Posts Tagged ‘network’

All New Dashboard Radio Settings Page

Meraki’s AutoRF technology performs automatic cloud-based, system-wide network optimization to ensure peak network performance in any environment.  Each AP on a Meraki network continually monitors its environment for interference from other APs and feeds this information back to the Cloud Controller.  Last month we added Spectrum Analysis, mitigating interference from non-WiFi devices like microwave ovens and Bluetooth headsets.

AutoRF has always run quietly in the background.  But now, our new Radio Settings page gives you more visibility into what’s happening behind the scenes, and exposes new controls for advanced configuration.

The new Radio Power selector either allows the Cloud Controller to automatically dial back transmit power if it detects adjacent access points stepping on each others’ toes, or allows you to maintain full power for all APs.

The Channel Planning Report sheds light on how AutoRF is tuning your network, providing  visibility into the current channel and transmit power settings for each AP,  as well as the interference sources that were avoided.  If you click on the “Details” link next to each row in the table, you will find a detailed report for all of the APs in your network on a particular channel.

Regular users of the Cloud Controller will notice that some settings previously found under Network Wide Settings have moved to this page, where they fit naturally.

We hope that you find this Radio Settings page helps you better understand how the Cloud Controller is optimizing your network, and helps you to make more informed decisions about how to use the Cloud Controller’s RF controls.  Please let us know what you like, what you don’t, and what you’d like to see next!

What’s better than Traffic Visibility? Traffic Shaping!

Last month we announced our new Traffic Shaper feature and gave administrators unprecedented visibility into the wireless traffic on their network, providing the ability to see what might be bogging down their network, be it YouTube, BitTorrent or too many users uploading pictures to Facebook.  Now, with the new Traffic Shaper page in Dashboard, administrators finally have the tools to not only see what kinds of recreational applications are taking over their network but to do something about it!

Administrators can now create application-specific shaping policies for total control over their wireless bandwidth.  Let’s say your Sales team needs snappy access to Salesforce.com at all times, but most of Engineering is streaming World Series games and consuming all of your bandwidth.  With Traffic Shaper, shaping policies can be created that apply per user bandwidth limits for specific applications such as video streaming sites, as well as apply QoS priority levels at both Layer 2 and 3 to make sure your Salesforce traffic gets prioritized across the network.

To make setting up new shaping policies fast and simple, we have created pre-defined groups of applications that administrators most commonly want to shape:


Administrators can also create more specific policies for particular applications using HTTP hostnames (eg. salesforce.com), IP and port numbers.  Here is an example of a typical shaping policy that you would see in an office setting:

In this example, a rule has been created to apply a 1 Mbps bandwidth limit to all users on the Meraki-Corp SSID for Peer-to-Peer and streaming video and music applications.  A second rule has also been created to provide Layer 3 QoS prioritization to applications that are critical to this business, Salesforce.com and Dropbox.com, as well as to provide unlimited bandwidth to these applications.

Since Traffic Shaper can leverage the intelligence of over 16,000 customer networks through the Meraki Cloud Controller, Traffic Shaper’s database of application signatures is always updated.  As new P2P and social media applications appear on the scene, they will be quickly fingerprinted and added to the Cloud Controller database for our customer networks so that administrators are never caught unaware by the next BitTorrent.

Traffic Shaper can now be found under the Configure tab in Dashboard.  If you are interested in learning more about how Traffic Shaper works, we invite you to join us for a webinar that we’ll be conducting about Traffic Shaper on November 2nd.  Details can be found here:


TEDGlobal 2010: Wireless worth spreading

TEDGlobal 2010, themed “And Now the Good News”, wrapped up with some good news for Meraki and TEDGlobal attendees using the conference WiFi. As part of the British Telecom Sponsorship team, fellow Meraki engineer Robert Shanks and I were on site to deploy and support the wireless network for this 4-day conference. To make a long story short, the wireless network performed flawlessly, with just over a 1,000 people connecting throughout the conference and transferring over 250 gigabytes of data.

The conference venue, located in Oxford, UK, had its fiber backhaul brought in by BT. The backhaul was then distributed to wireless users in the two main venues of the conference, the Oxford Playhouse and the gala rooms of the Randolph Hotel, through fifteen MR14 dual-radio access points.

We leaned heavily on the Cloud Controller to quickly deploy the network with a small team. Rogue AP detection and automatic channel spreading maintained performance while TEDsters blogged, tweeted, browsed and streamed all at once. While we trusted the Cloud Controller’s real-time alerts to let us know about unexpected changes (there weren’t any), we also kept tabs on the network’s summary report, giving us a good understanding of the overall usage and performance of the network.

Along with performance and usage information, the summary reports confirmed that the device-of-choice for TEDsters was the iPad, with well over 100 using the network. In fact, hand-held devices accounted for over 50% of clients connecting to the network.

We had a great time at TED, and were happy to see the Meraki network being used so heavily.  Thanks to the team at British Telecom for including us!

Who is on your Network RIGHT NOW? Introducing Live Client Tools

One of the most challenging aspects of managing large distributed networks is troubleshooting issues when the client is across town (or maybe even across the country!).  Having on-site IT personnel 24/7 at even small satellite branch offices can require a very large IT staff and is too expensive for most organizations.  Meraki networks offer a variety of “remote hands” troubleshooting tools, helping network admins diagnose and resolve many wireless connectivity issues without dispatching IT staff to the site.  The ability to run diagnostic checks such as pinging an access point, running a throughput test from Dashboard, or reviewing detailed event logs have been integral to Meraki’s value for distributed networks and organizations with small IT staffs and large footprints.

We are now announcing a set of Live Client Tools that expose even more up-to-the-second information about who is on a wireless network, and further help troubleshoot connectivity issues.  Administrators who log into their Enterprise network in Dashboard will notice several new and improved areas.  On the Monitor > Overview page, there is now a new addition under the network name showing the number of clients that are associated at that moment:

If you click on the “More” link, you will see an expanded list with more information, including which SSIDs and channels the clients are using.  This data is automatically refreshed as long as the “More” link is expanded.

Even cooler, Enterprise customers can change the access points map to show where clients are associated: click the “Options” menu on the map and select “Current clients.”

But the really interesting stuff is on the Access Point and Client detail pages.  The Access Point detail page used to look like this:

Now, all of the live tools have been consolidated into a new, cleaner layout.  Both Pro and Enterprise networks will benefit from the new layout.  Enterprise networks now have two additional features in this area: Current Clients and Ping Client MAC.  Clicking on the play icon next to Current Clients will pop up a list of all clients associated to that AP at that instant, including useful information about each client such as MAC, SSID, channel, signal strength, and how long they have been associated.  Click on the name of a client to go to its client details page.  You’ll even see clients that have associated, but not authenticated (they’re listed in grey).  If you click the Ping link next to the client, you can actually ping that client in real time using ARP, as well as get additional information, such as RSSI changes over time and 802.1X identity (if appropriate).

The other new addition, Ping Client MAC, allows you to enter a MAC address and try to ping it.  This can be very useful if you are trying to determine if a particular device is on your network at that moment.

There is also a new Live Tools section on the client detail page.  From this page you can also ping that individual client, but there are a few additional new tools:

The Locate Client tool allows you to find out whether that client is associated on your network at that moment, and if so, where they’re associated and for how long:

Finally, the Packet Counter tool shows a real-time count of received and sent packets to that client.  You can actually see the packet counters roll as you ping the client!

We think these new tools further improve Meraki’s uniquely clear approach to distributed, multi-site network management, a normally challenging task.  Network administrators can more quickly resolve their wireless users’ connectivity issues and access accurate real-time data about the exact state of their network.