25% - 50% of time when international travel resumes</li> <li>University degree</li> <li>Current and continued right to work in Singapore highly preferred</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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HR / Staffing

Contract Recruitment Coordinator
Chicago
San Francisco

2021-07-28T16:20:09-04:00

HR / Staffing

Contract Recruitment Coordinator

Chicago,San Francisco,

Job Overview: The Recruitment Coordinator role is an integral part of Cisco Meraki. This role directly contributes to the talent acquisition team as part of the overall Global Talent Acquisition organization. You will serve as an integral partner in managing recruiting activities and building candidate relationships; often providing candidates with their first impression of Cisco Meraki. This position is best suited for a dynamic, driven and organized individual who excels in a client-facing role. The Coordinator’s task may be divided into buckets depending on the region that is supported. Essential Functions: Onboarding: <ul> <li style="font-weight: 400;">Process/Manage all pre boarding tasks including:</li> <ul> <li style="font-weight: 400;">Contract</li> <li style="font-weight: 400;">Immigration initiation (depending on region of work supporting)</li> <li style="font-weight: 400;">Onboarding paperwork</li> <li style="font-weight: 400;">Background check initiation</li> <li style="font-weight: 400;">Ensuring all forms are completed and processed timely</li> <li style="font-weight: 400;">Any travel requirements for new hire orientation (hotel/flight)</li> <li style="font-weight: 400;">Ensuring candidate is clear to start </li> </ul> <li style="font-weight: 400;">Candidate experience advocate</li> <li style="font-weight: 400;">Manage any new hire desk setup with facilities</li> <li style="font-weight: 400;">Ensure onboarding team has new hires listed on their new hire tracker</li> <li style="font-weight: 400;">Ensure new hire first day instructions have been shared with the new hire</li> <li style="font-weight: 400;">Contact and follow up with candidates/new hires through the pre boarding/onboarding process</li> <li style="font-weight: 400;">Process all PR/PO invoices</li> <li style="font-weight: 400;">Support Recruiter events and program activities</li> <li style="font-weight: 400;">Support Recruiter administrative task as needed</li> <li style="font-weight: 400;">Travel Requirements: Less than 15%</li> </ul> Scheduling: <ul> <li style="font-weight: 400;">Create, route for approval and post all requisitions in Greenhouse and Avature</li> <li style="font-weight: 400;">Manage candidate interview process (phone, video, in office and on-campus), providing all logistical support including room reservations, travel coordination, schedule creation, meal orders, interview packet creation, etc.</li> <li style="font-weight: 400;">Manage and coordinate all travel related to the interview process</li> <li style="font-weight: 400;">Provide meet/greets/tours for all onsite interviews</li> <li style="font-weight: 400;">Manage and coordinate all debrief sessions</li> <li style="font-weight: 400;">Ensure all candidates have final dispositions prior the requisition being closed/filled</li> <li style="font-weight: 400;">Candidate experience advocate</li> <li style="font-weight: 400;">Support Recruiter/Program activities </li> <li style="font-weight: 400;">Process PO/PR all invoices</li> <li style="font-weight: 400;">Work with shipping to ensure branding and marketing materials are delivered and received in a timely manner for on campus events.</li> <li style="font-weight: 400;">Support Recruiter/Programs administrative task as needed</li> <li style="font-weight: 400;">Travel Requirements: Less than 15%</li> </ul> Our ideal candidate: <ul> <li style="font-weight: 400;">BA/BS degree or 1+ years professional experience, preferably high volume recruiting coordinator or administrative experience in a growing company</li> <li style="font-weight: 400;">Able to switch priorities with ease</li> <li style="font-weight: 400;">Superior written and verbal communication skills; top-notch tact in handling confidential and sensitive information</li> <li style="font-weight: 400;">Strong track record of operational excellence when multitasking in a fast-paced, dynamic environment</li> <li style="font-weight: 400;">Experience with applicant tracking systems and/or HR management systems preferred</li> </ul> At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Contract Senior Technical Recruiter - Software Engineering
Remote within US

2021-07-26T13:00:52-04:00

HR / Staffing

Contract Senior Technical Recruiter - Software Engineering

Remote within US,

Overview Are you passionate about identifying talent, building and driving innovative strategies, and developing and maintaining strong business relationships? We’re looking for a professional to join our Early in Career Recruiting team who wants to use their skills and ideas to attract students to careers at Cisco Meraki. The Early in Career Recruiting team has an opening for a 12+ month contract senior technical recruiter to join a fast-paced, team-oriented environment that provides the opportunity to help manage the day to day recruiting strategy and execution of talent acquisition for Early in Career hiring globally. The position includes extensive interaction with business managers, Talent Acquisition professionals, campus representatives and candidates. Responsibilities Include: <ul> <li>Work with team to develop, coordinate and execute recruiting strategy for both Interns and full-time hires, including a focus on diversity, marketing, and the competitive landscape for the division</li> <li>Attend campus, diversity, and division specific events, interview and evaluate candidates, make hiring recommendations, and manage the offer process with a focus on candidate experience</li> <li>Work closely with on-campus diversity organizations, tech programs/bootcamp, professors and on-campus career services to ensure return on investment</li> <li>Manage recruiting logistics, such as on-campus interviews, batch day events, securing interviewers, scheduling candidates, offer management and onboarding</li> <li>Assist with managing relevant metrics, such as forecasting, budgets, global headcount, off cycle hiring, recruiting successes, diversity initiatives, and ad hoc projects</li> <li>Expectation is to hire 60 to 75 EIC candidates annually (mixture of interns and full time opportunities) across software engineering teams.</li> </ul> Requirements Include: <ul> <li style="font-weight: 400;">BS/BA degree</li> <li style="font-weight: 400;">3+ years of technical recruiting experience</li> <li style="font-weight: 400;">Ability to grow and manage a high quality pipeline of candidates as well as teach, coach and mentor others to be able to do the same.</li> <li style="font-weight: 400;">Experience building recruiting processes from scratch using industry best practices for software engineering and product management roles in particular.</li> <li style="font-weight: 400;">Excellent communication and relationship-building skills; ability to interact with all team members and candidates with professionalism and tact; articulates ideas clearly and succinctly and deploys influence when necessary.</li> <li style="font-weight: 400;">Proven competence with Microsoft Suite, Google Applications, recruiting platforms/tools and applicant tracking systems. (Greenhouse experience is a plus.)</li> <li style="font-weight: 400;">Strong prioritization skills and exposure to building multiple recruiting processes.</li> <li style="font-weight: 400;">Willingness to travel 40% during peak season</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Recruiting Lead, Product Management
San Francisco

2021-07-26T13:00:52-04:00

HR / Staffing

Recruiting Lead, Product Management

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is looking for a highly motivated and capable Recruiting Lead to join our technical recruiting team. As an experienced talent advisor, you will craft the hiring strategy behind attracting, assessing and hiring top experienced technical talent for our Product Management team across multiple offices. This role is both a programmatic lead for our Product Management recruiting initiatives and a full-cycle Recruiter role with a responsibility to maintain a pipeline of candidates. You can effectively partner with our hiring managers to understand hiring needs, craft critical initiatives and mentor teammates to find/close high quality technical talent with little direction. You will have the freedom to experiment with new ideas and drive towards building diverse and top-tier teams. The role would be ideal for an experienced Recruiter with a strong interest in getting more involved in leadership including but not limited to inclusion and diversity projects, building programmatic approaches to upskilling hiring managers, and increase external hiring by 25% in the next fiscal year. We would expect this role to be 50% programs/operations/special projects and 50% full-cycle recruiting. <h2>What You Will Do:</h2> <ul> <li>Develop and drive an engaging candidate experience across product management. Evaluate candidate feedback, identify trends and gaps, and implement solutions to increase candidate satisfaction.</li> <li>Partner with our hiring managers and leadership team to fully understand the business and drive projects to completion. Example projects may include:</li> <li>Build repeatable, scalable recruiting practices from scratch including structuring roles with hiring manager and team to optimize for efficiency and throughput.</li> <li>Evaluate recruitment and operations effectiveness by routinely meeting with supported teams and establishing/maintaining metrics and reporting tools. Use data to drive decisions and frequently report recruiting success and improvement opportunities to management.</li> <li>Vet various external organizations for partnerships to increase pipeline diversity and create innovative sourcing strategies.</li> <li>Serve as an advisor in crafting the assessment processes and utilize market data and expertise when leading new recruitment processes.</li> <li>Oversee the full life cycle of domestic and international recruiting efforts for experienced hires holding between 6-8 requisitions at a time. This includes posting positions, screening, setting interview strategies, interviewing, scheduling, conducting reference checks, preparing offer letters, managing immigration processing, initiating relocation, and onboarding.</li> <li>Partner with leadership to review diversity data reports, educate teams on current state quarterly, and lead projects to achieve goals.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, tech talks, happy hours, career fairs, and other public-facing venues. Build and maintain a strong network through industry contacts, association memberships, trade groups, and employees.</li> <li>Mentor and guide other recruiting team members on key projects to enhance productivity. Build team morale and maintain compliance with applicable hiring practices.</li> </ul> <h2>Requirements Include:</h2> <ul> <li>5+ years of full-cycle recruiting experience with 1+ years working on diversity initiatives such as sourcing, partnerships, or strategy.</li> <li>Ability to grow and manage a high quality pipeline of candidates.</li> <li>Exposure to building recruiting processes from scratch using industry best practices for product management roles in particular.</li> <li>Excellent communication and relationship-building skills. Experience working with management and key cross-functional partners internally (e.g. Legal, Finance, HR, Talent Ops, etc.).</li> <li>Articulate ideas clearly and succinctly and deploys influence when necessary. Strong consultative skills with an emphasis on tact and diplomacy.</li> <li>Experienced at prioritizing high exposure projects.</li> <li>Passion for improving access to opportunities for underrepresented groups.</li> </ul> Does this sound like you? We’d love to hear from you! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sales Recruiter
London

