mer·a·ki noun [Greek]

Something done with soul, creativity, or love.

Networking is complicated.
We’re making it easier, faster, and smarter.

Our products are used in over 2 million networks worldwide; you’ll find them in classrooms, coffee shops, hospitals, and hotel rooms. Better networking means that businesses run more smoothly, and more people have reliable access to the information they need.

Engineering
Sales
Support

Department Spotlight

Build Something Better

Meraki entrusts its engineers with an exceptionally high level of personal responsibility. As a flat team of fewer than 100 individual contributors, Meraki engineers own what they build from start to finish. We ship to production dozens of times per day, push firmware code at web speed, and let as little as possible stand in the way of rapid, iterative improvement.

Although we tend to attract social, innately curious developers who customarily drop all else for a teaching moment, no one at Meraki is here to mandate what you do or how you do it. We’re keen on mentorship but lean in management, serious about deployment but playfully freethinking toward a wide range of tools and methodologies.

Hack the Full Stack

Since Meraki builds cloud-managed hardware, our engineers hack a technology stack impressive in breadth as well as depth. It’s not uncommon for a Merakian to hop from backend coding to user experience design, from device driver reliability to system scalability, from site maintenance to mobile device management. Engineers who value broad exposure to many languages and skill sets can easily move between projects and teams, enjoying a unique degree of freedom to taste-test different flavors of development.

For engineers who have found their sweet spot in the stack, the prerogative to specialize is no less than the freedom to move around—whether that means exclusive devotion to network protocol design, to our homegrown data storage layer, or to our mobile apps. Meraki engineers self-organize into small teams for big results, all while benefiting from the backing and brand of a stable industry giant.

“At Meraki, I’m surrounded by brilliant people who build incredible products. We deliver new features to our customers on a daily basis, and I’ve been able to work on projects across the whole development stack. I genuinely look forward to coming into work every day.”

—Meghan Gaudet, Front-End Hacker
Department Spotlight

Winners Wanted

The Meraki Sales Team is a passionate group that brings energy and excitement to the sales floor every day. Things move quickly here, and the competitive spirit is evident, with reps gathering around the sales leaderboard throughout the day to see where they stack up. We want you to overachieve and unlike our competitors, commissions are never capped.

How We Close

Exceptional product marketing and simple, informative collateral make the Meraki solution easy to understand, and sales reps are armed with powerful selling tools (like free trials for customers) that put the products directly in customers’ hands.

Meraki reps are trusted to own the entirety of the sales cycle and operate autonomously, forming direct relationships with customers and resellers, while creating loyal customer advocates and an extended network of reseller teams. The Meraki sales team produces top sales talent, promoting from within those who’ve started from the bottom and understand the whole sales cycle.

“Being a Meraki Sales Rep is a lot like running your own business. I have complete control of my territory and the entire sales cycle from start to finish, and the support from a smart and creative team when I need it.”

—Josh Tobin, Inside Sales Rep
Department Spotlight

How We Solve

Our Technical Support Team takes pride in providing fantastic support to our customers and partners around the world. Our open floor environment allows our engineers to brainstorm ideas with others who are just as passionate about networking and solving problems. A non–tiered support system ensures all team members are cross–trained on all Meraki products, so regardless of the issue, any team member can handle the case and drive it to resolution. On any day our engineers might be configuring and troubleshooting networking devices, writing documentation, testing LAN/WAN/WLAN environments, and reproducing customer issues.

Support with Impact

Technical Support’s impact at Meraki is evident: Our engineers master all the Meraki products, thus becoming valuable resources for customers while also working directly with our Product Development and Engineering teams to resolve escalated issues. In our team-oriented and collaborative environment, Support has a strong voice in improving the Meraki product and increasing its value to customers.

“Every day there is something new that challenges us, and as a group we work to overcome it. It’s not uncommon to see a whole team crowded around a single issue to knock it out of the park.”

—Jack Zotti, Technical Support Engineer

Life at Meraki

It’s Always Sunny in Mission Bay

Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, public transportation, and the home of the SF Giants.

AT&T Park
Music venues
Dogpatch Climbing Gym
Hotel Utah Saloon

SFMOMA
Philz Coffee
Caltrain Station
21st Amendment Brewery

Meraki HQ

Informal, cozy, and designed to foster collaboration, our unique office offers a variety of work spaces that support you to do your best.

Photos by Jasper Sanidad

Well-Balanced Merakians

At Cisco Meraki, we support your passions, development, and wellness allowing you to thrive inside and outside of the office. We encourage a healthy work-life balance and make it easy for you to bring your whole self to work.

We offer robust learning opportunities that cover a wide spectrum of topics from leadership to programming.
Making a difference in the world is a key part of our culture. With our Time2Give benefit, you can take up to five paid days a year to contribute your time and talent to a cause that matters to you.
We take pride in our supportive, inclusive community and work environment. Every Merakian is welcome to join our employee resource groups - Women of Meraki, Latinx, Mosaic, CAAN, and QFAM to name a few.
Excellent medical, dental, and vision insurance.

Happiness

Unconventional team outings are a Meraki tradition. From helicopter rides to cocktail making classes, we know how to have a good time, and we make happiness a priority.

Open Positions

Engineering – Software

Firmware Test Engineer, Camera
Remote within US

2020-11-20T04:19:37-05:00

Engineering – Software

Firmware Test Engineer, Camera

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The Meraki MV security camera system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site.   About the role You will join the MV Platform team as an embedded test engineer, partnering with firmware developers to ensure quality throughout the hardware bring-up and feature launch cycle.  You will work on upcoming and current devices, ensuring that they behave correctly by simulating and automating the real-world environments and scenarios in which they are deployed.   The MV Platform team is responsible for delivering a secure and stable system that captures and records video, manages network connectivity, enables advanced computer vision analytics, all seamlessly managed remotely via the cloud.  Our test automation engineers help the team deliver and continuously improve this platform with high quality and confidence.   What you will do: <ul> <li>Execute new product testbed operations to test products and software before market launch.</li> <li>Develop and execute test plans for new features before they ship to customers.</li> <li>Collaborate with our firmware engineers to execute test cases, understand test results, reproduce and investigate bugs.</li> <li>Manually reproduce problems discovered during automated testbed operations and work directly with firmware engineers to investigate them.</li> <li>Write new test cases - such as verifying that cameras can connect wirelessly, record video, and handle edge cases</li> </ul>   You are an ideal candidate if you have: <ul> <li>A technical degree or equivalent experience with a great foundation in the fundamentals of computer networking.</li> <li>3+ years of experience in creating and executing system-level test plans.</li> <li>Experience in analyzing system-level test results and identifying red flags within a test.</li> <li>Hands-on experience with at least one scripting language such as Ruby or Python.</li> <li>Experience with configuring and monitoring linux systems using command line tools and utilities.</li> <li>Effective communication skills and proven ability to collaborate with others.</li> <li>A passion for quality, an appetite for learning about software and systems, and a knack for breaking things to learn how to make them better.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Full Stack Engineer
Remote within Canada
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Full Stack Engineer

Remote within Canada,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 3+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 2+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 2+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Front End Engineer
Austin
Chicago
Remote within US
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Software

Lead Front End Engineer

Austin,Chicago,Remote within US,San Francisco,

The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Cisco Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. At Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. As a Lead Front End Engineer at Meraki, you will help design and build the UI for Meraki's Dashboard - the window to the entire Meraki experience. From Dashboard, our customers can control their entire Meraki stack: switches, access points, firewalls, client devices, cameras, and more. You will work across the stack with other developers, UX designers, and product management to build and improve the Dashboard web application. Meraki engineers put the customer experience first, own projects from beginning to end, and are empowered to make impactful decisions. Meraki believes that the quality of our product is dependent on the quality of our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2>What you will do:</h2> <ul> <li>Craft data rich visualizations to intuitively display the performance of different networks and applications</li> <li>Work on initiatives to provide a delightful network management experience</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> <li>Build web pages that uses Meraki RESTful API endpoints</li> <li>Perform in-depth code reviews</li> <li>Provide technical leadership to junior team members</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+years of experience in designing, developing and testing enterprise class web applications</li> <li>3+years of experience in object oriented programming with JavaScript, HTML/CSS/SASS, webpack, Node.js, React/Redux or similar libraries and test frameworks such as Mocha</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems</li> <li>Are passionate about what you do and ignite people around you</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, rspec and Postgres</li> <li>Experience with Git and Gerrit</li> <li>Experience with designing and developing RESTful API endpoints</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.)</li> <li>Have working knowledge of network protocols used on both local and wide-area networks</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Full Stack Engineer
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Lead Full Stack Engineer

Remote within US,San Francisco,San Jose,

Technical Lead At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our web applications, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. Meraki’s product Dashboard teams are small, fast paced teams striving to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Develop tools for customers to configure and monitor networking devices all over the world.</li> <li>Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with product managers and UX designers.</li> <li>Solve challenging scaling problems to ensure a seamless user experience and high uptime.</li> <li>Identify and solve performance bottlenecks in our web application.</li> <li>Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li>Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years of experience writing professional production code and tests.</li> <li>3+ years of experience in building rich web UIs with React (and Redux).</li> <li>3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams.</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li>Are a strong leading individual contributor and want to grow into a tech lead role.</li> <li>Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience with Ruby on Rails, React, and Postgres.</li> <li>Experience or willingness to work in an agile environment (Scrum, Kanban, etc.).</li> <li>Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Lead Full Stack Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2020-11-19T15:36:33-05:00

Engineering – Software

Lead Full Stack Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. The Meraki Network Service team is transforming the way networking and security is delivered with Meraki’s legendary simplicity and cloud-first approach. Our teams are small and fast-paced, striving always to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of technologies and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with engineers, product managers and UX designers.</li> <li style="font-weight: 400;">Solve challenging scaling problems to meet a growing user base and ensure the best experience and uptime.</li> <li style="font-weight: 400;">Develop tools for customers to configure and monitor networking devices all over the world.</li> <li style="font-weight: 400;">Boldly move the networking and security industry forward along a path of simplification, performance, and flexibility. </li> <li style="font-weight: 400;">Be a technical leader by helping other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li style="font-weight: 400;">Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 7+ years of experience writing professional production code and tests.</li> <li style="font-weight: 400;">3+ years of experience in building rich web UIs with React (and Redux).</li> <li style="font-weight: 400;">3+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li style="font-weight: 400;">Take complete ownership from proof and concept to production release by leveraging your ability to develop code, influence, facilitate, and work collaboratively across teams.</li> <li style="font-weight: 400;">Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with Ruby on Rails, React, and Postgres.</li> <li style="font-weight: 400;">Experience or willingness to work on proof-of-concept spikes as well as in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Lead Site Reliability Engineer, Cloud Platform
Remote within Canada
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Lead Site Reliability Engineer, Cloud Platform

Remote within Canada,Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki's SRE Cloud Platform team is responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight data centers. Our customers depend on the Meraki cloud to manage and monitor their critical infrastructure of network switches, security appliances, wireless APs, and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. In this role, you're going to have the unique opportunity to architect, build and support our platform as a service (PaaS). You will be part of an engineering team that is based out of Meraki’s San Francisco headquarters and will bring your expertise to a team passionate about automating and supporting production grade hybrid cloud infrastructure based on Kubernetes/Mesos. You will make crucial decisions about how to manage and scale complex, high-performance distributed systems. You will have visibility and impact across all of Engineering. Be prepared to join a team that contributes to and evangelizes engineering best practices and standards. We are a team of incredible out-of-the-box thinking engineers who take pride in helping and collaborating with our engineering teams to solve problems which help them be more efficient! <h2>Responsibilities:</h2> <ul> <li>Design, implement and manage a highly available and scalable on and off-prem orchestration platform (PaaS) that allows development teams to deploy and run their services.</li> <li>Influence architectural decisions with focus on security, scalability and high-performance.</li> <li>Build end-to-end documentation and instrumentation of our platform to ensure visibility, automation, self-healing and resiliency throughout the stack.</li> <li>Collaborate with other engineers on the team to foster solid engineering principles and represent our engineering values</li> <li>As a senior member of the team, you'll use both technical and relational skills to lead large scale projects to completion.</li> <li>You'll provide additional support for other cloud technologies (eg: OpenStack).</li> <li>Take part in a 24x7 on-call rotation.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>You enjoy mentoring and coaching other engineers, and leading large technical projects</li> <li>You can do both sides of DevOps: troubleshoot, write and review code in various object oriented languages, but also know your way around a Linux server or a SQL database.</li> <li>You come with prior experience in public cloud (AWS, GCP or others), automation tools such as Ansible and Terraform as well as container technologies (Docker, Kubernetes or similar)</li> <li>You can troubleshoot complex technical issues, and design robust, scalable systems.</li> </ul> Keywords: Site Reliability Engineering, DevOps, System Administration, Software Engineering, containerization, container orchestration, Kubernetes, docker, mesos Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Mobile Engineer, MT Sensors
Chicago
Remote within Canada
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Mobile Engineer, MT Sensors

Chicago,Remote within Canada,Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The cloud-managed sensors team is a growing, fast paced team building Meraki's latest product line of environmental sensors with a unique, secure architecture. We are redefining a product where innovation is crucial to success. The Meraki MT environmental sensors system is powerful, secure, and does not rely on any on-premise servers, making it fast and easy to deploy one to hundreds of sensors per site. As a Mobile Engineer at Meraki, you will help build features for Meraki’s mobile app, a companion to Meraki’s dashboard. The Meraki dashboard is a simple but powerful application in an industry where command line interfaces are the norm. Dashboard provides visualizations that allow our customers to manage and deploy their networks, cameras and sensors easily, rapidly identify and resolve issues, and grow their lean IT networks to large deployments because all the configuration lives within the cloud. The mobile app augments this experience for users who are away from their desks. You will be building out mobile features for analyzing data from sensors, creative and intuitive interfaces for sensor onboarding and configuration, and intelligently notifying users of events. You will be using React Native for development, which will allow for quick deployment to both iOS and Android. EXAMPLE PROJECTS OF A MOBILE SENSOR ENGINEER: <ul> <li>Thoughtfully craft a fluid and intuitive interface designed to monitor events from sensors and present cohesive analytics</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Enable quick onboarding and field deployment of IoT devices</li> <li>Work with mobile developers at Meraki on our frameworks and refine our app infrastructure to augment efficiency</li> </ul> YOU ARE IDEAL FOR THIS ROLE IF YOU HAVE: <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>2+ years of frontend development experience</li> <li>4+ years of software development experience</li> <li>Experience building connected mobile apps</li> <li>Experience prototyping, shipping, and iterating on new and sophisticated features and experiences</li> <li>The ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product oriented approach with a desire to understand users</li> <li>Aren’t afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You thrive within a small team and are excited to seek solutions to open-ended problems</li> </ul> BONUS POINTS FOR: <ul> <li>You have previously worked with Ruby on Rails and React or similar full-stack technologies</li> <li>Prior experience with IoT, BLE/WiFi pairing</li> <li>Experience in mobile app development with two or more of the following (React Native, native Android, native iOS)</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. <div id="main-content" class="wiki-content"> At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div>

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Release Manager
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Release Manager

Remote within US,

<h2 id="JD:Grade9-SwitchReleaseEngineer-FY20Q2-AboutMeraki">About Meraki</h2> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki believes that the quality of our product is dependent on our engineers. We place a high value on nurturing the growth and development of everyone on our team. We foster an open and supportive workplace where everybody is given the opportunity to succeed. <h2 id="JD:Grade9-SwitchReleaseEngineer-FY20Q2-AbouttheTeam">About the Team</h2> As Release Engineer, you will be fully embedded in our MS (switching) appliance software team and be responsible for ensuring a structured and efficient firmware release process. You will analyze the stability of released firmware, create and prioritize test cases for our testing team, recommend software improvements to our development team, and track bugs and regressions. You will drive our product's firmware release cycle and serve as point person for the software and product management teams. <h2 id="JD:Grade9-SwitchReleaseEngineer-FY20Q2-ADayintheLifeofaReleaseEngineer:">A Day in the Life of a Release Engineer:</h2> <ul> <li>Driving the firmware release process from choosing a candidate firmware all the way to releasing it to GA</li> <li>Reviewing support cases to identify regressions in released firmware and shepherding them to resolution</li> <li>Working closely with chipset vendors to prioritize reported issues and plan for 3rd-party code integration into software releases</li> <li>Assisting in planning and execution of work items to clear issues blocking release</li> <li>Collecting sentiment reports from our sales and support teams</li> <li>Working closely with partners - PM, test teams and development teams to supervise progress of firmware release candidates</li> <li>Helping to decide priorities and roadmap for software testing and development</li> </ul> <h2 id="JD:Grade9-SwitchReleaseEngineer-FY20Q2-YouareanIdealCandidateifyou:">You are an Ideal Candidate if you:</h2> <ul> <li>Have proven ability with network switches and protocols such as: TCP/UDP, IPv4, IPv6, 802.1x Authentication, VLANs, Spanning Tree, Multicast</li> <li>Have experience with release management or software regression analysis</li> <li>Experience with scripting languages such as Python or Ruby</li> <li>Are highly analytical and have good attention to detail</li> <li>Work well both independently and as part of a team of developers and test engineers</li> <li>Make decisions based on evidence and data</li> <li>Have phenomenal presentation and communication skills</li> </ul> <h2 id="JD:Grade9-SwitchReleaseEngineer-FY20Q2-BonusPointsfor:">Bonus Points for:</h2> <ul> <li>Have experience with relational databases and query languages (SQL)</li> <li>Experience with Data Analytics/Visualization tools and libraries</li> <li>Detailed knowledge of the Meraki MS product portfolio</li> <li>Cisco/Meraki certifications, particularly: CCNP/CCIE (Enterprise), Meraki ECMS</li> <li>Knowledge of Agile and Scrum methodologies</li> <li>Experience with Jira and Git</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Backend Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2020-11-19T15:38:37-05:00

Engineering – Software

Senior Backend Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our cloud teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. Cisco collects massive amounts of data from devices all over the world. We write millions of data points each second globally every day. With this data, we power Dashboard and a rich set of programmable APIs that allow our customers to gain insight into the state of their networks.  The Meraki Network Service team is transforming the way networking is delivered with Meraki’s legendary simplicity and cloud-first approach. Our Backend engineers focus relentlessly on scale and reliability in everything they do in support of the billions of transactions that keep Meraki customers connected. Our teams are small and fast-paced, striving always to make our services unique by balancing feature-rich abilities and simplicity.  <h2>About the role</h2> You will design new capabilities that integrate and utilize data from multiple repositories in real time. You will help develop and scale our dashboard and the lower-layer services and infrastructure that power the data behind it. Not limited to Meraki’s Cloud alone, you will work with people throughout Cisco to help build the infrastructure and data pipelines to power data-driven decisions. This role involves working closely with leaders in the networking industry on a high profile project that includes rapid prototyping and integration into production. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Design, build, and maintain scalable data pipelines that ingest all the data that runs our dashboard.</li> <li style="font-weight: 400;">Work with various teams within Cisco to understand the customers’ data requirements and needs.</li> <li style="font-weight: 400;">Perform a critical role in integrating real time transactions between various systems.</li> </ul> <h2>About you:</h2> <ul> <li style="font-weight: 400;">Experience and passion for analyzing, scaling, and debugging large systems.</li> <li style="font-weight: 400;">Excitement for working with large data sets in real-time.</li> <li style="font-weight: 400;">Basic understanding of SQL, including experience working with one or more relational databases (e.g., PostgreSQL or MySQL).</li> <li style="font-weight: 400;">Experience in object-oriented and/or functional programming languages (e.g. Scala, Ruby, C++, Go).</li> <li style="font-weight: 400;">You take a focused, organized approach to development, testing, and quality.</li> <li style="font-weight: 400;">You're passionate about what you're doing and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with web development or dev-ops tasks.</li> <li style="font-weight: 400;">Experience or willing to work in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Personal projects or contributions to open-source projects.</li> <li style="font-weight: 400;">Experience with etcd, redis, and other distributed key-value store systems.</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from <a href="https://medium.com/cisco-meraki/from-translation-to-tech-a-journey-ef37c12396a3">diverse backgrounds</a>. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Firmware Test Engineer, Camera
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Firmware Test Engineer, Camera

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The Meraki MV security camera system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site.   About the role You will join the MV Platform team as an embedded test engineer, partnering with firmware developers to ensure quality throughout the hardware bring-up and feature launch cycle.  You will work on upcoming and current devices, ensuring that they behave correctly by simulating and automating the real-world environments and scenarios in which they are deployed.   The MV Platform team is responsible for delivering a secure and stable system that captures and records video, manages network connectivity, enables advanced computer vision analytics, all seamlessly managed remotely via the cloud.  Our test automation engineers help the team deliver and continuously improve this platform with high quality and confidence.   What you will do: <ul> <li>Execute new product testbed operations to test products and software before market launch.</li> <li>Develop and execute test plans for new features before they ship to customers.</li> <li>Collaborate with our firmware engineers to execute test cases, understand test results, reproduce and investigate bugs.</li> <li>Work with third-party vendors to test bug fixes and new driver patches.</li> <li>Manually reproduce problems discovered during automated testbed operations and work directly with firmware engineers to investigate them.</li> <li>Partner with automation engineers to scale, improve and maintain testbed operations.</li> </ul>   You are an ideal candidate if you have: <ul> <li>A technical degree or equivalent experience with a great foundation in the fundamentals of computer networking.</li> <li>5+ years of experience in creating and executing system-level test plans.</li> <li>Experience in analyzing system-level test results and identifying red flags within a test.</li> <li>Hands-on experience with at least one scripting language such as Ruby or Python.</li> <li>Experience with configuring and monitoring linux systems using command line tools and utilities.</li> <li>Effective communication skills and proven ability to collaborate with others.</li> <li>A passion for quality, an appetite for learning about software and systems, and a knack for breaking things to learn how to make them better.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Front End Engineer, Camera
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Front End Engineer, Camera

Remote within US,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Meraki’s camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The MV security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions. As a Front End Engineer at Meraki, you will build an important bridge between our end users and their cameras. Consider the facility manager monitoring live video to keep their campus safe, the security guard investigating a historical incident, or the marketing manager reconfiguring their store layout based on foot traffic analysis; you’ll step into each user’s shoes, collaborating with our product and UX teams to craft intuitive and powerful tools to help our users find the answers and security they seek. At your disposal will be a full suite of cameras, equipped with powerful (and ethical) computer vision technology based on machine learning, with a passionate, supportive, personal-growth oriented team by your side. We can’t wait to see where your imagination will take you. What you will do: <ul> <li>Contribute to a high-performance video streaming web application</li> <li>Craft data rich visualizations to intuitively communicate how physical spaces are being used</li> <li>Work on initiatives to provide a delightful camera management experience</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Improve performance and efficiency of our front end, allowing us to handle increasingly large datasets with minimal delay</li> <li>Build internal frameworks and refine front end infrastructure to augment developer productivity</li> <li>Provide technical leadership to junior team members</li> </ul> You are an ideal candidate if you: <ul> <li>Have 7+years of experience in designing, developing and testing enterprise-class web applications</li> <li>Have 3+years of experience in object oriented programming with JavaScript, HTML/CSS/SASS, webpack, Node.js, React/Redux or similar libraries and test frameworks such as Mocha</li> <li>Take complete ownership from conception to production release by leveraging your ability to influence, facilitate, and work collaboratively across teams</li> <li>Would thrive in a small engineering team and are excited to solve open-ended problems</li> <li>Are passionate about what you do and ignite people around you</li> </ul> Bonus points for: <ul> <li>Experience with Ruby on Rails, rspec and Postgres</li> <li>Knowledge of multimedia and streaming video fundamentals (HLS, h.264 etc)</li> <li>Experience working with media-rich user interfaces - images and video</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Full Stack Engineer

Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full stack teams build and maintain our web application, which manages millions of network devices from our cloud. Our customers use the Meraki dashboard to monitor and configure critical IT infrastructure that serves tens of millions of people every single day. As a Meraki Full Stack Engineer, you will collaborate with firmware engineers to design, plan, and build new features for our customers.  With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world. Meraki’s product Dashboard teams are small, fast-moving teams striving to make our products unique in balancing their feature-rich abilities and their simplicity. You’ll be developing the tools by which our customers configure and monitor network devices all over the world. Our full-stack engineers are well versed in a wide array of CS concepts and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li>Developing the tools by which our customers configure and monitor network devices all over the world.</li> <li>Collaborate with firmware engineers to design, plan, and build new core product features for our customers.</li> <li>With the help of product managers and UX designers, you will construct intuitive and powerful workflows to solve important problems for IT professionals around the world.</li> <li>Responsible for crafting and building some of the high impact technology projects.</li> <li>Involved in resolving some of the complex scale-related problems</li> <li>Accountable for the stability of our product with a high customer focus.</li> <li>Share your knowledge by giving brown bags, tech talks, and evangelizing engineering standard methodologies.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 5+ years of experience writing professional production code</li> <li style="font-weight: 400;">Have 3+ years of experience in building rich web UIs with React (and Redux) or similar frameworks</li> <li style="font-weight: 400;">Have 3+ years of experience in web backend technologies, like Ruby on Rails</li> <li style="font-weight: 400;">Can implement good database design in a relational database (we use Postgres).</li> <li style="font-weight: 400;">Have experience with customer-centric design</li> <li style="font-weight: 400;">Would thrive on a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are interested in career advancement. We're looking for leaders, whether that means you want to be a strong leading individual contributor or you want to grow into a tech lead role.</li> </ul> <h2>Bonus points for any of the following:</h2> <ul> <li style="font-weight: 400;">Experience or interest in networking</li> <li style="font-weight: 400;">Experience building cloud-based infrastructure and services (e.g. web applications).</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Full Stack Engineer (Network Service)
Remote within Canada
Remote within France
Remote within UK
Remote within US
San Francisco
San Jose

2020-11-19T15:37:43-05:00

Engineering – Software

Senior Full Stack Engineer (Network Service)

Remote within Canada,Remote within France,Remote within UK,Remote within US,San Francisco,San Jose,

At Meraki, we’re making IT easier, faster, and smarter. Our full-stack teams build and maintain our cloud applications, which manage millions of networks, cameras, and sensors all over the world. Our customers use the Meraki web dashboard, mobile app, and programmable APIs to monitor, configure, and automate critical IT infrastructure that serves tens of millions of people every single day. The Meraki Network Service team is transforming the way networking and security is delivered with Meraki’s legendary simplicity and cloud-first approach. Our teams are small and fast-paced, striving always to make our products unique by balancing feature-rich abilities and simplicity. Our full-stack engineers are well versed in a wide array of technologies and excited to jump around languages, platforms, and all levels of the Meraki stack! <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Build intuitive and powerful workflows to tackle important problems for IT professionals around the world, by collaborating with engineers, product managers and UX designers.</li> <li style="font-weight: 400;">Solve challenging scaling problems to meet a growing user base and ensure the best experience and uptime.</li> <li style="font-weight: 400;">Develop tools for customers to configure and monitor networking devices all over the world.</li> <li style="font-weight: 400;">Boldly move the networking and security industry forward along a path of simplification, performance, and flexibility. </li> <li style="font-weight: 400;">Help other specialists make architectural design decisions while evangelizing engineering best practices.</li> <li style="font-weight: 400;">Be a unifying force connecting people and motivating others to do their best.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 4+ years of experience writing professional production code and tests.</li> <li style="font-weight: 400;">1+ years of experience in building rich web UIs with React (and Redux).</li> <li style="font-weight: 400;">1+ years of experience in web backend technologies, like Ruby on Rails or Go.</li> <li style="font-weight: 400;">Take complete ownership from proof and concept to production release by leveraging your ability to develop code, influence, facilitate, and work collaboratively across teams.</li> <li style="font-weight: 400;">Would thrive in a small engineering team and are excited to solve open-ended problems across the stack.</li> <li style="font-weight: 400;">Are passionate about what you do and ignite people around you.</li> </ul> <h2>Bonus points for:</h2> <ul> <li style="font-weight: 400;">Experience with Ruby on Rails, React, and Postgres.</li> <li style="font-weight: 400;">Experience or willingness to work on proof-of-concept spikes as well as in an agile environment (Scrum, Kanban, etc.).</li> <li style="font-weight: 400;">Have working knowledge of network protocols used on both local and wide-area networks.</li> </ul> We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Mobile Engineer, Camera
Chicago

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Mobile Engineer, Camera

Chicago,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, disrupting an industry where innovation is rare. The Meraki MV security camera system is powerful, secure, and does not rely on any on-premise servers, making it easy to deploy and scale from one to hundreds of cameras per site. As a Mobile Engineer at Meraki, you will help build features for Meraki’s mobile app, a companion to Meraki’s dashboard. The Meraki dashboard is a simple but powerful application in an industry where unfriendly command line interfaces are the norm. Dashboard provides rich visualizations that allow our customers to manage and deploy their networks and cameras easily, rapidly identify and resolve issues, and scale their lean IT networks to large deployments because all the configuration lives within the cloud.  The mobile app augments this experience for users who are away from their desks. You will be working on the Meraki MV Camera team, building out mobile features for viewing and searching through video, creative and intuitive interfaces for camera configuration, and intelligently notifying users of events. EXAMPLE PROJECTS OF A MOBILE CAMERA ENGINEER: <ul> <li>Build powerful video monitoring and search tools for mobile security personnel</li> <li>Collaborate with UX designers and analyze user feedback to identify frictional workflows, then build tools to streamline those processes</li> <li>Enable security camera installers to deploy and configure many cameras, efficiently and painlessly</li> <li>Focus on the end-user experience - thoughtfully craft a fluid and intuitive interface for quickly finding video or images of interest</li> <li>Work with other mobile developers at Meraki on internal frameworks and refine our app infrastructure to augment productivity</li> </ul> YOU ARE IDEAL FOR THIS ROLE IF YOU HAVE: <ul> <li>A bachelor’s degree or equivalent experience in Computer Science, Computer Engineering, or a related field</li> <li>2+ years of mobile software development experience</li> <li>4+ years of software development experience</li> <li>Experience in mobile app development with two or more of the following (React Native, native Android, native iOS)</li> <li>Experience building connected mobile apps</li> <li>Experience prototyping, shipping, and iterating on a new product or complex feature</li> <li>Have the ability to influence, facilitate discussion, and work in partnership with other teams</li> <li>Strategic and product oriented mindset with a deep desire to understand users</li> <li>Aren’t afraid of rolling your sleeves up and working in all layers of the stack</li> <li>You flourish within a small engineering team and are excited to tackle open-ended problems</li> </ul> BONUS POINTS FOR: <ul> <li>Knowledge of multimedia and streaming video fundamentals (HLS, h.264 etc)</li> <li>Experience working with media-rich user interfaces - images and video</li> <li>You have previously worked with Ruby on Rails and React or similar full-stack technologies</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Product Security Engineer
Chicago
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Product Security Engineer

Chicago,Remote within US,San Francisco,San Jose,

Meraki Engineers breathe life into our cloud-managed networking devices, which range from enterprise-grade switches and routers to wireless access points and security cameras. We are driven by the desire to make managing sophisticated networks simple. Our firmware combined with a web-based dashboard allows customers to manage enterprise-scale networks using a simple point and click interface. With this one of a kind solution, customers can monitor, reconfigure, and update any Meraki node, or thousands of nodes, anywhere on their network from anywhere in the world. It also allows Meraki to rapidly detect, diagnose, and correct problems in the customer’s network, sometimes even before they know there is a problem. We are passionate about building real products that our customers love. As a member of our firmware security team, you will have a substantial impact on the security of millions of Meraki users all around the world. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. We believe in encouraging a positive culture by hiring, coaching, and empowering smart, helpful, humble people. We maintain a positive relationship with Cisco that gives us the stability and resources of a larger company without sacrificing our startup vibe—including an awesome office overlooking the Bay Bridge and stocked full of food and drinks. <h2>As a Senior Product Security Engineer you will:</h2> <ul> <li>Perform hardware and firmware security assessments of our flagship product offerings</li> <li>Assess our cryptographic and protocol solutions</li> <li>Evaluate product security tools for internal consumption and prototype new automation tooling to improve our detection capabilities</li> <li>Collaborate with hardware engineers on security features such as secure boot, cryptographic accelerators, and tamper protection features</li> <li>Collaborate with engineers to design, review, and develop solutions that give our customers optimal and secure solutions</li> <li>Contribute to technical guidelines and IoT security best practices</li> <li>Collaborate with Software Engineers across product teams to continually add security refinements to our firmware design, development, and deployment practices</li> <li>Monitor and triage incoming firmware issues from our public bug bounty program</li> <li>Perform firmware reverse engineering and binary analysis</li> </ul> You are an ideal fit for this role if you have: <ul> <li>5+ Years of professional experience in Software Engineering, Computer Science, Information Security or related field</li> <li>2+ years of penetration testing or offensive security experience</li> <li>Meaningful professional experience in penetration testing targeting hardware, firmware, and connected devices</li> <li>Attacker mindset and a real passion for breaking all the things</li> <li>Solid knowledge of Linux and embedded systems security</li> <li>Experience with attack techniques such as fuzzing, Metasploit, etc.</li> <li>Deep understanding of a broad spectrum of security vulnerabilities and attack vectors, including exploitation and mitigation</li> <li>Ability to explain sophisticated security problems and expert advice on secure design</li> <li>Strong communication skills, particularly written communication</li> <li>Strong quantitative and analytical skills, proven ability to supervise and successfully complete complex security projects</li> <li>Are comfortable using source-level debuggers, hardware/JTAG debuggers, network protocol analyzers, or logic analyzers to diagnose problems at all layers of the system</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Networking knowledge, especially TLS security architecture details</li> <li>Experience with cryptography fundamentals, Secure Boot, or Trusted Platform Modules (TPM)</li> <li>Experience with reverse engineering/decompilation tools such as radare2 and IDA Pro</li> <li>Know common bus protocols like PCI, I2C, SPI, and LPC</li> <li>Have experience reading schematics and data sheets</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All location offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Release Engineer
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Release Engineer

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Release Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment for all products. You will also be responsible for coordinating and performing the product releases into Meraki’s Federal and PCI environments. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. <h2>Responsibilities:</h2> <ul> <li>Coordinate and oversee application releases into Meraki’s secure and certified environments</li> <li>Perform required gating activities to ensure successful deployments and environment availability</li> <li>Communicate release information effectively to team members and release stakeholders</li> <li>Build and/or maintain tools to automate the processes that introduce change to the environment</li> <li>Build and/or maintain tools to automate the generation of reports for meeting our compliance needs</li> <li>Assist with complex problem resolution and debugging</li> <li>Offer improvements for processes and procedures for development teams to utilize when releasing applications, ensuring the stability and integrity of our environments</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have a software development background with 5+ years of experience coding with languages like Ruby, Scala, Python.</li> <li>Experience with modern Unix/Linux operating systems/distributions.</li> <li>Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Ability to quickly learn new and existing technologies</li> <li>A deep passion for SRE/DevOps and running highly resilient/automated systems.</li> <li>Experience with creating, supporting and releasing to Federal/PCI environments is a plus.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Developer Tools
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Site Reliability Engineer, Developer Tools

Remote within US,San Francisco,San Jose,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Senior Site Reliability Engineer on the Developer Tools team you will be designing and implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code. <h2>Responsibilities:</h2> <ul> <li>Architect, design and implement systems and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li>Understand the needs of a diverse engineering team to drive the evolution of systems and processes that enhance the developer experience.</li> <li>Champion best practices and great engineering culture across the company.</li> <li>Collaborate with a team of engineers to test your ideas and understand the system, with an emphasis on mentoring and elevating junior team members.</li> <li>Identify and drive opportunities to improve automation for the company.</li> <li>Practice sustainable incident response (on call rotation) and blameless postmortems.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 4+ years of experience designing, deploying and operating mid to large scale enterprise or cloud environments.</li> <li>Have 4+ years of experience programming with languages like Ruby, Scala, Python.</li> <li>Are proficient and comfortable managing modern Unix/Linux operating systems/distributions.</li> <li>Have expertise in automating continuous integration/deployment systems and relevant tools (such as Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li>Have a deep understanding of systems and application design, including the operational trade-offs of various designs.</li> <li>Build consensus, communicate technical designs clearly to diverse audiences, and produce clear and comprehensive documentation of your work.</li> <li>Are able to prioritize tasks, work independently, and call out exceptions effectively.</li> <li>BS or MS degree in Computer Science or Engineering, or equivalent experience.</li> </ul> Keywords: Site Reliability Engineering, Developer Tools, Developer Efficiency, Software Engineering, Jenkins, Artifactory, Terraform Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Developer Tools
London

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Site Reliability Engineer, Developer Tools

London,

At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The Developer Tools team at Meraki engineers tools, automation and processes that facilitate developers’ efficiency. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, identity management, source version control, artifact management, CI/CD pipelines, education, and documentation. Our customers are all engineers at Meraki. We believe tools magnify our impact, multiply our collaboration, and free us to move fast. We take pride in creating a simple and powerful environment where engineers can easily, safely, and confidently experiment on and build great products. We are passionate about building automated tools and extensible frameworks that facilitate the entire development and release lifecycle. As a Site Reliability Engineer on the Developer Tools team you will be implementing build automation, packaging and containerization solutions, end-to-end CI/CD pipeline for automatic deployment and release to both cloud and on-premise platform for all products. Reliability, performance and developer experience are critical factors to our CI/CD pipelines which you will help monitor, operate, and improve. As SREs at Meraki we are responsible for building and scaling the cloud that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 4 billion HTTP requests per day across eight datacentres. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We embrace the *nix way, automate away tedious tasks and build infrastructure as code.   <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Implement tools and processes to continuously improve our build and delivery velocity, reliability and efficiency.</li> <li style="font-weight: 400;">Identify and drive opportunities to improve automation for the company.</li> <li style="font-weight: 400;">Collaborate with a team of engineers to test your ideas and understand the system</li> <li style="font-weight: 400;">Practice sustainable incident response (on call rotation) and blameless postmortems</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li style="font-weight: 400;">Have 4+ years of experience scripting or coding with languages like Ruby, Scala, Python, or Bash.</li> <li style="font-weight: 400;">Experience with modern Unix/Linux operating systems/distributions.</li> <li style="font-weight: 400;">Experience in automating release, continuous integration/deployment system, and relevant tools (e.g. Git, Gitlab, Github, Jenkins, Packer, Nexus, Artifactory, Terraform, Puppet, Ansible, Travis CI, etc)</li> <li style="font-weight: 400;">Ability to quickly learn new and existing technologies</li> <li style="font-weight: 400;">A deep passion for SRE/DevOps and running highly resilient/automated systems a plus.</li> <li style="font-weight: 400;">Experience with modern continuous integration/delivery systems.</li> </ul>   Keywords: Site Reliability Engineering, Developer Tools, Developer Efficiency, Software Engineering, Jenkins, Artifactory, Terraform Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Site Reliability Engineer, Network
Remote within US
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Site Reliability Engineer, Network

Remote within US,San Francisco,

As SRE's at Meraki we are responsible for building the reliable and scalable cloud infrastructure that supports millions of Meraki devices across the world. Meraki’s customer base has grown by a factor of 2-3 every year, serving more than 8 billion HTTP requests per day across eight data centers. Our customers depend on our products to run their critical infrastructure of network switches, security appliances, wireless APs and security cameras. We’re passionate about using automation to raise the bar! In this role you will join the Infrastructure SRE team that is based out of our offices in Sydney, San Francisco and London. The Infrastructure Site Reliability Engineering team's mission is to make Infrastructure as a Service (IaaS) a reality at Cisco Meraki. This typically includes areas such as operating system, compute (virtualized or traditional bare metal servers), storage, security, networking, network & infrastructure support services, and the vendor management of our physical sites. You will be responsible for design, development and operational aspects of the global network which supports our private cloud. We believe in automating manual tasks with the right tools. You will design, build and run automated network systems written in ruby. You will work closely with our existing vendors to coordinate all hands on work. In conjunction with advanced network fundamentals we embrace the *nix way, automate away tedious tasks and strive to build infrastructure as code whenever possible. <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 5+ years experience designing, deploying and operating mid to large network environments.</li> <li>Your interest spans beyond routers and switches, you enjoy solving end-to-end problems and have experience with protocols at all layers of the OSI model (ARP, DNS, HTTP, etc).</li> <li>Script or code with 1-2 languages like Ruby, Scala, Python or Bash. You are comfortable digging into other people’s source code in search of the root cause of a problem and you automate all the things.</li> <li>Have experience working on production systems where you responded to issues quickly to minimize customer downtime. This role requires being part of a workday on-call rotation.</li> <li>Believe in the Unix way. You build large systems out of small components that each do one job and do it well. We run Debian.</li> </ul> <h2>Example projects include:</h2> <ul> <li>Design, implementation and management of an overlay network to support 1000’s of containers.</li> <li>Automated testing infrastructure to accelerate the velocity at which we can deploy changes.</li> <li>Developing monitoring tools that provide visibility into the performance and reliability of our network infrastructure.</li> </ul> Bonus points for experience with: Network Security, BGP, OSPF, IPv6, TCP BBR, DMVPN, IPSec, MACSec, NMS, advanced Unix/Linux, system administration, scripting/Bash/Ruby/Python, project management experience, AWS/Azure, Docker, K8s, SDN/Openstack/Openflow, Ansible/Puppet/Chef, REST/SOAP APIs, TLS or Cloud/ISP/Telco exposure. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Software Engineer - Distributed Systems, Camera
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Software Engineer - Distributed Systems, Camera

Remote within US,

Who We Are At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki’s camera team is a growing, fast-moving team building security cameras with a unique edge-storage architecture, redefining an industry where innovation is rare. The MV security cameras blend the elegance and ease of use of high-end consumer systems with the immense scalability, security, and power of enterprise-grade solutions.    Who You’ll Work With You’ll get the chance to work with a group of very skilled but low ego and collaborative engineers, with deep experience from both established companies to startups. The MV Backend team is focused on delivering stability, scalability, speed, and quality in MV’s cloud services. You will be joining a team that manages core portions of the system’s architecture. This includes our cloud proxy, which helps securely deliver video from cameras to user’s browsers or phones (wherever they are in the world), our video processing and export pipeline, systems that archive video to the cloud, the systems that trigger and deliver crucial alert notifications, and more. What you'll work on: We are looking for a Senior Software Engineer who will architect the next generation of our systems to support our rapidly growing business. You will help us as we convert our system to a set of highly reliable microservices, and work to bring new features to market at scale. <ul> <li>Help plan and and execute our migration of existing services to microservices (Docker, Kubernetes)</li> <li>Design, code, package, and deploy core applications, with a focus on security (Go, Python, Scala, Java, Ruby, etc.)</li> <li>Create and prioritize useful and actionable metrics, monitoring, and alerting (Statsd, Grafana, Elasticsearch, Kibana, Pagerduty)</li> <li>Continuously improve resilience and performance of services via chaos engineering or other means</li> <li>Lead, mentor, and spread best practices to other engineers on the team</li> <li>Contribute to documentation to clearly define out workflows and service architectures</li> <li>Create unit, functional, and integration tests for services to ensure quality and correctness</li> </ul>   You are an ideal fit if you: <ul> <li>Have 2+ years of production experience with containers and container orchestration such as Docker and Kubernetes</li> <li>Have 4+ years of production experience with one of these or similar languages: Go/Python/Scala/Java/Ruby</li> <li>Successfully developed distributed systems at scale (a plus if IoT) in the past</li> <li>Would be excited to join a people-focused team, and look forward to contributing time to help your teammates</li> <li>Are familiar with Linux at an advanced level and can debug performance of a web service</li> <li>Take a focused, organized approach to development, testing, and quality</li> <li>Understand that privacy is inherently valuable for everyone, and work to make sure our system is transparent in its operation and secure with its data</li> <li>A plus: have experience with Audio/Video codecs (H264, etc.) and streaming protocols like HLS, RTSP, DASH</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineering Manager - MX Routing
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Software Engineering Manager - MX Routing

San Francisco,San Jose,

<h2>Location: San Francisco or San Jose</h2> <h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free people to focus on their mission. Our cloud-managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the MX Routing team that develops routing, forwarding, VPN, SD-WAN, and IPv6 functionality for the MX SD-WAN Security Appliance. Our products are used in over a million networks, and our customers rely on our products to serve tens of millions of people. With the large footprint that we have, quality is our highest priority. The Meraki MX team delivers simple to use yet powerful, scalable and groundbreaking cloud-managed solutions to customers. <h2>The Opportunity:</h2> You will lead a team of software engineers that design, develop, test, maintain, and improve the software stack that provides the MX's routing, forwarding, VPN, and SD-WAN functionalities. As a leader, you will be driving all technical aspects of software delivery, including requirements definition and refinement, design, implementation, unit and system level testing, as well as deployment. You will partner with product management and engineering leadership to define the roadmap for all things routing and forwarding. You will attract, grow, and retain talent, provide technical direction and career development opportunities, and cultivate the team's culture of quality, collaboration, and inclusiveness. <h2>What we look for in your background:</h2> <ul> <li>8+ years of management experience in the embedded software industry.</li> <li>12+ years of technical leadership experience in the networking industry.</li> <li>Experience in managing a geographically dispersed team of senior software engineers and managers.</li> <li>Good understanding of TCP and UDP mechanics including ability to interpret packet captures.</li> <li>Experience with IPv4 and IPv6, routing protocols.</li> <li>Experience with L3 to L7 network services (NAT, Load Balancing, High Availability, Firewalling, IPsec VPN).</li> <li>A strong understanding of IP networking and support of fundamental IP services and protocols (DNS, HTTP(S), SSH, IPsec)</li> <li>Experience with development in the Linux environment.</li> <li>Experience with mentoring software engineers.</li> <li>Experience with delivering networking product(s) to customers.</li> <li>Excellent communication skills and ability to get work done across functional groups.</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Experience with modern C++ (C++11 and further).</li> <li>Experience with one or more open-source networking software frameworks (e.g., VPP, DPDK, Click Modular Router).</li> <li>Experience with an Agile methodology (e.g., Scrum, Kanban).</li> <li>Working experience with Click router.</li> </ul> Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Network Systems
Remote within US
San Francisco
San Jose

2020-11-22T16:38:34-05:00

Engineering – Software

Senior Software Engineer, Network Systems

Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our products. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>3+ years experience in a production software engineering environment</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10/Grade11-SeniorSoftwareEngineer,NetworkSystems(MX+MS)-FY20Q3-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Software Engineer, Network Systems (MX)
Remote within Canada
Remote within US
San Francisco
San Jose

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Software Engineer, Network Systems (MX)

