Customer Stories: Retail

From guest WiFi to line busting and inventory management, Meraki’s cloud-managed networking lowers operational costs and improves customer experience.

  • Coop eG

    Coop eG

    • Deutschlands größte Konsumgenossenschaft im Einzelhandel mit über 250 Filialen
    • Einfache Einrichtung und Management aller Geräte über Meraki Dashboard
    • Nutzung des VPN-Features für Updates und sicheren Versand von Inhalten
  • SoulCycle

    SoulCycle

    • Dynamic fitness company with a focus on indoor cycling classes
    • Utilize Meraki Security Appliances in their studios and corporate offices
    • Ease and speed of deployment via templates and cloud management
  • Brookstone

    Brookstone

    • Nationwide retailer specializing in innovative, useful consumer goods
    • Fast, reliable WiFi required for experiential shopping adventure
    • Cloud managed 802.11ac APs and switches offer ease, visibility, and scalability
  • Orchard Supply Hardware

    Orchard Supply Hardware

    • Home improvement retailer with over 70 locations across the Western U.S.
    • Cloud managed APs and switches allow IT team to focus on high-impact projects
    • Remote tools and deep visibility crucial for massive network redesign project
  • Ironman Asia Pacific

    Ironman Asia Pacific

    • Ironman Asia Pacific using MR, MS, and MX in 4 offices and on-site at races
    • VPN provides flexibility and access to Ironman's network for remote workers
    • Meraki hardware present at every race to support pre and post-race activities
  • Lone Star Texas Grill

    Lone Star Texas Grill

    • Full wireless deployment to create seamless WiFi experience for customers
    • Partnership with Cloud4Wi provides invaluable customer & passerby data
    • Captive portal results in increased engagement and return customers
  • Shaw Business - SmartWiFi

    Shaw Business - SmartWiFi

    • Canadian service provider launches Meraki-powered WiFi service for SMB market
    • Shaw provides customers business analytics with Meraki 'monitor only' dashboard
    • Meraki allows Shaw to resolve most customer support cases in real-time, remotely
  • E la Carte

    E la Carte

    • Centralized management for this Smart Dining™ technology & service provider
    • Cloud Managed MR, MS, and MX solutions provide scalable, secure infrastructure
    • Built-in troubleshooting tools offer deep visibility & remote management
  • Sealanes

    Sealanes

    • Food services & logistics company uses Meraki full stack in HQ & warehouses
    • Single-app mode locks down warehouse devices to efficiently fulfill orders
    • Adjusting rules & policies at branch locations takes seconds in the dashboard
  • CDK - GetWireless

    CDK - GetWireless

    • Meraki enables CDK to provide superior WiFi service to automotive dealerships
    • CDK dramatically reduce its cost of deployment with zero touch provisioning
    • Meraki cuts customer service deployment times from one week to one day
  • Design Within Reach

    Design Within Reach

    • Meraki WiFi supports HQ, 47 stores, and warehouse for premier furniture retailer
    • Built-in stateful firewall and WPA2-Enterprise authentication ensure PCI compliance
    • Studio proprietors easily deploy plug and play access points without on-site IT
  • Kafkas S.A.

    Kafkas S.A.

    • Greek electrical and lighting sales company with 47 locations in Greece
    • Bluetooth APs enable digital marketing by sending promotions to customers
    • Cloud managed 802.11ac APs provide speed and security to 7,000 customers daily
  • Tommy Bahama

    Tommy Bahama

    • Tommy Bahama retailer deploys Cisco Meraki in over 100 stores and 10 restaurants
    • One engineer centrally manages all wireless APs, switches, and security appliances
    • Store iPads for PoS are managed and tracked with Systems Manager
  • Ladbrokes

    Ladbrokes

    • World leader in the betting & gaming industry with over 2,700 outlets across Europe
    • Over 2,700 Cisco Meraki plug-and-play APs deployed around the UK/I in short order
    • Built-in location analytics provides Ladbrokes real-time footfall data across UK&I
  • Ben Bridge Jeweler

    Ben Bridge Jeweler

    • Family-owned jeweler with over 75 locations deploys Cisco Meraki access points
    • Access points provide reliable wireless connection to all stores on a single SSID
    • Wireless supporting iPads to virtually showcase jewelry
  • PGA Tour Superstores

    PGA Tour Superstores

    • Retailer with 20 locations nationwide supports BYOD while remaining PCI compliant
    • Intuitive cloud management offers ideal visibility and control for limited IT staff
    • Built-in analytics reveal how vendors, guests, and employees use the network
  • CorePower Yoga

    CorePower Yoga

    • Largest national yoga organization with over 120 studios across the US
    • Meraki MX Security Appliances and MR Access Points deployed at each location
    • Reliable network supports mobile POS, student sign-in, guest WiFi, and more
  • Peet's Coffee & Tea

    Peet's Coffee & Tea

    • Artisan coffee roaster and specialty tea retailer with over 190 locations
    • Deployed Meraki APs for guest WiFi, secure VPN network using MX Security Appliances
    • Centralized management via Meraki dashboard dramatically reduces IT support load
  • Rocky Mountain Chocolate Factory Canada

    Rocky Mountain Chocolate Factory Canada

    • High-end chocolate retailer deploys Cisco Meraki APs and security appliances
    • Provides a secure, PCI-compliant solution to support mobile POS system
    • Distinct SSIDs for POS software and staff BYOD network
  • Applebee’s

    Applebee’s

    • Multiple franchisees deploy Meraki APs in 200+ Applebee’s nationwide
    • Meraki’s built-in firewall secures cardholder data, ensuring PCI compliance
    • Eliminated separate Internet connection for guest WiFi, resulting in cost-savings
  • Clint Newell Auto Group