2021-07-28T15:29:47-04:00

HR / Staffing

Sales Recruiter

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Context Did you know Cisco Meraki is one of Cisco’s fastest growing business units? We’re looking for a Recruiter to join our team working across our EMEAR region, while hiring specifically for Sales positions. Your role will be to hire the very best talent for the Sales business, while having a strong emphasis on diversity. We need someone with Sales recruiting experience, and that possesses the agility to work across Virtual Sales, Channel and Field Sales and Pre-Sales vacancies. A large percentage of our Sales team cover specific regions or territories across EMEAR, we therefore hire bi-lingual speakers into a lot of our vacancies. This role in unique in the sense that Cisco Meraki continues to grow, you will therefore have the opportunity to hire into brand new positions, support openings of new office locations and hire the teams into new territories. You will play a critical piece in our success of hiring outstanding Merakians! Responsibilities <ul> <li>Manage the end to end Talent Acquisition lifecycle. Generate a strong, diverse pipeline of both active and passive candidates through internal referrals, networking, and online job postings.</li> <li>Partnering and collaborating with our hiring teams, providing talent insight, understanding flight risks in their team or upcoming attrition, and delivering outstanding end to end hiring support.</li> <li>Leading intake meetings with the hiring team and develop a comprehensive and executable search strategy.</li> <li>Building diverse candidate pools across languages and territories to allow us to be quick and effective to market.</li> <li>Screening candidates and conducting telephone interviews through your great relationship building skills.</li> <li>Leading the candidate offer process, including salary recommendations and negotiations, and closing of candidates.</li> <li>Creating robust assessments to ensure we run a fair and unbiased hiring process.</li> <li>Acting as a brand ambassador across social channels to build engagement with Cisco Meraki.</li> <li>Coming to the table with new innovative ways to attract talent.</li> <li>Working through projects that support the growth and development of the wider global Talent Acquisition team.</li> </ul> Your Skills <ul> <li>5+ years of full cycle recruiting experience with a track record of closing high-quality candidates, preferably in the areas of tech and sales</li> <li>Fluent in English</li> <li>Experience in hiring for bi-lingual Sales teams.</li> <li>Experience headhunting, pipelining and hiring any of the following business areas; Virtual Sales, Field Sales, Channel Sales, Pre-Sales.</li> <li>Ability to handle multiple priorities while remaining delivery focused.</li> <li>Experience of hiring talent based in the UK or across Europe is a must.</li> <li>Showcasing the understanding and ability to handle diverse talent pipelines of talent.</li> <li>Search experience must include full-life cycle recruitment (end-to-end), including ownership of offer creation, negotiation and closing.</li> <li>Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all stature with professionalism and tact.</li> <li>Passionate about the mission, product, and culture of Cisco Meraki.</li> </ul>   Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Senior Talent Acquisition Partner
Tokyo

2021-07-26T13:00:52-04:00

HR / Staffing

Senior Talent Acquisition Partner

Tokyo,

Do you know Cisco Meraki is one of Cisco’s fastest growing business units? We are looking for a Senior Talent Acquisition Partner to join our team working across our Japan and Asia Pacific region. As an integral member of our Talent Acquisition team, you will partner on all things recruiting. From managing candidate experience to building hiring manager relationships across multiple departments, you will play a critical piece in our success of hiring outstanding Merakians! You will drive a positive candidate experience from the point of initial contact, to offer acceptance, and onboarding. This role will partner closely with hiring managers within Sales, Pre-Sales, Sales Operations, Marketing, Operations and guide them throughout the recruiting process. We need someone who thrives on recruiting for many types of roles at once and takes a thoughtful, critical approach toward scaling talent. We are also looking for someone who is comfortable and passionate about building the Talent Strategy for Japan. If you’re looking for a challenging position that will utilize your recruiting skills, positive attitude, high energy and ability to problem solve, then keep reading! <h2>What you will do</h2> <ul> <li>Manage the end to end Talent Acquisition lifecycle. Generate a strong, diverse pipeline of both active and passive candidates through internal referrals, networking, and online job postings.</li> <li>Analyse interview feedback, extend/negotiate offers, and close candidates for a variety of roles.</li> <li>Serve as a knowledgeable, personable ambassador of the company at conferences, career fairs, and other public-facing venues.</li> <li>Act as a source of knowledge through continuous learning and process improvements to your team.</li> <li>Build and manage relationships with hiring team to ensure a smooth and efficient recruiting process.</li> <li>Use market expertise and data to educate and influence hiring managers on how to identify and hire the best talent.</li> <li>Work on key global and regional projects including talent branding, succession planning and process improvement.</li> </ul> <h2>Who you are:</h2> <ul> <li>5+ years of full cycle in-house recruiting experience with a track record of closing high-quality candidates, preferably in the areas of tech and sales</li> <li>Fluent in Japanese and English</li> <li>Excellent communication, interpersonal, and relationship-building skills; ability to interact with team members and candidates of all stature with professionalism and tact.</li> <li>The ability to think creatively and go beyond your standardized templates</li> <li>Passionate about the mission, product, and culture of Cisco Meraki.</li> <li>Works on complex issues where analysis of situations or data requires an in depth evaluation of variable factors. Networks with key contacts outside own area of expertise. Developing nuanced, risk-managed decision-making that considers candidate needs, business trade-offs, value and time constraints.</li> <li>Experienced mentor for people of varied experience levels within the team.</li> <li>Lead serves as an advisor / guide; Seeks supervision when necessary; Determines methods and procedures on new assignments with autonomy</li> </ul> <h2>Who we are:</h2> <ul> <li>We communicate broadly and often, providing clear purpose, direction, goals, and measures.</li> <li>Career Champion. We invest in our team’s growth and development.</li> <li>Disagree, Decide, and Commit. We listen to understand different opinions and allow them to influence the direction.</li> <li>Results Driven. We are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>We commit to earning our team’s trust every day through our actions and transparency.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and a for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Marketing

Brand Visual Designer Remote
United States

2021-07-26T13:00:52-04:00

Marketing

Brand Visual Designer Remote

United States,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? The Cisco Meraki Creative Studio team is seeking a passionate and insightful Brand Visual Designer to join our team. The Creative Studio is a multi-disciplinary team of creatives working across most marketing projects at Meraki– building our brand aesthetic through collateral, promotional materials, web, events, advertising, digital campaigns, and new product launches. Your role as a Brand Visual Designer is to bring our story to life through well-crafted visual narratives across all our channels and customer touchpoints. We are looking for someone with experience in storytelling, problem-solving, and is detail-oriented, curious, and collaborative. You will be required to think strategically about your work and produce creative solutions that help our Marketing team achieve our goals with thoughtful customer-centric design that is consistent with our core values. Brand Visual Designers at Meraki should demonstrate a passion for great design and the discipline to define and document their approach to build and scale a consistent visual language globally. This designer should have excellent communication skills and be able to articulate the rationale behind their work. <h2>What You'll Do:</h2> <ul> <li>As a core member of our design team, be an influential voice in the development and evolution of the Cisco Meraki brand</li> <li>Concept, create, and execute illustrations, animations, and motion graphics to be used across web, video, email, and paid media</li> <li>Strategize and design high-profile marketing campaigns, product launches, and other initiatives in collaboration with cross-functional teams both inside and outside Marketing</li> <li>Collaborate on projects with content writers, web developers, agency partners and vendors</li> <li>Collaborate with our UX designers to help elevate our web UI experiences through beautiful visual design</li> <li>Own visual branding and design production of digital and live marketing events</li> </ul> <h2>Who You Are:</h2> <ul> <li>3-5 years experience as a brand visual designer at a tech company, B2B company, marketing agency, or related experience</li> <li>Online portfolio that showcases your work, clearly outlining your role and contribution within each project</li> <li>Proficiency with Adobe Creative Suite apps, Sketch, and modern prototyping tools</li> <li>Portfolio evidence creating motion graphics and animations</li> <li>A passion for meaningful design solutions, and expertise in design principles: color, typography, layout, and conceptual skills</li> <li>The ability to think creatively and explore original ways to communicate complex concepts in a clear and illustrative way</li> <li>The ability to work independently and across multiple projects simultaneously</li> <li>Strong written and visual communication skills</li> <li>Detail oriented, with scrupulous file management while collaborating with other team members</li> </ul> #LI-Remote At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Executive Briefing Program Manager
San Francisco

2021-07-26T13:00:52-04:00

Marketing

Executive Briefing Program Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? We are looking for an Executive Briefing Program Manager to create meaningful engagements with customers and partners in physical spaces and digital briefing rooms. In this role, you will lead the Cisco Meraki Executive Briefing Center (EBC) program, and optimize the program for scalability, customer experience and measurement.    This role is part of our Marketing Strategy team. This role will have the opportunity to collaborate with teams throughout Meraki, Cisco and with our customers directly. You will get to know our customer really well. From those efforts you'll be able to extract meaningful insights that can improve our customer experience. Alongside that work, you will focus on building a space for sharing industry trends. This is a new role within our organization. WHAT YOU'LL DO: <ul> <li>Revitalize the EBC experience for both in-person and virtual events, including the creation of a dedicated EBC space within the San Francisco office</li> <li>Define the strategy to measure and optimize the EBC experience for customers</li> <li>Build a framework to ensure each briefing center agenda is relevant, targeted and impactful and a template to make content creation scalable for internal teams</li> <li>Bring EBC best practices derived from regular networking and attendance with industry resources, such as the Association of Briefing Program Managers</li> <li>Create a centralized repository to ensure customer insights are discoverable and actionable internally</li> <li>Manage the customer insights collection process to prevent audience fatigue and derive maximum value from every survey</li> </ul> WHO YOU ARE <ul> <li>You have 5+ years of marketing experience and a proven track record of building EBC programs that optimize customer lifetime value</li> <li>Experience using EBC tools such as BriefingSource and measuring the impact of EBCs in CRMs like Salesforce</li> <li>Knowledge in customer surveying tools such as Qualtrics and GetFeedback</li> <li>Bachelor's Degree required</li> <li>When it is safe to do so, you are willing to travel up to 25% as needed</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Industry Insights Marketing Manager - Remote
United States