Remote within Canada,Remote within US,San Francisco,San Jose,

<div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making IT and security easier, faster, and smarter with technology that simply works. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Network Systems Engineer, you will initially focus on delivering high-quality fixes for regressions and customer issues with our Security and SD-WAN device firmware. You identify and eliminate technical debt and code smells, accelerating release of our latest features to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as developing new features to support the future growth of the product, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design features and systems to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2 id="JD:Grade10-SeniorSoftwareEngineer,NetworkSystems(MX)-FY21Q2-Youareanidealcandidateifyouhave:">You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>5+ years experience in a production software engineering environment</li> <li>3+ years of experience implementing Layer 3 Routing protocols such as OSPF, BGP, and VRFs</li> <li>A strong networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Good understanding of VPN, NAT development</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user space</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication and presentation skills</li> </ul> <h2 id="JD:Grade10-SeniorSoftwareEngineer,NetworkSystems(MX)-FY21Q2-Bonuspointsfor:">Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP/IP, DNS, DHCP, ARP)</li> <li>Experience developing and implementing routing protocols (BGP/OSPF, VPN, IPv4/IPv6)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Scripting skills in Ruby or Python</li> <li>Understanding of network security fundamentals</li> <li>Experience working with version control, specifically Git</li> <li>Experience with Yocto</li> </ul>   We encourage you to drop us a line even if you don’t have all the points above. That's a lot of different areas of responsibility! We will help you pick them up because we believe that great engineers come from diverse backgrounds. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div>

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Senior Software Engineer, Platform (MG)
Remote within Canada
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Software Engineer, Platform (MG)

Remote within Canada,Remote within US,

<div id="main-content" class="wiki-content"> At Cisco Meraki our Software Engineers breathe life into our cloud-managed networking devices, which range from switches, routers, and wireless access points to desktop phones and security cameras. We leverage real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. You can also be a part of this! Our Platform Engineers take the lead in building products by integrating everything from boot loaders to web servers on prototype hardware. Our device firmware is built on Linux and open-source software. We work individually and in small teams to release several new products each year. You will be joining a team of collaborative, and curious Engineers that enjoy spending time together! Do you enjoy building things? As a Senior Software Engineer passionate about platform bring-up, you will: <ul> <li>Own projects from block-diagram concepts, to prototype boards that don’t boot, all the way to shipping product.</li> <li>Collaborate with our Hardware Engineering team on component selection and high-level architecture for new Meraki products.</li> <li>Nurture relationships with manufacturing partners to develop secure, reliable, and scalable manufacturing processes.</li> <li>Integrate vendor board support packages and software development kits with our firmware and build system.</li> <li>Develop, port, and debug Linux device drivers.</li> <li>When things don’t go quite as planned—a board doesn’t boot, an LED doesn’t light, a fan doesn’t spin—use a JTAG debugger or logic analyzer or work with the hardware team to debug the problem.</li> <li>Collaborate with other Platform Bring-up Engineers across product teams to continually improve our firmware design, development, and deployment practices.</li> </ul> <h2>You are an ideal candidate if you:</h2> <ul> <li>Have 7+ years professional experience programming in C or C++.</li> <li>Have strong systems and networking foundational knowledge (systems architecture, memory hierarchy, storage subsystems, LANs, routing).</li> <li>Have experienced knowledge of embedded systems development concepts, including cross-platform development and build tools (GNU toolchain, OpenWRT, buildroot, Yocto), bootloaders (U-Boot, coreboot, UEFI), kernel configuration, device drivers, device trees.</li> <li>Know common bus protocols like I2C, SPI, and MDIO.</li> <li>Are comfortable using network protocol analyzers, logic analyzers, hardware debuggers, and source-level debuggers to troubleshoot problems at all layers of the stack.</li> <li>Have experience reading schematics and data sheets.</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience writing device drivers.</li> <li>Upstreaming Linux patches.</li> <li>Knowledge of wireless protocols (e.g., 802.11, Bluetooth).</li> <li>Experience with multi-threaded or parallel programming.</li> <li>Experience with Ethernet switch chips, crypto acceleration, or hardware offload engines.</li> <li>Knowledge of web technologies: databases, high-level languages (Ruby, JavaScript), frameworks (Rails, React), and architectural patterns.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div>

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Senior Software Engineer, SD-WAN
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Software Engineer, SD-WAN

Remote within US,

<div id="main-content" class="wiki-content"> At Cisco Meraki, we know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. The modern world runs on the Internet, and the Internet cannot exist without its underlying infrastructure. Meraki makes setting up, managing, and maintaining that infrastructure easier than it has ever been before. Meraki enables connectivity everywhere from neighborhood cafes to education institutions to global hospitality groups operating thousands of sites. Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. Here at Meraki, we: <ul> <li>Believe that the quality of our product is dependent on the quality of our engineers.</li> <li>Place a high value on nurturing the growth and development of everyone on our team.</li> <li>Foster an open and encouraging workplace where everybody is given the opportunity to succeed.</li> <li>Are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about.</li> </ul> With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. Example projects within this role: <ul> <li>Architect and implement SD-WAN Internet breakout</li> <li>Design forwarding engine using analytics data</li> <li>Design a high available system to minimize failover time</li> <li>Diagnose and fix issues found in our customer networks</li> </ul> As our Senior Software Engineer, you will: <ul> <li>Be responsible for architecting SD-WAN features that are reliable, simple, and meet the performance of our products.</li> <li>Diagnose system issues and provide reliable fixes that resolve issues</li> <li>Collaborate with customers and product management to gather requirements to innovate our SD-WAN architecture.</li> <li>Have the opportunity to work across teams to design complex SD-WAN features required by our customers. </li> </ul> We are looking for: <ul> <li>5+ years of experience writing professional production code in C/C++.</li> <li>Experience architecting and implementing SD-WAN working in projects from beginning to end.</li> <li>Experience developing and troubleshooting in a Linux environment.</li> <li>Experience in SD-WAN fundamentals such as Overlay Routing and Controller.</li> <li>Understanding of common protocols in OSI layers 3 through 7 (IPv4/6, IPSec, TCP/UDP, DNS, HTTP, TLS).</li> <li>Effective communication skills and a strong ability to collaborate with others.</li> <li>Ability to flourish within a small engineering team and are excited to tackle open-ended problems.</li> <li>Ability to strive to build rich and dynamic features by expanding current tools or by crafting entirely new components.</li> <li>Experience and desire to expertly work beyond the boundary of single languages or technologies to identify complex bugs.</li> <li>Knowledge and experience of Routing protocols such as OSPF, BGP, and MPLS.</li> <li>Familiarity with routing architecture such as RIB, FIB, and Interface Management.</li> <li>Comprehensive understanding in forwarding behavior.</li> </ul> Bonus points for: <ul> <li>Experience in Design system that analytics data.</li> <li>Knowledge of docker, kubernetes, and cloud architecture.</li> <li>An understanding of NetConfig,  NetFlow, and SNMP.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. </div> <div id="likes-and-labels-container"> <div id="likes-section" class="no-print"> </div> </div>

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Senior Software Engineer, Test Automation
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Software Engineer, Test Automation

San Francisco,

<h2>Meraki’s vision:</h2> Simplicity. At Cisco Meraki, we believe that by simplifying powerful technology we can free passionate people to focus on their mission. Our cloud managed products are making IT easier, faster, and smarter. Simplified and smarter networking means that businesses run more smoothly, and more people have reliable access to the information they need. <h2>About the team:</h2> You will join the test automation team that is fully embedded within Software Engineering. We handle all types of projects surrounding the quality of our MS switching portfolio by leveraging our in house automation framework. This includes development of tests for cutting edge new features spanning from the access layer to the core, as well as developing the testing framework itself to support new use cases and workflows. <h2>The opportunity:</h2> Our products are used in over a million networks and our customers rely on our products to serve ten of millions of people. With the large footprint that we have, quality is our highest priority. We are looking for a test automation engineer who is as passionate about quality as we are. Your contributions will make direct impact to the success of our business. A DAY IN THE LIFE OF A TEST AUTOMATION ENGINEER: You may design a testbed from the ground up that has the ability to change topologies on the fly. You will have an in-house automation framework at your disposal as well as APIs to hook into for further automation. You will have the autonomy to craft and implement a solution as well as the knowledge and experience of team members to help you along the way. In addition to software testing, you may have a chance to work on our latest hardware appliances from an early phase of development. You will get to learn some of the cool technologies inside the box. Through testing you will gain firsthand knowledge about the performance and be able to guide the team in improving the quality before we release the product. <h2>What we look for in your background:</h2> <ul> <li>BS or MS in Computer Science or a related field</li> <li>5+ years of experience in computer networking focus role</li> <li>Proficiency in scripting languages such as Ruby or Python</li> <li>Strong knowledge of core network protocols like TCP/IP, DHCP, DNS, VLANs, etc.</li> <li>Passionate about automation testing</li> </ul> <h2>Bonus points if you have:</h2> <ul> <li>Worked with Layer 3 dynamic routing protocols like OSPF, BGP, PIM, etc.</li> <li>Experience with SQL and other database concepts</li> <li>Experience in scaling or performance testing using equipment such as Ixia or Spirent</li> <li>Worked with virtualization or container technology, such as ESXi, Xen, Docker, etc.</li> <li>Used development infrastructure tools such as Jenkins, Git, Gerrit, and JIRA</li> </ul> <h2>Wondering What Working At Cisco Meraki Is Like?</h2> Picture a beautiful office, balanced catered meals, fully stocked kitchens, an onsite gym, and paid time off to volunteer. Cisco Meraki has crafted an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Systems Software Engineer

Remote within US,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Systems Software Engineer

Remote within US,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer
Remote within US

2020-11-18T17:16:06-05:00

Engineering – Software

Senior Systems Software Engineer

Remote within US,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Systems Software Engineer, MS
Remote within US
San Francisco
San Jose

2020-11-22T16:38:34-05:00

Engineering – Software

Senior Systems Software Engineer, MS

Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Senior Systems Software Engineer, this person will be developing and supporting software that breathes life into our MS product line. Initially, this role will focus on delivering fixes for regressions, improving debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to customers. As you mature in your knowledge of our codebase, you will be responsible for improving and re-architecting existing components and subsystems, as well as bringing up new products and features to support the growth of MS, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. In this role, you will have the opportunity to work across teams to craft systems that enable us to tackle complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with an object-oriented programming paradigm</li> <li>Experience in system design and architecture</li> <li>Experience with application hosting environments and containerization (Docker, LXC)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>3+ years experience in a production software engineering environment</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>Experience developing and troubleshooting in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals and experience working in both kernel and user-space</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package.   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Software Engineer – Business Systems
Chicago
Sydney

2020-11-18T17:16:06-05:00

Engineering – Software

Software Engineer – Business Systems

Chicago,Sydney,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive development team to improve, develop, and maintain the processes that form Meraki’s backbone. Come prepared to be encouraged and inspired! As a Software Developer, you will have the opportunity to work on building integration between various internals products and business systems. We expect your tool kit to be diverse: proposing process improvements, customizing Middleware or creating your own solutions, integrating our various systems (Internal & External) and ability to learn new languages and frameworks quickly. We're taking orders 24/7 and shipping them all over the world. The tiniest hitch in that process can cost us an incalculable amount in dollars and man-hours. That’s where you come in. What You Will Do: <ul> <li>Build integrations across internal and external systems to support existing processes and new initiatives</li> <li>Optimizing operational processes using BPMS, Java, and scripting languages</li> <li>Allowing users to gain more insight into business performance by enhancing the data warehouse</li> <li>Propose, Automate, streamline, and improve existing processes to allow various teams to maximize productivity</li> </ul> <h2>YOU ARE AN IDEAL CANDIDATE IF YOU HAVE:</h2> <ul> <li>5+ years post-collegiate programming experience. Java or Ruby experience a plus.</li> <li>Solid experience with integration software – Experience with Webmethods, Pega or Mulesoft required</li> <li>Professional experience with large scale ERP systems</li> <li>Knowledge of microservice architectures and web services– Salesforce, SOAP, REST, etc.</li> <li>Prior experience with architecting business solutions using knowledge of Middleware, databases, and scripting languages</li> <li>Proficiency in SQL and XML</li> <li>BS in Computer Science or related discipline</li> <li>Passion for improving existing home-brewed tools and programs to make life easier for everyone</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Systems Software Engineer, MS
Remote within US
San Francisco
San Jose

2020-11-22T16:38:34-05:00

Engineering – Software

Systems Software Engineer, MS

Remote within US,San Francisco,San Jose,

Meraki Software Engineers breathe life into our cloud-managed network-attached devices, which include switches, routers, wireless access, and security cameras. We use real-time telemetry from thousands of deployed networks spanning the globe to continuously improve the performance and stability of our products. We are passionate about building real products that our customers love. As a Systems Software Engineer, you will be responsible for developing and supporting software that breathes life into our MS product line. Initially, you'll focus on delivering fixes for regressions, enhancing debuggability, and eliminating technical debt and code smells. All of which are key to accelerating the release of bringing up new products to the customers. As you mature in your knowledge of our codebase, you will be responsible for improving and refactoring existing components and subsystems, as well as bringing up new products and features to support the growth of the MS product line, both in terms of functionality, simplicity, scalability, and availability. Our projects are driven by technological innovation and developer creativity in addition to market demands, giving you the structure and freedom to pursue projects you are most passionate about. You’ll have the opportunity to work across teams to design systems that enable us to solve complex problems for our customers. With millions of people using Meraki products around the world, your work will have a significant impact from the day it is deployed. <h2>You are an ideal candidate if you have:</h2> <ul> <li>Fluency in C or C++</li> <li>Experience with object-oriented programming paradigm</li> <li>A focused, organized approach to development, testing, and quality</li> <li>Excellent communication (oral and written) and presentation skills</li> <li>2+ years experience in a production software engineering environment</li> <li>Developing and troubleshooting experience in a Linux environment</li> <li>Experience working with and writing concurrent programs</li> <li>Understanding of OS fundamentals</li> <li>Good networking foundational knowledge (LANs, routing, switching, wireless)</li> <li>Scripting skills in Ruby or Python</li> </ul> <h2>Bonus points for:</h2> <ul> <li>Experience developing and implementing core network protocols (TCP, IP, DNS, DHCP, ARP)</li> <li>Experience with IPC/RPC communication mechanisms</li> <li>Experience building cloud-based infrastructure and services (e.g. web applications)</li> <li>Understanding of network security fundamentals</li> <li>Experience with build systems (Yocto, OpenWRT)</li> </ul> Meraki is headquartered in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. There are also locations in San Jose, Chicago, and Austin. All locations offer a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Engineering – Hardware

Cost Analyst, Sourcing
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Cost Analyst, Sourcing

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our Hardware Engineering team is looking to attract a Costing Analyst who will work cross-functionally with several verticals including Engineering, Sourcing, Supply Chain, and Quality. The Analyst will have the opportunity to enable these teams to do their jobs better, and unlock tools to enable key analytical insights for Meraki. They will simplify Meraki Hardware Engineering communication and unlock key data insights for the department. This effort will help analyze cost trends, simplify the ECN (Engineering Change) process, and unlock rich insights into Meraki’s Supply Chain. <h2>You will:</h2> <ul> <li style="font-weight: 400;">Analyze and build cost models to help set a budget along with Engineering teams for new products</li> <li style="font-weight: 400;">Track and validate quarterly bill of material costs across the product life cycle</li> <li style="font-weight: 400;">Manage and own the master data by ensuring Meraki BOM structure and adoption by contract manufacturing partners.</li> <li style="font-weight: 400;">Audit Purchase Price Variance claims from Meraki’s contract manufacturers</li> <li style="font-weight: 400;">Ad-hoc analyses to support Meraki’s Sourcing, Hardware & Finance organizations</li> <li style="font-weight: 400;">Support data verification and approval activities for Agile PLM</li> </ul> <h2>You are/have:</h2> <ul> <li style="font-weight: 400;">3-5 years in a Supply Chain or Product Operations Role</li> <li style="font-weight: 400;">Bachelor Degree in Business, Supply Chain</li> <li style="font-weight: 400;">Excel / Google Docs Mastery</li> <li style="font-weight: 400;">Experience building cost dashboards a plus</li> <li style="font-weight: 400;">Experience interacting with contract manufacturers a plus</li> </ul> Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the AT&T Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. 

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Embedded Software/Diagnostic Engineer
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Embedded Software/Diagnostic Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our San Francisco hardware team is seeking an Embedded Software/Diagnostics Engineer who will play a multifaceted role, connecting with Meraki’s Hardware and Software groups, and overseas JDM partners. They will be the driving force in communicating and directing sophisticated software assignments to the non-local teams. Additionally, you’ll contribute to IoT and FPGA work, light security code bring-up and sequencing, and collaborating with Cisco’s security team. Your work will impact all of Meraki’s product lines -- including new additions -- and do so across our widespread JDM ecosystem.  Join our high-impact team and work with every part of the machine that brings the Meraki magic to market! You will: <ul> <li style="font-weight: 400;">Work with firmware resources and incorporate feedback into development plan</li> <li style="font-weight: 400;">Test BSP/SDK to bring POCs and early samples to minimum functionality</li> <li style="font-weight: 400;">Validate manufacturing functions in hardware</li> <li style="font-weight: 400;">Collaborate with JDMs to outline block diagrams and schematics to ensure proper hardware designs are followed</li> <li style="font-weight: 400;">Develop architecture, author PRDs, and lead RFQs for our new security portfolio</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics, and drive vendor approvals</li> <li style="font-weight: 400;">Collaborate with Quality to build a testbed for firmware release qualification and validation</li> <li style="font-weight: 400;">Develop Meraki drivers for custom circuitry for peripherals such as fans, sensors, and power supplies</li> <li style="font-weight: 400;">Define and maintain firmware structural standard across Meraki platforms (memory mapping, RTL code, LED drivers, etc)</li> <li style="font-weight: 400;">Define and implement or guide FPGA glue logic, reset/CLK logic, and compilation with trusted security technology</li> <li style="font-weight: 400;">Collaborate with NPI teams; including ME, sourcing, packaging, certification, and quality; and provide technical mentorship as needed</li> <li style="font-weight: 400;">Work both independently and cross-functionally to ensure timely deliverables.</li> </ul> You have: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline</li> <li style="font-weight: 400;">Familiarity with memory architectures and characteristics such as EEPROM, SPI Flash, NAND, eMMC, DRAM, and SRAM</li> <li style="font-weight: 400;">Soldering and board rework competency</li> <li style="font-weight: 400;">Strong understanding of software and hardware interaction</li> <li style="font-weight: 400;">Skilled with oscilloscopes, logic analyzers, bus analyzers, JTAG debuggers</li> <li style="font-weight: 400;">Familiarity with bus protocols I2C, SPI, and UART</li> <li style="font-weight: 400;">5+ years experience working with switches, routers and/or hardware products</li> <li style="font-weight: 400;">Minimum 2 years experience working with Asia-based manufacturers</li> <li style="font-weight: 400;">Experience with C#, C++, C, Python and Assembly languages</li> <li>Experience with CPUs (ARM and/or x86)</li> <li style="font-weight: 400;">Multiple years experience interacting with human beings</li> <li style="font-weight: 400;">Ability to travel up to 25% to Taiwan and China</li> </ul> Nice to have: <ul> <li style="font-weight: 400;">Expertise in Layer 2 and Layer 3 switching</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management</li> <li style="font-weight: 400;">IoT experience including sensor development</li> <li style="font-weight: 400;">Cultural competency and understanding of Taiwanese and Chinese cultures</li> </ul> At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Hardware Program Manager, MV (Cameras)
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Hardware Program Manager, MV (Cameras)

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a leader and technical specialist in electrical engineering and camera development to build future Meraki Vision (MV) hardware. Our Hardware Program Managers lead all products and control every aspect of their creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! <h2>You will:</h2> <ul> <li style="font-weight: 400;">Develop architecture, author PRDs and lead RFQs for our new smart camera portfolio.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Build and track product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources</li> <li style="font-weight: 400;">Develop test plans, manufacturing SOPs, and quality processes.</li> <li style="font-weight: 400;">Work with product management, supply chain, and marketing to coordinate launch plans.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> <h2>You have:</h2> <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or a related discipline.</li> <li style="font-weight: 400;">5+ years of experience working with camera technologies and/or hardware products.</li> <li style="font-weight: 400;">3 years experience working with Asia-based manufacturers.</li> <li style="font-weight: 400;">6+ years in a hardware related role.</li> <li style="font-weight: 400;">Able to travel up to 20% to Taiwan.</li> <li style="font-weight: 400;">End-to-end product development experience on at least one product of reasonable complexity - the more, the better!</li> </ul> <h2>Nice to Have:</h2> <ul> <li style="font-weight: 400;">Experience with CMOS image sensor operation and tuning.</li> <li style="font-weight: 400;">Knowledgeable with lens selection and qualification.</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> <li style="font-weight: 400;">Cultural competence and understanding of Taiwanese and Chinese cultures.</li> </ul> Meraki is based in the Mission Bay area of San Francisco, less than a 5 minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Hardware Program Manager, Wireless Access Points (MR)
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Hardware Program Manager, Wireless Access Points (MR)

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Our San Francisco Hardware team is seeking a technical expert in Wireless development to build future Meraki’s MR Cloud-Managed Wireless Access Points products.  Our Hardware Program Managers lead all products and control every aspect of creation. From architecture and initial sketches through detailed design and the final drive to mass and sustaining production, nothing escapes the HWPM’s sphere of influence and responsibility. Join our high-impact team and work with every part of the machine that brings the Meraki Magic to market! You Will: <ul> <li style="font-weight: 400;">Develop architecture, author PRDs, and participate in RFQs for our wireless access point portfolio.</li> <li style="font-weight: 400;">Validate and iterate on layout and schematics. Drive vendor approvals.</li> <li style="font-weight: 400;">Control product schedule through NPI, coordinating with ME, sourcing, packaging, certification, and quality teams. Provide technical guidance as needed.</li> <li style="font-weight: 400;">Interface with firmware resources and incorporate feedback into the development plan.</li> <li style="font-weight: 400;">Develop manufacturing flow, test plans, and quality processes.</li> <li style="font-weight: 400;">Work with Product Management, Supply Chain, and Marketing to coordinate launch plans.</li> <li style="font-weight: 400;">Cooperate with quality and sourcing through sustaining production. Lead FA as required.</li> </ul> You Have: <ul> <li style="font-weight: 400;">BS and/or MS in Electrical Engineering or related discipline.</li> <li style="font-weight: 400;">2+ years of experience working with hardware products.</li> <li style="font-weight: 400;">Expertise in RF and wireless standards.</li> <li style="font-weight: 400;">Have a track record of successful end to end product development</li> <li style="font-weight: 400;">Able to travel up to 20% to Taiwan and China.</li> </ul> Bonus Experience: <ul> <li style="font-weight: 400;">Experience with antenna design</li> <li style="font-weight: 400;">Familiarity with manufacturing processes and build management.</li> </ul>   Does this sound like you? We’d love to hear from you. At Cisco Meraki, we don’t just accept differences – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, less than a 5-minute walk from the Chase Center and with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high-quality snacks, a coffee bar, catered lunches every single day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Materials Manager
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Materials Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Materials Manager to join Cisco Meraki’s Supply Chain group. Our team is on a mission to build Agile, Flexible, and Sustainable Supply Chains. In this role, you will ensure continuity of supply and materials in support of Meraki Sales. You will be responsible for materials management and helping drive process improvements across the supply chain.  What You’ll do: <ul> <li style="font-weight: 400;">Responsible for readiness, availability, and visibility of materials necessary to meet production schedules and overall supply/demand goals</li> <li style="font-weight: 400;">Partner with JDMs and suppliers to develop key Supply Chain/Material processes in support of supply/demand goals</li> <li style="font-weight: 400;">Drive upside flexibility and create allocation strategies for constrained products that maximize revenue</li> <li style="font-weight: 400;">Identify E&O and other material risks, recommend a critical course of action, and own efforts to mitigate liabilities to the business</li> <li style="font-weight: 400;">Perform periodic Supply Chain audits to monitor JDM’s execution and to ensure accuracy of data in use by JDM.</li> <li style="font-weight: 400;">Prepare and communicate critical materials updates for NPIs, Sustaining and EOL materials</li> <li style="font-weight: 400;">Develop strong relationships with JDMs and suppliers</li> <li style="font-weight: 400;">Able to travel up to 20% Internationally</li> </ul> <h2>You Are:</h2> <ul> <li style="font-weight: 400;">Extraordinarily clear. You are able to distill complicated ideas to just the right number of words. You are an excellent listener and can pinpoint what compels an audience.</li> <li style="font-weight: 400;">You are able to work between cross-functional teams, minimize conflict, and advise team members on building consensus.</li> <li style="font-weight: 400;">You use data and team member inputs to make decisions on prioritization and resource allocation. You set measures for success and are committed to quantifying the impact.</li> <li style="font-weight: 400;">Fiercely collaborative. You take an organization-level view and are equally invested in the success of other departments. You invite and act on different points of view.</li> <li style="font-weight: 400;">Protector. You are protective of Meraki’s talent.</li> </ul>   <h2>Education and Experience:</h2> <ul> <li style="font-weight: 400;">Bachelor’s preferably in Supply Chain, Finance, Industrial Engineering or a related field</li> <li style="font-weight: 400;">2-3 years of purchasing, supply chain, cost accounting, or material planning experience in consumer electronics or hi-tech manufacturing industry</li> <li style="font-weight: 400;">Exposure to contract manufacturing/JDM model preferred</li> <li style="font-weight: 400;">Prefer knowledge of ERP Operating Systems</li> <li style="font-weight: 400;">Advanced user of Excel, VBA, Python, or similar data visualization tool is required</li> </ul> At Cisco Meraki, we don’t just accept difference – it’s one of our key values. "Everybody In" means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of Oracle Ballpark, the Bay and beyond. We are equipped with an onsite gym, multiple kitchens stocked with awesome snacks, a coffee bar, catered lunches daily, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.  

