See Other Healthcare Stories

Zürcher Höhenkliniken Wald und Davos

Zürcher Höhenkliniken Wald und Davos


  • Rehabilitation clinic in southeast Switzerland sees 5,000 patients annually
  • Segmented SSIDs provide support for WiFi-dependant medical devices
  • Layer 7 application traffic shaping prevents bandwidth abuse

The scenic hills of the Zurich highlands in southeast Switzerland are home to Zürcher Höhenklinik, a rehabilitation clinic with locations in Wald and Davos. The facilities provide both out-patient and in-patient services, seeing about 5,000 patients annually with varying lengths of stay. With treatment machines now relying on WiFi and an increased demand for wireless access, the need arose for a more robust network. Director of IT Andreas Nebel deployed cloud-managed Cisco Meraki access points across all locations, which added significant coverage and reduced management overhead.

Original Networking Challenges

  • Aging wireless network provided poor functionality and was difficult to manage across multiple sites
  • Controller-based solution limited the number of additional wireless access points that could be added for increased coverage
Cisco Meraki gives us the latest technology which is future-proof and easy to extend and scale.Andreas Nebel, Director of IT

Why Cisco Meraki

  • Intuitive dashboard enables network administrator to deploy and make configuration changes without additional training on a new platform
  • As the clinics expand in the future or needs change, the cloud-based solution scales easily by allowing admins to incorporate new devices into an existing network and with devices instantly downloading their configurations
  • Remote tools provide live troubleshooting capabilities and visibility into potential issues without having to go on-site, which allows Nebel to proactively monitor the network
  • Up to 15 SSIDs can be customized with varied association requirements and security settings depending on user-type, such as guests, employees, and WiFi reliant hospital devices

The Deployment

  • Over 150 Meraki access points deployed throughout 2 locations to support employees, mobile work stations, patients, and guests
  • Rollout took 3 months, including the installation of new wiring in various parts of the buildings
  • 6-8 SSIDs configured with pre-shared key, 802.1X with RADIUS authentication, or open authentication depending on end user
  • Custom Layer 3 firewall rules by SSID, including isolated access from LAN for guests and Layer 7 per-client bandwidth limits to prevent bandwidth abuse


  • Utilizing segmented SSIDs eliminates the need for an additional wireless solution to support WiFi-dependent telemetry medical devices
  • Automatic firmware updates and new feature releases included in the Meraki licensing model provide a future proof network with significant cost savings
  • Greatly improved employee and guest feedback with the more widespread and reliable network
  • Centralized dashboard with unified visibility and control has allowed the single network admin to reduce management overhead
  • Fine-grained visibility into network details like VLAN status and channel utilization enables proactive network management