2021-07-26T13:00:52-04:00

Marketing

Industry Insights Marketing Manager - Remote

United States,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. Cisco Meraki marketing is evolving, and we want you to be a part of that evolution by joining the Audience Marketing team. Audience Marketing sits within Market Strategy, and has been tasked with helping us segment and get closer to our customers, to see the world through their eyes, and to meet them where they are. In this role you’ll have the opportunity to become the expert in – and advocate for – various industries in the private sector, helping to develop personas, buyer motivations and stories for that segment, and driving a broader marketing approach that is tailored accordingly. <h2>What You'll Do</h2> <ul> <li>Establish a customer-first marketing strategy for certain private sector industries such as Retail, Manufacturing, Financial Services, Healthcare, and Hospitality.</li> <li>Develop detailed buyer personas for use across Meraki Marketing, capturing segment behaviors and sentiments.</li> <li>Become an expert in the segment, understanding trends and identifying opportunities to connect our marketing messages to prospective customer motivations.</li> <li>Leverage market data and insight to identify consistent behaviors and inform strategy.</li> <li>Drive customer loyalty by maintaining an ongoing nurture strategy.</li> <li>Collaborate on the development of innovative, segment-relevant omnichannel audience campaigns, and personalization strategies, driven by Marketing OKRs.</li> <li>Partner with other groups in marketing, especially Product Marketing, to connect customer needs (existing and evolving) to Meraki products, features, and solutions.</li> <li>Partner with segment sales teams to share marketing insight and resources.</li> <li>Be an advocate for the voice of the customer, and ensure it is represented in new campaigns.</li> <li>Be self-motivating in a hands-off environment and comfortable with desk-based research.</li> <li>Create top of funnel content based on themes and use cases of specific industry segments.</li> <li>Success in this role will be based on an ability to capture attention – with internal stakeholders and customer prospects – driving traffic to marketing assets, maintaining engagement, cultivating impressions, building influence, reducing churn, and helping Meraki Marketing win and retain customers by winning hearts and minds.</li> </ul> <h2>Who You Are</h2> <ul> <li>Candidates for this role will be first and foremost, customer obsessed, with a passion for the relentless pursuit of better customer experiences.</li> <li>The role will reward those who are imaginative, creative, collaborative, adaptable, self-motivated, and strategic in their thinking.</li> <li>Travel: Some, as required to support research</li> <li>Minimum 5 years in sales and marketing roles within a Tech B2B organization</li> <li>Experience with quantitative and qualitative data outputs to make informed decisions</li> <li>Experience working with cross-functional teams and creating seamless alignment</li> <li>Demonstrable interpersonal, influencing, and collaborative experience</li> <li>Knowledge of computer networking is beneficial.</li> </ul> #LI-Remote At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Paid Search Media Manager - REMOTE
California
San Francisco
United States

2021-07-26T13:00:52-04:00

Marketing

Paid Search Media Manager - REMOTE

California,San Francisco,United States,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced paid search and programmatic display media manager to join the Marketing Go To Market Digital Team! You’ll report to the Senior Media Manager, and work alongside other media managers focused on other key channels (e.g. paid social and content syndication). You’ll be responsible for running all of Meraki’s paid search and programmatic display media, globally, building awareness and preference for Meraki and Meraki-Go solutions. This means creating search keyword and bidding strategies, working alongside product & solution marketing, content, and web teams to ensure users see Meraki’s brand, product, and content when searching online. You’ll manage the budget, build forecast models, and work closely with Meraki’s media agency to execute and optimize. In addition to building B2B and B2C search campaigns, you’ll create synergies with SEO efforts, build a process for working with our channel partner paid search plans, and align with other Cisco property’s bidding strategies! This role is based in the Mission Bay, San Francisco office and will support teams globally. Initially, must be able to remote work with teams worldwide. <h2>What You'll Do</h2> <ul> <li>Effectively communicate search and programmatic strategies and rationale for all campaigns (from Always-On digital to bespoke industry or regional campaigns)</li> <li>Execute, manage, and optimize - through Meraki’s media agency - online biddable media campaigns and programs(e.g. paid search, auction/exchange based performance media, audience-based buying, retargeting campaigns) while meeting or surpassing performance expectations</li> <li>Advise and review ongoing account responsibilities associated with Google AdWords, Yahoo, Bing and other search platforms managed by Meraki’s media agency</li> <li>Monitor keyword bids, budget caps, impression share, quality score and other important account metrics.</li> <li>Provide strategies for keyword lists.</li> <li>Collaborate with internal copywriter and product solutions managers on creative copy suggestions and graphical ad templates.</li> <li>Provide recommendations and execute strategies for keyword opportunities, campaign structuring, targeting, display network, and other facets of paid search</li> <li>Provide oversight and share out weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search and programmatic initiatives</li> <li>Partner with Analytics team on campaign measurement reporting and insights generation; monitor and offer insights from analytics dashboards, reports and key reporting tools, and point out key areas of importance to broader media team and internal stakeholders</li> <li>Manage the delivery of creative assets, insertion orders, campaign artifacts, and all relevant campaign documentation in preparation for campaign launch</li> <li>Formulate proposals for new opportunities, tests, or pilots</li> </ul> <h2>Who you are</h2> <ul> <li>You have 5-10+ years of hands-on PPC and programmatic experience for B2B and B2C businesses</li> <li>You are a expert in Google AdWords, Google Analytics, and other ad platforms</li> <li>You are familiar with both B2B and B2C web strategies and analysis</li> <li>Experience working with non-US markets, including China, Japan, and others is a huge plus!</li> <li>Excellent communicator and creative problem solver</li> <li>Bachelor's Degree required</li> </ul> #LI-REMOTE Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.  

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Product Marketing Manager REMOTE
United States

2021-07-26T13:00:52-04:00

Marketing

Product Marketing Manager REMOTE

United States,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management, and making cloud-managed IT a reality. Meraki Marketing is seeking a highly motivated and creative Product Marketing Manager to support one of Meraki’s fastest growing product lines, MV smart cameras! This groundbreaking family of smart cameras uses Meraki’s innovative cloud network platform to deliver powerful physical security and easy-to-implement computer vision applications to our customers in one simple package. In this role, you’ll become the subject matter expert for our innovative line of smart cameras. As a part of the IoT Product Marketing group, you will co-create a product marketing strategy, bring new products to market, and evangelize the benefits of cloud-based physical security solutions. You’ll interact with and present to customers and partners in conjunction with Meraki sales teams, identify and share stories of customer success, and help shape a fast-growing team! <h2>What You'll Do</h2> <ul> <li>Become an expert in all things related to MV – our innovative cloud-based camera solution that simplifies physical security and provides valuable business insights</li> <li>Collaborate across marketing, product, and sales teams to develop a comprehensive positioning and messaging strategy</li> <li>Partner with industry experts to craft compelling vertical messages connecting specific customer needs to camera solutions</li> <li>Stay on top of the competitive landscape and equip our sales and partner teams with competitive intelligence</li> <li>Lead high-impact product launches that connect our technology to customer solutions</li> <li>Serve as the trusted technical and marketing advisor for physical security and other environments, authoring content and supporting broad go-to-market, demand generation, and sales activities</li> <li>Evangelize the Cisco Meraki vision at industry events</li> </ul> <h2>Who You Are</h2> <ul> <li>2+ years of experience in a product marketing role within technology</li> <li>A passion for the relentless pursuit of better customer experiences</li> <li>Imaginative, creative, adaptable, and strategic thinking across products and industries</li> <li>Expertise collaborating across an organization, connecting sales, product management, engineering, customers and channel partners</li> <li>A knack for translating technical concepts to all types of audiences; helping customers connect problems to positive outcomes</li> <li>Experience marketing to both large and small organizations, across industries and geographies</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Master’s degree or MBA</li> <li>A background in Machine Learning (computer vision, speech reco, or data analytics) desired</li> <li>Experience working in IT, networking, or physical security industries</li> <li>Love of new and emerging technologies</li> <li>Experience with novel applications for connected cameras and IoT devices in enterprises large and small</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. <h2>#LI-Remote</h2> Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.  