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Senior Hardware Quality Engineer
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Senior Hardware Quality Engineer

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We are seeking a Hardware Quality Engineer who will work with our JDM partners and Hardware team to prevent quality issues around our products. Your work will involve: <ul> <li style="font-weight: 400;">Reviewing and helping define quality test standards during hardware development to minimize quality issues.</li> <li style="font-weight: 400;">Follow-up on RMA trends to improve the hardware development process.</li> <li style="font-weight: 400;">Using strong technical expertise to support challenging sustaining issues.</li> <li style="font-weight: 400;">Collaborating with the Manufacturing team to improve the production process.</li> </ul> You will: <ul> <li style="font-weight: 400;">Leverage your strong design experience to insert quality earlier into the hardware development process.</li> <li style="font-weight: 400;">Evaluate/Review design (e.g. schematics, lay-outs, test plans & test results, etc.) to improve quality. </li> <li style="font-weight: 400;">Use your design experience during EVT, DVT and pilot production to help ensure a good quality product.</li> <li style="font-weight: 400;">Audit/Evaluate JDM hardware development processes to ensure they are producing a quality product.</li> <li style="font-weight: 400;">Work with JDM on continuous improvement of their hardware development process.</li> <li style="font-weight: 400;">Evaluate JDM manufacturing corrective actions for possible design improvement opportunities.</li> </ul> You have: <ul> <li style="font-weight: 400;">BSEE or equivalent in experience</li> <li style="font-weight: 400;">3+ years doing PCBA/Hardware Design experience</li> <li style="font-weight: 400;">3+ years doing EVT and DVT</li> </ul> Bonus Points: <ul> <li style="font-weight: 400;">Experience with wireless/RF hardware in design</li> <li style="font-weight: 400;">Experience with Camera products in design</li> <li style="font-weight: 400;">Experience with POE circuits/power supply in design</li> <li style="font-weight: 400;">Experience with Asia JDM hardware development/manufacturing</li> </ul>  At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.   

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Senior User Researcher, Hardware
San Francisco

2020-11-18T17:16:06-05:00

Engineering – Hardware

Senior User Researcher, Hardware

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Nearly everyone at Cisco Meraki visits our customers in the field, from Executives to Designers, Support Staff, Sales, and Engineering. As a User Experience Researcher joining the hardware team, you will be welcomed and supported by an entire team who is passionate about our customer’s success. You will help us structure and scale our passion into a rigorous process that continuously creates more and more value for our customers time and time again, with greater speed, and more impact at each turn. You Will: <ul> <li>Lead and help the team elicit, understand and structure iterative feedback through data qualitative feedback</li> <li>Guide the team in understanding core user needs that define new areas of product development</li> <li>Work with the team to ensure that the changes are made and that the impact you’ve forecast is delivered as the product launches.</li> <li>Conduct independent research on multiple aspects of products and experiences.</li> <li>Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing).</li> <li>Work with Designers, Product Managers, Engineers, and other UXRs to prioritize research opportunities in a fast-paced, constantly evolving environment.</li> <li>Understand and incorporate sophisticated technical and business requirements into research.</li> <li>Advocate research findings to diverse audiences through written reports and in-person presentations.</li> <li>Mentorship for emerging professionals in research</li> <li>An innovator who is willing to roll up their sleeves and get into the weeds</li> </ul> You Have: <ul> <li>5+ years of market research & insights experience</li> <li>Extensive experience leading end-to-end research, from scoping to planning, executing, and reporting</li> <li>Experience integrating user research learnings into actionable product changes</li> <li>Strong understanding of different research methods (when do use quantitative vs qualitative, approaches to foundational and usability studies, etc.)</li> <li>Exceptional communication and collaboration skills</li> </ul> Minimum Qualifications <ul> <li>Experience conducting interviews, field visits, usability studies (live and remote)</li> <li>BA/BS degree in Anthropology, CS, Human Factors, Psychology, HCI, or related field OR equivalent practical experience.</li> </ul> At Cisco Meraki, we don't just accept differences - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Meraki is based in the Mission Bay area of San Francisco, with beautiful views of the Oracle Ballpark and the Bay beyond. You will have access to an onsite gym, multiple kitchens stocked with high quality snacks, a coffee bar, catered lunches every day, and a generous benefits package. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Channel Sales

Distribution Account Manager
California
Illinois
New York

2020-11-18T17:16:06-05:00

Channel Sales

Distribution Account Manager

California,Illinois,New York,

Cisco Meraki is seeking a highly results-oriented Distribution Account Manager to help rapidly scale our business through our distribution channel across the United States. You will be responsible for generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, encouraging a desire to sell our products, problem solving with our operations team to enable smooth transactions, and driving partner-led revenue. You will also work closely with the inside sales, field sales, marketing, training and operations teams to build positive relationships in new and existing channels. Ideal candidates will have strong critical thinking skills, executive presence, excellent interpersonal and communication skills, creativity, and a passion for growing a business. Successful candidates will possess an ambitious spirit. <h2>You will:</h2> <ul> <li>Develop, support and strengthen relationships with executives, sales, marketing, and operations in our distributors.</li> <li>Implement business development and marketing plans with assigned distributors to drive exceptional revenue growth with our 2-tier partners.</li> <li>Coordinate and conduct sales and technical training for distributors and our 2-Tier partners to drive capability deep into the channel</li> <li>Collaborate with the Americas Channel and Distribution teams to support the overall growth of our channel</li> <li>Effectively communicate programs, promotions, and product launches across Cisco and distributors to maximise the impact of key initiatives and collaboration</li> </ul> <h2>You have:</h2> <ul> <li>Consistent track record of efficiency and over-performance in sales or partner management role</li> <li>5+ Years’ experience in channel management, IT distribution or channel sales. Software/SaaS experience will be highly regarded.</li> <li>Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Must be located near a major airport in the United States</li> <li>Able to travel 25% - 50% of the time</li> <li>University Degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Open and Dependable – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Distribution Account Manager – China
Shanghai

2020-11-22T19:55:59-05:00

Channel Sales

Distribution Account Manager – China

Shanghai ,

<div class="MSWordContent"> Distribution Account Manager, China Shanghai   Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun).  With our new office in Shanghai, we are currently looking for talented Distribution Account Manager to join our fast growing sales team.   Cisco Meraki is seeking a highly entrepreneurial Distribution Account Manager to help rapidly scale our business through Cisco Meraki's distribution channel across the China, Taiwan and Hong Kong.  You will be responsible for generating passion and enthusiasm for Cisco Meraki amongst our distributor and partner community, fostering a desire to sell Cisco Meraki products, problem solving with our operations team to enable smooth transactions, and driving partner-led revenue. Ideal candidates will have excellent organizational and communication skills, creativity, and a passion for growing a business. This is a great growth role for an ambitious Distribution or Channel Account Manager seeking to broaden their experience, and make an impact on Cisco Meraki’s growth in the region. This position is based in Shanghai, China. Responsibilities: <ul> <li>Support and strengthen executive, sales, marketing, and operations-level relationships with distributors</li> <li>Drive logistical, technical and sales readiness within distribution</li> <li>Manage and optimize order/operations flow with Cisco Meraki fulfillment</li> <li>Implement marketing and market development plans with assigned distributors to drive 2-Tier revenue growth</li> <li>Communicate programs, promotions, and product launches to Distribution sales teams and analyze trends</li> <li>Communicate effectively across Cisco and distributors to ensure the best possible outcomes</li> </ul> Qualifications: <ul> <li>Proven track record of effectiveness and over-performance in sales or partner management role</li> <li>Autonomous, team-player, hard-worker, self-motivated, multi-tasking and influential</li> <li>Prefer previous experience working with IT Distributors</li> <li>Strong communication and presentation skills, strong negotiation and closing skills</li> <li>Able to travel 25% - 50% of time</li> <li>University Degree preferred  </li> </ul> Does this sounds like you, what are you waiting for? Apply now! </div> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Enablement

Content Engineer - Engineering
Remote within US

2020-11-18T17:16:06-05:00

Product Enablement

Content Engineer - Engineering

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our beliefs? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 350,000 customers and 4.5 million network devices and counting online around the world. Our comprehensive set of solutions includes wireless, switching, security, UTM, and cameras, all led by Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Cisco Meraki is seeking a hardworking content engineer who has a deep expertise in IT networking, technical writing and training/enablement content creation! As a Content Engineer, you will be an extension of our product teams that crafts educational content aligned to your assigned product and technology domains. You’ll also help our instructional design team develop and review course content, student exercises, labs, and function as a subject matter expert to internal technical and non-technical team members. This role is part of our Product Enablement team. The Product Enablement team seeks to significantly increase market adoption and confidence in the Meraki platform by developing, delivering, enabling scalable and repeatable learning solutions that anticipate the training & enablement needs and increase platform awareness of all individuals who engage with Cisco Meraki to meet them wherever they are and however they learn best! <h2>What you’ll do:</h2> <ul> <li>Serve as a technical specialist within your product domains and provide consultancy services to Product Enablement and Meraki <a href="#_msocom_3">[A(3]</a> <a href="#_msocom_4">[KC4]</a></li> <li>Develop content strategies aligned with product & training goals</li> <li>Design, develop, and distribute training tools and resources such as standard operating procedures, reference guides, presentations, and other end-user documentation utilizing your technical writing expertise</li> <li>Collaborate with other Product Enablement, engineering, product, and leadership resources to build highly scalable and compelling training documentation and labs</li> <li>Ensure the quality and consistency of enablement content throughout its life cycle</li> </ul> <h2>Who you are:</h2> <ul> <li>Comprehensive technical expertise in the areas of network and systems engineering</li> <li>Shown project and program management</li> <li>Strong organizational skills and attention to detail</li> <li>Experience crafting technical training and enablement, content management, and content lifecycle management</li> <li>5+ years of experience within technical marketing, technical writing, or training development role</li> <li>Experience working on multi-functional teams and facilitating successful project outcomes</li> <li>Assured and articulate public speaking skills in front of large and diverse technical audiences</li> <li>CCNP level technical understanding of wireless and wired LAN technologies</li> <li>Preferred experience with Meraki hardware and services</li> <li>Preferred experience in training, instructional design, curriculum development, and learning & development role</li> <li>Good communication skills</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Program Manager- Enablement UX
San Francisco

2020-11-18T17:16:06-05:00

Product Enablement

Program Manager- Enablement UX

San Francisco,

Cisco Meraki is seeking an innovative and experienced strategy owner to lead a vision that provides consumers of our training and enablement programs with an outstanding user experience. The Product Enablement team is responsible for crafting world class learning experiences for Cisco, partner, and customer audiences globally. We do this by developing, delivering, and enabling scalable programs and solutions that make Cisco Meraki technologies more accessible to everyone. As a Program Manager - Enablement UX you will design and own how audiences understand and experience Meraki’s training and enablement initiatives. Ideal candidates will have exceptional strategic and systematic thinking, have excellent communication and relationship building capabilities, possess acute attention to detail, bias towards action, and be passionate about creating compelling user experiences. <h2>Responsibilities:</h2> <ul> <li>Craft a compelling short and long term strategy that brings a seamless, inclusive, consistent and delightful end-user experience to all Product Enablement initiatives</li> <li>Conduct user research and leverage stakeholder feedback to understand pain points and identify opportunities to improve the experience for our internal and external audiences</li> <li>Lead & advocate for audience-centered process and platform solutions</li> <li>Share insights and partner with leaders across the organization to align the partner and customer enablement experience within their Meraki journey including Meraki Marketing, Sales Enablement, Business Systems, and Cisco DevCx.</li> <li>Ensure new training and enablement initiatives seamlessly integrate into our existing portfolio</li> <li>Build out, manage and continually refine internal processes, providing a strong foundation for best in class end-user experience</li> <li>Lead collaboration on external and internal product enablement collateral and resources</li> </ul> <h2>Qualifications:</h2> <ul> <li>A proven track record of successfully developing and driving strategic cross-functional objectives that align to stakeholder needs and organizational vision</li> <li>Demonstrated experience architecting customer support tools, mechanisms, and/or processes</li> <li>5+ years in a strategy, program management, or user experience design role</li> <li>A keen technical sensibility and the ability to partner with engineering and systems teams to build solutions</li> <li>Demonstrated success leading cross-functional projects</li> <li>Excellent written and verbal communication and presentation skills</li> <li>Exceptional communication & relationship-building skills with individuals at all levels of an organization</li> <li>Ability to think critically, take initiative and work autonomously</li> <li>Ability to work in a team and thrive in an extremely fast-paced, dynamic environment</li> <li>Proficiency in Excel, PowerPoint, and CRM tools (Ie: Salesforce)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Strategy Lead - Product Enablement
San Francisco

2020-11-19T08:14:56-05:00

Product Enablement

Strategy Lead - Product Enablement

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. The Product Enablement team is responsible for creating world class enablement experiences for Meraki audiences globally. We do this by developing, delivering, and enabling scalable programs and solutions that make Cisco Meraki technologies more accessible to everyone. We are seeking an innovative and experienced strategy lead. In this role, you will partner with stakeholders across the Meraki organisation to develop and deliver on short and long-term strategies that anticipates and delivers on the needs of Meraki consumers and sellers. Ideal candidates will have exceptional critical thinking and analytical skills. Excellent communication and relationship building capabilities. A bias towards action, and are skilled at bringing together diverse groups to bring initiatives to life. <h2>Responsibilities:</h2> <ul> <li>Drive the development of short, medium, and long-term strategies that align to Meraki’s vision for training and enablement</li> <li>Conduct research, analyse data, and use market insights to identify enablement gaps and needs, prioritise opportunities, and create compelling recommendations</li> <li>Partner with leaders and teams across the organisation in the development of our training programs and experiences including Meraki Product Management, Cisco DevCX, and Learning Partners</li> <li>Define and manage success metrics; share insights that demonstrate impact of L&D and enablement initiatives to the PE leadership team and other leaders across the organization</li> <li>Partner across the business to execute strategies and ensure successful delivery of programs and initiatives</li> </ul> <h2>Qualifications:</h2> <ul> <li>Advanced proficiency in Excel and PPT</li> <li>A proven track record of setting and executing on strategic objectives that align with business and stakeholder needs</li> <li>Demonstrated experience in user research including needs assessments, surveying, gap analysis, and competitive analysis</li> <li>Strong analytical and critical thinking skills; experience to accurately translate large amounts of data into meaningful recommendations</li> <li>Demonstrated success leading cross-functional projects</li> <li>Exceptional communication & relationship-building skills with individuals at all levels of an organization</li> <li>Demonstrated initiative and independence in structuring & solving problems</li> <li>Detail-oriented and accountable: able to prioritise, meet deadlines, organize, and follow-through</li> <li>Ability to work in a team and thrive in an extremely fast-paced, dynamic environment</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Finance

Accounting Operations Analyst
San Francisco

2020-11-19T09:18:40-05:00

Finance

Accounting Operations Analyst

San Francisco,

Cisco Meraki is searching for a Senior Analyst – Accounting Operations to join our Finance team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand on a personal level, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? What You Will Do: You are a dynamic, motivated, and enthusiastic individual who thrives in a rapidly changing environment. In this role, you will contribute to a broad spectrum of operational accounting areas in order to maintain records of assets, liabilities, profit, and loss, tax liability, or other financial activities within the organization. You will interact closely with other Meraki business teams as internal stakeholders and other Cisco wide finance teams. Key Responsibilities: <ul> <li>Contribute to accounting functions including transaction processing relating to Cash and Bank, Accounts Payable, Accruals, Prepaids, and Fixed Assets</li> <li>Perform procedures in Procure to Pay process such as purchase requisition review, supplier onboarding and contribute to payment batch</li> <li>Work cross-functionally with business leaders and teams, finance, accounting, tax, and audit to troubleshoot financial questions/concerns</li> <li>Responsible for certain month-end and quarter-end closing activities such as accruals, cash flow reporting, account reconciliations, indirect tax related, submissions for financial statement footnotes reporting</li> <li>Participate in controls as they relate to Audit/SOX compliance</li> <li>Drive process improvement, simplification, and automation and support other ad hoc projects</li> </ul> Required Qualifications and Skills: <ul> <li>Bachelor’s degree in business related field (Finance or Accounting preferred)</li> <li>3 to 5 years of related experience in Accounting Operations (preferably Procure to Pay) or Accounting or Finance organization in a medium to large sized company</li> <li>Proficient in excel</li> <li>Foster positive work environment and ability to work on multiple deliverables in a fast-paced environment cross functionally</li> </ul> Nice to have qualifications: <ul> <li>Experience with Microsoft Great Plains or Oracle ERP systems such as Oracle Cloud Procure to Pay module</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing

Audience Marketing Manager - Emerging Markets and Technologies
Remote within US

2020-11-18T17:16:06-05:00

Marketing

Audience Marketing Manager - Emerging Markets and Technologies

Remote within US,

Cisco Meraki marketing is evolving, and we want you to be a part of that evolution by joining the newly formed Audience Marketing team. Audience Marketing sits within Market Strategy, and has been built to help us segment and get closer to our customers, to see the world through their eyes, and to meet them where they are. As the Audience Marketing Manager you’ll have the opportunity to become the expert in – and advocate for – markets for our emerging technologies, helping to develop personas, buyer motivations and stories, and driving a broader marketing approach that is tailored accordingly! <h2>What You'll Do</h2> <ul> <li>Establish a customer-first marketing strategy for emerging markets and technology at Cisco Meraki.</li> <li>Develop detailed buyer personas for use across Meraki Marketing, capturing segment behaviors and sentiments.</li> <li>Become an expert in emerging trends in technology, both innovations and adoption, identifying opportunities to connect our marketing messages to prospective customer motivations.</li> <li>Leverage market data and insight to identify consistent behaviors, and inform strategy.</li> <li>Drive customer loyalty by maintaining an ongoing nurture strategy.</li> <li>Collaborate on the development of innovative, segment-relevant omnichannel audience campaigns, and personalization strategies, driven by Marketing OKRs.</li> <li>Partner with other groups in marketing, especially Product Marketing, to connect customer needs (existing and evolving) to Meraki products, features and solutions.</li> <li>Partner with sales teams to share marketing insight and resources.</li> <li>Be an advocate for the voice of the customer, and ensure it is represented in new campaigns.</li> </ul> Success will be based on an ability to capture attention – with internal stakeholders and customer prospects – driving traffic to marketing assets, maintaining engagement, cultivating impressions, building influence, reducing churn, and helping Meraki Marketing win and retain customers by winning hearts and minds! <h1>Who You Are</h1> <ul> <li>Candidates for this role will be first and foremost, customer obsessed, with a passion for the relentless pursuit of better customer experiences. The role will reward those who are imaginative, creative, collaborative, adaptable, proactive, and strategic in their thinking.</li> <li>Travel: Some, as required to support research</li> <li>Minimum 5 years in sales and marketing roles within a Tech B2B organization</li> <li>Experience with quantitative and qualitative data outputs to make informed decisions</li> <li>Experience working with cross-functional teams and crafting seamless alignment</li> <li>Demonstrable interpersonal, influencing and collaborative experience</li> <li>Knowledge of computer networking is beneficial</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Global Head of Web Strategy
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Global Head of Web Strategy

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced Global Head of Web Strategy to drive the strategic direction, short- and long-term vision, development, and optimization of Meraki web properties to improve the overall customer experience, and maximize return on investment. As part of the Meraki’s Global Go to Market team, this leader would partner with the Head of Web Development & Operations, Brand and Design, Content Marketing, Market and Audience Strategy, Regional Leads across EMEAR, LATAM, and APJC, ensuring the roadmap aligns with Meraki’s growth objectives and technical capabilities. You will manage feedback from Sales, Marketing, and User Research to improve the visitor experience, identify inefficiencies across the funnel and communicate plans (and risks) broadly across the organization. You will report to the Head of Go to Market: Digital and Web, and have an active role in all facets of our marketing strategy ensuring we express Meraki’s value and differentiation while delivering web experiences that drive engagement and action. This role is based in the Mission Bay, San Francisco office and will support global teams. Up to 10% travel is envisioned although, at least initially, must be able to remote work with teams worldwide. <h2>What you'll do</h2> <ul> <li>Champion the business case for strategic web projects with internal stakeholders, demonstrating the value that each enhancement has on the business</li> <li>Translate the business case into a roadmap, providing structure and order to the Web Development & Operations team</li> <li>Partner alongside the Global Head of Web Dev Ops to ensure initiatives can be executed within our tech stack, budget and timeframe. Explore innovative solutions together and coordinate roadmap and rollout timing</li> <li>Relentlessly prioritize web plans for impact or market opportunity</li> <li>Manage SEO agency partners and develop strategies that optimize our investments and performance</li> <li>Deliver business, technical and operational feedback to stakeholders</li> <li>Be a trusted advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer/market oriented enhancements and web innovations</li> </ul> <h2>Who you are</h2> <ul> <li>10+ years of proven web experience in B2B and/or B2C</li> <li>Confirmed leader with a track record for web development</li> <li>Metrics oriented approach to continuous improvement web, SEM and SEO marketing tactics</li> <li>Understand the in-depth business, technical and operational practices of B2B and eCommerce websites</li> <li>Strong ability to translate features into differentiated value and business benefits</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable leading and collaborating in an Agile Marketing environment</li> <li>Bachelor's Degree required, MBA or Masters Degree a plus</li> <li>Up to 10% travel required</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Head of Customer Marketing
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Head of Customer Marketing