    Clint Newell Auto Group

    • Auto group in Oregon deploys Meraki APs, switches, security appliances, and MDM
    • Mobile sales team, contractors, & guests all connected with custom permissions
    • Deep visibility and health tracking simplifies network management for lean IT team
  • Cash Converters

    Cash Converters

    • Free phone calls between sites with managed switch ports, VOIP, and MPLS
    • Secure and reliable Internet access to support online point of sale system 24/7
    • Remote troubleshooting capabilities allow small IT team to support entire network
  • SternPartner GmbH & Co. KG

    SternPartner GmbH & Co. KG

    • Distributed German dealership and automotive service center group
    • 14 locations supporting major brands including Mercedes Benz
    • Unified wireless, switching, and security provide centralized management
  • Psichogios Publications

    Psichogios Publications

    • Leading book publishing company in Greece dedicated to educating the public
    • Installed Meraki APs throughout new store for guests & employees
    • Integrated Meraki CMX API with CRM database for targeted offers
  • Neinver

    Neinver

    • Spanish company focused on property development, investment, & fund management
    • CMX location analytics provide business intelligence on how the network is used
    • Customers are enjoying reliable WiFi from the high performance network
  • BQ

    BQ

    • Leading European tech company with 1,200 employees & offices in Europe and Asia
    • Cloud-based Dashboard provides centralised management of distributed locations
    • Offices connected and sharing resources using self-healing Site-to-Site VPN
  • Hydroscand AB

    Hydroscand AB

    • Swedish company has warehouses & stores in 17 countries in Europe, Asia & Africa
    • Branches equipped with MX Security Appliances for site-to-site VPN connections
    • IT team configured & planned deployments using dashboard, without going on-site
  • Interface Systems

    Interface Systems

    • Meraki-powered service enables top service provider to win huge retail account
    • Interface deploys 17,000+ Meraki APs across thousands of locations within a year
    • Meraki delivers minimal store disruption with an average downtime of only 8 mins
  • Francesco Smalto

    Francesco Smalto

    • Historic bespoke tailor headquartered in Paris with 10 branch locations
    • Deployed Meraki Security Appliances with built-in WiFi to reduce installed devices
    • Stores connect using secure site-to-site VPN for transferring business-critical info
  • United Colors of Benetton UK

    United Colors of Benetton UK

    • Global fashion brand deploys Meraki APs at London headquarters and flagship stores
    • Centralized dashboard provides easy multi-site management and comprehensive reports
    • Integrated AP firewall enables secure employee access alongside public guest network
  • Maplin Electronics

    Maplin Electronics

    • UK’s leading specialist electronics retailer deploys Cisco Meraki cloud managed APs
    • Installation of 400 APs across 200+ stores completed in 6 weeks
    • Cloud managed WiFi enables store teams more time on the shop floor
  • City of Palma de Mallorca

    City of Palma de Mallorca

    • One of Europe’s most popular vacation spots with tens of thousands visitors annually
    • Deployed Meraki APs over 5 km of beaches in 3 months along with custom tourism apps
    • Segmented SSIDs, splash pages, and Facebook login for customized authentication
  • EAST

    EAST

    • Women's fashion brand centralizes network management across 66 outlets
    • PCI-compliant solution includes firewall, WIPS, and 802.1X security out of box
    • High-performance APs support reliable, seamless coverage for iPads and other devices
  • Sterling Autobody

    Sterling Autobody

    • Centralized network management for nationwide collision repair with 60+ locations
    • Segregated SSIDs ensure security on corporate, guest and individual machine networks
    • Integrated MDM provides visibility and quick troubleshooting for shop devices
  • Forever New

    Forever New

    • Australian retailer with 260+ stores in 11 countries supports iPad PoS initiative
    • Cisco Meraki APs in stores make network management easy across sites worldwide
    • Cisco Meraki switches offer unprecedented visibility into corporate network
  • Cutter & Buck

    Cutter & Buck

    • Seattle-based premier apparel company with 450 employees
    • Wireless robotic sewing machines at distribution warehouse require reliable network
    • Splash page and hosted RADIUS server simplifies guest access, easing helpdesk burden
  • MAXI Autohöfe

    MAXI Autohöfe

    • 11 premier service stations distributed across Germany
    • Meraki dashboard simplifies management of network supporting 4200 clients weekly
    • Facebook login for guest WiFi increases brand recognition through check-ins
  • 株式会社スマイルズ

    株式会社スマイルズ

    • 日本全国に約 70 店舗を展開するスープ専門店 「Soup Stock Tokyo」やネクタイ専門店 「giraffe」などを展開している
    • Cisco Meraki ソリューションでクラウド管理型の環境を実現し、運用管理の 「見える化」、わかりやすさの向上によって業務効率を大きく高めている
    • 標準で備わる機能を活用し、ネットワークだけでなく、モバイル デバイス管理 (MDM)もインフラと連携させて行えるようになった
  • 株式会社ダイヤモンドダイニング

    株式会社ダイヤモンドダイニング

    • 東京都内を中心に飲食店やアミューズメント施設を約 270 店舗運営
    • Facebook Wi-Fi 機能で得られるデータをマーケティング施策に活用
    • 構築時の設定投入、運用管理をすべてリモートで行い業務負荷を抑制
  • 福岡パルコ

    福岡パルコ

    • 福岡県福岡市にある「福岡 PARCO」は、株式会社パルコ運営のファッションビル。2014年末に新館をグランドオープン
    • クラウド管理のシンプルな Wi-Fi 環境 を実現でき、ウェブから全機器の設定、管理を行うことで運用負荷が下がった
    • 公式アプリとの連携などインフラとサービスを組み合わせて提供することで、来店者のスマートフォン利 用を促し、満足度の向上にも繋がっている