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Product Marketing Manager, Wireless - REMOTE
United States

2021-07-30T13:28:15-04:00

Marketing

Product Marketing Manager, Wireless - REMOTE

United States,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our cloud-first networking platform and rich portfolio of access, security, and IoT products are changing the way CIOs build new connected experiences, from enabling hybrid workforces to creating smarter and safer environments for customers and employees alike. To help us accelerate this mission and connect with customers in more meaningful ways, Meraki Marketing is seeking a thoughtful and creative Product Marketing Manager to support one of Meraki’s leading product lines, MR access points and Meraki Health. Meraki wireless access points pair seamlessly with our cloud-managed network switches, IoT devices, and security solutions, which allow our customers to deploy, secure, and monitor their networks at scale! As a part of the Product Marketing team, you’ll help shape our product marketing and go-to-market strategy, develop differentiated positioning in the market, and work closely with product, sales, and customer teams to help bring new solutions to market! <h2>What you'll do:</h2> <ul> <li>Lead our team’s WiFi expertise, spanning a portfolio of hardware, software, and machine learning technology.</li> <li>Collaborate across Product and Marketing Strategy teams to develop a comprehensive platform positioning and messaging strategy that puts customer outcomes first</li> <li>Drive the development of messaging for the Meraki MR solution and product portfolio</li> <li>Serve as a trusted technical and market authority, while working with the wider marketing team on go-to-market and demand generation activities</li> <li>Take the stage and evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth collateral and tools for some of the largest enterprise customers in the world</li> </ul> <h2>Who you are:</h2> <ul> <li>You love the challenge of learning the complexities of a complex technical ecosystem and finding simple, effective ways to communicate solutions to customers</li> <li>You take a structured, proactive approach to developing messaging and positioning, leading with a customer-first view of the market and the problems to be solved</li> <li>You’re comfortable working cross-functionally with technical and business-focused stakeholders</li> <li>You’re a clear communicator and can balance written and verbal content with ease</li> <li>You’re not afraid to challenge the status quo, combining data, qualitative insights, and other inputs to set projects on the right track</li> <li>You have 4+ years of hands-on experience in the wireless networking space</li> <li>You are willing to travel as needed, up to 25% envisioned</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. <h2>#LI-Remote</h2>  

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Senior Access Product Marketing Manager Remote
United States

2021-07-26T13:00:52-04:00

Marketing

Senior Access Product Marketing Manager Remote

United States,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 8 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Senior Product Marketing Manager - Access to support a rapidly growing Meraki business! Do you love to explain complex technologies in a simple manner? Are you excited by Wi-Fi, enterprise switching, mobile device management, IT and network security, presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you? Are you a great player-coach who wants to partner with Product Management, Marketing and Sales teammates to drive a winning market strategy? If yes, then we want to meet you! As a part of the Product Marketing team you will help shape product marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. <h2>What you'll do:</h2> <ul> <li>Become an expert in all things related to our Access portfolio – an innovative cloud-based Wi-Fi, switching and mobile device management product line that seamlessly integrates into our management dashboard for unparalleled visibility of IT and physical environments</li> <li>Collaborate with the Product / Solutions Marketing teams to develop a comprehensive Networking, Wi-Fi, switching and mobile device management positioning and messaging strategy</li> <li>Understand and share perspectives on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Lead the development of messaging for the Meraki Access solution and product portfolio</li> <li>Be a trusted technical and marketing leader, contributor and author while working with the wider marketing team on go-to-market and demand generation activities</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth collateral and tools for some of the largest enterprise customers in the world</li> <li>Develop comprehensive enablement kits for sellers and partners</li> <li>Mentor, actively coach and collaborate with Access portfolio product marketers</li> </ul> <h2>Who you are</h2> <ul> <li>You have 8+ years of hands-on experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You have 3+ years of management experience leading technical, marketing or sales professionals with a track record for program execution, individual and team development</li> <li>You have experience articulating the value / benefits of advanced technical concepts such as Artificial Intelligence (AI) and Machine Learning (ML) in the context of solving customer experience or business challenges</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain value and benefits derived from technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Master’s Degree or MBA preferred</li> <li>Experience working in the IT, networking, security or mobility industry a plus</li> <li>You are willing to travel as needed, up to 25% envisioned</li> </ul> #LI-Remote At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. #LI-Remote

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Senior Content Marketing Manager - REMOTE
United States

2021-07-26T13:00:52-04:00

Marketing

Senior Content Marketing Manager - REMOTE

United States,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested! And together, we’ll simplify technology so the world can simply work. At Cisco Meraki, we know that technology can connect, empower, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest-growing cloud-managed team in the world, our product and technology architecture is changing the landscape of enterprise networking and making cloud-managed IT a reality. Meraki is looking for a passionate storyteller to help us bring our nerdy-cool voice to life and amplify the Meraki story to a wide range of audiences. You love the written word and bring an enthusiasm for writing and editing—everything from creative advertising copy to detailed product one-pagers. You bring a strategic eye to content development, which ranges beyond writing, to drive engagement and increase awareness of our vision. Strategic, flexible, and resourceful, you thrive on collaborating with subject matter experts across the marketing team to create unique, customer-centric content. As the leader of a team of writers and content managers, you will also work closely with the Head of Corporate Communications, external agencies, product managers, and other teams in the organization to execute creative tactics in support of our goals and technology priorities. <h2>What you will do:</h2> <ul> <li>Lead the creation process of high-quality, engaging content to support integrated marketing campaigns and brand-level programs, including customer stories, webinars, whitepapers, e-books, emails, web pages, ad copy, and more</li> <li>Build strong relationships throughout the company to help unify our narrative and amplify our mission, internally and externally</li> <li>Collaborate across the marketing team to build thoughtful and goal-oriented content strategies</li> <li>Mentor, advise, and motivate a team of copywriters and content producers</li> <li>Be an ambassador of the editorial style guide and voice and tone guidelines to ensure a consistent brand voice</li> <li>Set content performance targets and prioritize projects based on demand generation goals</li> <li>Identify insights based on customer engagement and analytics, and define opportunities to optimize content based on data</li> <li>Maintain and continuously update content guides, best practices, and processes to enable content creators across the organization</li> </ul> <h2>You have:</h2> <ul> <li>10+ years managing editorial/content with a track record of crafting and delivering inspiring, must-read content across multiple mediums—print, web, mobile, video, and experiential</li> <li>Self-motivation and you’re able to run with projects with (at times) minimal direction</li> <li>First-class writing and editing skills</li> <li>A collaborative and cross-functional mindset</li> <li>Meticulous attention to detail, exceptional organizational skills, and the ability to meet deadlines consistently</li> <li>Passion for creative and thoughtful storytelling</li> <li>A skill for developing relationships with senior leaders and key partners, prioritizing and setting expectations as needed</li> <li>Open and effective communication skills; you’re someone who is not afraid to throw out an idea or challenge an existing one to help advance the business mission</li> <li>Curiosity, with an eagerness to learn and excitement to try new things</li> <li>A keen eye for prioritizing while being flexible, adaptable, and open; unphased by change</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. <h2>#LI-Remote</h2>  

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Senior Integrated Marketing Manager - Commercial REMOTE
San Francisco
United States

2021-07-26T13:00:52-04:00

Marketing

Senior Integrated Marketing Manager - Commercial REMOTE

San Francisco,United States,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. To help us in that mission, we are looking for an Integrated Marketing Manager to focus on our Commercial segment, which covers medium and large organizations across Healthcare, Manufacturing, Retail, and Financial Services verticals. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution! <h2>What You'll Do</h2> <ul> <li>Develop an end-to-end marketing plan for the Commercial segment at Meraki - defining our acquisition strategy to drive market share growth</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources for amplifying programs in international markets</li> <li>Maintain ongoing partnerships with regional marketing leads to ensure successful implementation of campaigns in key markets globally</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Who You Are</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple outreach channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> </ul> #LI-REMOTE Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Management

Director, Product Management - Cloud Platform
San Francisco

2021-07-29T16:47:25-04:00

Product Management

Director, Product Management - Cloud Platform

San Francisco,

Job Description: The Cisco Meraki team is seeking a Director of Product Management to lead the cloud platform team. Meraki is changing the way the industry thinks about networking, and you will be responsible for continuing that evolution. Your mission will be to strengthen our cloud platform as a competitive advantage within our product strategy. A large component of this role will be driving the evolution of the next generation of cloud architecture as we scale to larger customers and expand into new markets. You will partner with multiple cloud engineering teams and Meraki product teams across the company such as WiFi access points, network security, intelligent video cameras and more. You will collaborate with forward-thinking engineers and excited customers to ensure we have the most sophisticated and secure cloud platform in the industry. You will work closely with the executive team to establish a winning strategy, and partner with our outstanding sales, marketing to ensure market-adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at the leading edge of cloud connected hardware. Every single day is truly unlike the one before. Your appetite for approaching problems with creative solutions, a real passion for engineering, and ambition to be part of (and lead) an inspiring team are the tools that you’ll need to be a Meraki Product Leader. Responsibilities: <ul class="ul1"> <li class="li1">Define the strategy and market positioning for our next-generation cloud architecture in collaboration with engineering and marketing teams</li> <li class="li1">Work with our talented engineering teams on the direction of our cloud architecture to best handle the scale, performance, and reliability that our customers trust</li> <li class="li1">Attract, build, and run a diverse team of dedicated PMs and TMEs</li> <li class="li1">Discover and prioritize customer use cases and requirements to expand our products to new markets</li> <li class="li1">Define product strategy, roadmap, positioning, and pricing</li> <li class="li1">Assist and train our fast-growing sales team</li> <li class="li1">Define and drive discrete components of a cross-product unification strategy across all layers - engineering, sales, marketing, and product</li> </ul> Qualifications: <ul class="ul1"> <li class="li1">10+ years proven experience in a Product Management role</li> <li class="li1">10+ years of experience in cloud technologies and software development</li> <li class="li1">5+ years of people management experience</li> <li class="li1">Experience building a team, holding decisions on recruiting and organization design</li> <li class="li1">Experience working cross-functionally on large projects with multiple engineering teams</li> <li class="li1">Excellent communication skills and can articulate a compelling vision</li> <li class="li1">Entrepreneurial attitude, "Can do" demeanor, and the ability to make an impact</li> <li class="li1">BS, MS, or Ph.D in Computer Science or Engineering, or a related field</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Director, Product Management - Meraki Switch
San Francisco