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced Head of Customer Marketing to build and lead a team of global customer marketers. This role will define and implement a comprehensive suite of strategic customer programs that are critical elements of all Marketing programs. As part of Cisco Meraki’s Global Market Strategy team, this leader will collaborate with Audience, Solution and Product marketing leaders to develop marketing strategies that embrace and integrate customer voice. This experienced leader must be able to use empirical data, customer stories and market evidence to articulate a differentiated platform position that speaks to decision maker, technical and influencer personas. As the Head of Customer Marketing, this leader will be responsible for driving a comprehensive customer marketing strategy that includes executive programs (i.e. CABs, EBCs, and Summits), comprehensive communications, customer story development and establishing a regular and measurable customer feedback loop. Just as importantly, you and your team will work closely with Sales and Product stakeholders to nurture customers and their voices for eventual use in marketing programs. You will report to the Global Head of Market Strategy and will have an active role in defining and executing the team vision. As part of the Market Strategy leadership team, you will also interact with Sales, Marketing and other leaders while building managing and mentoring a team of customer marketers. This role is based in the Mission Bay, San Francisco office and will support global teams. Up to 25% travel is envisioned although, at least initially, must be able to remote work with teams in the US and UK. <h2>What you'll do</h2> <ul> <li>Define the strategy for Executive Programs consisting of Executive Briefing Center engagements, Customer Advisory Board(s), Executive roundtables / summits and more</li> <li>Lead the ongoing strategy for the Cisco Meraki User Group Conference</li> <li>Develop a comprehensive customer communications strategy leveraging different channels (e.g. Community, Newsletters, emails, etc.).</li> <li>Deepen engagement with strategic customers and increase loyalty across all target audiences / verticals</li> <li>Develop metrics that measure customer marketing impact</li> <li>Integrate customer advocacy within Cisco (e.g. EBCs)</li> <li>Incubate Customer Success programs to drive rapid implementation of Cisco Meraki solutions, advocacy and customer insight for marketing purposes</li> <li>Develop thoughtful, customer voice materials for campaigns</li> <li>Build, develop and mentor a customer marketing team ensuring a continuous evolution of skills, professional growth and expanded responsibilities</li> </ul> <h2>Who you are:</h2> <ul> <li>10+ years of proven experience in customer marketing</li> <li>Proven leader with a track record for team development</li> <li>Metrics oriented approach to continuous improvement of customer marketing tactics</li> <li>Strong ability to shape customer voices / stories to validate differentiation and messaging</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable leading and collaborating in an agile marketing environment</li> <li>Bachelor's Degree required</li> <li>Experience working in the Tech, IT or networking industry is a requirement</li> <li>Up to 25% travel may be required</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Head of Product Marketing
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Head of Product Marketing

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for an experienced Head of Product Marketing to lead a team of global product marketers. This role requires a balanced blend of product marketing, team development and creative storytelling. Relevant experience in the area of IT, networking, software and portfolio positioning will be needed to support a rapidly growing Meraki business! This role will drive consistency in product marketing processes and deliverables for product launches and general releases. As part of the Meraki’s Global Market Strategy team, this leader will collaborate with Audience, Solution and Customer marketing leaders to develop go-to-market strategies. This experienced leader must be able to use empirical data, customer stories and market evidence to articulate a differentiated platform position that addresses business, technical and operational pain points. As the Head of Product Marketing, this leader will be responsible for driving a comprehensive positioning strategy that includes a thorough understanding of the competitive landscape across the Meraki portfolio. Just as importantly, you and your team will lead the development of sales and channel partner enablement materials in support of the entire Meraki product portfolio. You will report to the Global Head of Market Strategy and will have an active role in all facets of product positioning ensuring our value and differentiation lands in all relevant marketing activities. As part of the Market Strategy leadership team, you will also interact with product management leaders and manage, mentor and lead a team of product marketing managers. This role is based in the Mission Bay, San Francisco office and will support global teams. Up to 25% travel is envisioned although, at least initially, must be able to remote work with teams in the US and UK. <h2>What You'll Do</h2> <ul> <li>Become a specialist in all things related to the Meraki product portfolio and cloud management and how it threads through the entire marketing process</li> <li>Develop thorough, product level expertise for the Meraki portfolio being able to articulate how it can be positioned to global audiences and to a variety of BDM / TDM personas</li> <li>Distill and communicate complex information for Sales, Marketing, Partners and customers</li> <li>Work with product management and Market Strategy leaders to craft messaging for the Meraki portfolio</li> <li>Deliver business, technical and operational feedback to stakeholders</li> <li>Be a trusted product positioning advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer / market oriented content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Drive and build in-depth product collateral and tools for some of the largest enterprise customer organizations in the world</li> <li>Develop content targeting Business Decision Makers, IT architects, industry organizations using a variety of marketing tactics (e.g. webinars, blogs, articles, etc.)</li> <li>Build, develop and mentor a product marketing team ensuring a continuous evolution of skills, professional growth and expanded responsibilities</li> </ul> <h2>Who You Are</h2> <ul> <li>10+ years of proven experience in the networking space gained through Product Marketing, Solution marketing or Technical Sales</li> <li>Confirmed leader with a track record for team development</li> <li>Metrics oriented approach to continuous improvement of product messaging and marketing tactics</li> <li>Understand the in-depth business, technical and operational practices of global IT, Public Sector, Commercial and/or Small, Mid-Size and global Enterprise Businesses</li> <li>Strong ability to translate technical features into differentiated value and business benefits to all types of audiences</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable leading and collaborating in an Agile Marketing environment</li> <li>Bachelor's Degree required, MBA or Masters Degree a plus!</li> <li>Experience working in the IT or networking industry in a requirement</li> <li>Up to 25% travel required</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Marketing Manager (6-month Contract)- India
India

2020-11-18T17:16:06-05:00

Marketing

Marketing Manager (6-month Contract)- India

India,

<div class="page"> <div class="section"> <div class="layoutArea"> <div class="column"> Position title: Marketing Manager (6-month contract) At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! Our mission is to empower our customers to realise their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of computer networking, security and facilities management and making cloud-managed IT a reality! To help us in that mission, we are looking for a Marketing Manager to cover India and SAARC. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution. <ul> <li>Develop an end-to-end marketing plan for Meraki in India and SAARC - defining our acquisition strategy to drive market share growth</li> <li>Advise the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate sales and partner ready resources for amplifying programs in the region</li> <li>Maintain ongoing partnerships with other regional marketers to leverage and implement global campaigns</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> Who You Are <ul> <li>6+ years in marketing, 3+ years in a role using multiple outreach channels</li> <li>Strong marketing campaign management experience</li> <li>Previous experience working cross functionally, specifically with sales teams</li> <li>Reading and writing skills in Hindi is preferable</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute campaigns</li> <li>Comfortable with project management across many teams and able to track and communicate projects from briefing to launch</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.   </div> </div> </div> </div>

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Product Marketing Manager
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Product Marketing Manager

San Francisco,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun) But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding! We know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. To help us in that mission, we are looking for a for an exceptional Product Marketing Manager to support our rapidly growing business, a great teammate who wants to partner with Product Management, Marketing and Sales teammates to drive a winning market strategy! Someone who loves to explain complex technologies in a simple manner and is excited by demonstrating leadership by aligning across various business units. As a part of the Product Marketing team you will co-create a product marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. Join us to continue the growth at Meraki while cementing our position as the gold standard in cloud based IT. Are you excited by understanding device management, IT and network security, application optimization, presenting and conducting demos? If yes, then we want to meet you. <h2>What you'll do:</h2> <ul> <li>Become an expert in all things related to Systems Manager – our innovative cloud based mobile device management product</li> <li>Collaborate with the Product / Solutions Marketing teams to develop a comprehensive Networking and IOT positioning and messaging strategy</li> <li>Understand, and share perspective, on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Work with Product Management to craft messaging for launch and general marketing activities</li> <li>Deliver technical product feedback to stakeholders</li> <li>Be a trusted technical and marketing advisor, contributor and author while working with the wider marketing team on content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth technical collateral and tools for some of the largest enterprise customers in the world</li> <li>Develop comprehensive enablement kits for sellers and partners</li> </ul> <h2>Who you are</h2> <ul> <li>You have 5+ years of hands on technical experience in the device management or networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain technical concepts to all types of audiences</li> <li>Experience working in the security, mobile device management, mobility and/or networking industry a plus</li> <li>You are willing to travel as needed, up to 25% envisioned</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Marketing Manager - IoT/Sensors
Remote within US

2020-11-23T16:29:21-05:00

Marketing

Product Marketing Manager - IoT/Sensors

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. Meraki is looking for an outstanding Product Marketing Manager to support a rapidly growing Meraki business. Do you love to explain complex technologies in a simple manner? Are you excited by understanding the issues of IOT deployments, determining a solution presenting and conducting a demo? Does demonstrating leadership by aligning across various business units of Cisco excite you ? Are you a great teammate who wants to partner with a Product Manager, Other Marketing and Sales Representatives to drive a winning market strategy? If yes then we want to meet you. As a part of the Product Marketing team you will help co-create a marketing strategy, present to customers and partners in conjunction with Meraki sales teams, tell stories about customer success and help shape a fast-growing team. Preferred location for this role is in the SFO office but may be open for other candidates in the US and will support global teams, as such, up to 20% travel is required. <h2>What You'll Do:</h2> <ul> <li>Become an expert in all things related to Networking and IOT at Meraki</li> <li>Understand, and share perspective, on the competitive landscape</li> <li>Distill and communicate complex information for Sales, Marketing and customers</li> <li>Work with PM to craft messaging for the Meraki Networking and IOT Products</li> <li>Deliver technical product feedback to stakeholders</li> <li>Be a trusted technical advisor and work with the wider marketing team to contribute to and provide/validate content for campaigns</li> <li>Evangelize the Cisco Meraki vision at industry events</li> <li>Build in-depth technical collateral and tools for some of the largest enterprise customers in the world</li> </ul> <h2>Who You Are</h2> <ul> <li>You have 6+ years of hands on technical experience in the networking space gained through Product Marketing, Product Management, Technical Marketing, or Sales</li> <li>You understand the needs for small to large enterprises</li> <li>You have an outstanding ability to explain technical concepts to all types of audiences</li> <li>Bachelor's Degree required, Masters Degree or MBA preferred</li> <li>Experience working in the IOT technology and/or networking industry a plus</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Digital Media Manager
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Senior Digital Media Manager

San Francisco,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by embracing an incredibly extensible and innovative software platform that simplifies the ever-increasing complexity of IT and business, we can free passionate people to focus on their mission. Do you share our belief? Meraki is looking for a Senior Media Manager to join the Go To Market: Digital team, driving global awareness and demand-gen media campaigns. You will work alongside other digital media managers, owning the strategy, execution, and optimization of key campaigns - with support from media agency partners. You will report to the Head of Go to Market: Digital and Web, and have an active role in all facets of our go-to-market execution, including messaging approach, budgeting, paid search and SEO recommendations, and more. This role is based in the Mission Bay, San Francisco office and will support teams globally. Initially, must be able to remote work with teams worldwide. <h2>What you'll do</h2> <ul> <li>Plan and implement Meraki B2B and B2C media strategies across all channels – ensuring campaigns achieve key objectives, and generate high quality leads at the lowest CPA</li> <li>Develop and own an audience-first approach to managing media, with strategic management of considerations</li> <li>Own connections from media platforms (Salesforce, Marketo, LiveRamp, etc)</li> <li>Work closely with agency partners, managing performance optimizations, budgets, measurement models, and timelines</li> <li>Partner with Integrated Marketing Managers and Audience Marketing Managers on campaign briefs, objectives, and strategies - reporting on metrics and offering insights for improved performance</li> <li>Manage global paid search strategies across all campaigns</li> <li>Be a trusted advisor to the wider marketing team to conceptualize and collaborate on marketing campaigns</li> <li>Develop thoughtful, customer/market oriented enhancements and web innovations</li> <li>Champion or test media approaches that are in line with Meraki’s current and future objectives</li> </ul> <h2>Who you are</h2> <ul> <li>At least 8 years of proven digital media experience in B2B, B2C including paid search</li> <li>Ability to accurately and consistently evaluate complex data from multiple sources, and provide reports sharing key data, insightful analysis, and meaningful recommendations</li> <li>Familiarity with the ad tech industry and solutions</li> <li>Experienced in SEO as it relates to filling in the gaps with a paid search strategies</li> <li>Excellent communicator, creative problem solver, risk-taker, innovative thinker, consensus builder, motivator, assertive leader</li> <li>Comfortable managing agency partners and contracts</li> <li>Bachelor's Degree required</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Integrated Marketing Manager - Commercial
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Senior Integrated Marketing Manager - Commercial

San Francisco,

At Cisco Meraki, we empower our customers to realize their mission by simplifying the digital workplace. Our products and technology architecture are changing the face of enterprise networking, security and facilities management and making cloud-managed IT a reality. To help us in that mission, we are looking for an Integrated Marketing Manager to focus on our Commercial segment, which covers medium and large organizations across Healthcare, Manufacturing, Retail, and Financial Services verticals. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. As an Integrated Marketing Manager, you will be responsible for leading strategy, planning and execution of campaigns that make Meraki the go-to networking solution! <h2>What You'll Do</h2> <ul> <li>Develop an end-to-end marketing plan for the Commercial segment at Meraki - defining our acquisition strategy to drive market share growth</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and product teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources for amplifying programs in international markets</li> <li>Maintain ongoing partnerships with regional marketing leads to ensure successful implementation of campaigns in key markets globally</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Who You Are</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple outreach channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external stakeholders</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Integrated Marketing Manager DACH
Austria
Germany
Switzerland

2020-11-19T08:26:01-05:00

Marketing

Senior Integrated Marketing Manager DACH

Austria,Germany,Switzerland,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. To help us in that mission, we are looking for a Senior Marketing Manager to focus on our DACH marketing efforts, covering both commercial and public sector segments. The ideal candidate is strong enough to handle a bit of ambiguity, comfortable working cross-functionally to understand the business needs, and build a measurable plan that impacts the bottom line. In this role, you will be responsible for leading strategy, planning, and execution of campaigns that make Meraki the go-to networking solution in the DACH region. <h2>Responsibilities:</h2> <ul> <li>Develop an end-to-end marketing plan defining our acquisition strategy to drive market share growth in alignment with our revenue objectives</li> <li>Inform the GTM plans and marketing roadmap in collaboration with key partners across sales, marketing, and Cisco teams</li> <li>Drive coordinated marketing initiatives including building the campaign strategy, identifying acquisition channels and tactics, informing creative development, owning project and workstream management in partnership with audience and product marketers</li> <li>Develop and incorporate field and partner ready resources in order to consistently amplify programs across our channels</li> <li>Maintain ongoing partnerships with segment marketing leads to ensure successful implementation of global campaigns in market</li> <li>Run experiments and measure performance to provide data-validated insights to optimize campaigns, find new opportunities, and deliver on overall performance against our short and long term objectives</li> </ul> <h2>Skills:</h2> <ul> <li>8+ years in marketing, 5+ years in a role using multiple marketing channels</li> <li>Innovative and creative problem-solver with strong communication skills across internal and external partners</li> <li>Proven track record of working at the strategic and tactical level to develop and execute innovative and effective campaigns</li> <li>Outstanding team collaborator, open to idea/project iteration</li> <li>Strong ability to prioritize and execute on multiple work streams</li> <li>Comfortable with project management across multiple teams and able to track projects from briefing to launch</li> <li>Fluent in German & English</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Social Media Communications Manager
San Francisco

2020-11-18T17:16:06-05:00

Marketing

Senior Social Media Communications Manager

San Francisco,

At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission! As the fastest growing cloud-managed team in the world, our products and technology architecture are changing the landscape of enterprise networking and making cloud-managed IT a reality. Meraki is looking for an enthusiastic, passionate storyteller to help us amplify the Meraki brand to a wide range of audiences from the small mom-and-pop shop to the largest enterprises around the world. We’re looking for someone to develop impactful social media programs that build brand awareness of the Meraki vision and product lines. Strategic, flexible, and resourceful, you thrive on building the right kind of buzz and creating excitement for Meraki while strategically maximizing social platforms. As an integral member of the Marketing team, you will work closely with the Head of Corporate Communications, integrated and digital marketers, Cisco counterparts, and other teams across the business to execute creative social media programs and tactics in support of our business goals and product priorities. <h2>What you will do:</h2> <ul> <li>Build and lead Cisco Meraki’s global social media efforts as part of the Global Corporate Communications team.</li> <li>Define, develop, and coordinate end-to-end execution of global social media strategy to drive awareness for Meraki brand and products</li> <li>Partner with Marketing teams to integrate social media into campaign efforts and sales enablement tactics</li> <li>Strategize campaigns and methods to nurture new, lasting followers</li> <li>Develop content to reach and engage with a variety of audiences</li> <li>Partner with Cisco’s PR and Social Media Communications teams to align editorial content, messaging, and strategies. Identify and secure opportunities for Meraki inclusion in Cisco’s owned, earned and paid social media and influencer efforts</li> <li>Manage external agency support; content creation, editorial calendar, daily/weekly meetings, etc.</li> <li>Identify and elevate internal spokespeople through employee engagements, social media, etc.</li> <li>Partner with Communications team to identify internal and external opportunities for internal spokespeople</li> <li>Collaborate with Content Marketing team to turn original content into organic/owned social media assets</li> <li>Coordinate with internal collaborators to execute content and campaigns</li> <li>Pull metrics and review platform/campaign analytics to develop reports and provide recommendations for optimizations</li> <li>Build measurability into social and content programs; analyze and assess the effectiveness of projects and campaigns</li> <li>Establish and oversee daily/weekly/monthly social content calendar</li> <li>Organize and run regular, cross-functional social content meetings</li> <li>Partner with Meraki community manager to monitor, listen and engage with community members. Help resolve customer issues, answer questions and handle general inquiries.</li> </ul> <h2>You have:</h2> <ul> <li>8+ years of Social Media, Communications or related experience</li> <li>Bachelor of Arts degree; focus in marketing or communications a plus</li> <li>Exceptional writing/editing skills and the ability to adopt the style, tone and voice of our business</li> <li>Knowledge of social media/networking platforms and monitoring tools (including analytics and reporting)</li> <li>Experience writing social copy, creating social calendars and engaging with consumers and businesses via social community management</li> <li>Exceptional communication skills (both written and spoken)</li> <li>Passion for all things social media and technology. You should have experience and fluency in Facebook, Twitter, LinkedIn, and Instagram, and an interest in emerging platforms (e.g., TikTok)</li> <li>Ability to manage multiple tasks and programs simultaneously and successfully in a dynamic environment, prioritize effectively, and navigate high-pressure situations often with tight deadlines</li> <li>You're highly ambitious and love to work collaboratively</li> <li>Enthusiasm for reading, technology, and lifelong learning.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Senior Solutions Marketing Manager - Cloud Platform
Remote within US

2020-11-18T17:16:06-05:00

Marketing

Senior Solutions Marketing Manager - Cloud Platform

Remote within US,

Technology can connect us, empower us, and drive us. At Cisco Meraki, we believe that by simplifying powerful technology, we can free passionate people to focus on their mission. Do you share our belief? Founded in 2006, Meraki has grown to become an industry leader in the IT space, with over 500,000 customers and 7 million network devices and counting online around the world. Our comprehensive set of solutions includes Wireless, Switching, Security Appliance/UTM, Mobile Device Manager and Smart Cameras, all managed through Meraki’s web-based dashboard interface. You could not ask for a better stack of products, with a better differentiation from competitors, than this. <h2>What You Will Do:</h2> This Senior Solutions Marketing Manager role is highly strategic and cross-functional, focusing on messaging and go-to-market initiatives targeting enterprises globally across various verticals and segments. You will work in the market strategy team partnering with various teams such as product management, integrated marketing, go-to-market, sales operations and sales. You will, <ul> <li>Own marketing of cloud network platform solution within the Meraki portfolio</li> <li>Establish the platform as a foundation for customer IT and network infrastructure</li> <li>Create pull-through for wireless, security, SD-WAN/SASE, switching and IOT technologies</li> <li>Package and customize cross-portfolio products and technologies for target audiences</li> <li>Simplify complex, cross-architectural concepts into usable solutions and offers</li> <li>Develop a sound message with highly differentiated positioning</li> <li>Build the messaging architecture for cloud networking aligned to buyer personas</li> <li>Map customer requirements to the solution, identifying challenges and response</li> <li>Become trusted advisor to the seller community on specific solutions</li> <li>Initiate projects, with feedback loop, to grow revenues for cloud networking</li> <li>Drive cross-functional programs, championing the solution among internal teams</li> <li>Evangelize the Cisco Meraki vision and solutions at internal and industry events</li> <li>Produce compelling content, repurpose by program and medium (blogs, articles, etc.)</li> <li>Suggest strategies and tactics to address industry trends and competitive moves</li> <li>Measure and track progress of owned projects and programs</li> </ul> <h2>Who You Are:</h2> <ul> <li>10+ years of product, solutions or technology marketing experience</li> <li>Built a proven track record of marketing to technical audiences</li> <li>Experience in quota-carrying sales or revenue-driven product management is a plus</li> <li>Experience in the enterprise software or SaaS/networking industry required</li> <li>Experience with cloud platform, open APIs, developers is a plus</li> <li>Have a customer-facing experience across a variety of segments globally</li> <li>Capable of unearthing customer requirements and connecting to the business</li> <li>Competent in converting product features into durable benefits</li> <li>Possess impeccable written and spoken communications</li> <li>Storyteller with simple and thoughtful persuasion using well-defined visuals</li> <li>Can demonstrate portfolio of powerful content, long-form and short-form</li> <li>Creative problem solver who meets or beats project timelines</li> <li>Decisive and comfortable with a matrix organization</li> <li>Able to quickly build consensus up, down and across teams and vendors</li> <li>Highly proactive, skilled at independently initiating and leading projects</li> <li>Proficient with measuring owned marketing activities and projects</li> <li>Hold Bachelor's degree, MBA or master’s degree is a plus</li> <li>Flexible to travel up to 25%</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Management

Product Architect- Access
San Francisco

2020-11-18T17:16:06-05:00

Product Management

Product Architect- Access

San Francisco,

The Cisco Meraki Product Management team is seeking a driven Product Architect to identify and execute impactful product integrations across Cisco’s Access Networking portfolio. At Cisco Meraki, we are changing the way the industry thinks about networking, and you will play a key role in driving this change. You will be a liaison between many groups across Cisco with a focus on identifying, prioritizing, and executing technical product integrations. You will act as a domain specialist in both Cisco Meraki solutions and the broader Cisco product set. Using your knowledge of our solutions and of the broader market, you will help decide which integrations will provide the greatest benefit to our customers as well as the most effective way in which we can develop those integrations. While technical in nature, this role involves working across many different teams, so the ability to engage with both technical and non-technical audiences on highly technical topics is a requirement. <h2>ADDITIONAL RESPONSIBILITIES:</h2> <ul> <li style="font-weight: 400;">Work closely with product management in relevant Cisco BEs to identify upcoming products and features where Meraki integration can be a key differentiator for Cisco</li> <li style="font-weight: 400;">Present proposed integrations to leadership teams across multiple business units</li> <li style="font-weight: 400;">Collaborate with Product Managers and Engineering to scope technical requirements for proposed integrations</li> <li style="font-weight: 400;">Provide technical guidance on non-Meraki Cisco products to the product management and engineering teams for Meraki</li> <li style="font-weight: 400;">Present regularly on Meraki cross-architectural integrations in Access Networking at internal and public events</li> </ul> <h2>QUALIFICATIONS:</h2> <ul> <li style="font-weight: 400;">Existing relationships with key Cisco product leaders, product managers, and technical marketing engineers</li> <li style="font-weight: 400;">5+ years of work experience with wired and wireless LAN solutions</li> <li style="font-weight: 400;">CCIE Routing and Switching or CCIE Wireless certifications desired</li> <li style="font-weight: 400;">Experience in customer facing roles preferred</li> <li style="font-weight: 400;">Entrepreneurship, "can do" demeanor, and ability and willingness to make an impact</li> <li style="font-weight: 400;">Willingness to travel regularly to Cisco offices (particularly San Jose and San Francisco) as well as for internal and industry events</li> <li style="font-weight: 400;">Strong technical writing and presentation abilities</li> </ul> Are you wondering what it's like to work at Cisco Meraki? You will work alongside smart, passionate people to simplify access to critical technologies for all kinds of organizations, from schools and hospitals to retailers and nonprofits. In addition, you'll have paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity culture where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Manager - Mobile Experience
San Francisco

