DAVE THE IT GUY
& his Meraki switches
20
MINUTES SPENT
TROUBLESHOOTING
2
PEOPLE INVOLVED
IN RESOLVING ISSUES
60
PERCENT
AVERAGE COST SAVINGS
9:00 AM
Meet Dave, the IT guy.
Dave arrives at the office, ready to start the day.
9:02 AM
Dave clicks into the alerting switch to see what is causing the error.
He finds that port four on the switch is down.
9:04 AM
The test reveals that the cable running to port four is physically damaged.
The broken cable needs to be replaced.
9:09 AM
Bob knows which cable to replace, thanks to the cable test.
A few minutes later, Bob has replaced the broken cable with a new one.
9:12 AM
Dave takes a break to grab a quick cup of coffee.
He kicks off the rest of
his day.
11:01 AM
Dave goes to the dashboard client
overview page.
He checks the app usage graphs.
11:03 AM
Dave uses the dashboard’s QoS settings.
He gives priority to VoIP over
non-work traffic.
12:30 PM
Dave gets a burger for his
lunch break.
It provides him some energy to take on the rest of his day at work.
3:02 PM
Using the dashboard's clone configuration feature, Dave is able to clone switch settings.
He clones existing settings to the new switches.
3:06 PM
The dynamic topology in the dashboard automatically updates.
After a few moments, the new switches show up in the topology.
9:01 AM
Dave checks his Meraki dashboard's overview page.
One of the branch location pins is showing a network error.
9:03 AM
Using the dashboard's built-in live tools, Dave is able to do some remote troubleshooting.
Dave runs a cable test on
port four.
9:05 AM
Bob is a non-IT worker on-site at the location.
Dave makes a call to Bob,
and informs him about the
broken cable.
9:10 AM
The dashboard updates the overview
page automatically.
Within a few moments, all the
pins on the map are now back
to green.
11:00 AM
Dave receives an email about someone experiencing poor
call quality.
He signs into the Meraki dashboard to see what the problem could be.
11:02 AM
Dave finds out that the bandwidth is at capacity.
The network is is too congested with traffic.
11:04 AM
The voice quality is now fixed.
The phone calls are now clear and stable.
3:00 PM
New switches were ordered for installation at a remote branch.
Dave is notified that the switches just arrived at the location.
3:05 PM
Dave tells Bob that the settings are cloned.
Bob plugs in the new switches onsite at the branch location.
5:00 PM
It's the end of the day!
Dave celebrates a productive day and goes home.
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