2021-07-26T13:00:52-04:00

Product Management

Director, Product Management - Meraki Switch

San Francisco,

The Cisco Meraki team is seeking a creative Director of Product Management to pilot our industry-leading cloud managed Ethernet switching business. Your mission will be to own the MS switching product line, driving a variety of priorities, including: <ul> <li>Evolving the winning MS portfolio strategy and developing deep analytic insights into its performance as one of Meraki’s $B product pillars</li> <li>Growing and mentoring a diverse, caring team of world class product management professionals</li> <li>Identifying adjacent products and opportunities for market vertical differentiation</li> <li>Promoting collaboration and alignment across Meraki’s other high-performing product lines</li> </ul> You will be involved in everything. Your imperative is to work out what will make the most difference at any given time, and focus the team on impacting that outcome when there isn’t time to do everything. We are changing the way the industry thinks about networking, and you will lead the charge to continue that evolution. You will collaborate with forward-thinking engineers and excited customers to ensure that we continue to have the best switching product portfolio in the industry, at the heart of the Meraki #fullstack. You will work closely with the executive team to establish a winning strategy, and collaborate with our outstanding sales, marketing, and partner teams to ensure continued market-adoption and rapid growth. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing cloud networking technology. You will have a significant impact on one of the fastest growing product lines within a growing connected hardware companies in the world. You will reach a global customer base, grow an elite product team, and work at the leading edge of cloud managed networking technology. Every day is truly unlike the one before. Your penchant for approaching problems with creative solutions, sincere real passion for engineering, and ambition to be part of (and lead) a creative and inspiring team are the tools that you’ll need to be a Meraki Product Leader. <h2>What You Will Do</h2> <ul> <li>Partner with engineering leads to ensure team of PMs, designers, and engineers are operating effectively at all levels</li> <li>Take ultimate responsibility for everything MS</li> <li>Attract, mentor, and grow a hardworking and diverse product management team</li> <li>Collaborate with the broader Meraki product portfolios to build untouchable differentiation</li> <li>Evangelize MS within Meraki and provide the sales team with the knowledge to sell it</li> <li>Partner with departmental leaders in engineering, sales, marketing, &amp; finance to hone the MS message and value proposition.</li> <li>Develop and cultivate strategic alliances with adjacent Cisco products</li> <li>Discover and prioritize customer use cases and requirements to define the strategy, roadmap, positioning, and pricing for enterprise switching at Meraki</li> <li>Serve as a technical resource and key strategic advisor for all technical and business- related matters related to the Meraki switching portfolio</li> </ul> <h2>What We’re Looking For</h2> <ul> <li>Can learn the technical complexities of your products and are comfortable working with engineering leadership to prioritize across the portfolio</li> <li>A leader with outstanding interpersonal skills capable of motivating a diverse team. A story teller with a natural passion for their product and possibilities.</li> <li>A manager who cares deeply about the individuals under their care.</li> <li>Customer empathy, but with the critical thinking needed to ask the challenging questions and spot the patterns of high value customer problems.</li> <li>5-10+ years of work experience in technology (ideally in networking and Ethernet switching)</li> <li>5+ years of proven experience building and managing diverse teams</li> <li>Strong business background (ex: MBA, Product Management or Marketing) desired</li> <li>Genuine dedication to learning about enterprise network design, network security, cloud management, and emerging ground-breaking technologies</li> <li>Able to distill complicated ideas into just the right number of words.</li> <li>A results-oriented, can-do demeanor with an intuitive understanding of product quality and user experience.</li> <li>Track record of motivating and driving large projects and large teams effectively, successfully driving product initiatives where outcomes were paramount to the health or strategic differentiation of the overall business</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Manager, Technical Marketing Engineer- Meraki Wireless
San Francisco

2021-07-27T19:38:49-04:00

Product Management

Manager, Technical Marketing Engineer- Meraki Wireless

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Meraki’s Product Management team is seeking a driven Manager, Technical Marketing Engineering to join the Wireless (MR) product team. The MR product line is one of the most successful, fastest growing product lines in the industry. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best switching product portfolio. You will develop excellent technical knowledge, deliver high-impact presentations, and have a passion for learning about and evangelizing cloud networking technology. As a critical member of the product team, your responsibilities include: <ul> <li>Team Management</li> <li>Primary point of contact for technical deliverables from TME</li> <li>Maximize productivity by evolving the team structure to enable efficient execution of TME deliverables</li> <li>Thoughtfully assign incoming technical projects based on skill set and availability, provide ongoing feedback, remove roadblocks</li> <li>Track and report status of all TME projects to leadership and partnersPlan and track timelines for the team, ensuring efficient execution and communicating to relevant partners when things change</li> <li>Team Development</li> <li>Lead the team and hold regular one-on-ones, ongoing coaching and mentorship, career development plans, performance evaluations, and compensation planning</li> <li>Work with recruiting on targeted hiring efforts to make sure the team can meet the needs of the business</li> <li>Technical Product Strategy</li> <li>Stay on top of industry trends and understand the landscape. Work with senior PMs/ TME's on the team to investigate feature/platform innovations that add value to a broad range of customers</li> <li>Working alongside Engineering and PM to craft a feature development strategy that satisfies Meraki’s largest customers while maintaining Dashboard’s core simplicity</li> <li>Execute the strategic plan for technical activities consistent with the broader business strategy</li> <li>Review/prioritize customer reported bugs and critical issues and establish a plan to address them</li> <li>Technical Enablement</li> <li>Drive development and creation of highly impactful technical collateral to better enable our support, sales engineers, customers and partners</li> <li>Collaborate with PM's on preparing content for SEVT's, SKO, and other training events</li> <li>Field, customers, and partners</li> <li>Maintain strong customer focus. Drive a culture of sharing user/customer feedback with Engineering to build features that will have the biggest impact to Meraki customers</li> <li>Meet with customers and prospects, share our vision and understand their needs</li> <li>Support large deals, and increase TME engagement on sales opportunities</li> <li>Evangelize Meraki MR through participation in marketing events such as Cisco Live. and other industry events</li> </ul> <h2>What we're looking for:</h2> <ul> <li>Minimum 5-7 years of work experience in networking technology (ideally in Wireless)</li> <li>Deep understanding and familiarity with networking and Wi-Fi technologies</li> <li>Hands on experience in supporting, selling, or using WI-Fi technologies</li> <li>Track record of motivating and driving large projects and large teams effectively</li> <li>Strong user insight with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Entrepreneurial, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> <li>Deep passion for mentoring, coaching and growing people</li> </ul> <h2>Bonus Points:</h2> <ul> <li>Experience building and leading complementary teams</li> <li>BA/BS in EE or CS or a related technical field</li> <li>CWNA/CWNP/CCIE /wireless/security certifications</li> <li>Experience in application engineering, technical support, product testing, or QA</li> </ul>   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Architect - Go-To-Market
San Francisco

2021-07-26T16:05:04-04:00

Product Management

Product Architect - Go-To-Market

San Francisco,

The Cisco Meraki team is seeking a motivated Product Architect to develop and execute GTM strategy for integrations across Cisco’s portfolio! Cisco Meraki is changing the way the industry thinks about IT, and you will support the charge to continue driving this change. You will be working closely with many groups within the Meraki Business Unit as well as other Cisco development and sales organizations to: <ol> <li>Capture and analyze information from a variety of sources in order to identify product and business integrations that build value for customers and improve Cisco's position in the market</li> <li>Clearly communicate the business opportunity and operational cost of these integrated solutions to Product Management leaders and help them decide where to invest</li> <li>Develop business strategies to take approved integrations to market and ensure that Cisco sellers and partners have the tools and resources they need to drive them</li> </ol> You have a background in business development or product management along with a solid understanding of the technology market and the overall Cisco portfolio. In addition, you are able to weigh business opportunities against the operational burden of potential integrations to provide Product leaders with clear recommendations on which integrations to develop. <h2>Responsibilities:</h2> <ul> <li>Partner with product management teams to quantify business value of potential integrations</li> <li>Work closely with various groups within Cisco to collect feedback on integration opportunities</li> <li>Work hand in hand with other architects, product management, and business operations to develop business strategy for new integrations</li> <li>Collaborate with other Product Management teams across the organization to develop go to market strategies for these solutions</li> <li>Coordinate with Marketing, Operations, Sales leadership, and other groups to ensure integrated solutions are launched effectively</li> </ul> <h2>Qualifications:</h2> <ul> <li>Familiarity with new product lifecycles and the process of bringing technology solutions to market</li> <li>Ability to create and drive business plans for new solutions</li> <li>Ability to communicate key findings clearly to others, including senior leaders and executives across the business</li> <li>Technical aptitude around Cisco portfolio with a particular focus on networking and security. Familiarity with the Meraki portfolio and related solutions is helpful.</li> <li>2 or more years of experience in product management or business development roles</li> <li>Entrepreneurship, "can do" demeanor, and ability to identify and prioritize opportunities with the greatest potential impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager - Meraki Switch
San Francisco

2021-07-26T13:00:52-04:00

Product Management

Product Manager - Meraki Switch

San Francisco,

The Cisco Meraki team is seeking a creative and collaborative Product Manager to lead software solutions for Meraki's fastest-growing product line, the MS cloud-managed switches. You will work with one of the industry’s fastest-growing enterprise switching portfolios and take it to the next level of success. Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue that evolution. As a Meraki PM, there will be opportunities to simplify complexity, improve security, and build coordinated solutions across Cisco Meraki and beyond. In this position, you will team up with some of the world's best engineers, UX designers and researchers, and a variety of Meraki team members across the organization. You'll also have the opportunity to develop excellent technical knowledge, communication/presentation abilities, and the skills needed to evangelize Meraki's networking technology. We want your help to make this product line stand out in the growing multi-billion dollar enterprise switching market! Responsibilities: <ul> <li style="font-weight: 400;">Collect and prioritize customer requirements</li> <li style="font-weight: 400;">Continue to find new ways to differentiate and grow this already successful product</li> <li style="font-weight: 400;">Work with our engineering, UX, and PM teams to craft different ways to improve software capabilities</li> <li style="font-weight: 400;">Define software solution product strategy, roadmap, and positioning</li> <li style="font-weight: 400;">Serve as a technical resource and key strategic advisor for all technical and business-related matters related to the product</li> </ul> Qualifications: <ul> <li style="font-weight: 400;">BA/BS in CS, EE, or equivalent professional experience</li> <li style="font-weight: 400;">5-7 years of work experience in technology, with at least 2 years working with software</li> <li style="font-weight: 400;">Passion for learning about networking and cloud technologies</li> <li style="font-weight: 400;">Strong design aesthetics and a passion for building outstanding user experiences</li> <li style="font-weight: 400;">Product management experience is highly desirable</li> <li style="font-weight: 400;">Entrepreneurship, a "Can do" attitude, and the ability to make an impact</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Product Manager- Meraki Wireless
San Francisco
United States