2020-11-18T17:16:06-05:00

Product Management

Product Manager - Mobile Experience

San Francisco,

You will lead and build a small, hardworking team. You have unlimited funding. You have a global brand and 25,000 sales people. And you have a launch date. What do you do now? This is a unique opportunity to develop the mobile experience for our IoT product family where you enjoy the benefit of Meraki’s agile startup culture, while gaining the scale and resources of a global corporation such as Cisco. In this role, you will be responsible for bringing a simple concept or early prototype to market as quickly as possible. You will protect the idea of a Minimally Viable Product (MVP), while executing with the hunger of a small company seeking their next round of funding. By using many market-leading technologies and infrastructure components already in use at Meraki, you will have the opportunity to build at a scale that would be impossible on your own. All of this is possible because you will be working with a diverse and incredibly talented collection of people. From developers to marketeers, sales people to executives, you will influence, motivate, and direct a wide variety of resources to achieve the collective goal. <h2>WHAT YOU WILL BE DOING:</h2> <ul> <li style="font-weight: 400;">Becoming an industry expert in your field.</li> <li style="font-weight: 400;">Taking a product concept from nothing to something.</li> <li style="font-weight: 400;">Shipping the first MVP within 6 months of joining.</li> <li style="font-weight: 400;">Defining, owning, and executing a 3 year roadmap for our mobile app strategy.</li> <li style="font-weight: 400;">Ultimate responsibility for everything related to the IoT mobile app product.</li> <li style="font-weight: 400;">You will be involved in everything. Your mission is to work out what will make the difference at any given time, and focus on positively impacting that outcome when there isn’t time to do everything.</li> <li style="font-weight: 400;">Working with every department at the company.</li> <li style="font-weight: 400;">Spending up to 20% of your time traveling to see customers and industry events.</li> </ul> <h2>WHAT WE'RE LOOKING FOR:</h2> <ul> <li style="font-weight: 400;">An entrepreneur, a risk taker, someone who looks beyond tomorrow.</li> <li style="font-weight: 400;">A leader with exceptional interpersonal skills capable of motivating a diverse team.</li> <li style="font-weight: 400;">Someone with a curious nature with a love of new and emerging technologies.</li> <li style="font-weight: 400;">Customer empathy, but with the critical thinking needed to ask the challenging questions.</li> <li style="font-weight: 400;">An abstract thinker who can spot the patterns of high value customer problems.</li> <li style="font-weight: 400;">Being able to distill complicated ideas into just the right number of words.</li> <li style="font-weight: 400;">A story teller, a natural passion for the product, a sales person in disguise.</li> <li style="font-weight: 400;">MVP execution. It doesn’t matter how good the product is if it doesn’t ship.</li> <li style="font-weight: 400;">Experience in a customer-centric, cross-functional role such as product management, consulting systems engineer, technical marketing engineer, or founder.</li> <li style="font-weight: 400;">Experience working with an app as the only product interface, or as the product itself.</li> </ul> <h2>Bonus Points:</h2> <ul> <li style="font-weight: 400;">Experience as a developer / network engineer.</li> <li style="font-weight: 400;">A passion for data, sensors, and a world of IoT.</li> </ul> We know that technology can connect, empower, and drive us. Our mission is to simplify technology so our customers can focus on what's most meaningful to them: their students, patients, customers, and businesses. We’re making networking easier, faster, and smarter with technology that simply works. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.   

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Senior Manager, Product Management - API & Developer Platform
San Francisco

2020-11-18T17:16:06-05:00

Product Management

Senior Manager, Product Management - API & Developer Platform

San Francisco,

The Cisco Meraki team is seeking an experienced Product Manager to lead the API & Developer Platform product group. Your mission will be to extend Meraki’s ecosystem by shaping our API strategy and building strategic relationships through product integrations (<a href="https://developer.cisco.com/meraki/">https://developer.cisco.com/meraki/</a>). You will collaborate with Meraki leadership and product teams across the company (wireless access points, network security appliances, intelligent video cameras and more). Meraki is changing the way the industry thinks about networking, and you will lead the charge to continue the evolution. You will team up with forward-thinking engineers, solutions architects, developer advocates and delighted customers to help ensure that we have the best developer experience and integrate with the solutions that customers need the most. You will work closely with the executive team to build a successful strategy, and collaborate with our distinguished sales, marketing, and partner teams to ensure market-adoption and rapid growth. You will have a significant impact on one of the fastest growing connected hardware companies in the world, reach a global customer base, and work at a groundbreaking large scale cloud managed hardware. Every day is truly unlike the one before. Your appetite for approaching problems with creative solutions, candid passion for engineering, and ambition to be part of (and lead) an innovative and inspiring team are the tools that you’ll need to be a Meraki Product Leader. <h2>Responsibilities:</h2> <ul> <li style="font-weight: 400;">Define the strategy for the Meraki API and Developer Ecosystem</li> <li style="font-weight: 400;">Grow our app marketplace, open source projects, product integrations, in breadth and depth</li> <li style="font-weight: 400;">Develop a playbook for strategic partnerships with key technology partners and work with business development and partner sales teams to grow these relationships</li> <li style="font-weight: 400;">Discover and prioritize customer use cases and requirements to define the strategy for our API first strategy across the Meraki platform</li> <li style="font-weight: 400;">Work closely with our engineers, solutions architects, developer advocates to continue to simplify our outstanding developer and customer experience</li> <li style="font-weight: 400;">Team up with our rapidly growing sales teams and partners to solve customer problems</li> </ul> <h2>What we’re looking for:</h2> <ul> <li style="font-weight: 400;">8+ years of experience in a Product Management role</li> <li style="font-weight: 400;">5+ years of experience in developer platforms, app marketplaces, and API products</li> <li style="font-weight: 400;">3+ years of people management experience building, leading and mentoring high performing teams</li> <li style="font-weight: 400;">Experience with enterprise SaaS software </li> <li style="font-weight: 400;">BA/BS in Computer Science, Information Systems, Engineering or related degree</li> <li style="font-weight: 400;">You have a real dedication for learning about networking, cloud, and emerging ground-breaking technologies</li> <li style="font-weight: 400;">You have a strong sense of customer empathy to care deeply about top customer problems</li> <li style="font-weight: 400;">You are able to easily communicate complicated concepts simply to multiple audiences</li> <li style="font-weight: 400;">You have a results-oriented, can-do demeanor with an intuitive understanding of product quality</li> <li style="font-weight: 400;">You love solving technical problems in innovative ways</li> </ul> Why Cisco Meraki? We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to craft the technologies that give us connected cities, connected cars, and handheld hospitals. And we do it in style with unusual personalities who aren't afraid to change the way the world works, lives, plays and learns. We are inspiring leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers. We Are Cisco Meraki. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Marketing Engineer - MR Wireless
San Francisco

2020-11-18T17:16:06-05:00

Product Management

Technical Marketing Engineer - MR Wireless

San Francisco,

The Cisco Meraki team is seeking an energetic, self-motivated and highly driven Technical Marketing Engineer to support product management activities for the extremely successful MR (Wireless) product line. Meraki is changing the way the industry thinks about networking, and you will support the charge to continue driving this change. You will collaborate with forward-thinking Product Managers, engineers and customers to help ensure that we make the best product with consistently new and improved features. As a critical member of the product team, your responsibilities include but are not limited to: <ul> <li>Demonstrate and present the Wireless products and technologies to sales teams, customers and partners at internal and external events, conferences, EBCs, etc.</li> <li>Create documents and presentations with technical details for the products and technologies</li> <li>Provide technical guidance and support to internal Support and Escalation teams and drive customer interactions</li> <li>Provide excellent pre-sales support through technical designs / POCs</li> <li>Work closely with engineering teams to provide feedback on product feature implementations</li> <li>Serve as the go-to authority and key technical advisor for the product</li> <li>Work with engineering teams running beta and pilot programs</li> <li>Work with ecosystem partners to validate inter-operation and successful solution development</li> </ul> <h2>Qualifications:</h2> <ul> <li>Degree in CS, EE, or a related technical field</li> <li>2-5 years of work experience with wireless technologies/ wireless certifications highly desirable</li> <li>Experience in technical support, product testing, pre-sales engineering, or QA, is preferred</li> <li>Passion for learning about wireless networking, cloud, and emerging disruptive technologies</li> <li>You are curious and always take initiative to analyze and understand problems</li> <li>You are an astute troubleshooter with a clear understanding of your product</li> <li>You consistently and effectively execute on projects with minimal supervision</li> <li>Most importantly you put your team ahead of yourself and believe in winning together</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Technical Marketing Engineer - MV
San Francisco

2020-11-18T17:16:06-05:00

Product Management

Technical Marketing Engineer - MV

San Francisco,

The Cisco Meraki Product Management (PM) team is seeking a highly motivated and creative Technical Marketing Engineer (TME) to support Meraki’s fastest-growing product line, MV. This groundbreaking family of security cameras uses Meraki’s cloud infrastructure to deliver easy-to-implement machine learning and computer vision to our customers. As the drivers of the vision for each product line in Meraki’s expanding portfolio of cloud-based IT solutions, the Product Management team is composed of individuals with a broad and diverse skill set--everything from strategy and analysis to technical troubleshooting (plus bike repair and cooking!). Cross-functional communication is a must, as product teams work with just about every team in Meraki’s San Francisco HQ office, and beyond. Within the PM team, TMEs provide the technical backbone and are instrumental to the overall functionality and success of each product. As the most trusted advisor to the product manager, the TME is fundamental to a product's success. TMEs are responsible for a variety of work, from funneling customer feedback into real product features and bug fixing/triaging, to working with global silicon manufacturers in Taiwan. This product and this team are in the exceedingly rare position of being able to change a multibillion dollar industry. By strategically investing in new software and hardware technology, we have beaten the competition to build the camera architecture everyone will be using in five years’ time. With speed and agility being important attributes of Meraki, teams are small with individuals capable of outsized impact. What you do matters, and with the direct product team typically consisting of just a handful of people, you will see the outcome of your actions every day.  An ideal candidate has: * Experience working with a variety of people and groups within an organization (internal/external customer support, channel partners, sales or systems engineering)  * At least 2 years industry experience (IT administration, technical marketing/sales/support, or similar)  * Familiarity with the fundamentals of Linux systems administration and scripting languages like Ruby, Python, Javascript, or similar  * Fundamental understanding of, and hands-on experience with network technologies like DHCP, DNS, network topologies, etc.  Bonus points for: * A BS/MS in Computer Science, Computer Engineering, or a related technical field  * A curious nature and desire to tinker: you want to pull things apart to see how they work  * Love of new and emerging technologies  * Being able to distill complicated ideas to just the right number of words  * Experienced with technical writing and querying data using tools such as Salesforce/SQL  * An understanding of the fundamentals of camera and image sensor technology Are you wondering what it's like to work at Cisco Meraki? You will work alongside smart, passionate people to simplify access to critical technologies for all kinds of organizations, from schools and hospitals to retailers and nonprofits. In addition, you'll have paid time off to volunteer for causes you believe in. Cisco Meraki has created an amazing equal opportunity culture where employees thrive. We are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Operations

Business Systems Analyst (Technical)
San Francisco

2020-11-18T17:16:06-05:00

Operations

Business Systems Analyst (Technical)

San Francisco,

Cisco Meraki is searching for a Business Systems Analyst - Technical to join our Operations team in San Francisco! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team? The Business Systems Analyst (BSA) acts as a liaison between Engineering and Operations functions to help build solutions needed to scale and support our teams. You will be responsible for translating business requirements into technical designs and tasks, as well as, working on projects to deliver technical solutions for our development team and systems. <ul> <li>Responsible for understanding business requirements, creating/grooming user stories, and partnering with the Development team to deliver a solution and a plan for projects & enhancements</li> <li>Work closely with business partners to understand business processes, goals, and gaps</li> <li>Ability to design technology solutions while understanding the impacts of upstream/downstream systems</li> <li>Translate business requirements and processes into system solutions.</li> <li>Able to write clean and crisp technical design documents</li> <li>Clearly explain a relevant technical solution to all stakeholders (technical and non-technical alike), including how it is deployed and where it fits in the overall system strategy</li> </ul> Minimum Qualifications: <ul> <li>Bachelor’s degree in management information systems, computer science, or related field</li> <li>4+ years of experience as a Business Systems Analyst (Technical Systems)</li> <li>Technology stack experience Salesforce, ERP systems, and middleware (minimum of 2 required)</li> <li>Experience in various methodologies for planning and executing application development and support</li> </ul>     Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Process Analyst
San Francisco

2020-11-19T17:37:50-05:00

Operations

Process Analyst

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. We are looking for a Process Architect to join the Process Architecture team within the Operations department! This team helps evaluate, guide, and approve any process or system change proposals within the Operations business process landscape. You will be responsible for comprehensive knowledge of the current processes and systems utilized within the Operations department as well as understanding planned future state functions and optimizations. You will be involved in projects ranging from internal project proposals within the Operations department to larger and more complex cross-functional projects that involve external business units. Responsibilities: <ul> <li>Responsible for understanding business requirements, evaluating user stories, and assessing the viability of project proposals for the Operations department</li> <li>Work closely with business partners to initially understand business processes and goals of project proposals. Analyze and highlight any gaps or inefficiencies within a proposal when aligned with the overall Operations process and system architecture</li> <li>Clearly explain process suggestions or issues to all stakeholders (technical and non-technical alike), when reviewing the overall project strategy.</li> <li>Assist in project prioritization with Operations leadership and Engineering resources</li> <li>Own and maintain important process documentation and workflow designs that are relevant to Operations process and system ecosystem</li> </ul> Qualifications: <ul> <li>Bachelor’s degree in management information systems, business operations, or related field</li> <li>Experience in various methodologies for project management and business process management</li> <li>2-3 years of experience in process or business architecture</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Project Manager - Operations
London

2020-11-23T07:06:27-05:00

Operations

Project Manager - Operations

London,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun!). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. We know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. Cisco Meraki is looking for a new Operations Project Manager to join our Operations Team based out of our London office <h2>You:</h2> As our new Project Manager, you will collaborate with Cisco teams and stakeholders across and outside of Meraki to further expand Meraki’s role in Cisco’s worldwide sales portfolio. You will also participate in the optimisation of our current systems to scale with Meraki’s growth. To be successful in this role, you will need to gain a deep understanding of both Meraki and Cisco business systems, partner with business stakeholders to drive alignment, have the ability to identify inefficiencies, gaps, or incompatibilities, know how to work with developers to create project specifications and bring projects to fruition, and be excellent at communicating with a variety of audience types throughout project lifecycles. <h2>What You Will Do:</h2> <ul> <li>Manage process/technology projects required to integrate with Cisco, and improve internal operations in a precise, efficient manner</li> <li>Gain a thorough and complete understanding of all business systems used by Meraki and by Cisco</li> <li>Own end to end responsibility for project management life cycle from kickoff to project close; Manage issues and risks in a proactive manner</li> <li>Lead workshops and recurring project team meetings to establish and maintain alignment to key decisions, timelines and deliverables</li> <li>Partner with business and technical SMEs to develop and implement requirements, specifications, user stories, acceptance criteria, specifications, test plans</li> <li>Continuously improve Meraki operational processes and systems; offer recommendations based on quality data analysis and lead execution with efficiency and precise accuracy;</li> </ul> <h2>Requirements and Qualifications:</h2> <ul> <li>At least 5 years of work experience in an Operations or Supply Chain role is required, with project management experience in Operations, Supply Chain, NPI, and/or Country Enablement</li> <li>Outstanding business insight with analytical and critical thinking skills</li> <li>Excellent communications and collaboration skills</li> <li>Experience analysing detailed datasets to identify risks and opportunities</li> <li>Skilled at using data to present options, make recommendations and tell stories</li> <li>Demonstrable ability to work effectively in a changing, rapidly growing environment</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Sales Operations

Large Deals Administrator
San Francisco

2020-11-18T17:16:06-05:00

Sales Operations

Large Deals Administrator

San Francisco,

<h2>Large Deal Administrator</h2> Do you like combining both your creative and analytical skill sets to tackle sophisticated problems? Cisco Meraki is seeking to hire an administrator in a highly visible role where you’ll bring a new flexible consumption model to market. Not only will you be able to dive into the details behind various deals, but you’ll also have the opportunity to interact with a wide array of partners across Sales, Legal, Finance & Business Operations in order to take deals across the finish line. In this role, you’ll get the chance to define pricing recommendations to our leadership teams and really drive positive impact for the business. This is an emerging group within Cisco Meraki which provides visibility across a multitude of functions, ranging from Sales, Marketing, Finance and Operations, to Product, Channel and Demand Planning among others. Ideal candidates will have excellent communication & relationship-building skills, strategic and analytical approaches and strong organizational skills to drive efforts to completion. Furthermore, candidates should be comfortable hosting large meetings and aligning disparate stakeholder groups on objectives. Every single day is truly unlike the one before and your appetite for collaboratively solving problems, passion for impact, and unparalleled desire to be part of a growing team that is helping guide the strategic direction of the business. This role will be based in San Francisco. <h2>Responsibilities</h2> <ul> <li>Engage Cisco & Merak Sales Teams to understand Customer roll-out schedules</li> <li>Document roll-out schedules in Microsoft Excel and iterate with Sales teams on Pricing</li> <li>Coordinate with Legal, Business Operations, Sales & Finance to execute customer agreements</li> <li>Articulate value proposition of Meraki Product Portfolio optima</li> </ul> <h2>Minimum Qualifications</h2> <ul> <li>2-4 years of demonstrating ability in consulting, or equivalent experience and skills</li> <li>Exceptional communication & relationship-building skills</li> <li>Strong critical thinking and problem solving skills</li> <li>Ability to take initiative and work autonomously</li> <li>Interest in and ability to understand networking and cloud technologies</li> <li>Strong analytical skills and proficiency in Excel</li> <li>Basic understanding of financial concepts like gross margin & COGS</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Sales Enablement Manager
Remote within US

2020-11-18T17:16:06-05:00

Sales Operations

Sales Enablement Manager

Remote within US,

Cisco Meraki is known for simplifying powerful technology through our products and services, and for the people that are changing the face of enterprise networking. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are making cloud-managed IT a reality. As part of an entrepreneurial team, you will be at the forefront of creating and leading our Sales Enablement People Strategy, which will ensure our growing sales team is equipped with the knowledge and skills to overachieve their career goals. As our Sales Enablement Manager you’ll engage in the planning, buildout, implementation, facilitation, optimization and ongoing management of our Sales Training Paths to enable over 600+ Meraki sales specialists globally. You will co-create the execution of our learning strategy in partnership with our Sales Acceleration team. Sales revenue impact will be the guiding post on how decisions are made. You will bring a unique blend of instructional design, expert facilitation skills, and Sales (quota carrying) experience. You are a problem solver and empathize with the end-user experience You will always be thinking of ways to enhance our Sales team experience. <h2>What you will do:</h2> <ul> <li style="font-weight: 400;">Co-create, with our Sales Acceleration team to build our People Strategy for our OKR'S, Product Sales Specialists, Inside Sales, Sales Engineers and Account Development Reps.</li> </ul> <ul> <li style="font-weight: 400;">Craft a multifaceted learning experience that directly leads to our ongoing learning and mentor programs.</li> </ul> <ul> <li style="font-weight: 400;">Lead all aspects of the augmentation of in-person Sales onboarding program into a blended online virtual experience, while keeping learner experience and business impact in mind.</li> </ul> <ul> <li style="font-weight: 400;">Analyze, assess and course correct sales ramp time and experience while providing regular reporting.</li> </ul> <ul> <li style="font-weight: 400;">Partner with other content owning and producing stakeholders to ensure all onboarding content is up to date, easy to use and relevant for our key audiences.</li> </ul> <ul> <li style="font-weight: 400;">Partner with our Organizational Effectiveness & Learning team to implement holistic skills based learning into the Sales training paths and the overall People Strategy.</li> </ul> <ul> <li style="font-weight: 400;">Earn the global sales team’s trust and build a strong positive relationship to allow for effective sales process knowledge transfer.</li> </ul> <h2>You are:</h2> <ul> <li style="font-weight: 400;">Results driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.</li> </ul> <ul> <li style="font-weight: 400;">A mediator. You are passionate about end user experience, you invite and act on different points of view. You establish relationships that enable you to earn trust and influence the business.</li> </ul> <ul> <li style="font-weight: 400;">Brave. You’re a champion of the team charter, are willing and able to share your thoughts when at odds. You act quickly and proactively, and ask for help when project risks arise.</li> </ul> <ul> <li style="font-weight: 400;">A problem solver. Inspiring change energizes you. You continually think about the best outcome for longevity and scalability. You love to experiment, solicit feedback, and learn from each iteration.</li> </ul> <ul> <li style="font-weight: 400;">Organized. You sweat the details and plan for contingencies. And, you are flexible, like thinking on your feet, and can adjust for the unexpected.</li> </ul> <h2>You have:</h2> <ul> <li style="font-weight: 400;">Experience in effectively working within a Sales Enablement team, revenue driving team, or revenue producing role in optimal facilitating Sales training (3+ years).</li> </ul> <ul> <li style="font-weight: 400;">SME of efficient selling and/or developing solutions and programs, building sales partnerships, and crafting business relationships at all business levels</li> </ul> <ul> <li style="font-weight: 400;">Knowledge of instructional theories for collaborative learning and web-based tools (such as WebEx, Google Workplace, Box, Smartsheets).</li> </ul> <ul> <li style="font-weight: 400;">The capability to balance between thinking strategically and tactically with innate ability to execute projects.</li> </ul> <ul> <li style="font-weight: 400;">Bachelor’s Degree preferred.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Sales Support Administrator (1 Year Contract, Jan start date)
Chicago

2020-11-18T17:16:06-05:00

Sales Operations

Sales Support Administrator (1 Year Contract, Jan start date)

Chicago,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world, with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in SF, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. On top of that, we're on track to be the most successful acquisition in Cisco's history (and certainly the most fun). While we have some generous benefits, like weekly virtual fitness and yoga classes, daily catered lunch (when we are in the office), and a dog-friendly office, what truly makes Meraki special are the people. People at Meraki keep the culture strong and make working here exciting, meaningful, and rewarding. <h1>The Role:</h1> As a Sales Support Administrator, you will support the Meraki sales team by bridging the gap between Cisco and Meraki's sales platforms and be at the forefront of day to day problem solving for internal sales requests. <h2>Who you are:</h2> Curious about the why's and how's of the operational aspects of sales. A results-oriented, quick learner who wants to continuously self improve. Reliable and able to adapt to frequent change. Seeking a role where output has high impact and immediate results. Personable, and excited by the opportunity to work in a vibrant and inclusive workplace! <h2>What you’ll do:</h2> <ul> <li>Route deals to appropriate owners to optimize sales operations</li> <li>Match Meraki’s existing customer and reseller database to that of Cisco’s</li> <li>Analyze and assign cases in accordance with sales rules</li> <li>Conduct end-customer research</li> <li>Review and verify applications from partners</li> <li>Work cross-functionally with teams to respond to critical sales issues</li> </ul> <h2>Key requirements:</h2> <ul> <li>Strong organization skills coupled with the ability to multitask</li> <li>Capable of working in a high energy and deal volume environment</li> <li>Comfortable working to deadlines</li> <li>Meticulous attention to detail</li> <li>Team-oriented with strong communication skills</li> <li>Outstanding written and verbal skills, computer proficient</li> </ul> <h2>Preferred skills:</h2> <ul> <li>Salesforce</li> <li>Experience in Sales Support or data entry position</li> <li>University degree</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we're challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, encourage innovation, and release the full potential of our people. We're building an employee experience that includes appreciation, belonging, growth, and purpose for everyone

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Sales

Account Development Representative
San Francisco

2020-11-19T09:25:46-05:00

Sales

Account Development Representative

San Francisco,

Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China as well as a new office in the heart of the Loop in Chicago! At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Development Representative (ADR) for the Cisco CNG Group, you will be responsible for developing and qualifying both end customer leads and prospective resellers for the Meraki sales organization. You will maintain a deep understanding of Cisco Meraki’s products and services, as well as industry and customer needs in order to identify appropriate prospects and swiftly establish effective contacts. This is a high-energy position requiring an individual who is extraordinarily motivated, adaptable, resourceful and results-oriented. Attention to detail and understanding how to manage your time is critical. As an ADR, you are often the first interaction a customer will have with Meraki. Therefore it will be crucial for you to conduct business dealings with prospects in a way that builds a positive customer/prospect experience that will set the stage for future product sales for Meraki. This role offers an environment to learn, practice, and establish a strong foundation that is invaluable for a career in technology sales. <h2>You Will:</h2> <ul> <li>Perform high volume prospecting/calling into organizations via cold-calling, networking, e-mail, in-bound leads as well as utilizing internet information sources to build and maintain a lead development pipeline</li> <li>Bring creative ways to find new leads and be proactive with your prospecting - creativity is encouraged at Meraki and you’ll often hear ‘let’s give it a try!’</li> <li>Identify eligible opportunities to close and independently run the customer and their reseller through the full sales cycle</li> <li>Assist in growing our channel by gauging interest from prospective resellers of Meraki and onboard those interested as formal Partners</li> <li>Articulate Cisco's value proposition to decision-makers across multiple industries to assess buying interest and work independently to understand how to proceed with a prospect’s needs</li> <li>Clearly articulate Cisco Meraki products and solutions with prospective customers to successfully handle and overcome objections</li> <li>Meet and exceed daily, weekly, and quarterly goals on call volume, opportunity, closed won and reseller quota</li> <li>Heavy use of <a href="http://salesforce.com">Salesforce.com</a>, SalesLoft, ZoomInfo and other tools to manage and create leads, and ensure data integrity</li> </ul> <h2>You Have:</h2> <ul> <li>At least 1 year sales experience in B2B sales; experience with carrying a quota</li> <li>2+ years of work experience preferred</li> <li>Experience building strong professional relationships and leveraging those to hit quota</li> <li>Excellent written communication and interpersonal skills</li> <li>Obsession with organization, detail, multitasking and time management</li> <li>A hunger to learn, and are committed to a positive and inclusive team environment</li> </ul> <h2>Perks</h2> <ul> <li>Direct promotional path to Account Executive in approximately 12 months (dependent on performance)</li> <li>Uncapped commission and accelerators after hitting quota</li> <li>In-depth sales and product training/coaching</li> <li>Catered lunch, various breakfast foods and snacks daily</li> <li>Onsite gym for all employees (depending on office location)</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Need to be authorized to work in the U.S. without requiring sponsorship now or in the future.  

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Account Executive
San Francisco

2020-11-18T17:16:06-05:00

Sales

Account Executive

San Francisco,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.  

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Account Executive
Chicago

2020-11-18T17:16:06-05:00

Sales

Account Executive

Chicago,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Meraki is making IT easier, faster, and smarter. As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China. At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too. Headquartered in San Francisco’s Mission Bay neighborhood, our floor to ceiling windows offer stunning views of the bay, and we’re within short walking distance to restaurants, breweries, and public transportation. If you’re looking for a company that really commits, how about our onsite gym with weekly fitness and yoga classes, and paid time off to volunteer and give back to the community? All in all, what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As an Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a hardworking, high-energy, fast paced inside sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organizational skills are key, and you are able to be responsible for a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organization. <h2>YOU WILL:</h2> <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Role is based in our SF HQ, however travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>YOU HAVE:</h2> <ul> <li>2+ years of B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Highly effective communication skills, with ability to prioritize multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> <li>Must be authorized to work in the U.S. - Position does not provide sponsorship</li> </ul> <h2>YOU ARE:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organized – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. ****Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.  

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Consulting Systems Engineer
New York

2020-11-18T17:16:06-05:00

Sales

Consulting Systems Engineer

New York,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> Change the networking industry moving it to the cloud! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, the primary responsibility will be to partner with a Product Sales Specialist and become the technical leader defining the best strategy for the territory by performing technical pre-sales activities for new and existing opportunities. The role is focused on Global Enterprise Accounts covering the New York territory with Financial Services & Healthcare being two of our biggest verticals. Ideally, based out of New York City although we have the flexibility to be based nearby with an expectation of going into New York City 3-4 days a week once we are allowed back into the office. Travelling is expected for training, QBRs and customer visits. Given the pandemic, traveling is currently stopped until further notice. <ul> <li>Utilize in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> <li>Design highly scalable and secure networks to solve for customer´s uses cases leveraging the Cisco Meraki portfolio</li> <li>Own, drive and deploy trials and proof of concepts to demonstrate the value of Cisco Meraki portfolio to our customers</li> <li>Enable our customers by having presentations, workshops, lunch and learns</li> <li>Build partnership and alignment internally at Cisco to define the best strategy to present to our customers.</li> <li>Owner of technical closure to convince our customers that Cisco Meraki portfolio is the best suited for their needs.</li> </ul> <h2>Who You Are</h2> Technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers including Network Engineers and all the way up to C-level executives. Understand customer requirements and explain how Cisco Meraki will integrate with their current infrastructure, as well as service future needs. Creative thinker and problem solver with ingenuity to deliver on customer requirements in creative ways to drive transformational projects leveraging integrations through API for it. <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>Strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Extraordinary relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA, CMNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline</li> <li>Programmability skills in API, Python and other languages is desirable</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
Philadelphia

2020-11-20T13:28:11-05:00

Sales

Consulting Systems Engineer

Philadelphia,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
Dallas

2020-11-18T17:16:06-05:00

Sales

Consulting Systems Engineer

Dallas,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
Florida

2020-11-18T17:16:06-05:00

Sales

Consulting Systems Engineer

Florida,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
Boston

2020-11-18T17:16:06-05:00

Sales

Consulting Systems Engineer

Boston,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer
New York

2020-11-18T17:16:06-05:00

Sales

Consulting Systems Engineer

New York,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Consulting Sales Engineer. In this role, your primary responsibility will be to team up with a Product Sales Specialist and perform technical pre-sales activities for new and existing opportunities. You will be based in your home office with frequent travel to regional Cisco offices and customer sites. <ul> <li>Utilize your in-depth knowledge of CNG’s networking solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners.</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Perform site surveys and provide onsite deployment assistance on large deployments</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>We highly use our pre-sales engineers, which means you have the opportunity to make excellent money while contributing to the success of the entire organization</li> </ul> <h2>Who You Are</h2> You act as the technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers. Understand customer requirements for wireless networks and explain how Cisco Meraki will integrate with current infrastructure, as well as service future needs <h2>Desired Skills & Experience</h2> <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements gathering, deployment challenges</li> <li>You have a strong understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Consistent track record of 5-10 years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Great relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CWNP, CWDP, CCNA preferred</li> <li>Ability to travel up to 50%</li> <li>BS or MS degree in computer science, computer engineering or related discipline required</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Consulting Systems Engineer, Service Provider - ANZ
Sydney

2020-11-18T17:16:06-05:00

Sales

Consulting Systems Engineer, Service Provider - ANZ

Sydney,

At Cisco Meraki, we are known for simplifying powerful technology through our products and services - and for the people behind them. As the fastest growing cloud-managed networking team in the world, our technology architecture is changing the face of networking and making cloud-managed IT a reality. Our employees' groundbreaking ideas impact everything we do. Here, that means we take innovative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired! As a Consulting Systems Engineer, you’ll have the unique opportunity to interpret the technical vision of our most strategic Service Providers in ANZ and define Meraki’s technical pre-sales strategy for these accounts. You will own key relationships with technical partners, collaborate closely with the Meraki channel, direct sales and systems engineering teams to execute initiatives that you design to accelerate the adoption of Meraki products.  Responsibilities: <ul> <li style="font-weight: 400;">Drive rapidly growing revenue for our most strategic Service Providers through technical engagements, solution development and technical training activities.</li> <li style="font-weight: 400;">Design high-level, detailed consultative solutions and provide technical pre-sales coverage for selected accounts.</li> <li style="font-weight: 400;">Build, demonstrate and document managed service technical solutions that showcase the full capabilities of the Meraki Platform.</li> <li style="font-weight: 400;">Champion the customer benefit of Cisco's cross-architecture product strategy, and use this knowledge to facilitate better collaboration across multiple Cisco teams and execute on the partner’s vision.</li> <li style="font-weight: 400;">Work with Cisco’s regional and global Service Provider teams to drive prioritization of technical resources and development of strategies to grow sales.</li> <li style="font-weight: 400;">Execute technical enablement training and service creation workshops for Service Providers that highlight Meraki Platform solutions. </li> </ul> <h2>You are an ideal candidate if you have:</h2> <ul> <li style="font-weight: 400;">Extensive experience with designing or deploying wired and wireless networks, including firewalls, content filters, routing/switching, network segmentation, SD-WAN and MPLS wide area networks, enterprise and carrier Wi-Fi.</li> <li style="font-weight: 400;">5+ years of experience in technical pre-sales, post-sales, or product management roles (Systems Engineer, Sales Engineer, Solutions Architect, Network Engineer, Product Manager, etc.).</li> <li style="font-weight: 400;">Deep knowledge of the Service Provider and networking vendor landscape within the region.</li> <li style="font-weight: 400;">Broad industry knowledge of networking or software industry sales cycle, and validated negotiation techniques.</li> <li style="font-weight: 400;">Strong interpersonal skills, verbal and written communication skills, with the ability to multitask and set priorities.</li> <li style="font-weight: 400;">Experience with object-oriented software development languages, Python, Java, C/C++.</li> <li style="font-weight: 400;">CCIE, CWNP, CWDP, CCNA, or CMNP certifications preferred</li> <li style="font-weight: 400;">Ability and willingness to travel up-to 50%</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Danish Speaking - Territory Account Manager
London

2020-11-18T17:16:06-05:00

Sales

Danish Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for Denmark, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Denmark. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Danish</li> <li>Experience selling in Denmark market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Dutch Speaking - Territory Account Manager
London

2020-11-18T17:16:06-05:00

Sales

Dutch Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for The Netherlands, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in The Netherlands. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Dutch</li> <li>Experience selling in The Netherlands market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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German Speaking - Territory Account Manager
London

2020-11-18T17:16:06-05:00

Sales

German Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for Germany, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Germany. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in German</li> <li>Experience selling in German market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Inside Systems Engineer
San Francisco

2020-11-18T17:16:06-05:00

Sales

Inside Systems Engineer

San Francisco,

<h2>Who We Are</h2> Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, Meraki is the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud- managed IT a reality. Our team is focused on innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, the team has a growing international footprint with offices in Europe, Australia, Singapore, Japan, and China.” <h2>What You'll Do</h2> This position is an Inside Systems Engineer based in our San Francisco or Chicago offices. You will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate bold advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits. <h2>Who You'll Work With</h2> You will have internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams. <h2>Who You Are </h2> You act as a technical resource to the Meraki Sales team for all technical pre-sales activities and product related inquiries. Conduct online product demonstrations, answer technical questions, contribute to proposals, analyze clients’ needs, and develop technical solutions in a pre-sales environment. <ul> <li>You will become the technical authority on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at all levels of clients (from IT Manager to CTO)</li> <li>Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience</li> <li>Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions</li> <li>You will build design/deployment guides for both external and internal audiences</li> <li>Our Systems Engineers are a critical component of the sales team and as such, are compensated on the results of the team they support</li> <li>You will be awesome!</li> </ul> <h2>Desired Skills and Experience</h2> <ul> <li>Consistent track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise networking engineering/administration role</li> <li>Experienced knowledge in full stack networking, wireless site surveys, large campus network design, network security strategies, capacity planning, and common networking deployment challenges</li> <li>Authoritative knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.</li> <li>Familiarity with UTM/security features and functionality (IDS/IPS, dynamic VPN’s, content filtering, packet inspection, NAC, ACL’s, QoS)</li> <li>Familiarity with WAN design (MPLS, BGP, IP VPN’s)</li> <li>Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS)</li> <li>Familiarity with wireless networking fundamentals including site survey activities, high density planning/troubleshooting, and roaming (802.11a/b/g/n/ax, WPA2, 802.1x, EAP, 802.11r, PMK, OKC, 802.11e/WMM, BYOD)</li> <li>Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL, python</li> <li>Understanding of technical sales activities, challenges, and enablement strategies preferred</li> <li>Extraordinary communication skills, both verbal and written and Strong organizational skills with the ability to multi-task and set priorities</li> <li>CCNA, CWNA, CCNP, CCDP, CCIE are a plus</li> <li>Bachelor or Master’s degree in Computer Science, Computer Engineering or a related discipline</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we don't just accept difference - it's one of our key values. Everybody In means we listen to each other's opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

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IoT Systems Engineer
Chicago
San Francisco

2020-11-18T17:16:06-05:00

Sales

IoT Systems Engineer

Chicago,San Francisco,

<h2>IoT Systems Engineer</h2> San Francisco or Chicago Be at the forefront of the Computer Networking industry! <h2>WHO WE ARE</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>WHAT YOU WILL DO</h2> Change the networking industry moving it to the cloud! We are looking for a “rising star” who is highly motivated, technically savvy and passionate to join Cisco’s Cloud Networking Group (CNG) as our next Sales Engineer. In this role, the primary responsibility will be to partner with Product Sales Specialists and become the technical leader defining the best strategy for growth of Meraki’s IoT business by performing technical pre-sales activities for new and existing opportunities. The role is passionate about Meraki’s Internet of Things technologies, MV (Meraki Vision Cameras) and MT (Meraki Things Sensors) product lines, covering the IoT specialist Inside Sales sellers, in the US Commercial and Public Sector. Role can be based in San Francisco or Chicago Meraki Inside Sales hubs. Travelling is encouraged for training, QBRs and customer visits. Given the pandemic, traveling is currently stopped until further notice. <ul> <li>Utilize in-depth knowledge of Meraki’s MV camera and MT sensor IoT solutions and our competitors' offerings, you will clearly demonstrate the benefits to both prospects and partners</li> <li>Build product documentation for customers and perform competitive analysis regarding competing products</li> <li>Provide technical mentorship to channel partners and assist them in successfully selling the Cisco Meraki solution</li> <li>Use startup mentality, help build this brand-new team with incredible upside potential.</li> <li>Coordinate with rest of Meraki seller and engineers to integrate IoT solutions in the design of highly scalable and secure networks to solve for customer use cases</li> <li>Own, drive and deploy trials and proof of concepts to demonstrate the value of Meraki MV and MT portfolio.</li> <li>Enable our customers by having presentations, workshops, lunch and learns</li> <li>Build partnership and alignment internally at Cisco to define the best strategy to present to our customers.</li> <li>Owner of technical closure to convince our customers that Cisco Meraki portfolio is the best suited for their needs.</li> </ul> <h2>WHO YOU ARE</h2> Technical subject matter authority, thoroughly understanding products, features, functions, and benefits while being able to communicate to all level customers including Network Engineers and all the way up to C-level executives. Understand customer requirements and explain how Cisco Meraki will integrate with their current infrastructure, as well as service future needs. Creative thinker and problem solver with ingenuity to deliver on customer requirements in creative ways to drive ground-breaking projects leveraging integrations through API for it. <ul> <li>Experienced knowledge of 802.11a/b/g/n wireless networks, site surveys, requirements capturing, deployment challenges required</li> <li>Strong understanding of wired networks, including firewalls, content filters, routing/switching, VLANs is a must</li> <li>Understand wireless security methodologies, including 802.1x w/ RADIUS integration</li> <li>Proven track record of 5+ years in a pre-sales technical role (solutions architect, systems engineer, sales engineer, etc)</li> <li>Knowledge of sales cycle, strong verbal and written communication skills, and validated negotiation techniques</li> <li>Extraordinary relationship building skills, tenacity, resilience, presentation skills and organizational skills with the ability to multi-task and set priorities.</li> <li>CCIE, CCNP, CWNP, CWDP, CCNA, CWNA certifications preferred</li> <li>Ability to travel up to 20% (travel suspended during Pandemic)</li> <li>BS or MS degree in Computer Science, Computer Engineering or related disciplines</li> <li>Programmability skills using Python and other languages is required</li> <li>Solid understanding and hands-on experience with APIs (REST, MQTT) required</li> <li>Good understanding of Manufacturing, Retail and Professional services verticals are preferred</li> <li>Proven track record of IoT experience using Cisco IoT portfolio or Cisco Meraki’s MV camera technologies, desired.</li> <li>Familiarity with streaming protocols (RTP, RTSP) and video codecs is preferred.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Manager, Americas Service Provider Sales
California

2020-11-18T17:16:06-05:00

Sales

Manager, Americas Service Provider Sales

California,

<h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> Lead a team of Strategic Sales Managers (8-10) responsible for selling to and through the top Service Providers across the Americas region. Will set the direction and empower the success of a team responsible for launching Meraki-powered services with premier SP’s, enabling their sales teams to win business with us and driving our sell-to business with these accounts. At Meraki, our goal as leaders is to grow and develop forward-thinking teams! The strength of our team is the foundation of our success! For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. An extraordinary team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. Commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki. <ul> <li>Be a strong, forward-thinking leader that drives our Americas SP business to the next phase of growth</li> <li>Hire, mentor, and develop hungry and passionate individual sales contributors</li> <li>Own the strategy and executive relationships with our top Service Providers in the region</li> <li>Build a strong working relationship with Cisco’s Global Service Provider sales organization and develop joint initiatives with their leadership teams</li> <li>Find opportunities to optimize our sales methodology and share best practices across teams</li> <li>Partner closely with the Theater Leader(s), Service Provider SE leader, Product Management and Marketing teams to ensure our priorities are aligned across the business</li> <li>Foster a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for the team’s career development</li> <li>Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary</li> </ul> <h2>Who You Are</h2> You communicate broadly and often, providing clear purpose, direction, goals, and measures. Career Champion. You invest in your team’s growth and development. Disagree, Decide, and Commit. Listen to and understand different opinions and allow them to influence the direction. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. Trustworthy. Commit to earning our team’s trust every day through your actions and transparency. <ul> <li>BA/BS or equivalent practical experience</li> <li>5+ years field sales experience selling to Enterprise and/or Service Provider accounts</li> <li>2+ years sales leadership experience or practical experience as an informal leader in your current organization</li> <li>Experience in the IT / Networking industry</li> <li>Validated leadership ability in motivating others, overachieving targets, and successfully working cross functionally to get results</li> <li>Extraordinary communication and interpersonal skills</li> <li>Validated relationship building skills, resourcefulness, resilience, and interpersonal skills</li> <li>Moderate travel required (40 – 60%)</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Norwegian Speaking - Territory Account Manager
London

2020-11-18T17:16:06-05:00

Sales

Norwegian Speaking - Territory Account Manager

London,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). Our office makes working here pretty special too – located in the heights of central London with an outstanding view of the city skyline, we’re a short walk away from bustling areas like Shoreditch and Liverpool street. We offer privately catered lunches every single day plus you can help yourself free of charge to our fully stocked kitchen at all times – from freshly squeezed orange juice and a huge array of fruit, to salads, salamis and cheese. If you’re looking for a company that really commits, how about our complimentary weekly yoga classes, sports societies, games room, or organised family days so you can bring your children into work? But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Manager for Norway, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $500k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is based in our London office and you will cover a territory in Norway. <h2>You will:</h2> <ul> <li>Run the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> <h2>You have:</h2> <ul> <li>B2B full cycle sales experience in a revenue closing role with a consistent record of overachievement</li> <li>Business fluency in English</li> <li>Business fluency in Norwegian</li> <li>Experience selling in Norway market is a plus</li> <li>Technology sales experience beneficial</li> <li>Highly effective communication skills, with the ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> <h2>You are:</h2> <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A great teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Passionate – we all love what we do</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Please note this posting is to advertise potential job opportunities. This exact role may not be open today, but could open in the near future. When you apply, a Cisco Meraki representative may contact you directly to talk about future opportunities with us.

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Product Sales Specialist
Tokyo

2020-11-18T17:16:06-05:00

Sales

Product Sales Specialist

Tokyo,

<h2>Product Sales Specialist</h2> Japan Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and together we built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos, and we are looking for a top-producing salesperson to join our team! With over 190,000 customers and one million active networks and counting around the world, our comprehensive set of solutions allows customers to seize new business opportunities and reduce operational costs. What do we do? We create 100% cloud managed IT that simplyworks. As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in Japan. You will ideally be based from your home office in Tokyo with frequent travel to local Cisco offices and customer sites. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>You will:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to tackle business problems</li> <li>You will ask the right questions and establish relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in Japan to drive revenue and contribute to impressive YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization</li> </ul> <h2>You have:</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>5+ years technology sales experience with at least 3 years proven success in a field sales capacity</li> <li>Proficiency in Japanese and conversational level in English</li> <li>Consistent track record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel if needed</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> <li>Passionate on customer satisfaction and consultative selling – you contribute to our mission to exceed customer expectations showing customers the value of cloud-managed networking for their business</li> </ul> “Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”  

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Product Sales Specialist
Florida

2020-11-18T17:16:06-05:00

Sales

Product Sales Specialist

Florida,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Sales Specialist
Minnesota

2020-11-18T17:16:06-05:00

Sales

Product Sales Specialist

Minnesota,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As Sr. Level Product Sales Specialist, you will be responsible for positioning and selling Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <ul> <li>You will passionately discover, manage and close deals and consistently remain highly results-oriented in the market space</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Develop a predictable pipeline of short, mid, and long-term business.</li> <li>Help to exceed expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions.</li> <li>Promote your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Show up every single day with willingness to learn, a real passion for customer delight, and a desire to have fun while improving the lives of others</li> </ul> <h2>Who You Are</h2> <ul> <li>5+ years technology sales experience in a field sales capacity</li> <li>Shown success, you have a consistent track record with detailed quota attainment. 3+ years over achievement</li> <li>Excellent at relationship building skills and have validated decision-making ability</li> <li>BA/BS or equivalent practical experience. MBA or master’s degree a plus</li> <li>Need to be based in region</li> <li>50% travel required across the Northwest States Territory</li> </ul> Must be authorized to work in the U.S. Position does not provide sponsorship Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Product Sales Specialist, France - 12 Month Contract
France

2020-11-18T17:16:06-05:00

Sales

Product Sales Specialist, France - 12 Month Contract

France,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). If you’re looking for a company that really commits and cares about their employees, look no further. What truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. At Cisco Meraki, we know that technology can connect us, empower us, and drive us. By simplifying powerful technology we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As a Commercial Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue within your assigned territory in France. You will ideally be based in Paris, with the ability to travel across a large part of the country. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>What you will do:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our commercial customers</li> <li>Practice consultative selling to solve business problems</li> <li>You will ask the right questions and build relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in the region to drive revenue and contribute to YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelise your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organisation, customer base and partner organisation</li> </ul> <h2>Who you are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> </ul> <h2>You will have:</h2> <ul> <li>Previous technology sales experience with demonstrated success in a field sales capacity</li> <li>Previous commercial experience</li> <li>Consistent record building new relationships, navigate complex organizations and influence multiple decision makers</li> <li>Fluency in French and English</li> <li>Consistent record of shown success</li> <li>Extraordinary relationship building skills and validated decision-making ability</li> <li>The ability to travel up to 50%</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others!</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone!