2021-07-27T14:54:41-04:00

Product Management

Product Manager- Meraki Wireless

San Francisco,United States,

The Cisco Meraki team is seeking a creative Product Manager to lead product management activities for our industry-leading cloud-managed wireless business. In this role, you will be driving a wide number of strategic initiatives including but not limited to: (a) evolving a winning product line strategy, (b) building sustainable hardware and software differentiation, and (c) ideating and executing on a strategy to develop adjacent product lines to create the next big disruption. You will actively contribute to building our vision for #simplicity while bringing together Wireless, IoT, AI and intelligent API ecosystems. You will be instrumental in the expansion of our cloud-managed wireless capabilities through collaboration with the various product teams for the extended Meraki portfolio (e.g. MS, MX, MV, MI, Dashboard). Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will collaborate with forward-thinking engineers and excited customers to help ensure that we continue to have the best wireless product portfolio in the industry in addition to the Meraki #fullstack. You will work closely with the executive team to establish a winning strategy, and collaborate with our exceptional sales, marketing, and partner teams to ensure continued market-adoption and rapid growth. You will develop excellent technical expertise, deliver high-impact presentations, and have a real passion for evangelizing simplicity through cloud-first networking technology. Every day is truly unlike the one before. Your penchant for approaching problems with creative solutions, sincere passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Manager. <h2>Responsibilities</h2> <ul> <li style="font-weight: 400;">Actively discover and prioritize Wi-Fi  and network related customer user stories and requirements</li> <li style="font-weight: 400;">Work with our best-in-class engineering team to build the right hardware platforms and software applications to address use cases</li> <li style="font-weight: 400;">Define product strategy, roadmap, positioning, and pricing</li> <li style="font-weight: 400;">Assist, enable and train our rapidly growing sales team</li> <li style="font-weight: 400;">Serve as a technical resource and key strategic advisor for all technical and business-related matters related to our wireless portfolio</li> </ul> <h2>We are looking for you, if you have</h2> <ul> <li style="font-weight: 400;">A BA/BS in EE or CS or a related technical field</li> <li style="font-weight: 400;">Minimum 5-7 years of work experience in Wi-Fi and related technologies (eg: BLE, Zigbee, IoT)</li> <li style="font-weight: 400;">Strong business background (ex: MBA, Product Management or Marketing) </li> <li style="font-weight: 400;">Passion for staying ahead on leading networking/ embedded and cloud technologies</li> <li style="font-weight: 400;">A strong passion for data driven decision making in everything you do!</li> <li style="font-weight: 400;">Track record of motivating and driving large projects and large teams effectively</li> <li style="font-weight: 400;">Demonstrated success in driving product initiatives where outcomes are paramount to the health or strategic differentiation of the overall business, e.g. incremental revenue streams in the ‘hundreds of millions’</li> <li style="font-weight: 400;"> Strong sene of Entrepreneurship, "can do" attitude, and ability and willingness to make an impact</li> </ul> <ul> <li style="font-weight: 400;">Leadership, with exceptional interpersonal skills capable of motivating and inspiring a diverse team.</li> <li style="font-weight: 400;">Curiosity,  with a love of new and emerging technologies.</li> <li style="font-weight: 400;">Customer empathy, with the critical thinking needed to ask the challenging questions.</li> <li style="font-weight: 400;">An abstract thinking, and can spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">Ability to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">Experience in a customer-centric, cross-functional role such as product manager, consulting systems engineer, technical marketing engineer, or founder.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.    

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Senior Manager, Product Management - Systems Manager
San Francisco

2021-07-26T13:00:52-04:00

Product Management

Senior Manager, Product Management - Systems Manager

San Francisco,

<h2> </h2> The Cisco Meraki team is seeking an experienced Product Manager to lead the Meraki Systems Manager (SM) product team. Your mission will be to define and drive the strategy for the SM product line, leveraging Meraki’s strengths in cloud managed networking to accelerate success in endpoint management. You will be involved in everything. Your mission is to work out what will make the most difference at any given time, and focus the team on impacting that outcome when there isn’t time to do everything. Meraki is changing the way the industry thinks about networking, and you will own the charge to evolve this into the endpoints. You will collaborate with forward-thinking engineers and excited customers to help ensure that we have the most sophisticated and easiest to use endpoint management solution in the industry. You will work closely with the executive team to establish a winning strategy, and collaborate with our outstanding sales, marketing, and partner teams to ensure market adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at the leading edge of cloud managed networking technology. Every single day is truly unlike the one before. Your appetite for approaching problems with creative solutions, a real passion for engineering, and ambition to be part of (and lead) an inspiring team are the tools we need for a Meraki Product Leader. <h2>What You Will Do</h2> <ul> <li style="font-weight: 400;">Take ultimate responsibility for everything SM</li> <li style="font-weight: 400;">Define and execute the multi-year strategy SM in close collaboration with the development team</li> <li style="font-weight: 400;">Collaborate with the broader Meraki product portfolio to build untouchable differentiation for Systems Manager</li> <li style="font-weight: 400;">Evangelize SM within Meraki and provide the sales team with the knowledge to sell Meraki’s outstanding offering of “networking + endpoint management”</li> <li style="font-weight: 400;">Partner with departmental leaders in engineering, sales, marketing, & finance to hone the SM message and value proposition.</li> <li style="font-weight: 400;">Develop and cultivate our strategic alliances with SM’s technology partners and our partnerships with adjacent Cisco products.</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to define the strategy for endpoint management at Meraki</li> <li style="font-weight: 400;">Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li style="font-weight: 400;">Hiring experienced staff and mentoring emerging talent across the team. The “product” is the team, and the team comes before the product.</li> </ul> <h2>What We’re Looking For</h2> <ul> <li style="font-weight: 400;">A leader with exceptional interpersonal skills capable of motivating a diverse team. A story teller with a natural passion for their product and possibilities.</li> <li style="font-weight: 400;">A manager who cares deeply about the individuals under their care.</li> <li style="font-weight: 400;">Customer empathy, but with the critical thinking needed to ask the challenging questions and spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">8+ years in a product management role, with at least 2 years experience as a people leader leading product managers</li> <li style="font-weight: 400;">2+ years working with endpoint management products (MDM, EMM, UEM)</li> <li style="font-weight: 400;">Experience with enterprise SaaS software and/or B2B mobile apps</li> <li style="font-weight: 400;">Bonus points for experience in enterprise networking</li> <li style="font-weight: 400;">Genuine dedication to learning about endpoint device operation, device security, enterprise networking, cloud management, and emerging ground-breaking technologies</li> <li style="font-weight: 400;">Being able to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">A results-oriented, can-do demeanor with an intuitive understanding of product quality and user experience.</li> <li style="font-weight: 400;">Pleasure in solving technical problems in innovative ways.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Senior Product Manager - Secure SD-WAN
Remote within US
San Francisco

2021-07-26T13:00:52-04:00

Product Management

Senior Product Manager - Secure SD-WAN

Remote within US,San Francisco,

The Cisco Meraki team is seeking a Senior Product Manager to lead product management activities for our industry-leading cloud-managed Secure SD-WAN solution. Cisco Meraki is one of the SD-WAN market leaders, helping our customers through their WAN transformation with simplicity and ease of use as our top priority. This is a unique opportunity to work with a dedicated team of brilliant engineers and product managers, and shape the future of SD-WAN (SD-Everything, really…) at Meraki and greater Cisco. You will work closely with customers and the executive team to establish the Secure SD-WAN roadmap, establish a winning strategy, and interface with our extraordinary sales, marketing, and partner teams to ensure continued market-adoption and rapid growth. We’re making networking easier, faster, and smarter with technology that simply works. Meraki is changing the way the industry thinks about networking, and you will be in the forefront of this disruptive innovation!   <h2>Responsibilities</h2>   <ul> <li style="font-weight: 400;">Full ownership of the Secure SD-WAN solution strategy and feature set roadmap</li> <li style="font-weight: 400;">Market and customer analysis, requirements development, business case, collateral, product strategy, pricing and positioning</li> <li style="font-weight: 400;">Being the trusted advisor to your engineering team, working closely and coordinating the deliverables of several development teams to meet roadmap goals</li> <li style="font-weight: 400;">Working closely with Product Marketing, Sales and Customer Success to support the creation of customer-driven messaging, sales enablement tools and thought leadership materials to execute the go-to-market strategy</li> </ul> <h2>Qualifications</h2>   <ul> <li style="font-weight: 400;">5+ years of work experience as a Product Manager in the SD-WAN, SaaS, and/or security space preferred, with a demonstrable track record of success</li> <li style="font-weight: 400;">Entrepreneurship, a "can do" attitude, with the ability and willingness to make an impact</li> <li style="font-weight: 400;">Drive to create something new, innovative, and disruptive</li> <li style="font-weight: 400;">Customer-centric self-starter with high levels of initiative, dedication and energy, who can galvanize the team to follow</li> <li style="font-weight: 400;">Excellent written and verbal communication skills, a cross functional team player willing to present and defend your ideas</li> <li style="font-weight: 400;">Bachelor's Degree in Computer Science or Engineering or equivalent technical experience</li> <li style="font-weight: 400;">MBA is a plus</li> </ul>   Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer - Meraki Switch
San Francisco