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Product Sales Specialist - Japan
Japan

2020-11-18T17:16:06-05:00

Sales

Product Sales Specialist - Japan

Japan,

<h2>Product Sales Specialist</h2> Osaka, Japan Want to be at the forefront of the Computer Networking industry? With the acquisition of Meraki, Cisco formed the Cloud Networking Group and together we built the fastest growing group within the company. Quickly becoming known as the most successful acquisition in Cisco’s history, we are exceeding our sales targets and continuing to win new logos, and we are looking for a top-producing salesperson to join our team! With over 190,000 customers and one million active networks and counting around the world, our comprehensive set of solutions allows customers to seize new business opportunities and reduce operational costs. What do we do? We create 100% cloud managed IT that simplyworks. As a Product Sales Specialist at Meraki, you will be responsible for driving Cisco Meraki revenue in Japan. You will ideally be based from your home office in Tokyo with frequent travel to local Cisco offices and customer sites. Through prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close, delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with all involved in the business. This is a high-energy position requiring an individual to be deeply motivated and results-driven with a hunter mentality; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>You will:</h2> <ul> <li>Develop a predictable pipeline of short, mid, and long-term business for our corporate customers</li> <li>Practice consultative selling to tackle business problems</li> <li>You will ask the right questions and establish relationships</li> <li>Close deals and consistently remain highly competitive in the market space</li> <li>Work in highly collaborative environments to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners in Japan to drive revenue and contribute to impressive YoY growth rates</li> <li>Help to exceed customer expectations by identifying impactful user cases that enable people to transform their businesses with Meraki solutions</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business</li> <li>Empower and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization</li> </ul> <h2>You have:</h2> <ul> <li>Bachelor's degree or equivalent</li> <li>5+ years technology sales experience with at least 3 years proven success in a field sales capacity</li> <li>Proficiency in Japanese and conversational level in English</li> <li>Consistent track record of shown success</li> <li>Outstanding relationship building skills and validated decision-making ability</li> <li>The ability to travel if needed</li> <li>An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others</li> </ul> <h2>You are:</h2> <ul> <li>Open and Trustworthy – you think the best of those around you, ask questions to confirm this and avoid jumping to conclusions. You treat others with respect.</li> <li>Self-aware – you understand how others perceive you, and have the ability to understand a situation from the perspective of others.</li> <li>Results Oriented – you identify areas where we can improve as a team, and raise and address them directly.</li> <li>Accountable – you take ownership of yourself and your circumstances</li> <li>Collaborative - you share early and often to engage those around you</li> <li>Passionate on customer satisfaction and consultative selling – you contribute to our mission to exceed customer expectations showing customers the value of cloud-managed networking for their business</li> </ul> “Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”    

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Senior Product Sales Specialist, Indonesia
Indonesia

2020-11-18T17:16:06-05:00

Sales

Senior Product Sales Specialist, Indonesia

Indonesia,

 Cisco Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, we are the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. As a Senior Product Sales Specialist, you will be responsible for driving Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>Responsibilities:</h2> <ul> <li>You'll work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Accountable for building/developing a multimillion dollar territory </li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Encompass an ability to learn, real passion for customer delight, and a desire to have fun while improving the lives of others</li> <li>Drive sales cycle to close through Cisco account teams while establishing relationships and credibility</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> </ul> <h2>Requirements</h2> <ul> <li>Fluent English in addition to Bahasa</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity selling to enterprise customers</li> <li>You have a consistent record with documented quota attainment</li> <li>Good understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Experience selling to the local market</li> <li>Great relationship building skills and demonstrated decision-making ability</li> <li>Bachelor's degree preferred</li> <li>Based in Indonesia with travel requirement of up to 50% within region</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Senior Product Sales Specialist, Thailand
Thailand

2020-11-23T05:02:37-05:00

Sales

Senior Product Sales Specialist, Thailand

Thailand,

Cisco Meraki is making IT easier, faster, and smarter! As a business unit of Cisco Systems, we are the fastest growing cloud-managed networking team in the world with products and technology architecture that are changing the face of enterprise networking and making cloud-managed IT a reality. Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. As a Senior Product Sales Specialist, you will be responsible for driving Meraki revenue. Through ambitious prospecting, finding opportunities, and collaborating with Cisco account teams and partners, you will drive deals through close delivering on and exceeding your quarterly quota. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with regional channel partners and Cisco account teams. This is a high-energy position requiring you to be deeply motivated and results driven; it will also require someone who is equally comfortable working in a strategic and tactical capacity. <h2>RESPONSIBILITIES:</h2> <ul> <li>You'll work in a highly collaborative environment to team with Cisco Account Managers, Sales Engineers, Marketing, and Channel Partners to drive revenue and contribute to ambitious YoY growth rates</li> <li>Evangelize your customers and ecosystem around you on the concept of cloud-managed networking for digital business.</li> <li>Accountable for building/developing a multimillion dollar territory </li> <li>Motivate and build extended teams around you to unlock the power of Cisco’s Sales organization, customer base and partner organization.</li> <li>Encompass an ability to learn, real passion for customer delight, and a desire to have fun while improving the lives of others</li> <li>Drive sales cycle to close through Cisco account teams while establishing relationships and credibility</li> <li>Maintain and lead detailed and accurate quarterly forecasting</li> </ul> <h2>REQUIREMENTS</h2> <ul> <li>Fluent English in addition to Thai</li> <li>5+ years technology sales experience with at least 3 years demonstrated success in a field sales capacity selling to enterprise customers</li> <li>You have a consistent record with documented quota attainment</li> <li>Good understanding of wired networks, including firewalls, content filters, routing/switching, VLAN's, etc</li> <li>Experience selling to the local market</li> <li>Great relationship building skills and demonstrated decision-making ability</li> <li>Bachelor's degree preferred</li> <li>Based in Bangkok with travel requirement of up to 50% within region</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. 

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Strategic Sales Manager
Canada

2020-11-18T17:16:06-05:00

Sales

Strategic Sales Manager

Canada,

Want to be at the forefront of the Computer Networking industry! <h2>Who We Are</h2> At Cisco Meraki, we know that technology can connect us, empower us, and drive us! By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products, and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. <h2>What You Will Do</h2> As a Strategic Sales Manager on the Service Provider Sales team, you will be responsible for building and maintaining relationships with large Service Providers. You’ll be an early contributor playing a key role in growing Meraki’s SP route to market and shaping the go-to-market strategy in this segment. Part strategic selling, part business development and part channel sales, this high-profile role requires a diverse skillset and results-oriented attitude. Your success will be dependent not only on your ability to sell, but also on the relationships you develop with Meraki and Cisco account teams. This is a high-energy position requiring an individual to be deeply motivated with a hunter mentality. <ul> <li>Seek and acquire new service provider relationships for Meraki’s growing Cloud Networking portfolio</li> <li>Develop partnerships that lead to new managed service offers based on Meraki technology</li> <li>Negotiate business relationships and contracts</li> <li>Drive marketing and demand generation programs that build new pipeline</li> <li>Partner with Cisco and Meraki account teams to penetrate new SP’s and close deals with end-users</li> </ul> <h2>Who You Are</h2> You have experience and/or strategic channel management experience. Experience of both would be beneficial. Validated contract negotiation experience, extraordinary relationship building skills and validated decision-making ability. An ability to learn, a real passion for customer delight, and a desire to have an absolute blast while improving the lives of others. <h2>Qualifications</h2> <ul> <li>Fluency in English. Additional fluency in French would be a benefit</li> <li>Location preferably Toronto but open to Montreal or Vancouver</li> <li>5+ years of large scale strategic selling experience</li> <li>Bachelor's degree or equivalent (preferred only)</li> <li>Background selling to or through service providers and/or selling managed services preferred</li> <li>Validated ability to quickly build new relationships, navigate complex organizations and influence multiple stakeholders</li> <li>Documented track record of success</li> <li>Background selling IP networking, wireless and security technologies</li> <li>Ability to travel up to 50%</li> </ul> Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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Systems Engineer - Germany
Germany

2020-11-18T17:16:06-05:00

Sales

Systems Engineer - Germany

Germany,

As a Systems Engineer based in Germany, you will team up with the Cisco Meraki Sales team in the DACH region to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.  Responsibilities <ul> <li>Act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries.</li> <li>You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyse clients’ needs, and develop technical solutions in a pre-sales environment.</li> <li>Become the technical subject matter expert on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO).</li> <li>Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience.</li> <li>Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions.</li> <li>Understand customer and partner requirements to then successfully present and deploy full stack Meraki networking solutions.</li> <li>Create design/deployment guides for both external and internal audiences.</li> <li>Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support.</li> <li>Be awesome.</li> </ul>  Desired Skills and Experience  <ul> <li>Proven track record of 1-3 years in a sales engineering capacity or 3+ years in an enterprise network engineering/administration role.</li> <li>Expert knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.</li> <li>Familiarity with WAN design (MPLS, BGP, IP VPN’s).</li> <li>Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS).</li> <li>Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL.</li> <li>Understanding of technical sales activities, challenges, and enablement strategies preferred.</li> <li>Exceptional communication skills, both verbal and written.</li> <li>Strong organizational skills with the ability to multi-task and set priorities.</li> <li>CCNA, CWNA, CCNP, CCDP, are a plus.</li> <li>Bachelor or Master’s degree in Computer Science, Computer Engineering or a related discipline.</li> <li>Fluency in German.</li> </ul>   Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Systems Engineering Manager
Chicago

2020-11-18T17:16:06-05:00

Sales

Systems Engineering Manager

Chicago,

Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. As part of an ambitious team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results. As the Meraki System Engineering Manager, you will directly manage a team of System Engineers in Cisco Meraki Velocity Business, as part of Inside Sales Systems Engineering. You’ll be accountable for executing on territory sales goals by driving sales engineering programs, act as a trusted advisor to customers and lead technology conversations, provide technical enablement, pre-sales support and technical mentorship to the sales team. At Meraki, our goal as leaders is to grow and develop forward-thinking teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A phenomenal team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, build simple paths for people to deliver their best work, and make decisions that will prioritize the long-term health of Cisco Meraki. <h2>What you will do:</h2> <ul> <li>Hire, coach, and direct a team of hard-working SEs (Systems Engineers) supporting Inside Sales, to deliver against our sales goals and build strong internal and external relationships in service of an outstanding customer experience and continued rapid growth. Drive the strategy and executive relationship for top accounts and deals.</li> <li>Align and work directly with Inside Sales Director, to build a strategy for the territory, accounts and sales coverage.</li> <li>Bring together all Meraki cross-functional teams in the territory to build a “regional team” culture and shared vision</li> <li>Work collaboratively to establish strategies and priorities, and ensure all teams are working together to improve results (Inside Sales, field, channel, systems engineering, marketing, strategy, Cisco sales leaders, etc.). Communicate progress clearly and regularly.</li> <li>Be the segment executive sponsor in establishing strong working relationships with Cisco leaders across the Area: ensuring Meraki is appropriately prioritized, gaining support for marketing and channel investments, and optimizing our approach to drive growth</li> <li>Represent the segment in providing a unified voice back to HQ around priorities, investment needs (product, marketing, operations, etc.), and strategy (including sales team structure, rules of engagement, headcount investment, etc.)</li> <li>Use metrics and data to continually assess both sales performance, technical engagement level and talent performance/retention to fully understand underlying drivers and adjust course as vital</li> <li>You will be measured against the revenue generated in addition to motivating and leading the direction of the Inside Sales Systems Engineers, defining short- and long-term team goals in alignment with the broader Velocity Business goals.</li> </ul> <h2>Who you are:</h2> <ul> <li>Candid. You communicate broadly and often, providing clear purpose, direction, goals, and measures</li> <li>Career Champion. You invest in your team’s growth and development</li> <li>Disagree, Decide, and Commit. You listen to understand different opinions and allow them to influence the direction</li> <li>Results Driven. You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships. You work and collaborate across many groups.</li> <li>Credible. Committed to earning our team’s trust through your actions and transparency</li> </ul> <h2>Minimum Qualifications:</h2> <ul> <li>Minimum 3 years of experience as a sales engineer. Previous management experience a plus</li> <li>Demonstrated sales leadership ability in motivating teams, overachieving targets, and successfully winning large-complex deals</li> <li>Intimate understanding of the pre-sales engineering process and related sales motions</li> <li>Solid understanding of wireless and wired networks, including 802.11, 802.1x, firewalls, content filters, routing/switching, SDWAN etc</li> <li>Conversant in IT strategy, design, planning, and execution principles</li> <li>Exceptional communication skills, both in presenting to customers and stakeholders, but also in reducing complex technical ideas to simple language and rigorously prioritizing what and how to communicate across the organization to achieve results</li> <li>Demonstrated organizational and project management capabilities with the ability to prioritize multiple tasks with shifting priorities and varying deadlines</li> <li>20% travel required</li> <li>BA/BS preferred, MBA or MSc degree a plus</li> <li>CCIE or equivalent a plus</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.  

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Territory Account Executive - India
Sydney

2020-11-19T18:57:54-05:00

Sales

Territory Account Executive - India

Sydney,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll be part of a diverse and inclusive team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired. As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and positive relationships into a variety of accounts. You’ll join a high-energy and fast-paced sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you must be able to manage a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You must also be able to expertly demonstrate Cisco Meraki technology via WebEx to end users and our partner organisation.  Compensation: a base salary from $65,000 + Super + Uncapped commission Does this sounds like you, what are you waiting for? Apply now! Responsibilities: <ul> <li>Manage the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Accurate pipeline management with expert-level forecasting</li> <li>Nurture, grow and enable partners to successfully close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> Requirements: <ul> <li>2+ years of B2B sales experience in a revenue closing role with a consistent track record of overachievement</li> <li>Technology sales experience is a plus</li> <li>Proven track record of quota attainment in an inside sales capacity</li> <li>Highly effective communication skills, with ability to manage multiple emails, phone calls, social media and more</li> <li>Ability to communicate in Hindi or Bengali is highly preferable</li> <li>BA/BS degree preferred</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Territory Account Executive - Japan
Tokyo

2020-11-18T17:16:06-05:00

Sales

Territory Account Executive - Japan

Tokyo,

Territory Account Executive Tokyo Are you looking for an inspiring and positive company? Are you wanting to work with smart, creative and collaborative colleagues? At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). But what truly makes Meraki special are the people – people who keep the culture strong and make working here exciting, meaningful, and rewarding. As a Territory Account Executive, you’ll help customers understand the value of our cloud-managed hardware solution and develop new and lasting relationships in a variety of accounts. You’ll join a passionate, high-energy, fast-moving sales team and will advance deals through the sales cycle in collaboration with account teams, sales engineers and partners. In this high-velocity role, you’ll focus on small and mid-sized enterprise businesses. Strong organisational skills are key, and you are able to handle a pipeline of up to 150 opportunities at once with deals that range in size from $5k to $100k+. You will also be able to demo Cisco Meraki technology via WebEx to end users and our partner organisation. This position is full-time, based out of Meraki's Tokyo office, covering the market in Japan. You will: <ul> <li>Own the entire sales process from prospecting to close</li> <li>Meet and exceed quarterly sales targets</li> <li>Maintain accurate pipeline management with expert-level forecasting</li> <li>Cultivate, grow and enable partners to optimally close Cisco Meraki business</li> <li>Understand customer needs and requirements</li> <li>Demonstrate Meraki technology using WebEx</li> <li>Travel to assigned territory at least once per quarter to support partners and customers</li> </ul> You have: <ul> <li>B2B full cycle sales experience in a revenue closing role with a proven record of overachievement</li> <li>Business fluent English and Japanese</li> <li>Technology sales experience is a plus</li> <li>Highly effective communication skills, with ability to balance multiple emails, phone calls, social media and more</li> <li>BA/BS degree preferred</li> </ul> You are: <ul> <li>Enterprising – you are creative and hardworking</li> <li>Organised – you are on top of everything</li> <li>A phenomenal teammate – we have a collaborative environment</li> <li>Positive – we bring solutions, not problems</li> <li>Hardworking – we all love what we do</li> </ul> “Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.”  

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Technical Support

IT Support Analyst
Sydney

2020-11-18T17:16:06-05:00

Support

IT Support Analyst

Sydney,

At Cisco Meraki, we’re on track to be the most successful acquisition in Cisco’s history (and certainly the most fun). When we’re not working hard, we’re playing hard - dodging Nerf darts, table tennis championships, snacking on Tim Tams, or gearing up for the next company happy hour. Our office makes working here pretty awesome too – overlooking beautiful Darling Harbor from the 21st floor, we’re a short walk to Barangaroo and some of Sydney’s best restaurants and bars, about 300m away from Wildlife World and the aquarium. But what truly makes Meraki special are the people – diverse and inclusive people who keep the culture strong and make working here exciting, meaningful, and rewarding! Your mission will be to provide world-class IT customer service and support to the Meraki employees. Working alongside the Meraki Global IT team, you will be the first line of support for the region so a strong sense of ownership, immaculate customer service skills, and a proactive mindset are required. If this sounds like you, what are you waiting for? Apply now! Responsibilities: <ul> <li>Respond to service desk tickets and provide support for reported customer problems, software, and hardware.</li> <li>Triage and resolve support requests and escalate higher-level requests appropriately.</li> <li>Monitor internal ticketing system notifications and communication of any outages or system downtime.</li> <li>Assist with team projects, complete tasks and ensure they are completed on time and to specification.</li> <li>Troubleshooting and support for all end user issues: mobile, desktop, audio/video, peripherals, etc. Perform problem escalation as required.</li> <li>Work closely with procurement team on inventory management.</li> <li>Assist with support and management of our SaaS environment.</li> <li>Document your solutions, build how-to guides, and maintain documentation.</li> </ul> Requirements: <ul> <li>3 years of Service Desk experience in a regional role that includes ticket workflow and queue management.</li> <li>Must have excellent customer service skills especially supporting remote users over video or screen sharing solutions.</li> <li>Solid background in Mac and PC software and hardware troubleshooting</li> <li>Experience with Okta, Google Apps, MS Office for Mac and PCs, Zendesk a plus.</li> <li>Basic knowledge of audio/video troubleshooting and support.</li> <li>Ability to prioritize and address multiple tasks in a dynamic work environment.</li> <li>Excellent written and verbal communication skills.</li> <li>Ability to participate in a schedule that may include after hours and weekend support.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.    

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Network Support Engineer
Tokyo

2020-11-18T17:16:06-05:00

Support

Network Support Engineer

Tokyo,

Network Support Engineer, Tokyo, Japan As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and tackle for the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek hardworking, enthusiastic and tech-savvy individuals to build upon our rapidly growing Technical Support group. Our customer-facing role will expose you to a diverse group of teams within - including Engineering, Product Management, and Sales - providing endless opportunitiny a lively career growth in a lively, challenging,and fast-paced environment. Characteristics of success in this role include previous experience in supporting or testing LANs, VLANs, VPNs, NAT devices, or DHCP servers; experience installing and fixing WiFi networks; and having the ability to multi-task and work under stress. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. We are looking for those that possess current and continued right to work in Japan. <h2>Responsibilities</h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyze packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> <li>Work hours subject to change according to business and interpersonal goals</li> </ul> <h2>Qualifications</h2> <ul> <li>Understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Understanding of networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Native Japanese / Conversational English language written and verbal interpersonal skills. TOEIC 800 level.</li> <li>Ability to clearly and concisely explain matters to third parties.</li> <li>Interest and desire be in a Customer Service role.</li> <li>Account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask on changing priorities.</li> <li>Working towards or have a bachelor's degree in Computer Information Technology, Information and Computer Technology, Networking and IT Security, or a related subject area from a university. Complete degree vital to begin work.</li> <li>Networking certifications a plus but not required: CCNA, CCNP CWNA, etc.</li> </ul> Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer - French/English Bilingual
London

2020-11-18T17:16:06-05:00

Support

Network Support Engineer - French/English Bilingual

London,

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works! Our team is passionate about innovation and delighting customers which has enabled us to grow more than 100% year over year. Headquartered in San Francisco, our diverse and inclusive team has a growing international footprint with 6 offices across the world. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek enthusiastic and tech-savvy individuals to join the team. Our customer-facing role will expose you to a diverse group of teams, providing endless opportunities for career growth in a fun, challenging and fast-paced environment. We're looking for people who take pride in doing excellent work, and can both teach and learn from those around them. <h2>Responsibilities</h2> <ul> <li>Effectively communicate with third parties such as partners and customers regarding technical issues and customer service inquiries, both orally and in writing.</li> <li>Diagnose and troubleshoot wireless, security, switching, and other various network-related issues reported by Cisco Meraki customers and partners.</li> <li>Own each customer case from initial creation to resolution.</li> <li>Collaborate with other support team members to fix network outages, misconfigurations, and complex networking issues on customers' devices.</li> <li>Read and analyse packet captures using Wireshark.</li> <li>Work with engineering and management to diagnose and resolve critical, escalated issues.</li> <li>Use acquired knowledge to suggest, edit, and write in-depth Knowledge Base articles.</li> <li>Stay up to date on Meraki features and technology by attending lunch and learns, participating in engineering and product team communication, and keeping up with enterprise and cloud networking trends.</li> </ul> <h2>Qualifications</h2> <ul> <li>Fundamental understanding of and hands-on experience with network technologies including firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/ac wireless.</li> <li>Thorough comprehension of fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, etc.</li> <li>Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers.</li> <li>Experience installing and troubleshooting WiFi networks</li> <li>Outstanding French and English languages written and verbal communication skills and comprehension.</li> <li>Ability to clearly and concisely articulate matters to third parties.</li> <li>Outstanding customer service skills.</li> <li>Excellent account management, follow-through, and attention to detail.</li> <li>Experience in computer networking related problem solving, critical thinking, and troubleshooting.</li> <li>Ability to multitask and work under pressure.</li> <li>Networking certifications a plus: CCNA, CCNP, CWNA, etc.</li> </ul> Must be authorised to work in the U.K., position does not offer sponsorship. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

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Network Support Engineer - Future Consideration
San Francisco

2020-11-18T17:16:06-05:00

Support

Network Support Engineer - Future Consideration

San Francisco,

We’re building a network of future Merakians. We want to get to know you—your background, your passions, your skills—so that when the right job opens up, we’ll know exactly who to contact. If you’re sharp, curious, and eager to make an impact, keep reading about the role. Let us know if you’re interested. And together, we’ll simplify technology so the world can simply work. As a Network Support Engineer, you will be responsible for providing quality technical support for our growing client and partner base. You will diagnose problems and troubleshoot the entire Meraki product line, including our wireless access points, security appliances, and switches. Our support engineers are foremost problem-solvers passionate about networking, and we seek talented, enthusiastic and tech-savvy individuals to build upon our rapidly expanding Cloud Networking Group. Our customer-facing role will expose you to

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Something done with soul, creativity, or love.

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