2021-07-26T13:00:52-04:00

Product Management

Technical Marketing Engineer - Meraki Switch

San Francisco,

The Cisco Meraki team is seeking a driven Technical Marketing Engineer to support product management activities for our fastest growing product line, the cloud-managed switch (<a href="https://meraki.cisco.com/products/switches">https://meraki.cisco.com/products/switches</a>). Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking engineers and customers to help ensure that we make the best product with consistently new and improved features. You will help make this product stand out in a growing $23 billion market. You are exhilarated by technology and want to help build distinguished products. You want to help make products shine in the marketplace, outpacing and outperforming the competition. As a critical member of the product team, your responsibilities include: <ul> <li>Serving as the authority and key technical advisor for the product and its current and future capabilities</li> <li>Producing technical guides, standard methodologies documents, application notes, and configuration and installation content for internal and external use</li> <li>Working with Product Marketing to raise technical awareness of our products among our sales and channel teams</li> <li>Training Sales on efficiently positioning the product and features to seek customer issues</li> <li>Partnering with Sales Engineers on solving customer use cases through pre-sales engagement</li> <li>Preparing and presenting content to partners, customers, and executives</li> <li>Working with engineering teams through design, testing, and product launch; running beta and pilot programs</li> <li>Investigating technology trends and understanding market direction to evangelize adoption of new features that seek customer problems</li> <li>Working with ecosystem partners to validate inter-operation and successful solution development</li> <li>Tracking post-sales product feedback and quality by liaising with Support and Escalations teams</li> </ul> Qualifications: <ul> <li>Degree in CS, EE, or a related technical field</li> <li>2-5 years of work experience with Routing and Switching network technologies</li> <li>CCNA certification is highly desirable</li> <li>Strong scripting experience </li> <li>Experience in technical marketing, technical support, product testing, pre- sales engineering, or QA, is preferred</li> <li>Passion for learning about networking, cloud, and emerging disruptive technologies</li> <li>Strong user empathy with a deep desire to understand top customer problems</li> <li>Easily communicate complicated concepts to non-technical folks</li> <li>Ambitious, can-do attitude with a strong sense of product quality</li> <li>Love solving technical problems in creative ways</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Technical Marketing Engineer, Systems Management
San Francisco

2021-07-26T13:00:52-04:00

Product Management

Technical Marketing Engineer, Systems Management

San Francisco,

The Cisco Meraki team is seeking an upbeat, self-motivated and highly driven Technical Marketing Engineer to support product management activities for the System Manager (SM) product line! Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking Product Managers, engineers and customers to help ensure that we make the best product with consistently new and improved features. As a critical member of the SM product team, your responsibilities include but are not limited to: <ul> <li>Demonstrate and present the SM solutions and technologies to sales teams, customers and partners at internal and external events, conferences, EBCs, etc.</li> <li>Build documents and presentations with technical details for the product and technologies</li> <li>Provide technical mentorship and support to internal Support and Escalation teams and drive customer interactions</li> <li>Collaborate with the broader Meraki product portfolio to help build unique differentiation for Systems Manager</li> <li>Evangelize SM within Meraki and provide the sales team with the knowledge to sell Meraki’s unique offering of “networking + endpoint management”</li> <li>Discover and prioritize customer use cases and requirements to help in defining the strategy for endpoint management at Meraki</li> <li>Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li>Provide excellent pre-sales support through technical designs / POCs</li> <li>Serve as the go-to authority and key technical advisor for the product</li> <li>Work with engineering teams running beta and pilot programs</li> <li>Work with ecosystem partners to validate inter-operation and successful solution development</li> </ul> You Have: <ul> <li>Degree in CS, EE, or a related technical field</li> <li>4-6 years of work experience with mobile device or endpoint management technologies</li> <li>Experience in technical support, product testing, pre-sales engineering, or QA, is preferred</li> <li>Passion for learning about Mobile and other client devices and MDM, cloud, and emerging ground-breaking technologies</li> <li>You are curious and always take initiative to analyze and identify problems</li> <li>You are an astute troubleshooter with a clear understanding of your product</li> <li>You consistently and optimally execute on projects with minimal supervision</li> <li>Most importantly you put your team ahead of yourself and believe in winning together. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Operations

Channel Operations Manager
Sydney

2021-07-26T13:00:52-04:00

Operations

Channel Operations Manager

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality.   We are looking for a new Channel Operations Manager to help support our distribution and partner operations.   You:   As our newest team member, you will help us onboard, train and support our distributors to get to operational readiness. You will work cross functionally within Meraki to build internal relationships; help drive projects that will impact our channel and lead new processes to improve product operability. You are familiar with operational processes pertaining to Meraki’s ability to fulfill customer orders globally. You enjoy learning something new every day and solving complex problems to make an impact in a fast-growing organization.   Responsibilities:   <ul> <li>Help support executive engagement and operational enablement through to systems set-up and logistics</li> <li>Become an expert on operational processes and serve as a go-to resource for internal and external constituencies on a day-to-day basis</li> <li>Collaborate with regional distribution account managers to review partner performance and identify areas of growth and improvement</li> <li>Work cross functionally to help on escalations of operational issues</li> <li>Identify gaps, and build process improvements to increase efficiency of regional ordering and fulfillment</li> <li>Communicate and cooperate with teams across international time zones</li> <li>Deliver quarterly QORs</li> <li>Other duties as assigned</li> </ul>   Qualifications:   <ul> <li>2 - 3 years of experience in an operational or customer service capacity</li> <li>Excellent communication, presentation, and analytical skills</li> <li>Proficient on Excel</li> <li>Familiarity working with cross functional teams in a fast-paced environment</li> <li>High degree of motivation, autonomy in work, and organizational skills required</li> <li>Ability to deliver on multiple and challenging projects</li> <li>Confirmed analytical skills with an emphasis on execution</li> <li>Upbeat, personable, and comfortable working with just about anybody</li> <li>Knowledge of Cisco quoting and ordering tools</li> <li>BS or BA education equivalent, preferably in a relevant field</li> <li>Proficient in Mandarin</li> </ul>   Wonder what it’s like work for Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, and many other generous benefits! We have created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page: https://meraki.cisco.com/jobs   We look forward to talking with you soon!   At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can embrace new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.  

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Channel Operations Manager- Spanish Speaking
Chicago

2021-07-26T13:00:52-04:00

Operations

Channel Operations Manager- Spanish Speaking

Chicago,

Cisco Meraki is looking for a new Channel Operations Manager to help lead a team of 3 team members and to join our global Operations leadership team to help us drive to the next level of our company goals.  As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready for the challenge? You: As our new leader you will help us provide guidance, coaching and support to a group of 3 members (two regional managers and one analyst), of our global team. These 3 members cover the Americas market and our analyst helps with global internal support. You will drive weekly 1:1s and regional team meetings to help support at the human and business level. You and your team will work cross functionally within Meraki to build internal relationships, help drive projects that will impact our channel and lead new processes to improve product operability. You are familiar with operational processes pertaining to Cisco Meraki’s ability to fulfill customer orders globally. You enjoy leading teams, building relationships, proactive and intentional work, learning something new every day, and solving complex problems to make an impact in a fast-growing organization.   Responsibilities: <ul> <li>Provide guidance and support to team members and business objectives</li> <li>Monitor, share and act on feedback received from cross-functional teams to improve our services and processes.</li> <li>Help analyze operational data and support the team on understanding trends that can be addressed to help improve our partner experience</li> <li>Help the Channel Operations leadership team with quarterly planning and execution</li> <li>Become an expert on operational processes and serve as a go-to resource for internal and external constituencies on a day to day basis</li> <li>Work cross functionally to help on escalations of operational issues</li> <li>Communicate and cooperate with teams across international time zones</li> <li>Other duties as assigned </li> </ul> Qualifications: <ul> <li>3 - 5 years of experience leading teams as a supervisor and/or team lead</li> <li>Fluent in both English and Spanish</li> <li>Proficient on Excel, Power Point and experience deriving insights from data</li> <li>Confirmed analytical skills with an emphasis on execution</li> <li>Excellent communication, organization, coaching, presentation, and analytical skills</li> <li>High degree of leadership, motivation, autonomy in work, and organizational skills required</li> <li>Ability to coach and  deliver on multiple and competing projects</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Enterprise Software Developer
Chicago

2021-07-26T13:00:52-04:00

Operations

Enterprise Software Developer

Chicago,

Cisco Meraki is looking for a Software Developer to join our Team in Chicago. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. With that said, we’re taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and work hours. That’s where you come in.   You: You’ll be joining the existing development team to improve, develop, and maintain the processes that form Meraki’s backbone. You will be working on building integration between various internals products and business systems.  We expect your tool kit to be diverse: proposing process improvements, customizing Middleware or creating your own solutions, integrating our various systems (Internal & External) and ability to learn new languages and frameworks quickly.   What You Will Do: <ul> <li> Build integrations across internal and external systems to support existing processes and new initiatives</li> <li> Optimizing operational processes using WebMethods BPMS, Java, and scripting languages</li> <li> Using Rails to customize order entry interface, improving order flow and reducing order processing time</li> <li> Allowing users to gain more insight into business performance by enhancing the data warehouse</li> <li> Propose, Automate, streamline, and improve existing processes to allow various teams to maximize productivity</li> </ul>   Requirements and Qualifications: <ul> <li> BS in Computer Science or related discipline</li> <li> 5+ years post-collegiate programming experience. Java or Ruby experience a plus.</li> <li> Solid experience with integration software – Experience with Webmethods will be a bonus</li> <li> Professional experience with large scale ERP systems a huge plus</li> <li> Knowledge of microservice architectures and web services– Salesforce, SOAP, REST, etc.</li> <li> Prior experience with architecting business solutions using knowledge of Middleware, databases, and scripting languages</li> <li> Proficiency in SQL and XML</li> </ul>   Great to Have: <ul> <li> Passion for improving existing home-brewed tools and programs to make life easier for everyone</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Import/ Export Specialist
Sydney

2021-07-26T13:00:52-04:00

Operations

Import/ Export Specialist

Sydney,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is searching for an Import/Export Specialist to join our Operations team in Sydney, Australia. You: You are motivated to work cross-functionally with various teams and partners, and you thrive on providing superb customer service. You are open to change, excited to tackle meaningful situations, and are eager to get things done (and done well). You are passionate about learning the behind-the-scene operations of a company - how things work, why they are the way they are and what we can do to make things better. Most importantly, you have a contagiously optimistic attitude. You Will: <ul> <li>Understand and communicate international shipping complexities on a per country basis in APJC, as well as support AMER and EMEA regions</li> <li>Troubleshoot export compliance holds, customer routing, and international shipping exceptions</li> <li>Align couriers and forwarders with Meraki’s international shipping procedures for compliance</li> <li>Provide international shipping mentorship to customers, internal teams and sales representatives</li> <li>Assist in compiling and maintaining country profiles to ship product globally</li> <li>Audit 3PL international shipments for export accuracy (label creation, commercial documents, AES filings, Pre-shipment Inspections, export declarations)</li> <li>Support import clearance issues and import broker audits</li> <li>Maintain SOWs/SOPs/POAs with import or export brokers globally</li> <li>Knowledge of networking hardware and dual use strategic goods is a huge plus</li> <li>Other duties as assigned</li> </ul> You Have: <ul> <li>1-2 years of experience handling high-volume exports and import/export compliance</li> <li>BA/BS required with a degree in International Relations, International Business, Operations Management, or International Studies preferred</li> <li>Outstanding organizational, analytical, and communications skills combined with an attitude aimed at solving meaningful problems</li> <li>Advanced Excel skills required and preferred experience using a CRM and ERP system</li> <li>Multilingual preferred</li> </ul> Wonder what it’s like work for Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, and many other generous benefits! We have created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page: https://meraki.cisco.com/jobs We look forward to talking with you soon! At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can embrace new possibilities, encourage innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case-by-case basis, qualified applicants with arrest and conviction records.  

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Logistics Operations Analyst
Chicago

2021-07-26T13:00:52-04:00

Operations

Logistics Operations Analyst

Chicago,

Cisco Meraki is searching for a Logistics Operations Analyst to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? You: As our new Logistics Operations Analyst II, you will support the shipping needs of customers, sales, and operations teams, and to facilitate the flow of shipments to customers. You have a high attention to detail, and enjoy making sure everything is in perfect order. You have excellent problem-solving abilities, and an enthusiastic attitude that makes you happy to come into work every single day. Finally, you love a challenge and you are ready to take on new obstacles and help build our extraordinary operations team. What You Will Do: <ul> <li>Handle allocation of orders and transmission to the distribution center.</li> <li>Coordinate day-to-day activities to support the fulfillment of outbound orders.</li> <li>Manage Meraki's shipping email inbox.</li> <li>Troubleshoot orders in ERP and Middleware AKA transmission systems.</li> <li>Lead daily communications with 3PL</li> <li>Craft daily internal and 3PL reconciliation reports</li> <li>Work with carriers to resolve domestic and international shipping challenges</li> <li>Other duties as assigned.</li> </ul> Qualifications: <ul> <li>BS or BA degree is required.</li> <li>1 - 2 years’ experience working with a fulfillment warehouse and/or a logistics team preferred.</li> <li>Experience with shipping, carriers, and forwarders.</li> <li>Excellent organization and communications skills (phone, email, meetings).</li> <li>MS Excel skills are required (pivots, basic formulas, and VLOOKUP).</li> <li>Being detailed oriented.</li> <li>Experience with Salesforce, Dynamics GP, or other ERP systems preferred.</li> <li>Validated analytical and problem-solving skills.</li> <li>Ability to adapt to changing conditions and work assignments.</li> </ul> Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has built an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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Project Manager - Operations
London

2021-07-28T08:08:58-04:00

Operations

Project Manager - Operations

London,

We believe that when passionate people are able to spend less time struggling with technology, they can spend more time on what matters - like teaching children, running businesses, keeping airports safe, and connecting disaster victims with relief. That’s the real power of simplicity. Cisco Meraki is the leader in cloud-managed IT, thanks to our creative, inclusive, fearless team that is driven to simplify technology so the world can simply work! Cisco Meraki is looking for a new Operations Project Manager to join our Operations Team based out of our London office. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free hardworking people to focus on their missions. Please note that, until at least mid-2021, this position will work from home in compliance with local and Cisco policies, and out of an abundance of concern for our employees’ health. You: As our new Project Manager, you will collaborate with Cisco teams and stakeholders across and outside of Meraki to further expand Meraki’s role in Cisco’s worldwide sales portfolio. You will also participate in the optimization of our current systems to scale with Meraki’s growth. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, partner with business stakeholders to drive alignment, have the ability to identify inefficiencies, gaps, or incompatibilities, know how to work with developers to create project specifications and bring projects to fruition, and be excellent at communicating with a variety of audience types throughout project lifecycles. What You Will Do: <ul> <li>Manage process/technology projects required to integrate with Cisco, and improve internal operations in a detailed, efficient manner</li> <li>Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco</li> <li>Own end to end responsibility for project management life cycle from kickoff to project close; Manage issues and risks in a proactive manner</li> <li>Lead workshops and recurring project team meetings to establish and maintain alignment to key decisions, timelines and results</li> <li>Partner with business and technical SMEs to develop and implement requirements, specifications, user stories, acceptance criteria, specifications, test plans</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and detailed accuracy;</li> </ul> Requirements and Qualifications: <ul> <li>Experience in an Operations or Supply Chain role is required, with project management experience in Operations, Supply Chain, NPI, and/or Country Enablement</li> <li>Extraordinary business insight with analytical and critical thinking skills</li> <li>Excellent communications and collaboration skills</li> <li>Experience analyzing detailed datasets to identify risks and opportunities</li> <li>Skilled at using data to present options, make recommendations and tell stories</li> <li>Demonstrable ability to work effectively in a changing, rapidly growing environment</li> </ul> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Sales Operations

Analyst, Sales Planning - Channel & Inside Sales
San Francisco

2021-07-26T13:00:52-04:00

Sales Operations

Analyst, Sales Planning - Channel & Inside Sales

San Francisco,

<h2>Who we are:</h2> Cisco Meraki knows that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an ambitious team in this rapidly growing business, you will craft the future of our business and the experiences of our employees and customers. Meraki is seeking a Sales Planning Lead to focus on our Inside and Channel business and to provide scalable tools and insights that will reduce complexity in understanding business trends and opportunity in order to fuel Meraki’s growth. <h2>What you will do:</h2> <ul> <li>Work with Inside sales leaders and Channel sales leaders to help define sales planning (annual operating strategy & plan) and define important milestones for continuing to grow the business, including strategic projects and working to create and track metrics by which to measure success of Inside and Channel sales</li> <li>Build efficient and scalable tools for Meraki’s sales team, enabling users to access critical analysis and make decisions more intelligently and efficiently</li> <li>Co-lead Meraki’s monthly sales business review, and complete regular deep dives into select areas of the business.</li> <li>Through quantitative and qualitative analysis, understand the key drivers of performance for a high-functioning sales team and work with Meraki Sales leadership to improve performance</li> <li>Serve as a partner and advisor to Inside Sales leadership and Channel Sales leadership to drive operational sales process improvements</li> <li>Lead Monthly Business Reviews with Senior Leadership</li> <li>Design KPIs, Ideate and build reports, and dashboards for sales organization. Conduct in depth analysis to identify areas of potential growth, provide recommended levers for action, and cross-functionally to inspire change</li> <li>Support Data Science project pilots and run the business metrics and insights. Advise on business cases and evolution of programs.</li> <li>Support the evolution of Meraki’s ADR program, collaborating with leadership to set appropriate goals and milestones for success.</li> <li>Collaborate closely with Sales Business Intelligence & Insights analysts and Sales Operations to drive projects that are cross functional</li> <li>Contribute to cross-functional sales initiatives as needed</li> <li>Partner with Meraki’s senior leaders to provide analytical support as needed (<20%)</li> <li>Provide regular global analytics (examples include: monthly Cisco books, pipeline movement reports, etc)</li> <li>Identify new metrics for Meraki sales leadership to develop a deeper understanding of the business, following through to build a cadence around reviewing the metric and format for visualizing/understanding the information.</li> <li>Provide a quarterly assessment of the resilience of the tools and analyses you are leading, identifying ways to ensure your impact outlasts your tenure in the role.</li> <li>Build positive relationships across Meraki BU, Meraki Sales, and Cisco to ensure we have strong alignment in our analytical definitions and are learning from standard methodologies across different parts of the business.</li> </ul> <h2>You are:</h2> <ul> <li>Highly organized with exceptional attention to detail and the ability to run multiple projects on a tight deadline (while also being able to maintain a high level understanding of the business and a strong focus on driving results).</li> <li>Proactive and curious, consistently presenting ideas for special projects or initiatives that would position the business for continued success.</li> <li>Resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> <li>Positive, collaborative and have a can-do demeanor and a sense of humor.</li> <li>Strong analytical skills with an eye for detail and a knack for data visualization</li> <li>A strong, concise communicator, an expert at driving through ambiguity and synthesizing data into insights that are action-oriented and high impact</li> <li>Willing to “roll up your sleeves” within a small team, wear multiple hats, and approach projects/initiative with a sense of urgency</li> <li>Positive and have a can-do attitude and a sense of humor</li> </ul> <h2>What we’re looking for:</h2> <ul> <li>7+ years of validated experience</li> <li>Strong quantitative analysis and logical reasoning skills</li> <li>Robust project management skills</li> <li>Expert in Microsoft Excel, SQL, relevant programming languages</li> </ul> <h2>Example projects:</h2> <ul> <li>Scaling out MBR automation</li> <li>Expanding analytics portal and working with appropriate stakeholders to increase adoption across more of the business</li> <li>Understanding trial trends including identifying what products are most effective…</li> <li>Creating a framework for understanding our SP business</li> <li>Expanding on tech partner influencing project</li> <li>Defining new business metrics</li> <li>Developing a process for better understanding vertical penetration</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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